HP Color LaserJet 4700 manual

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  • Brand: HP
  • Product: Printer
  • Model/name: Color LaserJet 4700
  • Filetype: PDF
  • Available languages: English, German, Dutch

Table of Contents

Page: 0
HP Color LaserJet 4700
User Guide
Page: 3
Copyright and License
© 2005 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
errors or omissions contained herein.
Part number: Q7491-90953
Edition 2: 6/2009
Trademark Credits
Adobe® is a trademark of Adobe Systems
Incorporated.
Corel® and CorelDRAW™ are trademarks
or registered trademarks of Corel
Corporation or Corel Corporation Limited.
Energy Star® and the Energy Star logo® are
U.S. registered marks of the United States
Environmental Protection Agency.
Microsoft® is a U.S. registered trademark of
the Microsoft Corporation.
Netscape Navigator is a U.S. trademark of
Netscape Communications.
PANTONE® Colors generated may not
match PANTONE-identified standards.
Consult current PANTONE Publications for
accurate color. PANTONE® and other
Pantone, Inc. trademarks are the property of
Pantone, Inc. © Pantone, Inc., 2000.
PostScript® is a trademark of Adobe
Systems.
TrueType™ is a U.S. trademark of Apple
Computer, Inc.
UNIX® is a registered trademark of The
Open Group.
Windows®, MS Windows®, and Windows
NT® are U.S. registered trademarks of
Microsoft Corporation.
Page: 4
HP customer care
Online services
For 24-hour access to information using a modem or Internet connection:
World Wide Web URL: for the HP Color LaserJet 4700 series printers, updated HP printer software,
product and support information, and printer drivers in several languages can be obtained from
http://www.hp.com/support/clj4700. (Sites are in English.)
Visit: http://www.hp.com/support/net_printing for information about network printing using HP Jetdirect
print servers.
HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for desktop
computing and printing products. ISPE helps you quickly identify, diagnose, and resolve computing and
printing problems. The ISPE tools may be accesssed from http://instantsupport.hp.com.
Telephone support
HP provides free telephone support during the warranty period. When you call, you will be connected
to a responsive team waiting to help you. For the telephone number for your country/region, see the
flyer that shipped in the box with the product. You can also visit http://www.hp.com, and then click
Contact HP, and then click Contact HP Worldwide. Before calling HP, have the following information
ready: product name and serial number, date of purchase, and description of the problem.
You can also find support on the Internet at http://www.hp.com. Click the support & drivers block.
Software utilities, drivers, and electronic information
Visit: http://www.hp.com/go/clj4700_software for the HP Color LaserJet 4700 series printer. The Web
page for the drivers might be in English, but you can download the drivers themselves in several
languages.
Call: See the flyer that shipped in the box with the printer.
HP direct ordering for accessories or supplies
In the United States, supplies can be ordered from http://www.hp.com/sbso/product/supplies. In
Canada, supplies can be ordered from http://www.hp.ca/catalog/supplies. In Europe, supplies can be
ordered from http://www.hp.com/supplies. In Asia-Pacific, supplies can be ordered from
http://www.hp.com/paper/.
Accessories can be ordered from http://www.hp.com/go/accessories.
Call: 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).
HP service information
To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada). For service
for your product, call the customer support number for your country/region. See the flyer that shipped
in the box with the printer.
HP service agreements
Call: 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada).
Extended Service: 1-800-446-0522
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HP support and information for Macintosh computers
Visit: http://www.hp.com/go/macosx for Macintosh OS X support information and HP subscription
service for driver updates.
Visit: http://www.hp.com/go/mac-connect for products designed specifically for the Macintosh user.
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Table of contents
1 Printer basics
Quick access to printer information .......................................................................................................2
World Wide Web links ...........................................................................................................2
User guide links ....................................................................................................................2
Where to look for more information ......................................................................................2
Setting up the printer ............................................................................................2
Using the printer ...................................................................................................3
Printer configurations ............................................................................................................................4
HP Color LaserJet 4700 (product number Q7491A) .............................................................4
HP Color LaserJet 4700n (product number Q7492A) ...........................................................4
HP Color LaserJet 4700dn (product number Q7493A) .........................................................5
HP Color LaserJet 4700dtn (product number Q7494A) ........................................................6
HP Color LaserJet 4700ph+ (product number Q7495A) ......................................................6
Printer features ......................................................................................................................................7
Walk around ........................................................................................................................................10
Printer software ...................................................................................................................................12
Software ..............................................................................................................................12
Software features ...............................................................................................12
Driver Autoconfiguration .....................................................................................12
Update Now .......................................................................................................12
HP Driver Preconfiguration ................................................................................12
Installing the printing system software ................................................................................13
Installing Windows printing system software for direct connections ..................13
Installing Windows printing system software for networks .................................14
Setting up a Windows computer to use the network printer with Windows-
sharing ...............................................................................................................15
Installing the software after the parallel or USB cable has been
connected ...........................................................................................................15
Uninstalling the software .....................................................................................................15
Removing software from Windows operating systems ......................................16
Software for networks .........................................................................................................16
HP Web Jetadmin ..............................................................................................16
UNIX ...................................................................................................................17
Utilities ................................................................................................................................17
HP Easy Printer Care Software ..........................................................................17
Embedded Web server ......................................................................................17
Features ............................................................................................18
Other components and utilities ...........................................................................18
Printer drivers ......................................................................................................................................19
Supported printer drivers ....................................................................................................19
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Additional drivers ................................................................................................................19
Select the correct printer driver ...........................................................................................20
Printer-driver Help (Windows) .............................................................................................20
Gaining access to the printer drivers ..................................................................................20
Printer drivers for Macintosh computers ..............................................................................................22
Supported printer drivers ....................................................................................................22
Gaining access to the printer drivers ..................................................................................22
Software for Macintosh computers ......................................................................................................24
Installing Macintosh printing system software for networks ................................................24
Installing Macintosh printing system software for direct connections (USB) ......................25
To remove software from Macintosh operating systems ....................................................26
Using the HP Printer Utility for Macintosh ...........................................................................................27
Opening the HP Printer Utility .............................................................................................27
Printing a cleaning page .....................................................................................................27
Printing a configuration page ..............................................................................................27
Viewing supplies status ......................................................................................................28
Ordering supplies online and using other support features ................................................28
Uploading a file to the printer ..............................................................................................28
Uploading fonts to the printer ..............................................................................................29
Updating the firmware .........................................................................................................29
Activating the two-sided printing (duplexing) mode ............................................................29
Activating the Economode printing mode ...........................................................................29
Changing the toner density .................................................................................................30
Changing the resolution settings ........................................................................................30
Locking or unlocking printer storage devices ......................................................................30
Saving or printing stored jobs .............................................................................................30
Configuring trays .................................................................................................................31
Changing network settings .................................................................................................31
Opening the embedded Web server ...................................................................................31
Setting up e-mail alerts .......................................................................................................32
Print media specifications ....................................................................................................................33
Supported media weights and sizes ...................................................................................33
2 Control panel
Introduction ..........................................................................................................................................38
Display ................................................................................................................................38
Accessing the control panel from a computer .....................................................................40
Control panel buttons ..........................................................................................................................41
Interpreting control panel indicator lights .............................................................................................42
Interpreting stapler/stacker indicator light codes .................................................................................43
Control panel menus ...........................................................................................................................45
Getting started basics .........................................................................................................45
Menu hierarchy ....................................................................................................................................46
To enter the menus .............................................................................................................46
Retrieve job menu ...............................................................................................................46
Information menu ................................................................................................................46
Paper handling menu ..........................................................................................................47
Configure device menu .......................................................................................................47
Diagnostics menu ...............................................................................................................49
Retrieve job menu ...............................................................................................................................50
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Information menu ................................................................................................................................51
Paper handling menu ..........................................................................................................................52
Configure device menu .......................................................................................................................53
Printing menu ......................................................................................................................53
Print quality menu ...............................................................................................................54
System setup menu ............................................................................................................56
Stapler/stacker menu ..........................................................................................................59
I/O menu .............................................................................................................................60
Resets menu .......................................................................................................................62
Diagnostics menu ................................................................................................................................63
Changing printer control panel configuration settings .........................................................................64
Job storage limit ..................................................................................................................64
Setting the job storage limit ................................................................................64
Job held timeout .................................................................................................................64
Setting the job held timeout ................................................................................64
Show IP address .................................................................................................................65
Showing the IP address .....................................................................................65
Color/black mix ...................................................................................................................65
Setting the color/black mix .................................................................................65
Tray behavior options .........................................................................................................66
Setting the printer to use the requested tray ......................................................66
Setting manually feed prompt ............................................................................67
Setting the printer default for PS defer media ....................................................67
Setting the printer to use size/type prompt .........................................................68
Setting the printer to use another tray ................................................................68
Setting the printer to duplex blank pages ...........................................................68
Setting the printer to rotate images ....................................................................69
Sleep delay .........................................................................................................................69
Setting sleep delay .............................................................................................69
Disabling/enabling sleep mode ..........................................................................70
Wake time ...........................................................................................................................70
Setting the wake time .........................................................................................70
Display brightness ..............................................................................................................71
Setting the display brightness ............................................................................71
Personality ..........................................................................................................................72
Setting the personality ........................................................................................72
Clearable warnings .............................................................................................................72
Setting the clearable warnings ...........................................................................72
Auto continue ......................................................................................................................73
Setting auto continue .........................................................................................73
Replace supplies ................................................................................................................73
Setting replace supplies response .....................................................................74
Order at ...............................................................................................................................74
Setting order at response ...................................................................................74
Color supply out ..................................................................................................................74
Setting color supply out response ......................................................................75
Jam recovery ......................................................................................................................75
Setting jam recovery response ...........................................................................75
RAM disk ............................................................................................................................76
Changing RAM disk behavior .............................................................................76
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Language ............................................................................................................................76
Selecting the language .......................................................................................76
Selecting the language if the display is in a language you do not understand ...77
Using the printer control panel in shared environments ......................................................................78
3 I/O configuration
Network configuration ..........................................................................................................................80
Configuring TCP/IP parameters ..........................................................................................80
Manually configuring TCP/IP parameters from the printer control panel ...........80
Setting an IP address .........................................................................................80
Setting the subnet mask .....................................................................................81
Setting the default gateway ................................................................................82
Disabling network protocols (optional) ...............................................................82
Disabling IPX/SPX .............................................................................................83
Disabling DLC/LLC .............................................................................................83
Disabling AppleTalk ...........................................................................................84
Parallel configuration ...........................................................................................................................85
USB configuration ...............................................................................................................................86
Auxiliary connection configuration .......................................................................................................87
HP Jetdirect print servers ....................................................................................................................88
Available software solutions ...............................................................................................88
Wireless printing ..................................................................................................................................89
IEEE 802.11 standard .........................................................................................................89
Bluetooth .............................................................................................................................89
4 Printing tasks
Controlling print jobs ............................................................................................................................92
Source ................................................................................................................................92
Type and size .....................................................................................................................92
Print setting priorities ..........................................................................................................92
Selecting print media ...........................................................................................................................94
Media to avoid ....................................................................................................................94
Paper that can damage the printer .....................................................................................94
Automatic media type sensing (auto sense mode) .............................................................................95
Tray 1 sensing ....................................................................................................................95
Tray 2–N sensing ................................................................................................................96
Configuring input trays ........................................................................................................................97
Configuring trays when the printer gives a prompt .............................................................97
Configuring a tray when loading paper ...............................................................................97
Configuring a tray to match print job settings .....................................................................98
Configuring trays using the paper handling menu ..............................................................98
Configuring Tray 2 and optional trays for a custom paper size ..........................................99
Printing from Tray 1 (multipurpose tray) ...........................................................................100
Loading Tray 1 .................................................................................................100
Printing envelopes from Tray 1 .........................................................................................101
Loading envelopes into Tray 1 .........................................................................101
Printing envelopes ............................................................................................102
Printing from Tray 2 or the optional trays ..........................................................................102
Loading detectable standard-sized media into Tray 2 and optional trays .........................103
Loading undetectable standard-sized media into Tray 2 and optional trays .....................105
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Loading custom-sized media into Tray 2 and optional trays .............................................107
Printing on special media ..................................................................................................................109
Transparencies .................................................................................................................109
Glossy paper .....................................................................................................................109
Colored paper ...................................................................................................................110
Envelopes .........................................................................................................................110
Labels ...............................................................................................................................110
Heavy paper .....................................................................................................................110
HP LaserJet Tough paper .................................................................................................111
Preprinted forms and letterhead .......................................................................................111
Recycled paper .................................................................................................................112
Using features in the printer driver ....................................................................................................113
Creating and using quick sets ...........................................................................................113
Creating and using watermarks ........................................................................................114
Resizing documents .........................................................................................................114
Setting a custom paper size from the printer driver ..........................................................115
Using different paper/covers .............................................................................................115
Printing a blank first page .................................................................................................115
Printing multiple pages on one sheet of paper .................................................................115
Printing on both sides of the paper ...................................................................................116
To print on both sides by using the duplex-printing accessory ........................116
To print on both sides manually .......................................................................117
Layout options for printing on both sides .........................................................117
Setting the stapling options ...............................................................................................118
Setting the color options ...................................................................................................118
Using the HP Digital Imaging Options dialog box .............................................................119
Using the Services tab ......................................................................................................119
Using features in the Macintosh printer driver ...................................................................................121
Creating and using presets in Mac OS X ..........................................................................121
Printing a cover page ........................................................................................................121
Printing multiple pages on one sheet of paper .................................................................122
Printing on both sides of the paper ...................................................................................122
Setting the color options ...................................................................................................123
Two-sided (duplex) printing ...............................................................................................................125
Control panel settings for automatic two-sided printing ....................................................126
To enable or disable two-sided printing from the printer control panel ............126
Options for binding two-sided printing jobs .......................................................................127
Manual two-sided printing .................................................................................................127
Printing booklets ...............................................................................................................128
Using the stapler/stacker ...................................................................................................................129
Configuring the printer driver to recognize the stapler/stacker .........................................129
Selecting the printer behavior at staples out .....................................................................130
Printing to the stapler/stacker ...........................................................................................130
Selecting the stapler in an application ..............................................................................130
Selecting the stapler at the control panel ..........................................................................131
Job offset ..........................................................................................................................131
Paper orientation when a stapler/stacker is installed ........................................................132
Special printing situations ..................................................................................................................133
Printing a different first page .............................................................................................133
Printing a blank back cover ...............................................................................................133
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Printing on custom-size media ..........................................................................................133
Stopping a print request ....................................................................................................134
Stopping the current print job from the printer control panel ............................134
Stopping the current print job from a software application ...............................134
Job storage features ..........................................................................................................................135
Proofing and holding a job ................................................................................................135
Printing stored jobs ..........................................................................................135
Deleting stored jobs .........................................................................................136
Private jobs .......................................................................................................................136
Printing a private job ........................................................................................136
Deleting a private job .......................................................................................137
Mopier mode .....................................................................................................................137
Storing a print job ..............................................................................................................138
Quick-copying a job ..........................................................................................................138
Managing memory .............................................................................................................................140
5 Managing the printer
Printer information pages ..................................................................................................................142
Menu map .........................................................................................................................142
Configuration page ...........................................................................................................142
Supplies status page ........................................................................................................143
Usage page ......................................................................................................................143
Demo page .......................................................................................................................144
Print CMYK samples .........................................................................................................144
Print RGB samples ...........................................................................................................144
File directory .....................................................................................................................145
PCL or PS font list ............................................................................................................145
Event log ...........................................................................................................................145
Using the embedded Web server ......................................................................................................146
Accessing the embedded Web server ..............................................................................146
Information tab ..................................................................................................................147
Settings tab .......................................................................................................................147
Setting the real-time clock ................................................................................................148
Networking tab ..................................................................................................................148
Other links .........................................................................................................................148
Using the HP Easy Printer Care Software .........................................................................................149
Supported operating systems ...........................................................................................149
To use the HP Easy Printer Care Software ......................................................................149
HP Easy Printer Care Software sections ..........................................................................149
6 Color
Using color ........................................................................................................................................152
HP ImageREt 3600 ...........................................................................................................152
Paper selection .................................................................................................................152
Color options .....................................................................................................................152
sRGB ................................................................................................................................152
Printing in four colors — CMYK ........................................................................................153
CMYK ink set emulation (PostScript only) ........................................................................153
Color matching ..................................................................................................................................154
PANTONE® color matching .............................................................................................154
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Sample book color matching ............................................................................................154
Printing color samples ......................................................................................................155
Managing printer color options on Windows computers ....................................................................156
Print in grayscale ..............................................................................................................156
RGB Color (Color Themes) ..............................................................................................156
Automatic or manual color adjustment .............................................................................156
Manual color options ........................................................................................157
Restricting color printing ...................................................................................................158
Managing printer color options on Macintosh computers ..................................................................159
Print Color as Gray ...........................................................................................................159
Advanced color options for text, graphics, and photographs ............................................159
Halftone options ...............................................................................................159
Neutral Grays ...................................................................................................159
RGB Color ........................................................................................................160
Edge Control ....................................................................................................160
7 Maintenance
Managing print cartridges ..................................................................................................................162
HP print cartridges ............................................................................................................162
Non-HP print cartridges ....................................................................................................162
Print cartridge authentication ............................................................................................162
HP fraud hotline ................................................................................................................162
Print cartridge storage ......................................................................................................163
Print cartridge life expectancy ...........................................................................................163
Checking the print cartridge life ........................................................................................163
Using the printer control panel .........................................................................163
Using the embedded Web server .....................................................................163
Using HP Easy Printer Care Software .............................................................163
Using HP Web Jetadmin ..................................................................................163
Changing print cartridges ..................................................................................................................164
Replacing a print cartridge ................................................................................................164
To replace the print cartridge ............................................................................................164
Replacing supplies ............................................................................................................................167
Locating supplies ..............................................................................................................167
Supply replacement guidelines .........................................................................................167
Making room around the printer for replacing supplies .....................................................167
Approximate replacement intervals for supplies ...............................................................168
Replacing the stapler cartridge .........................................................................................168
Using the cleaning page ....................................................................................................................172
Configuring alerts ..............................................................................................................................175
8 Problem solving
Basic troubleshooting checklist .........................................................................................................178
Factors affecting printer performance ...............................................................................................179
Troubleshooting information pages ...................................................................................................180
Configuration page ...........................................................................................................180
Paper path test page ........................................................................................................180
Registration page ..............................................................................................................181
Event log ...........................................................................................................................181
Control panel message types ............................................................................................................183
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Status messages ..............................................................................................................183
Warning messages ...........................................................................................................183
Error messages ................................................................................................................183
Critical error messages .....................................................................................................183
Control panel messages ....................................................................................................................184
Message listing .................................................................................................................184
Paper jams ........................................................................................................................................210
Paper jam recovery ...........................................................................................................210
To disable paper jam recovery .........................................................................211
Common causes of paper jams .........................................................................................................212
Paper jams ........................................................................................................................212
Clearing jams ....................................................................................................................................213
Jam in Tray 1 ....................................................................................................................213
Jam in Tray 2 or optional trays .........................................................................................214
Jams in top cover area .....................................................................................................215
Clearing a jam in the top cover area ................................................................216
Clearing other jams ...........................................................................................................218
Jams in the stapler/stacker ...............................................................................................220
Staple jams .......................................................................................................................227
Media-handling problems ..................................................................................................................230
Multiple sheets ..................................................................................................................230
Stapler/stacker ..................................................................................................................230
Incorrect page size ...........................................................................................................231
Incorrect tray .....................................................................................................................231
Automatic feed error .........................................................................................................232
Tray 2 or optional tray feed error ......................................................................................232
Special media feed error ...................................................................................................233
Envelope printing error .....................................................................................................233
Output quality ....................................................................................................................234
Duplexing error .................................................................................................................234
Printer response problems ................................................................................................................235
Control panel display is blank ...........................................................................................235
Printer does not print ........................................................................................................235
Printer not receiving data ..................................................................................................236
Printer selection ................................................................................................................237
Printer control panel problems ..........................................................................................................238
Control panel setting .........................................................................................................238
Selecting optional trays .....................................................................................................238
Incorrect printer output ......................................................................................................................239
Incorrect fonts ...................................................................................................................239
Symbol sets ......................................................................................................................239
Drifting text ........................................................................................................................239
Output errors .....................................................................................................................239
Partial printout ...................................................................................................................240
Guidelines for printing with different fonts .........................................................................240
Software application problems ..........................................................................................................241
System selection through software ...................................................................................241
Font selection from software .............................................................................................241
Color selection from software ...........................................................................................241
Optional trays and duplexer recognition ...........................................................................241
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Troubleshooting common Macintosh problems .................................................................................243
Solving problems with Mac OS 9.x ...................................................................................243
Solving problems with Mac OS X .....................................................................................245
Color printing problems .....................................................................................................................249
Printout color error ............................................................................................................249
Incorrect shade .................................................................................................................249
Missing color .....................................................................................................................249
Cartridge error ..................................................................................................................250
Color match error ..............................................................................................................250
Print quality troubleshooting ..............................................................................................................251
Print quality problems associated with media ...................................................................251
Overhead transparency defects ........................................................................................251
Print quality problems associated with the environment ...................................................252
Print quality problems associated with jams .....................................................................252
Print quality troubleshooting pages ...................................................................................252
Print quality troubleshooting tool .......................................................................................252
Calibrating the printer .......................................................................................................253
Repetitive defect ruler .......................................................................................................253
Print quality defect chart ...................................................................................................254
Appendix A Working with memory and print server cards
Printer memory and fonts ..................................................................................................................260
Installing a hard disk, memory, and fonts ..........................................................................................261
Installing a hard drive ........................................................................................................261
Installing DDR memory DIMMs ........................................................................................263
Installing a flash memory card ..........................................................................................268
Enabling memory ..............................................................................................................272
To enable memory for Windows 98 and Me ....................................................272
To enable memory for Windows 2000 and XP .................................................272
Installing an HP Jetdirect print server card ........................................................................................273
To install an HP Jetdirect print server card .......................................................................273
Appendix B Supplies and accessories
Ordering directly through the embedded Web server (for printers with network connections) ..........278
Part numbers .....................................................................................................................................279
Appendix C Service and Support
Hewlett-Packard limited warranty statement .....................................................................................284
Print cartridge limited warranty statement .........................................................................................285
Fuser and transfer unit limited warranty statement ...........................................................................286
HP maintenance agreements ............................................................................................................287
On-site service agreements ..............................................................................................287
Priority on-site service ......................................................................................287
Next-day on-site service ...................................................................................287
Weekly (volume) on-site service ......................................................................287
Appendix D Printer specifications
Physical dimensions ..........................................................................................................................290
Electrical specifications .....................................................................................................................291
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Acoustic emissions ............................................................................................................................292
Environmental specifications .............................................................................................................293
Appendix E Regulatory information
FCC regulations ................................................................................................................................296
FCC regulations ................................................................................................................296
Environmental product stewardship program ....................................................................................297
Protecting the environment ...............................................................................................297
Ozone production .............................................................................................................297
Power consumption ..........................................................................................................297
Paper use .........................................................................................................................297
Plastics .............................................................................................................................297
HP LaserJet printing supplies ...........................................................................................297
HP Printing Supplies Returns and Recycling Program Information ..................................297
Recycled paper .................................................................................................................298
Material restrictions ...........................................................................................................298
Disposal of waste equipment by users in private households in the European
Union ................................................................................................................................299
Material Safety Data Sheet (MSDS) .................................................................................299
For more information ........................................................................................................299
Declaration of Conformity ..................................................................................................................300
Safety statements ..............................................................................................................................301
Laser safety ......................................................................................................................301
Canadian DOC regulations ...............................................................................................301
EMI statement (Korea) ......................................................................................................301
VCCI statement (Japan) ...................................................................................................301
AC cordset statement (Japan) ..........................................................................................301
Laser Statement for Finland .............................................................................................302
Glossary ............................................................................................................................................................303
Index.................................................................................................................................................................307
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1 Printer basics
This chapter contains information on setting up your printer and becoming familiar with its features. The
following topics are covered:
● Quick access to printer information
● Printer configurations
● Printer features
● Walk around
● Printer software
● Printer drivers
● Printer drivers for Macintosh computers
● Software for Macintosh computers
● Using the HP Printer Utility for Macintosh
● Print media specifications
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Quick access to printer information
World Wide Web links
Printer drivers, updated HP printer software, and product information and support may be obtained from
the following URLs:
● http://www.hp.com/support/clj4700
Printer drivers may be obtained from the following sites:
● In China: ftp://www.hp.com.cn/support/clj4700
● In Japan: ftp://www.jpn.hp.com/support/clj4700
● In Korea: http://www.hp.co.kr/support/clj4700
● In Taiwan: http://www.hp.com.tw/support/clj4700, or the local driver Web site:
http://www.dds.com.tw
To order supplies:
● United States: http://www.hp.com/go/ljsupplies
● Worldwide: http://www.hp.com/ghp/buyonline.html
To order accessories:
● http://www.hp.com/go/accessories
User guide links
For the latest version of the HP Color LaserJet 4700 series printer user guide, go to http://www.hp.com/
support/clj4700.
Where to look for more information
Several references are available for use with this printer. See http://www.hp.com/support/clj4700.
Setting up the printer
Start Guide
Provides step-by-step instructions for installing and setting up the printer.
HP Driver Pre-Configuration Guide
For detailed information about configuring printer drivers, go to http://www.hp.com/go/hpdpc_sw.
2 Chapter 1 Printer basics ENWW
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HP Embedded Web Server User Guide
Information about using the embedded Web server is available on the CD-ROM that came with the
printer.
Accessory and Consumable Installation Guides
Provides step-by-step instructions for installing the printer’s accessories and consumables. Supplied
with the printer’s optional accessories and consumables.
Using the printer
CD-ROM User Guide
Provides detailed information on using and troubleshooting the printer. Available on the CD-ROM
included with the printer.
Online Help
Provides information on printer options that are available from within printer drivers. To view a Help file,
access the online Help through the printer driver.
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Printer configurations
Thank you for purchasing the HP Color LaserJet 4700 series printer. This printer is available in the
configurations described below.
HP Color LaserJet 4700 (product number Q7491A)
The HP Color LaserJet 4700 printer is a four-color laser printer that prints up to 31 pages per minute
(ppm) for letter-sized paper and up to 30 ppm for A4-size paper.
● Trays. The printer comes with a multipurpose tray (Tray 1) that holds up to 100 sheets of various
print media or 20 envelopes. A standard 500-sheet paper feeder (Tray 2) supports letter, legal,
executive, 8.5 x 13, JIS B5, executive (JIS), 16K, A4, and A5, and custom media. The printer can
support up to four optional 500-sheet paper feeders (Trays 3, 4, 5, and 6).
● Connectivity. The printer provides parallel, network, and auxiliary ports for connectivity. Two
enhanced input/output (EIO) slots, wireless connectivity capability with optional print server,
auxiliary port, universal serial bus (USB) and accessory connections, and bidirectional parallel
cable interface (IEEE-1284-C compliant) are standard.
● Memory. 160 megabytes (MB) of memory: 128 MB of dual data-rate (DDR) synchronous dynamic
random access memory (SDRAM), 32 MB of memory on the formatter board, and one open dual
inline memory module (DIMM) slot.
NOTE To allow memory expansion, the printer has an available 200-pin small outline dual
inline memory module (SODIMM) slot that accepts 128 or 256 MB RAM. The printer can
support up to 544 MB of memory: 512 MB of memory in SODIMMs, plus 32 MB additional
memory on the formatter board. An optional hard disk drive is also available.
HP Color LaserJet 4700n (product number Q7492A)
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The HP Color LaserJet 4700n printer includes the features of the 4700, plus the HP Jetdirect embedded
print server (RJ-45 port) for network connectivity.
HP Color LaserJet 4700dn (product number Q7493A)
The HP Color LaserJet 4700dn printer includes the features of the 4700n, plus a duplexer for automatic
two-sided printing, and an additional 128 MB of memory for a total of 288 MB of memory (256 MB of
DDR SDRAM and 32 MB of memory on the formatter board).
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HP Color LaserJet 4700dtn (product number Q7494A)
The HP Color LaserJet 4700dtn includes all the features of the 4700dn, two additional 500-sheet paper
feeders (Trays 3 and 4), and a printer stand.
HP Color LaserJet 4700ph+ (product number Q7495A)
The HP Color LaserJet 4700ph+ includes the features of the 4700dtn, two additional 500-sheet paper
feeders (Trays 5 and 6), a high-capacity stapler/stacker, a printer stand, a hard disk, and an additional
256 MB of memory.
NOTE 544 MB of SDRAM: 512 MB of DDR, plus 32 MB of additional memory on the formatter
board and an additional DIMM slot. This printer has two 200-pin small outline dual inline memory
module (SODIMM) slots that accept 128 or 256 MB of RAM each.
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Printer features
This printer combines the quality and reliability of Hewlett-Packard printing with the new features and
standard capabilities listed below. For more information on printer features, see the Hewlett-Packard
Web site at http://www.hp.com/support/clj4700.
Table 1-1 Features
Performance ● Prints up to 31 pages per minute (ppm) for letter-sized paper and up to 30 ppm for A4-
sized paper.
● First page prints in 10 seconds or less from the Ready prompt. The printer can be set
to wake from sleep mode at a specific time each day.
Memory ● 160 MB of memory for the HP Color LaserJet 4700 and 4700n, 288 MB for the HP Color
LaserJet 4700dn and HP Color LaserJet 4700dtn, and 544 MB for the HP Color
LaserJet 4700ph+.
NOTE Memory specification: HP Color LaserJet 4700 series printers use
200-pin small outline dual inline memory modules (SODIMM) that support 128
or 256 MB of RAM.
● Two open EIO slots.
● Can be expanded to 544 MB: 512 MB of DDR memory plus 32 MB of memory on the
formatter board.
● Optional hard disk drive can be added via an EIO slot (an internal hard disk drive is
included with the HP Color LaserJet 4700ph+ printer).
User interface ● Four-line graphic display on control panel.
● Enhanced Help with animated graphics.
● Embedded Web server to access support and order supplies (network-connected
printers).
● HP Easy Printer Care Software (a Web-based status and troubleshooting tool).
Supported printer personalities ● HP PCL 6.
● HP PCL 5c.
● PostScript 3 emulation.
● Portable document format (PDF).
Job storage features ● Full job storage features.
● Proof and hold.
● Private jobs.
● Quick copy.
● Mopier mode.
● Job storage.
● Personal identification number (PIN) printing.
● Fonts and forms.
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Environmental features ● Sleep mode setting.
● High content of recyclable components and materials.
● Energy Star compliant.
Fonts ● 80 internal fonts available for both PCL and PostScript emulation.
● 80 printer-matching screen fonts in TrueType™ format available with the software
solution.
● Supports forms and fonts on the disk using HP Web Jetadmin.
Paper handling ● Prints on media from 77 mm x 127 mm (3 inches x 5 inches) up to 216 mm x 356 mm
(8.5 inches x 14 inches) (legal size). For ordering information, see Part numbers.
● Tray 1 can process heavy media from 60 g/m2
to 220 g/m2
(16 lb to 60 lb), as well as
standard 80 lb cover stock. For ordering information, see Part numbers.
● Tray 2 and optional trays can process media from 60 g/m2
to 120 g/m2
(16 lb to 32 lb).
● Prints on a wide range of media types, including HP laser photo media, glossy papers,
and transparencies, as well as heavy stock, labels, and envelopes.
● Prints multiple gloss levels.
● Standard 100-sheet multi-purpose paper tray (Tray 1) supports letter, legal, executive,
8.5 X 13, JIS B5, executive (JIS), 16K, A4, A5, and custom media.
● Standard 500-sheet paper feeder (Tray 2) that supports letter, legal, executive, 8.5 X
13, JIS B5, executive (JIS), 16K, A4, A5, and custom media.
● Up to four additional 500-sheet paper feeders (Trays 3, 4, 5, and 6) support letter, legal,
executive, 8.5 X 13, JIS B5, executive (JIS), 16K, A4, A5, and custom media.
● Standard 500-sheet face-down output bin.
● Duplexer for automatic two-sided printing (duplexing) standard on the HP Color
LaserJet 4700dn, HP Color LaserJet 4700dtn, and HP Color LaserJet 4700ph+ printers.
● Automatic duplexing of 120 g/m2
(32 lb) paper at full speed - 30 sides (15 sheets) per
minute.
● Stapler/stacker prints up to 750 sheets with job offset and staples up to 30 sheets;
standard on the HP Color LaserJet 4700ph+.
Accessories ● Printer hard disk, which provides storage for fonts and macros as well as additional
features for Job Storage; standard on HP Color LaserJet 4700ph+ printer.
● Small outline dual inline memory modules (SODIMMs).
● Flash memory slots for additional fonts and firmware upgrades.
● Printer stand.
● Stapler/stacker; standard on the HP Color LaserJet 4700ph+.
NOTE Optional as an accessory for the HP Color LaserJet 4700dn and
HP Color LaserJet 4700dtn. The stapler/stacker can be installed only on
printers that are equipped with the automatic duplexer.
● Up to four additional 500-sheet paper feeders (Trays 3, 4, 5, and 6).
Table 1-1 Features (continued)
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Connectivity ● Enhanced input/output (EIO) card slots for optional connectivity. (Network connection
using an HP Jetdirect embedded print server is standard on HP Color LaserJet
4700n, HP Color LaserJet 4700dn, HP Color LaserJet 4700dtn, and HP Color LaserJet
4700ph+ printers.)
● USB 2.0 connection.
● HP Jetdirect embedded print server to enable network connectivity without requiring use
of an EIO slot.
● Standard bidirectional parallel cable interface (IEEE 1284-C compliant).
● Auxiliary connector.
● Both USB and parallel connections are supported, but cannot be used at the same time.
Supplies ● Supplies status page contains information on toner level, page count, and estimated
pages remaining.
● High-capacity no-shake cartridge with automatic toner seal removal feature.
● Printer checks for authentic HP print cartridges at cartridge installation.
● High-capacity (5,000) staple cartridge with staples-low and staples-out messaging
capability.
● Internet-enabled supply-ordering capabilities through the embedded Web server.
● Internet-enabled supply-ordering capabilities through the HP Easy Printer Care
Software. For more information, see http://www.hp.com/go/easyprintercare.
Table 1-1 Features (continued)
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Walk around
The following illustrations identify the locations and names of key components of this printer.
Front view (HP Color LaserJet 4700ph+ shown)
1 Duplexer
2 Stapler/stacker
3 Top cover
4 Control panel
5 Front cover (access to print cartridges, transfer unit, and fuser)
6 Tray 1
7 On/off switch
8 Tray 2
9 Optional paper tray (three additional optional paper trays also shown)
10 Printer stand
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Back/side view (HP Color LaserJet 4700ph+ shown)
1 Output tray
2 Formatter board
3 Upper formatter board tab
4 USB connection
5 ACC connection
6 EIO connection
7 Parallel port
8 EIO connection
9 Network port (RJ-45 connector)
10 Lower formatter board tab
11 Auxiliary port
12 Power cord connection
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Printer software
Included with the printer is a CD-ROM containing the printing system software. The software
components and printer drivers on this CD-ROM help you use the printer to its fullest potential. See the
Getting Started Guide for installation instructions.
NOTE For the latest information about the printing system software components, refer to the
readme file on the Web at http://www.hp.com/support/clj4700. For information about installing
the printer software, view the Install Notes on the CD-ROM included with the printer.
This section summarizes the software included on the CD-ROM. The printing system includes software
for end users and network administrators operating in the following operating environments:
● Microsoft Windows 98 and Windows Me
● Microsoft Windows 2000, XP (32-bit), and Server 2003 (32-bit)
● Apple Mac OS 9.1 and 9.2, and Mac OS X v10.2.8 and v10.3
NOTE For a list of the network environments supported by the network administrator software
components, see Network configuration.
NOTE For a list of printer drivers, updated HP printer software, and product support information,
go to http://www.hp.com/support/clj4700.
Software
Software features
Automatic Configuration, Update Now, and Preconfiguration features are available with the HP Color
LaserJet 4700 series printer.
Driver Autoconfiguration
The HP LaserJet PCL 6 and PCL 5c drivers for Windows and the PS drivers for Windows 2000 and
Windows XP feature automatic discovery and driver configuration for printer accessories at the time of
installation. Some accessories that Driver Autoconfiguration supports are the duplexing unit, optional
paper trays, and dual inline memory modules (DIMMs). If the environment supports bidirectional
communication, the installer presents Driver Autoconfiguration as an installable component by default
for a Typical Installation and for a Custom Installation.
Update Now
If you have modified the configuration of the HP Color LaserJet 4700 printer since installation, the driver
can be automatically updated with the new configuration in environments that support bidirectional
communication. Click the Update Now button to automatically reflect the new configuration in the driver.
NOTE The Update Now feature is not supported in environments where shared Windows 2000
or Windows XP clients are connected to Windows 2000 or Windows XP hosts.
HP Driver Preconfiguration
HP Driver Preconfiguration is a software architecture and set of tools that allows HP software to be
customized and distributed in managed corporate printing environments. Using HP Driver
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Preconfiguration, information technology (IT) administrators can preconfigure the printing and device
defaults for HP printer drivers before installing the drivers in the network environment. For more
information, see the HP Driver Preconfiguration Support Guide, which is available at http://www.hp.com/
support/clj4700.
Installing the printing system software
The following sections contain instructions for installing the printing system software.
The printer comes with printing system software and printer drivers on a CD-ROM. The printing system
software on the CD-ROM must be installed to take full advantage of the printer features.
If you do not have access to a CD-ROM drive, you can download the printing system software from the
Internet at http://www.hp.com/support/clj4700.
NOTE You can obtain Model Scripts for UNIX® and Linux by downloading them from the
Internet or by requesting them from an HP-authorized service or support provider. For Linux
support see http://www.hp.com/go/linux. For UNIX support see http://www.hp.com/go/
jetdirectunix_software.
You can download the latest software free of charge at http://www.hp.com/support/clj4700.
Installing Windows printing system software for direct connections
This section explains how to install the printing system software for Microsoft Windows 98, Windows Me,
Windows 2000, and Windows XP.
When installing the printing software in a direct-connect environment, always install the software before
connecting the parallel or USB cable. If the parallel or USB cable was connected before the software
installation, see Installing the software after the parallel or USB cable has been connected.
Either a parallel or USB cable can be used for the direct connection. However, you cannot connect
parallel and USB cables at the same time. Use an IEEE 1284-compatible cable or a standard 2-meter
USB cable.
Installing the printing system software
1. Close all software programs that are open or running.
2. Insert the printer CD-ROM into the CD-ROM drive.
If the welcome screen does not open, start it by using the following procedure:
● On the Start menu, click Run.
● Type the following: X:\setup (where X is the letter of the CD-ROM drive).
● Click OK.
3. When prompted, click Install Printer and follow the instructions on the computer screen.
4. Click Finish when the installation has completed.
5. You might need to restart the computer.
6. Print a Test Page or a page from any software program to make sure that the software is correctly
installed.
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If installation fails, reinstall the software. If this fails, check the installation notes and readme files on the
printer CD-ROM or the flyer that came in the printer box, or go to http://www.hp.com/support/clj4700 for
help or more information.
Installing Windows printing system software for networks
The software on the printer CD-ROM supports network installation with a Microsoft network. For network
installation on other operating systems, go to http://www.hp.com/support/clj4700.
The HP Jetdirect embedded print server in the HP Color LaserJet 4700n, HP Color LaserJet 4700dn
printer, or HP Color LaserJet 4700dtn printer includes a 10/100 Base-TX network port. For other
available HP Jetdirect print servers, see Supplies and accessories or go to http://www.hp.com/support/
clj4700.
The installer does not support printer installation or printer object creation on Novell servers. It supports
only direct-mode network installations between Windows computers and a printer. To install your printer
and create objects on a Novell server, use an HP utility (such as HP Web Jetadmin) or a Novell utility
(such as NWAdmin).
Installing the printing system software
1. If you are installing the software on Windows 2000 or Windows XP, make sure that you have
administrator privileges.
2. Make sure that the HP Jetdirect print server and printer are properly connected to the network.
Print a configuration page (see Printer information pages). On the second page of the configuration
page, locate the IP address that is currently configured. You might need this address to initially
identify the printer on your network and complete the installation.
3. Close all software programs that are open or running.
4. Insert the printer CD-ROM into the CD-ROM drive.
If the welcome screen does not open, start it by using the following procedure:
● On the Start menu, click Run.
● Type the following: X:\setup (where X is the letter of the CD-ROM drive).
● Click OK.
5. When prompted, click Install Printer and follow the instructions on the computer screen.
6. Click Finish when installation has completed.
7. You might need to restart the computer.
8. Print a Test Page or a page from any software program to make sure that the software is correctly
installed.
If installation fails, reinstall the software. If this fails, check the installation notes and readme files
on the printer CD-ROM or the flyer that came in the printer box, or go to http://www.hp.com/support/
clj4700 for help or more information.
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Setting up a Windows computer to use the network printer with Windows-
sharing
If the computer will print directly to the printer, you can share the printer on the network so that other
network users can print to it.
See your Windows documentation to enable Windows-sharing. After the printer is shared, install the
printer software on all computers that share the printer.
Installing the software after the parallel or USB cable has been connected
If you have already connected a parallel or USB cable to a Windows computer, the New Hardware
Found dialog box appears when you turn on the computer.
Installing the software for Windows 98 or Windows Me
1. In the New Hardware Found dialog box, click Search CD-ROM drive.
2. Click Next.
3. Follow the instructions on the computer screen.
4. Print a Test Page or a page from any software program to make sure that the software is correctly
installed.
If installation fails, reinstall the software. If this fails, check the installation notes and readme files
on the printer CD-ROM or the flyer that came in the printer box, or go to http://www.hp.com/support/
clj4700 for help or more information.
Installing the software for Windows 2000 or Windows XP
1. In the New Hardware Found dialog box, click Search.
2. On the Locate Driver Files screen, select the Specify a Location check box, clear all other check
boxes, and then click Next.
3. Type the letter for the root directory. For example, X:\ (where "X:\" is the letter of the root directory
on the CD-ROM drive).
4. Click Next.
5. Follow the instructions on the computer screen.
6. Click Finish when installation has completed.
7. Select a language and follow the instructions on the computer screen.
8. Print a Test Page or a page from any software program to make sure that the software is correctly
installed.
If installation fails, reinstall the software. If this fails, check the installation notes and readme files
on the printer CD-ROM or the flyer that came in the printer box, or go to http://www.hp.com/support/
clj4700 for help or more information.
Uninstalling the software
This section explains how to uninstall the printing system software.
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Removing software from Windows operating systems
Use the Uninstaller in the HP Color LaserJet 4700/Tools program group to select and remove any or all
of the Windows HP printing system components.
1. Click Start and then click Programs.
2. Point to HP Color LaserJet 4700 and then click Tools.
3. Click Uninstaller.
4. Click Next.
5. Select the HP printing system components you want to uninstall.
6. Click OK.
7. Follow the instructions on the computer screen to complete the uninstallation.
Software for networks
For a summary of available HP network installation and configuration software solutions, see the
HP Jetdirect Print Server Administrator’s Guide. You can find this guide on the CD-ROM included with
the printer.
HP Web Jetadmin
HP Web Jetadmin allows you to manage HP Jetdirect-connected printers within your intranet using a
Web browser. HP Web Jetadmin is a browser-based management tool, and should be installed only on
a single network administration server. It can be installed and run on these systems:
● Fedora Core and SuSe Linux
● Windows 2000 Professional, Server, and Advanced Server
● Windows XP Professional Service Pack 1
● Windows Server 2003
When installed on a host server, HP Web Jetadmin can be accessed by any client through a supported
web browser, such as Microsoft Internet Explorer 5.5 and 6.0 or Netscape Navigator 7.0.
HP Web Jetadmin has the following features:
● Task-oriented user interface provides configurable views, saving network managers significant
time.
● Customizable user profiles let network administrators include only the function viewed or used.
● Instant e-mail notification of hardware failure, low supplies, and other printer problems now route
to different people.
● Remote installation and management from anywhere using only a standard Web browser.
● Advanced autodiscovery locates peripherals on the network, without manually entering each printer
into a database.
● Simple integration into enterprise management packages.
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● Ability to quickly find peripherals based on parameters such as IP address, color capability, and
model name.
● Ability to easily organize peripherals into logical groups, with virtual office maps for easy navigation.
● Ability to manage and configure multiple printers at once.
To download a current version of HP Web Jetadmin and to see the latest list of supported host systems,
visit HP Customer Care Online at http://www.hp.com/go/webjetadmin.
UNIX
The HP Jetdirect Printer Installer for UNIX is a simple printer installation utility for HP-UX and Solaris
networks. It is available for download from HP Customer Care Online at http://www.hp.com/go/
jetdirectunix_software.
Utilities
The HP Color LaserJet 4700 series printer is equipped with several utilities, which make it easy to
monitor and manage the printer on a network.
HP Easy Printer Care Software
The HP Easy Printer Care Software is a software program that you can use for the following tasks:
● Viewing color usage information
● Checking the printer status
● Checking the supplies status
● Setting up alerts
● Viewing printer documentation
● Gaining access to troubleshooting and maintenance tools
You can view the HP Easy Printer Care Software when the printer is directly connected to your computer
or when it is connected to a network. Perform a complete software installation in order to use the
HP Easy Printer Care Software. For more information, see http://www.hp.com/go/easyprintercare.
Embedded Web server
This printer is equipped with an embedded Web server, which allows access to information about printer
and network activities. A Web server provides an environment in which web programs may run, much
in the same way that an operating system, such as Windows, provides an environment for programs to
run on your computer. The output from these programs can then be displayed by a Web browser, such
as Microsoft Internet Explorer or Netscape Navigator.
When a Web server is "embedded", that means it resides on a hardware device (such as a printer) or
in firmware, rather than as software that is loaded on a network server.
The advantage of an embedded Web server is that it provides an interface to the printer that anyone
can access with a network-connected computer or a standard Web browser. There is no special software
to install or configure. For more information about the HP embedded Web server, see the Embedded
Web Server User Guide. You can find this guide on the CD-ROM included with the printer.
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Features
The HP embedded Web server allows you to view printer and network card status and manage printing
functions from your computer. With the HP embedded Web server, you can do the following:
● View printer status information.
● Determine the remaining life on all supplies and order new ones.
● View and change tray configurations.
● View and change the printer control panel menu configuration.
● View and print internal pages.
● Receive notification of printer and supplies events.
● Add or customize links to other Web sites.
● Select the language in which to display the embedded Web server pages.
● View and change network configuration.
For a complete explanation of the features and functionality of the embedded Web server, see Using
the embedded Web server.
Other components and utilities
Several software applications are available for Windows and Mac OS users, as well as for network
administrators.
Windows Mac OS Network administrator
● Software installer — automates the
printing system installation
● Online Web registration
● PostScript Printer Description files
(PPDs) — for use with the Apple
PostScript drivers that comes with
the Mac OS
● HP LaserJet Utility (available from
the Internet) — a printer
management utility for Mac OS
users
● HP Web Jetadmin — a browser-
based system management tool.
See http://www.hp.com/go/
webjetadmin for the latest HP Web
Jetadmin software
● HP Jetdirect Printer Installer for
UNIX — available for download
from http://www.hp.com/support/
net_printing
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Printer drivers
The product comes with software that allows the computer to communicate with the product (by using
a printer language). This software is called a printer driver. Printer drivers provide access to product
features, such as printing on custom-sized paper, resizing documents, and inserting watermarks.
Supported printer drivers
The following printer drivers are provided for the product. If the printer driver that you want is not on the
product CD-ROM or is not available on www.hp.com, contact the manufacturer or distributor of the
program that you are using, and request a driver for the product.
NOTE The most recent drivers are available at www.hp.com. Depending on the configuration
of Windows-based computers, the installation program for the product software automatically
checks the computer for Internet access in order to obtain the latest drivers.
NOTE For Windows 2000, Windows XP, and Windows Server 2003, the HP Color LaserJet
4700 Series printers include a monochrome PCL 6 driver that can be installed for users who will
be printing only black-and-white print jobs.
Operating system1
PCL 6 printer
driver2
PCL 5 printer
driver
PS printer driver PPD3
printer
driver
Microsoft Windows 98
Windows Millennium (Me)
X
X
X
X
X
X
Windows 2000
Windows XP
Windows Server 2003
X
X
X
X
X
X
X
X
X
Mac OS 9.1 and 9.2
Mac OS X v10.2.8 and v10.3
X
X
X
X
1 Not all product features are available from all drivers or operating systems. See the context-sensitive help in the printer driver
for available features.
2 For Windows 2000, Windows XP, and Windows Server 2003, the HP Color LaserJet 4700 Series printers include a
monochrome PCL 6 driver that can be installed for users who will be printing only black-and-white print jobs.
3 PostScript (PS) Printer Description files (PPDs)
Additional drivers
The following drivers are not included on the CD-ROM, but are available from the Internet.
● OS/2 PCL printer driver
● OS/2 PS printer driver.
● UNIX model scripts.
● Linux drivers.
● HP OpenVMS drivers.
NOTE The OS/2 drivers are available from IBM.
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You can obtain Model Scripts for UNIX®
and Linux by downloading them from the Internet or by
requesting them from an HP-authorized service or support provider. For Linux support see www.hp.com/
go/linux. For UNIX support see www.hp.com/go/jetdirectunix_software.
Select the correct printer driver
Select a printer driver based on the operating system that you are using and the way that you use the
product. See the printer-driver Help for the features that are available. For information about gaining
access to the printer-driver Help, see Printer-driver Help.
● The PCL 6 printer driver can provide the best overall performance and access to your printer
features.
● The PCL 5 printer driver is recommended for general office monochrome and color printing.
● Use the PostScript (PS) driver if you are printing primarily from PostScript-based programs such
as Adobe PhotoShop® and CorelDRAW®, for compatibility with PostScript Level 3 needs, or for PS
flash font support.
NOTE The product automatically switches between PS and PCL printer languages.
Printer-driver Help (Windows)
Printer-driver Help is separate from program Help. The printer-driver help provides explanations for the
buttons, checkboxes, and drop-down lists that are in the printer driver. It also includes instructions for
performing common printing tasks, such as printing on both sides, printing multiple pages on one sheet,
and printing the first page or covers on different paper.
Activate the printer-driver Help screens in one of the following ways:
● Click the Help button.
● Press the F1 key on the computer keyboard.
● Click the question-mark symbol in the upper-right corner of the printer driver.
● Right-click on any item in the driver, and then click What's This?.
Gaining access to the printer drivers
Use one of the following methods to open the printer drivers from your computer:
Operating System To change the settings for all
print jobs until the software
program is closed
To change the print job default
settings (for example, turn on
Print on Both Sides by default)
To change the configuration
settings (for example, add a
tray or enable/disable Manual
Duplexing)
Windows 98 and
Windows Milennium
(Me)
1. On the File menu in the
software program, click
Print.
2. Select the HP Color
LaserJet 4700, and then
click Properties.
The steps can vary; this
procedure is most common.
1. Click Start, click Settings,
and then click Printers.
2. Right-click the HP Color
LaserJet 4700 icon, and
then select Properties
(Windows 98 and Me) or
Document Defaults
(Windows NT 4.0).
1. Click Start, click Settings,
and then click Printers.
2. Right-click the HP Color
LaserJet 4700 icon, and
then select Properties.
3. Click the Configure tab.
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Operating System To change the settings for all
print jobs until the software
program is closed
To change the print job default
settings (for example, turn on
Print on Both Sides by default)
To change the configuration
settings (for example, add a
tray or enable/disable Manual
Duplexing)
Windows 2000, XP,
and Server 2003
1. On the File menu in the
software program, click
Print.
2. Select the HP Color
LaserJet 4700, and then
click Properties or
Preferences.
The steps can vary; this
procedure is most common.
1. Click Start, click Settings,
and then click Printers or
Printers and Faxes.
2. Right-click the HP Color
LaserJet 4700 icon, and
then select Printing
Preferences.
1. Click Start, click Settings,
and then click Printers or
Printers and Faxes.
2. Right-click the HP Color
LaserJet 4700 icon, and
then select Properties.
3. Click the Device Settings
tab.
Mac OS 9.1 and 9.2 1. On the File menu, click
Print.
2. Change the settings that
you want on the various
pop-up menus.
1. On the File menu, click
Print.
2. As you change settings on
the pop-up menu, click
Save Settings.
1. Click the desktop printer
icon.
2. From the Printing menu,
click Change Setup.
Mac OS X v10.2.8 1. On the File menu, click
Print.
2. Change the settings that
you want on the various
pop-up menus.
1. On the File menu, click
Print.
2. Change the settings that
you want on the various
pop-up menus.
3. On the Presets pop-up
menu, click Save as and
type a name for the preset.
These settings are saved in the
Presets menu. To use the new
settings, you must select the
saved preset option every time
you open a program and print.
1. In the Finder, on the Go
menu, click Applications.
2. Open Utilities, and then
open Print Center.
3. Click on the print queue.
4. On the Printers menu, click
Show Info.
5. Click the Installable
Options menu.
NOTE Configuration
settings might not be
available in Classic
mode.
Mac OS X v10.3 1. On the File menu, click
Print.
2. Change the settings that
you want on the various
pop-up menus.
1. On the File menu, click
Print.
2. Change the settings that
you want on the various
pop-up menus.
3. On the Presets pop-up
menu, click Save as and
type a name for the preset.
These settings are saved in the
Presets menu. To use the new
settings, you must select the
saved preset option every time
you open a program and print.
1. Open Printer Setup Utility
by selecting the hard drive,
clicking Applications,
clicking Utilities, then
double-clicking Printer
Setup Utility.
2. Click on the print queue.
3. On the Printers menu, click
Show Info.
4. Click the Installable
Options menu.
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Printer drivers for Macintosh computers
The printer comes with printer-driver software that uses a printer language to communicate with the
printer. Printer drivers provide access to printer features, such as printing on custom-sized paper,
resizing documents, and inserting watermarks.
Supported printer drivers
A Macintosh printer driver and the necessary PPD files are included with the printer. If the printer driver
that you want is not on the printer CD, check the installation notes and the late-breaking readme files
to see if the printer driver is supported. If it is not supported, contact the manufacturer or distributor of
the software program that you are using, and request a driver for the printer.
NOTE The most recent drivers are available at www.hp.com.
Gaining access to the printer drivers
Use one of the following methods to open the printer drivers from your computer.
Operating System To change the settings for all
print jobs until the software
program is closed
To change the print job default
settings (for example, turn on
Print on Both Sides by default)
To change the configuration
settings (for example, add a
physical option such as a tray,
or turn on or off a driver
feature such as Allow Manual
Duplexing)
Mac OS 9.1 and 9.2 1. On the File menu, click
Print.
2. Change any settings that
you want to on the various
pop-up menus.
1. On the File menu, click
Print.
2. As you change settings on
the pop-up menu, click
Save Settings.
1. Click the desktop printer
icon.
2. From the Printing menu,
click Change Setup.
22 Chapter 1 Printer basics ENWW
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Operating System To change the settings for all
print jobs until the software
program is closed
To change the print job default
settings (for example, turn on
Print on Both Sides by default)
To change the configuration
settings (for example, add a
physical option such as a tray,
or turn on or off a driver
feature such as Allow Manual
Duplexing)
Mac OS X v10.2.8 1. On the File menu, click
Print.
2. Change any settings that
you want to on the various
pop-up menus.
1. On the File menu, click
Print.
2. Change the settings that
you want on the various
pop-up menus, and then,
on the Presets pop-up
menu, click Save as and
type a name for the preset.
These settings are saved in the
Presets menu. To use the new
settings, you must select the
saved preset option every time
you open a program and print.
1. In the Finder, on the Go
menu, click Applications.
2. Open Utilities, and then
open Print Center.
3. Click on the print queue.
4. On the Printers menu, click
Show Info.
5. Click the Installable
Options menu.
NOTE Configuration
settings might not be
available in Classic
mode.
Mac OS X v10.3 1. On the File menu, click
Print.
2. Change any settings that
you want to on the various
pop-up menus.
1. On the File menu, click
Print.
2. Change the settings that
you want on the various
pop-up menus, and then,
on the Presets pop-up
menu, click Save as and
type a name for the preset.
These settings are saved in the
Presets menu. To use the new
settings, you must select the
saved preset option every time
you open a program and print.
1. Open Printer Setup Utility
by selecting the hard drive,
clicking Applications,
clicking Utilities, and then
double-clicking Printer
Setup Utility.
2. Click on the print queue.
3. On the Printers menu, click
Show Info.
4. Click the Installable
Options menu.
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Software for Macintosh computers
The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs),
and the HP Printer Utility for use with Macintosh computers.
If both the printer and the Macintosh computer are connected to a network, use the printer embedded
Web server (EWS) to configure the printer. For more information, see Using the embedded Web server.
Installing Macintosh printing system software for networks
This section describes how to install Macintosh printing system software. The printing system software
supports Mac OS 9.1 and 9.2, and Mac OS X v10.2.8 and v10.3.
The printing system software includes the following components:
● PostScript Printer Description (PPD) files
The PPDs, in combination with the Apple PostScript printer drivers, provide access to printer
features. An installation program for the PPDs and other software is provided on the compact disc
(CD) that came with the printer. Use the Apple PostScript printer driver that comes with the
computer.
● HP Printer Utility
The HP Printer Utility provides access to features that are not available in the printer driver. Use
the illustrated screens to select printer features and complete the following tasks with the printer:
● Name the printer.
● Assign the printer to a zone on the network.
● Assign an internet protocol (IP) address to the printer.
● Download files and fonts.
● Configure and set the printer for IP or AppleTalk printing.
You can use the HP Printer Utility when your printer uses a universal serial bus (USB) or is
connected to a TCP/IP-based network.
NOTE The HP Printer Utility is supported for Mac OS X v10.2.8 and v10.3.
For more information about using the HP Printer Utility, see Using the HP Printer Utility for Macintosh.
To install printer drivers for Mac OS 9.1 and 9.2
1. Connect the network cable between the HP Jetdirect print server and a network port.
2. Insert the CD into the CD-ROM drive. The CD menu runs automatically. If the CD menu does not
run automatically, double-click the CD icon on the desktop.
3. Double-click the Installer icon in the HP LaserJet Installer folder.
4. Follow the instructions on the computer screen.
5. On the computer hard drive, open Applications, open Utilities, and then open Desktop Printer
Utility.
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6. Double-click Printer (AppleTalk).
7. Next to AppleTalk Printer Selection, click Change.
8. Select the printer, click Auto Setup, and then click Create.
NOTE The icon on the desktop looks generic. All of the print panels appear in the print dialog
box with each software program.
To install printer drivers for Mac OS X v10.2.8 and v10.3
1. Connect the network cable between the HP Jetdirect print server and a network port.
2. Insert the CD into the CD-ROM drive.
The CD menu runs automatically. If the CD menu does not run automatically, double-click the CD
icon on the desktop.
3. Double-click the Installer icon in the HP LaserJet Installer folder.
4. Follow the instructions on the computer screen.
5. On the computer hard drive, open Applications, open Utilities, and then open Print Center or
Printer Setup Utility.
NOTE If you are using Mac OS X v10.3, then the Printer Setup Utility has replaced the
Print Center.
6. Click Add Printer.
7. Select Rendezvous as the connection type.
8. Select your printer from the list.
9. Click Add Printer.
10. Close the Print Center or the Printer Setup Utility by clicking the close button in the upper-left corner.
Installing Macintosh printing system software for direct connections
(USB)
NOTE Macintosh computers do not support parallel port connections.
This section explains how to install the printing system software for Mac OS 9.1 and 9.2, and
Mac OS X v10.2.8 and v10.3.
The Apple PostScript driver must be installed in order to use the PPD files. Use the Apple PostScript
driver that came with your Macintosh computer.
ENWW Software for Macintosh computers 25
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To install the printing system software
1. Connect a USB cable between the USB port on the printer and the USB port on the computer. Use
a standard 2-meter (6.56-foot) USB cable.
2. Insert the printer CD into the CD-ROM drive and run the installer.
The CD menu runs automatically. If the CD menu does not run automatically, double-click the CD
icon on the desktop.
3. Double-click the Installer icon in the HP LaserJet Installer folder.
4. Follow the instructions on the computer screen.
5. For Mac OS 9.1 and 9.2:
a. On the computer hard drive, open Applications, open Utilities, and then open Print Center.
b. Double-click Printer (USB), and then click OK.
c. Next to USB Printer Selection, click Change.
d. Select the printer, and then click OK.
e. Next to Postscript Printer Description (PPD) File, click Auto Setup, and then click Create.
f. On the Printing menu, click Set Default Printer.
For Mac OS X v10.2.8 and v10.3: USB queues are created automatically when the printer is
attached to the computer. However, the queue will use a generic PPD if the installer has not been
run before the USB cable is connected. To change the queue PPD, open the Print Center or Printer
Setup Utility, select the correct printer queue, and then click Show Info to open the Printer Info
dialog box. In the pop-up menu, select Printer Model, and then, in the pop-up menu in which
Generic is selected, select the correct PPD for the printer.
6. Print a test page or a page from any software program to make sure that the software is correctly
installed.
If installation fails, reinstall the software. If this fails, see the installation notes or late-breaking
readme files on the printer CD or the flyer that came in the printer box, or go to http://www.hp.com/
support/clj4700 for help or more information.
NOTE The icon on the Mac OS 9.x desktop looks generic. All of the print panels appear in the
Print dialog box with each software program.
To remove software from Macintosh operating systems
To remove the software from a Macintosh computer, drag the PPD files to the trash can.
26 Chapter 1 Printer basics ENWW
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Using the HP Printer Utility for Macintosh
Use the HP Printer Utility to configure and maintain a printer from a Mac OS X v10.2.8 or v10.3
computer. This section describes several functions that you can perform through the HP Printer Utility.
Opening the HP Printer Utility
The process that you use to start the HP Printer Utility depends on the Macintosh operating system that
you are using.
To open the HP Printer Utility in Mac OS X v10.2.8
1. Open the Finder, and then click Applications.
2. Click Library, and then click Printers.
3. Click hp, and then click Utilities.
4. Double-click HP Printer Selector to open the HP Printer Selector.
5. Select the printer that you want to configure, and then click Utility.
To open the HP Printer Utility in Mac OS X v10.3
1. In the Dock, click the Printer Setup Utility icon.
NOTE If the Printer Setup Utility icon does not appear in the Dock, open the Finder, click
Applications, click Utilities, and then double-click Printer Setup Utility.
2. Select the printer that you want to configure, and then click Utility.
Printing a cleaning page
Print a cleaning page if the printer is not printing jobs at the expected quality level.
1. Open the HP Printer Utility.
2. In the Configuration Settings list, select Color Cleaning.
3. Click Print Cleaning Page to print the cleaning page.
Printing a configuration page
Print a configuration page to view the printer settings. For more information about the configuration page,
see Configuration page.
1. Open the HP Printer Utility.
2. In the Configuration Settings list, select Configuration Page.
3. Click Print Configuration Page to print the configuration page.
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Viewing supplies status
View the status of the printer supplies (such as print cartridges, imaging drum, or print media) from a
computer.
1. Open the HP Printer Utility.
2. In the Configuration Settings list, select Supplies Status.
3. Click the Supplies tab to view the status of various replaceable supplies, and click the Media tab
to view the status of print media.
● To view a more detailed status list, click Detailed Supplies Information. The Supplies
Information dialog box appears.
● To order supplies online, click Order HP Supplies. You must have Internet access in order
to use the online ordering Web page. For more information about online ordering, see Ordering
supplies online and using other support features.
Ordering supplies online and using other support features
Use the HP Web site to order printer supplies, register the printer, get customer support, or learn about
recycling printer supplies. You must have Internet access in order to use the supplies and support Web
pages.
1. Open the HP Printer Utility.
2. In the Configuration Settings list, select HP Support.
3. Click one of the following buttons:
● Instant Support: Opens a Web page that you can use to seek technical assistance.
● Order Supplies Online: Opens a Web page that you can use to order printer supplies.
● Online Registration: Opens a Web page that you can use to register the printer.
● Return & Recycle: Opens a Web page that you can use to find information about recycling
used supplies.
Uploading a file to the printer
Send a file from the computer to the printer. The action that the printer takes depends on the type of file
that you send to it. For example, when you send a print-ready file (such as a .PS or .PCL file), the printer
prints the file.
1. Open the HP Printer Utility.
2. In the Configuration Settings list, select File Upload.
3. Click Choose, navigate to the file that you want to upload, and then click OK.
4. Click Upload to load the file.
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Uploading fonts to the printer
Add fonts from the computer to the printer.
1. Open the HP Printer Utility.
2. In the Configuration Settings list, select Upload Fonts.
3. In the Fonts in printer's pop-up menu, select where you want the fonts to be stored on the printer.
The fonts in that storage device appear in the list that appears below the pop-up menu.
4. Click Add and navigate to the font file that you want to upload to the printer.
5. Click Upload to upload the font to the printer.
NOTE To remove a font from the printer, open the HP Printer Utility, select Upload Fonts,
select the correct storage device in the pop-up menu, select the font that you want to delete, and
then click Remove.
Updating the firmware
Update the printer firmware by loading the new firmware file from the computer. You can find new
firmware files for your printer at www.hp.com.
1. Open the HP Printer Utility.
2. In the Configuration Settings list, select Firmware Update.
3. Click Choose, navigate to the firmware file that you want to upload, and then click OK.
4. Click Upload to load the firmware file.
Activating the two-sided printing (duplexing) mode
Turn on the two-sided printing feature on printers equipped with automatic duplexers.
1. Open the HP Printer Utility.
2. In the Configuration Settings list, select Duplex Mode.
3. Select Enable Duplex Mode to activate the two-sided printing mode, and then click Apply Now.
Activating the Economode printing mode
Use the Economode setting to conserve printer supplies.
1. Open the HP Printer Utility.
2. In the Configuration Settings list, select Economode Toner Density.
3. Select Turn Economode on, and then click Apply Now.
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Changing the toner density
Conserve print-cartridge toner by changing the toner-density level. The lower toner-density levels
conserve the most toner.
1. Open the HP Printer Utility.
2. In the Configuration Settings list, select Economode Toner Density.
3. On the Toner Density popup menu, select the toner density level, and then click Apply Now.
Changing the resolution settings
Change the resolution settings from the computer. You also can change the Resolution Enhancement
Technology (REt) setting.
1. Open the HP Printer Utility.
2. In the Configuration Settings list, select Resolution.
3. On the Resolution pop-up menu, select the resolution level, and then click Apply Now.
NOTE To change the REt setting, repeat step 3 in the REt Level pop-up menu.
Locking or unlocking printer storage devices
Manage access to printer storage devices from the computer.
1. Open the HP Printer Utility.
2. In the Configuration Settings list, select Lock Resources.
3. On the Control Panel Access Level pop-up menu, select the access level that you want to set
for the printer control panel.
4. Select the devices that you want to lock, and clear any devices that you want to unlock.
5. Click Apply Now.
Saving or printing stored jobs
Turn on the printer job-storing function, or print a stored job from the computer. You also can delete a
stored print job.
1. Open the HP Printer Utility.
2. In the Configuration Settings list, select Stored Jobs.
3. Perform any of the following tasks:
● To turn on the job-storing function, select Enable Job Storing, and then click Apply Now.
● To print a stored job, select a stored job in the list, type the necessary personal identification
number (PIN) in the Enter Secure Job PIN box, type the number of copies that you want in
the Copies to Print box, and then click Print.
● To delete a stored job, select a stored job in the list, and then click Delete.
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Configuring trays
Change the default printer tray settings from the computer.
1. Open the HP Printer Utility.
2. In the Configuration Settings list, select Trays Configuration.
3. In the Trays list, select the tray to be configured.
NOTE To make the selected tray the default tray for printing, click Make Default.
4. In the Default Media Size pop-up menu, select the default media size for the tray.
5. In the Default Media Type pop-up menu, select the default media type for the tray.
6. Click Apply Now.
Changing network settings
Change the network internet protocol (IP) settings from the computer. You also can open the embedded
Web server to change additional settings. For more information about the embedded Web server,
see Using the embedded Web server.
1. Open the HP Printer Utility.
2. In the Configuration Settings list, select IP Settings.
3. Change any of the settings in the following pop-up menus or fields:
● Configuration
● Host Name
● IP Address
● Subnet Mask
● Default Gateway
If you want to change more settings in the embedded Web server, click Additonal Network
Settings. The embedded Web server opens with the Networking tab selected.
4. Click Apply Now.
Opening the embedded Web server
Open the embedded Web server through the HP Printer Utility. For more information about the
embedded Web server, see Using the embedded Web server.
1. Open the HP Printer Utility.
2. In the Configuration Settings list, select Additional Settings.
3. Click Open Embedded Web Server.
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Setting up e-mail alerts
Set up e-mail messages that alert you to certain events that occur with the printer, such as a low toner
level in a print cartridge.
1. Open the HP Printer Utility.
2. In the Configuration Settings list, select E-mail Alerts.
3. Click the Server tab, and, in the SMTP server box, type the server name.
4. Click the Destinations tab, click the add (+) button, and then type the e-mail addresses, mobile
device numbers, or Web site URLs to which you want the e-mail alerts sent.
NOTE If your printer supports e-mail lists, you can make alerts lists for specific events the
same way that you added e-mail addresses.
5. Click the Events tab, and, in the list, define the events for which an e-mail alert should be sent.
6. To test the alerts setup, click the Server tab, and then click Test. A sample message is sent to the
defined e-mail addresses if the configuration is correct.
7. Click Apply Now.
32 Chapter 1 Printer basics ENWW
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Print media specifications
For optimum results, use conventional 75 g/m2
(20 lb) photocopy paper. Verify that the paper is of good
quality and is free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, curls, or bent edges.
● To order supplies in the U.S., go to http://www.hp.com/go/ljsupplies.
● To order supplies worldwide, go to http://www.hp.com/ghp/buyonline.html.
● To order accessories, go to http://www.hp.com/go/accessories.
NOTE Test any media, particularly custom media, before purchasing large quantities to ensure
that it will perform satisfactorily.
Supported media weights and sizes
Table 1-2 Tray 1 media sizes
Tray 1 Dimensions Weight or thickness Capacity
Paper and cardstock,
standard sizes (letter/A4,
legal, executive, JIS B5, A5);
custom sizes
Range:
76 x 127 mm (3 x 5 in) to 216
x 356 mm (8.5 x 14 in)
Range:
60 g/m2
(16 lb) bond to 220 g/
m2
(60 lb) bond
Maximum stack height: 10
mm (0.6 in)
Equivalent to 100 sheets of 75
g/m2
(20 lb) bond
Glossy paper (letter/A4, legal,
executive, JIS B5, A5)
NOTE Do not use
inkjet papers in this
printer.
Range:
76 x 127 mm (3 x 5 in) to 216
x 356 mm (8.5 x 14 in)
Range:
75 g/m2
(20 lb) bond to 220 g/
m2
(60 lb) bond
Maximum stack height: 10
mm (0.6 in)
Transparencies (letter/A4),
suitable for use in laser
printers
Letter: 215.9 x 279.4 mm (8.5
x 11 in)
A4: 210 x 297 mm (8.27 x 11.7
in)
Minimum 0.13 mm (0.005 in)
thick
Maximum stack height: 10
mm (0.6 in)
HP Tough paper (letter/A4) Letter: 215.9 x 279.4 mm (8.5
x 11 in)
A4: 210 x 297 mm (8.27 x 11.7
in)
0.13 mm (0.005 in) thick Maximum stack height: 10
mm (0.6 in)
HP Color Laser Glossy Photo
Paper (letter/A4)
NOTE Do not use
inkjet papers in this
printer.
Letter: 215.9 x 279.4 mm (8.5
x 11 in)
A4: 210 x 297 mm (8.27 x 11.7
in)
220 g/m2
(60 lb) bond Maximum stack height: 10
mm (0.6 in)
Envelopes (Com 10,
Monarch, C5, DL, B5)
Range:
60 g/m2
(16 lb) bond to 90 g/
m2
(24 lb)bond
20 envelopes
Labels (letter/A4, legal,
executive, JIS B5, A5),
Range:
76 x 127 mm (3 x 5 in) to 216
x 356 mm (8.5 x 14 in)
Maximum 0.23 mm (0.009 in)
thick
Maximum stack height: 10
mm (0.6 in)
ENWW Print media specifications 33
Page: 49
Tray 1 Dimensions Weight or thickness Capacity
suitable for use in laser
printers
Table 1-3 Tray 2 and optional Trays 3 through 6 media sizes1
Tray 2 and optional trays Dimensions Weight or thickness Capacity
Paper, standard sizes (letter/
A4, legal, executive, JIS B5,
A5); custom sizes
Range:
148 x 210 mm (5.83 x 8.27 in)
to 216 x 356 mm (8.5 x 14 in)
Range:
60 g/m2
(16 lb) bond to 120 g/
m2
(32 lb) bond
Maximum stack height: 56
mm (2.2 in)
Equivalent to 530 sheets of 75
g/m2
(20 lb) bond
Glossy paper (letter/A4, legal,
executive, JIS B5, A5)
NOTE Do not use
inkjet papers in this
printer.
Range:
148 x 210 mm (5.83 x 8.27 in)
to 216 x 356 mm (8.5 x 14 in)
Range:
75 g/m2
(20 lb) bond to 120 g/
m2
(32 lb) bond
Maximum stack height: 56
mm (2.2 in)
HP Color Laser Glossy
Photo & Imaging Paper
(letter/A4)
NOTE Do not use
inkjet papers in this
printer.
Letter: 215.9 x 279.4 mm (8.5
x 11 in)
A4: 210 x 297 mm (8.27 x 11.7
in)
120 g/m2
(32 lb) bond Maximum stack height: 56
mm (2.2 in)
Transparencies (letter/A4),
suitable for use in laser
printers
Letter: 215.9 x 279.4 mm (8.5
x 11 in)
A4: 210 x 297 mm (8.27 x 11.7
in)
Minimum:
0.13 mm (0.005 in) thick
Maximum stack height: 56
mm (2.2 in)
HP Tough Paper (letter/A4) Letter: 215.9 x 279.4 mm (8.5
x 11 in)
A4: 210 x 297 mm (8.27 x 11.7
in)
Maximum:
0.13 mm (0.005 in) thick
Maximum stack height: 56
mm (2.2 in)
Labels (letter/A4 and custom
sizes), suitable for use in laser
printers
Range:
148 x 210 mm (5.83 x 8.27 in)
to 216 x 356 mm (8.5 x 14 in)
Maximum:
0.13 mm (0.005 in) thick
Maximum stack height: 56
mm (2.2 in)
1 Tray 2 and optional trays use custom sizes specifically for B5 ISO. These trays do not support the range of custom sizes that
can be used in Tray 1.
Table 1-4 Automatic duplex printing (two-sided printing)
Automatic duplex printing Dimensions Weight or thickness
Paper Standard sizes:
Letter: 215.9 x 279.4 mm (8.5
x 11 in)
Range:
60 g/m2
(16 lb) bond to 120 g/
m2
(32 lb) bond
Table 1-2 Tray 1 media sizes (continued)
34 Chapter 1 Printer basics ENWW
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Automatic duplex printing Dimensions Weight or thickness
A4: 210 x 297 mm (8.27 x 11.7
in)
8.5 x 13: 215.9 x 330.2 mm
(8.5 x 13 in)
Legal: 215.9 x 355.6 mm (8.5
x 14 in)
Executive: 184.2 x 266.7 mm
(7.25 x 10.5 in)
JIS B5: 182 x 257 mm (7.17 x
10.12 in)
Glossy paper (A4/letter, 13 x
8.5 in, legal, executive, JIS
B5)
NOTE Do not use
inkjet papers in this
printer.
See above for standard sizes
supported
Range:
75 g/m2
(20 lb) bond to 120 g/
m2
(32 lb) bond
HP Color Laser Glossy
Photo & Imaging Paper (A4/
letter)
NOTE Do not use
inkjet papers in this
printer.
Standard sizes:
Letter: 215.9 x 279.4 mm (8.5
x 11 in)
A4: 210 x 297 mm (8.27 x 11.7
in)
120 g/m2
(32 lb) bond
Table 1-5 Stapler/stacker
Stapler/stacker Dimensions Weight or thickness Capacity
Stacking with offset
NOTE Media
types: paper and
cardstock, glossy
paper,
transparencies,
photo paper
Printing from Tray 1:
76 x 127 mm (3 x 5 in) to 216
x 356 mm (8.5 x 14 in)
Printing from Tray 2 and
optional trays:
148 x 210 mm (5.83 x 8.27 in)
216 x 356 mm to (8.5 x 14 in)
Range:
60 g/m2
(16 lb) bond to 120 g/
m2
(32 lb) bond
NOTE The stapler/
stacker bin has a
capacity of 750
sheets of 75 g/m2
(20
lb) bond.
Stacking without offset
NOTE See above
for supported media
types.
Printing from Tray 1:
76 x 127 mm (3 x 5 in) to 216
x 356 mm (8.5 x 14 in)
Printing from Tray 2 and
optional trays:
148 x 210 mm (5.83 x 8.27 in)
to 216 x 356 mm (8.5 x 14 in)
Range:
75 g/m2
(20 lb) bond to 120 g/
m2
(32 lb) bond
Table 1-4 Automatic duplex printing (two-sided printing) (continued)
ENWW Print media specifications 35
Page: 51
Stapler/stacker Dimensions Weight or thickness Capacity
Stapling (30 sheets)
NOTE Media
types: paper and
cardstock, glossy
paper,
transparencies,
photo paper
NOTE See above
for supported trays
and media sizes.
60 g/m2
(16 lb) to 160 g/m2
(43 lb)
Stapling (20 sheets)
NOTE See above
for supported media
types.
NOTE See above
for supported trays
and media sizes.
60 g/m2
(16 lb) to 220 g/m2
(53 lb)
Table 1-5 Stapler/stacker (continued)
36 Chapter 1 Printer basics ENWW

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