HP Business Inkjet 1000 manual

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  • Brand: HP
  • Product: Printer
  • Model/name: Business Inkjet 1000
  • Filetype: PDF
  • Available languages: Norwegian, Spanish, Danish, Portuguese, Polish, French, English, Dutch, Italian, German, Swedish

Table of Contents

Page: 2
Copyright Information
© 2005 Copyright Hewlett-Packard Development Company, L.P.
Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions
contained herein.
Trademark Credits
Microsoft®, Windows®, Windows NT®, and MS-DOS® are U.S. registered trademarks of Microsoft Corporation.
UNIX® is a registered trademark of the Open Group.
Novell® and NetWare® are registered trademarks of Novell Corporation.
Pentium® is a registered trademark of Intel Corporation.
Adobe® and Acrobat® are registered trademarks of Adobe Systems Incorporate.
Safety Information
Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.
1. Read and understand all instructions in the documentation that comes with the printer.
2. Use only a grounded electrical outlet when connecting this product to a power source. If you do not know whether the outlet is grounded,
check with a qualified electrician.
3. Observe all warnings and instructions marked on the product.
4. Unplug this product from wall outlets before cleaning.
5. Do not install or use this product near water, or when you are wet.
6. Install the product securely on a stable surface.
7. Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.
8. If the product does not operate normally, see Maintaining and troubleshooting.
9. There are no user-serviceable parts inside. Refer servicing to qualified service personnel.
Page: 3
Contents
Contents
1
Getting started
Finding other resources for product information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Learning about printer configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Understanding the printer parts and functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Connecting the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connecting directly using a USB cable (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Sharing the printer on a locally shared network (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Connecting directly using a USB cable (Mac OS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
USB printer sharing over an Ethernet network (Mac OS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Uninstalling the printing system software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Uninstalling software for Windows (all versions) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Uninstalling software for the Mac OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Making copies of the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Installing other software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using the printer
Selecting print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Understanding specifications for supported media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Setting minimum margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Loading media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Printing using the PCL 3 printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Changing printer settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Changing settings for Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Changing settings for the Mac OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Performing printer tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Canceling a print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Printing on both sides (duplexing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Performing manual duplexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Performing automatic duplexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Printing photographs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Printing on special media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Printing on envelopes and cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Printing on transparencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Printing on custom-size media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using diagnostic tools
Using the Toolbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Printer Status tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Information tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Printer Services tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using HP Instant Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using myPrintMileage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using the HP Inkjet Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using HP Web Jetadmin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Maintaining and troubleshooting
Maintaining ink cartridges and printheads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Replacing ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Checking the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Cleaning the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Contents
Page: 4
2 Contents
Cleaning the printhead contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Aligning the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Replacing the printheads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Calibrating color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Clearing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Starting troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Printing a configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Resolving printer problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Printer shuts down unexpectedly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Printer is not responding (nothing prints) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
All lights are blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Printer takes a long time to print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Resolving printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
A blank page printed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Something on the page is missing or incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Placement of the text or graphics is wrong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Poor print quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Resolving paper-feed problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Tray cannot be inserted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Another paper-feed problem is occurring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Troubleshooting installation issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Printer lights reference
HP supplies and accessories
Ordering printing supplies through the Toolbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Finding accessory part numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Finding supplies part numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Support and warranty
Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
HP Instant Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Obtaining HP telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Before you call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Telephone support numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Hewlett-Packard limited warranty statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Printer specifications
Regulatory information
FCC statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
EMI statement (Korea) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
VCCI statement (Japan) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Regulatory model number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Power cord statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
LED classification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Environmental sustainability program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Reduction and elimination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Power consumption. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Hazardous materials. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Material safety data sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Recycling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Index
Glossary
Page: 5
Finding other resources for product information
Getting
started
3
1 Getting started
Thank you for buying the printer. This guide provides details about how to set up your printer, how to
perform simple printer tasks, and how to resolve printer problems.
Finding other resources for product information
You can obtain product information that is not included in this guide from the following resources:
• Setup poster. Provides illustrated setup information. A printed version of this document is provided with
the printer. Also, an electronic version is available as an Adobe® Acrobat® Portable Document Format
(PDF) file on the Starter CD.
• Getting started guide. Includes information about setting up the printer and installing the software.
You probably referred to this guide when you set up the product.
• Online Help. Includes overview information about and procedures performed using the printer
software.
• Starter CD. Includes the printer driver, Toolbox, Installer Customization utility, electronic copies of this
user’s guide, release notes, and ordering information.
• Toolbox. Contains “how-to” and troubleshooting instructions, and provides information about
printhead health. If you choose to install the Toolbox, a Toolbox taskbar icon appears when the
Toolbox is running. Toolbox is available for Microsoft® Windows® users only.
• HP Instant Support. A Web-based tool that provides product-specific services, troubleshooting tips,
and information about your printer’s ink and media usage. This e-service can be opened from the
Toolbox. HP Instant Support is available for Windows users only.
• HP Inkjet Utility. The HP Inkjet Utility contains tools to calibrate the printer, clean the printheads,
print a test page, and find website support information. The HP Inkjet Utility is available for Mac OS
users only.
• World Wide Web. The following websites contain information about the printer:
http://www.hp.com/support/businessinkjet1000
http://www.hp.com
• Network operating system (NOS) and operating system (OS) manuals. These manuals came with your
computer or your NOS. They describe the basic network printing common to all network printers.
Page: 6
Getting started
4
Learning about printer configurations
This printer is a four-color Inkjet printer that prints up to 23 pages per minute (ppm) in monochrome
(black and white) and 18 ppm in color in Draft mode.
The printer includes these features.
• Paper handling. This model includes a standard input tray (Tray 1) that holds up to
150 sheets.
• Connectivity. This model includes a USB connector.
You can add an optional auto-duplex unit for printing two-sided documents, which
saves money and paper. You can also add an optional print server, which allows you to
share the printer on a network.
Understanding the printer parts and functions
Front view
1. Paper guides.
2. Output tray.
3. Control panel. See Control panel parts.
4. Top cover.
5. Printing supplies cover. See Printing supplies area.
6. Tray 1. This tray holds 150 sheets.
7. Tray extension latch. Use this latch to extend the tray to accomodate legal-size media.
1 2 4 5
3
6
7
Page: 7
Understanding the printer parts and functions
Getting
started
5
Printing supplies area
1. Printhead latch. The printhead latch provides access for installing or removing printheads from their
color-coded slots.
2. Printheads. Each printhead must be placed in its color-coded slot.
3. Ink cartridges. Each ink cartridge must be placed in its color-coded slot.
Control panel parts
1. (power button).
2. Power light (green).
3. Printing supplies lights. Indicate the status of ink cartridges and printheads: a) Printhead light
b) Ink Cartridge light c) color indicator lights. See Printer lights reference.
4. (cancel button). Cancels the current print job.
5. (resume button).
6. Resume light. This light blinks in these situations:
• when there is a media jam
• when the printer is out of paper
• while a printed page is drying
• while the printer is printing a manual duplex job and waiting for the job to be turned
If the printed page is drying, then wait for the printer to finish, and the light will turn off.
Otherwise, resolve the problem and press the (resume button) if the light does not turn off.
1
2
3
1 3 4 5
b
c
a
6
2
Page: 8
Getting started
6
Back view
1. USB connector.
2. Power input.
3. Auto-duplex unit.
4. Rear-access panel.
1
4 3
2
Page: 9
Connecting the printer
Getting
started
7
Connecting the printer
Your printer supports local printing using a USB cable. (USB cables are sold separately. To order,
see HP supplies and accessories.)
You can share the printer in these ways:
• You can use a simple form of networking, known as locally shared networking, if you connect the
printer to a computer running Windows. Using this method, you can share the printer with other
Windows users. See Connecting directly using a USB cable (Windows) and Sharing the printer on a
locally shared network (Windows).
• You can also use locally shared networking if you connect the printer to a computer running a
Mac OS. Using this method, you can share the printer with other Mac OS users. See Connecting
directly using a USB cable (Mac OS).
Connecting directly using a USB cable (Windows)
In the Windows environment, you can connect directly using a USB cable.
NOTE: To use a USB cable to connect the printer to a computer running the Mac OS, see Connecting
directly using a USB cable (Mac OS).
For Windows, you can use a USB cable to connect the printer to the computer if the computer has a USB
port and is running Microsoft Windows 98, Me, 2000, or XP.
In most cases, after you install the printer software and connect a printer to the computer, you can install
additional printers with USB cables without reinstalling the printing software.
Completing a software-first installation
Complete the setup using these instructions if you have not yet installed a USB cable (not included).
To complete a software-first installation
1. Close any running applications.
a. Press CTRL+ALT+DELETE simultaneously on your computer keyboard and then click Task Manager.
b. Close any applications that are running. (Do not close Systray or Explorer.)
c. When finished, click the X in the upper-right corner of the Task Manager to close it.
Computer connecting to a USB port
Page: 10
Getting started
8
2. Insert the Starter CD into the CD drive. The CD menu runs automatically.
If the CD menu does not run automatically, click Start, click Run, and in the command line box,
type the letter of your computer’s CD drive followed by:\AUTORUN (for example, type
D:\AUTORUN).
3. On the CD menu, click Install Printer Driver.
4. Choose the language you want and click OK.
5. Follow the instructions on the screen.
6. When prompted, click Connected directly to this computer, and then click Next.
7. For USB connection: Click USB Cable and then click Next.
8. Follow the instructions on the screen to complete the installation.
9. When prompted, connect the USB cable to the computer and the printer.
The Found New Hardware wizard appears on the computer screen and the printer icon is created in
the Printers folder.
10.To share the printer, see Sharing the printer on a locally shared network (Windows).
Completing a hardware-first installation
Complete the setup using these instructions if you already installed a USB cable (not included) and then
started the software. The Found New Hardware screen appears.
To complete a hardware-first installation
NOTE: Before you can install the printer software on a computer running Windows XP 64-bit, you must
download the printer software from http://www.hp.com/support/businessinkjet1000.
1. Click Next in the Found New Hardware wizard.
2. Click Search for the best driver for your device (Recommended), and then click Next.
3. Insert the Starter CD into the CD-ROM drive.
4. If the CD menu appears, click Exit twice to close the CD menu.
5. Select Specify a location.
6. Click Browse to locate the root directory on the Starter CD, and then click OK.
7. Click Next, and then follow the instructions on the screen.
8. Click Next, and then click Finish.
9. To share the printer, see Sharing the printer on a locally shared network (Windows).
NOTE: Upon completion of the hardware-first installation process, The Found New Hardware wizard will
automatically launch the setup program. This gives you the option to install non-driver components such as
the Toolbox.
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Connecting the printer
Getting
started
9
Sharing the printer on a locally shared network
(Windows)
In a locally shared network, the printer is connected directly to the USB connector of a selected computer
(known as the server) and is shared by other computers (clients). Use this configuration only in small
groups or when usage is low. The computer connected to the printer is slowed down when many users
print to its shared printer.
You can share the printer on a locally shared network when:
• The computer connected to the printer is running Windows.
• The printer will be shared with other Windows users. (You cannot share the printer with Mac OS
users.)
Sharing a printer connected to your computer (the server)
1. From the Start menu, find the Printers folder. (The route is different for different Windows operating
systems. It might be through Settings or Control Panel, or directly through Printers and Faxes.)
2. In the Printers folder, right-click the printer and click Properties.
3. On the Share tab, select the “share the printer” option, give the printer a Share Name.
4. Optional. If you are sharing the printer with users of other versions of Windows, you can click
Additional Drivers to install their drivers as a convenience to them. This step requires you to have the
Starter CD in your CD drive.
NOTE: When sharing a locally connected printer, use the newest operating system as the server.
A Windows 98 server will not recognize a Windows 2000 client.
5. Click OK.
Using a printer connected to another computer (clients)
Clients can connect to the printer in three different ways:
• Install the printer software from the Starter CD. When prompted, select Connected via the network,
and then select Client Setup for client-server printing.
• Browse to the printer on the network and drag the printer to your Printers folder.
• Add the printer and install the software from the INF file that has been saved to a location on your
network. Ask the network administrator where the INF file is located.
On the Starter CD, the INF files are stored in folders using the following format:
<CD>:\Setup\Drivers\PCL3\<operating system>\<language>.
For example, if your CD drive letter is D:, then D:\Setup\Drivers\PCL3\Win2k_XP\English would contain
the English Windows 2000 PCL 3 INF file.
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Getting started
10
Connecting directly using a USB cable (Mac OS)
Install the software first, and then connect the printer to the computer. You can share the printer with other
Mac OS users when you are finished, if you want.
To connect using a USB cable
1. Insert the Starter CD into the CD-ROM drive.
2. Double-click the CD icon on the desktop, and then double-click the Setup icon.
-Or-
Locate the installer in the Installer folder on the Starter CD.
3. Click Install Driver.
4. Follow the instructions on the screen.
5. Connect the cable between the connectors on the computer and the printer.
6. Open the Print Center or the Printer Setup Utility, which is located in the Applications\Utilities folder.
7. Click Add.
8. Select USB from the menu.
9. Select HP Business Inkjet 1000 from the printer list, and then click Add. A dot appears beside the
printer name, indicating that this printer is now the default printer.
10.Close the Print Center or the Printer Setup Utility.
11.To share the printer, see USB printer sharing over an Ethernet network (Mac OS).
USB printer sharing over an Ethernet network (Mac OS)
Basic requirements for printer sharing in a Macintosh environment include the following:
• The Macintosh computers must be communicating on the network using TCP/IP, and the Macintosh
computers must have IP addresses. (AppleTalk is not supported.)
• The printer being shared must be connected to a built-in USB port on the host Macintosh computer.
• Both the host computer and the client computers that are using the shared printer must have printer
sharing software installed and the printer driver or PPD for the printer that is installed. (You can run the
Installer program to install the printer sharing software and associated Help files.)
• The client computers should have the appropriate HP printer drivers installed.
• The client computers must be PowerMac computers.
• To use a shared USB PostScript printer, the client computers must have a USB port.
For more information about USB printer sharing, see the support information available on the Apple
website (http://www.apple.com) or the Mac Help on the computer.
Sharing among Macintosh computers
Enable printer sharing on the computer that is connected to the printer (the host).
1. Open System Preferences, click Sharing, and then click Services.
2. Click the Printer Sharing check box.
To print from the other Macintosh computers (the clients) on the network, preselect the printer in Sharing
(Mac OS X). Then, choose the neighborhood where the printer is shared and select the printer.
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Uninstalling the printing system software
Getting
started
11
Uninstalling the printing system software
Use the following steps to uninstall the printing system software.
Uninstalling software for Windows (all versions)
1. Close any running applications.
2. From the Start menu, open the Control Panel.
3. Double-click Add/Remove Programs.
4. Select the printing software that you wish to remove.
5. Click the button for adding or removing software.
6. Follow the instructions on the screen to complete the removal of the printer software.
NOTE: You must have administrator privileges to uninstall the printer software in Windows 2000 and
Windows XP.
If the software was not successfully installed, or the Uninstaller could not be found, run the scrubber utility
from the Starter CD. See the steps below.
Running the scrubber utility
1. Disconnect the printer from the computer.
2. On the computer, restart Windows.
3. Insert the Starter CD in the CD-ROM drive.
4. Locate the scrubber utility on the Starter CD-ROM and run the utility.
• For Windows 98 and Windows Me, use the scrub9x.exe file located in the
Utils\Scrubber\Win9x_Me folder.
• For Windows 2000 and Windows XP, use the scrub2k.exe file located in the
Utils\Scrubber\Win2k_XP folder.
Uninstalling software for the Mac OS
1. Restart the computer.
NOTE: If you do not restart the computer before you uninstall the software, some files are not removed
from your computer when you run the Uninstall option.
2. Insert the Starter CD into the CD-ROM drive.
3. Double-click the CD icon on the desktop.
4. Double-click the installer icon and follow the instructions on the screen.
5. When the Main Installation dialog box appears, select Uninstall from the drop-down list located in the
upper-left part of the dialog box.
6. Follow the instructions on the screen to remove the printer software.
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Getting started
12
Making copies of the software
The Starter CD contains a utility that lets you copy the printer software on to disks, or to create custom
installations, which is a task usually performed by system administrators. When you run the Installer,
select Customization Utility to copy disks.
You can also use this utility to copy the printer software to your hard drive or to a network drive. After the
files are copied to another location, you can install the printer software from that location.
Installing other software
The following drivers and optional software are also available for installation on the printer.
• HP Web Jetadmin. This is a Web browser-based network printer management tool. A link to the
HP Web Jetadmin website is included on the Starter CD. See Using HP Web Jetadmin for more
information about using this tool.
NOTE: HP Web Jetadmin is only available if the printer is connected to a network using an optional
HP Jetdirect print server. For ordering information, see HP Jetdirect print servers.
• Linux driver. Available at http://www.hp.com/support/businessinkjet1000. For more information
about using Linux with HP printers, visit http://hp.sourceforge.net.
• Printer installation software for UNIX®
(HP-UX, Sun Solaris) networks. This software is available for
download at http://www.hp.com/support/net_printing.
• Information about using the IBM PostScript 3 emulation printer driver for IBM OS/2.
Visit http://www.hp.com/support/businessinkjet1000.
If you are using Windows 2000 or Windows XP, you must have administrator privileges to install a
printer driver.
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Using
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Selecting print media 13
2 Using the printer
In this section you will learn how to use the printer driver to change printer settings and to perform basic
printer tasks. You will also learn about the special media that you can use with the printer and how to print
on that media.
Selecting print media
Before you use the printer, take some time to familiarize yourself with the various media you can use.
The printer is designed to work well with most types of office paper and with 25 percent cotton bond
paper. It is best to test a variety of print media types before buying large quantities. Find a media type that
works well and is easy to purchase.
NOTE: Use HP media for optimum print quality. These print media types are specifically designed to
work well with the printer. For ordering information and part numbers, see HP supplies and accessories.
Tips for selecting and using print media
For the best results, observe the following guidelines:
• Always use paper that conforms to the printer specifications. For a list of supported media, see
Understanding supported sizes and Understanding supported media types and weights.
• Load only one paper type at a time into a tray.
• In Tray 1, load media print-side down with the right edge of the media aligned against the right edge
and front guide of the tray. See Loading media.
• Load no more than 150 sheets of media into Tray 1.
• Do not use media that is damaged, curled, or wrinkled. Do not use paper with cutouts or perforations
or paper that is heavily textured or embossed. These types of media can cause jams and other
problems.
• Do not use paper that is too lightweight or stretches easily. These types of paper can feed improperly
or jam. See Understanding specifications for supported media.
• Do not use multipart forms.
• Paper that is heavily textured or does not accept ink well can cause poorly filled graphics or text.
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Using the printer
14
Understanding specifications for supported media
This section provides information regarding the sizes, types, and weights of media that the
printer supports.
Understanding supported sizes
The following table provides detailed information about the sizes and types of media you can use with
each paper path. For information about media types that each paper path supports, see Loading media.
Media size Tray 1 Optional auto-
duplex unit
U.S. Letter ( 216 by 279 mm; 8.5 by 11 inches)
U.S. Legal (216 by 356 mm; 8.5 by 14 inches)
A4 (210 by 297 mm; 8.3 by 11.7 inches)
Executive (184 by 267 mm; 7.3 by 10.5 inches)
ISO B5 (176 by 250 mm; 6.9 by 9.9 inches)
A5 (148 by 210 mm; 5.8 by 8.3 inches)
Envelope U.S. #10 (105 by 241 mm; 4.12 by 9.5 inches)
Envelope DL (200 by 110 mm; 8.66 by 4.33 inches)
Envelope C6 (114 by 162 mm; 4.49 by 6.38 inches)
A2 (111 by 146 mm; 4.37 by 5.75 inches)
Index card (76.2 by 127 mm; 3 by 5 inches)
Index card (102 by 152 mm; 4 by 6 inches)
Index card (127 by 203 mm; 5 by 8 inches)
ISO A6 card (105 by 149 mm; 4.13 by 5.83 inches)
Banner paper (up to 216 mm wide and 594.4 cm long;
up to 8.5 inches wide and 234 inches long)
Custom-size media between 76.2 to 216 mm wide and 127 to
356 mm long (3 to 8.5 inches wide and 5 to 14 inches long)
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Using
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Selecting print media 15
Understanding supported media types and weights
This table provides information regarding the types and weights of media that each paper path can
accept and the maximum capacity that each path can hold.
Setting minimum margins
The document margins must match (or exceed) these minimum margin settings in portrait orientation.
The illustration below shows which side of the paper and envelope corresponds to each margin.
Tray Type Weight Capacity
Tray 1 Paper 16 to 24 lb
(60 to 90 g/m2
)
Up to 150 sheets or 0.58 inch
(15 mm) stacked
Transparencies or labels Up to 30 (or 8 mm stacked)
Envelopes 20 to 24 lb
(75 to 90 g/m2
)
Up to 22 (or 15 mm stacked)
Cards Up to 110 lb index
(200 g/m2
)
Up to 60 (or 15 mm stacked)
Optional
auto-duplex unit
Paper 16 to 24 lb
(60 to 90 g/m2
)
1 at a time
Cards Up to 90 lb index
(160 g/m2
)
1 at a time
Top
Bottom
Right
Left
Left
Top
Bottom
Right
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Using the printer
16
NOTE: When you are using an optional auto-duplex unit, the minimum top and bottom margin must
match or exceed 0.46 inch or 11.7 mm.
Media Left margin Right margin Top margin Bottom margin
Letter, legal, executive,
banner (letter)
0.25 inch
(6.4 mm)
0.25 inch
(6.4 mm)
0.12 inch
(3.0 mm)
0.50 inch
(12.7 mm)
A4, A5, ISO B5, cards,
banner (A4)
0.13 inch
(3.4 mm)
0.13 inch
(3.4 mm)
0.12 inch
(3.0 mm)
0.50 inch
(12.7 mm)
HP Greeting Card Envelope 0.12 inch
(3.0 mm)
0.13 inch
(3.4 mm)
0.50 inch
(12.7 mm)
0.50 inch
(12.7 mm)
All other size envelopes 0.13 inch
(3.4 mm)
0.13 inch
(3.4 mm)
0.50 inch
(12.7 mm)
0.50 inch
(12.7 mm)
Custom-size media 0.12 inch
(3.0 mm)
0.12 inch
(3.0 mm)
0.12 inch
(3.0 mm)
0.50 inch
(12.7 mm)
Photo (4 by 6 inches, or
101.6 by 152.4 mm) with
tear-off tab
0.13 inch
(3.4 mm)
0.13 inch
(3.4 mm)
0.12 inch
(3.0 mm)
0.12 inch
(3.0 mm)
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Loading media 17
Loading media
This section contains instructions for loading media into Tray 1.
To load Tray 1
1. Pull the tray out of the printer by grasping under the front of the tray.
2. Raise the output tray.
3. If the media is too long, move the latch on the front of the tray to the right and lower the front of
the tray.
4. Press the button of the media width guide and slide the guide to the left. Press the button of the media
length guide and slide the guide towards you.
5. Insert the media print-side down along the right of the tray. Make sure the stack of media aligns with
the right and back edges of the tray, and does not spill over the edges.
6. Press the buttons of the media guides and slide the guides to the edges of the loaded media. If you
have raised the output tray, lower it to its original position.
7. Gently reinsert the tray into the printer.
CAUTION: If you have loaded legal-size or longer media, keep the front of the tray lowered. Damage to
the media or printer might result if you raise the front of the tray with this longer media loaded.
8. Pull out the paper extension on the output tray.
Letter/A4 Legal
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Using the printer
18
Printing using the PCL 3 printer driver
In most situations, you will probably print documents using the printer driver. Although specific options
vary depending on the application you are using, you can usually gain access to the printer driver by
clicking File and then clicking Print in the application.
For more information about printer driver features, see the printer driver online Help. For more information
about printing from a specific application, see the documentation for that application. For information
about printing from a Macintosh computer, see Changing settings for the Mac OS.
To print using the PCL 3 printer driver
1. On the File menu, click Print.
2. On the Name drop-down menu, select the PCL 3 printer driver, and then click Properties or Setup.
(The options might be different for your application.)
3. On the Source is drop-down menu, select the location of the media on which you want to print.
NOTE: To print an envelope, card, or other special media using Tray 1, select Manual Feed (Tray 1).
For information about loading Tray 1, see Loading media.
4. On the Type is drop-down menu, select the type of media you want to print.
5. Click the Paper tab.
6. On the Print Quality drop-down menu, select a print mode.
7. Change other print settings, if necessary, and then click OK.
8. Click Print.
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Changing printer settings 19
Changing printer settings
The printer driver stores the default print settings for most applications. You need to change these settings
when you print on media of different sizes or types.
You can change print settings for a single document from the application that the document was
created in. To change the default print settings for all documents, you must open the printer driver from
the Start menu.
Changing settings for Windows
The printer driver stores the default print settings for most applications. You need to change these settings
when you print on media of different sizes or types.
You can change printer settings from an application or the printer driver. Try to make changes from the
application first. Changes made to settings from an application always take precedence over changes
made to settings from the printer driver.
If you want to change settings only for the jobs you are printing from the application that is currently open,
change the settings from the application. After you close the application, the printer settings return to the
defaults configured in the printer driver. If you want to set printing options for all jobs you print from all
applications, change the default settings in the printer driver.
To change settings from an application (current jobs)
1. With a document open, on the File menu, click Print, and then click Setup or Properties.
2. Change the settings and click OK, Print, or a similar command.
To change default settings (all future jobs)
1. Open the printer driver in one of these ways.
• For Windows 98, Windows Me and Windows 2000: From the Windows desktop, click Start,
point to Settings, and then click Printers.
• For Windows XP: Click Start, point to Settings, and then click Printers and Faxes.
2. Right-click the printer icon, and then choose one of these options.
• For Windows 98 and Windows Me: Click Properties.
• For Windows 2000 and Windows XP: Click Printing Preferences or Properties.
3. Change any settings and click OK. The settings you chose will apply to all documents printed from all
applications. You can override these settings from the printer driver just for the job you are currently
printing. See To change settings from an application (current jobs).
NOTE: For additional information, go to http://www.hp.com/support/businessinkjet1000.
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Using the printer
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To set the default media type
NOTE: Use this procedure to set the default media type to Automatic.
1. Gain access to the default printer settings as described above.
2. On the Paper or Paper/Quality tab, select Automatic in the Type is box and click OK.
For best printing results, still select the type of media you are using each time you print a document.
Changing settings for the Mac OS
You can change printer settings from the Page Setup and Print dialog boxes in the Mac OS.
You can also select the default printer. The default printer is the one that is used if you choose the Print
command without first specifying which printer you want to use with an application. The default printer
should be the printer that you use most often.
NOTE: For more information about using the Mac OS to change printer settings, see the Mac Help on
your computer.
To change page setup settings
1. Open the document you want to print.
2. On the File menu, click Page Setup.
3. On the Format for drop-down menu, select the printer for which you want to format the document,
and then change the desired settings (such as selecting the media size and setting custom page sizes).
4. On the Paper Size drop-down menu, select the media size on which you want to print.
5. Click OK.
To change print settings
1. Open the document you want to print.
2. On the File menu, click Print.
3. On the Copies & Pages panel, click All.
4. On the Paper Type/Quality panel, select the media source or the media type on which you want
to print.
5. Change any other settings you want, such as choosing a print quality mode.
6. Click Print.
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Performing printer tasks 21
Performing printer tasks
In this section, you can find information about how to send documents to print, how to print on special
media, and how to print on media of user-defined size.
Canceling a print job
You can cancel a print job in these ways:
• Press the (cancel button) on the printer. [Pressing the (cancel button) clears the job that the
printer is currently processing. It does not affect jobs waiting to be processed.]
• For Windows, double-click the printer icon that appears in the lower right corner of the computer
screen. Select the document you want to cancel. On the Document menu, click Cancel.
• For the Mac OS, click the Print Center icon or the Printer Setup Utility icon. In the Printer List dialog
box, double-click the printer icon. In the HP Business Inkjet 1000 dialog box, select the print job and
click Delete.
Printing on both sides (duplexing)
You can print on both sides of a sheet of paper automatically using an optional auto-duplex unit. This is
called automatic duplexing. To print on both sides of a page, you must specify duplex options in your
application or in the printer driver.
Guidelines for printing on both sides of a page
When printing on both sides of the page using the optional auto-duplex unit, use the following guidelines:
• The auto-duplex unit supports the following paper sizes: letter, legal, executive, A4, and ISO B5.
It does not support smaller sizes or custom sizes.
Minimum width: 3 inches (100 mm)
Maximum width: 8.5 inches (216 mm)
Minimum length: 5 inches (148 mm)
Maximum length: 11.7 inches (292 mm)
• To print on both sides of paper, make the selection from the application or printer driver.
See Performing automatic duplexing.
• The minimum top margin should be at least 0.5 inch (12 mm).
• Do not print on both sides of transparencies, banner media, envelopes, plain premium inkjet paper,
photo paper, brochure paper, glossy media, or paper lighter than 16 lb bond (60 g/m2) or heavier
than 24 lb bond (90 g/m2). Jams might occur with these types of media.
• Several kinds of paper require a specific orientation when you print on both sides of a page, such as
letterhead, preprinted paper, and paper with watermarks and prepunched holes. The auto-duplex unit
prints the second side of paper first. For Tray 1, load the paper with the front side facing down.
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Using the printer
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Performing manual duplexing
If you want, you can duplex manually. If you have installed an optional auto-duplex unit, leave it in place.
You will choose manual duplexing in the printer driver.
To perform manual duplexing (Windows)
1. Load the appropriate paper in Tray 1.
2. On the File menu, click Print, and then click Properties. (The actual steps can vary; this is the most
common method.)
3. On the Basics tab, select Back to Front under Page Order.
4. On the Finishing tab, select the Print on Both Sides check box. Make sure that the Automatic check box
is cleared.
5. When duplexing, the top margin might need to be increased slightly to make sure pages align.
Select the Preserve Layout check box to reduce the margins so that the page prints on a single sheet.
Clear this check box if you prefer that the page print on more than one sheet with full margins.
6. Select or clear the Flip Pages Up check box depending on which way you want the binding. See the
graphics in the printer driver for examples.
7. Click OK to close the dialog box.
8. Click OK to print.
9. Depending on your type of printer connection, do one of the following steps.
• For directly connected printers: After the first side prints, a dialog box appears on your computer.
Follow the instructions on the screen for reloading the job and then click Continue.
• For network-connected printers: When the first side of the job has printed, the Resume light blinks.
If the Toolbox is installed, the Toolbox shows a dialog box to show you how to reload the job.
10.Press the (resume button) on the printer.
For more information on setting print options, see Changing printer settings.
To perform manual duplexing (Mac OS)
1. Load the appropriate paper in Tray 1.
2. On the File menu, click Print.
3. On the Two Sided Printing panel, select the Print Both Sides check box, the binding orientation you
want (select the desired icon).
4. On the Paper Type/Quality panel, select Manual from the Source drop-down menu.
5. Click Print to print the document.
6. When the first side of the job has printed, the Resume light blinks. Reload the job into the tray. Be sure
to load the paper with the print side up.
7. Press the (resume button) on the printer.
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Performing printer tasks 23
Performing automatic duplexing
When printing is complete on one side of the paper, the printer holds the paper and pauses while the ink
dries. Once the ink is dry, the paper is pulled back into the printer and the second side of the paper is
printed. When printing is complete, the paper is dropped on to the output tray.
For more information on setting print options, see Changing printer settings.
To perform automatic duplexing (Windows)
1. Load the appropriate paper in Tray 1.
2. On the File menu, click Print, and then click Properties. (The actual steps can vary; this is the most
common method.)
3. On the Finishing tab, select the Print on Both Sides check box. Make sure that the Automatic check box
is selected.
4. When duplexing, the top margin might need to be increased slightly to make sure the pages align.
Select the Preserve Layout check box to reduce the margins so that the page prints on a single sheet.
Clear this check box if you prefer that the page print on more than one sheet with full margins.
5. Select or clear the Flip Pages Up check box depending on which way you want the binding. See the
graphics in the printer driver for examples.
6. Click OK to close the dialog box.
7. Click OK to print.
To perform automatic duplexing (Mac OS)
1. Load the appropriate paper in Tray 1.
2. On the File menu, click Print.
3. On the Two Sided Printing panel, select the Print Both Sides check box, the binding orientation you
want (select the desired icon).
4. On the Paper Type/Quality panel, select Automatic from the Source drop-down menu.
5. Click Print to print the document.
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24
Printing photographs
You can print photographs from your digital camera from a software application such as HP Photo Printing
Software.
Use Best mode to print photographs. In this mode, printing takes longer and more memory is required
from your computer.
Remove each sheet of media as it prints and set it aside to dry. Allowing wet media to stack up can
cause smearing.
To print digital photographs (Windows)
1. Load the appropriate paper in Tray 1. Be sure to load the paper with the print side down.
2. On the File menu, click Print, and then click Properties. (The actual steps can vary; this is the most
common method.)
3. On the Paper/Quality tab, select the paper type you are using from the Type is menu (for example,
HP Premium Plus Photo Paper).
4. Under Print Quality, click Best.
5. Select the paper size from the Size is menu.
6. Change any other print settings if necessary.
7. Click OK to close the dialog box.
8. Click OK to print.
To print digital photographs (Mac OS)
1. Load the appropriate paper in Tray 1. Be sure to load the paper with the print side up.
2. Open the Paper Type/Quality panel.
3. Select the paper type you are using (for example, HP Premium Photo Paper).
4. From the Quality drop-down menu, select Best.
5. Change any other print settings if necessary.
6. Click Print to print the document.
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Printing on special media 25
Printing on special media
This section provides information about how to print on media such as envelopes, postcards,
and transparencies.
Printing on envelopes and cards
You can print envelopes and cards from Tray 1. Cards must be at least 3 by 5 inches (76.2 by 127 mm)
in size.
Tips for printing envelopes
Observe the following guidelines to avoid jams and wrinkled or torn output:
• Avoid envelopes that have a very slick finish, self-stick adhesives, clasps, or windows. Also avoid
envelopes with thick, irregular, or curled edges, or areas that are wrinkled, torn, or otherwise
damaged.
• Use a sturdy envelope of approximately 16 to 27 lb (60 to 101 g/m2) weight. Use tightly constructed
envelopes, and make sure the folds are sharply creased.
To load envelopes or cards in Tray 1
1. Lift the output tray and remove all media from the tray. Insert the stack of cards or envelopes into the
tray with the flaps facing up and to the right.
2. Slide the paper width and length guides in until they stop at the edges of the envelopes or cards.
3. Lower the output tray. Go to To print envelopes or cards from Tray 1 (Windows) or To print envelopes
or cards from Tray 1 (Mac OS).
To print envelopes or cards from Tray 1 (Windows)
1. On the File menu, click Print, and then click Properties. (The actual steps can vary; this is the most
common method.)
2. On the Paper/Quality tab, select the paper type you are using in the Type is box (for example,
HP Glossy Greeting Card Paper).
3. Select the envelope or card size from the Size is menu.
4. Change any other print settings, if necessary, and then click OK.
5. Send your job to print.
To print envelopes or cards from Tray 1 (Mac OS)
1. On the File menu, click Page Setup.
2. Select the size from the Paper Size pull-down menu.
3. Change any other settings and click OK.
4. On the File menu, click Print.
5. On the Paper Type/Quality panel, select the paper type you are using from the Paper Type pull-down
menu (such as Greeting Cards).
6. Change any other settings if necessary, then click OK.
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Printing on transparencies
You can print transparencies from Tray 1. For best results, use HP Premium Plus Inkjet Transparency Film,
which is specifically designed to work with the printer, or other transparency film that is designed for
inkjet printers.
To load transparencies
1. Remove all media from Tray 1. Insert the transparencies with the rough side down and the adhesive
strip pointing forward.
2. Slide the width and length guides until they stop at the edge of the transparencies. Slide the tray back
into its closed and locked position.
To print transparencies (Windows)
1. On the File menu, click Print, and then click Properties. (The actual steps can vary; this is the most
common method.)
2. On the Paper/Quality tab, under Print Quality, select Best in the drop-down menu.
NOTE: Use Best mode to print transparencies. Because this mode provides a longer drying time,
it ensures that the ink dries completely before the next page is delivered to the output tray.
3. Under Type is, select Transparency Films.
4. Under Size is, select the appropriate size for the transparency you are printing.
5. Change any other print settings, if necessary, and then click OK.
6. Send your job to print.
7. Remove each sheet of media as it prints and set aside to dry. Allowing wet media to stack up may
cause smearing.
To print transparencies (Mac OS)
1. On the File menu, click Page Setup.
2. In the Paper Size pull-down menu, select size, change any other settings, and click OK.
3. On the File menu, click Print.
4. On the Paper Type/Quality panel, select the Paper tab.
5. In the Paper Type pull-down menu, select the transparency type you are using.
6. In the Quality pull-down menu, select Best.
NOTE: Use Best mode to print transparencies. This mode provides a longer drying time and ensures that
the ink dries completely before the next page exits the printer.
7. Change any other print settings if necessary, and then click Print.
8. Remove each sheet of media as it prints and set aside to dry. Allowing wet media to stack up might
cause smearing.
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Printing on special media 27
Printing on custom-size media
You can print custom-size media from Tray 1. When you want to print on custom-size media, you need to
adjust the length and width guides in the tray, and, if necessary, extend the tray size to accommodate
larger media.
• Use Tray 1 when printing on paper that is 3 to 8.5 inches wide and 5 to 14 inches long (76.2 to 216
mm wide and 127 to 356 mm long).
• If your application supports custom-size media, set the media size in the application before creating
and printing the document. If your application does not support custom size media, set the size in the
printer driver, create the document, and then print it. (You might need to reformat existing documents to
print them correctly on custom paper sizes.)
For information about extending the tray size, see Loading media.
To load custom-size media
1. Raise the output tray and remove all media from Tray 1.
2. Insert the custom-size media into the tray.
3. Slide the width and length guides until they stop at the edges of the media. The guides should be snug
against the media without bending it.
CAUTION: Sliding the guides too tightly against the media can cause jams.
4. Lower the output tray.
To print custom-size media (Windows)
1. On the File menu, click Print, and then click Properties. (The actual steps can vary; this is the most
common method.)
2. On the Paper/Quality tab, select the media type from the Type is box.
3. Click the Custom button under the Size is box.
4. Enter the dimensions of the paper in the Custom Paper Size dialog box, and then click OK.
5. Change any other print settings, if necessary, and then click OK.
6. Send your job to print.
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Using the printer
28
To print custom-size media (Mac OS)
1. On the File menu, click Page Setup.
2. In the Settings pull-down menu, click Custom Paper Size.
3. Click New.
4. In the Name box, type a name for this custom page size.
5. In the Width and Height boxes, type the dimensions and set the margins, and then click Save.
6. In the Settings pull-down menu, click Page Attributes.
7. In the Paper Size pull-down menu, select the custom paper size that you created.
8. Click OK.
9. On the File menu, click Print.
10.Change any other settings if necessary.
11.Print the document.
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Using the Toolbox 29
3 Using diagnostic tools
HP provides several sources of help for you when you need information about the printer or when you
need help solving a printer problem.
Using the Toolbox
The Toolbox, which is available only to Windows users, provides status and maintenance information
about your printer. It also gives you step-by-step guidance for basic printing tasks and provides help
solving printer problems.
After installing your printer, you can open the Toolbox by clicking Start, pointing to Programs, pointing to
HP Business Inkjet 1000, and clicking HP Business Inkjet 1000 Printer Toolbox.
The Toolbox has three tabs:
• Printer Status tab
• Information tab
• Printer Services tab
Printer Status tab
The Printer Status tab shows printer status and ink level information for each ink cartridge in 12.5 percent
increments. The drop-down list displays the currently selected printer. The status window displays the
printer status.
The Ink Level Information box displays status information about the installed cartridges, including the
amount of ink available in the cartridges.
To select the Toolbox messages that appear, click Preferences from the Printer Status tab.
This table describes the buttons in the Printer Status tab and what you will find when you click each button.
Button What clicking the button does
Order Supplies Opens a temporary HTML file containing a disclaimer and agreement to
send your information to the HP website. If you accept the disclaimer,
you are connected to the HP website for supplies ordering.
Ink Cartridge Information Opens a dialog box that shows the type of cartridges the printer uses.
The dialog box also provides links to ordering information and retailer
information.
Preferences Opens a dialog box that allows you to select which Toolbox messages
appear when a printer event occurs.
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Information tab
The Information tab lets you register the printer, check for a new printer driver, view printer hardware and
printhead health information, and gain access to an online ink usage page for your printer. It also gives
you access to help information about using the printer, troubleshooting, and contacting HP.
This table describes the buttons in the Information tab and what you will find when you click each button.
Printer Services tab
The Printer Services tab provides utilities that help you maintain and test your printer. You can clean and
align your printheads, and calibrate the color on your printouts.
This table describes the buttons in the Printer Services tab and what you will find when you click
each button.
Button What clicking the button does
myPrintMileage Opens the myPrintMileage website and your printer usage information,
including printer usage patterns (ink and media use).
Printer Hardware Opens a dialog box that shows the printer model, firmware version,
and service identification number
Printhead health Opens a dialog box that shows information about the condition of the
printheads. This information appears graphically and shows whether
each printhead is in Good, Fair, or Bad condition.
HP Instant Support Opens the HP Instant Support website for support services and
troubleshooting tips.
Register Your Printer Opens a dialog box that guides you through registering the printer
online.
How Do I... Opens a dialog box that shows a list of common printer tasks and
provides help on common maintenance tasks.
Troubleshooting Opens a dialog box that shows a list of common printing problems and
provides step-by-step instructions to help solve them.
Contact HP Opens a dialog box that shows how to contact HP.
Button What clicking the button does
Align Printheads Opens a dialog box that guides you through aligning the printheads.
Clean Printheads Opens a dialog box that guides you through cleaning the printheads.
Calibrate Color Opens a dialog box that allows you to calibrate color manually.
Print a Demo page Prints a demonstration page. This is used to verify that the printer is
connected to the computer correctly and that the printer and printer
software are working properly.
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Using HP Instant Support 31
Using HP Instant Support
HP Instant Support is a Web-based tool that provides you with product-specific services, troubleshooting
tips, and information about your printer's ink and media usage (using myPrintMileage). With this
information, you can diagnose and solve printer problems and manage your printing activities and printer
supplies more effectively.
HP Instant Support provides the following information about your printer:
• Easy access to troubleshooting tips
To help you quickly resolve printer problems or prevent some problems from happening,
HP Instant Support provides tips that are customized for your printer.
• Notification of printer driver and firmware updates
When a firmware or driver update for your printer is available, a notification message will appear
on the HP Instant Support homepage. You can open the download site from the Web page.
• Access to hp services
From the website, you can find out more about the support services available for your printer (such as
maintenance programs), get information about service providers, and also make online purchase of
printer supplies and accessories.
NOTE: HP Instant Support Web pages are created dynamically. Bookmarking this site and opening the
site using the bookmark will not display the current information. Instead, open the Toolbox and on the
Information tab, click the HP Instant Support button.
Using myPrintMileage
myPrintMileage keeps track of your printer usage information to help you plan the purchase of
consumables. It consists of two parts:
• myPrintMileage website.
• myPrintMileage Agent. (This is a utility installed on your computer with the Toolbox. The Agent is
activated during installation of the printer software only if you choose to participate.)
In order to use the myPrintMileage website and the myPrintMileage Agent, you must have the following:
• The Toolbox installed.
• An Internet connection.
• The printer connected.
You can visit the myPrintMileage website from the Toolbox by clicking the myPrintMileage button on the
Information tab, or by right-clicking the myPrintMileage Agent icon in the Windows taskbar (near the
clock) and selecting View my print usage. On this website, you will be able to see the following items.
• The amount of ink you have used. (myPrintMileage forecasts how many ink cartridges you might use in
one year.)
• Whether you use more black or color ink.
• The average quantity of media you use per month for each media type.
• Number of pages printed, and the estimated number of pages you can print with the amount of ink
remaining.
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NOTE: myPrintMileage Web pages are dynamically created. Do not bookmark this page. Instead,
open the Toolbox and on the Information tab, click the myPrintMileage button.
You can enable and disable myPrintMileage at any time by right-clicking the myPrintMileage Agent icon
on the taskbar and clicking Enable or Disable.
Using the HP Inkjet Utility
The HP Inkjet Utility contains tools to calibrate the printer, clean the printheads, print a test page, print a
configuration page for the printer, and find website support information.
To display the HP Inkjet Utility
1. Double-click the Macintosh HD icon on the desktop.
2. Select Applications and select Utilities.
3. Select HP Inkjet Utility.
Viewing the HP Inkjet Utility panels
The following options are available on the HP Inkjet Utility Panel menu.
• WOW! Prints a sample page to view the print output quality.
• Ink Level. Displays ink levels in the ink cartridges.
• Test. Prints a test page and a configuration page.
• Clean. Cleans the printheads.
• Calibrate. Aligns the printheads.
• Calibrate Color. Adjusts color to correct problems with tint.
• Support. Provides access to the HP website where you can find support for the printer and information
about HP products and supplies.
• Register. Accesses the HP website to register the printer.
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Using HP Web Jetadmin 33
Using HP Web Jetadmin
HP Web Jetadmin is a Web-based system administration tool that allows remote installation and
management of networked peripherals from a Web browser. It enables network administrators to
configure network printers, manage printer features, and monitor printer status, including levels for printer
supplies.
NOTE: HP Web Jetadmin is only available if the printer is connected to a network using an optional
HP Jetdirect print server. For ordering information, see HP Jetdirect print servers.
HP Web Jetadmin supports IP-based networks only. This browser-based software can be installed and
hosted on one of the following supported platforms:
• Windows NT 4.0, 2000, or XP
• Red Hat Linux
• SuSE Linux
To download HP Web Jetadmin software and for the latest information, go to
http://www.hp.com/go/webjetadmin.
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Maintaining ink cartridges and printheads 35
4 Maintaining and troubleshooting
This section provides information about maintaining the printer and troubleshooting common printer
problems, such as paper jams and poor quality printing.
• If you know you need to replace an ink cartridge or printhead, or clean the printheads,
see Maintaining ink cartridges and printheads.
• If you know that the colors do not appear as they should, see Calibrating color.
• If you need to clear a jam, see Clearing jams.
• If you have any other usage problem, see Starting troubleshooting.
• If you had trouble installing the printer, see Troubleshooting installation issues.
Maintaining ink cartridges and printheads
The ink cartridges should not require maintenance except for replacing them when the ink runs out.
The printheads require very little maintenance.
Replacing ink cartridges
CAUTION: The ink in HP ink cartridges has been formulated to ensure superior print quality and
compatibility with your printer. Damage to the printer that results from modifying or refilling the ink
cartridges, or from using non-HP ink cartridges, is not covered under the warranty.
You do not have to replace all four ink cartridges when one runs out. Only replace the
ink cartridge for the color that is low or out.
You can check the ink levels from the Toolbox. You can also check the printer control
panel to see if an ink cartridge is low, as shown here.
The ink cartridge is low on ink when the Ink Cartridge
light blinks, and one or more of the color indicator lights
is on.
You can press the (resume button) to continue
printing.
The ink cartridge is out of ink when the Ink Cartridge
light, one or more of the color indicator lights, and the
Resume light are on.
You must replace the ink cartridge to continue printing.
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Maintaining and troubleshooting
36
To replace an ink cartridge
1. Turn the printer power on, and then lift the printing supplies cover.
2. Remove the ink cartridge that requires replacement by grasping it between your thumb and forefinger
and pulling it firmly toward you.
3. Insert the new ink cartridge into its own color-coded slot.
4. Press down firmly on the new cartridge to ensure proper contact after installation.
5. Close the printing supplies cover.
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Maintaining ink cartridges and printheads 37
Checking the printheads
If the Toolbox is installed on a computer running Windows, you can check the health of
the printheads. Replace the printheads when print quality degrades. You can also check
the quality by printing a printer configuration page. See Printing a configuration page.
To check the printheads from the Toolbox
1. Open the Toolbox.
2. On the Information tab, click Printhead Health.
3. Check the status of each of the printheads.
4. If the status of one or more printheads is listed as Bad, replace the printhead. See Replacing the
printheads.
To check the printheads using a printer configuration page
Print a printer configuration page by holding down the (power button) and pressing the
(cancel button) on the printer once. Release the (power button).
Cleaning the printheads
CAUTION: HP is not responsible for damage to the printer that results from modifying the printheads.
If the printed characters are incomplete, or if dots or lines are missing from the printouts,
you might need to clean the printheads. This is a symptom of clogged ink nozzles,
which are a result of prolonged exposure to air.
Clean the printheads from the Toolbox (Windows) or the HP Inkjet Utility (Mac OS).
Or, follow the procedures below for cleaning the printheads from the control panel.
There are three cleaning levels available. Run the level 1 cleaning. Only run the level 2 cleaning if the
results of the first cleaning were unsatisfactory. Similarly, only run the level 3 cleaning if the results of the
second cleaning were unsatisfactory.
NOTE: Only clean the printheads when necessary; cleaning the printheads uses ink and shortens the life
of the printheads.
To clean the printheads from the Toolbox
1. Open the Toolbox.
2. Click the Printer Services tab.
3. Click Clean Printheads and follow the instructions on the screen.
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Maintaining and troubleshooting
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To clean the printheads from the HP Inkjet Utility
1. Open the HP Inkjet Utility.
2. Click Clean and follow the instructions on the screen.
To perform a level 1 printhead cleaning at the control panel
1. Press and hold down the (power button).
2. While holding down the (power button), press the (cancel button) twice.
3. Release the (power button). The printer begins the printhead cleaning process.
4. Print a printer configuration page by holding down the (power button) and pressing the
(cancel button) once. Release the (power button).
5. If the results are satisfactory, the process is finished. If not, perform a level 2 printhead cleaning.
To perform a level 2 printhead cleaning at the control panel
NOTE: Only perform a level 2 printhead cleaning if the level 1 cleaning was insufficient.
1. Press and hold down the (power button).
2. While holding down the (power button), press the (cancel button) twice and then press the
(resume button) once.
3. Release the (power button). The printer begins the printhead cleaning process.
4. Print a printer configuration page by holding down the (power button) and pressing the
(cancel button) once. Release the (power button).
5. If the results are satisfactory, the process is finished. If not, perform a level 3 printhead cleaning.
To perform a level 3 printhead cleaning at the control panel
NOTE: Only perform a level 3 printhead cleaning if the level 2 cleaning was insufficient.
1. Press and hold down the (power button).
2. While holding down the (power button), press the (cancel button) twice and then press the
(resume button) twice.
3. Release the (power button). The printer begins the printhead cleaning process.
4. Print a printer configuration page by holding down the (power button) and pressing the
(cancel button) once. Release the (power button).
5. If the results are not satisfactory, replace the printheads, if you want.
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Maintaining ink cartridges and printheads 39
Cleaning the printhead contacts
To find out which printheads are compatible with your printer, see Finding supplies part numbers.
If lines or dots are still missing from printed text or graphics after you have cleaned the
printheads, the printhead contacts might be dirty.
CAUTION: Clean the printhead contacts only after you have attempted to clean the printheads
automatically. See Cleaning the printheads. Printhead contacts contain sensitive electronic components
that can be damaged easily.
To clean the printhead contacts
1. Turn the printer power on, and then lift the printing supplies cover.
2. Lift the ink cartridge cover, and then lift the printhead cover.
3. Wait two or three seconds, and then unplug the printer power cord.
4. Lift to open the printhead latch.
5. Lift up the handle of the printhead and use it to pull the printhead straight up and out of its slot.
6. Carefully remove any ink from the contact pads on the printhead using a dry cotton swab or a soft,
dry, lint-free cloth that will not come apart or leave fibers behind.
CAUTION: Only wipe the contact pads. Wiping the nozzles (located on the underside of the printhead)
can cause severe damage to the printhead.
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Maintaining and troubleshooting
40
7. If some residue remains, slightly moisten the swab with distilled, filtered, or bottled water and continue
wiping until the contacts are clean.
CAUTION: Avoid using tap water or alcohol, which could damage the printheads.
8. After cleaning, place the printhead on a sheet of paper or paper towel.
9. Clean the contact points in the printhead slot inside the printer with a dampened cotton swab.
Before re-inserting the printheads, make sure all the electrical contacts have had at least five minutes
to dry.
10.Plug in the power cord and turn on the printer. The control panel should still indicate that a printhead
is missing.
11.Reinsert the printhead into its color-coded slot. Press down firmly on the printhead to ensure
proper contact.
12.Where necessary, repeat the above steps for the remaining printheads.
13.Close the printhead latch. Ensure it is in the lock position.
14.Close the printing supplies cover.
15.Close the printhead cover and ink cartridge cover.
16.Wait while the printer initializes the printheads and prints an alignment page. If the printer does not
print an alignment page, replace the printhead you have cleaned.
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Maintaining ink cartridges and printheads 41
Aligning the printheads
Whenever you replace a printhead, the printer automatically aligns the printheads for
the best possible quality. However, if the appearance of your printed pages indicates
that the printheads are misaligned, you can align them from the control panel, from the
Toolbox (Windows), or from the HP Inkjet Utility.
To align printheads from the control panel
Hold down the (power button) and press the (resume button) three times.
To align the printheads from the Toolbox (Windows)
1. Click Start, point to Programs, point to HP Business Inkjet 1000 Series, and click
HP Business Inkjet 1000 Series Toolbox.
2. On the Services tab, click Align Printheads and click Align.
3. When the alignment procedure is complete, click OK to close the Align Printheads dialog box.
To align the printheads from the HP Inkjet Utility (Mac OS)
1. Open the HP Inkjet Utility and click Calibrate. An alignment page prints.
2. Follow the instructions on the screen to select the best-aligned pattern from the printed page.
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42
Replacing the printheads
You do not have to replace all four printheads when one needs to be replaced.
Only replace the color of printhead indicated.
You can check the status of the printheads from the Toolbox. You can also check the
printer control panel to see if a printhead needs to be replaced, as shown here.
To replace a printhead
1. Turn the printer power on, and then lift the printing supplies cover.
2. Lift to open the printhead latch.
3. Lift up the handle of the printhead and use it to pull the printhead straight up and out of its slot.
4. Remove the new printhead from its package, and then remove the protective tape.
5. Insert the printhead into its color-coded slot. Press down firmly on the printhead to ensure
proper contact.
6. Close the printhead latch. Ensure it is in the lock position.
7. Close the printing supplies cover.
8. Wait while the printer initializes the printheads. After initialization, two alignment pages print.
The printhead needs to be replaced when the
Printhead light and a color indicator light are on.
The Resume light is also on.
You must replace the printhead to continue printing.
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Calibrating color 43
Calibrating color
The printer automatically calibrates color when you change a printhead. Calibrate color manually,
as described here, when you are not satisfied with the appearance of the colors. If you are running
Windows, calibrate color from the Toolbox. If you are running the Mac OS, calibrate color from the
HP Inkjet Utility.
To calibrate color from the Toolbox
1. Click the Toolbox icon on your desktop to open the Toolbox.
2. On the Printer Services tab, click Calibrate Color and follow the directions.
To calibrate color from the HP Inkjet Utility
1. Open the HP Inkjet Utility and click Calibrate Color.
2. Follow the instructions on the screen.
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Maintaining and troubleshooting
44
Clearing jams
If the print media is jammed in the printer, follow these instructions to clear the jam.
To clear a jam
1. Remove all media from the output tray.
2. Check the optional auto-duplex unit or rear access panel.
a. Push the button on either side of the auto-duplex unit or rear access panel and remove it.
b. If you locate the jammed media inside the printer, grasp it with both hands and pull it towards you.
c. If the jam is not there, push the latch on the top of the auto-duplex unit (if you have one) and lower
its cover. If the jammed media is inside, carefully remove it. Close the cover.
d. Reinsert the auto-duplex unit or rear access panel into the printer.
e. If you cannot locate the jam, go to step 3.
3. Lift the output tray and check for a jam in Tray 1.
a. If the media is jammed in Tray 1, pull out Tray 1. (Otherwise, go to step 4.)
b. Pull the paper towards you as shown in the diagram.
c. Lower the output tray and reposition Tray 1.
4. Open the top cover and look inside to ensure there is no paper remaining inside the printer. If there is
paper inside the printer, follow the steps listed here. Otherwise, go to step 6.
a. When you lift the top cover, the carriage should return to its position on the right side of the printer.
If the carriage does not return to the right side, turn the printer off.
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Clearing jams 45
WARNING! Do not reach into the printer when the printer is on and the carriage is stuck.
b. Free any wrinkled media and pull the sheet towards you through the top of the printer.
5. After you clear the jam, close all covers, turn on the printer (if you turned it off), and then press the
(resume button) to continue the print job.
The printer will continue the print job on the next page. You will need to resend the page or pages that
were jammed in the printer.
To avoid jams
• Make sure that nothing is blocking the paper path.
• Do not overload the trays. Tray 1 holds up to 150 sheets of plain paper or 30 transparencies.
• Load paper properly. See Loading media.
• Do not use media that is curled or crumpled.
• Always use media that conforms with specifications listed in Selecting print media.
• Make sure that the output tray is not overly full when you send a job to print.
• Be sure to align the media against the right side of the tray and the front guide.
• Verify that the guides are adjusted snugly against the stack, but that they do not crinkle or bend it.
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46
Starting troubleshooting
Start in this section if you are having a problem with the printer.
• If you have a jam, see Clearing jams.
• If you have a different type of paper-feed problem, such as the paper is skewing, it is not being picked
up, or you cannot reinsert a tray into the printer, see Resolving paper-feed problems.
• Otherwise, if the printer is not working properly or if the print quality is not what you expect, try the
following steps first.
• Check that the power cord is securely connected to the printer and plugged into a live
electrical outlet.
• Check that the Power (green) light is on and not blinking. When the printer is first turned on, it takes
approximately 45 seconds to warm up.
• Check that no other lights on the control panel are on or blinking. If lights are on or blinking,
see Printer lights reference.
• Check that you can print a printer configuration page. See Printing a configuration page.
• Check that the USB cable between the printer and the computer is connected.
• Check that no error messages appear on the computer screen.
• Check that you do not have too many programs open when your are trying to perform a task.
Close programs that are not in use, or restart the computer before attempting the task again.
After you have tried these steps, see the following sections for information about more specific problems:
• Resolving printer problems
• Resolving printing problems (includes print-quality issues)
• Resolving paper-feed problems (including skewing)
If none of these suggestions solve the problem, see Support and warranty.
NOTE: For more information about how to troubleshoot Macintosh printing problems, see the
Mac Readme file on the Starter CD.
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Printing a configuration page 47
Printing a configuration page
When you are experiencing a problem with your printer and you cannot discover the source of the
problem, you can print a printer configuration page that provides more information about the problem.
You can print the printer configuration page from the control panel. If you are using a computer that is
running Windows, you can also print the printer configuration page from the Toolbox.
If you still cannot resolve the problem after reviewing the printer configuration page and trying the steps in
the troubleshooting section, call the HP Customer Care Center. Keep the printer configuration page,
because it provides information that might be useful to Customer Care Center in helping you to
troubleshoot a printer problem.
To print a printer configuration page from the control panel
1. Turn the printer on.
2. Press and hold down the (power button). While holding down the (power button), press the
(cancel button) one time.
3. Release the (power button). Your printer prints a printer configuration page.
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Resolving printer problems
This section provide solutions to common problems that involve the operation of the printer.
Printer shuts down unexpectedly
Check the power
• Make sure the power cord is connected firmly to the printer and to a working outlet, and that the
printer is turned on. The Power light on the control panel of the printer should be green. Try turning the
printer off, and then on again.
• When the printer is first turned on, it takes approximately 45 seconds to warm up. Wait for the printer
to warm up.
Check the printer vents
• The printer vents are located on the left side of the printer. If the printer vents are covered and the
printer overheats, it automatically turns off. Make sure the vents are not covered and the printer is in a
cool, dry location.
Printer is not responding (nothing prints)
If you tried to print when the printer was off, an alert message should have appeared on your computer
screen. If the printer was off and you did not see a message when you tried to print, the printer setup might
be incorrect. To correct this problem, reinstall the software that came with your printer.
Check the power
• Make sure that the printer power is on. To turn the printer power on, press and hold the
(power button) on the printer for a few seconds. After a brief printer startup, you should see a
steady green light on the corner of the button.
• When the printer is first turned on, it takes approximately 45 seconds to warm up. Wait for the printer
to warm up.
Check the connections
• Make sure that the power cord is securely connected from your printer to a working outlet. If you still
cannot turn the printer on, you might have a faulty power cord or control panel. Unplug the printer and
call the HP Customer Care Center. See Support and warranty.
• Make sure that both ends of the USB cable are secure.
Check the printer setup
• Check that the ink cartridges, and printheads are loaded correctly. Make sure that all the tape has
been removed from the printheads.
• Check that the top cover and printing supplies cover are closed.
• Make sure media is loaded correctly in the tray and that the media is not jammed in the printer.
• Check to make sure that your printer is selected as the current or default printer and that Pause Printing
is not selected. The default printer is the one that is used if you choose the Print command without first
specifying which printer you want to use with an application. The default printer should be the printer
that you use most often.
If the printer selection is a problem, open the Printers folder in Windows and set this printer as the
default. In the Mac OS, set this printer as the default in the Chooser or the Print Center.
Page: 51
Maintaining
and
troubleshooting
Resolving printer problems 49
All lights are blinking
A non-recoverable error has occurred
• For example, the printhead carriage might be jammed. Try turning the printer off and then on again.
If the printer does not recover, unplug the printer from the power outlet and call HP Customer Support.
See Support and warranty.
Printer takes a long time to print
Check your system configuration
• Make sure that your computer meets the minimum system requirements for the printer.
See System requirements.
Check your port setting
• The port setting configuration in your system might not be set to ECP.
See the manual that came with your computer for information about how to change your port setting,
or contact your computer manufacturer.
Check the settings
• If the Type is set to Transparencies, or if the AutoSelect Type setting determines that you are printing
transparencies, or if you chose Best mode, then printing will take longer. If you want these settings to
be used, wait for the printer to finish. Otherwise, change the settings in the driver and print again.

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