LG F1695RD manual

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  • Brand: LG
  • Product: Dryer
  • Model/name: F1695RD
  • Filetype: PDF
  • Available languages: English, German

Table of Contents

Page: 0
OWNER’S MANUAL
WASHING MACHINE
F1695RD(1~9)
P/No.: MFL67655101 www.lg.com
Before beginning installation, read these instructions carefully.
This will simplify installation and ensure that the washer is installed
correctly and safely. Leave these instructions near the washer
after installation for future reference.
Page: 1
Contents
2
Contents....................................2
Product Features......................3
Important safety instructions
Important safety instructions.................4
Basic safety precautions.......................5
Save these instructions.........................6
Safety instructions for use.....................7
Specifications...........................8
Installation
Removing packing ................................9
Removing transit bolts ..........................9
Installation place requirements ...........10
Connecting water supply hose............13
Installation of drain hose.....................15
Leveling...............................................16
How to use washer
Operating washing machine ...............18
Care before washing...........................19
Washing program table.......................20
Drying Program Table.........................21
Extra options.......................................22
Operating data ....................................24
Control panel.......................................25
Additional program..............................26
- Time Delay........................................26
- Steam Wash .....................................26
- Favorite.............................................26
- Pre Wash..........................................26
Options................................................27
- Wash.................................................27
- Rinse.................................................27
- Spin...................................................27
- Temp. ...............................................27
Other functions....................................27
- Spin Only ..........................................27
- Refresh Cycle ...................................27
Child Lock ...........................................28
Beep On/Off........................................28
Tub Clean ...........................................29
Door Lock & Detecting........................29
Dry ......................................................30
Thank you for buying a LG Fully
Automatic Washing Machine.
Please read your owner’s manual
carefully, it provides instruction on safe
installation, use and maintenance.
Retain it for future reference.
Record the model and serial number of
your washing machine.
Model No.
Serial No.
Date of Purchase
Adding detergent
Adding detergent and fabric softener..32
Maintenance
The water inlet filter.............................34
The drain pump filter...........................35
Dispenser drawer................................36
The washing drum ..............................37
Cleaning your washer .........................37
Cold conditions ...................................37
Troubleshooting guide
Diagnosing problems ..........................38
Error messages...................................40
Using SMARTDIAGNOSIS™..............41
Terms of warranty ..................42
Page: 2
Product Features
3
Inverter Direct Drive system
The advanced Brushless DC motor directly drives the drum without
belt and pulley.
More economical with Intelligent Wash system
Intelligent Wash System detects the size of load and water temperature,
and then determines the optimum water level and washing time to
minimize energy and water consumption.
Built-in heater
Internal heater automatically heats the water to the best temperature
on selected cycles.
Protection against creases
With the alternating rotation of the drum, creasing is minimized.
6 Motion
Washer is able to perform various drum actions or a combination of
different actions depending on the wash program selected.
Combined with a controlled spin speed and the ability of the drum to
rotate both left and right, the wash performance of the machine is greatly
improved, giving you perfect results every time.
Low noise speed control system
By sensing the amount of load and balance, it evenly distributes load
to minimize the spinning noise level.
Child Lock
The Child Lock prevents children from pressing any button to change
the settings during operation.
Page: 3
4
Important safety instructions
For your safety, the information in this manual must be followed to minimize the risk of fire or
explosion, electric shock, or to prevent property damage, injury to persons, or death.
READ ALL INSTRUCTIONS AND EXPLANATION OF THE INSTALLATION
BEFORE USE.
WARNING
You can be killed or seriously injured if you don’t follow instructions.
Your Safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance.
Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word DANGER,
WARNING or CAUTION.
These words mean:
WARNING
You may be slightly injured or cause damage to the product if you do not follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance
of injury, and tell you what can happen if the instructions are not followed.
CAUTION
You will be killed or seriously injured if you don’t immediately follow instructions.
DANGER
Page: 4
5
Important safety instructions
To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic
precautions, including the following:
WARNING
• Before installation, check exterior
damages. If it has, do not install.
• Do not install or store the washer
where it will be exposed to the
weather.
• Do not tamper with controls.
• Do not repair or replace any part of
the washer or attempt any servicing
unless specifically recommended in
the user-maintenance instructions or
published user-repair instructions
that you understand and have the
skills to carry out.
• Keep the area underneath and around
your appliances free of combustible
materials such as lint, paper, rags,
chemicals, etc.
• The appliance is not intended for use
by young children or infirm persons
without supervision. Do not allow
children to play on, with, or inside this
or any other appliance.
• Keep small animals away from the
appliance.
• Do not leave the washer door open.
An open door could entice children to hang
on the door or crawl inside the washer.
• Never reach into washer while it is
moving. Wait until the drum has
completely stopped.
• The laundry process can reduce the flame
retardant of fabrics. To avoid such a
result, carefully follow the garment
manufacturer’s wash and care
instructions.
• Do not wash or dry articles that have
been cleaned in, washed in, soaked
in, or spotted with combustible or
explosive substances (such as wax,
oil, paint, gasoline, degreasers, dry-
cleaning solvents, kerosene, etc.)
which may ignite or explode. Oil may
remain in the tub after a whole cycle resulting
in fire during drying.
So, do not load oiled clothes.
• Do not slam the washer door closed
or try to force the door open when
locked. This could result in damage to the
washer.
• When the machine runs high
temperature, the front door may be
very hot. Don’t touch it.
• To minimize the possibility of electric
shock, unplug this appliance from the
power supply or disconnect the
washer at the household distribution
panel by removing the fuse or
switching off the circuit breaker
before attempting any maintenance or
cleaning.
• When unplugging power cord, do not
pull out by grasping the cord.
Otherwise, the power cord may be damaged.
• Never attempt to operate this
appliance if it is damaged,
malfunctioning, partially
disassembled, or has missing or
broken parts, including a damaged
cord or plug.
■ Basic safety precautions
Page: 5
6
Important safety instructions
■ Basic safety precautions
■ Save these instructions
To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic
precautions, including the following:
WARNING
Improper connection of the equipment-grounding conductor can result in electric shock.
Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is
properly grounded. Do not modify the plug provided with the appliance - if it does not fit the
outlet, have a proper outlet installed by a qualified electrician.
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of malfunction or breakdown, grounding will
reduce the risk of electric shock by providing a path of least resistance for electric current.
This appliance is equipped with a cord having an equipment-grounding conductor and
grounding plug. The plug must be plugged into an appropriate outlet that is properly installed
and grounded in accordance with all local codes and ordinance.
• Do not use an adapter this will defeat the grounding plug.
• If you don’t have the proper outlet, consult an electrician.
WARNING
• Before discarding an old machine
unplug it. Render the plug useless.
Cut off the cable directly behind the
appliance to prevent misuse.
• When a product was under water,
Please call service center. There is a
risk of electric shock and fire.
• Appliance connected to the water
mains using new hose-sets. Old hose-
sets should not be reused.
• To reduce the risk of personal injury,
adhere to all industry recommended
safety procedures including the use
of long sleeved gloves and safety
glasses. Failure to follow all of the safety
warnings in this manual could result in
property, personal injury or death.
• Do not push down the door
excessively, when washer door open.
This could topple over the washer.
Page: 6
7
Important safety instructions
To minimize the risk of fire within the inner bowl, the following should be observed:
• Items that have been spotted or
soaked with vegetable or cooking oil
constitute a fire hazard and should
not be placed in a tumble dryer.
Oil-affected items can ignite spontaneously,
especially when exposed to heat sources
such as in a tumble dryer.
The items become warm, causing an
oxidation reaction in the oil. Oxidation
creates heat. If the heat cannot escape, the
items can become hot enough to catch fire.
Piling, stacking or storing oil-affected items
can prevent heat from escaping and so
create a fire hazard. If it is unavoidable that
fabrics that contain vegetable or cooking oil
or have been contaminated by hair care
products be placed in a tumble dryer they
should first be washed in hot water with
extra detergent-this will reduce, but not
eliminate, the hazard.
The ‘cool down’ cycle of tumble dryers
should be used to reduce the temperature of
the items.
They should not be removed from the tumble
dryer or piled or stacked while hot.
• Items that have been previously
cleaned in, washed in, soaked in or
spotted with petrol/gasoline, dry-
cleaning solvents or other flammable
or explosive substances should not
be placed in a tumble dryer. Highly
flammable substances commonly used in
domestic environments include acetone,
denatured alcohol, petrol/gasoline,
kerosene, spot removers (some brands),
turpentine, waxes and wax removers.
• Items containing foam rubber (also
known as latex foam) or similarly
textured rubber like materials should
not be dried in a tumble dryer on a
heat setting. Foam rubber materials can,
when heated, produce fire by spontaneous
combustion.
• Fabric softeners or similar products
should not be used during a drying
cycle, to eliminate the effects of static
electricity unless this practice is specifically
recommended by the manufacturer of the
fabric softener or product.
• Undergarments that contain metal
reinforcements should not be placed
in a tumble dryer.
Damage to the tumble dryer can result if
metal reinforcements come loose during
drying. When available a drying rack could
be used for such items.
• Plastic articles such as shower caps
or babies waterproof napkin covers
should not be placed in a tumble
dryer.
• Rubber-backed articles, clothes fitted
with foam rubber pads, pillows,
rubber boots and rubber-coated
tennis shoes should not be placed in
a tumble dryer.
■ Safety instructions for use
Page: 7
8
■ Name : Front loading washing machine
■ Power supply : 220 - 240 V~, 50 Hz
■ Size : 600 mm(W) ✕ 640 mm(D) ✕ 850 mm(H)
■ Weight : 73 kg
■ Max.Watt : 2200 W (Wash) / 1600 W (Dry, Steam)
■ Wash capacity : 12 kg (Wash) / 8 kg (Dry)
■ Permissible water pressure : 100 - 1000 kPa (1.0 - 10.0 kgf / cm2
)
The appearance and specifications may vary without notice to improve the quality of the unit.
Specifications
1%
Rinse
Temp.
40°C
3
1:15
Time Left
Washing
■ Accessories
(For detergent and
fabric softener)
Drawer
Drain hose
Transit bolts Power plug
Control panel
Drain pump filter
Lower cover cap
• If the supply cord is damaged,
it must be replaced by the
manufacturer or its service agents
or a similarly qualified person in
order to avoid a hazard.
Drum
Door
Drain plug
Adjustable feet
Inlet hose (1EA) Spanner
Page: 8
9
Installation
■ Removing packing
1. Remove the cardboard box and
styrofoam packing.
2. Lift the washing machine and remove
the base packing.
3. Remove the tape securing the power
supply cord and drain hose.
4. Remove the inlet hose from the drum.
1. Unscrew the 3 bolts with
the spanner supplied.
2. Take out the 3 bolts along with the
rubber bungs by slightly twisting the
bung.
3. Close the holes with the caps supplied.
To prevent internal damage during transport, the 3 special bolts are locked.
Before operating the washer, remove the bolts along with the rubber bungs.
If they are not removed, it may cause heavy vibration, noise and malfunction.
■ Removing transit bolts
Transit bolt
WARNING
• Packaging material (e.g. Films, Styrofoam) can be dangerous for children.
There is a risk of suffocation ! Keep all packaging well away from children.
NOTE
• Keep the spanner provided for
future use.
NOTE
• Keep the transit bolts for future use.
Spanner
Washer
Base Packing
Page: 9
10
• Level floor :
Allowable slope under entire washer is 1˚.
• Power outlet :
Must be within 1.5 meters of either side of location of
washer. Do not overload the outlet with more than one
appliance.
• Additional Clearance :
For Wall, 10cm:rear / 2cm : right & left side
Do not place or store laundry products on top of
washer at any times.
They can damage the finish or controls.
■ Installation place requirements
❿Positioning
❿ Location
• Install the washer on a flat hard floor.
• Make sure that air circulation around the washer is not impeded by carpets, rugs, etc.
• Never try to correct any unevenness in the floor with pieces of wood, cardboard or similar
materials under the washer.
• If it is impossible to avoid positioning the washer next to a gas cooker or coal burning
stove,an insulating(85x60cm) covered with aluminum foil on the side facing the cooker or
stove,must be inserted between the two appliance.
• The washer must not be installed in rooms where the temperature can drop below 0°C.
• Please ensure that when the washer is installed, it is easily accessible for the engineer in
the event of a breakdown.
• With the washer installed, adjust all four feet using the transit bolt spanner provided
ensuring the appliance is stable, and a clearance of approximately 20mm is left between
the top of the washer and the underside of any work-top.
• This equipment is not designed for maritime use or for use in a mobile installations such as
caravans,
aircraft etc.
Installation
Washer
approx.
2cm
Page: 10
11
• Do not use an extension cord or double adapter.
• If the supply cord is damaged, it must be replaced by the manufacturer or its service
agents or similarly qualified person in order to avoid a hazard.
• Always unplug the machine and turn off the water supply after use.
• Connect the machine to an earthed socket in accordance with current wiring regulations.
• The appliance must be positioned so that the plug is easily accessible.
• Repairs to the washing machine must only be carried out by qualified personnel.
Repairs carried out by inexperienced persons may cause injury or serious malfunctioning.
Contact your local service center
• Do not install your washing machine in rooms where temperature below freezing may
occur. Frozen hoses may burst under pressure. The reliability of the electronic control unit
may be impaired at temperatures below freezing point.
• If the appliance is delivered in the winter months and temperatures are below freezing :
Place the washing machine at room temperature for a few hours before putting it into
operation.
❿Electrical connection
Installation
Page: 11
12
Installation
CAUTION
CAUTION concerning the Power cord
• Most appliances recommend they be placed upon a dedicated circuit; that is, a single
outlet circuit which powers only that appliance and has no additional outlets or branch
circuits. Check the specification page of this owner's manual to be certain.
• Do not overload wall outlets. Overloaded wall outlets, loose or damaged wall outlets,
extension cords, frayed power cords, or damaged or cracked wire insulation are
dangerous. Any of these conditions could result in an electric shock or fire.
• Periodically examine the cord of your appliance, and if its appearance indicates
damage or deterioration, unplug it, discontinue use of the appliance, and have the cord
replaced with an exact replacement part by an authorized servicer.
• Protect the power cord from physical or mechanical abuse, such as being twisted,
kinked, pinched, closed in a door, or walked upon. Pay particular attention to plugs,
wall outlets, and the point where the cord exits the appliance.
If the appliance is supplied from a cord extension set or an electrical portable outlet
device, the cord extension set on electrical portable outlet device must be positioned
so that it is not subject to splashing or ingress of moisture.
CAUTION
• The appliance is not intended for use by young children or infirm persons without
supervision.
• Young children should be supervised to ensure that they do not play with appliance.
Page: 12
13
Installation
• Water supply pressure must be between 100 kPa and 1000 kPa (1.0 - 10.0 kgf / cm2
).
• Do not strip or crossthread when connecting inlet hose to the valve.
• If the water supply pressure is more than 1000 kPa, a decompression device should be installed.
• Periodically check the condition of the hose and replace the hose if necessary.
■ Connecting water supply hose
1. Unscrew the adapter ring plate and the 4
adapter retaining screws.
2. Push the adapter onto the end of the tap
so that the rubber seal forms a watertight
connection. Tighten the adapter ring plate
and the 4 screws.
3. Push the water supply hose vertically
upwards so that the rubber packing within
the hose can adhere completely to the
tap and then tighten it by screwing it to
the right.
Upper
connector
Rubber
packing
Plate
Water supply
hose
Fixing screw
Type-B : Connecting Screw-type hose to tap without thread
Type-A : Connecting Screw-type hose to tap with thread
• Screw the hose connector onto water
supply tap.
❿Step1 : Check rubber seal inlet hose
❿Step2 : Connect hose to water tap
• Two rubber seals are supplied with the
water inlet hoses.
They are used for preventing water leaks.
Make sure the connection to taps is
sufficiently tight.
Hose connector
Hose connector
Rubber seal
Rubber seal
Page: 13
14
1. Unscrew the adapter ring plate and
the 4 adapter retaining screws.
2. Remove the guide plate if the tap is
too large to fit the adapter.
3. Push the adapter onto the end of
the tap so that the rubber seal forms
a watertight connection.
Tighten the adapter ring plate and
the 4 screws.
4. Pull the connector latch plate down,
push the inlet hose onto the adapter,
and release the connector latch plate.
Make sure the adapter locks into place.
Please use the horizontal tap
Horizontal tap Extension tap Square tap
Ring plate
Guide plate
Latch plate
Type-C : Connecting one touch type hose to tap without thread
❿Step3: Connect hose to washer
• Make sure that there are no kinks in the
hose and that they are not crushed.
❿When your washer has two valves.
• The Inlet hose which has red connector is
for the hot water tap.
• If the washer has two valves, the energy is
saved by using hot valve.
Installation
NOTE
• After completing connection, if water leaks from the hose, repeat the same steps.
Use the most conventional type of faucet for water supply. In case the faucet is square or
too big, remove the spacing ring before inserting the faucet into the adaptor.
NOTE
• After connecting inlet hose to water
tap, turn on the water tap to flush
out foreign substances (dirt, sand or
sawdust) in the water lines. Let
water drain into a bucket, and
check the water temperature.
Page: 14
15
 Installation of drain hose
• The drain hose should not be placed
higher than 100 cm above the floor.
Water in the washer does not drain or
drains slowly.
• Securing the drain hose correctly will
protect the floor from damage due to
water leakage.
• If the drain hose is too long, do not force
back into the washer.
This will cause abnormal noise.
• When installing the drain hose to a sink,
secure it tightly with string.
• Securing the drain hose correctly will
protect the floor from damage due to
water leakage.
about 100 cm
about 145 cm
about 105 cm
max.
100
cm
Hose
Retainer
Tie strap
Laundry tub
max. 100 cm
max. 100 cm
Installation
Page: 15
16
• Diagonal Check
When pushing down the edges of the
washing machine top plate diagonally,
the machine should not move up and down
at all (Please, check both directions). If
machine rocks when pushing the machine
top plate diagonally, adjust the feet again.
2. If the floor is uneven, turn the adjustable feet
as required. (do not insert pieces of wood
etc. under the feet)
Make sure that all four feet are stable and
resting on the floor and then check that the
appliance is perfectly level. (use a spirit
level)
1. Leveling the washing machine properly
prevents excessive noise and vibration.
Install the appliance on a solid and level
floor surface, preferably in a corner of the
room.
■ Leveling
• Once the washer is level, tighten the lock
nuts up towards the base of the washer.
All lock nuts must be tightened.
Raise Lower
Lock
Nut
Tighten all 4
locknuts securely
Installation
NOTE
• Timber or suspended type flooring
may contribute to excessive
vibration and unbalance.
NOTE
If the washing machine is installed on a raised platform, it must be securely fastened in
order to eliminate the risk of falling off.
Page: 16
17
❿Concrete floors
❿Wooden floors (Suspended floors)
• The installation surface must be clean, dry and level.
• Install washer on a flat hard floor.
❿Tile floors (Slippery floors)
• Position each foot on the Tread Mate and level the machine to suit. (Cut Tread Mate into
70x70 mm sections and stick the pieces on to the dry tile where machine is to be placed.)
• Tread Mate is a self adhesive material used on ladders & steps that prevents slipping.
• Wooden floors are particularly susceptible to vibration.
• To prevent vibration we recommend you place rubber cups under
each foot under washer at least 15mm thick, secured to at least
2 floor beams with screws.
• If possible install the washer in one of the corners of the room, where the floor is more stable.
• Fit the rubber cups to reduce vibration.
• You can obtain the rubber cups (p/no.4620ER4002B) from the LG spares dept.
Rubber Cup
Installation
NOTE
• Proper placement and leveling of the washer will ensure long, regular and reliable
operation.
• The washer must be 100% horizontal and stand firmly in position.
• It must not “Seesaw” across corners under load.
• The installation surface must be clean, free from floor wax and other lubricant coatings.
• Do not let the feet of the washer get wet. If feet of the washer get wet, slipping may occur.
Page: 17
18
How to use washer
 Operating washing machine
2. Open the door and load laundry.
1. Sort Laundry.
(Refer to 19 page)
3. Press the Power button.
4. Select a Program.
(Refer to 20 ~ 24 page)
5. Add detergent.
(Refer to 32 ~ 33 page)
6. Press the Start/Pause button.
Select options at this time
(Refer to 26 ~ 31 page)
■ Additional Program
■ Temperature
■ Spin Speed
■ Other functions
Page: 18
19
■ Care before washing
3. Caring before loading
Combine large and small items in a load. Load large items
first. Large items should not be more than half the total
wash load. Do not wash single items.
This may cause an out-of-balance load. Add one or two
similar items.
• Check all pockets to make sure that they are empty.
Items such as nails, hair clip, matches, pens, coins and
keys can damage both your washer and your clothes.
• Close zippers, hooks and strings to make sure that these
items don’t snag on other clothes.
• Pre treat dirt and stains by brushing a little detergent
dissolved in water onto stains like collars and cuffs to
help lift dirt.
• Check inside of the drum and remove any item from a
previous wash.
2. Sorting
To get the best results, sort clothes into loads that can be
washed with the same wash cycle.
Water temperature and spin speed and different fabrics
need to be washed in different ways.
Always sort dark colors from pale colors and whites.
Wash separately as dye and lint transfer can occur
causing discolouration of white etc. If possible, do not
wash heavily soiled items with lightly soiled one.
• Soil (Heavy, Normal, Light)
Separate clothes according to amount of soil.
• Color (White, Lights, Darks)
Separate white fabrics from colored fabrics.
• Lint (Lint producers, Collectors)
Wash lint producers and lint collectors separately.
1. Care Labels
Look for a care label on your clothes.
This will tell you about the fabric content of your garment
and how it should be washed.
Wash temperature
Normal machine wash
Permanent press
Hand wash
Sort laundry by...
Soiling
Colour
Wash
temperature
Fabric type
Delicate
Do not wash
How to use washer
NOTE
• Before the first wash, select a cycle (Cotton 60°C, add a half load of detergent) allow the unit to
wash without clothing. This will remove residues and water from the drum that may have been
left during manufacturing.
Page: 19
20
 Washing program table
• Recommended courses according to the laundry type.
How to use washer
Program Description Fabric type
Proper
Temp.
Maximum
Load
Cotton
Provides better performance by
combining various drum motions.
Provides optimized washing
performance with less energy
consumption.
Cotton
Eco
40°C
(Cold to 95°C)
60°C
(Cold to 60°C)
Rating
3 items
Color fast garments (shirts,
nightdresses, pajamas, etc)
and normally soiled cotton
load (underwear).
This cycle provides nonstop process
from washing to drying at once.
Use only drying cycle without
washing.
Use for laundy that need rinsing
only or to add rinse-added fabric
softener to laundry.
Rinse+
Spin
Dry Only
Wash+
Dry
This cycle is suitable for casual
shirts that do not need ironing
after washing.
Polyamide, Acrylic, Polyester.
Easy
Care
40°C
(Cold to 60°C)
Less than
5.5 kg
Less than
11.0 kg
Less than
3.0 kg
Enables various fabrics to be
washed simultaneously.
Various kind of fabrics except
special garments.
(Silk/delicate, sports wear, dark
clothes, wool, Duvet/Curtains).
Mix 40°C
(Cold to 40°C)
Allergy
Care
Removes allergens such as
house mites, pollen, and cat fur.
Cotton, underwear, pillow
covers, bed sheets, baby wear.
60°C
Provides less noise and
vibration and saves money by
using overnight electricity.
Color fast garments (shirts,
nightdresses, pajamas, etc)
and lightly soiled white cotton
(underwear).
Silent
Wash
40°C
(Cold to 60°C)
No choice
40°C
(Cold to 95°C)
Removes wrinkles within
20mins with steam.
Refresh
Cotton mixed, Polyester
mixed Dress shirts, blouses.
1 single size
This cycle is for large items
such as bed cover, pillows,
sofa covers, etc.
Cotton bedding except special
garments (delicates, wool, silk,
etc.) with filling: duvets, pillows,
blankets, sofa covers with light
filling.
Duvet
40°C
(Cold to 40°C)
Sports
Wear
This cycle is suitable for sports
wear such as jogging clothes
and running wear.
Less than
3.0 kg
Less than
8.0 kg
Rating
Coolmax, Gore-tex, fleece
and Sympatex.
Enables to wash wool fabrics.
(Please use detergent for
machinewashable woolens).
Machine washable woolens
with pure new wool only.
Quick 30
This cycle provides fast washing
time for small loads and lightly
soiled clothes.
Colored laundry which is
lightly soiled fast.
Wet laundry which need drying
only.
A small amount of laundry
which can be dried.
Normal fabrics which can be
washable.
30°C
(Cold to 40°C)
_
_
Wool
Page: 20
21
The wool wash cycle of this machine has been approved by Woolmark for
the washing of machine washable Woolmark products provided that the
products are washed according to the instructions on the garment label and
those issued by the manufacturer of this washing machine M0912.
• Water Temperature: Select water temperature to suit wash cycles.
Always follow garment manufacture’s care label or instructions when washing.
• Set program at "Wash : Cotton Eco 60°C + Intensive + 1600 rpm" and "Dry : Normal Eco Dry
(First drying cycle load 6.0 kg, Second drying cycle load : 6.0 kg)" for test in accordance with
EN50229. (Standard course)
• The test results depend on water pressure, water hardness, water inlet temperature, room
temperature, type and amount of load, degree of soiling utilized detergent, fluctuations in
the main electricity supply and chosen additional options.
 Drying Program Table
Program Fabric type Maximum Load
Eco Dry
Normal Dry
3.0 kg
8.0 kg
Normal Eco Dry
5.0 kg
0.5 kg
1.5 kg
Cotton or Linen Fabrics
such as cotton towel, t-shirts, linen laundries.
Cotton or Linen Fabrics for ready to ironing.
Iron Dry
Easy Care Textiles, Synthetic Fabrics
Suitable for Easy care, Mix programm washable clothes
Low Temp. Dry
Time Dry 30 min.
Time Dry 60 min.
Time Dry 120 min.
–
–
–
How to use washer
NOTE
• Neutral detergent is recommended.
• The wool cycle features gentle tumbling and low-speed spin for garment care.
• Select maximun selectable spin speed of washing programme to ensure the drying result.
• Where the amount of laundry to be washed and dried in one programme does not exceed
the maximum weight permitted for the drying programme, washing and drying in one
continuous sequence is recommended.
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22
 Extra options
* : This option is automatically included in the cycle and can not be deleted.
** : This option is automatically included in the cycle and can be deleted.
Cotton
Cotton Eco
Easy Care
Mix
Allergy Care
Silent Wash
Refresh
Duvet
Sports Wear
Wool
Quick 30
Dry Only
Wash+Dry
Rinse+Spin
Time
Delay
Options Wash
Steam
Wash
Favorite Intensive Normal
Program
Pre Wash Time Save
*
*
How to use washer
Page: 22
23
Dry
Rinse++Hold
Rinse
Normal+Hold Rinse++ Rinse+ Normal
How to use washer
*
*
Page: 23
How to use washer
24
 Operating data
Cotton
Cotton Eco
Easy Care
Mix
Allergy Care
Silent Wash
Refresh
Duvet
Sports Wear
Wool
Quick 30
Dry Only
Wash+Dry
Rinse+Spin
1600
1600
1000
1600
1600
1000
–
1000
800
800
1600
1600
1600
1600
970
1170
690
550
1650
620
950
550
360
490
220
-
-
-
85
63
70
59
125
102
105
62
47
49
45
-
-
-
Program Max RPM
Consumption data
Energy (kWh) Water ( l )
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25
■ Control panel
Power
• Press the Power button to turn power on
and off.
• To cancel the Time Delay function, the
power button should be pressed.
Program dial
• Programs are available according to the
laundry type.
• Lamp will light up to indicate selected
program.
Additional program
• Use these buttons to select the desired
cycle options for the selected cycle.
LCD display
• The display shows the settings, estimated
time remaining, options, and status
messages for your washer.
The display will remain on through the cycle.
Start/Pause
• This Start/Pause button is used to start
wash cycle or pause the wash cycle.
• If temporary stop of wash cycle is
needed, press the Start/Pause button.
• When in Pause, the power is turned off
automatically after 4 minutes.
Options
• This allows you to select an additional
cycle and will light when selected.
How to use washer
Language Selection
• English is the default language.
Language can be changed only when
LCD is on. Power On and then press the
Time Delay and Steam Wash button
simultaneously for 3 seconds until the
Select a Language menu is displayed.
Select a Language
0:59
Time Left
Washing
20%
1600
40°C #
Normal
Start/Pause
button
Beep
On/Off
Power
button
Option
buttons
Additional program
buttons
LCD
display
Program
dial
SMARTDIAGNOSIS™ function is
available only for the products
with a SMARTDIAGNOSIS™ mark.
Page: 25
26
1. Press the Power button.
2. Select a cycle.
3. Touch the Time Delay button and set time
required.
4. Press the Start/Pause button.
You can set a time delay so that the washing
machine will start automatically and finish
after a specified time interval.
If the laundry is heavily soiled, “Pre Wash”
course is effective.
1. Press the Power button.
2. Select a cycle.
3. Touch the Pre Wash button.
4. Press the Start/Pause button.
Pre Wash
Time Delay
■ Additional program
Favorite program allows you to store
a customized wash cycle for future use.
1. Press the Power button.
2. Select a cycle.
3. Select the course.
(Washing method, number of rinses, spin
speed, water temperature etc.)
4. Touch and hold Favorite program button
for 3 seconds.
The Favorite program is now stored for future
use.
To reuse the program, select Favorite
program and press the Start/Pause.
Favorite
How to use washer
NOTE
• The delay time is the time to the end
of the programme, not the start.
The actual running time may vary
due to water temperature, wash load
and other factors.
Steam Wash features enhance washing
performance with low energy consumption.
Refresh cycle reduces creases in clothes.
1. Press the Power button.
2. Select steam course.
3. Touch the Steam Wash button.
4. Press the Start/Pause button.
Steam Wash
• For heavily stained clothes, underwear, or
baby clothes.
• Avaible with the Cotton, Cotton Eco,
Mix, Easy Care, Duvet, Allergy Care,
Refresh programs.
• Refresh cycle is always Steam Wash.
• Do not use Steam Wash for delicates
such as wool, silk, and easily discoloured
clothes.
Steam Wash
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27
• Spin Speed level can be selected by
touching 'Spin' button repeatedly.
1. Press the Power button.
2. Touch the Spin button to select RPM.
3. Press the Start/Pause.
Spin only
• Time Save : This option can be used to
reduce the time of a wash program.
• Intensive : If the laundry is normal and
heavily soiled, “Intensive” option is effective.
Wash
• By touching the Temp. button the water
temperature can be selected.
- Cold
- 20°C, 30°C, 40°C, 60°C, 95°C
• Water temperature can be selected
according to the program.
Temp.
Spin
• Rinse++Hold : Add rinse once then after
rinsing process, the course is paused until
start button is pressed again.
• Normal+Hold : The course is paused
until start button is pressed again when
rinse is finished.
• Rinse++ : Add rinse twice.
• Rinse+ : Add rinse once.
Rinse
■ Options ■ Other functions
How to use washer
When you select "NO SPIN", it will still
rotate for a short time with low speed to
drain quickly.
NOTE
1. Press the Power button.
2. Select the Refresh program.
3. Touch the Steam Wash button
repeatedly until the correct item is
displayed.
4. Press the Start/Pause button.
Refresh Cycle
For better performance load 3 item or
less. When Refresh cycle finishes,
laundry will continue to be tumbled
slowly for up to 30 minutes to prevent
wrinkling. You can open the door in
this time by pressing any button.
NOTE
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28
The Beep on/off function can be set only during the washing cycle.
1. Press the Power button.
2. Press the Start/Pause button.
3. Touch and hold the Wash and Temp. button
simultaneously for three seconds
to set Beep on/off function.
Once the Beep on/off function is set, the setting
is memorized even after the power is turned off.
20% 0:59
Time Left
Child lock is on.
1600
40°C #
Normal
Locking the control panel
1. Touch and hold the Child Lock button.
2. A beeper will sound, and ' ' will appear on
the LCD display.
When the child lock is set, all buttons are
locked except the Power button.
Select this function to lock the buttons on the control assembly to prevent tampering.
"Child Lock" can be set only during the washing cycle.
20% 0:59
Time Left
Child lock is off.
1600
40°C #
Normal
Unlocking the control panel
1. Touch and hold the Child Lock button.
2. A beeper will sound and the remaining time
for the current programme will reappear on
the LCD display.
■ Child Lock
■ Beep On / Off
How to use washer
NOTE
• Turning off the power will not reset the
child lock function. You must deactivate
child lock before you can access any
other functions.
NOTE
• If you want to turn the Beeper off,
simply repeat this process.
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29
- - -
Time Left
Tub Clean
---
--- ---
Tub Clean is a special cycle to clean the inside of the washing machine.
A higher water level is used in this cycle at higher spin speed. Perform this cycle regularly.
1. Remove any clothing or items from the
washer and close the door.
2. Open the dispenser drawer and add Anti
limescale(e.g. Calgon) to the main wash
compartment.
3. Close the dispenser drawer slowly.
4. Power On and then touch and hold
Tub Clean button for 3 seconds. then
“Tub Clean” will be displayed on the LCD
display.
5. Press the Start/Pause button to start.
6. After the cycle is complete, leave the door
open to allow the washer door opening,
flexible gasket and door glass to dry.
• “Door Lock” - For safety reasons, the
door will lock while machine is in use and the
“Door Lock” icon will light up. You can safely
open the door after the “Door Lock” icon
turns off.
• While "Detecting" is shown on the
display the washing machine rotates slowly
and detects how much laundry is loaded in
the drum.
It will take a short time.
1% - - -
Time Left
Detecting
B
A
1600
40°C #
Normal
■ Tub Clean
■ Door Lock & Detecting
How to use washer
NOTE
• Do not add any detergent to the detergent compartments.
• Excessive suds may generate and leak from the washer.
• “Tub Clean” will be displayed on the LCD display every 30 Dry cycle. Then run the tub
clean. Please select the tub clean course after getting finished with laundry.
Please remove the laundry and push the tub clean button.
CAUTION
• If there is a child, be careful not to leave the door open for too long.
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30
• Use your Automatic Cycles to dry most
loads. Electronic sensors measures the
temperature of the exhaust to increase or
decrease drying temperatures for faster
reaction time and tighter temperature control.
• Recommend Automatic drying course as a
kind of clothes.
a) Low Temp. Dry : For Synthetics select
b) Iron Dry : If you want to iron clothes
c) Normal Eco Dry : For Cottons select
- This Cycle to reduce cycle time and
energy usage during the dry cycle.
d) Normal Dry : For Cottons select
e) Eco Dry : A special cycle to reduce water
usage during the dry cycle.
f) Time Dry (30/60/120 minutes)
- 30 min. : Cotton/Towel 0.5 kg
- 60 min. : Cotton/Towel 1.5 kg
- 120 min. : Cotton/Towel 3.0 kg
■ Dry
1. Drying Automatic guide
• This washer-dryer’s automatical process
from washing to drying can be selected
easily.
• For most even drying, make sure all articles
in the clothes load are similar in material and
thickness.
• Do not overload dryer by stuffing too many
articles into drum. Items must be able to
tumble freely
• If you open door and remove load before
dryer has finished its cycle, remember to
press the Start/Pause button.
• By touching the DRY button, you can select :
Normal Eco Dry – Normal Dry – Iron Dry –
Low Temp. Dry – 120 – 60 – 30 – Eco Dry
• After the end of dry, “Cool down” is
displayed. By pressing the “Start/Pause”
button the program can be ended. If you not
press the “Start/Pause” button, the program
is ended after about 4 hours. “Cool down”
Cooling Cycle.
• Cold water tap must be left on during drying
cycles.
How to use washer
NOTE
• The estimated drying time varies from
the actual drying time with an Automatic.
The type of fabric, size of the load, and
the dryness selected affect drying time.
• The last 11 minutes of dryinng time,
A sensor(Thermistor) detects clothes
drying conditions.
When the dryness is low, cycle time will
be added by max. 10 mins with “11”
mins remaining window display.
NOTE
• When you paused the machine under
drying cycle, drying fan motor can be
operated to save itself for 60 seconds.
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31
- Do not tumble dry woolen articles. Pull them to
their original shape and dry them flat.
Woolen Articles
- Some woven and loopknit materials may
shrinks, by varying amounts, depending on
their quality.
- Always stretch them out immediately after
drying.
Woven and Loopknit Materials
- Do not overload your dryer
- Take out permanent press articles as soon as
the dryer stops to reduce wrinkles.
Permanent Press and Synthetics
- Always check the manufacture’s instructions.
Fiber or Leather Materials
- Always check the manufacture’s instructions.
Baby clothes and Night Gowns
- Do not dry any items mode from or containing
rubber or plastics, such as:
a) aprons, bibs, chair covers
b) curtains and table cloths
c) bathmats
Rubber and Plastics
- Do not dry fiberglass articles in your dryer.
Glass particles left in the dryer could be picked
up by your clothes the next time you use the
dryer and irri tate your skin.
Fiber glass
• When drying cycle is completed, “Cool down”
is displayed on the Multi display.
• The Cool Down is setting automatically when
a drying cycle is complete.
• When you are not remove a loaf of clothes
from the dryer as soon as it stops, wrinkles
can form.
• The Cool Down operating periodically tumbles,
rearranges and fluffs the load to tumbles,
rearranges and fluffs the load to hours.
• The “Cool down” message will continue to
display until the clothes are removed or the
Start/Pause button is pressed.
3. Completion of Drying
• By touching the DRY button, the drying time
can be selected.
• Drying course can last up to 240 min.
When selecting drying only, drying course
will start after spining.
• These drying times are given as a guide to
help you set your dryer for manual drying.
Drying times can vary greatly depending on
dampness, room temperature and type of
fabric and your own experience will be your
best guide.
2. Drying time guide
How to use washer
NOTE
• “Cool down” means crease decreasing.
The drying cycle is already done.
Push any buttons and take out clothes.
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32
• Main wash only ➔
• Pre Wash + Main Wash ➔
• Do not exceed the maximum fill line.
Overfilling can cause early dispensing of the
fabric softener which could stain clothes.
Close the dispenser drawer slowly.
• Do not leave the fabric softener in the detergent
drawer for more than 2 days.
(Fabric softener could be harden)
• Softener will automatically be added during
the last rinse cycle.
• Do not open the drawer when water is supplied.
• Solvents(benzene, etc) should not be used.
❿The dispenser drawer
❿Adding fabric softener
■ Adding detergent and fabric softener
Adding detergent
WARNING
• Keep all washing detergents away from
children as there is danger of poisoning.
• Too much detergent, bleach or softener
may cause an overflow.
• Be sure to use the appropriate amount of
detergent.
NOTE
• Do not pour fabric softener directly on the clothes.
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33
Adding detergent
• A water softener, such as Anti-limescale (e.g.
Calgon) can be used to cut down on the use of
detergent in extremely hard water areas.
Dispense according to the amount specified on
the packaging. First add detergent and then the
water softener.
• Use the quantity of detergent as for soft water.
• Detergent is flushed from the dispenser at the beginning of the cycle.
1. Open the door and put tablets into
the drum.
❿Detergent dosage
❿Adding water softener
❿Using tablet
2. Load the laundry into the drum and
close the door.
• Do not let the detergent harden.
Doing so may lead to blockages, poor rinse performance or bad odor.
• Do not pour undiluted liquid chlorine bleach directly onto the load or into the drum.
Fabric damage can occur.
• Full load : according to manufacturer’s recommendation.
• Part load : 3/4 of the normal amount.
• Minimum load : 1/2 of full load.
NOTE
WARNING
• Detergent should be used according to the instruction of the detergent manufacture.
• If too much detergent is used, too many suds can occur and this will decrease the washing
result or cause heavy load to the motor.
• It is recommended that you use powdered detergent for best results.
• If you wish to use liquid detergent follow guidelines provided by the detergent manufacturer.
• You can pour liquid detergent directly into the main detergent drawer if you are starting the
cycle immediately.
• Please do not use liquid detergent if you are using ‘Time Delay’ as the liquid may harden, or
if you have selected ‘Pre Wash’.
• If too many suds occur, please reduce the detergent amount.
• Detergent usage may need to be adjusted for water temperature, water hardness, size and
soil level of the load. For best results, avoid oversudsing.
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34
 The water inlet filter
• " " icon will be displayed on the control panel when water does not enter the
detergent drawer.
• If water is very hard or contains traces of lime deposit, the water inlet filter may become
clogged.
It is therefore a good idea to clean it from time to time.
• Before cleaning the washer interior, unplug the electrical power cord to avoid electrical
shock hazards.
• Turn off the stopcock if the machine is to be left for any length of time (e.g. holiday),
especially if there is no floor drain(gully) in the immediate vicinity.
1. Turn off the water tap.
2. Unscrew the water inlet hose.
3. Clean the filter using a hard bristle brush.
4. Tighten up the inlet hose.
Maintenance
Page: 34
35
• Allow the water to cool down before cleaning the drain pump, carrying out emergency
emptying or opening the door in an emergency.
• The drain filter collects threads and small objects left in the laundry.
Check regularly that the filter is clean to ensure smooth running of your machine.
 The drain pump filter
1. Open the lower cover cap.
pull out the hose.
2. Unplug the drain plug.
Open the filter by turning to the left.
3. Remove any extraneous matter from
the pump filter.
4. After cleaning, turn the pump filter and insert
the drain plug.
5. Close the lower cover cap.
1
2
Container to
collect the
drained water.
Maintenance
CAUTION
• First drain using the drain hose and then open the pump filter to remove any threads or objects.
Be careful when draining if the water is hot.
Page: 35
36
 Dispenser drawer
• After a while, detergents and fabric softeners leave a deposit in the drawer.
• It should be cleaned from time to time with a jet of running water.
• If necessary it can be removed completely from the machine by pressing the catch
downwards and by pulling it out.
• To facilitate cleaning, the upper part of the fabric softener compartment can be removed.
1. Pull out the dispenser drawer.
4. Insert the dispenser drawer.
2. Clean the dispenser drawer under water.
3. Clean inside the recess with an old toothbrush.
Maintenance
Page: 36
37
• Proper care of your washer can extend its life.
• The outside of the machine can be cleaned with warm water and a neutral non abrasive household
detergent.
• Immediately wipe off any spills. Wipe with damp cloth.
• Try not to hit surface with sharp objects.
• Do not use methylated spirits, diluents or similar products.
If the washer is stored in an area where freezing may occur or moved in freezing temperatures, follow these
instructions to prevent damage to the washer:
• Turn off water supply tap.
• Disconnect hoses from water supply and drain water from hoses.
• Plug electrical cord into a properly grounded electrical outlet.
• Add 1gallon (3.8L) of nontoxic recreational vehicle(RV) antifreeze into an empty wash drum. Close the door.
• Set spin cycle and let washer spin for 1minute to drain out all water. Not all of the RV antifreeze will be expelled.
• Unplug electrical power cord, dry the drum interior, and close the door.
• Remove dispenser drawer, drain and dry excess water from the compartments.
• Store washer in an upright position.
• To remove antifreeze from washer after storage, run empty washer through a complete cycle using
detergent. Do not add wash load.
■ Cleaning your washer
■ Cold conditions
 The washing drum
• If you live in a hard water area, limescale may build up continuously in places where it cannot be seen
and thus not easily removed. Over time the build up of scale clogs appliances, and if it is not kept in
check these may have to be replaced.
• Although the washing drum is made of Stainless steel, specks of rust can be caused by small metal
articles (paper clips, safety pins) which have been left in the drum.
• The washing drum should be cleaned from time to time.
• If you use descaling agents, dyes or bleaches, make sure they are suitable for washing machine use.
• Descaler may contain chemicals that may damage part of your washing machine.
• Remove any spots with a stainless steel cleaning agent.
• Never use steel wool.
• “Tub Clean” will be displayed on the LCD display every 30 Dry cycle. Then run the tub clean. Please
select the tub clean course after getting finished with laundry.
Please remove the laundry and push the tub clean button.
❿Exterior
• Dry around the washer door opening, flexible gasket and door glass.
• Run washer through a complete cycle using hot water.
• Repeat process if necessary.
❿Interior
Maintenance
NOTE
• To remove hard water deposits, use only cleaners labelled washer safe.
Page: 37
38
• This washing machine is equipped with automatic safety functions which detect and
diagnose faults at an early stage and react appropriately.
When the machine does not function properly or does not function at all, check the
following points before you contact your service provider.
Symptom Possible Cause Solution
Rattling and
clanking noise
Thumping sound
Vibrating noise
Water leaks.
Oversudsing
Water does not enter
washer or it enters
slowly
Water in the washer
does not drain or
drains slowly.
• Foreign objects such as coins or
safety pins maybe in drum or
pump.
• Heavy wash loads may produce
a thumping sound. This is usually
normal.
• Have all the transit bolts and
packing been removed?
• Are all the feet resting firmly on
the ground?
• Fill hoses or drain hose are loose
at tap or washer.
• House drain pipes are clogged.
• Water supply is not adequate in
area.
• Water supply tap is not
completely open.
• Water inlet hose(s) are kinked.
• The filter of the inlet hose(s)
clogged.
• Drain hose is kinked or clogged.
• The drain filter is clogged.
Stop washer, check drum and drain
filter.
If noise continues after washer
is restarted, call your authorised
service centre.
If sound continues, washer is
probably out of balance. Stop and
redistribute wash load.
If not removed during
installation, refer to Installation guide
for removing transit bolts.
Wash load may be unevenly
distributed in drum. Stop washer and
rearrange wash load.
Check and tighten hose connections.
Unclog drain pipe. Contact plumber
if necessary.
Too much detergent or unsuitable
detergent may cause excessive
foaming which may result in water
leaks.
Check another tap in the house.
Fully open tap.
Straighten hose.
Check the filter of the inlet hose.
Clean and straighten the drain hose.
Clean the drain filter
 Diagnosing Problem
Troubleshooting guide
Page: 38
39
Washer does not
start
Washer will not
spin
Door does not
open
Wash cycle time
delayed
Fabric softener
overflow
Softeners
dispensed
too early
Dry problem
• Electrical power cord may not be
plugged in or connection may be
loose.
• House fuse blown, circuit breaker
tripped,or a power outage has
occurred.
• Water supply tap is not turned on.
• Check that the door is firmly shut.
Too much softener may cause an
overflow.
• Does not dry
Make sure plug fits tightly in wall
outlet.
Reset circuit breaker or replace
fuse. Do not increase fuse capacity.
If problem is a circuit overload, have
it corrected by a qualified electrician.
Turn on water supply tap.
Close the door and press the
Start/Pause button. After pressing
the Start/Pause button, it may take a
few moments before the washer
begins to spin. The door must be
locked before spin can be achieved.
Add 1 or 2 similar items to help
balance the load. Rearrange load to
allow proper spinning.
Once machine has started, the door
cannot be opened for safety
reasons. Check if the "Door Lock"
icon is illuminated. You can safely
open the door after the "Door Lock"
icon turns off.
The washing time may vary by the
amount of laundry, water
pressure, water temperature and
other usage conditions.
If an imbalance is detected or if the
suds removing programme is on, the
wash time shall be increased.
Follow softener guidelines to ensure
appropriate amount is used.
Do not exceed the maximum fill line
Close the dispenser drawer slowly.
Do not open the drawer during the
wash cycle.
Do not overload.
Check that the washer is draining
properly to extract adequate water
from the load.
Clothes load is too small to tumble
property. Add a few towels.
Symptom Possible Cause Solution
Troubleshooting guide
Page: 39
40
Symptom Possible Cause Solution
• Water supply is not adequate in area.
• Water supply taps are not completely
open.
• Water inlet hose(s) are kinked.
• The filter of the inlet hose(s) are clogged.
• If water leakage occurred in the inlet hose,
indicator “ ” will be changed
red color.
• Drain hose is kinked or clogged.
• The drain filter is clogged.
• Load is too small.
• Load is out of balance.
• The appliance has an imbalance detection and correction
system. If individual heavy articles are loaded (e.g. bath
mat, bath robe, etc.) this system may stop spinning or
even interrupt the spin cycle altogether.
• If the laundry is still too wet at the end of the cycle, add
smaller articles of laundry to balance the load and repeat
the spin cycle.
• Ensure door is not open.
• Water overfills due to the faulty water valve.
• Water level sensor has malfunctioned.
• Over load in motor.
• The washer experienced a power failure.
• Check water supply.
• Water leaks.
Check another tap in the house.
Fully open tap.
Straighten hose(s).
Check the filter of the inlet hose.
Clean and straighten the drain hose.
Clean the drain filter.
Add 1 or 2 similar items to help
balance the load.
Rearrange load to allow proper
spinning.
Close the door completely.
If “ ” is not released, call for
service.
Unplug the power plug and call for
service.
Close the water tap.
Unplug the power plug.
Call for service.
Allow the washer to stand for 30
minutes to allow the motor to cool;
then restart the cycle.
Restart the cycle.
Turn the tap on. If “ ” is not
released, unplug power plug and
call for service.
Call for service.
 Error Messages
Troubleshooting guide
<Fig 1>
Page: 40
41
Troubleshooting guide
• Only use this feature when instructed to do so by the call center.
The transmission sounds similar to a fax machine, and so has no meaning except to the call center.
• SMARTDIAGNOSIS™ cannot be activated if the washer does not power up.
If this happens, then troubleshooting must be done without SMARTDIAGNOSIS™.
If you experience problems with your washer, call to Customer Information Center.
Follow the call center agent's instructions, and do the following steps when requested:
 Using SMARTDIAGNOSIS™
1. Press the Power button to turn on the washer.
Do not press any other buttons or turn the cycle selector knob.
2. When instructed to do so by the call center, place the mouthpiece
of your phone very close to the Power button.
3. Touch and hold the “Temp.” button for three seconds, while holding the phone mouthpiece to the icon or
Power button.
4. Keep the phone in place until the tone transmission has finished.
This takes about 6 seconds, and the display will count down the time.
• For best results, do not move the phone while the tones are being transmitted.
• If the call center agent is not able to get an accurate recording of the data, you may be asked to try
again.
• Pressing the Power button during the transmission will shut off the SMARTDIAGNOSIS™.
5. Once the countdown is over and the tones have stopped, resume your conversation with the call center
agent, who will then be able to assist you using the information transmitted for analysis at the call to
Customer information center.
• Smart Diagnosis is a troubleshooting feature designed to assist, not replace, the traditional method of
troubleshooting through service calls. The effectiveness of this feature depends upon various factors,
including, but not limited to, the reception of the cellular phone being used for transmission, any external
noise that may be present during the transmission, and the acoustics of the room where the machine is
located.
Accordingly, LG does not guarantee that Smart Diagnosis would accurately troubleshoot any given issue.
Max. 10 mm
NOTE
• SMARTDIAGNOSIS™ function is available only for the products with a SMARTDIAGNOSIS™ mark.
In case of a mobile phone with static option, the SMARTDIAGNOSIS™ function might not operate.
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What Is Not Covered:
• Service trips to your home to teach you how to use the product.
• If the product is connected to any voltage other than that shown on the rating plate.
• If the fault is caused by accident, neglect, misuse or Act of God.
• If the fault is caused by factors other than normal domestic use or use in accordance with the owner's
manual.
• Provide instruction on use of product or change the set-up of the product.
• If the fault is caused by pests for example, rats or cockroaches, etc.
• Noise or vibration that is considered normal, for example water drain sound,
spin sound, or warning beeps.
• Correcting the installation. For example, levelling the product, adjustment of drain.
• Normal maintenance which is recommended by the owner's manual.
• Removal of foreign objects / substances from the machine, including the pump and inlet hose filter, For
example, grit, nails, bra wires, buttons etc.
• Replace fuses in or correct house wiring or correct house plumbing.
• Correction of unauthorized repairs.
• Incidental or consequential damage to personal property caused by possible defects with this appliance.
• If this product is used for commercial purpose, it is not warranted.
(Example : Public places such as public bathroom, lodging house, training center, dormitory)
If the product is installed outside the normal service area, any cost of transportation involved in the repair
of the product, or the replacement of a defective part, shall be borne by the owner.
Disposal of your old appliance
1. When this crossed-out wheeled bin symbol is attached to
a product it means the product is covered by the European Directive
2002/96/EC.
2. All electrical and electronic products should be disposed of
separately from the municipal waste stream via designated collection
facilities appointed by the government or the local authorities.
3. The correct disposal of your old appliance will help prevent potential
negative consequences for the environment and human health.
4. For more detailed information about disposal of your old appliance,
please contact your city office, waste disposal service or the shop
where you purchased the product.
Terms of Warranty
NOTE
• When disposing of the appliance, cut off the mains cable, destroy the plug and
disable the door lock to prevent children being trapped inside.

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