Siemens OpenStage 20 T manual

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  • Brand: Siemens
  • Product: Dect / voip phone
  • Model/name: OpenStage 20 T
  • Filetype: PDF
  • Available languages: English, German

Table of Contents

Page: 0
Communication for the open minded
Siemens Enterprise Communications
www.siemens.com/open
Documentation
HiPath 500, HiPath 3000, HiPath 5000
OpenStage 20 T
User Guide
Page: 1
Important information
2
Important information
Trademarks
Never open the telephone or a key module. Should you en-
counter any problems, contact the responsible service per-
sonnel.
Use only original Siemens accessories. The use of other ac-
cessories may be hazardous and will render the warranty,
extended manufacturer’s liability and the CE marking invalid.
The device conforms to the EU directive 1999/5/EC as attes-
ted by the CE marking.
All electrical and electronic products should be disposed of
separately from the municipal waste stream via designated
collection facilities appointed by the government or the local
authorities.
Proper disposal and separate collection of your old appli-
ance will help prevent potential damage to the environment
and human health. It is a prerequisite for reuse and recycling
of used electrical and electronic equipment.
For more detailed information about disposal of your old ap-
pliance, please contact your city office, waste disposal ser-
vice, the shop where you purchased the product or your sa-
les representative.
The statements quoted above are only fully valid for equip-
ment which is installed and sold in the countries of the Eu-
ropean Union and is covered by the directive 2002/96/EC.
Countries outside the European Union may impose other re-
gulations regarding the disposal of electrical and electronic
equipment.
Page: 2
Important information
3
Location of the telephone
• The telephone should be operated in a controlled environment with an
ambient temperature between 5°C and 40°C.
• To ensure good speakerphone quality, the area in front of the micropho-
ne (front right) should be kept clear. The optimum speakerphone dis-
tance is 50 cm.
• Do not install the telephone in a room where large quantities of dust
accumulate; this can considerably reduce the service life of the tele-
phone.
• Do not expose the telephone to direct sunlight or any other source of
heat, as this is liable to damage the electronic components and the
plastic casing.
• Do not operate the telephone in damp environments such as
bathrooms.
Internet-based documentation
This and other documentation can be found on the Internet at:
http://www.enterprise-communications.siemens.com
> Products > Phones & Clients > (select product) > Downloads.
To view and print documentation in PDF format, you require
Acrobat Reader (free software):
http://www.adobe.com
Technical notes, current information about firmware updates, frequently
asked questions and lots more can be found on the web at:
http://wiki.siemens-enterprise.com/
Page: 3
4
Contents
Contents
Important information . . . . . . . . . . . . . . . . . . . . . . . . . .2
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Location of the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Internet-based documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
General information. . . . . . . . . . . . . . . . . . . . . . . . . . . .8
About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Telephone type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . . 9
Getting to know your OpenStage phone . . . . . . . . .10
The User Interface of Your OpenStage 20 T . . . . . . . . . . . . . . . . . . . . . 10
Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Function keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Mailbox key and Menu key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Audio keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3-way navigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Idle mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Caller list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Program/Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Basic functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Answering a call via the loudspeaker (speakerphone mode). . . . . . 19
Switching to speakerphone mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Switching to the handset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Open listening in the room during a call . . . . . . . . . . . . . . . . . . . . . . . . 21
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
On-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Redialing a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Ending a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Rejecting calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Page: 4
5
Contents
Turning the microphone on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Calling a second party (consultation) . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Switching to the held party (alternating) . . . . . . . . . . . . . . . . . . . . . 25
Transferring a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using variable call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using call forwarding no reply (CFNR) . . . . . . . . . . . . . . . . . . . . . . . 28
Call forwarding in the carrier network and
forwarding multiple subscriber numbers (MSN) (not for U.S.). . . . . 29
Using callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Storing a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Accepting a callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Viewing and deleting a stored callback . . . . . . . . . . . . . . . . . . . . . . 31
Enhanced phone functions . . . . . . . . . . . . . . . . . . . .32
Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Accepting a specific call for your colleague . . . . . . . . . . . . . . . . . . . 32
Using the speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Answering calls from the entrance telephone
and opening the door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
En-bloc sending/correcting numbers . . . . . . . . . . . . . . . . . . . . . . . . 36
Using the caller list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Dialing a number from the internal directory . . . . . . . . . . . . . . . . . . 38
Using the LDAP directory (not for HiPath 500) . . . . . . . . . . . . . . . . 39
Making calls using system speed-dial numbers . . . . . . . . . . . . . . . 41
Dialing with speed-dial keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Talking to your colleague with a speaker call. . . . . . . . . . . . . . . . . . 42
Talking to your colleague with discreet calling (not for HiPath 500). 43
Automatic connection setup (hotline) . . . . . . . . . . . . . . . . . . . . . . . 43
Assigning a station number (not for U.S.) . . . . . . . . . . . . . . . . . . . . 43
Associated dialing/dialing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
During a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Using call waiting (second call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Preventing and allowing call waiting (automatic camp-on) . . . . . . . 46
Turning the call waiting tone on and off. . . . . . . . . . . . . . . . . . . . . . 46
Saving a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Conducting a conference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Activating tone dialing/DTMF suffix-dialing . . . . . . . . . . . . . . . . . . . 50
Transferring a call after a speaker call announcement in a group . . 51
Send trunk flash (not for HiPath 500). . . . . . . . . . . . . . . . . . . . . . . . 52
If you cannot reach a destination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Call waiting (camp-on) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Busy override – joining a call in progress. . . . . . . . . . . . . . . . . . . . . 53
Using night answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Page: 5
6
Contents
Displaying and assigning call charges . . . . . . . . . .55
Displaying call charges (not for U.S.). . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Dialing with call charge assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Privacy/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Turning ringer cutoff on and off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Activating/deactivating "Do not disturb". . . . . . . . . . . . . . . . . . . . . . . . . 58
Caller ID suppression. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Silent Monitor (not for HiPath 500) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Monitoring a room. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Trace call: identifying anonymous callers (not for U.S.). . . . . . . . . . . . . 60
Locking the telephone to prevent unauthorized use . . . . . . . . . . . . . . . 61
Locking another telephone to prevent unauthorized use . . . . . . . . . . . 62
Saving your PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
More functions/services. . . . . . . . . . . . . . . . . . . . . . .64
Appointments function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Saving appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Using timed reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Sending a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Creating and sending a message. . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Viewing and editing incoming messages. . . . . . . . . . . . . . . . . . . . . 66
Leaving an advisory message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Deleting advisory messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Using another telephone like your own for a call . . . . . . . . . . . . . . . . . 68
Change number (Changed phone/move/relocate). . . . . . . . . . . . . . . . . 69
Resetting services and functions
(system-wide cancellation for a telephone). . . . . . . . . . . . . . . . . . . . . . 70
Activating functions for another telephone . . . . . . . . . . . . . . . . . . . . . . 71
Using system functions from outside
DISA (direct inward system access) . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Using functions in ISDN via code dialing (keypad dialing) . . . . . . . . . . . 73
Controlling connected computers/programs/telephone data service . . 74
Communicating with PC applications over a CSTA interface . . . . . . . . 75
Controlling relays (only for HiPath 3000) . . . . . . . . . . . . . . . . . . . . . . . . 76
Sensors (HiPath 33x0/35x0 only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Paging persons (not for U.S., not for HiPath 500) . . . . . . . . . . . . . . . . . 77
Using team functions. . . . . . . . . . . . . . . . . . . . . . . . . .78
Activating/deactivating a group call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Accepting a call for another member of your team. . . . . . . . . . . . . . . . 80
Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Uniform Call Distribution (UCD). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Page: 6
7
Contents
Special functions in the LAN
(not for HiPath 500) . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Leaving hunt group/group call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Setting up "follow me" call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . 84
Using night answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Ringing group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Controlling relays (only for HiPath 3000) . . . . . . . . . . . . . . . . . . . . . . . . 87
Opening a door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Individual phone configuration . . . . . . . . . . . . . . . .89
Adjusting display settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Adjusting the display to a comfortable reading angle . . . . . . . . . . . 89
Setting contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Adjusting audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Adjusting the receiving volume during a call . . . . . . . . . . . . . . . . . . 90
Adjusting the ring volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Adjusting the ring tone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Adjusting the speakerphone to the room acoustics . . . . . . . . . . . . 91
Activating/deactivating the ringer. . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Language for system functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Testing the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Phone functions, testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Differing display view in a HiPath 4000 environment
(not for HiPath 500) . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Responding to error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Contact partner in the case of problems . . . . . . . . . . . . . . . . . . . . . . . . 94
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Caring for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Overview of functions and codes
(in alphabetical order) . . . . . . . . . . . . . . . . . . . . . . .100
Page: 7
General information
8
General information
About this manual
This document contains general descriptions of the technical options,
which may not always be available in individual cases. The respective fea-
tures must therefore be individually defined in the terms of the contract.
If a particular function on your phone is not available to you, this may be
due to one of the following reasons:
• The function is not configured for you or your telephone. Please con-
tact your system support representative.
• Your communications platform does not feature this function. Please
contact your Siemens sales partner for information on how to upgrade.
This user guide is intended to help you familiarize yourself with OpenStage
and all of its functions. It contains important information on the safe and
proper operation of your OpenStage phone. These instructions should be
strictly complied with to avoid operating errors and ensure optimum use of
your multifunctional telephone in the network.
These instructions should be read and followed by every person installing,
operating or programming an OpenStage phone.
This user guide is designed to be simple and easy to understand, providing
clear step-by-step instructions for operating your OpenStage phone.
Administrative tasks are dealt with in a separate manual. The Quick Refe-
rence Guide contains quick and reliable explanations of frequently used
functions.
Service
If you experience problems or defects with the phone, please dial the ser-
vice number for your country.
For your own protection, please read the section dealing with safety
in detail. Follow the safety instructions carefully in order to avoid en-
dangering yourself or other persons and to prevent damage to the
unit.
The Siemens service department can only help you if you experi-
ence problems or defects with the phone.
Should you have any questions regarding operation, your specialist
retailer or network administrator will gladly help you.
For queries regarding connection of the telephone, please contact
your network provider.
Page: 8
General information
9
Intended use
The OpenStage phone was developed as a device for speech transmission
and should be placed on the desk or mounted on the wall. Any other use
is regarded as unauthorized.
Telephone type
OpenStage 20 T
The identification details (exact product designation and serial number) of
your telephone can be found on the nameplate on the underside of the
base unit.
Specific details concerning your communications platform can be obtained
from your service technician.
Please have this information ready when you contact our service depart-
ment regarding faults or problems with the product.
Speakerphone quality and display legibility
• To ensure good speakerphone quality, the area in front of the micropho-
ne (front right) should be kept clear. The optimum speakerphone dis-
tance is 50 cm.
• Proceed as follows to optimize display legibility:
– Turn the phone to tilt the display. This ensures you have a frontal view
of the display while eliminating light reflexes.
– Adjust the contrast as required Æ page 89.
Page: 9
Getting to know your OpenStage phone
10
Getting to know your OpenStage phone
The following sections describe the most frequently used operating ele-
ments and the displays on your OpenStage phone.
The User Interface of Your OpenStage 20 T
Properties of your OpenStage 20 T
1 You can make and receive calls as normal using the handset.
2 The display permits intuitive operation of the phone Æ page 14.
3 The function keys allow you to call up the most frequently used func-
tions during a call (e.g. Disconnect) .
4 O mailbox key and N menu key.
5 Audio keys are also available, allowing you to optimally configure the
audio features on your telephone .
6 The 3-way navigator is a convenient navigation tool .
7 The keypad is provided for input of phone numbers/codes.
Display type LCD, 24 x 2 characters
Full-duplex speakerphone function ;
Wall mounting ;
7
1
6
2
3
4 5
Page: 10
Getting to know your OpenStage phone
11
Keys
Function keys
Mailbox key and Menu key
Audio keys
Key Function when key is pressed
s End (disconnect) call Æ page 23.
, Redialing Æ page 23.
r Button for call forwarding (with red LED key)[1]
Æ page 27.
[1] If the LED key flashes on the phone, your phone was configured as a forwarding destina-
tion.
p Activate/deactivate microphone (also for speakerphone mode)
Æ page 24.
Key Function when key is pressed
O Open mailbox (with red LED key) Æ page 15.
N Open Program/Service menu (with red LED key) Æ page 17.
Key Function when key is pressed
- Reduce volume and set contrast brighter Æ page 89.
n Turn speaker on/off (with red LED key) Æ page 20.
+ Increase volume and set contrast darker Æ page 89.
Page: 11
Getting to know your OpenStage phone
12
3-way navigator
With this control, you can manage most of your phone’s functions, as well
as its displays.
Keypad
In cases where text input is possible, you can use the keypad to input text,
punctuation and special characters in addition to the digits 0 to 9 and the
hash and asterisk symbols. To do this, press the numerical keys repeated-
ly.
Example: To enter the letter "h", press the number 4 key on the keypad
twice.
Alphabetic labeling of dial keys is useful when entering vanity numbers
(letters associated with the phone number’s digits as indicated on the tele-
phone spell a name; e.g. 0700 - PATTERN = 0700 - 7288376).
Multi-function keys
Remove the protective film from the ring around the 3-way naviga-
tor before using the phone.
Operation Functions when key is pressed
Press the $ key.
In idle mode:
• Open the idle menu Æ page 14
In lists and menus:
• Scroll down
Press the % key.
In idle mode:
• Open the idle menu Æ page 14
In lists and menus:
• Scroll up
Press the i key.
Entry selected:
• Perform action
Function ) (
Long press
(key held down)
Turn ringtone on/off
Æ page 91.
Turn phone lock on/off
Æ page 61.
Text input Æ page 13 Next letter in upper case. Delete character.
Page: 12
Getting to know your OpenStage phone
13
Character overview
Text input
Enter the required characters via the keypad.
Select the functions using the keys % and $.
Confirm your entry with i.
Key 1x 2x 3x 4x 5x
1 [1]
[1] Space
1
2 a b c 2
3 d e f 3
4 g h i 4
5 j k l 5
6 m n o 6
7 p q r s 7
8 t u v 8
9 w x y z 9
0 + . - 0
) [2]
[2] Next letter in upper case
( [3]
[3] Delete character
Page: 13
Getting to know your OpenStage phone
14
Display
Your OpenStage 20 T comes with a tilt-and-swivel black-and-white LCD
display. Adjust the tilt and contrast to suit your needs Æ page 89.
Idle mode
Your phone is in idle mode when there are no calls taking place or settings
being made.
Example:
Idle menu
When in idle mode, press a key on the 3-way navigator Æ page 12 to dis-
play the idle menu. You can call up various functions here. The idle menu
includes selected functions from the Program/Service menu Æ page 17.
It may contain the following entries:
• Caller list
• Forwarding on
• Lock phone
• DND on[1]
• Advisory msg. on
• Ringer cutoff on
• Send message
• View sent message[2]
• View callbacks[3]
• Directory
• HF answerback on
• Suppress call ID
• Waiting tone off
• DISA intern
[1] Must be activated by service personnel.
[2] Only appears when there are messages that the recipient has not yet viewed
[3] Only appears if callback requests are saved
220870 f
13:15 Mo 02. Mar. 07
Time
Date
Open the idle menu
Own phone number
Page: 14
Getting to know your OpenStage phone
15
Mailbox
Depending on the type and configuration of your communications platform
(contact the relevant service personnel), messages from services, such as
HiPath Xpressions are displayed in this application in addition to messages
received.
Messages
You can send short text messages to individual internal stations or groups.
In idle mode (Æ page 14) the following signals alert you to the presence of
new messages:
• O key LED lights up
• Displays "Messages received".
Press the mailbox key O.
Example:
Voicemail
If your telephone is connected to a voicemail system (such as Entry Voice
Mail), the Mailbox key will also light up to alert you to any messages that
have arrived.
An appropriate message also appears on the display (for instance, in Entry
Voice Mail: "<x> new messages").
To play back your voicemail, follow the instructions on the display.
For a description of how to edit the entries Æ page 66.
Message sent? f
Msg. from: Coco, Chanel
Display message
Caller ID
Function menu
Page: 15
Getting to know your OpenStage phone
16
Caller list
If you are unable to accept an external or internal call, the call attempt is
stored in the caller list.
You can also store external calls that you have answered in the caller list
(contact your service personnel).
Your telephone stores up to ten calls in chronological order. Each call is as-
signed a time stamp. The most recent entry not yet answered in the list is
displayed first. Multiple calls from the same caller do not automatically
generate new entries in the caller list. Instead, only the most recent time
stamp for this caller is updated and its number incremented.
The caller list is automatically displayed Æ page 14 in the idle menu
Æ page 37.
Information is displayed regarding the caller and the time at which the call
was placed.
Example:
Callers with suppressed numbers cannot be saved in the call log.
For a description of how to edit the call logs Æ page 37.
Busy 21.Feb. 16:25 f
10168 PETER
Date
Telephone status during
a call attempt
Time
Caller ID
Function menu
Page: 16
Getting to know your OpenStage phone
17
Program/Service menu
Use the N menu key to reach the Program/Service menu for your com-
munication system.
The menu key LED remains red as long as you are in this menu.
Example:
A double arrow next to an entry indicates the availability of additional op-
tions for this entry. The menu structure comprises several levels. The first
line in this structure shows the menu currently selected while the second
line shows an option from this menu.
Accessing the menu
There are three ways to open the Program/Service menu on your commu-
nication system:
1. Press the menu key N. Use the $ or % keys to select an option
and confirm with the i key.
2. Press $ or % and select a function from the idle menu Æ page 14.
3. In idle mode, press ( or ) and the code for the function you
want.
For an overview of the maximum functions available, with corre-
sponding codes, see .
*7=Use speed dialing? f
Program/Service:
Menu title
Further entries are available
Menu option
Page: 17
Step by Step
Basic functions
18
Basic functions
Answering a call
Special default ring signaling is set for your telephone:
• When you receive an internal call, your telephone
rings once every four seconds (single-tone se-
quence).
• When you receive an external call, your telephone
rings twice in rapid succession every four seconds
(dual-tone sequence).
• When you receive a call from the entrance telepho-
ne, your telephone rings three times in rapid suc-
cession every four seconds (triple-tone sequence).
• If a call is waiting, you hear a short tone (beep) every
six seconds.
The number or the name of the caller appears on the
display.
Answering a call via the handset
The phone is ringing. The caller appears on the screen.
^ Lift the handset.
+ or - Raise or lower the volume. Keep pressing the key until
the desired volume is set.
Please read the introductory chapter "Getting to
know your OpenStage phone" Æ page 10 care-
fully before performing any of the steps descri-
bed here on your phone.
Your service personnel can adjust the ring ca-
dence for external and internal calls for you.
In other words, different ring cadences can be
set for different internal callers.
Page: 18
Basic functions
19
Step by Step
Answering a call via the loudspeaker
(speakerphone mode)
Suggestions for using speakerphone mode
• Tell the other party that you are using speakerphone
mode.
• The speakerphone works bests at a low receiving
volume.
• The ideal distance between the user and the tele-
phone set in speakerphone mode is about 50 cm
(approx. 20 inches).
The phone is ringing. The caller appears on the screen.
n Press the key shown. The LED lights up.
if nec. + or - Raise or lower the volume. Keep pressing the key until
the desired volume is set.
Ending a call
n Press the key shown. The LED goes out.
or
s Press the key shown.
Page: 19
Step by Step
Basic functions
20
Switching to speakerphone mode
Prerequisite: You are conducting a call via the handset.
n \ Hold down the key and replace the handset. Then re-
lease the key.
if nec. + or - Set the call volume. Keep pressing the key until the
desired volume is set.
U.S. mode
If the country setting is set to U.S. (ask the service per-
sonnel), you do not have to hold down the loudspeaker
key when replacing the handset to switch to speaker-
phone mode.
n Press the key shown.
] Replace the handset. Proceed with your call.
if nec. + or - Set the call volume. Keep pressing the key until the
desired volume is set.
Switching to the handset
Prerequisite: You are engaged in a call in speakerphone
mode.
^ and [ Lift the handset. Proceed with your call.
Page: 20
Basic functions
21
Step by Step
Open listening in the room during a call
You can let other people in the room join in on the call.
Let the other party know that you have turned on the
speaker.
Prerequisite: You are conducting a call via the handset.
Activating
n Press the key shown. The LED lights up.
Deactivating
n Press the key shown. The LED goes out.
Page: 21
Step by Step
Basic functions
22
Making calls
Off-hook dialing
^ Lift the handset.
j Internal calls: Enter the station number.
External calls: Enter the external code and the station
number.
The called party does not answer or is busy:
\ Replace the handset.
On-hook dialing
j Internal calls: Enter the station number.
External calls: Enter the external code and the station
number.
The other party answers with speaker:
^ Lift the handset.
or On-hook dialing: Speakerphone mode.
The called party does not answer or is busy:
n Press the key shown. The LED goes out.
Page: 22
Basic functions
23
Step by Step
Redialing a number
The last three external telephone numbers dialed are
stored automatically.
You can redial them simply by pressing a key.
Displaying and dialing saved station numbers
, Press the key once to dial the number last dialed.
Press the key twice to dial the next to the last number
dialed.
Press the key three times to dial the third-to-the-last
number dialed.
or
Keep confirming until the phone number you want ap-
pears.
Select and confirm the option shown.
Ending a call
\ Replace the handset.
or
s Press the key shown.
If this feature is configured (contact your service
personnel), account codes entered are also sa-
ved Æ page 56.
Next?
Call?
Page: 23
Step by Step
Basic functions
24
Rejecting calls
You can reject calls which you do not wish to take. The
call is then signaled at another definable telephone
(contact your service personnel).
The phone is ringing. The caller appears on the screen.
s Press the key shown.
If a call cannot be rejected, your telephone will continue
to ring. The message "Currently not possible" is display-
ed (e.g. in the case of recalls).
Turning the microphone on and off
To prevent the other party from listening in while you
consult with someone in your office, you can tempora-
rily switch off the handset microphone or the handsfree
microphone. You can also switch on the handsfree mic-
rophone to answer an announcement via the telephone
speaker (speaker call, Æ page 33).
Prerequisite: A connection is set up, the microphone is
activated.
p Press the key shown. The LED lights up.
or
p Press the lit key. The LED goes out.
Page: 24
Basic functions
25
Step by Step
Calling a second party (consultation)
You can call a second party while a call is in progress.
The first party is placed on hold.
Confirm.
j Call the second party.
Return to the first party:
Confirm,
or
select and confirm the option shown.
Switching to the held party (alternating)
Select and confirm the option shown.
Combine the calling parties into a three-party con-
ference
Select and confirm the option shown.
Allowing call partners to continue a conference af-
ter you exit
Select and confirm the option shown.
Consultation?
Return to held call?
Quit and return?
Toggle/Connect?
Conference?
Leave conference?
For more information on conferences, see
Æ page 48.
Page: 25
Step by Step
Basic functions
26
Transferring a call
If the person you are speaking to wants to talk to ano-
ther colleague of yours, you can transfer the call that
colleague.
Confirm.
j Enter the number of the party to which you want to
transfer the call.
[ Announce the call, if necessary.
\ Replace the handset.
or
Select and confirm the option shown[1]
.
Consultation?
Transfer?
[1] "Differing display view in a HiPath 4000 environment (not for
HiPath 500)“ Æ page 93
Page: 26
Basic functions
27
Step by Step
Call forwarding
Using variable call forwarding
You can immediately forward internal or external calls to
different internal or external telephones (destinations).
(External destinations require special configuration in
the system.)
r Press the key shown.
or
$ Open the idle menu Æ page 14.
Select and confirm the option shown.
Confirm,
or
select and confirm the option shown,
or
select and confirm the option shown.
j Enter the destination number.
Confirm.
Deactivating call forwarding
r Press the key shown.
or
Select and confirm the option shown.
When call forwarding is active, a special dial tone
sounds when you lift the handset.
If DID DTMF is active (contact your service per-
sonnel), you can also forward calls to this desti-
nation.
Destinations: fax = 870, DID = 871, fax DID = 872.
The call forwarding key flashes if you are a call
forwarding destination Æ page 11.
Special features must be taken into considerati-
on if your telephone operates with HiPath 5000
(system networking via PC network) Æ page 84!
Forwarding on?
1=all calls?
2=external calls only?
3=internal calls only?
Save?
Forwarding off
Page: 27
Step by Step
Basic functions
28
Using call forwarding no reply (CFNR)
Calls that are not answered after three rings (=default,
can be adjusted by service personnel) or that are recei-
ved while another call is ongoing can be automatically
forwarded to a specified telephone.
N Press the key shown.
Select and confirm the option shown.
j Enter the destination number.
• Enter the internal station number for internal desti-
nations
• Enter the external code and the external station
number for external destinations
Confirm.
Deactivating call forwarding no reply
N Press the key shown.
Select and confirm the option shown.
Confirm.
or
Select and confirm to deactivate but not delete the for-
warding destination.
*495=CFNR on?
Save?
#495=CFNR off?
Delete?
Exit
If CFNR is activated, when you hang up, "CFNR:"
appears briefly on the display.
Page: 28
Basic functions
29
Step by Step
Call forwarding in the carrier network and
forwarding multiple subscriber numbers
(MSN) (not for U.S.)
If this function has been configured (contact your ser-
vice personnel), you can forward calls to your assigned
multiple subscriber number (MSN) (DID number) direct-
ly within the carrier network.
For example, you can forward your phone line to your
home phone after business hours.
N Press the key shown.
Select and confirm the option shown.
Select and confirm the required type of call forwarding
or
select and confirm the option shown.
or
select and confirm the option shown.
j Enter your DID number.
j Enter the destination number (without the external code).
Confirm.
Deactivating call forwarding
Select and confirm the option shown.
Confirm the displayed call forwarding type.
j Enter your DID number.
Trunk FWD on?
1=immediate?
2=on no answer?
3=on busy?
Save?
Trunk FWD off?
Page: 29
Step by Step
Basic functions
30
Using callback
You can request a callback if the internal station called is
busy or if nobody answers. This also applies for external
calls via ISDN exchanges. This feature saves you from
having to make repeated attempts to reach the user.
You receive a callback
• When the other party is no longer busy,
• When the user who did not answer has conducted
another call.
Storing a callback
Prerequisite: You have reached a busy line or no one
answers.
Confirm.
Accepting a callback
Prerequisite: A callback was saved. Your telephone
rings. "Callback: ..." appears on the display.
^ Lift the handset.
or
n Press the key shown. The LED lights up.
or
Select and confirm the option shown.
You hear a ring tone.
When configured (contact your service person-
nel), all callback requests are automatically dele-
ted over night.
Callback?
Answer?
Page: 30
Basic functions
31
Step by Step
Viewing and deleting a stored callback
$ Open the idle menu Æ page 14.
Select and confirm the option shown[1]
.
Select and confirm to display additional entries.
Deleting a displayed entry
Confirm.
Ending retrieval
Select and confirm the option shown.
or
N Press the key shown. The LED goes out.
or
n Press the key shown. The LED goes out.
View callbacks?
[1] "Differing display view in a HiPath 4000 environment (not for
HiPath 500)“ Æ page 93
Next callback?
Delete?
Exit?
Page: 31
Step by Step
Enhanced phone functions
32
Enhanced phone functions
Answering calls
Accepting a specific call for your colleague
You hear another telephone ring.
N Press the key shown.
Select and confirm the option shown.
Select and confirm the option shown[1]
.
if nec.
Select and confirm, until the phone number/name of
the desired subscriber is displayed.
Confirm.
or
j If you know the number of the telephone that is ringing,
enter it directly.
More features? f
*59=Pickup - directed?
[1] "Differing display view in a HiPath 4000 environment (not for
HiPath 500)“ Æ page 93
Next?
Accept call?
Page: 32
Enhanced phone functions
33
Step by Step
Using the speakerphone
A colleague addresses you directly over the speaker
with a speaker call. You hear a tone before the an-
nouncement. The other party’s name or station number
appears on the screen.
You can conduct the call with the handset or in speaker-
phone mode.
^ Lift the handset and answer the call.
or
Press the "OK" key to confirm your selection and answer
the call.
or
p Press the key and answer the call.
Enabling and disabling handsfree answerback
$ Open the idle menu Æ page 14.
Select and confirm the option shown,
or
select and confirm the option shown.
Mute off?
If handsfree answerback is enabled (see below),
you do not need to switch on the microphone -
you can answer directly. You can answer immedi-
ately in speakerphone mode.
If handsfree answerback is disabled (default set-
ting), follow the procedure described above.
Placing a speaker call to a colleague Æ page 42.
HF answerback on?
HF answerback off?
Page: 33
Step by Step
Enhanced phone functions
34
Answering calls from the entrance telephone
and opening the door
If an entrance telephone has been programmed, you
can use your telephone to speak to someone at the ent-
rance telephone and to activate a door opener.
If you have the proper authorization (contact your ser-
vice personnel), you can activate the door opener, en-
abling visitors to open the door themselves by entering
a 5-digit code (using a DTMF transmitter or installed
keypad).
Speaking to visitors via the entrance telephone
Prerequisite: Your telephone rings.
^ Lift the handset within thirty seconds. You are connec-
ted to the entrance telephone immediately.
or
^ Lift the handset after more than thirty seconds.
j Dial the entrance telephone number.
Opening the door from your telephone during a call
from the entrance telephone
Confirm.
Opening the door from your telephone without cal-
ling the entrance telephone
N Press the key shown.
Select and confirm the option shown.
j Dial the entrance telephone number.
Opening the door with a code (at the door)
j After ringing the bell, enter the five-digit code (using the
keypad or a DTMF transmitter). Depending on how the
door opener has been programmed, a doorbell call sig-
nal may or may not be forwarded.
Open door?
*61=Open door?
Special features must be taken into considerati-
on if your telephone operates with HiPath 5000
(system networking via PC network) Æ page 88!
Page: 34
Enhanced phone functions
35
Step by Step
Activating the door opener
N Press the key shown.
Select and confirm the option shown.
j Dial the entrance telephone number.
j Enter the five-digit code. Default code = "00000".
or
Select the displayed function and press the "OK" dialog
key to change the code.
Select and confirm the option shown.
or
You can also open the door without a doorbell ring.
Deactivating the door opener
N Press the key shown.
Select and confirm the option shown.
*89=Door opener on?
3=change password?
1=enable with ring?
2=enable w/o ring?
#89=Door opener off?
Page: 35
Step by Step
Enhanced phone functions
36
Making calls
En-bloc sending/correcting numbers
If this feature is configured (contact your service per-
sonnel), a connection is not attempted immediately
when a station number is entered. This means that you
can correct the number if necessary.
The station number is only dialed at your specific re-
quest.
j Internal calls: Enter the station number.
External calls: Enter the external code and the station
number.
Dialing entered/displayed numbers
^ Lift the handset.
or
Confirm.
Correcting numbers entered
Select and confirm the option shown.
The last digit entered in each case is deleted.
j Enter the required digit(s).
Canceling en-bloc sending
Select and confirm the option shown.
or
n Press the key shown. The LED goes out.
or
s Press the key shown.
Please dial?
A station number can only be corrected as it is
being entered. Station numbers stored for num-
ber redial, for example, cannot be corrected.
Delete number?
Cancel?
Page: 36
Enhanced phone functions
37
Step by Step
Using the caller list
Detailed information, as well as a sample display entry
are provided on Æ page 16.
Retrieving the caller list
Prerequisite: Service personnel has set up a caller list
for your telephone.
$ Open the idle menu Æ page 14.
Confirm the option shown[1]
.
The latest entry is displayed, see the example
on Æ page 16.
To view other calls, confirm each subsequent display.
Ending retrieval
Select and confirm the option shown.
or
N Press the key shown. The LED goes out.
or
n Press the key shown. The LED goes out.
Displaying the call time
Prerequisite: You have retrieved the caller list and the
selected call is displayed Æ page 16.
Select and confirm the option shown.
Dialing a station number from the caller list
Prerequisite: You have retrieved the caller list and the
selected call is displayed.
Select and confirm the option shown.
Removing an entry from the caller list
Prerequisite: You have retrieved the caller list and the
selected call is displayed.
Confirm.
Caller list?
[1] "Differing display view in a HiPath 4000 environment (not for
HiPath 500)“ Æ page 93
Next?
Previous menu?
Time/date sent?
Call?
The caller is automatically deleted from the caller
list when a connection is finally set up.
Delete?
Page: 37
Step by Step
Enhanced phone functions
38
Dialing a number from the internal directory
The internal directory contains all station numbers and
system speed-dial numbers assigned to a name. Con-
tact your service personnel to find out if one was confi-
gured for your system.
Prerequisite: Names have been assigned to the station
numbers stored in the system.
^ Lift the handset.
or
n Press the key shown. The LED lights up.
Confirm.
if nec. If several directories have been configured (not for
HiPath 500):
Confirm.
The first entry is displayed on the screen.
+ or - Scroll to next or previous entry.
or
select and confirm the option shown,
or
select and confirm the option shown.
or
j Enter the name you want to find, or just the first few let-
ters, using the alphanumeric keypadÆ page 12.
if nec.
Select and confirm each letter to be deleted. The last
letter entered is deleted. If all letters are deleted, the
first entry in the directory will be displayed again.
if nec.
Select and confirm the option shown. All entered letters
are deleted, and the first entry in the internal directory
is displayed again.
The entry you wish to dial appears on the screen
Select and confirm the option shown.
Directory?
1=internal?
Scroll Next?
Scroll Previous?
Delete Character?
Delete Line?
Call?
Page: 38
Enhanced phone functions
39
Step by Step
Using the LDAP directory (not for HiPath 500)
If configured (ask your service personnel), you can
search for directory data in the LDAP database and dial
the number of any subscriber you find there.
Prerequisite: The LDAP search feature has been confi-
gured in the system.
^ Lift the handset.
or
n Press the key shown. The LED lights up.
Confirm.
if nec. If several directories have been configured:
Select and confirm the option shown.
j Enter the name you wish to search for using the keypad
(max. 16 characters) Æ page 12.
You can enter an incomplete name, e.g. "mei" for "Mei-
er".
if nec. If configured (ask your service personnel), you can also
search for surname and first name. To separate surna-
me and first name by a space, enter "0". You can enter
incomplete names, e.g. "mei p" for "Meier Peter".
if nec.
Select and confirm each letter to be deleted. The last
letter entered is deleted.
Confirm.
The name is searched for. This may take a few seconds.
Directory
2=LDAP?
Delete Character?
In large databases, the results of the search may
be incomplete if too few characters are entered
Æ page 40.
Search?
Page: 39
Step by Step
Enhanced phone functions
40
The result is displayed
If only one name is found, it is displayed.
Confirm.
If several names are found (max. 50), the first name is
displayed.
+ or - Scroll to next or previous entry,
or
confirm,
or
select and confirm the option shown.
Select and confirm the option shown.
If no name is found
If your search does not yield any name corresponding to
your query, you can extend the range of the search,
e.g. by deleting characters.
Select and confirm the option shown.
For further procedure, see above.
If too many names are found
If more than the maximum of 50 names are found cor-
responding to your query, only an incomplete list of re-
sults can be displayed.
You can view these results, select any of the names, or
change the search string (e.g. narrow the search by en-
tering more characters).
Confirm, to view the incomplete list.
For further procedure, see above.
or Narrow the search down.
Select and confirm, in order to change the search string.
For further procedure, see above.
Call?
Scroll Next?
Scroll Previous?
Call?
Modify search?
In this case it is advisable to narrow down the
search so that all corresponding names can be
displayed.
Show matches?
Modify search?
Page: 40
Enhanced phone functions
41
Step by Step
Making calls using system speed-dial numbers
Prerequisite: You know the system speed-dial num-
bers (consult your service personnel).
N Press the key shown.
Select and confirm the option shown[1]
.
j Enter a three-digit speed-dial number.
if nec. Suffix-dialing
j If necessary, you can suffix-dial additional digits
(for example, the user’s extension) at the end of the sa-
ved station number.
If this feature is configured, a suffix is automatically di-
aled (for example, "0" for the exchange) if no entries are
made within 4 or 5 seconds.
Dialing with speed-dial keys
Prerequisite: You have configured speed-dial keys
Æ page 41.
N Press the key shown.
Select and confirm the option shown[1]
.
) Press the key shown.
j Press the required speed-dial key.
Configure a speed-dial key
You can program the keys 0 to 9 with
ten frequently used phone numbers.
N Press the key shown.
Select and confirm the option shown[1].
Confirm.
) Press the key shown.
j Press the required speed-dial key. If the key is already in
use, the programmed phone number appears on the
screen.
*7=Use speed dialing?
[1] "Differing display view in a HiPath 4000 environment (not for
HiPath 500)“ Æ page 93
*7=Use speed dialing?
*92=Change Speed Dial?
Change?
Page: 41
Step by Step
Enhanced phone functions
42
Confirm.
j First enter the external code and then the external sta-
tion number.
Confirm.
or If you make a mistake:
Select and confirm the option shown. This deletes all
entered digits.
Confirm.
or
Select and confirm the option shown,
or
select and confirm the option shown,
or
select and confirm the option shown.
Talking to your colleague with a speaker call
You can make a loudspeaker announcement through a
loudspeaker if connected (ask your service personnel),
or to an internal user with a system telephone without
any action on their part.
$ Open the idle menu Æ page 14.
Select and confirm the option shown.
j Enter the station number.
Change
Save
Previous?
Next?
Change?
Delete?
Exit?
*80=Speaker call?
Responding to a speaker call Æ page 33.
Page: 42
Enhanced phone functions
43
Step by Step
Talking to your colleague with discreet
calling (not for HiPath 500)
If this function has been configured (ask your service
personnel), you can join an ongoing call conducted by
an internal user at a system telephone with display.
You can listen in unnoticed and speak to the internal
user without being overheard by the other party
(discreet calling).
^ Lift the handset.
)945 Enter the code.
j Enter your internal station number.
Automatic connection setup (hotline)
If this function is configured (contact your service per-
sonnel), the system automatically sets up a connection
to a preset internal or external destination.
^ Lift the handset.
Depending on the setting, the connection is either set
up immediately or only after a preset period of time
(hotline after a timeout).
Assigning a station number (not for U.S.)
If this function has been configured (contact your ser-
vice personnel), you can selectively assign a specific
number (DID number) to your telephone before making
an external call. The assigned number then appears on
the called party’s display.
N Press the key shown.
Select and confirm the option shown.
j Enter the DID number you wish to use.
j Dial the external number.
Your service personnel can protect your telepho-
ne against discreet calling.
*41=Temporary MSN?
Page: 43
Step by Step
Enhanced phone functions
44
Associated dialing/dialing aid
If this function has been configured (contact your ser-
vice personnel), you can use a dialing aid to dial num-
bers and set up calls for your telephone.
The operating procedure depends on whether the dia-
ling aid is connected to the S0 bus or the a/b (T/R) port.
You can also use your system telephone as a dialing aid
for other telephones.
Dialing aid on the S0 bus
On the PC, select a destination and start dialing.
^ The speaker on your telephone is switched on. Lift the
handset when the other party answers.
Dialing aid at the a/b (T/R) port
On the PC, select a destination and start dialing.
"Lift the handset" appears on the PC screen.
^ Lift the handset.
Dialing aid from your telephone for another tele-
phone:
N Press the key shown.
Select and confirm the option shown.
j Enter the internal station number ("Dial for:").
j Enter the number you wish to dial.
*67=Associated dial?
Page: 44
Enhanced phone functions
45
Step by Step
During a call
Using call waiting (second call)
Callers can still reach you while you are engaged in ano-
ther call. A signal alerts you to the waiting call.
You can ignore or accept the second call.
When you accept the waiting call, you can either end
the first call or place it on hold and resume the call later
on.
You can block the second call or the signal tone
(Æ page 46).
Prerequisite: You are engaged in a phone call and hear
a tone (every six seconds).
Ending the first call and answering the waiting call:
\ Replace the handset. Your telephone rings.
^ Answer the second call. Lift the handset.
Placing the first call on hold and answering the se-
cond call:
Select and confirm the option shown.
You are immediately connected to the second caller.
The first party is placed on hold.
Ending the second call and resuming the first one
Confirm.
or
\ Replace the handset. "Recall" appears on the display.
^ Lift the handset.
Call waiting?
Quit and return?
Page: 45
Step by Step
Enhanced phone functions
46
Preventing and allowing call waiting
(automatic camp-on)
If this function has been configured (ask your service
personnel), you can prevent or allow a second call
Æ page 45 from being signaled by automatic camp-on
during an ongoing call.
N Press the key shown.
Select and confirm the option shown[1]
,
or
select and confirm the option shown.
Turning the call waiting tone on and off
You can suppress the call waiting tone (every six se-
conds) for external calls. A one-time special dial tone
then alerts you to the waiting call.
Activating
$ Open the idle menu Æ page 14.
Select and confirm the option shown.
Deactivating
$ Open the idle menu Æ page 14.
Select and confirm the option shown.
Saving a number
You can save your call partner’s station number for sub-
sequent redialing from the caller list Æ page 37.
Prerequisite: You are conducting a call.
Select and confirm the option shown.
#490=Call wait.trm.off?
[1] "Differing display view in a HiPath 4000 environment (not for
HiPath 500)“ Æ page 93
*490=Call wait.term.on?
Waiting tone off?
Waiting tone on?
Save number?
Page: 46
Enhanced phone functions
47
Step by Step
Parking a call
You can park up to ten calls, either internal, external, or
both. Parked calls can be displayed on and picked up
from another telephone. This feature is useful if you
want to continue a call at another phone.
Prerequisite: You are conducting a call.
N Press the key shown.
Select and confirm the option shown.
0 ... 9 Enter the number of the park slot (0 - 9) and make a note
of it. If the park slot number you entered is not display-
ed, it is already in use; enter another one.
Retrieving a parked call
Prerequisite: One or more calls have been parked. The
phone is idle.
N Press the key shown.
Select and confirm the option shown[1]
.
0 ... 9 Enter the park slot number you noted earlier.
If the park slot number you enter is not in use, you can-
not retrieve the call.
*56=Park a call?
Retrieve call?
[1] "Differing display view in a HiPath 4000 environment (not for
HiPath 500)“ Æ page 93
If a parked call is not picked up, after a specific pe-
riod of time the call is returned to the telephone
from where it was parked (recall).
Page: 47
Step by Step
Enhanced phone functions
48
Conducting a conference
In a conference call, you can talk to as many as four
other parties at the same time. These may be internal
or external users.
j Call the first party.
Select and confirm the option shown.
j Call the second party. Announce the conference.
Select and confirm the option shown.
A tone sounds every 30 seconds to indicate that a con-
ference is in progress.
If the second party does not answer
Confirm.
Adding up to five parties to a conference
Confirm.
j Call the new party. Announce the conference.
Select and confirm the option shown.
Viewing the conference parties
Select and confirm the option shown. The first party is
displayed.
To display other parties, confirm each subsequent dis-
play.
To exit the list: Select and confirm the option shown.
Removing parties from the conference
Select and confirm the option shown. The first party is
displayed.
Confirm as often as required until the desired party ap-
pears.
Select and confirm the option shown.
You can only add parties to or remove them from
a conference if you initiated the conference.
Start conference?
Conference?
Return to held call?
Add party?
Conference?
View conf parties?
Next?
Exit list?
View conf parties?
Next?
Remove party?
Page: 48
Enhanced phone functions
49
Step by Step
Leaving a conference
Select and confirm the option shown.
or
\ Replace the handset, if this feature is configured (con-
tact your service personnel).
Ending a conference
Select and confirm the option shown.
or
\ Replace the handset, if this feature is configured (con-
tact your service personnel).
Removing the ISDN central office party from the
conference
Select and confirm the option shown.
Leave conference?
End conference?
Drop last conf. party?
Page: 49
Step by Step
Enhanced phone functions
50
Activating tone dialing/DTMF suffix-dialing
You can transmit dual-tone multifrequency (DTMF) sig-
nals to control devices such as an answering machine
or automatic information system.
N Press the key shown.
Select and confirm the option shown.
j You can use the keys 0 through 9, ) and
( to transmit DTMF signals.
*53=DTMF dialing?
Ending the call also deactivates DTMF suffix dia-
ling.
Your system may be configured so that you can
start DTMF suffix-dialing immediately after set-
ting up a connection.

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