LG STB-5500 manual

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  • Brand: LG
  • Product: Digital decoder
  • Model/name: STB-5500
  • Filetype: PDF
  • Available languages: English

Table of Contents

Page: 0
EZ-Manager Wizard
pages 22 – 31
Custom Master STB Setup
pages 47 – 49
Cloning Procedures
pages 50 – 56
EXPERIENCED INSTALLER
© Copyright 2017 LG Electronics U.S.A., Inc. P/N: 206-4310 (Rev C)
•
•
Interactive Pro:Centric ®
Functionality
RF or IP Content Delivery
Commercial Mode Setup Guide
STB-5500
HD Commercial Interface Set-top Box
Page: 1
2 206-4310
MODEL and SERIAL NUMBER
The model and serial numbers of this STB are located on the
back of the cabinet. For future reference, LG suggests that you
record those numbers here:
Model No._________________ Serial No._______________
WARNING:
TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK). NO USER-
SERVICEABLE PARTS INSIDE. REFER TO QUALIFIED SERVICE PERSONNEL.
		The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the
presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude
to constitute a risk of electric shock to persons.
		 The exclamation point within an equilateral triangle is intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in the literature accompanying the appliance.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARDS, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.
WARNING:
This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive
harm. Wash hands after handling.
NOTE TO CABLE/TV INSTALLER:
This reminder is provided to call the cable TV system installer’s attention to Article 820-40 of the National Electrical Code
(U.S.A.). The code provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be
connected to the grounding system of the building, as close to the point of the cable entry as practical.
REGULATORY INFORMATION:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
•	 Reorient or relocate the receiving antenna.
•	 Increase the separation between the equipment and receiver.	
•	 Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
•	 Consult the dealer or an experienced radio/TV technician for help.
CAUTION:
Do not attempt to modify this product in any way without written authorization from LG Electronics U.S.A., Inc.
Unauthorized modification could void the user’s authority to operate this product.
COMPLIANCE:
The responsible party for this product’s compliance is: LG Electronics U.S.A., Inc.
1000 Sylvan Avenue, Englewood Cliffs, NJ 07632, USA • Phone: 1-201-816-2000
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
© Copyright 2017 LG Electronics U.S.A., Inc.
For Customer Support/Service, please call:­­
1-888-865-3026
The latest product information and documentation is
available online at:
www.lg.com/us/business
Marketed and Distributed in the United States by LG Electronics U.S.A., Inc.
1000 Sylvan Avenue, Englewood Cliffs, NJ 07632
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IMPORTANT SAFETY INSTRUCTIONS
1. 	 Read these instructions.
2. 	 Keep these instructions.
3. 	 Heed all warnings.
4. 	 Follow all instructions.
5.	 Do not use this apparatus near water.
6.	 Clean only with dry cloth.
7.	 Do not block any ventilation openings. Install in accor-
dance with the manufacturer’s instructions.
8.	 Do not install near any heat sources, such as radiators,
heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
9.	 Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades
with one wider than the other. A grounding-type plug
has two blades and a third grounding prong. The wide
blade or the third prong are provided for your safety. If
the provided plug does not fit into your outlet, consult
an electrician for replacement of the obsolete outlet.
10.	 Protect the power cord from being walked on or pinched,
particularly at plugs, convenience receptacles, and the
point where it exits from the apparatus.
11.	 Only use attachments/accessories specified by the
manufacturer.
12.	 Use only with the cart, stand, tripod, bracket, or table
specified by the manufacturer or sold with the apparatus.
When a cart is used, use caution when moving the cart/
apparatus combination in order to avoid injury from
tip-over.
13.	 Refer all servicing to qualified service personnel.
Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord or
plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally,
or has been dropped.
14.	 Never touch this apparatus or antenna during a thunder or
lightning storm.
15.	 When mounting an STB on the wall, make sure that none of
the electrical cabling bears any of the weight of the STB.
Install in accordance with the manufacturer’s instructions.
16.	 Power Cord
	 Caution: Check the STB specifications in the Owner’s
Manual to determine power requirements.
	 Periodically examine the cord of your appliance, and if its
appearance indicates damage or deterioration, unplug it,
discontinue use of the appliance, and have the cord replaced
with an exact replacement part by an authorized servicer.
Protect the power cord from physical or mechanical abuse,
such as twisting, kinking, or pinching or being closed in a
door or walked upon. Pay particular attention to plugs, wall
outlets, and the point where the cord exits the appliance.
	 Do not use a damaged or loose power cord. Be sure to grasp
the plug when unplugging the power cord. Do not pull on the
power cord to unplug the STB.
	 Do not stick metal objects or any other conductive material
into the power cord. Do not touch the end of the power cord
while it is plugged in.
17.	Overloading
	 Do not connect too many appliances to the same AC power
outlet as this could result in fire or electric shock. Do not
overload wall outlets. Overloaded wall outlets, loose or
damaged wall outlets, extension cords, frayed power cords,
or damaged or cracked wire insulation are dangerous. Any of
these conditions could result in fire or electric shock.
18.	 Outdoor Use/Wet Location
Warning: To reduce the risk of fire or electrical
shock, do not expose this product to rain,
moisture or other liquids.
	 Do not touch the STB with wet hands. Do not install this
product near flammable objects such as gasoline or candles or
expose the STB to direct air conditioning.
	 Do not expose to dripping or splashing and do not place
objects filled with liquids, such as vases, cups, etc., on or over
the apparatus (e.g., on shelves above the unit).
19.	Grounding
	 (Except for devices that are not grounded) Ensure that you
connect the earth ground wire to prevent possible electric
shock (i.e., an STB with a three-prong grounded AC plug must
be connected to a three-prong grounded AC outlet). If ground-
ing methods are not possible, have a qualified electrician install
a separate circuit breaker. Do not try to ground the unit by
connecting it to telephone wires, lightning rods, or gas pipes.
20.	 Disconnect Device
	 The power plug is the disconnecting device. The power plug
must remain readily accessible.
	 As long as this unit is connected to the AC wall outlet, it is not
disconnected from the AC power source even if the unit is
turned off.
(Continued on next page)
PORTABLE CART WARNING
Page: 3
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IMPORTANT SAFETY INSTRUCTIONS
(Continued from previous page)
21.	 Outdoor Antenna Grounding
	 If an outside antenna or cable system is connected to the
product, follow the precautions below.
	 An outdoor antenna system should not be located in the
vicinity of overhead power lines or other electric light or power
circuits or where it can come into contact with such power
lines or circuits as death or serious injury can occur.
	 Be sure the antenna system is grounded so as to provide
some protection against voltage surges and built-up static
charges.
	 Article 810 of the National Electrical Code (NEC) in the U.S.A.
provides information with respect to proper grounding of the
mast and supporting structure, grounding of the lead-in wire
to an antenna-discharge unit, size of grounding conductors,
location of antenna-discharge unit, connection to grounding
electrodes, and requirements for the grounding electrode.
Antenna Grounding According to NEC, ANSI/NFPA 70
22.	Cleaning
	 When cleaning, unplug the power cord and wipe gently with
a soft cloth to prevent scratching. Do not spray water or other
liquids directly on the STB as electric shock may occur. Do not
clean with chemicals such as alcohol, thinners or benzene.
23.	 Transporting Product
	 Make sure the STB is turned Off and unplugged and that
all cables have been removed. Do not press against or put
stress on the STB.
24.	Ventilation
	 Install the STB where there is proper ventilation. Do not
install in a confined space such as a bookcase. Do not cover
the STB with cloth or other materials (e.g., plastic) while it is
plugged in. Do not install in excessively dusty places.
25.	 If you smell smoke or other odors coming from the STB or
hear strange sounds, unplug the power cord, and contact an
authorized service center.
26.	 Keep the product away from direct sunlight.
27.	 Do not install this product on a wall if it could be exposed to
oil or oil mist. This may damage the product and cause it to
fall.
28.	 Do not allow an impact shock or any objects to fall into the
product.
29.	 Do not touch the ventilation openings, as they may become
hot while the STB is operating. This does not affect the per-
formance of the product or cause defects in the product.
30.	 Do not use high voltage electrical equipment near the STB
(e.g., a bug zapper). This may result in product malfunction.
Antenna Lead in Wire
Antenna Discharge Unit
(NEC Section 810-20)
Grounding Conductor
(NEC Section 810-21)
Ground Clamps
Power Service Grounding
Electrode System (NEC
Art 250, Part H)
Ground Clamp
Electric Service
Equipment
Page: 4
5
206-4310
Table of Contents
Safety Warnings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . .3 – 4
Table of Contents  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
STB-5500 Introduction / Setup Checklist . . . . . . . . . . . . . . . . 6
Introduction  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Setup Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
STB-5500 Cabling Connections . . . . . . . . . . . . . . . . . . . . 7 – 11
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connect the STB to the Display Panel . . . . . . . . . . . . . . . . . . 8
STB-5500 Cabling Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Commercial Mode Overview  . . . . . . . . . . . . . . . . . . . . . 12 – 15
Pass-through Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
FTG Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Application Tuning Mode / Pro:Centric Direct . . . . . . . . . . . . 14
Determining the STB Operating Mode  . . . . . . . . . . . . . . . . . 15
Pro:Centric Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 – 20
Interactive Menu Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Interactive Menu Navigation  . . . . . . . . . . . . . . . . . . . . . . . . . 16
Pro:Centric Java Application Setup . . . . . . . . . . . . . . . . . . . . 19
Pro:Centric HTMl Application Setup  . . . . . . . . . . . . . . . . . . . 19
Setting the Video Output Resolution  . . . . . . . . . . . . . . . . . . 21
EZ-Manager Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 – 31
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Initiate Configuration or Exit the EZ-Manager Wizard . . . . . . 23
STB Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Zones and Room Number Assignments . . . . . . . . . . . . . . . . 24
Configure Pro:Centric Settings  . . . . . . . . . . . . . . . . . . . . . . . 26
USB Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Ez Download Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 – 35
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Accessing and Using the Ez Download Utility . . . . . . . . . . .  32
Installer Menu  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 – 46
Accessing the Installer Menu . . . . . . . . . . . . . . . . . . . . . . . . . 36
Navigating Within the Installer Menu . . . . . . . . . . . . . . . . . . . 37
Modifying Installer Menu Settings . . . . . . . . . . . . . . . . . . . . . 37
Exiting the Installer Menu and Activating Settings . . . . . . . . 37
Detailed Descriptions of Installer Menu Items . . . . . . . . . . . . 40
Custom Master STB Setup . . . . . . . . . . . . . . . . . . . . . . . 47 – 49
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Clonable STB Setup Menu Features . . . . . . . . . . . . . . . . . . . 47
Custom Master STB Setup Procedure  . . . . . . . . . . . . . . . . . 48
Cloning Procedures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 – 56
Exporting a Clone File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Importing a Clone File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
FTG File Manager Utilities Overview . . . . . . . . . . . . . . . 57 – 62
Creating an FTG Configuration File . . . . . . . . . . . . . . . . . . . 57
FTG File Manager Main Screen  . . . . . . . . . . . . . . . . . . . . . . 59
FTG Channel Map Configuration Utility . . . . . . . . . . . . . . . . . 60
FTG Channel Map Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
FTG Installer Menu Configuration Utility . . . . . . . . . . . . . . . . 62
IP Environment Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 – 71
Accessing the IP Environment Menu . . . . . . . . . . . . . . . . . . . 63
Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Pro:Centric Setup  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Media Share Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Pre-loaded Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
References
Updating STB Software using a USB Memory
Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 – 73
Downloading Background Images using a USB
Memory Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 – 75
Display Panel Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
STB Aux Input Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Auto Input(s) Sensing Feature  . . . . . . . . . . . . . . . . . . . . . 78 – 79
Enabling or Disabling the MTI Protocol on the STB . . . . . . 80 – 81
Restoring Factory Defaults on the STB(s)  . . . . . . . . . . . . . . . . 82
Using the STB’s Zoning Features . . . . . . . . . . . . . . . . . . . 83 – 86
Using Media Share Features  . . . . . . . . . . . . . . . . . . . . . . 87 – 91
STB-5500 Jack Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
External IR Receiver Specifications . . . . . . . . . . . . . . . . . . . . . . 93
External Audio Line Out Specifications . . . . . . . . . . . . . . . . . . . . 94
Installer Remote Typical Key Functions . . . . . . . . . . . . . . . . . . 95
STB Installer Remote  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 – 99
General Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
STB Quick Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Commercial Mode Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Document Revision History / Open Source Software Notice  . .101
Back Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Notes
•	 Installer Menu content is intended for use primarily by qualified TV electronics technicians.
•	 Refer to the STB-5500 Owner’s Manual for additional information on STB installation, specifications, maintenance, and safety instructions.
•	 Design and specifications subject to change without prior notice. This document provides examples of typical screen displays. Your displays
may vary from those shown in this document.
Page: 5
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STB-5500 Introduction / Setup Checklist
Introduction
The STB-5500 set-top box is designed to be connected to a compatible commercial display panel to
create a system that provides Pro:Centric ® functionality via RF or IP and that can tune RF and IP content.
The STB-5500 may be used with LG Commercial Hospitality TVs (LP645H, LT670H, etc.) that support
Multiple Protocol Interface (MPI), or the STB-5500 may be used with LG Commercial Public Display TVs
(LD450C, LT560C, etc.) or LG Commercial Monitors (M3203CCBA, M3204C, etc.) that support the
TV-Link Monitor (TLM) interface. The STB-5500 may also be used with commercial non-LG TVs that
support SONIFI’s Multiple Television Interface (MTI) protocol.
Setup Checklist
See also the STB-5500 Owner’s Manual for information on STB installation and hardware and cable
connections.
Installation and Setup
__	 Unpack the STB and all accessories.
Accessories provided:
•	 AC/DC Power Adapter
•	 HDMI Cable
•	 MPI/MTI Cable (proprietary cable for LG MPI or SONIFI MTI control of display panel)
•	 TLM Cable (proprietary cable for LG TLM control of display panel)
•	 A/V Adapter Cable
__	 Obtain an LG Installer Remote for configuration purposes.
If you are connecting the STB to an LG display panel, the LG remote provided with the display should
be sufficient. If you are connecting the STB to a non-LG display panel or if you intend to use multiple
STBs/displays in a single room installation environment, an LG Installer Remote dedicated to STB
control is available for purchase. For additional information and/or to purchase an STB Installer
Remote, contact your LG service representative. See also Reference section, “STB Installer Remote.”
__	 Determine the installation location for the STB and display panel stand or mount.
__	 Determine mounting and installation requirements, for example, AC power source outlet, antenna/cable
service connectors, any external equipment required for system operation, all necessary cables, wires,
and connectors, and any other additional required hardware, etc.
__	 Install the display panel on VESA mount or stand.
	 Note: It may be advisable to make all cable connections before installing on VESA mount or stand.
Hardware Connections
__	 Install any additional hardware as appropriate to your institution, LAN, etc.
Cable Connections
__	 Make all required connections to the STB jack panels, as described in this document.
Commercial Mode Setup
__	 Complete appropriate procedures as described in this document for Commercial Mode operation.
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STB-5500 Cabling Connections
This section describes how to connect the STB-5500 to establish communication with a compatible
commercial display panel (LG Hospitality TV, LG Public Display TV, LG Commercial Monitor, or
commercial non-LG TV with MTI support).
Caution: If you are replacing an existing/currently installed display panel, you cannot
simply swap out one display panel for another. You must follow the procedure below
from step 1 in order to establish Television/Display Control communication between
the STB and the new display panel. Also, make sure the new display panel supports
the video output resolution set in the STB. Note that you may need to change the STB
setting (STB Installer Menu item 105 VID OUT FORMAT) as required.
Before You Begin
Refer to the appropriate subsection(s) below before proceeding to connect the STB. In particular,
make sure each display panel is in the proper, known state.
LG Display Panel Prerequisites
•	 The display panel should be in a known state. That is, the display panel should be either in a
factory default state or custom configured (in its default mode) with selected settings, for example,
the aspect ratio, that you wish to use in conjunction with the STB.
•	 For newer LG Public Display TVs, when you power ON the TV for the first time, a Welcome
Wizard will be displayed, and you will need to complete the first two steps of the wizard before
you can successfully connect the STB. First, you will need to select the Language (Step 1), and
then you will need to select the Mode Setting (Step 2). For Step 2, you MUST select “Home
Use.” After this, you can either continue with the wizard and select additional desired configuration
settings, or you can use the EXIT key on the remote to exit the wizard.
Commercial Non-LG Display Panel Prerequisites
•	 The display panel must be in a known state; however, note that you may need to perform initial
steps to configure the display (i.e., the TV) and/or its MTI port for MTI communication. Refer to
the manufacturer’s documentation for further information.
Note: You also will need to perform steps to enable the MTI protocol (disabled by default) on the
STB as part of the Commercial Mode setup AFTER the STB is connected to the display panel. See
Reference section, “Enabling or Disabling the MTI Protocol on the STB” for further information.
In order to complete these steps, you need to see the STB’s HDMI video output. Use the display
panel’s IR remote to manually switch the display panel to the appropriate HDMI input.
•	 It is highly recommended that you set the display’s start channel/Power On source to HDMI 1
since, when Television/Display Control communication is established, the STB default
configuration automatically sends Television/Display Control commands to switch the connected
display panel to its HDMI 1 input. Because some non-LG displays default to an RF channel at
turn ON (or at loss of communication), setting the display’s Power On source to HDMI 1 will
eliminate the potential for the display’s momentary interruption of the STB’s HDMI output each
time the STB/display is turned ON. This will also eliminate the potential for temporary signal
interruption from the STB when the STB’s PTC software is being updated.
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STB-5500 Cabling Connections (Cont.)
LG Installer Remote
•	 An LG Installer Remote (not supplied) is required to complete the procedure below, as well as
STB/display panel configuration procedures in this document. If you are connecting the STB to
an LG display panel, the LG remote provided with the display should be sufficient. However, if you
are connecting the STB to a non-LG display panel or if you wish to take advantage of the STB’s
multi-code feature, LG’s STB-dedicated Installer Remote will be required. See Reference sections,
“Installer Remote Typical Key Functions” and “STB Installer Remote,” for further information.
Connect the STB to the Display Panel
This procedure only describes the essential STB/display panel connections. See Reference
section, “STB-5500 Jack Panels,” for further information on the additional jack panel ports and
connectors.
1.	 Make sure the STB is not connected to power. If a display panel is being replaced in an existing
STB/display panel installation, remove power from the STB.
2.	 Turn ON the display panel.
3.	 Refer to the STB-5500 Cabling diagram on page 11, and complete the following connections:
a) Make the appropriate Television/Display Control connection between the STB-5500 and the
display panel. 
•	 For LG Hospitality TVs: Use the MPI/MTI cable provided to connect MPI/MTI TELEVISION
CONTROL on the STB-5500 front jack panel to the MPI port on the rear jack panel of the
display.
•	 For LG Public Display TVs or LG Commercial Monitors: Use the TLM cable provided to
connect RS-232C TELEVISION CONTROL on the STB-5500 rear jack panel to the DB9
RS-232 CONTROL connector on the rear jack panel of the display.
•	 For commercial non-LG TVs: Use the MPI/MTI cable provided to connect MPI/MTI
TELEVISION CONTROL on the STB-5500 front jack panel to the MTI (typically labeled
“DATA”) port on the rear jack panel of the display. *
Note: Commercial interfaces and their respective cables (MPI/MTI or TLM as specified
above) support IR pass-through.
b) Use the HDMI cable provided to connect HDMI OUT on the STB-5500 rear jack panel to
the HDMI 1 input connector on the rear jack panel of the display.  
Note: When Television/Display Control communication is established, the STB default
configuration automatically sends Television/Display Control commands to switch the
connected display panel to its HDMI 1 input.
c) For RF delivered content, connect a 75 ohm coaxial wire from the Antenna/CATV wall
jack to ANTENNA/CABLE IN on the STB-5500 rear jack panel. For IP delivered content,
connect an RJ-45 Ethernet (CAT5) cable from the institution’s network to the LAN port on
the STB-5500 rear jack panel.
(Continued on next page)
* As indicated in the prerequsites, the MTI protocol required for communication between the STB and the
commercial non-LG display panel is disabled by default. Remember that you will need to enable the MTI
protocol as part of the Commericial Mode setup.
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STB-5500 Cabling Connections (Cont.)
(Continued from previous page)
d) Insert the DC power plug of the AC/DC power adapter provided into the POWER connector
on the rear jack panel of the STB-5500, and then plug the AC/DC adapter into a standard
120V 60 Hz AC power outlet.
When power is applied to the STB-5500, the LED on the STB’s front jack panel turns red
(steadily if the STB is in its default standby mode or with periodic blinks in accordance with the
current value of Installer Menu item 002 AC ON).
Also, for LG display panels or if the MTI protocol has already been enabled on the STB (i.e.,
you are replacing one non-LG display panel with another non-LG display panel), the display
panel will be turned OFF by the STB as soon as the STB is powered and establishes Television/
Display Control communication with the display. *
Note: Once Television/Display Control communication is established between the STB-5500
and the display panel, the STB-5500 will be in control of the display panel, and certain resident
panel functions, like panel buttons, typically will no longer operate.
Note: If connected to an LG Hospitality TV, the STB also will change several of the TV’s
Installer Menu settings in order to facilitate communication and functionality. See the table
following this procedure for a listing of all Hospitality TV Installer Menu items that will be
changed by the STB.
4.	 Use the Installer Remote to turn ON the STB/display panel.
In its default standby mode, while the STB is turning ON and sending the turn ON command to
the display, the STB LED blinks at a constant rate. (If the Instant On feature set with Installer
Menu item 002 is enabled on the STB, you will not see this initial LED sequence.) Once both
the STB and the display panel are ON, the STB LED remains lit but blinks off twice in rapid
succession every five seconds.
If the STB is brand new, out-of-box, the first image you should see on the display panel is a
prompt to select the video output resolution (see “Setting the Video Output Resolution” on
page 21). If the STB is not brand new, out-of-box, it is possible that the video output resolution
has previously been set and/or that the EZ-Manager Wizard has previously been completed or
exited. **
5.	 If applicable, select the video output resolution (i.e., the STB’s video output format), and then
complete the appropriate Commercial Mode setup procedures, as described in this document.
Note: It is recommended that you complete STB-5500 Commercial Mode setup procedures before
you make external equipment connections to the STB-5500.
* If the display panel is not turned OFF after power is applied, then Television/Display Control communication
has not been established. If you are using an LG display panel, check that the display is in a known state,
and repeat the procedure from step 1. If you are using a commercial non-LG TV as a display panel in a new
STB installation, the display panel will not be turned OFF because the MTI protocol has not yet been enabled.
Remember that you will need to enable the MTI protocol as part of the Commericial Mode setup.
** If you are using a commercial non-LG TV as the display panel, and you do not see video on the display,
verify the display panel is on the appropriate HDMI input so that you can complete step 5. Also, see Reference
section, “Enabling or Disabling the MTI Protocol on the STB,” and make sure to enable the MTI protocol as
part of the Commercial Mode setup.
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STB-5500 Cabling Connections (Cont.)
The following table is only valid for LG Hospitality TVs that are used with the STB-5500. The table
lists the Installer Menu items on the TV that are changed by the STB when MPI Television/Display
Control communication is established. See also step 2 of procedure above.
Note: The total number of Installer Menu items may vary by Hospitality TV model. Some items
listed below are not available on/applicable for all Hospitality TVs.
Installer Menu Item on LG
Hospitality TV (Display Panel)
STB-5500 will
set the value to:
Comments
004 STRT CHANNEL 0 Start channel on the display is set to Aux.
007 STRT VOLUME 63 Based on the setting of STB Installer Menu item 111
PANEL VOL PRE. Maximum setting is recommended.
008 MIN VOLUME 0 Minimum allowable volume is set on the display.
009 MAX VOLUME 63 Maximum allowable volume is set on the display.
040 AUTO CAMPORT 0 Automatic switching to Camport (Video 2) is disabled on
the display.
041 SIMPLINK EN 0 SIMPLINK is disabled on the display.
042 AUTO INPUTS 0 Auto-sensing is disabled for all Aux inputs on the display.
046 STRT AUX SRCE 3 (HDMI 1)
5 (HDMI 2)
7 (HDMI 3)
Based on the setting of STB Installer Menu item 100
VIDEO INTERFAC (see detailed Installer Menu item
descriptions). By default, the display’s start Aux source is
set to HDMI 1.
047 AUX STATUS 1 Display’s Aux source will be reported as channel number.
053 DIS. CH-TIME 1 Display’s native Channel-Time display is disabled.
090 KEY LOCK 1 Key Lock is enabled on the display. If item 090 is changed
in the STB’s Installer Menu, the STB will update the value
in the display’s Installer Menu accordingly.
118 POWER SAVINGS 1 b-LAN module is always powered on the display.
119 DATA CHANNEL 0 Data Channel is disabled on the display.
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IN 1 IN 2
OUT
LAN
IR IN SERVICE
AV IN
AUDIO
LINE OUT
ANTENNA/
CABLE IN
STB-5500 Front Panel
STB-5500 Rear Panel
EXTERNAL
MPI CONTROL
RS-232C
TELEVISION
CONTROL
POWER
MPI/MTI
TELEVISION
CONTROL
USB IN 2
USB IN 1
OPTICAL
DIGITAL
AUDIO OUT
c) & d) Complete STB
Power and Antenna/Cable
connections.
b) Connect HDMI OUT
on STB to HDMI IN on
display panel. **
STB-5500 Cabling Diagram
See also step 2 of procedure above.
STB-5500 Cabling Connections (Cont.)
a) Connect RS-232C
TELEVISION CONTROL
to LG Public Display or
Commercial Monitor display
panel DB9 RS-232 connector. *
* Only one Television/Display Control connection should be used. The
proper connection depends on the type of display panel to be controlled.
** The STB default configuration automatically sends Television/Display
Control commands to switch the connected display panel to its HDMI 1 input.
a) Connect MPI/MTI
TELEVISION CONTROL to LG
Hospitality display panel MPI
port or to commercial non-LG
display panel MTI (DATA) port. *
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Commercial Mode Overview
PTC INSTALLER MENU
STB_5500
CPU - CTV
000 INSTALLER SEQ 000
UPN	 000-000-000-000	 SW 5331 7F60
PTC	 V#.##.###	 CPU V#.##.##.##
This document describes how to set up the STB-5500 for Commercial
Mode operation. STB-5500 functionality is based on “ownership” of
the Channel Map; that is, the Channel Map resides in the STB’s CPU
or Protocol Translation Controller (PTC), or it resides in a Pro:Centric
application or an external device from the solution provider. The
STB-5500 supports several different operation modes: LG’s Free-To-
Guest (FTG) Mode via the STB CPU, Application Tuning Mode (ATM)
with Pro:Centric application, or Pass-through Mode (default). When in
Pass-through Mode, the STB-5500 may also be externally controlled
via its EXT MPI CONTROL port.
Pass-through Mode
This mode allows you to configure individual STBs for Pro:Centric
and/or FTG Mode operation. This mode also allows external control
via the EXT MPI CONTROL port on the STB jack panel.
There are two methods for configuring individual STBs that are
currently in Pass-through Mode: either using the EZ-Manager Wizard
or the Custom Master STB Setup procedure.
EZ-Manager Wizard
When the STB is in a factory default state, the EZ-Manager Wizard
provides automated and manual options for configuring essential items
for Pro:Centric operation and also provides an option for using a USB
memory device to configure the STB. Use the Installer Remote to make
selections and complete each step. See “EZ-Manager Wizard” on
pages 22 to 31 for detailed information.
Custom Master STB Setup
The Custom Master STB Setup procedure enables you to create
a customized Master STB Setup for Pass-through Mode or FTG
Mode configuration purposes. Use the Installer Remote to configure
Installer Menu items as required for STB operation and set up STB
features (Picture, Sound, Channels, etc.). See “Custom Master STB
Setup” on pages 47 to 49 for detailed information.
Installer Menu
To create a Master STB Setup, you will need to know how to access
the commercial controller (PTC) Installer Menu and make changes to
the default values as required. If necessary, familiarize yourself with
the Installer Menu and how to make and save changes. Refer to
pages 36 to 46 for information on accessing the Installer Menu
and for detailed descriptions of the Installer Menu items.
STB Setup Menus
On-screen setup menus control the features of the STB/display. Use
the Installer Remote to access the STB setup menus, and set the
STB/display features to the desired configuration for the end user.
Typical Installer Menu
STB Setup Menus (Advanced Settings)
STB Setup Menus (Quick Settings)
Picture
Sound
Channels
General
Safety
Accessibility
PICTURE
Aspect Ratio
16:9
X
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Cloning
Cloning refers to the process of using a Master STB Setup to configure a Target STB. Both STBs must
be identical models. The Master STB’s clonable setup menu features should be configured as part of the
Master STB Setup. If there are features in the Master STB’s setup—channel icons or labels, digital font
options, etc.—that are not set or that are set incorrectly, those features also will not be set or will be set
incorrectly in the Target STBs. Refer to pages 50 to 56 for detailed information on Clone (.tlx) files and
cloning requirements and procedures.
External MPI Control
To control the STB using an external MPI control device, you must use the STB’s EXT MPI CONTROL
port for communication purposes.
Note: The STB-5500 is not equipped with an MPI card slot.
FTG Mode
In this mode, the STB’s CPU is configured with an FTG Channel Map, and the CPU controls and restricts
the tuning operation of the STB based on this FTG Channel Map. The FTG Channel Map enables the
decryption of each Pro:Idiom ® encrypted channel and also provides logical channel mapping of physical
RF channels (digital and analog), IP streams, and Aux inputs. In addition, depending on the types of
channels included in the FTG Channel Map, FTG Mode provides the option to select either logical or
physical tuning (see note below) during configuration.
Note: Logical channel mapping of physical RF channels eliminates dash tuning (for example, physical 19-3
can be mapped to logical channel 9). It also allows physical RF channels, IP streams, and Aux inputs to
be listed in any order, not only in physical numeric ascending order. Physical channel tuning requires that
you include the dash when direct entering RF channel numbers and Aux inputs (the latter designated by
130-0 through 137-0).
Note: Physical channel tuning is not available when IP channels are included in the FTG Channel Map.
FTG Mode Features
FTG Mode provides the following features:
•	 Logical or physical channel tuning of physical RF channels and Aux inputs.
•	 Logical channel tuning of IP streams.
•	 Mapping of RF channels with minor (program) numbers up to 999.
•	 FTG Channel Map of up to 600 channels.
•	 Start Channel set for RF, Aux input, or IP delivered content.
•	 Pro:Centric data delivery over RF or IP.
•	 STB Zoning (including channel restrictions by Zone) and Wi-Fi Zoning options for location-specific
configuration.
LG’s FTG File Manager PC software enables you to create an FTG Configuration (.tlx) file, which may be
used to configure the CPU for FTG Mode. FTG File Manager utilities enable you to create/edit an FTG
Channel Map and configure Installer Menu settings. You can also create a Clone (.tlx) file from a Master
STB Setup that may be used to configure the CPU for FTG Mode.
Note: STB Zoning and Wi-Fi Zoning features are supported via “.tlx” file. See Reference section, “Using the
STB’s Zoning Features,” for further information.
Commercial Mode Overview (Cont.)
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In this mode, the STB’s CPU must be configured with an FTG Channel Map and FTG Installer Menu
settings using one of the following processes:
•	 Local: Configure an individual STB-5500 via its USB port using a USB memory device / “.tlx” file. The file
may be either a Clone file (see “Cloning Procedures” on pages 50 to 56) or an FTG Configuration file
(see “FTG File Manager Utilities Overview” on pages 57 to 62).
•	 Remote: Configure all STB-5500s at the site using a Pro:Centric server head end device (Example:
PCS200S). Refer to the Pro:Centric Server Admin Client User Guide for further information.
While the STB is in FTG Mode:
•	 Users can still access the Installer Menu using an LG Installer Remote; however, all Installer Menu items
will be read-only.
•	 Any FTG configuration changes must be made using a “.tlx” file (typically edited in the FTG File Manager).
The FTG File Manager’s FTG Channel Map Configuration and FTG Installer Menu Configuration Utilities
enable you to make changes, respectively, to the FTG Channel Map and FTG Installer Menu settings as
necessary. See information on local configuration in this document or refer to documentation for the server
for information on remote management.
•	 If it becomes necessary to restore the STB to Pass-through Mode, there are several options that will
enable you to do so. See Reference section, “Restoring Factory Defaults on the STB(s),” for further
information.
Pages 57 to 62 provide overviews of the utilities that comprise the FTG File Manager. Refer to the Free-
To-Guest (FTG) File Manager User Guide for further information on the FTG File Manager.
Remote Management in FTG Mode
When the STB is configured for FTG Mode, remote management of the FTG Channel Map and FTG
Installer Menu settings is provided by a Pro:Centric server, via a Clone/Configuration (.tlx) file loaded on
the Pro:Centric server Admin Client. See the Pro:Centric Server Admin Client User Guide for further
information.
Application Tuning Mode / Pro:Centric Direct
In Application Tuning Mode, the STB’s Channel Map resides in an application, such as LG’s Pro:Centric
Direct HTML application. With Pro:Centric Direct, the Channel Map is created in the Pro:Centric server’s
Admin Client web editor, and the tuning operation of the STB is controlled and restricted based on this
Pro:Centric Direct Channel Map.
Application Tuning Mode with the Pro:Centric Direct HTML application provides the following features:
•	 Decryption of each Pro:Idiom ® encrypted channel.
•	 Logical channel tuning of physical RF channels (digital and analog) and IP streams.
•	 Mapping of RF channels with minor (program) numbers up to 999.
•	 Start Channel set for RF or IP delivered content.
•	 Pro:Centric data delivery over RF or IP.
•	 STB Zoning (Installer Menu items only) and Wi-Fi Zoning options for location-specific configuration.
You must use the Pro:Centric Direct Admin Client / Channel Map configuration utility to create the
Pro:Centric Direct Channel Map, define channel attributes, and set the Start Channel. Refer to the
Pro:Centric Direct Admin Client User Guide for further information.
Commercial Mode Overview (Cont.)
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Note: STB Zoning and Wi-Fi Zoning features are supported via “.tlx” file—typically a Clone (.tlx) file that
has been created from a Master STB Setup. See Reference section, “Using the STB’s Zoning Features,”
for further information.
While the STB is in Application Tuning Mode:
•	 Users can still access the Installer Menu using an LG Installer Remote; however, all Installer Menu
items will be read-only.
•	 While it is possible to update an STB’s Installer Menu and/or Setup Menu settings locally using a USB
memory device / Clone (.tlx) file, any Pro:Centric Direct configuration changes are typically made
remotely via the Pro:Centric server / Pro:Centric Direct Admin Client. The Admin Client’s Channel Map
configuration utility enables you to create and edit the Pro:Centric Direct Channel Map, while the TV
Configuration utility (in conjunction with a Clone [.tlx] file loaded on a server carousel) enables you to
make changes to STB Installer Menu and/or Setup Menu settings.
•	 If it becomes necessary to restore the STB to Pass-through Mode, it is possible to do so. See Reference
section, “Restoring Factory Defaults on the STB(s),” for further information.
Refer to the Pro:Centric Direct Admin Client User Guide for further information on configuration and
management via the Pro:Centric Direct Admin Client.
Determining the STB Operating Mode
To determine the operating mode of the STB, press MENU on the Installer Remote. The menu displayed
depends on the operating mode. See examples below.
If the Function Menu appears, the STB is in a mode (FTG, ATM, PPV, etc.) that does not allow the end
user to change the fundamental STB setup. If the STB setup menus (Quick Settings) appear, the STB is
in Pass-through Mode.
Aspect Ratio
Sound Out
Audio Mode
General
Safety
Accessibility
Aspect Ratio
16:9
ASPECT RATIO
^
Function Menu
Indicates the STB is not in
Pass-through Mode­­. While
the STB is in this mode,
Installer Menu settings can
be accessed as read-only.
STB Setup Menus
Shows that the STB is in
Pass-through Mode­­.
X
Commercial Mode Overview (Cont.)
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Pro:Centric Operation
The STB-5500 supports LG’s Pro:Centric Java application, as well as the Pro:Centric Direct HTML
application. Only one application may be implemented at a time. The following sections provide an
overview of the application features and functionality.
Interactive Menu Features
Both the Pro:Centric Java application and the Pro:Centric Direct HTML application enable guests to locate
and select television entertainment, check the daily weather, view hotel and surrounding amenities, etc.,
via custom portal interactive menus. The Pro:Centric Java application provides multiple templates for
portal interactive menus, while the Pro:Centric Direct HTML application, in addition to providing multiple
templates for portal interactive menus, also enables you to custom-create portal and application content.
Pro:Centric application features include:
•	 Portal and information screens/pages (including a “Welcome” page) that include branding logos.
•	 An optional customized user interface (custom “skins”).
•	 Billboards and points-of-interest maps that can be customized to focus on hotel amenities, local
attractions and businesses, restaurants, news, events, etc.
•	 An optional Weather billboard that includes a local radar map, current conditions, and a four day
forecast.
•	 An interactive channel guide that provides a channel list with channel icons. An electronic program
guide (EPG) is an optional feature that displays up to three days of programming information viewable
by channel and time.
•	 Video spooling that enables the hotel to deliver a video file to guest TVs for promotion and information
purposes.
In addition to the those indicated above, the Pro:Centric Direct HTML application also offers the following
features:
•	 Optional messaging features, including notices, ticker text, and ad banners.
•	 Additional media support, specifically music accompaniment, for portal displays.
•	 An optional flight information display.
For each Pro:Centric application, an Admin Client web editor/content wizard is provided for customer
configuration of portal content. The Pro:Centric Direct Admin Client features the Pro:Centric Direct
Project Editor, which provides design tools (including templates) that enable customization of all portal
pages. Please contact your LG service representative for further information.
Note: Customized content is typically defined by the service integrator and/or hotel administrators. LG
does not provide hotel-specific content.
Interactive Menu Navigation
An LG Pro:Centric-capable remote control provides access to both interactive menus and regular STB/
display features. Press PORTAL on the remote to access the interactive menus.
Note: Interactive menu options may vary, depending on Pro:Centric features enabled for the site and/or
customized content. The following examples show typical portal interactive menus.
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Pro:Centric Operation (Cont.)
Example: Pro:Centric Java Application Portal
Example: Pro:Centric Direct HTML Application Portal
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Pro:Centric Java Application Setup
The Pro:Centric Java application operates in conjunction with FTG and/or PPV Modes. This section
provides an overview of the setup required for the Pro:Centric features. Administration and management
options for the Pro:Centric server are described in detail in the Pro:Centric Server Admin Client
User Guide. This document describes only those settings that must be specified on the STB to enable
Pro:Centric remote management and/or the Pro:Centric Java application.
•	 Remote management (E-Z Installation): The Pro:Centric Admin Client provides remote management
facilities for downloading software/firmware updates as well as facilities for downloading a Clone/
Configuration (.tlx) file for FTG Mode configuration.
•	 Pro:Centric Java application: The application comprises the Pro:Centric interactive menus/features
described on page 16. Pro:Centric application settings are managed via the Pro:Centric Admin Client
for the Java application.
The Pro:Centric remote management facilities and application download are based on Installer Menu
item settings that are used to set up the STB’s Pro:Centric features. The Installer Menu / Pro:Centric server
settings can be configured using one of the methods described below.
STB in Factory Default State
When the STB is in a factory default state, the EZ-Manager Wizard provides automated or manual
options for configuring the Pro:Centric server settings.
The EZ-Manager Wizard also provides a USB Configuration option that enables you to configure an STB for
FTG Mode using a Clone/Configuration (.tlx) file stored on a USB memory device. The “.tlx” file incorporates
FTG Installer Menu settings, including Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL,
which are used to set up the STB’s Pro:Centric features.
Refer to “EZ-Manager Wizard” on pages 22 to 31 for further information on the EZ-Manager Wizard options.
Note: If Pro:Centric data delivery will be over IP and there is a Domain Name System (DNS) server at the
site, you can create a “procentric.local” DNS entry for the Pro:Centric server that will enable automated
Pro:Centric IP configuration via the EZ-Manager. If there is no DNS entry for procentric.local, you will need
to manually enter the Pro:Centric server IP address and port number during configuration.
STB in Pass-through Mode
If the EZ-Manager Wizard has been exited and the STB is in Pass-through Mode, either:
•	 Set Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL to the appropriate values.
See Installer Menu information on pages 36 to 46 for further details. Also, as necessary, refer to “Custom
Master STB Setup” on pages 47 to 49 and/or cloning information on pages 50 to 56.
•	 Configure the appropriate Pro:Centric server settings in the IP Environment / Pro:Centric Menu. You must
use this option, in particular, if you wish to configure IP settings for the Pro:Centric server. See “Accessing
the IP Environment Menu” on page 63 and “Pro:Centric Setup” on pages 67 to 69 for further information.
Note: When the STB is in either Pass-through Mode or FTG Mode, you can also leave Installer Menu item
119 DATA CHANNEL set to its default value (255) to enable the STB’s Data Channel Auto Search feature
to set the DATA CHANNEL value. See item 119 description on page 46 for additional information.
Pro:Centric Operation (Cont.)
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Pro:Centric Operation (Cont.)
STB in FTG Mode
If the STB is already in FTG Mode, use the FTG File Manager software to update Installer Menu items #98
Pro:Centric and #119 Data Channel (along with their affiliated fields). Then, transfer the FTG Installer Menu
settings to the STB. Refer to the FTG Mode overview on pages 13 to 14 for further information on FTG
Mode operation and configuration. Also, see note above regarding the option to use the STB’s Data Channel
Auto Search feature to set the DATA CHANNEL value.
Pro:Centric Direct HTML Application Setup
The Pro:Centric Direct HTML application operates only in Application Tuning Mode (ATM). This section
provides an overview of the setup required for the Pro:Centric Direct features. Administration and
management options for the Pro:Centric server are described in detail in the Pro:Centric Direct Admin
Client User Guide. This document describes only those settings that must be specified on the TVs to
enable Pro:Centric remote management and/or the Pro:Centric Direct HTML application.
•	 Remote management (E-Z Installation): The Pro:Centric Direct Admin Client provides remote
management facilities for downloading software/firmware updates as well as facilities for downloading
Installer Menu configuration updates via Clone (.tlx) file to the STBs at the site/institution.
Note: The Pro:Centric Direct Channel Map is created and maintained in the Pro:Centric Direct Admin
Client. Thus, any Clone file that is loaded on the server for remote configuration may only contain
Installer Menu and/or Setup Menu profiles.
•	 Pro:Centric Direct HTML application: The application comprises the Pro:Centric interactive menus/features
described on page 16. Pro:Centric Direct application settings are managed via the Pro:Centric Direct
Admin Client.
The Pro:Centric remote management facilities and application download are based on Installer Menu
item settings that are used to set up the STB’s Pro:Centric features. The Installer Menu / Pro:Centric server
settings can be configured using one of the methods described below.
STB in Factory Default State
When the STB is in a factory default state, the EZ-Manager Wizard provides automated or manual
options for configuring the Pro:Centric server settings.
The EZ-Manager Wizard also provides a USB configuration option that enables you to configure the
STB’s Installer Menu settings using a Clone (.tlx) file stored on a USB memory device. Installer Menu
items 098 PRO:CENTRIC and 119 DATA CHANNEL are used to set up the STB’s Pro:Centric features.
Refer to “EZ-Manager Wizard” on pages 22 to 31 for further information on the EZ-Manager Wizard options.
Note: If Pro:Centric data delivery will be over IP and there is a Domain Name System (DNS) server at
the site, you can create a “procentric.local” DNS entry for the Pro:Centric server that will enable automated
Pro:Centric IP configuration via the EZ-Manager. If there is no DNS entry for procentric.local, you will
need to manually enter the Pro:Centric server IP address and port number during configuration.
STB in Pass-through Mode
If the EZ-Manager Wizard has been exited and the STB is in Pass-through Mode, either:
•	 Set Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL to the appropriate values.
See Installer Menu information on pages 36 to 46 for further details. Also, as necessary, refer to
“Custom Master STB Setup” on pages 47 to 49 and/or cloning information on pages 50 to 56.
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Pro:Centric Operation (Cont.)
•	 Configure the appropriate Pro:Centric server settings in the IP Environment / Pro:Centric Menu. You
must use this option, in particular, if you wish to configure IP settings for the Pro:Centric server. See
“Accessing the IP Environment Menu” on page 63 and “Pro:Centric Setup” on pages 67 to 69 for
further information.
Note: When the STB is in either Pass-through Mode or Application Tuning Mode, you can also leave
Installer Menu item 119 DATA CHANNEL set to its default value (255) to enable the STB’s Data Channel
Auto Search feature to set the DATA CHANNEL value. See item 119 description on page 46 for additional
information.
STB in Application Tuning Mode
If the STB is already in Application Tuning Mode, use a Master STB of the same model to create and
export a Clone (.tlx) file with the desired settings for Installer Menu items 098 PRO:CENTRIC and 119
DATA CHANNEL. Then, transfer (import) the Clone file to the Target STB. Refer to the Application Tuning
Mode / Pro:Centric Direct overview on pages 14 to 15 for further information on Pro:Centric Direct operation
and configuration. To transfer the Clone file remotely, use the appropriate utilities in the Pro:Centric Direct
Admin Client to upload the Clone file to the Pro:Centric server and set up its distribution to the Target
STB(s) at the site. See also note above regarding the option to use the STB’s Data Channel Auto Search
feature to set the DATA CHANNEL value.
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Setting the Video Output Resolution
The first time you turn ON the STB/display panel, a Please Select Video Output Resolution menu
will be displayed, and you will need to select the appropriate option—720p, 1080p, 1366 x 768, or
2160p—for the STB’s video output format. You cannot proceed with STB configuration until you
make a selection.
Refer to documentation for the applicable display panel(s) to determine the appropriate setting.
The selected resolution should be compatible with the display panel’s native video resolution. For
example, 2160p requires a UHD display panel.
PLEASE SELECT VIDEO OUTPUT RESOLUTION
720p
1080p
1366 x 768
2160p
1.	 Use the Up/Down arrows on the Installer Remote to select the appropriate video output
resolution option, and then press OK.
		The STB’s default video output resolution is 720p. If you select this option, the Please Select
Video Output Resolution menu will close and the EZ-Manager Wizard Welcome screen will be
displayed (see pages 22 to 31 for information on the EZ-Manager Wizard). Proceed with
Commercial Mode setup as required.
If you select one of the other three resolution options (1366 x 768 is selected/highlighted as the
recommended resolution), a Changing Video Output Resolution message will be displayed, and
the STB will reboot within a few seconds to change the resolution per your selection. Continue
with step 2.
2.	 When the STB reboot is complete (it may take a few minutes), you will be prompted to confirm
the new video output resolution. Use the arrow keys on the Installer Remote to select YES in the
confirmation screen, and then press OK on the Installer Remote.
Note: If there is no user interaction within 10 seconds, or if you select “NO” in the confirmation
screen, the STB will reboot and revert to the default resolution. After this reboot is complete, the
Please Select Video Output Resolution menu will be redisplayed.
Once you select and confirm the video output resolution, the EZ-Manager Wizard will be displayed.
Proceed with Commercial Mode setup as required.
Note: If required at a later time, you can also change the video output resolution in the STB
Installer Menu (item 105 VID OUT FORMAT) or via USB memory device / “.tlx” file. In either case,
the STB will need to reboot (see item 105 description on page 45 for additional information).
Note: After it is turned ON, the STB
begins an initialization process, and
it may take several minutes for the
Please Select Video Output
Resolution menu to be displayed.
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The primary purpose of the EZ-Manager Wizard is to guide you through the process (automated or
manual) of configuring the essential Installer Menu items for Pro:Centric operation. The wizard is
initiated once the video output resolution is set (see previous page) and subsequently each time the
STB/display panel is turned ON, until one of its configuration methods has been completed or the
wizard is exited. Use the Installer Remote to make selections and complete each wizard step.
While the EZ-Manager Wizard is intended primarily for Pro:Centric-related configuration, the wizard
also offers Zoning as well as USB configuration options.
•	 STB-5500s support the STB Zoning and Wi-Fi Zoning features, both of which enable location-
specific settings (see Reference section, “Using the STB’s Zoning Features,” for further information).
The EZ-Manager Wizard enables you to set the STB Zone # and/or the Wi-Fi Zone # in the STB as
part of the configuration process.
•	 The EZ-Manager Wizard also enables you to access the STB Manager / USB download options
as part of the configuration process, if desired, to perform USB configuration and/or update
functions.
Caution: Do NOT unplug the STB power cord or remove the antenna cable or, if
applicable, the LAN cable during the configuration process, as doing so will interrupt
the current step and may corrupt the configuration data.
Before You Begin
•	 If you plan to create a Master STB Setup using the procedure described on pages 47 to 49, be
sure to exit the EZ-Manager Wizard in order to avoid setting modes that may restrict the custom
setup procedure. See also “Initiate Configuration or Exit the EZ-Manager Wizard” on the following
page.
•	 If it has been completed or exited and therefore does not display, the EZ-Manager Wizard can be
reactivated; however, this requires that you restore the STB to a factory default condition. See
Reference section, “Restoring Factory Defaults on the STB(s),” for further information.
•	 Each wizard step is allotted a time frame after which the wizard proceeds without user interaction. If
the Pro:Centric server is configured on the system and if no location-specific settings are required
in the STB, for example, STB Zone, Wi-Fi Zone, Label, and/or Room Number settings, you can
simply turn ON the STB/display, and once initiated, the wizard will proceed through each of the
configuration steps with no further user interaction.
•	 If any of the configuration steps fails, you will see a “Diagnostics” screen with an indication of the
failure. You will then have the opportunity to reinitiate the configuration process from the previous
screen or exit the EZ-Manager Wizard.
•	 If you would like to enable the DIAL and/or SoftAP Media Share features or select pre-loaded/
Smart Launcher applications on an STB that will eventually be configured for FTG Mode, you will
need to use the IP Environment Menu to do so before the STB is configured for FTG Mode. Refer
to “IP Environment Setup” on pages 63 to 70 for information on the IP Environment Menu. See
also “Custom Master STB Setup” on pages 47 to 49.
EZ-Manager Wizard
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EZ-Manager Wizard (Cont.)
Initiate Configuration or Exit the EZ-Manager Wizard
The Welcome screen provides a brief introduction to the EZ-Manager Wizard.
WELCOME TO THE EZ-MANAGER WIZARD
.	Use the EZ-Manager Wizard to configure the STB for Pro:Centric operation or to configure the STB using
a USB memory device.
.	If a Pro:Centric server will not be installed, you may select NO PRO:CENTRIC below to disable the Pro:Centric
feature of this STB and exit the EZ-Manager Wizard.
.	If you simply wish to exit the EZ-Manager Wizard, select  
 
 
 
 
 
 
 
 
X in the top right corner of the screen.
	
Select NEXT to continue.
This wizard will start automatically in 10 seconds.
 
 
 
 
 
 
 
 
 
X
NO PRO:CENTRIC NEXT
Note: If there is no user action in this screen within 10 seconds, the wizard will proceed to the
first configuration step. Once the wizard has proceeded, it is not possible to return to the Welcome
screen; however, if you simply wish to exit the wizard, you can do so by selecting the  
 
 
 
 
 
 
 
 
X button from
the subsequent screen(s).
From the Welcome screen, you have the following options:
•	 To proceed with the EZ-Manager Wizard, use the arrow keys on the Installer Remote to select/
highlight NEXT, and then press OK. Then, continue to the “STB Configuration Options” section
on the following page.
•	 To exit the wizard, but retain the use of the Pro:Centric remote management feature on this
STB (i.e., Installer Menu item 119 DATA CHANNEL set to 255) in the future, use the arrow keys
on the Installer Remote to select/highlight the  
 
 
 
 
 
 
 
 
X button at the top right of the screen, and then
press OK. In the confirmation pop-up window, select EXIT, and then press OK once more on the
Installer Remote.
•	 If you do not intend to install a Pro:Centric server on this system and you do not wish to use the
wizard’s Zoning or USB configuration options, exit the wizard as follows: Use the arrow keys on
the Installer Remote to select/highlight NO PRO:CENTRIC, and then press OK. This will disable
the Pro:Centric feature of this STB (i.e., Installer Menu item 119 DATA CHANNEL will be set to
0) and exit the wizard. In the confirmation pop-up window, select EXIT, and then press OK once
more on the Installer Remote.
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EZ-Manager Wizard (Cont.)
STB Configuration Options
From the STB Configuration Options screen, you can choose how to proceed with the configuration
of this STB/display (assuming you do not opt to exit the wizard, which you may also do at any time).
Note: If you intend to use the Zoning feature(s) on the STB for location-specific
configuration purposes, select the “Zones & Room Number” option from this screen
and assign the appropriate STB Zone # and/or the Wi-Fi Zone # in the STB BEFORE
you continue with additional configuration.
STB CONFIGURATION OPTIONS
.	To configure the STB for Pro:Centric operation, select NEXT.
.	To set the optional Zoning features, select ZONES & ROOM NUMBER.
.	To configure the STB using a USB memory device, select USB CONFIGURATION.
This wizard will continue automatically in 60 seconds.
ZONES & ROOM NUMBER
01
 
 
 
 
 
 
 
 
 
X
USB CONFIGURATION
NEXT
Note: If there is no user action in this screen within one minute, the wizard will automatically
continue to the next configuration step.
Use the Up/Down arrow keys on the Installer Remote to navigate between options on this screen.
•	 To continue with Pro:Centric configuration, select NEXT (default) and press OK on the Installer
Remote. See “Configure Pro:Centric Settings” on pages 26 to 30 for additional information.
•	 To set the Zoning feature(s) on the STB, select ZONES & ROOM NUMBER. See “Zones and
Room Number Assignments” below for further information.
•	 To access the STB Manager / USB download options, select USB CONFIGURATION. See “USB
Configuration” on pages 30 to 31 for further information.
Note: If you choose to exit the EZ-Manager Wizard from this point on, you will have the option to
save any settings made by selecting SAVE & EXIT in the exit confirmation pop-up window. Or, you
can exit the wizard without saving any settings by simply selecting EXIT in the confirmation pop-up
window.
Zones and Room Number Assignments
You may complete one or more of the fields in the Zones, Label, and Room Number screen or
leave them at their default settings (STB Zone and Wi-Fi Zone) or blank (Label and Room Number),
as desired. However, if you intend to use either of the Zoning features—STB Zoning and/or Wi-Fi
Zoning—on this STB, you MUST specify the appropriate values in the STB Zone and/or Wi-Fi
Zone fields as described on the following page. See also Reference section, “Using the STB’s
Zoning Features,” for further information.
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EZ-Manager Wizard (Cont.)
EZ-Manager Wizard (Cont.)
Note: Zoning features are only applicable for STBs that will be configured using a “.tlx” file (local or
remote configuration).
ZONES, LABEL, AND ROOM NUMBER
SAVE
.	If creating Wi-Fi Zones for AP settings, select the appropriate Wi-Fi
Zone # (1-99) based on the Wi-Fi Zone in which this STB is installed.
.	If creating Zones for Installer Menu settings and/or Channel Mapping,
select the appropriate STB Zone # (0-8) based on the Zone in which
this STB is installed. (See Commercial Mode Setup Guide for more
information.)
.	Select a Label and/or input the Room Number, as required.
.	When done, select SAVE to continue.
BACK
Wi-Fi Zone
< 0 >
STB Zone
< 0 >
Label
< ----- >
Room Number
Room Number
SAVE
BACK
02
1.	 Complete the appropriate field(s) as described below. Use the Left/Right arrow keys on the
Installer Remote to navigate between each of the fields.
•	 Wi-Fi Zone: Enables you to set a Wi-Fi Zone # so that the STB can be configured with a
particular access point’s login data for wireless networking. Login data (i.e., SSID, security type,
and security key) may be provided in a Clone/Configuration (.tlx) file.
To assign a Wi-Fi Zone, navigate to the Wi-Fi Zone field at the top left of the screen, and use
the Left/Right arrow keys to specify the desired Wi-Fi Zone # (1–99).
•	 STB Zone: Enables you to set an STB Zone # so that the STB can be configured with
Installer Menu and/or Setup Menu settings intended only for the assigned Zone. The Installer
Menu and/or Setup Menu settings may be provided in a Clone/Configuration (.tlx) file. If the
STB is being configured for FTG Mode, the STB Zone # setting also allows the STB to omit
channels that have been restricted in the FTG Channel Map.
To change the STB Zone from its default value (0), navigate to the STB Zone field, and use
the Left/Right arrow keys to specify the desired STB Zone # (1–8).
•	 Label: Allows you to select a North, South, East, or West text label for this STB. In the Label
field, use the Left/Right arrow keys to select the applicable label.
•	 Room Number: Allows you to specify the number of the room—up to 16 characters—in which
the STB is located. To enter a room number, navigate to the Room Number field and press
OK. You can then use the number keys on the Installer Remote to direct enter a room number,
or you can use the arrow keys to select the appropriate alphanumeric character(s) from the
pop-up virtual keyboard at the bottom of the screen. When you are done, select Enter from the
virtual keyboard, and then press OK on the Installer Remote.
Note: The STB name (default: STB’s serial number) will be changed to the room number
specified here. See “Media Share Setup” on pages 69 to 70 for further information on the
STB name.
2.	 When you are ready to continue, use the arrow keys to select SAVE, and then press OK on the
Installer Remote to return to the STB Configuration Options screen. Then, proceed as required;
i.e., select NEXT to configure Pro:Centric settings or select USB CONFIGURATION to use a
USB memory device to complete the configuration.
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EZ-Manager Wizard (Cont.)
Configure Pro:Centric Settings
Once you select “NEXT” from the STB Configuration Options screen, the Searching for Pro:Centric
Server screen is displayed.
Note: Select the “BACK” button, where available, to check previous settings, as necessary.
SEARCHING FOR PRO:CENTRIC SERVER...
This step automatically searches for the Pro:Centric server.
If there is no Pro:Centric server installed, you do not need to continue with this procedure.
In this case, you can either select  
 
 
 
 
 
 
 
 
X in the top right corner of the screen to exit or select MANUAL
PRO:CENTRIC below to enter the Pro:Centric server settings manually.
	 Status: Tuning channel 30
		 STB is now searching the pre-defined channels for the data channel...
 
 
 
 
 
 
 
 
 
X
BACK MANUAL PRO:CENTRIC
03
You have the following options:
•	 You can allow the EZ-Manager Wizard to proceed with a series of automated steps to configure
the STB for Pro:Centric operation and then to look for the Pro:Centric application and maintenance
(E-Z Installation) files to download. In this case, the wizard uses a search algorithm to determine
the Data Channel and the Pro:Centric Application Mode to set in the STB.
Continue with the “Automated Pro:Centric Configuration” subsection below.
•	 If you already know the settings (i.e., Data Channel and Pro:Centric Application Mode) that need
to be configured in order for the STB to connect to the Pro:Centric server and/or if the Pro:Centric
server is not yet installed, you may expedite the setup process by entering this data manually.
Continue with the “Manual Pro:Centric Configuration” subsection on page 28.
Automated Pro:Centric Configuration
Note: If the server is not yet configured on the system, use the manual configuration option to
configure the Pro:Centric operation. See also note below.
Note: If Pro:Centric data delivery will be over IP and there is a DNS server at the site, you can
create a DNS entry “procentric.local” for the Pro:Centric server that will enable automated
Pro:Centric IP configuration via the EZ-Manager. If there is no DNS entry for procentric.local, you
must use the manual configuration option to configure the Pro:Centric IP operation.
Once the Pro:Centric data channel is found (a Pro:Centric Server Was Found screen will be
displayed) and the Pro:Centric Application Mode is determined, the wizard will advance to the
Processing the Pro:Centric Configuration screen, which shows the progress of the data
downloads (see example on following page). Note that some steps may require a few minutes.
(Continued on next page)
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EZ-Manager Wizard (Cont.)
(Continued from previous page)
If the process is successful, no further user interaction is required, though, in some instances, where
the option (for example “NEXT”) is available, you may manually move forward to subsequent steps
within the wizard to speed up the process.
PROCESSING THE PRO:CENTRIC CONFIGUR...
Downloading the Pro:Centric application files takes a few minutes.
Please wait...
Retrieving files from data channel 70
Application files	 In progress...
Maintenance Files	 Synchronizing...
Warning - Do not remove AC power or the signal cables during these steps.
2%
Note: If, after completing the search, the STB is unable to find the Pro:Centric data channel (while
the Searching for Pro:Centric Server screen is on display), the wizard will stop and show a
Diagnostics screen that enables you to manually return to the previous screen (to reinitiate the
configuration) or exit the wizard.
When the Pro:Centric Configuration is complete, an EZ-Manager Configuration Complete screen is
displayed (see example below), and after 10 seconds, the wizard exits, and the STB turns OFF.
Installed Components
Pro:Centric Application		 GEM application downloaded
Maintenance Files		 LY970H_Config.tlx
EZ-MANAGER CONFIGURATION COMPLETE
STB will turn off in 10 second(s)
Installed Components
Pro:Centric Application	 GEM application downloaded
Maintenance Files		 STB-5500_Config.tlx
REBOOT TURN OFF
Note: With the EZ-Manager Configuration Complete screen on display, you can also manually turn
off or reboot the STB. If desired, select TURN OFF or REBOOT, respectively, and then press OK
on the Installer Remote.
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EZ-Manager Wizard (Cont.)
Manual Pro:Centric Configuration
1.	 With the Searching for Pro:Centric Server screen on display, use the Left/Right arrow keys on
the Installer Remote to select MANUAL PRO:CENTRIC at the bottom right of the screen, and
then press OK.
	 	 In the Pro:Centric Manual Configuration screen (see examples below), you will be able to
configure the appropriate Pro:Centric settings in the STB. Use the Up/Down arrow keys on the
Installer Remote to navigate between fields.
PRO:CENTRIC MANUAL CONFIGURATION
Pro:Centric Mode
Media Type
Data Channel
Signal Strength
Signal Quality
<				CONFIGURATION ONLY	 >
<			 	 	 RF	 >
<			 	 	 1	 >
0%
0%
 
 
 
 
 
 
 
 
 
X
data channel not found
BACK SEARCH
03
PRO:CENTRIC MANUAL CONFIGURATION
Pro:Centric Mode
Media Type
Server Address
IP Address
IP Port
0 0 0 0
0
 
 
 
 
 
 
 
 
 
X
IP server not found
BACK SEARCH
<				CONFIGURATION ONLY	 >
<			 	 	 IP	 >
<			 	 	 IP Address	 >
03
2.	 In the Pro:Centric Mode field, use the Left/Right arrow keys to select the appropriate Pro:Centric
Application Mode—FLASH, GEM, HTML, or CONFIGURATION ONLY.
Note: For remote management only, select CONFIGURATION ONLY. The STB will search for
E-Z Installation data downloads; however, Pro:Centric application data will not be downloaded,
i.e., Installer Menu item 098 PRO:CENTRIC will be set to 0.
3.	 Refer to the appropriate subsection below, depending on the Pro:Centric server configuration, to
complete the remaining fields.
Pro:Centric Manual Configuration Screen
with RF Media Fields
Note: By default, the Pro:Centric Manual
Configuration screen initially shows RF
configuration fields.
Pro:Centric Manual Configuration Screen
with IP Media Fields
(Continued on next page)
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206-4310
* PCS150R and later Pro:Centric servers do not support HRC or IRC cable channel frequencies.
EZ-Manager Wizard (Cont.)
(Continued from previous page)
RF Configuration
a) In the Media Type field, use the Left/Right arrow keys to select RF.
b) In the Data Channel field, use the Left/Right arrow keys to select the RF channel number
that will be used by the Pro:Centric server as its data channel. The Data Channel value can
be set from 1 to 135. *
IP Configuration
a) In the Media Type field, use the Left/Right arrow keys to select IP.
Note: When you select “IP” as the Media Type, the default RF Data Channel and Signal
Strength/Quality fields are replaced with Server Address, IP Address, and IP Port fields.
b) The Server Address field provides the option to specify the domain name of the Pro:Centric
server instead of the server’s IP address. Use the Left/Right arrow keys to select the desired
option—IP Address or Domain Name—for defining the server.
c) Depending on your selection in the previous step, either:
•	 Enter the Pro:Centric server IP address in the IP Address field. The IP address must match
the IPv4 multicast address that is set in the Pro:Centric server.
•	 Enter the Pro:Centric server domain name in the Domain Name field. Note that in order
for the domain name to be resolved to an IP address, there must be a DNS entry for the
domain name.
For each data entry field: Use the arrow keys to select the field and press OK. Then, you
can either use the number keys on the Installer Remote to direct enter data values, or you
can use the arrow keys to select the appropriate number(s)/alphanumeric character(s) from
the pop-up virtual keyboard displayed at the bottom of the screen. When you are done, select
Enter from the virtual keyboard, and then press OK on the Installer Remote.
d) Enter the Pro:Centric server port number in the IP Port field. The port number must match the
port number that is set in the Pro:Centric server.
4.	 Once all fields are completed as required, you have two options:
•	 To save the data entered and exit the wizard, use the arrow keys to select the  
 
 
 
 
 
 
 
 
X button at the
top right of the screen, and then press OK. In the subsequent pop-up confirmation window,
select SAVE & EXIT, and then press OK once more. The Pro:Centric application and/or E-Z
Installation data will be downloaded to the STB at a later time. This option is useful, in particular,
if the Pro:Centric server has not yet been configured.
•	 To initiate a real-time download of Pro:Centric application and/or E-Z Installation data, use the
arrow keys to select SEARCH and press OK to verify the configuration data provided in step 3.
When the data is verified, the “SEARCH” button becomes a “NEXT” button. Select NEXT and
press OK to continue (see also note below).
Note: With RF configuration, Pro:Centric server data must be present on the RF channel
selected as the STB’s Data Channel in order for you to select “NEXT” (you will see a “data
channel found” message below the Signal Quality indicator). With IP configuration, Pro:Centric
server data must be present via the wired LAN cable connection in order for you to select
“NEXT” (you will see a “IP server found” message below the IP Port field).
(Continued on next page)
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EZ-Manager Wizard (Cont.)
(Continued from previous page)
If you opt to initiate a real-time download in the last step, the EZ-Manager Wizard will proceed with
the Pro:Centric application and/or E-Z Installation data downloads (see Processing the Pro:Centric
Configuration screen example on page 27). When the Pro:Centric configuration is complete, an
EZ-Manager Configuration Complete screen (see example on page 27) is displayed, and after
10 seconds, the wizard exits, and the STB turns OFF.
Note: With the EZ-Manager Configuration Complete screen on display, you can also manually
turn off or reboot the STB. If desired, select TURN OFF or REBOOT, respectively, and then press
OK on the Installer Remote.
USB Configuration
STB Manager / USB download options enable you to download configuration or software files
individually from a USB memory device to the STB. You can also use the Ez Download utility
available from the menu to select multiple types of files to be downloaded at one time using one
process.
Each of the USB download functions requires that you have the appropriate file(s) loaded on a
USB memory device. If you wish to perform a software update or download background image
files, the software update/image file(s) must be stored in a folder named “LG_DTV” in the root
directory of the USB memory device. Clone/Configuration (.tlx) files should simply be stored in the
root directory of the USB device.
The procedure below assumes the desired file(s) is/are already loaded onto the USB device. For
further information on the STB Manager / USB download options and file requirements, and/or for
information on creating Clone/Configuration (.tlx) files, refer to the appropriate section(s) in this
document.
Before You Begin
•	 If you intend to use the Zoning feature(s) on this STB, make sure to assign the appropriate STB
Zone # and/or Wi-Fi Zone # in the EZ-Manager’s Zones, Label, and Room Number screen
BEFORE continuing with USB Configuration. See “STB Configuration Options” on page 18 for
further information.
•	 Ensure the USB device to be used has been formatted with FAT format.
•	 When creating files to be downloaded, avoid using special characters (?, &, @, etc.) in filenames.
•	 Refer to “Ez Download Utility” on pages 32 to 35 for further information on the Ez Download utility.
•	 Refer to “Custom Master STB Setup” on pages 47 to 49 for information on creating a Clone (.tlx)
file, and/or refer to “Creating an FTG Configuration File” on pages 57 to 58 for information on
creating a FTG Configuration (.tlx) file for FTG Mode configuration.
•	 See Reference section, “Downloading Background Images using a USB Memory Device,”
for background image guidelines.
•	 See Reference section, “Updating STB Software using a USB Memory Device,” for further
information on software updates.
USB Configuration via EZ-Manager Wizard
With either the STB Configuration Options or the Zones, Label, and Room Number screen on
display, proceed as follows to configure the STB/display using the USB memory device.
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EZ-Manager Wizard (Cont.)
1.	 Insert the USB memory device with the appropriate file(s) into either of the STB’s USB ports.
2.	Use the arrow keys on the Installer Remote to select USB CONFIGURATION, and then press
OK.
		You will be redirected to the STB Manager / USB download options.
Select the file(s) to download, and then select UPDATE below.
Insert Background Image(s)
None
Update STB Software
STB_CPU_SW.epk
Update PTC Software
STB_PTC_SW.txt
Import Clone File
STB_IM.tlx
<
>
 
 
 
 
 
 
 
 
 
X
USB DEVICE
STB MANAGER
Ez Download
USB 1: Device Name
Ez Download
Insert Background Image(s)
Update STB Software
Update PTC Software
Import Clone File
Diagnostics
UPDATE
Image1.jpg Image2.jpg Image3.jpg
Image4.jpg Image5.jpg Image6.jpg
Image7.jpg Image8.jpg Image9.jpg
Note: You can select the  
 
 
 
 
 
 
 
 
X button at the top right corner of the screen and press OK on the
Installer Remote at any time to return to the EZ-Manager Wizard.
Note: Ez Download is always selected by default when you initially access the STB Manager.
Also note that Diagnostics is for service use only.
3.	If more than one USB memory device is currently connected to the STB, be sure to select the
USB device that contains the file(s) you wish to use. If necessary, use the arrow keys on the
Installer Remote to select/highlight the USB DEVICE button at the top right of the screen and
press OK. Then, use the Up/Down arrow keys to select the appropriate USB device from the
pop-up list of USB devices displayed at the top of the screen.
4.	 Select the appropriate option from the STB Manager, and initiate the desired download(s).
Update progress will be shown on the screen. Do NOT remove the USB device while updates are
in progress. When the update process is complete, the STB will reboot. Upon restart, depending
on the type of update(s) completed, either the EZ-Manager STB Configuration Options screen
will be redisplayed (software and/or image updates only) or the STB will tune according to the
Start Channel setting in the Installer Menu (STB configured with Clone/Configuration file).
Note: If the STB Configuration Options screen is redisplayed (software and/or image
updates only), you can either proceed with configuration via the EZ-Manager Wizard or exit
the EZ-Manager Wizard, as required.
Note: If you updated the STB configuration with a Clone/Configuration file that included a
change to Installer Menu item 105 VID OUT FORMAT, when the reboot is complete, you will be
prompted to confirm the new video output resolution. See item 105 description on page 45 for
further information.
5.	 Remove the USB memory device, and verify that the appropriate configuration/update(s) is/are
resident on the STB.
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Ez Download Utility
The Ez Download utility, available from the STB Manager, enables you to select multiple files at
one time from the files loaded on a USB memory device. You may use this utility to download any
one or all of the following to an STB:
•	 One Clone or FTG Configuration (.tlx) file
•	 One STB (CPU) software update
•	 One PTC software update
•	 Up to 12 background images
Before You Begin
•	 Ensure the USB device has been formatted with FAT format.
•	 Software update and background image files must be stored in a folder named “LG_DTV” in the
root directory of the USB memory device. Clone/Configuration (.tlx) files should simply be stored in
the root directory of the USB device.
•	 If the EZ-Manager Wizard appears on the screen when you turn ON the STB/display, you can use
the wizard’s “USB Configuration” option to access the Ez Download utility (see “STB Configuration
Options” and/or “USB Configuration” on pages 24 and 30, respectively, as necessary).
•	 If the STB is currently in Pass-through Mode and you intend to use the Zoning feature(s) on this
STB for location-specific configuration purposes, make sure to assign the appropriate STB Zone #
and/or Wi-Fi Zone # in the STB when directed to do so in the procedure below.
•	 When creating files to be downloaded, avoid using special characters (?, &, @, etc.) in filenames.
•	 Refer to “Custom Master STB Setup” on pages 47 to 49 for information on creating a Clone (.tlx)
file, and/or refer to “Creating an FTG Configuration File” on pages 57 to 58 for information on
creating an FTG Configuration (.tlx) file for FTG Mode configuration.
•	 See Reference section, “Downloading Background Images using a USB Memory Device,”
for background image guidelines.
•	 See Reference section, “Updating STB Software using a USB Memory Device,” for further
information on software updates.
Caution: Do not unplug the STB power cord or remove the USB memory device
during a data download, as doing so may cause the STB to malfunction or harm the
USB device, respectively.
Accessing and Using the Ez Download Utility
1.	 If it is not ON already, turn ON the STB/display panel.
2.	 The next step depends on whether the EZ-Manager Wizard appears on the screen when you
turn ON the STB/display:
•	 If the wizard is displayed, you can access the Ez Download utility via the wizard, as indicated
above (see “Before You Begin”). However, to continue with this procedure and access the Ez
Download utility from the STB menus, exit the EZ-Manager Wizard. Then, continue with step 3.
•	 If the wizard is not displayed, go directly to step 3.
(Continued on next page)
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(Continued from previous page)
3.	 If the STB is currently in Pass-through Mode, you would like to transfer (import) a “.tlx” file to
the STB via the Ez Download utility, and you intend to use one or both of the STB’s Zoning
feature(s), assign the appropriate STB Zone # and/or Wi-Fi Zone # in the STB at this time. See
Reference section, “Using the STB’s Zoning Features,” for further information.
Note: In order for the proper location-specific STB Zone and/or Wi-Fi Zone profile
data to be applied, the Zone designation(s) must be assigned in the Target STB(s)
BEFORE you continue with the Ez Download utility.
4.	Insert the USB memory device with the appropriate file(s) into either of the STB’s USB ports.
5.	 To access the STB Manager from the STB menus:
•	 Press MENU on the Installer Remote to display the STB setup menus (STB is in Pass-through
Mode) or the Function Menu (STB is not in Pass-through Mode).
•	 If the Quick Settings Menu is displayed at the right of the screen (i.e., the STB is in Pass-
through Mode), select the All Settings menu icon and press OK to access the advanced
STB setup menus.
•	 Use the arrow navigation keys to select/highlight either the General menu icon from the STB
setup menus or the Safety menu icon from the Function Menu. Then, press the number “7”
key a total of seven times.
Note: Ez Download is always selected by default when you initially access the STB Manager.
Also note that Diagnostics is for service use only.
Select the file(s) to download, and then select UPDATE below.
Insert Background Image(s)
None
Update STB Software
STB_CPU_SW.epk
Update PTC Software
STB_PTC_SW.txt
Import Clone File
STB_IM.tlx
<
>
 
 
 
 
 
 
 
 
 
X
USB DEVICE
STB MANAGER
Ez Download
USB 1: Device Name
Ez Download
Insert Background Image(s)
Update STB Software
Update PTC Software
Import Clone File
Diagnostics
UPDATE
Image1.jpg Image2.jpg Image3.jpg
Image4.jpg Image5.jpg Image6.jpg
Image7.jpg Image8.jpg Image9.jpg
6.	 If more than one USB memory device is currently connected to the STB, be sure to select the
USB device that contains the file(s) you wish to use. If necessary, use the arrow keys on the
Installer Remote to select/highlight the USB DEVICE button at the top right of the screen and
press OK. Then, use the Up/Down arrow keys to select the appropriate USB device from the
pop-up list of USB devices displayed at the top of the screen.
Ez Download Utility (Cont.)
(Continued on next page)
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Ez Download Utility (Cont.)
(Continued from previous page)
USB Device
USB 1: Device 1
USB 2: Device 2
7.	 If it is not currently selected, use the arrow keys to select Ez Download, and then press OK.
As illustrated in the example above, when Ez Download is selected, a list of files/file types is
displayed on the screen. Remember that Background Image, STB Software (CPU) and PTC
Software files must be stored in the LG_DTV folder and the Clone/Configuration (.tlx) files must
be stored in the root directory on the USB device.
		Note: Select the  
 
 
 
 
 
 
 
 
X button in the top right corner of the screen, as necessary, to exit the STB
Manager. If you accessed the STB Manager via the EZ-Manager Wizard, you will be returned to
the last screen on display before you selected the “USB Configuration” option. If you accessed
the STB Manager via the STB menus, you will be returned to program viewing.
8.	 To select a file:
•	 Use the arrow keys on the Installer Remote to select/highlight the appropriate file type field,
and then press OK. A list of available files will be displayed to the right of the file type fields.
•	 Then, use the arrow keys to select the desired file.
Note: With the exception of background image files, the utility will only allow you to select one
of each file type for downloading. For example, if there are two files in the Ez Download “Import
Clone File” list, you can only select one or the other of those two files.
Note: The initial default value for each file type is “None.” After the Ez Download utility is run,
a file is automatically created and stored on the USB device that was used. The file, which
will have a “.dzm” file extension, maintains a history of the file(s) previously used with the Ez
Download utility. The next time(s) you use this USB device with the Ez Download utility, the file(s)
selected for the last download will be pre-selected for the current download, thus facilitating the
process of configuring additional STB-5500s using the same USB device.
		Note: The current STB software (CPU) or PTC software version is always displayed above the
listing of available STB software and PTC software files, respectively. Ensure the software version
of the selected file is the correct version before applying the update to this STB.
9.	 If a Clone/Configuration (.tlx) file that includes an FTG Channel Map is selected, a Channel
Tuning / Channel Banner Display field will be displayed at the right of the screen. If the FTG
Channel Map comprises RF channels and Aux inputs only (the latter designated by 130-0
through 137-0), you can choose the format for the channel tuning/banner display. Use the
arrow keys on the Installer Remote to select Logical tuning or Physical tuning. A checkmark
will appear at the left of the selected option. Logical tuning is selected by default.
Note: If an FTG Channel Map includes IP channels, only logical tuning is available. Also, if
the selected “.tlx” file does not include an FTG Channel Map, the message, “No Channel Map
in Clone file,” will be displayed at the right of the screen.
(Continued on next page)
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Ez Download Utility (Cont.)
(Continued from previous page)
10.	When you are ready to continue, use the arrow keys on the Installer Remote to select UPDATE,
and then press OK.
Update progress will be shown in a new screen. Do NOT remove the USB device while
updates are in progress. When the Ez Download process is complete, an overview of the
results will briefly be displayed and then, the STB will reboot.
11.	Remove the USB memory device, and verify that the appropriate configuration/update(s) is/are
resident on the STB.
Note: If you updated the STB configuration with a Clone/Configuration file, upon restart (and, if
applicable, confirmation of new video output resolution—see note below), the STB tunes according
to the Start Channel setting in the Installer Menu. If a Start Channel is specified, the STB will
tune to that channel, though in the case of FTG Mode configuration, a channel banner will only
be displayed if the Start Channel is included in the FTG Channel Map (depending on your selection
in step 9, the channel banner will display either the Start Channel’s logical channel number or
physical RF channel number). Otherwise, the STB will either return to the last channel tuned (STB
in Pass-through Mode) or tune to the first channel in the FTG Channel Map (STB in FTG Mode).
In the latter case, remember that the channels in the FTG Channel Map are always arranged in
logical order, regardless of your selection in step 9.
Note: If you updated the STB configuration with a Clone/Configuration file that included a change
to Installer Menu item 105 VID OUT FORMAT, when the reboot is complete, you will be prompted to
confirm the new video output resolution. See item 105 description on page 45 for further information.
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PTC INSTALLER MENU
STB_5500
CPU - CTV
000 INSTALLER SEQ 000
UPN	 000-000-000-000	 SW 5331 7F60
PTC	 V#.##.###	 CPU V#.##.##.##
Installer Menu
Use the Installer Menu to set up, change, or view operational settings. This section describes how to
access, use, and exit the Installer Menu on location; however, you should also refer to the Installer
Menu descriptions in this document if you are configuring the STB using an FTG Configuration (.tlx)
file created using LG’s FTG File Manager software.
Refer to the table on pages 38 to 40 for brief descriptions of Installer Menu items. More detailed
descriptions follow the table listing.
Accessing the Installer Menu
1.	 Turn ON the STB/display panel. 
If the EZ-Manager Wizard appears on the screen when you turn ON the STB/display, exit the
wizard.
2.	 Using an Installer Remote, press MENU repeatedly until the on-screen display of the setup
menus (if the STB is in Pass-through Mode) or the Function Menu (if the STB is not in
Pass-through Mode) no longer toggles, and then press the STB Installer Menu entry sequence
(e.g., 9-8-7-6) + EXIT to access the STB Installer Menu.
Note: The default Installer Menu entry sequence is “9876”; however, if Installer Menu item 000
INSTALLER SEQUENCE has been modified, the entry sequence may be one of three additional
options. See Installer Menu detailed descriptions for further information.
The Installer Menu opens with item 000 INSTALLER SEQ 000.
Note: If the password (entry sequence) is not entered or registered correctly, you will see the message
“ENTER STB PASSWORD 0000” at the top of the screen instead of the STB Installer Menu header.
Once you re-enter the correct password (e.g., press 9-8-7-6 + EXIT), the STB Installer Menu will display.
Note: If an LG Hospitality TV (for example, LP645H, LT670H, etc.) is being used as the display panel
(connected to MPI/MTI TELEVISION CONTROL on the STB) and you press the TV Installer Menu
entry sequence + OK, you will access the TV’s Installer Menu instead of the STB’s Installer Menu. The
TV’s Installer Menu is accessible as read-only while the STB is in control of the display.
Note: If the STB is not in Pass-through Mode, the Installer Menu is accessible as read-only. Also,
the STB Zone # will be indicated in the Installer Menu header under the configuration mode indicator
described on the following page.
Typical Installer Menu
The menu header identifies this as the
STB-5500 Installer Menu. In the Installer
Menu footer, you can see the current
software versions of the STB, as indicated.
PTC Version CPU Version
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As part of the Installer Menu header (in all modes), two 3-character acronyms are displayed to
indicate the STB’s current configuration mode. The table below lists all possible mode identifiers
for the STB-5500.
Acronym Description
CPU-CTV Pass-through Mode with Channel Lineup in CPU
CPU-FTG FTG Mode via CPU
CPU-P:C Application Tuning Mode via CPU
MPI-EXT External MPI Control
PTC-CTV Pass-through Mode with Channel Map in PTC
Navigating Within the Installer Menu
Use the Up/Down arrow keys on the Installer Remote to sequence through the available menu items,
or access an item directly by keying in the item number and then pressing MENU. For example, to
access the SLEEP TIMER option, which is item 015, press 0-1-5 + MENU.
Installer Menu items not relevant to the STB are not present in the Installer Menu; therefore, some
numbers are missing. For example, item 006 will not appear. In add ition, items that are dependent
on other Installer Menu item settings will not be initially accessible. For example, item 046 STRT
AUX SRCE will not display in the Installer Menu unless item 004 STRT CHANNEL is set to 0. See
Installer Menu detailed descriptions for further information.
Modifying Installer Menu Settings
Refer to the table starting on the next page for an overview of the available Installer Menu items,
including their item numbers, functions, value ranges, and default values.
To change an Installer Menu item value, use the Left/Right arrow keys on the Installer Remote to
select the appropriate value, or direct enter a valid value. To save the new setting, press OK once
on the Installer Remote. If you have additional items to modify, use the Up/Down arrow keys to
navigate to a new Installer Menu item or access an item directly as described in the previous section.
Note that invalid values will not be saved.
Caution: In order for Installer Menu item changes to be saved, you must press OK as
indicated above and then exit the Installer Menu as described below. Never remove
power from the STB while in the Installer Menu. Also, remember that Installer Menu
settings may affect options available from the STB setup menus or the Function Menu.
Exiting the Installer Menu and Activating Settings
After you have saved all desired Installer Menu item changes (i.e., press OK once on the Installer
Remote to save changes), press OK again to exit the Installer Menu. Any changes you make will
be stored in non-volatile memory.
Note: Each time you exit the Installer Menu in Pass-through Mode, all V-Chip (Parental Control)
settings in the STB are reset to their default values; that is, the Lock System, if previously enabled
from the Safety Menu, will now be disabled, and the individual Parental Control settings will be
restored to default values.
Installer Menu (Cont.)
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Installer Menu (Cont.)
Installer Menu Items 000 through 069
Item Function Value Range Default Value Brief Description of Function
000 INSTALLER SEQ 0 – 3 0 Leave default set to 0.
001 POWER MANAGE 0 – 7 0
Selects the number of hours of inactivity allowed before the STB automatically
turns itself OFF. Set to 0 to disable Power Management.
002 AC ON 0 – 3 0
Set to 1 to enable STB/display panel to turn ON when AC power is applied. Set to
2 or 3 to enable Instant ON when AC power is applied. (See detailed descriptions.)
003 BAND/AFC 0 – 3 1 Selects Tuning Band: 0=Broadcast, 1=CATV, 2=HRC, 3=IRC
004 STRT CHANNEL 0 – 127, 253, 255 255
Channel tuned when STB/display panel is turned ON. (Set to 255 to tune to
channel tuned before STB/display turned OFF.)
005 CHAN LOCK 0 / 1 0 If set to 1, cannot tune from current channel.
007 STRT VOLUME 0 – 63, 255 255
Volume level when STB/display panel is turned ON. (Set to 255 to use
volume level before STB/display turned OFF.)
008 MIN VOLUME 0 – 63 0 Sets minimum allowable volume setting.
009 MAX VOLUME 0 – 63 63 Sets maximum allowable volume setting.
010 MUTE DISABLE 0 / 1 0 Set to 1 to disable Mute Function.
011 KEY DEFEAT 0 / 1 0
If set to 1, menu navigation buttons/functions on LG Hospitality and commercial
non-LG display panels are not functional/available. N/A for LG Public Displays or
LG Commercial Monitors.
015 SLEEP TIMER 0 / 1 1 Set to 1 to enable Sleep Timer.
016 EN. TIMER 0 / 1 0 Set to 1 to enable On/Off Timers.
017 ALARM 0 / 1 1 Set to 1 to enable Alarm.
020 FEATURE LEVEL 0, 16 – 24 0 Determines an additional IR code scheme to which the STB will respond.
021 V-CHIP 0 / 1 1 Set to 1 to enable V-Chip (Parental Control) functions.
022 MAX BLK HRS 0 – 99 12 Sets number of V-Chip blocking hours.
023 CAPTION LOCK 0 / 1 0 Set to 1 to retain caption setting set before STB/display panel turned OFF.
028 CH. OVERIDE 0 / 1 1
If set to 0, users can only tune to channels that are included in the PTC
Channel Map. (See detailed descriptions.)
029 OLD OCV 0 / 1 0 Set to 1 to remap the PTC’s direct tune channels for STB Aux inputs from 13x to 9x.
030 ACK MASK 0 / 1 0 If set to 1, enables ACK feature of MPI.
031 POLL RATE 20 – 169 94 Selects poll rate for MPI.
032 TIMING PULSE 186 – 227 207 Sets baud rate for MPI.
035 HDMI1 ENABLE 0 – 2 1
Set to 0 to disable STB HDMI 1. Set to 1 (DTV Mode) or 2 (PC Mode), as
applicable, to enable STB HDMI 1.
039 REAR AUX EN. 0 / 1 1 Set to 1 to enable display panel AV input jack.
041 SIMPLINK EN 0 / 1 0 Determines the status of the SIMPLINK feature. (See detailed descriptions.)
042 AUTO INPUTS 0 – 255 0
Determines the STB Aux inputs for which auto-sensing is enabled. (See
detailed descriptions.)
046 STRT AUX SRCE 1, 3, 5, 7, 255 255 Sets the starting STB Aux source (if item 004 STRT CHANNEL is set to 0).
047 AUX STATUS 0 / 1 0
Controls MPI status channel response for STB Aux sources. Set to 1 for the
STB Aux source to be reported as its channel number.
049 DIS. AUDIO M. 0 – 9  0
Determines the availability of the Sound Out (Audio) Menu in the STB menus, as
well as the default Audio Mode when STB is turned ON. (See detailed descriptions.)
053 DIS. CH-TIME 0 / 1 0 Set to 1 to disable the STB’s native Channel-Time display.
069 EN. CH-T COL. 0 / 1 1 Set to 1 to enable custom color for MPI display characters.
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Installer Menu (Cont.)
Installer Menu Items 070 through 116
Item Function Value Range Default Value Brief Description of Function
070 FOR. CH-TIME 0 – 7 2 Chooses custom foreground color for MPI display characters.
071 BCK. CH-TIME 0 – 7 2 Chooses custom background color for MPI display characters.
073 CH NOT AVBLE 0 / 1 0
If set to 1 and item 028 CH. OVERIDE is set to 0, a “CHANNEL NOT
AVAILABLE” message is displayed if user attempts to direct tune a channel that
is not included in the channel lineup.
075 REVERT CH 0 / 1 0 If set to 1 and loss of MPI communication occurs, STB tunes to Start Channel.
078 UPN MSB 0 – 255 0 User programmable number, most significant byte.
079 UPN MSB-1 0 – 255 0 User programmable number, most significant byte - 1.
080 UPN MSB-2 0 – 255 0 User programmable number, most significant byte - 2.
081 UPN LSB 0 – 255 0 User programmable number, least significant byte.
082 CHKSM ERROR 0 / 1 1 Enforces rigid MPI checksum.
083 HANDSHK TIME 0 – 5 5 Relaxes MPI timing to be compatible with PC-based Windows-controlled systems.
084 PERMANENT BLK 0 / 1 0 Removes block hours setting for Parental Control and makes block permanent.
086 V. MUTE TIME  0 – 50 0 Use to extend the normal video mute time during channel change.
088 EN NOISE MUTE 0 / 1 1 (Analog channels only) If set to 1, audio is muted if no signal is present.
090 KEY LOCK 0 / 1 1
If set to 1, all LG Hospitality and commercial non-LG display panel button
functions are locked. N/A for LG Public Displays or LG Commercial Monitors.
091 HDMI2 ENABLE 0 – 2 1
Set to 0 to disable STB HDMI 2. Set to 1 (DTV Mode) or 2 (PC Mode), as
applicable, to enable STB HDMI 2.
092 HDMI3 ENABLE * 0 – 2 0
Set to 0 to disable STB HDMI 3. Set to 1 (DTV Mode) or 2 (PC Mode), as
applicable, to enable STB HDMI 3.
094 SAP MENU EN 0 / 1 1 Set to 1 to enable SAP feature in Function Menu.
096 DEF. ASP. RATIO 0 – 4 2 Sets default aspect ratio at power up. See detailed descriptions and item 106.
097 AUDIO OUTPUT 0, 9, 10  9
Set as required in accordance with external audio equipment connected to the
STB. (See detailed descriptions.)
098 PRO:CENTRIC 0 ~ 3 0
Set to 0 to disable Pro:Centric operation. Set to 1 for Flash Mode. Set to 2 for
GEM (Java Application) Mode. Set to 3 for HTML Mode.
100 VIDEO INTERFAC 3 – 5 3 Selects HDMI connection for display panel: 3 = HDMI 1, 4 = HDMI 2, 5 = HDMI 3
101 IR FEEDBACK 0 / 2 0 Set to 2 to disable the STB’s MMR feature.
102 ATSC BAND 0 ~ 4 4 Selects ATSC band.
103 ATSC TUNE MODE 0 / 1 1 Set to 1 (default) for Physical Channel scan. Set to 0 for Virtual Channel scan.
104 START MINOR CH 0 – 255 0 Selects Minor Start Channel. Set to 0 for NTSC.
105 VID OUT FORMAT 1, 4, 5, 6 1 Sets format for video output: 1 = 720p, 4 = 1080p, 5 = 1366 x 768, 6 = 2160p
106 ASP RATIO LOCK 0 / 1 0
To retain set aspect ratio on power cycle, set to 1. Set to 0 for default ratio on
power cycle.
107 BANNER SELECT  0 / 1 1 Selects the type of banner to display during channel change.
108 PANEL COM 0 – 3 2 Set to match display panel baud rate: 0 = 1200, 1 = 2400, 2 = 9600, 3 = 115200
109 PANEL HNDSHAKE 0 / 1 1 Set to 1 to enable handshaking.
110 PANEL DELAY 0 – 15 8 Sets the display panel communication delay time.
111 PANEL VOL PRE 0 – 100 100 Determines a preset fixed volume level to set in the display panel.
113 PANEL TYPE 0 – 4 4 Sets display panel communication command set. (See detailed descriptions.)
116 VIDEO MUTE EN 0 / 1 0
(Analog channels only) If set to 1, video mutes (blank screen) when no
signal is present.
* HDMI 3 port on expansion interface connector.
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Installer Menu (Cont.)
000 - INSTALLER SEQUENCE
Specifies entry sequence to the Installer Menu.
0 = 9876 1 = 4321
2 = 1478 3 = 3698
001 - POWER MANAGE (Power Management)
Energy saving feature. Determines the number of hours, in the
range 1 to 7, of inactivity allowed, either at the display control
panel or from the remote, before the STB automatically turns itself
OFF. If set to 0, Power Management is disabled.
002 - AC ON (AC Power Switchable)
Set to 0 (default) for standard STB/display turn ON/OFF operation.
If set to 1, this allows the STB/display panel to turn ON when AC
power is applied. Pressing the POWER button is not necessary.
This is desirable if the STB is plugged into a switched AC outlet.
Though note that if the Pro:Centric application is loaded (i.e., item
98 PRO:CENTRIC is not set to 0), the STB will reboot and initiate
an update event once every 24 hours. During the update event,
the STB checks for and downloads any available updates from the
Pro:Centric server (item 119 DATA CHANNEL set from 1 to 135 or
253). The time at which this event occurs depends on the setting of
item 121 UPDATE TIME HR. See item 119 and 121 descriptions
for further information. Once the update cycle is complete, the
STB completes the reboot and resumes its ON state.
Note: If set to 1, the STB does not respond to ON/OFF commands
from the remote, and the SLEEP TIMER is also nonfunctional.
Set to 2 or 3 to enable the Instant ON feature (see additional
information below).
The Instant ON feature allows the STB to turn ON when AC power
is applied, while the display panel remains OFF. The STB retains
its ON status, and the POWER button only toggles the display On
and Off.
•	 If this item is set to 2, the STB will reboot and, if applicable (i.e.,
item 119 set from 1 to 135 or 253), check for and download any
available updates from the Pro:Centric server each time the
display panel is turned OFF. This setting is not recommended if
the STB will be configured with a resident application.
•	 If this item is set to 3, the STB will not reboot to check for and
download updates each time the display panel is turned OFF,
with the following exception: the first time the display is turned
OFF after this item is set to 3, the STB will reboot and initiate an
update event (Data Channel Auto Search and/or check for and
download of updates—see also paragraph below). This setting
is recommended if the STB will be configured with a resident
application. In this mode, the standard check for and download
of updates is under application control. Refer to your site-specific
documentation for further information on configuring the STB with
a resident application.
When this item is set to 2 or 3, the STB also will reboot and initiate
an update event once every 24 hours. During the update event, the
STB, as applicable, performs a Data Channel Auto Search (item
119 set to 255) and/or checks for and downloads any available
updates from the Pro:Centric server (item 119 set from 1 to 135 or
253). The time at which this event occurs depends on the setting of
item 121. See item 119 and 121 descriptions for further information.
Once the update cycle is complete, the STB completes the reboot
and resumes its ON state with the display panel OFF.
003 - BAND/AFC (Band/Automatic Frequency Control)
There are four possible settings for this option:
0 = Broadcast 1 = CATV (default)
2 = HRC 3 = IRC
If some channels were not found by Auto Tuning (Channel
Search), select the appropriate Band setting here, and add the
channels using the Channel Edit option in the Channel Menu.
004 - STRT CHANNEL (Start Channel)
If active, this function allows you to determine the initial Major
Start Channel number when the STB/display panel is turned
ON. This feature is useful for an in-house information channel,
since the STB/display would always select that channel when it is
turned ON. If set to 255, the last channel tuned before the STB/
display was turned OFF will be the channel tuned when the STB/
display is turned ON again.
Detailed Descriptions of Installer Menu Items
Installer Menu Items 117 through 122
Item Function Value Range Default Value Brief Description of Function
117 FACT DEFAULT 0 / 1 0 Set to 1 to restore the factory default settings of all Installer Menu items.
119 DATA CHANNEL
0 – 135, 253,
255
255
Set to 0 to disable. Set from 1 to 135 to match the RF channel number used by
the Pro:Centric server as its data channel. Set to 255 to use Auto Search to
find the Pro:Centric RF channel. (See detailed descriptions.)
121 UPDATE TIME HR 0 – 23, 128 128
Sets the Wake For Update hour. The value “128” is displayed as “OFF.” Directly
entering 128 turns the Wake For Update feature OFF.
122 UPDATE TIME MN 0 – 59, 255 0 Sets the minute for Wake For Update. (See detailed descriptions.)
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0 = Aux 127 = Map to Major CH 4
1 – 125 = Major Ch. # 253 = IP Start Channel
126 = Map to Major CH 3 255 = Last Channel
For a digital Start Channel, always remember to set item 104 to
the Minor Start Channel number. If setting this item to 0 (Aux),
make sure to also set item 046 STRT AUX SRCE to the appropriate
value.
Note: 126 and 127 are mapped only in SONIFI PPV Mode.
Note: The IP Start Channel shown above can only be set in the
FTG File Manager, which is used to configure STB CPUs for FTG
Mode. The same applies for the additional Major Channel number
range of 128 – 135 in Physical tuning and 128 – 999 in Virtual tuning
mode. When the STB is in FTG Mode, the appropriate values will
be visible in the (read-only) Installer Menu. For an IP Start Channel,
item 004 will show value 253, the IP address, and the port number.
For an RF Start Channel, item 004 will show the channel’s Major
and Minor numbers.
Note: If the STB is being configured for Application Tuning Mode
operation with Pro:Centric Direct, the Start Channel is set in the
Pro:Centric Direct Admin Client, and Installer Menu item 004 is
automatically updated accordingly. When the STB is in Application
Tuning Mode, the appropriate values will be visible in the (read-only)
Installer Menu. For an IP Start Channel, item 004 will show value
253, the IP address, and the port number. For an RF Start Channel,
item 004 will show the channel’s Major and Minor numbers.
005 - CHAN LOCK (Channel Lock)
Channel Lock is ideal if the system must always be on the same
channel. Changing channels with the Channel Up/Down or keypad
numbers is impossible. Channel Lock is inactive if set to 0 (default).
Generally, this feature is used in connection with item 004 STRT
CHANNEL where the Start Channel may, for example, be set to 3
or 4. If the Start Channel is 3, then the STB will remain locked on
channel 3.
NOTE: For items 007, 008, and 009
For legacy reasons, the scale used is 0 – 63. The PTC software
will translate this to the 0 – 100 scale used by the STB.
To translate an STB volume level to the Installer Menu value,
use the following formula:
Installer Value = STB Value x 63
		 		 100
Enter only the whole number (disregard fractions).
007 - STRT VOLUME (Start Volume)
This function allows the Installer to determine the initial volume
level setting when the STB/display panel is turned ON. This feature
is useful for an in-house information channel, since the STB/display
will always select that volume level when it is turned ON. The range
of values is 0 to 63, 255. If set to 255, the last volume level before
the STB/display was turned OFF will be the current volume level
when the STB/display is turned ON again.
008 - MIN VOLUME (Minimum Volume)
This function determines the minimum volume level allowable
with the Volume (VOL) Up/Down control. In this way, for example,
someone cannot set the volume too low to hear. The value range
is from 0 to 63. The factory default is 0, which provides the full
range of volume control, if item 009 MAX VOLUME is set to 63. It
is recommended to set the same value on every STB.
Note: The minimum volume level cannot have a value setting
higher than the maximum volume level (described below).
009 - MAX VOLUME (Maximum Volume)
This function determines the maximum volume level allowable
with the Volume (VOL) Up/Down control. In this way, for example,
someone cannot set the volume level high enough to disturb others.
The value range is 0 to 63, with 63 as the default, which gives the
user the full range of volume control, if item 008 MIN VOLUME is
set to 0. It is recommended to set the same value on every STB.
Note: The maximum volume level cannot have a value setting
lower than the minimum volume level (described above).
010 - MUTE DISABLE
Enables or disables sound mute function. If set to 1, sound cannot
be muted. If set to 0, sound can be muted.
011 - KEY DEFEAT
Applicable for LG Hospitality and commercial non-LG display
panels only. If set to 1, Key Defeat is enabled, which means that
end users cannot access or navigate within the STB’s on-screen
menu(s) from the display panel; i.e., menu navigation buttons will
not function. Set to 0 to disable Key Defeat. Note that all IR features
remain functional regardless of this setting; users can always
access the STB’s menus by pressing MENU on the remote.
Note: This feature does not apply to LG Public Displays or LG
Commercial Monitors since the STB will always disable those
displays’ panel buttons and the processing of IR.
015 - SLEEP TIMER
If set to 1, the Sleep Timer feature may be used. If set to 0, the
Sleep Timer is not available.
016 - EN. TIMER (Enable On/Off Timers)
If set to 1, the Timer function is available to the end user and
enabled continuously. Set to 0 to disable On/Off timers.
Note: The STB clock must be set in order for timers to be used.
017 - ALARM
Gives the installer the option of making the Alarm function available
to the end user. If set to 1, the Alarm function is available to the end
user. Set to 0 to disable the Alarm function.
Note: The STB clock must be set before the Alarm function will
work.
Installer Menu (Cont.)
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Installer Menu (Cont.)
020 - FEATURE LEVEL
Determines an additional IR code scheme to which the STB will
respond, allowing for the use of unique IR codes based on “bed
number” in a multi-STB/display single room installation. First
determine the IR mode; then select the bed number.
Values IR Mode Bed #
0 Disabled N/A
16 – 24 Multi-code Remote 1 – 9
Note: The STB-dedicated Installer Remote is required for use of
this feature. For further information, see Reference section, “STB
Installer Remote.”
021 - V-CHIP (Parental Control)
Set to 1 to activate V-Chip (Parental Control) and have it available
to the end user to filter and control or otherwise restrict program-
ming content that can appear. Set to 0 to turn the V-Chip feature
Off (not available to user); no programming restrictions can be set.
022 - MAX BLK HRS (Maximum Block Hours)
Sets hours from 0 to 99 for the maximum V-Chip (Parental Control)
block hours. Default setting is for 12 blocking hours.
Note: This item is not available in the Installer Menu when item
021 V-CHIP is set to 0 or when item 084 PERMANENT BLK is set
to 1.
023 - CAPTION LOCK
If set to 0, captions are OFF when the STB/display panel is turned
ON. Set to 1 to use the caption setting configured before the STB/
display was turned OFF when the STB/display is turned ON.
028 - CH. OVERIDE (Channel Override)
This item either allows or restricts tuning of channels that are NOT
in the PTC Channel Map. If set to 1, end users can tune channels
that are not in the PTC Channel Map by direct keypad entry. If
set to 0, users are restricted to only the channels that are in the
PTC Channel Map. In the case of CPU-CTV Mode, there are no
channels in the PTC Channel Map; therefore, direct keypad entry
is not available. Also, when this item is set to 0, the PTC Channel
Map (PTC-CTV Mode)/CPU channel lineup (CPU-CTV Mode)
is locked, and user access to channel settings in the STB setup
menus is restricted.
Note: This item is not applicable when the STB is in FTG Mode or
Application Tuning Mode.
029 - OLD OCV (On Command Video™)
Set to 1 to remap the PTC’s direct tune channels for STB Aux
inputs from 13x to 9x. This allows 2-digit only tuning systems (i.e.,
legacy OCV) to direct tune STB Aux inputs. See also Reference
section, “STB Aux Input Configuration.”
030 - ACK MASK
MPI Communication Parameter. When set to 1, enables ACK
feature of MPI.
031 - POLL RATE
MPI Communication Parameter. Selects poll rate for MPI. Step size
of 16 ms. Changing from default may affect communication via MPI.
032 - TIMING PULSE
MPI Communication Parameter. Sets baud rate for MPI. Step
size of 4.3 uS. Changing from default may affect communication
via MPI.
035 - HDMI1 ENABLE
Set to 1 to enable STB HDMI 1 input in DTV Mode. Set to 2 to
enable STB HDMI 1 input in PC Mode. Set to 0 to disable STB
HDMI 1 input.
039 - REAR AUX EN. (Rear Aux Enable)
Set to 1 to enable STB Aux (AV) input. Set to 0 to disable STB
Aux (AV) input.
041 - SIMPLINK EN
Set to 0 to disable the SIMPLINK feature. Set to 1 to enable
SIMPLINK functionality (does not enable remote control access to
the SIMPLINK Menu).
Note: When both this item and item 042 AUTO INPUTS are
enabled in the Installer Menu, HDMI inputs will be detected by
SIMPLINK, but the Auto Input(s) Sensing Feature will not function.
042 - AUTO INPUTS
Determines the Aux inputs for which auto-sensing is enabled. Set
to 0 to disable auto-sensing for all available inputs. Set to 255 to
enable auto-sensing for all available inputs. For information on
options for individual input settings, see Reference section, “Auto
Input(s) Sensing Feature.”
Note: In order for auto-sensing to be enabled for an input, that
input must also be enabled in the Installer Menu. For example, to
enable auto-sensing for HDMI 1, item 035 HDMI1 ENABLE must
also be set to 1 or 2. Also, see note above regarding STB operation
when both this item and item 041 SIMPLINK EN are enabled.
046 - STRT AUX SRCE (Start Aux Source)
Sets the starting STB Aux source. When turned ON, the STB/
display panel will tune to starting Aux source if item 004 STRT
CHANNEL is set to 0.
1 = AV 3 = HDMI 1 5 = HDMI 2
7 = HDMI 3 255 = Last Aux
Note: In order for an Aux input to be selected as the starting Aux
source, the input also must be enabled in the Installer Menu.
Note: This item is not available in the Installer Menu unless item
004 STRT CHANNEL is set to 0.
047 - AUX STATUS
Controls MPI status channel response for STB Aux sources. Set
to 1 for the STB Aux source to be reported as its channel number.
Set to 0 for the STB Aux source to be reported as channel 0.
See Reference section, “STB Aux Input Configuration,” for Direct
Access channel numbers.
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049 - DIS. AUDIO M. (Disable Audio Menu)
Determines the availability of the Sound Out (Audio) Menu in the
STB menus. Also determines the default Audio Mode when STB
is turned ON. See the table below and set as required.
Note: If a SIMPLINK-enabled device is connected to the STB
and item 041 SIMPLINK EN is set to 1 (enabled), the SIMPLINK
device Audio Mode will have priority over the setting of this item
when the STB/display is turned ON.
Note: When this item is set to 6 or 7, the Bluetooth Sound Sync
Media Share feature is not available. If Bluetooth Sound Sync is
currently enabled in the IP Environment / Media Share Menu, it
will be disabled.
Value
Sound Out
Menu Status
Default Audio Mode at STB
Turn ON
0 (default) Enabled Display Speaker
1 Disabled Display Speaker
2 Enabled External Speaker (Optical*/HDMI ARC*)
3 Disabled External Speaker (Optical*/HDMI ARC*)
4 Enabled LG Sound Sync (Optical*)
5 Disabled LG Sound Sync (Optical*)
6 Enabled LG Sound Sync (Wireless*/BT*)
7 Disabled LG Sound Sync (Wireless*/BT*)
8 Enabled Display Speaker + Audio Out (Optical *)
9 Disabled Display Speaker + Audio Out (Optical*)
* Connect to/via STB.
053 - DIS. CH-TIME (Disable Channel-Time Display)
Set to 1 to disable the STB’s native Channel-Time display, when a
custom channel label/channel information will be provided by the
MPI command. Set to 0 to enable the STB’s native Channel-Time
display.
069 - EN. CH-T COL. (Enable Display Characters Custom Color)
Set to 1 to enable custom color for MPI display characters. Set to
0 to disable custom color for MPI display characters.
070 - FOR. CH-TIME (Display Characters Foreground Color)
Set the foreground color for MPI display characters according to
the following color chart:
0 = Black 2 = Green 4 = Red 6 = Yellow
1 = Blue 3 = Cyan 5 = Violet 7 = White
If the foreground and background colors for the display characters
are the same, the background will be transparent.
Note: This item and item 071 BCK. CH-TIME also apply to the
“Channel Not Available” message if item 073 CH NOT AVBLE is
set to 1 (enabled).
Note: Items 070 FOR. CH-TIME and 071 BCK. CH-TIME are only
available in the Installer Menu when item 069 EN. CH-T COL. is
set to 1.
071 - BCK. CH-TIME (Display Characters Background Color)
See description for item 070 FOR. CH-TIME above. The color
chart is the same for both items.
073 - CH NOT AVBLE (Channel Not Available)
If set to 1 and item 028 CH. OVERIDE is set to 0, a “CHANNEL
NOT AVAILABLE” message is displayed when a user attempts to
direct tune a channel that is not included in the channel lineup.
Note: This item is not available in the Installer Menu when item
028 CH. OVERIDE is set to 1.
Note: This item is only applicable when the STB is in PTC-CTV
Mode.
075 - REVERT CH (Revert to Start Channel)
If set to 1 and loss of MPI communication occurs, the STB
automatically tunes to the specified Start Channel.
Note: This item is not available in the Installer Menu when item
004 STRT CHANNEL is set to 255.
078 - UPN MSB (UPN Most Significant Byte)
User programmable number, most significant byte readable by
MPI command. Note: Not linked to serial number.
079 - UPN MSB-1 (UPN Most Significant Byte-1)
User programmable number, most significant byte-1 readable by
MPI command. Note: Not linked to serial number.
080 - UPN MSB-2 (UPN Most Significant Byte-2)
User programmable number, most significant byte-2 readable by
MPI command. Note: Not linked to serial number.
081 - UPN LSB (UPN Least Significant Byte)
User programmable number, least significant byte readable by
MPI command. Note: Not linked to serial number.
082 - CHKSM ERROR (Checksum Error)
Enforces rigid MPI checksum validation. Set to 1 for validation.
Set to 0 to disable (does not check checksum on MPI async port).
SPI is always checked.
083 - HANDSHK TIME (Handshake Time)
Adds an additional delay to the handshake time which is 64 msec,
thus relaxing MPI timing requirements to be compatible with PC-
based Windows controlled systems. Range is 0 - 5.
(Timeout = 25.5MS + [25.5 MS* Handshake time].)
084 - PERMANENT BLK (Permanent Block)
Allows Lock (Parental Control) blocking schemes to be permanent
by disabling the blocking hours function. Set to 1 to install Parental
Control restrictions permanently. Set to 0 for user-specified hours
control of blocking schemes.
Note: This item is not available in the Installer Menu when item
021 V-CHIP is set to 0.
Installer Menu (Cont.)
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086 - V. MUTE TIME (Video Mute Time)
Use to extend the normal video mute time during channel change.
For example, you may wish to extend the normal video mute time
to prevent the display of encrypted video (i.e., from a Pro:Idiom
encrypted channel) that has not yet been decrypted. When set to
0, the normal video mute time is not extended. Set from 1 to 50
to increase the normal video mute time in 100 ms step increments
up to a maximum of 5 seconds (e.g., the value of 25 represents 2.5
seconds, or 25 x 100 ms = 2.5 seconds).
088 - EN NOISE MUTE (Enable Noise Mute)
Applicable for analog channels only. If set to 1, audio mutes if no
signal is present.
090 - KEY LOCK
Applicable for LG Hospitality and commercial non-LG display
panels only. If set to 1 (default), Key Lock is enabled, which
means that all display panel button functions will be locked, i.e.,
non-functional. Set to 0 to disable Key Lock.
Note: This feature does not apply to LG Public Displays or LG
Commercial Monitors since the STB will always disable panel
buttons and the processing of IR on those displays.
091 - HDMI2 ENABLE
Set to 1 to enable STB HDMI 2 input in DTV Mode. Set to 2 to
enable STB HDMI 2 input in PC Mode. Set to 0 to disable STB
HDMI 2 input.
092 - HDMI3 ENABLE *
Set to 1 to enable STB HDMI 3 input in DTV Mode. Set to 2 to
enable STB HDMI 3 input in PC Mode. Set to 0 to disable STB
HDMI 3 input.
094 - SAP MENU EN (2nd Audio Program)
Set to 1 to enable the SAP feature in the Function Menu, when
the Function Menu is available (i.e., STB is not in Pass-through
Mode). Set to 0 to disable the SAP feature in the Function Menu,
when the Function Menu is available.
096 - DEF. ASP. RATIO (Default Aspect Ratio)
Selects default aspect ratio at power up:
0 = Set By Program 2 = 16:9 (default) 4 = Zoom
1 = 4:3 3 = Just Scan
Note: This item is not available in the Installer Menu unless item
106 ASP RATIO LOCK is set to 0.
097 - AUDIO OUTPUT
Determines availability of the analog audio output to be used
by external audio equipment connected to the Audio Line Out jack
on the STB. Set to 0 to disable audio output. Set to 9 (default) to
enable fixed line level (typically 400 mVrms ± 100 mVrms @10KΩ)
output. Set to 10 to enable volume control of audio output. See
also Reference section, “External Audio Line Out Specifications.”
098 - PRO:CENTRIC
Selects the Pro:Centric Application Mode. Set to 0 (default) to
disable the Pro:Centric application. Set to 1 for Flash Mode. Set
to 2 for GEM (Java Application) Mode. Set to 3 for HTML Mode.
In order to retrieve the Pro:Centric application, when enabled (for
Flash, GEM, or HTML Mode), the STB must be turned OFF/ON two
times. Once you exit the Installer Menu, turn OFF the STB/display
panel for at least one minute. When you turn the STB/display back
ON, the STB will start the appropriate library based on the setting
of this item.
Wait until TV programming appears on the display, and then turn
the STB/display back OFF, this time for a few minutes, to initiate
the application download. When you turn the STB/display back ON,
press the PORTAL key on the Installer Remote, and verify that the
Pro:Centric application appears on the display.
Note: This item is not available in the Installer Menu when item
119 DATA CHANNEL is set to 0.
100 - VIDEO INTERFAC
Selects the HDMI port on the display panel to be used for HDMI
input from the STB. Set to 3 for HDMI 1 (default). Set to 4 for
HDMI 2. Set to 5 for HDMI 3.
If you change the value of this item, make sure to reconnect the
HDMI cable from the STB to the appropriate HDMI port on the
display panel once you have exited the Installer Menu.
101 - IR FEEDBACK
If set to 0, the STB’s MMR (Magic Motion Remote) feature is
enabled (default), and a compatible LG MMR (not supplied) may
be used with the STB. If set to 2, the MMR feature is disabled.
102 - ATSC BAND
Sets up STB to receive different types of incoming signals.
0 = Broadcast 1 = CATV 2 = HRC
3 = IRC 4 = Same as NTSC
103 - ATSC TUNE MODE
Sets ATSC tuning mode. Default set to 1 for Physical Channel
scan. Set to 0 for Virtual Channel scan.
Installer Menu (Cont.)
* HDMI 3 port on expansion interface connector.
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104 - START MINOR CHANNEL
Sets Minor Start Channel number at power up. 0 = NTSC. If not
0, number selected is the digital channel’s Minor Start Channel
number.
Note: This item is not available in the Installer Menu when item
004 STRT CHANNEL is set to 0 or 255.
105 - VID OUT FORMAT
Selects the format for video output (i.e., the resolution):
1 = 720p (default) 5 = 1366 x 768
4 = 1080p 6 = 2160p
If you change the video output format on location, once you exit
the STB Installer Menu, a Changing Video Output Resolution
pop-up banner will appear at the bottom of the display screen,
and then the STB will reboot to change the resolution per your
selection. When the reboot is complete, a confirmation pop-up
banner for the new video output resolution will be displayed. To
confirm the new video output resolution, use the arrow keys on
the Installer Remote to select YES in the confirmation banner, and
then press OK on the Installer Remote.
If there is no user interaction within 10 seconds of the prompt for
confirmation, or if you select “NO” in the confirmation banner, the
STB will reboot and revert to the former resolution.
Note: If this item is updated via a Clone/Configuration (.tlx) file
loaded on a Pro:Centric server, no confirmation is required.
Note: Refer to documentation for the applicable display panel(s)
to determine the appropriate resolution setting. The selected
resolution should be compatible with the display panel’s native
video output resolution. If necessary/desired, you can use STB
Zone designations to create multiple profiles to differentiate item
105 settings by display panel brand. See Reference section,
“Using the STB’s Zoning Features,” for further information on STB
Zones.
106 - ASP RATIO LOCK (Aspect Ratio Lock)
Set to 1 to retain previous aspect ratio with power off. Set to 0 to
retain default aspect ratio with power off. See item 096 DEF. ASP.
RATIO above.
107 - BANNER SELECT
Selects the type of banner to display during channel change.
Set to 1 for channel label display, plus channel information (full
banner). Set to 0 for channel label display only (small banner).
108 - PANEL COM (Panel Communication)
Applicable only for LG Public Display TVs and Commercial
Monitors that use the RS-232C TELEVISION CONTROL port for
STB-to-display panel communication. Set to match the display
panel baud rate:
0 = 1200 1 = 2400
2 = 9600 (default) 3 = 115200
109 - PANEL HNDSHAKE
Determines if communications includes handshaking. This setting
is only applicable for LG Public Display TVs and Commercial
Monitors that use the RS-232C TELEVISION CONTROL port for
STB-to-display panel communication. Set to 1 to enable hand-
shaking. Set to 0 to disable handshaking.
110 - PANEL DELAY
For all display panels with the exception of LG Hospitality/MPI
display panels, after the STB sends the turn ON command to
the display panel, the display panel requires time to complete its
power on sequence before it begins accepting commands from
the STB. This item sets the time, in seconds, to delay the STB’s
initial communication with the display panel. The default value is
8 seconds.
For all display panels, this item also sets the amount of elapsed
time required before the STB accepts successive POWER key
presses. That is, if this item is set to 8 seconds, and you press the
POWER key to turn ON the STB, you will need to wait 8 seconds
for the STB to accept the POWER key again if you then decide
you want to turn OFF the STB. Vice versa is also true.
Note: The amount of time required for the display’s power on
sequence varies by display panel brand/model. Thus, depending
on the brand/model of display panel connected to the STB, you
may be able to decrease or you may need to increase the Panel
Delay value, accordingly. For example, if you are using the STB
with an LG PW1000 or PW1500 projector, it is recommended that
you set the delay to 10 or more seconds.
111 - PANEL VOL PRE (Panel Volume Preset)
Determines a preset fixed volume level (gain) to set in the display
panel. The audio signal (volume level) is dynamically controlled
in the STB. The default value is 100 to provide a typical 1:1 ratio
of volume level to sound output when the STB is connected to an
LG display panel.
Note: Sound output may vary by display panel brand/model. Thus,
depending on the brand/model of display panel connected to the
STB, you may need to adjust the preset volume level to achieve
the desired sound output.
113 - PANEL TYPE
Sets the TLM command set to communicate with the display
panel. This setting is only applicable for LG Public Display TVs
and Commercial Monitors that use the RS-232C TELEVISION
CONTROL port for STB-to-display panel communication.
The default value (4) will be appropriate for most current display
models. See Reference section, “Display Panel Specifications,” to
determine the appropriate setting for the display panel being used.
Note: If you need to enable the MTI protocol (i.e., the STB is
connected to a commercial non-LG display), see Reference
section, “Enabling or Disabling the MTI Protocol on the STB” for
further information.
Installer Menu (Cont.)
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* PCS150R and later Pro:Centric servers do not support HRC or IRC cable channel frequencies.
116 - VIDEO MUTE EN (Video Mute Enable)
Applicable for analog channels only. If set to 1, video mutes
(blank screen) when no signal is present.
117 - FACT DEFAULT (Factory Default)
Set to 1 and press OK to restore the factory default settings of all
Installer Menu items. Once complete, the value returns to 0.
Caution: If set to 1, this clears all STB Installer Menu
custom settings and restores the factory default
settings. It also clears the channel lineup, including
any assigned channel icons and custom text labels.
Note: See also Reference section, “Restoring Factory Defaults on
the STB(s),” for further information.
119 - DATA CHANNEL
Set to 0 to disable. Set from 1 to 135 to match the RF channel
number that will be used by the Pro:Centric server as its data
channel. If left at the default value (255), the STB’s Data Channel
Auto Search feature will be enabled (see additional information
below). *
Data Channel Auto Search feature: When this item is set to 255
(default), once every 24 hours, the STB will initiate a search of 10
predefined channels (10, 20, 30, ... 100) and then, if necessary,
perform a complete search of the RF channels (1 to 135) in an
attempt to find the RF channel used by the Pro:Centric server as
its data channel. If the Pro:Centric RF channel is found, the DATA
CHANNEL value will be changed from 255 to match the server’s
RF channel number. The time at which the Auto Search occurs
depends on the setting of item 121 UPDATE TIME HR. See item
121 description for further information.
Note: Pro:Centric updates are downloaded from the Pro:Centric
server to the STB when the STB/display panel is turned OFF.
While Pro:Centric updates are in progress, it is not possible to
turn ON the STB/display.
Note: The Data Channel is automatically set to “253” if Media
Type is set to “IP” either in the EZ-Manager Wizard or in the
STB’s IP Environment / Pro:Centric Menu (see “EZ-Manager
Wizard” on pages 22 to 31 or “Pro:Centric Setup” on pages 67 to
69, respectively) or if Installer Menu item #119 Data Channel is
set to “IP Address” in the FTG File Manager, which is used to
configure STB CPUs for FTG Mode operation. It is not possible to
change the value to “253” directly in the Installer Menu.
121 - UPDATE TIME HR
Based on the settings of this item and item 122 UPDATE TIME
MN, the Wake For Update feature wakes the STB once daily to
check for and, if applicable, download updates from the Pro:Centric
server.
Set the Wake For Update hour from 0 to 23. This item uses the
24-hour clock format. The value “128” (default) is displayed as
“OFF.” Directly entering 128 resets the default value (OFF) for this
item, though note that this setting does not mean the STB will not
initiate update events—see additional information below.
Under standard STB/display panel OFF/ON operating conditions
(i.e., item 002 AC ON is set to 0), a Wake For Update event occurs
when the STB/display is OFF and causes the STB to temporarily
turn ON, perform the update cycle, and then turn back OFF, all
while the display remains OFF. If item 002 AC ON is set to 2 or 3
for Instant ON, then the STB is always ON and Wake For Update
occurs when the display is OFF. The Wake for Update event
causes the STB to reboot in order to perform the update cycle and
then return to its ON state with the display panel OFF. See also
description for item 002.
Random Distribution of Update Time: If this item is set to 128
(OFF), the time at which a Data Channel Auto Search (item 119
set to 255) and/or an Instant ON update (item 002 set to 2 or 3)
occurs is determined as follows: Each STB initiates the search
and/or checks for updates during the 2 AM hour (if the STB clock
is set) or after two hours of elapsed time from when AC power
was applied (if the STB clock is not set). Also, in this case, a fixed
update time minute from 0 to 59 that has been assigned to each
STB is used. (The intention of this feature is to prevent all of the
installed STBs from performing updates at the same time; however,
note that in installations that have a large quantity of STBs with this
feature, there will be some STBs that have the same update minute
assignments.) The update time for the STB is displayed at the right
of this item in the Installer Menu, for example:
121 UPDATE TIME HR OFF 02:34
If the display is ON when a Wake For Update is to occur, the
update will take place the next time the display is turned OFF.
Note: This item is not available in the Installer Menu when item
119 DATA CHANNEL is set to 0, except when item 002 AC ON is
set to 2 or 3 for Instant ON.
Note: The STB clock must be set in order for a Wake For Update
event to occur at the precise time of day in accordance with item
121 and item 122 settings.
122 - UPDATE TIME MN
Set the Wake For Update minute from 0 to 59. If item 121 is NOT
set to 128 and you wish to invoke the “random” minute assignment
on the STB, set this item to 255. See also description for item 121
UPDATE TIME HR above.
Note: This item is not available in the Installer Menu unless item
121 UPDATE TIME HR is set from 0 to 23.
Note: The STB clock must be set in order for a Wake For Update
event to occur at the precise time of day in accordance with item
121 and item 122 settings.
Installer Menu (Cont.)
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Custom Master STB Setup
This section describes how to create a customized Master STB Setup for cloning purposes when
the STB is in Pass-through Mode. All cloning (export and import) processes on the STB are
performed via USB memory device / “.tlx” file. The Master STB Setup may be exported to a Clone
(.tlx) file, which can then be used (i.e., imported) to configure either STBs that are to remain in
Pass-through Mode or STBs that are to be configured for FTG Mode.
Cloning requirements and procedures are described in detail on pages 50 to 56.
Note: You can also use the FTG File Manager to create an FTG Configuration (.tlx) file for FTG
Mode configuration/cloning purposes, if desired (see pages 57 to 58). However, it is not possible
to customize STB setup menu settings in the FTG File Manager. If you wish to include customized
STB setup menu settings in the STB configuration, in addition to the channel lineup and Installer
Menu settings, perform the Master STB Setup procedure to create a Clone (.tlx) configuration file.
Before You Begin
•	 It is recommended that you disconnect all STB Aux inputs if you intend to run Auto Tuning
(Channel Search). Under certain conditions, Auto Tuning is disabled if there is an Aux input
active.
•	 A Clone (.tlx) file comprises Installer Menu settings, IP Environment Menu settings (with the
exception of unique STB attributes and settings), and all STB sources’ (analog, digital, AV1,
HDMI, etc.) clonable setup menu settings. See also “Clonable STB Setup Menu Features” list
below.
•	 If the “.tlx” file (either a Clone or FTG Configuration file) to be imported on the Target STB(s)
contains an FTG Channel Map, the Target STB(s) will be configured for FTG Mode, though as
part of the import process, depending on the types of channels included in the Channel Map, you
may have the option to select either logical or physical channel tuning. If you would like the Target
STB(s) to remain in Pass-through Mode, the “.tlx” file should not include an FTG Channel Map.
Clonable STB Setup Menu Features
Sound 	
	 Sound Out
	
Channels
Channel Tuning
	 Channel Manager
Channel Label
General 	
	Language
	 Time & Date
−
− Clock Mode (Auto/Manual)
−
− Time Zone
	 Timers (No Signal Power Off)
Accessibility
Pointer Options
	 Menu Transparency
	 Closed Captions
Audio Guidance
	 STB Power Sound
Note: Some menu options vary between analog and digital channels and Aux inputs.
Note: The Quick Settings Menu is initially displayed when you press MENU on the Installer
Remote. Select the All Settings menu icon to access the advanced STB setup menus.
Several advanced settings are duplicated in the Quick Settings Menu.
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PTC INSTALLER MENU
STB_5500
CPU - CTV
000 INSTALLER SEQ 000
UPN	 000-000-000-000	 SW 5331 7F60
PTC	 V#.##.###	 CPU V#.##.##.##
Custom Master STB Setup (Cont.)
Custom Master STB Setup Procedure
1.	 Turn ON the STB/display panel.
The next step depends on whether the EZ-Manager Wizard appears
on the screen when you turn ON the STB/display:
•	 If the wizard is displayed, the STB is in the required factory default
state. Exit the wizard, and then continue with step 2.
•	 If the wizard is not displayed, restore the STB to a factory default
condition before continuing with this procedure. See Reference
section, “Restoring Factory Defaults on the STB(s),” as necessary,
for further information.
2.	 Set Installer Menu items.
This step provides specific instruction only on the Installer Menu items
that should be set on a Master STB. Refer to pages 36 to 46 for detailed
information on all Installer Menu items.
a) Use the Installer Remote to access the Installer Menu (see
“Accessing the Installer Menu” on page 36 for further information).
b) Set Installer Menu item 003 BAND/AFC, as appropriate.
•	 Broadcast: Set to 0. •	 HRC: Set to 2.
•	 CATV: Set to 1 (default). •	 IRC: Set to 3.
c) Set any other Installer Menu items that affect your TV programming
network to the required configuration. For example, set the panel
display type (if applicable), enable/disable Aux inputs, set a Start
Channel, etc.
d) After you have adjusted all Installer Menu item settings as required,
and if you do not need to configure any IP Environment settings (see
note below), press OK once on the Installer Remote to save your
changes; then, press OK again to exit the menu.
Note: If you intend to configure settings in the IP Environment Menu,
which is accessible from the Installer Menu, you can proceed directly
to step 3. All Installer Menu settings will be saved automatically when
you access the IP Environment Menu.
3.	 Configure IP Environment settings.
Note: You cannot return directly to the Installer Menu from the IP
Environment Menu; thus, you may wish to set all Installer Menu items
as needed before you access the IP Environment Menu. Otherwise,
you will need to reaccess the Installer Menu to set additional items.
Navigate to Installer Menu item 119 DATA CHANNEL, and press
2-5-3 + MENU to launch the IP Environment Menu. Then, complete
network configuration as required. In particular, if you intend to use
the Wi-Fi Zoning feature, you must configure the wireless network
connection as part of the Master STB Setup. See “IP Environment
Setup” on pages 63 to 70 for further information.
Typical Installer Menu
Adjust the value for this
Installer Menu item, as required.
003 BAND/AFC 001
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Page: 48
49
206-4310
Custom Master STB Setup (Cont.)
(Continued from previous page)
4.	 Set up STB/display panel features.
On-screen setup menus control the features of the STB/display.
Press MENU on the Installer Remote, and select the All Settings
menu icon from the Quick Settings Menu to access the advanced
STB setup menus. Then, set Picture, Sound, Channels, etc. options
to the desired configurations. See “Clonable STB Setup Menu
Features” list on page 47 and also notes below.
Note: If you intend to use the Zoning feature(s) on this STB, make
sure to assign the appropriate STB Zone # and/or Wi-Fi Zone # at
this time as described in Reference section, “Using the STB’s Zoning
Features.”
Note: If desired and if appropriate, you can run Auto Tuning (see
step 5) prior to completing this step.
5.	 (Optional) Run Auto Tuning.
If you are creating a Master STB Setup for cloning purposes and
you want the Target STB(s) to remain in Pass-through Mode or
Application Tuning Mode, as applicable, do NOT run Auto Tuning.
If you export a Master STB Setup that includes an auto-tuned/edited
channel lineup, thereby creating a Clone (.tlx) file with an FTG
Channel Map, and then import the Clone file to a Target STB, this
will put the Target STB in FTG Mode.
Note: When you import a Clone/Configuration (.tlx) file that contains
an FTG Channel Map on a Target STB (for FTG Mode configuration),
depending on the types of channels included in the Channel Map,
you may have the option to select either logical or physical channel
tuning. For either selection, the channel sequence will be based on
the order in which the channels appear in the FTG Channel Map.
You can view and/or edit the channel sequence in the FTG File
Manager, as required.
a) Use the Installer Remote to access the Channels Menu. Then,
select Channel Tuning and follow the on-screen instructions to
search for all available digital and analog channels.
b) Use the Channel Manager option in the Channels Menu to edit
the channel lineup, as necessary. Add/delete channels per your
system requirements.
6.	 Verify the STB/display panel setup.
		 Make sure the STB/display features are set per your requirements.
Also, if applicable, verify that the channel lineup is correct.
The Master STB Setup is now ready to be saved (exported) to a USB
memory device. See “Cloning Procedures” on pages 50 to 56.
Use the STB setup menus to set
the display features to the desired
configuration for the end user.
This example illustrates the
advanced STB setup menus.
(Optional) Use Channels Menu
options to run Auto Tuning and
edit the channel lineup.
Picture
Sound
Channels
General
Safety
Accessibility
PICTURE
Aspect Ratio
16:9
PICTURE
CHANNELS
Channel Tuning
Channel Manager
Channel Label
Multi Audio
Picture
Sound
Channels
General
Safety
Accessibility
Page: 49
50 206-4310
Cloning Procedures
Cloning typically refers to the process of using a Master STB Setup to configure a Target STB. This
section describes how to save (export) a Master STB Setup and then transfer (import) it to a Target
STB using a USB memory device / Clone (.tlx) file.
You can also create an FTG Configuration (.tlx) file using the FTG File Manager and then use the
Import Clone File procedure to transfer the configuration to Target STBs. Refer to “Creating an
FTG Configuration File” on pages 57 to 58, as necessary.
Exporting a Clone File
This section describes how to use the STB Manager “Export Clone File” option to export Master
STB Setup configuration to a USB memory device / Clone (.tlx) file.
Before You Begin
•	 Ensure the USB device has been formatted with FAT format.
•	 If applicable, complete the Custom Master STB Setup procedure (see pages 47 to 49).
•	 If you would like the Target STB(s) to remain in Pass-through Mode or Application Tuning
Mode, as applicable, after the Clone file is imported, ensure the Master STB does not have an
auto-tuned/edited channel lineup; otherwise, importing the exported file will result in the Target
STB(s) being configured for FTG Mode.
•	 If you intend to use the STB Zoning feature(s), make sure to assign the appropriate STB Zone #
and/or Wi-Fi Zone # as described in Reference section, “Using the STB’s Zoning Features,”
BEFORE performing the procedure below. Also, for Wi-Fi Zoning in particular, the STB’s wireless
network connection settings should be configured in the IP Environment Menu before exporting
is initiated.
•	 It is not possible to clone a Master STB’s clock. Either set a Target STB’s clock manually, or use
the Auto Clock setting in the STB setup menus.
Caution: Do not unplug the STB power cord or remove the USB memory device while
exporting is in progress, as doing so may cause the STB to malfunction or harm the
USB device, respectively.
Export Clone File Procedure
1.	 Ensure the Master STB/display panel is set up completely and turned ON.
2.	 Insert the USB memory device into either of the USB ports on the Master STB.
3.	Press MENU on the Installer Remote to display the STB setup menus (STB is in Pass-through
Mode) or the Function Menu (STB is already in FTG Mode).
4.	 (STB in Pass-through Mode only) From the Quick Settings Menu displayed at the right of the
screen, select the All Settings menu icon and press OK to access the advanced STB setup
menus.
5.	 Use the arrow navigation keys to select/highlight either the General menu icon from the STB
setup menus or the Safety menu icon from the Function Menu. Then, press the number “7” key
a total of seven times to display the STB Manager.
		Note: Ez Download is always selected by default when you initially access the STB Manager.
Also, note that Diagnostics is for service use only.
(Continued on next page)

Question & answers

What do the different flashing LED lights mean? Like when I plug everything in and the power indicator shows that it's on, I get several different types of flashes. Steady flash, steady on, quick 2-blinks, and such. What do those mean?

Published on 2 months ago by Shawn Brown

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