Siemens optiPoint 410 economy manual

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  • Brand: Siemens
  • Product: Dect / voip phone
  • Model/name: optiPoint 410 economy
  • Filetype: PDF
  • Available languages: English, Dutch

Table of Contents

Page: 0
Communication for the open minded
Siemens Enterprise Communications
www.siemens.com/open
Information
optiPoint 410 S V7.0
optiPoint 420 S V7.0
The complete IP telephone family for SIP
Page: 1
Ranging from the optiPoint 410 entry S for
basic Voice over IP to the optiPoint 410
advance S for the most demanding tele-
phone users, the right SIP telephone is
available for every situation. Fast access to
all features via programmable function keys
that can easily be labeled individually
thanks to the innovative self-labeling key
technology of the optiPoint 420 S family.
optiPoint adapters and modules allow for
complete customization of your workplace
requirements. optiPoint SIP phones have
been optimized for the use of features of
the Siemens HiPath 8000 communication
system and integrated in SURPASS Hosted
Office Solution – optiPoint phones are the
best choice for communication solution SIP
based standard platforms in the Enterprise
and Carriers market.
optiPoint 410 S an
overview
The optiPoint 410 S telephone family brings
you flexible IP telephones with maximum
customization capability. A standard user
interface and the reliable integration in var-
ious SIP-based network solutions make for
easy, user-friendly and reliable telephony.
Features include call forwarding, call de-
flection, conferencing and call journals. In
addition to a wide variety of models in the
family, the modular expansion options of
optiPoint 410 S telephones allow for partic-
ularly attractive solutions in terms of price -
you only pay for what you actually need.
And operating costs are reduced: plug &
play functionality minimizes the time re-
quired for installation and consequently re-
duces costs. This is an investment that also
brings long-term benefits for service and
maintenance. Upgrading to new features is
easy - just download the software - your in-
vestment is secure from the outset.
optiPoint 420 S – tomor-
row’s office flexibility
today
Fast and more secure access to all features
– thanks to the user-programmable func-
tion keys on the optiPoint telephones and
the optiPoint key module. Regardless of
whether users configure them themselves
to suit their individual requirements - or
they are programmed centrally for consis-
tent user guidance – the optiPoint 420 S de-
vices from Siemens are the perfect solution.
All the tedious work of writing out the
names on paper strips, cutting them out
and inserting them has been completely
eliminated. Thanks to new, innovative tech-
nology for electronic display of key assign-
ments, feature keys are always up to date.
Of course you can also customize key as-
signment to suit your own needs, defining
exactly those functions and text labels that
you require.
Telephones
optiPoint 410 entry S
The optiPoint 410 entry S is a cost-effective
introduction to IP telephony. The telephone
is recommended wherever there are mini-
mum requirements with regard to features
and convenience (e.g. logistics facilities,
corridors, reception rooms, small hotels,
hospitals). However, these devices still
bring everything that is to be expected of an
IP telephone in terms of simple installation
and cost-effective operation, such as plug &
play support using the Deployment Service
and DHCP, as well as support of QoS mech-
anisms and an extensive codec selection.
Features
● 8 programmable function keys with LED
indicator
● 2 control keys
● Codecs: G.711/723/729/722
● Open listening
● Power over LAN to IEEE802.3af
● Wall-mountable
optiPoint 410 economy S
optiPoint 420 economy S
Equipped with a two-line display and three
dialog keys, the optiPoint 410/420 econo-
my S models enable you to control the pro-
vided features such as call forwarding, hold,
consultation hold or call waiting. The tele-
phone number and name of the caller can
also be displayed, of course, making this
model eminently suitable for business com-
munication in offices, sales outlets or ho-
tels.
Features
● 2-line alphanumeric display (24 charac-
ters each), tiltable
● 12 programmable function keys with
LED indicator
● 2 control keys, 3 dialog keys for user
prompts
● Extensive telephony- features
● Codecs: G.711/723/729/722
● Open listening
● Power over LAN to IEEE802.3af
● Wall-mountable
optiPoint 410 /420
economy plus S
These telephones offer two additional fea-
tures compared with the optiPoint 410/420
economy, making them ideal for use in of-
fices or call centers:
● 10/100 Mbps mini-switch
● 1 port for headset (121TR9-5/Polaris)
Page: 2
optiPoint 410 standard S
optiPoint 420 standard S
These telephones meet all the require-
ments of a modern office workstation and
provide the demanding user with other im-
portant functions such as a full-duplex
hands-free speakerphone and the option to
use additional function key modules.
Features
● 2-line alphanumeric display (24 charac-
ters each), backlit, tiltable
● 12 programmable function keys with
LED indicator
● 2 control keys, 3 dialog keys for user
prompts
● Extensive telephony features
● Codecs: G.711/723/729/722
● Hands-free speakerphone (full duplex)
● 2 adapter slots and interface for up to 2
add-on devices
● 10/100 Mbps mini-switch
● 1 port for headset (121TR9-5/Polaris)
● Power over LAN to IEEE802.3af
● Wall-mountable
optiPoint 410 advance S
optiPoint 420 advance S
This telephone has a four-line display is par-
ticularly suitable for use in prestigious envi-
ronments such as management offices,
conference rooms and superior hotel
rooms.
Features
● 4-line alphanumeric display (24 charac-
ters each), backlit, tiltable
● 19 and/or 18 programmable function
keys with LED indicator
● 2 control keys, 3 dialog keys for user
prompts
● Extensive telephony features
● Codecs: G.711/723/729/722
● Hands-free speakerphone (full duplex)
● 1 adapter slot and interface for up to 2
add-on devices
● 10/100 Mbps mini-switch
● 1 port for headset (121TR9-5/Polaris)
● USB master port
● Power over LAN to IEEE802.3af
● Wall-mountable
Accessories
The optiPoint family’s innovative adapter
and add-on device concept makes it possi-
ble to react to changing workplace require-
ments without replacing the endpoint. Fre-
quent conference requirements, for
example, can be met by using the optiPoint
acoustic adapter, with an external micro-
phone and loudspeaker. Additional func-
tion keys are also supported on the opti-
Point 410/420 standard S and optiPoint
410/420 advance S, up to two add-on mod-
ules can be connected.
Technical data
Supported standards and
target system
In addition to the RFC 3261, the telephones
comply with a whole range of SIP and IP
standards. For further details, please con-
tact your local sales representative.
In addition to the standard IETF-based fea-
tures, these telephones also support fea-
tures for use with the Siemens Real Time
System HiPath 8000 and the Siemens
SURPASS Hosted Office, as well as others for
the application servers BroadSoft Broad-
Works and Sylantro. For other target sys-
tems, a more detailed analysis (in terms of
implemented standards) or appropriate
tests are recommended.
Page: 3
Overview of Features
Hardware
Certification
Acoustic Features and Audio Support
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
Display No 2 lines
(2 x 24 characters)
2 lines
(2 x 24 characters)
2 lines, backlit
(2 x 24 characters)
4 lines, backlit
(4 x 24 characters)
Function keys, programmable and with adYescent LEDs (status lights)
optiPoint 410 S 8 keys 12 keys 12 keys 12 keys 19 keys
optiPoint 420 S – 12 keys with self-
labeling function
12 keys with self-
labeling function
12 keys with self-
labeling function
18 keys with self-
labeling function
Dialog keys – 3 3 3 3
Volume setting adjustment
keys (plus, minus)
Yes Yes Yes Yes Yes
Wall mountable
(without sidecar and optional
bay support)
Yes Yes Yes Yes Yes
Dimensions (height x width x length [mm])
optiPoint 410 S 64 x 160 x 220 69 x 215 x 220 69 x 215 x 220 69 x 215 x 220 72 x 215 x 220
optiPoint 420 S – 79 x 225 x 220 79 x 225 x 220 79 x 225 x 220 82 x 225 x 220
Weight [kg]
optiPoint 410 S 0.606 0.813 0.813 0.837 0.862
optiPoint 420 S – 0.866 0.873 0.899 0.916
Storage conditions DIN IEC 721-3-3/ DIN EN 60721-3-3 and ETS 300 019-2-3
Operating conditions DIN IEC 721-3-1 and -3-2/ DIN EN 60721-3-1 and -3-2 and ETS 300 019-2-1
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
CE label, Underwriters Laboratories (UL), Canadian Standards Association (CSA), Federal Communications
Commission (FCC) Part 68 (CFR 47), Federal Communications Commission (FCC) Part 15 (CFR 47) Class B,
Electromagnetic Compatibility (EMC) (EN 55022), Information technology equipment - security - general
requirements EN 60 950, EC TBA 8
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
G.711 (64 kbit/s a/μ law) Yes Yes Yes Yes Yes
G.722 (64 kbit/s),
wide band codec
Yes Yes Yes Yes Yes
G.723.1 (6.3 kbit/s) Yes Yes Yes Yes Yes
G.729 A/B (8 kbit/s) Yes Yes Yes Yes Yes
Open listening No Yes Yes Yes Yes
Full duplex hands-free
speaker phone
No No No Yes Yes
G.711, G.729AB
Silence suppression (VAD)
Yes Yes Yes Yes Yes
Ringer Off Yes Yes Yes Yes Yes
Echo canceling for local echo
(AEC) full duplex
No No No Yes Yes
Configurable Jitter Buffer Yes Yes Yes Yes Yes
Room Character Configuration No No No Yes Yes
Page: 4
Network
Power Supply
Modularity (Module/Adapter Support)
Selectable Packet Size
(10 ms / 20 ms)
Yes Yes Yes Yes Yes
MFV (in-band) Yes Yes Yes Yes Yes
MFV (RFC 2833) Yes Yes Yes Yes Yes
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
DHCP (IP address, subnet mask, DLS
address, FTP address, option 120)
Yes Yes Yes Yes Yes
DNS names for phones Yes Yes Yes Yes Yes
IEEE802.1p/q (VLAN tagging and
prioritization)
VLAN ID, manually or DHCP option 43
Yes Yes Yes Yes Yes
QoS (DIFFSERV and IEEE802.1p/q) Yes Yes Yes Yes Yes
10/100 Base T interface,
auto sensing, duplex and half-duplex
Yes Yes Yes Yes Yes
PC connection via built in switch No No Yes Yes Yes
RJ45 Jack 1 1 2 (phone/PC) 2 (phone/PC) 2 (phone/PC)
Headset port 121 TR9-5/Polaris No No Yes Yes Yes
USB master port No No No No Yes
SNMP (MIB II supported) Yes Yes Yes Yes Yes
Support of QDC Yes Yes Yes Yes Yes
Failover/Redundancy
DNS SRV Yes Yes Yes Yes Yes
Registration with backup proxy Yes Yes Yes Yes Yes
NAT Via Session Border Controller
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
External power supply unit
(EU, US or UK variants)
Yes Yes Yes Yes Yes
Power over LAN: IEEE 802.3af Yes Yes Yes Yes Yes
Power over LAN according to
Cisco (no CDP)
Yes Yes Yes Yes Yes
PoL class Class 0
(0.44 W – 12.95 W)
Class 1
(0.44 W – 3.84 W)
Class 1
(0.44 W – 3.84 W)
Class 2
(3.84 W - 6.49 W)
Class 2
(3.84 W - 6.49 W)
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
option bays
(for adapter plug-in)
No No No Yes 2 bays Yes 1 bay
Acoustic adapter No No No Yes Yes 1 slot
Recorder adapter No No No Yes Yes
Support of optiPoint key
module, max. two modules
per phone
No No No 410 S: Yes 410 S: Yes
Page: 5
Administration
Security
Support of optiPoint self-
labeling key module, max.
two modules
(note: No mixed configuration
supported)
No No No Yes Yes
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
Remote administration via
DLS (using HTTP/S)
Yes Yes Yes Yes Yes
Administration via local
interface (password-prtected)
Yes Yes Yes Yes Yes
Remote administration via
Web interface for user and
administration configuration
items (using HTTP/S,
password-protected)
Yes Yes Yes Yes Yes
Feature enable/disable via
administration (password-
protected)
Yes Yes Yes Yes Yes
Software download via FTP Yes Yes Yes Yes Yes
Plug & Play-Registration
● Assignment using the MAC
address
● Assignment using E.164
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Support of BroadSoft
Centralized Configuration
Management (using XML/
HTTPS)
Yes Yes Yes Yes Yes
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
SIP over TLS connection Yes Yes Yes Yes Yes
RTP encryption enabled
(e.g. SRTP)
Yes Yes Yes Yes Yes
TLS on Web Server I/F
(i.e. HTTP/S)
Yes Yes Yes Yes Yes
Default Phone Certificate
Provided
Yes Yes Yes Yes Yes
802.1x supplicant support,
with EAP-TLS
Yes Yes Yes Yes Yes
Operating System hardening Yes Yes Yes Yes Yes
Payload (voice) encryption
with SRTP
Yes Yes Yes Yes Yes
Support of digital certificates
(X.509 V3)
Yes Yes Yes Yes Yes
Secure protocols for
administration and
management
Note: not LDAP/s, secure FTP,
SNMP V3
Yes Yes Yes Yes Yes
Page: 6
Common Telephony Features
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
Distinctive Ringing Yes Yes Yes Yes Yes
Call Hold Yes Yes Yes Yes Yes
Consultation Yes Yes Yes Yes Yes
Alternate Yes Yes Yes Yes Yes
Call Deflection No Yes Yes Yes Yes
Call Waiting No Yes Yes Yes Yes
Call Decline/Refuse No Yes Yes Yes Yes
Call Forward (unconditional, no reply, busy) No Yes Yes Yes Yes
Call Transfer (unattended - blind transfer,
attended - join)
Yes Yes Yes Yes Yes
Call Transfer Unscreened (Transfer on Ring) Yes Yes Yes Yes Yes
Local 3-way conference No No Yes Yes Yes
Mute Yes Yes Yes Yes Yes
Music on hold (endpoint generated music) Yes Yes Yes Yes Yes
Call log 2/4 line display - last 20 calls in
categories: dialed, missed, forwarded,
received
No Yes Yes Yes Yes
Repeat Dial (20 entries) No Yes Yes Yes Yes
Abbreviate Dialing
(12 destinations)
Yes Yes Yes Yes Yes
On-Hook Dialing Yes Yes Yes Yes Yes
Name/URL Dialing No Yes Yes Yes Yes
Emergency Calling Yes Yes Yes Yes Yes
Direct Mode / IP Dialing No No No No No
Hot Line / Warm Line Yes Yes Yes Yes Yes
Message Waiting Indication
(Message Waiting displayed in idle menu)
No Yes Yes Yes Yes
Phone lock:
● Forwarding of calls when phone is locked
(phone-lock forward)
● Use of „emergency“ numbers when locked
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Auto Dialing, after 6 seconds (configurable) Yes Yes Yes Yes Yes
Repertory Dialing Yes Yes Yes Yes Yes
„On-Hook“ - to bring the phone in idle state Yes Yes Yes Yes Yes
„Off-Hook“ - to bring the phone out of setup
and enable dialing
No Yes Yes Yes Yes
Hot Keypad dialing Yes Yes Yes Yes Yes
Enabling/disabling dialing type (Name,
Number)
Yes Yes Yes Yes Yes
Initial digit timeout after going „Off-Hook“ No Yes Yes Yes Yes
Local dial plan Yes Yes Yes Yes Yes
Languages support:
Dutch, English (US), French, German, Italian,
Portuguese, Spanish
Not applicable Yes Yes Yes Yes
Page: 7
Telephony Features for HiPath 8000
Further Features for HiPath 8000
Supported Country settings :
Argentina, Austria, Australia, Belgium, Brazil,
China, Czech Republic, Denmark, Finland,
France, Germany, Hungary, India, Italy,
Luxembourg, Mexico, Netherlands, New
Zealand, Poland, Portugal, Republic South
Africa, Singapore, Spain, Switzerland,
Thailand, United Kingdom, United States
Yes Yes Yes Yes Yes
Dynamic WBM addressing Yes Yes Yes Yes Yes
Call Recording (automatic/manual)
Note: This features requires additional
recorder equipment
No Yes Yes Yes Yes
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
Multiple Line Appearances and Associ-
ated Features
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
Line Reservation Yes Yes Yes Yes Yes
Audible Ringing on Rollover Lines:
● Beep
● Alert Ringing
● No Ringing
● Standard Ringing
Note: Capability to play a Standard
Ringing tone while the user is active
on the telephone)
Yes Yes Yes Yes Yes
Outgoing Line Preferences:
● Idle
● Primary
● Last
● No Line (user must press the line to
use - not automatic)
Yes Yes Yes Yes Yes
Terminating Line Preferences:
● Ringing Line
● Ringing Prime Line Preferred
● Incoming Line
● Incoming Prime Line Preferred
● None (a line key must be pressed to
answer a call)
Yes Yes Yes Yes Yes
Indication of Unconditional Call
Forwarding)
Yes Yes Yes Yes Yes
Line Key Action Mode
Hold or Release
Yes Yes Yes Yes Yes
Hotline/Warmline Working Yes Yes Yes Yes Yes
Number of lines with Multiple Line
Appearances
6 6 10 10 10
Direct Station Selection(DSS) Yes (5 Key) Yes (5 Key) Yes (9 Key) Yes (9 Key) Yes (9 Key)
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
User Mobility Login/Logoff Funktion via
Feature Key and via optiGuide
No Yes Yes Yes Yes
Hot Desking Feature Key No Yes Yes Yes Yes
Page: 8
Telephony Features for BroadSoft
Telephony Features for Sylantro
Telephony Features for SURPASS Hosted Office
Automatic Call Back on Busy between
HiPath 8000 end points
Note: Implemented via use of feature
codes - it is not a SIP service)
No Yes Yes Yes Yes
Group Call Pickup (HP 8000) Yes Yes Yes Yes Yes
Feature key toggle
(HiPath 8000)
No Yes Yes Yes Yes
3PCC (Third-Party Call Control) Yes Yes Yes Yes Yes
Calling/called/connected party display No Yes Yes Yes Yes
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
Shared Call Appearance Yes Yes Yes Yes Yes
3PCC (Third-Party Call Control) No Yes Yes Yes Yes
Calling/called/party display No Yes Yes Yes Yes
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
Call Park / Pickup No Yes Yes Yes Yes
Group Call Pickup No Yes Yes Yes Yes
Bridged/Shared Line Appearance Yes Yes Yes Yes Yes
Central Conferencing No Yes Yes Yes Yes
Calling/called/connected party display No Yes Yes Yes Yes
410
entry
410/420
economy S
410/420
economy plus S
410/420
standard S
410/420
advance S
Group Call Pickup No Yes Yes Yes Yes
3PCC (Third-Party Call Control) Yes Yes Yes Yes Yes
Calling/called/connected party display No Yes Yes Yes Yes
Page: 9
Siemens Enterprise Communications
www.siemens.com/open
Copyright © Siemens Enterprise
Communications GmbH & Co. KG 09/2008
Hofmannstr. 51, D-80200 Munich
Reference No.: A31002-J4260-D100-7-7629
The information provided in this document contains
merely general descriptions or characteristics of per-
formance which in case of actual use do not always
apply as described or which may change as a result
of further development of the products. An obliga-
tion to provide the respective characteristics shall
only exist if expressly agreed in the terms of con-
tract. Availability and technical specifications are
subject to change without notice. The trademarks
used are owned by Siemens Enterprise Communica-
tions GmbH & Co. KG or their respective owners.
Communication for the open minded

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