Hormann ProMatic 2 manual

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  • Brand: Hormann
  • Product: Garage door opener
  • Model/name: ProMatic 2
  • Filetype: PDF
  • Available languages: Dutch, English, German, French, Spanish, Italian, Portuguese

Table of Contents

Page: 1
2 TR10A033-E RE / 03.2010
Page: 2
DEUTSCH . .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 4
ENGLISH . .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 22
FRANÇAIS  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 39
NEDERLANDS .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 58
ESPAÑOL .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 76
ITALIANO .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 95
PORTUGUÊS .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 114
 .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 133
TR10A033-E RE / 03.2010 3
Page: 21
1	 About These Instructions...................................... 23
1.1	 Further applicable documents................................. 23
1.2	 Warnings used......................................................... 23
1.3	 Definitions used....................................................... 23
1.4	Symbols used.......................................................... 23
1.5	 Abbreviations used.................................................. 24
2	 Safety Instructions.......................................... 24
2.1	Intended use............................................................ 24
2.2	Non-intended use.................................................... 24
2.3	 Fitter qualification.................................................... 24
2.4	Safety instructions for fitting,
maintenance, repairs and
disassembly of the door system.
............................. 24
2.5	Safety instructions for fitting.
................................... 24
2.6	Safety instructions for initial
start-up and for operation.
....................................... 25
2.7	Safety instructions for using
the hand transmitter................................................ 25
2.8	 Approved safety devices......................................... 25
2.9	Safety instructions for inspection
and maintenance..................................................... 25
3	 Fitting...................................................................... 25
3.1	Inspect door/door system....................................... 25
3.2	Clearance required.................................................. 25
3.3	 Fitting the garage door operator.
............................. 26
3.4	 Fitting the operator boom........................................ 26
3.5	 Fixing the warning sign............................................ 27
3.6	 Garage door operator electrical connection............ 27
3.7	Connecting additional
components/accessories........................................ 27
4	 Putting into Service............................................... 28
4.1	Putting the operator into service............................. 28
4.2	Setting additional functions
via the DIL switches.
................................................ 29
5	 Radio....................................................................... 31
5.1	Hand transmitter HSM 4.......................................... 31
5.2	Integral radio module............................................... 32
5.3	 External receiver ..................................................... 32
5.4	 Excerpt from the declaration
of conformity for the receiver.
.................................. 32
6	 Operation................................................................ 32
6.1	Instructing users...................................................... 33
6.2	 Function check........................................................ 33
6.3	Normal operation..................................................... 33
6.4	 Manual operation..................................................... 33
6.5	Operating after a mechanical release...................... 33
Table of contents
A	 Articles supplied...................................................... 2
B	 Tools needed for assembly..................................... 2
Dissemination as well as duplication of this document and the
use and communication of its content are prohibited unless
explicitly permitted. Noncompliance will result in damage
compensation obligations. All rights reserved in the event of
patent, utility model or design model registration. Subject to
changes.
6.6	 Behaviour during a power failure
(without emergency battery).................................... 34
6.7	 Behaviour following a power failure
(without emergency battery).................................... 34
6.8	 Mains failure bridging using
an emergency battery ............................................. 34
6.9	Operator light messages......................................... 34
6.10	 Error messages/diagnostic LED.............................. 34
7	 Inspection and Maintenance................................ 35
7.1	 Replacement bulb.
................................................... 35
8	 Optional Accessories............................................ 35
9	 Dismantling and Disposal..................................... 35
10	 Warranty Conditions.............................................. 35
10.1	Performance............................................................ 36
11	 Excerpt from the Declaration
of Incorporation..................................................... 36
12	 Technical Data........................................................ 36
13	 Overview of DIL Switch Functions....................... 37
14	 Overview of Errors and Error Elimination............ 38
Illustrated Section..................................... 133
22 TR10A033-E RE / 03.2010
ENGLISH
Page: 22
Dear customer,
We are delighted that you have chosen a high-quality product
from our company.
About These Instructions
1	
These instructions are original operating instructions as
outlined in the EC Directive 2006/42/EC. Read through all of
the instructions carefully, as they contain important
information about the product. Pay attention to and follow the
instructions provided, particularly the safety instructions and
warnings.
Please keep these instructions in a safe place and make sure
that they are available to all users at all times.
Further applicable documents
1.1	
The following documents for safe handling and maintenance
of the door system must be placed at the disposal of the end
user:
These instructions
•	
The enclosed
•	
The instructions of the garage door
•	
Warnings used
1.2	
The general warning symbol indicates a danger that
can lead to injury or death. In the text, the general warning
symbol will be used in connection with the caution levels
described below. In the illustrated Section, an additional
instruction refers back to the explanation in the text.
DANGER
Indicates a danger that leads directly to death or serious
injuries.
WARNING
Indicates a danger that can lead to death or serious injuries.
CAUTION
Indicates a danger that can lead to minor or moderate
injuries.
ATTENTION
Indicates a danger that can lead to damage or destruction
of the product.
Definitions used
1.3	
Hold-open phase
Waiting phase at the OPEN end-of-travel position before the
door closes during automatic timed closing
Automatic timed closing
Automatic timed closing of the door after a set time has
elapsed and after reaching the OPEN end-of-travel position.
DIL switches
Switches on the control print for setting the control.
Impulse control
With each push of the button, the door is started against the
previous direction of travel, or the motion of the door is
stopped.
Force learning cycle
A learning run during which the necessary forces for moving
the door are taught in.
Photocell
When actuating the photocell safety device during the
movement in the CLOSE direction, the door stops and
reverses. The hold-open phase is re-started.
Normal operation
Door movement with the taught-in travel distances and
forces.
Reference run
Door cycle towards the OPEN end-of-travel position in order
to set the home position.
Reverse cycle/safety reversal
Door travel in the opposite direction when the safety device or
force limit is activated.
Reversal limit
If the safety equipment is activated, gate travel is triggered in
the opposite direction (reverse cycle) up to the reversal limit
(max. 50 mm) shortly before the CLOSE end-of-travel
position. If this limit is passed, no reversal occurs to ensure
that the gate reaches the end-of-travel position without
disrupting travel.
Distance learning cycle
Door cycle with which the operator is taught the path of
travel.
Pre-warning time
The time between the travel command (impulse) and the start
of travel.
Factory reset
Resetting the taught-in values to the delivery status/ex factory
setting
Symbols used
1.4	
The illustrated Section shows how to fit an operator on a
Sectional door. Deviations for fitting with an up-and-over door
are also shown. For this purpose, the following letters are
assigned to the Figures:
a = Sectional door
b = Up-and-over door
Note:
All dimensions in the illustrated Section are in [mm].
TR10A033-E RE / 03.2010 23
ENGLISH
Page: 23
Some Figures include this symbol with a reference to a
Section of the text. There you will find important information
on the fitting and operation of the garage door operator.
In the example, 2.2 means:
2.2
See text Section 2.2
In addition, in both the text Section and the illustrated Section
at the points where the menu of the operators are explained,
the following symbol is shown that indicates the factory
settings:
Factory setting
Abbreviations used
1.5	
Colour code for cables, single conductors and
components
The abbreviations of the colours for identifying the cables,
conductors and components comply with the international
colour code according to IEC 757:
BN Brown WH White
GN Green YE Yellow
Article designations
HE 1 1-channel receiver
IT 1 Internal push button with
impulse button
IT 1b Internal push button with
illuminated impulse button
EL 101 One-way photocell
EL 301 One-way photocell
STK Wicket door contact
PR 1 Option relay
HSM 4 4-button mini hand
transmitter
HNA 18 Emergency battery
2	 Safety Instructions
2.1	 Intended use
The garage door operator is intended exclusively for the
impulse operation of spring-compensated Sectional and
up-and-over garage doors in the private/non-commercial
sector.
Note the manufacturer's specifications regarding the door and
operator combination. Potential hazards as outlined in
DIN EN 13241-1 are prevented by the design itself and by
carrying out fitting in accordance with our guidelines.
Door systems that are located in a public area and only have
one protective device, such as a force limit, may only be
operated under supervision.
The garage door operator is designed for operation in dry
areas.
Non-intended use
2.2	
Use in the commercial sector is prohibited.
The operator must not be used for doors without a catch
safety device.
Fitter qualification
2.3	
Only correct fitting and maintenance in compliance with the
instructions by a competent/specialist company or a
competent/qualified person ensures safe and flawless
operation of the system. According to EN 12635, a specialist
is a person with suitable training, specialist knowledge and
practical experience sufficient to correctly and safely fit, test,
and maintain a door system.
Safety instructions for fitting, maintenance,
2.4	
repairs and disassembly of the door system
DANGER
Compensating springs are under high tension
See warning in Section 
▶	 3.1
Fitting, maintenance, repairs, and disassembly of the door
system and garage door operator must be performed by a
specialist.
In the event of a failure of the garage door operator, a
▶	
specialist must be commissioned immediately for the
inspection or repair work.
Safety instructions for fitting
2.5	
The specialist must ensure that the applicable regulations on
occupational safety, as well as the regulations on the
operation of electrical devices, are followed during assembly
work. In the process, the relevant national guidelines must be
observed. Potential hazards as outlined in DIN EN 13241-1
are prevented by the design itself and by carrying out fitting in
accordance with our guidelines.
The garage door operator is designed for operation in dry
areas and therefore must not be fitted outdoors. The garage
ceiling must guarantee secure fastening of the operator. For
ceilings which are too high or too light, the operator must be
fastened on additional struts.
Danger
Mains voltage
See warning in Section 
▶	 3.6
WARNING
Unsuitable fixing material
See warning in Section 
▶	 3.3
Danger to life from the rope
See warning in Section 
▶	 3.3
Danger of injury due to unwanted door travel
See warning in Section 
▶	 3.3
24 TR10A033-E RE / 03.2010
ENGLISH
Page: 24
Safety instructions for initial start-up and for
2.6	
operation
WARNING
Danger of injury during door travel
See warning in Section 
▶	 4
Caution
Danger of crushing in the side guide
See warning in Section 
▶	 4
Danger of injury from the cord knob
See warning in Section 
▶	 4
Danger of injuries due to the hot lamp
See warning in Section 
▶	 4, Section 6 and Section 7.1
Danger of injury due to the force value being set too
high
See warning in Section 
▶	 4.1.3
Danger of injury resulting from uncontrolled door
movement in the CLOSE direction if the torsion spring
breaks and the slide carriage is released.
See warning in Section 
▶	 3.4.1 and Section 6
Safety instructions for using the hand
2.7	
transmitter
WARNING
Danger of injury during door travel
See warning in Section 
▶	 5.1
Caution
Danger of injuries due to unwanted door travel
See warning in Section 
▶	 5.1
Approved safety devices
2.8	
Safety relevant functions or components of the control, such
as the power limit, external photocells, when installed, have
been designed and approved in accordance with category 2,
PL "c" of EN ISO 13849-1:2008.
WARNING
Danger of injuries due to faulty safety equipment
See warning in Section 
▶	 4.1.2
Safety instructions for inspection and
2.9	
maintenance
WARNING
Danger of injury due to unexpected gate travel
See warning in section 
▶	 7
Fitting
3	
3.1	 Inspect door/door system
DANGER
Compensating springs are under high tension
Serious injuries may occur while adjusting or loosening the
compensating springs!
For your own safety, only have a specialist conduct
▶	
work on the door compensating springs and, if
necessary, maintenance and repair work!
Never try to replace, adjust, repair or reposition the
▶	
compensating springs for the counterbalance of the
door or the spring mountings yourself.
Furthermore, inspect the entire door system (joints,
▶	
door bearings, cables, springs and fastening parts)
for wear and possible damage.
Check for the presence of rust, corrosion, and cracks.
▶	
A fault in the door system or an incorrectly aligned door
may lead to serious injuries!
Do not use the door system if repair or adjustment
▶	
work must be conducted!
The design of the operator is not suitable nor intended for the
opening and closing of sluggish doors, i.e. doors that can no
longer be opened or closed manually, or can only be opened/
closed manually with difficulty.
The door must be in perfect mechanical condition and
balanced, so that it is easy to operate by hand (EN 12604).
Lift the door by approx. one meter and let it go. The door
▶	
should stay in this position and neither move downward
nor upward. If the door does move in either direction,
there is a danger that the compensating springs/weights
are not properly adjusted or are defective. In this case,
increased wear and malfunctioning of the door system
can be expected.
Check whether the door can be opened and closed
▶	
correctly.
The mechanical locking devices of the door that are not
▶	
needed with a garage door operator must be put out of
commission. This especially includes the locking
mechanisms of the door lock (see Section 3.3 and
Section 3.6).
Change to the illustrated Section for the fitting and
▶	
initial operation. Observe the respective text Section
when you are prompted to by the symbol for the text
reference.
Clearance required
3.2	
The clearance between the highest point of the door and the
ceiling (also when opening the door) must be at least 30 mm
(see Figures 1.1a/1.1b).
Check this dimension!
▶	
If the clearance is smaller, the operator can also be mounted
behind the opened door if enough space is available. In such
cases, an extended fitting bracket has to be used, which must
be ordered separately. In addition, the garage door operator
can be arranged up to max. 50 cm off-centre. Exceptions are
Sectional doors with a high-lift (high-lift track application H);
a special fitting is required for this arrangement. The electrical
outlet necessary for the electrical connection should be fitted
approx. 50 cm from the operator head. Please check these
dimensions!
TR10A033-E RE / 03.2010 25
ENGLISH
Page: 25
3.3	 Fitting the garage door operator
WARNING
Unsuitable fixing material
Use of unsuitable fixing material may mean that the
operator is insecurely attached and could come loose.
The fitter must check that the fitting materials supplied
▶	
are suitable for the purpose and the intended fitting
location.
Only use the provided fixing materials (plugs) in
▶	
concrete ≥ B15 (see Figures 1.6a/1.8b/2.4).
WARNING
Danger to life from the rope
A running rope may lead to strangulation.
Remove the rope while fitting the operator
▶	
(see Figure 1.2a).
WARNING
Danger of injury due to unwanted
door travel
Incorrect assembly or handling of the
operator, may trigger unwanted door
travel that may result in persons or
objects being trapped.
Follow all the instructions provided
▶	
in this manual.
Incorrectly attached control devices
(e.g. buttons) may trigger unwanted door
travel. Persons or objects may be
trapped as a result.
Install control devices at a height of
▶	
at least 1.5 m (out of the reach of
children).
Fit permanently installed control
▶	
devices (such as buttons, etc.)
within sight of the door, but away
from moving parts.
ATTENTION
Damage caused by dirt
Drilling dust and chippings can lead to malfunctions.
Cover the operator during drilling work.
▶	
Note:
An emergency release is necessary for garages without a
second entrance that prevents the possibility of being locked
out; this must be ordered separately.
Check the emergency release monthly for proper
▶	
function.
Completely disassemble the mechanical door locking on
1.	
the Sectional door (see Figure 1.3a).
For Sectional doors with centre door locking, arrange the
2.	
lintel joint and link bracket off-centre (see Figure 1.5a).
With an off-centre reinforcement profile on the Sectional
3.	
door, fit the link bracket on the nearest reinforcement
profile to the left or right (see Figure 1.5a).
Note:
In a deviation from Figure 1.5a: Use the 5 x 35 woodscrews
from the door accessory pack (hole Ø 3 mm) for timber doors.
The mechanical door locking on an
4.	 up-and-over door
must be rendered inoperable (see Figures 1.3b/1.4b/1.5b).
For door models not covered here, block the catches on
site.
In a deviation from the Figures
5.	 1.6b/1.7b. The lintel joint
and link bracket must be attached off-centre for up-and-
over doors with ornamental iron door handles.
Note:
Use the bottom holes on the lintel joint for fitting N80 doors
with timber infill (see Figure 1.7b).
Fitting the operator boom
3.4	
Note:
Before the boom is fitted on the lintel and under the
•	
ceiling, the engaged slide carriage must be moved
approx. 20 cm from the CLOSE end-of-travel position in
the OPEN direction (see Section 3.4.1). This is no longer
possible with an engaged carriage as soon as the end
stops and operator have been fitted (see Figure 2.1).
Only use the booms recommended by us for the garage
•	
door operators – depending on the respective purpose of
use (see product information)!
3.4.1	 Boom operating modes
There are two different operating modes with the boom:
Manual operation
•	
Automated operation
•	
Manual operation
See Figure
▶	  4
The slide carriage is disengaged from the belt lock to enable
the door to be moved by hand.
For disengaging the slide carriage:
Pull on the cord of the mechanical release.
▶	
Caution
Danger of injury resulting from uncontrolled door
movement in the CLOSE direction if the torsion spring
breaks and the slide carriage is released.
The slide carriages may decouple automatically unless a
retrofit set is fitted.
The fitter responsible must install a retrofit set on the
▶	
slide carriage if the following prerequisites are at hand:
The standard DIN EN 13241-1 applies
–	
The garage door operator is retrofitted to a
–	
Hörmann Sectional door without spring safety
device (BR30) by a technical expert.
This set comprises a screw that secures the slide carriage
against uncontrolled unlocking as well as a new cord knob
sign where the images show how the set and the slide
carriage can be handled for the two operating modes of the
operator boom.
Note:
The use of an emergency release or an emergency release
lock is not possible in conjunction with the retrofit set.
26 TR10A033-E RE / 03.2010
ENGLISH
Page: 26
Automated operation
See Figure 
▶	 6
The belt lock is engaged in the slide carriage to enable the
door to be moved with the operator.
For preparing the slide carriage for engaging:
Press the green knob.
1.	
Move the belt in the direction of the slide carriage until
2.	
the belt lock engages.
Caution
Danger of crushing in the side guide
Do not reach into the side guide with your fingers during
door run, as this can cause crushing.
Do not reach into the side guide during the door run
▶	
Determining the door end-of-travel positions by
3.4.2	
fitting the end stops
Loosely position the end stop for the
1.	 OPEN end-of-travel
position in the boom between the slide carriage and
operator.
Push the door into the
2.	 OPEN end-of-travel position by
hand.
This will push the end stop into the correct position.
Tighten the end stop for the
3.	 OPEN end-of-travel position
(see Figure 5.1).
Note:
If the door should not reach the complete passage height in
the OPEN end-of-travel position, the end stop can be
removed so that the integrated end stop (in the operator
head) is used.
Loosely position the end stop for the
4.	 CLOSE end-of-
travel position in the boom between the slide carriage
and door.
Push the door into the
5.	 CLOSE end-of-travel position by
hand. This will push the end stop near to the correct
position.
After reaching the
6.	 CLOSE end-of-travel position move
the end stop by approx. 1 cm in the CLOSE direction and
fix the end stop (see Figure 5.2).
Note:
If the door cannot easily be pushed manually into the desired
OPEN or CLOSE end-of-travel position, this means that the
door mechanism is too stiff for operation with the garage door
operator and must be inspected (see Section 1.1.2)!
Tension of the toothed belt
3.4.3	
The toothed belt of the operator boom is tensioned optimally
ex-factory. During the start-up and slow-down phase, with
larger doors it is possible that the belt will briefly hang out of
the boom profile. However, this does not result in any
technical consequences and does not negatively affect the
function and service life of the operator.
Fixing the warning sign
3.5	
Fix the sign warning about getting trapped in a noticeable,
cleaned and degreased place, for example, near to the
permanently installed button for moving the operator.
See Figure 
▶	 8
3.6	 Garage door operator electrical connection
Danger
Mains voltage
Contact with the mains voltage presents the danger of a
deadly electric shock.
For that reason, observe the following warnings under all
circumstances:
Electrical connections may only be made by a qualified
▶	
electrician.
The on-site electrical installation must conform to the
▶	
applicable protective regulations (230/240 V AC,
50/60 Hz)!
The mains plug must be disconnected before any work
▶	
is performed on the operator.
ATTENTION
External voltage on the connecting terminals
External voltage on the connecting terminals of the control
will destroy the electronics.
Do not apply any mains voltage (230/240 V AC) to the
▶	
connecting terminals on the control.
To prevent malfunctions:
The connection cables of the operator (24 V DC) must be
▶	
laid in a separate installation system from the other
supply cables (230 V AC).
Electrical connection/connecting terminals
3.6.1	
See Figure 
▶	 9
Remove the plug cover to access the connecting
▶	
terminals.
Note:
All connecting terminals can be assigned several times.
However, observe the following thicknesses (see Figure 10):
Minimum thickness: 1 x 0.5 mm
•	 2
Maximum thickness: 1 x 2.5 mm
•	 2
Connecting additional components/accessories
3.7	
Note:
Loading of the operator by all accessories: max. 100 mA.
External buttons *
3.7.1	
External buttons are used to trigger or stop door cycles. One
or more buttons with normally open contacts (volt-free), such
as internal push buttons or key switches, can be connected in
parallel (see Figure 11/12).
Additional external radio receiver *
3.7.2	
In addition to, or instead of, an integral radio module
(see Section 5.2), an external radio receiver can be connected
for the impulse function.
Insert the plug of the receiver in the corresponding slot
▶	
(see Figure 13).
For putting the external receiver into operation, delete the
▶	
data of an integrated radio module (see Section 5.2.2).
*  Accessory, not included as standard equipment!
TR10A033-E RE / 03.2010 27
ENGLISH
Page: 27
2-wire photocell *
3.7.3	
Connect the photocell as shown in Figure 
▶	 14.
After the photocell triggers, the operator stops and a safety
reversal of the door is performed to the OPEN end-of-travel
position.
Note:
Mount the transmitter and receiver housings as close to the
floor as possible – see the instructions for the photocell.
Wicket door contact STK *
3.7.4	
Connect the forced opening wicket door contact with
▶	
self-testing, as displayed in Figure 15.
Door cycles are immediately halted and permanently
prevented when the wicket door contact is opened.
Option relay PR 1 *
3.7.5	
Connect the option relay, as displayed in Figure 
▶	 16.
The option relay PR 1 can be used for the CLOSE limit switch
reporting and the light control.
Emergency battery HNA 18 *
3.7.6	
Connect the emergency battery, as displayed in
▶	
Figure 22.
To enable door movement in the event of a mains failure, an
optional emergency battery can be connected. In the case of
a mains failure, the system automatically switches to battery
operation. During battery operation, the operator light remains
switched off.
WARNING
Danger of injury due to unexpected door travel
Unexpected door travel can result when the emergency
battery is still connected despite the mains plug being
pulled out.
Disconnect the mains plug
▶	 and the plug of the
emergency battery whenever performing work on the
door system.
4	 Putting into Service
WARNING
Danger of injury during door travel
If people or objects are in the area
around the door while the door is in
motion, this can lead to injuries or
damage.
Children are not allowed to play
▶	
near the door system.
Make sure that no persons or
▶	
objects are in the door's travel
range.
If the door has only one safety
▶	
feature, only operate the garage
door operator if you are within sight
of the door's area of travel.
Monitor the door travel until the
▶	
door has reached the end-of-travel
position.
Only drive or pass through remote
▶	
control door systems if the door is
in the OPEN end-of-travel position!
Never stay standing under the open
▶	
door.
Caution
Danger of crushing in the side guide
Do not reach into the side guide with your fingers during
door run, as this can cause crushing.
Do not reach into the side guide during the door run
▶	
Caution
Danger of injury from the cord knob
If you hang on the cord knob, you may fall and injure
yourself. The operator could break away and injure persons
or damage objects that are located underneath, or the
operator itself could be destroyed.
Do not hang on the cord knob with your body weight.
▶	
Caution
Danger of injuries due to the hot lamp
Touching the lamp during or immediately following
operation can lead to burns.
Do not touch the lamp if it is switched on or was
▶	
recently switched on.
Putting the operator into service
4.1	
The operator has a power failure-proof memory in which the
door-specific data (travel, forces needed during door travel,
etc.) is stored during the teach-in process and updated during
subsequent door travels. This data is only valid for this door
and must thus be deleted and taught in again for use with
another door or if the door's travel behaviour has changed
significantly (i.e. in the event of subsequent displacement of
the end stops or fitting of new springs, etc.).
28 TR10A033-E RE / 03.2010
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4.1.1	 Deleting door data
See Figure 
▶	 18
In the delivery condition, no door data has been stored and
the operator can be immediately taught in (see Section 4.1.2).
If it is necessary to teach in again, the door data can be
deleted as follows:
Disconnect the mains plug.
1.	
Push and hold the transparent button in the housing.
2.	
Connect the mains plug and keep the transparent button
3.	
in the housing pushed until the operator light flashes
once.
The door data are deleted and the operator can be taught
in immediately.
4.1.2	 Teaching in the operator
Among other things, the travel and forces needed during the
opening and closing runs are taught in and saved in a power
failure-proof manner during the teach-in process.
Notes:
Before the operator can be taught in again, the existing
•	
door data must be deleted (see Section 4.1.1).
If connected, the photocell is not active during the
•	
teach-in process.
To teach in the operator:
If necessary, prepare the disengaged slide carriage for
1.	
engagement by pushing the green button on the slide
carriage (see Figure 6). To do this, move the door
manually until the slide carriage snaps into the belt lock.
If necessary, plug in the mains plug.
2.	
The operator light will then flash twice (see Figure 19).
Actuate the transparent button on the operator cover
3.	
(see Figure 19).
The door will open automatically. The operator light will
flash.
Actuate the transparent button on the operator cover
4.	
again (see Figure 19).
The door will automatically close, open, close and
a.	
then open again. The operator light will flash during
the run and the travel and the required forces are
taught in.
The door remains in the
b.	 OPEN position and the
operator light will then light up continually.
The operator has been taught in and is ready for
operation.
WARNING
Danger of injuries due to faulty safety equipment
In the event of a malfunction, there is a danger of injuries
due to faulty safety equipment
After the learning runs, the person commissioning must
▶	
check the function(s) of the safety equipment as well as
the settings (see Section 4.2).
The system is ready for operation only after this.
Notes:
When the operator remains standing with flashing light or
•	
the end stops have not been reached, the maximum
forces are insufficient and must be readjusted
(see Section 4.1.3).
The teach-in procedure can be interrupted by a run
•	
impulse at any time. A further run impulse re-starts the
entire teach-in procedure.
4.1.3	 Adjusting the forces
CAUTION
Danger of injury due to the force value being set too
high (potentiometers P1/P2)
When the force value is set too high, the force limit is less
sensitive. This could lead to injury or damage.
Do not set a force value that is too high.
▶	
The forces required when teaching-in are readjusted
automatically during the subsequent door cycles. For safety
reasons, it is necessary that the forces should not be
readjusted indefinitely when the travel behaviour of the door
becomes worse (e.g. the spring tension weakens). Otherwise
risks to safety may arise with manual operation of the door
(e.g. the door may fall down).
For this purpose, the maximum forces provided for opening
and closing have a limited presetting in delivery condition
(centre position of the potentiometers).
When teaching-in the operator (see Section 4.1.2), the forces
must be readjusted when one or both end-of-travel positions
are not reached.
Two potentiometers are available for this purpose that can be
accessed when removing the operator cover (see Figure 20):
P1
•	 : Maximum force in the OPEN direction
P2
•	 : Maximum force in the CLOSE direction
Turning clockwise increases the force, turning anticlockwise
reduces the forces.
If the OPEN end stop is not reached:
Adjust
1.	 P1 by rotating clockwise by an eighth of a turn
(see Figure 20).
Move the door to the
2.	 CLOSE end-of-travel position by
pressing the transparent button and before reaching the
CLOSE end-of-travel position, stop the door by pressing
the button again.
Move the door in the
3.	 OPEN direction.
If the OPEN end stop is not reached again, repeat
steps 1 to 3.
If the CLOSE end stop is not reached:
Adjust
1.	 P2 by rotating clockwise by an eighth of a turn
(see Figure 20).
Delete the door data.
2.	
Teach the operator in again (see Section 
3.	 4.1.2).
If the CLOSE end stop is not reached again, repeat
steps 1 to 3.
Note:
The maximum forces set in the potentiometer have only little
influence on the sensitivity of the force limit, as the actual
forces required are saved during the teaching run. The forces
set at the factory can be used for operating standard doors.
4.2	 Setting additional functions via the DIL
switches
Several of the operator's functions must be programmed
using the DIL switches. Before initial start-up, the DIL
switches are in factory settings, i.e. the switches are in the
OFF position (see Figure 9).
Note:
Only change the DIL switch settings when the operator is at a
rest and no radio codes are being programmed.
TR10A033-E RE / 03.2010 29
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Page: 29
Set the DIL switches as described below in accordance with
national regulations, the desired safety devices and the
on-site conditions.
CLOSE
4.2.1	 limit switch reporting: DIL switches
A and B
See Figure 
▶	 17.1
A OFF
CLOSE limit switch reporting activated
B ON
Function of the operator light and the option relay with
Tab. 1:
activated CLOSE limit switch reporting
Operator light Permanent light during the door
•	
run
Switch-off delay after
•	 CLOSE
end-of-travel position
Option relay CLOSE limit switch reporting
activated
Pre-warning time: DIL switch A and B
4.2.2	
See Figure 
▶	 17.2
A ON Pre-warning time activated
B OFF
Function of the operator light and the option relay with
Tab. 2:
activated pre-warning time
Operator light Quick flashing during the pre-
•	
warning time
Permanent light during the door
•	
run
Option relay Clocks slowly during the door run
(function of an auto-flashing warning
lamp)
External illumination: DIL switch A and B
4.2.3	
See Figure
▶	 17.3
A OFF
External light activated
B OFF
Function of the operator light and the option relay with
Tab. 3:
external illumination
Operator light Permanent light during the door
•	
run
Switch-off delay after
•	 CLOSE
end-of-travel position
Option relay Same function as operator light
Automatic timed closing: DIL switch A, B and D
4.2.4	
When the door reaches the OPEN end-of-travel position and
a hold-open phase of approx. 30 seconds has elapsed,
automatic timed closing will start. After an impulse or after the
photocell has been passed, the hold-open phase will be
extended automatically by approx. 30 s.
Notes:
In the scope of the DIN EN 12453, automatic timed
•	
closing must only be activated if a safety device is
connected.
Setting the automatic timed closing is only possible if the
•	
photocell is active (DIL switch D to ON).
See Figure
▶	 17.4
A ON Automatic timed closing activated
B ON
D ON
Function of the operator, the operator light and the
Tab. 4:
option relay with activated automatic timed closing
Operator After hold-open phase and pre-
warning time, automatic timed
closing from the OPEN end-of-travel
position
Operator light Permanent light during the hold-
•	
open phase and the door run
Flashes during the pre-warning
•	
time
Option relay Permanent contact during the
•	
hold-open phase
Clocks rapidly during the
•	
pre‑warning time and slowly
during the door run
Door type: DIL switch C
4.2.5	
See Figure 
▶	 17.5
C ON Up-and-over door, long soft-stop ramp-
down phase
C OFF
Sectional door, short soft-stop ramp-down
phase
Photocell: DIL switch D
4.2.6	
See Figure 
▶	 17.6
D ON Activated, if the photocell is activated, the
door reverses to the OPEN end-of-travel
position.
D OFF
Not activated, automatic timed closing not
possible (DIL switch A/B)
Hold/static current circuit with self-testing:
4.2.7	
DIL switch E
See Figure 
▶	 17.7
E ON Activated, for wicket door contact with
self-testing
E OFF
Not activated
Note:
Check safety devices without self-testing every six months.
30 TR10A033-E RE / 03.2010
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Door maintenance display: DIL switch F
4.2.8	
See Figure 
▶	 17.8
F ON Activated, exceeding the maintenance
cycle is signalled by the operator light
flashing at the end of every door run.
F OFF
Not activated, no signal after the
maintenance cycle is exceeded
The maintenance interval is reached when the operator has
been in operation for more than 1 year since the last
teaching-in or the operator has reached or exceeded more
than 2000 door closing actions.
Note:
The maintenance data is reset by teaching-in the operator
again (see Section 4.1.2).
5	 Radio
5.1	 Hand transmitter HSM 4
WARNING
Danger of injury during door travel
Persons may be injured by door travel if
the hand transmitter is actuated.
Make sure that the hand
▶	
transmitters are kept away from
children and can only be used by
people who have been instructed
on how the remote-control door
functions!
If the door has only one safety
▶	
feature, only operate the hand
transmitter if you are within sight of
the door!
Only drive or pass through remote
▶	
control door systems if the door is
in the OPEN end-of-travel position!
Never stay standing under the open
▶	
door.
Please note that unwanted gate
▶	
cycles may occur if a hand trans­
mitter button is accidentally pressed
(e.g. if stored in a pocket/handbag).
Caution
Danger of injuries due to unwanted door travel
Unwanted door travel may occur while teaching in the radio
system.
Pay attention that no persons or objects are in the
▶	
door's travel range when teaching in the radio system.
ATTENTION
Functional disturbances caused by environmental
conditions
These conditions can impair function!
Protect the hand transmitter from the following conditions:
Direct sunlight (perm. ambient temperature: -20°C to
•	
+60°C)
Moisture
•	
Dust
•	
Notes:
If there is no separate garage entrance, perform all
•	
programming changes and extensions while standing in
the garage.
Perform a functional check after programming or
•	
extending the remote control system.
Only use original components for the initial start-up or for
•	
extending the remote control system.
Local conditions may affect the range of the radio
•	
system. Moreover, when used at the same time,
GSM 900 mobile phones can affect the range.
Description of the hand transmitter HSM 4
5.1.1	
See Figure 
▶	 23
1 LED
2 Hand transmitter button
3 Battery compartment cover
4 Battery
5 Reset button
6 Hand transmitter holder
Inserting/changing the battery
5.1.2	
See Figure 
▶	 23
Use only the battery type 23A.
▶	
Restoring the factory coding
5.1.3	
See Figure 
▶	 23
A radio code is stored for each hand transmitter button. The
original factory code can be restored by going through the
following steps.
Note:
The following steps are only required in the case of
inadvertent extension or teach-in processes.
Open the battery compartment cover.
1.	
The reset button (5) is accessible on the circuit board.
ATTENTION
Destruction of the button
Do not use any pointed objects or excessive force when
▶	
pressing the button.
Carefully press the reset button with a blunt object and
2.	
keep it pressed.
Press the hand transmitter button to be coded and keep
3.	
it pressed.
The transmitter LED will flash slowly.
If you keep the small button pressed until the slow
4.	
flashing stops, the hand transmitter button will be
assigned with the original factory coding and the LED will
start to flash faster.
Close the battery compartment cover.
5.	
The factory code is now restored.
Excerpt from the declaration of conformity for
5.1.4	
the hand transmitter
Conformity of the abovementioned product with the
requirements of the directives according to article 3 of the
R & TTE directives 1999/5/EC was verified by compliance
with the following standards:
EN 60950:2000
•	
EN 300 220-1
•	
EN 300 220-3
•	
EN 301 489-1
•	
EN 300 489-3
•	
The original declaration of conformity can be requested from
the manufacturer.
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5.2	 Integral radio module
With an integral radio module, the function Impulse (OPEN-
STOP-CLOSE-STOP) function can be taught to a maximum of
6 different hand transmitters. If more than 6 hand transmitters
are taught, the functions on the one taught first are deleted.
For programming the radio module or to delete its data, the
following conditions must be fulfilled:
The operator is at rest.
•	
The pre-warning or hold-open phase is not active.
•	
Notes:
For actuating the operator with remote control, a hand
•	
transmitter button must be taught-in to an integral radio
module or an external radio receiver.
There must be a distance of at least 1 m between the
•	
hand transmitter and the operator.
When used at the same time, GSM 900 mobile phones
•	
can affect the range of the radio remote control.
Teaching in the
5.2.1	 Impulse function
Briefly press the
1.	 P button on the operator cover once
(see Figure 21). Pressing the P button again twice will
immediately end radio programming.
The red LED in the button on the operator cover now
flashes once. During this time, a hand transmitter button
can be programmed in for the desired function.
Hold the hand transmitter button that should be
2.	
programmed down until the red LED in the button on the
operator cover begins flashing rapidly.
The radio code of this hand transmitter button is now
stored in the integral radio module.
5.2.2	 Deleting all data in an integral radio module
Press and hold the
1.	 P button on the operator cover.
The red LED in the button of the operator cover flashes
slowly, signalling the readiness for deletion.
The flashing then becomes more rapid.
Now the data of all the hand transmitters' learned radio
codes is deleted.
Release the 
2.	 P button on the operator cover.
External receiver *
5.3	
Instead of an integral radio module, an external radio receiver
can be used for the Impulse function to control the garage
door operator.
Connecting an external receiver
5.3.1	
Insert the plug of an external receiver in the
1.	
corresponding slot (see Figure 13). The wires of the
external receiver must be connected as follows:
GN
–	 to terminal 20 (0 V)
WH
–	 to terminal 21 (channel 1 signal for the impulse
control)
BN
–	 to terminal 5 (+24 V)
Delete the data of an integral radio module to prevent
2.	
double allocation (see Section 5.2.2).
*  Accessory, not included as standard equipment!
Teaching in hand transmitter buttons
5.3.2	
Impulse
▶	 function
Teach in the hand transmitter button for the
1.	 Impulse
function (channel 1) using the operating instructions for
the external receiver as a basis.
Note:
The aerial wire of the external receiver should not come into
contact with metal objects (nails, bracing, etc.). The best
orientation to achieve an optimum range must be established
by trial and error. When used at the same time, GSM 900
mobile phones can affect the range of the radio remote
control.
Excerpt from the declaration of conformity for
5.4	
the receiver
Conformity of the abovementioned product with the
requirements of the directives according to article 3 of the
R & TTE directives 1999/5/EC was verified by compliance
with the following standards:
EN 60950:2000
•	
EN 300 220-1
•	
EN 300 220-3
•	
EN 301 489-1
•	
EN 300 489-3
•	
The original declaration of conformity can be requested from
the manufacturer.
6	 Operation
WARNING
Danger of injury during door travel
If people or objects are in the area
around the door while the door is in
motion, this can lead to injuries or
damage.
Children are not allowed to play
▶	
near the door system.
Make sure that no persons or
▶	
objects are in the door's travel
range.
If the door has only one safety
▶	
feature, only operate the garage
door operator if you are within sight
of the door's area of travel.
Monitor the door travel until the
▶	
door has reached the end-of-travel
position.
Only drive or pass through remote
▶	
control door systems if the door is
in the OPEN end-of-travel position!
Never stay standing under the open
▶	
door.
Caution
Danger of crushing in the side guide
Do not reach into the side guide with your fingers during
door run, as this can cause crushing.
Do not reach into the side guide during the door run
▶	
32 TR10A033-E RE / 03.2010
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Caution
Danger of injury from the cord knob
If you hang on the cord knob, you may fall and injure
yourself. The operator could break away and injure persons
or damage objects that are located underneath, or the
operator itself could be destroyed.
Do not hang on the cord knob with your body weight.
▶	
Caution
Danger of injury resulting from uncontrolled door
movement in the CLOSE direction if the torsion spring
breaks and the slide carriage is released.
The slide carriages may decouple automatically unless a
retrofit set is fitted.
The fitter responsible must install a retrofit set on the
▶	
slide carriage if the following prerequisites are at hand:
The standard DIN EN 13241-1 applies
–	
The garage door operator is retrofitted to a
–	
Hörmann Sectional door without spring safety
device (BR30) by a technical expert.
This set comprises a screw that secures the slide carriage
against uncontrolled unlocking as well as a new cord knob
sign where the images show how the set and the slide
carriage can be handled for the two operating modes of the
operator boom.
Note:
The use of an emergency release or an emergency release
lock is not possible in conjunction with the retrofit set.
Caution
Danger of injuries due to the hot lamp
Touching the lamp during or immediately following
operation can lead to burns.
Do not touch the lamp if it is switched on or was
▶	
recently switched on.
ATTENTION
Damage due to the cord of the mechanical release
If the cord of the mechanical release becomes caught on a
roof carrier system or anything projecting from the vehicle
or door, this can lead to damages.
Make sure that the cord cannot become caught.
▶	
Heat generation of the illumination
As a result of heat being generated by the operator light,
there is a risk of damage if inadequate spacing is
maintained.
The smallest distance to easily inflammable materials
▶	
or heat sensitive surfaces must be at least 0.1 m
(see Figure 7).
Instructing users
6.1	
Instruct all persons who use the door system on the
▶	
proper and safe use of the garage door operator.
Demonstrate and test the mechanical release as well as
▶	
the safety reversal.
Function check
6.2	
To check the safety reversal,
▶	
stop the door with both hands
while it is closing. The door
system must stop and initiate
the safety reversal. The gate
system must also switch off and
stop the gate while it is opening.
In the event of a failure of the safety reversal, a specialist
▶	
must be commissioned immediately for the inspection
and repair work.
Normal operation
6.3	
In normal operation, the garage door operator works
exclusively according to the impulse sequence control. It does
not matter whether an external button, a programmed hand
transmitter button or the transparent button has been actuated.
1st impulse: The door runs towards an end-of-travel
position.
2nd impulse: The door stops.
3rd impulse: The door runs in the opposite direction.
4th impulse: The door stops.
5th impulse: The door runs in the direction of the end-of-
travel position selected in the 1st impulse.
etc.
The operator light will light up during a door run and
automatically goes out approx. 2 minutes after the door run
ends.
Manual operation
6.4	
The door must be mechanically released in order to operate it
manually. To do this, the slide carriage is disengaged from the
belt lock.
To release the door, pull the cord of the mechanical
▶	
release (see Figure 4).
Notes:
Inspect the function of the mechanical release monthly.
•	
Only pull the cord knob when the door is closed;
•	
otherwise, there is a danger that the door will close
rapidly if the springs are weak, broken or defective or if
the counterbalance is inadequate.
Operating after a mechanical release
6.5	
If, for example, the mechanical release is actuated due to a
mains power failure, the slide carriage must be snapped back
into the belt lock to resume normal operation.
Move the operator until the belt lock can be easily
1.	
reached in the operator boom for the slide carriage.
Push the green button on the slide carriage
2.	
(see Figure 6).
Move the door manually until the slide carriage snaps
3.	
back into the belt lock.
Check whether the door completely reaches its closed
4.	
position and opens completely by conducting multiple
uninterrupted door runs (the slide carriage stops shortly
before the OPEN end stop).
Now, the operator is ready for normal operation again.
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Behaviour during a power failure
6.6	
(without emergency battery)
To be able to open or close the garage door by hand during a
power failure, it must be disengaged from the slide carriage.
See Section 
▶	 3.4.1
Boom operating modes / Manual operation
Behaviour following a power failure
6.7	
(without emergency battery)
After the power returns, the slide carriage must be
re-engaged.
See Section 
▶	 3.4.1
Boom operating modes / Automated operation
Mains failure bridging using an emergency
6.8	
battery *
To enable door movement in the event of a mains failure, an
optional emergency battery can be connected (see Figure 22).
In the case of a mains failure, the system automatically
switches to battery operation. During battery operation, the
operator light remains switched off.
Note:
Only use the original emergency battery with integrated
charging circuit.
Operator light messages
6.9	
If the mains plug is plugged in without the transparent button
having been pushed (the circuit board button T when the
operator cover has been removed), the operator light will flash
two, three or four times.
Two flashes
No door data is present or the door data has been deleted
(delivery condition). The operator can be taught in
immediately.
Three flashes
Saved door data is present, but the last door position is not
known. For this reason, the next run will be an OPEN
reference run. Afterwards, normal door runs will follow.
Four flashes
Saved door data is present and the last door position is
sufficiently known, i.e. normal door runs that take the impulse
sequence control (OPEN-STOP-CLOSE-STOP-OPEN, etc.)
into account can proceed immediately (normal behaviour after
a successful teach-in and power failure). For safety reasons,
the door will always open upon the first impulse command
after a power failure during a door run.
Error messages/diagnostic LED
6.10	
See Figure 
▶	 9.1
The red diagnostic LED is visible through the transparent
button even when the housing is closed. This LED helps to
easily identify causes when operation does not go according
to plan. In a taught-in condition (normal mode), the LED lights
up continually and goes out as long as an externally
connected impulse is present.
Note:
If normal operation of the garage door operator with the radio
module or the transparent button is otherwise possible, a
short circuit in the external button's connecting lead or in the
button itself can be recognised through the behaviour
described here.
*  Accessory, not included as standard equipment!
LED Flashes 2x
Cause Photocell was interrupted or is not
connected.
Remedy Check the photocell and connect or
replace if necessary.
LED Flashes 3x
Cause The CLOSE force limit was activated; a
safety reversal took place.
Remedy Remove the obstruction. If the safety
reversal took place for no apparent
reason, check the door mechanism.
If necessary, delete the door data and
teach it in again.
LED Flashes 4x
Cause The static current circuit or wicket door
contact is open or was opened during a
door run.
Remedy Check the unit connected, close the
circuit.
LED Flashes 5x
Cause The OPEN force limit has been activated.
The door stopped while opening.
Remedy Remove the obstruction. If the door
stopped before the OPEN end-of-travel
position for no apparent reason, check
the door mechanism. If necessary, delete
the door data and teach it in again.
LED Flashes 6x
Cause Operator error/malfunction in operator
system
Remedy If necessary, delete the door data and
teach it in again. If the operator error
occurs again, replace the operator.
LED Flashes 7x
Cause Operator has not been taught in yet.
This is just a message and is not an error.
Remedy Initiate a learning run via an external
button, the radio module or the
transparent button (circuit board button T
when the operator cover is removed).
LED Flashes 8x
Cause The operator requires an OPEN reference
run.
This is the normal status after a power
failure if no door data is present or has
been deleted and/or the last door position
is not sufficiently known.
Remedy Initiate an OPEN reference run via an
external button, the radio module or the
transparent button (circuit board T button
when the operator cover is removed).
34 TR10A033-E RE / 03.2010
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Page: 34
7	 Inspection and Maintenance
The garage door operator is maintenance-free.
For your own safety, however, we recommend having the
door system checked and maintained by a specialist in
accordance with the manufacturer's specifications.
WARNING
Danger of injury due to unexpected gate travel
Unexpected gate travel can result during inspection and
maintenance work if the gate system is inadvertently
actuated by other persons.
Disconnect the mains plug
▶	 and, if applicable, the plug
of the emergency battery when performing all work on
the gate system.
Safeguard the gate system against being switched on
▶	
again without authorisation.
An inspection or necessary repairs may only be carried out by
a qualified person. Contact your supplier for this purpose.
A visual inspection may be carried out by the operator.
Check all safety and protective functions
▶	 monthly.
Malfunctions and/or defects at hand must be rectified
▶	
immediately.
7.1	 Replacement bulb
Caution
Danger of injuries due to the hot lamp
Touching the lamp during or immediately following
operation can lead to burns.
Do not touch the lamp if it is switched on or was
▶	
recently switched on.
To change the bulb:
Close the door
1.	
Disconnect the mains plug.
2.	
Allow the bulb to cool
3.	
Change the 24 V/10 W B(a) 15 s bulb (see Figure 
4.	 24).
Connect the mains plug.
5.	
The operator light will flash four times.
Optional Accessories
8	
Optional accessories are not included in the scope of delivery.
Loading of the operator by all electrical accessories: max.
100 mA.
The following accessories can be connected to the operator:
One-way photocell
•	
External radio receiver
•	
External impulse buttons (e.g. key switch)
•	
Emergency battery for emergency power supply
•	
Wicket door contact
•	
Warning lights
•	
Dismantling and Disposal
9	
Note:
When disassembling, observe the applicable regulations
regarding occupational safety.
Have a specialist dismantle the garage door operator in the
reverse order of these instructions and dispose of it properly.
Warranty Conditions
10	
Warranty
We shall be exempt from our warranty obligations and
product liability in the event that the customer carries out his
own structural alterations or undertakes improper installation
work or arranges for same to be carried out by others without
our prior approval and contrary to the fitting guidelines we
have provided. Moreover, we shall accept no responsibility for
the inadvertent or negligent use of the operator and the
accessories nor for improper maintenance of the door and its
counterbalance. Batteries and light bulbs are also not covered
by the warranty.
Warranty period
In addition to the statutory warranty provided by the dealer in
the sales contract, we grant the following warranty for parts
from the date of purchase:
5 years for the operator mechanics, motor and motor
•	
control
2 years on radio equipment, accessories and special
•	
systems
There is no warranty on consumables (e.g. fuses, batteries,
lamps). Claims made under the warranty do not extend the
warranty period. For replacement parts and repairs the
warranty period is six months or at least the remainder of the
warranty period.
Prerequisites
A claim under this warranty is only valid for the country in
which the equipment was bought. The product must have
been purchased through our authorised distribution channels.
A claim under this warranty exists only for damage to the
object of the contract itself. Reimbursement of expenditure
for dismantling and fitting, testing of corresponding parts, as
well as demands for lost profits and compensation for
damages, are excluded from the warranty.
The receipt of purchase substantiates your right to claim
under the warranty.
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Performance
10.1	
For the duration of the warranty we shall eliminate any
product defects that are proven to be attributable to a
material or manufacturing fault. We pledge to replace free of
charge and at our discretion the defective goods with non-
defective goods, to carry out repairs, or to grant a price
reduction.
Damages caused by the following are excluded:
Improper fitting and connection
•	
Improper initial start-up and operation
•	
External factors such as fire, water, abnormal
•	
environmental conditions
Mechanical damage caused by accidents, falls, impacts
•	
Negligent or intentional destruction
•	
Normal wear or deficient maintenance
•	
Repairs conducted by unqualified persons
•	
Use of non-original parts
•	
Removal or defacing of the data label
•	
Replaced parts become our property.
Excerpt from the Declaration of
11	
Incorporation
(as defined in EC Machinery Directive 2006/42/EC for
incorporation of partly completed machinery according to
annex II, part B)
The product described on the rear side has been developed,
constructed and produced in accordance with the:
EC Machinery Directive 2006/42 EC
•	
EC Construction Products Directive 89/106/EEC
•	
EC Low-Voltage Directive 2006/95/EC
•	
EC Electromagnetic Compatibility Directive 2004/108/EC
•	
Applied and consulted standards:
EN ISO 13849-1, PL "c", Cat. 2
•	
Safety of machinery – Safety-related parts of control
systems – Part 1: General principles
EN 60335-1/2, when applicable
•	
Safety of electrical appliances/Operators for doors
EN 61000-6-3
•	
Electromagnetic compatibility – Electromagnetic radiation
EN 61000-6-2
•	
Electromagnetic compatibility – Interference immunity
Partly completed machinery as defined in the EC Directive
2006/42/EC is only intended to be incorporated into or
assembled with other machinery or other partly completed
machinery or equipment, thereby forming machinery to which
this Directive applies.
This is why this product must only be put into operation after
it has been determined that the entire machine / system in
which it will be installed corresponds with the guidelines of
the EC Directive mentioned above.
Technical Data
12	
Mains voltage 230/240 V, 50/60 Hz,
Stand-by approx. 5 W
Protection category Only for dry rooms
Temperature range -20°C to +60°C
Replacement bulb 24 V / 10 W B(a) 15s
Motor Direct current motor with hall
sensor
Transformer With thermal protection
Connection No-screw connection
technology for external
equipment with 24 V DC low
safety voltage, such as internal
and external buttons with
impulse operation
Remote control Operation with internal or
external radio receiver
Automatic safety
cut-out
Is automatically taught in for
both directions separately.
Self‑learning, wear-free, as it
has no mechanical switches.
End-of-travel position
cut-out force limit
Automatic safety cut-out,
readjusting at every door run.
Operator boom Extremely flat (30 mm)
With integrated door security kit
With maintenance-free,
patented toothed belt with
automatic belt tensioner
Door travel speed Dependent on door size and
weight, approx. 13 cm/s
Rated load See data label
Pull and push force See data label
Short-term peak load See data label
Special functions Operator light, 2-minute light
ex factory
Stop/off switch can be
connected
Photocell can be connected
Option relay for warning lamp,
additional external illumination
can be connected
Wicket door contact with
testing
Emergency release Actuated from inside with pull
cord in the event of a power
failure
Universal fittings For up-and-over doors and
Sectional doors
Airborne sound
emission of the garage
door operator
≤ 70 dB (A)
Use Exclusively for private garages
Not intended for industrial/
commercial use
Door cycles See product information
36 TR10A033-E RE / 03.2010
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Page: 36
Overview of DIL Switch Functions
13	
DIL A DIL B Function Option relay function
OFF ON CLOSE limit switch reporting activated The relay picks up in the CLOSE end-of-travel
position (CLOSE reporting function)
ON OFF Pre-warning time activated Relay clocks rapidly during the pre-warning
time and normally during the door run (warning
lamp function)
OFF OFF External light activated Relay the same as operator light (external light
function)
DIL A DIL B DIL D Function Option relay function
ON ON ON Automatic timed closing activated,
photocell must be installed
Relay clocks rapidly during the
pre‑warning time, normally during the
travel phase and has permanent contact
during the hold-open phase
DIL C Door type
ON Up-and-over door, long soft-stop ramp-down phase
OFF Sectional door, short soft-stop ramp-down phase
DIL D Photocell
ON Photocell is activated, after triggering the photocell, the door reverses to the OPEN end-of-travel position
(automatic timed closing is only possible with a photocell)
OFF Photocell not activated (automatic timed closing not possible)
DIL E Stop circuit with self testing
ON Wicket door contact with self-testing activated. The self-testing is checked before each door run
(operation only possible with a wicket door contact that can be tested)
OFF Safety device without self-testing
DIL F Door maintenance display
ON Activated, exceeding the maintenance cycle is signalled by the operator light flashing at the end of every
door run
OFF Not activated, no signal after the maintenance cycle is exceeded
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Overview of Errors and Error Elimination
14	
Display Error/warning Possible cause Remedy
Safety device Photocell was interrupted, is not connected. Check photocell, replace
▶	
if necessary.
Force limit in CLOSE
direction
Obstruction in door area. Remove the obstruction.
▶	
Teach in again if required
▶	
Wicket door contact
static current circuit
Interrupted wicket door contact. Check the wicket door.
▶	
Force limit in OPEN
direction
Obstruction in door area. Remove the obstruction.
▶	
Teach in again if required
▶	
Operator error Renewed impulse input by means of an external
button, the radio module or the transparent button
(circuit board T button when the operator cover is
removed) – an opening run will take place
(OPEN reference run).
Delete door data, replace
▶	
operator if this recurs
several times.
Operator error
Message, no fault
The operator has not been taught in yet. Teach in the operator.
▶	
No reference point
Power failure
The operator requires a reference run. Reference run in the
▶	
OPEN direction.
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Question & answers

My ProMatic electric door will only close about 18" then returns to open. I have removed cover and can see a thin blue wire which is just hanging there !. could this be the problem.

Published on 7 months ago by Martin

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