OWC Mercury Elite Pro manual

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  • Brand: OWC
  • Product: External Hard Drive
  • Model/name: Mercury Elite Pro
  • Filetype: PDF
  • Available languages:

Table of Contents

Page: 0
M E R C U R Y E L I T E P R O
Assembly Manual & User Guide
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OWC MERCURY ELITE PRO TABLE OF CONTENTS
INTRODUCTION...........................................................................................1
1.1 MINIMUM SYSTEM REQUIREMENTS
1.1.1 Apple Mac Requirements
1.1.2 PC Requirements
1.1.3 Supported Hard Drives
1.2 PACKAGE CONTENTS
1.3 ABOUT THIS MANUAL
1.4 REAR VIEW
1.4.1 Connection
1.5 LED INDICATOR
DEVICE SETUP.............................................................................................3
2.1 QUICK START
2.2 ASSEMBLY
SUPPORT RESOURCES........................................................................7
3.1 FORMATTING
3.2 UNMOUNTING DRIVES
3.3 TROUBLESHOOTING
3.4 ABOUT DATA BACKUP
3.5 ONLINE RESOURCES
3.6 CONTACTING TECHNICAL SUPPORT
TABLE OF CONTENTS
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OWC MERCURY ELITE PRO INTRODUCTION
1
1.1.3 Supported Hard Drives
Any 3.5”SATA hard drive
1
1.3 ABOUT THIS MANUAL
The images and descriptions may vary slightly between this manual and the unit
shipped. Functions and features may change depending on the firmware version.
Please visit the product web page for the most recent product specifications.
1.1.1 Apple Mac Requirements
eSATA: OS X 10.3 or later
FireWire: OS X 10.3 or later
USB 3.1 Gen 1 (backwards compatible
to USB 2.0): OS X 10.6 or later
1.1.2 PC Requirements
eSATA: Windows® XP or later
FireWire: Windows XP or later
USB 3.1 Gen 1 (backwards compatible to
USB 2.0): Windows XP or later
1.1 MINIMUM SYSTEM REQUIREMENTS
1.2 PACKAGE CONTENTS
FireWire 800
(1394b) cable
eSATA cable USB 3.1 Gen 1
(A to Standard-B) cable
Mercury Elite Pro
(with vertical stand)
Power supply and
power cable
INTRODUCTION
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OWC MERCURY ELITE PRO INTRODUCTION
2
1.4 REAR VIEW
1.4.1 Connection
Plug the power supply into a power outlet and then into the Mercury Elite Pro.
Next, connect the USB 3.1 Gen 1, FireWire 800, or eSATA cable into the drive and
the corresponding port on your computer.
USAGE NOTES
•	 If you connect the Mercury Elite Pro to its power source and turn the unit on
without connecting it to a computer, the drive will temporarily spin up and
then spin back down when a data connection is not detected.
•	 Only one interface (FireWire 800, USB 3.1 Gen 1, or eSATA) at a time can
be used.
•	 For the safe removal of your drive and to ensure that no data is lost, always
unmount the drive from your operating system before powering off the
Mercury Elite Pro.
•	 In order for the computer to access volumes larger than 2TB, the operating
system needs to support large volumes (e.g., Windows Vista or OS X 10.4
and above).
1.5 LED INDICATOR
The Mercury Elite Pro has a blue LED at the front of the
enclosure. The LED emits a solid light when the unit is
powered on, and a flashing light during hard drive activity.
Power Input
eSATA
USB 3.0
FW800
Power Switch
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OWC MERCURY ELITE PRO DEVICE SETUP
3
2.1 QUICK START
To format this drive for Mac OS X (OS 10.4 and later) or Windows (XP and later),
follow the steps below. If you installed your own drive, please use the formatting
method you are most familiar with or check Section 3.1 for a link to OWC’s online
formatting tips.
1.	
Plug in the power supply then connect the Mercury Elite Pro to your computer
using the proper cable. If you prefer to use a different formatting utility, do so at
this time and skip the rest of these instructions.
2.	
Your drive will show up as “OWC SETUP”. Open your drive to view its contents.
3.	
Double-click the OWC Drive Guide application.
4.	
Follow the simple on-screen instructions to complete the formatting process.
5.	
Once the formatting is finished the drive is ready to use.
2.2 ASSEMBLY
NOTICE: The following assembly instructions are written for users who purchased
the Mercury Elite Pro as an empty enclosure. The instructions show how to open the
Mercury Elite Pro in order to install a drive. If you purchased the Mercury Elite Pro
with a drive already installed, opening the Mercury Elite Pro before the expiration
of the original warranty will VOID the warranty. If you wish to remove or replace a
drive after the expiration of the original warranty, you may do so at that time.
1. Remove the Mercury Elite Pro from the retail box and the protective plastic bag.
Set the Mercury Elite Pro on its side and look at the bottom of the enclosure. Use
a Phillips screwdriver to remove the two screws, circled below in red.
DEVICE SETUP
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OWC MERCURY ELITE PRO DEVICE SETUP
4
2. Once the two screws are removed, slide the inner chassis out the front of the
outer case, as shown below. Start by pushing on the back of the inner chassis,
then when you are able to grip the front grill of the inner chassis, pull it out the rest
of the way.
3. When removed from the outer case, the inner chassis will appear as shown below.
Remove the packet of screws and use them as directed later in the assembly
instructions.
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OWC MERCURY ELITE PRO DEVICE SETUP
5
4. To install the hard drive, slide it into the black SATA connector inside the Mercury
Elite Pro. You may need to move the blue and black LED cables to the side in
order to make room for the hard drive. Make sure the drive is firmly seated before
proceeding.
5. Using the four screws from the packet you removed from the inner chassis, fasten
the hard drive to the inner chassis. There are two screw holes on each side of the
inner chassis, circled below in red.
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OWC MERCURY ELITE PRO DEVICE SETUP
6
6. Slide the inner chassis back into the outer case, as shown below.
7. Once the front grill of the inner chassis sits flush with the edge of the outer case,
turn the Mercury Elite Pro on its side. Use the two smaller screws you removed in
Step 1, and refasten the outer case to the inner chassis.
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OWC MERCURY ELITE PRO SUPPORT RESOURCES
7
3.1 FORMATTING
For formatting information, including instructions on how to format your OWC Mercury
Elite Pro for Mac or Windows, go to: www.owcdigital.com/format
3.2 UNMOUNTING DRIVES
To properly unmount any connected drive from your computer, try the options below.
OS X:
There are several methods to unmount disks with OS X systems. You can drag
the icon for the disk you wish to unmount to the trash can, or right-click the disk
icon on the desktop, then click “Eject”. You can also eject the disk in the sidebar
of a Finder window, or by selecting the drive icon on the Desktop then pressing
Command-E.
Windows:
1.	
Go to the System Tray (located in the lower right corner of your screen). Click
on the “Eject” icon (a small green arrow over a hardware image).
2.	
A message will appear, detailing the devices that the “Eject” icon controls, i.e.,
“Safely remove...” Click on this prompt.
3.	
You will then see a message that says, “Safe to Remove Hardware.” It is now
safe to disconnect the Mercury Elite Pro from the computer.
3.3 TROUBLESHOOTING
Begin your troubleshooting by verifying that the power cable is connected to the Mercury
Elite Pro and to a power source. If the power cable is connected to a power strip, make sure
that the power switch on the strip is turned on.
Then, simply verify that both ends of your cables are properly plugged into the computer
and the Mercury Elite Pro. If the Mercury Elite Pro is still not working properly, try connecting
to another interface such as the USB connection and see if the device works properly. You
can also connect the Mercury Elite Pro to a different computer.
If problems persist, see Section 3.6 to contact OWC technical support.
SUPPORT RESOURCES
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OWC MERCURY ELITE PRO SUPPORT RESOURCES
8
3.4 ABOUT DATA BACKUP
To ensure that your files are protected and to prevent data loss, we strongly suggest that
you keep two copies of your data: one copy on your OWC Mercury Elite Pro and a second
copy on your internal drive or another storage medium, such as an optical backup, or on
a second external storage unit. Any data loss or corruption while using the Mercury Elite
Pro is the sole responsibility of the user, and under no circumstances may OWC, its parents,
partners, and affiliates be held liable for loss of the use of data including compensation of
any kind or recovery of the data.
3.5 ONLINE RESOURCES
Data Migration:
For a step-by-step walkthrough of our recommended method for migrating your data from
an old drive to a new one, go to:
www.owcdigital.com/support/data-transfer
FAQs:
Access our online collection of frequently asked questions for this and other products at:
www.owcdigital.com/support/faq
3.6 CONTACTING TECHNICAL SUPPORT
8AM - 8PM (CT) Monday - Friday
9AM - 4PM (CT) Saturday
(866) 692-7100 (North America)
+1 (815) 338-4751 (International)
Live chat is available during normal business hours at:
www.owcdigital.com/support/
Email support is available at:
www.owcdigital.com/support/
Page: 10
Changes:
The material in this document is for information purposes only and subject to change without notice.
While reasonable efforts have been made in the preparation of this document to assure its accuracy,
OWC and its officers and employees assume no liability resulting from errors or omissions in this
document, or from the use of the information contained herein. OWC reserves the right to make
changes or revisions in the product design or the product manual without reservation and without
obligation to notify any person of such revisions and changes.
FCC Statement:
Warning! Modifications not authorized by the manufacturer may void the user’s authority to operate
this device.
NOTE:This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference with radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference, in which case
the user will be required to correct the interference at his own expense.
NOTE:This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference with radio
or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
•	Reorient or relocate the receiving antenna.
•	Increase the separation between the equipment and receiver.
•	Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
Health And Safety Precautions:
•	 Use proper anti-static precautions while performing the installation of your hard drives into
this drive enclosure. Failure to do so can cause damage to your drive mechanisms and/or the
hard drive enclosure.
•	 Read this user guide carefully and follow the correct procedures when setting up the device.
•	 Do not attempt to disassemble or modify the device. To avoid any risk of electrical shock, fire,
short-circuiting or dangerous emissions, never insert any metallic object into the device. If it
appears to be malfunctioning, contact OWC technical support.
•	 Never expose your device to rain, or use it near water or in damp or wet conditions. Never
place objects containing liquids on the drive, as they may spill into its openings. Doing so
increases the risk of electrical shock, short-circuiting, fire or personal injury.
Page: 11
Copyright 2016 OWC. All Rights Reserved.
OWC’s Limited Warranty is not transferable and subject to limitations.
General Use Precautions:
•	 To avoid damage, do not expose the device to temperatures outside the range of 5° C to
40° C (41° F to 104° F).
•	 Always unplug the device from the electrical outlet if there is a risk of lightning or if it will
be unused for an extended period of time. Otherwise, there is an increased risk of electrical
shock, short-circuiting or fire.
•	 Do not use the device near other electrical appliances such as televisions, radios or speakers.
Doing so may cause interference which will adversely affect the operation of the other
products.
•	 Do not place the device near sources of magnetic interference, such as computer displays,
televisions or speakers. Magnetic interference can affect the operation and stability of hard
drives.
•	 Do not place heavy objects on top of the device.
•	 Protect your device from excessive exposure to dust during use or storage. Dust can build
up inside the device, increasing the risk of damage or malfunction.
•	 Do not block any ventilation openings on the device. These help to keep the device cool
during operation. Blocking the ventilation openings may cause damage to the device and
cause an increased risk of short-circuiting or fire.
•	 For up-to-date product and warranty information, please visit the product web page.
Copyrights and Trademarks:
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form
or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior
written consent of OWC.
© 2016 OWC. All rights reserved.
OWC is a trademark of New Concepts Development Corporation, registered in the U.S. Patent and
Trademark Office and/or in Canada. The OWC logo is a trademark of New Concepts Development
Corporation. Apple, FireWire, Mac, and OS X are trademarks of Apple Inc., registered in the U.S. and
other countries. Windows is a registered trademark of Microsoft Corporation in the U.S. and other
countries. Other marks may be the trademark or registered trademark property of their owners.
OWCMANMEPU3FWES
R4 04/12/16 DM

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