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Congratulations on your purchase and welcome to
Philips! To fully benefit from the support that
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Important safety information
Read this important information carefully before
you use the appliance and save it for future
Note: The accessories and features of different
models vary. For example, some models come with
a sanitizer or are equipped with Bluetooth.
- Keep the charger and/or sanitizer away from
water. Do not place or store the appliance
where it can fall or be pulled into a tub or sink.
- Do not immerse the charger and/or sanitizer in
water or any other liquid.
- After cleaning, make sure the charger and/or
sanitizer is completely dry before you connect it
to the wall socket.
- This appliance can be used by children and
persons with reduced physical, sensory or
mental capabilities or lack of experience and
knowledge if they have been given supervision
or instruction concerning use of the appliance
in a safe way and understand the hazards
involved. Cleaning and user maintenance shall
not be made by children without supervision.
- Children shall not play with the appliance.
- If the appliance is damaged in any way (brush
head, toothbrush handle, charger and/or
sanitizer), stop using it.
- The mains cord cannot be replaced. If the mains
cord is damaged, discard the charger and/or
- Always replace the charger and/or sanitizer
with one of the original type in order to avoid a
- To recharge the battery with the travel case,
only use the detachable USB cable and wall
adapter if provided with this appliance.
- This appliance contains no user-serviceable
parts. If the appliance is damaged, contact the
Consumer Care Center in your country (see
'Warranty and support').
- Keep the cord away from heated surfaces.
- Do not use the charger and/or sanitizer
outdoors or near heated surfaces.
- Do not clean the brush head, handle, charger,
charger cover or sanitizer in the dishwasher.
- If you have had oral or gum surgery in the
previous 2 months, consult your dentist before
you use this appliance.
- Consult your dentist if excessive bleeding
occurs after using this appliance or if bleeding
continues to occur after 1 week of use. Also
consult your dentist if you experience
discomfort or pain when you use this appliance.
- This Philips appliance complies with the safety
standards for electromagnetic devices. If you
have a pacemaker or other implanted device,
contact your doctor or the appliance
manufacturer of the implanted appliance prior
- If you have medical concerns, consult your
doctor before you use this appliance.
- This appliance has only been designed for
cleaning teeth, gums and tongue. Do not use it
for any other purpose. Stop using the appliance
and contact your doctor if you experience any
discomfort or pain.
- This appliance is a personal care device and is
not intended for use on multiple patients in a
dental practice or institution.
- Do not use other brush heads than the ones
recommended by Philips Sonicare.
- Stop using a brush head with crushed or bent
bristles. Replace the brush head every 3 months
or sooner if signs of wear appear.
- If your toothpaste contains peroxide, baking
soda or bicarbonate (common in whitening
toothpastes), thoroughly clean the brush head
with soap and water after each use. This
prevents possible cracking of the plastic.
- Avoid direct contact with products that contain
essential oils or coconut oil. Contact may result
in bristle tufts dislodging.
Electromagnetic fields (EMF)
This Philips appliance complies with all applicable
standards and regulations regarding exposure to
Your Philips Sonicare toothbrush
1 Hygienic travel cap
2 Brush head
4 Power on/off button
5 Battery level indicator (specific types only)
Note: The content of the box may vary based on
the model purchased.
Attaching the brush head
1 Align the brush head so the bristles point in the
same direction as the front of the handle.
2 Firmly press the brush head down onto the
metal shaft until it stops.
Note: Philips Sonicare brush heads are imprinted
with icons to easily identify your brush head.
Charging your Philips Sonicare
1 Plug the charger into a live electrical outlet.
2 Place the handle on the charger.
- The light of the battery level indicator flashes
and the appliance beeps twice. This
indicates that the toothbrush is charging.
Note: It can take up to 24 hours to fully charge the
battery, but you can use the Philips Sonicare
toothbrush before it is fully charged.
Using your Philips Sonicare toothbrush
1 Wet the bristles and apply a small amount of
2 Place the toothbrush bristles against the teeth
at a slight angle (45 degrees), pressing firmly to
make the bristles reach the gumline or slightly
beneath the gumline.
Note: Keep the center of the brush in contact
with the teeth at all times.
3 Press the power on/off and mode button to
turn on the Philips Sonicare.
4 Gently keep the bristles placed on the teeth
and in the gumline. Brush your teeth with small
back and forth motion so the bristles reach
between the teeth. Continue this motion
throughout your brushing cycle.
Note: The bristles should slightly flare. Do not
5 To clean the inside surfaces of the front teeth,
tilt the brush handle semi-upright and make
several vertical overlapping brushing strokes on
Note: To make sure you brush evenly
throughout the mouth, divide your mouth into 4
sections using the Quadpacer feature (see
6 Begin brushing in section 1 (outside upper
teeth) and brush for 30 seconds before you
move to section 2 (inside upper teeth). Continue
brushing in section 3 (outside lower teeth) and
brush for 30 seconds before you move to
section 4 (inside lower teeth).
7 After you have completed the brushing cycle,
you can spend additional time brushing the
chewing surfaces of your teeth and areas where
staining occurs. You can also brush your
tongue, with the toothbrush turned on or off, as
Your Philips Sonicare toothbrush is safe to use
- Braces (brush heads wear out sooner when
used on braces)
- Dental restorations (fillings, crowns, veneers)
Note: Ensure that braces or dental restorations are
properly adhered and not compromised. If not,
braces or dental restorations may be damaged
when they come into contact with the brush head.
Note: When the Philips Sonicare toothbrush is
used in clinical studies, the handle should be fully
charged and the Easy-start feature deactivated.
Battery status (when handle is not on charger -
specific types only)
This Philips Sonicare toothbrush is designed to
provide at least 28 brushing sessions, each session
lasting 2 minutes. The battery level indicator shows
the battery status when you complete the
2-minute brushing session, or when you pause the
Philips Sonicare toothbrush for 30 seconds while
brushing by pressing the power on/off button.
28-16 Green Solid -
15-5 Green Flashing -
4-2 Orange Flashing 3 beeps
1 Orange Flashing 2 sets of 5
Note: When the battery is completely empty, the
Philips Sonicare toothbrush turns off. Place the
Philips Sonicare toothbrush on the charger to
Note: To keep the battery fully charged at all times,
you may keep your Philips Sonicare toothbrush on
the charger when not in use.
Intensities (specific types only)
Your power toothbrush gives you the option to
choose between low and high intensity.
Note: When you use the toothbrush for the first
time, the default setting is the low intensity.
- Press the power button once to turn on the
- Press a second time within 2 seconds to
change the intensity.
- Press a third time within 2 seconds to pause.
After 2 seconds of brushing, pressing the power
button again will also pause the toothbrush.
The Smartimer indicates that your brushing cycle is
complete by automatically turning off the
toothbrush at the end of the brushing cycle.
Dental professionals recommend brushing no less
than 2 minutes twice a day.
Note: If you press the power on/off button after
you started the brushing cycle, the toothbrush will
pause. After a pause of 30 seconds, the Smartimer
The Easy-start feature gently increases power over
the first 14 brushings to help you get used to
brushing with the Philips Sonicare toothbrush. This
Philips Sonicare toothbrush comes with the Easy-
start feature activated.
Activating or deactivating Easy-start
1 Put the handle on the plugged-in charger.
2 Press and hold the power on/off button while
the handle remains on the charger.
3 Keep the power on/off button pressed until you
hear a single short beep (after 3 seconds).
4 Release the power on/off button.
- Triple tone of low-med-high means the
Easy-start feature has been activated.
Specific types only: The battery status
indicator light flashes green twice.
- Triple tone of high-med-low means the
Easy-start feature has been deactivated.
Specific types only: The battery status
indicator light flashes orange once.
Note: Each of the first 14 brushings must last at
least 1 minute to move through the Easy-start
ramp-up cycle properly.
Note: Use of the Easy-start feature beyond the
initial ramp-up period is not recommended and
reduces the effectiveness of the Philips Sonicare
toothbrush in removing plaque.
Note: To achieve clinical efficacy, Easy-start needs
to be deactivated.
The Quadpacer is an interval timer that has a short
beep and pause to remind you to brush the 4
sections of your mouth evenly and thoroughly. This
Philips Sonicare toothbrush comes with the
Quadpacer feature activated.
The handle beeps and vibrates briefly when it is
placed on the charger base. This Philips Sonicare
toothbrush comes with the charger confirmation
You should clean your Philips Sonicare toothbrush
regularly to remove toothpaste and other residue.
Failure to clean your Philips Sonicare toothbrush
may result in an unhygienic product and damage
to it may occur.
Warning: Do not clean brush heads, the
handle or the charger in the dishwasher.
Warning: Do not clean with boiling hot
1 Remove the brush head and rinse the metal
shaft area with warm water. Make sure you
remove any residual toothpaste.
Caution: Do not push on the rubber seal on the
metal shaft with sharp objects, as this may cause
2 Wipe the entire surface of the handle with a
Note: Do not tap the handle on the sink to remove
1 Rinse the brush head and bristles after each
2 Remove the brush head from the handle and
rinse the brush head connection with warm
water at least once a week. Rinse the travel cap
as often as needed.
1 Unplug the charger before you clean it.
2 Wipe the surface of the charger with a damp
If you are not going to use the product for a long
time, unplug it, clean it (see chapter 'Cleaning') and
store it in a cool and dry place away from direct
Replace Philips Sonicare brush heads every 3
months to achieve optimal results. Use only Philips
Sonicare replacement brush heads.
- Do not throw away the product with the normal
household waste at the end of its life, but hand
it in at an official collection point for recycling.
By doing this, you help to preserve the
- This product contains a built-in rechargeable
battery which shall not be disposed of with
normal household waste. Please take your
product to an official collection point or a
Philips service center to have a professional
remove the rechargeable battery.
- Follow your country’s rules for the separate
collection of electrical and electronic products
and rechargeable batteries. Correct disposal
helps prevent negative consequences for the
environment and human health.
Removing the rechargeable battery
Warning: Only remove the rechargeable
battery when you discard the appliance.
Make sure the battery is completely empty
when you remove it.
Warning: Please note that this process is
To remove the rechargeable battery, you need a
towel or cloth, a hammer and a flat-head
(standard) screwdriver. Observe basic safety
precautions when you follow the procedure
outlined below. Be sure to protect your eyes,
hands, fingers, and the surface on which you work.
1 To deplete the rechargeable battery of any
charge, remove the handle from the charger,
turn on the Philips Sonicare toothbrush and let
it run until it stops. Repeat this step until you
can no longer turn on the Philips Sonicare
2 Remove and discard the brush head. Cover the
entire handle with a towel or cloth.
3 Hold the top of the handle with one hand and
strike the handle housing 0.5 inch above the
bottom end. Strike firmly with a hammer on all 4
sides to eject the end cap.
Note: You may have to hit on the end several
times to break the internal snap connections.
4 Remove the end cap from the toothbrush
handle. If the end cap does not release easily
from the housing, repeat step 3 until the end
cap is released.
5 Holding the handle upside down, press the
shaft down on a hard surface. If the internal
components do not easily release from the
housing, repeat step 3 until the internal
components are released.
6 Remove the inner assembly from the housing
by fully inserting a small flat-head screwdriver
into the slot opposite the circuit board and pry
until it comes apart.
7 Grab the battery and pull it out of the internal
Caution: Be aware of the sharp edges of the
battery tabs so as to avoid injury to your
8 Cut the battery wires from the circuit board
close to the battery.
Caution: Do not cut the two wires at the same
9 Cover the battery contacts with tape to prevent
any electrical short from residual battery
charge. The rechargeable battery can now be
recycled and the rest of the product discarded
Warranty and support
If you need information or support, please visit
www.philips.com/support or read the
international warranty leaflet.
The terms of the international warranty do not
cover the following:
- Brush heads.
- Damage caused by use of unauthorized
- Damage caused by misuse, abuse, neglect,
alterations or unauthorized repair.
- Normal wear and tear, including chips,
scratches, abrasions, discoloration or fading.
©2019 Koninklijke Philips N.V. (KPNV). All rights reserved. Philips and
the Philips shield are trademarks of KPNV. Sonicare and the Sonicare
logo are trademarks of Philips Oral Healthcare, LLC and/or KPNV.
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