USB 3.0 Drive

LaCie USB 3.0 Drive manual

USB 3.0 Drive

User manual for the LaCie USB 3.0 Drive in English. This PDF manual has 20 pages.

Page: 1
LaCie USB 3.​0 Drive User Manual Click here to access an up-to-date online version of this document. You will also find the most recent content as well as expandable illustrations, easier navigation, and search capability.  Model:
Page: 2
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Contents 1 Introduction Box content Minimum system requirements 2 Getting Started Connect theUSB cable Set up LaCieUSB 3.0 Drive 3 Use Toolkit to Set Up Backups and More Createa mirror folder Start a backup plan (Windows only) Optimizedisk performance 4 Optional Formatting and Partitioning About filesystem formats Toolkit Optimize Manual formatting 5 Safely Remove LaCie USB 3.0 Drive From Your Computer Mac Windows 6 Frequently Asked Questions All users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Minimum free disk space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Start here . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Register your device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Download Toolkit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Install Toolkit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to choose the file system format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . macOS version 10.11 and later . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Eject via Finder window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Eject via Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Problem: My file transfers are too slow 4 4 4 4 4 4 5 5 5 6 6 7 7 9 9 9 9 10 10 10 11 11 11 11 12 13 13 13 13 13 15 15 15
Page: 3
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Windows Mac 7 Regulatory Compliance China RoHS Taiwan RoHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Problem: I must use a USB hub for my USB devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Problem: The provided USB cables are too short . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Problem: I’m receiving file transfer error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Problem: The hard drive icon doesn’t appear in Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Problem: The hard drive icon does not appear on my desktop 15 16 16 16 16 17 17 18 18 19
Page: 4
Introduc on LaCie USB 3.0 Drive is the perfect marriage of easy portability and spacious storage. Easily plug into Windows and Mac computers via USB 3.0 and enjoy helpful tools like customized backup and folder mirroring. For common questions and answers about your hard drive, see Frequently Asked Questions or visit LaCie customer support. Box content LaCie USB 3.0 Drive Micro-B (USB 3.0) to USB-A (USB 3.0/2.0) cable Minimum system requirements Ports You can connect your LaCie device to a computer with a USB-A (USB 3.0 or USB 2.0) port. Opera ng system Windows® 7 or higher macOS® 10.11 or higher Minimum free disk space 600MB recommended ® ® Important—Save your packaging. If you experience problems with your hard drive and want to exchange it, the hard drive must be returned in its original packaging.  4 LaCie USB 3.​0 Drive 5/14/19
Page: 5
Ge ng Started Connect the USB cable Use the Micro B to USB-A cable to connect LaCie USB 3.0 Drive to a computer’s USB-A port (USB 3.0 or USB 2.0). Set up LaCie USB 3.0 Drive The setup process lets you: Register your LaCie USB 3.0 Drive Get the most from your drive with easy access to information and support. 5 LaCie USB 3.​0 Drive 5/14/19
Page: 6
Install Toolkit Set up sync folders, backup plans, and more. Start here Using a file manager such as Finder or File Explorer, open LaCie USB 3.0 Drive and launch Start Here Win or Start Here Mac. Registeryour device Your computer must be connected to the internet to register your device and install Toolkit.  6 LaCie USB 3.​0 Drive 5/14/19
Page: 7
Enter your information and click Register. Download Toolkit Click the Download button. Install Toolkit 7 LaCie USB 3.​0 Drive 5/14/19
Page: 8
Using a file manager such as Finder or File Explorer, go to the folder where you receive downloads. Click on the LaCieToolkit.exe file to launch the application. Open the LaCieToolkit.zip file. Click on the LaCie Toolkit Installer to launch the application. Your computer must be connected to the internet to install and run Toolkit.  8 LaCie USB 3.​0 Drive 5/14/19
Page: 9
Use Toolkit to Set Up Backups and More Toolkit provides useful tools that let you easily create and manage mirror folders, backup plans, and more. Create a mirror folder Create a Mirror folder on your PC or Mac that is synced to your storage device. Whenever you add, edit, or delete files in one folder, Toolkit automatically updates the other folder with your changes. Click here for details on creating a mirror folder. Start a backup plan (Windows only) Create a plan customized for the content, storage device, and schedule of your choosing. Click here for details on setting up a backup plan. Op mize disk performance LaCie USB 3.0 Drive is preformatted exFAT for compatibility with both Windows and Mac computers. If you use the drive with only one type of computer, you can optimize file copy performance by formatting the drive in the native file format for your operating system. Toolkit provides a quick and simple means of initially optimizing the drive for best performance. Click here for details on Toolkit Optimize. You can also manually format your drive. See Optional Formatting and Partitioning for details.  Formatting erases everything on the storage device. LaCie highly recommends that you back up all data on your storage device before performing the steps below. LaCie is not responsible for any data lost due to formatting, partitioning, or using a LaCie storage device.  9 LaCie USB 3.​0 Drive 5/14/19
Page: 10
Op onal Forma ng and Par oning LaCie USB 3.0 Drive is preformatted exFAT for compatibility with both Mac and Windows computers. If you use the drive with only one type of computer, you can optimize file copy performance by formatting the drive in the native file system for your operating system—NTFS for Windows or HFS+ for Macs. There are two ways you can optimize performance: Toolkit Optimize Format your drive for optimal performance with just a few simple clicks. Manual formatting Use Disk Management (Windows) or Disk Utility (Mac) to format your drive in non- native formats. About file system formats NTFS—The native file system for Windows. macOS can read NTFS volumes but cannot natively write to them. Mac OS Extended (HFS+)—The native hard drive file system for macOS. Windows cannot natively read or write to HFS+ (journaled) volumes. This is the best format if you intend to use LaCie USB 3.0 Drive with Time Machine. APFS (Apple File System)—An Apple file system optimized for solid state drives (SSDs) and flash-based storage systems. While you can format your hard disk drive (HDD) in APFS, performance may be degraded when files on the drive are routinely subjected to extensive editing (for example, large-scale image, video, audio, and music editing). Note the following restrictions: You cannot use an APFS-formatted disk as your Time Machine backup drive. Format LaCie USB 3.0 Drive to HFS+ if you intend to use it with Time Machine. APFS is only supported on macOS 10.13 or later. exFAT—Compatible with Mac and Windows. exFAT is not a journaled file system which means it can be more susceptible to data corruption when errors occur or the drive is not disconnected properly from the computer. FAT32—Compatible with Mac and Windows. However, FAT32 is a legacy file system designed for low capacity hard drives and it is not recommended for modern hard drives or operating systems. A FAT32 partition can reach up to 32GB when formatted on a Windows PC. How to choose the file system format 10 LaCie USB 3.​0 Drive 5/14/19
Page: 11
Use NTFS if: …you connect the storage device to Windows computers, and you don’t need to allow a Mac to write to the disk. Use HFS+ if: …you connect the storage device to Mac computers, and you don’t need to allow a Windows computer to read or write to the disk. HFS+ is the only format compatible with Time Machine. Use APFS if: …you have an SSD drive you connect to Mac computers only. Use exFAT if: …you need to allow both Mac and Windows computers to read and write to the disk. You can use FAT32 if: …you connect the storage device to older Windows and Mac computers. FAT32 is not recommended for modern operating systems and computers. Toolkit Op mize Toolkit provides a quick and simple means of initially optimizing the drive for best performance. Learn more Toolkit Optimize Manual forma ng Use the steps below to manually format and partition a storage device. Mac macOS version 10.11 and later 1. Open the Finder and go to Applications > Utilities > Disk Utility. 2. In the sidebar to the left, select your LaCie USB 3.0 Drive. Formatting erases everything on the storage device. LaCie highly recommends that you back up all data on your storage device before performing the steps below. LaCie is not responsible for any data lost due to formatting, partitioning, or using a LaCie storage device.  11 LaCie USB 3.​0 Drive 5/14/19
Page: 12
3. Select Erase. 4. A dialog box opens. Enter a name for the drive. This will be the name displayed when the drive mounts. 5. For Format, select OS X Extended (Journaled). 6. For Scheme, select GUID Partition Map. 7. Click Erase. 8. Disk Utility formats the drive. When it’s finished, click Done. Windows 1. Make sure the storage device is connected to and mounted on the computer. 2. Go to Search and then type diskmgmt.msc. In the search results, double-click Disk Management. 3. From the list of storage devices in the middle of the Disk Management window, locate your LaCie device. 4. The partition must be available to format. If it is currently formatted, right click on the partition and then choose Delete. 5. To create a new partition, right click on the volume and select New Simple Volume. Follow the on-screen instructions when the New Simple Volume Wizard appears. macOS starting version 10.13—Make sure to select the disk and not just the volume. If you don’t see two entries listed in the sidebar, change the view in disk utility to show both the drive and the volume. The view button is in the upper left side of the Disk Utility window. Change the view to Show All Devices. This feature was introduced in macOS 10.13 and is not available in 10.11 or 10.12.  12 LaCie USB 3.​0 Drive 5/14/19
Page: 13
Safely Remove LaCie USB 3.0 Drive From Your Computer Always eject a storage drive from your computer before physically disconnecting it. Your computer must perform filing and housekeeping operations on the drive before it is removed. Therefore, if you unplug the drive without using the operating system’s software, your files can become corrupt or damaged. Mac There are several ways you can eject your device from a Mac. See below for two options. Eject via Finder window 1. Open a Finder window. 2. On the sidebar, go to Devices and locate the drive you want to eject. Click the eject symbol to the right of the drive name. 3. Once the device disappears from the sidebar or, the Finder window closes, you can disconnect the interface cable from your Mac. Eject via Desktop 1. Select the desktop icon for your device and drag it to the Trash. 2. When the device icon is no longer visible on your desktop, you can physically disconnect the device from your Mac. Windows Use the Safely Remove tool to eject a device. 1. Click the Safely Remove icon in your Windows System Tray to view the devices you can eject. Windows 7 13 LaCie USB 3.​0 Drive 5/14/19
Page: 14
Windows 8 / Windows 10 2. If you don’t see the Safely Remove Hardware icon, click the Show hidden icons arrow in the system tray to display all icons in the notification area. 3. In the list of devices, choose the device you want to eject. Windows displays a notification when it is safe to remove the device. 4. Disconnect the device from the computer. 14 LaCie USB 3.​0 Drive 5/14/19
Page: 15
Frequently Asked Ques ons For help setting up and using your LaCie hard drive, review the frequently asked questions below. For additional support resources, go to LaCie customer support. All users Problem: My file transfers are too slow Q: Are both ends of the USB cable firmly attached? A: Review troubleshooting tips for cable connections below: Check both ends of the USB cable and make sure that they are fully seated in their respective ports. Try disconnecting the cable, waiting 10 seconds, and then reconnecting it. Try a different USB cable. Q: Is the hard drive connected to a Hi-Speed USB 2.0 port on your computer or hub? A: If your hard drive is connected to a Hi-Speed 2.0 port or hub, the inferior performance is normal. LaCie USB 3.0 Drive performance will improve when it is connected to a USB 3.1 port or a SuperSpeed USB 3.0 port. Otherwise, the device operates at slower USB transfer rates. Q: Are there other USB devices connected to the same port or hub? A: Disconnect other USB devices and see if the hard drive’s performance improves. Problem: I must use a USB hub for my USB devices Q: Can I use my hard drive with a USB hub? A: Yes, the hard drive can be connected to a USB hub. If you use a hub and encounter detection problems, slower than normal transfer rates, random disconnection from your computer or other unusual issues, try connecting the hard drive directly to the computer’s USB port. Some USB hubs are less than efficient with power management, which can be problematic for connected devices. In such a case, consider trying a powered USB hub that includes a power cable. 15 LaCie USB 3.​0 Drive 5/14/19
Page: 16
Please note that USB 2.0 hubs limit your hard drive’s transfer rates to USB 2.0 speeds. Problem:The provided USB cables are too short Q: Can I use my hard drive with a longer cable? A: Yes, provided it is certified according to USB standards. However, LaCie recommends using the cable shipped with your hard drive for the best results. If you use a longer cable and experience problems with detection, transfer rates or disconnection, use the original cable included with your hard drive. Problem: I’m receiving file transfer error messages Q: Did you get an “Error -50” message while copying to a FAT32 volume? A: When copying files or folders from a computer to a FAT32 volume, certain characters in the names cannot be copied. These characters include, but are not limited to: ? < > / \ : Check your files and folders to ensure that these characters are not in the names. If this is a recurring problem or you cannot find files with incompatible characters, consider reformatting the drive to NTFS (Windows users) or HFS+ (Mac users). See Optional Formatting and Partitioning. Q: Did you get an error message telling you that the drive has been disconnected when coming out of sleep mode? A: Ignore this message since the drive remounts on the desktop despite the pop-up. LaCie drives conserve power by spinning down when you set your computer to sleep mode. When the computer awakes from sleep mode, the drive may not have enough time to spin up, causing the pop-up to appear. Windows Problem:The hard drive icon doesn’t appear in Computer Q: Is the hard drive listed in Device Manager? A: All drives appear in at least one place in Device Manager. Type Device Manager in Search to launch it. Look in the Disk Drives section and, if necessary, click the Plus (+) icon to view the full list of devices. If you’re uncertain that your drive is listed, safely unplug it and then reconnect it. The entry that changes is your LaCie hard drive. 16 LaCie USB 3.​0 Drive 5/14/19
Page: 17
Q: Is your hard drive listed next to an unusual icon? A: Windows Device Manager usually provides information about failures with peripherals. While the Device Manager can assist with troubleshooting most problems, it may not display the exact cause or provide a precise solution. An unusual icon next to the hard drive can reveal a problem. For example, instead of the normal icon based on the type of device, it has an exclamation point, question mark or an X. Right click this icon and then choose Properties. The General tab provides a potential reason why the device is not working as expected. Mac Problem:The hard drive icon does not appear on my desktop Q: Is your Finder configured to hide hard drives on the desktop? A: Go to Finder and then check Preferences | General tab | Show these items on the desktop. Confirm that Hard Disks is selected. Q: Is your hard drive mounting in the operating system? A: Open Disk Utility at Go | Utilities | Disk Utility. If the hard drive is listed in the left-hand column, check your Finder preferences to see why it is not displayed on the desktop (review the question above). If it is grayed out, it is not mounted. Click on the Mount button in Disk Utility. Q: Does your computer’s configuration meet the minimum system requirements for use with this hard drive? A: Refer to the product packaging for the list of supported operating systems. Q: Did you follow the correct installation steps for your operating system? A: Review the installation steps in Getting Started. 17 LaCie USB 3.​0 Drive 5/14/19
Page: 18
Regulatory Compliance Product Name Regulatory Model Number LaCie USB 3.0 Drive 1TB/2TB SRD0VN2 LaCie USB 3.0 Drive 4TB SRD0VN3 China RoHS China RoHS 2 refers to the Ministry of Industry and Information Technology Order No. 32, effective July 1, 2016, titled Management Methods for the Restriction of the Use of Hazardous Substances in Electrical and Electronic Products. To comply with China RoHS 2, we determined this product’s Environmental Protection Use Period (EPUP) to be 20 years in accordance with the Marking for the Restricted Use of Hazardous Substances in Electronic and Electrical Products, SJT 11364-2014. 中国 RoHS 2 是指 2016 年 7 月 1 日起施行的工业和信息化部令第 32 号“电力电子产品限制使用有害物质管理办 法”。为了符合中国 RoHS 2 的要求,我们根据“电子电气产品有害物质限制使用标识”(SJT 11364-2014) 确定本产品 的环保使用期 (EPUP) 为 20 年。 18 LaCie USB 3.​0 Drive 5/14/19
Page: 19
Taiwan RoHS Taiwan RoHS refers to the Taiwan Bureau of Standards, Metrology and Inspection’s (BSMI’s) requirements in standard CNS 15663, Guidance to reduction of the restricted chemical substances in electrical and electronic equipment. Beginning on January 1, 2018, Seagate products must comply with the “Marking of presence” requirements in Section 5 of CNS 15663. This product is Taiwan RoHS compliant. The following table meets the Section 5 “Marking of presence” requirements. 台灣RoHS是指台灣標準局計量檢驗局(BSMI)對標準CNS15663要求的減排電子電氣設備限用化學物質指引。從2018 年1月1日起,Seagate產品必須符合CNS15663第5節「含有標示」要求。本產品符合台灣RoHS。 下表符合第5節 「含有標示」要求。 19 LaCie USB 3.​0 Drive 5/14/19

Question & answers

Have a question about the LaCie USB 3.0 Drive but cannot find the answer in the user manual? Perhaps the users of ManualsCat.com can help you answer your question. By filling in the form below, your question will appear below the manual of the LaCie USB 3.0 Drive. Please make sure that you describe your difficulty with the LaCie USB 3.0 Drive as precisely as you can. The more precies your question is, the higher the chances of quickly receiving an answer from another user. You will automatically be sent an e-mail to inform you when someone has reacted to your question.

Ask a question about the LaCie USB 3.0 Drive

Name
Email
Reaction

View a manual of the LaCie USB 3.0 Drive below. All manuals on ManualsCat.com can be viewed completely free of charge. By using the 'Select a language' button, you can choose the language of the manual you want to view.