HP Color LaserJet 9500hdn manual

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  • Brand: HP
  • Product: Printer
  • Model/name: Color LaserJet 9500hdn
  • Filetype: PDF
  • Available languages: English

Table of Contents

Page: 0
user guide
hp
hp
color LaserJet 9500n
color LaserJet 9500hdn
http://www.hp.com
copyright © 2003
Hewlett-Packard Company
printed in USA
printed on at least
50% total recycled fiber with
at least 10% post-consumer paper
hp
color
LaserJet
9500
series
user
guide
Back Cover -- 6" wide x 4" high Front Cover -- 6" wide x 4" high
*Spine --- .489" x 4"
C8546-90987
*C8546-90987*
*C8546-90987*
Page: 2
hp color LaserJet 9500n and 9500hdn
user guide
Page: 3
Hewlett-Packard Company
11311 Chinden Boulevard
Boise, Idaho 83714 U.S.A.
Copyright Hewlett-Packard Company 2003
All Rights Reserved. Reproduction, adaptation, or
translation without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained in this document is subject to
change without notice.
Part number: C8546-90987
Edition 1, 06/2003
Trademark Credits
Acrobat®, Adobe®, and PostScript® are trademarks of
Adobe Systems Incorporated.
HP-UX® Release 10.20 and later and HP-UX Release
11.00 and later (in both 32- and 64-bit configurations) on all
HP 9000 computers are Open Group UNIX 95 branded
products.
Microsoft®, MS-DOS®, Windows®, and Windows NT® are
U.S. registered trademarks of Microsoft Corporation.
PANTONE®* is Pantone, Inc.’s check-standard trademark
for color.
TrueType™ is a U.S. trademark of Apple Computer, Inc.
UNIX® is a registered trademark of The Open Group.
ENERGY STAR® is a U.S. registered service mark of the U.S.
Environmental Protection Agency.
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ENWW iii
Contents
1 Finding information
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Which guide to use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Obtaining a user reference guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Where to find Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
At the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
At the computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2 Using the control panel
Control panel features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Interpreting control panel lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using control panel menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Gaining access to Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
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3 What you can do
Features for users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Open the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Print on both sides of paper (duplexing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Store print jobs that you can print later . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Create booklets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Staple your documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Use the HP Fast Infrared Receiver to print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Print covers or a different first page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Create the effect of a full-bleed image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Print special documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Features for administrators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Manage the printer remotely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Obtain firmware updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Manage page usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
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ENWW v
4 Improving print quality
What you can do to improve print quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Setting the media size and type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Printing by type and size of media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Calibrating the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Using the Print Quality Troubleshooting Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Cleaning the post charger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Setting registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Cleaning the fuser input area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Solving print-quality issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Print-quality procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Solving persistent print-quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Print-quality-defect chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
5 Using color and media
Managing color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Print in grayscale. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Automatic or manual color adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Matching colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
PANTONE®* color matching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Swatch book color matching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
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Four-color (CMYK) printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
CMYK Ink Set Emulation (PostScript only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Using media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Supported types of media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Orienting media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
6 Solving problems
Clearing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Solving repeated jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Clearing jams from the input-tray areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Clearing jams from the door areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Clearing jams from the duplexer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Clearing jams from the output areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Printing a paper-path test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Interpreting the lights on the accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Solving printer configuration issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Interpreting control panel messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
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ENWW vii
7 Supplies
Checking supply levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Using the supplies status indicators on the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Using the supplies status pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Using HP Web Jetadmin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Ordering supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Factors that can shorten the life-expectancy of supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Ordering directly through the embedded Web server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Ordering through the Internet-Enabled Supplies Ordering Feature . . . . . . . . . . . . . . . . . . . . . . . . 178
Installing supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Replacing the print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Replacing the image drums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Replacing the image transfer kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Replacing the image fuser kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Replacing the image cleaning kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
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8 Service and support
Warranty information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Service during and after the warranty period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Extended warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Spare parts and supplies availability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Limited warranty for print cartridge and image drum life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
HP software license terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Customer support options worldwide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Information from the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Customer support and printer repair assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
9 Specifications and regulatory information
Printer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Power requirements and circuit capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Power consumption. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Acoustical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Operating and storage environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Environmental product stewardship program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Protecting the environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
FCC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
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ENWW ix
Regulatory statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Laser safety statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Canadian DOC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Laser statement for Finland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
VCCI statement (Japan) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Korean EMI statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Regulatory Model Information Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Index
Page: 12
ENWW Introduction 11
Finding information 1
Introduction
Hewlett-Packard offers a variety of ways to obtain information about this printer.
This guide (user guide) This guide is a quick-reference document that provides information that is useful when you
are at the printer. It also includes information about some useful things that you can do with
the printer.
Online user reference guide The online user reference guide is located on the CD-ROM that came with the printer. It
contains more detailed information about the printer. See “Obtaining a user reference
guide” on page 13.
Printer driver Help The printer driver Help provides detailed information about using the printer from your
computer. See “Where to find Help” on page 13.
Control panel Help The control panel Help provides help for, or additional information about, the current task.
Open the Help at the control panel by pressing (HELP button). The type of information
that appears depends on the status of the printer. See “Where to find Help” on page 13.
HP’s website See HP’s website for more up-to-date information about the printer:
http://www.hp.com/support/lj9500
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Which guide to use
The following table shows which guide you should use when searching for different kinds of information.
Topic User guide (this guide) User reference guide
Color printing X X
Control panel X X
Customer support information X X
Fonts X
Paper and other print media some X
Print quality X X
Printer configuration X X
Printer drivers and software X
Printing tasks some X
Relocating the printer X
Supplies X X
Support X X
Troubleshooting jams X
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ENWW Obtaining a user reference guide 13
1
Obtaining a user reference guide
You can obtain a copy of the online user reference guide from the following sources:
• The online user reference guide is on the CD-ROM that came with the printer. Contact your company’s
administrator for information about how to acquire it.
• The online reference guide can be ordered from HP’s website: http://www.hp.com/support/lj9500.
Where to find Help
At the control panel
The button on the control panel provides help for, or additional information about, the current task. The type of
information that appears depends on the status of the printer. See “Gaining access to Help” on page 20 for more
information.
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14 Chapter 1 – Finding information Rev. 1.0
At the computer
Microsoft® Windows®
Each printer driver has context-sensitive help screens that can be activated from the Help button, the F1 key, or the
question mark symbol in the upper-right corner in the printer driver (depending on the Windows operating system that is
used). These help screens give detailed information about the specific printer driver and the task you are performing.
Printer-driver help is separate from the software-application help.
Macintosh
1 Open the Help menu.
2 Select Help Center.
3 Click HP LaserJet Printer Help.
These help screens give detailed information about using the printer. Printer-driver help is separate from the
software-application help.
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ENWW 15
Using the control panel 2
This chapter contains the following information:
• “Control panel features” on page 16
• “Interpreting control panel lights” on page 17
• “Using control panel menus” on page 18
• “Gaining access to Help” on page 20
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Control panel features
The control panel includes three light-emitting diode (LED) indicator lights; four navigation buttons; a (HELP) button;
a PAUSE/RESUME button; a CANCEL JOB button; a numeric keypad; and a graphical display that shows up to four lines of text,
supplies-status indicators, and printer animations.
Note To find information about control panel messages, see “Interpreting control panel messages” on page 143.
Numeric keypad
CLEAR button
HELP button
DOWN button
PAUSE/RESUME
button
CANCEL JOB
button
UP button
BACK button
Attention
light
Data
light
Ready
light
Graphical display
SELECT button
Supplies-status
indicators
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ENWW Interpreting control panel lights 17
2
Interpreting control panel lights
Light State Indication
Ready Off The printer is off or offline, or has experienced an error.
On The printer is ready to print.
Blinking The printer is going offline; please wait.
Data Off The printer has no data to print.
On The printer has data to print, but is not ready or is offline.
Blinking The printer is processing or is printing the data.
Attention Off The printer is functioning without error.
On The printer has experienced a critical error. Note the error message, and
then turn the printer off and then on again.
Blinking Action is required. See the control panel display.
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Using control panel menus
The control panel menu map shows the menus that all users use while protecting the menus that only administrators use.
Users typically use the first three menus on the list: RETRIEVE JOB, INFORMATION, and PAPER HANDLING. Administrators and
service technicians use the other menus, which can be protected with a personal identification number (PIN): CONFIGURE
DEVICE, DIAGNOSTICS, and SERVICE. A brief description of each main menu follows here.
• Use the Retrieve Job menu to see jobs that are stored on the device. Jobs are listed by user and job name. See
“Store print jobs that you can print later” on page 25 for information about how to store jobs.
• Use the Information menu to see the printable menu map and other information pages.
• Use the Paper Handling menu to set media type (and size if not detected) for each printer tray.
• Administrators use the Configure Device menu to set defaults, I/O ports, diagnostics, and resets. The Configure
Device menu contains the following submenus:
• Printing submenu
• Print Quality submenu
• System Setup submenu
• I/O submenu
• Resets submenu
• Administrators use the Diagnostics menu to perform tests that are grouped by print quality, jam clearance, and
isolation of field-replaceable parts.
• Service technicians use the Service menu to monitor printer status and to provide appropriate assistance during a
service call.
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From the control panel, you can print a menu map that shows the layout and current settings of the control panel menu
items. Additional menu items can appear in the control panel, depending on the options that are currently installed in the
printer.
Note You can perform most routine printing tasks from the computer through the printer driver or in the software
application. This is the most convenient method to control the printer, and it overrides the printer control panel
settings. For more information about how to gain access to the printer driver, see “Open the printer driver”
on page 22.
To print a menu map
1 Press (SELECT button) to open the menus.
2 Use (UP button) or (DOWN button) to scroll to INFORMATION, and then press .
3 Use or to scroll to PRINT MENU MAP, and then press . The menu map prints.
To navigate the control panel menus
1 Press to open the menus.
2 Use or to scroll to the menu you want, and then press to select it. Depending on the menu, you might
have to repeat this step to select a submenu.
3 Use or to scroll to the item you want, and then press to select it.
4 Use or to scroll to the value you want, and then press to select it. An asterisk ( * ) appears next to the
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selection on the display, indicating that it is now the default.
5 At any time, use (BACK button) to back up one level in the menu tree or to clear a numeric value.
6 Press PAUSE/RESUME to close the menu.
Gaining access to Help
The (HELP button) on the control panel provides help for, or additional information about, the current task. The type of
information that appears depends on the status of the printer.
• Press to open the Help. Use or to scroll through the Help messages.
• Press again at any time to exit Help.
Printer status Help available
Ready
Idle
Paused
Description of what kind of Help is available and how to use the Help
Warning
Error
Other control panel message
Additional information about the message that appears and the
actions necessary to resolve the issue
In the menus Description of the highlighted menu or value
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What you can do 3
Features for users
You can use your printer to do some interesting things. This section describes the ways that you can use the printer
features:
Note If you are an administrator, some useful features are available to you. See “Features for administrators” on
page 44.
Feature Location of procedure Where to perform the feature
• Open the printer driver page 22 Computer
• Print on both sides of paper (duplexing) page 24 Computer
• Store print jobs that you can print later page 25 Store print job at computer; initiate printing at the printer
• Create booklets page 27 Computer
• Staple your documents page 29 Computer
• Use the HP Fast Infrared Receiver to print page 30 Printer
• Print covers or a different first page page 34 Computer
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Open the printer driver
Note Printer-driver settings override control panel settings. Software application settings override both
printer-driver settings and control panel settings.
Changing the settings for a print job
If you want print settings to be used only in the software application that you are using, change the settings from the
software application. After you quit the software application, the printer settings return to the defaults that are configured in
the printer driver.
To change print settings for a print job
1 In the software application, click the File menu, and then click Print.
2 Click Setup or Properties. (The options might be different for your application.)
3 Change the print settings that you want to change, and then click OK.
• Create the effect of a full-bleed image page 36 Computer
• Print special documents page 37 Computer
Feature Location of procedure Where to perform the feature
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Changing default settings
Note Printer-driver settings override control panel settings. Software application settings override both printer-
driver settings and control panel settings.
If you want printing settings to be used in all of the software applications that you use on the computer, change the default
settings in the printer driver.
To change default settings in Windows 95, Windows 98, and Windows Millennium Edition (Me)
1 Click the Start button, point to Settings, and then click Printers.
2 Right-click the HP color LaserJet 9500 series printer icon, and then click Properties.
3 Change any of the settings on the Finishing, Effects, Paper, Destination, Basics, and Color tabs (the
PostScript® [PS] driver also includes a PS tab). These settings are now the defaults for the printer.
4 Click OK to save your settings, and to close the printer driver.
To change default settings in Windows NT® 4.0
1 Click the Start button, point to Settings, and then click Printers.
2 Right-click the HP color LaserJet 9500 series printer icon, and then click Document Defaults.
3 Change any of the settings on the Finishing, Effects, Paper, Destination, Basics, and Color tabs (the
PostScript [PS] driver also includes PS and Status tabs). These settings are now the defaults for the printer.
4 Click OK to save your settings and configuration, and to close the printer driver.
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To change default settings in Windows 2000 and Windows XP
1 Click the Start button, point to Settings, and then click Printers (Windows 2000) or Printers and Faxes
(Windows XP).
2 Right-click the HP color LaserJet 9500 series printer icon, and then click Printing Preferences.
3 Change any of the settings on the Advanced, Paper/Quality, Finishing, Effects, Destination, and Color tabs.
These settings are now the defaults for the printer.
4 Click OK to save your settings and configuration, and to close the printer driver.
Print on both sides of paper (duplexing)
The printer can automatically print on both sides of paper when a duplexer is installed and configured. (A duplexer is
optional on the HP color LaserJet 9500n model and is standard on the HP color LaserJet 9500hdn model.) See the
documentation that is included with the duplexer for installation instructions.
Caution Never try to print on both sides of labels, transparencies, on envelopes, or on paper that is heavier than
216 g/m2
(58-lb bond). Damage to the printer or a jam can result.
Note Printer-driver settings override control panel settings. Software application settings override both
printer-driver settings and control panel settings.
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To duplex in Windows (all versions)
1 Open the printer driver. (See “Open the printer driver” on page 22.)
2 On the Finishing tab, select Print on Both Sides.
3 Click OK.
Note The preceding procedures change the printer’s settings for a print job. To change the printer’s default settings,
see “Changing default settings” on page 23.
Store print jobs that you can print later
You can download a print job to the printer hard-disk accessory with or without printing it. You can then print the job when
you want to at the printer control panel. For example, you might want to download a brochure or instruction manual that
other users can gain access to and print.
To store a print job on the hard-disk accessory, select the Stored Job option in the printer driver when you are printing from
the printer control panel.
Note To protect a stored job, assign a personal identification number (PIN) to the job.
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To create a stored job
1 Open the printer driver. (See “Open the printer driver” on page 22.)
2 Click the Destination tab.
3 Under Destination Features, click Settings or Options.
4 Select Stored Job.
5 Type the user name and job name.
The job does not print until someone requests it at the printer.
To print a stored job
You can print a job that is stored on the printer hard-disk accessory at the control panel.
1 Press (SELECT button) to open the menus.
2 Use (UP button) or (DOWN button) to scroll to RETRIEVE JOB, and then press .
3 Use or to scroll to the user name, and then press .
4 Use or to scroll to your job name, and then press .
5 Use or to scroll to PRINT, and then press .
6 Use or or the numeric keypad to specify the number of copies, and then press .
7 Press PAUSE/RESUME to close the menus.
If PRINT has (PADLOCK symbol) next to it, the job requires a PIN to begin printing.
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To delete a stored job
Jobs that are stored on the printer hard-disk accessory can be deleted at the control panel.
1 Press to open the menus.
2 Use or to scroll to RETRIEVE JOB, and then press .
3 Use or to scroll to the user name, and then press .
4 Use or to scroll to your job name, and then press .
5 Use or to scroll to DELETE, and then press .
6 Press PAUSE/RESUME to close the menus.
If DELETE has next to it, the job requires a PIN to be deleted.
Create booklets
Note Automatic folding and stapling of a booklet requires the multifunction-finisher accessory (C8088A). If the
printer does not have a multifunction-finisher accessory, the printer can print the pages in the correct order,
and the pages can then be folded and stapled or bound manually.
Note HP recommends that you use your software application to prepare and preview your document for printing,
and then use your printer driver to print and saddle stitch your booklet.
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To print a booklet in Windows
1 Open the printer driver. (See “Open the printer driver” on page 22.)
2 On the Finishing tab, select Print on Both Sides.
3 Select Flip Pages Up, if necessary.
4 Select the booklet layout from the Booklet Printing drop-down list, and then click OK.
To print a booklet in Mac OS
Before printing a booklet for the first time, make sure that you have installed the HP Manual Duplex and Booklet software.
This software requires a custom installation and is available for Mac OS 9.2.2 and earlier.
Note Mac OS X does not have the ability to print a booklet.
1 In the software application, click the File menu, and then click Print.
2 Select Layout from the pull-down menu, and then click Print on Both Sides.
3 Select Plug-In Preferences from the pull-down menu, Print-Time Filters, and Booklet.
4 Click Save Settings.
5 Click Booklet Printing.
6 Click Format Booklet.
7 Select the Paper Size from the pull-down menu, and then click Print.
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Staple your documents
Note Stapling a document requires the multifunction finisher accessory (C8088A) or the 3,000-sheet
stapler/stacker (C8085A).
To select the stapler in Windows
Note The following procedure changes the printer’s settings for a print job.
1 Open the printer driver. (See “Open the printer driver” on page 22.)
2 On the Finishing tab, click Staple, and then click OK.
To select the stapler at the control panel
Note If you select the stapler at the control panel, stapling becomes the default for all print jobs.
1 Press to open the menus.
2 Use or to scroll to CONFIGURE DEVICE menu, and then press .
3 Use or to scroll to PRINTING, and then press .
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4 Use or to scroll to STAPLE, and then press .
5 Use or to scroll to the output bin or device you want, and then press . An asterisk ( * ) appears next to
your selection.
6 Press PAUSE/RESUME to close the menus.
Use the HP Fast Infrared Receiver to print
The optional HP Fast InfraRed (FIR) Receiver enables wireless printing from any IRDA-compliant portable device (such as
a laptop computer) to the printer.
The printing connection is maintained by positioning the sending infrared port within operating range. The connection is
permanently broken if the sending port is moved out of operation range or if anything passing between the ports blocks
transmission for more than 40 seconds. (This block could be a hand, paper, or even direct sunlight.)
Note For more information, see the user guide that came with the optional HP Fast InfraRed Receiver. If your
operating system does not have infrared software installed, contact your computer manufacturer for drivers
and installation instructions.
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Setting up to print in Windows
Before launching the InfraRed Driver, complete the following steps:
1 Click the Start button, point to Settings, and then click Printers.
2 Select the HP LaserJet 9500n or 9500hdn as your default printer.
3 While in the same Printers folder, click Properties, and then click Details. Make sure that Virtual Infrared LPT
Port is selected.
4 Select the file to print.
Setting up to print with Macintosh computers
Note This feature is not supported in Mac OS X.
The first step for setting up an infrared printer is creating a Desktop Printer icon using the Desktop Printer Utility. By default,
the Desktop Printer Utility is located in the Apple Extras/Apple LaserWriter folder on the hard drive.
Printer IR will not be an option if the Infrared Control Panel and extension are not active. In addition, the infrared print
capability is possible only with the HP LaserWriter version 8.6 driver or later.
1 Open the Desktop Utility.
2 Select Printer IR (Infrared) and click OK.
3 Change PostScript Printer Description (PPD) File to match the printer.
4 On the File menu, select Save.
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5 Type a name and location for the desktop printer icon and click OK.
Note Once the icon is on the desktop (or saved elsewhere), printer options need to be manually configured. This
step is essentially the same as selecting Configure after setting up a printer in the Chooser. To set the
options, highlight the Desktop Printer icon and select Change Setup from the Printing menu.
Printing a job
1 Align your laptop computer (or other portable device equipped with an IRDA-compliant FIR window) within
1 meter (3 feet) maximum of the optional HP Fast InfraRed Receiver. The FIR window must be at an angle of within
+/- 15 degrees relative to the printer to ensure an effective connection for printing.
2 Print the job. The status indicator on the optional HP Fast InfraRed Receiver lights up, and, after a short delay, the
printer control panel displays PROCESSING JOB.
If the status indicator does not light up, realign the optional HP Fast InfraRed Receiver with the FIR port on the sending
device, resend the print job, and maintain the alignment of all devices. If you have to move the equipment, make sure that
all of the devices remain within the range of operation to maintain the connection.
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If the connection is interrupted before your print job is complete, the optional HP Fast InfraRed Receiver status indicator
turns off. You have up to 40 seconds to correct the interruption and continue the job. If the connection is resumed within this
time, the status indicator lights up again.
Note The connection is permanently broken if the sending port is moved out of operation range or if anything
passing between the ports blocks transmission for more than 40 seconds. (This block could be a hand, paper,
or even direct sunlight). Depending on the size of the job, printing with the optional HP Fast Infrared Receiver
may be slower than printing with a cable connected directly to the parallel port.
Interrupting and resuming printing
The job interrupt and resume feature lets you temporarily stop the job that is currently printing in order to print another job
through an FIR connection. When the FIR job is finished printing, the interrupted job resumes printing.
To interrupt the job at the printer, connect to the FIR port on the printer and send a job to the printer. The printer stops
printing the current job when it reaches the end of the copy it is printing. The printer then prints the job sent over the FIR
connection. When the printer is done printing that job, it resumes printing the original job with multiple copies where it left
off.
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Print covers or a different first page
Use the following procedure to print the first page of a document on a media type that is different from the remainder of the
document (for example, to print the first page of a document on letterhead paper and the remainder on plain paper, or to
print a cover on card stock and the interior pages on plain paper).
To print a cover or different first page in Windows 95, Windows 98,
Windows Me, and Windows NT 4.0
1 Open the printer driver. (See “Open the printer driver” on page 22.)
2 On the Paper tab, select Use different paper for first page. First Page, Other Pages, and Back Cover tabs
appear.
Note The Back Cover tab is not available in the PS driver.
3 Select the Size, Source is, and Type is for the first page and other pages. The first page is the cover of the
document. The other pages are the interior pages of the document.
4 Click OK.
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To print a cover or different first page in Windows 2000 and Windows XP
1 Open the printer driver. (See “Open the printer driver” on page 22.)
2 On the Paper/Quality tab, select Use Different Paper. First Page, Other Pages, and Back Cover become
available (are not dimmed).
3 Select First Page.
4 Select the Source is and Type is for the first page.
5 Repeat steps 3 and 4 for Other Pages and Back Cover. The first page is the cover of the document. The other
pages are the interior pages of the document.
6 Click OK.
Note The preceding procedures change the printer’s settings for a print job. To change the printer’s default settings,
see “Changing default settings” on page 23.
To print a different first page in Mac OS
1 In the software application, click the File menu, and then click Print.
2 Select a tray in the First from field.
3 Select a tray in the Remaining from field.
4 Click Print.
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Create the effect of a full-bleed image
The printer cannot print to the edge of print media. Use the following procedure to print the image to a larger-size page, and
then trim the page to create the effect of a full-bleed image.
To create the effect of a full-bleed image
1 Use a paper size at least 25 mm (1.0 inch) wider and longer than the image you want to print. For example, if you
want to print a full-bleed image that is 215 mm (8.5 inches) wide and 279 mm (11 inches) long, use a paper size
that is at least 240 mm (9.5 inches) wide and 304 mm (12 inches) long.
Note The printer can print on specially cut paper that is up to 306 by 470 mm (12 by 18.5 inches) in size.
From tray 1, the printer can print images up to 297 by 450 mm (11.7 by 17.7 inches) in size.
2 Print the image with crop marks. See your software application’s online help to determine how to do this. The option
to print an image with crop marks is often found in the Print dialog box.
3 Use the crop marks as a guide and cut the paper to the image’s size.
For more information about setting paper sizes, see “Setting the media size and type” on page 52.
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Print special documents
The table below lists a variety of documents and the media suggested for each. The printer supports the media types fully.
Note that the list below provides only suggestions; in most cases other supported media can be used.
Note Set the type at the control panel when you load the trays, and in the printer driver when you print your print
job. For more information, see “Printing by type and size of media” on page 59.
Document Suggested media and product number Characteristics Type
Brochure HP High Gloss Laser Paper
letter (Q2419A)
11 by 17 (tabloid) (Q2420A)
A4 (Q2421A)
A3 (Q2422A)
120 g/m2
(32-lb bond), 200 sheets,
high-gloss finish coating on both
sides
HP HEAVY GLOSSY
Business plan HP High Gloss Laser Paper
letter (Q2419A)
11 by 17 (tabloid) (Q2420A)
A4 (Q2421A)
A3 (Q2422A)
120 g/m2 (32-lb bond), 200 sheets,
high-gloss finish coating on both
sides
HP HEAVY GLOSSY
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Catalog HP High Gloss Laser Paper
letter (Q2419A)
11 by 17 (tabloid) (Q2420A)
A4 (Q2421A)
A3 (Q2422A)
120 g/m2 (32-lb bond), 200 sheets,
high-gloss finish coating on both
sides
HP HEAVY GLOSSY
Chart HP Premium Choice LaserJet Paper
letter (HPU1132)
11 by 17 (tabloid) (HPU1732)
A4 (CHP410)
A4 (Asia) (Q2397A)
A3 (Asia) (Q2396A)
A4 (Europe) (CHP413)
A3 (Europe) (CHP421)
HPU1132, HPU1732, CHP410,
Q2397A, and Q2396A:
120 g/m2
(32-lb bond), 500 sheets,
matte finish on both sides, 98 bright
CHP413 and CHP421:
160 g/m2 (42-lb bond), 250 sheets,
matte finish on both sides, 98 bright
HEAVY
106-163 G/M2
Color document HP Color Laser Paper
letter (HPL245R)
11 by 17 (tabloid) (HPL2417)
letter (HPL285R)
11 by 17 (tabloid) (HPL2817)
HPL245R and HPL2417:
90 g/m2 (24-lb bond), 500 sheets,
matte finish on both sides
HPL285R and HPL2817:
105 g/m2
(28-lb bond), 500 sheets,
matte finish on both sides
PLAIN
Document Suggested media and product number Characteristics Type
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Correspondence HP LaserJet Paper
letter (HPJ1124)
3-hole prepunched (HPJ113H)
legal (HPJ1424)
11 by 17 (tabloid) (HPJ1724)
A4 (Europe) (CHP310)
90 g/m2 (24-lb bond), 500 sheets,
matte finish on both sides
PLAIN
Cover HP Premium Cover Paper
letter (Q2413A)
A4 (Q2414A)
Q2413A and Q2414A:
200 g/m2
(75-lb cover), 100 sheets,
super-smooth matte finish on both
sides
CARDSTOCK
>164 G/M2
General office
printing
HP Office Recycled Paper
letter (HPE1120)
3-hole prepunched (HPE113H)
legal (HPE1420)
75 g/m2
(20-lb bond), 500 sheets,
matte finish on both sides, contains
30 percent post-consumer content
(satisfies U.S. Executive Order
13101)
PLAIN
Document Suggested media and product number Characteristics Type
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Handout,
proposal, sales
brief, flyer, and
color image
HP Soft Gloss Laser Paper
letter (C4179A)
A4 (C4179B)
letter (Q2415A)
11 by 17 (tabloid) (Q2416A)
A4 (Q2417A)
A3 (Q2418A)
C4179A and C4179B:
120 g/m2
(32-lb bond), 200 sheets,
satin finish coating on both sides
Q2415A, Q2416A, Q2417A and
Q2418A:
105 g/m2
(28-lb bond), 500 sheets,
satin finish coating on both sides, 96
bright
HP HEAVY GLOSSY
Letterhead HP LaserJet Paper
letter (HPJ1124)
3-hole prepunched (HPJ113H)
legal (HPJ1424)
11 by 17 (tabloid) (HPJ1724)
A4 (Europe) (CHP310)
90 g/m2
(24-lb bond), 500 sheets,
matte finish on both sides
PLAIN
Map HP Tough Paper
letter (Q1298A)
A4 (Q1298B)
0.127 mm (5 mils) thick
(approximately 44-lb bond
equivalent), 50 sheets, satin finish
coating on both sides
TOUGH PAPER
Document Suggested media and product number Characteristics Type
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Newsletter HP Color Laser Paper
letter (HPL245R)
11 by 17 (tabloid) (HPL2417)
letter (HPL285R)
11 by 17 (tabloid) (HPL2817)
HPL245R and HPL2417:
90 g/m2
(24-lb bond), 500 sheets,
matte finish on both sides
HPL285R and HPL2817:
105 g/m2 (28-lb bond), 500 sheets,
matte finish on both sides
PLAIN
Photograph/
image
HP High Gloss Laser Paper
letter (Q2419A)
11 by 17 (tabloid) (Q2420A)
A4 (Q2421A)
A3 (Q2422A)
120 g/m2
(32-lb bond), 216 by 279
mm (8.5 by 11 inches), 200 sheets,
satin finish coating on both sides
HP HEAVY GLOSSY
Postcard HP Premium Cover Paper
letter (Q2413A)
A4 (Q2414A)
200 g/m2
(75-lb bond), 100 sheets,
matte finish on both sides
CARDSTOCK
>164 G/M2
Proposal HP Premium Choice LaserJet Paper
letter (HPU1132)
11 by 17 (tabloid) (HPU1732)
A4 (CHP410)
A4 (Asia) (Q2397A)
A3 (Asia) (Q2396A)
A4 (Europe) (CHP413)
A3 (Europe) (CHP421)
HPU1132, HPU1732, CHP410,
Q2397A, and Q2396A:
120 g/m2 (32-lb bond), 500 sheets,
matte finish on both sides, 98 bright
CHP413 and CHP421:
160 g/m2
(42-lb bond), 250 sheets,
matte finish on both sides, 98 bright
HEAVY
106-163 G/M2
Document Suggested media and product number Characteristics Type
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Report HP LaserJet Paper
letter (HPJ1124)
3-hole prepunched (HPJ113H)
legal (HPJ1424)
11 by 17 (tabloid) (HPJ1724)
A4 (Europe) (CHP310)
90 g/m2 (24-lb bond), 500 sheets,
matte finish on both sides
PLAIN
Restaurant menu HP Tough Paper
letter (Q1298A)
A4 (Q1298B)
0.127 mm (5 mils) thick
(approximately 44-lb bond
equivalent), 50 sheets, satin finish
coating on both sides
TOUGH PAPER
Sign HP Tough Paper
letter (Q1298A)
A4 (Q1298B)
0.127 mm (5 mils) thick
(approximately 44-lb bond
equivalent), 50 sheets, satin finish
coating on both sides
TOUGH PAPER
Tearproof
document
HP Tough Paper
letter (Q1298A)
A4 (Q1298B)
0.127 mm (5 mils) thick
(approximately 44-lb bond
equivalent), 50 sheets, satin finish
coating on both sides
TOUGH PAPER
Training manual HP Office Recycled Paper
letter (HPE1120)
3-hole prepunched (HPE113H)
legal (HPE1420)
75 g/m2
(20-lb bond), 500 sheets,
matte finish on both sides, contains
30 percent post-consumer content
(satisfies U.S. Executive Order
13101)
PLAIN
Document Suggested media and product number Characteristics Type
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Transparency HP Color LaserJet Transparencies
letter (C2934A)
A4 (C2936A)
0.127 mm (5 mils) thick, 50 sheets TRANSPARENCY
User manual HP LaserJet Paper
letter (HPJ1124)
3-hole prepunched (HPJ113H)
legal (HPJ1424)
11 by 17 (tabloid) (HPJ1724)
A4 (Europe) (CHP310)
90 g/m2
(24-lb bond), 500 sheets,
matte finish on both sides
PLAIN
Waterproof
document
HP Tough Paper
letter (Q1298A)
A4 (Q1298B)
0.127 mm (5 mils) thick
(approximately 44-lb bond
equivalent), 50 sheets, satin finish
coating on both sides
TOUGH PAPER
Document Suggested media and product number Characteristics Type
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44 Chapter 3 – What you can do Rev. 1.0
Features for administrators
Manage the printer remotely
Use the embedded Web server (EWS) and HP Web Jetadmin to manage the printer remotely instead of from the printer
control panel.
Embedded Web server
To gain access to the embedded Web server
1 In a supported Web browser on your computer, type the IP address for the printer. (To find the IP address, print a
configuration page. See “To print information pages” on page 141.)
Note After you open the URL, you can bookmark it so that you can return to it quickly in the future.
2 The EWS has three tabs that contain settings and information about the printer: the Information tab, the Settings
tab, and the Network tab. Click the tab that you want to view.
The following table list the tabs that are located in the EWS and a short description of what you can do on each tab.
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ENWW Features for administrators 45
3
Tab What you can do
Settings tab • Configure the printer.
• Set up to receive e-mail alerts.
• Set a password for access to the settings and to networking.
• Determine the language for the embedded Web server.
Tip The Settings tab can be password protected. If this printer is networked, always consult
with the printer administrator before changing settings on this tab.
Information tab • Check printer and printer supplies status.
• Order supplies.
• View printer configuration.
• View a list of printer events and errors.
Network tab Control network-related settings for the printer when it is connected to an IP-based network.
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46 Chapter 3 – What you can do Rev. 1.0
HP Web Jetadmin
A driver management and configuration plug-in is available for the HP Web Jetadmin software. You can use the plug-in to
configure the printer drivers before installation and deployment. This method for managing and controlling printer drivers
provides a complete, end-to-end solution that you can use to set up and configure the printer, the print path (queue), and
the client computers or workstations. The following activities are included in the workflow:
• Discover and configure the printer(s).
• Discover and configure the print path on the server(s). You can have multiple servers configured in a batch, or
multiple printers (of the same model type) using a single server.
• Obtain the printer driver(s). You can install multiple drivers for each print queue that is connected to a server in
environments that support multiple operating systems.
• Run the configuration editor (the editor is not supported for some older drivers).
• Deploy the configured printer drivers to the server(s).
• Instruct the end-users to connect to the print server. The configured driver for their operating system is
automatically deployed to their computer.
Administrators can use the HP Jetadmin software plug-in to deploy configured printer drivers using a silent, batch, or
remote process. Obtain the HP Web Jetadmin software plug-in from http://www.hp.com/go/webjetadmin_software.
Obtain firmware updates
The printer can use newer versions of its firmware as they become available. To obtain the latest firmware, go to http://
www.hp.com/support/lj9500 and follow the instructions on the screen. To download firmware updates easily to one or to
many printers, use the HP Web Jetadmin software (go to http://www.hp.com/go/webjetadmin).
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ENWW Features for administrators 47
3
Manage page usage
You can print a Usage Information page from the control panel to monitor page usage by department. This can be used for
cost accounting.
Note This item is available only if a hard disk is installed.
To print a Usage page
1 Press to open the menus.
2 Use or to scroll to the INFORMATION menu, and then press .
3 Use or to scroll to PRINT USAGE, and then press .
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48 Chapter 3 – What you can do Rev. 1.0
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ENWW 49
Improving print quality 4
This chapter contains the following information:
• “What you can do to improve print quality” on page 50
• “Solving print-quality issues” on page 70
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50 Chapter 4 – Improving print quality Rev. 1.0
What you can do to improve print quality
Task More information
• Make sure that the supplies are installed correctly. See the following sections:
• “Replacing the print cartridges” on page 180
• “Replacing the image drums” on page 183
• “Replacing the image transfer kit” on page 188
• “Replacing the image fuser kit” on page 198
• “Replacing the image cleaning kit” on page 203
• Make sure to use supported media. See “Recommended media” on page 87. For more information, see the online
user reference guide.
• For best results, use HP-brand media and print cartridges.
HP-brand media and print cartridges have been designed
to provide optimal performance with HP printers.
HP print cartridges
and part numbers
Cyan (C8551A)
Magenta (C8553A)
Yellow (C8552A)
Black (C8650A)
Common HP media product numbers
HP Color Laser Paper
Letter (HPL245R)
11 by 17 (tabloid) (HPL2417)
HP High Gloss Laser Paper
Letter (Q2419A)
A4 (Q2421A)
HP Soft Gloss Laser Paper
Letter (C4179A)
A4 (C4179B)
Note
HP Soft Gloss Laser Paper is designed
specifically for use with the HP color LaserJet
9500 series.

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