d2 Safe

LaCie d2 Safe manual

d2 Safe

User manual for the LaCie d2 Safe in English. This PDF manual has 54 pages.

Table of contents

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LaCie d2 SAFE Hard Drive User Manual page  Table of Contents Health and Safety Precautions 4 General Use Precautions 4 1. Introduction to the LaCie d2 SAFE Hard Drive 6 1.1. Hard Drive Heat Management 7 2. Your LaCie d2 SAFE Hard Drive 8 2.1. Package Content 8 2.2. Minimum System Requirements 9 2.3. Views of the Drive 10 2.4. Cables and Connectors 13 3. Before Installing Your LaCie d2 SAFE Hard Drive 15 3.1. How to Use the Fingerprint Sensor 15 3.2. Being An Administrator 16 3.3. About Authorized Users And Rights 16 3.4. Rules For Registering Users 16 4. Connecting Your LaCie d2 SAFE Hard Drive 17 4.1. Connect the Power Supply 18 4.2. Connect the Interface Cable 19 4.3. Connecting Multiple Devices 20 4.4. Install and Run the d2 SAFE Drive Software 21 4.5. Disconnecting Your Hard Drive 23 4.6. Switching Interfaces 23 5. Setting Up Your LaCie d2 SAFE Hard Drive 24 5.1. Welcome Page and License Agreement 24 5.2. Registering the First User 25 5.2.1. User Information 25 5.2.2. Registering Fingerprints and Initialization 26 6. Using Your LaCie d2 SAFE Hard Drive 27 6.1. Unlocking and Locking Your SAFE Hard Drive 28 6.1.1. Unlocking the Drive 28 6.1.2. Locking the Drive 28 6.2. Using the Drive as an Administrator 29 6.2.1. Accessing SAFE Hard Drive Configuration 29 6.2.2. Modifying a User’s Information 30 6.2.3. Modifying a User’s Fingerprints 31 6.2.4. Adding New Users 32 6.2.5. Removing Users 32 Table of Contents
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LaCie d2 SAFE Hard Drive User Manual page  Table of Contents 6.2.6. Resetting the Drive 32 6.3. Using Multiple SAFE Drives on the Same Computer 33 6.4. Preferences 33 7. Formatting Your LaCie d2 SAFE Hard Drive 34 7.1. Formatting Your LaCie d2 SAFE Hard Drive 35 8. USB Questions & Answers 38 9. FireWire Questions & Answers 40 10. Frequently Asked Questions (FAQ) 42 11.Troubleshooting 44 11.1.Troubleshooting the Hard Drive 44 11.2.Troubleshooting the Fingerprint Sensor 50 12. Contacting Customer Support 51 12.1. LaCie Technical Support Contacts 52 13. Warranty Information 53 Glossary 54
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LaCie d2 SAFE Hard Drive User Manual page  Copyrights Copyright © 2006 LaCie. All rights reserved. No part of this publi- cation may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, me- chanical, photocopying, recording or otherwise, without the prior written consent of LaCie. Trademarks Apple,Mac,and Macintosh are reg- istered trademarks of Apple Computer, Inc.Microsoft,Windows 98,Windows 98 SE,Windows 2000,Windows Mil- lennium Edition and Windows XP are registered trademarks of Microsoft Corporation. Other trademarks men- tioned in this manual are the property of their respective owners. Changes The material in this document is for information only and subject to change without notice. While reason- able efforts have been made in the preparation of this document to assure its accuracy, LaCie assumes no liability resulting from errors or omissions in this document, or from the use of the information contained herein. LaCie reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes. Canada Compliance Statement This Class A digital apparatus meets all requirements of the Cana- dian Interference-Causing Equipment Regulations. FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions: The devices may not cause harmful interference The devices must accept any inter- ference received, including inter- ference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pur- suant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installa- tion. This equipment generates, uses and can radiate radio frequency en- ergy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not oc- cur in a particular installation. If this equipment does cause harmful inter- 1. 2. ference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the in- terference by one or more of the fol- lowing measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an out- let on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Modifications to this product not authorized by LaCie could void the FCC & Industry Canada regulations and negate your authority to operate the product. Manufacturer’s Declaration for CE Certification We, LaCie, solemnly declare that this product conforms to the fol- lowing European standards: Class B EN60950, EN55022, EN55024 With reference to the following condi- tions: 73/23/EEC Low Voltage Direc- tive; 89/336/EEC EMC Directive ❖ ❖ ❖ ❖ Tested To Comply With FCC standards For Home or Office Use LaCie d2 SAFE Hard Drive CAUTION: Modifications not authorized by the manufac- turer may void the user’s author- ity to operate this device. Forward
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LaCie d2 SAFE Hard Drive User Manual page  This symbol on the prod- uct or on its packaging indicates that this prod- uct must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designed collec- tion point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recy- cled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service, or the shop where you purchased the product. Only qualified persons are autho- rized to carry out maintenance on this device. Read this User Manual carefully and follow the correct procedure when setting up the device. Do not open your LaCie d2 SAFE Hard Drive or attempt to disas- semble or modify it. Never insert any metallic object into the drive to avoid any risk of electrical shock, fire, short-circuiting or dangerous ❖ ❖ ❖ emissions. Your LaCie d2 SAFE Hard Drive contains no user-ser- viceable parts. If it appears to be malfunctioning, have it inspected by a qualified LaCie Technical Sup- port representative. Never expose your device to rain, or use it near water, or in damp or wet conditions. Never place objects containing liquids on the LaCie d2 SAFE Hard Drive,as they may spill into its openings. Doing so increas- es the risk of electrical shock, short- ❖ circuiting, fire or personal injury. Make sure that the computer and LaCie d2 SAFE Hard Drive are electrically grounded. If the de- vices are not grounded, there is an increased risk of electrical shock. Power requirements 100-240 V~, 1.5 A, 60-50 Hz, (Supply voltage fluctuations not exceeding ± 10% of the nominal, transient over-voltages according to over-voltage category II). ❖ Health and Safety Precautions General Use Precautions Do not expose the LaCie d2 SAFE Hard Drive to temperatures outside the range of 5° C to 35° C (41° F to 95° F); or to operational humid- ity beyond 5-80%, non-condensing, or non-operating humidity beyond 10-90%, non-condensing. Doing so may damage the LaCie d2 SAFE Hard Drive or disfigure its casing. Avoid placing your LaCie d2 SAFE Hard Drive near a source of heat or ❖ exposingittosunlight(eventhrough a window). Inversely, placing your LaCie d2 SAFE Hard Drive in an environment that is too cold or hu- mid may damage the unit. Always unplug the LaCie d2 SAFE Hard Drive from the electrical out- let if there is a risk of lightning or if it will be unused for an extended period of time. Otherwise, there is an increased risk of electrical shock, ❖ short-circuiting or fire. Use only the power supply shipped with the device. Do not use the LaCie d2 SAFE Hard Drive near other electrical appliances such as televisions or ra- dios. Doing so may cause interfer- ence which will adversely affect the operation of the other products. Do not place the LaCie d2 SAFE ❖ ❖ ❖ CAUTION: The LaCie d2 SAFE Hard Drive's warranty may be void as a result of the failure to respect the precau- tions listed above. Forward
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LaCie d2 SAFE Hard Drive User Manual page  Hard Drive near sources of mag- netic interference, such as computer displays, televisions or speakers. Magnetic interference can affect the operation and stability of your LaCie d2 SAFE Hard Drive. Do not place heavy objects on top ❖ of the LaCie d2 SAFE Hard Drive or use excessive force on it. Never use excessive force on your LaCie d2 SAFE Hard Drive. If you detect a problem, see the Trouble- shooting section in this manual. ❖ CAUTION: A shielded-type power cord is required in order to meet FCC emission limits and also to prevent interference to the nearby radio and televi- sion reception. It is essential that only the supplied power cord be used. Important Info: Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility of the user, and under no circumstances will LaCie be held liable for the recovery or restoration of this data.To help prevent the loss of your data, LaCie highly recommends that you keep TWO copies of your data; one copy on your external hard drive, for instance, and a second copy either on your internal hard drive, another external hard drive or some other form of removable storage media. LaCie offers a complete line of CD and DVD drives. If you would like more information on backup, please refer to our web site. Forward Important Info: 1GB = 1,000,000,000 bytes. 1TB = 1,000,000,000,000 bytes. Once formatted, the actual available storage capacity varies depending on operating environment (typically 5-10% less).
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LaCie d2 SAFE Hard Drive User Manual page  Congratulations on the purchase of your new LaCie d2 SAFE Hard Drive. By simply connecting the LaCie d2 SAFE Hard Drive to your computer and walking through a quick and easy software setup, you can ensure that your data is secure from unauthorized users. The LaCie d2 SAFE Hard Drive performs just like a standard external hard drive, but keeps your data secure with a technology known as biometry. This emerging field is devoted to individual identification using bio- logical traits such as fingerprints or voice recognition. Fingerprint scanning, which is the technology used by the d2 SAFE Hard Drive, is the most common biomet- ric system used today.This technology allows you to lock and unlock your drive. You can easily manage the fingerprint recognition system through LaCie's SAFE User Administration. A software wizard guides you step-by-step through the installation process. Made of a metal alloy that dissipates heat and pro- longs drive performance, the LaCie d2 SAFE Hard Drive features a slender, sturdy body that can stand up- right on your desk, be rack-mounted, or stacked to save desktop space. 1. Introduction to the LaCie d2 SAFE Hard Drive SAFE Three Levels of Security Level 1: Biometric Access Only authorized users can access the data. ■ Level 2: AES (Advanced Encryption Standard) The Advanced Encryption Standard (AES) is used by the US government and worldwide. The im- plementation of AES in products intended to protect national security systems and/or information can be reviewed and certified by NSA prior to their acquisi- tion and use. ■ Level 3: Chain Lock Port (Optional) The d2 SAFE Hard Drive is equipped with a chain lock port, which allows you to secure your La- Cie d2 SAFE Hard drive to a permanent fixture (ta- ble, computer, etc.) via a chain lock (sold separately). For more information or to purchase a chain lock,see www.lacie.com. ■ Introduction Your LaCie d2 SAFE Hard Drive Capabilities ■ Up to 500 GB of storage means you can store all of your important data securely ❖ The latest hardware encryption ❖ Provide data access only to authorized users ❖ Allow up to 5 authorized users drive access ❖ Register up to 10 authorized users ❖
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LaCie d2 SAFE Hard Drive User Manual page  The LaCie d2 SAFE Hard Drive’s metal body is ide- al for naturally dissipating internal drive heat.Its unique design actually draws heat away from the internal drive toward the external casing. The casing absorbs heat and will take advantage of its large surface to further dis- sipate heat outside the casing. Because of this advanta- geous feature,heat is taken away from the internal drive, keeping it safe and prolonging its life and reliability. As a consequence, it is normal that the external casing is hot to the touch. Please make sure that the vents of the back-bezel and front-bezel are not obstructed so that there is a natural airflow across the casing. 1.1. Hard Drive Heat Management Heat Dissipation Design ■ Smart Fan Technology ■ The casing alone provides heat dissipation without the need of a fan. Therefore, currently, most drives do not require a fan. Only the largest capacity drives may need a fan.To find out if your drive includes a fan,please refer to the item number and product datasheet. Some models of the d2 SAFE Hard Drive have a thermo-regulated “smart fan”, which activates when the heat inside the casing reaches a certain temperature. The smart fan operates at two different speeds, and ad- justs automatically to changes in temperature. Upright & Stack Configurations ■ Heat dissipation is maximized when the drive is in the upright position (Fig.1.1.B.).If you have several La- Cie drives stacked on each other, please remember to attach the included rubber feet on the underside of your drives. This will allow for some airflow between drives so heat can be dissipated effectively - especially if your LaCie drives do not include a fan. LaCie does not rec- ommend stacking or racking more than 3 d2 drives on top of each other (Fig. 1.1.C.), especially if these drives are turned ON simultaneously. Introduction Fig. 1.1.A. Fig. 1.1.B. Fig. 1.1.C. Important Info: Stacking d2 SAFE drives horizontally may make it difficult for users to access the biometric sensor or cause the sensor to read fingerprints incorrectly. LaCie recom- mends that you register fingerprints with the drives in the same position and orientation in which they will be used.
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LaCie d2 SAFE Hard Drive User Manual page  2. Your LaCie d2 SAFE Hard Drive Your LaCie d2 SAFE Drive 2.1. Package Content Important Info: Please save your pack- aging. In the event that the drive should need to be repaired or serviced, it must be returned in its original packaging. LaCie d2 SAFE Hard Drive Vertical stand kit External power supply Hi-Speed USB 2.0 cable FireWire 400 Cable FireWire 800 Cable Quick Install Guide LaCie Storage Utilities CD-ROM 1 3 5 2 4 6 Your LaCie d2 SAFE Hard Drive should contain the following: 1 2 4 3 Windows® 2000/XP , Mac OS 10.2 or higher LaCie User Administration & Biometric Drive Lock LaCie ‘1-Click’ Backup Software ©Copyright 2006, LaCie. • www.lacie.com • 710839 • XXXXXX User Manual d2 SAFE with AES Encryption Biometric Hard Drive 8 Quick Install Guide LaCie d2 SAFE Hard Drive With AES Encryption 7 7 5 6 8
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LaCie d2 SAFE Hard Drive User Manual page  Your LaCie d2 SAFE Drive 2.2. Minimum System Requirements Technical note: To achieve USB 2.0 speeds, your drive must be connected to a USB 2.0 host port. If it is connected to a USB 1.1 port, your drive will operate at USB 1.1 speeds. For more de- tails see chapter 8. USB Questions and Answers. Technical note: Once registered, you can access the drive from any Windows or Mac com- puter. Windows Users ■ Mac Users ■ USB 2.0 Pentium III or higher compatible processor 128MB RAM or greater Windows 2000, Windows XP ❖ ❖ ❖ USB 2.0 G3 or later 128MB RAM or greater Mac OS 10.2 or later ❖ ❖ ❖ FireWire 400 (6-pin) Pentium III or higher compatible processor 128MB RAM or greater Windows 2000, Windows XP ❖ ❖ ❖ FireWire 400 (6-pin) G3 or later 128MB RAM or greater Mac OS 10.2 or later ❖ ❖ ❖ FireWire 800 (9-pin) Pentium III or higher compatible processor 128MB RAM or greater Windows 2000, Windows XP ❖ ❖ ❖ FireWire 800 (9-pin) G4 or later 128MB RAM or greater Mac OS 10.2 or later ❖ ❖ ❖
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LaCie d2 SAFE Hard Drive User Manual page 10 Your LaCie d2 SAFE Hard Drive 2.3. Views of the Drive Drive Mode LED - This LED indicates the drive mode. Front View ■ 1 3 2 1 When the LED is: The drive is: On ❖ In configuration mode Off ❖ In normal operating mode, either locked or unlocked Blinking ❖ Ready for sensor input – a finger can be swiped 2 Biometric Fingerprint Sensor - This is where you swipe your finger to gain access to your LaCie d2 SAFE Hard Drive. See chapter 3.1., How to Use the Fingerprint sensor, for more information. 3 Power LED /Activity LED - The LED remains lit to show that the drive is on, and blinks to indicate drive activity. Fig. 2.3.A
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LaCie d2 SAFE Hard Drive User Manual page 11 Your LaCie d2 SAFE Hard Drive 1 Lock Slot - This slot is used to connect an anti- theft chain lock, such as a LaCie Security Lock. 2 Drive Stand Groove - This groove is used for attaching your d2 SAFE to the drive stand. 3 On/Off/Auto Power Switch - The auto position allows the drive to be powered on and off automatically with your computer. This feature also allows the drive to manage power consumption. If the system’s power fan supports it, the LaCie d2 SAFE Hard Drive will spin down while in power save mode. The d2 SAFE Hard Drive will then take several seconds to spin up to full power. Rear View ■ 2 1 See chapter 4.1 for more information on the power supply connection. See chapter 4.2., chapter 8. and chapter 9. for more information on USB and Firewire connections. ❖ ❖ 3 Fig. 2.3.B
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LaCie d2 SAFE Hard Drive User Manual page 12 Your LaCie d2 SAFE Hard Drive d2 SAFE Accessories (sold separately) ■ These accessories and more are available at www.lacie.com/addons. LaCie USB 2.0 PCI Card Blu-ray Discs & DVDs LaCie FireWire 400 PCI Card LaCie Security Lock LaCie FireWire 800 PCI Card
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LaCie d2 SAFE Hard Drive User Manual page 13 Your LaCie d2 SAFE Hard Drive FireWire 400, also known as IEEE 1394, is a high- speed serial input/output technology for connecting peripheral devices to a computer or to each other, and FireWire 800 is the implementation of the new IEEE 1394b standard. FireWire 800 offers increased bandwidth and ex- tended distance between devices. FireWire 800 is ideal for bandwidth-intensive applications,such as audio,video and graphics. Please see chapter 9. FireWire Questions & Answers for more information on FireWire. 2.4. Cables and Connectors FireWire 400 & FireWire 800 ■ FireWire 800 Benefits Resourceful architecture: FireWire 800 reduces delays in arbitration and signal distortion, and increases throughput. ❖ Backwards compatibility: adapter cables al- low FireWire 400 devices to operate under the FireWire 800 port (at FireWire 400 speed). ❖ FireWire 400 & FireWire 800 Benefits Hot-pluggable: devices can be added and re- moved while the bus is active. ❖ Isochronous data delivery: no dropped frames – FireWire supports real-time data delivery. ❖ Flexible: up to 63 devices can be connected on a single bus. ❖ FireWire Icons ThesesiconswillhelpyoueasilyidentifytheFireWire interface. They appear on FireWire cables, and next to the FireWire port connectors on certain computers. FireWire Cables There are two categories of FireWire cables on the market: FireWire 800 cables, which feature the 9-to-9- pin, 9-to-6-pin, and 9-to-4-pin cables; and the original FireWire cables which feature the 6-to-6-pin and 6-to- 4-pin cables. FireWire 800 Cable and Cable End FireWire 400 Cable and Cable End iLink/DV Cable and Cable End (Sold separately) FireWire icon iLink icon DV icon
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LaCie d2 SAFE Hard Drive User Manual page 14 Your LaCie d2 SAFE Hard Drive USB is a serial input/output technology for connect- ing peripheral devices to a computer or to each other.Hi- Speed USB 2.0 is the latest implementation of this stan- dard, and it provides the necessary bandwidth and data transfer rates to support high speed devices such as hard drives, CD/DVD drives and digital cameras. Please see chapter 8. USB Questions & Answers for more information on USB uses and capabilities. Hi-Speed USB 2.0 ■ Hi-Speed USB 2.0 Benefits Backwards compatibility: Hi-Speed USB 2.0 works with the original USB specifications. Hot-swappable: no need to shut down or restart your computer when adding or removing de- vices. ❖ ❖ USB 2.0 icon USB 1.1 icon USB Icons These icons will help you easily identify the USB interfaces. They appear on USB cables and next to the USB port connectors on certain computers. USB 2.0 Cables Your LaCie drive is shipped with a Hi-Speed USB 2.0 cable to ensure maximum data transfer performance when connected to a Hi-Speed USB 2.0 port.The cable will also work when connected to a USB port, but drive performance will be limited to USB 1.1 transfer rates. USB 2.0 Cable and Cable End
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LaCie d2 SAFE Hard Drive User Manual page 15 Before Installing Your LaCie d2 SAFE Drive The LaCie d2 SAFE Hard Drive has extra data security features not found on standard external hard drives, so you should take a minute to familiarize your- self with these items before you get started: 3. Before Installing Your LaCie d2 SAFE Hard Drive 3.1. How to Use the Fingerprint Sensor To use the fingerprint sensor,first make sure that the front of the drive is facing you.Next,place your finger so that it is flat and resting entirely on the sensor surface so that it touches the metal plate around the sensor itself. The tip of your finger should touch the top edge of the metal groove (the rounded end). Now slide your finger down slowly over the sensor (Fig. 3.1). If you have trouble getting the sensor to recognize your fingerprint, adjust your technique according to the error reported by the sensor dialog and refer to chapter 11.2.Troubleshooting the Fingerprint Sensor, if you are still having trouble. 3.1. How to Use the Fingerprint Sensor Page 15 3.2. Being an Administrator Page 16 3.3. About Authorized Users and Rights Page 16 3.4. Rules for Registering Users Page 16 Fig. 3.1
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LaCie d2 SAFE Hard Drive User Manual page 16 The Administrator has complete control over who can use the drive and what data access rights they have. The Administrator can: 3.2. Being An Administrator Important Info: The first person to use the drive becomes an Administrator by default. Any user can be given Administrative privileges. Important Info: You can register more fingerprints per user as long as you don’t exceed a maximum of 10 fingerprints total for all users. So, for example, you could register 2 fingerprints each for 5 users (including the Administrator) or 10 fingerprints for 1 user or any other combination in between. See section 3.4, below for more info. The Administrator can register fingerprints for up to four additional users. When registering users, the Ad- ministrator can opt to give them Read Only privileges, Read/Write privileges, or Administration privileges. Read Only privileges allow a user to read data stored on the drive but not to write new data to the drive.This user cannot modify data or remove files. Read/Write privileges allow a user to both read data stored on the drive as well as write new data to it. Administration privileges allow a user complete control over who else can use the drive and what data access rights they have. For more on Administrative privileges, see chapter 6.2. Using the Drive as an Ad- ministrator. 3.3. About Authorized Users And Rights The LaCie d2 SAFE drive can save up to 10 fin- gerprints.The first user registered on the drive is an ad- mnistrator by default.This user must register two finger- prints. After the setup process, one of these fingerprints can be removed, allowing nine other users to register one fingerprint each. LaCie highly recommends that each user register two fingerprints in case one finger is injured and must be bandaged. For more on registering users, see chapter 5. Setting Up Your LaCie d2 SAFE Hard Drive. 3.4. Rules For Registering Users Before Installing Your LaCie d2 SAFE Drive Access the User Administration to add or remove users Assign Read Only, Read/Write, or Administration privileges to users Change a user’s profile Change an administrator ❖ ❖ ❖ ❖ For more on Administrator privileges, see chapter 6.2. Using the Drive as an Administrator.
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LaCie d2 SAFE Hard Drive User Manual page 17 Connecting Your LaCie d2 SAFE Hard Drive Follow these steps to quickly get your LaCie d2 SAFE drive powered on and connected to your computer. 4. Connecting Your LaCie d2 SAFE Hard Drive Step 1 4.1. Connect the Power Supply Page 18 Step 2 4.2. Connect the Interface Cable Page 19 4.3. Connecting Multiple Devices Page 20 Step 3 4.4. Install and Run the Drive Software Page 21 CAUTION: Your LaCie d2 SAFE relies on its aluminum alloy casing to help dissipate heat. Make sure to place your drive in a well-ventilated space, do not block the ventilation outlet on the back of the drive and keep the area in front of the drive unobstructed to allow for proper airflow. Technical note: If you plan to use your drive in a cross-platform (Mac/Windows) envi- ronment, consider reformatting the drive to the MS-DOS (also known as FAT 32) File System format. See chapter 7. Formatting Your d2 SAFE for more details. Important Info: You cannot have the FireWire or USB interfaces connected at the same time. If you would like to switch between inter- faces, you must follow the steps in chapter 4.6. Switching Interfaces.
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LaCie d2 SAFE Hard Drive User Manual page 18 4.1. Connect the Power Supply Connecting Your LaCie d2 SAFE Hard Drive Connect Cable A to your LaCie Drive. Connect Cable B to the Power supply brick (C). Connect Cable B to a surge protector or wall outlet. On the back of the drive, turn on the drive by flipping the power switch to ON or AUTO (drive powers on/hibernates automatically). 1. 2. 3. 4. The power supply kit is composed of two cables: one cable (A) connects to the LaCie drive; and the other cable (B) connects to a power outlet, such as a wall out- let or a surge protector (Fig. 4.1). off auto on FW4OO USB 2.O FW8OO FW8OO C Technical note: On/Off/Auto Power Switch: The AUTO position allows the drive to be pow- ered on and off automatically with your computer. If the system’s power fan supports it, the LaCie d2 SAFE will spin down while in the power save mode. The d2 SAFE will then take several sec- onds to spin up to full power. Use this position when energy efficiency and quiet drive operation are priorities. The ON position allows quick access to your data. The OFF position just turns the drive off. ❖ ❖ ❖ A B Fig. 4.1 CAUTION: Only use the AC adapter supplied with your spe- cific LaCie drive.Do not use a power supply from another LaCie drive or another manufacturer. Using any other power cable or power supply may cause damage to the device and void your war- ranty. Always remove the AC adapter before trans- porting your LaCie drive. Failure to remove the adapter may result in damage to your drive and will void your warranty. ❖ ❖
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LaCie d2 SAFE Hard Drive User Manual page 19 Connecting Your LaCie d2 SAFE Hard Drive 4.2. Connect the Interface Cable Connect the power supply cable (chapter 4.1.) and turn on the LaCie d2 SAFE Hard Drive by flipping the power switch to ON or AUTO (drive powers on/ hibernates automatically). Connect the Hi-Speed USB 2.0 cable (A), FireWire 400 cable (B) or FireWire 800 cable (C) to the back of the LaCie d2 SAFE Hard Drive (see Fig. 4.2.A). Attach the other end of the interface cable to an available USB port (1), FireWire 400 port (2) or FireWire 800 port (3) on your computer, depending on the type of cable you are using (see Fig. 4.2.B). 1. 2. 3. Technical note: For more information on interface connections, see the following chapters: 2.4. Cables and Connectors 8. USB Questions & Answers 9. FireWire Questions & Answers ❖ ❖ ❖ off auto on FW4OO USB 2.O FW8OO FW8OO off auto on FW4OO USB 2.O FW8OO FW8OO off auto on FW4OO USB 2.O FW8OO FW8OO eSATA A B C Fig. 4.2.B 3 2 1 Technical note: For information on dai- sy-chaining using the FireWire interface,see chap- ter 4.3. Connecting Multiple Devices. Technical note: To achieve Hi-Speed USB 2.0 transfer rates, the drive must be connect- ed to a Hi-Speed USB 2.0 port on your computer. Otherwise, you will be limited to USB 1.1 data transfer rates. Fig. 4.2.A
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LaCie d2 SAFE Hard Drive User Manual page 20 Connecting Your LaCie d2 SAFE Hard Drive 4.3. Connecting Multiple Devices With both FireWire 400 and FireWire 800 inter- faces,it is possible to connect another hard drive or digi- tal video camera directly to the LaCie d2 SAFE (this connection is called a “daisy-chain”). To daisy-chain devices, you must be using the same interface (FireWire). Your computer will not recognize the daisy-chained device if the interfaces are mixed,i.e.a FireWire device attached to a drive that is connected to the computer via the Hi-Speed USB 2.0 interface. 1. Connect your LaCie d2 SAFE’s power supply and host computer interface by following the steps in chapter 4.1. and 4.2. 2. To attach a digital video camera*: a. Using the iLink/DV cable (sold separately), con- nect the 4-pin end of the cable to the 4-pin port on your digital camera. b. Connect the 6-pin end of the iLink/DV cable to the 6-pin FireWire port on the back of the LaCie Hard drive (C). To attach a FireWire peripheral: a. Connect the FireWire 400 or 800 cable into an available FireWire 400 or 800 port on your FireWire peripheral. b. Attach the other end of the FireWire 400 or 800 cable to an available FireWire 400 or 800 port on the LaCie d2 SAFE (C). 3. The digital camera should now appear under My Computer (Windows users) or on the desktop (Mac users). off auto on FW4OO USB 2.O FW8OO FW8OO A B Important Info: You can not have the FireWire and USB interfaces connected at the same time. If you would like to switch between in- terfaces, you must follow the steps on chapter 4.6. Switching Interfaces. Daisy-Chain Configurations ■ FireWire 400 device connected directly to the LaCie d2 SAFE, which is connected to the com- puter via the FireWire 800 port. iLink/DV device connected directly to the LaCie d2 SAFE, which is connected to the computer via the FireWire 800 port. FireWire 800 device connected directly to the LaCie d2 SAFE, which is connected to the com- puter via the FireWire 800 port. ❖ ❖ ❖ Technical note: When you daisy-chain using a mix of interfaces (FireWire 400 and FireWire 800) the resultant speed will be limited to the lowest common denominator (FireWire 400 speeds). * Some cameras do not support this configuration or may downgrade your LaCie d2 SAFE’s performance C Fig. 4.3.A
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LaCie d2 SAFE Hard Drive User Manual page 21 Windows Users Insert the LaCie Utilities CD-ROM included in the box content into your computer’s CD or DVD drive. Double click the LaCie SAFE Drive icon in your My Computer folder to open the CD, then double click the LaCie SAFE Drive Installer. You’ll see a window welcoming you to the Setup program (Fig. 4.4.A). It is recommended that you quit all applications before running this program. Click Next to continue or Cancel if you need to quit open applications. The Setup program will now install the software for you. A colored bar will indicate the installation progress. When the installation is finished a dialog will open, confirming that installation was successful (Fig. 4.4.B). The LaCie d2 SAFE configuration tool launches automatically once installation is completed. Once you see this screen, move on to chapter 5. Setting Up Your LaCie d2 SAFE Hard Drive. ■ 1. 2. 3. 4. 5. 6. 4.4. Install and Run the d2 SAFE Drive Software Fig. 4.4.A Fig. 4.4.B Connecting Your LaCie d2 SAFE Hard Drive Important Info: Screens may be slightly different on your computer, depending on operat- ing system and personal settings.
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LaCie d2 SAFE Hard Drive User Manual page 22 Mac Users Insert the LaCie Utilities CD-ROM included in the box content into your computer’s CD or DVD drive. To install the SAFE Hard Drive Configuration ap- plication, double-click the installation package icon (see Fig. 4.4.C). After you complete the LaCie SAFE Drive Install- er, a window will appear that notifies you of success- ful installation (Fig. 4.4.D). Click Restart to restart your computer. Proceed to section 5. Setting Up your LaCie d2 SAFE Hard Drive. ■ 1. 2. 3. 4. Fig. 4.4.C Important Info: If the top LED of your d2 SAFE Hard Drive doesn’t turn blue, please contact LaCie Customer Support. Connecting Your LaCie d2 SAFE Hard Drive Fig. 4.4.D
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LaCie d2 SAFE Hard Drive User Manual page 23 Connecting Your LaCie d2 SAFE Hard Drive 4.5. Disconnecting Your Hard Drive FireWire and USB external devices feature “plug & play” connectivity, which means that your drive can be connected and disconnected while the computer is run- ning. To prevent failures, however, it is important you follow these steps when disconnecting your LaCie d2 SAFE. Windows Users ■ From the System Tray (located in the lower right-hand side of your screen), click the Eject icon (a small green arrow over a hardware im- age). A message will appear, detailing the devices that the Eject icon controls, i.e. “Safely remove...”. Click on this prompt. You will be then given this message: “Safe to Remove Hardware” (or similar). It is now safe to disconnect the device. 1. 2. 3. Mac Users ■ Drag the hard drive icon to the trash. (The icons pictured below are generic FireWire and USB device icons.Your drive may be represented by an icon that looks like the drive itself.) When the icon disappears from your desktop, the drive can be disconnected. USB FireWire 1. 2. 4.6. Switching Interfaces FireWire and USB external devices feature “plug & play” connectivity, which means that your drive can be connected and disconnected while the computer is running. To prevent failures, however, it is important to unmount your drive before switching interfaces. See chapter 4.5. Disconnecting Your Hard Drive, above, for the unmounting procedure. Technical note: To quickly lock your SAFE drive, simply touch the sensor, and verify that the drive umnounts from the OS. See chap- ter 6.1. Unlocking and Locking Your SAFE Hard Drive for more information on locking your drive.
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LaCie d2 SAFE Hard Drive User Manual page 24 5. Setting Up Your LaCie d2 SAFE Hard Drive Configuring Your LaCie d2 SAFE Drive After you have installed SAFE Hard Drive Config- uration, you will use the First Use Assistant to register an administrator who will have full access and configu- ration permissions. To open the Assistant: Mac Users can either: Click on the SAFE Hard Drive icon ( )in the menu bar and select Configure... In the Finder, select Go Utilities SAFE Hard Drive Configuration. Windows Users can either: Click on the SAFE Hard Drive icon ( ) in the task bar and select Configure... Select Start Programs SAFE Hard Drive configuration. ❖ ❖ ❖ ❖ Fig. 5.1 The Welcome Page opens first, click Next to con- tinue. If you agree to the terms of the LaCie license agree- ment, click on the I agree button to continue. See Fig. 5.1. You will not be able to continue with setup or use your SAFE Hard Drive if you do agree to the terms and conditions. 1. 2. Important Info: If the SAFE Hard drive icon appears as a fingerprint only with no green dot, the SAFE Hard Drive may not be properly connected. Refer to section 4. Connecting Your SAFE Hard Drive. 5.1. Welcome Page and License Agreement Important Info: Mac screens shown. Screens may be slightly different on your comput- er, depending on operating system and personal settings.
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LaCie d2 SAFE Hard Drive User Manual page 25 Table of Contents After you agree to terms and conditions, the User Information window (Fig. 5.2.1) opens. 1. Enter a name for the first user.The first user has Ad- ministration permissions by default. 2. Click Next. Proceed to section 5.2.2. Registering Fingerprints and Initialization. Fig. 5.2.1 Important Info: User names can be a maximum of 32 characters and may only contain letters (without accents), numbers, spaces and uni- code characters. Important Info: The first user registered in the First Use Assistant becomes an Administra- tor by default. Any user added later can be given administrative privileges. 5.2. Registering the First User 5.2.1. User Information ■
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LaCie d2 SAFE Hard Drive User Manual page 26 Configuring Your LaCie d2 SAFE Drive Click on the tip of an unselected finger to begin reg- istering a fingerprint (Fig. 5.2.2.A). The swipe dia- logue appears. Swipe the selected finger over the fingerprint sen- sor as indicated by the swipe dialog. If the swipe is successful, the dialog prompts you to swipe the same finger a second and third time for confirmation. Your finger should lie flat in the recess. Make sure the top of your finger touches the top of the recess and slide it down slowly. For more on how to use the fingerprint sensor see chapter 3.1. How to Use the Fingerprint Sensor. When you have successfully swiped your finger three times, the swipe dialog displays three check marks and then closes (Fig. 5.2.2.B). Once your fingerprint is successfully registered, the swipe dialog closes. Repeat steps 1-3 for a second fingerprint. The first user must register at least two fingerprints. Register another fingerprint or click Next to continue. The Assistant initializes your drive with the appro- priate encryption key (Fig. 5.2.2.C). If the SAFE drive is connected to a windows computer, the disk is formatted in NTFS. If the SAFE drive is connected to a Mac computer, the disk is formatted in HFS+. Your LaCie d2 SAFE drive is now ready to use. Click OK to close the Assistant. 1. 2. 3. 4. 5. 6. 5.2.2. Registering Fingerprints and Initialization ■ Fig. 5.2.2.A Fig. 5.2.2.B Fig. 5.2.2.C
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LaCie d2 SAFE Hard Drive User Manual page 27 Using Your LaCie d2 SAFE Drive You can start to use your LaCie d2 SAFE drive once you’ve registered at least one user.If the drive is currently disconnected, first connect it (see chapter 4. Connecting Your LaCie d2 SAFE Drive for more information). 6. Using Your LaCie d2 SAFE Hard Drive 6.1. Unlocking and Locking Your SAFE Hard Drive Page 28 6.2. Using the Drive as an Administrator Page 29 6.3. Using Multiple SAFE Drives on the Same Computer Page 33 6.4. Preferences Page 33
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LaCie d2 SAFE Hard Drive User Manual page 28 Connect and switch on your SAFE Hard Drive. The window in Fig. 6.1.1.A opens. Place a registered finger flat in the recess of the finger- print sensor.Make sure the top of your finger touches the top of the recess and slide it down slowly. If the swipe is successful, the screen in Fig. 6.1.1.B. will appear.When the drive unlocks,it will mount on your computer. For more on how to use the fingerprint sensor see chapter 3.1. How to Use the Fingerprint Sensor. If you are having trouble getting the fingerprint sensor to recognize you, see chapter 11.2. Troubleshooting the Fingerprint Sensor. 1. 2. 3. 4. 6.1. Unlocking and Locking Your SAFE Hard Drive Fig. 6.1.1.A Fig. 6.1.1.B 6.1.1. Unlocking the Drive ■ Fig. 6.1.2 6.1.2. Locking the Drive ■ If you need to step away from your desk for a few minutes, you can easily re-lock your drive. Touch the biometric sensor or click on the SAFE Hard Drive icon ( ) and select Relock.The dialog in Fig. 6.1.2 opens. You can allow the SAFE drive to lock itself after the 5-second countdown or click Relock Drive to lock the drive immediately. 1. 2. Using Your LaCie d2 SAFE Drive Technical note: If the drive is already connected but has been locked, lightly tap the fin- gerprint sensor or click on the SAFE Hard Drive icon ( ) and select Unlock.
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LaCie d2 SAFE Hard Drive User Manual page 29 Using Your LaCie d2 SAFE Drive 6.2. Using the Drive as an Administrator Fig. 6.2.1.A 6.2.1. Accessing SAFE Hard Drive Configuration ■ To perform administrative functions such as adding, modifying or removing users, administrators must open SAFE Hard Drive Configuration. 1. Windows Users: Select SAFE Hard Drive Configu- ration from the Start menu. OR click on the SAFE Hard Drive icon ( ) and select Configure… Mac Users: Select SAFE Hard Drive Configura- tion from the Utilities folder in the Applications folder. OR click on the SAFE Hard Drive icon ( ) and select Configure… 2. Swipe a registered finger to verify that you have ad- ministrative privileges. (see Fig. 6.2.1.A). 3. If the swipe is successful, the main configuration screen opens. See Fig. 6.2.1.B. Fig. 6.2.1.B Important Info: SAFE Hard Drive Configuration can also be opened when you have access to your drive as an administrator. Click on the lock icon in your Task bar (Windows) or Dock (Mac) and you will have direct access to the User Administration window. Technical note: By default, the first user registered on the SAFE Hard Drive is an admin- istrator.
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LaCie d2 SAFE Hard Drive User Manual page 30 Using Your LaCie d2 SAFE Drive 6.2.2. Modifying a User’s Information In SAFE Hard Drive Configuration,select the a user from the list and click the Information tab. To change the user’s name, click in the Username field an enter a new name. Select new permissions. Read only means the user can read data on the drive, but cannot write anything to it. Read and write means the user can both read data on the drive and write new data to it. Administration means that the user has read/write privileges as well as the ability to control who else can use the drive and what data access rights the user has. Your settings are saved automatically as you make them. ■ 1. 2. 3. ❖ ❖ ❖ Fig. 6.2.2
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LaCie d2 SAFE Hard Drive User Manual page 31 Table of Contents 6.2.3. Modifying a User’s Fingerprints In SAFE Hard Drive Configuration, select a user from the list and click the Fingerprints tab. Proceed to 6.2.3.1. Adding a Fingerprint or 6.2.3.2. Removing a Fingerprint. ■ 6.2.3.1. Adding a Fingerprint Click on an unregistered finger and follow steps 2 and 3 in section 5.2.2. Registering User Fingerprints and Initialization. To register more fingerprints for the same user, repeat. 6.2.3.2. Removing a Fingerprint To remove a fingerprint, select it and click Remove this fingerprint... A confirmation dialog opens, asking if you are sure you want to remove the selected finger- print.Click Yes to confirm the deletion.This action can- not be undone. Fig. 6.2.3.B Important Info: The last fingerprint for an existing user cannot be removed; a new finger- print must first be registered or the user must be deleted. Fig. 6.2.3.A
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LaCie d2 SAFE Hard Drive User Manual page 32 6.2.6. Resetting the Drive To reset the drive to factory settings, click Reset users.... A confirmation dialog opens, asking if you are sure you want to remove all user and fingerprint infor- mation (Fig. 6.2.6.A). Click Yes to confirm the deletion. This action cannot be undone. ■ Fig. 6.2.5 Using Your LaCie d2 SAFE Drive 6.2.5. Removing Users To remove a user, select the user’s name from the user list on the main configuration screen and click Re- move user. A confirmation dialog opens, asking if you are sure you want to remove the user (Fig. 6.2.5). Click Yes to confirm the deletion. This action cannot be un- done. ■ 6.2.4. Adding New Users To register a new user,click Newuser...on the SAFE Hard Drive Configuration main screen (Fig. 6.2.4). A “New User” appears in the user list. Follow the instructions for adding changing user in- formation and fingerprints in sections 6.2.2. and 6.2.3. ■ Fig. 6.2.4 Fig. 6.2.6.B Fig. 6.2.6.A
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LaCie d2 SAFE Hard Drive User Manual page 33 Using Your LaCie d2 SAFE Drive If multiple SAFE drives are connected to your com- puter,the dialog in Fig.6.3.A appears when you attempt to open SAFE Hard Drive Configuration. Choose the drive you want to Configure or Unlock and click Configure… or Unlock… Also,a drive selection menu appears at the top of the main SAFE Hard Drive Configuration window. You can use this menu to view settings for any SAFE drive connected to your computer. See Fig. 6.3.B. 6.3. Using Multiple SAFE Drives on the Same Computer Fig. 6.3.A Fig. 6.3.B To change your preferences for the way Safe Hard Drive Configuration works with your computer, click the Preferences button on the main configuration win- dow and make your selections. 6.4. Preferences Fig. 6.4
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LaCie d2 SAFE Hard Drive User Manual page 34 Formatting Your d2 SAFE 7. Formatting Your LaCie d2 SAFE Hard Drive Technical note: FAT 32 (MS-DOS) is recommended for sharing a hard drive with Win- dows and Mac OS users. However keep in mind that the FAT 32 format will slow down your hard drive and single file size is limited to 4 GB. When your SAFE Hard Drive is initialized (see step 5 on page 26) it is formatted for your operating sys- tem. Your SAFE Hard Drive is is formatted in HFS+ if connected to a Mac, or in NTFS if connected to a Windows computer.If you would like to use your SAFE Hard Drive with both types of operating systems, you will have to reformat your drive to FAT 32. What is Formatting? When a disk is formatted, the following things oc- cur: the operating system erases all of the bookkeeping information on the disk, tests the disk to make sure that all of the sectors are reliable, marks bad sectors (i.e., those that are scratched) and creates internal address tables that it later uses to locate information.The LaCie Setup Assistant formatted your drive for you automati- cally the first time you used it. To reformat your drive, follow the instructions in this section. About Partitioning the d2 SAFE Hard Drive For technical reasons, the d2 SAFE Hard Driveap- pears as a removable media reader on Windows com- puters. Windows does not support partitioning of re- movable media. Mac users can divide the hard drive into sections, called partitions. A partition is a section of the hard drive’s storage capacity that is created to contain files and data. For instance, you could create three partitions on your drive: one partition for your office documents, one as a backup and one for your multimedia files. ■ ■ Use NTFS if... ...you will be using the drive only with Windows 2000 or Windows XP (performance will generally be greater when compared to FAT 32). This file system is compatible in read only mode with Mac OS 10.3 and higher. Use HFS+ if... ...you will be using the drive on Macs only; perfor- mance will generally be greater when compared to FAT 32. This file system is NOT compatible with Windows OS. Use FAT 32 (MS-DOS) if... ...you will be using your drive with both Windows and Mac OS 9.x or 10.x or sharing the drive be- tween Windows 2000, XP, and 98 SE. Maximum single file size is 4GB. Important Info: Reformatting will erase everything from the hard drive. If you have infor- mation that you want to protect or continue to use, back up this information before reformatting. File System Formats There are three different file system format catego- ries: NTFS, FAT 32 (MS-DOS), and Mac OS Extend- ed (HFS+). See the table below for more information. ■
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LaCie d2 SAFE Hard Drive User Manual page 35 Formatting Your d2 SAFE 7.1. Formatting Your LaCie d2 SAFE Hard Drive The process of formatting a drive on a computer running Windows 2000 or Windows XP consists of two steps: (1) installing a signature on the drive, and (2) formatting the drive.These steps will erase anything that is on the disk. Connect the drive to the computer via the interface port. Right-click My Computer and select Manage. From the “Computer Management” window, se- lect Disk Management (located below the Storage group). If the “Initialize and Convert Disk Wizard” window appears, click Cancel. Windows will list the hard drives that are installed on the system. Locate the drive that is represented by the icon. Right-click the icon and select Initialize. In the box to the right that says Unallocated, right- click and select New Partition… On the first page of the “New Partition Wizard,” click Next. 1. 2. 3. 4. 5. 6. 7. Fig. 7.1.A Fig. 7.1.B CAUTION: Following these steps will erase ev- erything from the hard drive. If you have informa- tion that you want to protect or continue to use, back up this information before performing these steps. Windows Users ■
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LaCie d2 SAFE Hard Drive User Manual page 36 Formatting Your d2 SAFE 8. Click Next. 9. Click Next. 10. Click Next. 11. Click Next. 12. In this window, you have the option of selecting the Quick Format option. This allows a much faster format; however, this will disallow Disk Manage- ment to check the drive for errors (recommended). Click Next. 13. Click Finish to begin the format process. 14. Your drive is ready for use and should now appear in your My Computer. Fig. 7.1.C Fig. 7.1.D
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LaCie d2 SAFE Hard Drive User Manual page 37 Formatting Your d2 SAFE Mac Users ■ Important Info: Please refer to section 7., Formatting Your LaCie d2 SAFE, for a more detailed comparison of the various file system for- mats. Connect the drive to the computer and turn on the drive. Select Utilities from the Go menu in the Finder menu bar. In the Utilities folder, double-click Disk Utility. The Disk Utility window will open (Fig. 7.1.E). Se- lect the volume labeled LaCie Hard Drive from the list of available hard disks on the left side of the win- dow. To reformat for use with Windows and Mac: Select the Erase tab. Select MS-DOS File System from the Vol- ume Format menu. Enter a name for the drive of no more than 11 characters. Click Erase. Click Erase again. Continue to Step 5. a. b. c. d. Select the Partition tab. From the Volume Scheme: menu, choose the num- ber of partitions you want to divide the drive into (Mac OS 10.x gives you the option of dividing the drive into at most 16 partitions). You can adjust the size of each partition using the slide bar between the partitions in the Volume Scheme: area. In the Volume Information section, enter a name for each volume (partition), choose the volume for- mat (Mac OS Extended, Mac OS Standard, UNIX File System, or MS-DOS if you did steps a-d). Once you have finalized the volume options, click Partition. Click Partition again when the alert mes- sage appears to continue. Mac Disk Utility will format and partition the disk according to your settings, and your drive will be ready to use. 1. 2. 3. 4. 5. 6. 7. 8. 9. Fig. 7.1.E Important Info: Apple recommends that unless you have a specific reason to use the UNIX File System (UFS), you should use the Mac OS Extended format because it provides a more familiar experience to Macintosh users. CAUTION: Following these steps will erase ev- erything from the hard drive. If you have informa- tion that you want to protect or continue to use, back up this information before performing these steps.
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LaCie d2 SAFE Hard Drive User Manual page 38 USB Questions & Answers 8. USB Questions & Answers What Are The USB Interface Benefits? Cross-platform: Use your USB peripherals on both Mac and Windows platforms. “Hot Swappable”: No need to shut down or restart your computer when adding or removing a USB de- vice. Plug it in and it’s ready to use. Automatic configuration: Once your device is con- nected, your computer recognizes the device and au- tomatically configures the necessary software. Daisy-Chaining: with USB ports on your computer, you can connect up to 127 peripherals using hubs. Easy Installation: One standardized port and plug combination makes it simple to connect. What Is The Difference Between USB And Hi-Speed USB 2.0? The main difference is speed. The original version of the interface is capable of throughput up to 12Mb/s. Hi-Speed USB 2.0 supports data speeds up to 480 Mb/ s, making it 40 times faster than its predecessor.This in- creased bandwidth translates into higher performance in demanding applications requiring high transfer rates. What Are The Ideal Uses For USB? USB is perfect for more traditional connections such as keyboards, mice, joysticks and scanners. These types of devices don’t require fast data transfer rates,and oper- ate very successfully at the slower speeds. What Are The Ideal Applications For Hi-Speed USB 2.0? Digital cameras, CD/DVD drives, hard drives and scanners will all benefit from the added bandwidth and performance gains of the new implementation of the ■ ❖ ❖ ❖ ❖ ❖ ■ ■ ■ USB standard. Hi-Speed USB 2.0 provides the neces- sary fast data transfer rates that today’s devices require, and combines the earlier specifications so older devices that operated under the original USB standards will still work with Hi-Speed USB 2.0. Will USB Devices Run Faster When Con- nected To A Hi-Speed USB 2.0 Bus? Unfortunately, no.The Hi-Speed USB 2.0 specifica- tion is specifically written to allow developers to design higher speed peripherals that can take advantage of the extra bandwidth. USB devices, though, will still operate at 12Mb/s at full-speed and 1.5Mb/s at low-speed on a Hi-Speed USB 2.0 bus.Even though USB devices won’t run any faster, they can work alongside Hi-Speed USB 2.0 devices on the same bus. However, if you plug in a Hi-Speed USB 2.0 device to a USB bus, the speed of the Hi-Speed USB 2.0 device will decrease to 12Mb/s. What Is A USB Hub? Technically, you can connect up to 127 devices to a single USB bus. For more than two devices, though, you must make new connections using a peripheral called a “hub.” A hub, which you hook up directly to a USB connector on your computer, usually has 4 or 7 output connections enabling you to connect the same number of peripherals. One of the hub’s main functions is to re- generate signals that lose strength as they are transmit- ted via the USB cable. By connecting yet another hub to a connector on the existing hub, you can then plug in a new set of peripherals etc, up to a maximum of 127. Some hubs have no power supply and others are self-powered. When you choose a hub, opt for the self- powered variety, as they have their own AC adapter. The most powerful hubs provide 0.5A of power to each port. If you buy a hub, make sure that it supports per-port ■ ■
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LaCie d2 SAFE Hard Drive User Manual page 39 USB Questions & Answers switching.This function prevents the entire chain of pe- ripherals from freezing up if one of them is not working properly or is down. Will Hi-Speed USB 2.0 Devices Work On USB Hubs And Vice Versa? You can use your Hi-Speed USB 2.0 devices with USB hubs, but the peripherals will be limited to USB performance levels. There are Hi-Speed USB 2.0 hubs that are able to communicate in three modes: high-speed (480Mb/s), full-speed (12Mb/s), and low-speed (1.5Mb/s). Hi- Speed USB 2.0 is backwards compatible, so you will be able to connect USB devices to Hi-Speed USB 2.0 hubs; however, the USB devices will still maintain their normal performance levels (i.e. 12 Mb/s). In order to achieve the fast data transfer rates of Hi- ■ Speed USB 2.0, you must connect your Hi-Speed USB 2.0 device directly to a Hi-Speed USB 2.0 port on ei- ther a computer or hub. For more information about the USB interface, please visit: www.lacie.com/technologies Technical note: Avoid using USB connectors found on certain pe- ripherals such as keyboards. These are passive (or passthrough) connectors that lead to power loss and unstable operation. Only use USB cables shorter than 5 meters (ap- proximately 15 feet). Using longer cables may cause the peripherals to malfunction due to exces- sive reduction in electrical signal strength. ❖ ❖
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LaCie d2 SAFE Hard Drive User Manual page 40 FireWire Questions & Answers What Does IEEE 1394 Mean? IEEE (the Institute of Electrical and Electronics Engineers) refers to the engineering corps that devel- oped the 1394th standard, defining the high-perfor- mance serial input/output (I/O) bus used to connect peripheral devices.There are now two standards: IEEE 1394a, which refers to the original standard adopted in 1995, and IEEE 1394b, which refers to the new standard, adopted in 2002. What Is The Relationship Between IEEE 1394, FireWire, iLink And DV? These four names all refer to the same interface: IEEE 1394 is the term commonly used in the com- puter industry. FireWire is the brand name used by Apple. iLink is the brand name used by Sony for both con- sumer electronics and personal computers. DV is short for “Digital Video,” and is used as the logo for the interface on most video camcorders. What Are The FireWire Interface Benefits? The FireWire interface is a fast, cross-platform se- rial bus, and is ideal for digital audio, video and graphic applications that demand plenty of bandwidth. Both versions of FireWire offer Plug & Play connectivity, so all you have to do is plug in your drive and you’re ready to go. They also allow up to 63 devices to be connect- ed via a single bus and offer peer-to-peer connectivity, enabling multiple computers and FireWire devices to be connected at the same time. FireWire also supports both isochronous and asynchronous capabilities, mean- ing that it can guarantee real-time data delivery,so there is no danger of inaccurately ordered or delayed frames. ■ ■ ❖ ❖ ❖ ❖ ■ What Is The Difference Between FireWire 400 And FireWire 800? Essentially, the main difference between the two in- terfaces is speed. FireWire 800 effectively doubles the bandwidth of the original FireWire 400 interface. The new FireWire 800 interface offers truly impressive re- sults, with speeds up to 800Mb/s for a single bus, and even greater for several buses in RAID 0 configura- tions. Other key advancements include the support of in- creased cabling distances and a newly enhanced arbitra- tion architecture. Utilizing cables constructed of professional-grade glass optical fiber, when both devices are connected via a FireWire 800 hub, FireWire 800 can burst data across 100 meters of cable. The new arbitration scheme greatly improves on the existing architecture by incorporating advanced 8B10B data encoding (based on codes used by Gigabit Ether- net and Fibre Channel),which reduces signal distortion, and also improves the arbitration time by prepping the arbitration while the current data packet is being sent, so that data is sent as soon as the current transmission is completed. What Are The Ideal Uses For FireWire? FireWire helped fuel a revolution for digital content creators,and was awarded a 2001 Primetime Emmy En- gineering Award by the Academy of Television Arts & Sciences for its contribution. Due to its high bandwidth and support of both isochronous and asynchronous data delivery, FireWire has found a very successful place in both the computer and consumer electronics industries. Whether connecting game consoles, personal video recorders, home stereo equipment, digital TVs, hard drives, CD/DVD-RW drives, printers, scanners, tape drives or other digital hardware equipment, FireWire is ■ ■ 9. FireWire Questions & Answers
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LaCie d2 SAFE Hard Drive User Manual page 41 FireWire Questions & Answers well suited to handle all these requirements. For those working with digital video, the new stan- dard will enable new bandwidth-intensive applications, such as multiple-stream, uncompressed, standard-defi- nition video. Will FireWire 400 Devices Run Faster When Connected To A FireWire 800 Port? Unfortunately, this is not the case. In order to at- tain FireWire 800 speeds, both the device and port have to be FireWire 800 enabled. For instance, an external hard drive with a FireWire 800 9-pin connection will only reach FireWire 800 transfer rates when it is con- nected to a FireWire 800 9-pin host bus adapter card via a properly certified FireWire 800 9-pin to 9-pin beta cable. When a FireWire 400 device is connected to a FireWire 800 port, the FireWire 400 device will only operate at the original FireWire 400 speeds. Will FireWire 800 Devices Work On FireWire 400 Ports And Vice Versa? The new standard was designed to be backwards compatible, meaning that FireWire 800 devices will still operate via the original FireWire 400 port. However, to connect a FireWire 800 device to a FireWire 400 ■ ■ port, a specific adapter cable must be used.Two types of FireWire 400 ports exist: 6-pin and 4-pin. For FireWire 800 devices to work, they must be connected by placing the 9-pin end of the FireWire cable into the FireWire 800 port of the device, and the opposite 6-pin or 4-pin end into the FireWire 400 port. The same holds true for FireWire 400 devices being connected to a FireWire 800 host port. The 4-pin or 6- pin end of the FireWire cable must be connected to the FireWire 400 port of the device,and the 9-pin end must be connected to the FireWire 800 port. When FireWire 400 and FireWire 800 devices are mixed, all transfer rates revert to the original FireWire 400 speed. What Do I Do If My Computer Does Not Have A FireWire Port? Most computers manufactured today incorporate at least one FireWire port. If your computer does not have a native port, you can install one by adding a PCI or PCMCIA host bus adapter card. Please contact your computer supply specialist for a specific card that will work with your system. For more information about PCI cards, please visit: www.lacie.com/addons ■
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LaCie d2 SAFE Hard Drive User Manual page 42 Frequently Asked Questions 10. Frequently Asked Questions (FAQ) Question ■ Answer ■ What operating systems is the d2 SAFE compatible with? For configuration, the LaCie d2 SAFE Hard Drive works with Windows 2000, Windows XP and Mac OS 10.2 and later. Once users are registered, your d2 SAFE Hard Drive can be used on every OS. Just swipe your finger over the sensor when the top led blinks. How many fingerprints can be regis- tered? Up to 10 fingerprints can be registered. How many users can have access to a d2 SAFE drive? A maximum of five users can have access to a single d2 SAFE drive.There must be at least one Administrator.The other users can either have Adminis- tration privileges or not. What should I do if the d2 SAFE drive remains locked after swiping my finger? Make sure that you are swiping your finger the right direction (the front of the drive should be facing you) and that you are touching the sensor for at least 1 second but no more than 5 seconds. Also, be sure to wait a few sec- onds after connecting the LaCie SAFE drive to the USB port on your com- puter. Check with the Administrator to make sure you are registered and that you are using the correct finger. You might also try cleaning the sensor with a dry, soft cloth or disconnecting and reconnecting the USB cable. If none of these things work, consult chapter 11.2.Troubleshooting the Fingerprint Sensor for more suggestions. How can an Administrator be changed? An Administrator can be changed by using the User Administration. How can the authorized users be changed? Only users with Administration privileges can add or remove users or change their profiles. Can an Administrator give different rights to each user? Yes, an Administrator can give each user Read Only access to the data, Read/Write access, or Administration privileges. Read Only access means that a user can read data, but not modify it or add new data to the drive. Read/Write access allows a user to both read data on the drive and create or modify data on the drive. Administration privileges allow the user to have Read/Write access as well as the ability to add or remove users or change user profiles. Should I keep a backup of the data stored on the d2 SAFE drive? It’s always a good idea to keep a backup, or even two backups, of your data. LaCie provides a full range of products for backing up data, including tape drives and CD and DVD burners.
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LaCie d2 SAFE Hard Drive User Manual page 43 Frequently Asked Questions Question ■ Answer ■ Do I need to install software on every machine that I want to connect to the d2 SAFE drive? No, the d2 SAFE drive does not require any special software to run. Just connect the d2 SAFE drive to the computer following the instructions in chapter 4. Connecting Your LaCie d2 SAFE Drive and authorized users can swipe their fingers over the sensor to access the drive. Can users change their profiles or re- move other users? No, because only users with Administration privileges have access to the User Administration required for adding and removing users and changing user profiles. Are my fingerprints stored on the d2 SAFE drive? The data for recognizing fingerprints is encrypted and stored locally on the drive.There is no way this data can become corrupted or be copied. Can I open the case on the d2 SAFE drive? If you remove the d2 SAFE drive from its case, you will void the product warranty. What is the probability that a finger- print from an unauthorized user can unlock the d2 SAFE drive? It’s very unlikely that this would happen. First, the biometry technology used is very safe and reliable. Second, each human has his own biological identity. Third, LaCie has selected a sensor for the d2 SAFE drive that is known for it’s reliability and quality.The image quality specification is really rigorous so it increases the reliability of the d2 SAFE drive. What happens if the fingerprint sensor is damaged? Just return the d2 SAFE drive to the factory and use the data from one of your backups in the meantime. (You did do a backup, right?) Please contact LaCie Customer Support. What happens if the Administrator is not available? LaCie highly recommends giving at least two people Administration privi- leges in case one person leaves the company or is not available. LaCie does not take responsibility should no Administrator be available to access the data on your drive. Can the d2 SAFE drive be used on a network? No, the LaCie d2 SAFE drive can only be used via USB, Hi-Speed USB 2.0 or USB 1.0. What is the LED for? The LED is: On (solid) when the drive is in configuration mode. Off when the drive is in normal operation mode, either locked or un- locked. Blinking when ready for sensor input – a finger can be swiped. ❖ ❖ ❖
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LaCie d2 SAFE Hard Drive User Manual page 44 Troubleshooting In the event that your LaCie d2 SAFE Hard Drive is notworkingcorrectly,pleaserefertothefollowingcheck- list to find out where the problem is coming from.If you have gone through all of the points on the checklist and your drive is still not working correctly,please have a look at the FAQs that are regularly published on our web site – www.lacie.com. One of these FAQs may provide an answer to your specific question. You can also visit the drivers pages, where the most recent software updates will be avail- able. If you need further assistance, please contact your LaCie reseller or LaCie Technical Support (see chapter 12. Contacting Customer Support for details). Manual Updates LaCie strives to give you the most up-to-date, com- prehensive user manuals available on the market. It is our goal to provide you with a friendly, easy-to-use format that will help you quickly install and utilize the many functions of your new device. If your user manual does not reflect the configuration of the product you purchased, please check our website for the most current version of the user manual. www.lacie.com ■ 11. Troubleshooting 11.1. Troubleshooting the Hard Drive Mac Users ■ Problem Question Answer The drive is not recognized by the computer. Does an icon for the drive ap- pear on the desktop? There should be an icon for the LaCie drive on the desktop. If the drive does not appear, follow the rest of the Trouble- shooting tips to isolate the problem. Does your computer’s configura- tion meet the minimum system requirements for use with this drive? Check chapter 2.2. Minimum System Requirements for more information. Is the drive’s power supply con- nected and turned on? Make sure that the power supply is properly connected (see chapter 4.1. Connecting The Power Supply), that the drive has been turned on by pressing the On/Off/Auto button the back of the drive, and that the outlet the power supply is connected to is also turned on. Did you follow the correct installation steps for the specific interface and operating system? Review the installation steps in chapter 4.2. Connecting the Interface Cable.
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LaCie d2 SAFE Hard Drive User Manual page 45 Troubleshooting Problem Question Answer The drive is not recognized by the computer. Are both ends of the FireWire or USB cables firmly attached? Check both ends of the FireWire or USB cables and make sure that they are fully seated in their respective ports.Try disconnecting the cables, waiting 10 seconds, and then reconnecting them. If the drive is still not recognized, restart your computer and try again. The drive turns on and off when you turn your computer on and off (USB and FireWire con- nections only). This is normal. Your drive has an autoswitching power feature, which means that if your drive is connected to your computer, turning the computer on will automatically turn the drive on. Like- wise, turning the computer off will automatically turn the drive off. If you wish to power off the drive while it is connected to your computer, first make sure that your computer is not accessing the drive and then follow the steps in chapter 4.5. Disconnecting Your Hard Drive. After you have disconnected the drive, switch the On/Off/Auto button on the back of the drive to turn the drive off. The drive is not recognized by the computer. Have the USB or FireWire driv- ers been installed correctly and enabled? Open Apple System Profiler and click on the Devices and Volumes tab. If your device is not listed, recheck the cables and try the other troubleshooting tips listed here. Is there a conflict with other device drivers or extensions? Contact LaCie Technical Support for help. Has the drive been formatted? Make sure that the drive has been formatted properly. Please see chapter 7. Formatting Your LaCie d2 SAFE Hard Drive for more details. Does your computer’s operating system support the file system? Check your computer’s documentation and see chapter 7. Formatting Your LaCie d2 SAFE Hard Drive for more details. Error messages un- der Mac OS 10.x. Did you get an “Error –50” mes- sage while copying to a FAT 32 volume? When copying files or folders from Mac OS 10.x to a FAT 32 volume, certain characters cannot be copied.These char- acters include, but are not limited to: ? < > / \ : Check your files and folders to ensure that these types of characters are not being used. Did you get an error message telling you that the drive has been disconnected when com- ing out of sleep mode? Simply ignore this message.The drive will remount to the desktop. LaCie drives conserve power by spinning down when you set your computer to sleep mode, and when the computer is “woken” from sleep, it does not give the drive enough time to spin-up from its sleep mode.
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LaCie d2 SAFE Hard Drive User Manual page 46 Troubleshooting Problem Question Answer Error messages un- der Mac OS 10.x. Are you having problems get- ting your FireWire device to be recognized? If you are having problems with your FireWire connection under Mac OS 10.2.x, upgrade to the latest Mac OS version. The drive is working slowly. Are there other USB or FireWire devices connected to the same port or hub? Disconnect any other USB or FireWire devices and see if the drive’s performance increases. The drive is not running noticeably faster when con- nected via Hi-Speed USB 2.0. Are you operating in Mac OS 9.x? Apple does not support the Hi-Speed USB 2.0 standard under Mac OS 9.x. You will be limited to the slower transfer rates of the original USB standard. Are you operating in Mac OS 10.x? Apple has only recently begun incorporating native Hi- Speed USB 2.0 ports in their computers.To achieve Hi- Speed USB 2.0 transfer rates, you will need to add a Hi- Speed USB 2.0 PCI or PC card to your computer. The drive is not running noticeably faster when con- nected via Hi-Speed USB 2.0. Is the drive connected to a USB port on your computer, or to a USB hub? If your drive is connected to a USB port or hub, this is normal. A Hi-Speed USB 2.0 device can only operate at Hi-Speed USB 2.0 performance levels when it is connected directly to a Hi-Speed USB 2.0 port or hub. Otherwise, the Hi-Speed USB 2.0 device will operate at the slower USB transfer rates. For more information, please see chapter 8. USB Questions & Answers. Is the drive connected to a Hi- Speed USB 2.0 port on your computer? Check to see that the Hi-Speed USB 2.0 drivers for both your host bus adapter and device have been installed cor- rectly. If in doubt, un-install the drivers and re-install them. Does your computer or operat- ing system support Hi-Speed USB 2.0? See chapter 2.2. Minimum System Requirements. System fan is not running. Confirm the outlet is powered, verify power connections, and try an alternate power cable.The fan on the LaCie d2 SAFE Hard Drive does not run continuously; it is activated at certain temperatures. Your drive may not have a fan. The LaCie d2 SAFE Hard Drive comes in different capacities, and only the highest capacities feature a drive fan.
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LaCie d2 SAFE Hard Drive User Manual page 47 Windows Users ■ Problem Question Answer The drive is not recognized by the computer. Has the drive been formatted? Make sure that the drive has been formatted properly. Please see chapter 7. Formatting Your LaCie d2 SAFE Hard Drive for more details. Does your computer’s operating system support the file system? Check your computer’s documentation and see chapter 7. Formatting Your LaCie d2 SAFE Hard Drive for more details. Is there an icon for the drive in My Computer? Go into My Computer and look for an icon and drive letter assigned to the LaCie drive. If the drive does not appear, follow the rest of the Troubleshooting tips to isolate the problem. Does your computer’s configura- tion meet the minimum system requirements for use with this drive? Check chapter 2.2. Minimum System Requirements for more information. Is the drive’s power supply con- nected and turned on? Make sure that the power supply is properly connected (see chapter 4.1. Connect The Power Supply), that the drive has been turned on by pressing the On/Off/Auto button the back of the drive, and that the outlet the power supply is connected to is also turned on. Did you follow the correct installation steps for the specific interface and operating system. Review the installation steps in chapters 4.2. The drive is not recognized by the computer. Are both ends of the FireWire or USB cables firmly attached? Check both ends of the FireWire or USB cables and make sure that they are fully seated in their respective ports.Try disconnecting the cables, waiting 10 seconds, and then reconnecting them. If the drive is still not recognized, restart your computer and try again. Troubleshooting
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LaCie d2 SAFE Hard Drive User Manual page 48 Problem Question Answer The drive is not recognized by the computer. Have the FireWire or USB driv- ers been installed correctly and enabled? Windows 2000 Users: Go to Start Menu > Settings > Control Panel > System > Hardware tab > Device Manager button > USB Controller or IEEE 1394 Controller. Click on the + sign next to the controller icon, and you should see your device listed. Windows XP Users: Go to Start Menu > Control Panel > Performance and Maintenance > System > Hardware tab > Device Manager button > USB Controller or IEEE 1394 Controller. Click on the + sign next to the controller icon, and you should see your device listed. If you still can’t see your device, recheck the cables and try the other troubleshooting tips listed here. Is there a conflict with other device drivers or extensions? Contact LaCie Technical Support for help. The drive turns on and off when you turn your computer on and off (USB and FireWire con- nections). This is normal. Your drive has an auto-switching power feature, which means that if your drive is connected to your computer, turning the computer on will automatically turn the drive on. Likewise, turning the computer off will automatically turn the drive off. If you wish to power off the drive while it is connected to your computer, first make sure that your computer is not accessing the drive and then follow the steps chapter 4.5. Disconnecting Your LaCie Hard Drive. After you have disconnected the drive, flip the On/Off button on the front of the drive to turn the drive off. FireWire 800 does not work under Windows 2000. Have you installed the Windows 2000 Service Pack 4? In order to operate FireWire 800 devices under Windows 2000, the Service Pack 4 update must be installed.This is a free download offered on Microsoft’s web site. The drive is working slowly. Are there other USB or FireWire devices connected to the same port or hub? Disconnect any other USB or FireWire devices and see if the drive’s performance increases. The drive is not running noticeably faster when con- nected via Hi-Speed USB 2.0. Is the drive connected to a USB port on your computer, or to a USB hub? If your drive is connected to a USB port or hub, this is normal. A Hi-Speed USB 2.0 device can only operate at Hi-Speed USB 2.0 performance levels when it is connected directly to a Hi-Speed USB 2.0 port or hub. Otherwise, the Hi-Speed USB 2.0 device will operate at the slower USB transfer rates. For more information, please see page chapter 8. USB Questions & Answers. Troubleshooting
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LaCie d2 SAFE Hard Drive User Manual page 49 Problem Question Answer The drive is not running noticeably faster when con- nected via Hi-Speed USB 2.0. Is the drive connected to a Hi- Speed USB 2.0 port on your computer? Check to see that the Hi-Speed USB 2.0 drivers for both your host bus adapter and device have been installed cor- rectly. If in doubt, un-install the drivers and re-install them. Does your computer or operat- ing system support Hi-Speed USB 2.0? See chapter 2.2. Minimum System Requirements. Are you using a certified Hi- Speed USB 2.0 cable to connect your drive? Ensure that the cable you are using has been properly certi- fied.The Hi-Speed USB 2.0 cable that was shipped with your LaCie drive has been properly certified and tested to comply with USB standards. The drive is not running noticeably faster when con- nected via Hi-Speed USB 2.0. Are you using Windows 98 SE or Windows Me? These systems are not supported; USB will not work with either Windows 98 SE or Windows Me. System fan is not running. Confirm the outlet is powered, verify power connections, and try an alternate power cable. The fan on the LaCie d2 SAFE Hard Drive does not run continuously; it is activated at certain temperatures. Your drive may not have a fan. The LaCie d2 SAFE Hard Drive comes in different capacities, and only the highest capacities feature a drive fan. Troubleshooting
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LaCie d2 SAFE Hard Drive User Manual page 50 Troubleshooting the Fingerprint Sensor In the event that your LaCie d2 SAFE Hard Drive's fingerprint sensor does not recognize you as an autho- rized user, please refer to the following checklist to find out where the problem is coming from.If you have gone through all of the points on the checklist and the finger- print sensor still does not recognize, please have a look at the FAQs that are regularly published on our web site – www.lacie.com. One of these FAQs may provide an answer to your specific question. You can also visit the drivers pages, where the most recent software updates will be available. If you need further assistance, please contact your LaCie reseller or LaCie Technical Support. See chapter 12. Contacting Customer Support for details. If you are having problems with your LaCie d2 SAFE Hard Drive, see chapter 11.Troubleshooting. Try the following things if the fingerprint sensor does not recognize you: Make sure the front of the drive is facing you. ❖ Make sure your finger is positioned properly. It should be flat and resting entirely on the sensor sur- face so that it touches the metal plate around the sen- sor itself. Try using the other registered finger. Try keeping your finger on the sensor for a longer period of time. Clean the sensor with a dry tissue or cloth. If you have dry skin, try touching your finger to your forehead or the side of your nose and then placing your finger on the sensor. If you have moist skin, try rubbing your finger on your slacks or shirt sleeve and then place your finger on the unit. Disconnect and then reconnect the drive. ❖ ❖ ❖ ❖ ❖ ❖ ❖ 11.2. Troubleshooting the Fingerprint Sensor

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