Siemens TK53009 manual

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  • Brand: Siemens
  • Product: Coffee maker
  • Model/name: TK53009
  • Filetype: PDF
  • Available languages: English, German, French, Spanish, Italian, Portuguese, Polish, Dutch, Russian, Swedish, Danish, Norwegian, Finnish, Turkish, Hungarian

Table of Contents

Page: 15
12
en
Safety instructions
Please read these instructions carefully
and keep for future reference!
This fully automatic espresso machine
is designed for preparation of small
amounts of coffee for domestic use or
for use in non-commercial, household-
like environments, such as staff kitchens
in shops, offices, agricultural and other
small businesses or for use by guests at
bed-and-breakfast establishments, small
hotels and similar residential facilities.
¡
¡ Risk of electric shock!
Connect and operate the appliance only in
accordance with the specifications on the
rating label.
Do not use if either the power cord or the
appliance is damaged.
Use indoors at room temperature only.
This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities,
or lack of experience and knowledge,
unless they have been given supervision or
instruction concerning use of the appliance
by a person responsible for their safety.
Keep children away from the appliance.
Children should be supervised to ensure
that they do not play with the appliance.
In the event of malfunction, unplug the
appliance immediately.
To avoid potential hazards, repairs such as
replacing a damaged cord should only be
performed by our service personnel.
Never immerse the appliance or power cord
in water.
Do not reach into the grinding unit.
Use the appliance only in frost-free rooms.
¡
¡ Risk of scalding!
The nozzle for hot water and steam 8 gets
very hot. Hold the nozzle 8 by the plastic
part only, not by the metal parts. When
steam or hot water is released, the nozzle 8
may initially sputter.
Overview
Figures A-E
	 1	 Power switch (on/off) auto off
	 2 	Coffee strength button â
	 3	 Coffee dispensing button E
	 4	
Coffee dispensing button F
	 5	 Steam generation button h
	 6	 Hot water / steam dial g / h
	 7	
LED display
a Add water H
b Empty tray I
c Run service programme S
d Turn dial J
	 8	
Nozzle (for hot water / steam)
a Plastic mounting
b Sleeve
c Nozzle tip
	 9	 Height-adjustable coffee outlet
10	 Lid for water tank
	
11	 Removable water tank
12	 Bean container with aroma cover
13	 Cleaning tablet duct
14	 Cup shelf (warming function)
15	 Sliding switch for adjusting grind
16	 Grate
17	 Coffee grounds tray
18	 Residual water tray
19	 Float
20	 Cord storage compartment
21	 Doors to brewing unit
22	 Brewing unit
		 a Button (red)
		 b Handle
Page: 16
13
en
Before using for the first
time
General
Fill the water tank with fresh, uncarbonated
water only, and if possible, use only beans
for fully automatic coffee and espresso
machines. Do not use coffee beans that
have been glazed, caramelized or treated
with other additives containing sugar, since
they will block the grinding unit.
This appliance can be adjusted for use with
different water hardness values (see “Set­
ting the water hardness”).
Switching on the appliance
●
● Place the appliance on a flat, water-
resistant surface.
●
● Pull enough of the power cord out of the
storage compartment and plug it into the
electrical socket.
●
● Remove and rinse the water tank 11
and fill it with fresh cold water. Do not fill
above the “max” mark.
●
● Replace the water tank 11 and push it
firmly down into place.
●
● Fill the bean container with coffee beans.
●
● Make sure that the hot water / steam dial
6 is at “O”.
●
● Press the power switch 1 auto off to
switch on the appliance.
Filling the system
When switched on for the first time, the
water pipes in the appliance must be filled.
●
● Place a cup under the nozzle 8.
●
● Turn the dial 6 to g / h. Water runs into
the cup..
As soon as J flashes, turn the rotary
knob 6 to “O”.
●
● The coffee dispensing buttons 3 E and
4 F now flash, the appliance rinses auto­
matically and heats up.
The appliance is ready for use as soon as
both LEDs light up.
Controls
1 Power switch auto off
The auto off power switch can be used to
turn the power supply on or off.
After switching on the power supply, the
appliance heats up, rinses and is then
ready for use. The dispensing buttons 3 E
and 4 F both light up.
The appliance does not rinse if it is still
warm when switched on.
If the appliance is not manually switched
off, it will switch off automatically after
approx. 10 minutes after the last dispens­
ing operation and then rinse. The pre-set
switch-off time can be changed (see section
“Automatic Switch-Off auto off”).
The appliance will not rinse if:
●
● there was no coffee drawn after switching
on the machine.
●
● steam was drawn shortly before switching
off the machine.
●
● only hot water or steam were drawn.
2 Coffee strength button â
By pressing the button â, the coffee
strength can be set:
â LED does not light = Normal setting
â LED lights = Strong setting
â LED flashing = Bean container empty
3 Dispensing button E Small coffee
With this button, a small cup (approx. 40ml)
of coffee can be dispensed.
●
● Press the button 3 E. The LED will start
to flash. The coffee is ground, brewed
and poured into the cup. Both LEDs light
up as soon as the process is finished.
The beverage size can be changed (see
section “Changing volume dispensed”).
Page: 17
14
en
4 Dispensing button F Large coffee
With this button, a large cup
(approx. 125ml) of coffee can be dispensed.
●
● Press the button 4 F. The LED will start
to flash. The coffee is ground, brewed
and poured into the cup. Both LEDs light
up as soon as the process is finished.
The beverage size can be changed (see
section “Changing volume dispensed”)
5 Steam generation button h
The steam button h generates steam for
foaming or warming.
6 Steam dispensing dial
Hot water or steam can be dispensed by
turning the dial to g or h. To dispense
steam, the steam generation button h
must be pressed first (see “Steam for foam­
ing milk”).
7 LED display
The various LEDs indicate the following:
H	on	
The water tank is empty and
needs to be filled
I	on	
Trays full:
Empty and replace them
I	flashing	
Trays missing:
Reinsert them
S	 on	
Run the service programme
(see “Service programme”)
S	 flashing	
Service programme in
operation
J	on	 Turn dial to g / h
J	flashing	 Turn dial to “O”
Settings and displays
Setting the water hardness
It is important that the water hardness be
set correctly, so that the appliance indicates
accurately when the descaling programme
should be run. The factory setting is a water
hardness of 4.
You can check the water hardness by
asking your local water supplier.
Degree Water hardness
German (°dH) French (°fH)
1
2
3
4
1-7
8-15
16-23
24-30
1-13
14-27
28-42
43-54
The appliance must be ready for use.
●
● Hold down the steam button h for at
least 5 seconds. The number of LEDs 7a
H, b I, c S, d J that light up indicates
the selected water hardness.
●
● Press the steam button h repeatedly
until the correct number of LEDs is lit; e.g.
for a hardness of 3, the LEDs 7a, b and c
(H, I, S) light up.
●
● Press the button 2 â once. The selected
number of LEDs should light up briefly;
this indicates that the desired setting has
been saved successfully.
If a water filter (optional extra Order No.
461732) is used, the water hardness should
be set to 1.
Note: If no button is pressed within
90 ­
seconds, the appliance switches to
stand-by mode without saving the new
settings. In this case, the previous water
hardness setting is retained.
The appliance must be rinsed when a filter
is first used and after changing the filter.
●
● Fill the tank with water up to the “0,5 l”
mark.
Page: 18
15
en
●
● Place a suitable container (approx. “0,5 l”)
under the nozzle 8.
●
● Set the dial 6 to g / h.
●
● When water stops coming out of the
nozzle 8, set the dial back to “O”.
●
● Fill the water tank and the water pipes
(see “Switching on the appliance / Filling
the system”).
Adjusting the grinding unit
Sliding switch 15 adjusts the degree of
grinding, from coarse to fine.
¡
¡ Warning
Adjust the grinding unit only while it is
running! Otherwise the appliance may be
damaged.
●
● Press dispensing button 4 F.
●
● While the grinding unit is running, move
the sliding switch 15 to the desired posi­
tion: the smaller the dots, the finer the
grind.
i
iThe new setting will not become apparent
until the second or third cup is brewed.
Tip: For dark roast coffee beans, choose a
coarser grind; for light roast beans, select a
finer grind.
Automatic switch-off auto off
The pre-set automatic switch-off time of
approx. 10 minutes can be changed.
●
● To do this, press and hold the dispensing
button 3 E and the button 5 h at the
same time for at least 5 seconds. The
LEDs that light up, 7a, b, c and d (H, I,
S, J), represent the switch-off time set.
By pressing the button 5 h, the switch-
off time can be selected:
	 LED 7a (H) lights up
= 
Appliance switches off after approx.
10 minutes.
	 LED 7a and 7b (H, I) light up
= 
Appliance switches off after approx.
30 minutes.
	 LED 7a, 7b and 7c (H, I, S) light up
= 
Appliance switches off after approx.
1 hour.
	 LED 7a, 7b, 7c and 7d (H, I, S, J)
light up.
= 
Appliance switches off after approx.
4 hours.
Pressing button 2 â saves the ­
selection.
Setting the temperature
This fully automatic coffee machine allows
the user to change the temperature of the
coffee.
●
● To do this, press and hold the dispensing
buttons 3 E and 4 F at the same time for
at least 5 seconds. The LEDs that light
up, 7a, b and c (H, I, S), represent the
temperature set. By pressing the button 5
h, the temperature can now be selected:
	 LED 7a (H) lights up
= Low temperature.
	 LED 7a and 7b (H, I) light up
= Medium temperature.
	 LED 7a, 7b and 7c (H, I, S) light up
= High temperature.
Pressing button 2 â saves the selection.
Float
The float 19 in the water tray 18 shows
when the tray needs emptying.
●
● If the float 19 is clearly visible, empty the
water tray 18.
Page: 19
16
en
Using coffee beans
This fully automatic espresso / coffee
machine grinds beans freshly for each
brew. If possible, use only beans for fully
automatic coffee and espresso machines.
Deep-freeze or store in a cool place in
sealed, airtight containers. Coffee beans
can be ground while frozen.
Important: Fill the water tank with fresh
water every day. The tank must always
contain sufficient water for operating the
appliance. Do not allow it to become empty.
Tip: Pre-warm cups, especially small, thick
espresso cups, by placing on the cup shelf
14 or rinsing with hot water.
The appliance must be ready for use.
●
● Place the prewarmed cup(s) under the
coffee outlet 9.
●
● Depending on the amount of coffee
required, press either dispensing button
3 E or 4 F. The coffee is brewed and
then dispensed into the cup(s).
●
● The appliance automatically stops
dispensing the coffee as soon as the set
quantity has been reached.
i
iThe brewing process can be terminated
at any time by pressing the coffee
­
dispensing button 3 E or 4 F.
Extra coffee
It is possible to dispense the same amount
of coffee a second time.
●
● Press the dispensing button 3 E or 4 F
once again within 3 seconds of brewing.
Note: The second cup is brewed using the
previously ground coffee.
Changing volume
dispensed
The pre-set quantities for dispensing button
3 E (approx. 40ml) and dispensing button
4 F (approx. 125 ml) can be changed.
●
● Press and hold the coffee dispensing
button 3 E or 4 F until the desired
volume of coffee has been delivered
(range approx. 30 – 220 ml).
i
iThe quantity can be changed again at
any time. By pressing “Reset”, the factory
settings are restored.
Reset: The appliance must be ready for
use.
●
● Pull out trays 17 and 18. Press and hold
dispensing buttons 3 E and 4 F at the
same time for at least 5 seconds.
●
● The LEDs 7a, b, c and d (H, I, S, J)
flash briefly as confirmation.
●
● Reinsert trays 17 and 18.
The standard factory settings have now
been reactivated.
Preparing hot water
The appliance must be ready for use.
This function allows water to be heated for
a cup of tea, for example.
¡
¡ Risk of burns
The nozzle gets very hot. Do not touch the
metal parts.
●
● Place an appropriate cup under the
nozzle 8.
●
● Push the sleeve on the nozzle 8 all the
way down.
●
● Turn the dial 6 to g / h.
¡
¡ Risk of scalding
When the dial is set to g / h, the nozzle
may sputter a little. Do not touch the nozzle
8 or point it at anyone.
●
● End the process by turning the dial 6
back to “O”.
Page: 20
17
en
Steam for foaming milk
The appliance must be ready for use. You
can foam the milk first and add the coffee
on top, or foam the milk separately and
pour it into the coffee.
¡
¡ Risk of burns
The nozzle gets very hot. Do not touch the
metal parts.
●
● Push the sleeve on the nozzle 8 all the
way down.
●
● Fill the cup approximately 1/3 full of milk.
●
● Press the steam button h. The LED will
start to flash.
i
iThe appliance will heat up for approx.
20 seconds.
●
● Immerse the nozzle 8 deep into the milk,
but do not let it touch the bottom of the
cup.
●
● As soon as the LED J lights up, turn the
rotary button 6 to g / h.
¡
¡ Risk of scalding
When the dial 6 is set to g / h, the nozzle
8 may sputter. Escaping steam is very hot
and may cause liquids to sputter. Do not
touch the nozzle 8 or point it at anyone.
●
● Rotate the cup slowly until the milk is fully
foamed.
●
● End the process by turning the dial 6
back to “O”.
i
iTo foam more milk, press the steam
button h again and repeat the whole
process.
Note: When the nozzle 8 has cooled down,
clean immediately. Dried residue is difficult
to remove.
Tip: If possible, use cold low-fat (1,5 % fat)
milk.
Steam for heating drinks
¡
¡ Risk of burns
The nozzle gets very hot. Do not touch the
metal parts.
The appliance must be ready for use.
●
● Push the sleeve on the nozzle 8 all the
way up.
●
● Press the steam button h. The LED will
start to flash.
i
iThe appliance will now heat up for
approx. 20 seconds.
●
● Immerse the nozzle 8 deep into the liquid
you want to heat.
●
● As soon as the LED J lights up, turn the
rotary button 6 to g / h.
¡
¡ Risk of scalding
When the dial 6 is set to g / h, the nozzle
8 may sputter a little. Escaping steam is
very hot and may cause liquid to sputter. Do
not touch the nozzle 8 or point it at anyone.
●
● End the process by turning the dial 6
back to “O”.
i
iTo generate more steam, press the steam
button h again and repeat the whole
process.
Note: When the nozzle 8 has cooled down,
clean immediately. Dried residue is difficult
to remove.
Page: 21
18
en
Maintenance and daily
cleaning
¡
¡ Risk of electric shock!
Unplug the appliance before cleaning it.
Never immerse the appliance in water.
Do not use a steam cleaner.
●
● Wipe the outside of the appliance with a
damp cloth. Do not use scouring agents.
●
● Always remove any limescale, coffee,
milk or descaling fluid residue immedi­
ately. Such residue can cause corrosion.
●
● Wash all removable parts by hand only.
●
● Rinse out the water tank 11 with water
only.
●
● Remove, empty and clean the trays for
coffee grounds 17 and residual water 18.
●
● Wipe out the inside of the appliance (tray
holders).
●
● Open the door to the brewing unit 21 and
remove any coffee residues. Close the
door.
Note: If the appliance is cold when
switched on, or if it is switched off after
dispensing coffee, it rinses automatically; in
other words the system cleans itself.
Nozzle 8 for hot water / steam
●
● Unscrew the nozzle 8 from the steam
pipe.
●
● Dismantle all parts (Fig. D).
●
● Clean with a caustic cleaning solution and
a soft brush. Clean the tip of the nozzle
8c with a blunt needle.
●
● Thoroughly rinse and dry all parts.
Brewing unit
The brewing unit can be removed for
­
cleaning (Fig. E).
●
● Switch off the appliance using the power
switch 1 auto off.
●
● Open the door 21 to the brewing unit 22.
●
● Hold the red button 22a down and push
the handle 22b up until you hear it
engage.
●
● Grasp the brewing unit 22 by the handle,
remove carefully, and rinse under running
water. Do not use cleaning agents. Do not
place in the dishwasher.
●
● Vacuum the inside of the appliance, or
clean it with a damp cloth.
●
● Reinsert the brewing unit 22 all the way
into the appliance.
●
● Hold the red button 22a down and push
the handle 22b down as far as it goes,
until you hear it engage. The brewing unit
is now secure.
●
● Close the door of the brewing unit.
Service programme:
Combined cleaning and
descaling process
If the S LED lights up while the appliance
is on, the service programme must be run
immediately to clean and descale the appli­
ance. If the service programme is not run as
instructed, the appliance may be damaged.
Specially developed descaling (Order
No. 310967) and cleaning agents (Order
No. 310575) can be obtained from our
customer service department.
¡
¡ Warning
Each time you run the service programme,
follow the instructions for using the cleaning
and descaling agents.
Never interrupt the service programme!
Do not drink the liquids!
Never use vinegar or vinegar-based
products!
Never put descaling tablets or other des­
caling materials into the duct for cleaning
tablets!
i
iThe S LED flashes while the service pro­
gramme is running (approx. 40 minutes).
Important: If there is a filter in the water
tank, it must be removed before the service
programme is run.
Page: 22
19
en
Starting the service programme
The appliance must be ready for use.
●
● Empty and replace the trays 17 and 18.
●
● Press and hold the buttons 4 F and 5 h
for at least 5 seconds.
The S LED starts to flash and the appliance
rinses the coffee dispenser through twice.
●
● Empty and reinsert the grounds tray 17.
The LEDs for button h and H “Add water”
light up.
●
● Place one cleaning tablet in the duct 13.
●
● Fill the water tank with lukewarm water,
add descaling agent and dissolve com­
pletely (total liquid 0,5 litres).
or
pour prepared descaling mixture into the
water tank (total liquid 0,5 litres).
●
● Press the steam button h. The descaling
process begins. Duration approx. 10 min­
utes. The descaling solution flows into the
water tray 18.
The J LED lights up.
●
● Place a suitable container (approx.
0,5 litres) under the nozzle 8.
●
● Set the dial 6 to g / h. The descaling
process begins. Duration approx. 5 min­
utes. The descaling solution flows into the
container.
The I LED lights up.
●
● Empty and reinsert the grounds tray 17.
The steam button LED h lights up.
●
● Empty and clean the water tank 11, fill
with fresh water up to the “max” mark and
reinsert.
●
● Place a suitable container (approx.
0,5 litres) under the nozzle 8.
●
● Press the steam button h. The clean­
ing process begins. Water flows into the
container.
The J LED flashes.
●
● Turn the dial 6 to “O”. The cleaning proc­
ess begins. Duration approx. 10 minutes.
Liquid flows into the coffee grounds tray
17 inside the appliance, then out through
the coffee outlet.
The I LED lights up.
●
● Empty, clean and reinsert the trays 17
and 18.
The appliance starts to heat up and is
ready for use once the LEDs for dispensing
buttons 3 E and 4 F light up.
Important: If the service programme is
interrupted, e.g. due to a power cut, it is
vital that the appliance be rinsed before it is
used again.
The appliance must be ready for use.
The â and steam button h LEDs flash.
●
● Rinse the water tank 11 thoroughly and fill
with fresh water.
●
● Press the steam button h. The appliance
is rinsed and liquid flows into the tray.
The J LED lights up.
●
● Hold a cup under the nozzle 8 and turn
the dial 6 to g / h. Water runs into the
cup.
The J LED flashes.
●
● Turn the dial 6 back to “O”.
The appliance rinses and is ready for use
again.
Page: 23
20
en
Anti-freeze
In order to avoid damage through cold
during transportation and storage, the appli­
ance must be emptied completely
first.
The appliance must be ready for use.
●
● Remove, empty, and replace water tank.
●
● Place a large, narrow container under
nozzle 8.
●
● Press h button.
●
● As soon as the LED J lights up, turn the
rotary button 6 to g / h.
The appliance will release steam for a
while.
●
● When nozzle 8 stops releasing steam,
turn dial back to “O”.  
●
● Turn off the appliance.
Disposal
This appliance is labelled in accordance
with the European Directive 2002/96/EG
relating to waste electrical and electronic
equipment – WEEE. The directive provides
the  framework for the EU-wide take-back
and disposal of end-of-life appliances.
Please ask your specialist retailer about
current disposal facilities.
Guarantee
The guarantee conditions for this appliance
are as defined by our representative in the
country in which it is sold. Details regarding
these conditions can be obtained from the
dealer from whom the appliance was pur­
chased. The bill of sale or receipt must be
produced when making any claim under the
terms of this guarantee.
Right of modification reserved.
A
Page: 24
21
en
Troubleshooting
Problem Possible cause Solution
No hot water or steam
discharge.
Nozzle 8 is blocked. Clean nozzle 8.
Foam insufficient or too
runny.
Sleeve b on nozzle 8 not in
correct position.
Push down sleeve b on
nozzle 8.
Milk not suitable for
foaming.
Use cold low-fat (1,5 % fat)
milk.
Coffee dispensing slows to
a trickle.
Coffee is ground too fine. Adjust the grinding unit to a
coarser setting.
Coffee not dispensed. Water tank not filled or not
correctly positioned.
Fill water tank and make
sure it is in the right posi­
tion. If necessary, fill water
pipes (see “Switching on
the appliance”).
Coffee has no “crema”
(creamy foam).
Unsuitable type of coffee.
Beans no longer fresh.
Change type of coffee used.
Use fresh beans.
Degree of grinding inappro­
priate for beans.
Optimize degree of
grinding.
Grinding unit does not grind
the beans.
Beans are not falling into
the grinding unit (beans too
oily).
Gently tap the bean
container.
Grinding unit makes a loud
noise.
Foreign objects in the grind­
ing unit (e.g. grit, which can
be found even in superior
types of coffee).
Call the hotline.
LED S and button â flash
alternately.
The brewing unit 22 is
missing, or is not properly
inserted or secured.
Insert and secure the
­
brewing unit 22.
If you are unable to solve the problem, please call the hotline.
You will find the telephone numbers at the back of these instructions.
Page: 97
02/12
DE Deutschland, Germany
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mailto:informacia.servis-bg@
bshg.com
BH Bahrain, ‫ﺑﺤﺮﻳﻦ‬
Khalaifat Est.
P.O. Box 5111
Manama
Tel.: 01759 2233
mailto:service@khalaifat.com
CH Schweiz, Suisse,
Svizzera, Switzerland
BSH Hausgeräte AG
Werkskundendienst
für Hausgeräte
Fahrweidstrasse 80
8954 Geroldswil
mailto:ch-info.hausgeraete@
bshg.com
Service Tel.: 0848 840 040
Service Fax: 0848 840 041
mailto:ch-reparatur@bshg.com
Ersatzteile Tel.: 0848 880 080
Ersatzteile Fax: 0848 880 081
mailto:ch-ersatzteil@bshg.com
www.siemens-home.com
CY Cyprus, Κύπρος
BSH Ikiakes Syskeves-Service
39, Arh. Makaariou III Str.
2407 Egomi/Nikosia (Lefkosia)
Tel.:77 77 807
Fax:022 65 81 28
mailto:bsh.service.cyprus@
cytanet.com.cy
CZ Česká Republika,
Czech Republic
BSH domácí spotřebiče s.r.o.
Firemní servis domácích
spotřebičů
Pekařská 10b
155 00 Praha 5
Tel.:0251 095 546
Fax:0251 095 549
www.siemens-home.com
DK Danmark, Denmark
BSH Hvidevarer A/S
Telegrafvej 4
2750 Ballerup
Tel.:44 89 89 85
Fax:44 89 89 86
mailto:BSH-Service.dk@
BSHG.com
www.siemens-home.dk
EE Eesti, Estonia
SIMSON OÜ
Raua 55
10152 Tallinn
Tel.:0627 8730
Fax:0627 8733
mailto:teenindus@simson.ee
ES España, Spain
En caso de avería puede ponerse
en contacto con nosotros, su
aparato será trasladado a nuestro
taller especializado de cafeteras.
Tel.: 902 28 88 38
BSH Electrodomésticos
España S. A.
Servicio BSH al Cliente
Polígono Malpica, Calle D,
Parcela 96 A
50016 Zaragoza
Tel.:902 11 88 21
mailto:CAU-Siemens@bshg.com
www.siemens-home.es
FI Suomi, Finland
BSH Kodinkoneet Oy
Itälahdenkatu 18 A
PL 123
00201 Helsinki
Tel.: 0207 510 700
Fax: 0207 510 780
mailto:Siemens-Service-FI@
bshg.com
www.siemens-home.fi
Lankapuhelimesta 8,28 snt/puhelu
+ 7 snt/min (alv 23%)
Matkapuhelimesta 8,28 snt/puhelu
+ 17 snt/min (alv 23%)
Kundendienst-Zentren • Central-Service-Depots • Service Après-Vente • Servizio Assistenza •
Centrale Servicestation • Asistencia técnica • Servicevaerkter • Apparatservice • Huolto
Page: 98
02/12
FR France
BSH Electroménager S.A.S.
50 rue Ardoin – BP 47
93401 Saint-Ouen cedex
Service interventions à domicile:
01 40 10 12 00
Service Consommateurs:
0 892 698 110 (0,34 € TTC/mn)
mailto:soa-siemens-conso@
bshg.com
Service Pièces Détachées et
Accessoires:
0 892 698 009 (0,34 € TTC/mn)
mailto:soa-siemens-conso@
bshg.com
www.siemens-home.fr
GB Great Britain
BSH Home Appliances Ltd.
Grand Union House
Old Wolverton Road
Wolverton
Milton Keynes MK12 5PT
To arrange an engineer visit,
to order spare parts or
accessories or for product
advice please visit
www.siemens-home.co.uk
or call
Tel.:0844 892 8999*
*Calls from a BT landline will be charged
at up to 3 pence per minute. A call set-up
fee of up to 6 pence may apply.
GR Greece, Ελλάς
BSH Ikiakes Siskeves A. B. E.
Central Branch Service
17 km E.O. Athinon-Lamias &
Potamou 20
145 64 Kifisia
Greece – Athens
Tel.:2104 277 701
Fax:2104 277 669
North-Greece – Thessaloniki
Tel.:2310 497 200
Fax:2310 497 220
South-Greece – Heraklion/Kreta
Tel.:2810 325 403
Fax:2810 324 585
Central-Greece – Patras
Tel.:2610 330 478
Fax:2610 331 832
mailto:cs_gr_helpdesk@bshg.com
www.siemens-home.com
HK Hong Kong, 香港
BSH Home Appliances Limited
Unit 1 & 2, 3rd Floor
North Block, Skyway House
3 Sham Mong Road
Tai Kok Tsui, Kowloon
Hong Kong
Tel.:2565 6151
Fax:2565 6681
mailto:service.siemens@bshg.com
www.siemens-home.com.hk
HR Hrvatska, Croatia
BSH kućni uređaji d.o.o.
Kneza Branimira 22
10000 Zagreb
Tel:. 01 640 36 09
Fax: 01 640 36 03
mailto:informacije.servis-hr@
bshg.com
HU Magyarország, Hungary
BSH Háztartási Készülék
Kereskedelmi Kft.
Háztartási gépek márkaszervize
Királyhágó tér 8-9.
1126 Budapest
Hibabejelentés
Tel.:01 489 5461
Fax:01 201 8786
mailto:hibabejelentes@bsh.hu
Alkatrészrendelés
Tel.:01 489 5463
Fax:01 201 8786
mailto:alkatreszrendeles@bsh.hu
www.siemens-home.com
IE Republic of Ireland
BSH Home Appliances Ltd.
Unit F4, Ballymount Drive
Ballymount Industrial Estate
Walkinstown
Dublin 12
Service Requests, Spares and
Accessories
Tel.:01450 2655
Fax:01450 2520
www.siemens-home.com
IL Israel, ‫ישראל‬
C/S/B Home Appliance Ltd.
Uliel Building
2, Hamelacha St.
Industrial Park North
71293 Lod
Tel.:08 9777 222
Fax:08 9777 245
mailto:csb-serv@zahav.net.il
www.siemens-home.com
IS Iceland
Smith & Norland hf.
Noatuni 4
105 Reykjavik
Tel.:0520 3000
Fax:0520 3011
www.sminor.is
IT Italia, Italy
BSH Elettrodomestici S.p.A.
Via. M. Nizzoli 1
20147 Milano (MI)
Numero verde 800 018346
mailto:mil-assistenza@bshg.com
www.siemens-home.com
KZ Kazakhstan, Қазақстан
IP ''Batkayev Ildus A.''
B. Momysh-uly Str.7
Chymkent 160018
Tel./Fax: 0252 31 00 06
mailto:evrika_kz@mail.ru
LB Lebanon, ��������������
Tehaco s.a.r.l
Boulevard Dora 4043 Beyrouth
P.O. Box 90449
Jdeideh 1202 2040
Tel.:01 255 211
mailto:Info@Teheni-Hana.com
LT Lietuva, Lithuania
Baltic Continent Ltd.
Lukšio g. 23
09132 Vilnius
Tel.:05 274 1788
Fax:05 274 1765
mailto:info@balticcontinent.lt
www.balticcontinent.lt
LU Luxembourg
BSH électroménagers S.A.
13-15, ZI Breedeweues
1259 Senningerberg
Tel.:26349 300
Fax:26349 315
mailto:lux-service.electromenager@
bshg.com
www.siemens-home.lu
LV Latvija, Latvia
General Serviss Limited
Bullu street 70c
1067 Riga
Tel.:07 42 41 37
mailto:bt@olimpeks.lv
MD Moldova
S.R.L. "Rialto-Studio"
ул. Щусева 98
2012 Кишинев
тел./факс: 022 23 81 80
ME Crna Gora, Montenegro
Elektronika komerc
Ul. 27 Mart br. 2
81000 Podgorica
Tel./Fax: 020 662 444
Mobil: 069 324 812
MK Macedonia, Македонија
GORENEC
Jane Sandanski 69 lok. 3
1000 Skopje
Tel.:02 2454 600
Mobil: 070 697 463
mailto:gorenec@yahoo.com
Page: 99
02/12
MT Malta
Aplan Limited
Aplan Centre
B -Kara By Pass
B - Kara BKR 14
Tel.:021 48 05 90
Fax:021 48 05 98
mailto:lapap@aplan.com.mt
NL Nederlande, Netherlands
BSH Huishoudapparaten B.V.
Taurusavenue 36
2132 LS Hoofddorp
Storingsmelding:
Tel.:088 424 4020
Fax:088 424 4845
mailto:siemens-contactcenter@
bshg.com
Onderdelenverkoop:
Tel.:088 424 4020
Fax:088 424 4801
mailto:siemens-onderdelen@
bshg.com
www.siemens-home.nl
NO Norge, Norway
BSH Husholdningsapparater A/S
Grensesvingen 9
0661 Oslo
Tel.:22 66 06 00
Fax:22 66 05 50
mailto:Siemens-Service-NO@
bshg.com
www.siemens-home.no
NZ New Zealand
BSH Home Appliances Ltd.
Unit F 2, 4 Orbit Drive
Mairangi Bay
Auckland 0632
Tel.:09 477 0492
Fax:09 477 2647
mailto:bshnz-cs@bshg.com
PL Polska, Poland
BSH Sprzęt Gospodarstwa
Domowego Sp. z o.o.
Al. Jerozolimskie 183
02-222 Warszawa
Centrala Serwisu:
Tel.:0801 191 534
Fax:022 57 27 709
mailto:Serwis.Fabryczny@
bshg.com
www.siemens-home.pl
PT Portugal
BSHP Electrodomésticos, Lda.
Rua Alto do Montijo, nº 15
2790-012 Carnaxide
Tel.:707 500 545
Fax:21 4250 701
mailto:
siemens.electrodomesticos.pt@
bshg.com
www.siemens-home.com
RO România, Romania
BSH Electrocasnice srl.
Sos. Bucuresti-Ploiesti,
nr. 19-21, sect.1
13682 Bucuresti
Tel.:021 203 9748
Fax:021 203 9733
mailto:service.romania@
bshg.com
www.siemens-home.com
RU Russia, Россия
OOO "БСХ Бытовая техника"
Сервис от производителя
Малая Калужская 19/1
119071 Москва
тел.: 495 737 2962
mailto:mok-kdhl@bshg.com
www.siemens-home.com
SE Sverige, Sweden
BSH Hushållsapparater AB
Landsvägen 32
169 29 Solna
Tel.:0771 11 22 77
mailto:Siemens-Service-SE@
bshg.com
www.siemens-home.se
SG Singapore, 新加坡
BSH Home Appliances Pte. Ltd.
37 Jalan Pemimpin
Union Industrial Building
Block A, #01-03
577177 Singapore
Tel.:6751 5000
Fax:6751 5005
mailto:bshsgp.service@bshg.com
SI Slovenija, Slovenia
BSH Hišni aparati d.o.o.
Litostrojska 48
1000 Ljubljana
Tel.:01 583 08 87
Fax:01 583 08 89
mailto:informacije.servis@
bshg.com
www.siemens-home.com
SK Slovensko, Slovakia
Technoservis Bratislava
Trhová 38
84108 Bratislava – Doubravka
Tel./Fax: 02 6446 3643
TR Türkiye, Turkey
BSH Ev Aletleri Sanayi
ve Ticaret A.S.
Fatih Sultan Mehmet Mahallesi
Balkan Caddesi No: 51
34770 Ümraniye, Istanbul
Tel.:0 216 444 6688
Fax:0 216 528 9188
mailto:careline.turkey@bshg.com
www.siemens-home.com
UA Ukraine, Україна
ТОВ "БСХ Побутова Техніка"
тел.: 044 490 2095
www.siemens-home.com
XK Kosovo
NTP GAMA
Rruga Mag Prishtine-Ferizaj
70000 Ferizaj
Tel.:038 502 448
Tel.: 00377 44 172 309
mailto:a_service@
gama-electronics.com
XS Srbija, Serbia
BSH Kućni aparati d.o.o.
Milutina Milankovića 11ª
11070 Novi Beograd
Tel.: 011 205 23 97
Fax: 011 205 23 89
mailto:informacije.servis-sr@
bshg.com
ZA South Africa
BSH Home Appliances (Pty) Ltd.
15th Road Randjespark
Private Bag X36, Randjespark
1685 Midrand – Johannesburg
Tel.:086 002 6724
Fax:086 617 1780
mailto:applianceserviceza@
bshg.com
www.siemens-home.com

Question & answers

My TK53009 machine's outlet (slidable) has distorted in shape. It is leaking and steam is escaping from the outlet chamber (with 2 nozzles) Can I buy a spare part of the set of slider outlet and the outlet chamber? Thank you Jayson Cheok Malaysia.

Published on 7 months ago by Jayson Cheok

My machine won't dispense coffee or water when I press for a coffee the water pours out from somewhere else the s light is on I'm trying to descale the machine but the water pours out from underneath

Published on 11 months ago by Neil

Do You have repair Manual?

Published on 1 year ago by Tann

The button is red over the icon that has an arrow pointing to the left. The water is full. The beans are in the container; half full; and the reservoir holding grinds and water has been emptied., however the the icon remains red and coffee is not being brewed....what might be wrong?

Published on 1 year ago by Richard

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