HP 595199-001 manual

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  • Brand: HP
  • Product: Keyboard
  • Model/name: 595199-001
  • Filetype: PDF
  • Available languages: English

Table of Contents

Page: 0
Compaq Presario CQ62 Notebook PC
HP G62 Notebook PC
Maintenance and Service Guide
Document Part Number: 602633-001
January 2010
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; and performing
computer disassembly procedures.
Page: 2
© Copyright 2010 Hewlett-Packard Development Company, L.P.
ATI and ATI Mobility Radeon are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and
used by Hewlett-Packard Company under license. Intel, Arrandale, and Core are trademarks of Intel corporation in the U.S. and other
countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in
the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: January 2010
Document Part Number: 602633-001
Page: 3
Revision History
Revision Publication Date Description
A October 2010 ■ Chapter 1 — added new descriptions for the following components:
❏ Hard drive
❏ Memory module
❏ Processor
❏ WLAN module
■ Chapter 3 and Chapter 4 —added new spare part numbers and
descriptions for the following components:
❏ Base enclosure
❏ Display assembly
❏ Display back cover
❏ Display bezel
❏ Hard drive
❏ Memory module
❏ Optical drive
❏ Processor
❏ System board
❏ Thermal module
❏ Top cover
❏ WLAN module
Page: 4
Safety warning notice
ÅWARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly
on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface,
such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow
the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).
Page: 6
Maintenance and Service Guide iv
Contents
1 Product description
2 External component identification
Top components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Left-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Display components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
Wireless antennas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9
Additional hardware components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10
3 Illustrated parts catalog
Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Computer major components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Display assembly components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9
Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11
Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12
Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13
Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14
4 Removal and replacement procedures
Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Service tag. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6
Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7
Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8
Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10
Wireless module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12
Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14
Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17
Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20
Power button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–23
Touchpad button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–24
Page: 7
v Maintenance and Service Guide
Contents
Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–25
Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–26
USB board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–33
Power connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–34
Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–35
Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–36
System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–37
RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–40
Fan/heat sink assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–41
Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–47
RJ-11 connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–50
5 Setup Utility
Starting Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Changing the language of Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Navigating and selecting in Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
Displaying system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
Restoring default settings in Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
Exiting Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
Setup Utility menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4
Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4
6 Specifications
Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1
39.6-cm (15.6-in) HD display specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2
Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications. . . . . . 6–4
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive specifications . . . . . . . . . 6–5
System DMA specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5
System interrupt specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6
System I/O address specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6
System memory map specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8
7 Backup and recovery
Creating recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1
When to back up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2
Backup suggestions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2
Using system restore points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3
Performing a recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4
Recovering from the recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4
Recovering from the dedicated recovery partition (select models only) . . . . . . . . . . . . . . . . . . . . . . . 8–4
8 Connector pin assignments
Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1
Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1
External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2
HDMI. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3
Page: 8
Contents
Maintenance and Service Guide vi
RJ-11 (modem). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4
RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4
Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–5
9 Power cord set requirements
Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1
Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–2
10Recycling
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1
Page: 10
Maintenance and Service Guide 1–1
1
Product description
Category Description
Presario
CQ62 Intel
UMA
Presario
CQ62 Intel
Discrete
HP G62
UMA
HP G62
Discrete
Product name Compaq Presario CQ62 Notebook PC X X
HP G62 Notebook PC X X
Processors Intel® Core™ i7-620M Processor (4M cache,
2.66 GHz, SC turbo up to 3.33 GHz)
X X X X
Intel Core i5-540M Processor (3M cache, 2.53
GHz, SC turbo up to 3.06 GHz)
X X X X
Intel Core i5-520M Processor (3M cache, 2.4
GHz, SC turbo up to 2.93 GHz)
X X X X
Intel Core i5-430M Processor (3M cache, 2.26
GHz, SC turbo up to 2.53 GHz)
X X X X
Intel Core i3-350M Processor (3M cache, 2.26
GHz)
X X X X
Intel Core i3-330M Processor (3M cache, 2.13
GHz)
X X X X
Chipset Intel HM55 X X X X
Graphics IATI Mobility Radeon™ HD5430 with 512 MB
dedicated video memory
X X
Intel HD Graphics (UMA, integrated) with
shared video memory
X X
■ Up to 251 MB of graphics subsystem
memory when total system RAM equals or is
greater than 1024 MB
■ Up to 358 MB of graphics subsystem
memory when total system RAM equals or is
greater than 2048 MB
X X
Panel 39.6-cm (15.6-in) HD LED BrightView display
panel (1366 × 768)
X X X X
16:9 Wide Aspect Ratio X X X X
Memory 2 customer-accessible/upgradable SODIMM
slots
X X X X
Supports dual-channel memory
DDR3, 1066 MHz
X X X X
Supports up to 8 GB of system memory X X X X
Supports the following configurations:
■ 4096 MB total system memory (2048 × 2) X X X X
■ 3072 MB total system memory (2048 × 1 +
1024 × 1)
X X X X
Page: 11
1–2 Maintenance and Service Guide
Product description
■ 2048 MB total system memory (2048 × 1,
1024 × 2)
X X X X
■ 1024 MB total system memory (1024 × 1) X X X X
Hard drives Supports all 9.5-mm, 6.35-cm (2.50-in) SATA
hard drives
X X X X
Customer accessible X X X X
Single hard drive configurations:
750 GB, 5400 rpm X X X X
640 GB, 5400 rpm X X X X
500 GB, 7200 rpm X X X X
320 GB, 7200 rpm X X X X
250 GB, 7200 rpm X X X X
160 GB, 7200 rpm X X X X
Optical drives 12.7 mm fixed SATA tray load X X X X
DVD±RW and CD-RW SuperMulti Double-Layer
Combo Drive with LightScribe
X X X X
Blu-ray ROM with LightScribe DVD±R/RW
SuperMulti Double-Layer Drive
X X X X
Webcam
(select models only)
VGA camera, fixed angle with activity light and
single analog microphone
X X X X
Microphone Integrated single analog microphone (for
models with no webcam)
X X X X
Audio High-definition audio supports Microsoft®
premium requirements with Presario/HP Altec
Lansing speakers
X X X X
Modem
(select models only)
56K V.92 data/fax MDC modem
(computer models not equipped with a modem
have a cover over the RJ-11 jack opening)
X X X X
Supports all worldwide certification
requirements
X X X X
Ethernet Integrated 10/100 network interface card (NIC) X X X X
Realtek 8102E X X X X
Wireless Integrated wireless local area network
(WLAN) by way of wireless module:
2 wireless antennas built into display assembly X X X X
Support for no-WLAN option X X X X
Support for the following WLAN formats: X X
■ Atheros 54g 802.11 b/g X X X X
■ Atheros 54g 802.11 b/g with Bluetooth X X X X
■ Broadcom 54g 802.11 b/g X X X X
■ Broadcom 54g 802.11 b/g with Bluetooth X X X X
■ Intel Wi-Fi 5100 X X X X
Category Description
Presario
CQ62 Intel
UMA
Presario
CQ62 Intel
Discrete
HP G62
UMA
HP G62
Discrete
Page: 12
Product description
Maintenance and Service Guide 1–3
■ Intel Wi-Fi 5100 with Bluetooth X X X X
External media
cards
(select models only)
Digital Media Slot supporting SD, MMC, MS,
MSPro, xD cards. Supports mini versions of SD,
MMC, MS Duo with adapter, not included
X X X X
Ports Audio-in (stereo microphone) X X X X
Audio-out (stereo headphone) X X X X
High-Definition Multimedia Interface (HDMI)
version 1.3 supporting 1080p with
High-bandwidth Digital Content Protection
(HDCP) key (select models only)
X X X X
Hot plut/unplug with auto-detect X X X X
RJ-11 (modem, select models only) X X X X
RJ-45 (Ethernet) X X X X
USB (3; one is an eSATA/USB port) X X X X
VGA (Dsub 15-pin) supporting
1600 × 1200 external resolution at 75 Hz
X X X X
Multi-pin AC power X X X X
Keyboard and
TouchPad
Full-size keyboard, 39.62-cm (15.6-in) with
numeric keypad
X X X X
Supports 2-way scroll with legend X X X X
Taps enabled as default X X X X
Power
requirements
65-W AC adapter with localized cable plug
support
X X
90-W AC adapter with localized cable plug
support
X X
6-cell, 2.20 Ah, 47 Wh battery X X X X
Security Kensington Security Lock X X X X
Operating system Preinstalled:
Windows 7® Professional 32 and 64-bit X X X X
Windows 7 Home Premium 32 and
64-bit
X X X X
Windows 7 Home Basic 32 and
64-bit
X X
FreeDOS X X
Serviceability End-user replaceable parts:
AC adapter X X X
Battery (system) X X X
Hard drive X X X X
Memory module X X X X
Optical drive X X X X
Mini Card components X X X X
Category Description
Presario
CQ62 Intel
UMA
Presario
CQ62 Intel
Discrete
HP G62
UMA
HP G62
Discrete
Page: 14
Maintenance and Service Guide 2–1
2
External component identification
Top components
TouchPad
To view or change the pointing device preferences:
1. Select Start > Devices and Printers.
2. Right-click the device representing the computer.
3. Select Mouse settings.
Item Component Function
1 TouchPad light Off—Touchpad is on.
Amber—Touchpad is off.
2 TouchPad* Moves the pointer and selects or activates items on the screen.
3 Left TouchPad button* Press the left side of the TouchPad button to execute functions
like the left button on an external mouse.
4 Right TouchPad button* Press the right side of the TouchPad button to execute functions
like the left button on an external mouse.
*This table describes factory settings.
Page: 15
2–2 Maintenance and Service Guide
External component identification
Lights
✎Your computer might look slightly different from the illustration in this section.
Item Component Description
1 Touchpad light Off—TouchPad is enabled.
Amber—TouchPad is disabled.
2 Caps lock light On—Caps lock is on.
3 Power light On—The computer is on.
Flashing—The computer is in Sleep.
Off—The computer is off or in Hibernation.
4 Wireless on/off light White—An integrated wireless device, such as a wireless local
area network (WLAN) device and/or a Bluetooth device, is on.
Amber—No wireless devices are detected.
Page: 16
External component identification
Maintenance and Service Guide 2–3
Buttons
Item Component Description
1 Speakers grill Two integrated speakers produce sound.
2 Power button* ■ When the computer is off, press the button to turn on the
computer.
■ When the computer is on, press the button to initiate Sleep.
■ When the computer is in Sleep, press the button to exit Sleep.
■ When the computer is in Hibernation, press the button to exit
Hibernation.
If the computer has stopped responding and Windows shutdown
procedures are ineffective, press and hold the power button for at
least 5 seconds to turn off the computer.
To learn more about your power settings, select Start > Control
Panel > System and Security > Power Options.
*This table describes factory settings. For information about changing factory settings, see the user guides located in Help and
Support.
Page: 17
2–4 Maintenance and Service Guide
External component identification
Keys
✎Your computer might look slightly different from the illustration in this section.
Item Component Description
1 esc key Displays system information when pressed at the same time as
the fn key.
2 Send e-mail key Opens a new e-mail in your default e-mail client.
3 Media application key Launches CyberLink PowerDVD.
4 Web browser key Launches default web browser.
5 Print key Sends the currently-active document to the default printer.
6 Calculator key Launches the calculator application.
7 fn key Displays system information when pressed in conjunction with the
esc key.
8 Windows logo key Displays the Windows Start menu.
9 Windows applications key Displays a shortcut menu for items where the cursor is positioned.
10 Actions keys Executes frequently-used system actions.
Page: 18
External component identification
Maintenance and Service Guide 2–5
Left-side components
✎Your computer might look slightly different from the illustration in this section.
Item Component Function
1 External monitor port Connects an external VGA monitor or projector.
2 Vent Enables airflow to cool internal components.
✎ The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the
internal fan to cycle on and off during routine operation.
3 HDMI port (select models only) Connects an optional video or audio device, such as a high-definition
television, or any compatible digital or audio component.
✎ Depending on your computer model, the computer might include
an HDMI port or a USB port at this location.
4 RJ-45 (network) jack Connects a network cable.
5 USB ports (2) Connects an optional USB device.
6 Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array
microphone, or monaural microphone.
7 Audio-out (headphone) jack Produces sound when connected to optional powered stereo
speakers, headphones, earbuds, a headset, or television audio.
8 Digital media slot (select models only) Support the following optional digital card formats:
■ Memort Stick (MS)
■ Memory Stick Pro (MSP)
■ MultiMediaCard (MMC)
■ Secure Digital (SD) Memory Card
■ xD-Picture Card (XD)
9 Drive light On—The hard drive is in use.
Page: 19
2–6 Maintenance and Service Guide
External component identification
Right-side components
✎Your computer might look slightly different from the illustration in this section.
Item Component Function
1 Optical drive light Flashing—The optical drive is being accessed.
2 USB port Connects to an optional USB device.
3 RJ-11 (modem) jack (select models only) Connects a modem cable.
4 AC adapter light Flashing white—The computer is in Sleep.
On white—The computer is connected to external power.
Flashing amber—The computer is charged.
Off—The computer is not connected to external power.
5 Power connector Connects an AC adapter
6 Security cable slot Attaches an optional security cable to the computer.
✎ The security cable is designed to act as a deterrent, but it might
not prevent the computer from being mishandled or stolen.
Page: 20
External component identification
Maintenance and Service Guide 2–7
Bottom components
Item Component Function
1 Battery bay Holds the battery.
2 Vents (4) Enable airflow to cool internal components.
✎ The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the
internal fan to cycle on and off during routine operation.
3 Battery release latch Releases the battery from the battery bay.
4 Memory module compartment Contains two memory module slots.
Holds a wireless LAN module.
Ä To prevent an unresponsive system, replace the wireless
module with only a wireless module authorized for use in
the computer by the governmental agency that regulates
wireless devices in your country or region. If you replace
the module and then receive a warning message, remove
the module to restore computer functionality, and then
contact technical support through Help and Support.
5 Hard drive bay Holds the hard drive.
Page: 21
2–8 Maintenance and Service Guide
External component identification
Display components
Item Component Description
1 Internal microphone Records sound
2 Webcam (select models only) Records audio and video and captures still photographs
3 Webcam light (select models only) On—The webcam is in use.
Page: 22
External component identification
Maintenance and Service Guide 2–9
Wireless antennas
The computer model has at least 2 antennas that send and receive signals from 1 or more wireless devices. These
antennas are not visible from the outside of the computer.
✎For optimal transmission, keep the areas immediately around the antennas free from obstructions.
To see wireless regulatory notices, see the section of the Regulatory, Safety and Environmental Notices that applies
to your country or region. These notices are located in Help and Support.
Page: 23
2–10 Maintenance and Service Guide
External component identification
Additional hardware components
Item Component Description
1 Power cord* Connects an AC adapter to an AC outlet.
2 AC adapter Converts AC power to DC power.
3 Battery* Powers the computer when the computer is not connected to
external power.
*Batteries and power cords vary in appearance by region and country.
Page: 24
Maintenance and Service Guide 3–1
3
Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model number located on
the service tag.
Component Description
1 Product name The name affixed to the front of the computer.
2 Serial number (s/n) An alphanumeric identifier that is unique to each product.
3 Part number/Product number
(p/n)
This number provides specific information about the product’s hardware
components. The part number helps a service technician to determine what
components and parts are needed.
4 Warranty period The duration of the warranty period for the computer.
5 Model description An alphanumeric identifier used to locate documents, drivers, and support for the
computer.
Page: 25
3–2 Maintenance and Service Guide
Illustrated parts catalog
Computer major components
Page: 26
Illustrated parts catalog
Maintenance and Service Guide 3–3
Item Description Spare part number
1 39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED) display assembly for
use in:
HP G62 biscotti computer models 595185-001
HP G62 biscotti computer models with webcam 595186-001
Presario CQ62 biscotti computer models 602170-001
Presario CQ62 biscotti computer models with webcam 602171-001
Presario CQ62 matte black computer models 595187-001
Presario CQ62 matte black computer models with webcam 595188-001
HP G62 silver computer models (for model 1.1 only) 605141-001
HP G62 silver computer models with webcam (for model 1.1 only) 605142-001
HP G62 matte black computer models (for model 1.1 only) 608109-001
HP G62 matte black computer models with webcam (for model 1.1 only) 608110-001
HP G62 charcoal computer models (for model 1.2 only) 615583-001
HP G62 charcoal computer models with webcam (for model 1.2 only) 615584-001
HP G62 imperial blue computer models (for model 1.2 only) 622562-001
HP G62 imperial blue computer models with webcam (for model 1.2 only) 622563-001
2 Power button board 595204-001
3 Keyboard (includes keyboard cable) for use in:
Adriatics 595199-BA1
Belgium 595199-A41
Brazil (for model 1.1 only) 595199-201
Canada 595199-121
Czech Republic 595199-221
France 595199-051
Germany 595199-041
Greece 595199-DJ1
Hungry 595199-211
for International use 595199-B31
Israel 595199-BB1
Italy 595199-061
Japan 595199-291
Korea 595199-AD1
Latin America 595199-161
North America 595199-001
Norway 595199-DH1
Portugal 595199-131
Russia 595199-251
Saudi Arabia 595199-171
(Continued)
Page: 27
3–4 Maintenance and Service Guide
Illustrated parts catalog
Spain 595199-071
Switzerland 595199-BG1
Taiwan 595199-AB1
Thailand 595199-281
Turkey 595199-141
United Kingdom 595199-031
4 Speaker assembly (includes cable) 602744-001
5 Top cover (includes TouchPad board) for use in:
Biscotti computer models 595206-001
Matte black computer models 595207-001
Charcoal computer models (for model 1.2 only) 615590-001
Silver computer models (for model 1.1 only) 605147-001
Imperial blue computer models (for model 1.2 only) 622567-001
6 Fan/heat sink assembly (includes replacement thermal material) for use with:
UMA systems 595832-001
Discrete systems 595833-001
GL40 UMA systems (for models 1.1 and 1.2 only) 606573-001
HD545V discrete systems (for model 1.1 only) 617024-0010
Thermal pad kit for South Bridge chipset 634433-001
7 Touchpad button board 595203-001
8 Modem module (select models only)
All countries and regions except for Australia and New Zealand (for models 1.0 and 1.1
only)
510100-001
Australia and New Zealand (for models 1.0 and 1.1 only) 510100-011
9 RTC battery 602745-001
10 System board
HM55 Discrete system board (for models 1.0 and 1.1 only) 595181-001
HM55 UMA system board 595182-001
HM55 HDMI Discrete system board (for models 1.0 and 1.1 only) 595183-001
HM55 HDMI UMA system board 595184-001
HM55 HD545V discrete system board (for model 1.1 only) 615577-001
HM55 HD545V discrete system board with HDMI card reader (for model 1.1 only) 615578-001
GL40 UMA system board (for models 1.1 and 1.2 only) 605139-001
GL40 UMA system board with HDMI card reader (for models 1.1 and 1.2 only) 605140-001
HD5470/512 MB discrete system board (for model 1.2 only) 615579-001
HD5470/512 MB discrete system board with HDMI card reader (for model 1.2 only) 615580-001
HD5470/1 G discrete system board (for model 1.2 only) 615581-001
HD5470/1 G discrete system board with HDMI card reader (for model 1.2 only) 615582-001
(Continued)
Item Description Spare part number
Page: 28
Illustrated parts catalog
Maintenance and Service Guide 3–5
GL40 DDR2 UMA system board (for model 1.1 only) 616448-001
GL40 DDR2 UMA system board with HDMI card reader (for model 1.1 only) 616449-001
HM55 WiMax UMA system board with HDMI card reader (for model 1.2 only) 628482-001
11 Memory module (1066 MHz, DDR3)
1 GB (1066 MHz, DDR3) 598859-001
2 GB (1066 MHz, DDR3) 598856-001
4 GB (1066 MHz, DDR3) (for model 1.2 only) 599092-001
1 GB (6400 MHz, DDR2) (for model 1.1 only) 619545-001
2 GB (6400 MHz, DDR2) (for model 1.1 only) 619546-001
12 Hard drive (includes hard drive bracket and screws)
750 GB, 5400 rpm (for model 1.2 only) 603787-001
640 GB, 5400 rpm 603785-001
500 GB, 7200 rpm 634919-001
320 GB, 7200 rpm 599055-001
250 GB, 7200 rpm 599054-001
160 GB, 7200 rpm 599053-001
Hard Drive Hardware Kit (not illustrated, includes bracket and screws) 599057-001
13 Processor (includes replacement thermal material)
Intel Core i7-620M Processor (4M cache, 2.66 GHz, SC turbo up to 3.33 GHz) (for model
1.0 only)
587259-001
Intel Core i5-540M Processor (3M cache, 2.53 GHz, SC turbo up to 3.06 GHz) 594188-001
Intel Core i5-520M Processor (3M cache, 2.4 GHz, SC turbo up to 2.93 GHz) 594187-001
Intel Core i5-430M Processor (3M cache, 2.26 GHz, SC turbo up to 2.53 GHz) 597624-001
Intel Core i3-350M Processor (3M cache, 2.26 GHz) 597623-001
Intel Core i3-330M Processor (3M cache, 2.13 GHz) (for model 1.0 only) 597622-001
Intel Penryn T4300 Processor (3M cache, 2.1 GHz) (for model 1.1 only) 572929-001
Intel Penryn T3100 Processor (3M cache, 1.9 GHz) (for model 1.1 only) 572925-001
Intel Penryn T4400 Processor (3M cache, 2.2 GHz) (for models 1.1 and 1.2 only) 584296-001
Intel Penryn T3300 Processor (3M cache, 2.0 GHz) (for models 1.1 and 1.2 only) 592399-001
Pentium Arrandale P6000 Processor (3M cache, 1.86 GHz) (for models 1.1 and 1.2 only) 613586-001
Pentium Arrandale P6100 Processor (3M cache, 2.0 GHz) (for model 1.2 only) 613587-001
Intel Penryn T4500 Processor (3M cache, 2.3 GHz) (for model 1.1 only) 591880-001
Intel Core i5-450M Processor (3M cache, 2.4 GHz, SC turbo up to 2.53 GHz) (for models
1.1 and 1.2 only)
613585-001
Intel Core i3-370M Processor (3M cache, 2.4 GHz, SC turbo up to 2.53 GHz) (for models
1.1 and 1.2 only)
613584-001
Intel Core i5-560M Processor (3M cache, 2.66-3.2 GHz, SC turbo up to 2.53 GHz) (for
model 1.2 only)
625824-001
Intel Core i5-460M Processor (3M cache, 2.53 GHz, SC turbo up to 2.53 GHz) (for model
1.2 only)
626039-001
(Continued)
Item Description Spare part number
Page: 29
3–6 Maintenance and Service Guide
Illustrated parts catalog
Intel Core i3-380M Processor (3M cache, 2.53 GHz, SC turbo up to 2.53 GHz) (for model
1.2 only)
625823-001
Intel Pentium P6200 Processor (3M cache, 2.13 GHz) (for model 1.2 only) 625831-001
Intel Core i5-580M Processor (3M cache, 2.66-3.33 GHz, SC turbo up to 2.53 GHz) (for
model 1.2 only)
625825-001
Intel Penryn T3500 Processor (3M cache, 2.1 GHz) (for model 1.2 only) 625830-001
Intel Celeron 900 Processor (3M cache, 2.2 GHz) (for models 1.1 and 1.2 only) 534419-001
Thermal pad kit for processor 634428-001
14 Wireless (WLAN) module
Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter for use in Canada, the Cayman Islands,
Guam, Puerto Rico, the United States, and the US Virgin Islands
580101-001
Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentian, Armenia, Australia, Austria,
AzerbaijanBahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bhutan, Bosnia and
Herzegovina, Botswana, Brazil, Brunei, Bulgeria, Burkina Faso, Burundi, Cambodia,
Cameroon, Cape Verde, Central African Republic, Chad, Chile, China, Colombia, Comoros,
Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Zaire, Denmark, Djibouti, Dominica,
Dominican Republic, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Grenada, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Indonesia, Ireland, Italy, Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Korea-South, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon,
Lesotho, Liberia, Martinique, Nether Antilles, French Guiana, Aruba, British Virgin Islands,
Bermuda, Syria, Guadeloupe, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagaascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal,
Republic of Moldova, Romania, rwanda, Samoa, San Marino, Sao tome and Principe, Saudi
Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St.
Lucia, St. Vincent and Gren, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Thailand, Timor (East), Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, United Arab Emirates ,United Kingdom, Uruguay,
Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, and Zimbabwe
580101-002
(Continued)
Item Description Spare part number
Page: 30
Illustrated parts catalog
Maintenance and Service Guide 3–7
Intel WiFi Link 5100 802.11/b/g/n WLAN module for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin,
Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin
Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Canada, Cape Verde, the
Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo,
Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the
Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea,
Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guam, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland,
Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan,
Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique,
Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand,
Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the
Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore,
Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri
Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland,
Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago,
Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, the United
Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
593530-001
Intel WiFi Link 5100 802.11/b/g WLAN module for use in Pakistan, Russia, and Ukraine (for
model 1.0 only)
593531-001
Broadcom 4312G 802.11 b/g WiFi adapter for use in Canada, the Cayman Islands, Guam,
Puerto Rico, the U.S. Virgin Islands, and the United States (for models 1.0 and 1.1 only)
582562-001
Broadcom 4312G 802.11 b/g WiFi adapter for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the
Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda,
Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands,
Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African
Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the
Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,
Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,
France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece,
Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong
Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan,
Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the
Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's
Republic of China, Peru, the Philippines, Poland, Portugal, the Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia,
Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St.
Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom,
Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
(for models 1.0 and 1.1 only)
582562-002
Realtek RTL8191SE 802.11b/g/n 1x1 WiFi Adapter 593533-001
(Continued)
Item Description Spare part number
Page: 31
3–8 Maintenance and Service Guide
Illustrated parts catalog
Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter
(BT3.0+HS ready) (for model 1.2 only)
602992-001
Intel Centrino Advanced -N + WiMAX 6250 (for model 1.2 only) 619997-001
Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter
(BT3.0+HS ready) (for model 1.2 only)
600370-001
15 Optical drive (includes optical drive bezel and bracket)
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with:
Biscotti computer models 599062-001
Matte black computer models (for models 1.1 and 1.2 only) 600651-001
Silver computer models (for model 1.1 only) 608112-001
Charcoal computer models (for model 1.2 only) 615588-001
Imperial blue computer models (for model 1.2 only) 622565-001
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with:
Biscotti computer models 599063-001
Matte black computer models (for models 1.1 and 1.2 only) 600652-001
Silver computer models (for model 1.1 only) 608114-001
Charcoal computer models (for model 1.2 only) 615589-001
Imperial blue computer models (for model 1.2 only) 622566-001
16 Battery
6-cell Li-lon, 2.20 Ah, 47 Wh 593553-001
6-cell Li-lon, 2.55 Ah, 55 Wh 593554-001
17 Power connector (includes cable) 602743-001
18 USB board 595205-001
19 RJ-11 connector included in Cable Kit (see “Cable Kit” on page 13 for spare part
component information)
595201-001
20 Bluetooth® module (for models 1.0 and 1.1 only) 537921-001
Bluetooth cable (for models 1.0 and 1.1 only) 602538-001
21 Base enclosure
With HDMI card reader for biscotti computer models 617019-001
Without card reader for biscotti computer models 617020-001
With HDMI card reader for matte black computer models (for models 1.1 and 1.2 only) 617021-001
Without card reader for matte black computer models (for models 1.1 and 1.2 only) 617022-001
With HDMI card reader for silver computer models (for model 1.1 only) 617023-001
With HDMI card reader for charcoal computer models (for model 1.2 only) 615591-001
With HDMI card reader for imperial blue computer models (for model 1.2 only) 622568-001
Rubber Kit (not illustrated, includes four rubber feet) 600849-001
Plastics Kit (see “Plastics Kit” on page 11 for spare part component information) 595200-001
22 Hard drive cover
23 Memory module cover
Item Description Spare part number
Page: 32
Illustrated parts catalog
Maintenance and Service Guide 3–9
Display assembly components
Page: 33
3–10 Maintenance and Service Guide
Illustrated parts catalog
Item Description Spare part number
1 Display bezel
Presario CQ62 with webcam and microphone modules 595190-001
Presario CQ62 with microphone module only 595189-001
HP G62 with webcam and microphone modules 595193-001
HP G62 with microphone module only 595192-001
HP G62 CCFL with webcam and microphone modules (for model 1.1 only) 616460-001
2 Display hinges 595195-001
3 High Definition display panel (includes display panel and backlight cables) 595130-001
High definition CCFL display panel (includes display panel and backlight cables) (for model
1.1 only)
616450-001
4 Webcam board 600166-001
LCD cable kit 595196-001
5 Wireless antenna (includes wireless antenna transceivers and cable)
Webcam cable
LCD cable
6 Display enclosure (includes logo) for use with:
HP G62 biscotti computer models 595191-001
Presario CQ62 biscotti computer models 602172-001
Presario CQ62 matte black computer models 595194-001
HP G62 silver computer models (for model 1.1 only) 605145-001
HP G62 matte black computer models (for model 1.1 only) 608111-001
HP G62 CCFL biscotti computer models (for model 1.1 only) 616461-001
HP G62 charcoal computer models (for model 1.2 only) 615585-001
HP G62 imperial blue computer models (for model 1.2 only) 622564-001
7 Display hinge covers 600650-001
Display Rubber Kit (not illustrated, includes display bezel rubber screw covers) 595198-001
Display Screw Kit (not illustrated) 595197-001
Page: 34
Illustrated parts catalog
Maintenance and Service Guide 3–11
Plastics Kit
Item Description Spare part number
Plastics Kit: 595200-001
1 Hard drive cover
2 Wireless module compartment cover
Page: 35
3–12 Maintenance and Service Guide
Illustrated parts catalog
Mass storage devices
Item Description Spare part number
1 Hard drive (includes connector and bracket)
750 GB, 5400 rpm (for model 1.2 only) 603787-001
640 GB, 5400 rpm 603785-001
500 GB, 7200 rpm 634919-001
320 GB, 7200 rpm 599055-001
250 GB, 7200 rpm 599054-001
160 GB, 7200 rpm 599053-001
Hard Drive Hardware Kit (not illustrated, includes bracket and screws) 599057-001
2 Optical drive (includes bezel and bracket)
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for
use with:
Biscotti computer models 599062-001
Matte black computer models (for models 1.1 and 1.2 only) 600651-001
Silver computer models (for model 1.1 only) 608112-001
Charcoal computer models (for model 1.2 only) 615588-001
Imperial blue computer models (for model 1.2 only) 622565-001
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use
with:
Biscotti computer models 599063-001
Matte black computer models (for models 1.1 and 1.2 only) 600652-001
Silver computer models (for model 1.1 only) 608114-001
Charcoal computer models (for model 1.2 only) 615589-001
Imperial blue computer models (for model 1.2 only) 622566-001
Page: 36
Illustrated parts catalog
Maintenance and Service Guide 3–13
Miscellaneous parts
Description Spare part number
AC adapter:
65-W AC adapter 613152-001
90-W AC adapter 613153-001
Cable Kit
Hard drive connector cable
Optical drive connector cable
Power button cable
RJ-11 cable
TouchPad button board cable
TouchPad cable
USB cable
595201-001
Power cord (for use with both HP G62 and Presario CQ 62 computer models) for use in:
Argentina 490371-D01
Australia 490371-011
Brazil (for models 1.1 and 1.2 only) 490371-202
Denmark 490371-081
Europe 490371-021
India 490371-D61
Israel 490371-BB1
Italy 490371-061
Japan 490371-291
Korea 490371-AD1
North America 430971-001
the People’s Republic of China 490371-AA1
South Africa 490371-AR1
Switzerland 490371-111
Taiwan 490371-AB1
Thailand 490371-201
the United Kingdom and Singapore 490371-031
Screw Kit
Phillips PM2.0x3.0 screw
Phillips PM2.5x3.0 screw
Phillips PM2.5x4.0 screw
Phillips PM2.5x5.0 screw
Phillips PM2.5x6.5 screw
595202-001
Page: 37
3–14 Maintenance and Service Guide
Illustrated parts catalog
Sequential part number listing
Spare part number Description number
490371-001 Power cord for use in North America with both HP G62 and Presario CQ62 computer models
490371-011 Power cord for use in Australia with both HP G62 and Presario CQ62 computer models
490371-021 Power cord for use in Europe with both HP G62 and Presario CQ62 computer models
490371-031 Power cord for use in the United Kingdom and Singapore with both HP G62 and Presario CQ62
computer models
490371-061 Power cord for use in Italy with both HP G62 and Presario CQ62 computer models
490371-081 Power cord for use in Denmark with both HP G62 and Presario CQ62 computer models
490371-111 Power cord for use in Switzerland with both HP G62 and Presario CQ62 computer models
490371-201 Power cord for use in Thailand with both G62 and HP G62 and Presario CQ62 computer models
490371-202 Power cord for use in Brazil with both G62 and HP G62 and Presario CQ62 computer models (for
models 1.1 and 1.2 only)
490371-291 Power cord for use in Japan with both G62 andHP G62 and Presario CQ62 computer models
490371-AA1 Power cord for use in the People’s Republic of China with both HP G62 and Presario CQ62
computer models
490371-AB1 Power cord for use in Taiwan with both HP G62 and Presario CQ62 computer models
490371-AD1 Power cord for use in Korea with both HP G62 and Presario CQ62 computer models
490371-AR1 Power cord for use in South Africa with both HP G62 and Presario CQ62 computer models
490371-BB1 Power cord for use in Israel with both HP G62 and Presario CQ62 computer models
490371-D01 Power cord for use in Argentina with both HP G62 and Presario CQ62 computer models
490371-D61 Power cord for use in India with both HP G62 and Presario CQ62 computer models
510100-001 56K V.92 data/fax modem (select models only, for use in all countries and regions except for Australia
and New Zealand) (for models 1.0 and 1.1 only)
510100-011 56K V.92 data/fax modem (select models only, for use in Australia and New Zealand) (for models 1.0
and 1.1 only)
537921-001 Bluetooth module (for models 1.0 and 1.1 only)
572925-001 Intel Penryn T3100 Processor (3M cache, 1.9 GHz) (for model 1.1 only)
572929-001 Intel Penryn T4300 Processor (3M cache, 2.1 GHz) (for model 1.1 only)
580101-001 Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter for use in Canada, the Cayman Islands, Guam,
Puerto Rico, the United States, and the US Virgin Islands
(Continued)
Page: 38
Illustrated parts catalog
Maintenance and Service Guide 3–15
580101-002 Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentian, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain,
Barbados, Belgium, Belize, Benin, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, Brunei,
Bulgeria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad,
Chile, China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Zaire,
Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equitorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Grenada, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary,
Iceland, India, Indonesia, Ireland, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya,
Kiribati, Korea-South, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, Nether
Antilles, French Guiana, Aruba, British Virgin Islands, Bermuda, Syria, Guadeloupe, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagaascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall
Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Republic of
Moldova, Romania, rwanda, Samoa, San Marino, Sao tome and Principe, Saudi Arabia, Senegal,
Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands,
Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and Gren, Suriname,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Timor (East), Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United Arab Emirates ,United
Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, and Zimbabwe
582562-001 Broadcom 4312G 802.11 b/g WiFi adapter for use in Canada, the Cayman Islands, Guam, Puerto Rico,
the U.S. Virgin Islands, and the United States (for models 1.0 and 1.1 only)
582562-002 Broadcom 4312G 802.11 b/g WiFi adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola,
Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia
and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo,
Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican
Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji,
Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece,
Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya,
Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique,
Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of
China, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the
Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and
Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United
Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
(for models 1.0 and 1.1 only)
584296-001 Intel Penryn T4400 Processor (3M cache, 2.2 GHz) (for models 1.1 and 1.2 only)
587259-001 Intel Core i7-620M Processor (4M cache, 2.66 GHz, SC turbo up to 3.33 GHz) (for model 1.0 only)
591880-001 Intel Penryn T4500 Processor (3M cache, 2.3 GHz) (for model 1.1 only)
592399-001 Intel Penryn T3300 Processor (3M cache, 2.0 GHz) (for models 1.1 and 1.2 only)
(Continued)
Spare part number Description number
Page: 39
3–16 Maintenance and Service Guide
Illustrated parts catalog
593530-001 Intel WiFi Link 5100 802.11/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia
and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cameroon, Canada, Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guam, Guinea, Guinea-Bissau,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast,
Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali,
Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the
People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of
Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon
Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.
Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania,
Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab
Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
593531-001 Intel WiFi Link 5100 802.11/b/g WLAN module for use in Pakistan, Russia, and Ukraine (for model 1.0
only)
593533-001 Realtek RTL8191SE 802.11b/g/n 1x1 WiFi Adapter
593553-001 Battery, 6-cell, 2.20 Ah, 47 Wh
593554-001 Battery, 6-cell, 2.55 Ah, 55 Wh
594187-001 Intel Core i5-520M Processor (3M cache, 2.4 GHz, SC turbo up to 2.93 GHz)
594188-001 Intel Core i5-540M Processor (3M cache, 2.53 GHz, SC turbo up to 3.06 GHz)
595130-001 High Definition display panel (includes display panel and backlight cables)
595181-001 HM55 Discrete system board (for models 1.0 and 1.1 only)
595182-001 HM55 UMA system board
595183-001 HM55 HDMI Discrete system board (for models 1.0 and 1.1 only)
595184-001 HM55 HDMI UMA system board
595185-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 biscotti computer models
595186-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 biscotti computer models with
webcam
595187-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for Presario CQ62 matte black computer
models
595188-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for Presario CQ62 matte black computer
models with webcam
595189-001 Display bezel for use with Presario CQ62 with microphone module only
595190-001 Display bezel for use with Presario CQ62 with webcam and microphone modules
595191-001 Display enclosure for use with HP G62 biscotti computer models
595192-001 Display bezel for use with HP G62 with microphone module only
595193-001 Display bezel for use with HP G62 with webcam and microphone modules
595194-001 Display enclosure for use with Presario CQ62 matte black computer models
(Continued)
Spare part number Description number
Page: 40
Illustrated parts catalog
Maintenance and Service Guide 3–17
595195-001 Display hinge kit (includes left and right display hinges)
595196-001 Wireless antenna kit (includes wireless antenna transceivers and cable)
595197-001 Display screw kit
595198-001 Display rubber kit
595199-001 Keyboard for use in North America (includes keyboard cable)
595199-031 Keyboard for use in the United Kingdom (includes keyboard cable)
595199-041 Keyboard for use in Germany (includes keyboard cable)
595199-051 Keyboard for use in France (includes keyboard cable)
595199-061 Keyboard for use in Italy (includes keyboard cable)
595199-071 Keyboard for use in Spain (includes keyboard cable)
595199-121 Keyboard for use in Canada (includes keyboard cable)
595199-131 Keyboard for use in Portugal (includes keyboard cable)
595199-141 Keyboard for use in Turkey (includes keyboard cable)
595199-161 Keyboard for use in Latin America (includes keyboard cable) (for model 1.1 only)
595199-171 Keyboard for use in Saudi Arabia s (includes keyboard cable)
595199-201 Keyboard for use in Brazil (includes keyboard cable) (for model 1.1 only)
595199-211 Keyboard for use in Hungary (includes keyboard cable)
595199-221 Keyboard for use in the Czech Republic (includes keyboard cable)
595199-251 Keyboard for use in Russia (includes keyboard cable)
595199-281 Keyboard for use in Thailand (includes keyboard cable)
595199-291 Keyboard for use in Japan (includes keyboard cable)
595199-A41 Keyboard for use in Belgium (includes keyboard cable)
595199-AB1 Keyboard for use in Taiwan (includes keyboard cable)
595199-AD1 Keyboard for use in Korea (includes keyboard cable)
595199-B31 Keyboard for international use (includes keyboard cable)
595199-BA1 Keyboard fo use in Adriatics (includes keyboard cable)
595199-BB1 Keyboard for use in Israel (includes keyboard cable)
595199-BG1 Keyboard for use in Switzerland (includes keyboard cable)
595199-DH1 Keyboard for use in Norway (includes keyboard cable)
595199-DJ1 Keyboard for use in Greece (includes keyboard cable)
595200-001 Plastics kit
595201-001 Cable kit
595202-001 Screw kit
595203-001 Touchpad button board
595204-001 Power button board
595205-001 USB board
595206-001 Top cover (includes TouchPad board) for use in biscotti computer models
595207-001 Top cover (includes TouchPad board) for use in matte black computer models
(Continued)
Spare part number Description number
Page: 41
3–18 Maintenance and Service Guide
Illustrated parts catalog
595832-001 Fan/heat sink assembly for use with UMA systems (includes replacement thermal material)
595833-001 Fan/heat sink assembly for use with discrete systems (includes replacement thermal material)
597622-001 Intel Core i3-330M Processor (3M cache, 2.13 GHz) (for model 1.0 only)
597623-001 Intel Core i3-350M Processor (3M cache, 2.26 GHz)
597624-001 Intel Core i5-430M Processor (3M cache, 2.26 GHz, SC turbo up to 2.53 GHz)
598856-001 2 GB memory module (1066 MHz, DDR3)
598859-001 1 GB memory module (1066 MHz, DDR3)
599053-001 160 GB, 7200 rpm hard drive
599054-001 250 GB, 7200 rpm hard drive
599055-001 320 GB, 7200 rpm hard drive
599057-001 Hard Drive Hardware Kit (includes bracket and screws)
599062-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with biscotti
computer models
599063-001 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with biscotti
computer models
599092-001 4 GB memory module (1066 MHz, DDR3) (for model 1.2 only)
600166-001 Webcam module
600370-001 Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS
ready) (for model 1.2 only)
600650-001 Display hinge covers
600651-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with matte black
computer models (for models 1.0 and 1.1 only)
600652-001 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with matte black
computer models (for models 1.0 and 1.1 only)
600849-001 Rubber kit (ncludes four rubber feet)
602170-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for Presario CQ62 biscotti computer
models
602171-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for Presario CQ62 biscotti computer
models with webcam
602172-001 Display enclosure for use with Presario CQ62 biscotti computer models
602538-001 Bluetooth module cable (for models 1.0 and 1.1 only)
602743-001 Power connector (includes cable)
602744-001 Speaker assembly (includes cable)
602745-001 RTC battery
602992-001 Ralink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready)
(for model 1.2 only)
603785-001 640 GB, 5400 rpm hard drive
603787-001 750 GB, 5400 rpm hard drive (for model 1.2 only)
605139-001 GL40 UMA system board (for models 1.1 and 1.2 only)
605140-001 HD5470/512 MB discrete system board (for model 1.2 only)
(Continued)
Spare part number Description number
Page: 42
Illustrated parts catalog
Maintenance and Service Guide 3–19
605141-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 silver computer models (for
model 1.1 only)
605142-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 silver computer models with
webcam (for model 1.1 only)
605145-001 Display enclosure for use with HP G62 silver computer models (for model 1.1 only)
605147-001 Top cover (includes TouchPad board) for use in silver computer models (for model 1.1 only)
606573-001 Fan/heat sink assembly for use with UMA GL40 systems (includes replacement thermal material) (for
models 1.1 and 1.2 only)
608109-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 matte black computer models
(for model 1.1 only)
608110-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 matte black computer models
with webcam (for model 1.1 only)
608111-001 Display enclosure for use with HP G62 matte black computer models (for model 1.1 only)
608112-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with silver
computer models (for model 1.1 only)
608114-001 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with silver computer
models (for model 1.1 only)
613512-001 65-W AC adapter
613513-001 90-W AC adapter
613584-001 Intel Core i3-370M Processor (3M cache, 2.4 GHz, SC turbo up to 2.53 GHz) (for models 1.1 and 1.2
only)
613585-001 Intel Core i5-450M Processor (3M cache, 2.4 GHz, SC turbo up to 2.53 GHz) (for models 1.1 and 1.2
only)
613586-001 Pentium Arrandale P6000 Processor (3M cache, 1.86 GHz) (for models 1.1 and 1.2 only)
613587-001 Pentium Arrandale P6100 Processor (3M cache, 2.0 GHz) (for model 1.2 only)
615577-001 HM55 HD545V discrete system board (for model 1.1 only)
615578-001 HM55 HD545V discrete system board with HDMI card reader (for model 1.1 only)
615579-001 HD5470/512 MB discrete system board (for model 1.2 only)
615580-001 HD5470/512 MB discrete system board with HDMI card reader (for model 1.2 only)
615581-001 HD5470/1 G discrete system board (for model 1.2 only)
615582-001 HD5470/1 G discrete system board with HDMI card reader (for model 1.2 only)
615583-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 charcoal computer models (for
model 1.2 only)
615584-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 charcoal computer models with
webcam (for model 1.2 only)
615585-001 Display enclosure for use with HP G62 charcoal computer models (for model 1.2 only)
615588-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with charcoal
computer models (for model 1.2 only)
615589-001 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with charcoal
computer models (for model 1.2 only)
615590-001 Top cover (includes TouchPad board) for use in charcoal computer models (for model 1.2 only)
615591-001 Base enclosure with HDMI card reader for charcoal computer models (for model 1.2 only)
616448-001 GL40 DDR2 UMA system board (for model 1.1 only)
(Continued)
Spare part number Description number
Page: 43
3–20 Maintenance and Service Guide
Illustrated parts catalog
616449-001 GL40 DDR2 UMA system board with HDMI card reader (for model 1.1 only)
616450-001 High Definition CCFL display panel (includes display panel and backlight cables) (for model 1.1 only)
616452-001 39.6-cm (15.6-in) HD, light-emitting diode CCFL display assembly for HP G62 biscotti computer
models with webcam (for model 1.1 only)
616460-001 CCFL Display bezel for use with HP G62 with microphone and webcam modules (for model 1.1 only)
616461-001 CCFL Display enclosure for use with HP G62 biscotti computer models (for model 1.1 only)
616465-001 CCFL Display hinge kit (includes left and right display hinges) (for model 1.1 only)
616466-001 CCFL Display cable kit (for model 1.1 only)
616467-001 Inverter (for model 1.1 only)
617019-001 Base enclosure with HDMI card reader for biscotti computer models
617020-001 Base enclosure for biscotti computer models
617021-001 Base enclosure with HDMI card reader for matte black computer models (for models 1.1 and 1.2 only)
617022-001 Base enclosure for matte black computer models
617023-001 Base enclosure with HDMI card reader for silver computer models (for model 1.1 only)
617024-001 Fan/heat sink assembly for use with HD545V discrete systems (includes replacement thermal material)
(for model 1.1 only)
619545-001 1 GB memory module (6400 MHz, DDR2) (for model 1.1 only)
619546-001 2 GB memory module (6400 MHz, DDR2) (for model 1.1 only)
619997-001 Intel Centrino Advanced -N + WiMAX 6250 (for model 1.2 only)
622562-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 imperial blue computer models
(for model 1.2 only)
622563-001 39.6-cm (15.6-in) HD, light-emitting diode display assembly for HP G62 imperial blue computer models
with webcam (for model 1.2 only)
622564-001 Display enclosure for use with HP G62 imperial blue computer models (for model 1.2 only)
622565-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe for use with imperial
blue computer models (for model 1.2 only)
622566-001 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive for use with imperial blue
computer models (for model 1.2 only)
622567-001 Top cover (includes TouchPad board) for use in imperial blue computer models (for model 1.2 only)
622568-001 Base enclosure with HDMI card reader for imperial blue computer models (for model 1.2 only)
625823-001 Intel Core i3-380M Processor (3M cache, 2.53 GHz, SC turbo up to 2.53 GHz) (for model 1.2 only)
625824-001 Intel Core i5-560M Processor (3M cache, 2.66-3.2 GHz, SC turbo up to 2.53 GHz) (for model 1.2 only)
625825-001 Intel Core i5-580M Processor (3M cache, 2.66-3.33 GHz, SC turbo up to 2.53 GHz) (for model 1.2
only)
625830-001 Intel Penryn T3500 Processor (3M cache, 2.1 GHz) (for model 1.2 only)
625831-001 Intel Pentium P6200 Processor (3M cache, 2.13 GHz) (for model 1.2 only)
626039-001 Intel Core i5-460M Processor (3M cache, 2.53 GHz, SC turbo up to 2.53 GHz) (for model 1.2 only)
628482-001 Intel Core i5-560M Processor (3M cache, 2.66-3.2 GHz, SC turbo up to 2.53 GHz) (for model 1.2 only)
634919-001 500 GB, 7200 rpm hard drive
634428-001 Thermal pad kit for processor
634433-001 Thermal pad kit for South Bridge chipset
Spare part number Description number
Page: 44
Maintenance and Service Guide 4–1
4
Removal and replacement procedures
Preliminary replacement requirements
Tools required
Use the following tools to complete the removal and replacement procedures:
■ Flat-bladed screwdriver
■ Magnetic screwdriver
■ Phillips P0 and P1 screwdrivers
Service considerations
Before disassembly or assembly procedures, review and adhere to all service considerations.
✎As you remove each subassembly from the computer, place the subassembly (and all accompanying screws)
away from the work area to prevent damage.
Plastic parts
ÄCAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the
plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Cables and connectors
ÄCAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly
process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the
cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid
bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or
snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
Page: 45
4–2 Maintenance and Service Guide
Removal and replacement procedures
Drive handling
ÄCAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a
drive, or loss of information, observe these precautions:
■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in
Hibernation, turn the computer on, and then shut it down through the operating system.
■ Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the
connector.
■ Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical
drive tray is closed.
■ Handle drives on surfaces covered with at least one inch of shock-proof foam.
■ Avoid dropping drives from any height onto any surface.
■ After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
■ Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
■ Avoid exposing a drive to temperature extremes or liquids.
■ If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label
the package “FRAGILE.”
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD
contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage might have occurred.
An electronic device exposed to ESD might not be affected at all and can work perfectly throughout a normal cycle.
Or the device might function normally for a while, then degrade in the internal layers, reducing its life expectancy.
ÄCAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these
precautions:
■ Keep components in their electrostatic-safe containers until you are ready to install them.
■ Use nonmagnetic tools.
■ Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
■ Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
■ If you remove a component, place it in an electrostatic-safe container.
Page: 46
Removal and replacement procedures
Maintenance and Service Guide 4–3
The following table shows how humidity affects the electrostatic voltage levels generated by different activities.
ÄCAUTION: A product can be degraded by as little as 700 V.
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
■ To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
■ Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
■ Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
■ Place items on a grounded surface before removing items from their containers.
■ Always be properly grounded when touching a component or assembly.
■ Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
■ Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment
used for moving materials is wired to ground and that proper materials are selected to avoid static charging.
When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
■ Cover the workstation with approved static-shielding material.
■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and
equipment.
■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
■ When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.
■ Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.
■ Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items
only at static-free workstations.
■ Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
■ Turn off power and input signals before inserting or removing connectors or test equipment.
Relative humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
Page: 47
4–4 Maintenance and Service Guide
Removal and replacement procedures
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a
minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly
against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a
wrist strap.
■ When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at
standing workstations and are compatible with most types of shoes or boots. On conductive floors or
dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the
operator and ground. To be effective, the conductive strips must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
■ Antistatic tape
■ Antistatic smocks, aprons, and sleeve protectors
■ Conductive bins and other assembly or soldering aids
■ Nonconductive foam
■ Conductive tabletop workstations with ground cords of one megohm resistance
■ Static-dissipative tables or floor mats with hard ties to the ground
■ Field service kits
■ Static awareness labels
■ Material-handling packages
■ Nonconductive plastic bags, tubes, or boxes
■ Metal tote boxes
■ Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material Use Voltage protection level
Antistatic plastic Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
Page: 48
Removal and replacement procedures
Maintenance and Service Guide 4–5
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 62 screws, in 5 different sizes, that must be removed, replaced, or loosened when servicing
the computer. Make special note of each screw size and location during removal and replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model number located
on the service tag.
Item Component Description
1 Product name The name affixed to the front of the computer.
2 Serial number (s/n) An alphanumeric identifier that is unique to each product.
3 Part number/Product number (p/n) This number provides specific information about the product’s
hardware components. The part number helps a service
technician to determine what components and parts are needed.
4 Warranty period The duration of the warranty period for the computer.
5 Model description An alphanumeric identifier used to locate documents, drivers, and
support for the computer.
Page: 49
4–6 Maintenance and Service Guide
Removal and replacement procedures
Computer feet
The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part
number 595198-001. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below.
Page: 50
Removal and replacement procedures
Maintenance and Service Guide 4–7
Battery
Before disassembling the computer:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then
disconnecting the AC adapter from the computer.
Remove the battery:
1. Turn the computer upside down on a flat surface, with the battery bay toward you.
2. Slide the battery release latch 1 to release the battery.
3. Pivot the battery 2 upward and remove it 3 from the computer.
To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge downward until
the battery is seated. The battery release latch automatically locks the battery into place.
Description Spare part number
6 cell, 2.20-Ah, 47-Wh battery 593553-001
6-cell Li-lon, 2.55 Ah, 55 Wh 593554-001
Page: 51
4–8 Maintenance and Service Guide
Removal and replacement procedures
Hard drive
✎The hard drive spare part kit includes a hard drive bracket and hard drive connector. The hard drive bracket and
hard drive connector, as well as the hard drive bracket screws, are also available in the Hard Drive Hardware Kit.
Before removing the hard drive:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then
disconnecting the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
Remove the hard drive:
1. Loosen the two Phillips PM2.5×6.0 captive screws 1 that secure the hard drive cover to the computer.
2. Lift the left side of the hard drive cover 2, lift it up and to the left 3, and remove the cover. The hard drive
cover is included in the Plastics Kit, spare part number 595200-001.
Description Spare part number
750 GB, 5400 rpm (for model 1.2 only) 603787-001
640 GB, 5400 rpm 603785-001
500 GB, 7200 rpm 634919-001
320 GB, 7200 rpm 599055-001
250 GB, 7200 rpm 599054-001
160 GB, 7200 rpm 599053-001
Hard Drive Hardware Kit (not illustrated, includes connector, bracket, and screws) 599057-001
Page: 52
Removal and replacement procedures
Maintenance and Service Guide 4–9
3. Remove the three Phillips PM2.5×5.0 screws 1 that secure the hard drive to the computer.
4. Grasp the Mylar tabs 2 on the hard drive, and then slide the hard drive to the left to disconnect it from
the system board.
5. Disconnect the hard drive cable from the system board 3.
6. Remove the hard drive 4 from the hard drive bay.
7. To replace the hard drive bracket, remove the four Phillips PM3.0×4.0 hard drive bracket screws 1 from each
side of the hard drive.
8. Grasp the 2 attached Mylar tabs 2 and pull the bracket straight up to remove it from the hard drive.
Reverse this procedure to reassemble and install the hard drive.
Page: 53
4–10 Maintenance and Service Guide
Removal and replacement procedures
Memory module
Before removing the memory module:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first disconnecting the power cord from the AC outlet and then
disconnecting the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
Remove the memory module:
1. Loosen the three Phillips PM2.5×6.0 captive screws 1 that secure the memory module cover to the computer.
2. Lift the back side of the memory module cover cover 2, lift it up 3, and remove the cover. The memory
module cover is included in the Plastics Kit, spare part number 595200-001.
Description Spare part number
Memory module, 1 GB, 1066 MHz DDR3 598859-001
Memory module, 2 GB, 1066 MHz DDR3 598856-001
Memory module, 4 GB 1066 MHz DDR3 (for model 1.2 only) 599092-001
Memory module, 1 GB 6400 MHz DDR2 (for model 1.1 only) 619545-001
Memory module, 2 GB 6400 MHz, DDR2 (for model 1.1 only) 619546-001

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