HP Color LaserJet 3700dtn manual

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  • Brand: HP
  • Product: Printer
  • Model/name: Color LaserJet 3700dtn
  • Filetype: PDF
  • Available languages: English

Table of Contents

Page: 0
HP Color LaserJet
3550 and 3700
series printer
Use
Page: 2
HP Color LaserJet 3550 and 3700 series
printer
User Guide
Page: 3
Copyright and License
© 2005 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
Part number: Q5990-90940
Edition 1, 1/2005
Trademark Credits
Adobe® is a trademark of Adobe Systems
Incorporated.
Arial® is a U.S. registered trademark of the
Monotype Corporation.
CorelDRAW™ is a trademark or registered
trademark of Corel Corporation or Corel
Corporation Limited.
Energy Star® and the Energy Star logo®
are U.S. registered marks of the United
States Environmental Protection Agency.
Details on the proper use of the marks are
explained in the "Guidelines for Proper use
of the Energy Star® Name and
International Logo."
Microsoft® is a U.S. registered trademark
of the Microsoft Corporation.
Netscape Navigator is a U.S. trademark of
Netscape Communications Corporation.
Opera™ is a trademark of Opera Software
ASA.
*Pantone, Inc.'s check-standard trademark
for color.
PostScript® is a trademark of Adobe
Systems Incorporated.
UNIX® is a registered trademark of The
Open Group.
Windows®, MS Windows®, and Windows
NT® are U.S. registered trademarks of
Microsoft Corp.
Page: 4
HP customer care
Online Services
For 24-hour access to information using a modem or Internet connection.
World Wide Web URL: for the HP Color LaserJet 3550 series printer, updated HP printer
software, product and support information, and printer drivers in several languages can be
obtained from http://www.hp.com/support/clj3550; for the HP Color LaserJet 3700 series
printer, visit http://www.hp.com/support/clj3700. (Sites are in English.)
Visit: http://www.hp.com/support/net_printing for information about the HP Jetdirect en3700
external print server.
HP Instant Support Professional Edition (ISPE) is a suite of web-based troubleshooting tools
for desktop computing and printing products. ISPE helps you quickly identify, diagnose, and
resolve computing and printing problems. The ISPE tools may be be accesssed from
http://instantsupport.hp.com.
Telephone support
HP provides free telephone support during the warranty period. When you call, you will be
connected to a responsive team waiting to help you. For the telephone number for your
country/region, see the flyer that shipped in the box with the product, or visit
http://www.hp.com/support/callcenters. Before calling HP, have the following information
ready: product name and serial number, date of purchase, and description of the problem.
You can also find support on the Internet at http://www.hp.com. Click the support & drivers
block.
Software utilities, drivers, and electronic information
Visit: http://www.hp.com/clj3550_software for the HP Color LaserJet 3550 series printer or
http://www.hp.com/clj3700_software for the HP Color LaserJet 3700 series printer. The Web
page for the drivers might be in English, but you can download the drivers themselves in
several languages.
Call: See the flyer that shipped in the box with the printer.
HP direct ordering for accessories or supplies
In the United States, supplies can be ordered from http://www.hp.com/sbso/product/supplies.
In Canada, supplies can be ordered from http://www.hp.ca/catalog/supplies. In Europe,
supplies can be ordered from http://www.hp.com/supplies. In Asia-Pacific, supplies can be
ordered from http://www.hp.com/paper/.
Accessories can be ordered from http://www.hpshopping.com.
Call: 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).
HP service information
To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada).
For service for your product, call the customer support number for your country/region. See
the flyer that shipped in the box with the printer.
HP service agreements
Call: 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada).
Extended Service: 1-800-446-0522
HP toolbox
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Page: 5
To check the printer status and settings and view troubleshooting information and online
documentation, use HP toolbox. You can view the HP toolbox when the printer is directly
connected to your computer or when it is connected to a network. You must have performed
a complete software installation to use the HP toolbox. See Using the HP toolbox.
HP support and information for Macintosh computers
Visit: http://www.hp.com/go/macosx for Macintosh OS X support information and HP
subscription service for driver updates.
Visit: http://www.hp.com/go/mac-connect for products designed specifically for the Macintosh
user.
iv ENWW
Page: 6
Table of contents
1 Printer basics
Quick access to printer information ...........................................................................................2
User guide links ..................................................................................................................2
Where to look for more information ....................................................................................2
Printer configurations ................................................................................................................4
HP Color LaserJet 3550 printer ..........................................................................................4
HP Color LaserJet 3550n printer ........................................................................................4
HP Color LaserJet 3700 printer ..........................................................................................5
HP Color LaserJet 3700n printer ........................................................................................5
HP Color LaserJet 3700dn printer ......................................................................................6
HP Color LaserJet 3700dtn printer .....................................................................................6
Printer features ..........................................................................................................................7
Walk around ............................................................................................................................10
Printer software .......................................................................................................................
12
Printer drivers ...................................................................................................................12
Software for networks .......................................................................................................
14
Utilities ..............................................................................................................................15
Print media specifications .......................................................................................................17
Supported paper weights and sizes .................................................................................17
2 Control panel
Control panel overview ............................................................................................................20
Control panel buttons .......................................................................................................20
Control panel indicator lights ............................................................................................21
Display ..............................................................................................................................
21
Accessing the control panel from a computer ..................................................................22
Control panel menus ...............................................................................................................
23
Getting started basics .......................................................................................................
23
Menu hierarchy .......................................................................................................................24
To access the menus .......................................................................................................24
Information menu ..............................................................................................................24
Paper handling menu .......................................................................................................24
Configure device menu .....................................................................................................25
Diagnostics menu .............................................................................................................26
Information menu ....................................................................................................................28
Paper handling menu ..............................................................................................................
29
Configure device menu ...........................................................................................................30
Printing menu ....................................................................................................................30
Print quality menu .............................................................................................................
32
System setup menu ..........................................................................................................
34
I/O menu ...........................................................................................................................
37
Resets menu .....................................................................................................................37
Diagnostics menu ....................................................................................................................39
Changing printer control panel configuration settings ............................................................40
Tray behavior options: use requested tray and manually feed ........................................40
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PowerSave time ................................................................................................................41
Display brightness ............................................................................................................42
Personality (available for the HP Color LaserJet 3700 series printer) .............................42
Clearable warnings (available for the HP Color LaserJet 3700 series printer) ................43
Auto continue ....................................................................................................................43
Supplies low ......................................................................................................................44
Jam recovery ....................................................................................................................45
Language ..........................................................................................................................45
Using the printer control panel in shared environments .........................................................46
3 I/O configuration
USB configuration ...................................................................................................................48
Connecting the USB cable ...............................................................................................48
Parallel configuration (HP Color LaserJet 3700 series printer only) .......................................49
Enhanced I/O (EIO) configuration (HP Color LaserJet 3700 series printer only) ...................50
HP Jetdirect print servers .................................................................................................50
Available enhanced I/O interfaces ....................................................................................50
NetWare networks ............................................................................................................51
Windows and Windows NT networks ...............................................................................51
AppleTalk networks ..........................................................................................................51
UNIX/Linux networks ........................................................................................................51
Network configuration .............................................................................................................52
Configuring TCP/IP parameters .......................................................................................52
Disabling network protocols (optional) .............................................................................59
4 Printing tasks
Controlling print jobs ...............................................................................................................62
Source ..............................................................................................................................62
Type and Size ...................................................................................................................62
Priority for print settings ....................................................................................................
63
Gaining access to printer driver settings ..........................................................................63
Selecting paper .......................................................................................................................65
Paper to avoid ...................................................................................................................65
Paper that can damage the printer ...................................................................................65
Configuring trays .....................................................................................................................
67
Configuring size ................................................................................................................
67
Configuring type ................................................................................................................67
Tray 1 custom paper .........................................................................................................68
Printing from Tray 1 (multipurpose tray) ...........................................................................69
Printing envelopes from Tray 1 ........................................................................................71
Printing from Tray 2 and Tray 3 ........................................................................................74
Printing on special media ........................................................................................................
79
Transparencies .................................................................................................................
79
Glossy paper .....................................................................................................................79
Colored paper ...................................................................................................................
79
Envelopes .........................................................................................................................
79
Labels ...............................................................................................................................80
Heavy paper .....................................................................................................................80
HP LaserJet Tough paper ................................................................................................81
Preprinted forms and letterhead .......................................................................................81
Recycled paper .................................................................................................................81
2-sided (duplex) printing ..........................................................................................................82
Automatic 2-sided printing (available for the HP Color LaserJet 3700dn and
3700dtn printers) ...........................................................................................................82
Control panel settings for automatic 2-sided printing .......................................................82
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Options for binding 2-sided printing jobs ..........................................................................83
Manual 2-sided printing ....................................................................................................83
Special printing situations .......................................................................................................86
Printing a different first page .............................................................................................86
Printing on custom-size paper ..........................................................................................86
Stopping a print request ...................................................................................................86
Managing memory (HP Color LaserJet 3700 series printer only) ..........................................88
5 Managing the printer
Printer information pages ........................................................................................................
90
Menu map .........................................................................................................................
90
Configuration page ...........................................................................................................91
Supplies status page ........................................................................................................91
Usage page (available for the HP Color LaserJet 3700 series printer) ...........................92
Demo ................................................................................................................................92
File directory (available for the HP Color LaserJet 3700 series printer) ..........................92
PCL or PS font list (available for the HP Color LaserJet 3700 series printer) .................93
Using the embedded Web server (HP Color LaserJet 3700 series printer only) ...................94
To access the embedded Web server using a network connection ................................94
Information tab ..................................................................................................................95
Settings tab .......................................................................................................................95
Networking tab ..................................................................................................................96
Other links .........................................................................................................................96
Using the HP toolbox ..............................................................................................................97
Supported operating systems ...........................................................................................97
Supported browsers .........................................................................................................97
To view HP toolbox ...........................................................................................................97
HP toolbox sections ..........................................................................................................
98
Other links .........................................................................................................................98
Status tab ..........................................................................................................................98
Troubleshooting tab ..........................................................................................................
98
Alerts tab ...........................................................................................................................98
Documentation tab ...........................................................................................................99
Advanced Printer Settings window ...................................................................................99
HP toolbox links ..............................................................................................................
100
6 Color
Using color ............................................................................................................................102
HP ImageREt 2400 .........................................................................................................102
Paper selection ...............................................................................................................
102
Color options (available for the HP Color LaserJet 3700 series printer) ........................102
Standard red-green-blue (sRGB) ...................................................................................102
Printing in four-colors (CMYK [available for the HP Color LaserJet 3700 series
printer]) ........................................................................................................................103
Managing color ......................................................................................................................104
Print in Grayscale ...........................................................................................................104
Automatic or manual color adjustment ...........................................................................104
Matching colors .....................................................................................................................
106
Swatch book color matching (available for the HP Color LaserJet 3700 series
printer) .........................................................................................................................106
7 Maintenance
Managing supplies ................................................................................................................108
Supplies life ....................................................................................................................108
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Approximate replacement intervals for supplies for the HP Color LaserJet 3550
series printer ................................................................................................................108
Approximate replacement intervals for supplies for the HP Color LaserJet 3700
series printer ................................................................................................................108
Checking the print cartridge life ......................................................................................109
Print cartridge storage ....................................................................................................110
HP print cartridges ..........................................................................................................
110
Non-HP print cartridges ..................................................................................................110
Print cartridge authentication ..........................................................................................111
HP fraud hotline ..............................................................................................................
111
Replacing supplies and parts ................................................................................................
112
Locating supplies and parts ............................................................................................112
Supply replacement guidelines ......................................................................................112
Changing print cartridges ...............................................................................................112
Replacing the transfer kit ................................................................................................
115
Replacing the fuser and pickup roller .............................................................................119
Cleaning the printer ...............................................................................................................
128
To clean the printer using the printer control panel ........................................................128
Configuring e-mail alerts .......................................................................................................129
8 Problemsolving
Basic troubleshooting checklist .............................................................................................
132
Factors affecting printer performance ............................................................................132
Control panel message types ...............................................................................................133
Status messages ............................................................................................................133
Warning messages .........................................................................................................
133
Error messages ..............................................................................................................133
Critical error messages ...................................................................................................133
Control panel messages .......................................................................................................134
Paper jams ............................................................................................................................152
Paper jam recovery ........................................................................................................152
Common causes of paper jams ............................................................................................154
Clearing paper jams ..............................................................................................................
156
Jam in Tray 1 ..................................................................................................................
156
Jam in Tray 2 or Tray 3 ..................................................................................................158
Jam inside the upper rear door ......................................................................................160
Jam inside the fuser area ...............................................................................................162
Jam inside the lower rear door (rear output bin) ............................................................167
Jam inside the front door ................................................................................................168
Jam in the duplexer ........................................................................................................170
Paper handling problems ......................................................................................................172
Troubleshooting information pages .......................................................................................178
Paper path test page ......................................................................................................178
Registration page ...........................................................................................................179
Event log .........................................................................................................................179
Printer response problems ....................................................................................................
180
Printer control panel problems ..............................................................................................183
Color printing problems .........................................................................................................
184
Incorrect printer output ..........................................................................................................
186
Guidelines for printing with different fonts ......................................................................187
Software application problems ..............................................................................................
189
Print quality troubleshooting ..................................................................................................190
Print quality problems associated with paper .................................................................190
Overhead transparency defects .....................................................................................190
Print quality problems associated with the environment ................................................191
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Print quality problems associated with paper jams ........................................................191
Print quality problems associated with toner buildup inside the printer .........................191
Print quality troubleshooting pages ................................................................................191
Calibrating the printer .....................................................................................................192
Appendix A Supplies and accessories
Spare parts and supplies availability .....................................................................................194
Ordering from the embedded Web server (for printers with network connections) ..............195
Appendix B Service and support
Hewlett-Packard limited warranty statement ........................................................................199
Print cartridge, transfer unit, and fuser limited warranty statement ......................................201
HP maintenance agreements ...............................................................................................202
On-site service agreements ............................................................................................202
Extended warranty ..........................................................................................................202
Repacking the printer ............................................................................................................
203
To repack the printer ......................................................................................................203
Appendix C Printer specifications
Specifications information .....................................................................................................205
Appendix D Regulatory information
FCC regulations ....................................................................................................................209
Environmental product stewardship program .......................................................................209
Protecting the environment .............................................................................................209
Ozone production ...........................................................................................................209
Power consumption ........................................................................................................210
Toner consumption .........................................................................................................
210
Paper use .......................................................................................................................210
Plastics ...........................................................................................................................210
HP LaserJet printing supplies .........................................................................................210
HP printing supplies returns and recycling program information ...................................210
Paper ..............................................................................................................................211
Material restrictions ........................................................................................................211
Material Safety Data Sheet (MSDS) ...............................................................................211
Extended warranty ..........................................................................................................211
For more information ......................................................................................................211
Declaration of Conformities ...................................................................................................213
Safety statements .................................................................................................................216
Laser safety ....................................................................................................................216
Canadian DOC regulations .............................................................................................216
EMI statement (Korea) ...................................................................................................216
VCCI statement (Japan) .................................................................................................216
Laser statement for Finland ............................................................................................217
Appendix E Working with memory and print server cards
Printer memory ......................................................................................................................219
Printing a configuration page ..........................................................................................219
Installing memory and font DIMMs .......................................................................................220
To install memory and font DIMMs .................................................................................220
Enabling memory ............................................................................................................224
Enabling the language font DIMM ..................................................................................224
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Checking DIMM installation ............................................................................................225
Installing an HP Jetdirect print server card in the HP Color LaserJet 3700 series printer ...226
To install an HP Jetdirect print server card ....................................................................226
Glossary
Index
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1 Printer basics
This chapter contains information on becoming familiar with the printer features. The
following topics are covered:
● Quick access to printer information
● Printer configurations
● Printer features
● Walk around
● Printer software
● Print media specifications
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Quick access to printer information
User guide links
● Walk around
● Replacing supplies and parts
Where to look for more information
Several references are available for use with this printer. For the HP Color LaserJet 3550
series printers, see http://www.hp.com/support/clj3550. For the HP Color LaserJet 3700
series printers, see http://www.hp.com/support/clj3700.
Setting up the printer
Getting Started Guide—Step-by-step instructions for installing and setting up the printer.
HP Jetdirect Print Server Administrator’s Guide—Instructions to configure and
troubleshoot the HP Jetdirect print server.
Accessory and Consumable Installation Guides—Step-by-step instructions, supplied with
the printer’s optional accessories and supplies, for installing the printer’s accessories and
supplies.
2 Chapter 1 Printer basics ENWW
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Using the printer
User Guide—Detailed information for using and troubleshooting the printer. Available on the
CD-ROM that came with the printer.
Online Help—Information about printer options that are available from within the printer
drivers. To view a Help file, access the online Help through the printer driver.
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Printer configurations
Thank you for purchasing the HP Color LaserJet 3550 series printer or the HP Color
LaserJet 3700 series printer. These printers are available in the configurations described
below.
HP Color LaserJet 3550 printer
The HP Color LaserJet 3550 printer is a four-color, laser printer that prints 16 pages per
minute (ppm) in both monochrome (black and white) and color.
● Trays. The printer comes with a multipurpose tray (Tray 1) that holds up to 100 sheets
of various paper types and sizes or 10 envelopes and a 250-sheet paper feeder (Tray 2)
that supports various paper sizes. It supports an optional 500-sheet paper feeder (Tray
3). See Supported paper weights and sizes for more information.
● Connectivity. The printer provides a Hi-Speed USB 2.0 port for connectivity.
● Memory. The printer contains 64 megabytes (MB) of synchronous dynamic random
access memory (SDRAM).
HP Color LaserJet 3550n printer
The HP Color LaserJet 3550n printer includes the features of the HP Color LaserJet 3550
printer, plus an HP Jetdirect en3700 external print server for easy connectivity to
10baseT/100base-TX networks.
4 Chapter 1 Printer basics ENWW
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HP Color LaserJet 3700 printer
The HP Color LaserJet 3700 printer is a four-color, laser printer that prints 16 pages per
minute (ppm) in both monochrome (black and white) and color.
● Trays. The printer comes with a multipurpose tray (Tray 1) that holds up to 100 sheets
of various paper types and sizes or 10 envelopes and a 250-sheet paper feeder (Tray 2)
that supports various paper sizes. It supports an optional 500-sheet paper feeder (Tray
3). See Supported paper weights and sizes for more information.
● Connectivity. The printer provides a USB port and a standard bidirectional parallel port
(IEEE-1284 compliant) for connectivity.
● Memory. The printer contains 128 megabytes (MB) of synchronous dynamic random
access memory (SDRAM). To allow for memory expansion, the printer has three DIMM
slots that accept 64, 128, or 256 MB RAM each. This printer can support up to 448 MB
of memory.
HP Color LaserJet 3700n printer
The HP Color LaserJet 3700n printer includes the features of the HP Color LaserJet 3700
printer, plus an HP Jetdirect 620n print server for easy connectivity to 10/100baseT networks.
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HP Color LaserJet 3700dn printer
The HP Color LaserJet 3700dn printer includes the features of the HP Color LaserJet 3700n
printer, automatic 2-sided (duplex) printing, and a total of 128 MB of SDRAM.
HP Color LaserJet 3700dtn printer
The HP Color LaserJet 3700dtn printer includes the features of the HP Color LaserJet
3700dn printer, plus an additional 500-sheet paper feeder (Tray 3).
6 Chapter 1 Printer basics ENWW
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Printer features
This printer combines the quality and reliability of Hewlett-Packard printing with the features
listed below. For more information on the features of the HP Color LaserJet 3550 series
printer, see the Hewlett-Packard website at http://www.hp.com/support/clj3550. For more
information on the features of the HP Color LaserJet 3700 series printer, see
http://www.hp.com/support/clj3700.
Features
HP Color LaserJet 3550 series
printer
HP Color LaserJet 3700 series
printer
Performance ● 16 ppm (in both monochrome
and color).
If the performance of the printer
is less than this, see Factors
affecting printer performance.
● Prints on a variety of media. For
more information see
Supported paper weights and
sizes.
● 16 ppm (in both monochrome and
color).
If the performance of the printer is
less than this, see Factors
affecting printer performance.
● Prints on a variety of media. For
more information see Supported
paper weights and sizes.
● MIPS RISC 350 MHz processor
Memory ● 64 megabytes (MB) of
synchronous dynamic random
access memory (SDRAM).
● 128 megabytes (MB) of
synchronous dynamic random
access memory (SDRAM).
● Can be expanded to 448 MB.
User interface ● Graphic display on control panel.
● Enhanced control panel help.
● HP toolbox (a web application
for status and troubleshooting
information).
● Windows PC and Apple
Macintosh printer drivers.
● Graphic display on control panel.
● Enhanced control panel help.
● HP toolbox (a web application for
status and troubleshooting
information).
● Windows PC and Apple
Macintosh print drivers.
● Embedded Web server to access
support and order supplies
(administrator tool for network-
connected printers).
Supported printer
personalities
HP JetReady 4.1 ● HP PCL 6.
● PostScript 3 emulation.
● Automatic language switching.
Storage features Not applicable ● Fonts and forms.
Environmental
features
● PowerSave setting.
● High content of recyclable
components and materials.
● Energy Star qualified.
● PowerSave setting.
● High content of recyclable
components and materials.
● Energy Star qualified.
ENWW Printer features 7
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HP Color LaserJet 3550 series
printer
HP Color LaserJet 3700 series
printer
Fonts Not applicable ● 80 internal fonts available for both
PCL and PostScript emulation.
● 80 printer-matching screen fonts
in TrueType™ format available
with the software solution.
Paper handling ● Prints on paper from 76 by 127
mm (3 by 5 inches) up to 215
by 355 mm (8.5 by 14 inches).
● Prints on paper with weights
from 60 g/m2
to 163 g/m2
(16 to
43 lb bond).
● Prints on a wide range of media
types including glossy, heavy,
labels, film, overhead
transparencies, and envelopes.
● Multiple gloss levels.
● A 250-sheet paper feeder
(Tray 2) that supports letter,
legal, executive, executive
(JIS), A4, A5, B5 (JIS), B5
(ISO), and 216 by 330 mm (8.5
by 13 inches) paper sizes.
● Optional 500-sheet paper
feeder that supports letter and
A4 paper sizes (Tray 3). For
more information see
Supported paper weights and
sizes.
● A 150-sheet, face-down, output
bin (top) and a 25-sheet, face-
up, output bin (rear).
● Prints on paper from 76 by 127
mm (3 by 5 inches) up to 215 by
355 mm (8.5 by 14 inches).
● Prints on paper with weights from
60 g/m2
to 163 g/m2
(16 to 43 lb
bond).
● Prints on a wide range of media
types including glossy, heavy,
labels, film, overhead
transparencies, and envelopes.
● Multiple gloss levels.
● A 250-sheet paper feeder
(Tray 2) that supports letter, legal,
executive, executive (JIS), A4,
A5, B5 (JIS), B5 (ISO), and 216
by 330 mm (8.5 by 13 inches)
paper sizes.
● Optional 500-sheet paper feeder
that supports letter and A4 paper
sizes; standard on the HP Color
LaserJet 3700dtn printer (Tray 3).
For more information see
Supported paper weights and
sizes.
● A 150-sheet, face-down, output
bin (top) and a 25-sheet, face-up,
output bin (rear).
● Automatic 2-sided printing on
HP Color LaserJet 3700dn and
3700dtn printers.
Accessories ● Optional 500-sheet paper
feeder that supports letter and
A4 paper sizes (Tray 3).
● Optional 500-sheet paper feeder
(Tray 3) that supports letter and
A4 paper sizes; standard on the
HP Color LaserJet 3700dtn
printer (Tray 3).
● Dual inline memory modules
(DIMM).
● Optional flash DIMM.
Features (continued)
8 Chapter 1 Printer basics ENWW
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HP Color LaserJet 3550 series
printer
HP Color LaserJet 3700 series
printer
Connectivity ● Hi-Speed Universal serial bus
(USB) 2.0 cable interface.
● HP Jetdirect en3700 external
print server; standard on the
HP Color LaserJet 3550n printer.
● HP Web Jetadmin software.
● Standard, bidirectional, parallel
cable interface (IEEE-1284
compliant) for backward
compatibility.
● Universal serial bus (USB) cable
interface.
● Optional enhanced input/output
(EIO) network card; standard on
HP Color LaserJet 3700n,
3700dn, and 3700dtn printers.
● HP Embedded Web Server
● HP Web Jetadmin software.
Supplies ● Supplies status page contains
information on toner level, page
count, and estimated pages
remaining.
● No-shake cartridge design.
● Printer checks for authentic HP
print cartridges at cartridge
installation.
● Internet-enabled supply-
ordering capabilities (using HP
toolbox).
● Supplies status page contains
information on toner level, page
count, and estimated pages
remaining.
● No-shake cartridge design.
● Printer checks for authentic HP
print cartridges at cartridge
installation.
● Internet-enabled supply-ordering
capabilities (using embedded
Web server and HP toolbox).
Accessibility ● Online user guide that is
compatible with text screen-
readers.
● Print cartridges can be installed
and removed by using one hand.
● All doors and covers can be
opened by using one hand.
● Media can be loaded in Tray 1
by using one hand.
● Online user guide that is
compatible with text screen-
readers.
● Print cartridges can be installed
and removed by using one hand.
● All doors and covers can be
opened by using one hand.
● Media can be loaded in Tray 1 by
using one hand.
Features (continued)
ENWW Printer features 9
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Walk around
The following illustrations identify the locations and names of key components of this printer.
Front view (shown with 500-sheet paper feeder)
1 on/off switch
2 Tray 3 (optional; 500 sheets of standard paper)
3 Tray 2 (250 sheets of standard paper)
4 Tray 1
5 front door
6 printer control panel
7 output bin extender, for use with B5 (JIS), B5 (ISO), and 216 by 356 mm (8.5 by 14 in) paper
8 output bin
9 DIMM access door (available on the HP Color LaserJet 3700 series printer)
10 Chapter 1 Printer basics ENWW
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Back and side view
1 upper rear door
2 parallel connection (available on the HP Color LaserJet 3700 series printer)
3 lower rear door (rear output bin)
4 USB connection
5 power connection
6 Tray 3 (optional)
7 on/off switch
8 EIO connection (available on the HP Color LaserJet 3700 series printer)
9 DIMM access door (available on the HP Color LaserJet 3700 series printer)
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Printer software
Included with the printer is a CD-ROM containing the printing system software. The software
components and printer drivers on this CD-ROM help you use the printer to its fullest
potential. See the getting started guide for installation instructions.
NOTE For the latest information about the printing system software components, view the ReadMe
files on the CD-ROM.
This section summarizes the software included on the CD-ROM. The printing system
includes software for end users and network administrators operating in the following
operating environments:
● Microsoft Windows 98, Me, and NT 4.0
● Microsoft Windows 2000, and XP 32-bit and XP 64-bit
● Apple Mac OS version 9.1 and later and Mac OS X version 10.1 and later
NOTE For a list of the network environments supported by the network administrator software
components, see Network configuration.
For a list of printer drivers, updated HP printer software, and product support information for
the HP Color LaserJet 3550 series printer, go to http://www.hp.com/support/clj3550. For the
HP Color LaserJet 3700 series printer, go to http://www.hp.com/support/clj3700.
Printer drivers
Printer drivers access the printer features and allow the computer to communicate with the
printer. The following printer drivers are included with the printer on a CD-ROM.
NOTE The HP Color LaserJet 3550 does not include PCL and PostScript Page Description
Languages (PDL). The HP Color LaserJet 3550 uses the HP JetReady 4.1 PDL, which is a
host-based printer language. HP JetReady 4.1 uses the combined power of the computer
and the printer to render the printed page in a Windows or Macintosh system environment.
HP JetReady 4.1 transfers the pre-rendered pages from the host computer to the printer and
communicates instructions to the printer on how to convert the pages to printable data.
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Printer drivers for the HP Color LaserJet 3550 series printer
Operating system1 JetReady 4.1
Windows 98, Me
Windows NT 4.0
Windows 2000
Windows XP (32-bit)
Windows XP (64-bit)
Windows Server 2003 (32-bit)
Windows Server 2003 (64-bit)
Macintosh OS
1
Not all printer features are available from all drivers or operating systems. See the online
Help in your driver for availability of features.
Printer drivers for the HP Color LaserJet 3700 series printer
Operating system1 PCL 6 PS Emulation
Windows 98, Me
Windows NT 4.0
NOTE
Windows NT does not support USB
Windows 20002
Windows XP (32-bit)2
Windows XP (64-bit)2
, 3
Windows Server 2003 (32-bit)
Windows Server 2003 (64-bit)
Macintosh OS
1
Not all printer features are available from all drivers or operating systems. See the online
Help in your driver for availability of features.
2
For Windows 2000 and Windows XP (32-bit and 64-bit), download the PCL 5 driver from
http://www.hp.com/go/clj3700software.
3
For Windows XP (64 bit), download the PCL 6 driver from http://www.hp.com/go/
clj3700software.
NOTE If your system did not automatically check the Internet for the latest drivers during software
installation, download them for the HP Color LaserJet 3550 series printer from
http://www.hp.com/go/clj3550_software. For the HP Color LaserJet 3700 series printer, go to
http://www.hp.com/go/clj3700_software.
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Additional drivers
The following drivers are not included on the CD-ROM, but are available from
http://www.hp.com/go/clj3700software. These drivers are for the HP Color LaserJet 3700
series printer only.
● OS/2 PS and PCL printer driver
● UNIX model scripts
● Linux drivers
NOTE The OS/2 drivers are available from IBM and are packaged with OS/2. They are not
available for Traditional Chinese, Simplified Chinese, Korean, and Japanese languages.
Software for networks
For a summary of available HP network installation and configuration software solutions, see
the HP Jetdirect Print Server Administrator’s Guide. You can find this guide on the CD
included with the printer.
HP Web Jetadmin
HP Web Jetadmin allows you to manage HP Jetdirect-connected printers within your intranet
using a browser. HP Web Jetadmin is a browser-based management tool and should be
installed only on the network administrator’s computer. It can be installed and run on a
variety of systems.
To download a current version of HP Web Jetadmin and for the latest list of supported host
systems, visit HP Customer Care Online at http://www.hp.com/go/webjetadmin.
When installed on a host server, any client can access HP Web Jetadmin using a supported
Web browser (such as Microsoft Internet Explorer 4.x or Netscape Navigator 4.x or later) by
browsing to the HP Web Jetadmin host.
HP Web Jetadmin 6.5 and above have the following features:
● Task-oriented user interface provides configurable views, saving network managers
significant time.
● Customizable user profiles let network administrators include only the function viewed or
used.
● Instant e-mail notification of hardware failure, low supplies, and other printer problems
now route to different people.
● Remote installation and management from anywhere using only a standard Web browser.
● Advanced autodiscovery locates peripherals on the network, so the network
administrator does not need to manually enter each printer into a database.
● Simple integration into enterprise management packages.
● Quickly find peripherals based on parameters such as IP address, color capability, and
model name.
● Easily organize peripherals into logical groups, with virtual office maps for easy
navigation.
For the latest information about HP Web Jetadmin go to http://www.hp.com/go/webjetadmin.
14 Chapter 1 Printer basics ENWW
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UNIX
The HP Jetdirect Printer Installer for UNIX is a simple printer installation utility for HP-UX and
Solaris networks. It is available for download from HP Customer Care Online at
http://www.hp.com/support/net_printing.
Linux
For information about Linux support, go to http://www.hp.com/go/linux.
Utilities
The HP Color LaserJet 3550 series printer and the HP Color LaserJet 3700 series printer
are equipped with several utilities that make it easy to monitor and manage the printer on a
network.
HP toolbox
The HP toolbox is an application that you can use for the following tasks:
● checking the printer status
● configuring the printer settings
● viewing troubleshooting information
● viewing online documentation
● printing internal printer pages
You can view the HP toolbox when the printer is directly connected to your computer or
when it is connected to a network. You must have performed a complete software
installation to use the HP toolbox.
Embedded Web server (available for the HP Color LaserJet 3700 series
printer)
This printer is equipped with an embedded Web server, which allows access to information
about printer and network activities. A Web server provides an environment in which web
programs may run, much in the same way that an operating system, such as Windows,
provides an environment for programs to run on your PC. The output from these programs
can then be displayed by a Web browser, such as Microsoft Internet Explorer or Netscape
Navigator.
An “embedded” Web server resides on a hardware device (such as a printer) or in firmware,
rather than as software that is loaded on a network server.
The advantage of an embedded Web server is that it provides an interface to the printer that
anyone with a network-connected PC and a standard Web browser can access. There is no
special software to install or configure, but you must have a supported Web browser on your
computer. To access the embedded Web server, type the IP address for the printer in the
address line of the browser. (To find the IP address, print a configuration page. For more
information about printing a configuration page, see Printer information pages.)
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Features
The HP embedded Web server allows you to view printer and network card status and
manage printing functions from your PC. With the HP embedded Web server, you can do the
following:
● view printer status information
● determine the remaining life on all supplies and order new ones
● view and change tray configurations
● view and change the printer control panel menu configuration
● view and print internal pages
● receive notification of printer and supplies events
● add or customize links to other Web sites
● select the language in which to display the embedded Web server pages
● view and change network configuration
● view support content that is printer-specific and specific to the printer’s current state
For a complete explanation of the features and functionality of the embedded Web server,
see Using the embedded Web server (HP Color LaserJet 3700 series printer only).
Other components and utilities
Several software applications are available for Windows and Macintosh OS users, as well as
for network administrators. These programs are summarized below.
Windows Macintosh OS Network administrator
● Software installer —
automates the printing
system installation
● Online Web registration
● HP toolbox — a Web
application for checking
printer status and settings
for Windows 98, 2000, Me,
and XP users
● PostScript Printer
Description files (PPDs) —
for use with the Apple
PostScript drivers that
come with the Mac OS
● HP toolbox — a Web
application for checking
printer status and settings
for Mac OS X, v10.1, and
v10.2 users
● HP Web Jetadmin — a
browser-based system
management tool. See
http://www.hp.com/go/
webjetadmin for the latest
HP Web Jetadmin software
● HP Jetdirect Printer
Installer for UNIX —
available for download
from http://www.hp.com/
support/net_printing
16 Chapter 1 Printer basics ENWW
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Print media specifications
For optimum results, use conventional 75 g/m2
to 90 g/m2
(20 to 24 lb) photocopy paper.
Verify that the paper is of good quality and is free of cuts, nicks, tears, spots, loose particles,
dust, wrinkles, curls, or bent edges.
Supported paper weights and sizes
Tray 1 paper sizes1
Tray 1 Dimensions Weight or thickness Capacity
Minimum size paper 76 by 127 mm
(3 by 5 in)
60 to 163 g/m2
(16 to 43 lb bond)
100 sheets
(75 g/m2
; 20 lb bond)
Maximum size paper 216 by 356 mm
(8.5 by 14 in)
60 to 163 g/m2
(16 to 43 lb bond)
100 sheets
(75 g/m2
; 20 lb bond)
Minimum size glossy
paper
76 by 127 mm
(3 by 5 in)
75 to 120 g/m2
(20 to 32 lb bond)
Maximum stack
height: 12 mm (0.47 in)
Maximum size glossy
paper
216 by 356 mm
(8.5 by 14 in)
75 to 120 g/m2
(20 to 32 lb bond)
Maximum stack
height: 12 mm (0.47 in)
Minimum size
transparencies2
76 by 127 mm
(3 by 5 in)
0.12 to 0.13 mm thick
(4.7 to 5 mils thick)
50 sheets
Maximum size
transparencies2
216 by 356 mm
(8.5 by 14 in)
0.12 to 0.13 mm thick
(4.7 to 5 mils thick)
50 sheets
Minimum size
envelopes
76 by 127 mm
(3 by 5 in)
60 to 90 g/m2
(16 to 24 lb bond)
10 envelopes
Maximum size
envelopes
216 by 356 mm
(8.5 by 14 in)
60 to 90 g/m2
(16 to 24 lb bond)
10 envelopes
Minimum size label 76 by 127 mm
(3 by 5 in)
75 to 163 g/m2
(20 to 43 lb bond)
50 sheets
Maximum size label 216 by 356 mm
(8.5 by 14 in)
75 to 163 g/m2
(20 to 43 lb bond)
50 sheets
Minimum size
cardstock
76 by 127 mm
(3 by 5 in)
135 to 166 g/m2
(50 to 61 lb cover)
40 sheets
Maximum size
cardstock
216 by 356 mm
(8.5 by 14 in)
135 to 166 g/m2
(50 to 61 lb cover)
40 sheets
1
The printer supports a wide range of standard and custom sizes of print media. Capacity
can vary depending on media weight and thickness and environmental conditions.
Smoothness—100 to 250 (Sheffield). For more ordering information, see Supplies and
accessories.
2
Use only transparencies designed for use with HP Color LaserJet printers. This printer can
detect transparencies that were not designed for use with HP Color LaserJet printers. For
more information, see Print quality menu.
NOTE The following table lists the standard sizes of paper that the printer supports in Tray 2.
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Tray 2 paper sizes1
Tray 2 Dimensions Weight or thickness Capacity
Letter 216 by 279 mm
(8.5 by 11 in)
60 to 105 g/m2
(16 to 28 lb bond)
250 sheets
(75 g/m2
; 20 lb bond)
Legal 216 by 356 mm
(8.5 by 14 in)
60 to 105 g/m2
(16 to 28 lb bond)
250 sheets
(75 g/m2
; 20 lb bond)
Executive 184 by 267 mm
(7.3 by 10.5 in)
60 to 105 g/m2
(16 to 28 lb bond)
250 sheets
(75 g/m2
; 20 lb bond)
Executive (JIS) 216 by 330 mm
(8.5 by 13 in)
60 to 105 g/m2
(16 to 28 lb bond)
250 sheets
(75 g/m2
; 20 lb bond)
A4 210 by 297 mm
(8.3 by 11.7 in)
60 to 105 g/m2
(16 to 28 lb bond)
250 sheets
(75 g/m2
; 20 lb bond)
A5 148 by 210 mm
(5.8 by 8.3 in)
60 to 105 g/m2
(16 to 28 lb bond)
250 sheets
(75 g/m2
; 20 lb bond)
B5 (JIS) 182 by 257 mm
(7.2 by 10.1 in)
60 to 105 g/m2
(16 to 28 lb bond)
250 sheets
(75 g/m2
; 20 lb bond)
B5 (ISO) 176 by 250 mm
(6.9 by 9.8 in)
60 to 105 g/m2
(16 to 28 lb bond)
250 sheets
(75 g/m2
; 20 lb bond)
1
Capacity can vary depending on media weight and thickness, and environmental conditions.
Tray 3 paper sizes1
Tray 3 Dimensions Weight or thickness Capacity
Letter 215 by 279 mm
(8.5 by 11 in)
60 to 105 g/m2
(16 to 28 lb bond)
500 sheets
(75 g/m2
; 20 lb bond)
A4 210 by 296 mm
(8.3 by 11.7 in)
60 to 105 g/m2
(16 to 28 lb bond)
500 sheets
(75 g/m2
; 20 lb bond)
1
Capacity can vary depending on media weight and thickness, and environmental conditions.
Automatic 2-sided printing (available on some models of the HP LaserJet 3700 series
printer)1
Automatic 2-sided printing Dimensions Weight and thickness
Letter 216 by 279 mm (8.5 by 11 in) 60 to 105 g/m2
(16 to 28 lb bond)
Legal 216 by 356 mm (8.5 by 14 in) 60 to 105 g/m2
(16 to 28 lb bond)
A4 210 by 297 mm (8.3 by 11.7 in) 60 to 105 g/m2
(16 to 28 lb bond)
1
The printer automatically prints on paper weights up to 163 gm2
(43 lb bond). However,
automatic 2-sided printing on weights above the maximum value noted in this table can
produce unexpected results.
Manual 2-sided printing. Any of the supported paper sizes and types listed for printing from
Tray 1 can be manually duplexed. See 2-sided (duplex) printing for more information.
18 Chapter 1 Printer basics ENWW
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2 Control panel
This chapter contains information on the printer control panel, which provides control of
printer functions and communicates information about the printer and print jobs. The
following topics are covered:
● Control panel overview
● Control panel menus
● Menu hierarchy
● Information menu
● Paper handling menu
● Configure device menu
● Diagnostics menu
● Changing printer control panel configuration settings
● Using the printer control panel in shared environments
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Control panel overview
The control panel provides control of printer functions and communicates information about
the printer and print jobs. Its display provides graphic information about printer and supplies
status, making it easy to identify and correct problems.
Control panel buttons and lights
1 help ( ) button
2 back arrow ( ) button
3 ready light
4 menu button
5 data light
6 attention light
7 stop button
8 down arrow ( ) button
9 select ( ) button
10 up arrow ( ) button
11 print cartridge level indicator
12 display
The printer communicates through the display and the lights on the lower part of the control
panel. The Ready, Data, and Attention lights provide at-a-glance information about the state
of the printer, and they alert you to printing problems. The display shows more complete
status information, as well as menus, help information, and error messages.
Control panel buttons
Use the buttons on the control panel to perform printer functions, as well as for navigating
and responding to menus and messages in the display.
Button name Function
Select Makes selections, resumes printing after
continuable errors, and is used to override a non-
HP print cartridge.
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Button name Function
Up arrow
Down arrow
Navigate menus and text, and increase or
decrease the values of numerical items in the
display.
Back arrow Navigates backward in nested menus.
Menu Enters and exits menus.
Stop Halts the current job in progress, presents a
choice to resume or cancel the current print job,
clears paper from the printer, and clears any
continuable errors associated with the halted job.
Help Provides detailed information on printer
messages or menus.
Control panel indicator lights
Indicator On Off Flashing
Ready
(green)
Printer is online (able
to accept and process
data).
Printer is offline
(paused), or is turned
off.
Printer is attempting to
stop printing and go
offline. This is usually
due to a user's request
to pause the current
job.
Data
(green)
Processed data is
present in the printer,
but more data is
needed to complete
the job, or the job is
paused or waiting for
errors to be cleared.
Printer is not
processing or
receiving data.
Printer is processing
and receiving data.
Attention
(amber)
A critical error has
occurred. Printer
requires attention.
No conditions exist
that require attention.
An error has occurred.
Printer requires
attention.
Display
The printer display gives you complete, timely information about the printer and print jobs.
Graphics illustrate levels of supplies. Menus allow access to printer functions and detailed
information.
The top-level screen on the display has two areas: message/prompt and supplies gauge.
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Printer display
1 message/prompt area
2 supplies gauge
3 print cartridge colors from left to right: black, cyan, magenta, and yellow
The message and prompt areas of the display alert you to the state of the printer and tell you
how to respond.
The supplies gauge shows the consumption levels of print cartridges (black, cyan, magenta,
and yellow). When a non-HP print cartridge is installed, a might appear instead of the
consumption level. The supplies gauge appears whenever the printer shows the Ready
state, and whenever the printer shows a warning or error message concerning a cartridge.
Accessing the control panel from a computer
You can also access the printer control panel from a computer by using the HP toolbox or
the Settings page of the embedded Web server.
The computer shows information similar to what the control panel shows. From your
computer, you can also perform control panel functions, such as checking supplies status,
viewing messages, or changing tray configuration. For more information, see Using the
HP toolbox or Using the embedded Web server (HP Color LaserJet 3700 series printer only).
22 Chapter 2 Control panel ENWW
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Control panel menus
You can perform most routine printing tasks from the computer through the printer driver or
software application. This is the most convenient way to control the printer. Any changes that
you make using the computer will override the printer control panel settings. See the Help
files associated with the software, or for more information on accessing the printer driver,
see Printer software.
You can also control the printer by changing settings in the printer control panel. Use the
control panel to access printer features not supported by the printer driver or software
application. Use the control panel to configure trays for paper size and type.
Getting started basics
Use the following information to navigate through the control panel menus.
Button name Function
Select Makes selections and resumes printing after
continuable errors.
Up arrow
Down arrow
Navigate menus and text, and increase or
decrease the values of numerical items in the
display. Hold down the arrows to scroll faster.
Back arrow Navigates backward in nested menus.
Menu Enters and exits menus.
Ready Unless a key is pressed within 60 seconds, the
printer will return to the Ready state.
Lock symbol The network administrator has locked the menu.
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Menu hierarchy
The following tables list the hierarchies of each menu.
To access the menus
1. Press MENU once to access MENUS.
2. Press or to navigate the listings.
3. Press to select the appropriate option.
4. Press to return to the previous level.
5. Press MENU to exit the MENUS.
6. Press to see additional information about a menu.
MENUS Information
Paper Handling
Configure Device
DIAGNOSTICS
Service
Information menu
See Information menu for more information.
Information PRINT MENU MAP
PRINT CONFIGURATION
PRINT SUPPLIES STATUS PAGE
Supplies Status
PRINT USAGE PAGE (available for the
HP Color LaserJet 3700 series printer)
PRINT DEMO
PRINT FILE DIRECTORY (available for the
HP Color LaserJet 3700 series printer)
PRINT PCL FONT LIST (available for the
HP Color LaserJet 3700 series printer)
PRINT PS FONT LIST (available for the
HP Color LaserJet 3700 series printer)
Paper handling menu
See Paper handling menu for more information.
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Paper Handling TRAY 1 SIZE
TRAY 1 TYPE
TRAY 2 SIZE
TRAY 2 TYPE
TRAY 3 SIZE
TRAY 3 TYPE
Configure device menu
See Configure device menu and Changing printer control panel configuration settings for
more information.
Configure Device PRINTING COPIES
DEFAULT PAPER SIZE
DEFAULT CUSTOM PAPER
SIZE
DUPLEX (available for the
HP Color LaserJet 3700dn and
3700dtn printer models)
DUPLEX BINDING (available
for the HP Color LaserJet
3700dn and 3700dtn printer
models)
OVERRIDE A4/LETTER
MANUAL FEED
COURIER FONT (available for
the HP Color LaserJet 3700
series printer)
WIDE A4 (available for the
HP Color LaserJet 3700 series
printer)
PRINT PS ERRORS (available
for the HP Color LaserJet 3700
series printer)
PCL
PRINT QUALITY ADJUST COLOR
SET REGISTRATION
FUSER MODES
AUTO SENSE MODE
INK TRANSPARENCY
OPTIMIZE
CALIBRATE NOW
CREATE CLEANING PAGE
PROCESS CLEANING PAGE
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SYSTEM SETUP SHOW ADDRESS (available
for the HP Color LaserJet 3700
series printer
COLOR/BLACK MIX
TRAY BEHAVIOR
Powersave Time
DISPLAY BRIGHTNESS
PERSONALITY (available for
the HP Color LaserJet 3700
series printer)
CLEARABLE WARNINGS
(available for the HP Color
LaserJet 3700 series printer)
AUTO CONTINUE
SUPPLIES LOW
JAM RECOVERY
RAM DISK (available for the
HP Color LaserJet 3700 series
printer)
Language
I/O I/O TIMEOUT
PAGE BUFFERING
PARALLEL INPUT (available
for the HP Color LaserJet 3700
series printer)
EIO 1 (available for the
HP Color LaserJet 3700 series
printer)
RESETS RESTORE FACTORY
SETTINGS
POWERSAVE
RESET SUPPLIES
Diagnostics menu
See Diagnostics menu for more information.
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DIAGNOSTICS PRINT EVENT LOG
SHOW EVENT LOG
PQ TROUBLESHOOTING
DISABLE CARTRIDGE CHECK
PAPER PATH SENSORS
paper path test
MANUAL SENSOR TEST
COMPONENT TEST
PRINT/STOP TEST
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Information menu
Use the information menu to access and print specific printer information.
Menu item Description
PRINT MENU MAP Prints the control panel menu map, which shows
the layout and current settings of the control
panel menu items. See Printer information pages.
PRINT CONFIGURATION Prints the printer configuration page.
PRINT SUPPLIES STATUS PAGE Prints the estimated remaining life for the
supplies; reports statistics on total number of
pages and jobs processed, print cartridge
manufacture date, serial number, page counts,
and maintenance information.
Supplies Status Displays the supplies status in a scrollable list.
PRINT USAGE PAGE Prints a count of all media sizes that have
passed through the printer; lists whether they
were 1-sided (simplex) , 2-sided (duplex),
monochrome (black and white), or color; and
reports the page count.
Available for the HP Color LaserJet 3700 series
printer.
PRINT DEMO Prints a demonstration page.
PRINT FILE DIRECTORY Prints the name and directory of files stored in
the printer.
Available for the HP Color LaserJet 3700 series
printer.
PRINT PCL FONT LIST Prints the available PCL fonts.
Available for the HP Color LaserJet 3700 series
printer.
PRINT PS FONT LIST Prints the available PS (emulated PostScript)
fonts.
Available for the HP Color LaserJet 3700 series
printer.
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Paper handling menu
The paper handling menu allows you to configure trays by size and type. It is important to
correctly configure the trays with this menu before you print for the first time.
NOTE If you have used previous HP LaserJet printers, you might be accustomed to configuring
Tray 1 to first mode or to cassette mode. To mimic the settings for first mode, configure
Tray 1 for size = ANY SIZE and type = ANY TYPE. To mimic the settings for cassette mode,
set either the size or type for Tray 1 to a setting other than ANY SIZE or ANY TYPE.
Menu item Value Description
TRAY 1 SIZE A list of available sizes appears. Allows you to configure the
paper size for Tray 1. The
default is ANY SIZE. See
Supported paper weights and
sizes for a complete list of
available sizes.
TRAY 1 TYPE A list of available types appears. Allows you to configure the
paper type for Tray 1. The
default is ANY TYPE. See
Supported paper weights and
sizes for a complete list of
available types.
TRAY 2 SIZE
TRAY 3 SIZE
A list of available sizes appears. Allows you to configure the
paper size for Tray 2 or Tray 3.
The default size is Letter or A4,
depending on the country/
region. See Supported paper
weights and sizes for a
complete list of available sizes.
TRAY 2 TYPE
TRAY 3 TYPE
A list of available types appears. Allows you to configure the
paper type for Tray 2 or Tray 3.
The default is PLAIN. See
Supported paper weights and
sizes for a complete list of
available types.
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Configure device menu
The configure device menu allows you to change or reset the default print settings, to adjust
the print quality, and to change the system configuration and I/O options.
Printing menu
These settings affect only jobs without identified properties. Most jobs identify all of the
properties and override the values set from this menu. This menu can also be used to set
default paper size and type.
Menu item Values Description
COPIES 1–32,000 Allows you to set the default
number of copies. The default
number of copies is 1.
DEFAULT PAPER SIZE A list of available sizes appears. Allows you to set the default
paper size.
DEFAULT CUSTOM PAPER
SIZE
UNIT OF MEASURE
X DIMENSION Y DIMENSION
Allows you to set the default
size for any custom job without
dimensions. Available for Tray 1.
DUPLEX OFF
ON
Allows you to enable or disable
the duplex function (automatic
2-sided printing). The default is
OFF. You can override this
setting in the printer driver.
Available for the HP Color
LaserJet 3700dn and 3700dtn
printer models.
DUPLEX BINDING LONG EDGE
SHORT EDGE
Allows you to choose whether
a duplex job will be flipped on
the long edge or the short edge.
OVERRIDE A4/LETTER NO
YES
Allows you to set the printer to
print an A4 job on letter-size
paper when no A4 paper is
loaded, or to print a letter-size
job on A4 when no letter-size
paper is loaded. The default is
NO.
MANUAL FEED ON
OFF
The default is OFF. Setting it to
ON makes MANUAL FEED the
default for jobs that do not
select a tray. You can override
this setting in the printer driver.
COURIER FONT REGULAR
DARK
Allows you to select a version
of the Courier font. The default
is REGULAR.
Available for the HP Color
LaserJet 3700 series printer.
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Menu item Values Description
WIDE A4 NO
YES
Allows you to change the
printable area of A4 paper so
that eighty 10-pitch characters
may be printed on a single line.
The default is NO.
Available for the HP Color
LaserJet 3700 series printer.
PRINT PS ERRORS OFF
ON
Allows you to select to print PS
(emulated PostScript) error
pages. The default is OFF.
Available for the HP Color
LaserJet 3700 series printer.
ENWW Configure device menu 31
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Menu item Values Description
PCL FORM LENGTH
ORIENTATION
FONT SOURCE
FONT NUMBER
FONT PITCH
FONT POINT SIZE
Symbol set
APPEND CR TO LF
SUPPRESS BLANK PAGES
Allows you to configure settings
for the printer control language.
FORM LENGTH sets the
number of lines per page. The
default is 0.
ORIENTATION determines
long-edge versus short-edge
page layout. The default is
PORTRAIT (available for the
HP Color LaserJet 3700 series
printer).
FONT SOURCE selects the
source of the font used on the
printer control panel. The
default is INTERNAL. FONT
NUMBER is the number of the
font you select. If this font is a
contour font, use FONT PITCH
to set the pitch of a fixed-space
font. The default is 10.00
(available for the HP Color
LaserJet 3700 series printer).
FONT POINT SIZE sets the
size of the fixed-space font you
select. The default font is 12
points.
Symbol set sets the symbol
set used by the printer control
panel. The default is PC-8.
APPEND CR TO LF sets
whether a carriage return is
appended to each line feed in a
backward-compatible PCL job.
The default is NO.
SUPPRESS BLANK PAGES
sets whether jobs using PCL
that include blank form feeds
will automatically suppress the
blank pages. YES indicates
that form feeds will be ignored
if the page is blank (available
for the HP Color LaserJet 3700
series printer.
Print quality menu
This menu allows you to adjust all aspects of print quality, including calibration, registration,
and color half tone settings.
32 Chapter 2 Control panel ENWW
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Menu item Values Description
ADJUST COLOR CYAN DENSITY
MAGENTA DENSITY
YELLOW DENSITY
BLACK DENSITY
RESTORE COLOR VALUES
Allows you to modify the half
tone settings for each color.
The default for each color is 0.
SET REGISTRATION PRINT TEST PAGE
Source
ADJUST TRAY 1
ADJUST TRAY 2
ADJUST TRAY 3
Allows 1-sided and 2-sided
image alignment. The default
for Source is TRAY 2. The
default for the sub-items
ADJUST TRAY 1, ADJUST
TRAY 2, and ADJUST TRAY 3
is 0.
AUTO SENSE MODE EXPANDED SENSING
TRANSPARENCY ONLY
If a tray is configured to PLAIN
or ANY SIZE, and the print job
does not specify the media
type, the printer will adjust the
print quality for the type of print
media it senses. The default is
EXPANDED SENSING, which
senses transparencies, glossy
paper, and tough paper.
INK TRANSPARENCY REJECT-GUARD FUSER
ACCEPT-NOT ADVISED
REJECT-GUARD FUSER
stops the print job when a non-
compatible transparency is
detected. This option protects
the printer fuser from damage.
ACCEPT-NOT ADVISED
allows the job to print normally
even though a non-compatible
transparency is being used.
The default value is REJECT-
GUARD FUSER.
FUSER MODES A list of available modes
appears.
Allows you to associate each
paper type with a specific print
mode.
ENWW Configure device menu 33
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Menu item Values Description
OPTIMIZE T1 DOWN
T1 UP
T2 UP 1
T1 UP 2
T2 DOWN 1
T2 DOWN 2
LEADING EDGE UP
LEADING EDGE DOWN
REDUCE BKGROUND 1
REDUCE BKGROUND 2
FUSER DOWN 1
FUSER DOWN 2
FILM OFFSET
GHOST PREVENTION
PRE-ROTATION
RESTORE OPTIMIZE
Allows you to optimize certain
parameters for all jobs rather
than (or in addition to)
optimizing by paper type. The
default for each item is OFF.
RESTORE OPTIMIZE resets
all of the values to OFF.
CALIBRATE NOW Performs all printer calibrations
to optimize print quality.
CREATE CLEANING PAGE Prints a cleaning page to be
used for cleaning the printer.
This page contains instructions
for processing the cleaning
page. See Cleaning the printer
for more information.
PROCESS CLEANING PAGE After the cleaning page is
loaded in Tray 1, this menu
item allows the printer to
process the cleaning page. The
cleaning process takes a few
moments. See Cleaning the
printer for more information.
System setup menu
The system setup menu allows you to make changes to default settings for general printer
configuration, such as PowerSave Time, printer personality (language), and jam recovery.
See Changing printer control panel configuration settings for more information.
34 Chapter 2 Control panel ENWW
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Menu item Values Description
SHOW ADDRESS AUTO
OFF
AUTO allows the printer's IP address
to be shown on the printer control
panel, alternating with the Ready
message. The default is OFF.
This menu item is displayed only if the
printer is connected to a network
(available for the HP Color LaserJet
3700n, 3700dn, and 3700dtn printer
models).
COLOR/BLACK MIX AUTO
MOSTLY
COLOR PAGES
MOSTLY
BLACK PAGES
This menu item establishes how the
printer switches from color to
monochrome (black and white) mode
for maximum performance and print
cartridge life.
AUTO will reset the printer to the
factory default setting. The default is
AUTO.
Select MOSTLY COLOR PAGES if
nearly all of your print jobs are color
with high page coverage.
Select MOSTLY BLACK PAGES if
you print mostly monochrome print
jobs, or a combination of color and
monochrome print jobs.
TRAY BEHAVIOR USE
REQUESTED
TRAY
MANUALLY
FEED PROMPT
PS DEFER
MEDIA
Allows you to specify settings for the
tray selection behavior. (This setting
allows you to configure the trays to
behave like trays in some previous HP
printers.)
The default for USE REQUESTED
TRAY is EXCLUSIVELY.
The default for MANUALLY FEED
PROMPT is ALWAYS.
PS DEFER MEDIA affects how paper
is handled when printing from an
Adobe PS print driver. ENABLED
uses HP's paper handling. Disabled
uses the Adobe PS paper handling.
The default is ENABLED.
See Tray behavior options: use
requested tray and manually feed for
more information.
Powersave Time 1 HOUR
2 MINUTES
30 MINUTES
4 HOURS
15 MINUTES
15 HOURS
Reduces power consumption when
the printer has been inactive for an
extended period.
Allows you to set the length of time
the printer remains inactive before
going into PowerSave mode. The
default is 30 MINUTES.
See PowerSave time for more
information.
ENWW Configure device menu 35
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Menu item Values Description
DISPLAY BRIGHTNESS 1–10 Allows you to adjust the brightness of
the printer's control panel. The default
is 5. See Display brightness.
PERSONALITY AUTO
PS
PCL
Sets the default personality to
automatic switching, PCL, or
PostScript emulation. The default is
AUTO.
See Personality (available for the
HP Color LaserJet 3700 series printer)
for more information.
CLEARABLE WARNINGS JOB
ON
Allows you to set the amount of time
that a clearable warning is displayed
on the printer control panel. The
default is JOB, which is displayed until
the is pressed. ON is displayed until
the end of the job that generated the
warning.
See Clearable warnings (available for
the HP Color LaserJet 3700 series
printer) for more information.
AUTO CONTINUE OFF
ON
Determines printer behavior when the
system generates an Auto
Continuable error. The default is ON.
ON automatically continues printing
after 10 seconds.
OFF pauses printing. Press to
continue printing.
See Auto continue for more
information.
SUPPLIES LOW STOP
CONTINUE
Sets low supplies reporting options.
The default is CONTINUE.
STOP pauses printing when a low
supply is reported. Press to
continue printing.
See Supplies low for more information.
JAM RECOVERY OFF
ON
AUTO
Sets whether the printer will attempt to
reprint pages after a jam. The default
is AUTO.
See Jam recovery for more information.
RAM DISK AUTO
OFF
Determines how the RAM disk feature
is configured. AUTO allows the printer
to determine the optimal RAM disk
size based on the amount of available
memory. OFF disables the RAM disk,
but a minimal RAM disk is still
available. The default is AUTO.
Available for the HP Color LaserJet
3700 series printer.
36 Chapter 2 Control panel ENWW
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Menu item Values Description
Language A list of available
languages
appears.
Sets the default control panel language.
See Language for more information.
I/O menu
This menu allows you to configure the printer's I/O options.
See Network configuration.
Menu item Values Description
I/O TIMEOUT 5–300 Allows you to select the I/O
timeout in seconds.
PAGE BUFFERING OFF
ON
Sets whether the printer should
maximize performance or
minimize engine wear while
waiting for information to be
transferred. Select ON if the
printer uses USB 1.1 or
Ethernet 10 base T. The
default is OFF (available for the
HP Color LaserJet 3550 series
printer).
PARALLEL INPUT HIGH SPEED
ADVANCED FUNCTIONS
Allows you to select the speed
at which the parallel port
communicates with the host
and to enable or disable the
bidirectional parallel
communication.
The default for HIGH SPEED is
YES. The default for
ADVANCED FUNCTIONS is
ON.
Available for the HP Color
LaserJet 3700 series printer.
EIO 1 Possible values are:
TCP/IP
IPX/SPX
APPLETALK
DLC/LLC
LINK SPEED
Allows you to configure EIO
devices installed in the EIO slot.
Available for the HP Color
LaserJet 3700 series printer.
See Enhanced I/O (EIO)
configuration (HP Color
LaserJet 3700 series printer
only) for more information.
Resets menu
The resets menu allows you to reset factory settings, to disable and enable PowerSave, and
to update the printer after new supplies are installed.
ENWW Configure device menu 37
Page: 49
Menu item Values Description
RESTORE FACTORY
SETTINGS
None Allows you to clear the page
buffer, to remove all perishable
personality data, to reset the
printing environment, and to
return all default settings to
factory defaults. However, this
menu does not restore HP
Jetdirect network settings to
factory default values.
POWERSAVE OFF
ON
Allows you to enable and
disable PowerSave. The
default is ON.
RESET SUPPLIES NEW TRANSFER KIT
NEW FUSER KIT
Allows you to inform the printer
that a new transfer kit or a new
fuser kit has been installed.
38 Chapter 2 Control panel ENWW
Page: 50
Diagnostics menu
The diagnostics menu allows you or a service representative to run tests that can help
identify and solve problems with the printer.
Menu item Description
PRINT EVENT LOG This item will print an event log that will display
the last 50 entries in the printer event log,
starting with the most recent.
SHOW EVENT LOG This item displays the last 50 events on the
control panel display, starting with the most
recent.
PQ TROUBLESHOOTING This item will print a series of print quality
assessment pages that will help troubleshoot
many print quality problems.
DISABLE CARTRIDGE CHECK This test allows you to print with one or more
cartridges removed so that you can diagnose
print cartridge-related problems.
PAPER PATH SENSORS This item shows the values of the sensors.
Values are updated as paper passes each
sensor. Jobs can be initiated from the control
panel or sent from the computer.
paper path test This item is useful for testing the paper handling
features of the printer, such as the configuration
of the trays.
MANUAL SENSOR TEST This item allows a service representative to test
the paper path sensors and switches for correct
operation.
COMPONENT TEST This item will activate individual parts
independently to isolate noise, leaking, and other
hardware issues.
PRINT/STOP TEST This item isolates print quality faults more
accurately by stopping the printer in mid-print
cycle. Stopping the printer in mid-print cycle will
cause a jam that may need to be manually
removed. A service representative should
perform this test.
ENWW Diagnostics menu 39

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