2big Thunderbolt 2

LaCie 2big Thunderbolt 2 manual

2big Thunderbolt 2

User manual for the LaCie 2big Thunderbolt 2 in English. This PDF manual has 67 pages.

Table of contents

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LaCie 2big Thunderbolt 2 User Manual 1 LACIE 2BIG THUNDERBOLT 2 USER MANUAL CLICK HERE TO ACCESS AN UP-TO-DATE ONLINE VERSION of this document. You will find the most recent content as well as expandable illustrations, easier navigation, and search capability.
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LaCie 2big Thunderbolt 2 User Manual 2 INTRODUCTION Welcome to the User Manual for the LaCie 2big Thunderbolt™ 2. LaCie's Thunderbolt 2 storage enclosures feature transfer rates with the potential to reach up to 20Gb/s bi-directional. Connect the LaCie 2big to a computer that supports Thunderbolt 2 technology for the ultimate in performance with 4k video and graphics. The LaCie 2big is ideal for professional editors, photographers, and graphic artists that demand extraordinary performance both in the office and the field. The LaCie 2big also features a USB 3.0 port. Transfer rates can reach up to 5Gb/s when connected to a computer with a USB 3.0 port. Since it is backwards compatible, USB 3.0 gives you universal connectivity to any computer with a USB 2.0 port. This manual will guide you through the process of connecting your LaCie 2big enclosure and explain its features. For questions on installation or use, consult the Getting Help page. BOX CONTENT LaCie 2big Thunderbolt 2 ■ External power supply ■ USB 3.0 cable (USB 2.0 compatible) ■ Thunderbolt cable ■ Removable access panel ■ RAID selection tool ■ Quick Install Guide ■ Important info: Save your packaging. In the event that the hard drive should need to be repaired or serviced, it must be returned in its original packaging.
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LaCie 2big Thunderbolt 2 User Manual 3 Software suite Visit LaCie 2big Thunderbolt 2 software to download your free suite of utilities including: Intego® Backup Manager Pro (Mac®) ■ Genie® Backup Manager Pro™ (Windows®) ■ LaCie Desktop Manager (monitor hard drive health and configure email alerts) ■ LaCie Private-Public (protect data with AES 256-bit encryption) ■ MINIMUM SYSTEM REQUIREMENTS Your system must meet certain requirements in order for your LaCie product to function properly. For a list of these requirements, please refer to the product packaging or consult the product support web page at www.lacie.com/support/.
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LaCie 2big Thunderbolt 2 User Manual 4 VIEWS OF THE ENCLOSURE Front view LED and power button 1. Hard drive trays 2.
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LaCie 2big Thunderbolt 2 User Manual 7 Side view Removable access panel 1.
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LaCie 2big Thunderbolt 2 User Manual 8 Side view - open panel SELECT: RAID selection button 1. FAST, SAFE, JBOD: LEDs for RAID modes 2. CONFIRM: RAID confirmation button 3.
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LaCie 2big Thunderbolt 2 User Manual 9 Rear view - open panel USB 3.0 port 1. Thunderbolt 2 ports 2. Power supply connection (12V 5A) 3.
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LaCie 2big Thunderbolt 2 User Manual 10 QUIET OPERATION AND HEAT MANAGEMENT To reduce noise during operation, the LaCie 2big's fan is located at the back of the device. The advanced thermo-regulated fan guarantees optimal heat management by adjusting its rotational speed for the environment and a wide exhaust chamber allows for enhanced airflow. Additionally, the LaCie 2big's metal casing dissipates heat from the hard drives, keeping them safe and prolonging their life. Since LaCie's unique design draws heat away from the internal hard drives, the external casing will be warm to the touch after extended use. Important info: Make sure that the exhaust vent on the back bezel is not obstructed and that there is a natural airflow across the casing.
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LaCie 2big Thunderbolt 2 User Manual 11 POSITION AND STACKING Always make certain to place the LaCie 2big on a flat, even surface designed to support the heat output and airflow of a professional hard drive enclosure. For proper heat dissipation, the LaCie 2big is designed to stand on its rubber feet, situated on the bottom of the enclosure. DO NOT place the enclosure on its side when it is powered on. When using multiple enclosures, you can stack one LaCie 2big Thunderbolt 2 enclosure on top of another LaCie 2big Thunderbolt 2 enclosure. However, due to the weight and balance of the LaCie 2big, stacking more than two enclosures poses a severe risk that the devices will fall. DO NOT stack other hard drives, enclosures, or equipment on top of the LaCie 2big. The warranty for your LaCie 2big Thunderbolt 2 will be voided if you: Stack more than two LaCie 2big Thunderbolt 2 enclosures. ■ Stack other hard drives, enclosures, or equipment on top of the LaCie 2big Thunderbolt 2. ■
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LaCie 2big Thunderbolt 2 User Manual 12 LACIE 2BIG THUNDERBOLT 2: ADVANCED STORAGE TECHNOLOGY THUNDERBOLT 2 TECHNOLOGY The LaCie 2big Thunderbolt 2 uses Thunderbolt 2 technology, the fastest, most versatile connection for your computer. While first generation Thunderbolt technology transfer rates are 10Gb/s bi-directional, Thunderbolt 2 technology provides 20Gb/s bi-directional. Additionally, Thunderbolt 2 technology gives priority to the video stream, apportioning the required bandwidth for playback. This is a critical advantage when working with high-end video and 3D graphics. For example, an editor is working with two streams, 4K video at 12Gb/s and data at 4Gb/s. Whereas first generation Thunderbolt technology may experience difficulty with the video signal, Thunderbolt 2 technology allows it to pass without a problem, dividing the bandwidth as needed for playback. Important cable info: When connecting your Thunderbolt enclosure to a computer or compatible devices, use cables specifically constructed to support Thunderbolt technology. Important info: A Thunderbolt enclosure must be connected to a computer that supports Thunderbolt technology. While the ports on the back of the device can easily seat Mini DisplayPort cable ends for daisy chaining displays, the Thunderbolt storage will only work when connected to a computer that supports Thunderbolt technology.
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LaCie 2big Thunderbolt 2 User Manual 13 LaCie 2big Thunderbolt 2 technology: hardware RAID for protection and performance Featuring hardware RAID, the LaCie 2big is a rarity in the world of high-end direct-attached storage (DAS). While most DAS must choose between high transfer rates or data protection, the LaCie 2big offers both extraordinary performance and built-in protection. Its RAID saves your computer from expending critical processing resources on storage management, which is crucial for video and graphics applications that place heavy demands on computer CPUs. Further, hardware RAID gives you options to configure the hard drives to suit the needs of your working environment (see Manage RAID). The LaCie 2big features: Desktop convenience ■ Aluminum front and all-metal enclosure ■ Hardware RAID ■ RAIDs FAST (RAID 0), SAFE (RAID 1), and JBOD ■ Two Thunderbolt 2 technology ports, up to 20Gb/s bi-directional per port ■ One USB 3.0 port, up to 5Gb/s and universal connectivity ■ Daisy chain Thunderbolt 2 and first generation Thunderbolt devices (up to seven, including the computer) ■ Hot-swappable hard drives to reduce downtime ■
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LaCie 2big Thunderbolt 2 User Manual 14 LEDS AND LED POWER BUTTON LED STATES The LED on the front of the LaCie 2big provides indications on the state of its health: LED State Solid blue The product is in active mode. Blinking blue The product is starting up or shutting down. The LED will become solid blue once it has initialized. Blinking blue and red The product is synchronizing the RAID SAFE. Solid red RAID SAFE is broken; the device's temperature is too high; or, the product is experiencing a severe error. Contact LaCie technical support Blinking red RAID SAFE is degraded. Off The product is: turned off; not receiving power; in idle mode; experiencing system failure; or, experiencing electronic board failure. See below for information on powering down the hard drives within the enclosure. If the device is connected to a power supply and turned on but the LED remains off, contact LaCie technical support. Hard drive LEDs The hard drive LEDS are located on top of the hard drive drawers. LED Behavior State Solid blue The product is in active mode. Blinking blue The product is starting up; data is being copied to or from the product; data is being accessed. Solid red Failed hard drive. Contact LaCie technical support Off The product is: turned off; not receiving power; in idle mode; experiencing system failure; or, experiencing electronic board failure. See below for information on powering down the hard drives within the enclosure. If the device is connected to a power supply and turned on but the LED remains off, contact LaCie technical support.
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LaCie 2big Thunderbolt 2 User Manual 15 Receiving power The LaCie 2big powers on automatically when it meets the following two conditions: Connected directly to a computer via the USB port. The computer must be powered on. ■ Connected to a live power source via the included power supply. ■ Note on the USB 3.0 connection: The LaCie 2big can be connected to a USB 2.0 port on your computer. To take advantage of SuperSpeed USB 3.0 transfer rates, you must connect the enclosure to a computer with a USB 3.0 port. LED BUTTON The LED is also a button to turn the LaCie 2big on or off. Always eject the LaCie 2big’s volumes before turning it off or placing it in idle and power-saving modes. Long press. Push the LED for two seconds to power off the enclosure. ■ Short press. Push the LED for one second to: power on the device; place the device into idle mode ■ (Thunderbolt 2 only, see below); wake the device from idle mode (Thunderbolt 2 only, see below); or, place the device into power-saving mode (USB 3.0, see below). The LaCie 2big powers on automatically when it is connected to a computer that is also powered on. However, if you turn the LaCie 2big off using a long press, you must turn the device on manually.
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LaCie 2big Thunderbolt 2 User Manual 16 Idle mode (Thunderbolt 2 only) You can use the LED button to enter idle mode: Unmount the volumes (see Unmounting Your Drive). 1. Apply a short press to the LED button. 2. The enclosure will stop sending power to the hard drives. Idle mode allows you to daisy chain Thunderbolt 2 devices and first generation Thunderbolt devices even when the hard drives are not active. To exit idle mode, apply a short press to the LED button. The hard drives spin up and the volumes should appear on the desktop. Technical note: The LaCie 2big must receive power via its power cable to allow for a daisy chain in idle mode. Power-saving mode (USB 3.0) The LaCie 2big will stop sending power to the hard drives when it enters power-saving mode. To spin down the hard drives, apply a short press to the LED button. Perform the same action to exit power-saving mode.
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LaCie 2big Thunderbolt 2 User Manual 17 CABLES AND CONNECTORS MAC THUNDERBOLT Your LaCie product features Thunderbolt 2 technology, the most flexible interface ever created. When connected to a computer that supports Thunderbolt 2 technology, your LaCie device can reach up to 20Gb/s, bi-directional, on a single port, the fastest data connection available on a personal computer. You can also use Thunderbolt 2 technology storage devices with computers that support first generation Thunderbolt. However, you will be limited to first generation technology transfer rates, up to 10Gb/s, bi-directional. Thanks to support for both data streams and mini DisplayPort video, you can connect either a storage peripheral or a display to a Thunderbolt port. However, it's not possible to use a mini DisplayPort cable to connect a storage peripheral to a Thunderbolt port. You must use a Thunderbolt cable. Connector Face (to computer) Cable End (to computer) Cable End (to product) Connector Face (to product)
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LaCie 2big Thunderbolt 2 User Manual 18 PC/MAC USB 3.0 USB is a serial input/output technology for connecting peripheral devices to a computer. SuperSpeed USB 3.0 is the latest implementation of this standard, and it provides higher bandwidth and new power management features. Transfer rates can attain up to 5 Gbits/s as opposed to USB 2.0's 480 Mbits/s. This means USB 3.0 is theoretically up to ten times faster than its predecessor. Your LaCie drive is shipped with a SuperSpeed USB 3.0 cable to ensure maximum data transfer performance when connected to a compatible USB 3.0 port. The cable will also work when connected to a USB 2.0 or 1.1 port, but drive performance will be limited to their respective transfer rates. Connector Face (to Computer) Cable End (to Computer) Cable End (to Hard Drive) Connector Face (to Hard Drive)
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LaCie 2big Thunderbolt 2 User Manual 19 GETTING CONNECTED Follow the steps in the order they are given to ensure that the LaCie 2big Thunderbolt 2 volume mounts correctly on your computer. By default, the drives are configured in FAST mode (see Manage RAID) and formatted for Mac (HFS+ journaled). WINDOWS AND THE LACIE 2BIG Since the LaCie 2big is preconfigured for Mac, Windows users must clean the hard drives when first connecting the device to the computer. Directions to clean the hard drives can be found below (Windows only - clean the hard drives).
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LaCie 2big Thunderbolt 2 User Manual 20 CONNECT THE INTERFACE AND POWER CABLES Remove the side panel to access the interface and power connections. Place one hand on the front of the 1. device for balance and use the other hand to push on the rear of the panel and slide the panel away from the enclosure. Important: The side panel may require added pressure to remove it from the slot. Connect the included power supply in the following order: 2. The LaCie 2big’s power port. 1. An active power outlet. 2. Connect the LaCie 2big to your computer. Plug one end of the cable to the LaCie 2big and the other end to a 3. compatible port on your computer.
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LaCie 2big Thunderbolt 2 User Manual 21 Thunderbolt 2 (Mac): Use the included Thunderbolt technology cable. The second Thunderbolt 2 port on the ■ enclosure can be used to daisy chain compatible devices and displays (see Daisy Chain (Thunderbolt 2 only) ). USB 3.0 (PC/Mac): Use the included USB 3.0 cable. USB 3.0 transfer rates are only available when ■ connecting the LaCie 2big to a computer with a USB 3.0 port. The LaCie 2big will turn on automatically if your computer is powered on. 4. Mac users: The volume will mount on the desktop. ■ Windows users: Clean the hard drives before formatting them for Windows. See the note below. ■ Replace the side panel to protect the cable connections. Important: The side panel may require added 5. pressure to reinsert it into the slot.
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LaCie 2big Thunderbolt 2 User Manual 22 Windows only - clean the hard drives Since the hard drives are formatted for Mac (HFS+), all partitions must be erased, including the EFI partition. Windows Disk Management cannot erase the EFI partition so you must run Diskpart, a separate Windows utility. For additional information on Diskpart, click here. Important info: Cleaning hard drives is data destructive. If you have data on the LaCie 2big, LaCie recommends that you back up all files before following the steps below. The steps below are illustrated using a standard hard drive enclosure with two hard drives. The images may not represent your product. Diskpart will delete and format any hard drive that you select. Therefore, to avoid deleting data on other 1. devices, disconnect all external hard drives from your PC except the LaCie 2big. LaCie is not responsible for lost data. Diskpart cannot delete the System disk. Connect the LaCie product to your Windows computer via the included USB 3.0 cable (see Getting Connected 2. ). If necessary, turn the device on (see LEDs and LED Power Button). Search for and launch Diskpart. 3.
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LaCie 2big Thunderbolt 2 User Manual 23 In the Diskpart prompt, type list disk. 4. Make certain to locate the disk number(s) for your LaCie device then type select disk n. n is the number for 5. the first LaCie hard drive (1 in the screenshot below). If you are uncertain of the disk number for the LaCie product, launch Disk Management. You should see the number assigned to the LaCie product.
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LaCie 2big Thunderbolt 2 User Manual 24 Diskpart will confirm that your hard disk has been selected. 6. To delete all partitions on the hard disk, type clean. 7. Diskpart will confirm that your hard disk is clean, meaning that the partitions have been deleted. 8.
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LaCie 2big Thunderbolt 2 User Manual 25 The LaCie product is ready to be formatted for your operating system. See Formatting for instructions. 9.
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LaCie 2big Thunderbolt 2 User Manual 26 UNMOUNTING THE VOLUME In order to avoid file system corruption, it is important to unmount the volumes before turning off the enclosure or disconnecting the interface cable. See Unmounting Your Drive for details.
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LaCie 2big Thunderbolt 2 User Manual 27 DAISY CHAIN (THUNDERBOLT 2 ONLY) Use the enclosure's two Thunderbolt 2 technology ports for: Direct connection to a computer that is compatible with Thunderbolt 2 technology or first generation ■ Thunderbolt technology Daisy chaining with devices and displays that are compatible with Thunderbolt 2 technology and first ■ generation Thunderbolt technology DAISY CHAIN: THUNDERBOLT 2 TECHNOLOGY AND FIRST GENERATION THUNDERBOLT TECHNOLOGY Thunderbolt 2 technology is an update of first generation Thunderbolt technology. While Thunderbolt technology continues to provide impressive transfer rates of up to 10Gb/s bi-directional, Thunderbolt 2 technology offers improved performance with a potential of up to 20Gb/s bi-directional. Thunderbolt 2 technology also gives you greater flexibility when using video and data, assigning greater throughput to the stream that carries the heavier load. You must have a computer that supports Thunderbolt 2 technology in order to take advantage of the updates in performance and the intelligent sharing of bandwidth. Similar to first generation Thunderbolt technology, a single Thunderbolt 2 technology daisy chain can have up to seven devices, including the computer. For example, you can daisy chain five LaCie 2big Thunderbolt 2 enclosures on the same line with a display. Provided that your computer supports Thunderbolt 2 technology, transfer rates have the potential to reach up to 20Gb/s bi-directional for all devices. You can also add the LaCie 2big to a daisy chain that includes first generation Thunderbolt technology devices. For example, your computer supports Thunderbolt 2 technology and you add the LaCie 2big to a daisy chain that includes three first generation Thunderbolt technology storage devices and a display with a MiniDisplay port. In such a case, make certain that the LaCie 2big is the first enclosure connected to the computer. You can lose the higher performance offered by Thunderbolt 2 technology if a Thunderbolt 2 device is daisy-chained behind first generation Thunderbolt devices and/or displays.
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LaCie 2big Thunderbolt 2 User Manual 28 How to daisy chain Connect the Thunderbolt cable to one of the Thunderbolt 2 ports on the back of the LaCie 2big and to your computer. The additional port may be used to daisy chain compatible first generation Thunderbolt and Thunderbolt 2 peripherals, such as hard drives and monitors. If you have another Thunderbolt 2 storage device, make certain to connect it to the LaCie 2big before adding first generation Thunderbolt technology devices and/or displays. Important cable info: When connecting your enclosure to a computer or compatible devices, use cables specifically constructed to support Thunderbolt technology. Thunderbolt technology cables are compatible with Thunderbolt 2 technology devices and first generation Thunderbolt technology devices. Important info: To reach Thunderbolt 2 technology transfer rates of up to 20Gb/s bi-directional, the LaCie 2big must be connected to a computer that supports Thunderbolt 2 technology. Connecting the LaCie 2big to a computer that supports first generation Thunderbolt technology allows for transfer rates up to 10Gb/s bi-directional. Daisy chain: idle mode You can daisy chain Thunderbolt 2 technology and first generation Thunderbolt technology devices even when the disks are spun down. To enter idle mode, apply a short push to the LED power button (see LEDs and LED Power Button). The status LED will blink slowly, indicating that the LaCie 2big is in idle mode. Thunderbolt devices daisy-chained to the LaCie 2big will continue to receive power.
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LaCie 2big Thunderbolt 2 User Manual 29 LACIE DESKTOP MANAGER LaCie Desktop Manager is a software utility that provides important information regarding the status and health of your device. INSTALLING LACIE DESKTOP MANAGER Follow the directions below: Click the link to download the installer for LaCie Desktop Manager: LaCie 2big Thunderbolt 2 software 1. Once the download is complete, locate the installer on your computer. Generally, downloads can be found in 2. the Downloads folder. Launch the installer for your operating system and follow the setup wizard to completion. 3. When setup is complete, launch LaCie Desktop Manager from the System tray (Windows) or the Menu bar (Mac). Windows Mac LaCie Desktop Manager provides a list of all compatible LaCie devices in the left-hand column. If you have more than one compatible LaCie device, choose a product and use the tabs to navigate to the page you want. Options can vary based upon the product.
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LaCie 2big Thunderbolt 2 User Manual 30 INFO TAB Review the details of your device: Name ■ Model ■ Hard drive ID ■ Connection type ■ Total capacity ■ Available capacity ■ REFORMAT From the Info tab, you can reformat the hard drives. Caution: Choosing Reformat launches your operating system's disk utility (see Formatting for details). Formatting erases all data stored on your hard drives. To protect files, back up your hard drives before selecting Reformat.
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LaCie 2big Thunderbolt 2 User Manual 31 STATUS TAB Review the health of the: Hardware ■ RAID configuration ■ You can also enable alerts to receive status updates. Important info: Activating alerts may affect the transfer rates of your device. For optimal transfer rates, disable alerts.
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LaCie 2big Thunderbolt 2 User Manual 32 EMAIL TAB You can enter up to five email addresses to receive messages regarding changes to the status of your LaCie device. You can also enter an email subject line. Check the boxes to select the events that trigger email alerts.
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LaCie 2big Thunderbolt 2 User Manual 33 MANAGE RAID ABOUT RAID MODES Review the table below for an overview of the different RAID modes: RAID mode Capacity Protection Speed Factory default FAST (RAID 0) 100% None Excellent Yes SAFE (RAID 1) 50% Excellent Good No JBOD 100% None Good No FAST (RAID 0): RAID 0 is the fastest RAID mode. In a RAID 0 array, the available capacities of each hard drive are added together so that one logical volume mounts on the computer. It offers the best performance but no data protection should a hard drive fail.
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LaCie 2big Thunderbolt 2 User Manual 34 SAFE (RAID 1): RAID 1 provides data protection since all data is written to each hard drive at the same time. In the event of a single hard drive failure, data remains available on the other hard drive. Due to the time it takes to write the data twice, performance is reduced when compared to RAID 0. RAID 1 is a good choice when safety is more important than speed. However, RAID 1 also reduces the available drive space by 50% due to the need to write every bit of data to each hard drive. JBOD: Hard drives in a JBOD configuration are treated as individual volumes and data is stored sequentially. For example, data is written to Disk 1 first. Once Disk 1 is full, data will be written to Disk 2. An advantage to this level of RAID is the availability of 100% of the hard drives' total storage capacity. However, it does not offer protection and all data will be lost if a single hard drive fails.
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LaCie 2big Thunderbolt 2 User Manual 35 MODIFY THE RAID MODE Important info: Changing the RAID mode destroys data stored on the LaCie 2big. Back up all your data before adjusting the RAID. Before starting the steps below, locate the RAID selection tool included with the enclosure and know the RAID mode you want to use. Unmount the LaCie 2big's volumes from your computer (see Unmounting Your Drive). 1. Power off the device using the LED button (see LEDs and LED Power Button). 2. Remove the side panel for access to the RAID selection and confirmation buttons (see Getting Connected). 3. The power supply must remain connected to the device. Use the sharp end of the RAID selection tool to press and hold down the SELECT button. 4. Without releasing the SELECT button, turn on the product by pressing the front LED button. 5. All the RAID mode LEDs flash momentarily before the LED for the current RAID mode blinks on its own. Using 6. the RAID selection tool, press the SELECT button to toggle between the modes.
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LaCie 2big Thunderbolt 2 User Manual 36 When the LED for your preferred RAID mode is lit, use the RAID selection tool to press the CONFIRM button. 7. IMPORTANT: Press CONFIRM within five seconds or the selection mode turns off and the configuration reverts to the current RAID. Your computer prompts you to initialize the new RAID volume. You must initialize and format the hard drives 8. for use with your computer (see Formatting). Replace the side panel to protect the cable connections. 9. Technical note: Behavior will differ slightly if the interface cable is not connected to its port during the RAID modification. The device will power off once the RAID has been changed.
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LaCie 2big Thunderbolt 2 User Manual 37 Important info: If the RAID mode has not been changed, you can try the steps again. When following the steps, make certain to choose CONFIRM as soon as the LED toggles to your preferred RAID mode.
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LaCie 2big Thunderbolt 2 User Manual 38 RAID configuration times The table below provides estimated times to configure the RAID. RAID Time to complete FAST Less than a minute SAFE Several hours to one or more days (see note below) JBOD Less than a minute The time to complete the RAID SAFE synchronization is based upon total hard drive capacity. Though the time to synchronize may take several hours, you can begin using the volume immediately by initializing it with your operating system's disk utility (see Formatting). Performance may be affected during RAID synchronization. Automatic power off and RAID SAFE synchronization In general, the LaCie 2big powers off when the computer is shut down. However, the device remains powered on if it is in the midst of a RAID SAFE synchronization.
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LaCie 2big Thunderbolt 2 User Manual 39 FORMATTING ABOUT FILE SYSTEM FORMATS Mac Users You can customize the storage device by reformatting and/or partitioning it with separate file system formats. For optimal performance in Mac OS environments, format and partition the storage device as one large Mac OS Extended volume. Mac OS Extended (HFS+): Mac OS Extended refers to the file system used by Mac OS X. HFS+ represents an optimization of the older HFS file system by using hard disk space more efficiently. With HFS+, you are no longer limited by block size. FAT32: FAT32 is an older format with a maximum single file size limited to 4GB. Since performance is far from optimal, use FAT32 only if you are going to share your LaCie storage device between Mac and Windows computers. See the table below for a comparison between HFS+ and FAT32. Mac File System Formats Use HFS+ if: …you will be using the storage device on Macs only. Performance is far superior when compared to FAT32. HFS+ is NOT compatible with Windows. Use FAT32 if: …you will be using your storage device with both Windows and Mac computers.
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LaCie 2big Thunderbolt 2 User Manual 40 Windows Users FAT32: FAT is an acronym for File Allocation Table, which dates back to the beginnings of DOS programming. Originally, FAT was only 16 bits, but after the second release of Windows 95 it was upgraded to 32 bits, hence the name FAT32. FAT32 is supported by Windows 7 and Windows 8 but the volume size is limited to 32GB and the individual file size is limited to 4GB. Technical info: FAT32 can reduce the performance of your LaCie product. NTFS: This acronym stands for New Technology File System, and it is the native file system for Windows 7 and Windows 8. NTFS offers several features that are not available with FAT32: file compression, encryption, permissions, auditing, and mirroring drives. The minimum supported volume size for NTFS is 10MB with a maximum of 2TB when initialized in the MBR format. For greater flexibility, use the GPT format with NTFS to remove limits on file and partition sizes. Volumes created in NTFS are native read and write for Windows 7 and Windows 8. Mac OS X 10.5 or higher can read and write to the NTFS partitions with the help of third-party drivers. See the table below for a comparison of NTFS and FAT32. Windows File System Formats Use NTFS if: …you will be using the storage device only with Windows 7 and Windows 8. NTFS performance is significantly better than FAT32. This file system is also compatible in read-only mode with Mac OS 10.3 and higher. Use FAT32 if: …you will be using your storage device with both Windows and Mac computers. Maximum single file size is limited to 4GB and performance if far from optimal.
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LaCie 2big Thunderbolt 2 User Manual 41 FORMATTING INSTRUCTIONS The steps listed below will help you to format and partition a storage device. For more information on choosing the optimal file format, refer to About File System Formats. Caution: Formatting will erase everything on the storage device. LaCie highly recommends that you back up all data on your storage device before performing the steps below. LaCie is not responsible for any data lost due to formatting, partitioning, or using a LaCie storage device. Important Info: Formatting the LaCie partition will delete the included User Manual and utilities. Copy all data, including documentation and software from the LaCie partition, before formatting your storage device. User Manuals and select software may also be downloaded from www.lacie.com/support/. Note: Refer to your operating system's documentation for more information on formatting and partitioning your storage device.
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LaCie 2big Thunderbolt 2 User Manual 42 Windows Users Make sure the storage device is connected to and mounted on the computer. 1. Right-click on Computer and choose Manage. From the Manage window select Disk Management. 2. From the list of storage devices in the middle of the Disk Management window, locate your LaCie device. 3. By default, a partition is already created on the device with LaCie software utilities. Follow your operating 4. system instructions to reset the existing partition. To create a new partition, select New Simple Volume. Follow the on-screen instructions when the New 5. Simple Volume Wizard appears. Mac Users Make sure the storage device is connected to and mounted on the computer. 1. Select Utilities from the Go menu in the Finder menu bar. 2. In the Utilities folder, double-click Disk Utility. 3. Disk Utility will display the message Select a disk, volume, or image. All connected storage devices, partitions, or disk images will be displayed in this column. Storage devices in this column may have multiple listings. The top name is the name of the physical device's manufacturer, and includes the formatted capacity. Select the storage device in the left-hand column. 4. Click the Erase tab. 5. Choose a format from the drop-down window. See About File System Formats for more information on 6. choosing a file format. Give the volume a name. 7. Click Erase… and confirm your selection in the popup window. 8.
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LaCie 2big Thunderbolt 2 User Manual 43 REMOVING AND REPLACING A HARD DRIVE Important info: Your LaCie professional DAS gives you instant updates on the health of the enclosure and its hard drives. In addition to LED status indications, you can configure the system to send you email alerts (see LaCie Desktop Manager). It is highly recommended that you address all warnings and alerts immediately. Ignoring a potential problem or urgent hardware alert can lead to irreparable damage to the DAS and a serious loss of data.
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LaCie 2big Thunderbolt 2 User Manual 44 REMOVING A HARD DRIVE RAID FAST Important info: LaCie is not responsible for any lost data and cannot guarantee that your data will be saved by following these steps. If you remove a hard drive from an unprotected array when the LaCie 2big is powered on, you can lose all your data. If one of the drives in RAID FAST mode has been removed and the front LED turns solid red, try the following: Power off the device using a long press on the front LED button or unplug the power cable from the device. 1. Eject and reinsert the hard drive with the red LED. 2. Wait 10 seconds and, if applicable, connect the power cable to the device. 3. Power on the LaCie 2big by pressing the front LED button. 4. Important info: Adding hard drives that are part of LaCie 2big RAID FAST array to another enclosure or, directly to a computer, will corrupt data.
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LaCie 2big Thunderbolt 2 User Manual 45 RAID SAFE You can replace one drive from a protected array while the device is powered on without losing data. This process is referred to as “hot-swapping” and can be performed when a hard drive in a protected array has failed (see LEDs and LED Power Button for health indications). RAID JBOD Each hard drive in JBOD mode is treated as a separate volume. Therefore, removing one of the hard drives is similar to disconnecting a standard plug and play hard drive. Before removing a hard drive, make certain to eject its volumes from your computer. For instructions on how to properly eject a hard drive, see Unmounting Your Drive. When removing one drive improperly, it is likely that both volumes will unmount at the same time. However, the volume for the hard drive that is within its slot will reappear.
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LaCie 2big Thunderbolt 2 User Manual 46 REPLACING A HARD DRIVE The front LED lets you know the state of a RAID array. Solid blue: the RAID is healthy. ■ Blinking red (SAFE only): the RAID is degraded. ■ Solid red: the RAID is broken. ■ The drive LED for the failed hard drive will turn red or turn off, allowing you to identify the drawer that must be replaced. Drive LEDs are on the top end of the drawer. Important info: Contact your LaCie reseller or LaCie technical support if a hard drive or part fails. LaCie 2big enclosures, drives, and parts that experience failure and are within the warranty period must be replaced by equivalent replacement parts from LaCie. Installing third-party drives and parts will void the warranty.
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LaCie 2big Thunderbolt 2 User Manual 47 RAID SAFE: degraded versus broken A degraded RAID SAFE means that one of the hard drives has failed and that RAID protection is not in effect. However, your data remains intact on the healthy hard drive and you can continue to use the device. RAID protection will take effect once the replacement hard drive is installed and the array has completed data synchronization. A broken RAID SAFE means that both hard drives have failed or, a hard drive has failed during RAID synchronization. All data is lost if the RAID is broken.
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LaCie 2big Thunderbolt 2 User Manual 48 Remove the failed hard drive Important info: DO NOT remove the failed hard drive before receiving the replacement hard drive from LaCie. Both drive trays must remain in the enclosure for proper airflow. Caution: After continuous use of the product, the hard drives may be hot. Use caution when opening a drive bay and removing a hard drive. Place your finger on the indent on top of the drive bay handle and gently pull it away from the LaCie 2big. 1. Grasp the drive tray handle and carefully extract the hard drive. Place the hard drive tray on a flat, even 2. surface.
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LaCie 2big Thunderbolt 2 User Manual 49 Install the replacement hard drive Important info: A failed hard drive within the warranty period must be swapped with a replacement hard drive from LaCie. Replacement hard drives for the LaCie 2big are shipped within the tray. The steps below can be performed while the enclosure is powered on or powered off. Before touching the replacement hard drive, make certain that you are properly grounded to avoid 1. electrostatic discharge. Carefully insert the replacement hard drive tray into the empty hard drive bay. You will feel a bit of 2. resistance when the drive tray is almost flush. Gently push the drive tray handle until the it snaps into place.
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LaCie 2big Thunderbolt 2 User Manual 50 STATUS FOLLOWING A HARD DRIVE SWAP Refer to the table below for the RAID behavior following a hard drive swap: RAID Mode Data Status FAST All data has been lost with the hard drive failure. The LaCie 2big recreates FAST mode with the new hard drive and your operating system prompts you to format the volume. SAFE Data is protected on the healthy hard drive. The LaCie 2big synchronizes the data with the new hard drive. JBOD All data stored on the failed hard drive is lost. Data on the healthy hard drive remains accessible. The LaCie 2big maintains the JBOD configuration; your operating system prompts you to format the replacement hard drive. RAID configuration times The table below provides estimated times to configure the RAID. RAID Time to complete FAST Less than a minute SAFE Several hours to one or more days (see note below) JBOD Less than a minute The time to complete the RAID SAFE synchronization is based upon total hard drive capacity. Though the time to synchronize may take several hours, you can begin using the volume immediately by initializing it with your operating system's disk utility (see Formatting). Performance may be affected during RAID synchronization.
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LaCie 2big Thunderbolt 2 User Manual 51 Automatic power off and RAID SAFE synchronization In general, the LaCie 2big powers off when the computer is shut down. However, the device remains powered on if it is in the midst of a RAID SAFE synchronization.
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LaCie 2big Thunderbolt 2 User Manual 52 UNMOUNTING YOUR DRIVE USB, FireWire, Thunderbolt, and eSATA external devices feature “plug & play” connectivity, which means that your LaCie storage can be connected and disconnected while the computer is running. To prevent failures, however, it is important to follow these steps when disconnecting your device. MAC Drag the storage device icon to the Trash. (The icon pictured below is a generic USB device icon. Your LaCie storage may be represented by an icon that looks like the device itself.) When the icon disappears from the desktop, the storage device can be disconnected.

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  • Brand: LaCie
  • Product: Disk arrays
  • Model/name: 2big Thunderbolt 2
  • Filetype: PDF
  • Available languages: English, Dutch