Netgear Orbi RBK24 Micro manual

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  • Brand: Netgear
  • Product: Router
  • Model/name: Orbi RBK24 Micro
  • Filetype: PDF
  • Available languages: English

Table of Contents

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Orbi WiFi System
User Manual
February 2018
202-11675-09
350 E. Plumeria Drive
San Jose, CA 95134
USA
Page: 1
Support
Thank you for purchasing this NETGEAR product.You can visit www.netgear.com/support to register your
product, get help, access the latest downloads and user manuals, and join our community. We recommend that
you use only official NETGEAR support resources.
Conformity
For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory
compliance document before connecting the power supply.
Trademarks
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR
trademarks are used for reference purposes only.
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Contents
Chapter 1 Overview
Orbi Router and Satellite Models...........................................................................9
Orbi Router and Satellite Hardware Overviews...................................................10
Orbi Router Model RBR50 Hardware Overview..............................................11
Orbi Satellite Model RBS50 Hardware Overview............................................12
Orbi Router Model RBR40 Hardware Overview..............................................13
Orbi Satellite Model RBS40 Hardware Overview............................................14
Orbi Router Model RBR20 Hardware Overview..............................................15
Orbi Satellite Model RBS20 Hardware Overview............................................16
Orbi Wall Plug Satellite Model RBW30 Hardware Overview...........................17
LED Behavior.......................................................................................................17
Orbi WiFi System LEDs...................................................................................17
Optional Orbi Add-On Satellite LEDs..............................................................18
Connect Your Router............................................................................................19
Place Your Satellite..............................................................................................20
Examples of Placement for One Satellite........................................................20
Examples of Placement for Multiple Satellites................................................22
Sync Your Orbi Satellite........................................................................................24
Sync a Satellite From an Orbi WiFi System....................................................24
Sync an Add-On Satellite................................................................................24
Log In to Your Router and Add Satellites to Your Network...............................25
Set Up an Ethernet Backhaul Connection...........................................................26
Download the NETGEAR Orbi App.....................................................................28
Chapter 2 Connect to the Network and Access the Router
Connect to the Network.......................................................................................30
Wired Connection............................................................................................30
WiFi Connection..............................................................................................30
WiFi Connection Using WPS...........................................................................30
Labels..................................................................................................................31
Types of Logins....................................................................................................31
Use a Web Browser to Access the Router...........................................................32
Automatic Internet Setup.................................................................................32
Log In to Orbi Web Interface...........................................................................33
Change the Language.........................................................................................34
Access the Orbi Router With NETGEAR genie App............................................34
Chapter 3 Specify Your Internet Settings
Use the Internet Setup Wizard.............................................................................36
Manually Set Up the Internet Connection............................................................36
Specify an Internet Connection Without a Login.............................................36
Specify an Internet Connection That Uses a Login.........................................37
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Specify IPv6 Internet Connections.......................................................................39
Requirements for Entering IPv6 Addresses.........................................................40
Use Auto Detect for an IPv6 Internet Connection................................................40
Use Auto Config for an IPV6 Internet Connection................................................41
Set Up an IPv6 6rd Tunnel Internet Connection...................................................42
Set Up an IPv6 6to4 Tunnel Internet Connection.................................................43
Set Up an IPv6 Pass Through Internet Connection.............................................44
Set Up an IPv6 Fixed Internet Connection...........................................................45
Set Up an IPv6 DHCP Internet Connection.........................................................46
Set Up an IPv6 PPPoE Internet Connection........................................................47
Change the MTU Size..........................................................................................48
Chapter 4 Control Access to the Internet
Set Up Parental Controls.....................................................................................52
Allow or Block Access to Your Network................................................................52
Use Keywords to Block Internet Sites..................................................................53
Delete Keywords..................................................................................................55
Avoid Blocking on a Trusted Computer................................................................55
Block Services From the Internet.........................................................................56
Manage Network Access Control Lists................................................................57
Schedule When to Block Internet Sites and Services..........................................57
Set Up Security Event Email Notifications...........................................................58
Chapter 5 Optimize Performance
WiFi Multimedia Quality of Service......................................................................61
Improve Network Connections With Universal Plug N Play.................................61
Chapter 6 Specify Network Settings
View or Change WAN Settings............................................................................64
Dynamic DNS......................................................................................................65
Set Up a New Dynamic DNS Account.............................................................65
Specify a DNS Account That You Already Created.........................................66
Change the Dynamic DNS Settings................................................................66
Set Up a Default DMZ Server..............................................................................67
Change the Router’s Device Name......................................................................68
Change the LAN TCP/IP Settings........................................................................68
Use the Router as a DHCP Server......................................................................69
Disable the DHCP Server Feature in the Router.................................................70
Manage Reserved LAN IP Addresses.................................................................71
Reserve an IP Address...................................................................................71
Edit a Reserved IP Address............................................................................72
Delete a Reserved IP Address Entry..............................................................72
Custom Static Routes..........................................................................................73
Set Up a Static Route......................................................................................73
Edit a Static Route..........................................................................................74
Delete a Static Route......................................................................................75
Specify Basic WiFi Settings.................................................................................75
Change the WiFi Password or Security Level......................................................77
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Set Up a Guest WiFi Network..............................................................................77
View or Change Advanced WiFi Settings.............................................................78
Use the Router as a WiFi Access Point...............................................................79
Generate a New Backhaul Password...................................................................80
Set Up a Bridge for a Port Group or VLAN Tag Group.........................................80
Set Up a Bridge for a Port Group....................................................................81
Set Up a Bridge for a VLAN Tag Group...........................................................81
Set Up an IPTV Port to Lease an Intranet Port...............................................82
Enable British Telecom IGMP Proxy Support.......................................................83
Chapter 7 Manage Your Network
Update the Router and Satellite Firmware...........................................................86
Check for Firmware Updates...........................................................................86
Manually Update Firmware.............................................................................86
Manually Update Satellite Firmware................................................................87
Manually Update Router Firmware..................................................................87
Change the admin Password...............................................................................88
Set Up Password Recovery.................................................................................89
Recover the admin Password..............................................................................89
View Router Status..............................................................................................90
Display Internet Port Statistics.............................................................................91
Check the Internet Connection Status.................................................................91
View Satellite Status............................................................................................92
View and Manage Logs of Router Activity...........................................................93
View Devices Connected to the Network or Edit Device Information...................93
View Devices Connected to the Network........................................................93
Edit Device Information on the Attached Devices Page..................................94
View Satellites Connected to the Network or Edit Satellite Information...............95
View Satellites Connected to the Network......................................................95
Edit Satellite Information That Displays On the Attached Devices Page.........96
Manage the Orbi Outdoor Satellite LED Lighting.................................................96
Enable the Sync Button...................................................................................96
Turn the Satellite LED Lighting On or Off........................................................97
Set LED Lighting Brightness...........................................................................97
Schedule When to Turn On LED Lighting........................................................98
Monitor Internet Traffic.........................................................................................99
Manage the Router Configuration File...............................................................100
Back Up Settings...........................................................................................100
Erase the Current Configuration Settings......................................................101
Restore Configuration Settings.....................................................................101
Set Up Remote Management............................................................................102
Use Remote Access..........................................................................................103
Remotely Access Your Router Using the genie App..........................................103
Chapter 8 Customize Internet Traffic Rules for Ports
Port Forwarding to a Local Server.....................................................................105
Set Up Port Forwarding to a Local Server.....................................................105
Add a Custom Port Forwarding Service........................................................106
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Edit a Port Forwarding Service......................................................................106
Delete a Port Forwarding Entry.....................................................................107
Application Example: Make a Local Web Server Public................................108
How the Router Implements the Port Forwarding Rule.................................108
Port Triggering....................................................................................................108
Add a Port Triggering Service........................................................................109
Enable Port Triggering...................................................................................110
Application Example: Port Triggering for Internet Relay Chat........................110
Chapter 9 Use VPN to Access Your Network
Set Up a VPN Connection..................................................................................113
Specify VPN Service in the Router....................................................................113
Install OpenVPN Software.................................................................................114
Install OpenVPN Software on Your Windows Computer................................114
Install OpenVPN Software on Your Mac Computer.......................................116
Install OpenVPN Software on an iOS Device................................................117
Install OpenVPN Software on an Android Device.........................................118
Use a VPN Tunnel on Your Windows Computer.................................................118
Use VPN to Access Your Internet Service at Home...........................................120
Set Up VPN Client Internet Access in the Router.........................................120
Block VPN Client Internet Access in the Router................................................121
Use a VPN Tunnel to Access Your Internet Service at Home.............................121
Chapter 10 Troubleshooting
Quick Tips..........................................................................................................123
Sequence to Restart Your Network...............................................................123
WiFi Settings.................................................................................................123
Network Settings...........................................................................................123
The Router and Satellite Do Not Sync...............................................................123
Cannot Log In to the Router...............................................................................124
Cannot Access the Internet................................................................................124
Troubleshoot Internet Browsing.........................................................................126
Troubleshoot PPPoE..........................................................................................126
WiFi Connectivity...............................................................................................127
Troubleshoot Your Network Using the Ping Utility..............................................127
Test the LAN Path to Your Router..................................................................127
Test the Path From Your Computer to a Remote Device...............................128
Chapter 11 Supplemental Information
Factory Settings for Orbi Routers.......................................................................131
Factory Settings for Orbi Router Model RBR50............................................131
Factory Settings for Orbi Router Model RBR40............................................132
Factory Settings for Orbi Router Model RBR20............................................134
Factory Settings for Orbi Satellites.....................................................................136
Factory Settings for Orbi Satellite Model RBS50..........................................136
Factory Settings for Orbi Satellite Model RBS40..........................................138
Factory Settings for Orbi Satellite Model RBS20..........................................140
Factory Settings for Orbi Wall Plug Satellite Model RBW30..........................142
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Technical Specifications for Orbi Routers..........................................................143
Technical Specifications for Orbi Router Model RBR50................................144
Technical Specifications for Orbi Router Model RBR40................................145
Technical Specifications for Orbi Router Model RBR20................................146
Technical Specifications for Orbi Satellites........................................................148
Technical Specifications for Orbi Satellite Model RBS50..............................148
Technical Specifications for Orbi Router Model RBS40................................150
Technical Specifications for Orbi Router Model RBS20................................151
Technical Specifications for Orbi Wall Plug Satellite Model RBW30.............152
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1
Overview
The Orbi™ WiFi System creates dedicated high-speed WiFi connections to your Internet service.The Orbi router
connects to your modem or gateway. The Orbi satellite extends the WiFi signal throughout your home.
This chapter contains the following sections:
• Orbi Router and Satellite Models
• Orbi Router and Satellite Hardware Overviews
• LED Behavior
• Connect Your Router
• Place Your Satellite
• Sync Your Orbi Satellite
• Set Up an Ethernet Backhaul Connection
• Download the NETGEAR Orbi App
For more information about the topics covered in this manual, visit the support website at support.netgear.com.
This manual refers to all Orbi router models as the router and refers to all Orbi satellite models
(including the Orbi wall plug satellite) as the satellite.
Note
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Orbi Router and Satellite Models
Different types of Orbi routers and satellites are available. To determine which Orbi model you own, look
on the router or satellite label for the model number. For more information about what the label might look
like, see Labels on page 31.
The following is a list of the Orbi routers and satellites that are available.
Overview
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Figure 1. Orbi models
1. Orbi router model RBR50
2. Orbi satellite model RBS50
3. Orbi router model RBR40
4. Orbi satellite model RBS40
5. Orbi router model RBR20
6. Orbi satellite model RBS20
7. Orbi wall plug satellite model RBW30
Orbi Router and Satellite Hardware Overviews
The following sections display the hardware features available for different Orbi routers and satellites.
Overview
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Orbi Router Model RBR50 Hardware Overview
Figure 2. Orbi router model RBR50, front and back views
1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Internet port
4. Ethernet ports
5. USB port
6. Power On/Off button
7. Power LED
8. DC Power connector
9. Reset button
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Orbi Satellite Model RBS50 Hardware Overview
Figure 3. Orbi satellite model RBS50, front and back views
1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Ethernet ports
4. USB port
5. Power On/Off button
6. Power LED
7. DC Power connector
8. Reset button
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Orbi Router Model RBR40 Hardware Overview
1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Internet port
4. Ethernet ports
5. Power On/Off button
6. Power LED
7. DC Power connector
8. Reset button
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Orbi Satellite Model RBS40 Hardware Overview
Figure 5. Orbi satellite model RBS40, front and back views
1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Ethernet ports
4. Power On/Off button
5. Power LED
6. DC Power connector
7. Reset button
Overview
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Orbi Router Model RBR20 Hardware Overview
1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Internet port
4. Ethernet port
5. Power On/Off button
6. Power LED
7. DC Power connector
8. Reset button
Overview
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Orbi Satellite Model RBS20 Hardware Overview
Figure 7. Orbi satellite model RBS40, front and back views
1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Ethernet ports
4. Power On/Off button
5. Power LED
6. DC Power connector
7. Reset button
Overview
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Orbi Wall Plug Satellite Model RBW30 Hardware Overview
Figure 8. Orbi wall plug satellite model RBW30, front and back views
1. Ring LED (not shown in image)
2. Sync button (also used for WPS connection)
3. Reset button
LED Behavior
When you sync a satellite to the router, the LED behavior for a satellite that comes in a WiFi system is
different from the LED behavior for add-on satellites.
Orbi WiFi System LEDs
The following table describes the LED behavior for an Orbi router and Orbi satellites that are purchased
together and come in the same package.
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Table 1. Orbi WiFi System router and satellite LED descriptions
LED Behavior
LED
The Power LED is located above the Power On/Off button on the rear panel. Note: The wall plug
satellite does not include a Power LED.
• Solid green. Power is on.
• Solid amber. The router or satellite is booting.
• Blinking amber. The router or satellite is resetting to factory default settings.
• Blinking red. The firmware is corrupted.
• Off. Power is not supplied.
Power LED
The ring LED is located on the top.
• Pulsing white. The router is booting or someone pressed the Sync button.
• Off. The router finished booting and is working normally.
• Solid white. The router is resetting to factory default settings.
• Solid magenta. The router cannot connect to the Internet. See Cannot Access the Internet on
page 124.
Router ring LED
This satellite is included when you buy an Orbi router. The ring LED is located on the top.
• Pulsing white. The satellite is booting.
• Blue for three minutes. The connection between the satellite and the router is good.
• Amber for three minutes. The connection between the satellite and the router is fair.
• Magenta. The satellite failed to sync to the router. See The Router and Satellite Do Not Sync
on page 123.
• Off. The satellite synced to the router and is working normally.
Satellite ring LED
Optional Orbi Add-On Satellite LEDs
You can purchase add-on Orbi satellites (sold separately) and add them to your Orbi network.
Overview
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Table 2. Orbi add-on satellite LED description
LED Behavior
LED
The Power LED is located above the Power On/Off button on the rear panel. Note: The wall plug
satellite does not include a Power LED.
• Solid green. Power is on.
• Solid amber. The satellite is rebooting.
• Blinking amber. The satellite is resetting to factory default settings.
• Blinking red. The firmware is corrupted.
• Off. Power is not supplied.
Power LED
Optional add-on satellites are sold separately and can be added to your Orbi network. The ring
LED is located on the top.
• Pulsing white. The satellite is booting.
• Solid white. The satellite is ready to sync to the router (press the Sync button).
• Blue for three minutes. The connection between the satellite and the router is good.
• Amber for three minutes. The connection between the satellite and the router is fair.
• Magenta. The satellite is not connected to the router or is not getting an IP address.
• Off. The satellite synced to the router and is working normally.
Add-on satellite ring
LED
Connect Your Router
To cable your router:
1. Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service.
If your modem uses a battery backup, remove the battery.
2. Plug in and turn on your modem.
If your modem uses a battery backup, put the battery back in.
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3. Connect your modem to the Internet port of your router with the yellow Ethernet cable that came with
your router.
The router shown in this is the Orbi router (model RBR50). The same setup applies to all Orbi routers.
4. Connect the power adapter to your router and plug the power adapter into an outlet.
5. If the Power LED does not light, press the Power On/Off button on the rear panel of the router.
Place Your Satellite
If your satellite came with your Orbi WiFi System, the satellite attempts to sync with your router. If you bought
an add-on satellite, you must manually sync your satellite. For more information, see SyncYour Orbi Satellite
on page 24.
Note that your satellites must be within range of your router’s WiFi signal in order for it to sync with the
router. Use each satellite’s ring LED to help you determine where to place your satellite.
Examples of Placement for One Satellite
The following images are examples of where to place your router and satellite. The router shown in the
following images is the Orbi router model RBR50 and the satellite shown in the images is the Orbi satellite
model RBS50.
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Figure 9. Single-story house with one Orbi satellite
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Figure 10. Multilevel house with one Orbi satellite
Examples of Placement for Multiple Satellites
If you own more than one Orbi satellite, we recommend that you place your router in the middle of your
home with the satellites placed on opposite sides of your home. The router shown in the following images
is the Orbi router model RBR50 and the satellites shown in the images are the Orbi satellites model RBS50.
If you own multiple Orbi wall plug satellites model RBW30, you might need to place the satellites closer to
the router. Use the satellite ring LED to determine the best placement for your satellites.
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Figure 11. Single-story house with two Orbi satellites
If you have a multi-level house, place the satellites on different floors.
Figure 12. Multilevel house with two Orbi satellites
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Sync Your Orbi Satellite
The sync process for your satellite depends on whether your satellite came with your Orbi WiFi System, or
if your satellite is an add-on satellite.
Sync a Satellite From an Orbi WiFi System
The Orbi WiFi System includes an Orbi router and either one or two satellites. The satellite in the WiFi
system is preset to automatically find and sync to the WiFi signal from the Orbi router in the same WiFi
system.
To sync your satellite:
1. Place your satellite.
For more information, see Place Your Satellite on page 20.
2. Connect the satellite to a power source.
3. If the Power LED on the back of the satellite does not light, press the Power On/Off button.
The satellite ring LED pulses white. The satellite automatically finds the Orbi router’s WiFi signal and
attempts to sync to the Orbi router.
The satellite ring LED lights one of the following colors for about three minutes and then turns off:
• Blue.The Orbi router and satellite successfully synced, and the connection between the router and
satellite is good.
• Amber. The Orbi router and satellite successfully synced, and the connection between the router
and satellite is fair. Consider moving the Orbi satellite closer to the Orbi router.
• Magenta. The Orbi router and satellite failed to sync.
4. If the satellite ring LED is magenta, move the satellite closer to the router and then sync the satellite to
the router:
a. Press the Sync button on the back of the router.
b. Within two minutes, press the Sync button on the back of the satellite.
The satellite attempts to sync to the Orbi router.The satellite ring LED lights blue, amber, or magenta
as described in Step 3 of this procedure and then turns off.
5. Repeat Steps 1–4 if your Orbi WiFi System came with a second satellite.
Sync an Add-On Satellite
If you already set up an Orbi router and satellite are adding an optional add-on satellite (sold separately),
follow these steps.
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To sync your add-on satellite:
1. Place your satellite.
For more information, see Examples of Placement for Multiple Satellites on page 22.
2. Connect the satellite to a power source.
3. If the Power LED on the back of the satellite does not light, press the Power On/Off button.
4. Wait about two minutes for the satellite ring LED to light solid white.
5. Press the Sync button on the back of the satellite and within two minutes, press the Sync button on the
back of your Orbi router.
The satellite ring LED pulses white, then lights one of the following colors for about three minutes, and
then turns off:
• Blue.The Orbi router and satellite successfully synced, and the connection between the router and
satellite is good.
• Amber. The Orbi router and satellite successfully synced, and the connection between the router
and satellite is fair. Consider moving the Orbi satellite closer to the Orbi router.
• Magenta. The Orbi router and satellite failed to sync. Move the satellite closer to the router and try
again.
Log In to Your Router and Add Satellites to Your Network
You can use the router web interface to add a satellite to your Orbi network.
To add a satellite to your Orbi network using the router web interface:
1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the router admin user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select Add Orbi Satellite.
The Place Your Satellite page displays.
5. Follow the instructions about where to place your satellite in your house.
6. Connect the satellite to a power source.
7. If the Power LED on the back of the satellite does not light, press the Power On/Off button.
8. Click the NEXT button.
9. Wait about two minutes for the satellite’s ring LED to light solid white.
10. Press the Sync button on the satellite.
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The satellite’s ring LED pulses white.
11. Click the SYNC button in the router web interface.
The router attempts to sync with the satellite.
The satellite’s ring LED lights one of the following colors for about three minutes and then turns off:
• Blue.The Orbi router and satellite successfully synced, and the connection between the router and
satellite is good.
• Amber. The Orbi router and satellite successfully synced, and the connection between the router
and satellite is fair. Consider moving the Orbi satellite closer to the Orbi router.
• Magenta. The Orbi router and satellite failed to sync. Move the satellite closer to the router and try
again.
Set Up an Ethernet Backhaul Connection
Your Orbi satellite automatically connects wirelessly to your Orbi router or another Orbi satellite to create a
wireless backhaul, or you can use an Ethernet cable to connect your satellite to your router or another
satellite to create a wired backhaul connection.
Before you set up an Ethernet backhaul connection, make sure that you update the firmware on all your
Orbi devices.
The following image shows how to connect your Orbi satellites to your Orbi router to create an Ethernet
backhaul connection.
Figure 13. Satellites connected to the router’s Ethernet ports
The following image shows another way to connect your Orbi satellites to your Orbi router to create an
Ethernet backhaul connection.
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Figure 14. Satellite 1 connected to router and satellite 2 connected to satellite 1
The following image shows how to connect your Orbi satellites and your Orbi router to an Ethernet switch.
The Ethernet ports on the Orbi router and satellite are rated at 1 Gbps. Make sure the
switch ports are 1 Gbps or faster.
Note
Figure 15. Ethernet backhaul connection using a switch
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Download the NETGEAR Orbi App
You can use the NETGEAR Orbi app to set up your Orbi network.
To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store or Google Play Store.
Launch the NETGEAR Orbi app on your mobile device and follow the prompts.
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2
Connect to the Network and Access the
Router
This chapter contains the following sections:
• Connect to the Network
• Labels
• Types of Logins
• Use a Web Browser to Access the Router
• Change the Language
• Access the Orbi Router With NETGEAR genie App
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Connect to the Network
You can connect to the Orbi network through a wired or WiFi connection. If you set up your computer to use
a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).
Wired Connection
You can connect your computer to the router using an Ethernet cable and join the router’s local area network
(LAN).
To connect your computer to the router with an Ethernet cable:
1. Make sure that the router is receiving power (its Power LED is lit).
2. Connect an Ethernet cable to an Ethernet port on your computer.
3. Connect the other end of the Ethernet cable to one of the router’s Ethernet ports.
Your computer connects to the local area network (LAN). A message might display on your computer
screen to notify you that an Ethernet cable is connected.
WiFi Connection
To find and select the WiFi network:
1. Make sure that the router or satellite is receiving power (its Power LED is lit).
2. On your WiFi-enabled computer or mobile device, find and select the WiFi network.
The WiFi network name is on the router label. The WiFi network name is the same for the router and
the satellite in the Orbi WiFi System.
If you bought the router and the satellite separately, their default WiFi network names
are different.
Note
3. Join the WiFi network and enter the WiFi password.
The password is on the router label.
Your WiFi-enabled computer or mobile device connects to the WiFi network.
WiFi Connection Using WPS
You can connect to the router’s WiFi network with Wi-Fi Protected Setup (WPS) or you can find and select
the WiFi network.
To use WPS to connect to the WiFi network:
1. Make sure that the router is receiving power (its Power LED is lit).
2. Check the WPS instructions for your computer or WiFi device.
Connect to the Network and Access the Router
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3. Press the Sync button on the router.
4. Within two minutes, on your WiFi-enabled computer or mobile device, press its WPS button or follow
its instructions for WPS connections.
Your computer or mobile device connects to the WiFi network.
Labels
The router label shows the login information, the WiFi network name and password, the router’s MAC
address, and the router’s serial number.The following is an example of what the router label might look like:
Figure 16. Router label
The satellite label shows the WiFi network name and password, the satellite’s MAC address, and the satellite’s
serial number. The following is an example of what the satellite label might look like:
Figure 17. Satellite label
Types of Logins
Separate types of logins serve different purposes. It is important that you understand the difference so that
you know which login to use when.
Types of logins:
Connect to the Network and Access the Router
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• Internet service login. The login that your Internet service provider (ISP) gave you logs you in to your
Internet service.Your service provider gave you this login information in a letter or some other way. If
you cannot find this login information, contact your service provider.
• WiFi network key or password.Your router and satellite are preset with the same WiFi network name
(SSID) and password for WiFi access. This information is on the router label and the satellite label.
• Router login. This logs you in to the router interface from a web browser as admin.
Use a Web Browser to Access the Router
When you connect to the network (either with WiFi or with an Ethernet cable), you can use a web browser
to access the router to view or change its settings. The first time you access the router, the NETGEAR
installation assistant automatically checks to see if your router can connect to your Internet service.
Automatic Internet Setup
You can set up your router automatically, or you can use a web browser to access the router and set up
your router manually. Before you start the setup process, get your ISP information and make sure that the
computers and devices in the network use the settings described here.
When your Internet service starts, your Internet service provider (ISP) typically gives you all the information
needed to connect to the Internet. For DSL service, you might need the following information to set up your
router:
• The ISP configuration information for your DSL account
• ISP login name and password
• Fixed or static IP address settings (special deployment by ISP; this setting is rare)
If you cannot locate this information, ask your ISP to provide it. When your Internet connection is working,
you no longer need to launch the ISP login program on your computer to access the Internet. When you
start an Internet application, your router automatically logs you in.
Installation and basic setup takes about 15 minutes to complete.
To automatically set up your router:
1. Turn the router on by pressing the On/Off button.
2. Make sure that your WiFi-enabled computer or mobile device is connected to the router with an Ethernet
cable (wired) or wirelessly with the preset security settings listed on the label.
If you want to change the router’s WiFi settings, use a wired connection to avoid being
disconnected when the new WiFi settings take effect.
Note
3. Launch a web browser.
The page that displays depends on whether you accessed the router before:
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• The first time that you set up the Internet connection for your router, the browser goes to
orbilogin.com, and the Orbi login page displays.
• If you already set up the Internet connection, enter orbilogin.com in the address field for your
browser to start the installation process.
4. Follow the onscreen instructions.
The router connects to the Internet.
5. If the browser does not display the web page, do the following:
• Make sure that the computer is connected to one of the four LAN Ethernet ports or over WiFi to the
router.
• Make sure that the router is receiving power, and that its Power LED is lit.
• Close and reopen the browser or clear the browser cache.
• Browse to orbilogin.com.
• If the computer is set to a static or fixed IP address (this setting is uncommon), change it to obtain
an IP address automatically from the router.
6. If the router does not connect to the Internet, do the following:
a. Review your settings.
b. Make sure that you selected the correct options and typed everything correctly.
c. Contact your ISP to verify that you are using the correct configuration information.
d. Read Troubleshooting on page 122.
If problems persist, register your NETGEAR product and contact NETGEAR technical support.
Log In to Orbi Web Interface
When you log in to the Orbi, the browser displays the router web interface.You can use the router web
interface to change the router or satellite settings.
To log in to your Orbi:
1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time that you logged in.
The user name and password are case-sensitive.
The BASIC Home page displays.
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Change the Language
By default, the language is set as Auto.
To change the language:
1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the router admin user name and password.
The user name is admin. The password is the one that you specified the first time that you logged in.
The user name and password are case-sensitive.
The BASIC Home page displays.
4. In the upper right corner, select a language from the menu.
5. When prompted, click the OK button to confirm this change.
The page refreshes with the language that you selected.
Access the Orbi Router With NETGEAR genie App
The genie app is the easy dashboard for managing, monitoring, and repairing your home network.The genie
app can help you with the following:
• Automatically repair common WiFi network problems.
• Easily manage router features like Live Parental Controls, Internet traffic meter, speed test, and more.
To use the genie app to access the router:
1. Visit the NETGEAR genie web page at NETGEAR.com/genie.
2. Follow the onscreen instructions to install the app on your smartphone, tablet, or computer.
The genie app dashboard page displays.
3. Launch the genie app.
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3
Specify Your Internet Settings
Usually, the quickest way to set up the router to use your Internet connection is to allow Orbi to detect the Internet
connection when you first access the router with a web browser.You can also customize or specify your Internet
settings.
This chapter contains the following sections:
• Use the Internet Setup Wizard
• Manually Set Up the Internet Connection
• Specify IPv6 Internet Connections
• Change the MTU Size
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Use the Internet Setup Wizard
You can use the Setup Wizard to detect your Internet settings and automatically set up your router.
To use the Setup Wizard:
1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time that you logged in.
The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup Wizard.
The Setup Wizard page displays.
5. Select the Yes radio button.
If you select No, you are taken to the Internet Setup page (see Manually Set Up the Internet Connection
on page 36).
6. Click the Next button.
The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP
configuration and checks your operation mode.
Manually Set Up the Internet Connection
You can view or change the router’s Internet connection settings.
Specify an Internet Connection Without a Login
To specify the Internet connection settings:
1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time that you logged in.
The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select Internet.
The Internet Setup page.
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5. Leave the Does your Internet connection require a login No radio button selected.
6. If your Internet connection requires an account name or host name, type it in the Account Name (If
Required) field.
7. If your Internet connection requires a domain name, type it in the Domain Name (If Required) field.
For the other sections in this page, the default settings usually work, but you can change them.
8. Select an Internet IP Address radio button:
• Get Dynamically from ISP.Your ISP uses DHCP to assign your IP address.Your ISP automatically
assigns these addresses.
• Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP address that
your ISP assigned. The gateway is the ISP router to which your router connects.
9. Select a Domain Name Server (DNS) Address radio button:
• Get Automatically from ISP.Your ISP uses DHCP to assign your DNS servers.Your ISP
automatically assigns this address.
• Use These DNS Servers. If you know that your ISP requires specific servers, select this option.
Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is
available, enter it also.
10. Select a Router MAC Address radio button:
• Use Default Address. Use the default MAC address.
• Use Computer MAC Address. The router captures and uses the MAC address of the computer
that you are now using.You must use the one computer that the ISP allows.
• Use This MAC Address. Enter the MAC address that you want to use.
11. Click the Apply button.
Your settings are saved.
12. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see Troubleshooting on page 122.
Specify an Internet Connection That Uses a Login
To view or change the basic Internet setup:
1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time that you logged in.
The user name and password are case-sensitive.
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The BASIC Home page displays.
4. Select Internet.
The Internet Setup page displays.
5. Select the Does your Internet connection require a login Yes radio button.
The page adjusts.
6. From the Internet Service Provider menu, select the encapsulation method:
The selections are PPPoE, PPTP, or L2TP.
7. In the Login field, enter the login name your ISP gave you.
This login name is often an email address.
8. In the Password field, type the password that you use to log in to your Internet service.
9. If your ISP requires a service name, type it in the Service Name (if Required) field.
10. From the Connection Mode menu, select Always On, Dial on Demand, or Manually Connect.
11. To change the number of minutes until the Internet login time out, in the Idle Timeout (In minutes)
field, type the number of minutes.
This is how long the router keeps the Internet connection active when no one on the network is using
the Internet connection. A value of 0 (zero) means never log out.
12. Select an Internet IP Address radio button:
• Get Dynamically from ISP.Your ISP uses DHCP to assign your IP address.Your ISP automatically
assigns these addresses.
• Use Static IP Address. Enter the IP address, IP subnet mask, and gateway IP address that your
ISP assigned. The gateway is the ISP router to which your router connects.
13. Select a Domain Name Server (DNS) radio button:
• Get Automatically from ISP.Your ISP uses DHCP to assign your DNS servers.Your ISP
automatically assigns this address.
• Use These DNS Servers. If you know that your ISP requires specific servers, select this option.
Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is
available, enter it also.
14. Select a Router MAC Address radio button:
• Use Default Address. Use the default MAC address.
• Use Computer MAC Address. The router captures and uses the MAC address of the computer
that you are now using.You must use the one computer that the ISP allows.
• Use This MAC Address. Enter the MAC address that you want to use.
15. Click the Apply button.
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Your settings are saved.
16. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see Cannot Access the Internet on page
124.
Specify IPv6 Internet Connections
You can set up an IPv6 Internet connection if genie does not detect it automatically.
To set up an IPv6 Internet connection:
1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time that you logged in.
The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select the IPv6 connection type:
• If you are not sure, select Auto Detect so that the router detects the IPv6 type that is in use.
• If your Internet connection does not use PPPoE, DHCP, or fixed, but is IPv6, select Auto Config.
Your Internet service provider (ISP) can provide this information. For more information about IPv6
Internet connection, see the following sections:
• Use Auto Detect for an IPv6 Internet Connection on page 40
• Use Auto Config for an IPV6 Internet Connection on page 41
• Set Up an IPv6 6rd Tunnel Internet Connection on page 42
• Set Up an IPv6 6to4 Tunnel Internet Connection on page 43
• Set Up an IPv6 Pass Through Internet Connection on page 44
• Set Up an IPv6 Fixed Internet Connection on page 45
• Set Up an IPv6 DHCP Internet Connection on page 46
• Set Up an IPv6 PPPoE Internet Connection on page 47
6. Click the Apply button.
Your settings are saved.
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Requirements for Entering IPv6 Addresses
IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons.You
can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it. The following
errors invalidate an IPv6 address:
• More than eight groups of hexadecimal quartets
• More than four hexadecimal characters in a quartet
• More than two colons in a row
Use Auto Detect for an IPv6 Internet Connection
To set up an IPv6 Internet connection through auto detection:
1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time that you logged in.
The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select Auto Detect.
The page adjusts.
The router automatically detects the information in the following fields:
• Connection Type. This field indicates the connection type that is detected.
• Router’s IPv6 Address on WAN.This field shows the IPv6 address that is acquired for the router’s
WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also
indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays
Not Available.
• Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s
LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by
the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
6. Select an IP Address Assignment radio button:
• Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems
might not support the DHCv6 client function.
• Auto Config. This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the
LAN).
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7. (Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the
IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
8. Click the Apply button.
Your settings are saved.
Use Auto Config for an IPV6 Internet Connection
To set up an IPv6 Internet connection through auto configuration:
1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time that you logged in.
The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select Auto Config.
The page adjusts.
The router automatically detects the information in the following fields:
• Router’s IPv6 Address on WAN.This field shows the IPv6 address that is acquired for the router’s
WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also
indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays
Not Available.
• Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s
LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by
the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
6. (Optional) In the DHCP User Class (If Required) field, enter a host name.
Most people can leave this field blank, but if your ISP gave you a specific host name, enter it here.
7. (Optional) In the DHCP Domain Name (If Required) field, enter a domain name.
You can type the domain name of your IPv6 ISP. Do not enter the domain name for the IPv4 ISP here.
For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type xxx.yyy.zzz as the domain name. If your
ISP provided a domain name, type it in this field. For example, Earthlink Cable might require a host
name of home, and Comcast sometimes supplies a domain name.
8. Select an IP Address Assignment radio button:
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• Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems
might not support the DHCv6 client function.
• Auto Config. This is the default setting.
9. (Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be
used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
10. Click the Apply button.
Your settings are saved.
Set Up an IPv6 6rd Tunnel Internet Connection
The 6rd protocol makes it possible to deploy IPv6 to sites using a service provider’s IPv4 network. 6rd uses
the service provider’s own IPv6 address prefix. This limits the operational domain of 6rd to the service
provider’s network and is under direct control of the service provider.The IPv6 service provided is equivalent
to native IPv6.The 6rd mechanism relies on an algorithmic mapping between the IPv6 and IPv4 addresses
that are assigned for use within the service provider’s network. This mapping allows for automatic
determination of IPv4 tunnel endpoints from IPv6 prefixes, allowing stateless operation of 6rd.
With a 6rd Tunnel configuration, the router follows the RFC5969 standard, supporting two ways to establish
a 6rd tunnel IPv6 WAN connection:
• Auto Detect Mode. In IPv6 Auto Detect mode, when the router receives option 212 from the DHCPv4
option, auto detect selects the IPv6 as 6rd Tunnel setting. The router uses the 6rd option information
to establish the 6rd connection.
• Manual Mode. Select 6rd. If the router receives option 212, the fields are automatically completed.
Otherwise, you must enter the 6rd settings.
To set up an IPv6 6rd Tunnel Internet connection:
1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time that you logged in.
The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. In the Internet Connection Type menu, select 6rd.
The page adjusts.
The router automatically detects the information in the following sections:
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• 6rd (IPv6 Rapid Development) Configuration. The router detects the service provider’s IPv4
network and attempts to establish an IPv6 6rd Tunnel connection. If the IPv4 network returns 6rd
parameters to the router, the page adjusts to display the correct settings in this section.
• Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s
LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by
the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
6. Select an IPv6 Domain Name Server (DNS) Address radio button:
• Get Automatically from ISP.Your ISP uses DHCP to assign your DNS servers.Your ISP
automatically assigns this address.
• Use These DNS Servers. If you know that your ISP requires specific servers, select this option.
Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is
available, enter it also.
7. Select an IP Address Assignment radio button:
• Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems
might not support the DHCv6 client function.
• Auto Config. This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your home network.
8. (Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be
used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
9. Click the Apply button.
Your settings are saved.
Set Up an IPv6 6to4 Tunnel Internet Connection
The remote relay router is the router to which your router creates a 6to4 tunnel. Make sure that the IPv4
Internet connection is working before you apply the 6to4 tunnel settings for the IPv6 connection.
To set up an IPv6 Internet connection by using a 6to4 tunnel:
1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time that you logged in.
The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
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5. From the Internet Connection Type menu, select 6to4 Tunnel.
The page adjusts.
The router automatically detects the information in the Router’s IPv6 Address on LAN field. This field
shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/)
is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no
address is acquired, the field displays Not Available.
6. Select a Remote 6to4 Relay Router radio button:
• Auto.Your router uses any remote relay router that is available on the Internet. This is the default
setting.
• Static IP Address. Enter the static IPv4 address of the remote relay router.Your IPv6 ISP usually
provides this address.
7. Select an IPv6 Domain Name Server (DNS Address) radio button:
• Get Automatically from ISP.Your ISP uses DHCP to assign your DNS servers.Your ISP
automatically assigns this address.
• Use These DNS Servers. If you know that your ISP requires specific servers, select this option.
Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is
available, enter it also.
8. Select an IP Address Assignment radio button:
• Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems
might not support the DHCv6 client function.
• Auto Config. This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your home network.
9. (Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be
used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
10. Click the Apply button.
Your settings are saved.
Set Up an IPv6 Pass Through Internet Connection
In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet
ports) for IPv6 packets. The router does not process any IPv6 header packets.
To set up a pass-through IPv6 Internet connection:
1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
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3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time that you logged in.
The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select Pass Through.
The page adjusts, but no additional fields display.
6. Click the Apply button.
Your settings are saved.
Set Up an IPv6 Fixed Internet Connection
To set up a fixed IPv6 Internet connection:
1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time that you logged in.
The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select Fixed.
The page adjusts.
6. Configure the fixed IPv6 addresses for the WAN connection:
• IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router WAN interface.
• Default IPv6 Gateway.The IPv6 address of the default IPv6 gateway for the router’s WAN interface.
• Primary DNS Server. The primary DNS server that resolves IPv6 domain name records for the
router.
• Secondary DNS Server. The secondary DNS server that resolves IPv6 domain name records for
the router.
If you do not specify the DNS servers, the router uses the DNS servers that are
configured for the IPv4 Internet connection on the Internet Setup page.(See Manually
Set Up the Internet Connection on page 36.)
Note
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7. Select an IP Address Assignment radio button:
• Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems
might not support the DHCv6 client function.
• Auto Config. This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your home network.
8. In the IPv6 Address/Prefix Length fields, specify the static IPv6 address and prefix length of the router’s
LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
9. Click the Apply button.
Your settings are saved.
Set Up an IPv6 DHCP Internet Connection
To set up an IPv6 Internet connection with a DHCP server:
1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time that you logged in.
The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select DHCP.
The page adjusts.
The router automatically detects the information in the following fields:
• Router’s IPv6 Address on WAN.This field shows the IPv6 address that is acquired for the router’s
WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also
indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays
Not Available.
• Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s
LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by
the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
6. Select an IPv6 Domain Name Server (DNS) Address radio button:
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• Get Automatically from ISP.Your ISP uses DHCP to assign your DNS servers.Your ISP
automatically assigns this address.
• Use These DNS Servers. If you know that your ISP requires specific servers, select this option.
Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is
available, enter it also.
7. (Optional) In the User Class (If Required) field, enter a host name.
Most people can leave this field blank, but if your ISP gave you a specific host name, enter it here.
8. (Optional) In the Domain Name (If Required) field, enter a domain name.
You can type the domain name of your IPv6 ISP. Do not enter the domain name for the IPv4 ISP here.
For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type xxx.yyy.zzz as the domain name. If your
ISP provided a domain name, type it in this field. For example, Earthlink Cable might require a host
name of home, and Comcast sometimes supplies a domain name.
9. Select an IP Address Assignment radio button:
• Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems
might not support the DHCv6 client function.
• Auto Config. This is the default setting.
This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the
LAN).
10. (Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be
used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
11. Click the Apply button.
Your settings are saved.
Set Up an IPv6 PPPoE Internet Connection
To set up a PPPoE IPv6 Internet connection:
1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time that you logged in.
The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select PPPoE.
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The page adjusts.
The router automatically detects the information in the following fields:
• Router’s IPv6 Address on WAN.This field shows the IPv6 address that is acquired for the router’s
WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also
indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays
Not Available.
• Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s
LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by
the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.
6. In the Login field, enter the login information for the ISP connection.
This is usually the name that you use in your email address. For example, if your main mail account is
JerAB@ISP.com, you would type JerAB in this field. Some ISPs (like Mindspring, Earthlink, and T-DSL)
require that you use your full email address when you log in. If your ISP requires your full email address,
type it in this field.
7. In the Password field, enter the password for the ISP connection.
8. In the Service Name field, enter a service name.
If your ISP did not provide a service name, leave this field blank.
The default setting of the Connection Mode field is Always On to provide a steady
IPv6 connection. The router never terminates the connection. If the connection is
terminated, for example, when the modem is turned off, the router attempts to
reestablish the connection immediately after the PPPoE connection becomes available
again.
Note
9. Select an IPv6 Domain Name Server (DNS) Address radio button:
• Get Automatically from ISP.Your ISP uses DHCP to assign your DNS servers.Your ISP
automatically assigns this address.
• Use These DNS Servers. If you know that your ISP requires specific servers, select this option.
Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is
available, enter it also.
10. (Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be
used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
11. Click the Apply button.
Your settings are saved.
Change the MTU Size
The maximum transmission unit (MTU) is the largest data packet a network device transmits. When one
network device communicates across the Internet with another, the data packets travel through many devices
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along the way. If a device in the data path uses a lower MTU setting than the other devices, the data packets
must be split or “fragmented” to accommodate the device with the smallest MTU.
The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the
value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations
occurs:
• You experience problems connecting to your ISP or other Internet service, and the technical support of
either the ISP or NETGEAR recommends changing the MTU setting. These web-based applications
might require an MTU change:
- A secure website that does not open, or displays only part of a web page
- Yahoo email
- MSN portal
- America Online’s DSL service
• You use VPN and experience severe performance problems.
• You used a program to optimize MTU for performance reasons, and now you are experiencing connectivity
or performance problems.
An incorrect MTU setting can cause Internet communication problems. For example,
you might not be able to access certain websites, frames within websites, secure
login pages, or FTP or POP servers.
Note
To change the MTU size:
1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
2. Enter orbilogin.com.
A login window opens.
3. Enter the admin user name and password.
The user name is admin. The password is the one that you specified the first time that you logged in.
The user name and password are case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
5. In the MTU Size field, enter a value from 64 to 1500.
6. Click the Apply button.
Your settings are saved.
If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are willing to
experiment, you can gradually reduce the MTU from the maximum value of 1500 until the problem goes
away. The following table describes common MTU sizes and applications.
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Table 3. Common MTU sizes
Application
MTU
The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN, and
is the default value for NETGEAR routers, adapters, and switches.
1500
Used in PPPoE environments.
1492
Maximum size to use for pinging. (Larger packets are fragmented.)
1472
Used in some DHCP environments.
1468
Usable by AOL if you do not send or receive large email attachments, for example.
1460
Used in PPTP environments or with VPN.
1436
Maximum size for AOL DSL.
1400
Typical value to connect to dial-up ISPs.
576
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