These are the most frequently asked questions about the LG HBS-1100. Do you know the answer?
Callers say sound is distorted causing difficulty during a conversation. This is second headset with the same issue. Any suggestions?Answer question
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ENGLISH ESPAÑOL Please read the Important Safety Information for the proper use of this product. After reading, store this User’s Guide in an easily accessible place for all users. NOTE: Please read all information carefully prior to using the HBS-1100 in order to enjoy the best performance and prevent damage to the product. ! WARNING: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Call (800) 243-0000 for more information. Wash hands after handling. HBS-1100 www.lg.com Rev 1.0 US All rights reserved. © 2016 LG Electronics Inc. User’s Guide Bluetooth® Wireless Stereo Headset LG TONE PLATINUM™
ENGLISH Contents Safety Cautions 1 HD Speaker 1 Qualcomm® aptX™ / Qualcomm® aptX™ HD audio 2 Product Components 2 Product Description 3 Battery Charging and Alerts 3 HBS-1100 Pairing and Connecting 4 Indicator Lamp 6 Mobile Calling Functions 6 Playing Music 7 Vibration Alert Settings 8 Out of Range 8 Find Me 9 Voice Command 9 LG Tone & Talk™ 10 Summary of HBS-1100 Functions 11 Troubleshooting 12 Specifications and Features 13 Declaration of Confirmation 14 Additional Information 14 Limited Warranty 16 Important Safety Information 17
1 ENGLISH The LG TONE PLATINUM (HBS-1100) is a lightweight wireless headset that uses Bluetooth technology. This product can be used as an audio accessory for devices supporting either the A2DP or Hands-Free Bluetooth Profile. Safety Cautions ! ! HD Speaker If the communication network of the device you are connecting to supports HD Voice Calling, you can enjoy making voice calls and listening to music in high definition. Do not disassemble, adjust, or repair the product arbitrarily. Do not place the product near excessive heat or flammable material. Do not arbitrarily replace the battery as it may explode. The product may be damaged if an incompatible recharger is used. Make sure that any infant or child does not swallow a magnet or a small component of the product. If you have a medical device implanted, contact your doctor before use. Always keep the earphone clean to prevent any foreign substances (dust, earwax, etc.) from clogging the earphone. Do not drop the product from a high place. Make sure there is no water, alcohol, or benzene in contact with the product. Do not store the product in a wet or dusty place. Do not place any heavy objects on the product. This product is not waterproof. Avoid humidity and water. Excessive sweat generated during a workout may cause the product to malfunction. CAUTION WARNING
2 ENGLISH Qualcomm® aptX™ / Qualcomm® aptX™ HD audio LG HBS-1100 is powered by Qualcomm aptX / Qualcomm aptX HD audio. Qualcomm aptX / Qualcomm aptX HD audio is Bluetooth wireless technology that provides clearer audio for listening to music and watching movies. Qualcomm aptX / Qualcomm aptX HD audio is automatically enabled when a mobile phone or audio device supports it. Qualcomm aptX HD audio supports 24-bit audio, so you can wirelessly enjoy studio-quality sound. Product Components TONE PLATINUM HBS-1100 (Medium ear gels installed) Extra Ear Gels (small & large) Micro USB Charging Cable User’s Guide Warranty Card Quick Start Guide NFC Card NOTE: Actual product design may differ from images shown in manual. Make sure authentic LG Electronics components are used. Using a non-authentic component may damage the product and thus void the warranty. ! CAUTION
3 ENGLISH Product Description ON OFF NOTE: When you control the volume (level 16), you will hear a control sound two times or as a long sound from volume level 6 and higher. Battery Charging and Alerts Open the Charging port cover and connect the charger to the Charging port. Indicator Lamp Red Purple Blue Battery Status Charging 80 % Completed If the charging cable is removed while the Power switch is ON, the power turns on and the product automatically connects to the device whose connection settings have been completed. Slide and hold the Volume jog switch in the volume down (-) direction for 1 second to check the Indicator lamp and battery level by voice. Battery Status Sufficient Normal Insufficient Indicator Lamp Blue flashes three times Purple flashes three times Red flashes three times Indicator lamp Power switch Retractable button Volume jog switch Previous/Next jog switch Play/Pause/Stop button Retractable earbuds (left/right) Charging port Call button Microphone Microphone
4 ENGLISH HBS-1100 Pairing and Connecting If you start the process after putting in your earbuds, you can easily pair and connect following the voice prompts. NOTE: If you are prompted for the authorization code (PIN Code), type 0000. If you hear that the battery is insufficient, recharge the battery before proceeding with pairing. If pairing is not completed within 3 minutes, the power automatically turns off. When the power automatically turns off, slide the Power switch from the OFF to the ON position to turn the power on. Connecting Quickly 1 Slide the Power switch towards the ON position to turn on the power. 2 The blue Indicator lamp turns on and the HBS-1100 switches to Search mode. 3 From the mobile phone or device list, select LG HBS1100 to connect. 4 A voice message will indicate that the connection is completed. 5 Use the same process to pair the HBS-1100 with other devices. Connecting Manually 1 Press and hold the Call button and slide the Power switch to the ON position to turn it on. 2 The blue Indicator lamp turns on and the HBS-1100 switches to Search mode. 3 Select LG HBS1100 from the device list to connect. OFF ON ON OFF OFF ON OFF ON MAKE PHONE VISIBLE AVAILABLE DEVICES Search for devices Allow other Bluetooth devices to find my phone -()#4 -(
5 ENGLISH Multiple Connections The HBS-1100 can be connected to a mobile phone and a PC simultaneously. NOTE: If simultaneously connected to two devices, the main functions work based on the “Main Connected Device.” 1 Press and hold the Call button and slide the Power switch to the ON position to turn it on. 2 Perform Steps 2 to 4 in “Connecting Quickly.” This device becomes the “Main Connected Device.” 3 Try to connect to HBS-1100 using a previously connected device. This device becomes the “Sub Connected Device.” NFC Connection (When the device to be connected supports NFC) 1 Activate the Read NFC Tag mode and Bluetooth function of the device to be connected. 2 Press and hold the Call button and slide the Power switch to the ON position to turn on the power. 3 The blue status Indicator lamp turns on, and the product switches to Search mode. 4 Place the tag of the NFC card to the NFC antenna area of the device to be connected. (The location of the NFC antenna may differ depending on the product.) 5 In the notification window of the device, press “Yes” to connect the product to the device. NOTE: If you place the NFC tag of the product against the NFC antenna of the connected device, the connection is lost. If the connection is lost, place the NFC tag against the NFC antenna again. 6 Repeat the procedure to connect to another device. Automatic Reconnection If you turn on the product, it automatically searches for and connects to the devices(“Main Connected Device” and “Sub Connected Device”) to which it was previously connected. (If the product cannot find the device to which it was connected last time, the product switches to Search mode.) If the product does not automatically connect to the device you want, search for your product in the device you want to connect to and connect it manually.
6 ENGLISH Indicator Lamp HBS-1100 Status Description Power On The blue Indicator lamp flashes four times. Power Off The blue Indicator lamp flashes four times. Search Mode The blue Indicator lamp is on. Headset/Hands-free Profile Connected The blue Indicator lamp flashes once every 5 seconds. Call Connected The blue Indicator lamp flashes once every 5 seconds. Mobile Calling Functions Functions Description Receiving a Call/ Hanging Up Briefly press the Call button. If you want to turn off the Vibration function of the product, briefly slide the Volume jog switch in the volume down (-) direction. Making a Call If you make a call using a mobile phone, the call is automatically connected to the HBS-1100. On some mobile phones, you should briefly press the Play/Pause/Stop button two times to switch calls. Redial Press and hold the Call button for more than 1 second to place a call to the last number you called. Voice Dial Briefly press the Call button. If the mobile phone does not support the Voice Dial function, you can use the Redial function. Switching Calls Briefly press the Play/Pause/Stop button two times during a call. (Every time you press one of these buttons, the call switches to the mobile phone or the HBS-1100.)
7 ENGLISH Receiving a Call While on the Phone You can receive another call while on the phone by pressing and holding the Call button for 1 second. The existing call switches to a call waiting status. Press and hold the Call button again for 1 second to switch back to the previous call. Briefly press the Call button to hang up in the middle of a call or to hang up both calls. (It works differently depending on the mobile phone settings.) Rejecting a Call Press and hold the Call button for 2 seconds. Enabling/ Disabling Mute Simultaneously slide and hold the Volume jog switch in the volume up (+) direction, and slide the Previous/Next jog switch in the position for 1 second. CAUTION: Do not disable/enable the mute while driving, as you need to use both hands. NOTE: The Voice Dial and Redial functions work on the Main Connected Device or on the device on which you made the last call. (The Voice Dial and Redial functions may work differently depending on the mobile phone being used.) Playing Music Functions Description Play Briefly press the Play/Pause/Stop button. Music will play from the activated player of the connected device. Pause Briefly press the Play/Pause/Stop button. Stop Press and hold the Play/Pause/Stop button for 1 second. Play Previous/Next Song Briefly slide the Previous/Next jog switch in the or position. Fast Rewind/Forward Slide the Previous/Next jog switch in the or direction until you reach the desired section of the track. Change Equalizer Mode Briefly press the Play/Pause/Stop button twice. Changes modes with a beeping sound in the following order: Bass Boost (default) > Tone Platinum > Treble Boost. NOTE: The Tone Platinum mode is an EQ mode optimized for the BA unit used in HBS-1100.
8 ENGLISH Switching Music Players If you stop in the middle of playback and then play music on either of the two connected devices, the HBS-1100’s music playback and control changes to that device. Vibration Alert Settings Slide and hold the Volume jog switch in the volume up (+) direction for 2 seconds when the HBS-1100 is not in use. If you turn off the vibration alerts, it will not vibrate even when a call is being received or you are out of communication range. NOTE: The vibration alert is automatically set to the ON when you turn on the power. Out of Range If the device connected to the product is out of effective communication range (33 feet / 10 meters), the communication signal becomes weak and the communication is lost. If the device comes back within effective communication range, the product automatically reconnects to the device. If the device is not automatically reconnected, press the Call button on the product to connect to it manually. If a device that is not in use goes out of communication range when multiple devices are connected, the product vibrates and a voice message indicates that the connection is lost. In this case, the automatic reconnection function is not supported.
9 ENGLISH Find Me To find handset, simultaneously slide and hold the Volume jog switch and the Previous/Next jog switch in the same direction for 1 second as shown in figures 1 and 2. For example, 1 Simultaneously slide and hold the Volume jog switch in the volume up (+) direction and the Previous/Next jog switch in the position for 1 second. 2 Simultaneously slide and hold the Volume jog switch in the volume down (-) direction and the Previous/Next jog switch in the position for 1 second. Voice Command When there is an incoming call, you can accept or reject the call by saying “answer” or “ignore” . To activate or deactivate device Voice Command, simultaneously press and hold the Call button and Play/Pause/Stop button for 1 second. You will hear “Voice Command on” or “Voice Command off” when it is activated or deactivated. Default is off. NOTE: Voice Command will not work while the headset is vibrating for an incoming call.
10 ENGLISH LG Tone & Talk Tone & Talk supports various functions including text and voice directions, and calling. Search for “LG Tone & Talk” in the Google Play™ store (Android™ OS) or in the App Store® (iOS) to install Tone & Talk. You can scan the QR code on the right to install Tone & Talk. NOTE: Some features in Tone & Talk may not be activated on iOS devices. Function Action Current Time Alert 1. Go to Tone & Talk and select Current time alert. 2. Slide and hold the Previous/Next jog switch to the position for 1 second. Voice Memo 1. Go to Tone & Talk and select Voice memo. 2. Slide and hold the Previous/Next jog switch to the position for 1 second. (This feature may not be supported on some devices.) Reading Recent Messages Slide and hold the Previous/Next jog switch in the position for 1 second. Find Me Simultaneously slide and hold the Volume jog switch and Previous/Next jog switch in the same direction for 1 second. Using Speed Dial to Make a Call 1. Go to Tone & Talk and select a speed dial contact. 2. Briefly press the Call button two times. (The number should be specified in the Tone & Talk app.) Using Favorites to Make a Call 1. Go to Tone & Talk and select a favorite contact. 2. Briefly press the Call button two times. 3. Slide and hold the Previous/Next jog switch to the or position for 1 second to select a number. 4. Briefly press the Call button two times. Making a Call from Call History 1. Go to Tone & Talk and select Call History. 2. Briefly press the Call button two times. 3. Slide and hold the Previous/Next jog switch to the or position for 1 second to select a Call History number. 4. Briefly press the Call button two times. Changing the voice guidance language 1. Select Advanced > View more in Tone & Talk. 2. Select Voice guidance language to change the language. NOTE: The Current Time Alert and the Voice Memo features cannot be used at the same time. You can only use one function at a time when you make selections in the Tone & Talk app. Google Play App Store
11 ENGLISH Summary of HBS-1100 Functions Function HBS-1100 Status Action Power On Power off Slide the Power switch to the ON position. Power Off Power on Slide the Power switch to the OFF position. Volume Up Talking/Music on Slide the Volume jog switch to the volume up (+) position. Volume Down Talking/Music on Slide the Volume jog switch to the volume down (-) position. Transferring a Call Talking Press the Play/Pause/Stop button twice. Answering a Call Ringing Briefly press the Call button. Stop Incoming Call Vibration Alerting Ringing Briefly slide the Volume jog switch to the volume down (-) position. Vibration On/Off Idle Slide and hold the Volume jog switch to the volume up (+) position for 2 seconds. Find Me Power on Simultaneously slide and hold the Volume jog switch and Previous/Next jog switch in the same direction for 1 second. Voice Command On/Off Idle Simultaneously press and hold the Call button and Play/ Pause/Stop button for 1 second. Ending a Call Talking Briefly press the Call button. Call Waiting Talking Press and hold the Call button for 1 second. Last Number Redial Idle Press and hold the Call button for 1 second. Voice Dialing (Handset Must Support) Idle Briefly press the Call button. Call Reject Ringing Press and hold the Call button for 2 seconds. Mic Mute On/Off Talking Simultaneously slide and hold the Volume jog switch to the volume up (+) position and the Previous/Next jog switch to the position for 1 second. Pairing Mode (Manual) Power off Simultaneously press and hold the Call button and slide the Power switch to the ON position for 2 seconds.
12 ENGLISH Battery Status Check Idle Slide and hold the Volume jog switch to the volume down (-) position for 1 second. Play Power on Briefly press the Play/Pause/Stop button. Pause Music on Briefly press the Play/Pause/Stop button. Stop Music on Press and hold the Play/Pause/Stop button for 1 second. Next Song Music on Briefly slide the Previous/Next jog switch to the position. Previous Song Music on Briefly slide the Previous/Next jog switch to the position. Fast Forward Music on Slide and hold the Previous/Next jog switch in the position. Rewind Music on Slide and hold the Previous/Next jog switch in the position. Equalizer Settings Music on Briefly press the Play/Pause/Stop button twice. Troubleshooting Problems Solutions The power does not turn on Check the battery level and charge it. Cannot make a call with the HBS-1100 If the mobile phone does not support headset and hands-free functions, you cannot use the calling features. Check the battery level and charge it. Cannot register the HBS-1100 to the mobile phone Check whether the HBS-1100 is turned on. Check whether the HBS-1100 is in Search mode. - Simultaneously press and hold the Call button and slide the Power switch to the ON position and the HBS-1100 switches to Search mode. The sound is low Control the sound level of the device connected to the HBS-1100.
13 ENGLISH Specifications and Features Item Comments Bluetooth Specifications V 4.1 (Headset/Hands-Free/A2DP Profile/GATT Profile) Battery Battery 3.7 V / 220 mAh, Li-Polymer Standby Time Up to 17.3 days* Talk Time Up to 11 hours* Music Play Time Up to 10 hours* Charging Time Less than 2 hours Rated Input Voltage DC 4.75 V ~ 5.3 V, 400 mA Operating Temperature -10 ˚C (+14 °F) ~ +50 ˚C (+122 °F) Dimensions/Weight 6.0” (W) X 7.04” (L) x 0.5” (H) / 2.05 oz Operating Frequency 2402 MHz to 2480 MHz *Certain features may use more power and cause actual time to vary.
14 ENGLISH Declaration of Confirmation FCC NOTICE TO USERS: This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the manufacturer (or party responsible) for compliance could void the user’s authority to operate the equipment. IMPORTANT NOTE: To comply with the FCC RF exposure compliance requirements, no change to the antenna or the device is permitted. Any change to the antenna or the device could result in the device exceeding the RF exposure requirements and void the user’s authority to operate the device. Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide. Qualcomm® aptX™ audio is a product of Qualcomm Technologies International, Ltd. FCC ID: ZNFHBS1100 Additional Information 1. Radio frequency exposure This Bluetooth Wireless Stereo Headset HBS-1100 is a radio transmitter and receiver. When in operation it communicates with a Bluetooth equipped mobile device by receiving and transmitting radio frequency (RF) electromagnetic fields (microwaves) in the frequency range 2.4 to 2.4835 GHz. Your Bluetooth headset is designed to operate in compliance with the RF exposure guidelines and limits set by national authorities and international health agencies when used with any compatible LG Electronics mobile phone.
15 ENGLISH 2. Potentially explosive atmosphere Turn off your electronic device when in any area with a potentially explosive atmosphere. Although this is uncommon, your electronic device could generate sparks. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Areas with a potentially explosive atmosphere are often, but not always, clearly marked. 3. Emergency calls IMPORTANT! This Bluetooth headset and the electronic device connected to the headset operate using radio signals, mobile and landline networks as well as user-programmed functions, which cannot guarantee connection under all conditions. Therefore you should never rely solely upon any electronic device for essential communications (e.g. medical emergencies). Remember, in order to make or receive calls, the headset and the electronic device connected to the headset must be switched on and in a service area with adequate mobile signal strength. Emergency calls may not be possible on all mobile phone networks or when certain network services and/or phone features are in use. Check with your local service provider. 4. Battery information A rechargeable battery has a long service life if treated properly. A new battery or one that has not been used for a long period of time could have reduced capacity the first few times it is used. Do not expose the battery to extreme temperatures, never above +50 °C (+122 °F ) or below -10 °C (+14 °F ). For maximum battery capacity, use the battery at room temperature. If the battery is used in low temperatures, the battery capacity will be reduced. The battery can only be charged in temperatures between +10 °C (+50 °F ) and +45 °C (+113 °F ). For your safety, do not remove the battery incorporated with the product. If you need to replace the battery, take it to the nearest authorized LG Electronics service point or dealer for assistance. 5. Recycling the battery in your Bluetooth headset The battery in your Bluetooth headset must be disposed of properly and should never be placed in municipal waste. The LG Electronics service partner who removes the battery will dispose of it according to local regulations. 6. Conditions - - The warranty is valid only if the original receipt issued to the original purchaser by the dealer, specifying the date of purchase and serial number, is presented with the product to be repaired or replaced. LG Electronics reserves the right to refuse warranty service if this information has been removed or changed after the original purchase of the product from the dealer. - - If LG Electronics repairs or replaces the product, the repaired or replaced product shall be warranted for the remaining time of the original warranty period or for ninety (90) days from the date of repair, whichever is longer. Repair or replacement may involve the use of functionally equivalent reconditioned units. Replaced parts or components will become the property of LG Electronics.
16 ENGLISH - - This Warranty does not cover any failure of the product due to normal wear and tear, or due to misuse, including but not limited to use in other than the normal and customary manner, in accordance with instructions for use and maintenance of the product. Nor does this warranty cover any failure of the product due to accident, modification or adjustment, acts of God or damage resulting from liquid. - - This warranty does not cover product failures due to improper repair installations, modifications or service performed by a non-LG Electronics authorized person. Tampering with any of the seals on the product will void the warranty. - - THERE ARE NO EXPRESS WARRANTIES, WHETHER WRITTEN OR ORAL, OTHER THAN THIS PRINTED INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL LG ELECTRONICS OR ITS VENDORS BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR COMMERCIAL LOSS, TO THE FULL EXTENT THOSE DAMAGES CAN BE DISCLAIMED BY LAW. y y Some countries/states do not allow the exclusion or limitation of incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you. The warranty provided does not affect the consumer’s statutory rights under applicable national legislation in force, nor the consumer’s rights against the dealer arising from their sales/purchase contract. Limited Warranty Subject to the conditions of this Limited Warranty, LG Electronics warrants this product to be free from defects in design, material and workmanship at the time of its original purchase by a consumer, and for a subsequent period of one (1) year. Should your product need warranty service, please return it to the dealer from whom it was purchased or contact your local LG Electronics contact center to get further information.
17 ENGLISH Important Safety Information Avoiding hearing damage Permanent hearing loss may occur if you use your headset at a high volume. Set the volume to a safe level. Over time you can become accustomed to a higher volume that may sound normal but can be damaging to your hearing. If you experience ringing in your ears or muffled speech, stop listening and have your hearing checked. The louder the volume, the less time is required before your hearing could be affected. Hearing experts suggest that to protect your hearing: y y Limit the amount of time you use the headset at high volume. y y Avoid turning up the volume to block out noisy surroundings. y y Turn the volume down if you can’t hear people speaking near you. Using headsets safely Use of headsets to listen to music while operating a vehicle is not recommended and is illegal in some areas. Be careful and attentive while driving. Stop using this device if you find it disruptive or distracting while operating any type of vehicle or performing any other activity that requires your full attention.
Any modifications or changes to this manual due to typographical errors or inaccuracies of stated information shall only be made by LG Electronics Inc. www.lg.com
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