HP Business Inkjet 3000 manual

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  • Brand: HP
  • Product: Printer
  • Model/name: Business Inkjet 3000
  • Filetype: PDF
  • Available languages: English

Table of Contents

Page: 3
ENWW
Copyright information
© 2002 Hewlett-Packard Company
All Rights Reserved. Reproduction, adaptations, or translation without prior written
permission is prohibited except as allowed under copyright laws.
Edition 1, 11/2002
Warranty
The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with respect to this information.
HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or
other damage alleged in connection with the furnishing or use of this information.
No part of this document may be photocopied, reproduced, or translated to another
language without the prior written consent of Hewlett-Packard Company.
Trademark Credits
Adobe®
, Adobe®
PostScript®
3™, Acrobat®
, and PostScript®
are trademarks of Adobe
Systems Incorporated.
AutoCAD™ is a U.S. trademark of Autodesk, Inc.
HP-UX Release 10.20 and later and HP-UX Release 11.00 and later (in both 32 and 64-
bit configurations) on all HP 9000 computers are Open Group UNIX 95 branded products.
Microsoft®
, MS-DOS®
, MS Windows®
, Windows®
, and Windows NT®
are U.S. registered
trademarks of Microsoft Corporation.
Netscape and Netscape Navigator are U.S. trademarks of the Netscape Communications
Corporation.
*PANTONE®
is Pantone, Inc.'s check-standard trademark for color.
Pentium®
is a U.S. registered trademark of Intel Corporation.
TrueType™ is a U.S. trademark of Apple Computer, Inc.
UNIX®
is a registered trademark of the Open Group.
Page: 4
ENWW i
Contents
Getting started
Additional resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Printer configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
HP Business Inkjet 3000 . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
HP Business Inkjet 3000n . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
HP Business Inkjet 3000dtn. . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Setting up
Understanding printer parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Setting up the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Set up the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Connect the power cord and turn on the printer. . . . . . . . . . 2-5
Set up the LCD control panel for your language (optional) . 2-5
Install the ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Install the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Install the printer software and connect the interface cable. 2-7
Enable optional accessories in the printer driver . . . . . . . . 2-17
Installing optional accessories
Multipurpose tray (100-sheet tray) . . . . . . . . . . . . . . . . . . . . . . . 3-1
Installing the optional multipurpose tray. . . . . . . . . . . . . . . . 3-2
700-sheet tray (Tray 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Auto-duplex unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Installing the auto-duplex unit . . . . . . . . . . . . . . . . . . . . . . . 3-3
HP Jetdirect print server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Installing an HP Jetdirect print server . . . . . . . . . . . . . . . . . 3-4
Obtaining more information . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
Additional printer memory and font DIMMs . . . . . . . . . . . . . . . . 3-8
EIO hard disk drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Installing memory and font DIMMs. . . . . . . . . . . . . . . . . . . . 3-8
Checking memory installation . . . . . . . . . . . . . . . . . . . . . . 3-10
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ii ENWW
Setting printer options
Understanding the LCD control panel . . . . . . . . . . . . . . . . . . . . 4-1
Printing an LCD control panel menu map. . . . . . . . . . . . . . . . . . 4-2
Changing LCD control panel menu settings . . . . . . . . . . . . . . . . 4-3
Retrieve Job menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Information menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Paper Handling menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Configure Device menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Printing menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Print Quality menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
System Setup menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
I/O menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Resets menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
EIO menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Resetting the HP Jetdirect print server . . . . . . . . . . . . . . . 4-19
Configuring network connectivity
Configuring Novell NetWare frame type parameters . . . . . . . . . 5-1
Configuring TCP/IP parameters . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Setting the link speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Disabling network protocols (optional) . . . . . . . . . . . . . . . . . . . . 5-4
Selecting and using print media
Media and paper-handling specifications . . . . . . . . . . . . . . . . . . 6-1
Supported media types . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Supported media sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
Media handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Selecting and loading print media . . . . . . . . . . . . . . . . . . . . . . . 6-6
Tips for loading media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Configuring trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Loading Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
To set media size and type in the LCD control panel. . . . . 6-10
Using the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
Changing printer settings in Windows . . . . . . . . . . . . . . . . 6-11
Changing printer settings in the Mac OS . . . . . . . . . . . . . . 6-12
Printing using the printer drivers . . . . . . . . . . . . . . . . . . . . 6-13
Printing on special media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-16
Printing on envelopes and cards . . . . . . . . . . . . . . . . . . . . 6-17
Printing on transparencies . . . . . . . . . . . . . . . . . . . . . . . . . 6-18
Printing on heavy media. . . . . . . . . . . . . . . . . . . . . . . . . . . 6-19
Printing on custom size media . . . . . . . . . . . . . . . . . . . . . . 6-20
Page: 6
ENWW iii
Printing on both sides of the page . . . . . . . . . . . . . . . . . . . . . . 6-21
Guidelines for printing on both sides of a page . . . . . . . . . 6-21
Layout options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-22
Using remote diagnostics tools
Using the Toolbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Using the embedded Web server . . . . . . . . . . . . . . . . . . . . . . . . 7-3
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
Gaining access to the embedded Web server . . . . . . . . . . . 7-4
Embedded Web server pages . . . . . . . . . . . . . . . . . . . . . . . 7-4
hp instant support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Using hp instant support . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
Security and privacy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11
HP Web Jetadmin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
Troubleshooting and maintaining the printer
General troubleshooting tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Quick checkup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
Printing a Configuration page. . . . . . . . . . . . . . . . . . . . . . . . 8-4
Printing a Supplies Status page. . . . . . . . . . . . . . . . . . . . . . 8-5
Solving advanced printer problems . . . . . . . . . . . . . . . . . . . . . . 8-6
Problems with the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11
Color problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-17
Media-handling problems. . . . . . . . . . . . . . . . . . . . . . . . . . 8-20
Solving media feed problems . . . . . . . . . . . . . . . . . . . . . . . . . . 8-23
Incorrect media type or size. . . . . . . . . . . . . . . . . . . . . . . . 8-23
Incorrect resolution (dpi) and media type combinations. . . 8-24
Media jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-25
Maintaining the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-31
Cleaning the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-31
Cleaning the printhead contacts. . . . . . . . . . . . . . . . . . . . . 8-32
Aligning the printheads. . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-34
Replacing ink cartridges and printheads . . . . . . . . . . . . . . . . . 8-34
Replacing ink cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . 8-34
Replacing printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-35
Calibrating color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-36
Calibrating linefeed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-37
Page: 7
iv ENWW
Ordering supplies and accessories
Available accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Paper handling accessories. . . . . . . . . . . . . . . . . . . . . . . . . 9-1
DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Interface cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Networking accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Everyday paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Business communication paper . . . . . . . . . . . . . . . . . . . . . . 9-5
Presentation paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-6
Photo paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Customer support and printer specifications
Contacting customer support . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
HP help on the Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
hp instant support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
Printer specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3
Hewlett-Packard Limited Warranty Statement . . . . . . . . . . . . 10-11
Safety and regulatory statements. . . . . . . . . . . . . . . . . . . . . . 10-13
Power Cord statement . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-13
LEDs classification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-13
Energy consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-13
FCC statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-13
Declaration of Conformity statement/
Normes de sécurité (Canada) . . . . . . . . . . . . . . . . . . . . . 10-15
EMI statement (Europe). . . . . . . . . . . . . . . . . . . . . . . . . . 10-15
EMI statement (Korea). . . . . . . . . . . . . . . . . . . . . . . . . . . 10-15
Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . 10-16
Printing using PostScript emulation
Installation notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Upgrading from an older version of Windows . . . . . . . . . . . A-1
Identifying different printer drivers in Windows NT 4.0. . . . . A-2
Installing the printer driver only. . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Current HP Business Inkjet users . . . . . . . . . . . . . . . . . . . . A-3
Specific printer features/issues. . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Paper Type (Windows 98) or Media Type
(Windows NT 4.0) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Print Color as Gray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
Pages per Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
Watermark Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
Job Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
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ENWW 1-1
1 Getting started
Thank you for purchasing this printer. This guide provides information
about the following topics:
z Setting up the printer
z Installing and using printer software
z Installing optional accessories
z Setting printer options
z Connecting and using the printer on a network
z Printing on different media types
z Using remote diagnostic tools
z Maintaining the printer
z Solving problems with the printer
z Printer supplies, support, and specifications
z Emulated PostScript printing
z LCD control panel messages
Additional resources
The following resources provide additional information about the printer:
z Setup poster
The setup poster provides illustrated setup information. A printed
version of this document is provided with the printer. Also, an
electronic version is available as an Adobe®
Acrobat®
Portable
Document Format (PDF) file on the Starter CD.
z Getting started guide
The getting started guide provides instructions for setting up the
printer, as well as warranty and regulatory information. This guide is
provided with the printer in a printed format.
Page: 11
1-2 ENWW
z Toolbox (Windows only)
The Toolbox provides status and maintenance information about
the printer, as well as step-by-step guidance for printing tasks.
(Printer status information is only available if the printer is
connected to a network.) For more information, see “Using the
Toolbox.”
z Printer driver online help (Windows only)
The online help provides information about using the printer driver.
z HP Jetdirect Print Server Administrator’s Guide
This guide provides information for configuring and troubleshooting
the HP Jetdirect print server used with this printer. It is available as
a PDF file on the Starter CD.
z Embedded Web server
The embedded Web server provides configuration, status, and
diagnostic information about the printer. It also includes links to
hp instant support and myPrintMileage, which are Web-based tools
that help you diagnose and solve printer problems, and manage
your printing activities and printer supplies more effectively. The
embedded Web server can be used from a standard Web browser
or from the Toolbox (Windows only).
For more information, see “Using the embedded Web server.”
z hp instant support
hp instant support is a Web-based tool that provides you with
product-specific services, troubleshooting tips, and information
about your printer's ink and media usage. With this information, you
can diagnose and solve printer problems, and manage your printing
activities and printer supplies more effectively. For more
information, see “Using hp instant support.”
z World Wide Web
The following HP websites have the latest printer software, product
information, and support information available for the printer.
• http://www.hp.com/support/businessinkjet3000
• http://www.hp.com
Page: 12
ENWW 1-3
Printer configurations
This printer is available in the configurations described in this section.
HP Business Inkjet 3000
The HP Business Inkjet 3000 printer is a four-color Inkjet printer that
prints up to 21 pages per minute (ppm) in monochrome (black and
white) and 17 ppm in color in Fast mode. The laser-equivelant speed is
10 ppm for monochrome and 8 ppm for color. (Laser-equivalent speed
is the print speed that can be expected in relation to the pages-per-
minute speed of laser printers.) This configuration of the printer can
produce 2400 by 1200 dots per inch (dpi) in Photo mode (using the
PCL 6 printer driver for Windows).
z Trays. The printer comes with a tray that holds up to 300 sheets of
print media, and up to 50 transparencies (Tray 2). It supports letter,
legal, executive, JIS executive, A4, JIS B5, and ISO B5 size media.
The printer also comes with Tray 1, which provides a straight-
through paper path and feeds a single sheet of media at a time.
z Connectivity. The printer provides a parallel port and a universal
serial bus (USB) port for connectivity. The printer also contains two
enhanced input/output (EIO) slots and a standard bidirectional
parallel cable interface (IEEE-1284 compliant).
z Memory. The printer contains 64 megabytes (MB) of synchronous
dynamic random access memory (SDRAM) on the formatter and
24 MB SDRAM on the printer base. To allow for memory
expansion, the printer has three DIMM slots that accept 64 or
128 MB RAM each or 4 MB flash DIMMs. This printer can support
up to 344 MB of memory (including the 24 MB on the printer base).
HP Business Inkjet 3000n
The HP Business Inkjet 3000n printer includes the features of the
HP Business Inkjet 3000, plus an HP Jetdirect print server. An
HP Jetdirect print server allows the printer to be shared in a network
environment by connecting the printer directly to the network.
HP Business Inkjet 3000dtn
The HP Business Inkjet 3000dtn printer includes the features of the
HP Business Inkjet 3000n printer, plus a 700-sheet tray (Tray 3) and an
auto-duplex unit for automatic 2-sided printing.
Page: 14
ENWW 2-1
2 Setting up
Understanding printer parts
1 LCD control panel
2 Top cover
3 Printhead cover
4 Ink cartridge cover
5 Simplex unit or optional auto-duplex unit
6 Output bin
7 Tray 2
8 Media level indicators
9 Tray 3 (optional)
10 Tray 3 base (holds Tray 3 and supports the printer)
1
2
3
4
5
6
7
8
9
10
Page: 15
2-2 ENWW
1 Ink cartridge cover
2 Printhead cover
3 Hook (connects to the catch and must be engaged for the printer
to operate)
4 Printhead latch (provides access for installing or removing
printheads from their color-coded sockets)
Note To open the printhead latch, you must turn on the printer.
5 Printheads
6 Catch (metal bar that secures the hook and engages the
printhead latch)
7 Ink cartridges
3
5
4
6
7
2
1
Page: 16
ENWW 2-3
1 Tray 1
Note The printer comes with a single sheet manual feed unit in the Tray 1
location. You can purchase a multipurpose tray as an optional
accessory, which is installed in place of the single sheet manual
feed unit in the Tray 1 location. For more information, see
“Multipurpose tray (100-sheet tray).”
2 EIO slots (allow EIO accessories to be installed; The HP Business
Inkjet 3000n and 3000dtn configurations come with an HP Jetdirect
print server in one of these slots)
3 DIMM cover
4 USB port
5 Parallel port
6 Power input
1
2
3
6
5
4
Page: 17
2-4 ENWW
Setting up the printer
To set up the printer, complete the following steps. For illustrated setup
information, see the setup poster.
Step 1: Set up the printer
1 Select a location for the printer that is level, sturdy, and can support
all corners of the printer, such as a low table. The location should
be about 25 cm (10 inches) away from a wall to provide easy
access to the rear of the printer for using Tray 1.
2 If your printer was shipped with Tray 3 or you purchased Tray 3 as
an optional accessory, unpack Tray 3. Otherwise, go on to step 3.
a Position Tray 3 in the location where you want to place
the printer.
b Remove the tape and packing materials from Tray 3, including
the foam block located inside the tray.
3 Two people should lift the printer. Each person should grasp the
printer in the front just under the lip below the LCD control panel,
and in the rear by the indentation on either side of Tray 1.
Alternately, each person can hold on to the bottom of the printer
during lifting.
WARNING! It is strongly recommended that two people lift or move the printer.
The printer is top-heavy and can tip if lifted by only one person.
The side of the printer that holds the ink cartridges and printheads
is considerably heavier than the other side.
WARNING! Do not attempt to move the printer by holding on to Tray 2 in the
front or Tray 1 in the back. This can damage the printer and might
cause you to lose your grip on the printer.
4 Move the printer to the prepared location. Be sure that the foam
packing cushions are removed from the bottom of the printer.
Gently place the printer on the prepared location.
-Or-
If installing Tray 3, align the front edge of the printer with the
front edge of the Tray 3 base. Gently lower the printer onto the
Tray 3 base.
Page: 18
ENWW 2-5
WARNING! Be careful to keep your fingers and hands clear of the bottom of
the printer.
5 Remove the tape and packing materials from the printer.
Step 2: Connect the power cord and turn on
the printer
1 Connect the power cord to the printer and an alternating current
(AC) power receptacle.
2 Press (power button) on the LCD control panel to turn on
the printer.
For a description of LCD control panel buttons, see “Understanding
the LCD control panel.”
WARNING! To prevent electric shock, connect the power cord to a grounded
power receptacle only. Use only the power cord included with the
printer.
Step 3: Set up the LCD control panel for your
language (optional)
When the printer is turned on for the first time, you have the option to
set the language for the LCD control panel messages.
To select the LCD control panel language
1 Press (select button) on the LCD control panel.
2 Press (down arrow button) to highlight CONFIGURE DEVICE, and
then press (select button).
3 Press (down arrow button) to highlight SYSTEM SETUP, and then
press (select button).
4 Press (down arrow button) to highlight LANGUAGE, and then
press (select button).
5 Press (down arrow button) or (up arrow button) to scroll
through the language list and highlight the language of your choice.
6 Press (select button) to confirm the language selection.
7 Press (pause/resume button) to return the printer to the
READY state.
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Step 4: Install the ink cartridges
1 Make sure the printer is turned on.
2 Lift the ink cartridge cover.
3 Remove each ink cartridge from its package.
4 Align the colored arrows, and then insert each ink cartridge into its
color-coded slot.
5 To ensure proper contact, press firmly on the cartridges until they
snap into place.
Note When replacing ink cartridges, install the new ink cartridges right
away. Ink cartridges should not be removed from the printer for long
periods of time.
Step 5: Install the printheads
CAUTION Before you lift the printhead cover, make sure that the printer
is plugged in and turned on. Otherwise, you cannot install
the printheads.
1 Lift the printhead cover.
2 To open the latch, lift it from the rear (item 1 in the graphic) and
then pull it forward and down to release the hook from the metal
catch (item 2 in the graphic).
CAUTION Do not attempt to force open the printhead latch. The printhead
carriage will move to the left when the printer is turned on, enabling
you to open the latch.
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ENWW 2-7
3 Lift and push the latch toward the back of the printer (item 3 in
the graphic).
4 Remove each printhead from its package.
5 Remove the protective tape from each printhead.
6 Remove the plastic cap from each printhead by pulling down as
indicated by the arrow on the cap.
7 Insert each printhead into its color-coded slot.
Note The color order of the printheads does not correspond with the color
order of the ink cartridges.
8 Press firmly on each printhead to ensure proper contact
after installation.
9 Pull the latch all the way forward and down, and engage the catch
with the hook (item 2 in the graphic). Push the latch towards the
back of the printer. You might have to apply some pressure to close
the latch.
10 Close the printhead cover and the ink cartridge cover.
11 Wait while the printer aligns the printheads. This can take about 20
minutes. When the process is complete, an alignment page prints.
If no alignment page prints, check to make sure there is media in
the trays.
Step 6: Install the printer software and connect
the interface cable
You can install the printer software for local printing or network printing.
For local printing, you can connect the printer using a USB cable or a
parallel cable.
For more information about using USB or parallel interface
connections with your computer, see the documentation that came
with your computer.
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Windows printer software components
The printer software for Windows includes the following components:
z Printer drivers
Printer drivers access the printer features and allow the computer
to communicate with the printer. The following printer drivers can
be used with the printer:
• PCL 5c
• PCL 6
• PostScript (PS) level 3 emulation
The following printer drivers are included with the printer.
*Printer features vary among printer drivers and operating systems.
**Windows XP 64-bit printer drivers are available only at
http://www.hp.com.
See the online Help in your printer driver for availability of features.
For more information about printing using the emulated PostScript
printer driver, see “Printing using PostScript emulation.”
z Toolbox
The Toolbox provides printer status and maintenance information
about the printer. For more information, see “Using the Toolbox.”
z Screen fonts
Screen fonts (also called “printer matching fonts”) are fonts used by
the computer that correspond to the fonts in the printer.
Adobe PostScript®
3™ screen fonts are also included.
z Customization Utility
This utility lets you copy the selected installation options in the
printer software onto floppy disks, to a hard drive, or to a
network drive.
Operating system* PCL 5c PCL 6 PS
Windows 98, Millennium
Windows NT 4.0
Windows 2000
Windows XP 32-bit
Windows XP 64-bit**
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ENWW 2-9
Note Printer installation software for UNIX®
(HP-UX, Sun Solaris)
networks is available for download at
http://www.hp.com/support/net_printing.
For more information about using Linux with HP printers,
see http://hp.sourceforge.net.
For information about using the IBM PostScript 3 emulation printer
driver for IBM OS/2, see
http://www.hp.com/support/businessinkjet3000.
If you are using Windows NT 4.0, Windows 2000, or Windows XP,
you must have administrator privileges to install a printer driver.
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Macintosh printer software components
The printer software for Macintosh includes the following components:
z PostScript Printer Description files (PPDs) (Mac OS 8.6 to
Mac OS 9.2.2)
PPDs, in combination with the Apple LaserWriter 8 printer driver,
access the printer features and allow the computer to communicate
with the printer. An installation program for the PPDs and other
software is provided on the Starter CD. Use the Apple
LaserWriter 8 printer driver that comes with the computer.
z Printing Dialog Extensions (PDEs) (Mac OS X)
PDEs are code plug-ins that provide access to printer features,
such as number of copies, print on both sides, and quality settings.
An installation program for the PDEs and other software is provided
on the Starter CD.
z HP LaserJet Utility
The HP LaserJet Utility allows control of features that are not
available in the printer driver. Use the illustrated screens to select
printer features and complete tasks with the printer, such as the
following:
• download files, view fonts, and change many of the
printer settings
• check the ink cartridge levels
• configure and set the printer for Internet Protocol (IP) or
AppleTalk printing
Note The HP LaserJet Utility is not supported for the Korean, Japanese,
Simplified Chinese, and Traditional Chinese languages.
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ENWW 2-11
Connecting the printer using a USB cable in Windows
Use a USB cable to connect the printer to the computer if the computer
has a USB port and is running Windows 98, Windows Millennium
Edition (Me), Windows 2000, or Windows XP.
If your computer does not meet these specifications, connect the printer
to your computer using a parallel cable.
In most cases, after you install the printer software and connect a
printer to the computer, you can install additional printers with USB
cables without reinstalling the printing software.
Note It is recommended that you install the software before you connect
the printer to the computer.
Do not connect the USB cable until you are prompted by the printer
installation software.
Software-first installation
1 Start Windows and make sure no other Windows applications
are running.
2 Insert the Starter CD into the CD-ROM drive. The CD menu runs
automatically.
If the CD menu does not run automatically, click Start, and then
click Run. At the command line box, type the letter of your
computer's CD-ROM drive followed by :\SETUP (for example, type
D:\SETUP).
3 On the CD menu, click Install Printer Driver.
4 Choose your language, and then click OK.
5 Follow the instructions on the screen.
6 Click Connected to this computer, and then click Next.
7 In the Select Port screen, click USB, and then click Next.
Note When connecting the printer using a USB cable, you can install only
one of the printer drivers (PCL 5c, PCL 6, or PS) at a time.
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8 Follow the instructions on the screen to complete the installation.
9 Connect the USB cable to the computer and the printer. The Found
New Hardware wizard appears on the computer screen, and the
printer icon is created in the Printers folder.
Note If your computer is running Windows 98 or Windows Millennium
Edition, the installation program prompts you to restart the
computer. Plug in the USB cable only after Windows has restarted.
You can also choose to restart the computer at a later time.
Hardware-first installation
Note Before you can install the printer software on a computer running
Windows XP 64-bit, you must download the printer software from
http://www.hp.com.
If you have connected the USB cable to the ports on the computer and
the printer before installing the printer software, the Found New
Hardware wizard appears on the computer screen.
1 In the Found New Hardware wizard, click Next.
2 Click Search for the best driver for your device
(Recommended), and then click Next.
3 Insert the Starter CD into the CD-ROM drive.
If the CD menu appears, click Exit twice to close the CD menu.
4 Select Specify a location, click Browse to locate the installation
files for the operating system the computer is using, and then
click OK.
• For Windows 98 and Windows Millennium Edition, use
DRIVERS\<PRINTER DRIVER>\WIN9X_ME\<LANGUAGE>.
For example, DRIVERS\PCL6\WIN9X_ME\ENGLISH contains
the installation files for the English version of the PCL 6
printer driver.
• For Windows 2000 and Windows XP, use
DRIVERS\<PRINTER DRIVER>\WIN2K_XP\<LANGUAGE>.
For example, DRIVERS\PS\WIN2K_XP\ENGLISH contains the
installation files for the English version of the PS 3 printer driver.
5 Click Next, and then follow the instructions on the screen.
6 Click Next, and then click Finish.
7 If you are using Windows 98 or Windows Millennium Edition,
complete steps 3 through 6 again to finish the installation.
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ENWW 2-13
Connecting the printer with a USB cable in the Mac OS
Note When setting up the printer using a USB cable, install the software
first, and then connect the printer to the computer.
1 Insert the Starter CD into the CD-ROM drive. The CD menu runs
automatically.
If the CD menu does not run automatically, double-click the CD icon
on the desktop, and then double-click the ClassicInstaller icon (if
you are using Mac OS 8.6 to Mac OS 9.2.2) or the CarbonInstaller
icon (if you are using Mac OS X). This icon is located in the
Installer:<language> folder of the Starter CD (where <language> is
your language preference).
2 Follow the instructions on the screen.
3 Connect the cable between the ports on the computer and
the printer.
4 If you are using Mac OS 8.6 to Mac OS 9.2.2, complete steps 5
through 9.
-Or-
If you are using Mac OS X or later, complete steps 10 through 13.
Mac OS 8.6 to Mac OS 9.2.2
5 Open the Desktop Printer Utility:
• Mac OS 8.6 to Mac OS 9.0.x: On the hard drive, double-click
the Desktop Printer Utility icon in the Apple Extras:
Apple LaserWriter Software folder.
• Mac OS 9.1.x to Mac OS 9.2.2: On the hard drive, double-click
the Desktop Printer Utility icon in the Applications (Mac OS 9):
Utilities folder.
6 On the pop-up menu, select LaserWriter8, select Printer (USB)
from the list, and then click OK.
7 In the PostScript Printer Description (PPD) File section of the
window that appears, click Auto Setup.
8 Make sure HP Business Inkjet 3000 is selected and click Select.
9 Click Create. The printer icon appears on the desktop.
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Mac OS X
10 Open the Print Center (located in the Applications\Utilities folder),
and then click Add Printer.
11 On the pop-up menu, select USB.
12 If necessary, select the Zone.
13 Select HP Business Inkjet 3000 from the list, and then click Add.
A dot appears beside the printer name, indicating that this printer is
now the default printer.
Connecting the printer using a parallel cable in
Windows
Use a parallel cable to connect the printer to the computer if the
computer has a parallel port and is running Windows 98,
Windows Millennium Edition, Windows NT 4.0, Windows 2000, or
Windows XP.
1 Start Windows and make sure no other Windows applications
are running.
2 Insert the Starter CD into your CD-ROM drive. The CD menu runs
automatically.
If the CD menu does not run automatically, click Start, click Run,
and at the command line box, type the letter of your computer's
CD-ROM drive followed by :\SETUP (for example, type D:\SETUP).
3 On the CD menu, click Install Printer Driver.
4 Choose your language, and then click OK.
5 Follow the instructions on the screen.
6 Click Connected to this computer, and then click Next.
7 Be sure the Parallel check box is selected. Use the drop-down
menu to select the parallel port to which the printer is connected.
Note If the Express Install using HP recommended defaults check
box is selected, the installation program uses default options. If you
want to specify the installation options, clear this check box.
8 Follow the instructions on the screen to complete the installation.
9 Connect the parallel cable to the computer and the printer.
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Connecting the printer using a network connection in
Windows
Note When setting up the printer using a network connection, connect
the printer to the network first, and then install the software.
1 If an HP Jetdirect print server was purchased separately, install it in
the printer. The print server must be installed before you install the
printer software. For information about installing the HP Jetdirect
print server, see “Installing optional accessories.”
Note The HP Jetdirect print server is pre-installed in the HP Business
Inkjet 3000n and 3000dtn printer configurations.
2 Connect the network cable between the HP Jetdirect print server
and a network port.
3 Start Windows and make sure no other Windows applications
are running.
4 Insert the Starter CD into the CD-ROM drive. The CD menu runs
automatically.
If the CD menu does not run automatically, click Start, and then
click Run. At the command line box, type the letter of your
computer's CD-ROM drive followed by :\SETUP (for example,
type D:\SETUP).
5 On the CD menu, click Install Printer Driver.
6 Choose your language, and then click OK.
7 Follow the instructions on the screen.
8 Click Connected to the network, and then click Next.
9 Click Basic Server or Peer-to-Peer Network Setup, and then
click Next.
10 Follow the instructions on the screen to complete the installation.
For more information about network configuration, see “Configuring
network connectivity.”
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Connecting the printer with a network (Ethernet) cable
in the Mac OS
When connecting the printer to a network in the Mac OS, make sure the
HP Jetdirect print server is installed in the printer before you install the
printer software. For more information about installing the HP Jetdirect
print server, see “Installing optional accessories.”
1 Insert the Starter CD into the CD-ROM drive. The CD menu
runs automatically.
If the CD menu does not run automatically, double-click the CD icon
on the desktop, and then double-click the ClassicInstaller icon (if
you are using Mac OS 8.6 to Mac OS 9.2.2) or the CarbonInstaller
icon (if you are using Mac OS X). This icon is located in the
Installer:<language> folder of the Starter CD (where <language> is
your language preference).
2 Follow the instructions on the screen.
3 Connect the cable between the ports on the computer and
the printer.
4 If you are using Mac OS 8.6 to Mac OS 9.2.2, complete steps 5
through 9.
-Or-
If you are using Mac OS X, complete steps 10 through 13.
Mac OS 8.6 to Mac OS 9.2.2
5 Open the Desktop Printer Utility:
• Mac OS 8.6 to Mac OS 9.0.x: On the hard drive, double-click
the Desktop Printer Utility icon in the Apple Extras:
Apple LaserWriter Software folder.
• Mac OS 9.1.x to Mac OS 9.2.2: On the hard drive, double-click
the Desktop Printer Utility icon in the Applications (Mac OS 9):
Utilities folder.
6 On the pop-up menu, select LaserWriter8, select Printer
(AppleTalk) from the list, and then click OK.
7 In the PostScript Printer Description (PPD) File section of the
window that appears, click Auto Setup.
8 Make sure HP Business Inkjet 3000 is selected, and click Select.
9 Click Create. The printer icon appears on the desktop.
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ENWW 2-17
Mac OS X
10 Open the Print Center (located in the Applications\Utilities folder),
and then click Add Printer.
11 If you are using an AppleTalk network, on the pop-up menu,
select AppleTalk.
-Or-
If you are using an LPR network, on the pop-up menu, select LPR
Printer using IP, and then type the IP address for the printer.
12 If necessary, select the Zone.
13 Select HP Business Inkjet 3000 from the list, and then click Add.
A blue dot appears beside the printer name, indicating that this
printer is now the default printer.
Step 7: Enable optional accessories in the
printer driver
If you have installed an auto-duplex unit, Tray 3, or the multipurpose
tray (which in installed in the Tray 1 location), you must enable these
optional accessories in the printer driver.
If you are using operating systems other than Windows or Macintosh,
you might need to enable optional accessories from the LCD control
panel Printing menu. For more information, see “Printing menu.”
To enable optional accessories in Windows
1 Click Start, point to Settings, and then click Printers
(Windows 98, Windows Millennium Edition, Windows NT 4.0, and
Windows 2000).
-Or-
Click Start, and then click Printers and Faxes (Windows XP).
2 Right-click the icon for the desired printer driver, and then click
Properties.
• PCL 6: On the Configure tab, select the check boxes for your
optional accessories, and then click OK.
• PCL 5c/PS: On the Device Options tab, click the optional
accessories you want to enable, choose Installed from the
drop-down menu, and then click OK.
Note For information on selecting and loading media for printing,
see “Selecting and loading print media.”
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To enable optional accessories in the Mac OS
Note Mac OS X automatically enables all optional accessories in the
printer driver when you install the printer software.
1 Click the printer’s desktop printer icon.
2 On the Printing menu, click Change Setup.
3 On the Change pop-up menu, select the optional accessory you
want to enable.
4 On the To pop-up menu, select Installed.
5 Click OK.
6 Repeat this procedure for each optional accessory you want
to enable.
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ENWW 3-1
3 Installing optional
accessories
The following accessories are available for the printer.
z Multipurpose tray (100-sheet tray)
z 700-sheet tray (Tray 3)
z Auto-duplex unit
z HP Jetdirect print server
z Additional printer memory and font DIMMs
For information about ordering accessories, see “Ordering supplies and
accessories.”
Multipurpose tray (100-sheet tray)
The multipurpose tray is designed to handle a variety of media types
and sizes, including heavy paper and transparencies. The multipurpose
tray is recommended if you print often on heavy paper or other special
media that requires a straight-through paper path because it can hold
up to 100 sheets of media.
For information about using the multipurpose tray, see “To load media
in the optional multipurpose tray.”
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Installing the optional multipurpose tray
Note To install the multipurpose tray, you must first remove the single
sheet manual feed unit from the Tray 1 location at the back of
the printer.
1 Grasp the handle under the single sheet manual feed unit. Firmly
pull to remove it from the printer. Keep this item for future use.
2 Slide the multipurpose tray into the Tray 1 opening at the back of
the printer until it snaps into place.
700-sheet tray (Tray 3)
Tray 3 can hold up to 700 sheets of standard weight paper. Tray 3 is
recommended if you frequently print multi-page documents or
anticipate a high volume of printing.
For information about installing Tray 3, see “Setting up the printer.”
For information about using Tray 3, see “To load media in Tray 2 or
optional Tray 3.”
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ENWW 3-3
Auto-duplex unit
The printer can automatically print on both sides of paper with the
auto-duplex unit. If your printer does not have an auto-duplex unit,
one can be purchased separately. For information about using the
auto-duplex unit, see “Printing on both sides of the page.”
Installing the auto-duplex unit
Two-sided printing (duplexing) might require additional memory. For
more information, see “Additional printer memory and font DIMMs.”
1 Press and hold (power button) to turn off the printer.
2 Grasp the output bin by both sides and pull it straight out of the
printer. Do not lift or tilt the output bin while removing it. Set the
output bin aside.
3 Grasp the handle under the front of Tray 2. Pull out Tray 2 until it
catches. Slightly lift up Tray 2, or move the tray counterclockwise,
and pull it completely out of the printer. Set Tray 2 aside.
4 Grasp the handle under the front of the simplex unit. Avoid touching
the star wheels. Pull the simplex unit straight out of the printer, and
set it aside. Keep the simplex unit for future use.
5 Look for the two guides inside the printer. Insert the rails of the
auto-duplex unit into these guides. Slide the auto-duplex unit into
the printer until it locks into place.
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6 Insert Tray 2 into the Tray 2 case and push it firmly into the printer
until it locks into place.
Note If the tray will not close completely when it is reinserted, pull out the
tray half-way, and then push it in again until it closes completely.
7 Set the output bin on top of Tray 2. Push the output bin into the
printer. Be sure that both sides of the output bin snap into place.
Note You must configure the auto-duplex unit in the printer driver.
For more information, see “Enable optional accessories in the
printer driver.”
HP Jetdirect print server
Your printer can be shared in a network environment by connecting it
directly to the network with an HP Jetdirect print server. An HP Jetdirect
print server provides better performance than printing directly from a
computer, and it provides flexibility in preparing a location for the
printer.
Installing an HP Jetdirect print server
The HP Jetdirect print server can be used in both client-server and
peer-to-peer printing configurations.
Note The HP Business Inkjet 3000n and 3000dtn come with an
HP Jetdirect print server installed. It is recommended that the
printer be shared on a network through the print server.
If you own the HP Business Inkjet 3000n or 3000dtn, skip step 1
and go on to step 2, “Verify that the printer works.”
For a list of supported HP Jetdirect print servers, see “Networking
accessories.”
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ENWW 3-5
Step 1: Install the HP Jetdirect print server
CAUTION The HP Jetdirect print server contains electronic components that
can be damaged by static electricity. To prevent buildup of static
electricity, maintain frequent contact with any bare sheet metal
surface on the printer. If possible, wear a grounding wrist strap
(or similar device). Handle the print server carefully at all times.
Avoid touching electronic components or circuit paths.
1 Press and hold (power button) to turn off the printer, and then
unplug the power cord.
2 Use a Phillips head screwdriver to loosen and remove the two
retaining screws holding the cover for the empty EIO slot onto the
printer. Remove the cover. You will not need these screws and
cover again.
3 Firmly insert the HP Jetdirect print server into the EIO slot.
4 Insert and tighten the retaining screws that came with the
HP Jetdirect print server.
5 Connect the network cable to the HP Jetdirect print server.
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Step 2: Verify that the printer works
1 Reconnect the power cord and turn on the printer.
2 Print a Configuration page.
a Press (select button) on the LCD control panel.
b Press (down arrow button) to highlight INFORMATION, and
then press (select button).
c Press (down arrow button) to highlight PRINT
CONFIGURATION, and then press (select button) to print the
configuration page.
Note Because you have installed an HP Jetdirect print server, two
configuration pages print. The HP Jetdirect Configuration page
contains setup information (for example, LAN HW ADDRESS) that
might be needed for the next step.
If the Configuration page does not print, uninstall and reinstall the
print server card to ensure that it is completely seated in the slot.
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ENWW 3-7
Obtaining more information
If you encounter any problems or difficulty printing over a network, see
“Configuring network connectivity” and the following sources.
In addition to these sources, printer information and configuration
features are available through HP Web Jetadmin. See “HP Web
Jetadmin” for more information.
For more information about HP Web Jetadmin and other HP network
printing software, visit the website http://www.hp.com/support/
net_printing.
Document Description
HP Jetdirect Print Server
Administrator's Guide
This guide, included on the Starter CD, provides
detailed information about setting up and using
your HP Jetdirect print server.
It also provides information about the following:
z HP Software Solutions for HP Jetdirect
print servers
z TCP/IP configurations
z Using LPD (Line Printer Daemon) services
on the HP Jetdirect print server
z FTP printing
z Configuration page messages and
troubleshooting
z Embedded Web server to access
configuration and management pages for
the print server and device
Documentation for the
operating system and
network operating system
This documentation came with your computer
or your network operating system. It describes
basic network printing common to all
network printers.
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Additional printer memory and font DIMMs
If you often print complex graphics or PostScript emulation documents,
or if you print with the optional auto-duplex unit, you might want to add
more memory to the printer. You can also install a font DIMM to print
languages such as Japanese or Korean.
Note Adding memory to the printer will allow it to process more complex
PostScript emulation and PCL 5c and PCL 6 jobs, but it might not
increase processing speed.
To find out how much memory is installed in the printer, print a
configuration page. See “Printing a Configuration page.”
EIO hard disk drive
An EIO hard disk drive can be used for print job storage, and to
permanently store downloaded fonts and forms in the printer. Unlike
standard printer memory, items on the EIO hard disk drive remain in the
printer even when the printer is turned off.
For information about ordering an EIO hard disk drive, see “Memory/
storage accessories.” For information about installing and using an
EIO hard disk drive, see the documentation provided with the EIO hard
disk drive.
Installing memory and font DIMMs
The printer is shipped with 64 MB of memory on the formatter and
24 MB of memory on the printer base. The printer has three dual inline
memory module (DIMM) slots that accept 64 or 128 MB RAM each or
4 MB flash DIMMs. The printer can support up to 344 MB of memory
(including the 24 MB on the printer base). This additional memory is
available for purchase as an accessory. For more information,
see “Ordering supplies and accessories.”
You can also follow this procedure to install third-party
customized solutions.
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ENWW 3-9
To install memory and font DIMMs
CAUTION DIMMs contain electronic components that can be damaged by
static electricity. To prevent buildup of static electricity, maintain
frequent contact with any bare sheet metal surface on the printer.
If possible, wear a grounding wrist strap (or similar device).
Handle DIMMs carefully at all times. Avoid touching electronic
components or circuit paths.
1 If you have not already done so, print a Configuration page to find
out how much memory is installed in the printer before adding more
memory. See “Printing a Configuration page.”
2 Press and hold (power button) to turn off the printer.
3 Unplug the power cord and disconnect any cables.
4 To remove the DIMM cover from the back of the printer, insert a
flathead screwdriver into the top slot. Gently push down on the
screwdriver's handle with one hand, grasp the cover with the other
hand, and remove the cover.
5 Remove the DIMM from the antistatic package, and then align the
DIMM with an empty DIMM slot.
6 On the DIMM slot, push the DIMM locks outward to release
the locks.
7 Insert the DIMM into the slot (item 1 in the graphic) and press it into
the printer until it snaps into the slot (item 2 in the graphic).
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Note To remove a DIMM, the locks on the DIMM slot must be released
by pushing them outwards.
8 Replace the cover and gently apply pressure until the cover snaps
into place.
9 Reattach the power cord and any cables, and then turn on
the printer.
Checking memory installation
Follow this procedure to verify that DIMMs are installed correctly.
To check memory installation
1 Check that READY appears on the LCD control panel when the
printer is turned on. If an error message appears, a DIMM might
have been installed incorrectly.
For information about printer messages, see “LCD control panel
messages.”
2 Print a new Configuration page. Check the memory section on the
Configuration page and compare it to the Configuration page
printed before the DIMM installation. If the amount of memory has
not increased, one of the following problems might have occurred:
• The DIMM might not be installed correctly. Repeat the
installation procedure.
• The DIMM might be defective. Try a new DIMM.
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ENWW 4-1
4 Setting printer options
The LCD control panel allows you to change printer settings, view
printer status and printer messages, and diagnose printer problems.
Additional menu items can appear in the LCD control panel, depending
on the options installed in the printer.
Understanding the LCD control panel
1 Power button ( ): Turns the printer off and on.
2 Help button ( ): Provides additional information about printer
messages or menus.
3 LCD display: Shows status and error messages, as well as ink
cartridge levels.
4 Back button ( ): Navigates backward one level in the menus.
5 Up ( ) and down ( ) arrow button: Navigates through menu items
and increases or decreases numerical values.
6 Select button ( ): Selects highlighted menu items. This button also
restarts printing after continuable errors.
7 Cancel job button ( ): Cancels the current print job. The time it
takes to cancel depends on the size of the print job. Press this
button only once to cancel the current print job.
8 Pause/resume button ( ): Temporarily stops and restarts printing.
This button also exits the menus and exits the LCD control
panel help.
4 5 6
3
2
1 7 8
9 10
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4-2 ENWW
9 Ready light: Indicates one of three possible states:
On — The printer is online and ready to accept print jobs. This state
also indicates that the printer may have buffered data that it has
finished processing but is waiting to receive more data.
Off — The printer is either offline, turned off, or has no data to
process.
Flashing — The printer is receiving data, or, if the LCD displays the
message PLEASE WAIT, the printer is attempting to stop printing
and go offline.
10 Attention light: Indicates one of four possible states:
On — A critical error has occurred, and the printer requires
attention. A critical-error message usually accompanies this
indicator.
Off — No conditions exist that require attention. A printer-status
message usually accompanies this indicator.
Flashing quickly — The printer has encountered an error that
requires user attention (such as an open door or a paper jam).
An error message usually accompanies this indicator.
Note For a list of messages that can appear in the LCD control panel
display, see “LCD control panel messages.”
Printing an LCD control panel menu map
You can print a menu map from the LCD control panel.
To print an LCD control panel menu map
1 Press (select button) on the LCD control panel.
2 Press (down arrow button) to highlight INFORMATION, and then
press (select button).
3 Press (select button) to select PRINT MENU MAP.
Note If the auto-duplex unit is installed and the auto-duplex option is set
to ON in the LCD control panel, do not remove the page from the
printer until both sides are finished printing.
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ENWW 4-3
Changing LCD control panel menu settings
The LCD control panel is one of three ways to set options in the printer.
You can also change options using settings in the printer driver and in
the applications from which you print. Printer driver and application
settings override LCD control panel settings for the current print job.
Application settings override default printer driver settings.
Menu items in the LCD control panel are numbered from 1-9. If a menu
has more than nine items, the additional items will appear with a letter
value from A to Z. However, the numbers and letter values are not
included in the procedures in this guide.
Items that have submenus appear with a plus sign (+) next to them.
If the second line of a two-line message is not visible, an ellipsis (...)
appears at the end of the first line of the message.
For more information about any LCD control panel menu or item,
press (help button).
Note If you cannot gain access to a menu or item, it is either not an option
for the printer, or you have not enabled the associated higher-level
option. When items appear with a padlock symbol next to them,
a personal identification number (PIN) is required to change
the setting.
To change an LCD control panel setting
1 Press (select button) on the LCD control panel to enter the
menus.
2 Navigate to the menu or submenu that contains the setting you
want to change.
• Press (down arrow button) or (up arrow button) to highlight
the desired menu. (Hold down either of these buttons to
auto-scroll through the selections.) Press (select button) to
access the desired menu. Repeat this procedure to access
submenus.
• Press (down arrow button) or (up arrow button) to highlight
the desired setting, and then press (select button) to save the
setting. An asterisk (*) appears next to the setting in the display,
indicating that the new setting is now the default.
3 Press (pause/resume button) to exit the menus and return the
printer to the READY state. If no key is pressed for 30 seconds, the
printer returns automatically to the READY state.
Page: 45
4-4 ENWW
Retrieve Job menu
This menu displays all stored jobs. You can scroll through the list to find
and select a specific job. If the printer has no stored jobs, the
LCD control panel displays the message NO STORED JOBS.
Information menu
This menu contains printer information pages that give details about the
printer and its configuration. To print an information page, scroll to the
desired page and press (select button).
Message Description
PRINT MENU MAP This item prints a map of the printer menu structure.
PRINT
CONFIGURATION
This item prints a page describing current
configuration settings (such as firmware version,
model, accessories installed, I/O support, or other
details). If an HP Jetdirect print server is installed, a
second page will be printed, which displays the
settings for the HP Jetdirect print server.
PRINT SUPPLIES
STATUS PAGE
This item prints the estimated remaining life
(represented in graphical form as a gauge) for the
supplies. This item shows ink cartridge serial
numbers, the expiration date, maintenance
information, and whether ink levels are low.
This item also shows printhead serial numbers and
printhead health information.
SUPPLIES STATUS This item displays the supplies status in a
scrollable list.
PRINT USAGE PAGE This item prints a count of all media sizes that have
passed through the printer; lists whether they were
simplex, duplex, monochrome, or color; and reports
the page count.
PRINT DEMO This item prints a demonstration page.
PRINT FILE
DIRECTORY
This item prints the name and directory of files
stored on an optional hard disk.
Page: 46
ENWW 4-5
Paper Handling menu
These settings control the default media-selection options. However,
printer driver and software application settings override LCD control
panel settings for the current print job.
PRINT PCL
FONT LIST
This item prints the available PCL fonts.
PRINT PS
FONT LIST
This item prints the available PS (emulated
PostScript) fonts.
Message Description
Message Value or Submenu Description
TRAY 1 SIZE LETTER
LEGAL
EXECUTIVE
A4
A6
B5(ISO)
B5(JIS)
ENVELOPE #10
ENVELOPE MONARCH
ENVELOPE C5
ENVELOPE DL
CUSTOM
ANY CUSTOM
This item allows you to
select the media size loaded
in Tray 1.
Default = LETTER
Page: 47
4-6 ENWW
TRAY 1 TYPE PLAIN
PHOTO GLOSS
PHOTO QUALITY GLOS
PHOTO QUALITY MATT
EVERYDAY SEMI GLOS
EVERYDAY MATTE
PREMIUM INKJET
PREMIUM IJ HEAVY
BROCHURE GLOSS
BROCHURE MATTE
PM PHOTO GLOSS
PM+ PHOTO GLOSS
PM+ PHOTO MATTE
COLORFAST PHOTO
PREMIUM TRNSPRNCY
PREMIUM+ TRNSPRNCY
This item allows you to
select media type loaded in
Tray 1.
Default = PLAIN
TRAY 2 SIZE ANY
LETTER
LEGAL
EXECUTIVE
A4
B5(JIS)
B5(ISO)
CUSTOM
ANY CUSTOM
This item displays the
current size configuration for
the tray. Sizes are detected
by the printer tray. To use a
custom size, load the media
in the tray and adjust the
length and width guides to fit
snugly but gently against
the media.
Default = LETTER
Message Value or Submenu Description
Page: 48
ENWW 4-7
TRAY 2 TYPE ANY
PLAIN
PHOTO GLOSS
PHOTO QUALITY GLOS
PHOTO QUALITY MATT
EVERYDAY SEMI GLOS
EVERYDAY MATTE
PREMIUM INKJET
PREMIUM IJ HEAVY
BROCHURE GLOSS
BROCHURE MATTE
PM PHOTO GLOSS
PM+ PHOTO GLOSS
PM+ PHOTO MATTE
COLORFAST PHOTO
PREMIUM TRNSPRNCY
PREMIUM+ TRNSPRNCY
This item allows you to
select the media type loaded
in Tray 2.
Default = PLAIN
TRAY 3 SIZE ANY
LETTER
LEGAL
EXECUTIVE
A4
B5(JIS)
B5(ISO)
CUSTOM
ANY CUSTOM
This item displays the
current size configuration for
the tray. Sizes are detected
by the printer tray. To use a
custom size, load the media
in the tray and adjust the
length and width guides to fit
snugly but gently against
the media.
This item is displayed only
when Tray 3 is installed.
Default = LETTER
Message Value or Submenu Description
Page: 49
4-8 ENWW
TRAY 3 TYPE ANY
PLAIN
PHOTO GLOSS
PHOTO QUALITY GLOS
PHOTO QUALITY MATT
EVERYDAY SEMI GLOS
EVERYDAY MATTE
PREMIUM INKJET
PREMIUM IJ HEAVY
BROCHURE GLOSS
BROCHURE MATTE
PM PHOTO GLOSS
PM+ PHOTO GLOSS
PM+ PHOTO MATTE
COLORFAST PHOTO
PREMIUM TRNSPRNCY
PREMIUM+ TRNSPRNCY
This item allows you to
select media type loaded in
Tray 3.
This item is displayed only
when Tray 3 is installed.
Default = PLAIN
Message Value or Submenu Description
Page: 50
ENWW 4-9
Configure Device menu
Items in this menu affect printer behavior. Configure the printer
according to your printing needs.
The Configure Device menu contains several submenus: Printing, Print
Quality, System Setup, I/O, and Resets.
Printing menu
The items in this menu are used when printing from MS-DOS®
, UNIX,
and Linux. If your computer is running Windows or the Mac OS,
configure these settings using the printer driver.
Message Value or Submenu Description
COPIES 1 - 32000 This item sets the number of
copies to print.
Default = 1
DEFAULT PAPER
SIZE
LETTER
LEGAL
EXECUTIVE
A4
A6
B5(ISO)
B5(JIS)
ENVELOPE #10
ENVELOPE MONARCH
ENVELOPE C5
ENVELOPE DL
CUSTOM
ANY CUSTOM
This item allows you to set the
default media size.
Default = LETTER
DEFAULT
CUSTOM PAPER
SIZE
UNIT OF MEASURE
X DIMENSION
Y DIMENSION
This item allows you to set the
unit of measurement and
dimensions for jobs that have
no dimensions. The default
paper size (see above) must
be set to CUSTOM to use
this item.
The values can be set
independently and apply to
any jobs that are sent without
dimensions.
Default = INCHES
Page: 51
4-10 ENWW
DEFAULT PAPER
TYPE
ANY
PLAIN
PHOTO GLOSS
PHOTO QUALITY GLO
PHOTO QUALITY MATT
EVERYDAY SEMI GLO
EVERYDAY MATTE
PREMIUM INKJET
PREMIUM IJ HEAVY
BROCHURE GLOS
BROCHURE MATTE
PM PHOTO GLOS
PM+PHOTO GLOSS
PM+PHOTO MATTE
COLORFAST PHOTO
PREMIUM TRNSPRNCY
PREMIUM+TRNSPRNCY
This item allows you to set a
default media type.
Default = PLAIN
DUPLEX OFF
ON
This item appears only when
an auto-duplex unit is
installed. Set the value to ON
to print on both sides (duplex)
or OFF to print on one side
(simplex) of a sheet of paper.
For more information, see
“Printing on both sides of the
page.”
Default = OFF
DUPLEX
BINDING
LONG EDGE
SHORT EDGE
This item appears only when
an auto-duplex unit is installed
and the duplex option is on.
Choose the binding edge
when duplexing (printing on
both sides of paper). For more
information, see “Printing on
both sides of the page.”
Default = LONG EDGE
OVERRIDE
A4/LETTER
NO
YES
This item sets the printer to
print an A4 job on letter-size
paper when no A4 paper is
loaded, or to print a letter-size
job on A4 paper when no
letter-size paper is loaded.
Default = NO
Message Value or Submenu Description
Page: 52
ENWW 4-11
MANUAL FEED OFF
ON
This item allows you to feed
media manually.
Default = OFF
COURIER FONT REGULAR
DARK
This item allows you to select
a version of the Courier font.
Default = REGULAR
WIDE A4 NO
YES
This item allows you to change
the printable area of A4 paper
so that eighty 10-pitch
characters may be printed on
a single line.
Default = NO
PRINT PS
ERRORS
OFF
ON
This item allows you to print a
list of PS errors.
Default = OFF
PCL FORM LENGTH
ORIENTATION
FONT SOURCE
FONT NUMBER
FONT PITCH
SYMBOL SET
APPEND CR TO LF
This item allows you to
configure settings for printer
control language (PCL) when
using PCL 5c or PCL 6 instead
of PostScript (PS) emulation
for the printer personality.
Message Value or Submenu Description
Page: 53
4-12 ENWW
Print Quality menu
This menu allows you to adjust aspects of print quality, including
calibration, printhead alignment, and quality level.
.
Message Value or
Submenu
Description
ALIGN
PRINTHEADS
N.A. This item begins the printhead
alignment process.
COLOR
CALIBRATION
N.A. This item begins the color
calibration process.
LINEFEED
CALIBRATION
N.A. This item begins the linefeed
calibration process.
CLEAN
PRINTHEADS
N.A. This item begins the printhead
cleaning process.
REPLACE
PRINTHEADS
N.A. This item moves the printhead carriage
to allow users to replace the printheads.
DEFAULT
QUALITY LEVEL
DRAFT
NORMAL
BEST
This item allows you to select the
default level for print quality. This setting
is used if the print job contains no
print-quality selection.
Default = NORMAL
NORMAL MODE
PRINTING
AUTO
SPEED
QUALITY
This item allows you to select the type
or mode for normal mode printing to
produce optimal print output results.
SPEED prints at the best possible
speed, with less concern for
print quality.
QUALITY prints at a predetermined
quality level with less concern for print
speed.
AUTO combines speed and quality
settings depending on the health of
the printhead.
Default = AUTO
Page: 54
ENWW 4-13
System Setup menu
The System Setup menu allows you to make changes to general printer
default settings such as PowerSave Time, printer personality
(language), and jam recovery.
Message Value or
Submenu
Description
JOB STORAGE
LIMIT
1-100 This item allows you to set the
maximum number of jobs that can
be stored on the printer. (This item
appears only if the printer has an
optional hard disk installed.)
Default = 32
JOB HELD
TIMEOUT
OFF
1 HOUR
4 HOURS
1 DAY
1 WEEK
This item allows you to set how
long the printer stores a quick copy
job, which prints the requested
number of copies of the job and
stores a copy on the printer's
optional hard disk. Additional
copies can be printed later. (This
item appears only if the printer has
an optional hard disk installed.)
Default = OFF
TRAY BEHAVIOR USE REQUESTED
TRAY
MANUALLY FEED
PROMPT
This item allows you to specify the
tray-selection behavior.
USE REQUESTED TRAY requires
the printer to print from only the tray
specified.
MANUALLY FEED PROMPT
requires you to press (select
button) on the LCD control panel
before printing begins.
POWERSAVE TIME 2 MINUTE
15 MINUTES
30 MINUTES
60 MINUTES
90 MINUTES
2 HOURS
4 HOURS
This item reduces power
consumption when the printer
has been inactive for an
extended period.
Default = 30 MINUTES
PERSONALITY AUTO
PCL
PS
This item sets the default
personality to automatic switching,
PCL, or PostScript emulation.
Default = AUTO
Page: 55
4-14 ENWW
CLEARABLE
WARNINGS
JOB
ON
This item allows you to set the
length of time that a clearable
warning is displayed on the
LCD control panel. If JOB is
selected, warnings are displayed
until the end of the current job. If ON
is selected, warnings are displayed
until you press (select button).
Default = JOB
AUTO CONTINUE OFF
ON
This item determines
printer behavior when the
system generates an Auto
Continuable error.
Default = ON
SUPPLIES LOW STOP
CONTINUE
This item sets the printing action to
be taken when the low supplies
setting is reached for ink
cartridges only.
Default = CONTINUE
JAM RECOVERY OFF
ON
AUTO
This item determines whether the
printer will attempt to reprint pages
after a jam.
Default = AUTO
RAM DISK AUTO
OFF
This item allows you to enable or
disable the RAM disk to store print
jobs or printer fonts. This feature is
available only if no optional hard
disk is installed.
LANGUAGE A list of available
languages appears.
This item sets the default language.
Default = ENGLISH
Message Value or
Submenu
Description

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