Panasonic CU-TZ50WKE manual

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  • Brand: Panasonic
  • Product: Air-conditioning
  • Model/name: CU-TZ50WKE
  • Filetype: PDF
  • Available languages: Turkish, Greek, Croatian, Dutch, Italian, Portuguese, Bulgarian, Slovak, English, German, French, Spanish

Table of Contents

Page: 1
A new built-in Network Adaptor that allows you to control your
heatpump from everywhere.
Use remote
control within 8 m
from the remote
control receiver of
the indoor unit.
Quick Guide
* Remote control display
and functions may
vary depending on the
Flexibility to connect
Single Split System or
Multi Split System Air
Conditioner to suit your
For complete product features,
please refer to catalogue.
Inserting the batteries
1 Pull out the back cover
of remote control.
2 Insert AAA or R03
3 Close the cover.
A Clock setting
1 Press CLOCK
and set
the time .
•Press CLOCK
and hold for
approximately 5
seconds to show
time in 12-hour
(am/pm) or 24 hour
2 Confirm SET .
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Page: 2
Table of contents
Safety precautions……… 4-15
How to use……………………16-17
To learn more…………… 18-19
Cleaning instructions……… 20
Troubleshooting………… 21-23
Information…………… 24-25
• Remote control
• AAA or R03 batteries × 2
• Remote control holder
• Screws for remote control
holder × 2
The illustrations in this manual are for
explanation purposes only and may differ
from the actual unit. They are subject
to change without notice for future
B Basic operation
Thank you for purchasing
Panasonic Air Conditioner.
1 Press
to start/stop the
•Please note that
the indication
is on display to
start the unit.
3 Select the desired
Selection range:
16.0 °C ~ 30.0 °C /
60 °F ~ 86 °F.
•Press and hold for
approximately 10 seconds
to switch the temperature
indication in °C or °F.
2 Press to
select the desired
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Page: 3
Safety precautions
To prevent personal injury, injury to others
or property damage, please comply with the
Incorrect operation due to failure to follow
instructions below may cause harm or
damage, the seriousness of which is
classified as below:
This appliances is not intended for
accessibility by the general public.
This sign
warns of
death or
serious injury.
This sign
warns of
injury or
damage to
The instructions to be followed are classified
by the following symbols:
This symbol denotes an
action that is PROHIBITED.
These symbols denote
Indoor unit and outdoor unit
This appliance can be used by
children aged from 8 years and above
and persons with reduced physical,
sensory or mental capabilities or
lack of experience and knowledge
if they have been given supervision
or instruction concerning use of
the appliance in a safe way and
understand the hazards involved.
Children shall not play with the
appliance. Cleaning and user
maintenance shall not be made by
children without supervision.
Please consult authorised dealer or
specialist to clean the internal parts,
repair, install, remove, disassemble
and reinstall the unit. Improper
installation and handling will cause
leakage, electric shock or fire.
Confirm with authorised dealer or
specialist on usage of any specified
refrigerant type. Using refrigerant
type other than the specified may
cause product damage, burst and
injury etc.
Do not use means to accelerate
the defrosting process or to clean,
other than those recommended by
Any unfit method or using
incompatible material may cause
product damage, burst and serious
Do not install the unit in a potentially
explosive or flammable atmosphere.
Failure to do so could result in fire.
Indoor unit
Outdoor unit
Power supply
Remote control
Air inlet
Air inlet
Air inlet
Air inlet
Air outlet
Air outlet
Air outlet
Air outlet
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Page: 4
Do not insert your fingers
or other objects into the air
conditioner indoor or outdoor
unit, rotating parts may cause
Do not touch the outdoor unit during
lightning, it may cause electric shock.
Do not expose yourself directly to
cold air for a long period to avoid
excess cooling.
Do not sit or step on the unit,
you may fall down accidentally.
Remote control
Do not allow infants and small
children to play with the remote
control to prevent them from
accidentally swallowing the batteries.
Power supply
Do not use a modified
cord, joint cord,
extension cord or
unspecified cord to
prevent overheating and
To prevent overheating, fire or electric
•Do not share the same power outlet
with other equipment.
•Do not operate with wet hands.
•Do not over bend the power supply
•Do not operate or stop the unit by
inserting or pulling out the power
If the supply cord is damaged, it must
be replaced by the manufacturer,
service agent or similarly qualified
persons in order to avoid a hazard.
It is strongly recommended to be
installed with Earth Leakage Circuit
Breaker (ELCB) or Residual Current
Device (RCD) to prevent electric
shock or fire.
To prevent overheating, fire or electric
•Insert the power plug properly.
•Dust on the power plug should be
periodically wiped with a dry cloth.
Stop using the product if any
abnormality/failure occurs and
disconnect the power plug or turn off
the power switch and breaker.
(Risk of smoke/fire/electric shock)
Examples of abnormality/failure
•The ELCB trips frequently.
•Burning smell is observed.
•Abnormal noise or vibration of the
unit is observed.
•Water leaks from the indoor unit.
•Power cord or plug becomes
abnormally hot.
•Fan speed cannot be controlled.
•The unit stops running immediately
even if it is switched on for
•The fan does not stop even if the
operation is stopped.
Contact your local dealer immediately
for maintenance/repair.
This equipment must be earthed to
prevent electrical shock or fire.
Prevent electric shock by switching
off the power supply and unplug:
-Before cleaning or servicing,
-When extended non-use, or
-During abnormally strong lightning
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Safety precautions
Indoor unit and outdoor unit
Do not wash the indoor unit with
water, benzine, thinner or scouring
powder to avoid damage or corrosion
at the unit.
Do not use for preservation of precise
equipment, food, animals, plants,
artwork or other objects. This may
cause quality deterioration, etc.
Do not use any combustible
equipment in front of the airflow outlet
to avoid fire propagation.
Do not expose plants or pet directly
to airflow to avoid injury, etc.
Do not touch the sharp
aluminium fin, sharp parts may
cause injury.
Do not switch ON the indoor unit
when waxing the floor. After waxing,
aerate the room properly before
operating the unit.
Do not install the unit in oily and
smoky areas to prevent damage to
the unit.
Do not dismantle the unit for cleaning
purpose to avoid injury.
Do not step onto an unstable bench
when cleaning the unit to avoid injury.
Do not place a vase or water
container on the unit. Water may
enter the unit and degrade the
insulation. This may cause an electric
Do not open window or door for
long time during operation, it may
lead to inefficient power usage and
uncomfortable temperature changes.
Prevent water leakage by ensuring
drainage pipe is:
-Connected properly,
-Kept clear of gutters and containers,
-Not immersed in water
After a long period of use or use with
any combustible equipment, aerate
the room regularly.
After a long period of use, make
sure the installation rack does not
deteriorate to prevent the unit from
falling down.
Remote control
Do not use rechargeable (Ni-Cd)
batteries. It may damage the remote
To prevent malfunction or damage of
the remote control:
•Remove the batteries if the unit
is not going to be used for a long
period of time.
•New batteries of the same type must
be inserted following the polarity
Power supply
Do not disconnect the plug by pulling
the cord to prevent electric shock.
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This appliance is filled with
(mild flammable refrigerant).
If the refrigerant is leaked and
exposed to an external ignition
source, there is a risk of fire.
Indoor unit and outdoor unit
The appliance shall be installed, and/
or operated in a room with floor area
larger than Amin (m²) and keep away
from ignition sources, such as heat/
sparks/open flame or hazardous
areas such as gas appliances,
gas cooking, reticulated gas
supply systems or electric cooking
appliances, etc.(Refer to Table A of
Installation instructions table for Amin
Be aware that refrigerant may
not contain an odour, highly
recommended to ensure suitable
flammable refrigerant gas detectors
are present, operating and able to
warn of a leak.
Keep any required ventilation
openings clear of obstruction.
Do not pierce or burn as the
appliance is pressurized. Do not
expose the appliance to heat, flame,
sparks, or other sources of ignition.
Else it may explode and cause injury
or death.
Precaution for using R32
The basic installation work procedures are
the same as conventional refrigerant (R410A,
R22) models.
Since the working pressure is
higher than that of refrigerant R22
models, some of the piping and
installation and service tools are
special. Especially, when replacing
a refrigerant R22 model with a
new refrigerant R32 model, always
replace the conventional piping and
flare nuts with the R32 and R410A
piping and flare nuts on the outdoor
unit side.
For R32 and R410A, the same flare
nut on the outdoor unit side and pipe
can be used.
The mixing of different refrigerants
within a system is prohibited. Models
that use refrigerant R32 and R410A
have a different charging port thread
diameter to prevent erroneous
charging with refrigerant R22 and for
Therefore, check beforehand. [The
charging port thread diameter for R32
and R410A is 1/2 inch.]
Must always ensure that foreign
matter (oil, water, etc.) does not enter
the piping. Also, when storing the
piping, securely seal the opening by
pinching, taping, etc. (Handling of
R32 is similar to R410A.)
•Operation, maintenance, repairing
and refrigerant recovery should be
carried out by trained and certified
personnel in the use of flammable
refrigerants and as recommended
by the manufacturer. Any personnel
conducting an operation, servicing
or maintenance on a system or
associated parts of the equipment
should be trained and certified.
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•Any part of refrigerating circuit
(evaporators, air coolers, AHU,
condensers or liquid receivers) or
piping should not be located in the
proximity of heat sources, open
flames, operating gas appliance or
an operating electric heater.
•The user/owner or their authorised
representative shall regularly check
the alarms, mechanical ventilation
and detectors, at least once a
year, where as required by national
regulations, to ensure their correct
•A logbook shall be maintained. The
results of these checks shall be
recorded in the logbook.
•In case of ventilations in occupied
spaces shall be checked to confirm
no obstruction.
•Before a new refrigerating system
is put into service, the person
responsible for placing the system
in operation should ensure that
trained and certified operating
personnel are instructed on the
basis of the instruction manual
about the construction, supervision,
operation and maintenance of the
refrigerating system, as well as the
safety measures to be observed,
and the properties and handling of
the refrigerant used.
•The general requirement of trained
and certified personnel are indicated
as below:
a) Knowledge of legislation,
regulations and standards
relating to flammable
refrigerants; and,
b) Detailed knowledge of and
skills in handling flammable
refrigerants, personal protective
equipment, refrigerant leakage
prevention, handling of cylinders,
charging, leak detection,
recovery and disposal; and,
c) Able to understand and to apply
in practice the requirements
in the national legislation,
regulations and Standards; and,
d) Continuously undergo regular
and further training to maintain
this expertise.
e) Air-conditioner piping in the
occupied space shall be installed
in such a way to protect against
accidental damage in operation
and service.
f) Precautions shall be taken to
avoid excessive vibration or
pulsation to refrigerating piping.
g) Ensure protection devices,
refrigerating piping and fittings
are well protected against
adverse environmental effects
(such as the danger of water
collecting and freezing in relief
pipes or the accumulation of dirt
and debris).
h) Expansion and contraction of
long runs piping in refrigerating
systems shall be designed and
installed securely (mounted
and guarded) to minimize the
likelihood hydraulic shock
damaging the system.
i) Protect the refrigerating
system from accidental rupture
due to moving furniture or
reconstruction activities.
j) To ensure no leaking, field-made
refrigerant joints indoors shall
be tightness tested. The test
method shall have a sensitivity
of 5 grams per year of refrigerant
or better under a pressure of at
least 0.25 times the maximum
allowable pressure (>1.04 MPa,
max 4.15 MPa). No leak shall be
Safety precautions
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1. Installation (Space)
•Product with flammable refrigerants,
shall be installed according to
the minimum room area, Amin
(m²) mentioned in Table A of the
Installation Instructions.
•In case of field charge, the effect
on refrigerant charge caused by
the different pipe length has to be
quantified, measured and labelled.
•Must ensure the installation of pipe-
work shall be kept to a minimum.
Avoid use dented pipe and do not
allow acute bending.
•Must ensure that pipe-work shall be
protected from physical damage.
•Must comply with national gas
regulations, state municipal rules
and legislation. Notify relevant
authorities in accordance with all
applicable regulations.
•Must ensure mechanical
connections be accessible for
maintenance purposes.
•In cases that require mechanical
ventilation, ventilation openings shall
be kept clear of obstruction.
•When disposal of the product, do
follow to the precautions in #12 and
comply with national regulations.
Always contact to local municipal
offices for proper handling.
2. Servicing
2-1. Service personnel
•The system is inspected, regularly
supervised and maintained by
a trained and certified service
personnel who is employed by the
person user or party responsible.
•Ensure the actual refrigerant charge
is in accordance with the room
size within which the refrigerant
containing parts are installed.
•Ensure refrigerant charge not to
•Any qualified person who is involved
with working on or breaking into
a refrigerant circuit should hold
a current valid certificate from an
industry-accredited assessment
authority, which authorizes their
competence to handle refrigerants
safely in accordance with an
industry recognised assessment
•Servicing shall only be performed
as recommended by the equipment
manufacturer. Maintenance and
repair requiring the assistance of
other skilled personnel shall be
carried out under the supervision of
the person competent in the use of
flammable refrigerants.
•Servicing shall be performed only as
recommended by the manufacturer.
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Safety precautions
2-2. Work
•Prior to beginning work on systems
containing flammable refrigerants,
safety checks are necessary to
ensure that the risk of ignition
is minimised. For repair to the
refrigerating system, the precautions in
#2-2 to #2-8 must be followed before
conducting work on the system.
•Work shall be undertaken under
a controlled procedure so as to
minimize the risk of a flammable gas
or vapour being present while the
work is being performed.
•All maintenance staff and others
working in the local area shall be
instructed and supervised on the
nature of work being carried out.
•Avoid working in confined spaces.
Always ensure away from source, at
least 2 meter of safety distance, or
zoning of free space area of at least
2 meter in radius.
•Wear appropriate protective
equipment, including respiratory
protection, as conditions warrant.
•Keep all sources of ignition and hot
metal surfaces away.
2-3. Checking for presence of
•The area shall be checked with an
appropriate refrigerant detector prior
to and during work, to ensure the
technician is aware of potentially
flammable atmospheres.
•Ensure that the leak detection
equipment being used is suitable for
use with flammable refrigerants, i.e.
non sparking, adequately sealed or
intrinsically safe.
•In case of leakage/spillage
happened, immediately ventilate
area and stay upwind and away
from spill/release.
•In case of leakage/spillage
happened, do notify persons down
wind of the leaking/spill, isolate
immediate hazard area and keep
unauthorized personnel out.
2-4. Presence of fire extinguisher
•If any hot work is to be conducted
on the refrigerating equipment or
any associated parts, appropriate
fire extinguishing equipment shall be
available at hand.
•Have a dry powder or CO2 fire
extinguisher adjacent to the
charging area.
2-5. No ignition sources
•No person carrying out work in
relation to a refrigerating system
which involves exposing any pipe
work that contains or has contained
flammable refrigerant shall use any
sources of ignition in such a manner
that it may lead to the risk of fire
or explosion. He/She must not be
smoking when carrying out such
•All possible ignition sources,
including cigarette smoking, should
be kept sufficiently far away from
the site of installation, repairing,
removing and disposal, during which
flammable refrigerant can possibly
be released to the surrounding
•Prior to work taking place, the area
around the equipment is to be
surveyed to make sure that there
are no flammable hazards or ignition
•“No Smoking” signs shall be
2-6. Ventilated area
•Ensure that the area is in the open
or that it is adequately ventilated
before breaking into the system or
conducting any hot work.
•A degree of ventilation shall continue
during the period that the work is
carried out.
•The ventilation should safely
disperse any released refrigerant
and preferably expel it externally
into the atmosphere.
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2-7. Checks to the refrigerating
•Where electrical components are
being changed, they shall be fit
for the purpose and to the correct
•At all times the manufacturer’s
maintenance and service guidelines
shall be followed.
•If in doubt consult the
manufacturer’s technical department
for assistance.
•The following checks shall be
applied to installations using
flammable refrigerants.
-The actual refrigerant charge
is in accordance with the room
size within which the refrigerant
containing parts are installed.
-The ventilation machinery and
outlets are operating adequately
and are not obstructed.
-If an indirect refrigerating circuit is
being used, the secondary circuit
shall be checked for the presence
of refrigerant.
-Marking to the equipment
continues to be visible and legible.
Markings and signs that are
illegible shall be corrected.
-Refrigerating pipe or components
are installed in a position where
they are unlikely to be exposed to
any substance which may corrode
refrigerant containing components,
unless the components are
constructed of materials which
are inherently resistant to being
corroded or are properly protected
against being so corroded.
2-8. Checks to electrical devices
•Repair and maintenance to electrical
components shall include initial
safety checks and component
inspection procedures.
•Initial safety checks shall include but
not limit to:-
-That capacitors are discharged:
this shall be done in a safe
manner to avoid possibility of
-That there no live electrical
components and wiring are
exposed while charging,
recovering or purging the system.
-That there is continuity of earth
•At all times the manufacturer’s
maintenance and service guidelines
shall be followed.
•If in doubt consult the
manufacturer’s technical department
for assistance.
•If a fault exists that could
compromise safety, then no
electrical supply shall be connected
to the circuit until it is satisfactorily
dealt with.
•If the fault cannot be corrected
immediately but it is necessary to
continue operation, an adequate
temporary solution shall be used.
•The owner of the equipment must be
informed or reported so all parties
are advised thereinafter.
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Safety precautions
3. Repairs to sealed components
•During repairs to sealed
components, all electrical supplies
shall be disconnected from the
equipment being worked upon prior
to any removal of sealed covers, etc.
•If it is absolutely necessary to have
an electrical supply to equipment
during servicing, then a permanently
operating form of leak detection
shall be located at the most critical
point to warn of a potentially
hazardous situation.
•Particular attention shall be paid
to the following to ensure that by
working on electrical components,
the casing is not altered in such a
way that the level of protection is
affected.This shall include damage
to cables, excessive number of
connections, terminals not made
to original specification, damage to
seals, incorrect fitting of glands, etc.
•Ensure that apparatus is mounted
•Ensure that seals or sealing
materials have not degraded
such that they no longer serve the
purpose of preventing the ingress of
flammable atmospheres.
•Replacement parts shall be in
accordance with the manufacturer’s
NOTE: The use of silicon sealant
may inhibit the effectiveness of some
types of leak detection equipment.
Intrinsically safe components do not
have to be isolated prior to working
on them.
4. Repair to intrinsically safe
•Do not apply any permanent
inductive or capacitance loads to
the circuit without ensuring that
this will not exceed the permissible
voltage and current permitted for the
equipment in use.
•Intrinsically safe components are
the only types that can be worked
on while live in the presence of a
flammable atmosphere.
•The test apparatus shall be at the
correct rating.
•Replace components only with
parts specified by the manufacturer.
Unspecified parts by manufacturer
may result ignition of refrigerant in
the atmosphere from a leak.
5. Cabling
•Check that cabling will not be
subject to wear, corrosion, excessive
pressure, vibration, sharp edges or
any other adverse environmental
•The check shall also take into
account the effects of aging or
continual vibration from sources
such as compressors or fans.
6. Detection of flammable
•Under no circumstances shall
potential sources of ignition be used
in the searching or detection of
refrigerant leaks.
•A halide torch (or any other detector
using a naked flame) shall not be
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7. The following leak detection
methods are deemed
acceptable for all refrigerant
•No leaks shall be detected when
using detection equipment with
a sensitivity of 5 grams per year
of refrigerant or better under a
pressure of at least 0.25 times the
maximum allowable pressure
(>1.04 MPa, max 4.15 MPa), for
example, a universal sniffer.
•Electronic leak detectors may
be used to detect flammable
refrigerants, but the sensitivity may
not be adequate, or may need re-
(Detection equipment shall be
calibrated in a refrigerant-free area.)
•Ensure that the detector is not a
potential source of ignition and is
suitable for the refrigerant used.
•Leak detection equipment shall be
set at a percentage of the LFL of the
refrigerant and shall be calibrated
to the refrigerant employed and the
appropriate percentage of gas (25 %
maximum) is confirmed.
•Leak detection fluids are also
suitable for use with most
refrigerants, for example, bubble
method and fluorescent method
agents. The use of detergents
containing chlorine shall be avoided
as the chlorine may react with the
refrigerant and corrode the copper
•If a leak is suspected, all naked
flames shall be removed/
•If a leakage of refrigerant is found
which requires brazing, all of the
refrigerant shall be recovered from
the system, or isolated (by means
of shut off valves) in a part of the
system remote from the leak. The
precautions in #8 must be followed
to remove the refrigerant.
8. Removal and evacuation
•When breaking into the refrigerant
circuit to make repairs – or for
any other purpose – conventional
procedures shall be used. However,
it is important that best practice
is followed since flammability is
a consideration. The following
procedure shall be adhered to:
remove refrigerant -> purge the
circuit with inert gas -> evacuate
-> purge with inert gas -> open the
circuit by cutting or brazing.
•The refrigerant charge shall be
recovered into the correct recovery
•The system shall be purged with
OFN to render the appliance safe.
•This process may need to be
repeated several times.
•Compressed air or oxygen shall not
be used for this task.
•Purging shall be achieved by
breaking the vacuum in the system
with OFN and continuing to fill until
the working pressure is achieved,
then venting to atmosphere, and
finally pulling down to a vacuum.
•This process shall be repeated until
no refrigerant is within the system.
•When the final OFN charge is used,
the system shall be vented down
to atmospheric pressure to enable
work to take place.
•This operation is absolutely vital if
brazing operations on the pipe work
are to take place.
•Ensure that the outlet for the
vacuum pump is not close to any
potential ignition sources and there
is ventilation available.
OFN = oxygen free nitrogen,
type of inert gas.
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Safety precautions
9. Charging procedures
•In addition to conventional
charging procedures, the following
requirements shall be followed.
-Ensure that contamination of
different refrigerants does not
occur when using charging
-Hoses or lines shall be as short as
possible to minimize the amount of
refrigerant contained in them.
-Cylinders shall be kept in an
appropriate position according to
the instructions.
-Ensure that the refrigerating
system is earthed prior to charging
the system with refrigerant.
-Label the system when charging is
complete (if not already).
-Extreme care shall be taken not to
over fill the refrigerating system.
•Prior to recharging the system it
shall be pressure tested with OFN
(refer to #7).
•The system shall be leak tested on
completion of charging but prior to
•A follow up leak test shall be carried
out prior to leaving the site.
•Electrostatic charge may
accumulate and create a hazardous
condition when charging and
discharging the refrigerant.To
avoid fire or explosion, dissipate
static electricity during transfer by
grounding and bonding containers
and equipment before charging/
10. Decommissioning
•Before carrying out this procedure,
it is essential that the technician
is completely familiar with the
equipment and all its details.
•It is recommended good practice
that all refrigerants are recovered
•Prior to the task being carried
out, an oil and refrigerant sample
shall be taken in case analysis is
required prior to re-use of recovered
•It is essential that electrical power
is available before the task is
a) Become familiar with the
equipment and its operation.
b) Isolate system electrically.
c) Before attempting the procedure
ensure that:
• mechanical handling equipment is
available, if required, for handling
refrigerant cylinders;
• all personal protective equipment
is available and being used
• the recovery process is
supervised at all times by a
competent person;
• recovery equipment and cylinders
conform to the appropriate
d) Pump down refrigerant system, if
e) If a vacuum is not possible, make
a manifold so that refrigerant can
be removed from various parts of
the system.
f) Make sure that cylinder is
situated on the scales before
recovery takes place.
g) Start the recovery machine and
operate in accordance with
h) Do not over fill cylinders. (No
more than 80 % volume liquid
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i) Do not exceed the maximum
working pressure of the cylinder,
even temporarily.
j) When the cylinders have been
filled correctly and the process
completed, make sure that the
cylinders and the equipment
are removed from site promptly
and all isolation valves on the
equipment are closed off.
k) Recovered refrigerant shall not be
charged into another refrigerating
system unless it has been
cleaned and checked.
•Electrostatic charge may accumulate
and create a hazardous condition
when charging or discharging the
refrigerant.To avoid fire or explosion,
dissipate static electricity during
transfer by grounding and bonding
containers and equipment before
11. Labelling
•Equipment shall be labelled stating
that it has been de-commissioned
and emptied of refrigerant.
•The label shall be dated and signed.
•Ensure that there are labels on the
equipment stating the equipment
contains flammable refrigerant.
12. Recovery
•When removing refrigerant from
a system, either for servicing
or decommissioning, it is
recommended good practice that all
refrigerants are removed safely.
•When transferring refrigerant
into cylinders, ensure that only
appropriate refrigerant recovery
cylinders are employed.
•Ensure that the correct number of
cylinders for holding the total system
charge are available.
•All cylinders to be used are
designated for the recovered
refrigerant and labelled for that
refrigerant (i.e. special cylinders for
the recovery of refrigerant).
•Cylinders shall be complete
with pressure relief valve and
associated shut-off valves in good
working order.
•Recovery cylinders are evacuated
and, if possible, cooled before
recovery occurs.
•The recovery equipment shall
be in good working order with a
set of instructions concerning the
equipment that is at hand and
shall be suitable for the recovery of
flammable refrigerants.
•In addition, a set of calibrated
weighing scales shall be available
and in good working order.
•Hoses shall be complete with leak-
free disconnect couplings and in
good condition.
•Before using the recovery machine,
check that it is in satisfactory
working order, has been properly
maintained and that any associated
electrical components are sealed
to prevent ignition in the event
of a refrigerant release.Consult
manufacturer if in doubt.
•The recovered refrigerant shall be
returned to the refrigerant supplier
in the correct recovery cylinder, and
the relevant Waste Transfer Note
•Do not mix refrigerants in recovery
units and especially not in cylinders.
•If compressors or compressor oils
are to be removed, ensure that
they have been evacuated to an
acceptable level to make certain
that flammable refrigerant does not
remain within the lubricant.
•The evacuation process shall be
carried out prior to returning the
compressor to the suppliers.
•Only electric heating to the
compressor body shall be
employed to accelerate this
•When oil is drained from a system,
it shall be carried out safely.
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How to use
To adjust airflow direction
To adjust airflow direction
Upper direction
Lateral direction
•Do not adjust the flap by hand.
•This operation stops automatically after 20 minutes.
To reach set temperature quickly
•For AUTO, the indoor fan speed is automatically
adjusted according to the operation mode.
•This operation reduces airflow noise.
To adjust FAN SPEED and QUIET condition
To adjust airflow direction
To adjust airflow direction
AIR SWING Upper direction
CS-RZ20/25/35/50WKEW, CS-MTZ16WKE)
Upper direction:
•Do not adjust the flap by hand.
Lateral direction:
•For lateral direction, it is
manually adjustable as
Not used
in normal
operations. Press to restore
the remote
control to default
Press to
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See "To learn more..." for details.
To set the timer
•To cancel ON or OFF timer, press TIMER
OFF to select respective or then
press CANCEL
•If timer is cancelled manually or due to
power failure, you can restore the timer
again by pressing TIMER
OFF to select
respective or then press SET
•The nearest timer setting will be displayed
and will activate in sequence.
•Timer operation is based on the clock set
in the remote control and repeats daily
once set. For clock setting, please refer to
Quick Guide.
2 sets of ON and OFF timers are available to turn ON or OFF the unit at different preset time.
1 2
Select ON or OFF
OFF at 22:00
•Each time pressed:
(exit setting)
Set the time
•Can be selected at the same time.
•Can be activated in all modes.
•Can be cancelled by pressing the
respective button again.
cannot be selected at the same time.
To maximise comfort while sleeping
•This operation provides you with a comfortable environment while sleeping. It will
automatically adjust the sleep pattern temperature during the activation period.
•The indoor unit indicator will dim when this operation is activated. This is not applicable if
the indicator brightness has been manually dimmed.
•This operation is incorporated with the activation timer (0.5, 1, 2, 3, 4, 5, 6, 7, 8 or 9 hours).
•This operation can be set together with timer. Sleep operation has the priority over OFF
•This operation can be cancelled by pressing the respective button until the sleep timer
reaches 0.0h.
•For Wireless LAN Module operation setup, please refer to Setup Instructions
App Installation
To connect network
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Energy saving temperature setting
Operating the unit within the recommended temperature range may save energy.
HEAT : 20.0 °C ~ 24.0 °C / 68 °F ~ 75 °F.
COOL: 26.0 °C ~ 28.0 °C / 79 °F ~ 82 °F.
Air flow direction
In COOL/DRY mode:
If AUTO is set, the flap swings up/down or left/right (subject to feature applicability)
In HEAT mode:
If AUTO is set, the horizontal flap is fixed at the predetermined position. The vertical flap
(subject to feature applicability) swings left/right after the temperature rises.
Auto restart control
If power is resumed after a power failure, the operation will restart automatically after a
period of time with previous operation mode and airflow direction.
•This control is not applicable when TIMER is set.
To learn more...
Single Single split system
Multi Multi split system
Operation mode
•It is possible to operate the indoor units individually or simultaneously. The priority of
operation is placed on the first unit that turned on.
•During operation, HEAT and COOL modes cannot activate at the same time for different
indoor units.
•The power indicator blinks to indicate the indoor unit is standing by for different operation
AUTO : During operation, the POWER indicator will blinks at initial.
Single •Unit selects operation mode every 10 minutes according to the setting and room
Multi •Unit selects operation mode every 3 hours according to setting temperature,
outdoor temperature and room temperature.
HEAT : The POWER indicator blinks at the initial stage of this operation. Unit takes a while
to warm up.
•For system which HEAT mode has been locked, if operation mode other than
HEAT is selected, the indoor unit stops and the POWER indicator blinks.
COOL : Provides efficient comfort cooling to suit your needs.
DRY : Unit operates at low fan speed to give a gentle cooling operation.
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Operating conditions
Use this air conditioner in the temperature range indicated in the table.
Temperature °C (°F)
Indoor Single split outdoor unit *1
Multi split outdoor unit *2
Max. 32 (89.6) 23 (73.4) 43 (109.4) 26 (78.8) 46 (114.8) 26 (78.8)
Min. 16 (60.8) 11 (51.8) -10 (14.0) - -10 (14.0) -
Max. 30 (86.0) - 24 (75.2) 18 (64.4) 24 (75.2) 18 (64.4)
Min. 16 (60.8) - -15 (5.0) -16 (3.2) -15 (5.0) -16 (3.2)
Temperature °C (°F)
Multi split outdoor unit *3
Max. 43 (109.4) 26 (78.8)
Min. 16 (60.8) 11 (51.8)
Max. 24 (75.2) 18 (64.4)
Min. -10 (14.0) -11 (12.2)
DBT: Dry bulb temperature, WBT: Wet bulb temperature
*2 CU-2Z35TBE, CU-2Z41TBE, CU-2Z50TBE, CU-3Z52TBE, CU-3Z68TBE, CU-4Z68TBE, CU-4Z80TBE, CU-5Z90TBE
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Cleaning instructions
To ensure optimal performance of the unit,
cleaning has to be carried out at regular
intervals. Dirty unit may caused malfunction
and you may retrieve error code “H 99”.
Please consult authorised dealer.
•Switch off the power supply and unplug before
•Do not touch the aluminium fin, sharp parts
may cause injury.
•Do not use benzine, thinner or scouring
•Use only soap ( pH 7) or neutral household
•Do not use water hotter than 40 °C / 104 °F.
Indoor unit
(Structure of the unit may vary
depending on the model)
Aluminium fin
Front panel
Air filters
Air Purifying Filter
Indoor unit
Wipe the unit gently with a soft,
dry cloth.
Coils and fans should be
cleaned periodically by
authorised dealer.
Outdoor unit
Clear debris that surround the
Clear any blockage from the
drain pipe.
Front panel
Wash gently and dry.
How to remove front panel
1 Raise over
2 Pull upward.
Close it securely
1 Hold
2 Match and push in.
3 Close down.
4 Press both ends and center of the front
Air Purifying Filter
Air Purifying Filter
(Fitting location may vary on
•Do not wash the air purifying filter.
•Replace any damaged filter.
MTZ16WKE - Part no.: CZ-SA31P
(replace every 2 years).
- Part no.: CZ-SA32P
(replace every 10 years).
Air Purifying Filter
Air filters
Once every 2 weeks
•Wash/rinse the filters gently
with water to avoid damage to
the filter surface.
•Dry the filters thoroughly under shade,
away from fire or direct sunlight.
•Replace any damaged filters.
Remove air filter Attach air filter
Insert into the unit
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The following symptoms do not indicate malfunction.
Symptom Cause
POWER indicator blinks before the unit is
switched on.
• This is a preliminary step in preparation for the
operation when the ON timer has been set.
When ON Timer is set, the unit may start earlier (up
to 35 minutes) before the actual set time in order to
achieve the desired temperature on time.
POWER indicator blinks during HEAT mode
with no warm air supply (and flap is closed).
• The unit is in defrost mode (and AIR SWING is set to
POWER indicator blinks and stops when
operate COOL/DRY mode.
• The system has locked to operate in HEAT mode only.
TIMER indicator is always on. • The timer setting repeats daily once set.
Operation is delayed a few minutes after
• The delay is a protection to the unit’s compressor.
Cooling/heating capacity reduced during the
lowest fan speed setting.
• The low fan speed is low noise priority operation, so
cooling/heating capacity may be reduced (depending
on the condition). Increase the Fan Speed to increase
the capacity.
Indoor fan stops occasionally during heating
• To avoid unintended cooling effect.
Indoor fan stops occasionally during automatic
fan speed setting.
• This helps to remove the surrounding odour.
Airflow continues even after operation has
• Extraction of remaining heat from the indoor unit
(maximum 30 seconds).
The room has a peculiar odour. • This may be due to damp smell emitted by the wall,
carpet, furniture or clothing.
Cracking sound during operation. • Changes of temperature caused the expansion/
contraction of the unit.
Water flowing sound during operation. • Refrigerant flow inside the unit.
Mist emerges from indoor unit. • Condensation effect due to cooling process.
Outdoor unit emits water/steam. • Condensation or evaporation occurs on pipes.
Discoloration of some plastic parts. • Discoloration is subject to material types used in plastic
parts, accelerated when exposed to heat, sun light, UV
light or environmental factor.
Wireless LAN LED stays ON during unit turn
• Unit’s LAN connection with the router is activated.
Check the following before calling for servicing.
Symptom Check
Operation in HEAT/COOL mode is not working
• Set the temperature correctly.
• Close all doors and windows.
• Clean or replace the filters.
• Clear any obstruction at the air inlet and air outlet
Noisy during operation. • Check if the unit has been installed at an incline.
• Close the front panel properly.
Remote control does not work.
(Display is dim or transmission signal is weak.)
• Insert the batteries correctly.
• Replace weak batteries.
The unit does not work. • Check if the circuit breaker is tripped.
• Check if timers have been set.
The unit does not receive the signal from the
remote control.
• Make sure the receiver is not obstructed.
• Certain fluorescent lights may interfere with signal
transmitter. Please consult authorised dealer.
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■The remote control is missing or a malfunction has occurred
(Structure of the
unit may vary
depending on the
1.Raise the front panel.
2.Press the button once to use in AUTO mode.
3.Press and hold the button until you hear 1 beep, then release to use in
forced COOL mode.
4.Repeat step 3. Press and hold the button until you hear 2 beeps, then
release to use in forced HEAT mode.
5.Press the button again to turn off.
■The indicators are too bright
•To dim or restore the unit’s indicator brightness, press and hold for 5 seconds.
■Conducting a seasonal inspection after extended non-use
•Check the remote control batteries.
•Check that there is no obstruction around the air inlet and outlet vents.
•Use Auto OFF/ON button to select COOL/HEAT operation. After 15 minutes of operation, it
is normal to have the following temperature difference between the air inlet and outlet vents:
COOL: ≥ 8 °C / 14.4 °F HEAT: ≥ 14 °C / 25.2 °F
■The units are not going to be used for a long period of time
•Activate HEAT mode for 2~3 hours to remove moisture left in the internal parts thoroughly to
prevent mould growth.
•Turn off the power supply and unplug.
•Remove the remote control batteries.
TURN OFF THE POWER SUPPLY AND UNPLUG then please consult an authorised
dealer when in following conditions:
•Abnormal noise during operation.
•Water/foreign particles have entered the remote control.
•Water leaks from Indoor unit.
•Circuit breaker switches off frequently.
•Power cord becomes unnaturally warm.
•Switches or buttons are not functioning properly.
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How to retrieve error codes
If the unit stops and the TIMER indicator blinks, use the remote control to retrieve the error code.
Press for
5 seconds
Press for 5
seconds to quit
Press until you hear beep
sound, then write down the
error code
Turn the unit off and
reveal the error code to
authorised dealer
• For certain errors, you may restart the unit for limited operation if there are 4 beeps when operation
Abnormality/Protection control
H 00 No memory of failure
H 11 Indoor/outdoor abnormal
H 12 Indoor unit capacity unmatched
H 14 Indoor intake air temperature sensor
H 15 Outdoor compressor temperature
sensor abnormality
H 16 Outdoor current transformer (CT)
H 17 Outdoor suction temperature sensor
H 19 Indoor fan motor mechanism lock
H 21 Indoor float switch operation
H 23 Indoor heat exchanger temperature
sensor 1 abnormality
H 24 Indoor heat exchanger temperature
sensor 2 abnormality
H 25 Indoor ion device abnormality
H 26 Minus ION abnormality
H 27 Outdoor air temperature sensor
H 28 Outdoor heat exchanger temperature
sensor 1 abnormality
H 30 Outdoor discharge pipe temperature
sensor abnormality
H 31 Abnormal swimming pool sensor
H 32 Outdoor heat exchanger temperature
sensor 2 abnormality
H 33 Indoor/outdoor misconnection
H 34 Outdoor heat sink temperature sensor
H 35 Indoor/outdoor water adverse current
H 36 Outdoor gas pipe temperature
sensor abnormality
H 37 Outdoor liquid pipe temperature
sensor abnormality
H 38 Indoor/outdoor mismatch
(brand code)
H 39 Abnormal indoor operating unit or
standby units
Abnormality/Protection control
H 41 Abnormal wiring or piping
H 50 Ventilation fan motor locked
H 51 Ventilation fan motor locked
H 52 Left-right limit switch fixing
H 58 Indoor gas sensor abnormality
H 59 Eco sensor abnormality
H 64 Outdoor high pressure sensor
H 67 nanoe abnormality
H 70 Light sensor abnormality
H 71 DC cooling fan inside control board
H 72 Abnormality tank temperature sensor
H 85 Abnormal communication between
indoor & wireless LAN module
H 97 Outdoor fan motor mechanism lock
H 98 Indoor high pressure protection
H 99 Indoor operating unit freeze protection
F 11 4-way valve switching abnormality
F 16 Total running current protection
F 17 Indoor standby units freezing
F 18 Dry circuit blocked abnormality
F 87 Control box overheat protection
F 90 Power factor correction (PFC)
circuit protection
F 91 Refrigeration cycle abnormality
F 93 Outdoor compressor abnormal
F 94 Compressor discharge pressure
overshoot protection
F 95 Outdoor cooling high pressure
F 96 Power transistor module overheating
F 97 Compressor overheating protection
F 98 Total running current protection
F 99 Outdoor direct current (DC) peak
* Some error code may not be applicable to your model. Consult authorised dealer for clarification.
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Information for Users on Collection and Disposal of Old Equipment and Used
Your product is marked with this symbol. This symbol means that electrical and
electronic products shall not be mixed with unsorted household waste.
Do not try to dismantle the system yourself: the dismantling of the product and of
other parts must be done by a qualified installer in accordance with relevant local
and national legislation.
Product and waste must be treated at a specialized treatment facility for re-use,
recycling and recovery.
These symbols on the products, packaging, and/or accompanying documents
mean that used electrical and electronic products and batteries should not be
mixed with general household waste.
For proper treatment, recovery and recycling of old products and used batteries,
please take them to applicable collection points in accordance with your national
By disposing of these products and batteries correctly, you will help to save
valuable resources and prevent any potential negative effects on human health
and the environment which could otherwise arise from inappropriate waste
For more information about collection and recycling of old products and batteries,
please contact your local municipality, your waste disposal service or the point of
sale where you purchased the items.
Penalties may be applicable for incorrect disposal of this waste, in accordance
with national legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your
dealer or supplier for further information.
[Information on Disposal in other Countries outside the European Union]
These symbols are only valid in the European Union. If you wish to discard these
items, please contact your local authorities or dealer and ask for the correct
method of disposal.
Note for the battery symbol (bottom two symbol examples):
This symbol might be used in combination with a chemical symbol. In this case it
complies with the requirement set by the Directive for the chemical involved.
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This symbol shows that this
equipment uses a flammable
refrigerant. If the refrigerant
is leaked, together with an
external ignition source, there
is a possibility of ignition.
This symbol shows that
the Operation Instructions
should be read carefully.
This symbol shows that a
service personnel should be
handling this equipment with
reference to the Installation
This symbol shows that
there is information included
in the Operation Instructions
and/or Installation
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Page: 99
Printed in Malaysia
Panasonic Corporation
1006 Kadoma, Kadoma City,
Osaka, Japan
© Panasonic Corporation 2019
Authorised representative in EU
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
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