Siemens optiPoint 420 standard manual

View a manual of the Siemens optiPoint 420 standard below. All manuals on ManualsCat.com can be viewed completely free of charge. By using the 'Select a language' button, you can choose the language of the manual you want to view.

  • Brand: Siemens
  • Product: Dect / voip phone
  • Model/name: optiPoint 420 standard
  • Filetype: PDF
  • Available languages: English

Table of Contents

Page: 0
www.siemens.com/enterprise
User Manual
HiPath 8000
optiPoint 410/420 S V7.0
economy/economy plus/standard
Page: 1
Safety Precautions
2
Safety Precautions
For Your Safety
The IP telephone optiPoint 410/420 economy/economy plus/
standard S V7
.0 complies with the European standard EN 60 950, which
deals with the safety of information technology appliances including elec-
tronic office equipment. This device has been designed with safety in
mind, thus protecting both individuals and objects.
There is always the danger of small objects being swallowed by young chil-
dren. In the case of the optiPoint 410/420 economy/economy plus/
standard S V7
.0, this applies in particular to the connecting cord clip.
Please make sure that such items are not accessible to children.
• Use only the enclosed power supply together with the special LAN
cable
• Never open the power supply enclosure
Protection of the Telephone
• The telephone must not be used in bathrooms, etc. as it is not splash-
proof.
• Before connecting or disconnecting the LAN cable, pull the power plug
out of the plug receptacle first.
• The device must not come into contact with abrasive liquids or liquids
which are liable to discolor it, such as tea, coffee, fruit juices or soft
drinks.
Location of the Telephone
• The telephone should be operated in a controlled environment with an
ambient temperature between 5 °C and 40 °C (41 °F and 104 °F).
• To ensure good handsfree talking quality, the area in front of the micro-
phone (front right) should be kept clear. The optimum handsfree dis-
tance is 20 inches (50 cm).
• Do not install the telephone in a room where large quantities of dust
accumulate; this can considerably reduce the service life of the tele-
phone.
• Do not expose the telephone to direct sunlight or any other source of
heat, as this is liable to damage the electronic equipment and the plas-
tic casing.
• Do not operate the telephone in damp environments such as bath-
rooms.
Page: 2
Safety Precautions
3
Important Notes
The information provided in this document contains merely general descriptions or charac-
teristics of performance which in case of actual use do not always apply as described or
which may change as a result of further development of the products.
An obligation to provide the respective characteristics shall only exist if expressly agreed
in the terms of contract.
The trademarks used are owned by Siemens Enterprise Communications GmbH & Co. KG
or their respective owners.
Labels
Never operate the telephone in an environment where there is a risk of ex-
plosion.
Only use Siemens accessories. The use of other manufacturers’ accesso-
ries may be dangerous and will render the warranty and approval null and
void.
Never open the telephone set or an add-on unit. If any problems arise, con-
tact your service personnel.
The device conforms to the EU guideline 1999/5/EG, as attested by the CE
mark.
This device has been manufactured in accordance with our certified environ-
mental management system (ISO 14001). This process ensures that energy
consumption and the use of primary raw materials are kept to a minimum,
thus reducing waste production.
All electrical and electronic products should be disposed of separately from
the municipal waste stream via designated collection facilities appointed by
the government or the local authorities.
The correct disposal and separate collection of your old appliance will help
prevent potential negative consequences for the environment and human
health. It is a precondition for reuse and recycling of used electrical and elec-
tronic equipment.
For more detailed information about disposal of your old appliance, please
contact your city office, waste disposal service, the shop where you
purchased the product or your sales representative. The statements quoted
above are only fully valid for equipment which is installed and sold in the
countries of the European Union and is covered by the directive 2002/96/EC.
Countries outside the European Union may have other regulations regarding
the disposal of electrical and electronic equipment.
Page: 3
4
Contents
Contents
Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
For Your Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Protection of the Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Location of the Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
General Information. . . . . . . . . . . . . . . . . . . . . . . . . . .12
About These Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Intended Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Product Identification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Echo Effect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Notes and Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Symbols in the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Secure Voice Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Telephone Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Layout of optiPoint 410/420 economy/economy plus/standard . . . . . . 17
Display and Dialog Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Programmable Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Control Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Page: 4
5
Contents
Operating the Telephone with the Display . . . . . . .22
Standard Telephone Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Secure voice transmission. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Multiline Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Function Selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Answering a Call With the Handset. . . . . . . . . . . . . . . . . . . . . . . . . 24
Answering a Call Without the Headset (Speakerphone Mode) . . . . 25
Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Switching to Speakerphone Mode. . . . . . . . . . . . . . . . . . . . . . . . . . 26
Switching to the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Open Listening During the Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Refusing a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Deflecting a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Second Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Accepting a Waiting Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Refusing a Waiting Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Deflecting a Waiting Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Connecting a caller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Transfer a second call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Putting second call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Answering a Call On Another Line. . . . . . . . . . . . . . . . . . . . . . . . . . 30
Holding a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using the Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using the Line Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Transferring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Transferring without Consultation . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Transferring with Consultation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Dialing Following Line Seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Dialing Before Line Seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Using DTMF Tone Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Reachability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Registering at the guest telephone . . . . . . . . . . . . . . . . . . . . . . . . . 37
De-registering at the guest telephone . . . . . . . . . . . . . . . . . . . . . . . 37
De-registering from another telephone . . . . . . . . . . . . . . . . . . . . . . 38
Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Displaying the Call Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
"Missed calls" Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Redial Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Checking Forwarding Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Activating/Deactivating Call Forwarding. . . . . . . . . . . . . . . . . . . . . . 44
Programming Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Page: 5
6
Contents
Consulting with a Second Party. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Introducing Consultation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Canceling Consultation Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Alternating Between Two Parties . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Introducing the Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Ending the Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Recording a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Starting Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Stop Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Dialing Aids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Dialing with Selected Dialing Key . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Using Auto Dial Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Using Abbreviated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Using Notebook Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Using Repdial Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Voice Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Retrieving Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Viewing Message Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Deactivating the Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Activating Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Activating/Deactivating Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . 58
Using a Key to Activate/Deactivate Do Not Disturb. . . . . . . . . . . . . 59
Using Group Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Call Pickup Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Answering a Pickup Group Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Ignoring a Pickup Group Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Hunt Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Surviveability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Hot- and Warmline Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Multiline Telephone – Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Lines and Line Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Types of Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Line Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Line Seizure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Using a Multiline Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Incoming Call (Ringer or Call Waiting Tone). . . . . . . . . . . . . . . . . . . 66
Outgoing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Existing Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Making Calls with Multiple Lines. . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Advanced Cancel Key Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Using the Direct Station Select key . . . . . . . . . . . . . . . . . . . . . . . . . 70
Page: 6
7
Contents
HiPath 8000 Functions. . . . . . . . . . . . . . . . . . . . . . . . .71
Toggle Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Call Forwarding - Busy Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Call Forward on No Reply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Unconditional Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Selectively Forwarding Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Caller ID Suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Deactivating Caller ID Suppression . . . . . . . . . . . . . . . . . . . . . . . . . 76
Activating Caller ID Suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Activating Caller ID Suppression Temporarily for Next Call . . . . . . . 77
Deactivating Caller ID Suppression Temporarily for Next Call . . . . . 77
Creating a Screening List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
For Call Acceptance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
For Rejecting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Anonymous Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Rejecting Anonymous Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Accepting Anonymous Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Using Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Single-Digit Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Double-Digit Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Using Last Number Redial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Using Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Tracing a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Functions in a Hunt Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Make line busy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Mark a line as the End of a Hunt Group. . . . . . . . . . . . . . . . . . . . . . 85
DLS Mobility Funktion. . . . . . . . . . . . . . . . . . . . . . . . .86
Mobility Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Logging on and off at the same telephone . . . . . . . . . . . . . . . . . . . 86
Logging on and off at at different telephones . . . . . . . . . . . . . . . . . 86
Logging on and off at the Same Telephone . . . . . . . . . . . . . . . . . . . . . 87
Logging on at the Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Logging off at the Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Logging on and off at at Different Telephones . . . . . . . . . . . . . . . . . . . 89
Logon with Forced Logoff at the Remote Telephone . . . . . . . . . . . 89
Logon with Delayed Forced Logoff at the Remote Telephone . . . . 90
Page: 7
8
Contents
Customizing the Telephone . . . . . . . . . . . . . . . . . . . .91
Accessing the Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Country Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Date/Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Call Deflection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Call Duration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Call Transfer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Call Join . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Dialing Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Call Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Daylight Saving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Auto Dial Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Delay for Call Forward on No Reply. . . . . . . . . . . . . . . . . . . . . . . . 100
Hold Ringback Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Music On Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Do Not Disturb. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Message Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Hold Ringback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Local Conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Beep on Auto Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Auto Reconnect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Beep on Auto Reconnect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Idle State Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Inactivity Timeout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Display Module Call View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
USB Keyboard Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Programming/Modifying the Deflect Address . . . . . . . . . . . . . . . . 107
Line Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Displaying Icons Instead of Text . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Parking and Picking Up Parked Calls . . . . . . . . . . . . . . . . . . . . . . . 109
The new setting is displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Options for on-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Activating/deactivating callback . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Suppressing message about missed calls. . . . . . . . . . . . . . . . . . . 111
Rejecting a call during dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Hangup while ringing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Mobility flash LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Secure Call Ind. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Call Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Übergabe bei Auflegen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Page: 8
9
Contents
Local Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Abbreviated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Lock Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Assigning Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Example 1: Assigning the Mute Function to a Function Key . . . . .119
Example 2: Assigning Repertory Dialing to a Function Key . . . . . .120
Example 3: Assigning a Number or Name to a Function Key . . . . .122
Using Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Loudspeaker Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Ringer Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Resetting Ringer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Handset Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Headset Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Room Acoustics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
Key Clicks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Rollover Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .130
Restarting the Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Operating the Telephone with the
optiPoint display module. . . . . . . . . . . . . . . . . . . . . 132
Using the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Call View Start Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Mobility Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Swap Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Applications Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Incoming call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Incoming Call in Idle Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Reject Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137
Deflect Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Second Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Placing a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Transferring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Displaying Missed Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Voice Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
Page: 9
10
Contents
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Off-Hook Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
On-Hook Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Dialing from Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Using Repdial Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Repertory Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Conducting Two Calls Simultaneously . . . . . . . . . . . . . . . . . . . . . . . . 158
Consultation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Call transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Alternate – Alternating Between Two Parties . . . . . . . . . . . . . . . . 163
Conferencing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Setting up a conference from a second call. . . . . . . . . . . . . . . . . . 165
Setting up from a consultation call. . . . . . . . . . . . . . . . . . . . . . . . . 166
Hold the conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Ending the Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Redial Last Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Dialed Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Missed Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Received Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Forwarded Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Editing the Destination and Enabling Call Forwarding . . . . . . . . . . 175
Do Not Disturb. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Using Group Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Call Pickup Groups. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Surviveability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Multiline Telephone Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Call View for Multiline Telephones . . . . . . . . . . . . . . . . . . . . . . . . 182
Line Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Incoming Call (Ringer or Call Waiting Tone). . . . . . . . . . . . . . . . . . 186
Initiating Calls via Line Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 189
With An Active Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Multiline Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Status Message for Multiple Lines . . . . . . . . . . . . . . . . . . . . . . . . 198
Character Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Changing Character Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Switching Between Overwrite and Insert Mode . . . . . . . . . . . . . . 202
Navigating on the Display Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Selecting and Activating Control Elements . . . . . . . . . . . . . . . . . . 204
Edit Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Control Keys on the Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Setup Menu in the Display Module. . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Page: 10
11
Contents
Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207
General Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Preparatory Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Change User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Select Function Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Country Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Language Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Call-Related Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
User Security Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Mobile User Logoff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Alphabetic Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Using Editors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225
Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Entering Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Navigating During Text Entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228
Idle Mode Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
User Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Telephone Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Connection Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Consultation Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Using Group Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Messages and Alarms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Line Key Status Indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Direct Station Select key Status Indication . . . . . . . . . . . . . . . . . . 236
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Labeling the Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239
Page: 11
General Information
12
General Information
About These Operating Instructions
These operating instructions will help you get to know the optiPoint 410/
420 economy/economy plus/standard S V7
.0 and to use its functions. The
instructions contain important information for safe and proper operation of
the optiPoint 410/420 economy/economy plus/standard S V7
.0. Follow
them carefully to avoid improper operation and get the most out of your
multi-function telephone in a network environment.
Everybody involved in installing, operating or programming the
optiPoint 410/420 economy/economy plus/standard S V7
.0 must read
these operating instructions.
The layout of this operating manual is extremely user-friendly. You will be
guided through operation of the optiPoint 410/420 economy/economy
plus/standard S V7
.0 step by step – starting with a description of simple
basic functions, through configuration of all operating parameters to a de-
scription of the additional features. Administrative tasks are described in a
separate manual. The quick reference guide is meant to give you quick and
reliable explanations regarding frequently used functions.
Intended Use
The optiPoint 410/420 economy/economy plus/standard S V7
.0 telephone
is a desktop unit designed for voice transmission and for connection to a
LAN. Any other use is regarded as not prescribed.
Product Identification
The characteristics of the telephone – precise product name and serial
number – are displayed on the nameplate on the underside of the tele-
phone. Please have these at hand when you contact our service depart-
ment regarding problems or defects on the unit itself.
For your own protection, please read the section dealing with safety.
Follow the safety instructions carefully in order to avoid endangering
yourself or other persons and to prevent damage to the unit.
Page: 12
General Information
13
Echo Effect
In some cases, while using the telephone you may hear an echo, which
can be quite strong. This is not due to any design defect or other fault with
your IP telephone, but caused by the other client. For example, if the echo
occurs during a teleconference, it may be that the loudspeakers and micro-
phones need to be repositioned.
Service
In the case of any trouble or defects on the unit itself, please dial the ser-
vice number of your country.
Notes and Symbols
Safety
Information that is important for preventing injury or damages is marked
specially, as they are important instructions for correct use of the unit.
The Siemens service department can only help you with encoun-
tered problems or defects on the unit itself.
Should you have any questions regarding the operation, your spe-
cialist retailer or network administrator will gladly help you with the
right answers.
For any questions regarding the telephone connection, please con-
tact your network provider.
7
This symbol indicates a hazard. Failure to follow the instructions
given may result in injury or in damage to the unit.
This symbol indicates the following:
• Key information important for the proper use of the telephone
• Particularly important information about the differences be-
tween single-and multiline mode.
Page: 13
Step by Step
General Information
14
Symbols in the Manual
You will find a graphic representation of the Telephone
menu operating steps in logical sequence in the left col-
umn. Below is an explanation of the symbols:
n Lift the handset (off-hook).
t Replace the handset.
s Conduct a call.
o Enter a telephone number or code.
dd Enter the code.
u or v Increase or reduce the value depending on the current
operating mode.
Press key.
Press the illuminated key.
Press the blinking key.
: The option appears on the display.
Use the : key to confirm your selection.
: Search for an option.
Press the < > keys
until the option appears on the display.
Then press the : key to confirm your selection.
Dial?
02=Call log
Page: 14
Introduction
15
Introduction
Overview
The optiPoint 410/420 economy/economy plus/standard S V7.0 is a
modern multi-functional IP telephone. It is designed for connection to data
networks and is not directly connected with an ISDN system or to the
PSTN.
The optiPoint 410/420 economy/economy plus/standard S V7
.0 enables
voice communication via the standard Internet Protocol (IP). It is compati-
ble with the signaling stack in compliance with the SIP (Session Initiation
Protocol) protocol specification.
The optiPoint 410/420 economy/economy plus/standard S V7
.0 can be
used just like a conventional telephone – the only difference being that
your calls are directed via a data network. The telephone has an Ethernet
interface so that when using the TCP/IP protocol, you can make the tele-
phone calls both via your own intranet and via the worldwide Internet.
The optiPoint 410/420 economy/economy plus/standard S V7
.0 also sup-
ports other standard protocols, which optimizes the data and voice trans-
mission and simplifies the administration of the unit. For example, the ad-
ministrator can download updates for equipment software or feature
enhancements to the optiPoint 410/420 economy/economy plus/
standard S V7
.0 via the FTP server.
The optiPoint 410/420 advance S V7
.0 features a two-line display and spe-
cial dialog keys, which allow user-friendly navigation through the menu
structure of the unit’s software. A wide variety of features and programma-
ble keys enable you to configure the telephone individually to meet most
requirements.
This manual describes how to use the optiPoint 410/420 economy/
economy plus/standard S V7
.0 when it is connected to HiPath 8000
from Siemens.
Some of the features described in this manual are only available be-
cause they are provided by HiPath 8000. If you are not using the
optiPoint 410/420 economy/economy plus/standard S V7
.0 in a
HiPath 8000 environment, contact the administrator to obtain the
corresponding operating manual.
Page: 15
Introduction
16
Secure Voice Transmission
You can set up a secure connection with optiPoint 410/420 advance S V7
.0
phones if the receiving phone also has the capability. The voice transmis-
sion is encrypted; it is decrypted in the receiving party’s telephone. Even
the signaling for call setup and the exchange of encryption information oc-
cur over a secure connection. The phones must have valid registration on
an SIP server.
Features
• Two-line alphanumeric display
• Time and date indication
• Speakerphone and loudspeaker
• Redial and storage of last 20 numbers
• On-hook dialing
• Menu texts in the national language
• 12 function keys which are all programmable on two levels
• 3 dialog keys for menu navigation
• Assignment of selected destination numbers to dialing keys
• Display of the caller’s phone number or name
• Call Deflection, Consultation, Call Transfer, Toggle, Call Holding
• Call Forwarding
• Conferencing (not with optiPoint 410/420 economy)
• Password-protected user settings
• Variable ringer tone, volume, and sequence
• Simultaneous ringing, which alerts you to incoming calls at more than
one location
Telephone Types
The administrator can set up the optiPoint 410/420 economy/economy
plus/standard S V7
.0 as:
• a single-line telephone
• a multiline telephone
During secure voice transmission a lock symbol is displayed on the
phone (also see page 23)
Page: 16
Introduction
17
Layout of optiPoint 410/420 economy/economy plus/standard
Here optiPoint 420 standard
Properties of optiPoint 410/420 Telephone Modele economy and standard
Keys for phone settings
Microphone for
speakerphone2
Loudspeaker for
open listening
Dialog key for confirming a function
Dialog keys for scrolling through functions
Handset
Dialing keypad
Illuminated graphics
display,, 2 lines of 24
characters each
Key fields –
Programmable1
func-
tion keys
Key fields –
Programmable1
:
function keys
1 With automatic key labelling
2 Not economy und economy plus
Telephone
Model
Function
keys
interface
module
Display
lines
x
characters
Headset-
Mini-Switch
z.
B.
PC-Interface
Handsfree
operation
Automatic
key
labeling
optiPoint 410 economy 4/8 - 2x24 - - - -
optiPoint 410 economy plus 4/8 - 2x24 - -
optiPoint 410 standard 4/8 2x24 -
optiPoint 420 economy 5/7 - 2x24 - - -
optiPoint 420 economy plus 5/7 - 2x24 -
optiPoint 420 standard 5/7 2x24
Page: 17
Introduction
18
Display and Dialog Keys
The optiPoint 410/420 economy/economy plus/standard S V7
.0 features a
four-line display. In normal mode the Idle menu appears on the display.
The idle menu displays the time and date in the first line. The telephone
number or name is displayed in the second line. The user can define any
name for the second line during configuration, such as the user name or
the name of the communication platform. The second line provides access
to the telephone menu. The arrow icon ">" on the right hand side of the
second line indicates that additional functions are available. Any status
messages are displayed in this line (if necessary, several are displayed al-
ternately).
If you want to define settings, use the three dialog keys <, >, : and
the function key "Cancel" to navigate within the hierarchically structured
menu system. The menu structure is nested into a maximum of four levels.
Within this structure, the second line displays the currently selected menu
while the fourth line displays a menu option.
14:15 26.09.04
1228 Anlage >
Time and Date
Telephone Number Editable display
Shows telephone menu
Name; Status (where applicable)
14:15 26.09.04
Schmidt Anlage >
Page: 18
Introduction
19
Keypad
The optiPoint 410/420 economy/economy plus/standard S V7
.0 keypad
features digits, letters and some special characters. Depending on the se-
lected input mode, you can key in letters and special characters by press-
ing the relevant key as often as necessary until the required character ap-
pears on the display.
Examples of letter inputs are the password, the user name, or FTP down-
load files and file paths respectively.
For example, if you want to enter the letter "R", press "7" three times as "R"
is at the third position. For the letter "U", press "8" twice.
Page: 19
Introduction
20
Programmable Keys
optiPoint 410/420 economy/economy plus/standard S V7
.0 is equipped
with 12 function keys all of which are user-programmable on two levels
(the "Stop/Escape" and "Shift" keys should be retained). Five of these keys
are pre-assigned in the first level.
With the optiPoint 420 advance S V7
.00 you also have the option of as-
sig−ning a name to the key which will then be displayed automatically.
Each feature key has a corresponding visual indicator (LED) to indicate the
status of the feature.
Function
Key
Function
1 Switch loudspeaker of the base unit on/off.
2 Redial one of the last 20 numbers dialed.
3 Displays the last 20 missed calls and permits selection,
editing and redial functions.
11 Cancel the current action.
12 Shift to the second key level.
Shift
6
7
8
9
10
12
1
3
4
5
2
11
Cancel/Rel.
Loudspeaker
Redial
Missed Calls
Page: 20
Introduction
21
Control Keys
The control keys v and u are located to the left of the dialing keypad. De-
pending on the operating mode you can modify the following settings:
Mode v Key u Key
Incoming call Reduce ring tone vol-
ume
Increase ring tone vol-
ume
Speakerphone
(not with economy/
economy plus)
Reduce loudspeaker
volume on telephone
Increase loudspeaker
volume on telephone
Handset-controlled
call
Reduce loudspeaker
volume on handset
Increase loudspeaker
volume on handset
Setting using the con-
figuration menu
and "Audio Settings"
Adjust volume of loudspeaker, handset, key click
and ring tone as well as ring tone sequence and
melody (confirm with :)
Page: 21
Operating the Telephone with the Display
22
Operating the Telephone with the Display
The optiPoint 410/420 economy/economy plus/standard S V7
.0 offers all
functions on the display in dialog menus which are independent of status.
With the three dialog keys you can scroll through the individual functions,
select the function you require and activate it. You can also assign en-
hanced functions to the keys such as destination numbers or shortcuts for
certain actions.
You can set up a connection to a specified phone number by pressing the
: key. Use the < key to edit and correct the phone number.
Standard Telephone Functions
The keypad is used for dialing phone numbers. You can choose to dial a
normal phone number (E.164 phone number) or a URL. The number of dig-
its in an E.164 number and the log-on number for user mobility is restricted
to 20 digits. Other numbers such as phone numbers to be dialed are re-
stricted to 24 digits.
Dialing aids and enhanced functions can be activated using individually pro-
grammable function keys.
Examples of dialing aids and enhanced functions:
• Redial
• Selected dialing
• Repertory dialing
• Abbreviated dialing
• Handsfree operation
• Mute
• Speed dialing (HiPath 8000 function)
• Last number redial
• Callback
You can use dialog menus to perform most other actions. You can activate
HiPath 8000 functions using the feature codes, which consist of an aster-
isk (*) combined with a one or two-digit number.
All the features described in this section are available regardless of
whether you use a single-line or multiline telephone.
Page: 22
Operating the Telephone with the Display
23
Secure voice transmission
Prerequisite: Technical personnel must activate the secure voice trans-
mission function.
If you call a station or are being called by a station via a secure connection,
you will see a flashing lock symbol on the phone’s display. Upon request
you will hear a short acoustic signal if the connection is unsecure (see
page 111).
Mobility
If your optiPoint 410/420 economy/economy plus/standard S V7
.0 has been
set up "mobility-enabled" by your service personnel, you may already be
registered as mobility user on this telephone. You can log off from this tele-
phone and - using your telefone number (which is your Mobility ID) and the
user password - log on at another "mobility-enabled" Remote telephone or
back at your telephone (basic phone). If you are logged on to a "Remote
telephone", your customized settings (e.g. abbreviated dialing, call lists)
are available. As soon as you are logged on, you can change the user set-
tings.
For more information about logging on/off as a mobility user please see
page 85.
Multiline Functions
Some functions and features are only available to you if the administrator
configured your telephone to support multiple lines. The following are
some examples of special multiline telephone features:
• Line keys
• Manual hold
• Multiline priority
• Visual indicators for line key status
Most features are common to single-line and multiline telephones,
but some features function in a slightly different manner depending
on the telephone type. In this manual, these differences are de-
scribed in the same section that describes single-line telephone fea-
tures.
Page: 23
Step by Step
Operating the Telephone with the Display
24
Function Selection
A function is selected with the keys < or > and con-
firmed with the : key. The arrow icon (>) in the second
line indicates that additional functions are available. In
idle mode, there are no menu options available (no
prompt).
At the end of the menu list the > key goes to the be-
ginning of the list, and at the beginning of the list the <
key goes to the end of the list.
When you select a function using the : key, you are led
step by step through the call procedure until all param-
eters have been entered.
Incoming Calls
The Telephone rings giving the set call signal
page 126.
If calling party information (name, number, or both) is
transferred, it appears in the display.
If no information is transmitted, you will see "Private“ or
"Unknown" on the phone’s display.
Answering a Call With the Handset
The telephone rings. The caller is displayed on the
screen.
n Lift the handset.
u or v Set call volume. To raise or lower the volume, press the
relevant key until the desired volume is set.
If you are defining settings on the telephone
when a call arrives, the process is paused. After
the telephone conversation, the telephone auto-
matically returns you to the point in the menu
structure you were in before the call.
Refer to page 60 for information to answer in-
coming pickup group calls.
Page: 24
Operating the Telephone with the Display
25
Step by Step
Answering a Call Without the Headset
(Speakerphone Mode)
The telephone rings. The caller is displayed on the
screen.
: Confirm
or
Press key. LED lights up.
Speakerphone mode.
u or v Adjust volume. To raise or lower the volume, keep
pressing the keys until the desired volume is set.
Notes on speakerphone mode:
• Tell the other party that you are using speakerphone
mode.
• The speakerphone works bests at a low receiving
volume.
• The ideal distance between the user and the tele-
phone set in speakerphone mode is about 50 cm
(approx. 20 inches).
• If the other party cannot hear you, please check with
your service personnel whether your microphone
was deactivated via the configuration settings.
You can’t use this function with optiPoint 410/
420 economy/economy plus
Answer call? >
Loudspeaker
On multiline telephones, the line being signalled is
automatically selected when you lift the handset.
If more than one line is alerting, you are connected
to the line that has been ringing the longest.
If you want to override the automatic selection,
press the applicable line key before you go off-
hook.
During secure voice transmission a lock symbol
is displayed on the phone (also see page 23)
Page: 25
Step by Step
Operating the Telephone with the Display
26
Ending a Call
Press key. LED goes out.
or
Press Cancel/Rel.
or
> : Select and confirm.
Switching to Speakerphone Mode
Prerequisite: You are conducting a call with the hand-
set.
and t Hold down the key while replacing the handset. Then
release the key.
Proceed with the call.
Country Options set to US
In case you have set the country options to US, you do
not have to hold the loudspeaker key to switch to spea-
kerphone mode while replacing te handset.
Press key.
t Replace the handset and proceed with the call in spea-
kerphone mode.
Loudspeaker
Cancel/Rel.
Disconnect? >
If the call has been terminated by the other party,
the message "Cleared" appears in the display.
You can’t use this function with optiPoint 410/
420 economy/economy plus
Loudspeaker
Loudspeaker
Page: 26
Operating the Telephone with the Display
27
Step by Step
Switching to the Handset
Prerequisite: You are conducting a call in speaker-
phone mode.
n and s Lift the handset. Continue the call.
Open Listening During the Call
You can allow other people in the room to join the tele-
phone conversation. Inform the party at the other end of
the line that you are switching to loudspeaker.
Prerequisite: You are conducting a call with the hand-
set.
Activating this function:
Press key. LED lights up.
Deactivating this function:
Press key. LED goes out.
Refusing a Call
You can refuse an incoming call. If the number of the
caller is transmitted, it is stored in the Missed Calls list
so you can call that person back at a later date.
> : Select "Refuse call" and confirm.
The display returns to the idle menu.
The person calling receives a negative response.
You can’t use this function with optiPoint 410/
420 economy/economy plus
Loudspeaker
Loudspeaker
Refuse call? >
Page: 27
Step by Step
Operating the Telephone with the Display
28
Deflecting a Call
You can deflect an incoming call to another destination.
> : Select "Deflect call" and confirm.
o Enter the destination number.
: Confirm your entry.
A message informing you that the call has been deflect-
ed appears in the display.
The deflected call is stored in the Call Log under "For-
warded calls".
Second Call
If the "Call waiting" function is activated ( page 95)
and your are currently making a call, you can pick up an-
other call. The caller hears the on-hook signal, you hear
the call waiting signal.
Accepting a Waiting Call
You are conducting a call. A second call is indicated in
the display and you hear a call waiting signal.
: Confirm query.
You can talk with the second party.
The connection with the first party is held.
> : Confirm to end the call and return to the first party. The
first party connection is displayed again.
Deflect call? >
Dial? >
Answer call? >
Disconnect and return? >
To activate or deactivate the "Call waiting" func-
tion, see page 95.
Page: 28
Operating the Telephone with the Display
29
Step by Step
Refusing a Waiting Call
You can refuse a waiting call.
You hear the call waiting signal and the number of the
waiting party is displayed.
> : Select "Refuse call" and confirm.
The waiting party receives notification of the refusal and
the call with the first party is redisplayed.
The refused call is stored in the Missed Calls list.
Deflecting a Waiting Call
You can deflect a waiting call to another phone number.
You hear the call waiting signal and the number of the
waiting party is displayed.
> : Select "Deflect call" and confirm.
o Enter the destination telephone number.
: Confirm your entry.
The first party connection is displayed again. The de-
flected call is stored in the Missed Calls list.
Connecting a caller
Prerequisite: You have answered the second call
( page 28).
> : Select and confirm. The party on hold and the second
caller are connected. You can now replace the handset
or redial.
or Transfer on hangup
Prerequisite: Transfer on hangup is activated
( page 112).
] or n Replace the handset or press the speakerphone key if
in speakerphone mode. A connection is established be-
tween the other two stations.
On multiline telephones, incoming calls can only
be refused via the prime line.
Refuse call? >
Deflect call? >
Dial? >
Join? >
Page: 29
Step by Step
Operating the Telephone with the Display
30
Transfer a second call
You can transfer the second call to a third party.
Prerequisite: You have answered the second call
( page 28).
> : Select and confirm.
o Enter the number of the third party to whom the se-
cond call is to be transfered.
: Confirm.
The call is transferred immediately to the third party.
You are connected to the first party again
Putting second call on hold
If you have taken a second call, you can also place it on
hold, e.g. in order to consult with someone in the same
room. In this case both parties are put on hold.
Prerequisite: You have answered the second call
( page 28).
> : Select and confirm. The second call is held.
: Confirm in order to return to the second call.
You can also terminate or transfer the second call now
or speak to the other parties in turn.
Answering a Call On Another Line
If you are making a call on a multiline telephone, incom-
ing calls on other lines are signalled by a line key.
The administrator can configure one of the following op-
tions for your telephone:
• No ring when active on the telephone
• An advisory tone (a quieter ring tone than usual)
while you are conducting a call
To answer a call on another line, you can press the line
key that is alerting. The current call is automatically
placed on hold. You can also refuse or deflect the call as
described on page 29.
Transfer? >
Dial? >
Hold? >
Reconnect? >
Page: 30
Operating the Telephone with the Display
31
Step by Step
Holding a Call
You can use this function to put a current call on "hold"
to prevent the party at the other end of the line from
hearing an internal consultation for instance.
Using the Menu
Prerequisite: You are in the middle of a call.
> : Select and confirm.
The call is placed on hold. The held party’s number and
the message "On Hold" appear on the display.
After a configurable time interval, a double tone signal
reminds you that the party is still on hold and the mes-
sage "Still on Hold" appears on the display.
: Confirm this option to resume the held call. You may
now either initiate a consultation call or terminate the
call.
The "Hold" function must be activated by the ad-
ministrator.
If you have a multiline telephone and proceed as
described in this section, the held party can be
picked up by any other multiline user with the
same line key. If you do not want the held party
to be picked up, you must put the party on "Con-
sultation hold" page 47.
Hold? >
If the held line is displayed on one or two other
multiline telephones, the double tone is signalled
on all of these telephones.
Reconnect? >
Page: 31
Step by Step
Operating the Telephone with the Display
32
Using the Line Keys
If you have a multiline telephone, you can use the line
keys to place calls on manual "hold".
Prerequisite: You are in the middle of a call.
Press the key associated with the line that is in use.
• The line key LED blinks.
• The line’s LED indicates the hold status on all con-
nected multiline telephones.
• Any user with an appearance of the held line can
press that line key and retrieve the call from hold.
Manual hold cannot be used with a consultation hold or
after a waiting call has been answered.
Transferring a Call
You can transfer your current call to another party with
or without consultation.
Transferring without Consultation
> : Select and confirm.
o Enter the telephone number of the party to whom the
call is to be transferred.
: Confirm.
The call is transferred with the message "Transferring"
and the confirmation "Call transferred" to the second
party. You can now replace the handset or dial a new
number.
60101
60101
Transfer? >
Dial? >
Page: 32
Operating the Telephone with the Display
33
Step by Step
Transferring with Consultation
Proceed as follows to announce the transfer before-
hand.
> : Select and confirm (see also page 47).
o Enter the telephone number of the party to whom the
call is to be transferred.
: Confirm.
The party answers
s Notify user of call transfer.
> : Select and confirm (you may also simply replace the
handset to connect the parties).
The display indicates that the parties have been con-
nected. Replace the handset.
or Transfer on hangup
Prerequisite:Transfer on hangup is activated
( page 112).
] Replace the handset or press the speakerphone key if
in speakerphone mode. A connection is established be-
tween the other two stations.
The other party still has not answered
You do not need to wait until the second party has ans-
wered in order to transfer the call (see also
page 111).
: Confirm. The call is transferred with the message "Call
transferred".
If the second party does not answer, you are recalled by
the first party.
Consultation? >
Dial? >
Complete Transfer? >
Complete Transfer? >
Page: 33
Step by Step
Operating the Telephone with the Display
34
Making Calls
You can enter a phone number with the handset off- or
on-hook.
Dialing Following Line Seizure
If you have a multiline telephone and want to make a
call on a specific line, press the appropriate line key. If
you do not do so, the telephone automatically selects
an idle line.
n Lift the handset.
Redial the last number.
> : Select and confirm. The number is dialed and the con-
nection is set up.
or Dial the number.
o Enter the phone number and
: Confirm.
or Select name
> : Select and confirm.
o Enter the party's URL (for entering text, see
page 225).
: Confirm.
If the telephone is expecting input, you can also press a
function key to which a dialing destination has been as-
signed, such as the Redial, Missed Calls key or a repdi-
al key. Refer to page 52 for information about fea-
tures that simplify dialing.
If you have activated the function Busy when di-
aling (see page 110), you cannot be interrupt-
ed by an incoming call. The caller hears busy
tone.
Line 1
Redial 72261496? >
Dial? >
Please dial Name? >
Dial? >
Page: 34
Operating the Telephone with the Display
35
Step by Step
Dialing Before Line Seizure
o Enter the phone number.
: Confirm your entry.
or
Press the Loudspeaker key.
The number is dialed and the connection is set up.
Using DTMF Tone Dialing
During a call, you can use DTMF tone dialing to operate
answering machines, voice mailboxes, and so on. De-
pending on the dialing key pressed, different key se-
quences are sent out. The keys 0 - 9, the asterisk (*)
key, and the hash (#) key can be used.
Refer to the operating instructions for the answering
machine, voice mailbox, or other device for the specific
tones needed to operate it correctly.
Dial? >
Loudspeaker
If you are using a dial plan and have set Hot-Key-
pad (see page 109), dialing takes place auto-
matically as soon as the character string entered
matches an entry in the dial plan.
During secure voice transmission a lock symbol
is displayed on the phone (also see page 23)
Page: 35
Step by Step
Operating the Telephone with the Display
36
Callback
If the other party is busy , you can place a request for
callback. Callback is a HiPath 8000 function and has to
be programmed by service personnel. You are request-
ed to confirm callback if "Busy" appears on the display.
Prerequisite: The callback function must be activated
(see . page 110).
n Lift the handset
o Enter the number and
: confirm.
Placing a callback request
The other party is busy.
: Confirm. The callback request is stored in the system.
Callback is activated
You are called by the system as soon as the party beco-
mes free. The number of the party who has become
available is indicated on the display.
: Confirm. The connection to the callback party is set up.
Canceling callback requests
If for any reason callback requests are no longer re-
quired, you can cancel them.
Prerequisite: The telephone is in idle mode.
> : Confirm.
or
Press the Cancel Callbacks key (this must be program-
med ( page 117)
All callback requests are then cancelled.
Dial? >
Callback? >
Answer call? >
14=Cancel callbacks? >
Cancel Callbacks
Page: 36
Operating the Telephone with the Display
37
Step by Step
Reachability
If you want to be reachable within the building or on the
premises, you can temporarily forward all calls to your
main telephone to a "guest telephone" specifically set
up for this purpose.
You can use all HiPath 8000 features set up for your
main telephone and available for HotDesking on the
guest telephone. In case of outbound calls your main
phone number is transferred. The local settings of the
guest telephone (e.g. key assignment) are maintained.
Registering at the guest telephone
Precondition: The guest telephone is available and in
ready mode.
Press the HostDesking key on the guest telephone
(must be set up page 213).
You are asked to enter your user ID (the user ID is usu-
ally the number of your main telephone).
o : Enter and confirm the user ID to be used for registering.
You are asked to enter your PIN.
o : Enter and confirm your PIN.
A tone signal confirms that HotDesking is activated for
your user ID. The HotDesking key lights up. The display
shows your main telephone number with the prefix
"HD" (e.g. HD561923497).
All calls for your main telephone are now fowarded to
the guest telephone.
De-registering at the guest telephone
Press the HostDesking key at the guest telephone. A
tone signal confirms that HotDesking is deactivated.
HostDesking
HostDesking
Page: 37
Step by Step
Operating the Telephone with the Display
38
De-registering from another telephone
In case you forgot to de-register using the HotDesking
key at the guest telephone, you can do so from your
main telephone or any other telephone within the sys-
tem. Proceed as follows:
Precondition: The telephone is available and in ready
mode.
n Lift the handset.
o : Enter and confirm *61+user ID (please check with your
service personnel regarding the valid code for deactiva-
ting HotDesking).
You are asked to enter your PIN.
o Enter your PIN + #.
A tone signal confirms that HotDesking is deactivated
for your user ID.
Page: 38
Operating the Telephone with the Display
39
Step by Step
Call Log
The Call Log menu contains four lists for:
• Missed calls
• Dialed calls
• Received calls
• Forwarded calls
The Call Log contains up to 20 of the last parties stored
for the relevant list. The following call details are stored:
• Phone number/name depending on available data
• The number of call attempts from each user (max.
99)
• The date and time of the last call attempt from each
user
To ensure that entries can be saved in the "Missed
Calls" and "Received Calls" lists, the Caller ID must be
displayed as a name, number or both. If this informati-
on is not available, "Caller ID unknown" is entered in the
list.
This is not the case if:
• "No display" is set for "Call display" ( page 97).
• The caller ID was not transferred.
Entries are only saved in the "Forwarded calls"
list if the administrator has enabled the save
function.
On multiline telephones only callers calling the
prime line are logged in a missed calls list.
Page: 39
Step by Step
Operating the Telephone with the Display
40
Displaying the Call Log
> : Select and confirm.
Select list
: Confirm.
or
> : Select and confirm.
or
> : Select and confirm.
or
> : Select and confirm.
The lists are sorted chronologically, with the most re-
cent entry first.
You can scroll through the lists using the < and >
keys. You can also use the letter keys to jump to the first
entry that begins with the relevant character.
Select entry
Select the entry you require from the relevant list.
> : For example, select the third entry and confirm.
Display details
You can display details for the selected party.
> : Select and confirm.
The display shows the date and time of the call. If the
same call has been entered repeatedly, the date and
time of the last call appear in the display.
02=Call Log? >
1=Missed calls? >
2=Dialled calls? >
3=Received calls? >
4=Forwarded calls? >
3=543219876? >
2=Details? >
Page: 40
Operating the Telephone with the Display
41
Step by Step
Call party
Once you have selected the required party, you can pro-
ceed as follows to make the call.
> : Select and confirm.
> : Confirm - the call is connected.
Delete party from list
You can delete the selected party from the list if you no
longer require the entry.
> : Select and confirm. The current entry has been deleted
and the numbering of subsequent entries moves up in
the list.
Delete all parties from list
You can delete the entire list for any entry. To do this, se-
lect the following option.
> : Select and confirm. All entries in the current list are de-
leted.
Select next/previous entry
If you have selected a party, you can use the following
options to scroll to the next/previous party.
> : Select and confirm.
or
> : Select and confirm.
Press the "Cancel/Rel." key or select 0=End to quit the
Call Log.
1=Dial? >
Dial? >
3=Delete? >
4=Delete ALL? >
5=Next entry? >
6=Previous entry? >
Page: 41
Step by Step
Operating the Telephone with the Display
42
"Missed calls" Key
If the "Missed Calls" list contains new entries that have
not yet been displayed, the LED for the "Missed calls"
key blinks. While you are checking the list, the LED
lights continuously. When you exit, the LED only blinks
if a new missed call entry has not yet been accessed.
Prerequisite: The key has been configured
( page 117).
Press key to display the "Missed Calls" list immediately
( page 40).
Redial Key
You can also use the redial key to display a list of the last
20 numbers dialed.
The last 20 numbers dialed are automatically stored, re-
gardless of which line was used to place the call. If the
dialed party was busy or did not answer, you can redial
the number without having to re-enter the number for
your next attempt. The number dialed last is the first
one in the list.
Prerequisite: The key has been configured
( page 117).
Press key to display the "Dialed calls" list immediately
( page 40).
Missed Calls
Repeat Dial
Page: 42
Operating the Telephone with the Display
43
Step by Step
Call Forwarding
To manage your telephone, you can have calls forward-
ed to another telephone.
Prerequisite: The call forwarding function is active
page 94.
Three types of call forwarding can be programmed us-
ing the Forward menu:
• Unconditional
• On no reply
• On busy
Due to its immediate effect, the unconditional type of
forwarding has a higher priority than the no reply and
busy types. Calls that are being actively forwarded are
displayed in the status list ( page 91). Please note
that a key which has been assigned the call forwarding
function provides a shortcut to the number to which
calls are currently being forwarded.
If the administrator has activated the function for log-
ging forwarded calls, these calls will be listed in the
"Forwarded calls" log ( page 40).
The HiPath 8000 also provides switch-based call
forwarding features. These features are de-
scribed on page 72. However:
• You should not use these phone-based
call forwarding features together with the
HiPath 8000 call forwarding features.
• Using the phone-based call forwarding fea-
tures gives you greater control over your call
forwarding.
Page: 43
Step by Step
Operating the Telephone with the Display
44
Checking Forwarding Status
The three types of call forwarding can have the follow-
ing states:
• Not programmed
• Not active
• Active
To check the current state, scroll to the Forward menu.
You will find an overview of the options here from
page 229.
> : Select and confirm. The status is displayed.
: Confirm.
or
> : Select and confirm.
or
> : Select and confirm.
The following messages may appear:
• "Not set"
– not programmed
• "Not active"
– programmed, but deactivated page 45
• "Active"
– programmed and activated page 45
Activating/Deactivating Call Forwarding
Prerequisite: A forwarding destination is programmed
( page 45).
Switch off call forwarding
> : Select and confirm. "Active" displayed.
: Confirm (or select and confirm "2=On no reply" or
"3=On busy").
> : Select and confirm. Forwarding is "Not active".
03=Forward? >
1=Unconditional? >
2=On no reply? >
3=On busy? >
03=Forward? >
1=Unconditional? >
2=Switch off? >
Page: 44
Operating the Telephone with the Display
45
Step by Step
Activate call forwarding
> : Select and confirm. "Not active" is displayed.
: Confirm (or select and confirm "2=On no reply" or
"3=On busy").
> : Select and confirm. Forwarding is "Active".
Programming Call Forwarding
If you select a forwarding function that is not pro-
grammed, the "New/change target" menu option auto-
matically appears, which permits you to specify a desti-
nation address. Currently active or not active forwards
can also have their destination addresses changed. To
do this you must change default menu option "Switch
on" or "Switch off" to "New/change target" using the ar-
row keys. These scenarios are described below. Note
the "Cancel" function key can be used at any time to re-
vert to the previous level.
Specify and activate forwarding destination
> : Select and confirm. "Not active" is displayed.
: Confirm (or select and confirm "2=On no reply" or
"3=On busy"). "Not set" is displayed.
: Confirm
: Confirm "1=Use keypad" to enter numeric values only
(or select and confirm "2=Use editor" to enter alphanu-
meric text).
o Enter the destination telephone number. Delete exist-
ing numbers by means of the < key, if necessary.
: If complete, confirm the entry. The forward is set and
active.
03=Forward? >
1=Unconditional? >
3=Switch on? >
03=Forward? >
1=Unconditional? >
1=New/change target? >
1=Use keypad? >
Complete? >
If unconditional call deflection is active in the idle
state, the fourth line of the display toggles be-
tween Menu and the programmed forwarding
destination, such as ">01928005".
Page: 45
Step by Step
Operating the Telephone with the Display
46
Changing the Forwarding Destination
> : Select and confirm.
: Confirm (or select and confirm "2=On no reply" or
"3=On busy"). "Active" is displayed for example.
: Confirm
: Confirm "1=Use keypad" to enter numeric values only
(or select and confirm "2=Use editor" to enter alphanu-
meric text).
o Change the destination number. If necessary, delete ex-
isting numbers beforehand using the < key.
: Confirm entry if correct. The new destination is set and
the current status of the forward is preserved.
03=Forward? >
1=Unconditional? >
1=New/change target? >
1=Use keypad? >
Complete? >
Page: 46
Operating the Telephone with the Display
47
Step by Step
Consulting with a Second Party
During a call, you can consult with a second party while
placing the first party on "hold".
You can transfer the call which is on hold to the second
party – even if the latter has not yet answered (see
page 33).
Introducing Consultation
Prerequisite: You are in the middle of a call.
: Confirm
: Confirm.
o Enter the number of the second party to be called.
: Confirm to dial the number.
The connection is set up and displayed.
If you have a multiline telephone, you can also
use the manual hold feature to place the call on
the active line on hold while you perform other
actions page 31.
• If you have placed a party on "consultation
hold", you cannot initiate "manual hold".
• If you are in the "manual hold" state, you can-
not initiate a "consultation hold".
Consultation? >
Please dial #? >
Dial? >
You can terminate the dialing process with the
Cancel key during input of the number and then
return to the first party.
Page: 47
Step by Step
Operating the Telephone with the Display
48
Canceling Consultation Hold
If the other party does not pick up:
: Confirm to disconnect the active connection.
You are reconnected with the first party.
If the other party picks up:
: Conduct your consultation.
Confirm in order to return to the first party.
You can alternate between the two parties page 48,
or set up a conference call page 49.
Alternating Between Two Parties
Prerequisite: You are conducting a consultation call
( page 47).
> : Select and confirm. You are reconnected with the first
party.
> : If necessary, choose "Alternate" and confirm. The sec-
ond connection is displayed.
Canceling consultation hold
> : Select and confirm.
Disconnect and return? >
Disconnect and return? >
Alternate? >
Alternate? >
Disconnect and return? >
Page: 48
Operating the Telephone with the Display
49
Step by Step
Conferencing
This feature is sometimes known as three-way calling.
Prerequisite: You are conducting a consultation call
( page 47).
Introducing the Conference
Prerequisite: You are conducting a consultation call
( page 47).
> : Select and confirm. The following appears in the dis-
play: "Creating local Conf."
"In Conference" appears on the display.
Ending the Conference
Changing back to single-line calls
> : Confirm.
You are reconnected with the first party. The second
party is placed on hold. You can now:
• alternate between the two parties;
• connect the two other parties (transfer);
• re-enter the conference call;
• terminate the active call – you are connected to the
second party.
or End both calls using the menu
> : Select and confirm. Both calls are terminated, and the
display shows "Cleared". You can start a new call.
You can’t use this function with optiPoint 410/
420 economy/economy plus
Create local Conf.? >
If you were on a secure call and you initiate a con-
sultation call, the current call is put on hold. The
new call from the consultation call can be secure
or unsecure. If call three parties then enter a con-
ference call, the initial connection remains se-
cure. As soon as the connection to one partner is
not secure, the entire conference is not secure.
(see also page 23)
Local Conf. disconnect? >
Clear both calls? >
Page: 49
Step by Step
Operating the Telephone with the Display
50
or End both calls by hanging up
Prerequisite: "Allow Join in conference" was deactiva-
ted by the service personnel.
t Replace the handset or press the loudspeaker key (in in
speakerphone mode). The display shows "Cleared".
You can start a new call.
or Connect the two other parties using the menu
Prerequisite: "Allow Join in conference" was activated
by the service personnel.
> : Select and confirm. The display shows "Transferring"
and then "Calls joined". You can start a new call.
or Connect the two other parties by hanging up
Prerequisite: "Allow Join in conference" was activated
by the service personnel.
t Replace the handset or press the loudspeaker key (in in
speakerphone mode). The display shows "Transferring"
and then "Calls joined". You can start a new call.
Join? >

Question & answers

There are no questions about the Siemens optiPoint 420 standard yet.

Ask a question about the Siemens optiPoint 420 standard

Have a question about the Siemens optiPoint 420 standard but cannot find the answer in the user manual? Perhaps the users of ManualsCat.com can help you answer your question. By filling in the form below, your question will appear below the manual of the Siemens optiPoint 420 standard. Please make sure that you describe your difficulty with the Siemens optiPoint 420 standard as precisely as you can. The more precies your question is, the higher the chances of quickly receiving an answer from another user. You will automatically be sent an e-mail to inform you when someone has reacted to your question.