Samsung Galaxy A12 manual

www.samsung.com USER MANUAL English. 08/2021. Rev.1.0 SM-A528B SM-A528B/DS

2 Table of Contents Basics 4 Read me first 7 Device overheating situations and solutions 10 Device layout and functions 14 Charging the battery 16 SIM or USIM card (nano-SIM card) 18 Memory card (microSD card) 20 Turning the device on and off 21 Initial setup 21 Samsung account 22 Transferring data from your previous device (Smart Switch) 25 Understanding the screen 33 Notification panel 34 Screen capture and screen record 36 Entering text Apps and features 38 Installing or uninstalling apps 39 Phone 42 Contacts 44 Messages 45 Internet 46 Camera 60 Gallery 64 AR Zone 68 Bixby 70 BixbyVision 71 Bixby Routines 73 Multi window 75 Samsung Pay 77 Samsung Health 78 Samsung Notes 78 Samsung Members 78 Galaxy Shop 79 GalaxyWearable 79 Calendar 80 Reminder 81 Voice Recorder 82 My Files 82 Clock 82 Calculator 83 Game Launcher 84 Game Booster 85 Samsung Kids 85 SmartThings 86 Sharing content 87 Music Share 89 SmartView 89 Link toWindows 90 Samsung Global Goals 90 SamsungTV Plus 91 Google apps

Table of Contents 3 119 Privacy 119 Location 119 Google 120 Accounts and backup 120 Samsung Cloud 121 Advanced features 122 Motions and gestures 123 Dual Messenger 124 DigitalWellbeing and parental controls 124 Battery and device care 124 Optimising your device 125 Battery 125 Storage 125 Memory 126 Device protection 126 Ultra data saving 126 Apps 126 General management 128 Accessibility 128 Software update 129 About phone Appendix 130 Troubleshooting 135 Removing the battery Settings 92 Introduction 92 Samsung account 92 Connections 93 Wi-Fi 95 Bluetooth 96 NFC and contactless payments 97 Data saver 98 Mobile data only apps 98 Mobile Hotspot 99 More connection settings 100 Sounds and vibration 100 Sound quality and effects 101 Separate app sound 101 Notifications 102 Display 103 Motion smoothness 103 Changing the screen mode or adjusting the display colour 104 Wallpaper 104 Themes 104 Home screen 105 Lock screen 105 Smart Lock 106 Always On Display 107 Biometrics and security 108 Face recognition 110 Fingerprint recognition 113 Samsung Pass 115 Secure Folder 118 SecureWi-Fi

4 Basics Read me first Please read this manual before using the device to ensure safe and proper use. • Descriptions are based on the device’s default settings. • Some content may differ from your device depending on the region, service provider, model specifications, or device’s software. • The device may require a connection to aWi-Fi or mobile network when using some apps or features. • Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in. • Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung. • Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customise the operating system may cause the device or apps to work improperly. • Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media. • You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use theWi-Fi feature. • Default apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Centre. For user-installed apps, contact service providers. • Modifying the device’s operating system or installing software from unofficial sources may result in device malfunctions and data corruption or loss.These actions are violations of your Samsung licence agreement and will void your warranty.

Basics 5 • Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty. • You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment. Due to the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting. – It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods and turn off the touchscreen when not using the device. – You can set the touchscreen to turn off automatically when you are not using it. Launch the Settings app, tap Display → Screen timeout, and then select the length of time you want the device to wait before turning off the touchscreen. – To set the touchscreen to automatically adjust its brightness based on the surrounding environment, launch the Settings app, tap Display, and then tap the Adaptive brightness switch to activate it. • Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can view the FCC ID of the device.To view the FCC ID, launch the Settings app and tap About phone → Status information. If your device does not have an FCC ID, it means that the device has not been authorised for sale in the U.S. or its territories and may only be brought to the U.S. for the owner’s personal use. • The use of mobile devices on aeroplanes or ships may be subject to federal and local guidelines and restrictions. Check with the appropriate authorities and always follow crew instructions regarding when and how you may use your device. • Depending on the region, you can view the regulatory information on the device.To view the information, launch the Settings app and tap About phone → Regulatory information. • The bandwidths supported by the device may vary depending on the region or service provider. • 5G network availability may vary depending on the country, network provider, and user environment. • Your device contains magnets. Keep a safe distance between your device and objects that may be affected by magnets such as credit cards and implantable medical devices. If you have an implantable medical device, consult your physician before use.

Basics 6 Maintaining water and dust resistance Your device supports water- and dust-resistance (IP67). Follow these tips carefully to maintain the water- and dust-resistance of your device. Failure to do so may result in damage to your device. • Do not immerse the device in fresh water deeper than 1 m for more than 30 minutes. If you immerse the device in any liquid other than fresh water, such as salt water, ionised water, or alcoholic beverage, liquid will enter the device faster. • Do not expose the device to water moving with force. • If the device is exposed to fresh water, dry it thoroughly with a clean, soft cloth. If the device is exposed to other liquids, such as salt water, swimming pool water, soapy water, oil, perfume, sunscreen, hand cleaner, or chemical products such as cosmetics, rinse it with fresh water and dry it thoroughly with a clean, soft cloth. If you do not follow these instructions, the device’s performance and appearance may be affected. • If the device has been immersed in water or the microphone or speaker is wet, sound may not be heard clearly during a call. After wiping the device with a dry cloth, dry it thoroughly before using it. • The touchscreen and other features may not work properly if the device is used in water. • If the device is dropped or receives an impact, the water- and dust-resistant features of the device may be damaged. • Your device has been tested in a controlled environment and certified to be water- and dust-resistant in specific situations (meets requirements of classification IP67 as described by the international standard IEC 60529-Degrees of Protection provided by Enclosures [IP Code]; test conditions: 15-35 °C, 86-106 kPa, fresh water, 1 metre, 30 minutes). Despite this classification, it is still possible for your device to be damaged in certain situations. Instructional icons Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to your device or other equipment Notice: notes, usage tips, or additional information

Basics 7 Device overheating situations and solutions When the device heats up while charging the battery While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch.This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charging speed may decrease or the charger may stop charging. Do the following when the device heats up: • Disconnect the charger from the device and close any running apps.Wait for the device to cool down and then begin charging the device again. • If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one. • When using a wireless charger, do not place foreign materials, such as metal objects, magnets, and magnetic stripe cards, between the device and the wireless charger. The wireless charging or fast charging feature is only available on supported models. When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model. • During the initial setup after purchase or when restoring data • When downloading large files

Basics 8 • When using apps that require more power or using apps for extended periods – When playing high-quality games for extended periods – When recording videos for extended periods – When streaming videos while using the maximum brightness setting – When connecting to aTV • While multitasking (or, when running many apps in the background) – When using Multi window – When updating or installing apps while recording videos – When downloading large files during a video call – When recording videos while using a navigation app • When using large amount of data for syncing with the cloud, email, or other accounts • When using a navigation app in a car while the device is placed in direct sunlight • When using the mobile hotspot and tethering feature • When using the device in areas with weak signals or no reception • When charging the battery with a damaged USB cable • When the device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead • When you are roaming Do the following when the device heats up: • Keep the device updated with the latest software. • Conflicts between running apps may cause the device to heat up. Restart the device. • Deactivate theWi-Fi, GPS, and Bluetooth features when not using them. • Close apps that increase battery consumption or that run in the background when not in use. • Delete unnecessary files or unused apps. • Decrease the screen brightness. • If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.

Basics 9 Precautions for device overheating If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down.The feature is only available on supported models. • If the device overheats and reaches a certain temperature, a warning message will appear to prevent device failure, skin irritations and damages, and battery leakage.To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop. Running apps will be closed and all calling and other features will be limited, except for emergency calls, until the device cools down. • If the second message appears due to a further increase of the device’s temperature, the device will turn off. Do not use the device until the device’s temperature drops below the specified level. If the second warning message appears during an emergency call, the call will not be disconnected by a forced shut down. Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. • Do not store your device in very cold or very hot temperatures. • Do not expose your device to direct sunlight for extended periods. • Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime. • Do not place the device in any areas that may overheat, such as on an electric heating mat. • Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers. • Do not use a cable whose covering is peeled off or damaged, and do not use any charger or battery that is damaged or malfunctioning.

Basics 10 Device layout and functions Package contents Refer to the quick start guide for package contents. • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be compatible with other devices. • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty. • Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.

Basics 11 Device layout Speaker Fingerprint recognition sensor Side key Volume key Touchscreen Front camera Light sensor Earphone jack Multipurpose jack (USBType-C) SIM card / Memory card tray Rear camera Flash Microphone Main antenna Speaker Microphone NFC antenna GPS antenna

Basics 12 • When using the speakers, such as when playing media files or using speakerphone, do not place the device close to your ears. • Be careful not to expose the camera lens to a strong light source, such as direct sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight, the camera image sensor may be damaged. A damaged image sensor is irreparable and will cause dots or spots in pictures. • If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre. • If dust or foreign materials enter the microphone, speaker, or receiver, the device’s sound may become quiet or certain features may not work. If you attempt to remove the dust or foreign materials with a sharp object, the device may be damaged and its appearance may be affected. • Connectivity problems and battery drain may occur in the following situations: – If you attach metallic stickers on the antenna area of the device – If you attach a device cover made with metallic material to the device – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction. • Do not cover the light sensor area with screen accessories, such as a screen protector, stickers, or a cover. Doing so may cause the sensor to malfunction.

Basics 13 Hard keys Key Function Side key • When the device is off, press and hold to turn it on. • Press to turn on or lock the screen. • Press and hold to start a conversation with Bixby. Refer to Using Bixby for more information. • Press twice or press and hold to launch the app or feature you set. Side key + Volume Down key • Press simultaneously to capture a screenshot. • Press and hold simultaneously to turn off the device. Setting the Side key Select an app or feature to launch by pressing the Side key twice or pressing and holding the Side key. Launch the Settings app, tap Advanced features → Side key, and then select an option you want. Soft buttons Back button Home button Recents button When you turn on the screen, the soft buttons will appear at the bottom of the screen. Refer to Navigation bar (soft buttons) for more information.

Basics 14 Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device. • Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty. • Use only USBType-C cable supplied with the device.The device may be damaged if you use Micro USB cable. To save energy, unplug the charger when not in use.The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power.The charger should remain close to the electric socket and easily accessible while charging. Wired charging Connect the USB cable to the USB power adaptor and plug the cable into the device’s multipurpose jack to charge the battery. After fully charging, disconnect the charger from the device.

Basics 15 Quick charging Launch the Settings app, tap Battery and device care → Battery → More battery settings, and then activate the feature you want. • Fast charging:To use the fast charging feature, use a battery charger that supports Adaptive fast charging. You can charge the battery more quickly while the device or its screen is turned off. Reducing the battery consumption Your device provides various options that help you conserve battery power. • Optimise the device using the device care feature. • When you are not using the device, turn off the screen by pressing the Side key. • Activate power saving mode. • Close unnecessary apps. • Deactivate the Bluetooth feature when not in use. • Deactivate auto-syncing of apps that need to be synced. • Decrease the backlight time. • Decrease the screen brightness. Battery charging tips and precautions • If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device. • If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly.To avoid losing power during a data transfer, always use these apps after fully charging the battery. • Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current. • The device can be used while it is charging, but it may take longer to fully charge the battery. • If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.

Basics 16 • While charging, the device and the charger may heat up.This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging. • If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • If the device is not charging properly, take the device and the charger to a Samsung Service Centre. SIM or USIM card (nano-SIM card) Insert the SIM or USIM card provided by the mobile telephone service provider. For dual SIM models, you can insert two SIM or USIM cards so you can have two phone numbers or service providers for a single device. In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted. Some services that require a network connection may not be available depending on the service provider. Installing the SIM or USIM card Single SIM card tray Dual SIM card tray 2 1 3 4

Basics 17 1 Insert the ejection pin into the hole next to the tray to loosen the tray. 2 Pull out the tray gently from the tray slot. 3 Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards and gently press the SIM or USIM card into the tray to secure it. 4 Insert the tray back into the tray slot. • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards. • Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. • If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray. • If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry. • Fully insert the tray into the tray slot to prevent liquid from entering your device. Correct card installation (dual SIM card tray) Nano-SIM card 1 Nano-SIM card Nano-SIM card 2 microSD card SIM card manager (dual SIM models) Launch the Settings app and tap Connections → SIM card manager. • SIM cards: Activate the SIM card to use and customise the SIM card settings. • Preferred SIM card: Select to use specific SIM cards for some features, such as voice calls, when two cards are activated. • More SIM card settings: Customise the call settings.

Basics 18 Memory card (microSD card) Installing a memory card Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type.To view your device’s maximum memory card capacity, refer to the Samsung website. 2 1 4 3 1 Insert the ejection pin into the hole next to the tray to loosen the tray. 2 Pull out the tray gently from the tray slot. 3 Place a memory card on the tray with the gold-coloured contacts facing downwards and gently press the memory card into the tray to secure it. 4 Insert the tray back into the tray slot. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it. • Use caution to insert the memory card right-side up. • Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. • When you remove the tray from the device, the mobile data connection will be disabled. • If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray. • If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry. • Fully insert the tray into the tray slot to prevent liquid from entering your device.

Basics 19 • The device supports theVFAT and the exFAT file systems for memory cards.When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card.To use the memory card, you must format it. If your device cannot format or recognise the memory card, contact the memory card manufacturer or a Samsung Service Centre. • Frequent writing and erasing of data shortens the lifespan of memory cards. • When inserting a memory card into the device, the memory card’s file directory appears in the My Files → SD card folder. Removing the memory card Before removing the memory card, first unmount it for safe removal. Launch the Settings app and tap Battery and device care → Storage → → Advanced → SD card → Unmount. Do not remove external storage, such as a memory card or USB storage, while the device is transferring or accessing information, or right after transferring data. Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices. Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Battery and device care → Storage → → Advanced → SD card → Format. Before formatting the memory card, remember to make backup copies of all important data stored in the memory card.The manufacturer’s warranty does not cover loss of data resulting from user actions.

Basics 20 Turning the device on and off Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals. Side key Volume Down key Turning the device on Press and hold the Side key for a few seconds to turn on the device. Turning the device off 1 To turn off the device, press and hold the Side key and theVolume Down key simultaneously. Alternatively, open the notification panel, swipe downwards, and then tap . 2 Tap Power off. To restart the device, tap Restart. You can set the device to turn off when you press and hold the Side key. Launch the Settings app, tap Advanced features → Side key, and then tap Power off menu under Press and hold. Forcing restart If your device is frozen and unresponsive, press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it.

Basics 21 Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. To activate emergency mode, press and hold the Side key and theVolume Down key simultaneously, and then tap Emergency mode. Alternatively, open the notification panel, swipe downwards, and then tap → Emergency mode. To deactivate emergency mode, tap → Turn off Emergency mode. The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions. Initial setup When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device. If you do not connect to aWi-Fi network, you may not be able to set up some device features during the initial setup. Samsung account Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices,TVs, and the Samsung website. To check the list of services that can be used with your Samsung account, visit account.samsung.com. 1 Launch the Settings app and tap Samsung account. Alternatively, launch the Settings app and tap Accounts and backup → Manage accounts → Add account → Samsung account. 2 If you already have a Samsung account, sign in to your Samsung account. • If you want to sign in using your Google account, tap Continue with Google. • If you do not have a Samsung account, tap Create account.

Basics 22 Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Reset password on the Samsung account sign-in screen.You can find your ID or reset your password after you enter the required information. Signing out of your Samsung account When you sign out of your Samsung account, your data, such as contacts or events, will also be removed from your device. 1 Launch the Settings app and tap Accounts and backup → Manage accounts. 2 Tap Samsung account → My profile and tap Sign out at the bottom of the screen. 3 Tap Sign out, enter your Samsung account password, and then tap OK. Transferring data from your previous device (Smart Switch) You can use Smart Switch to transfer data from your previous device to your new device. Launch the Settings app and tap Accounts and backup → Bring data from old device. • This feature may not be supported on some devices or computers. • Limitations apply.Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer. Transferring data using a USB cable You can connect your previous device to your device with the USB cable to easily and quickly transfer data. 1 Connect your device and the previous device using your device’s USB cable. A USB connector may be needed depending on the previous device. 2 When the app selection pop-up window appears, tap Smart Switch → Receive data.

Basics 23 3 In the previous device, tap Allow. If you do not have the app, download it from Galaxy Store or Play Store. Your device will recognise the previous device and a list of data you can transfer will appear. 4 Select an item to bring and tap Transfer. Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage. Transferring data increases the battery power consumption of your device. Ensure that your device is sufficiently charged before transferring data. If the battery power is low, data transfer may be interrupted. Transferring data wirelessly Transfer data from your previous device to your device wirelessly viaWi-Fi Direct. 1 On the previous device, launch Smart Switch. If you do not have the app, download it from Galaxy Store or Play Store. 2 On your device, launch the Settings app and tap Accounts and backup → Bring data from old device. 3 Place the devices near each other. 4 On the previous device, tap Send data → Wireless. 5 On the previous device, tap Allow. 6 On your device, select an item to bring and tap Transfer. Backing up and restoring data using external storage Transfer data using external storage, such as a microSD card. 1 Back up data from your previous device to external storage. 2 Insert or connect the external storage device to your device. 3 On your device, launch the Settings app and tap Accounts and backup → External storage transfer. 4 Select the backup date under Restore from SD card and tap Restore. 5 Follow the on-screen instructions to transfer data from external storage.

Basics 24 Transferring backup data from a computer Transfer data between your device and a computer.You must download the Smart Switch computer version app from www.samsung.com/smartswitch. Back up data from your previous device to a computer and import the data to your device. 1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch. 2 On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer.Then, skip to the fifth step. 3 Connect your previous device to the computer using the device’s USB cable. 4 On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your previous device from the computer. 5 Connect your device to the computer using the USB cable. 6 On the computer, follow the on-screen instructions to transfer data to your device.

Basics 25 Understanding the screen Controlling the touchscreen Tapping Tap the screen. Tapping and holding Tap and hold the screen for approximately 2 seconds. Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen. • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips. • It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods. Doing so may result in afterimages (screen burn-in) or ghosting. The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area.

Basics 26 Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen.The soft buttons are set to the Recents button, Home button, and Back button by default.The functions of the buttons can change according to the app currently being used or usage environment. Button Function Recents • Tap to open the list of recent apps. Home • Tap to return to the Home screen. • Tap and hold to launch the Google Assistant app. Back • Tap to return to the previous screen. Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar. Launch the Settings app, tap Display → Navigation bar, and then tap Swipe gestures under Navigation type.The navigation bar will be hidden and the gesture hints will appear.Tap More options and select an option you want. Swipe from bottom Swipe from sides and bottom If you want to hide the gesture hints at the bottom of the screen, tap the Gesture hints switch to deactivate it.

Basics 27 Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. Switching between Home and Apps screens On the Home screen, swipe upwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen Finder Favourite apps If you add the Apps button on the Home screen, you can open the Apps screen by tapping the button. On the Home screen, tap and hold an empty area, tap Settings, and then tap the Show Apps screen button on Home screen switch to activate it.The Apps button will be added at the bottom of the Home screen. Apps button

Basics 28 Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options.You can set the wallpaper, add widgets, and more.You can also add, delete, or rearrange Home screen panels. • Adding panels: Swipe to the left, and then tap . • Moving panels:Tap and hold a panel preview, and then drag it to a new location. • Deleting panels:Tap on the panel. • Wallpapers: Change the wallpaper settings for the Home screen and the locked screen. • Themes: Change the device’s theme.Visual elements of interface, such as colours, icons, and wallpapers, will change depending on the selected theme. • Widgets:Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. Select a widget and tap Add. The widget will be added on the Home screen. • Settings: Configure settings for the Home screen, such as the screen layout. Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Settings → Home screen layout → Home screen only → Apply. You can now access all your apps by swiping to the left on the Home screen.

Basics 29 Launching Finder Search for content on the device quickly. 1 On the Apps screen, tap Search. Alternatively, open the notification panel, swipe downwards, and then tap . 2 Enter a keyword. Apps and content on your device will be searched. If you tap on the keyboard, you can search for more content. Moving items Tap and hold an item, and then drag it to a new location.To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then tap Add to Home. A shortcut to the app will be added on the Home screen. You can also move frequently used apps to the shortcuts area at the bottom of the Home screen. Creating folders Create folders and gather similar apps to quickly access and launch apps. On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. A new folder containing the selected apps will be created.Tap Folder name and enter a folder name. • Adding more apps Tap on the folder.Tick the apps to add and tap Done.You can also add an app by dragging it to the folder.

Basics 30 • Moving apps from a folder Tap and hold an app to drag it to a new location. • Deleting a folder Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted.The folder’s apps will be relocated to the Apps screen. Edge panel You can quickly access your favourite apps and features from the Edge panels. Drag the Edge panel handle towards the centre of the screen. If the Edge panel handle is not visible, launch the Settings app, tap Display, and then tap the Edge panels switch to activate it. Edge panel handle Edge panel Edge panel settings

Basics 31 Lock screen Pressing the Side key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Side key to turn on the screen. Alternatively, double-tap the screen. Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it. You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit. Launch the Settings app, tap Lock screen → Secure lock settings, unlock the screen using the preset screen lock method, and then tap the Auto factory reset switch to activate it. Indicator icons Indicator icons appear on the status bar at the top of the screen.The icons listed in the table below are most common. Icon Meaning No signal Signal strength Roaming (outside of normal service area) GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA+ network connected / LTE network connected 5G network connected

Basics 32 Icon Meaning LTE network connected in LTE network that includes the 5G network Wi-Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message Alarm activated / Mute mode /Vibration mode Flight mode activated Error occurred or caution required / Battery charging / Battery power level • The status bar may not appear at the top of the screen in some apps.To display the status bar, drag down from the top of the screen. • Some indicator icons appear only when you open the notification panel. • The indicator icons may appear differently depending on the service provider or model.

Basics 33 Notification panel When you receive new notifications, indicator icons appear on the status bar.To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards.To close the notification panel, swipe upwards on the screen. You can use the following functions on the notification panel. View the notification details and perform various actions. Clear all notifications. Launch Settings. Access the notification settings. Quick setting buttons Control media on your device and connected nearby devices. Control connected nearby devices and SmartThings devices and scenes. Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons.To add more buttons, tap . Adjust the brightness of the display. Quick setting buttons

Basics 34 To change feature settings, tap the text under each button.To view more detailed settings, tap and hold a button. To rearrange buttons, tap → Edit buttons, tap and hold a button, and then drag it to another location. Controlling media playback Take control of music or video playback easily using the Media feature.You can also continue playback on another device. 1 Open the notification panel and tap Media. 2 Tap the icons on the controller to control the playback. To continue playback on another device, tap Music Share and select the device you want. Controlling nearby devices Launch quickly and take control of nearby connected devices and frequently used SmartThings devices and scenes on the notification panel. 1 Open the notification panel and tap Devices. Nearby connected devices and SmartThings devices and scenes will appear. 2 Select a nearby device or a SmartThings device to control it, or select a scene to launch it. Screen capture and screen record Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen.You can capture the current screen and scrollable area. How to capture a screenshot Use the following methods to capture a screenshot.You can view the captured screenshots in Gallery. Method 1) Key capture: Press the Side key and theVolume Down key simultaneously. Method 2) Swipe capture:With the edge of your hand, swipe your hand to the left or right across the screen.

Basics 35 • It is not possible to capture a screenshot while using some apps and features. • If capturing a screenshot by swiping is not activated, launch the Settings app, tap Advanced features → Motions and gestures, and then tap the Palm swipe to capture switch to activate it. After capturing a screenshot, use the following options on the toolbar at the bottom of the screen: • : Capture the current content and the hidden content on an elongated page, such as a webpage.When you tap , the screen will automatically scroll down and more content will be captured. • :Write or draw on the screenshot or crop a portion from the screenshot.You can view the cropped area in Gallery. • : Add tags to the screenshot.To search for screenshots by tag, tap Search at the top of the Apps screen and tap Screenshots → .You can view the tags list and easily search for the screenshot you want. • : Share the screenshot with others. If the options are not visible on the captured screen, launch the Settings app, tap Advanced features → Screenshots and screen recorder, and then tap the Screenshot toolbar switch to activate it. Screen record Record the screen while using your device. 1 Open the notification panel, swipe downwards, and then tap (Screen recorder) to activate it. 2 Select a sound setting and tap Start recording. After a countdown, recording will start. • To write or draw on the screen, tap . 3 When you are finished recording the video, tap . You can view the video in Gallery. To change the screen recorder settings, launch the Settings app and tap Advanced features → Screenshots and screen recorder.

Basics 36 Entering text Keyboard layout A keyboard appears automatically when you enter text. Break to the next line. Delete a preceding character. Enter symbols. Enter uppercase. For all caps, tap it twice. Additional keyboard functions Enter a space. View more keyboard functions. Text entry is not supported in some languages.To enter text, you must change the input language to one of the supported languages. Changing the input language Tap → Languages and types → Manage input languages and select the languages to use.When you select two or more languages, you can switch between the input languages by swiping to the left or right on the space key. Changing the keyboard On the navigation bar, tap to change the keyboard. To change the keyboard type, tap → Languages and types, select a language, and then select the keyboard type you want. • If the keyboard button ( ) does not appear on the navigation bar, launch the Settings app, tap General management → Keyboard list and default, and then tap the Keyboard button on navigation bar switch to activate it. • On a 3 x 4 keyboard, a key has three or four characters.To enter a character, tap the corresponding key repeatedly until the desired character appears.

Basics 37 Additional keyboard functions • : Enter emoticons. • : Enter stickers.You can also enter your emoji stickers that look like you. Refer to Using your emoji stickers in chats for more information. • : Attach animated GIFs. • : Enter text by voice. • : Change the keyboard settings. Tap to use more keyboard functions. • : Search for content and enter it. • :Translate text and enter it. • : Enter your personal information registered to Samsung Pass. • : Share music links. • : Share video links. • : Add an item from the clipboard. • : Open the text editing panel. • : Change the keyboard mode. • : Change the keyboard size. • / / : Enter stickers. Some features may not be available depending on the service provider or model. Copying and pasting 1 Tap and hold over text. 2 Drag or to select the desired text, or tap Select all to select all text. 3 Tap Copy or Cut. The selected text is copied to the clipboard. 4 Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.

38 Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps.You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. Browse apps by category or tap to search for a keyword. • This app may not be available depending on the service provider or model. • To change the auto update settings, tap → → Auto update apps, and then select an option. Play Store Purchase and download apps. Launch the Play Store app. Browse apps by category or search for apps by keyword. To change the auto update settings, tap your account icon, tap Settings → Network preferences → Auto-update apps, and then select an option. Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • Uninstall: Uninstall downloaded apps. • Disable: Disable selected default apps that cannot be uninstalled from the device. Some apps may not support this feature. Enabling apps Launch the Settings app, tap Apps → → Disabled → OK, select an app, and then tap Enable.

Apps and features 39 Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device. To view your app permission settings, launch the Settings app and tap Apps. Select an app and tap Permissions.You can view the app’s permissions list and change its permissions. To view or change app permission settings by permission category, launch the Settings app and tap Apps → → Permission manager. Select an item and select an app. If you do not grant permissions to apps, the basic features of the apps may not function properly. Phone Introduction Make or answer voice and video calls. Making calls 1 Launch the Phone app and tap Keypad. 2 Enter a phone number. 3 Tap to make a voice call, or tap or to make a video call. Preview the phone number. More options Search for a contact. Add the number to the contacts list.

Apps and features 40 Making calls from call logs or contacts list Launch the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, tap → Settings → Other call settings, and then tap the Swipe to call or text switch to activate it. Using speed dial To set a number to speed dial, launch the Phone app, tap Keypad or Contacts → → Speed dial numbers, select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit. For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and hold 3. Making an international call 1 Launch the Phone app and tap Keypad. 2 Tap and hold 0 until the + sign appears. 3 Enter the country code, area code, and phone number, and then tap . Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the Send message bar upwards and select a message to send. To create various rejection messages, launch the Phone app, tap → Settings → Quick decline messages, enter a message, and then tap .

Apps and features 41 Blocking phone numbers Block calls from specific numbers added to your block list. 1 Launch the Phone app and tap → Settings → Block numbers. 2 Tap Recents or Contacts, select contacts or phone numbers, and then tap Done. To manually enter a number, tap Add phone number, enter a phone number, and then tap . When blocked numbers try to contact you, you will not receive notifications.The calls will be logged in the call log. You can also block incoming calls from people that do not show their caller ID.Tap the Block unknown/private numbers switch to activate the feature. Options during calls • Add call: Dial a second call.The first call will be put on hold.When you end the second call, the first call will be resumed. • Hold call: Hold a call. • Bluetooth: Switch to a Bluetooth headset if it is connected to the device. • Speaker: Activate or deactivate the speakerphone.When using the speakerphone, keep the device away from your ears. • Mute:Turn off the microphone so that the other party cannot hear you. • Keypad / Hide: Open or close the keypad. • : End the current call. • Camera: During a video call, turn off the camera so that the other party cannot see you. • Switch: During a video call, switch between the front and rear cameras. Some features may not be available depending on the service provider or model.

Apps and features 42 Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 Launch the Contacts app and tap . 2 Select a storage location. 3 Enter contact information and tap Save. Importing contacts Add contacts by importing them from other storages to your device. 1 Launch the Contacts app and tap → Manage contacts → Import or export contacts → Import. 2 Follow the on-screen instructions to import contacts. Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. 1 Launch the Settings app, tap Accounts and backup → Manage accounts and select the account to sync with. 2 Tap Sync account and tap the Contacts switch to activate it.

Apps and features 43 Searching for contacts Launch the Contacts app.Tap at the top of the contacts list and enter search criteria. Tap the contact.Then take one of the following actions: • : Make a voice call. • / : Make a video call. • : Compose a message. • : Compose an email. Deleting contacts 1 Launch the Contacts app and tap → Delete contacts. 2 Select contacts and tap Delete. To delete contacts one by one, tap a contact from the contacts list and tap More → Delete. Sharing contacts You can share contacts with others by using various sharing options. 1 Launch the Contacts app and tap → Share contacts. 2 Select contacts and tap Share. 3 Select a sharing method. Creating groups You can add groups, such as family or friends, and manage contacts by group. 1 Launch the Contacts app and tap → Groups → Create group. 2 Follow the on-screen instructions to create a group. Merging duplicate contacts If your contacts list includes duplicate contacts, merge them into one to streamline your contacts list. 1 Launch the Contacts app and tap → Manage contacts → Merge contacts. 2 Tick contacts and tap Merge.

Apps and features 44 Messages Introduction Send and view messages by conversation. You may incur additional charges for sending or receiving messages when you are roaming. Sending messages 1 Launch the Messages app and tap . 2 Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger.The recording icon appears only while the message input field is empty. 3 Tap to send the message. Enter recipients. Enter a message. Enter stickers. Attach files. Recipient Send the message. Viewing messages 1 Launch the Messages app and tap Conversations. 2 On the messages list, select a contact or a phone number. • To reply to the message, tap the message input field, enter a message, and then tap . • To adjust the font size, spread two fingers apart or pinch on the screen. Sorting messages You can sort messages by category and manage them easily. Launch the Messages app and tap Conversations → Add category. If the category option does not appear, tap → Settings and tap the Conversations categories switch to activate it.

Apps and features 45 Deleting messages Tap and hold a message to delete, then tap Delete. Changing message settings Launch the Messages app, tap → Settings.You can block unwanted messages, change notification settings, and more. Internet Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. 1 Launch the Internet app. 2 Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. To switch between tabs quickly, swipe to the left or right on the address field. Bookmark the current webpage. Open the homepage. Move between pages. More options Refresh the current webpage. Manage tabs. / Use secret mode. View your bookmarks.

Apps and features 46 Using secret mode If you set a password for secret mode, you can prevent others from viewing your search history, browsing history, bookmarks, and saved pages. 1 Tap → Turn on Secret mode. 2 Tap the Lock Secret mode switch to activate it, tap Start, and then set a password for secret mode. In secret mode, the device will change the colour of the toolbars.To deactivate secret mode, tap → Turn off Secret mode. In secret mode, you cannot use some features, such as screen capture. Camera Introduction Take pictures and record videos using various modes and settings. Camera etiquette • Do not take pictures or record videos of other people without their permission. • Do not take pictures or record videos where legally prohibited. • Do not take pictures or record videos in places where you may violate other people’s privacy. Taking pictures 1 Launch the Camera app. You can also launch the app by pressing the Side key twice quickly or dragging to the left on the locked screen. • Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set. • The camera automatically shuts off when unused. • Some methods may not be available depending on the service provider or model. 2 Tap the image on the preview screen where the camera should focus. To adjust the brightness of pictures, drag the adjustment bar that appears above or below the circular frame.

Apps and features 47 3 Tap to take a picture. To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Camera settings Take a picture. Preview thumbnail Shooting modes list Scene optimiser Zoom Switch between the front and rear cameras. Options for current shooting mode • The preview screen may vary depending on the shooting mode and which camera is being used. • When you take pictures or videos with a high resolution or a high zoom ratio, the focus may not be clear if the subject is close.Take pictures or videos from a good distance. • If pictures you take appear blurry, clean the camera lens and try again. • Make sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions. • Your device’s camera features a wide-angle lens. Minor distortion may occur in wide-angle pictures or videos and does not indicate device performance problems. To correct the distortion in pictures, tap on the preview screen, tap Format and advanced options, and then tap the Ultra wide shape correction switch to activate it. • The maximum capacity for recording a video may vary depending on the resolution. • The camera may fog up or form condensation if the device is exposed to sudden changes in air temperature, due to the difference in temperature outside and inside the camera cover.Try to avoid such conditions when planning to use the camera. If fogging does occur, allow the camera to dry naturally at room temperature before taking pictures or recording videos, otherwise results may look blurry.

Apps and features 48 Using zoom features Select / / or drag it to the left or right to zoom in or out. Alternatively, spread two fingers apart on the screen to zoom in, and pinch to zoom out. • :The Ultra wide camera lets you take wide-angle pictures or record wide-angle videos of things like landscapes. • :The wide-angle camera lets you take basic pictures or record normal videos. • :The telephoto camera lets you take pictures or record videos by enlarging the subject. Zoom features are available only when using the rear camera. Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources. Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked.The setting remains locked even after you take a picture. This feature may not be available depending on the shooting mode. Using the camera button • Tap and hold the camera button to record a video. • To take burst shots, swipe the camera button to the edge of the screen and hold it. • If you add another camera button, you can move it anywhere on the screen and take pictures more conveniently. On the preview screen, tap → Shooting methods and tap the Floating Shutter button switch to activate it. Options for current shooting mode On the preview screen, use the following options. • : Activate or deactivate the flash. • : Select the length of the delay before the camera automatically takes a picture. • : Select an aspect ratio and resolution for pictures.

Apps and features 49 • : Activate or deactivate the motion photo feature. If you activate the feature, a video clip will also be taken from a few seconds before tapping the camera button. • : Activate or deactivate the super steady feature to stabilise a video. • : Activate or deactivate the night hyperlapse feature. • : Select a frame rate. • : Select an aspect ratio for videos. • : Select a resolution for videos. • : Apply a filter effect or beauty effects. • : Select a metering method.This determines how light values are calculated. Centre-weighted uses the light in the centre portion of the shot to calculate the exposure of the shot. Spot uses the light in a concentrated centre area of the shot to calculate the exposure of the shot. Matrix averages the entire scene. • : In FOOD mode, focus on a subject inside the circular frame and blur the image outside the frame. • : In FOOD mode, adjust the colour tone. The available options may vary depending on the model or shooting mode. Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture pictures easily. On the shooting modes list, tap PHOTO and tap to take a picture. Taking high-resolution pictures Take high-resolution pictures. In the shooting options, tap → and take a picture. The resolution may vary depending on the model. Scene optimiser When the camera recognises the subject, the scene optimiser button will change and the optimised colour and effect will be applied. If this feature is not activated, tap on the preview screen and tap the Scene optimiser switch to activate it.

Apps and features 50 Shot suggestions The camera suggests the ideal composition for the picture by recognising the position and angle of your subject. On the preview screen, tap and tap the Shot suggestions switch to activate it. 1 On the shooting modes list, tap PHOTO. A guide will appear on the preview screen. 2 Point the guide at the subject. The camera recognises the composition, and the recommended composition appears on the preview screen. 3 Move the device so the guide matches the recommended composition. When the ideal composition is achieved, the guide will change to yellow. 4 Tap to take a picture. Guide Ideal composition