Whirlpool AWM 019 manual

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  • Brand: Whirlpool
  • Product: Washing Machine
  • Model/name: AWM 019
  • Filetype: PDF
  • Available languages: Dutch, English

Table of Contents

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57
CONTENTS
BEFORE USING THE WASHING MACHINE
PRECAUTIONS AND GENERAL
RECOMMENDATIONS
DESCRIPTION OF THE WASHING MACHINE
DOOR
CHILD SAFETY (IF AVAILABLE)
BEFORE THE FIRST WASH CYCLE
PREPARING THE WASH
DETERGENTS AND ADDITIVES
REMOVING THE FILTER
DRAINING RESIDUAL WATER
CARE AND MAINTENANCE
TROUBLESHOOTING GUIDE
AFTER-SALES SERVICE
TRANSPORT/HANDLING
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BEFORE USING THE WASHING MACHINE
1.Remove the packaging and check
• After unpacking, make sure that the washing
machine is undamaged. If in doubt, do not use the
washing machine. Contact After-Sales Service or
your local retailer
• Check that the accessories and supplied parts are
all present
• Keep the packing material (plastic bags,
polystyrene parts, etc.) out of reach of children,
as they are potentially dangerous
2.Remove the transport bolts
• The washing machine is fitted with transport
bolts to avoid any possible damage to the interior
during transport. Before using the washing
machine, it is imperative that the transport bolts
are removed
3.Install the washing machine
• Remove the protective foil from the control
panel
• Move the appliance without lifting it by the
worktop
• Install the appliance on a solid and level floor
surface, preferably in a corner of the room
• Make sure that all four feet are resting firmly on
the floor and check that the appliance is perfectly
level (use a spirit level)
4.Water inlet
• Connect the water supply inlet hose in
accordance with regulations of your local water
company
• Water inlet: Cold water only
• Tap: 3/4” threaded hose connection
• Water Pressure
(flow pressure): 100-1000 kPa (1-10 bar)
5.Drain hose
• Connect the drain hose to the siphon or hook it
over the edge of a sink by means of the “U” bend
supplied
• If the washing machine is connected to a built-in
pumping out system, ensure that the latter is
equipped with a vent to avoid simultaneous loading
and draining of water (siphoning effect)
6.Electrical connections
• Electrical connections must be carried out by a
qualified technician in compliance with the
manufacturer’s instructions and local safety
regulations
• Data concerning voltage, consumption and fuses
are located on the inside of the appliance door
• The appliance must be connected to the mains
exclusively by means of a socket with an earth
connection in accordance with established
regulations. The washing machine must be
earthed by law. The manufacturer declines all
liability for damage to property or injury to
persons or animals due to non-compliance with
the directions given above
• Do not use extension leads or multi sockets
• Before any maintenance on the washing machine
disconnect it from the mains supply
• Access to the mains plug or to disconnection
from mains supply via a double-pole switch must
be ensured at all times following the installation
• Do not operate the washing machine if it has
been damaged during transport. Inform the
After-Sales Service
• Mains cable replacement is only to be carried out
by After-Sales Service
• The washing machine must only be used in the
household for the prescribed uses
Minimum housing dimensions:
Width: 600 mm
Height: 825 mm
Depth: 600 mm
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PRECAUTIONS AND GENERAL
RECOMMENDATIONS
1.Packaging
• The packaging is 100% recyclable and is marked
with the recycling symbol. Adhere to
current local regulations when disposing of
packaging material
2.Disposing of packaging and old washing
machines
• The washing machine is built from reusable
materials. It must be disposed of in compliance
with current local waste disposal regulations
• Before scrapping, remove all detergent residues
and cut off the power cable so that the washing
machine is made unusable
3.General recommendations
• Do not leave the washing machine connected
when not in use
• Turn off the tap
• Before any cleaning and maintenance switch off
the machine or disconnect it from the mains
• Clean the outside of the washing machine with a
damp cloth. Do not use abrasive detergents
• Never open the door forcibly or use it as a step
• Children must not be allowed to play with the
washing machine or to climb into the drum (see
also the following page chapter “Child Safety”)
• If necessary, the power cable may be replaced
with an identical one obtained from our After-
Sales Service. The power cable must only be
replaced by a qualified technician
4.EC Declaration of Conformity
• This appliance complies with the EC Directives:
73/23/EEC Low Voltage Directive
89/336/EEC EMC Directive
93/68/EEC CE Marking Directive
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DESCRIPTION OF THE WASHING MACHINE
DOOR
1. Worktop
2. Control panel
3. Detergent dispenser
4. After-Service sticker
(inside door)
5. Door
6. Child safety (inside door, if
available)
7. Filter (inside compartment door)
8. Plinth
9. Adjustable feet
To open the single glass door hold the door handle, press the inside handle
and pull the door up. Close the door with light force, it will lock home
audibly.
1
2
4
5
6
7
3
8
9
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CHILD SAFETY (IF AVAILABLE)
BEFORE THE FIRST WASH CYCLE
PREPARING THE WASH
1.Sort the laundry according to...
• Type of fabric / care label symbol
Cottons, mixed fibres, easy care/synthetics,
wool, handwashed items
• Colour
Separate coloured and white items. Wash new
coloured articles separately
• Size
Laundry items of different sizes distribute
themselves better in the drum and optimise the
washing and spinning action
• Delicates
Wash small items (e.g. nylon stockings, belts etc.)
and items with hooks (e.g. bras) in a washbag or
pillow case with a zip fastener. Always remove
curtain glides or wash curtains with the glides
inside a cotton bag
2.Empty all pockets
Coins, safety pins etc. can damage the laundry,
drum and tub
3.Closures
Close zips, hooks and eyes; Tie loose belts or
straps together
Stain removal
• Blood, milk, eggs etc. are generally removed by
the automatic enzyme phase of the programme
• To remove red wine, coffee, tea, grass and fruit
stains etc. add a stain remover to the detergent
dispenser chamber
• Pre-treat heavily-soiled areas with stain remover
if necessary
Dyeing
• Only use dyes that are suitable for washing
machines
• Follow the manufacturer’s instructions
• Plastic and rubber parts of the washing machine
can be stained by dyes
Loading the laundry
1.Open the door.
2.Unfold the laundry and place it loosely in the
drum. Observe the load sizes given in the Quick
Reference Guide.
Note: overloading the machine will result in
unsatisfactory washing results and creased
laundry.
3.Close the door.
To secure the appliance against improper use turn the
plastic screw on the interior of the door. To do this, use
the thick rounded corner of the coloured insert from the
detergent dispenser or a coin:
• Slot vertical: the door will not lock
• Slot horizontal: the door can be locked again
To remove any residual water used in testing by the manufacturer, we recommend that you carry out a
short wash cycle without laundry.
1. Turn on the tap.
2. Close the door.
3. Pour a little detergent (about 30 ml) into the detergent compartment .
4. Select and start a short programme (see quick reference guide).
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DETERGENTS AND ADDITIVES
The choice of detergent depends on:
• type of fabric (cottons, easy care/synthetics,
delicate items, wool).
Note: Use only specific detergents for washing
wool
• colour
• the wash temperature
• degree and type of soiling
Remarks:
Whitish residues on dark fabrics are caused by
insoluble compounds used in modern phosphate-
free powder detergents. If this occurs, shake or
brush out the fabric or use liquid detergents.
Use only detergents and additives specifically
produced for domestic washing machines.
When using descaling agents, dyes or bleaches for
the pre-wash, make sure that they are suitable for
use in domestic washing machines. Descaler could
contain components which can attack parts of your
washing machine.
Do not use any solvents (e.g. turpentine, benzine).
Do not wash fabrics in the machine which have
been treated with solvents or flammable liquids.
Dosage
Follow the dosage recommendations on the
detergent pack. They depend on:
• degree and type of soiling
• size of wash
full load follow the detergent manufacturer’s
instructions;
half load: 3/4 the amount used for a full load;
Minimum load (about 1 kg):
1/2 the amount used for a full load
• water hardness in your area (request information
from the water company). Soft water requires
less detergent than hard water (refer to water
hardness table)
Notes:
Too much detergent can result in excess foam
formation.
The cleaning effect deteriorates.
If the washing machine detects too much foam, it
may prevent spinning.
Insufficient detergent may result in grey laundry in
time and also calcifies the heating system, drum and
hoses.
Water hardness chart
Water hardness Characteristics
German
°dH
French
°fH
English
°eH
1
2
3
4
soft
medium
hard
very hard
0-7
7-14
14-21
over 21
0-12
12-25
25-37
over 37
0-9
9-17
17-26
over 26
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Pouring in the detergents and additives
The dispenser will have three (model “B”) or four (model “A”)
chambers depending on model.
Chamber
• Detergent for the prewash
Chamber
• Detergent for the main wash
• Stain remover
• Water softener (water hardness 4)
When using liquid detergent, remove the coloured insert from the
detergent container and insert it in the first gap in
chamber . The scale on the insert makes dosing easier.
Chamber
• Fabric Softener
• Liquid starch
Only pour additives in up to the “MAX” mark.
Chamber
• Chlorine bleach
No more than to the “MAX” mark (four chambers model “A”)
Notes:
• Keep detergents and additives in a safe, dry place out of the reach of children.
• Liquid detergents can be used for programmes with prewash. In this case only measure in a powder
detergent for the main wash.
• To prevent dispensing problems when using highly concentrated powder and liquid detergents, use the
special detergent ball or bag supplied with the detergent and place it directly inside the drum.
• When using descaling agents, bleaches or dyes, make sure that they are suitable for washing machines.
Descalers could contain components that can attack parts of your washing machine.
• Do not use any solvents in the washing machine (e. g. turpentine, benzine).
• If you use starch powder, proceed as follows:
1. Wash your laundry using the desired wash programme.
2. Then stir the starch in with water in a beaker.
3. Select the “Rinse and Spin” programme, reduce the speed to ca. 800 rpm and start the programme.
4. Pull out the detergent drawer until you can see about 3 cm of chamber .
5. Pour the starch solution into chamber while the water is running into the detergent drawer.
6. If there are starch residues in the detergent drawer when the programme has finished, clean it if
necessary (see “Cleaning and Maintenance”).
Take note also of the starch manufacturer's information.
A
B
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REMOVING THE FILTER
We recommend that you check and clean the filter
regularly, at least two or three times a year.
Especially:
• When the appliance does not drain or spin properly
• If the pump is blocked by a foreign body (e.g. buttons,
coins or safety pins)
IMPORTANT: make sure the water has had time
to cool before draining the appliance.
1. Switch off the appliance and unplug it.
2. Open the filter cover with the help of the coloured
insert from the detergent container.
3. Place a container beneath it.
4. Open the filter but do not withdraw it completely.
Slowly turn the handle anticlockwise until the water
drains out.
5. Wait until all the water has drained off.
6. Now unscrew the filter completely and remove it.
7. Clean the filter and the filter chamber.
8. Check that the pump rotor moves freely.
9. Insert the filter with the guide pin upwards and screw
it in clockwise to the stop (handle horizontal).
10. Pour about 1 litre of water into the detergent drawer
to reactivate the Eco system. Check that the foreign
body trap is seated properly and tightly in place.
11. Fold the cover up and lock it.
12. Reinsert the plug in the socket.
13. Select a programme and start it.
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DRAINING RESIDUAL WATER
CARE AND MAINTENANCE
Appliance exterior and control panel
• Can be washed down with a soft, damp cloth
• A little neutral cleaner (not abrasive) can be used
• Dry with a soft cloth
Door seal
• Clean with a damp cloth when necessary
• Check the seal folds for foreign bodies
periodically
Filter
• We recommend that you check and clean the
filter regularly, at least two or three times a year
(see “Removing The Filter”)
Before emptying the residual water, switch the appliance off and unplug it from the
mains socket.
Open the cover to the foreign body trap. Open the filter cover with the help of the
coloured insert from the detergent container. Place a container beneath it.
1. Open the filter but do not withdraw it completely. Slowly turn the handle anticlockwise until the
water drains out.
2. Wait until all the water has drained off.
3. Now unscrew the filter completely and remove it.
4. Tilt the appliance forwards carefully to allow the water to flow out.
5. Insert the filter with the guide pin upwards and screw it in clockwise to the stop (handle horizontal).
6. Fold the cover up and lock it.
Before using the washing machine again:
1. Pour approx. 1 litre of water into the detergent drawer to reactivate the Eco system.
2. Reinsert the plug in the socket.
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Detergent dispenser
1. Press the release lever in the prewash compartment downward
and remove the drawer.
2. Remove the coloured grid (model “A” and “B”) from the
softener compartment.
Remove the insert from the softener compartment.
For model “A”, also remove the insert from the chlorine bleach
compartment.
3. Wash all the parts under running water.
4. Replace the parts and refit the detergent dispenser. Insert the
detergent dispenser in the washing machine.
Mesh Filter in the Water Connection
Check and clean regularly.
For washing machines with a straight inlet hose
1. Turn off the tap and unscrew the water inlet hose from the tap.
2. Clean the internal mesh filter and screw the water inlet hose back
onto the tap.
3. Now unscrew the inlet hose on the rear of the washing machine.
4. Pull off the mesh filter from the washing machine connection
with universal pliers and clean it.
5. Refit the mesh filter and screw the inlet hose on again.
6. Turn on the tap and ensure that the connections are completely
water-tight.
For washing machines with Water Stop hose
1. Turn off the tap and unscrew the Water Stop hose from the tap.
2. Clean the internal mesh filter and screw the water inlet hose back
onto the tap.
3. Turn on the tap and ensure that the connection is completely
water-tight.
A
B
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TROUBLESHOOTING GUIDE
Depending on the model, your washing machine is
equipped with various automatic safety functions.
This enables faults to be detected in good time and
the safety system can react appropriately.
These faults are frequently so minor that they can
be solved within a few minutes.
The appliance will not start, no indication
lights up.
Check whether:
• the mains plug is inserted into the socket;
• the wall socket is functioning correctly
(use a table indication or similar);
• a programme is selected correctly;
• the “On/Off” or “Start/Pause” button
(depending on model) has been pressed.
The appliance will not start, but...(varies
depending on model)
...the “Start/Pause” indication is flashing.
Check whether:
• the appliance door is properly closed
(child safety);
• the programme has been changed;
• the water tap is still closed. For models with an
indication “Water Tap Closed”, the red
indication lights up. Open the tap and push the
“Start/Pause” button.
...the “On/Off” indication is on.
Check whether:
• the appliance door is properly closed (child safety);
• a programme has been selected and the
programme is started;
• the water tap is open. If not, open the tap and
switch the appliance first off, then on.
The appliance stops during the
programme (varies depending on model).
Check whether:
• the “Rinse Hold” indication is on, terminate this
option by pressing the button again or by
choosing the “Drain” programme;
• another programme has been selected.
Reselect the desired programme and press the
“Start/Pause” button;
• “Start/Pause” indication is flashing. Press
“Start/Pause” button;
• the “Rinse Hold” button is pushed, terminate
this option by pressing the button again or by
choosing the “Drain” programme;
• “On/Off” indication is off. Press “On/Off” button;
• the washing machine safety system has been
activated (see fault description table).
Detergent and additive product residues
in dispenser at end of wash.
Check whether:
• enough water is being supplied. The mesh filters
between the inlet hose and the tap could be
blocked (see “Care and Maintenance”). Check
and clean the filter two or three times a year (see
“Removing the filter”).
The appliance vibrates during the spin
cycle.
Check whether:
• the appliance is levelled and solidly installed on all
four feet (see “Installation Guide”);
• the transport bolts have been removed. The
transport bolts must be removed before the
appliance can be used (see “Installation Guide”).
Final spin results are poor:
The appliance has an imbalance detection and
correction system. If individual heavy articles are
loaded (bathmat, bathrobe, etc.) this system may
reduce the spin speed automatically to protect the
appliance or even interrupt the spin cycle
altogether, if the imbalance is too high even after
several spin starts.
• If the laundry is still too wet at the end of the
cycle, add smaller articles of laundry to balance
the load and repeat the spin cycle.
• Excessive foam formation may prevent spinning.
Ensure correct amount of detergent is used
No water or insufficient water supply:
• the appliance has a safety hose and the safety
valve has opened (red indicator in the safety valve
inspector window).
In this case replace it with a new safety hose.
The programme time indicated on the time
remaining display (if fitted) "jumps" up or
down suddenly by several minutes, or the
programme time shown initially is lengthened/
shortened by a period of time
This is a normal capacity of the washing machine to
adapt to factors that the wash programme time can
have an effect on, e.g.:
• excessive foaming
• load unbalance through individual, heavy items of
laundry
• long heating time from correspondingly cold
water supply
Because of influences like these, the time remaining
in the programme run is recalculated, and updated
if necessary. In addition, during the filling phase, the
washing machine determines the load and if
necessary adjusts the initial programme time
displayed accordingly.
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What should I do when the automatic safety system detects a malfunction?
(varies depending on model)
The programme is interrupted and various indicators (if available) point to the source of the fault.
Fault description table
a. Waterinletfault (no orinsufficientwatersupply)
For models with a fault display, the “Water Tap
Closed” indicator is on or the display alternately
shows “FH”. Switch off the appliance by turning
the programme selector to the “Off/0” position
and unplug it.
For models with no fault display, the washing
machine stops in the appropriate step. Switch off
the appliance and unplug it.
Check whether:
• the water tap is completely open, and the water
supply pressure is sufficient;
• the water inlet hose is kinked;
• the mesh filters are blocked (see “Care and
Maintenance”/“Water Hose Mesh Filters”);
• the water inlet hose is frozen.
Reconnect the appliance to the electrical supply.
For models with a fault display, reselect the desired
programme and press the “Start/Pause” button
again to continue with the programme (do not add
detergent for this programme).
For models without a fault display continue the
programme by pressing the “On/Off” button
again (do not add detergent for this programme).
If the fault re-occurs, contact After-Sales Service
(see “After-Sales Service”).
b.Draining out fault
For models with a fault display, depending on the
model, the display shows statically or alternately
“FP”. If a “Clean pump” indication is fitted, the red
indication next to it lights up. Switch off the
appliance by turning the programme selector to
the “Off/0” position and unplug it.
For models with no fault display, the washing
machine stops in the appropriate step. Switch off
the appliance and unplug it.
Check whether:
• the drain hose is kinked (see “Installation Guide”);
• the pump / filter is blocked (see “Removing the
Filter / Draining Residual Water”);
IMPORTANT: before draining, allow the wash
water to cool down.
• the drain hose is frozen.
Connect the appliance to the electrical supply.
For models with a fault display reselect the desired
programme and press the “Start/Pause” button
again to continue with the programme (do not add
detergent for this programme).
For models without a fault display continue the
programme by pressing the “On/Off” button
again (do not add detergent for this programme).
If the fault re-occurs, contact After-Sales Service
(see “After-Sales Service”).
c. Electrical module fault
For models with a fault display “F4” to “F19” are
displayed and some or all Spin Speed Selection
indications are flashing. Switch off the appliance.
Select a programme and press the “Start/Pause”
button once again. The programme will continue.
For models without a fault display the washing machine
stops in the appropriate step. Switch the appliance first
off, then on. The programme will continue.
If the fault re-occurs, contact After Sales Service
(See “After-Sales Service”).
d.Water Stop fault (if available)
The “Water Stop” may have been triggered by:
1.too much foam.
2.a leak in the inlet hose or in the appliance.
In this case the pump is switched on automatically
in order to pump the water out.
For models with a fault display, the “Water Stop”
indication lights up. The display shows “FA” or
alternately “F” and “A” and the pump is running.
Switch off the appliance by turning the programme
selector to the “Off/0” position, unplug the appliance
and make sure that the water tap is closed.
For models without a fault display the washing
machine stops in the appropriate step. Switch off
the appliance, unplug the appliance and make sure
that the water tap is closed.
Tilt the appliance forwards carefully to allow the
collected water to flow out.
Then:
1.plug in the appliance,
2.turn the water tap on (if water immediately flows
into the appliance again, without the appliance
being started, close water supply and call After-
Sales Service).
For models with a fault display reselect the desired
programme and press the “Start/Pause” button
again to continue with the programme (do not add
detergent for this programme).
For models without a fault display continue the
programme by pressing the “On/Off” button again
(do not add detergent for this programme).
If the fault re-occurs, contact After-Sales Service (see
“After-Sales Service”).
Small indication lights up Digital display Fault description
“Water Tap Closed” “FH” “Water inlet fault”
“Clean pump” “FP” “Draining fault”
- from “F15” to “F19” “Electrical components fault”
“Water Stop” “FA” “Water Stop fault”
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AFTER-SALES SERVICE
Before contacting After-Sales Service:
1.Try to remedy the problem yourself (see
“Troubleshooting Guide”).
2.Restart the programme to check whether the
problem has solved itself.
3.If the washing machine continues to function
incorrectly, call After-Sales Service.
Specify:
• The nature of the problem.
• The washing machine model.
• The service code (number after the word
SERVICE).
The After-Sales Service sticker is on the inside
of the door.
• Your full address.
• Your telephone number and area code.
After-Sales Service numbers and addresses can
be found in the guarantee booklet or contact the
dealer.
TRANSPORT/HANDLING
Never lift the appliance by the worktop when transporting.
1. Pull out the power plug.
2. Turn off the tap.
3. Remove the water supply and drain hose.
4. Drain residual water from the appliance and hoses (see “Removing The Filter”/“Draining Residual
Water”).
5. Fit the transport bolts (obligatory)
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