These are the most frequently asked questions about the Samsung Galaxy J5. Do you know the answer?
How to receive a phone call?Answer question
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www.samsung.com User Manual English. 06/2015. Rev.1.0 SM-J500F SM-J500F/DD SM-J500G/DS SM-J500H/DD SM-J500F/DS SM-J500FN SM-J500H/DS SM-J500Y
2 Table of Contents Basics 4 Read me first 5 Package contents 6 Device layout 8 Battery 13 SIM or USIM card 17 Memory card 18 Turning the device on and off 19 Touchscreen 22 Home screen 27 Lock screen 28 Notification panel 30 Entering text 32 Screen capture 32 Opening apps 32 Device and data management Applications 36 Installing or uninstalling apps 37 Phone 41 Contacts 42 Messages 44 Internet 45 Email 46 Camera 52 Gallery 54 Smart Manager 56 S Planner 58 Video 59 Voice Recorder 60 My Files 60 Memo 61 Clock 62 Calculator 63 Radio 64 Google apps Settings 66 Introduction 66 Wi-Fi 68 Bluetooth 69 Flight mode 70 Mobile hotspot and tethering 71 Data usage 71 SIM card manager (dual SIM models) 72 Mobile networks 72 NFC and payment (NFC-enabled models) 75 More connection settings 76 Sounds and notifications 76 Display
Table of Contents 3 77 Applications 77 Wallpaper 77 Themes 77 Lock screen and security 78 Privacy 78 Easy mode 79 Accessibility 80 Accounts 81 Backup and reset 81 Language and input 82 Battery 82 Storage 82 Accessories 83 Date and time 83 User manual 83 About device Appendix 84 Troubleshooting
4 Basics Read me first Please read this manual before using the device to ensure safe and proper use. • Descriptions are based on the device’s default settings. • Some content may differ from your device depending on the region, service provider, model specifications, or device’s software. • Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung. • Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly. • Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media. • You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use theWi-Fi feature. • Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers. • Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss.These actions are violations of your Samsung licence agreement and will void your warranty.
Basics 5 Instructional icons Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to your device or other equipment Notice: notes, usage tips, or additional information Package contents Check the product box for the following items: • Device • Battery • Quick start guide • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be compatible with other devices. • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty. • Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.
Basics 6 Device layout Headset jack Back key Front camera Proximity/Light sensor Speaker Power key Multipurpose jack Touchscreen Recents key Microphone Home key Flash Main antenna Loud speaker Volume key NFC antenna (NFC-enabled models) Rear camera Back cover GPS antenna Flash
Basics 7 • Do not cover the antenna area with your hands or other objects.This may cause connectivity problems or drain the battery. • Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction. • Do not allow water to contact the touchscreen.The touchscreen may malfunction in humid conditions or when exposed to water. Keys Key Function Power • Press and hold to turn the device on or off. • Press to turn on or lock the screen. Recents • Tap to open the list of recent apps. Home • Press to turn on the screen while the screen is locked. • Press to return to the Home screen. • Press and hold to launch Google. Back • Tap to return to the previous screen. Volume • Press to adjust the device volume.
Basics 8 Battery Installing the battery 1 Remove the back cover. Be careful not to damage your fingernails when you remove the back cover. Do not bend or twist the back cover excessively. Doing so may damage the cover. 2 Insert the battery with the battery’s gold-coloured contacts properly aligned with the device’s contacts. 2 1
Basics 9 3 Replace the back cover. Removing the battery 1 Remove the back cover. 2 Pull out the battery.
Basics 10 Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. 1 Connect the USB cable to the USB power adaptor, and then plug the end of the USB cable into the multipurpose jack. Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty. 2 Plug the USB power adaptor into an electric socket.
Basics 11 3 After fully charging, disconnect the device from the charger. First unplug the charger from the device, and then unplug it from the electric socket. To save energy, unplug the charger when not in use.The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power.The charger should remain close to the electric socket and easily accessible while charging. Viewing the remaining charging time While charging, open the Home screen and tap Apps → Settings → Battery. The actual charging time may vary depending on the status of your device and the charging conditions.The remaining charging time may not be displayed when you charge the device in very cold or very hot conditions. Reducing the battery consumption Your device provides various options that help you conserve battery power. • Optimise the device using the Smart manager. • When you are not using the device, switch to sleep mode by pressing the Power key. • Activate power saving mode. • Close unnecessary apps. • Deactivate the Bluetooth feature when not in use. • Deactivate theWi-Fi feature when not in use. • Deactivate auto-syncing of apps. • Decrease the backlight time. • Decrease the screen brightness.
Basics 12 Battery charging tips and precautions • When the battery power is low, the battery icon appears empty. • If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device. • If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly.To avoid disconnecting from the network or losing power during a data transfer, always use these apps after fully charging the battery. • Using a power source other than the USB power adaptor, such as a computer, may result in a slower charging speed due to a lower electric current. • The device can be used while it is charging, but it may take longer to fully charge the battery. • If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device. • While charging, the device and the charger may heat up.This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging. • If the device is not charging properly, take the device and the charger to a Samsung Service Centre. Power saving mode Save the battery power by limiting the device’s functions. On the Home screen, tap Apps → Settings → Battery → Power saving mode, and then tap the switch to activate it. To automatically activate power saving mode when the remaining battery power reaches the preset level, tap Start power saving and select an option.
Basics 13 Ultra power saving mode Use this mode to extend the device’s battery power. In ultra power saving mode, the device performs the following: • Restricts the available apps to essential and selected apps only. • Deactivates the mobile data connection when the screen turns off. • Deactivates theWi-Fi and Bluetooth features. On the Home screen, tap Apps → Settings → Battery → Ultra power saving mode, and then tap the switch to activate it. To deactivate ultra power saving mode, tap MORE → Disable ultra power saving mode. The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions. SIM or USIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider. • Only microSIM cards work with the device. • Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider. 1 Remove the back cover and battery.
Basics 14 2 ► Single SIM models: Insert the SIM or USIM card with the gold-coloured contacts facing downwards. ► Dual SIM models: Insert the SIM or USIM card with the gold-coloured contacts facing downwards. Insert the primary SIM or USIM card into SIM card slot 1 ( 1 ) and the secondary SIM or USIM card into SIM card slot 2 ( 2 ). 1 2 • Do not insert a memory card into the SIM card slot. If a memory card happens to be lodged in the SIM card slot, take the device to a Samsung Service Centre to remove the memory card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards. 3 Replace the battery and back cover.
Basics 15 Removing the SIM or USIM card 1 Remove the back cover and battery. 2 Pull out the SIM or USIM card. ► Single SIM models: ► Dual SIM models:
Basics 16 Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards On the Home screen, tap Apps → Settings → SIM card manager. Select a SIM or USIM card and tap the switch to activate it. Changing the display name and icon of SIM or USIM cards On the Home screen, tap Apps → Settings → SIM card manager. Select a SIM or USIM card, tap Name or Icon. Set a display name and icon for each card. Switching between cards When two SIM or USIM cards are activated, card selection icons appear on the dashboard of the notification panel. Open the notification panel and then select a card.
Basics 17 Memory card Installing a memory card Your device accepts memory cards with maximum capacities of 128 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it. • Use caution to insert the memory card right-side up. • The device supports the FAT and the exFAT file systems for memory cards.When inserting a card formatted in a different file system, the device asks to reformat the memory card. • Frequent writing and erasing of data shortens the lifespan of memory cards. • When inserting a memory card into the device, the memory card’s file directory appears in the My Files → SD card folder. 1 Remove the back cover and battery. 2 Insert a memory card with the gold-coloured contacts facing downwards. 3 Replace the battery and back cover.
Basics 18 Removing the memory card Before removing the memory card, first unmount it for safe removal. On the Home screen, tap Apps → Settings → Storage → Unmount SD card. 1 Remove the back cover and battery. 2 Pull out the memory card. 3 Replace the battery and back cover. Do not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data. Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. On the Home screen, tap Apps → Settings → Storage → Format SD card → FORMAT SD CARD → ERASE EVERYTHING. Before formatting the memory card, remember to make backup copies of all important data stored in the memory card.The manufacturer’s warranty does not cover loss of data resulting from user actions. Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device. To turn off the device, press and hold the Power key, and then tap Power off. • If your device is frozen and unresponsive, press and hold the Power key and the Volume key down simultaneously for more than 7 seconds to restart it. • Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.
Basics 19 Touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips. • The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area. • Leaving the touchscreen idle for extended periods may result in afterimages (screen burn-in) or ghosting.Turn off the touchscreen when you do not use the device. • It is recommended to use fingers when you use the touchscreen. Tapping To open an app, to select a menu item, to press an on-screen button, or to enter a character using the keyboard on the screen, tap it with your finger. Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options.
Basics 20 Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return.
Basics 21 Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.
Basics 22 Home screen Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. To view other panels, swipe to the left or right, or tap one of the screen indicators at the bottom of the screen. A widget An app Screen indicators Favourite apps Apps screen icon A folder
Basics 23 Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Customise the Home screen by adding, deleting, or rearranging Home screen panels.You can also set the Home screen wallpaper, add widgets to the Home screen, and more. • Wallpapers: Change the wallpaper settings for the Home screen and the locked screen. • Widgets: Add widgets to the Home screen.Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. • Themes: Change the device’s theme.Visual elements of interface, such as colours, icons, and wallpapers, will change depending on the selected theme. Adding items Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen. To add widgets, tap and hold an empty area on the Home screen, tap Widgets, tap and hold a widget, and then drag it to the Home screen. Moving and removing an item Tap and hold an item on the Home screen, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. You can also move frequently used apps to the shortcuts area at the bottom of the Home screen. To remove an item, tap and hold the item.Then, drag it to Remove at the top of the screen.
Basics 24 Creating folders 1 On the Home screen, tap and hold an app, and then drag it over another app. 2 Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created. 3 Enter a folder name. To change the folder colour, tap . To add more apps to the folder, tap and hold another app, and then drag it to the folder. Managing panels On the Home screen, tap and hold an empty area to add, move, or remove a panel. To add a panel, swipe to the left, and then tap . To move a panel, tap and hold a panel preview, and then drag it to a new location. To remove a panel, tap and hold a panel preview, and then drag it to Remove at the top of the screen. To set a panel as the main Home screen, tap .
Basics 25 Apps screen The Apps screen displays icons for all apps, including newly installed apps. On the Home screen, tap Apps to open the Apps screen.To view other panels, swipe to the left or right, or select a screen indicator at the bottom of the screen. Moving items This feature may not be available depending on the region or service provider. On the Apps screen, tap EDIT.Tap and hold an item and drag it to a new location. To move the item to another panel, drag it to the side of the screen. Creating folders This feature may not be available depending on the region or service provider. 1 On the Apps screen, tap EDIT. 2 Tap and hold an app, and then drag it over another app. 3 Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created.
Basics 26 4 Enter a folder name. To change the folder colour, tap . To add more apps to the folder, tap and hold another app, and then drag it to the folder. Indicator icons Indicator icons appear on the status bar at the top of the screen.The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps.To display the status bar, drag down from the top of the screen. Icon Meaning No signal / Signal strength / Currently accessing SIM or USIM card (dual SIM models) Roaming (outside of normal service area) GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA+ network connected / LTE network connected (LTE-enabled models) Wi-Fi connected Bluetooth feature activated GPS activated Call in progress Missed call New text or multimedia message Alarm activated Mute mode activated Vibration mode activated
Basics 27 Icon Meaning Flight mode activated Error occurred or caution required Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, press the Power key or the Home key and swipe in any direction. You can change the way that you lock the screen to prevent others from accessing your personal information. On the Apps screen, tap Settings → Lock screen and security → Screen lock type, and then select a screen lock method.The device requires an unlock code whenever unlocking it. If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. Pattern Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it. Set a backup PIN to unlock the screen when you forget the pattern.
Basics 28 PIN A PIN consists of numbers only. Enter at least four numbers, and then enter the password again to verify it. Password A password consists of characters and numbers. Enter at least four characters including numbers and symbols, and then enter the password again to verify it. Notification panel Using the notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar.To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards.To close the notification panel, swipe upwards on the screen.
Basics 29 You can use the following functions on the notification panel. ► Single SIM models: Launch Settings. Tap a notification and perform various actions. Clear all notifications. Maximise brightness for better visibility in bright conditions. Rearrange quick setting buttons. Quick setting buttons Adjust the brightness. ► Dual SIM models: Launch Settings. Tap a notification and perform various actions. Clear all notifications. Maximise brightness for better visibility in bright conditions. Rearrange quick setting buttons. Quick setting buttons Adjust the brightness. Select a SIM or USIM card. Using quick setting buttons Tap quick setting buttons to activate some features. Swipe to the left or right on the buttons area to view more buttons.To view more detailed settings, tap and hold a button. To rearrange buttons, tap EDIT, tap and hold a button, and then drag it to another location.
Basics 30 Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create memos, and more. Text entry is not supported in some languages.To enter text, you must change the input language to one of the supported languages. Break to the next line. Delete a preceding character. Enter punctuation marks. Enter uppercase. For all caps, tap it twice. Enter a space. Change the keyboard settings. Changing the input language Tap → Select input languages, and then select the languages to use.When you select two or more languages, you can switch between the input languages by swiping to the left or right on the space key. Changing the keyboard layout Tap , select a language under Input languages, and then select a keyboard layout to use. On 3x4 keyboard, a key has three or four characters.To enter a character, tap the corresponding key repeatedly until the desired character appears.
Basics 31 Additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of the icon depending on the last function that was used. • : Enter text by voice. Open the keyboard. Start or pause entering text by voice. • : Enter emoticons. • : Change the keyboard settings. Copying and pasting 1 Tap and hold over text. 2 Drag or to select the desired text, or tap Select all to select all text. 3 Tap Copy or Cut. The selected text is copied to the clipboard. 4 Tap and hold where the text is to be inserted and tap Paste.
Basics 32 Screen capture Capture a screenshot while using the device. Press and hold the Home key and the Power key simultaneously.You can view captured images in Gallery. It is not possible to capture a screenshot while using some apps and features. Opening apps On the Home screen or the Apps screen, select an app icon to open it. To open an app from the list of recently used apps, tap and select a recent app window. Closing an app Tap and drag a recent app window to the left or right to close it.To close all running apps, tap CLOSE ALL. Device and data management Transferring data from your previous device You can transfer data from a previous device to your new device via Samsung Smart Switch. The following versions of Samsung Smart Switch are available. • Mobile version:Transfer data between mobile devices.You can download the app from Galaxy Apps or Play Store. • Computer version:Transfer data between your device and a computer.You can download the app from www.samsung.com/smartswitch. • Samsung Smart Switch is not supported on some devices or computers. • Limitations apply.Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer.
Basics 33 Transferring data from a mobile device Transfer data from your previous device to your new device. Download and install Smart Switch from Galaxy Apps or Play Store. Launch Smart Switch and follow the on-screen instructions to transfer data from your previous device. Transferring data from a computer Back up data from your previous device to a computer and import the data to your new device. 1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch. 2 On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer.Then, skip to the fifth step. 3 Connect your previous device to the computer using the USB cable. 4 On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your previous device from the computer. 5 Connect your new device to the computer using the USB cable. 6 On the computer, follow the on-screen instructions to transfer data to your new device.
Basics 34 Using the device as a removable disk for data transfer Move audio, video, image, or other types of files from the device to the computer, or vice versa. Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage. The devices may not connect properly if they are connected via a USB hub. Directly connect the device to the computer’s USB port. 1 Connect the device to the computer using the USB cable. 2 Open the notification panel, and then tap Connected as a media device → Media device (MTP). Tap Camera (PTP) if your computer does not support MediaTransfer Protocol (MTP) or not have any appropriate driver installed. 3 Transfer files between your device and the computer. Updating the device The device can be updated to the latest software. Updating over the air The device can be directly updated to the latest software by the firmware over-the-air (FOTA) service. On the Apps screen, tap Settings → About device → Software update → Update now. To automatically check for available updates, tap the Auto update switch to activate it.To download updates only when aWi-Fi connection is activated, tap the Wi-Fi only switch to activate it.
Basics 35 Updating with Smart Switch Connect the device to a computer and update the device to the latest software. 1 On the computer, visit www.samsung.com/smartswitch to download and install Smart Switch. 2 On the computer, launch Smart Switch. 3 Connect the device to the computer using a USB cable. 4 If a software update is available, follow the on-screen instructions to update the device. • Do not turn off the computer or disconnect the USB cable while the device is updating. • While updating the device, do not connect other media devices to the computer. Doing so may interfere with the update process. Before updating, disconnect all other media devices from the computer. Backing up and restoring data Keep your personal information, app data, and settings safe on your device.You can back up your sensitive information to a backup account and access it later.You must sign in to your Google account to back up or restore data. Refer to Accounts for more information. On the Apps screen, tap Settings → Backup and reset, and then tap the Back up my data switch to activate it.Tap Backup account and select an account as the backup account. To restore data using a Google account, tap the Automatic restore switch to activate it.When you reinstall apps, backed up settings and data will be restored. Performing a data reset Delete all settings and data on the device. Before performing a factory data reset, ensure you back up all important data stored on the device. Refer to Backing up and restoring data for more information. On the Apps screen, tap Settings → Backup and reset → Factory data reset → RESET DEVICE → ERASE EVERYTHING.The device automatically restarts.
36 Applications Installing or uninstalling apps Galaxy Apps Purchase and download apps.You can download apps that are specialised for Samsung Galaxy devices. Tap Galaxy Apps on the Apps screen. This app may not be available depending on the region or service provider. Installing apps Browse apps by category or tap SEARCH to search for a keyword. Select an app to view information about it.To download free apps, tap INSTALL.To purchase and download apps where charges apply, tap the price and follow the on-screen instructions. To change the auto update settings, tap → Settings → Auto update apps, and then select an option. Play Store Purchase and download apps. Tap Play Store on the Apps screen. Installing apps Browse apps by category or tap the search field to search for a keyword. Select an app to view information about it.To download free apps, tap INSTALL.To purchase and download apps where charges apply, tap the price and follow the on-screen instructions. To change the auto update settings, tap → Settings → Auto-update apps, and then select an option.
Applications 37 Managing apps Uninstalling or disabling apps On the Apps screen, tap EDIT.The icon appears on the apps that you can disable or uninstall. Select an app and tap DISABLE or OK. Alternatively, on the Apps screen, tap Settings → Applications → Application manager, select an app, and then tap DISABLE or UNINSTALL. • DISABLE: Disable selected default apps that cannot be uninstalled from the device. • UNINSTALL: Uninstall downloaded apps. Enabling apps On the Apps screen, tap Settings → Applications → Application manager, scroll to DISABLED, select an app, and then tap ENABLE. Phone Introduction Make or answer voice and video calls. Making calls 1 Tap Phone on the Apps screen. 2 Enter a phone number. If the keypad does not appear on the screen, tap to open the keypad.
Applications 38 3 ► Single SIM models:Tap to make a voice call, or tap to make a video call. Add the number to the contacts list. Preview the phone number. Hide the keypad. Delete a preceding character. Access additional options. ► Dual SIM models:Tap or to make a voice call, or tap to make a video call. Add the number to the contacts list. Preview the phone number. Hide the keypad. Delete a preceding character. Access additional options.
Applications 39 Making calls from the locked screen On the locked screen, drag outside the large circle. Making calls from call logs or contacts list Tap LOG or CONTACTS, and then swipe to the right on a contact or a phone number to make a call. Making an international call 1 Tap to open the keypad if the keypad does not appear on the screen. 2 Tap and hold 0 until the + sign appears. 3 ► Single SIM models: Enter the country code, area code, and phone number, and then tap . ► Dual SIM models: Enter the country code, area code, and phone number, and then tap or . Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the reject message bar upwards. To create various rejection messages, open the Apps screen and tap Phone → MORE → Settings → Call rejection → Rejection messages, enter a message, and then tap . Missed calls If a call is missed, the icon appears on the status bar. Open the notification panel to view the list of missed calls. Alternatively, on the Apps screen, tap Phone → LOG to view missed calls.
Applications 40 Options during calls During a voice call The following actions are available: • Add call: Dial a second call. • Extra volume: Increase the volume. • Bluetooth: Switch to a Bluetooth headset if it is connected to the device. • Hold: Hold a call.Tap Resume to retrieve the held call. • Speaker: Activate or deactivate the speakerphone.When using the speakerphone, keep the device away from your ears. • Keypad / Hide: Open or close the keypad. • Mute:Turn off the microphone so that the other party cannot hear you. • Email: Send an email. • Message: Send a message. • Internet: Browse webpages. • Contacts: Open the contacts list. • S Planner: Open the calendar. • Memo: Create a memo. • : End the current call. During a video call Tap the screen to use the following options: • : Switch between the front and rear cameras. • : End the current call. • :Turn off the microphone so that the other party cannot hear you.
Applications 41 Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating contacts manually 1 Tap Contacts on the Apps screen. 2 Tap and select a storage location. 3 Enter contact information. • : Add an image. • / : Add or delete a contact field. 4 Tap SAVE. To add a phone number to the contacts list from the keypad, open the Apps screen and tap Phone. If the keypad does not appear on the screen, tap to open the keypad. Enter the number and tap Add to Contacts. To add a phone number to the contacts list from received calls or messages, open the Apps screen and tap Phone → LOG → a contact → CREATE CONTACT. Importing contacts Import contacts from storage services to your device. On the Apps screen, tap Contacts → MORE → Settings → Import/Export contacts → IMPORT and select an import option.
Applications 42 Searching for contacts On the Apps screen, tap Contacts. Use one of the following search methods: • Scroll up or down the contacts list. • Tap the search field at the top of the contacts list and enter search criteria. Once a contact is selected, take one of the following actions: • : Add to favourite contacts. • / : Make a voice or video call. • : Compose a message. • : Compose an email. Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. 1 Tap Messages on the Apps screen. 2 Tap .
Applications 43 3 Add recipients and enter a message. ► Single SIM models: Access additional options. Enter a message. Select contacts from the contacts list. Enter recipients. Attach files. Send the message. ► Dual SIM models: Access additional options. Enter a message. Select contacts from the contacts list. Enter recipients. Attach files. Send the message. 4 ► Single SIM models:Tap SEND to send the message. ► Dual SIM models:Tap or to send the message. Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. 1 Tap Messages on the Apps screen. 2 On the messages list, select a contact. 3 View your conversation.
Applications 44 Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. 1 Tap Internet on the Apps screen. 2 Tap the address field. 3 Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. Open the homepage. Move to the previously visited page. Open the browser's tab manager. Access additional options. Refresh the current webpage. View your bookmarks, saved webpages, and recent history.
Applications 45 Email Setting up email accounts Set up an email account when opening Email for the first time. 1 Tap Email on the Apps screen. 2 Enter the email address and password, and then tap NEXT. To manually register a company email account, tap MANUAL SETUP. 3 Follow the on-screen instructions to complete the setup. To set up another email account, tap MORE → Settings → Add account. If you have more than one email account, you can set one as the default account.Tap MORE → Settings → MORE → Set default account. Sending emails 1 Tap to compose an email. 2 Add recipients and enter an email text. 3 Tap SEND to send the mail. Reading emails On the emails list, tap an email to read.
Applications 46 Camera Introduction Take photos and record videos using various modes and settings. Basic shooting You can take photos or record videos.View your photos and videos in Gallery. Tap Camera on the Apps screen. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. • Do not take photos or record videos in places where you may violate other people’s privacy. Taking photos or recording videos 1 Tap the image on the preview screen where the camera should focus. 2 Tap to take a photo or tap to record a video. • Spread two fingers apart on the screen to zoom in, and pinch to zoom out. • To capture an image from the video while recording, tap Capture. • To change the focus while recording a video, tap where you want to focus.To focus on the centre of the screen, tap . Camera settings Hide or show the setting icons. Quick settings Record a video. Take a photo. Switch between the front and rear cameras. Shooting modes Preview thumbnail Current mode
Applications 47 On the preview screen, swipe to the right to access the list of shooting modes. Or, swipe to the left to view photos and videos you have captured. • The preview screen may vary depending on the shooting mode and which camera is being used. • The camera automatically shuts off when unused. • Make sure that the lens is clean. Otherwise, the device may not work properly in some modes that require high resolutions. • The front camera features a wide-angle lens. Minor distortion may occur in wide- angle photos and does not indicate device performance problems. • The maximum recording time may reduce when you record video at high resolution. Launching Camera on the locked screen To quickly take photos, launch Camera on the locked screen. On the locked screen, drag outside the large circle. • This feature may not be available depending on the region or service provider. • Some camera features are not available when you launch Camera from the locked screen while the security features are activated. Launching Camera quickly Press the Home key twice quickly to launch Camera. Camera always launches in auto mode. Some camera features are not available when you launch Camera from the locked screen or when the screen is turned off while the security features are activated. Auto mode Auto mode allows the camera to evaluate the surroundings and determine the ideal mode for the photo. On the preview screen, tap MODE → Auto.
Applications 48 Pro mode Take photos while manually adjusting various shooting options, such as exposure value and ISO value. On the preview screen, tap MODE → Pro. Select options and customise the settings, and then tap to take a photo. • : Select an appropriate white balance, so images have a true-to-life colour range. • : Select an ISO value.This controls camera light sensitivity. Low values are for stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects. However, higher ISO settings can result in noise in photos. • : Change the exposure value.This determines how much light the camera’s sensor receives. For low-light situations, use a higher exposure. Panorama Take a series of photos horizontally or vertically and then stitch them together to create a wide scene. On the preview screen, tap MODE → Panorama. To get the best shots using panorama mode, follow these tips: • Move the camera slowly in one direction. • Keep the image within the frame on the camera’s viewfinder. • Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain wall. Continuous shot Take a series of photos of moving subjects. On the preview screen, tap MODE → Continuous shot. Tap and hold to take several photos continuously.
Applications 49 Beauty face Take a photo with lightened faces for gentler images. On the preview screen, tap MODE → Beauty face. Selfie Take self-portraits with the front camera. 1 On the preview screen, tap to switch to the front camera for self-portraits. 2 Tap MODE → Selfie. 3 Face the front camera lens. 4 When the device detects your face, tap the screen to take a photo of yourself. To take a photo using your palm, tap and tap the Gesture control switch to activate it. Show your palm to the front camera. After recognising your palm, the device will take a photo after two seconds. Wide selfie Take a wide self-portrait to include more people in the photo and avoid leaving people out. 1 On the preview screen, tap to switch to the front camera for self-portraits. 2 Tap MODE → Wide selfie. 3 Face the front camera lens. 4 When the device detects your face, tap the screen to take a photo of yourself. To take a photo using your palm, tap and tap the Gesture control switch to activate it. Show your palm to the front camera. After recognising your palm, the device will take a photo after two seconds.
Applications 50 5 Slowly swivel the device left and then right or vice versa to take a wide self-portrait. The device will take additional photos when the white frame moves to each end of the viewfinder window. • Make sure to keep the white frame inside the viewfinder window. • The subjects should remain still while taking wide self-portraits. • The resolution of a photo may be affected by lighting conditions. • The top and bottom parts of the image displayed on the preview screen may be cut out of the photo depending on the shooting conditions. Interval shot Take series of self-portraits at an interval and save photos you want. 1 On the preview screen, tap to switch to the front camera for self-portraits. 2 Tap MODE → Interval shot. 3 When the device detects your face, tap the screen to take a photo of yourself. The device will take four photos at the two-second intervals. To take a photo using your palm, tap and tap the Gesture control switch to activate it. Show your palm to the front camera. After recognising your palm, the device will take a photo after two seconds. 4 Tick photos you want to save and tap SAVE.
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