Sage Precision Brewer manual

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  • Brand: Sage
  • Product: Coffee maker
  • Model/name: Precision Brewer
  • Filetype: PDF
  • Available languages: , , , , , ,

Table of Contents

Page: 0
BDC450/SDC450
BDC400/SDC400
the Sage Precision Brewer®
EN QUICK GUIDE DE KURZANLEITUNG
FR GUIDE RAPIDE NL SNELSTARTGIDS
ES GUÍA RÁPIDA
IT GUIDA RAPIDA
PT MANUAL RÁPIDO
SDC400_450_UG5_COMBINED_F19.indb 1 21/8/19 10:01 am
Page: 1
2
SAGE®
RECOMMENDS
SAFETY FIRST
At Sage®
we are very safety
conscious.We design and
manufacture consumer
products with the safety of
you, our valued customer,
foremost in mind. In addition
we ask that you exercise a
degree of care when using
any electrical appliance
and adhere to the following
precautions.
IMPORTANT
SAFEGUARDS
READ ALL INSTRUCTIONS
BEFORE USE AND SAVE
FOR FUTURE REFERENCE
• A downloadable version of this
document is also available at
sageappliances.com
• Before using for the first time please
ensure that your electricity supply is
the same
as shown on the rating label
on the underside of the appliance.
If you have any concerns please
contact your local electricity
company.
• Remove and safely discard
any packaging materials
before first use.
• To eliminate a choking hazard for
young children, safely discard the
protective cover fitted to the power
plug.
• Always ensure the appliance is
properly assembled before use.
Follow the instructions provided in
this book.
• Keep the appliance clean.Follow
the cleaning instructions provided in
this book.
• Ensure the supplied mesh basket
filter or a paper filter
(8 -12 cup, flat base basket style
with ~ 3¼" / 8.25cm base) is placed
in the coffee basket before using the
appliance.
• Do not use the mesh basket filter in
conjunction with a paper filter.
• Before starting a brew cycle:
− 
Check that the carafe drip stop
moves up and down freely.
− 
Completely empty the carafe
and securely lock the carafe lid
in place.
− Insert and seat the carafe
		 under the drip stop.
− Ensure the filter basket is
empty and properly fit in place.
2 Sage®
Recommends Safety First
6 Components
8 Operation
13 Care & Cleaning
14 Troubleshooting
17 Guarantee
Contents
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3
EN
• During a brew cycle:
− Do not remove the carafe
or remove the filter basket
while the unit is in a brew
cycle.Failure to follow the
above may lead to scalding
or serious injury.
• Some surfaces may be hot, use
caution when touching or lifting
the unit or accessories.
• Use only carafe handle when
lifting the carafe.
• The carafe is designed for use
with this appliance only.It must
never be used on a range top or
in a microwave.
• Scalding may occur if the carafe
lid or basket is removed during
the brewing cycle.
CAUTION
• Risk of injury.Proper installation/
removal of basket is required to
reduce the risk of splashing of
hot water.
• Always ensure the carafe lid is
securely locked in place onto the
carafe before pouring.
• Do not use the carafe with a
cracked, loose, weakened or
damaged handle.
• Do not use the filter basket with
a cracked, loose, weakened or
damaged handle.
• Do not touch hot surfaces.Use
the handle for lifting and carrying
the carafe.
• Always wait until the machine
has cooled before removing
the brew basket.
• Do not set a hot carafe on a wet,
cold or heat sensitive surface.
• Always turn the appliance to the
off position, switch off at the power
outlet and unplug at the power
outlet when the appliance is not in
use.
• Do not use harsh or abrasive
materials when cleaning any part
of this appliance such as steel
wool or scoring pads.
• The use of attachments not
sold or recommended by
Sage® may cause fire,
electric shock or injuries.
• Always ensure the appliance is
turned OFF, unplugged at the
power outlet and has been allowed
to cool before cleaning, attempting
to move or storing.
• Proper installation of filter basket,
showerhead seal,
and showerhead locking
ring is required to reduce the risk of
splashing of hot water.
CAUTION
• We recommend using cold, filtered
water.We do not recommend the
use of de‑mineralised or distilled
water as this may affect the taste of
brewed coffee.
IMPORTANT SAFEGUARDS FOR
ALL ELECTRICAL APPLIANCES
• The appliance can be used by
children aged 8 or older and
persons with reduced physical,
sensory or mental capabilities
or a lack of experience and
knowledge, only if they have been
given supervision or instruction
concerning use of the appliance
in a safe way and understand the
hazards involved.
• Children should not play
with the appliance.
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4
• Cleaning of the appliance
should not be carried out by
children unless they are 8 years
or older and supervised.
• Any maintenance other
than cleaning should be
performed by an authorised
Sage® service centre.
• The appliance and its cord
should be kept out of reach
of children aged 8 years
and younger.
• Do not use the appliance if the
power cord, power plug, or
appliance becomes damaged
in any way.If damaged or
maintenance other than
cleaning is required, please
contact Sage Customer Service
or go to sageappliances.com
• Fully unwind the power cord
before operating.
• Do not let the cord hang
over the edge of a bench
or table, touch hot surfaces,
or become knotted.
• Do not leave the appliance
unattended when in use.
• This appliance is for household
use only.Do not use the
appliance for anything other
than its intended use.Do not
use in moving vehicles or boats.
Do not use outdoors.Misuse
may cause injury.
• It is recommended to regularly
inspect the appliance.
NOTICE TO CUSTOMERS
REGARDING MEMORY
STORAGE
Please note that in order to better
serve our customers, internal
memory storage has been
imbedded into your appliance.
This memory storage consists
of a small chip to collect certain
information about your appliance
including the frequency of use
of the appliance and the manner
in which your appliance is being
used.In the event your appliance
is returned for service, the
information collected from the
chip enables us to quickly and
efficiently service your appliance.
The information collected also
serves as a valuable resource
in developing future appliances
to better serve the needs of our
consumers.The chip does not
collect any information regarding
the individuals who use the
product or the household where
the product is used.If you have
any questions regarding the
memory storage chip please
contact us at
privacy@sageappliances.com
SDC400_450_UG5_COMBINED_F19.indb 4 21/8/19 10:01 am
Page: 4
5
EN
SHORT CORD INSTRUCTIONS
• Your Sage®
appliance is fitted
with a short power cord to
reduce the risk of personal
injury or property damage
resulting from pulling, tripping
or becoming entangled with a
longer cord.Longer detachable
power cords or extension cords
are available and may be used
if care is exercised.
• If an extension cord is used,
(1) the marked electrical rating
of the cord set or extension
cord should be at least as
great as the electrical rating
of the appliance,
(2) the cord should be arranged
so that it will not drape over
the counter‑top or table
where it can be pulled
on by children or tripped
over unintentionally and
(3) the extension cord must
include a 3‑prong
grounding plug.
• The installation of a residual
current safety switch is
recommended to provide
additional safety when
using all electrical appliances.
Safety switches with a rated
operating current not more
than 30mA are recommended.
Consult an electrician for
professional advice.
FOR HOUSEHOLD USE ONLY
SAVE THESE INSTRUCTIONS
NOTE
This appliance has a three wire
grounded plug.To reduce the
risk of electric shock, this plug
will fit in a polarised outlet only
one way.If the plug does not fit
properly into the outlet, contact
a qualified electrician.
Do not use an adapter or modify
the plug in any way.Do not
connect the appliance to an
external switch or device
(such as a timer, monitor or
remote circuit) that can be
switched on and off.
The symbol shown
indicates that this appliance
should not be disposed of
in normal household waste.
It should be taken to a local
authority waste collection centre
designated for this purpose or to
a dealer providing this service.
For more information, please
contact your local council office.
To protect against electric
shock, do not immerse the
power plug, cord or appliance in
water or any liquid.
SDC400_450_UG5_COMBINED_F19.indb 5 21/8/19 10:01 am
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6
Components
B
J
K
E
C
F
D
G
H
A
I
L
M
N
A. Tank lid
B. Water tank
C. Water filter
D. Water filter adapter
E. LCD display
F. SELECT dial
G. START / CANCEL button
H. AUTO START button
I. Brew basket
J. Showerhead
K. Showerhead ring
L. Drip stop lever
M. Carafe lid
N. Carafe
Rating Information SDC450
220-240V ~50-60Hz 1550-1760W
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7
EN
A
D
E
B
C
ACCESSORIES
A. Cone filter basket insert
B. Mesh basket filter
C. Sage®
coffee measuring scoop
D. Water hardness test strip
(see page 8 for directions)
E. Flat bottom basket filter paper pack
(10 pieces)
Rating Information SDC400
220-240V ~50-60Hz 1550-1850W
SDC400_450_UG5_COMBINED_F19.indb 7 21/8/19 10:01 am
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8
Operation
WATER HARDNESS SETTING
& FLUSHING
1. Ensure that the empty coffee basket and empty
carafe (with lid attached) are inserted into
the machine.
2. Fill the water tank with fresh cold water to
the MAX mark on the water tank.Plug into
power outlet.
3. When first turned on, the machine will show
‘SEt HArdnESS’ on LCD, asking you water
hardness level.Press SELECT dial once.Dip
the water hardness test strip into the filled water
tank for 1 second.Remove and wait 1 minute to
reveal the result.
4. Rotate SELECT dial until the corresponding
test result is shown on the screen.Press to set.
5. Install the water filter into the water tank before
continuing to the flush cycle.
6. The machine will show‘FLUSH Unit’ on LCD.
Press SELECT dial to commence flush cycle.
The machine will dispense all the water from
the tank, through the system and into the empty
carafe.After flushing, empty the basket and
carafe.
INSTALLING THE WATER FILTER
This product is designed to be used with a water
filter installed in the water tank.Not doing so will
affect the internal components and performance of
the appliance.
The filter cartridges should be replaced regularly;
when indicated on the LCD screen.
NOTE
All water tank levels will be incorrect if the machine
is used without the water filter correctly installed.
1. Remove the water filter and water filter adapter
from the packaging.
2. Soak the filter in cold water for 5 minutes.
3. Attach water filter to adapter.
4. Insert the assembled water filter and adapter
into the water tank.
5. Fill the water tank with cold water to the
indicated MAX marking.
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9
EN
BREWING A CARAFE
1. Select the correct basket and filter to suit the
amount of coffee being brewed.
2 - 8 CUPS 8+ CUPS
8+ CUPS
OR
OR
CAUTION
Filling the basket without a mesh basket filter
or filter paper may cause the basket to overflow
during the brewing cycle.
2. Fill the water tank with fresh cold water up to
the MAX marking on the water tank.
NOTE
This machine will brew all the water in the tank.
Ensure the tank is not filled past the indicated MAX
marking.
3. Grind enough coffee beans for the volume of
coffee being brewed.For a full 12 cup carafe,
we recommend (108g) of coffee, approximately
13 level Sage®
measuring scoops.Roughly
1 scoop for every 150ml.
4. Insert the correct filter paper, cone or flat
bottom, or mesh basket, into the brew basket.
Add your ground coffee then insert the brew
basket into the machine.
NOTE
Never use both mesh basket filter and paper filter
at the same time.
5. Lock the carafe lid onto the carafe and insert
under the drip stop outlet.
ALIGN AR
R
O
W
S
T
U
R
N
T
O
P
O
U
R
CAUTION
The carafe MUST be in place before you brew
with the water level higher than the SINGLE CUP
marking. Otherwise the coffee basket will overflow.
COFFEE/WATER RATIO
We recommend 1 level Sage scoop of coffee grounds per 150ml cup of water.Adjust the amount
according to your individual taste.The maximum capacity for pre-ground coffee is 12 level Sage scoops.
Exceeding this amount may cause the coffee basket to overflow.
Cups of coffee
(150ml cup)
1 2 3 4 5 6 7 8 9 10 11 12
Scoops of
coffee grinds
1
(8.25g)
2
(16.5g)
3
(24.75g)
4
(33g)
5
(41.25g)
6
(49.5g)
7
(57.75g)
8
(66g)
9
(74.25g)
10
(82.5g)
11
(90.75g)
12
(99g)
Water amount 150ml 300ml 450ml 600ml 750ml 900ml 1.05L 1.2L 1.35L 1.5L 1.65L 1.8L
SDC400_450_UG5_COMBINED_F19.indb 9 21/8/19 10:01 am
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10
NOTE
Always ensure your carafe is empty and clean
before brewing.
NOTE
For the very best tasting coffee we recommend
using a brew ratio of 60g of coffee per 1.0 litre
of water.
6. Rotate the SELECT dial to the desired
mode.Press the START / CANCEL button to
commence brewing.
7. When your coffee is ready, the machine
will beep 3 times then commence counting up
for theTIME SINCE BREW.
FAST
GOLD
SETCLOCK STANDBY
KEEP WARM
EXIT
DESCALE
SOUND
SETTINGS
COLD BREW
MYBREW
POUROVER
STRONG
BLOOM TIME
BLOOM VOL.
BREW TEMP.
FLOWRATE
CUSTOMIZE
CARAFE LID
REMOVE
FILL
AUTO START
TANK!
TIME SINCE BREW
MIN
HEATING BLOOMINGBREWING
AM
PM
HR
MAX
AT
NOTE
Never fill the water tank once the coffee machine
has started a brewing cycle.
BREW MODES
• FAST:This mode is to deliver the fastest
brewed coffee.
• GOLD (recommended):This mode meets the
criteria for an optimum brew and the gold cup
standard* requirements of ECBC (European
Coffee Brewing Center) using the Cone Filter
basket and water volumes of 1.0L & 1.2L together
with a brew ratio of 60g of coffee to 1.0L of water.
• STRONG:This brewing mode delivers a stronger
tasting coffee.
• MY BREW: Allows you to customise every
brew setting.
−
− Bloom Time: Coffee bloom occurs when
hot water hits the ground coffee.This setting
allows you to adjust how long the bloom time
lasts.We recommend 30-60 seconds.
−
− Bloom Volume:You can adjust the amount
of water used for blooming by changing this
setting.Ideally, this will be around 10% of the
brew volume.
−
− Brewing Temp:You can adjust the temperature
of the brew water to suit your favourite coffee.
−
− Flow Rate: You can adjust brewing time
to control contact time by adjusting the
water delivery speed.
• POUR OVER: If you are using the Pour Over
Adapter, use this mode.Adapter sold separately.
• COLD BREW:
Due to the long duration (typically 4-14 hours)
of the brewing process we recommend setting
the machine up overnight.
1. Fill the tank with your desired volume of chilled
water, ensuring this is below the COLD BREW
marking.
2. Remove the basket, and ensure both the cone
insert and mesh basket filter are removed.Add
a large paper filter and then coffee at 2-3 times
of regular ratio (approximately 9 scoops for
450 mls).Reinsert the basket into the machine.
3. Remove the lid from the carafe and re-insert the
carafe.
4. Navigate to the COLD BREW setting
and press START / CANCEL.
NOTE
COLD BREW mode will be disabled if there is more
than 450 mls of water in the tank.
SINGLE CUP / SMALLER VOLUMES
(LESS THAN 450 MLS)
1. Your Sage®
Precision Brewer will recognise when
the brewer has less than 450 mls of water and will
adjust the brew settings, automatically.Fill your
cup with fresh cold water and then pour it into the
water tank, ensuring the water level stays below
the SINGLE CUP line.
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11
EN
NOTE
DO NOT fill the water tank above the SINGLE
CUP marking or the volume of the cup being used.
Otherwise it will overflow, as the machine brews
until the water tank is empty.
2. Place your empty cup underneath the brew
basket outlet.
3. We recommend using cone filter basket insert
for single cups.
4. Insert the Cone filter basket into the brew
basket.Use the alignment marks as a guide.
5. Place a cone shaped paper filter into the cone
filter basket.
6. Grind the correct amount of whole bean coffee
for the amount being brewed.
7. Select desired brewing mode.
8. Press START / CANCEL to begin brewing.
AUTO START
Allows you to automatically start brewing
at preset time.
1. Set filter basket type for the amount
of coffee being brewed.
2. Select your brewing mode.
3. Fill the water tank with enough fresh cold water
for the amount of coffee being brewed.
4. Insert the brew basket with your desired insert
or paper filter and add ground coffee.
5. Insert the appropriate cup or the carafe with
the lid locked in place into the machine.
6. Press the AUTO START button.
FAST
GOLD
SETCLOCK STANDBY
KEEP WARM
EXIT
DESCALE
SOUND
SETTINGS
COLD BREW
MYBREW
POUROVER
STRONG
BLOOM TIME
BLOOM VOL.
BREW TEMP.
FLOWRATE
CUSTOMIZE
CARAFE LID
REMOVE
FILL
AUTO START
TANK!
TIME SINCE BREW
MIN
HEATING BLOOMINGBREWING
AM
PM
HR
MAX
AT
7. The machine will prompt you to set the time
for Auto Start.Rotate the SELECT dial to adjust
Auto Start time, press SELECT dial to set.
Auto Start is now set and the machine will
enter Auto Start mode, brewing automatically
at the set Auto Start time.
NOTE
If the clock hasn’t been set, the machine will
prompt you to set the clock.Ensure the clock is
correct.The clock will reset every time the unit is
unplugged.
FAST
GOLD
SETCLOCK STANDBY
KEEP WARM
EXIT
DESCALE
SOUND
SETTINGS
COLD BREW
MYBREW
POUROVER
STRONG
BLOOM TIME
BLOOM VOL.
BREW TEMP.
FLOWRATE
CUSTOMIZE
CARAFE LID
REMOVE
FILL
AUTO START
TANK!
TIME SINCE BREW
MIN
HEATING BLOOMINGBREWING
AM
PM
HR
MAX
AT
8. Pressing START / CANCEL will cancel the set
AUTO START time.
SETTINGS
• SET CLOCK: Set the time displayed on LCD.
• DESCALE: Clear mineral build up on internal
components.
• SOUND: Sound volume is adjustable and also
can be turned off.
• STANDBY: Adjust time to automatically enter
STANDBY mode after a period of no use.
• NEW FILTER: Update when a new filter is
installed in the machine.
CHILD-LOCK
To prevent children from possible danger,
child-lock feature is available.Press and hold
AUTO START for 3 seconds.LCD
will display “CL” when it is locked.Repeat this
again or unplug the unit to unlock.
DEGREE INDICATION PREFERENCE
To switch between C° / F°, press the SELECT dial
and AUTO START button at the same time.Rotate
the SELECT dial to set preference.
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12
Care &
Cleaning
Always turn the coffee machine off and remove the
plug from the power outlet before cleaning.
CLEANING THE COFFEE BASKET
AND MESH BASKET FILTER
Remove the coffee basket.Discard any ground
coffee and filter paper.The coffee basket and
mesh basket filter can be rinsed under running
water.Ensure the fine holes of the mesh basket
filter are clear.For a deeper clean, wash the coffee
basket and mesh basket filter in warm, soapy water
with a soft bristled brush.
CAUTION
The coffee basket, mesh basket or paper filter
may still be very hot after brewing.Use caution and
allow to cool before removing.
CLEANING THE CARAFE
After each use, empty the carafe.Do not let brewed
coffee stand overnight as this can cause the carafe
to stain.Rinse the carafe and carafe lid under warm
running water.For a deeper clean, we recommend
regularly washing the carafe in warm, soapy water
using a soft bristled brush.Do not use abrasive
cleansers, pads or cloths which can scratch the
surface.Rinse and dry thoroughly.
CLEANING THE SHOWERHEAD
Simply wipe down the showerhead area
periodically.However, if a more thorough clean
is required, the Showerhead can be removed by
unlocking the Showerhead Ring.Rotate clockwise
then remove the Showerhead for cleaning.Once
complete, reinstall the Showerhead.
CLEANING THE OUTER HOUSING
The outer housing and LCD screen can be
cleaned with a soft, damp cloth.Apply cleaner to
the cloth and not the LCD surface.Polish with a
soft, dry cloth.Cleaning and drying with dry paper
towels or abrasive cloths and cleaners may scratch
the surface.
REPLACING THE WATER FILTER
The provided water filter helps prevent scale
build-up in and on many of the inner functioning
components.Replacing the water filter when
indicated on the screen or after 3 months will
reduce the need to descale.
KEEP WARM
*
Applicable to the Sage®
Precision Brewer™
Glass (SDC400) only.
FAST
GOLD
SETCLOCK STANDBY
KEEP WARM
EXIT
DESCALE
SOUND
SETTINGS
COLD BREW
MYBREW
POUROVER
STRONG
BLOOM TIME
BLOOM VOL.
BREW TEMP.
FLOWRATE
CUSTOMIZE
CARAFE LID
REMOVE
FILL
AUTO START
TANK!
TIME SINCE BREW
MIN
HEATING BLOOMINGBREWING
AM
PM
HR
MAX
AT
NEW FILTER
KEEP WARM will be activated automatically for
brew volumes above 450 mls.
• KEEP WARM can be switched off by navigating
the SETTINGS menu to KEEP WARM then
rotate and press SELECT dial to set ON or OFF.
• Keep warm will not engage on cold brew mode
or pour over mode.
CAUTION
The bottom of the carafe is hot to touch for several
minutes after brewing.Use caution and ensure not
to set the carafe on a heat sensitive surface.
CAUTION
Do not place the thermal carafe on the heater plate
when KEEP WARM is activated.It will damage the
insulation.
WARNING
Do not place pour over kit / box on heater plate
when hot.
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13
EN
REPLACING THE WATER FILTER
1. Remove old water filter and separate the
adapter from the filter cartridge.Discard old
cartridge.
2. Soak the new filter in cold water for 5 minutes.
3. Attach water filter to adapter.Insert the
assembled water filter and adapter into the
water tank.
4. Fill the water tank with cold water to the
indicated MAX marking.
5. Navigate the SETTINGS menu and setYES to
the NEW FILTER.
NEW FILTER
DESCALING
After regular use, hard water can cause mineral
build up in internal components, reducing the
brewing flow, brewing temperature, power of the
machine, and taste of the coffee.
We recommend to descale regularly.When LCD
shows “DESCALE” (flashing), descaling cycle
is needed but the cycle can be performed at
anytime.Descaler is available on the Sage website.
NOTE
It takes approximately 33 minutes to complete
descaling cycle.
1. Empty the water tank and remove the water
filter.
2. Prepare a descale solution in accordance with
manufacturer’s instructions.Pour this solution
into the empty water tank , do not exceed MAX
marking.
3. Place the basket and the carafe into position
under the drip stop outlet, Ensure the carafe
is empty and the lid is securely locked.
4. Navigate SETTINGS menu to DESCALE.
Press SELECT dial to start the cycle.The time
remaining will display on the LCD.
5. When the descaling process is finished, the
LCD screen will go back to the main menu.
To completely remove residual water in the
tank, brew with fresh water twice.Discard the
water from the carafe and rinse thoroughly.
NOTE
We recommend to brew through again after
descaling to brew out the residue descale solution.
NOTE
You cannot stop the descaling process mid cycle.
Force stop by unplugging the cord from the
power outlet.
FACTORY RESET
This will reset the machine to the factory settings,
including water hardness setting.Hold the START
button, the SELECT button, and AUTO START
button altogether for 3 seconds.When LCD shows
“rES”(flashing), press SELECT button to start.
Rotate betweenYES or NO and press to confirm.
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14
Troubleshooting
PROBLEM POSSIBLE CAUSE WHAT TO DO
Coffee too
strong or weak
• Amount of coffee and water is not
correct (1 spoon :150ml cup).
• Check correct amount of coffee or water
is used.
Coffee leaking
from basket
when removed
• The basket drip-stop seal doesn’t
cover the gap properly due to
foreign material.
• Check that there is no obstruction in the
basket drip-stop seal.Wash out the basket
seal by turning the basket upside down,
and pressing down and rinsing into the
seal to clear any particles obstructing
that area.
Coffee
overflowing from
the basket
(CAUTION: If
the basket has
overflowed
remove slowly
and with caution)
• Carafe is not inserted.
• Amount of coffee and water is not
correct (1 spoon :150ml cup).
• Grind size is too fine.
• Too much grinds in the basket.
• No paper in the basket.
• Putting paper into mesh basket
filter.
• If you are brewing with carafe, check
that the carafe is inserted.
• Check that the correct amount of coffee
and water is used for the operation.
• Correct grind size / amount.
• Use mesh basket filter without paper
and other baskets with paper.
‘FILL TANK’ on
LCD screen
• Water tank is empty or not enough
water to brew the selected volume.
• Sensors may be dirty.
• Open the lid and pour the desired amount
of cold, preferably filtered water.
• While the tank is empty wipe the sensor
prisms in the tank with a cloth.
Auto Start does
not function
• Auto Start does not repeat after it
has been activated.
• Re-engage the Auto Start mode for each
time that it needs to be used.
Shows ‘CLOCK’
when Auto Start
is pressed
• Current time should be set before
setting Auto Start.
• Set the current time before using
Auto Start.
Clock does not
remember time
• Clock is cleared every time the unit
is unplugged.
• Keep the unit plugged in.
Auto Start starts
at the wrong time
• Current time is not correct. • Set the correct current time in the
SETTINGS menu.
Carafe overfilling • Carafe is not completely empty
before brewing.
• Amount of water is too much.
• Check that the carafe is empty before
brewing.
• Check that the MAX line on the water tank
is not exceeded.
• Ensure water runs freely through carafe lid.
LCD shows ‘FILL
TANK’ when
there is water
in the tank
• Check that the unit is not in direct
sunlight or direct bright lighting.
• Move unit away from the light source.
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15
EN
PROBLEM POSSIBLE CAUSE WHAT TO DO
Brew doesn’t
start
• There is no water in the water tank.
• Each brewing mode has different
water amount limits, and it does
not brew when the amount
is beyond the limit.
• Check that the water tank is filled.
• Check the water amount limits for
each mode.
Showerhead
falls out
• The showerhead may loosen
and fall out from time to time if not
inserted or tightened correctly.
• Please wash the showerhead ring
and seal and re-insert.
The mesh filter
in the water
tank loosens
and floats
• Mesh filter is not inserted
or tightened correctly.
• Call Sage®
Consumer Support.
Carafe drip stop
stays down
• The drip stop is stuck. • Pull the drip stop back up.
• Clean the drip stop for any foreign objects
of coffee grinds or stains.
• If the problem persists and drip stop does
not return to top position please call Sage®
Consumer Support.
Unit produces
excessive steam
while brewing or
runs for extended
periods with only
steam output
• Brewing performance is affected
by scale accumulated by
hard water.
• Brewing temperature profile is not
properly set.
• Descale the unit.
• Call Sage®
Consumer Support if problem
persists.
‘DESCALE’ on
LCD screen
(flashing)
• Brewing performance is affected
by scale accumulated by
hard water.
• Descale the unit by following the
instructions under Descaling in the Care
& Cleaning section of this manual.
Unit shows
“too hot”
• Unit has been run too many times
back to back and the components
are overheated.
• Let unit rest for at least 20mins before
starting another cycle.
LCD flashes
FILTER
• Water filter needs to be replaced. • Replace water filter following instructions in
‘Care and Cleaning’ section.
Navigate to SETTINGS menu and setYES
to NEW FILTER.
2 YEAR LIMITED GUARANTEE
Sage Appliances guarantees this product
for domestic use in specified territories for
2 years from the date of purchase against
defects caused by faulty workmanship and
materials. During this guarantee period Sage
Appliances will repair, replace, or refund any
Guarantee
defective product (at the sole discretion of Sage
Appliances).
All legal warranty rights under applicable
national legislation will be respected and will
not be impaired by our guarantee. For full terms
and conditions on the guarantee, as well as
instructions on how to make a claim, please
visit www.sageappliances.com.
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the Sage Precision Brewer®
FR GUIDE RAPIDE
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the Sage Precision Brewer®
IT GUIDA RAPIDA
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the Sage Precision Brewer®
NL SNELSTARTGIDS
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the Sage Precision Brewer®
ES GUÍA RÁPIDA
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the Sage Precision Brewer®
PT MANUAL RÁPIDO
SDC400_450_UG5_COMBINED_F19.indb 1 21/8/19 10:01 am

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