HP RP5 5810 manual

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  • Brand: HP
  • Product: Cash register
  • Model/name: RP5 5810
  • Filetype: PDF
  • Available languages: English

Table of Contents

Page: 0
Hardware Reference Guide
HP RP5 Retail System
Page: 1
© Copyright 2014 Hewlett-Packard
Development Company, L.P.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: March 2014
Document Part Number: 756968-001
Product Notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Not all features are available in all editions
of Windows 8. This computer may require
upgraded and/or separately purchased
hardware, drivers and/or software to take
full advantage of Windows 8 functionality.
See http://www.microsoft.com for details.
This computer may require upgraded and/
or separately purchased hardware and/or a
DVD drive to install the Windows 7 software
and take full advantage of Windows 7
functionality. See
http://windows.microsoft.com/en-us/
windows7/get-know-windows-7 for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your place of purchase.
For any further information or to request a
full refund of the computer, please contact
your local point of sale (the seller).
Page: 2
About This Book
This guide provides basic information for upgrading this computer model.
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in
damage to equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
iii
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iv About This Book
Page: 4
Table of contents
1 Product Features ............................................................................................................................................ 1
Standard Configuration Features ......................................................................................................... 1
Front Panel Components ..................................................................................................................... 2
Rear Panel Components ...................................................................................................................... 3
Changing from Desktop to Tower Configuration .................................................................................. 4
Installing the Optional Port Cover ......................................................................................................... 5
Serial Number Location ........................................................................................................................ 6
2 Hardware Upgrades ........................................................................................................................................ 7
Warnings and Cautions ........................................................................................................................ 7
Removing the Computer Access Panel ................................................................................................ 8
Replacing the Computer Access Panel ................................................................................................ 8
Removing the Front Bezel .................................................................................................................... 9
Installing an Optical Drive Bezel ......................................................................................................... 10
Removing a Bezel Blank .................................................................................................................... 11
Replacing the Front Bezel .................................................................................................................. 11
Installing Additional Memory .............................................................................................................. 12
DIMMs ............................................................................................................................... 12
DDR3-SDRAM DIMMs ...................................................................................................... 12
Populating DIMM Sockets ................................................................................................. 13
Installing DIMMs ................................................................................................................ 14
Installing a Half-Height Expansion Card ............................................................................................. 17
Installing a 12-Volt Powered USB Expansion Card ........................................................... 18
Installing a Second DisplayPort Expansion Card .............................................................. 24
Installing a Full-Height Expansion Card ............................................................................................. 27
Installing a Powered Serial Port Expansion Card .............................................................. 28
Configuring Powered Serial Ports ...................................................................................... 32
Replacing the Riser Card ................................................................................................................... 32
Drive Positions ................................................................................................................................... 39
Installing and Removing Drives .......................................................................................................... 39
System Board Drive Connections ...................................................................................... 41
Removing an Optical Drive from the 5.25-inch Drive Bay ................................................. 42
v
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Installing an Optical Drive into the 5.25-inch Drive Bay ..................................................... 44
Removing a Secondary Hard Drive from the 3.5-inch Drive Bay ....................................... 48
Installing a Secondary Hard Drive into the 3.5-inch Drive Bay .......................................... 50
Removing and Replacing the Primary 3.5-inch Internal Hard Drive .................................. 51
Replacing the Battery ......................................................................................................................... 57
Appendix A External Security Devices .......................................................................................................... 59
Installing a Security Lock .................................................................................................................... 59
HP Keyed Cable Lock ........................................................................................................ 59
Padlock .............................................................................................................................. 60
HP Business PC Security Lock .......................................................................................... 61
Front Bezel Security .......................................................................................................... 65
Appendix B Optional Integration Tray and Accessories .............................................................................. 67
Appendix C Electrostatic Discharge .............................................................................................................. 69
Preventing Electrostatic Damage ....................................................................................................... 69
Grounding Methods ............................................................................................................................ 69
Appendix D Computer Operating Guidelines, Routine Care and Shipping Preparation .......................... 70
Computer Operating Guidelines and Routine Care ............................................................................ 70
Optical Drive Precautions ................................................................................................................... 71
Operation ........................................................................................................................... 71
Cleaning ............................................................................................................................. 71
Safety ................................................................................................................................. 71
Shipping Preparation .......................................................................................................................... 71
Index ................................................................................................................................................................... 72
vi
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1 Product Features
Standard Configuration Features
Features may vary depending on the model. For a complete listing of the hardware and software
installed on the computer, run the diagnostic utility (included on some computer models only).
Some models include an optical drive while other models have a driveless bezel covering the optical
drive bay. On models without an optical drive, the driveless bezel can be removed and replaced with
an optical drive and optical drive bezel.
Figure 1-1 Configuration
NOTE: This product features optional Powered USB ports. In the retail industry, “Powered USB” is
also referred to as “USB + Power,” “USB Plus Power,” and “Retail USB.” In this document, these
ports are referred to as “Powered USB.”
Standard Configuration Features 1
Page: 7
Front Panel Components
Drive configuration may vary by model.
Figure 1-2 Front Panel Components
Table 1-1 Front Panel Components
1 5.25-inch Optical Drive (optional) 5 NIC Link Light
2 Power On Light 6 USB Ports (2)
3 Dual-State Power Button 7 NIC Activity Light
4 Hard Drive Activity Light
NOTE: Some models without an optical drive include a driveless bezel in place of the optical drive bezel. Other
models without an optical drive include an optical drive bezel with a bezel blank covering the optical drive bay.
The USB ports are located behind a sliding door.
The NIC link light indicates a network connection. The NIC activity light indicates network activity.
The Power On Light is normally green when the power is on. If it is flashing red, there is a problem with the computer
and it is displaying a diagnostic code. Refer to the Maintenance and Service Guide to interpret the code.
2 Chapter 1 Product Features
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Rear Panel Components
Table 1-2 Rear Panel Components
1 Powered USB 24V 10 Cash Drawer Connector
2 Serial Connector (COM3) (optional) 11 DisplayPort
3 RJ-45 Network Connector 12 Serial Connector (COM2)
4 Serial Connector (COM4) (optional) 13 USB 3.0 Ports (2)
5 Serial Connector (COM1) 14 USB 2.0 Ports (3)
6 PS/2 Mouse Connector (green) 15 VGA Connector
7 Line-In Audio Connector (blue) 16 PS/2 Keyboard Connector (purple)
8 Power Cord Connector 17 Line-Out Connector for powered audio
devices (green)
9 Powered USB 12V (optional)
NOTE: Arrangement and number of connectors may vary by model.
An optional eSATA adapter, an optional parallel port, and an optional second DisplayPort are
available from HP.
The serial ports can be configured as 5V or 12V powered serial ports.
CAUTION: The cash drawer connector is similar in size and shape to a modem jack. To avoid
damage to the computer, DO NOT plug a network cable into the cash drawer connector.
CAUTION: The system must be powered off before installing or removing peripherals on serial
ports.
Rear Panel Components 3
Page: 9
Changing from Desktop to Tower Configuration
The computer can be used in a tower orientation with an optional tower stand that can be purchased
from HP.
1. Remove all removable media, such as optical discs or USB flash drives, from the computer.
2. Turn off the computer properly through the operating system, then turn off any external devices.
3. Disconnect the power cord from the power outlet and disconnect any external devices.
4. Orient the computer so that its right side is facing down and place the computer in the optional
stand.
Figure 1-3 Changing from Desktop to Tower Orientation
NOTE: To stabilize the computer in a tower orientation, HP recommends the use of the
optional tower stand.
5. Reconnect the power cord and any external devices, then turn on the computer.
NOTE: Ensure at least 10.2 centimeters (4 inches) of space on all sides of the computer
remains clear and free of obstructions.
4 Chapter 1 Product Features
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Installing the Optional Port Cover
The computer can support an optional rear port cover that can be installed to hide the rear ports and
cables. The doors on top of the port cover can be opened and snapped back to allow room for a
security lock if one is attached to the rear of the computer. To install the port cover:
1. If there is a security lock attached to the rear of the computer, open the appropriate door on the
top of the port cover and snap it back to make room for the security lock.
Figure 1-4 Opening the Security Lock Doors
2. Insert the tabs on top of the port cover into the slots on the rear of the computer access panel (1)
and rotate the bottom of the port cover against the rear of the computer (2).
Figure 1-5 Installing the Port Cover
Installing the Optional Port Cover 5
Page: 11
3. Tighten the two captive screws on the bottom of the port cover to secure it in place.
Figure 1-6 Securing the Port Cover
4. The port cover is designed to allow cables to route out of the back of the computer horizontally
or vertically.
Figure 1-7 Cable Routing
Serial Number Location
Each computer has a unique serial number and product ID number located on the back or side of the
computer. Keep these numbers available for use when contacting customer service for assistance.
6 Chapter 1 Product Features
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2 Hardware Upgrades
Warnings and Cautions
Before performing upgrades be sure to carefully read all of the applicable instructions, cautions, and
warnings in this guide.
WARNING! To reduce the risk of personal injury from electrical shock, hot surfaces, or fire:
Disconnect the power cord from the wall outlet and allow the internal system components to cool
before touching.
Do not plug telecommunications or telephone connectors into the network interface controller (NIC)
receptacles.
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.
To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation,
setup, posture, and health and work habits for computer users, and provides important electrical and
mechanical safety information. This guide is located on the Web at http://www.hp.com/ergo.
WARNING! Energized and moving parts inside.
Disconnect power to the equipment before removing the enclosure.
Replace and secure the enclosure before re-energizing the equipment.
CAUTION: Static electricity can damage the electrical components of the computer or optional
equipment. Before beginning these procedures, ensure that you are discharged of static electricity by
briefly touching a grounded metal object. See Electrostatic Discharge on page 69 for more
information.
When the computer is plugged into an AC power source, voltage is always applied to the system
board. You must disconnect the power cord from the power source before opening the computer to
prevent damage to internal components.
Warnings and Cautions 7
Page: 13
Removing the Computer Access Panel
To access internal components, you must remove the access panel:
1. Remove/disengage any security devices that prohibit opening the computer.
2. Remove all removable media, such as optical discs or USB flash drives, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board
as long as the system is plugged into an active AC outlet. You must disconnect the power cord
to avoid damage to the internal components of the computer.
5. If the computer is on a stand, remove the computer from the stand and lay the computer down.
6. Slide the access panel handle toward the rear of the computer (1) then lift the access panel up
and off the computer (2).
Figure 2-1 Removing the Computer Access Panel
Replacing the Computer Access Panel
Slide the lip on the front end of the access panel under the lip on the front of the chassis (1) then
press the back end of the access panel onto the unit so that it locks into place (2).
Figure 2-2 Replacing the Computer Access Panel
8 Chapter 2 Hardware Upgrades
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Removing the Front Bezel
1. Remove/disengage any security devices that prohibit opening the computer.
2. Remove all removable media, such as optical discs or USB flash drives, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board
as long as the system is plugged into an active AC outlet. You must disconnect the power cord
to avoid damage to the internal components of the computer.
5. If the computer is on a stand, remove the computer from the stand and lay the computer down.
6. Remove the computer access panel.
7. Lift up the three tabs on the side of the bezel (1), then rotate the bezel off the chassis (2).
Figure 2-3 Removing the Front Bezel (shown with optical drive installed)
Removing the Front Bezel 9
Page: 15
Installing an Optical Drive Bezel
On some models there is a driveless bezel in place of the optical drive bezel that must be replaced
with an optical drive bezel if you are installing an optical drive. To install an optical drive bezel:
1. Remove the access panel and front bezel.
2. Press each of the clips that secure the driveless section of the bezel to the front bezel in the
direction shown below to remove the driveless bezel.
Figure 2-4 Removing the Driveless Bezel
3. Insert the clips on the optical drive bezel into the slots on the front bezel ensuring that the optical
drive bezel snaps securely in place.
Figure 2-5 Installing the Optical Drive Bezel
10 Chapter 2 Hardware Upgrades
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Removing a Bezel Blank
On some models, there is a bezel blank covering the optical drive bay that must be removed before
installing a drive. To remove a bezel blank:
1. Remove the access panel and front bezel.
2. Push outward on the two retaining tabs that hold the bezel blank in place (1) then pull the blank
inward to remove it (2).
Figure 2-6 Removing a Bezel Blank
Replacing the Front Bezel
Insert the three hooks on the bottom side of the bezel into the rectangular holes on the chassis (1)
then rotate the top side of the bezel onto the chassis (2) and snap it into place.
Figure 2-7 Replacing the Front Bezel (shown with optical drive installed)
Removing a Bezel Blank 11
Page: 17
Installing Additional Memory
The computer comes with double data rate 3 synchronous dynamic random access memory (DDR3-
SDRAM) dual inline memory modules (DIMMs).
DIMMs
The memory sockets on the system board can be populated with up to four industry-standard DIMMs.
These memory sockets are populated with at least one preinstalled DIMM. To achieve the maximum
memory support, you can populate the system board with up to 32-GB of memory configured in a
high-performing dual channel mode.
DDR3-SDRAM DIMMs
For proper system operation, the DDR3-SDRAM DIMMs must be:
● industry-standard 240-pin
● unbuffered non-ECC PC3-12800 DDR3-1600 MHz-compliant
● 1.35 volt or 1.5 volt DDR3/DDR3L-SDRAM DIMMs
The DDR3-SDRAM DIMMs must also:
● support CAS latency 11 DDR3 1600 MHz (11-11-11 timing)
● contain the mandatory JEDEC SPD information
In addition, the computer supports:
● 512-Mbit, 1-Gbit, and 2-Gbit non-ECC memory technologies
● single-sided and double-sided DIMMs
● DIMMs constructed with x8 and x16 DDR devices; DIMMs constructed with x4 SDRAM are not
supported
NOTE: The system will not operate properly if you install unsupported DIMMs.
12 Chapter 2 Hardware Upgrades
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Populating DIMM Sockets
There are four DIMM sockets on the system board, with two sockets per channel. The sockets are
labeled XMM1, XMM2, XMM3, and XMM4. Sockets XMM1 and XMM2 operate in memory channel A.
Sockets XMM3 and XMM4 operate in memory channel B.
Figure 2-8 DIMM Socket Locations
Table 2-1 DIMM Socket Locations
Item Description Socket Color
1 XMM1 socket, Channel A (populate first) Black
2 XMM2 socket, Channel A (populate third) White
3 XMM3 socket, Channel B (populate second) Black
4 XMM4 socket, Channel B (populate fourth) White
The system will automatically operate in single channel mode, dual channel mode, or flex mode,
depending on how the DIMMs are installed.
● The system will operate in single channel mode if the DIMM sockets are populated in one
channel only.
● The system will operate in a higher-performing dual channel mode if the total memory capacity
of the DIMMs in Channel A is equal to the total memory capacity of the DIMMs in Channel B.
The technology and device width can vary between the channels. For example, if Channel A is
populated with two 1-GB DIMMs and Channel B is populated with one 2-GB DIMM, the system
will operate in dual channel mode.
Installing Additional Memory 13
Page: 19
● The system will operate in flex mode if the total memory capacity of the DIMMs in Channel A is
not equal to the total memory capacity of the DIMMs in Channel B. In flex mode, the channel
populated with the least amount of memory describes the total amount of memory assigned to
dual channel and the remainder is assigned to single channel. For optimal speed, the channels
should be balanced so that the largest amount of memory is spread between the two channels.
If one channel will have more memory than the other, the larger amount should be assigned to
Channel A. For example, if you are populating the sockets with one 2-GB DIMM, and three 1-GB
DIMMs, Channel A should be populated with the 2-GB DIMM and one 1-GB DIMM, and Channel
B should be populated with the other two 1-GB DIMMs. With this configuration, 4-GB will run as
dual channel and 1-GB will run as single channel.
● In any mode, the maximum operational speed is determined by the slowest DIMM in the system.
Installing DIMMs
CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the power
to drain before adding or removing memory modules. Regardless of the power-on state, voltage is
always supplied to the memory modules as long as the computer is plugged into an active AC outlet.
Adding or removing memory modules while voltage is present may cause irreparable damage to the
memory modules or system board.
The memory module sockets have gold-plated metal contacts. When upgrading the memory, it is
important to use memory modules with gold-plated metal contacts to prevent corrosion and/or
oxidation resulting from having incompatible metals in contact with each other.
Static electricity can damage the electronic components of the computer or optional cards. Before
beginning these procedures, ensure that you are discharged of static electricity by briefly touching a
grounded metal object. For more information, refer to Electrostatic Discharge on page 69.
When handling a memory module, be careful not to touch any of the contacts. Doing so may damage
the module.
1. Remove/disengage any security devices that prohibit opening the computer.
2. Remove all removable media, such as optical discs or USB flash drives, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: You must disconnect the power cord and wait approximately 30 seconds for the
power to drain before adding or removing memory modules. Regardless of the power-on state,
voltage is always supplied to the memory modules as long as the computer is plugged into an
active AC outlet. Adding or removing memory modules while voltage is present may cause
irreparable damage to the memory modules or system board.
5. If the computer is on a stand, remove the computer from the stand.
6. Remove the computer access panel.
WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system
components to cool before touching.
14 Chapter 2 Hardware Upgrades
Page: 20
7. Rotate up the internal drive bay housing to access the memory module sockets on the system
board.
Figure 2-9 Rotating the Drive Cage Up
8. Open both latches of the memory module socket (1), and insert the memory module into the
socket (2).
Figure 2-10 Installing a DIMM
NOTE: A memory module can be installed in only one way. Match the notch on the module
with the tab on the memory socket.
Populate the black DIMM sockets before the white DIMM sockets.
For maximum performance, populate the sockets so that the memory capacity is spread as
equally as possible between Channel A and Channel B. Refer to Populating DIMM Sockets
on page 13 for more information.
Installing Additional Memory 15
Page: 21
9. Push the module down into the socket, ensuring that the module is fully inserted and properly
seated. Make sure the latches are in the closed position (3).
10. Repeat steps 8 and 9 to install any additional modules.
11. Rotate the drive cage back down to its normal position.
CAUTION: Be careful not to pinch any cables or wires when rotating the drive cage down.
Figure 2-11 Rotating the Drive Cage Down
12. Replace the access panel.
13. If the computer was on a stand, replace the stand.
14. Reconnect the power cord and any external devices, then turn on the computer.
15. Lock any security devices that were disengaged when the access panel was removed.
The computer should automatically recognize the additional memory the next time you turn on the
computer.
16 Chapter 2 Hardware Upgrades
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Installing a Half-Height Expansion Card
The computer system board has a PCI Express x16 expansion slot, a PCI Express x16 expansion
slot that is downshifted to a x4 slot, a DisplayPort expansion slot, and a riser card expansion slot. The
riser card expansion slot is populated with a riser card specifically designed for this product.
NOTE: The PCI Express slots support only low profile cards.
You can install a PCI Express x1, x4, x8, or x16 expansion card in the PCI Express x16 slots.
Figure 2-12 System Board Expansion Slot Locations
Table 2-2 System Board Expansion Slot Locations
No. Expansion Slot
1 Riser Card (populated)
2 DisplayPort 2
3 PCI Express x16
4 PCI Express x16 downshifted to a x4
CAUTION: The Riser Card expansion slot is specifically designed for either of the two riser cards
designed for this product. DO NOT attempt to plug any other type of card into this slot.
NOTE: The DisplayPort expansion slot is specifically designed for an HP DisplayPort expansion
card.
NOTE: You cannot install an expansion card into both the DisplayPort slot (2) and the PCI Express
x16 slot (3) at the same time.
Installing a Half-Height Expansion Card 17
Page: 23
NOTE: The following sections provide instructions for installing a Powered USB expansion card.
However, the procedure is basically the same for installing any PCI Express expansion card into a
PCI Express x16 expansion slot.
Installing a 12-Volt Powered USB Expansion Card
The computer is equipped with a 24-volt Powered USB connector on the riser card, and may have
one or two 12-volt Powered USB half-height expansion cards installed for a total of 6 optional 12-volt
Powered USB ports. The 24-volt Powered USB connector and the 12-volt Powered USB connector
are keyed differently as a precaution to prevent connection errors.
Figure 2-13 24-volt and 12-volt Powered USB Connectors
Table 2-3 24-volt and 12-volt Powered USB Connectors
No. Connector Color
1 24-volt Powered USB Red
2 12-volt Powered USB Teal
To install a half-height 12-volt Powered USB expansion card:
1. Remove/disengage any security devices that prohibit opening the computer.
2. Remove all removable media, such as optical discs or USB flash drives, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board
as long as the system is plugged into an active AC outlet. You must disconnect the power cord
to avoid damage to the internal components of the computer.
5. If the computer is on a stand, remove the computer from the stand.
6. Remove the computer access panel.
7. Locate the correct vacant expansion socket on the system board and the corresponding
expansion slot on the back of the computer chassis.
NOTE: You can install the Powered USB expansion card in either the PCI Express x16 slot or
the PCI Express x16 slot that is downshifted to a x4 slot, or both. Two 12-volt Powered USB
expansion cards are supported.
18 Chapter 2 Hardware Upgrades
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8. Release the half-height slot cover retention latch by lifting the green tab on the latch and rotating
the latch to the open position.
Figure 2-14 Opening the Half-Height Slot Cover Retention Latch
Installing a Half-Height Expansion Card 19
Page: 25
9. Before installing an expansion card, remove the expansion slot cover or the existing expansion
card.
NOTE: Before removing an installed expansion card, disconnect any cables that may be
attached to the expansion card.
a. If you are installing an expansion card in a vacant socket, remove the appropriate
expansion slot cover on the back of the chassis. Pull the slot cover straight up then away
from the inside of the chassis.
Figure 2-15 Removing an Expansion Slot Cover
b. If you are removing a PCI Express card from the white PCI Express x16 socket that is
downshifted to a x4 socket, hold the card at each end, and carefully rock it back and forth
until the connectors pull free from the socket. Pull the expansion card straight up from the
socket then away from the inside of the chassis to release it from the chassis frame. Be
sure not to scrape the card against the other components.
20 Chapter 2 Hardware Upgrades
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c. If you are removing a PCI Express card from the black PCI Express x16 socket, pull the
retention arm on the back of the expansion socket away from the card and carefully rock
the card back and forth until the connectors pull free from the socket. Pull the expansion
card straight up from the socket then away from the inside of the chassis to release it from
the chassis frame. Be sure not to scrape the card against the other components.
Figure 2-16 Removing a PCI Express x16 Expansion Card
CAUTION: After removing an expansion card, you must replace it with a new card or
expansion slot cover for proper cooling of internal components during operation.
Installing a Half-Height Expansion Card 21
Page: 27
10. To install a new 12-volt Powered USB expansion card, hold the card just above the PCI Express
expansion socket on the system board then move the card toward the rear of the chassis (1) so
that the bracket on the card is aligned with the open slot on the rear of the chassis. Press the
card straight down into the expansion socket on the system board (2).
NOTE: You can install the Powered USB expansion card in either the PCI Express x16 slot or
the PCI Express x16 slot that is downshifted to a x4 slot, or both. Two 12-volt Powered USB
expansion cards are supported.
Figure 2-17 Installing a 12-volt Powered USB Expansion Card
NOTE: When installing an expansion card, press firmly on the card so that the whole
connector seats properly in the expansion card slot.
22 Chapter 2 Hardware Upgrades
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11. The cable included with the card has a single connector on one end and dual connectors on the
other end. Connect the single end of the cable to the rear of the card (1). Connect the green
connector on the other end of the cable to the green 12-volt USB connector on the system board
(2). The cable will plug on one side of the green connector only. Connect the black connector to
one of the two black 12-volt USB connectors on the system board (3).
NOTE: The system board connectors allow you to install two 12-volt Powered USB expansion
cards. The green connectors on the system board are coupled together as one connector. The
black connectors on the system board are separate connectors.
Figure 2-18 Connecting the 12-volt Powered USB Cable
12. Rotate the slot cover retention latch back in place to secure the expansion card.
Figure 2-19 Closing the Expansion Card Retention Latch
13. Replace the computer access panel.
14. If the computer was on a stand, replace the stand.
Installing a Half-Height Expansion Card 23
Page: 29
15. Reconnect the power cord and any external devices, then turn on the computer.
16. Lock any security devices that were disengaged when the access panel was removed.
17. Reconfigure the computer, if necessary.
Installing a Second DisplayPort Expansion Card
The computer is equipped with one DisplayPort on the rear panel. You can add a second DisplayPort
by installing the DisplayPort expansion card into the DisplayPort expansion socket on the system
board.
To install a DisplayPort expansion card:
1. Remove/disengage any security devices that prohibit opening the computer.
2. Remove all removable media, such as optical discs or USB flash drives, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board
as long as the system is plugged into an active AC outlet. You must disconnect the power cord
to avoid damage to the internal components of the computer.
5. If the computer is on a stand, remove the computer from the stand.
6. Remove the computer access panel.
7. Locate the correct vacant expansion socket on the system board and the corresponding
expansion slot on the back of the computer chassis.
NOTE: You must install the DisplayPort expansion card into the socket specifically designated
for it.
24 Chapter 2 Hardware Upgrades
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8. Release the half-height slot cover retention latch by lifting the green tab on the latch and rotating
the latch to the open position.
Figure 2-20 Opening the Half-Height Slot Cover Retention Latch
9. Before installing an expansion card, remove the expansion slot cover. Pull the slot cover straight
up then away from the inside of the chassis.
Figure 2-21 Removing an Expansion Slot Cover
Installing a Half-Height Expansion Card 25
Page: 31
10. To install a new DisplayPort expansion card, hold the card just above the DisplayPort expansion
socket on the system board then move the card toward the rear of the chassis (1) so that the
bracket on the card is aligned with the open slot on the rear of the chassis. Press the card
straight down into the expansion socket on the system board (2).
NOTE: You must install the DisplayPort expansion card into the socket specifically designated
for it.
Figure 2-22 Installing a DisplayPort Expansion Card
NOTE: When installing an expansion card, press firmly on the card so that the whole
connector seats properly in the expansion card slot.
11. Rotate the slot cover retention latch back in place to secure the expansion card.
Figure 2-23 Closing the Expansion Card Retention Latch
12. Replace the computer access panel.
13. If the computer was on a stand, replace the stand.
26 Chapter 2 Hardware Upgrades
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14. Reconnect the power cord and any external devices, then turn on the computer.
15. Lock any security devices that were disengaged when the access panel was removed.
16. Reconfigure the computer, if necessary.
Installing a Full-Height Expansion Card
Full-height expansion cards can be installed into the riser card slots on the computer.
There are two riser cards available from HP for this product. One has two PCI slots and the other has
two PCI Express x1 slots. Both cards have a slot designated for the Powered Serial Port expansion
card.
CAUTION: The Powered Serial Port expansion card slot on the riser cards looks very similar to a
PCI Express x1 expansion card slot. Do not attempt to insert a PCI Express x1 expansion card into
the Powered Serial Port expansion card slot and do not attempt to insert a Powered Serial Port
expansion card into a PCI Express x1 expansion card slot
Figure 2-24 Riser Card Configurations
Table 2-4 Riser Card Configurations
No. Expansion Slots
1 PCI Expansion Card slots
2 PCI Express x1 Expansion Card slots
3 Powered Serial Expansion Card slots
NOTE: Although there are three slots in each riser card, you can only install two
expansion cards in the riser card: one in the top slot and one in either the middle slot or
the bottom slot
The bottom slot on each card (3) is designed specifically for an HP Powered Serial Port
expansion card. DO NOT attempt to plug any other type of card into the bottom slot.
NOTE: The following sections provide instructions for installing a Powered Serial Port expansion
card. However, the procedure is basically the same for installing any full-height PCI expansion card or
PC Express x1 expansion card.
Installing a Full-Height Expansion Card 27
Page: 33
Installing a Powered Serial Port Expansion Card
Two powered serial ports, COM 1 and COM 2, are standard on the computer. Some models have a
powered serial port expansion card installed that supplies two additional powered serial ports, COM 3
and COM 4. If your computer is not configured with a powered serial port expansion card, you may
purchase one from HP.
Figure 2-25 Powered Serial Ports
Table 2-5 Powered Serial Ports
Item Description Supports
+5V +12V
1 COM 1 Yes Yes
2 COM 2 Yes Yes
3 COM 3 (optional) Yes Yes
4 COM 4 (optional) Yes Yes
NOTE: The powered serial ports are configured for power in the
Computer Setup utility. Refer to Configuring Powered Serial Ports
on page 32 for more information.
To install a Powered Serial Port expansion card:
1. Remove/disengage any security devices that prohibit opening the computer.
2. Remove all removable media, such as optical discs or USB flash drives, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board
as long as the system is plugged into an active AC outlet. You must disconnect the power cord
to avoid damage to the internal components of the computer.
28 Chapter 2 Hardware Upgrades
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5. If the computer is on a stand, remove the computer from the stand.
6. Remove the computer access panel.
7. Rotate the power supply all the way back to access the full-height expansion card retention
latch.
NOTE: If you are using a PS/2 mouse and/or PS/2 keyboard, make sure they are unplugged
from the rear of the computer so that the connectors do not block the power supply from rotating
all the way back.
Figure 2-26 Raising the Power Supply
8. Pull back the green tab on the full-height expansion card retention latch to open the latch.
Figure 2-27 Opening the Full-Height Slot Cover Retention Latch
Installing a Full-Height Expansion Card 29
Page: 35
9. Before installing the expansion card, remove the expansion slot cover in the lower slot. The
Powered Serial Port expansion card must be installed in the lower slot.
Figure 2-28 Removing an Expansion Slot Cover
10. Install the Powered Serial Port expansion card into the bottom socket on the riser card. Move the
card toward the rear of the chassis so that the bracket on the card is aligned with the open slot
on the rear of the chassis (1). Press the card straight down into the expansion socket on the
riser card (2).
NOTE: The Powered Serial Port expansion card must be installed in the bottom socket on the
riser card. The bottom socket is designed specifically for that card. DO NOT attempt to install
any other card in the bottom socket.
Figure 2-29 Installing the Powered Serial Port Expansion Card in the Riser Card
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11. Close the expansion card retention latch.
Figure 2-30 Closing the Expansion Card Retention Latch
12. Rotate the power supply back down to its normal position.
Figure 2-31 Lowering the Power Supply
13. Replace the computer access panel.
14. If the computer was on a stand, replace the stand.
15. Reconnect the power cord and any external devices, then turn on the computer.
16. Lock any security devices that were disengaged when the access panel was removed.
17. Reconfigure the computer, if necessary.
Installing a Full-Height Expansion Card 31
Page: 37
Configuring Powered Serial Ports
The serial ports can be configured as standard (non-powered) serial ports or powered serial ports.
Some devices use a powered serial port. If the serial port is configured as a powered port, devices
that support a powered serial interface do not require an external power source.
NOTE: The computer ships with all serial ports configured in standard serial mode by default unless
the powered serial port AV numbers are ordered.
The serial ports can be configured using the Computer F10 Setup utility. Under the Onboard
Devices menu, you are given the option to select the following three settings for each individual serial
port (port A, B, if available C, and D):
● Standard
● 5v on pins 1 and 9
● 12v on pins 1 and 9
NOTE: To access the Computer F10 Setup utility, restart the computer and press the F10 key as
soon as the HP logo screen is displayed (before the computer boots to the operating system).
Replacing the Riser Card
There are two riser cards available from HP for this product. One has two PCI slots and the other has
two PCI Express x1 slots. Both cards have a slot designated for the Powered Serial Port expansion
card. You can purchase either card as a replacement from HP.
To replace the riser card:
1. Remove/disengage any security devices that prohibit opening the computer.
2. Remove all removable media, such as optical discs or USB flash drives, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board
as long as the system is plugged into an active AC outlet. You must disconnect the power cord
to avoid damage to the internal components of the computer.
5. If the computer is on a stand, remove the computer from the stand.
6. Remove the computer access panel.
32 Chapter 2 Hardware Upgrades
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7. Rotate the power supply all the way back to access the full-height expansion card retention
latch.
NOTE: If you are using a PS/2 mouse and/or PS/2 keyboard, make sure they are unplugged
from the rear of the computer so that the connectors do not block the power supply from rotating
all the way back.
Figure 2-32 Raising the Power Supply
8. Pull back the green tab on the full-height expansion card retention latch to open the latch.
Figure 2-33 Opening the Full-Height Slot Cover Retention Latch
Replacing the Riser Card 33
Page: 39
9. If a one or two expansion cards are installed in any of the riser card expansion slots, remove the
cards.
Figure 2-34 Removing a Full-Height Expansion Card
10. If an expansion slot cover is installed in the lower slot, remove the slot cover.
CAUTION: You must remove the lower expansion slot cover to avoid damaging the riser card
when removing or installing the card.
Figure 2-35 Removing the Lower Expansion Slot Cover
34 Chapter 2 Hardware Upgrades
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11. To remove the riser card, disconnect the hood sensor cable from the system board (1), pull back
the arm on the back of the riser card slot (2), then lift the riser card out of the riser card slot (3).
Figure 2-36 Removing the Riser Card
12. Remove the two screws that secure the metal bracket to the top of the card and remove the
bracket. You do not need to remove the hood sensor from the bracket.
Figure 2-37 Removing the Riser Card Bracket
Replacing the Riser Card 35
Page: 41
13. Install the metal bracket onto the new riser card using the two screws that secure the bracket in
place.
Figure 2-38 Installing the Riser Card Bracket
14. To install the new riser card, press the riser card firmly down into the riser card slot on the
system board (1) and plug the hood sensor cable into the hood sensor connector on the system
board (2).
Figure 2-39 Installing the Riser Card
36 Chapter 2 Hardware Upgrades
Page: 42
15. If any expansion cards were removed from the old riser card, install the cards into the
appropriate slots on the new riser card. Move the card toward the rear of the chassis so that the
bracket on the card is aligned with the open slot on the rear of the chassis (1). Press the card
straight down into the expansion socket on the riser card (2).
Figure 2-40 Installing an Expansion Card in the Riser Card
16. If an expansion slot cover was removed from the lower slot, replace the slot cover.
Figure 2-41 Replacing the Lower Expansion Slot Cover
Replacing the Riser Card 37
Page: 43
17. Close the expansion card retention latch.
Figure 2-42 Closing the Expansion Card Retention Latch
18. Rotate the power supply back down to its normal position.
Figure 2-43 Lowering the Power Supply
19. Replace the computer access panel.
20. If the computer was on a stand, replace the stand.
21. Reconnect the power cord and any external devices, then turn on the computer.
22. Lock any security devices that were disengaged when the access panel was removed.
38 Chapter 2 Hardware Upgrades
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Drive Positions
Figure 2-44 Drive Positions
Table 2-6 Drive Positions
1 3.5-inch Primary Hard Drive Bay
2 3.5-inch Secondary Hard Drive Bay
3 5.25-inch Optical Drive Bay
NOTE: The drive configuration on your computer may be different than the drive
configuration shown above.
To verify the type and size of the storage devices installed in the computer, run Computer Setup.
Installing and Removing Drives
When installing drives, follow these guidelines:
● The computer supports up to three drives in the following configurations:
◦ Two hard drives and one optical drive
◦ Two hard drives and one eSATA drive
◦ One hard drive, one optical drive, and one eSATA drive
● The primary Serial ATA (SATA) hard drive must be connected to the dark blue primary SATA
connector on the system board labeled SATA0. If you are adding a second hard drive, connect it
to the light blue connector on the system board labeled SATA1.
● Connect a SATA optical drive to the black eSATA connector on the system board labeled
ESATA unless an eSATA adapter is installed. If an eSATA adapter is installed, connect the
optical drive to the light blue SATA connector on the system board labeled SATA1.
Drive Positions 39
Page: 45
● Connect an optional eSATA adapter cable to the black eSATA connector on the system board
labeled ESATA.
● The power cable for the SATA drives is a three-headed cable that is plugged into the system
board with the first connector routed to the rear of the primary hard drive, the second connector
routed to the rear of the secondary hard drive, and the third connector routed to the rear of the
optical drive.
● You must install guide screws to ensure the drive will line up correctly in the drive cage and lock
in place. HP has provided extra guide screws for the drive bays (five 6-32 standard screws and
four M3 metric screws), installed in the front of the chassis, under the front bezel. The 6-32
standard screws are required for a secondary hard drive. The M3 metric screws are required for
an optical drive. The HP-supplied metric screws are black and the HP-supplied standard screws
are silver. If you are replacing the primary hard drive, you must remove the four silver and blue
6-32 isolation mounting guide screws from the old hard drive and install them in the new hard
drive.
Figure 2-45 Extra Guide Screw Locations
Table 2-7 Extra Guide Screw Locations
No. Guide Screw Device
1 Black M3 Metric Screws Optical Drive
2 Silver 6-32 Standard Screws Secondary Hard Drive
There are at total of five extra silver 6-32 standard screws. Four are used as guide screws for a
secondary hard drive. The fifth is used for bezel security (see Front Bezel Security on page 65 for more
information).
40 Chapter 2 Hardware Upgrades
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CAUTION: To prevent loss of work and damage to the computer or drive:
If you are inserting or removing a drive, shut down the operating system properly, turn off the
computer, and unplug the power cord. Do not remove a drive while the computer is on or in standby
mode.
Before handling a drive, ensure that you are discharged of static electricity. While handling a drive,
avoid touching the connector. For more information about preventing electrostatic damage, refer to
Electrostatic Discharge on page 69.
Handle a drive carefully; do not drop it.
Do not use excessive force when inserting a drive.
Avoid exposing a hard drive to liquids, temperature extremes, or products that have magnetic fields
such as monitors or speakers.
If a drive must be mailed, place the drive in a bubble-pack mailer or other protective packaging and
label the package “Fragile: Handle With Care.”
System Board Drive Connections
Refer to the following illustration and table to identify the system board drive connectors.
Figure 2-46 System Board Drive Connections
Table 2-8 System Board Drive Connections
No. System Board Connector System Board Label Color Device
1 eSATA ESATA black eSATA Adapter or Optical Drive
2 SATA0 SATA0 dark blue Primary Hard Drive
3 SATA1 SATA1 light blue Secondary Hard Drive or Optical Drive
if an eSATA Adapter is present
Installing and Removing Drives 41
Page: 47
Removing an Optical Drive from the 5.25-inch Drive Bay
CAUTION: All removable media should be taken out of a drive before removing the drive from the
computer.
1. Remove/disengage any security devices that prohibit opening the computer.
2. Remove all removable media, such as optical discs or USB flash drives, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board
as long as the system is plugged into an active AC outlet. You must disconnect the power cord
to avoid damage to the internal components of the computer.
5. If the computer is on a stand, remove the computer from the stand.
6. Remove the computer access panel.
7. Rotate the drive cage to its upright position.
Figure 2-47 Rotating the Drive Cage Up
42 Chapter 2 Hardware Upgrades
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8. Disconnect the power cable (1) and data cable (2) from the rear of the optical drive.
CAUTION: When removing the cables, pull the tab or connector instead of the cable itself to
avoid damaging the cable.
Figure 2-48 Disconnecting the Power and Data Cables
9. Rotate the drive cage back down to its normal position.
CAUTION: Be careful not to pinch any cables or wires when rotating the drive cage down.
Figure 2-49 Rotating the Drive Cage Down
Installing and Removing Drives 43
Page: 49
10. Press down on the green drive retainer button located on the left side of the drive to disengage
the drive from the drive cage (1). While pressing the drive retainer button, slide the drive back
until it stops, then lift it up and out of the drive cage (2).
Figure 2-50 Removing the 5.25-inch Drive
Installing an Optical Drive into the 5.25-inch Drive Bay
1. Remove/disengage any security devices that prohibit opening the computer.
2. Remove all removable media, such as optical discs or USB flash drives, from the computer.
3. Turn off the computer properly through the operating system, then turn off any external devices.
4. Disconnect the power cord from the power outlet and disconnect any external devices.
CAUTION: Regardless of the power-on state, voltage is always present on the system board
as long as the system is plugged into an active AC outlet. You must disconnect the power cord
to avoid damage to the internal components of the computer.
5. If the computer is on a stand, remove the computer from the stand.
6. Remove the computer access panel.
7. On some models, you may need to replace the driveless section of the front bezel with an optical
drive bezel. On other models, you may need to remove a bezel blank from the optical drive
bezel.
● If you are replacing the driveless bezel with an optical drive bezel, remove the front bezel
and install the optical drive bezel. See Installing an Optical Drive Bezel on page 10 for more
information
● If you are installing a drive in a bay covered by a bezel blank, remove the front bezel then
remove the bezel blank. See Removing a Bezel Blank on page 11 for more information.
44 Chapter 2 Hardware Upgrades

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