HP 2135 manual

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  • Brand: HP
  • Product: Printer
  • Model/name: 2135
  • Filetype: PDF
  • Available languages: English, Dutch, German, French, Spanish, Italian, Swedish, Portuguese, Danish, Norwegian, Finnish

Table of Contents

Page: 2
Table of contents
1 HP DeskJet 2130 series Help ........................................................................................................................... 1
2 Get started ................................................................................................................................................... 3
Printer parts ........................................................................................................................................................... 4
Control panel features ........................................................................................................................................... 5
Status lights ........................................................................................................................................................... 6
Load media .......................................................................................................................................................... 10
Load an original on the scanner glass ................................................................................................................. 14
Paper basics ......................................................................................................................................................... 15
Open the HP printer software (Windows) ........................................................................................................... 18
Sleep mode .......................................................................................................................................................... 19
Auto-Off ............................................................................................................................................................... 20
3 Print ........................................................................................................................................................... 21
Print documents .................................................................................................................................................. 22
Print photos ......................................................................................................................................................... 24
Print envelopes .................................................................................................................................................... 26
Print using the maximum dpi .............................................................................................................................. 27
Tips for print success ........................................................................................................................................... 28
4 Copy and scan .............................................................................................................................................. 31
Copy documents .................................................................................................................................................. 32
Scan ...................................................................................................................................................................... 33
Tips for copy and scan success ........................................................................................................................... 36
5 Manage ink cartridges .................................................................................................................................. 37
Check estimated ink levels .................................................................................................................................. 38
Order ink supplies ................................................................................................................................................ 39
Replace ink cartridges ......................................................................................................................................... 40
Use single-cartridge mode .................................................................................................................................. 42
Cartridge warranty information .......................................................................................................................... 43
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Tips for working with cartridges ......................................................................................................................... 44
6 Connect your printer .................................................................................................................................... 45
Connect your printer to your computer with a USB cable (non-network connection) ....................................... 46
Connect a new printer .......................................................................................................................................... 47
7 Solve a problem ........................................................................................................................................... 49
Jams and paper-feed issues ................................................................................................................................ 50
Ink cartridge issues .............................................................................................................................................. 54
Printing issues ..................................................................................................................................................... 56
Copy issues .......................................................................................................................................................... 64
Scan issues ........................................................................................................................................................... 65
Printer hardware issues ...................................................................................................................................... 66
HP support ........................................................................................................................................................... 67
Appendix A Technical information ................................................................................................................... 69
Hewlett-Packard Company notices ..................................................................................................................... 70
Specifications ....................................................................................................................................................... 71
Environmental product stewardship program ................................................................................................... 73
Regulatory notices .............................................................................................................................................. 78
Index ............................................................................................................................................................. 83
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1 HP DeskJet 2130 series Help
Learn how to use your HP DeskJet 2130 series.
● Get started on page 3
● Print on page 21
● Copy and scan on page 31
● Manage ink cartridges on page 37
● Connect your printer on page 45
● Technical information on page 69
● Solve a problem on page 49
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2 Get started
● Printer parts
● Control panel features
● Status lights
● Load media
● Load an original on the scanner glass
● Paper basics
● Open the HP printer software (Windows)
● Sleep mode
● Auto-Off
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Printer parts
1 Paper-width guide
2 Input tray
3 Input tray shield
4 Scanner lid
5 Scanner glass
6 Control panel
7 Cartridge access door
8 Ink cartridges
9 Output tray
10 Output tray extender (also referred to as the tray extender)
11 Power connection
12 USB port
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Control panel features
Feature Description
1 Cancel button: Stops the current operation.
2 Resume button: Resumes a job after a disruption (for example, after loading paper or clearing a
paper jam).
Resume light: Indicates the printer is in a warning or error state.
3 Start Copy Black button: Starts a black-and-white copy job. To increase the number of black-and-
white copies, press the button multiple times. Copying will start two seconds after the last button
press.
4 Start Copy Color button: Starts a color copy job. To increase the number of color copies, press the
button multiple times. Copying will start two seconds after the last button press.
5 Power button: Turns the printer on or off.
6 Ink Alert lights: Indicates low ink or an ink cartridge problem.
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Status lights
● Power button light
Status Description
On The printer is on.
Off The printer is powered off.
Dimmed Indicates the printer is in Sleep mode. The printer automatically enters Sleep mode after 5
minutes of inactivity.
Blinking The printer is processing a job. To cancel the job, press the Cancel button ( ).
Fast blinking If the cartridge access door is open, close it. If the cartridge access door is closed and the light
is fast blinking, the printer is in an error state that you can resolve by following the on-screen
messages from the computer. If you do not see any on-screen messages, try printing a
document to generate an on-screen message.
● The Resume light is blinking.
Cause Solution
There is no paper in the input tray. Load paper in the input tray, and then press the Resume
button ( ) to continue printing. For information about how
to load paper, see Load media on page 10.
● The Resume light is off and one Ink Alert light is on.
Cause Solution
One of the following might have occurred.
● The corresponding ink cartridge is missing.
● The corresponding ink cartridge is installed improperly,
or still has plastic tape on it.
● The corresponding ink cartridge is low on ink.
● If one of the ink cartridges is missing, the printer enters
the single-cartridge mode. To exit the single-cartridge
mode, insert the corresponding ink cartridge. For more
information about the single-cartridge mode, see Use
single-cartridge mode on page 42.
● If both ink cartridges are installed in the printer, remove
the corresponding ink cartridge, make sure there is no
plastic tape on it, and then reinsert the ink cartridge
securely. For more information, see Replace ink
cartridges on page 40.
● If the ink cartridge is low on ink, the printer can continue
to print using the remaining ink. The quality of printed
documents might be affected. Replace the ink cartridge
when the print quality is no longer acceptable. For more
information, see Replace ink cartridges on page 40.
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● The Resume light is off and both Ink Alert lights are on.
Cause Solution
Both ink cartridges are low on ink. The printer can continue to print using the remaining ink. The
quality of printed documents might be affected. Replace the
ink cartridges when the print quality is no longer acceptable.
For information about how to replace ink cartridges, see
Replace ink cartridges on page 40.
● The Resume light is off and one Ink Alert light is blinking.
Cause Solution
The corresponding ink cartridge is incompatible, damaged, or
incorrectly installed.
● Make sure that you are using the correct HP ink cartridge
for your printer.
● Make sure the corresponding ink cartridge is installed in
the correct slot.
● If the error persists, replace the ink cartridge. For
information about how to replace ink cartridges, see
Replace ink cartridges on page 40.
● The Resume light is off and both Ink Alert lights are blinking.
Cause Solution
One of the following might have occurred.
● Both ink cartridges are missing.
● Both ink cartridges are installed improperly, or still have
plastic tape on them.
● Both ink cartridges are incompatible or damaged.
● If there is no ink cartridge installed in the printer, install
the ink cartridges.
● If both ink cartridges are installed in the printer, remove
the cartridges, make sure there is no plastic tape on
them, and then reinsert the ink cartridges securely.
● Make sure that you are using the correct HP ink
cartridges for your printer.
● If the error persists, replace the ink cartridges. For
information about how to replace ink cartridges, see
Replace ink cartridges on page 40.
● The Resume light is blinking and one Ink Alert light is on.
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Cause Solution
One of the following might have occurred.
● A counterfeit or previously used ink cartridge is installed.
● The corresponding ink cartridge is very low on ink.
● If the corresponding ink cartridge is newly installed, it
might be counterfeit or previously used. Refer to the
message in your HP printer software for more
information.
● If the corresponding ink cartridge is not newly installed,
it is very low on ink. Press the Resume button ( ) to
continue printing, and replace the ink cartridge when the
print quality is no longer acceptable. For information
about how to replace ink cartridges, see Replace ink
cartridges on page 40.
● The Resume light is blinking and both Ink Alert lights are on.
Cause Solution
One of the following might have occurred.
● The counterfeit or previously used ink cartridges are
installed.
● Both of the ink cartridges are very low on ink.
● If the ink cartridges are newly installed, they might be
counterfeit or previously used. Refer to the message in
the HP printer software for more information.
● If the ink cartridges are not newly installed, they are very
low on ink. Press the Resume button ( ) to continue
printing, and replace the ink cartridges when the print
quality is no longer acceptable. For information about
how to replace ink cartridges, see Replace ink cartridges
on page 40.
● The Resume light is blinking, the Power button light is on, and both Ink Alert lights are blinking.
Cause Solution
One of the following might have occurred.
● There is a paper jam.
● The cartridge carriage inside the printer has stalled.
Clear paper jams or carriage jams if any. For more information,
see Jams and paper-feed issues on page 50.
● The Resume light, the Power button light, and both Ink Alert lights are blinking.
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Cause Solution
One of the following might have occurred.
● The scanner is not working.
● The printer is in an error state.
Reset the printer.
1. Turn off the printer.
2. Unplug the power cord.
3. Wait a minute, and then plug the power cord back in.
4. Turn on the printer.
If the problem persists, contact HP. The printer can still print
even if the scanner is not working.
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Load media
Select a paper size to continue.
To load full-size paper
1. Raise the input tray.
2. Slide the paper-width guide to the left.
3. Insert a stack of paper into the input tray with the short edge down and the print side up, and slide the
stack of paper down until it stops.
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4. Slide the paper-width guide to the right until it stops at the edge of the paper.
5. Lower the output tray and pull out the output tray extender.
To load small-size paper
1. Raise the input tray.
2. Slide the paper-width guide to the left.
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3. Insert a stack of photo paper into the far-right side of the input tray with the short edge down and the
print side up, and slide the stack of paper down until it stops.
4. Slide the paper-width guide to the right until it stops at the edge of the paper.
5. Lower the output tray and pull out the output tray extender.
To load envelopes
1. Raise the input tray.
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2. Slide the paper-width guide to the left.
3. Insert one or more envelopes into the far-right side of the input tray and slide the stack of envelopes
down until it stops.
The side to be printed on should face up. The flap should be on the left side and facing down.
4. Slide the paper-width guide to the right against the stack of envelopes until it stops.
5. Lower the output tray and pull out the output tray extender.
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Load an original on the scanner glass
To load an original on the scanner glass
1. Lift the scanner lid.
2. Load the original print-side down on the right corner of the scanner glass.
3. Close the scanner lid.
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Paper basics
The printer is designed to work well with most types of office paper. It is best to test a variety of print paper
types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at
www.hp.com for more information about HP paper.
HP recommends plain papers with the ColorLok logo for printing everyday documents. All
papers with the ColorLok logo are independently tested to meet high standards of
reliability and print quality, and produce documents with crisp, vivid color, bolder blacks,
and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in
a variety of weights and sizes from major paper manufacturers.
This section contains the following topics:
● Recommended papers for printing
● Order HP paper supplies
Recommended papers for printing
If you want the best print quality, HP recommends using HP papers that are specifically designed for the type
of project you are printing.
Depending on your country/region, some of these papers might not be available.
Photo printing
● HP Premium Plus Photo Paper
HP Premium Plus Photo Paper is HP’s highest-quality photo paper for your best photos. With HP
Premium Plus Photo Paper, you can print beautiful photos that are instant-dry so you can share them
right off the printer. It is available in several sizes, including A4, 8.5 x 11 inches, 4 x 6 inches (10 x 15
cm), 5 x 7 inches (13 x 18 cm), and in two finishes - glossy or soft gloss (semi-gloss). Ideal for framing,
displaying, or gifting your best photos and special photo projects. HP Premium Plus Photo Paper
delivers exceptional results with professional quality and durability.
● HP Advanced Photo Paper
This glossy photo paper features an instant-dry finish for easy handling without smudging. It resists
water, smears, fingerprints, and humidity. Your prints have a look and feel comparable to a store-
processed photo. It is available in several sizes, including A4, 8.5 x 11 inches, 10 x 15 cm (4 x 6 inches),
13 x 18 cm (5 x 7 inches). It is acid-free for longer lasting documents.
● HP Everyday Photo Paper
Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This
affordable photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper
with any inkjet printer. It is available in glossy finish in several sizes, including A4, 8.5 x 11 inches, 5 x 7
inches, and 4 x 6 inches (10 x 15 cm). It is acid-free for longer lasting documents.
● HP Photo Value Packs
HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to
save you time and take the guesswork out of printing affordable, lab-quality photos with your HP
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printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your
photos are long lasting and vivid, print after print. Great for printing out an entire vacation's worth of
photos or multiple prints to share.
Business documents
● HP Premium Presentation Paper 120g Matte or HP Professional Paper 120 Matt
This paper is a heavy two-sided matte paper perfect for presentation, proposals, reports, and
newsletters. It is heavyweight for an impressive look and feel.
● HP Brochure Paper 180g Glossy or HP Professional Paper 180 Glossy
These papers are glossy-coated on both sides for two-sided use. They are the perfect choice for near-
photographic reproductions and business graphics for report covers, special presentations, brochures,
mailers, and calendars.
● HP Brochure Paper 180g Matte or HP Professional Paper 180 Matte
These papers are matte-coated on both sides for two-sided use. They are the perfect choice for near-
photographic reproductions and business graphics for report covers, special presentations, brochures,
mailers, and calendars.
Everyday printing
All the papers listed for everyday printing feature ColorLok Technology for less smearing, bolder blacks, and
vivid colors.
● HP Bright White Inkjet Paper
HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for two-
sided color usage with no show-through, which makes it ideal for newsletters, reports, and flyers.
● HP Printing Paper
HP Printing Paper is a high-quality multifunction paper. It produces documents that look and feel more
substantial than documents printed on standard multipurpose or copy paper. It is acid-free for longer
lasting documents.
● HP Office Paper
HP Office Paper is a high-quality multifunction paper. It is suitable for copies, drafts, memos, and other
everyday documents. It is acid-free for longer lasting documents.
● HP Office Recycled Paper
HP Office Recycled Paper is a high-quality multifunction paper made with 30% recycled fiber.
Order HP paper supplies
The printer is designed to work well with most types of office paper. Use HP paper for optimum print quality.
To order HP papers and other supplies, go to www.hp.com. At this time, some portions of the HP website are
available in English only.
HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All
papers with the ColorLok logo are independently tested to meet high standards of reliability and print
quality, and produce documents with crisp, vivid color, bolder blacks and shorter dry-time than ordinary plain
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papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper
manufacturers.
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Open the HP printer software (Windows)
After installing the HP printer software, double-click the printer icon on the desktop or do one of the
following to open the printer software:
● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer
name.
● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select
the printer name.
● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All
Programs, click HP, click the folder for the printer, and then select the icon with the printer's name.
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Sleep mode
● Power usage is reduced while in Sleep mode.
● After initial setup of printer, the printer will enter Sleep mode after 5 minutes of inactivity.
● The Power button light is dimmed in Sleep mode.
● The time to Sleep mode cannot be changed.
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Auto-Off
This feature turns the printer off after 2 hours of inactivity to help reduce energy use. Auto-Off turns the
printer off completely, so you must use the Power button to turn the printer back on. If your printer
supports this energy saving feature, Auto-Off is automatically enabled or disabled depending on printer
capabilities and connection options. Even when Auto-Off is disabled, the printer enters Sleep mode after 5
minutes of inactivity to help reduce energy use.
● Auto-Off is enabled when the printer is turned on, if the printer does not have network or fax capability,
or is not using these capabilities.
● Auto-Off is disabled when a printer’s wireless or Wi-Fi Direct capability is turned on or when a printer
with fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection.
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3 Print
● Print documents
● Print photos
● Print envelopes
● Print using the maximum dpi
● Tips for print success
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Print documents
Before printing documents, make sure you have paper loaded in the input tray and the output tray is open.
For more information about loading paper, see Load media on page 10.
To print a document (Windows)
1. From your software, select Print.
2. Make sure your printer is selected.
3. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer
Setup, Printer Properties, Printer, or Preferences.
4. Select the appropriate options.
● On the Layout tab, select Portrait or Landscape orientation.
● On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list in the
Tray Selection area, select the appropriate print quality in the Quality Settings area, and then
select the appropriate color in the Color area.
● Click Advanced to select the appropriate paper size from the Paper Size drop-down list.
5. Click OK to close the Properties dialog box.
6. Click Print or OK to begin printing.
To print documents (OS X)
1. From the File menu in your software, choose Print.
2. Make sure your printer is selected.
3. Specify the page properties.
If you do not see options on the Print dialog, click Show Details.
NOTE: The following options are available for a USB connected printer. Locations for the options can
vary from one application to another.
● Choose the paper size.
NOTE: If you change the Paper Size ensure that you have loaded the correct paper.
● Select the orientation.
● Enter the scaling percentage.
4. Click Print.
To print on both sides of the page (Windows)
1. From your software, select Print.
2. Make sure your printer is selected.
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3. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer
Setup, Printer Properties, Printer, or Preferences.
4. Select the appropriate options.
● On the Layout tab, select Portrait or Landscape orientation.
● On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list in the
Tray Selection area, select the appropriate print quality in the Quality Settings area, and then
select the appropriate color in the Color area.
● Click Advanced to select the appropriate paper size from the Paper Size drop-down list.
5. On the Layout tab, select an appropriate option from the Print on Both Sides Manually drop-down list.
6. After you print the first side, follow the on-screen instructions to reload the paper with the blank side
up and top of the page down, and then click Continue.
7. Click OK to print.
To print on both sides of the page (OS X)
1. From the File menu in your software, choose Print.
2. In the Print dialog, choose Paper Handling from the pop-up menu and set Page Order to Normal.
3. Set Pages to Print to Odd only.
4. Click Print.
5. After all of the odd numbered pages have printed, remove the document from the output tray.
6. Reload the document so that the end that came out of the printer is now going into the printer and the
blank side of the document is facing toward the front of the printer.
7. In the Print dialog, return to the Paper Handling pop-up menu and set the page order to Normal and the
pages to print to Even Only.
8. Click Print.
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Print photos
Before printing photos, make sure you have photo paper loaded in the input tray and the output tray is open.
For more information about loading paper, see Load media on page 10.
To print a photo on photo paper (Windows)
1. From your software, select Print.
2. Make sure your printer is selected.
3. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer
Setup, Printer Properties, Printer, or Preferences.
4. Select the appropriate options.
● On the Layout tab, select Portrait or Landscape orientation.
● On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list in the
Tray Selection area, select the appropriate print quality in the Quality Settings area, and then
select the appropriate color in the Color area.
● Click Advanced to select the appropriate photo size from the Paper Size drop-down list.
5. Click OK to return to the Properties dialog box.
6. Click OK, and then click Print or OK in the Print dialog box.
NOTE: After the printing is finished, remove unused photo paper from the input tray. Store the photo paper
so it does not start to curl, which could reduce the quality of your printout.
To print a photo from the computer (OS X)
1. From the File menu in your software, choose Print.
2. Make sure your printer is selected.
3. Set the print options.
If you do not see options on the Print dialog, click Show Details.
NOTE: The following options are available for a USB connected printer. Locations for the options can
vary from one application to another.
a. Choose the appropriate paper size in the Paper Size pop-up menu.
NOTE: If you change the Paper Size ensure that you have loaded the correct paper.
b. Select an Orientation.
c. From the pop-up menu, choose Paper Type/Quality, and then choose the following settings:
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● Paper Type: The appropriate photo paper type
● Quality: Best or Maximum dpi
● Click the Color Options disclosure triangle, and then choose the appropriate Photo Fix
option.
◦ Off: applies no changes to the image.
◦ Basic: automatically focuses the image; moderately adjusts image sharpness.
4. Select any other print settings you want, and then click Print.
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Print envelopes
Before printing envelopes, make sure you have envelopes loaded in the input tray and the output tray is
open. You can load one or more envelopes into the input tray. Do not use shiny or embossed envelopes or
envelopes that have clasps or windows. For more information about loading envelopes, see Load media
on page 10.
NOTE: For specific details on how to format text for printing on envelopes, consult the help files in your
word application.
To print an envelope (Windows)
1. From your software, select Print.
2. Make sure your printer is selected.
3. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer
Setup, Printer Properties, Printer, or Preferences.
4. Select the appropriate options.
● On the Layout tab, select Portrait or Landscape orientation.
● On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list in the
Tray Selection area, select the appropriate print quality in the Quality Settings area, and then
select the appropriate color in the Color area.
● Click Advanced to select the appropriate envelope size from the Paper Size drop-down list.
5. Click OK, and then click Print or OK in the Print dialog box.
To print envelopes (OS X)
1. From the File menu in your software, choose Print.
2. Make sure your printer is selected.
3. Set the print options.
If you do not see options on the Print dialog, click Show Details.
NOTE: The following options are available for a USB connected printer. Locations for the options can
vary from one application to another.
a. Select the appropriate envelope size from the Paper Size pop-up menu.
NOTE: If you change the Paper Size ensure that you have loaded the correct paper.
b. From the pop-up menu, choose Paper Type/Quality, and verify the paper type setting is set to
Plain Paper.
4. Click Print.
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Print using the maximum dpi
Use maximum dots per inch (dpi) to print high-quality, sharp images on photo paper.
Printing in maximum dpi takes longer than printing with other settings and requires a large amount of disk
space.
For a list of supported print resolutions, visit the HP DeskJet 2130 series support website at www.hp.com/
support.
To print in maximum dpi mode (Windows)
1. From your software, select Print.
2. Make sure your printer is selected.
3. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer
Setup, Printer Properties, Printer, or Preferences.
4. Click the Paper/Quality tab.
5. From the Media drop-down list, select an appropriate paper type.
6. Click the Advanced button.
7. In the Printer Features area, select Yes from the Print in Max DPI drop-down list.
8. Select the appropriate paper size from the Paper Size drop-down list.
9. Click OK to close the advanced options.
10. Confirm Orientation on the Layout tab, and then click OK to print.
To print using maximum dpi (OS X)
1. From the File menu in your software, choose Print.
2. Make sure your printer is selected.
3. Set the print options.
If you do not see options on the Print dialog, click Show Details.
NOTE: The following options are available for a USB connected printer. Locations for the options can
vary from one application to another.
a. Choose the appropriate paper size in the Paper Size pop-up menu.
NOTE: If you change the Paper Size ensure that you have loaded the correct paper.
b. From the pop-up menu, choose Paper Type/Quality, and then choose the following settings:
● Paper Type: The appropriate paper type
● Quality: Maximum dpi
4. Select any other print settings that you want, and then click Print.
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Tips for print success
To print successfully, the HP ink cartridges should be functioning properly with sufficient ink, the paper
should be loaded correctly, and the printer should have the appropriate settings.
Print settings do not apply to copying or scanning.
Ink tips
● Use original HP ink cartridges.
● Install both the black and tri-color cartridges correctly.
For more information, see Replace ink cartridges on page 40.
● Check the estimated ink levels in the ink cartridges to make sure there is sufficient ink.
For more information, see Check estimated ink levels on page 38.
● If the print quality is not acceptable, see Printing issues on page 56 for more information.
Paper loading tips
● Load a stack of paper (not just one page). All of the paper in the stack should be in the same size and
type to avoid a paper jam.
● Load the paper with side to be printed on facing up.
● Ensure that paper loaded in the input tray lays flat, and the edges are not bent or torn.
● Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width
guide does not bend the paper in the input tray.
For more information, see Load media on page 10.
Printer settings tips (Windows)
● To change default print settings, open the HP printer software, click Print & Scan, and then click Set
Preferences. For information how to open the printer software, see Open the HP printer software
(Windows) on page 18.
● To select the number of pages to print per sheet, on the Layout tab, select the appropriate option from
the Pages per Sheet drop-down list.
● To view more printing settings, on the Layout or Paper/Quality tab, click the Advanced button to open
the Advanced Options dialog box.
◦ Print in Grayscale: Allows you to print a black and white document using the black ink only. Select
Black Ink Only, and then click OK. It also allows you to print a high quality black and white image.
Select High Quality Grayscale, and then click OK.
◦ Pages per Sheet Layout: Helps you specify the order of the pages if you print the document with
more than two pages per sheet.
NOTE: The preview on the Layout tab cannot reflect what you select from the Pages per Sheet
Layout drop-down list.
◦ HP Real Life Technologies: This feature smooths and sharpens images and graphics for improved
print quality.
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◦ Booklet: Allows you to print a multiple-page document as a booklet. It places two pages on each
side of a sheet that can then be folded into a booklet in half size of the paper. Select a binding
method from the drop-down list, and then click OK.
● Booklet-LeftBinding: The binding side after folded into a booklet appears at the left side.
Select the option if your reading habit is from left to right.
● Booklet-RightBinding: The binding side after folded into a booklet appears at the right side.
Select the option if your reading habit is from right to left.
NOTE: The preview on the Layout tab cannot reflect what you select from the Booklet drop-
down list.
◦ Pages to Print: Allows you to print the odd pages only, print the even pages only, or print all
pages.
◦ Page Borders: Allows you to add borders to the pages if you print the document with two or more
pages per sheet.
NOTE: The preview on the Layout tab cannot reflect what you select from the Page Borders
drop-down list.
● You can use printing shortcut to save time setting printing preferences. A printing shortcut stores the
setting values that are appropriate for a particular kind of job, so that you can set all the options with a
single click. To use it, go to the Printing Shortcut tab, select one printing shortcut, and then click OK.
To add a new printing shortcut, after making settings on the Layout or Paper/Quality tab, click the
Printing Shortcut tab, click Save As and enter a name, and then click OK.
To delete a printing shortcut, select it, and then click Delete.
NOTE: You cannot delete the default printing shortcuts.
Printer settings tips (OS X)
● On the Print dialog, use the Paper Size pop-up menu to select the size of paper loaded in the printer.
● On the Print dialog, choose the Paper Type/Quality pop-up menu and select the appropriate paper type
and quality.
● To print a black and white document using only black ink, choose the Paper Type/Quality from the pop-
up menu and choose Grayscale from the Color pop-up menu.
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Notes
● Original HP ink cartridges are designed and tested with HP printers and papers to help you easily
produce great results, time after time.
NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs
required as a result of using a non-HP supply will not be covered under warranty.
If you believe the purchased original HP ink cartridges, go to:
www.hp.com/go/anticounterfeit
● Ink level warnings and indicators provide estimates for planning purposes only.
NOTE: When you receive a low-ink warning message, consider having a replacement ink cartridge
available to avoid possible printing delays. You do not need to replace the ink cartridges until the print
quality becomes unacceptable.
● You can print your document on both sides of the paper manually.
30 Chapter 3 Print ENWW
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4 Copy and scan
● Copy documents
● Scan
● Tips for copy and scan success
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Copy documents
NOTE: All documents are copied in normal quality print mode. You cannot change the print mode quality
when copying.
To copy documents
1. Load paper in the input tray.
For information about how to load paper, see Load media on page 10.
2. Load the original print side down on the right front corner of the scanner glass.
For more information, see Load an original on the scanner glass on page 14.
3. Press either the Start Copy Black button ( ) or the Start Copy Color button ( ) to make a copy.
Copying will start two seconds after the last button press.
TIP: You can increase the number of copies by pressing the button multiple times.
32 Chapter 4 Copy and scan ENWW
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Scan
● Scan to a computer
● Create a new scan shortcut (Windows)
● Change scan settings (Windows)
Scan to a computer
Before scanning to a computer, make sure you have already installed the HP recommended printer software.
The printer and computer must be connected and turned on.
To scan a document or photo to a file (Windows)
1. Load the original print side down on the right front corner of the scanner glass.
2. Double-click the printer icon on the desktop or do one of the following to open the printer software:
● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the
printer name.
● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then
select the printer name.
● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All
Programs, click HP, click the folder for the printer, and then select the icon with the printer's
name.
3. In the printer software, click Scan a Document or Photo.
4. Select the type of scan you want and then click Scan.
● Choose Save as PDF to save the document (or photo) as a PDF file.
● Choose Save as JPEG to save the photo (or document) as an image file.
NOTE: Click the More link at the top right corner of the Scan dialog to review and modify settings for
any scan.
For more information, see Change scan settings (Windows) on page 35.
If Show Viewer After Scan is selected, you can make adjustments to the scanned image in the preview
screen.
To scan a document or photo to email (Windows)
1. Load the original print side down on the right front corner of the scanner glass.
2. Double-click the printer icon on the desktop or do one of the following to open the printer software:
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● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the
printer name.
● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then
select the printer name.
● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All
Programs, click HP, click the folder for the printer, and then select the icon with the printer's
name.
3. In the printer software, click Scan a Document or Photo.
4. Select the type of scan you want and then click Scan.
Choose Email as PDF or Email as JPEG to open your email software with the scanned file as an
attachment.
NOTE: Click the More link at the top right corner of the Scan dialog to review and modify settings for
any scan.
For more information, see Change scan settings (Windows) on page 35.
If Show Viewer After Scan is selected, you can make adjustments to the scanned image in the preview
screen.
To scan an original from HP printer software (OS X)
1. Open HP Scan.
HP Scan is located in the Applications/Hewlett-Packard folder at the top level of the hard disk.
2. Click Scan.
3. Choose the type of scan profile you want and follow the on-screen instructions.
Create a new scan shortcut (Windows)
You can create your own scan shortcut to make scanning easier. For example, you might want to regularly
scan and save photos in PNG format, rather than JPEG.
1. Load the original print side down on the right front corner of the scanner glass.
2. Double-click the printer icon on the desktop or do one of the following to open the printer software:
● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the
printer name.
● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then
select the printer name.
● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All
Programs, click HP, click the folder for the printer, and then select the icon with the printer's
name.
3. In the printer software, click Scan a Document or Photo.
4. Click Create New Scan Shortcut.
34 Chapter 4 Copy and scan ENWW
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5. Enter a descriptive name, choose an existing shortcut on which to base your new shortcut, and then
click Create.
For example, if you are creating a new shortcut for photos, choose either Save as JPEG or Email as
JPEG. This makes available the options for working with graphics when scanning.
6. Change the settings for your new shortcut to meet your needs, and then click the save icon to the right
of the shortcut.
NOTE: Click the More link at the top right corner of the Scan dialog to review and modify settings for
any scan.
For more information, see Change scan settings (Windows) on page 35.
Change scan settings (Windows)
You can modify any of the scan settings either for a singular use or save the changes to use permanently.
These settings include options such as page size and orientation, scan resolution, contrast, and the folder
location for saved scans.
1. Load the original print side down on the right front corner of the scanner glass.
2. Double-click the printer icon on the desktop or do one of the following to open the printer software:
● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the
printer name.
● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then
select the printer name.
● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All
Programs, click HP, click the folder for the printer, and then select the icon with the printer's
name.
3. In the printer software, click Scan a Document or Photo.
4. Click the More link in the top right corner of the HP Scan dialog.
The detailed settings pane appears on the right. The left column summarizes the current settings for
each section. The right column allows you to change the settings in the highlighted section.
5. Click each section at the left of the detailed settings pane to review the settings in that section.
You can review and change most settings using drop-down menus.
Some settings allow greater flexibility by displaying a new pane. These are indicated by a + (plus sign)
at the right of the setting. You must either accept or cancel any changes on this pane to return to the
detailed settings pane.
6. When you have finished changing settings, do one of the following.
● Click Scan. You are prompted to save or reject the changes to the shortcut after the scan is
finished.
● Click the save icon to the right of the shortcut, and then click Scan.
ENWW Scan 35
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Tips for copy and scan success
Use the following tips to copy and scan successfully:
● Keep the glass and the back of the lid clean. The scanner interprets anything it detects on the glass as
part of the image.
● Load your original, print side down, on the right front corner of the glass.
● To make a large copy of a small original, scan the original into the computer, resize the image in the
scanning software, and then print a copy of the enlarged image.
● To avoid incorrect or missing scanned text, make sure the brightness is set appropriately in the
software.
36 Chapter 4 Copy and scan ENWW
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5 Manage ink cartridges
This section contains the following topics:
● Check estimated ink levels
● Order ink supplies
● Replace ink cartridges
● Use single-cartridge mode
● Cartridge warranty information
● Tips for working with cartridges
ENWW 37
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Check estimated ink levels
You can easily check the ink supply level to determine how soon you might need to replace an ink cartridge.
The ink supply level shows an estimate of the amount of ink remaining in the ink cartridges.
To check the ink levels from the HP printer software (Windows)
1. Open the HP printer software. For more information, see Open the HP printer software (Windows)
on page 18.
2. In the printer software, click the Estimated Ink Levels tab.
To check the ink levels from the HP printer software (OS X)
1. Open HP Utility.
HP Utility is located in the Hewlett-Packard folder in the Applications folder at the top level of the hard
disk.
2. Select the HP DeskJet 2130 series from the list of devices at the left of the window.
3. Click Supplies Status.
The estimated ink levels appear.
4. Click All Settings to return to the Information and Support pane.
NOTE: If you have installed a refilled or remanufactured ink cartridge, or an ink cartridge that has been
used in another printer, the ink level indicator might be inaccurate or unavailable.
NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a
low-ink warning message, consider having a replacement ink cartridge available to avoid possible printing
delays. You do not have to replace the ink cartridges until the print quality is unacceptable.
NOTE: Ink from the ink cartridges is used in the printing process in a number of different ways, including in
the initialization process, which prepares the printer and cartridges for printing, and in printhead servicing,
which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the ink
cartridge after it is used. For more information, see www.hp.com/go/inkusage.
38 Chapter 5 Manage ink cartridges ENWW
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Order ink supplies
Before ordering cartridges, locate the correct cartridge number.
To locate the cartridge number on the printer
● The cartridge number is located inside the cartridge access door.
To locate the cartridge number from the printer software (Windows)
1. Open the HP printer software. For more information, see Open the HP printer software (Windows)
on page 18.
2. In the printer software, click Shop, click Shop For Supplies Online, and then follow the on-screen
instructions.
To find the print cartridge reorder numbers (OS X)
1. Open HP Utility.
NOTE: HP Utility is located in the Hewlett-Packard folder in the Applications folder at the top level of
the hard disk.
2. Click Supplies Info.
The print cartridge ordering numbers appear.
3. Click All Settings to return to the Information and Support pane.
To order original HP supplies for the HP DeskJet 2130 series, go to www.hp.com/buy/supplies. If prompted,
choose your country/region, and then follow the prompts to find the right cartridges for your printer.
NOTE: Ordering ink cartridges online is not supported in all countries/regions. If it is not available in your
country/region, you may still view supplies information and print a list for reference when shopping at a local
HP reseller.
ENWW Order ink supplies 39
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Replace ink cartridges
To replace the ink cartridges
1. Check that power is on.
2. Remove the ink cartridge.
a. Open the cartridge access door and wait for the print carriage to move to the center of the printer.
b. Press down to release the ink cartridge, and then remove it from the slot.
3. Insert a new ink cartridge.
a. Remove the ink cartridge from the packaging.
40 Chapter 5 Manage ink cartridges ENWW
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b. Remove the plastic tape using the pull tab.
NOTE: Do not touch the electrical contacts on the ink cartridge.
c. Slide the ink cartridge into the slot until it clicks into place.
d. Close the cartridge access door.
NOTE: The HP printer software prompts you to align the ink cartridges when you print a
document after installing the new ink cartridge.
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Use single-cartridge mode
Use the single-cartridge mode to operate the printer with only one ink cartridge. The single-cartridge mode is
initiated when an ink cartridge is removed from the ink cartridge carriage.
NOTE: When the printer operates in single-cartridge mode, a message is displayed on the computer screen.
If the message is displayed and two ink cartridges are installed in the printer, verify that the protective piece
of plastic tape has been removed from each ink cartridge. When the plastic tape covers the ink cartridge
contacts, the printer cannot detect that the ink cartridge is installed. If there is no plastic tape on the
cartridges, try cleaning the cartridge contacts. For information about cleaning ink cartridge contacts, see Ink
cartridge issues on page 54.
To exit the single-cartridge mode
● Install both the black and tri-color ink cartridges in the printer.
42 Chapter 5 Manage ink cartridges ENWW
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Cartridge warranty information
The HP cartridge warranty is applicable when the cartridge is used in its designated HP printing device. This
warranty does not cover HP ink cartridges that have been refilled, remanufactured, refurbished, misused, or
tampered with.
During the warranty period, the cartridge is covered as long as the HP ink is not depleted and the end of
warranty date has not been reached. The end of warranty date, in YYYY/MM/DD format, may be found on the
cartridge as indicated:
For a copy of the HP Limited Warranty Statement, see the printed documentation that came with the printer.
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Tips for working with cartridges
Use the following tips to work with cartridges:
● To protect the cartridges from drying out, always turn the printer off using the Power button, and wait
until the Power button light goes out.
● Do not open or untape cartridges until you are ready to install them. Leaving tape on the cartridges
reduces ink evaporation.
● Insert the cartridges into the correct slots. Match the color and icon of each cartridge to the color and
icon for each slot. Make sure the cartridges snap into place.
● Align the printer for best print quality. See Printing issues on page 56 for more information.
● When the Estimated Ink Levels screen shows one or both cartridges in a low state, consider getting
replacement cartridges to avoid possible printing delays. You do not need to replace the cartridges until
print quality becomes unacceptable. See Replace ink cartridges on page 40 for more information.
● If you remove a cartridge from the printer for any reason, try to replace it again as soon as possible.
Outside of the printer, if unprotected, cartridges begin to dry out.
44 Chapter 5 Manage ink cartridges ENWW
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6 Connect your printer
● Connect your printer to your computer with a USB cable (non-network connection)
● Connect a new printer
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Connect your printer to your computer with a USB cable (non-
network connection)
The printer supports a rear USB 2.0 High Speed port for connection to a computer.
To connect the printer with the USB cable
1. Insert the printer software CD in the computer CD-ROM drive.
NOTE: Do not connect the USB cable to the printer until you are prompted to do so.
2. Follow the on-screen instructions. When you are prompted, connect the printer to the computer by
selecting USB on the Connection Options screen.
3. Follow the on-screen instructions.
If the printer software has been installed, the printer will operate as a plug-and-play device. If the software
has not been installed, insert the CD that came with the printer and follow the on-screen instructions.
46 Chapter 6 Connect your printer ENWW
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Connect a new printer
If you have not connected the printer to your computer, or you want to connect another new printer of the
same model to your computer, you can use the following instructions to set up the connection.
NOTE: Use this method if you have already installed the printer software.
To connect a new printer (Windows)
1. Open the printer software. For more information, see Open the HP printer software (Windows)
on page 18.
2. In the printer software, click Utilities.
3. Select Printer Setup & Software.
4. Select Connect a new printer. Follow the on-screen instructions.
To connect a new printer (OS X)
1. Open System Preferences.
2. Depending on your operating system, click Print & Fax, Print & Scan, or Printers & Scanners in the
Hardware section.
3. Click + below the list of printers at the left.
4. Select the new printer from the list.
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48 Chapter 6 Connect your printer ENWW
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7 Solve a problem
This section contains the following topics:
● Jams and paper-feed issues
● Ink cartridge issues
● Printing issues
● Copy issues
● Scan issues
● Printer hardware issues
● HP support
ENWW 49

Question & answers

Hi. My HP2135 only prints a few lines then it stops.

Published on 2 years ago by David J van der Merwe

is HP Deskjet 2135 compatible with W10?

Published on 1 year ago by Jim B

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