Samsung Galaxy A51 manual

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  • Brand: Samsung
  • Product: Smartphone
  • Model/name: Galaxy A51
  • Filetype: PDF
  • Available languages:

Table of Contents

Page: 0
www.samsung.com
USER MANUAL
English (EU). 01/2020. Rev.1.0
SM-A715F
SM-A715F/DS
SM-A715F/DSM
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2
Table of Contents
Basics
4 Read me first
6 Device overheating situations and
solutions
9 Device layout and functions
13 Battery
15 SIM or USIM card (nano-SIM card)
18 Memory card (microSD card)
20 Turning the device on and off
22 Initial setup
23 Samsung account
25 Transferring data from your previous
device (Smart Switch)
27 Understanding the screen
39 Notification panel
41 Screen capture and screen record
42 Entering text
Apps and features
45 Installing or uninstalling apps
47 Finder
47 Bixby
51 BixbyVision
54 Bixby Home
57 Bixby Routines
60 Reminder
64 Phone
69 Contacts
73 Messages
76 Internet
78 Camera
95 Gallery
100 AR EMOJI
107 AR Doodle
108 Always On Display
110 Edge screen
114 Multi window
117 Samsung Pay
120 Samsung Health
123 GalaxyWearable
123 Samsung Members
124 Samsung Notes
125 Calendar
127 Radio
128 Voice Recorder
129 My Files
129 Clock
131 Calculator
132 Game Launcher
134 Game Booster
135 Kids Home
137 SmartThings
141 Sharing content
142 Samsung Global Goals
142 Google apps
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179 Privacy
179 Location
180 Accounts and backup
180 Samsung Cloud
182 Google
182 Advanced features
183 Link toWindows
184 Motions and gestures
185 Dual Messenger
186 DigitalWellbeing and parental
controls
186 DigitalWellbeing
188 Device care
188 Optimising your device
189 Battery
190 Storage
190 Memory
190 Security
191 Apps
191 General management
192 Accessibility
193 Software update
193 About phone
Appendix
194 Troubleshooting
199 Removing the battery
Settings
144 Introduction
144 Connections
145 Wi-Fi
147 Bluetooth
149 NFC and payment
151 Data saver
151 Mobile data only apps
152 SIM card manager (dual SIM
models)
152 Mobile Hotspot andTethering
154 More connection settings
156 Sounds and vibration
156 Dolby Atmos (surround sound)
157 Separate app sound
157 Notifications
158 Display
159 Blue light filter
159 Dark mode
160 Changing the screen mode or
adjusting the display colour
161 Screensaver
161 Wallpaper
161 Themes
162 Lock screen
163 Smart Lock
163 Biometrics and security
164 Face recognition
167 Fingerprint recognition
170 Samsung Pass
173 Secure Folder
178 SecureWi-Fi
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Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
• Descriptions are based on the device’s default settings.
• Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
• Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
• Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
• Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
• Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
• You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use theWi-Fi feature.
• Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
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• Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss.These actions are violations
of your Samsung licence agreement and will void your warranty.
• Depending on the region or service provider, a screen protector is attached for protection
during production and distribution. Damage to the attached screen protector is not
covered by the warranty.
• You can see the touchscreen clearly even in strong outdoor sunlight by automatically
adjusting the contrast range based on the surrounding environment. Due to the nature
of the product, displaying fixed graphics for extended periods may result in afterimages
(screen burn-in) or ghosting.
–
– It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods and turn off the touchscreen when not using the device.
–
– You can set the touchscreen to turn off automatically when you are not using it.
Launch the Settings app, tap Display → Screen timeout, and then select the length
of time you want the device to wait before turning off the touchscreen.
–
– To set the touchscreen to automatically adjust its brightness based on the
surrounding environment, launch the Settings app, tap Display, and then tap the
Adaptive brightness switch to activate it.
• Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC).
If your device is approved by the FCC, you can view the FCC ID of the device.To view the
FCC ID, launch the Settings app and tap About phone → Status. If your device does not
have an FCC ID, it means that the device has not been authorised for sale in the U.S. or its
territories and may only be brought to the U.S. for the owner’s personal use.
• Depending on the region, you can view the regulatory information on the device.To
view the information, launch the Settings app and tap About phone → Regulatory
information.
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
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Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch.This does not affect the device’s lifespan or
performance and is in the device’s normal range of operation. If the battery becomes too hot,
the charger may stop charging.
Do the following when the device heats up:
• Disconnect the charger from the device and close any running apps.Wait for the
device to cool down and then begin charging the device again.
• If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.
• When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
When the device heats up during use
When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.
• During the initial setup after purchase or when restoring data
• When downloading large files
• When using apps that require more power or using apps for extended periods
–
– When playing high-quality games for extended periods
–
– When recording videos for extended periods
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–
– When streaming videos while using the maximum brightness setting
–
– When connecting to aTV
• While multitasking (or, when running many apps in the background)
–
– When using Multi window
–
– When updating or installing apps while recording videos
–
– When downloading large files during a video call
–
– When recording videos while using a navigation app
• When using large amount of data for syncing with the cloud, email, or other accounts
• When using a navigation app in a car while the device is placed in direct sunlight
• When using the mobile hotspot and tethering feature
• When using the device in areas with weak signals or no reception
• When charging the battery with a damaged USB cable
• When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
• When you are roaming
Do the following when the device heats up:
• Keep the device updated with the latest software.
• Conflicts between running apps may cause the device to heat up. Restart the device.
• Deactivate theWi-Fi, GPS, and Bluetooth features when not using them.
• Close apps that increase battery consumption or that run in the background when
not in use.
• Delete unnecessary files or unused apps.
• Decrease the screen brightness.
• If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Centre.
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Precautions for device overheating
If you begin to feel uncomfortable due to the device overheating, stop using the device.
When the device heats up, the features and performance may be limited or the device may
turn off to cool down.The feature is only available on supported models.
• If the device overheats and reaches a certain temperature, a warning message will appear
to prevent device failure, skin irritations and damages, and battery leakage.To lower the
device’s temperature, the screen brightness and the performance speed will be limited
and battery charging will stop. Running apps will be closed and all calling and other
features will be limited, except for emergency calls, until the device cools down.
• If the second message appears due to a further increase of the device’s temperature, the
device will turn off. Do not use the device until the device’s temperature drops below the
specified level. If the second warning message appears during an emergency call, the call
will not be disconnected by a forced shut down.
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
• Do not store your device in very cold or very hot temperatures.
• Do not expose your device to direct sunlight for extended periods.
• Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.
• Do not place the device in any areas that may overheat, such as on an electric heating
mat.
• Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.
• Do not use a cable whose covering is peeled off or damaged, and do not use any charger
or battery that is damaged or malfunctioning.
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Device layout and functions
Package contents
Refer to the quick start guide for package contents.
• The items supplied with the device and any available accessories may vary
depending on the region or service provider.
• The supplied items are designed only for this device and may not be compatible
with other devices.
• Appearances and specifications are subject to change without prior notice.
• You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
• Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
• Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
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Device layout
Front camera
Proximity/Light sensor
Side key (Power/Bixby)
Touchscreen
Volume key
Speaker
Multipurpose jack (USB
Type-C)
Fingerprint recognition
sensor
SIM card / Memory card
tray
Flash
Rear camera
(Quadruple)
GPS antenna
Speaker
Microphone
Earphone jack
Main antenna
Main antenna
MST antenna
(MST-enabled models)
NFC antenna
Microphone
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• When using the speakers, such as when playing media files or using speakerphone,
do not place the device close to your ears.
• Be careful not to expose the camera lens to a strong light source, such as direct
sunlight. If the camera lens is exposed to a strong light source, such as direct
sunlight, the camera image sensor may be damaged. A damaged image sensor is
irreparable and will cause dots or spots in pictures.
• If you use the device with its glass or acrylic body broken, there may be a risk of
injury. Use the device only after it has been repaired at a Samsung Service Centre.
• Connectivity problems and battery drain may occur in the following situations:
–
– If you attach metallic stickers on the antenna area of the device
–
– If you attach a device cover made with metallic material to the device
–
– If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
• Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
• Do not cover the proximity/light sensor area with screen accessories, such
as a screen protector, stickers, or a cover. Doing so may cause the sensor to
malfunction.
• Do not allow water to contact the touchscreen.The touchscreen may malfunction
in humid conditions or when exposed to water.
Hard keys
Side key (Power/Bixby)
Volume key
Key Function
Volume key • Press to adjust the device volume.
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Key Function
Side key
• When the device is off, press and hold to turn it on.
• Press to turn on or lock the screen.
• Press and hold to start a conversation with Bixby. Refer to Using
Bixby for more information.
• Press twice or press and hold to launch the app or feature you set.
Side key +
Volume Down key
• Press simultaneously to capture a screenshot.
• Press and hold simultaneously to turn off the device.
Setting the Side key
Select an app or feature to launch by pressing the Side key twice or pressing and holding the
Side key.
Launch the Settings app, tap Advanced features → Side key, and then select an option you
want.
Soft buttons
Back button
Home button
Recents button
When you turn on the screen, the soft buttons will appear at the bottom of the screen.The
soft buttons are set to the Recents button, Home button, and Back button by default. Refer to
Navigation bar (soft buttons) for more information.
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Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved battery, charger, and cable specifically designed for your
device. Incompatible battery, charger, and cable can cause serious injuries or damage
to your device.
• Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
• Use only USBType-C cable supplied with the device.The device may be damaged
if you use Micro USB cable.
To save energy, unplug the charger when not in use.The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power.The charger should remain close to the electric socket
and easily accessible while charging.
1 Connect the USB cable to the USB power adaptor.
2 Plug the USB cable into the device’s multipurpose jack.
3 Plug the USB power adaptor into an electric socket.
4 After fully charging, disconnect the charger from the device.Then, unplug the charger
from the electric socket.
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Reducing the battery consumption
Your device provides various options that help you conserve battery power.
• Optimise the device using the device care feature.
• When you are not using the device, turn off the screen by pressing the Side key.
• Activate power saving mode.
• Close unnecessary apps.
• Deactivate the Bluetooth feature when not in use.
• Deactivate auto-syncing of apps that need to be synced.
• Decrease the backlight time.
• Decrease the screen brightness.
Battery charging tips and precautions
• When the battery power is low, the battery icon appears empty.
• If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
• If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly.To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
• Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
• The device can be used while it is charging, but it may take longer to fully charge the
battery.
• If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
• While charging, the device and the charger may heat up.This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging. If this occurs during wireless charging, disconnect the device
from the charger to let it cool down, then charge the device again later.
• If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
• If the device is not charging properly, take the device and the charger to a Samsung
Service Centre.
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Fast charging
The device has a built-in fast charging feature.You can charge the battery more quickly while
the device or its screen is turned off.
Increasing the charging speed
To increase the charging speed, turn the device or its screen off when you charge the battery.
If the fast charging feature is not activated, launch the Settings app, tap Device care →
Battery, and then tap the Fast cable charging switch to activate it.
• While charging, you cannot activate or deactivate this feature.
• You cannot use the built-in fast charging feature when you charge the battery
using a standard battery charger.
• If the device heats up or the ambient air temperature rises, the charging speed may
decrease automatically.This is a normal operating condition to prevent damage to
the device.
SIM or USIM card (nano-SIM card)
Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
For dual SIM models, you can insert two SIM or USIM cards so you can have two phone
numbers or service providers for a single device. In some areas, data transfer speeds may be
slower if two SIM cards are inserted in the device than when one SIM card is inserted.
• Use only a nano-SIM card.
• Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
Some services that require a network connection may not be available depending on
the service provider.
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► Single SIM models:
► Dual SIM models:
1 Insert the ejection pin into the hole next to the tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
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2 Pull out the tray gently from the tray slot.
3 Place the SIM or USIM card on the tray with the gold-coloured contacts facing
downwards.
4 Gently press the SIM or USIM card into the tray to secure it.
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
5 Insert the tray back into the tray slot.
• If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
• Fully insert the tray into the tray slot to prevent liquid from entering your device.
Using dual SIM or USIM cards (dual SIM models)
If you insert two SIM or USIM cards, you can have two phone numbers or service providers for
a single device.
Activating SIM or USIM cards
Launch the Settings app and tap Connections → SIM card manager. Select a SIM or USIM
card and tap the switch to activate it.
Customising SIM or USIM cards
Launch the Settings app, tap Connections → SIM card manager, and then select a SIM or
USIM card to access the following options:
• Icon: Change the icon of the SIM or USIM card.
• Name: Change the display name of the SIM or USIM card.
• Network mode: Select a network type to use with the SIM or USIM card.
Setting preferred SIM or USIM cards
When two cards are activated, you can assign voice calls, messaging, and data services to
specific cards.
Launch the Settings app, tap Connections → SIM card manager, and then set the feature
preferences for your cards in Preferred SIM card.
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Memory card (microSD card)
Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type.To view your device’s maximum memory card capacity, refer to the Samsung website.
• Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
• Use caution to insert the memory card right-side up.
• The device supports the FAT and the exFAT file systems for memory cards.When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognise the card.To use the memory card, you must format it.
If your device cannot format or recognise the memory card, contact the memory
card manufacturer or a Samsung Service Centre.
• Frequent writing and erasing of data shortens the lifespan of memory cards.
• When inserting a memory card into the device, the memory card’s file directory
appears in the My Files → SD card folder.
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1 Insert the ejection pin into the hole next to the tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
2 Pull out the tray gently from the tray slot.
When you remove the tray from the device, the mobile data connection will be
disabled.
3 Place a memory card on the tray with the gold-coloured contacts facing downwards.
4 Gently press the memory card into the tray to secure it.
If the card is not fixed firmly into the tray, the memory card may leave or fall out of the
tray.
5 Insert the tray back into the tray slot.
• If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
• Fully insert the tray into the tray slot to prevent liquid from entering your device.
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
Launch the Settings app and tap Device care → Storage → Advanced → SD card →
Unmount.
Do not remove external storage, such as a memory card or USB storage, while the
device is transferring or accessing information, or right after transferring data. Doing
so can cause data to be corrupted or lost or cause damage to the external storage or
device. Samsung is not responsible for losses, including loss of data, resulting from
the misuse of external storage devices.
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Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
Launch the Settings app and tap Device care → Storage → Advanced → SD card →
Format.
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card.The manufacturer’s warranty does not
cover loss of data resulting from user actions.
Turning the device on and off
Follow all posted warnings and directions from authorised personnel in areas where
the use of wireless devices is restricted, such as aeroplanes and hospitals.
Turning the device on
Press and hold the Side key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
Turning the device off
1 To turn off the device, press and hold the Side key and theVolume Down key
simultaneously. Alternatively, open the notification panel and tap .
Volume Down key
Side key
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2 Tap Power off.
To restart the device, tap Restart.
You can set the device to turn off when you press and hold the Side key. Launch the
Settings app, tap Advanced features → Side key, and then tap Power off menu
under Press and hold.
Forcing restart
If your device is frozen and unresponsive, press and hold the Side key and theVolume Down
key simultaneously for more than 7 seconds to restart it.
Emergency mode
You can switch the device to emergency mode to reduce battery consumption. Some apps
and functions will be restricted. In emergency mode, you can make an emergency call, send
your current location information to others, sound an emergency alarm, and more.
To activate emergency mode, press and hold the Side key and theVolume Down key
simultaneously. Alternatively, open the notification panel and tap → Emergency mode.
To deactivate emergency mode, tap → Turn off Emergency mode.
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
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Initial setup
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
1 Press and hold the Side key for a few seconds to turn on the device.
2 Select your preferred device language and select .
Select a language.
3 Follow the on-screen instructions to complete the setup.
The Home screen will appear.
If you do not connect to aWi-Fi network, you may not be able to set up some device
features during the initial setup.
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Samsung account
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices,TVs, and the Samsung website.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, launch the Settings app
and tap Accounts and backup → Accounts → Samsung account → → Help.
Creating a Samsung account
If you do not have a Samsung account, you should create one.You can create a Samsung
account using your email address.
1 Launch the Settings app and tap Accounts and backup → Accounts → Add account →
Samsung account.
Alternatively, launch the Settings app and tap .
2 Tap Create account.
3 Follow the on-screen instructions to complete creating your account.
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Signing in to your Samsung account
If you already have a Samsung account, sign in to your Samsung account.
1 Launch the Settings app and tap Accounts and backup → Accounts → Add account →
Samsung account.
Alternatively, launch the Settings app and tap .
2 Enter your Samsung account ID and password and tap Sign in.
3 Follow the on-screen instructions to complete signing in to your Samsung account.
Finding your ID and resetting your password
If you forget your Samsung account ID or password, tap Find ID or Reset password on the
Samsung account sign-in screen.You can find your ID or reset your password after you enter
the required information.
Removing your Samsung account
When you remove your Samsung account from the device, your data, such as contacts or
events, will also be removed.
1 Launch the Settings app and tap Accounts and backup → Accounts.
2 Tap Samsung account → Personal info → → Remove account.
3 Tap Remove, enter your Samsung account password, and then tap OK.
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Transferring data from your previous device
(Smart Switch)
You can use Smart Switch to transfer data from your previous device to your new device.
Launch the Settings app and tap Accounts and backup → Smart Switch.
• This feature may not be supported on some devices or computers.
• Limitations apply.Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.
Transferring data wirelessly
Transfer data from your previous device to your device wirelessly viaWi-Fi Direct.
1 On the previous device, launch Smart Switch.
If you do not have the app, download it from Galaxy Store or Play Store.
2 On your device, launch the Settings app and tap Accounts and backup → Smart
Switch.
3 Place the devices near each other.
4 On the previous device, tap Send data → Wireless.
5 On your device, select an item to bring and tap Transfer.
6 Follow the on-screen instructions to transfer data from your previous device.
After the data is done transferring, you can view a list of the transferred data on your
device.
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Backing up and restoring data using external storage
Transfer data using external storage, such as a microSD card.
1 Back up data from your previous device to external storage.
2 Insert or connect the external storage device to your device.
3 On your device, launch the Settings app and tap Accounts and backup → Smart Switch
→ → Restore.
4 Follow the on-screen instructions to transfer data from external storage.
Transferring backup data from a computer
Transfer data between your device and a computer.You must download the Smart Switch
computer version app from www.samsung.com/smartswitch. Back up data from your
previous device to a computer and import the data to your device.
1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
2 On the computer, launch Smart Switch.
If your previous device is not a Samsung device, back up data to a computer using a
program provided by the device’s manufacturer.Then, skip to the fifth step.
3 Connect your previous device to the computer using the device’s USB cable.
4 On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.
5 Connect your device to the computer using the USB cable.
6 On the computer, follow the on-screen instructions to transfer data to your device.
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Understanding the screen
Controlling the touchscreen
• Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
• To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
• It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.
• The device may not recognise touch inputs close to the edges of the screen, which
are outside of the touch input area.
• It is recommended to use fingers when you use the touchscreen.
Tapping
Tap the screen.
Tapping and holding
Tap and hold the screen for approximately
2 seconds.
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Dragging
Tap and hold an item and drag it to the
target position.
Double-tapping
Double-tap the screen.
Swiping
Swipe upwards, downwards, to the left, or
to the right.
Spreading and pinching
Spread two fingers apart or pinch on the
screen.
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Navigation bar (soft buttons)
When you turn on the screen, the soft buttons will appear on the navigation bar at the
bottom of the screen.The soft buttons are set to the Recents button, Home button, and Back
button by default.The functions of the buttons can change according to the app currently
being used or usage environment.
Button Function
Recents • Tap to open the list of recent apps.
Home
• Tap to return to the Home screen.
• Tap and hold to launch the Google Assistant app.
Back • Tap to return to the previous screen.
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Hiding the navigation bar
View files or use apps on a wider screen by hiding the navigation bar.
Launch the Settings app, tap Display → Navigation bar, and then tap Full screen gestures
under Navigation type.The navigation bar will be hidden and the gesture hints will appear.
Tap More options and select an option you want.
• Swipe from bottom:The gesture hints will appear where the soft buttons are located.To
use the soft buttons, drag the gesture hint of the desired button upwards.
• Swipe from sides and bottom:
–
– Swipe up from the bottom of the screen to move to the Home screen.
–
– Swipe up and hold to view the list of recent apps.
–
– Swipe inward from either side of the screen to return to the previous screen.
–
– Swipe inward from one of the bottom corners to launch the Google Assistant app.
Swipe from bottom Swipe from sides and bottom
If you want to hide the gesture hints at the bottom of the screen, tap the Gesture hints
switch to deactivate it.
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Home screen and Apps screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
The Apps screen displays icons for all apps, including newly installed apps.
The screen may appear differently depending on the region or service provider.
A widget
Navigation bar (soft buttons)
Favourite apps
Screen indicator
Edge panel handle
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Switching between Home and Apps screens
On the Home screen, swipe upwards or downwards to open the Apps screen.
To return to the Home screen, swipe upwards or downwards on the Apps screen.
Alternatively, tap the Home button or the Back button.
Home screen Apps screen
If you add the Apps button on the Home screen, you can open the Apps screen by tapping
the button. On the Home screen, tap and hold an empty area, tap Home screen settings, and
then tap the Apps button switch to activate it.The Apps button will be added at the bottom
of the Home screen.
Apps button
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Display the screen in landscape mode
On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap
the Rotate to landscape mode switch to activate it.
Rotate the device until it is horizontal to view the screen in landscape mode.
Moving items
Tap and hold an item, and then drag it to a new location.To move the item to another panel,
drag it to the side of the screen.
To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,
and then tap Add to Home. A shortcut to the app will be added on the Home screen.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
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34
Creating folders
Create folders and gather similar apps to quickly access and launch apps.
On the Home screen or the Apps screen, tap and hold an app, and then drag it over another
app.
A new folder containing the selected apps will be created.Tap Folder name and enter a
folder name.
• Adding more apps
Tap on the folder.Tick the apps to add and tap Done.You can also add an app by
dragging it to the folder.
• Moving apps from a folder
Tap and hold an app to drag it to a new location.
• Deleting a folder
Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted.The
folder’s apps will be relocated to the Apps screen.
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Editing the Home screen
On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the editing options.You can set the wallpaper, add widgets, and more.You can also add,
delete, or rearrange Home screen panels.
• Adding panels: Swipe to the left, and then tap .
• Moving panels:Tap and hold a panel preview, and then drag it to a new location.
• Deleting panels:Tap on the panel.
• Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.
• Themes: Change the device’s theme.Visual elements of interface, such as colours, icons,
and wallpapers, will change depending on the selected theme.
• Widgets:Widgets are small apps that launch specific app functions to provide
information and convenient access on your Home screen.Tap and hold a widget, and
then drag it to the Home screen.The widget will be added on the Home screen.
• Home screen settings: Configure settings for the Home screen, such as the screen grid or
layout.
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Displaying all apps on the Home screen
Without using a separate Apps screen, you can set the device to display all apps on the
Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen
settings → Home screen layout → Home screen only → Apply.
You can now access all your apps by swiping to the left on the Home screen.
Indicator icons
Indicator icons appear on the status bar at the top of the screen.The icons listed in the table
below are most common.
• The status bar may not appear at the top of the screen in some apps.To display the
status bar, drag down from the top of the screen.
• Some indicator icons appear only when you open the notification panel.
• The indicator icons may appear differently depending on the service provider or
model.
Icon Meaning
No signal
Signal strength
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
/ LTE network connected
Wi-Fi connected
Bluetooth feature activated
Location services being used
Call in progress
Missed call
New text or multimedia message
Alarm activated
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Icon Meaning
Mute mode activated
Vibration mode activated
Flight mode activated
Error occurred or caution required
Battery charging
Battery power level
Lock screen
Pressing the Side key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
To unlock the screen, swipe in any direction when the screen turns on.
If the screen is off, press the Side key to turn on the screen. Alternatively, double-tap the
screen.
Locked screen
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Changing the screen lock method
To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock
type, and then select a method.
When you set a pattern, PIN, password, or your biometric data for the screen lock method,
you can protect your personal information by preventing others from accessing your device.
After setting the screen lock method, the device will require an unlock code whenever
unlocking it.
• Swipe: Swipe in any direction on the screen to unlock it.
• Pattern: Draw a pattern with four or more dots to unlock the screen.
• PIN: Enter a PIN with at least four numbers to unlock the screen.
• Password: Enter a password with at least four characters, numbers, or symbols to unlock
the screen.
• None: Do not set a screen lock method.
• Face: Register your face to unlock the screen. Refer to Face recognition for more
information.
• Fingerprints: Register your fingerprints to unlock the screen. Refer to Fingerprint
recognition for more information.
You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. Launch the Settings
app, tap Lock screen → Secure lock settings, unlock the screen using the preset
screen lock method, and then tap the Auto factory reset switch to activate it.
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Notification panel
When you receive new notifications, such as messages or missed calls, indicator icons appear
on the status bar.To see more information about the icons, open the notification panel and
view the details.
To open the notification panel, drag the status bar downwards.To close the notification panel,
swipe upwards on the screen.
You can use the following functions on the notification panel.
View the notification details and
perform various actions.
Clear all notifications.
Launch Settings.
Access the power options.
Access the notification settings.
Quick setting buttons
Control media on your device
and connected nearby devices.
Control connected nearby
devices and SmartThings
devices and scenes.
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Using quick setting buttons
Tap quick setting buttons to activate certain features. Swipe downwards on the notification
panel to view more buttons.
To change feature settings, tap the text under each button.To view more detailed settings,
tap and hold a button.
To rearrange buttons, tap → Button order, tap and hold a button, and then drag it to
another location.
Controlling media playback
Take control of music or video playback easily using the Media feature.You can also continue
playback on another device.
1 Open the notification panel and tap Media.
2 Tap the icons on the controller to control the playback.
To continue playback on another device, tap and select the device you want.
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Screen capture and screen record
Screen capture
Capture a screenshot while using the device and write on, draw on, crop, or share the
captured screen.You can capture the current screen and scrollable area.
Use the following methods to capture a screenshot. Captured screenshots will be saved in
Gallery.
• Key capture: Press the Side key and theVolume Down key simultaneously.
• Swipe capture: Swipe your hand to the left or right across the screen.
• It is not possible to capture a screenshot while using some apps and features.
• If capturing a screenshot by swiping is not activated, launch the Settings app, tap
Advanced features → Motions and gestures, and then tap the Palm swipe to
capture switch to activate it.
After capturing a screenshot, use the following options on the toolbar at the bottom of the
screen:
• : Capture the current content and the hidden content on an elongated page, such as a
webpage.When you tap , the screen will automatically scroll down and more content
will be captured.
• :Write or draw on the screenshot or crop a portion from the screenshot.The cropped
area will be saved in Gallery.
• : Add tags to the screenshot.To search for screenshots by tag, tap Search at the top of
the Apps screen.You can view the tags list and easily search for the screenshot you want.
• : Share the screenshot with others.
If the options are not visible on the captured screen, launch the Settings app,
tap Advanced features → Screenshots and screen recorder, and then tap the
Screenshot toolbar switch to activate it.
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Screen record
Record the screen while using your device.
Open the notification panel, swipe downwards, and then tap (Screen recorder) to activate
it. After a countdown, recording will start.
• To write or draw on the screen, tap .
• To record the screen with a video overlay of yourself, tap .
When you are finished recording the video, tap .The video will be saved in Gallery.
To change the screen recorder settings, launch the Settings app and tap Advanced
features → Screenshots and screen recorder → Screen recorder settings.
Entering text
Keyboard layout
A keyboard appears automatically when you enter text to send messages, create notes, and
more.
Text entry is not supported in some languages.To enter text, you must change the
input language to one of the supported languages.
Break to the next line.
Delete a preceding character.
Enter symbols.
Enter uppercase. For all caps, tap
it twice.
Additional keyboard functions
Enter a space.
View more keyboard functions.
Changing the input language
Tap → Languages and types → Manage input languages and select the languages to
use.When you select two or more languages, you can switch between the input languages
by swiping to the left or right on the space key.
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Changing the keyboard
On the navigation bar, tap to change the keyboard.
To change the keyboard type, tap → Languages and types, select a language, and then
select the keyboard type you want.
• If the keyboard button ( ) does not appear on the navigation bar, launch the
Settings app, tap General management → Language and input → On-screen
keyboard, and then tap the Show Keyboard button switch to activate it.
• On a 3x4 keyboard, a key has three or four characters.To enter a character, tap the
corresponding key repeatedly until the desired character appears.
Additional keyboard functions
Some features may not be available depending on the region or service provider.
• : Predict words based on your input and show word suggestions.To return to the
keyboard functions list, tap .
• : Enter emoticons.
• : Enter stickers.You can also enter My Emoji stickers that look like you. Refer to Using
My Emoji stickers in chats for more information.
• : Attach animated GIFs.
• : Enter text by voice.
• : Change the keyboard settings.
• → : Add an item from the clipboard.
• → : Change the keyboard mode or size.
• → : Open the text editing panel.
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Copying and pasting
1 Tap and hold over text.
2 Drag or to select the desired text, or tap Select all to select all text.
3 Tap Copy or Cut.
The selected text is copied to the clipboard.
4 Tap and hold where the text is to be inserted and tap Paste.
To paste text that you have previously copied, tap Clipboard and select the text.
Dictionary
Look up definitions for words while using certain features, such as when browsing webpages.
1 Tap and hold over a word that you want to look up.
2 Tap Dictionary on the options list.
If a dictionary is not preinstalled on the device, tap Move to Manage dictionaries, tap
next to a dictionary, and then tap Install to download it.
3 View the definition in the dictionary pop-up window.
To switch to the full screen view, tap .Tap the definition on the screen to view more
definitions. In the detailed view, tap to add the word to your favourite words list or tap
SearchWeb to use the word as a search term.
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45
Apps and features
Installing or uninstalling apps
Galaxy Store
Purchase and download apps.You can download apps that are specialised for Samsung
Galaxy devices.
Launch the Galaxy Store app.
This app may not be available depending on the region or service provider.
Installing apps
Browse apps by category or tap to search for a keyword.
Select an app to view information about it.To download free apps, tap Install.To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap → Settings → Auto update apps, and
then select an option.
Play Store
Purchase and download apps.
Launch the Play Store app.
Installing apps
Browse apps by category or search for apps by keyword.
Select an app to view information about it.To download free apps, tap Install.To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap → Settings → Auto-update apps, and
then select an option.
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46
Managing apps
Uninstalling or disabling apps
Tap and hold an app and select an option.
• Disable: Disable selected default apps that cannot be uninstalled from the device.
• Uninstall: Uninstall downloaded apps.
Some apps may not support this feature.
Enabling apps
Launch the Settings app, tap Apps → → Disabled, select an app, and then tap Enable.
Setting app permissions
For some apps to operate properly, they may need permission to access or use information
on your device.
To view your app permission settings, launch the Settings app and tap Apps. Select an app
and tap Permissions.You can view the app’s permissions list and change its permissions.
To view or change app permission settings by permission category, launch the Settings app
and tap Apps → → Permission manager. Select an item and select an app.
If you do not grant permissions to apps, the basic features of the apps may not
function properly.
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47
Finder
Search for content on the device quickly.
1 On the Apps screen, tap Search. Alternatively, open the notification panel, swipe
downwards, and then tap .
2 Enter a keyword.
Apps and content on your device will be searched.
If you tap on the keyboard, you can search for more content.
Bixby
Introduction
Bixby is a user interface that helps you use your device more conveniently.
You can talk to Bixby or type text. Bixby will launch a function you request or show the
information you want. It also learns your usage patterns and environments.The more it learns
about you, the more precisely it will understand you.
• To use Bixby, your device must be connected to aWi-Fi or mobile network.
• To use Bixby, you must sign in to your Samsung account.
• Bixby is only available in some languages, and certain features may not be
available depending on your region.
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Starting Bixby
When you launch Bixby for the first time, the Bixby intro page will appear.You must select
the language to use with Bixby, sign in to your Samsung account according to the on-screen
instructions, and then agree to the terms and conditions.
1 Press and hold the Side key. Alternatively, launch the Bixby app.
Sign in to your
Samsung
account.
Select a
language.
Side key
2 Select the language to use with Bixby.
3 Tap Sign in to Samsung account and follow the on-screen instructions to sign in to your
Samsung account.
If you are already signed in, your account information will appear on the screen.
4 Follow the on-screen instructions to complete the setup.
The Bixby screen will appear.
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49
Using Bixby
When you say what you want to Bixby, Bixby will launch corresponding functions or show the
information you requested.
While pressing and holding the Side key, say what you want to Bixby, and then release your
finger from the key when you are finished speaking. Alternatively, say“Hi, Bixby”, and when
the device emits a sound, say what you want.
For example, while pressing and holding the Side key, say“How’s the weather today?”The
weather information will appear on the screen.
If you want to know the weather tomorrow, while pressing and holding the Side key, just say
“Tomorrow?”Because Bixby understands the context of the conversation, it will show you
tomorrow’s weather.
Starting a conversation
"How's the weather
today?"
Corresponding function
launched
Listening
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If Bixby asks you a question during a conversation, while pressing and holding the Side key,
answer Bixby. Or, tap and answer Bixby.
If you are using headphones or Bluetooth audio, or start a conversation by saying“Hi, Bixby”,
you can continue the conversation without tapping the icon. Launch the Bixby app and tap
→ Settings → Automatic listening → Hands-free only.
Waking up Bixby using your voice
You can start a conversation with Bixby by saying“Hi, Bixby”. Register your voice so that Bixby
will respond to your voice when you say“Hi, Bixby”.
1 Launch the Bixby app and tap → Settings → Voice wake-up.
2 Tap the Wake with“Hi, Bixby” switch to activate it.
3 Follow the on-screen instructions to complete the setup.
Now you can say“Hi, Bixby”, and when the device emits a sound, start a conversation.
Communicating by typing text
If your voice is not recognised due to noisy environments or if you are in a situation where
speaking is difficult, you can communicate with Bixby via text.
Launch the Bixby app and tap , and then type what you want.
During the communication, Bixby also will answer you through text instead of voice
feedback.

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