HP Pavilion g7-2310ed manual

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  • Brand: HP
  • Product: Laptop
  • Model/name: Pavilion g7-2310ed
  • Filetype: PDF
  • Available languages: Dutch, English

Table of Contents

Page: 1
© Copyright 2012 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel is a
trademark of Intel Corporation in the U.S.
and other countries. Microsoft and Windows
are U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: September 2012
Document Part Number: 694360-001
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your place of purchase.
For any further information or to request a
full refund of the computer, please contact
your local point of sale (the seller).
Page: 2
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation.
The computer and the AC adapter comply with the user-accessible surface temperature limits defined
by the International Standard for Safety of Information Technology Equipment (IEC 60950).
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iv Safety warning notice
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Table of contents
1 Starting right ................................................................................................................................................... 1
Best practices ....................................................................................................................................... 1
Fun things to do .................................................................................................................................... 1
More HP resources .............................................................................................................................. 2
2 Getting to know your computer ..................................................................................................................... 3
Finding your hardware and software information ................................................................................. 3
Locating hardware ............................................................................................................... 3
Locating software ................................................................................................................. 3
Right side ............................................................................................................................................. 3
Left side ................................................................................................................................................ 4
Display .................................................................................................................................................. 6
Top ....................................................................................................................................................... 7
TouchPad ............................................................................................................................ 7
Lights ................................................................................................................................... 8
Buttons and speakers .......................................................................................................... 9
Keys ................................................................................................................................... 10
Bottom ................................................................................................................................................ 11
Labels ................................................................................................................................................. 12
3 Connecting to a network .............................................................................................................................. 13
Connecting to a wireless network ....................................................................................................... 13
Using the wireless controls ................................................................................................ 13
Using the wireless button .................................................................................. 13
Using operating system controls ....................................................................... 13
Using a WLAN ................................................................................................................... 14
Using an Internet service provider .................................................................... 14
Setting up a WLAN ............................................................................................ 15
Configuring a wireless router ............................................................................ 15
Protecting your WLAN ....................................................................................... 15
Connecting to a WLAN ...................................................................................... 16
Using Bluetooth wireless devices (select models only) ..................................................... 16
Connecting to a wired network ........................................................................................................... 16
Connecting to a local area network (LAN) ......................................................................... 17
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4 Enjoying entertainment features ................................................................................................................. 18
Using the webcam .............................................................................................................................. 19
Using audio ........................................................................................................................................ 19
Connecting speakers ......................................................................................................... 19
Connecting headphones .................................................................................................... 20
Connecting a microphone .................................................................................................. 20
Checking the sound ........................................................................................................... 20
Using video ......................................................................................................................................... 20
Connecting a VGA monitor or projector ............................................................................. 21
Connecting an HDMI device .............................................................................................. 21
Configuring HDMI audio settings ...................................................................... 22
Using Intel Wireless Display (select models only) ............................................................. 23
Managing your audio and video files .................................................................................................. 23
5 Navigating using touch gestures, pointing devices, and the keyboard .................................................. 24
Using the TouchPad ........................................................................................................................... 24
Turning the TouchPad off or on .......................................................................................................... 24
Using TouchPad gestures .................................................................................................................. 24
Tapping .............................................................................................................................. 25
Scrolling ............................................................................................................................. 26
Pinching/Zooming .............................................................................................................. 26
Edge swipes ...................................................................................................................... 27
Right-edge swipe .............................................................................................. 27
Top-edge swipe ................................................................................................. 28
Left-edge swipe ................................................................................................. 28
Using the keyboard and mouse .......................................................................................................... 29
Using the action keys ......................................................................................................... 29
Using Microsoft Windows 8 shortcut keys ......................................................................... 30
Using the hot keys ............................................................................................................. 30
Using the integrated numeric keypad ................................................................................ 31
6 Managing power ............................................................................................................................................ 32
Initiating Sleep and Hibernation ......................................................................................................... 32
Initiating and exiting Sleep ................................................................................................. 32
Enabling and exiting user-initiated hibernation .................................................................. 33
Setting password protection on wakeup ............................................................................ 33
Using the power meter and power settings ........................................................................................ 33
Selecting a power plan ....................................................................................................................... 34
Running on battery power .................................................................................................................. 34
Removing a user-replaceable battery ................................................................................ 34
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Finding battery information ................................................................................................ 35
Conserving battery power .................................................................................................. 35
Identifying low battery levels .............................................................................................. 35
Resolving a low battery level ............................................................................................. 36
Resolving a low battery level when external power is available ........................ 36
Resolving a low battery level when no power source is available ..................... 36
Resolving a low battery level when the computer cannot exit Hibernation ....... 36
Storing a user-replaceable battery ..................................................................................... 36
Disposing of a user-replaceable battery ............................................................................ 36
Replacing a user-replaceable battery ................................................................................ 36
Running on external AC power .......................................................................................................... 36
Troubleshooting power problems ...................................................................................... 37
HP CoolSense .................................................................................................................................... 38
Shutting down (turning off) the computer ........................................................................................... 38
7 Managing and sharing information ............................................................................................................. 39
Using a USB device ........................................................................................................................... 39
Connecting a USB device .................................................................................................. 39
Removing a USB device .................................................................................................... 40
Connecting a powered USB device ................................................................................... 40
Inserting and removing a digital storage card .................................................................................... 41
Using optical drives ............................................................................................................................ 42
Inserting an optical disc ..................................................................................................... 43
Removing an optical disc ................................................................................................... 43
Sharing data and drives and accessing software .............................................................. 44
8 Maintaining your computer .......................................................................................................................... 46
Improving performance ...................................................................................................................... 46
Handling drives .................................................................................................................. 46
Replacing a hard drive ....................................................................................................... 46
Using HP 3D DriveGuard ................................................................................................... 49
Using Disk Defragmenter ................................................................................................... 49
Using Disk Cleanup ........................................................................................................... 49
Adding or replacing memory modules ............................................................................... 50
Updating programs and drivers .......................................................................................................... 52
Cleaning your computer ..................................................................................................................... 53
Cleaning the display, sides, and cover .............................................................................. 53
Cleaning the TouchPad and keyboard .............................................................................. 53
Traveling with or shipping your computer ........................................................................................... 53
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9 Securing your computer and information .................................................................................................. 55
Using passwords ................................................................................................................................ 55
Setting Windows passwords .............................................................................................. 56
Setting Setup Utility (BIOS) passwords ............................................................................. 56
Using Internet security software ......................................................................................................... 56
Using antivirus software ..................................................................................................... 57
Using firewall software ....................................................................................................... 57
Installing software updates ................................................................................................................. 57
Installing Windows updates ............................................................................................... 57
Installing HP and third-party software updates .................................................................. 58
Securing your wireless network .......................................................................................................... 58
Backing up your software applications and information ..................................................................... 58
Using an optional security cable lock ................................................................................................. 58
10 Using Setup Utility (BIOS) and System Diagnostics ............................................................................... 60
Starting Setup Utility (BIOS) ............................................................................................................... 60
Updating the BIOS ............................................................................................................................. 60
Determining the BIOS version ........................................................................................... 60
Downloading a BIOS update ............................................................................................. 61
Using System Diagnostics .................................................................................................................. 62
11 Backing up, restoring, and recovering ..................................................................................................... 63
Creating recovery media and backups ............................................................................................... 63
Creating HP Recovery media ............................................................................................ 64
Restore and recovery ......................................................................................................................... 65
Using Windows Refresh for quick and easy recovery ....................................................... 66
Remove everything and reinstall Windows ........................................................................ 66
Recovering using HP Recovery Manager .......................................................................... 67
What you need to know ..................................................................................... 67
Using the HP Recovery partition to recover a minimized image (select
models only) ...................................................................................................... 67
Using HP Recovery media to recover ............................................................... 68
Changing the computer boot order ................................................................... 68
Removing the HP Recovery partition ................................................................................. 68
12 Specifications .............................................................................................................................................. 69
Input power ......................................................................................................................................... 69
Operating environment ....................................................................................................................... 69
13 Electrostatic Discharge .............................................................................................................................. 70
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Index ................................................................................................................................................................... 71
ix
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1 Starting right
This computer is a powerful tool designed to enhance your work and entertainment. Read this
chapter to learn about best practices after setup, fun things to do with your computer, and where to
get more HP resources.
Best practices
To get the most out of your smart investment, after you set up and register the computer, we
recommend the following steps:
● Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows®
features.
TIP: To quickly return to the computer Start screen from an open app or the Windows desktop,
press the Windows logo key on your keyboard. Pressing the Windows logo key again will
return you to the previous screen.
● If you haven’t already done so, connect to a wired or wireless network. See details in Connecting
to a network on page 13.
● Become familiar with the computer hardware and software. Go to Getting to know your computer
on page 3 and Enjoying entertainment features on page 18 for information.
● Update or purchase antivirus software. Learn more at Using antivirus software on page 57.
● Back up your hard drive by creating recovery discs or a recovery flash drive. See Backing up,
restoring, and recovering on page 63.
Fun things to do
● You know that you can watch a YouTube video on the computer. But did you know that you can
also connect your computer to a TV or gaming console? For more information, see Connecting
an HDMI device.
● You know you can listen to music on the computer. But did you know that you can also stream
live radio to the computer and listen to music or talk radio from all over the world? See Using
audio.
● You know you can create a powerful presentation with Microsoft applications. But did you know
you can also connect to a projector to share your ideas with a group? See Connecting a VGA
monitor or projector on page 21.
● Use the TouchPad and the new Windows 8 touch gestures for smooth control of images and
pages of text. See Using touch gestures.
Best practices 1
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More HP resources
You have already used Setup Instructions to turn on the computer and locate this guide. To locate
product details, how-to information, and more, use this table.
Resource Contents
Setup Instructions ● Overview of computer setup and features.
Windows 8 Basics guide ● Overview of using and navigating with Windows 8.
Help and Support
To access Help and Support, from the Start screen,
type h, and then select Help and Support. For U.S.
support, go to http://www.hp.com/go/contactHP. For
worldwide support, go to http://welcome.hp.com/
country/us/en/wwcontact_us.html.
● A broad range of how-to information and troubleshooting tips.
Safety & Comfort Guide
To access this guide, select the HP Support
Assistant app on the Start screen, select My
computer, and then select User guides, or go to
http://www.hp.com/ergo.
● Proper workstation setup.
● Guidelines for posture and work habits that increase your
comfort and decrease your risk of injury.
● Electrical and mechanical safety information.
Worldwide support web page
To get support in your language, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
● Online chat with an HP technician.
● Email support.
● Find support telephone numbers.
● Locate HP service center locations.
Regulatory, Safety and Environmental Notices
To access this guide, select the HP Support
Assistant app on the Start screen, select My
computer, and then select User guides.
● Important regulatory notices, including proper battery disposal
information.
Limited Warranty*
To access this guide, select the HP Support
Assistant app, select My computer, and then select
Warranty and services, or go to http://www.hp.com/
go/orderdocuments.
● Specific warranty information about this computer.
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your
computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited
Warranty in the box. For countries/regions where the warranty is not provided in printed format, you may request a printed
copy from http://www.hp.com/go/orderdocuments or write to:
● North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA
● Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
● Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
When you request a printed copy of your warranty, please include your product number, warranty period (found on your
service label), name, and postal address.
IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/
contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
2 Chapter 1 Starting right
Page: 12
2 Getting to know your computer
Finding your hardware and software information
Locating hardware
To find out what hardware is installed on your computer:
1. From the Start screen, type c, and then select Control Panel.
2. Select System and Security, and then in the System area, click Device Manager.
A list displays all the devices installed in your computer.
Locating software
▲ To find out what software is included on your computer, from the Start screen, right-click using
the mouse to display the apps, and select the All apps icon.
Right side
Component Description
(1) Optical drive Reads and writes to an optical disc.
(2) Optical drive light ● Green or amber: The optical drive is being accessed.
● Off: The optical drive is idle.
(3) Optical drive eject button Releases the disc tray.
(4) Power light ● White: The computer is on.
● Blinking white: The computer is in the Sleep state,
which is an energy-saving mode. The computer shuts
off power to the display and other unneeded
components.
● Off: The computer is off or in Hibernation. Hibernation
is an energy-saving mode that uses the least amount
of power.
Finding your hardware and software information 3
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Component Description
(5) Hard drive light ● Blinking white: The hard drive is being accessed.
● Amber: HP 3D DriveGuard has temporarily parked the
hard drive.
NOTE: For information about HP 3D DriveGuard,
see Using HP 3D DriveGuard on page 49.
(6) USB 2.0 port Connects an optional USB device.
NOTE: For details about different types of USB ports, see
Using a USB device on page 39.
(7) AC adapter light ● White: The AC adapter is connected and the battery is
charged.
● Blinking white: The battery has reached a low battery
level.
● Amber: The AC adapter is connected and the battery
is charging.
● Off: The computer is using DC power.
(8) Power connector Connects an AC adapter.
(9) Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
Left side
Component Description
(1) External monitor port Connects an external VGA monitor or projector.
(2) Vents (2) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
4 Chapter 2 Getting to know your computer
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Component Description
(3) HDMI port Connects an optional video or audio device, such as a
high-definition television, or any compatible digital or audio
device.
(4) RJ-45 (network) jack Connects a network cable.
(5) USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced
USB power performance.
NOTE: For details about different types of USB ports, see
Using a USB device on page 39.
(6) Audio-in (microphone) jack Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
(7) Audio-out (headphone) jack Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable.
WARNING! To reduce the risk of personal injury, adjust
the volume before using headphones, earbuds, or a
headset. For additional safety information, see the
Regulatory, Safety and Environmental Notices.
NOTE: When a device is connected to a headphone jack,
the computer speakers are disabled.
(8) Digital Media Slot Supports the following digital card formats:
● Secure Digital (SD) Memory Card
● Secure Digital High Capacity (SDHC) Memory Card
● Secure Digital Extended Capacity (SDxC) Memory
Card
● MultiMediaCard (MMC)
Left side 5
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Display
Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
local area networks (WLANs).
(2) Internal microphone (1) Records sound.
(3) HP TrueVision HD Webcam Records video, captures still photographs, and allows you to
video conference and chat online using streaming video.
To use the webcam, from the Start screen type c, and then
select CyberLink YouCam.
(4) Webcam light On: The webcam is in use.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety and
Environmental Notices that applies to your country or region. To access this guide, select the HP Support Assistant app on
the Start screen, select My computer, and then select User guides.
6 Chapter 2 Getting to know your computer
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Top
TouchPad
Component Description
(1) TouchPad on/off button Turns the TouchPad on or off.
(2) TouchPad light ● Amber: The TouchPad is off.
● Off: The TouchPad is on.
(3) TouchPad zone Moves the on-screen pointer and selects or activates items
on the screen.
NOTE: The TouchPad also supports edge-swipe
gestures. For more information, see Edge swipes
on page 27.
(4) Left TouchPad button Functions like the left button on an external mouse.
(5) Right TouchPad button Functions like the right button on an external mouse.
Top 7
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Lights
Component Description
(1) Power light ● White: The computer is on.
● Blinking white: The computer is in the Sleep state,
which is an energy-saving mode. The computer shuts
off power to the display and other unneeded
components.
● Off: The computer is off or in Hibernation. Hibernation
is an energy-saving mode that uses the least amount
of power.
(2) Caps lock light White: Caps lock is on, which switches the keys to all capital
letters.
(3) Mute light ● Amber: Computer sound is off.
● Off: Computer sound is on.
(4) Wireless light ● White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
● Amber: All wireless devices are off.
(5) TouchPad light ● Amber: The TouchPad is off.
● Off: The TouchPad is on.
8 Chapter 2 Getting to know your computer
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Buttons and speakers
Component Description
(1) Power button ● When the computer is off, press the button to turn on
the computer.
● When the computer is in the Sleep state, press the
button briefly to exit Sleep.
● When the computer is in Hibernation, press the button
down briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button down for at least 5 seconds to turn off the
computer.
To learn more about your power settings:
1. From the Start screen, type power.
2. Select Settings, and then select Power Options, or
see Managing power on page 32.
(2) Speakers (2) Produce sound.
Top 9
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Keys
Component Description
(1) esc key Displays system information when pressed in combination
with the fn key.
(2) fn key Displays system information when pressed in combination
with the esc key.
(3) Windows logo key Returns you to the Start screen from an open app or the
Desktop.
NOTE: Pressing the Windows logo key again will return
you to the previous screen.
(4) Action keys Execute frequently used system functions.
(5) Windows applications key Displays options for a selected object.
(6) num lock key Controls the function of the integrated numeric keypad.
Press the key to alternate between the standard numeric
function of an external keypad (enabled at the factory) and
the navigational function (indicated by the arrows on the
keys).
NOTE: The keypad function that is active when the
computer is turned off is reinstated when the computer is
turned back on.
(7) Integrated numeric keypad Set at the factory to function like an external numeric
keypad. To alternate between this numeric function and the
navigational function (indicated by the arrows on the keys),
press the num lock key.
10 Chapter 2 Getting to know your computer
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Bottom
Component Description
(1) Battery bay Holds the battery.
(2) Battery release latch Releases the battery from the battery bay.
(3) Vents (5) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(4) Service door The service door provides access to the keyboard, optical
disk drive, solid state/hard drive bay, wireless compartment
and memory module compartment.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module authorized
for use in the computer by the governmental agency that
regulates wireless devices in your country or region. If you
replace the module and then receive a warning message,
remove the module to restore computer functionality, and
then contact support through Help and Support. From the
Start screen, type h, and then select Help and Support.
Bottom 11
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Labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer. The labels are in easily accessible locations.
● Service label—Provides important information, including the following:
NOTE: Your label may look slightly different from the illustration in this section.
Component
(1) Product name
(2) Serial number
(3) Product number
(4) Warranty period
(5) Model description (select models only)
Have this information available when you contact support. The service label is located inside the
battery bay of your computer.
● Regulatory label—Provides regulatory information about the computer. The regulatory label is
located inside the battery bay.
● Wireless certification label or labels—Provide information about wireless devices and the
approval markings of some of the countries or regions in which the devices have been approved
for use. Your computer model includes one or more wireless devices; one or more certification
labels are included with your computer. You may need this information when traveling
internationally. Wireless certification labels are located inside the battery bay.
12 Chapter 2 Getting to know your computer
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3 Connecting to a network
Your computer can travel with you wherever you go. But even at home, you can explore the globe
and access information from millions of websites using your computer and a wired or wireless
network connection. This chapter will help you get connected to that world.
Connecting to a wireless network
Wireless technology transfers data across radio waves instead of wires. Your computer may be
equipped with one or more of the following wireless devices:
● Wireless local area network (WLAN) device—Connects the computer to wireless local area
networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate
offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and
universities. In a WLAN, the mobile wireless device in your computer communicates with a
wireless router or a wireless access point.
● Bluetooth device—Creates a personal area network (PAN) to connect to other Bluetooth-
enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a
PAN, each device communicates directly with other devices, and devices must be relatively
close together—typically within 10 meters (approximately 33 feet) of each other.
For more information about wireless technology, see the information and website links provided in
Help and Support. From the Start screen, type h, and then select Help and Support.
Using the wireless controls
You can control the wireless devices in your computer using these features:
● Wireless button, wireless switch, or wireless key (referred to in this chapter as the wireless
button)
● Operating system controls
Using the wireless button
Your computer has a wireless button, one or more wireless devices, and one wireless light. All of the
wireless devices on your computer are enabled at the factory, so the wireless light is on (white) when
you turn on the computer.
The wireless light indicates the overall power state of your wireless devices, not the status of
individual devices. If the wireless light is white, at least one wireless device is on. If the wireless light
is amber, all wireless devices are off.
Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or
turn off the wireless devices simultaneously.
Using operating system controls
The Network and Sharing Center allows you to set up a connection or network, connect to a network,
manage wireless networks, and diagnose and repair network problems.
Connecting to a wireless network 13
Page: 23
To use operating system controls:
1. From the Start screen, type n, and then select Settings.
2. Type network and sharing in the search box, and then select Network and Sharing
Center.
For more information, from the Start screen, type h, and then select Help and Support.
Using a WLAN
With a WLAN device, you can access a wireless local area network (WLAN), which is composed of
other computers and accessories that are linked by a wireless router or a wireless access point.
NOTE: The terms wireless router and wireless access point are often used interchangeably.
● A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points
that can accommodate a large number of computers and accessories and can separate critical
network functions.
● A home or small office WLAN typically uses a wireless router, which allows several wireless and
wired computers to share an Internet connection, a printer, and files without requiring additional
pieces of hardware or software.
To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided
through a service provider or a public or corporate network).
Using an Internet service provider
When you are setting up Internet access in your home, you must establish an account with an
Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The
ISP will help set up the modem, install a network cable to connect your wireless router to the modem,
and test the Internet service.
NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this
information and store it in a safe place.
14 Chapter 3 Connecting to a network
Page: 24
Setting up a WLAN
To set up a WLAN and connect to the Internet, you need the following equipment:
● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from
an Internet service provider
● A wireless router (2) (purchased separately)
● A wireless computer (3)
NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type
of modem you have.
The illustration below shows an example of a wireless network installation that is connected to the
Internet.
As your network grows, additional wireless and wired computers can be connected to the network to
access the Internet.
For help in setting up your WLAN, see the information provided by your router manufacturer or your
ISP.
Configuring a wireless router
For help in setting up a WLAN, see the information provided by your router manufacturer or your ISP.
NOTE: It is recommended that you initially connect your new wireless computer to the router by
using the network cable provided with the router. When the computer successfully connects to the
Internet, disconnect the cable, and access the Internet through your wireless network.
Protecting your WLAN
When you set up a WLAN or access an existing WLAN, always enable security features to protect
your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and
airports may not provide any security. If you are concerned about the security of your computer when
connected to a hotspot, limit your network activities to email that is not confidential and basic Internet
surfing.
Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected
signals. Take the following precautions to protect your WLAN:
● Use a firewall.
A firewall checks both data and requests for data that are sent to your network, and discards any
suspicious items. Firewalls are available in both software and hardware. Some networks use a
combination of both types.
● Use wireless encryption.
Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over
the network. For more information, from the Start screen, type h, and then select Help and
Support.
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Connecting to a WLAN
To connect to a WLAN, follow these steps:
1. Be sure that the WLAN device is on. If the device is on, the wireless light is on (white). If the
wireless light is amber, press the wireless button.
2. On the Desktop, tap and hold, or click the network status icon in the notification area, at the far
right of the taskbar.
3. Select your WLAN from the list.
4. Click Connect.
If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Type the
code, and then click OK to complete the connection.
NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point.
NOTE: If you do not see the WLAN you want to connect to, from the Desktop, right-click the
network status icon, and then select Open Network and Sharing Center. Click Set up a new
connection or network. A list of options is displayed, allowing you to manually search for and
connect to a network or to create a new network connection.
After the connection is made, place the mouse pointer over the network status icon in the notification
area, at the far right of the taskbar, to verify the name and status of the connection.
NOTE: The functional range (how far your wireless signals travel) depends on WLAN
implementation, router manufacturer, and interference from other electronic devices or structural
barriers such as walls and floors.
Using Bluetooth wireless devices (select models only)
A Bluetooth device provides short-range wireless communications that replace the physical cable
connections that traditionally link electronic devices such as the following:
● Computers (desktop, notebook, PDA)
● Phones (cellular, cordless, smart phone)
● Imaging devices (printer, camera)
● Audio devices (headset, speakers)
● Mouse
Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network
(PAN) of Bluetooth devices. For information about configuring and using Bluetooth devices, see the
Bluetooth software Help.
Connecting to a wired network
Your computer supports a local area network (LAN) wired connection. A LAN connection uses a
network cable and is much faster than a modem connection, which uses a telephone cable. Both
cables are sold separately.
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a
modem cable or telephone cable into an RJ-45 (network) jack.
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Connecting to a local area network (LAN)
Use a LAN connection if you want to connect the computer directly to a router in your home (instead
of working wirelessly), or if you want to connect to an existing network at your office.
Connecting to a LAN requires an 8-pin, RJ-45 (network) cable.
To connect the network cable, follow these steps:
1. Plug the network cable into the network jack (1) on the computer.
2. Plug the other end of the network cable into a network wall jack (2) or router.
NOTE: If the network cable contains noise suppression circuitry (3), which prevents
interference from TV and radio reception, orient the circuitry end of the cable toward the
computer.
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4 Enjoying entertainment features
Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your
music, and download and watch movies. Or, to make your computer an even more powerful
entertainment center, connect external devices like a monitor, projector, or TV, or speakers and
headphones.
Here are some of the entertainment features on your computer.
Component Description
(1) Internal microphone Records sound.
(2) HP TrueVision HD Webcam Records video, captures still photographs, and
allows you to video conference and chat online
using streaming video.
To use the webcam, from the Start screen, type c,
and then select CyberLink YouCam.
(3) Webcam light On: The webcam is in use.
(4) USB 2.0 port Connects optional USB devices.
NOTE: For details about different types of USB
ports, see Using a USB device on page 39.
(5) Optical drive Reads and writes to an optical disc.
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Component Description
(6) Audio-out (headphone) jack Produces sound when connected to optional
powered stereo speakers, headphones, earbuds, a
headset, or television audio.
WARNING! To reduce the risk of personal injury,
adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety
information, see the Regulatory, Safety and
Environmental Notices.
NOTE: When a device is connected to the jack,
the computer speakers are disabled.
(7) Audio-in (microphone) jack Connects an optional computer headset
microphone, stereo array microphone, or monaural
microphone.
(8) USB 3.0 ports (2) Connect optional USB 3.0 devices and provide
enhanced USB power performance.
NOTE: For details about different types of USB
ports, see Using a USB device on page 39.
(9) HDMI port Connects an optional video or audio device, such as
a high-definition television, any compatible digital or
audio component, or a high-speed HDMI device.
(10) External monitor port Connects an external VGA monitor or projector.
(11) Speakers (2) Produce sound.
Using the webcam
Your computer has an integrated webcam, a powerful social networking tool that allows you to
communicate up close with friends and colleagues, next door or on the other side of the world. With
the webcam, you can stream video with your instant messaging software, capture and share video,
and take still photos.
▲ To start the webcam, from the Start screen, type c, and then select CyberLink YouCam from
the list of applications.
For details about using the webcam, go to Help and Support. On the Start screen, type h, and then
select Help and Support.
Using audio
On your HP computer, you can play music CDs, download and listen to music, stream audio content
from the web (including radio), record audio, or mix audio and video to create multimedia. To
enhance your listening enjoyment, attach external audio devices such as speakers or headphones.
Connecting speakers
You can attach wired speakers to your computer by connecting them to a USB port (or the audio-out
jack) on your computer or on a docking station.
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To connect wireless speakers to your computer, follow the device manufacturer's instructions. To
connect high-definition speakers to the computer, see Configuring HDMI audio settings on page 22.
Before connecting speakers, lower the volume setting.
Connecting headphones
You can connect wired headphones to the headphone jack on your computer.
To connect wireless headphones to your computer, follow the device manufacturer's instructions.
WARNING! To reduce the risk of personal injury, lower the volume setting before putting on
headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and
Environmental Notices.
Connecting a microphone
To record audio, connect a microphone to the microphone jack on the computer. For best results
when recording, speak directly into the microphone and record sound in a setting free of background
noise.
Checking the sound
To check the audio functions on your computer, follow these steps:
1. From the Start screen, type c, and then select Control Panel from the list of applications.
2. Select Hardware and Sound, and then select Sound.
3. When the Sound window opens, select the Sounds tab. Under Program Events, select any
sound event, such as a beep or alarm, and then click Test.
You should hear sound through the speakers or through connected headphones.
To check the recording functions on your computer, follow these steps:
1. From the Start screen, type s, and then select Sound Recorder.
2. Click Start Recording and speak into the microphone. Save the file to your desktop.
3. Open a multimedia program and play the recording.
To confirm or change the audio settings on your computer:
1. From the Start screen, type c, and then select Control Panel from the list of applications.
2. Select Hardware and Sound, and then select Sound.
Using video
Your HP computer is a powerful video device that enables you to watch streaming video from your
favorite websites and download video and movies to watch on your computer without needing to
connect to a network.
To enhance your viewing enjoyment, use one of the video ports on the computer to connect an
external monitor, projector, or TV. Most computers have a video graphics array (VGA) port, which
connects analog video devices. Some computers also have a high-definition multimedia interface
(HDMI) port, which allows you to connect a high-definition monitor or TV.
IMPORTANT: Be sure that the external device is connected to the correct port on the computer,
using the correct cable. Check the device manufacturer's instructions.
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Connecting a VGA monitor or projector
To see the computer screen image on an external VGA monitor or projected for a presentation,
connect a monitor or projector to the computer's VGA port.
To connect a monitor or projector:
1. Connect the VGA cable from the monitor or projector to the VGA port on the computer as
shown.
2. Press f4 to alternate the screen image between 4 display states:
● PC Screen only: View the screen image on the computer only.
● Duplicate: View the screen image simultaneously on both the computer and external
device.
● Extend: View the screen image extended across both the computer and external device.
● Second screen only: View the screen image on the external device only.
Each time you press f4, the display state changes.
NOTE: Adjust the screen resolution of the external device, especially if you choose the
“Extend” option. From the Start screen, type c, and then select Control Panel from the list of
applications. Select Appearance and Personalization. Under Display, select Adjust screen
resolution for best results.
Connecting an HDMI device
NOTE: To connect an HDMI device to your computer, you need an HDMI cable, sold separately.
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To see the computer screen image on a high-definition TV or monitor, connect the high-definition
device according to the following instructions.
1. Connect one end of the HDMI cable to the HDMI port on the computer.
2. Connect the other end of the cable to the high-definition TV or monitor.
3. Press f4 to alternate the computer screen image between 4 display states:
● PC screen only: View the screen image on the computer only.
● Duplicate: View the screen image simultaneously on both the computer and external
device.
● Extend: View the screen image extended across both the computer and external device.
● Second screen only: View the screen image on the external device only.
Each time you press f4, the display state changes.
NOTE: Adjust the screen resolution of the external device, especially if you choose the
“Extend” option. From the Start screen, type c, and then select Control Panel from the list of
applications. Select Appearance and Personalization. Under Display, select Adjust screen
resolution for best results.
Configuring HDMI audio settings
HDMI is the only video interface that supports high-definition video and audio. After you connect an
HDMI TV to the computer, you can then turn on HDMI audio by following these steps:
1. From the Windows desktop, right-click the Speakers icon in the notification area, at the far right
of the taskbar, and then select Playback devices.
2. On the Playback tab, select the name of the digital output device.
3. Click Set Default, and then click OK.
To return the audio stream to the computer speakers:
1. From the Windows desktop, right-click the Speakers icon in the notification area, at the far right
of the taskbar, and then click Playback devices.
2. On the Playback tab, click Speakers and Headphones.
3. Click Set Default, and then click OK.
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Using Intel Wireless Display (select models only)
Intel® Wireless Display allows you to transmit your computer content wirelessly to your receive/
display device, such as HDTV, monitor, projector, game console, Blu-ray player, or DVR, by using an
optional wireless adapter (purchased separately). For details about using the wireless adapter, see
the manufacturer's instructions.
▲ To open Intel Wireless Display, from the Start screen, type w, and then select Intel WiDi.
NOTE: Before using the wireless display feature, be sure that your wireless device is turned on.
Managing your audio and video files
CyberLink PowerDVD helps you manage and edit your photo and video collections.
▲ To open CyberLink Power DVD, from the Start screen, type c, and then select CyberLink
PowerDVD.
For more information about using CyberLink PowerDVD, see the PowerDVD software Help.
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5 Navigating using touch gestures,
pointing devices, and the keyboard
Your computer allows navigation using touch gestures in addition to the keyboard and mouse. Touch
gestures can be used on your computer TouchPad.
NOTE: An external USB mouse (purchased separately) can be connected to one of the USB ports
on the computer.
Review the Windows 8 Basics guide included with your computer. The guide provides information on
how to perform common tasks using the TouchPad or the keyboard.
Your computer also has special action keys or hot key functions on the keyboard to perform routine
tasks.
Your computer also has an integrated numeric keypad.
Using the TouchPad
The TouchPad, allows you to navigate the computer with simple finger movements.
You can customize the touch gestures by changing settings, button configurations, click speed, and
pointer options. From the Start screen type c to display the Apps list. Select Control Panel, and then
select Hardware and Sound. Under Devices and Printers, select Mouse.
Turning the TouchPad off or on
To turn the TouchPad off or on, quickly double-tap the TouchPad on/off button.
The TouchPad light is off when the TouchPad is on.
The TouchPad supports a variety of gestures that let your fingers scroll, swipe, pinch, and rotate to
manipulate items on the screen.
Using TouchPad gestures
A TouchPad allows you to control the pointer on the screen using your fingers.
TIP: Use the left and right buttons on the TouchPad as you would use the corresponding buttons on
an external mouse.
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NOTE: TouchPad gestures are not supported in all programs.
To view a demonstration of each gesture:
1. From the Start screen, type c to display the Apps list. Select Control Panel, and then select
Hardware and Sound.
2. Select Synaptics TouchPad.
3. Click a gesture to activate the demonstration.
To turn the gestures off or on:
1. From the Synaptics TouchPad screen, select or clear the check box next to the gesture that
you want to turn on or off.
2. Click Apply, and then click OK.
Tapping
To make an on-screen selection use the tap function on the TouchPad.
● Point to an item on the screen, and then tap one finger on the TouchPad zone to make a
selection. Double-tap an item to open it.
NOTE: Press and hold your finger on the TouchPad to open a help screen that provides information
about the selected item.
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Scrolling
Scrolling is useful for moving up, down, or sideways on a page or image.
● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or
right.
Pinching/Zooming
Pinching and zooming allows you to zoom in or out on images or text.
● Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers
apart.
● Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers
together.
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Edge swipes
Edge swipes allow you to perform tasks such as changing settings and finding or using apps.
Right-edge swipe
The right-edge swipe reveals the charms, which lets you search, share, start apps, access devices, or
change settings.
● Swipe your finger gently from the right edge to display the charms.
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Top-edge swipe
The top-edge swipe allows you to access All Apps available on the Start screen.
IMPORTANT: When an app is active, the top-edge gesture varies depending on the app.
● Swipe your finger gently from the top edge to display available apps.
Left-edge swipe
The left-edge swipe reveals your open apps so that you can switch to them quickly.
● Swipe from the left edge of the TouchPad to switch between apps.
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Using the keyboard and mouse
The keyboard and mouse allow you to type, select items, scroll and to perform the same functions as
you do by using touch gestures. The keyboard also allows you to use action keys and hot keys to
perform specific functions.
TIP: The Windows logo key on the keyboard allows you to quickly return to the Start screen
from an open app or the Desktop. Pressing the Windows logo key again will return you to the
previous screen.
NOTE: Depending on the country or region, your keyboard may have different keys and keyboard
functions than those discussed in this section.
Using the action keys
An action key performs an assigned function. The icon on each of the f1 through f4 keys and f6
through f12 keys illustrates the assigned function for that key.
To use an action key function, press and hold the key.
The action key feature is enabled at the factory. You can disable this feature in Setup Utility (BIOS).
See Using Setup Utility (BIOS) and System Diagnostics on page 60 for instructions on opening
Setup Utility (BIOS), and then follow the instructions at the bottom of the screen.
To activate the assigned function after you have disabled the action key feature, you must press the
fn key in combination with the appropriate action key.
CAUTION: Use extreme care when making changes in Setup Utility. Errors can prevent the
computer from operating properly.
Icon Key Description
f1 Opens Help and Support, which provides tutorials, information about the Windows
operating system and your computer, answers to questions, and updates to your
computer.
Help and Support also provides automated troubleshooting tools and access to
support.
f2 Decreases the screen brightness incrementally as long as you hold down the key.
f3 Increases the screen brightness incrementally as long as you hold down the key.
f4 Switches the screen image between display devices connected to the system. For
example, if a monitor is connected to the computer, pressing this key alternates the
screen image from the computer display to the monitor display to a simultaneous
display on both the computer and the monitor.
Most external monitors receive video information from the computer using the external
VGA video standard. This action key can also alternate images among other devices
that are receiving video information from the computer.
f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD.
f7 Begins, pauses, or resumes playback of an audio CD, a DVD, or a BD.
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Icon Key Description
f8 Plays the next track of an audio CD or the next section of a DVD or a BD.
f9 Decreases speaker volume incrementally as long as you hold down the key.
f10 Increases speaker volume incrementally as long as you hold down the key.
f11 Mutes or restores speaker sound.
f12 Turns the wireless feature on or off.
NOTE: A wireless network must be set up before a wireless connection is possible.
Using Microsoft Windows 8 shortcut keys
Microsoft Windows 8 provides shortcuts to perform actions quickly. Several shortcuts will help you
with Windows 8 functions. Press the Windows logo key in combination with the key to perform
the action.
For additional information on Windows 8 shortcut keys, go to Help and Support. From the Start
screen, type h, and then select Help and Support.
Shortcut Keys
Shortcut
key
Key Description
Returns you to the Start screen from an open app or the Desktop.
Pressing the key again returns you to the previous screen.
+ c Opens the charms.
+ d Opens the Desktop.
+ tab Switches between open apps.
NOTE: Continue to press this key combination until the app you
want displays.
alt + f4 Closes an active app.
Using the hot keys
A hot key is a combination of the fn key and the esc key.
To use a hot key:
▲ Briefly press the fn key, and then briefly press the second key of the combination.
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Function Hot key Description
Display system information. fn+esc Displays information about system hardware components and the
system BIOS version number.
Using the integrated numeric keypad
The computer includes an integrated numeric keypad, and it also supports an optional external
numeric keypad or an optional external keyboard that includes a numeric keypad.
Component Description
num lock key Controls the function of the integrated numeric keypad. Press the
key to alternate between the standard numeric function of an
external keypad (selected at the factory) and the navigational
function (indicated by the arrows on the keys).
NOTE: The keypad function that is active when the computer is
turned off is reinstated when the computer is turned back on.
Integrated numeric keypad Set at the factory to function like an external numeric keypad. To
alternate between this numeric function and the navigational
function (indicated by the arrows on the keys), press the num
lock key.
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6 Managing power
Your computer can operate on either battery power or external power. When the computer is only
running on battery power and an AC power source is not available to charge the battery, it is
important to monitor and conserve the battery charge. Your computer supports power plans to
manage how your computer uses and conserves power so that you can balance computer
performance with power conservation.
Initiating Sleep and Hibernation
Windows has two power-saving states, Sleep and Hibernation.
● Sleep–The Sleep state is automatically initiated after a period of inactivity when running on
battery power or on external power. Your work is saved to memory, allowing you to resume your
work very quickly. You can also initiate Sleep manually. For more information, see Initiating and
exiting Sleep on page 32.
● Hibernation–The Hibernation state is automatically initiated if the battery reaches a critical level.
In the Hibernation state, your work is saved to a hibernation file and the computer powers down.
NOTE: If you want to initiate Hibernation manually, you must enable Hibernation using Power
Options. For more information, see Enabling and exiting user-initiated hibernation on page 33.
CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video
playback functionality, or loss of information, do not initiate Sleep while reading from or writing to a
disc or an external media card.
NOTE: You cannot initiate any type of networking connection or perform any computer functions
while the computer is in the Sleep state or in Hibernation.
Initiating and exiting Sleep
With the computer on, you can initiate Sleep in any of the following ways:
● Close the display.
● From the Start screen, point to the upper-right or lower-right corner of the screen. When the
charms list opens, click Settings, click the Power icon, and then click Sleep.
To exit Sleep:
● Briefly press the power button.
● If the display is closed, open the display.
● Press a key on the keyboard.
● Tap or swipe the TouchPad.
When the computer exits Sleep, the power lights turn on and the computer returns to the screen
where you stopped working.
NOTE: If you have set a password to be required on wakeup, you must enter your Windows
password before the computer will return to the screen.
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Enabling and exiting user-initiated hibernation
You can enable user-initiated Hibernation and change other power settings and timeouts using Power
Options:
1. From the Start screen, type power, select Settings, and then select Power Options from the
list of applications.
2. In the left pane, click Choose what the power button does.
3. Click Change Settings that are currently unavailable.
4. In the When I press the power button area, select Hibernate.
5. Click Save changes.
To exit Hibernation, briefly press the power button. The power lights turn on and your work returns to
the screen where you stopped working.
NOTE: If you have set a password to be required on wakeup, you must enter your Windows
password before your work will return to the screen.
Setting password protection on wakeup
To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow
these steps:
1. From the Start screen, type power, select Settings, and then select Power Options.
2. In the left pane, click Require a password on wakeup.
3. Click Change Settings that are currently unavailable.
4. Click Require a password (recommended).
NOTE: If you need to create a user account password or change your current user account
password, click Create or change your user account password, and then follow the on-
screen instructions. If you do not need to create or change a user account password, go to step
5.
5. Click Save changes.
Using the power meter and power settings
The power meter is located on the Windows desktop. The power meter allows you to quickly access
power settings and view the remaining battery charge.
● To display the percentage of remaining battery charge and the current power plan, on the
Windows Desktop, point over the power meter icon.
● To use Power Options, or to change the power plan, click the power meter icon and select an
item from the list. From the Start screen, you can also type power, select Settings, and then
select Power Options.
Different power meter icons indicate whether the computer is running on battery or external power.
The icon also displays a message if the battery has reached a low or critical battery level.
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Selecting a power plan
A power plan manages how the computer uses power and helps you conserve power and maximize
performance. To change the power plan, from the Start screen, type power, select Settings, and
then select Power Options.
The following power plans are available:
● HP Recommended (recommended). Automatically balances performance with energy
consumption on capable hardware.
● Power saver. Saves power by reducing system performance and screen brightness where
possible.
● High performance. Favors performance, but may use more energy. Your battery will not last as
long between charges using this power plan. Click Show additional plans to select this power
plan.
You can also create your own power plan and customize it to how you use the computer for your
needs.
To use Power Options, from the Start screen, type power, select Settings, and then select Power
Options.
Running on battery power
When a charged battery is in the computer and the computer is not plugged into external power, the
computer runs on battery power. If the computer has a charged battery installed and the AC adapter
is disconnected from the computer, the computer automatically switches to battery power and the
display brightness decreases to conserve battery life. The battery in the computer slowly discharges
when the computer is off and unplugged from external power.
Computer battery life varies, depending on power management settings, programs running on the
computer, display brightness, external devices connected to the computer, and other factors.
Removing a user-replaceable battery
WARNING! To reduce potential safety issues, use only the user-replaceable battery provided with
the computer, a replacement battery provided by HP, or a compatible battery purchased from HP.
CAUTION: Removing a user-replaceable battery that is the sole power source for the computer can
cause loss of information. To prevent loss of information, save your work or shut down the computer
through Windows before removing the battery.
1. Turn the computer upside down on a flat surface.
2. Slide the battery release latch (1) to release the battery.
NOTE: The battery release latch automatically returns to its original position.
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3. Pivot the battery (2) upward and remove it (3) from the computer.
Finding battery information
To monitor the status of your battery, or if the battery is no longer holding a charge, run Battery Check
in HP Support Assistant. To access battery information, select the HP Support Assistant app on the
Start screen, and then select Battery and performance.
HP Support Assistant provides the following tools and information about the battery:
● Battery test
● Information on battery types, specifications, life cycles, and capacity
To access battery information, select the HP Support Assistant app on the Start screen, and then
select Battery and performance.
Conserving battery power
Tips for conserving battery power and maximizing battery life:
● Lower the brightness on the display.
● Select the Power saver setting in Power Options.
● Remove the user-replaceable battery from the computer when it is not being used or charged.
● Turn off wireless devices when you are not using them.
● Disconnect unused external devices that are not plugged into an external power source, such as
an external hard drive connected to a USB port.
● Stop, disable, or remove any external media cards that you are not using.
● Before you leave your work, initiate Sleep or shut down the computer.
Identifying low battery levels
When a battery that is the sole power source for the computer reaches a low or critical battery level,
the power meter icon on the Windows desktop shows a low or critical battery notification.
NOTE: For additional information about the power meter, see Using the power meter and power
settings on page 33.
The computer takes the following actions for a critical battery level:
● If Hibernation is disabled and the computer is on or in the Sleep state, the computer remains
briefly in the Sleep state, and then shuts down and loses any unsaved information.
● If Hibernation is enabled and the computer is on or in the Sleep state, the computer initiates
Hibernation.
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Resolving a low battery level
Resolving a low battery level when external power is available
● Connect an AC adapter.
● Connect an optional docking or expansion device.
● Connect an optional power adapter purchased as an accessory from HP.
Resolving a low battery level when no power source is available
Save your work and shut down the computer.
Resolving a low battery level when the computer cannot exit Hibernation
When the computer lacks sufficient power to exit Hibernation, follow these steps:
1. Replace the discharged user-replaceable battery with a charged battery, or connect the AC
adapter to the computer and to external power.
2. Exit Hibernation by pressing the power button.
Storing a user-replaceable battery
CAUTION: To reduce the risk of damage to a battery, do not expose it to high temperatures for
extended periods of time.
If your computer will be unused and unplugged from external power for more than 2 weeks, remove
the battery and store it separately in a cool, dry place to prolong the battery charge.
A stored battery should be checked every 6 months. If the capacity is less than 50 percent, recharge
the battery before returning it to storage.
Disposing of a user-replaceable battery
WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short
external contacts; do not dispose of in fire or water.
See the Regulatory, Safety and Environmental Notices for proper battery disposal. To access the
user guides, select the HP Support Assistant app on the Start screen, select My computer, and
then select the User guides.
Replacing a user-replaceable battery
Battery Check in HP Support Assistant notifies you to replace the battery when an internal cell is not
charging properly or when the battery storage capacity has reached a weak condition. If the battery is
possibly covered by an HP warranty, instructions include a warranty ID. A message refers you to the
HP website for more information about ordering a replacement battery.
Running on external AC power
For information on connecting to AC power, refer to the Setup Instructions poster provided in the
computer box.
The computer does not use battery power when the computer is connected to AC external power with
an approved AC adapter or an optional docking/expansion device.
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WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer,
a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.
Connect the computer to external AC power under any of the following conditions:
WARNING! Do not charge the computer battery while you are onboard aircraft.
● When charging or calibrating a battery
● When installing or modifying system software
● When writing information to a disc (select models only)
● When running Disk Defragmenter on computers with internal hard drives
● When performing a backup or recovery
When you connect the computer to external AC power:
● The battery begins to charge.
● The display brightness increases.
● The power meter icon on the Windows desktop changes appearance.
When you disconnect external AC power, the following events occur:
● The computer switches to battery power.
● The display brightness automatically decreases to save battery life.
● The power meter icon on the Windows desktop changes appearance.
Troubleshooting power problems
Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to
AC power:
● The computer does not turn on.
● The display does not turn on.
● The power lights are off.
To test the AC adapter:
1. Shut down the computer.
2. Remove the battery from the computer.
3. Connect the AC adapter to the computer, and then plug it into an AC outlet.
4. Turn on the computer.
● If the power lights turn on, the AC adapter is working properly.
● If the power lights remain off, check the connection from the AC adapter to the computer
and the connection from the AC adapter to the AC outlet to make sure the connections are
secure.
● If the connections are secure and the power lights remain off, the AC adapter is not
functioning and should be replaced.
Contact customer support for information on obtaining a replacement AC power adapter.
Running on external AC power 37
Page: 47
HP CoolSense
HP CoolSense automatically detects when the computer is not in a stationary position and
adjusts performance and fan settings to keep the surface temperature of your computer at the
optimum level of comfort.
When HP CoolSense is off, the position of the computer is not detected and the performance and fan
options remain at the factory setting. As a result, the surface temperature of the computer may be
higher than it would be with HP CoolSense on.
To turn CoolSense off or on, follow these steps:
▲ From the Start screen, type cool, select Settings, and then select HP CoolSense.
Shutting down (turning off) the computer
CAUTION: Unsaved information is lost when the computer shuts down. Be sure to save your work
before shutting down the computer.
The Shut down command closes all open programs, including the operating system, and then turns
off the display and computer.
Shut down the computer under any of the following conditions:
● When you need to replace the battery or access components inside the computer
● When you are connecting an external hardware device that does not connect to a USB or video
port
● When the computer will be unused and disconnected from external power for an extended
period
Although you can turn off the computer with the power button, the recommended procedure is to use
the Windows Shut down command:
NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or
Hibernation before shutdown is possible by briefly pressing the power button.
1. Save your work and close all open programs.
2. From the Start screen, point to the upper-right or lower-right corner of the screen.
3. When the charms list opens, click Settings, click the Power icon, and then click Shut down.
If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try
the following emergency procedures in the sequence provided:
● Press ctrl+alt+delete, click the Power icon, and then select Shut Down.
● Press and hold the power button for at least 5 seconds.
● Disconnect the computer from external power.
● Remove the battery.
38 Chapter 6 Managing power
Page: 48
7 Managing and sharing information
Drives are digital storage devices that help you store, manage, share, and access information. Your
computer has an internal hard drive or that stores your computer's software and operating system, as
well as provides storage for all of your personal files. Your computer also has a built-in optical drive
that allows you to read or write to a CD, DVD, or (on select models) Blu-ray Disc (BD), to play and
record audio and video.
For added capacity or functionality, connect an external drive (purchased separately), such as an
optical drive or hard drive, or insert a digital storage card to import information directly from your
phone or camera. A Universal Serial Bus (USB) flash drive, connected to the USB port on your
computer, also allows quick data transfer. Some devices use the computer's power to run; others
have their own power source. Some devices come with software that must be installed.
NOTE: For information about connecting external wireless devices, see Connecting to a network
on page 13.
NOTE: For more information about required software and drivers, or to learn which computer port to
use, see the manufacturer's instructions.
Using a USB device
Most computers have more than one USB port, because this versatile interface allows you to connect
numerous kinds of external devices to your computer, such as a USB keyboard, mouse, external
drive, printer, scanner, or USB hub.
Your computer has more than one type of USB port. See Getting to know your computer on page 3
for the types of USB ports you have on this computer. Be sure to purchase devices that are
compatible with your computer.
Type Description
USB 2.0 Transfers data at 60 MB/s.
USB 3.0 Transfers data at 640 MB/s. USB 3.0 ports, also known as
SuperSpeed ports, are also compatible with USB 1.0 and 2.0
devices.
Connecting a USB device
CAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the
device.
Using a USB device 39
Page: 49
▲ Connect the USB cable for the device to the USB port.
NOTE: The USB port on your computer may look slightly different from the illustration in this
section.
A sound indicates that the device has been detected.
NOTE: The first time you connect a USB device, a message displays on the Desktop and an icon
shows in the notification area letting you know that the device is recognized by the computer.
Removing a USB device
CAUTION: To reduce the risk of damage to a USB connector, do not pull on the cable to remove
the USB device.
CAUTION: To reduce the risk of loss of information or an unresponsive system, use the following
procedure to remove the USB device safely:
1. To remove a USB device, save your information and close all programs associated with the device.
2. From the Desktop, click the hardware icon in the notification area, at the far right of the taskbar. A
message, Safely Remove Hardware and Eject Media, displays. Follow the on-screen instructions.
Connecting a powered USB device
CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be
sure that the device is turned off and its AC power cord is unplugged.
1. Connect the device to the computer.
2. Plug the device power cord into a grounded AC outlet.
3. Turn on the device.
To disconnect an unpowered external device, stop the device, and then disconnect it from the
computer. To disconnect a powered external device, turn off the device, disconnect it from the
computer, and then unplug the AC power cord.
40 Chapter 7 Managing and sharing information
Page: 50
Inserting and removing a digital storage card
To insert a digital storage card:
CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert
a digital card.
1. Hold the card label-side up, with the connectors facing the computer.
2. Insert the card into the digital storage slot, and then press in on the card until it is firmly seated.
A sound indicates that the device has been detected, and a menu of options displays.
To remove a digital storage card:
CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following
procedure to safely remove the digital card.
1. Save your information and close all programs associated with the digital card.
2. From the Desktop, click the remove hardware icon in the notification area, at the far right of the
taskbar. Then, follow the on-screen instructions.
3. Press in on the card (1), and then remove it from the slot (2).
NOTE: If the card is not ejected, pull the card out of the slot.
Inserting and removing a digital storage card 41
Page: 51
Using optical drives
An optical disc drive uses laser light to read or store large amounts of information. Some drives can
only read information, but others can also write (burn) information onto a blank disc.
Use these tips for best performance of your optical drive:
● When the battery is the only source of power, be sure the battery is sufficiently charged before
writing to media.
● Do not type on the keyboard or move the computer while an optical drive is writing to a disc. The
write process is sensitive to vibration.
● Make sure you have installed the latest software updates for the drive.
● If the disc you are using is not clean, wipe it with a dry, lint-free, soft cloth.
Your computer may include an optical drive that supports one or more of the following disc
technologies:
● CD—A compact disc stores data that is read by a laser from the optical disc drive. The following
CD formats are available:
◦ CD-Recordable (CD-R), which allows the computer to read information and to record
information one time on the CD. Once the information is recorded on the CD-R disc, it
cannot be changed or erased; it is permanent.
◦ CD-Re-Writable (CD-RW), which allows you to read information and record information
many times to the CD. Information on the CD can be erased.
● DVD—A digital video disc is a high-capacity optical disc. It can store more information than a
CD. A double-sided DVD can store up to 17 GB. The following DVD formats are available:
◦ DVD-Recordable (DVD-R or DVD+R), which allow the computer to read information and to
record information one time on the DVD. After the information is recorded on the disc, it
cannot be changed or erased; it is permanent. The DVDs can be used in DVD±R drives.
◦ DVD-Re-Writable (DVD-RW or DVD+RW), which allow to read information and record
information many times to the disc. Information on the disc can be erased. The DVDs can
be used in DVD±R drives.
● BD—A Blu-ray Disc holds more information than the other optical discs and they can used to
record, rewrite, and play back high-definition (HD) video.
Note the following when using BDs:
● CyberLink PowerDVD is installed on the computer to play BD movies.
● Playing most BD movie titles on an external display requires an HDMI digital connection. The
computer can support up to 1080p resolution on an external display, which requires a 1080p-
capable HDTV or monitor.
● Attempting to play a BD movie simultaneously on both the internal and an external display may
cause an error, so choose only one.
● For copy protection purposes, Advanced Access Content System (AACS) keys are integrated
into the computer. AACS keys require occasional renewal to support playback of new BD movie
releases. The CyberLink PowerDVD program will request an update to continue playback when
42 Chapter 7 Managing and sharing information

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