GE GFWR2705 manual

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  • Brand: GE
  • Product: Washing Machine
  • Model/name: GFWR2705
  • Filetype: PDF
  • Available languages: English, Spanish

Table of Contents

Page: 0
GEAppliances.com
49-90513 02-14 GE
WashersSafety Instructions. . . . . . . . . . . . . . 2, 3
Operating Instructions
Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Features . . . . . . . . . . . . . . . . . . . . . . . . . . 10-11
Quick Start . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Loading and Using the Washer . . . .12–13
Available Accessory . . . . . . . . . . . . . . . . . . 17
Care and Cleaning . . . . . . . . . . . .14–17
Installation Instructions
Preparing to Install Your Washer. . . . . . 18
Location of Your Washer . . . . . . . . . . . . . 19
Rough-In Dimensions. . . . . . . . . . . . . . . . . 19
Unpacking Your Washer. . . . . . . . . . . . . . 20
Electrical Requirements . . . . . . . . . . . . . . 21
Grounding Requirements . . . . . . . . . . . . . 21
Drain Requirements . . . . . . . . . . . . . . . . . . 22
Water Supply Requirements . . . . . . . . . . 22
Installing the Washer. . . . . . . . . . . . . . 22-23
Replacement Parts . . . . . . . . . . . . . . . . . . . 23
Troubleshooting Tips . . . . . . . . . 25-29
Consumer Support
Warranty (U.S.) . . . . . . . . . . . . . . . . . . . . . . . 30
Warranty (Canada) . . . . . . . . . . . . . . . . . . . 31
Consumer Support . . . . . . . . . . . . . . . . . . . 32
Owner’s Manual &
Installation Instructions
Write the model and serial
numbers here:
Model # _________________
Serial # __________________
You can find them on a label on the
side of the washer.
As an ENERGY STAR® partner,
GE has determined that this
product meets the ENERGY STAR®
guidelines for energy efficiency.
GFWR4805
GFWR4800
GFWS3705
GFWS3700
GHWS3605
GHWS3600
GFWR2705
GFWR2700
GFWS2605
GFWS2600
GFWS2505
GFWS2500
Printed in the United States
An online version of this manual in English, Spanish and
French can be viewed here:
Una versión en línea de este manual en inglés, español y
francés se pueden consultar aquí:
Une version en ligne de ce manuel en anglais, espagnol et
français peut être consultée ici:
www.GEAppliances.com/service_and_support/literature/
Page: 1
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill you or hurt you and others. All safety
messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”. These words are defined as:
Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
DANGER
WARNING
CAUTION
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using your appliance,
follow basic precautions, including the following:
„ Read all instructions before using the appliance.
„ DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-
cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
„ DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These
substances give off vapors that could ignite or explode.
„ Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks
or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a
washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during this time.
„ DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this appliance is
used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow
these instructions may result in death or injury to persons.
„ DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.
„ DO NOT install or store this appliance where it will be exposed to the weather.
„ DO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless specifically
recommended in the user maintenance instructions or in published user repair instructions that you understand and
have the skills to carry out.
„ Keep the area around your appliance clean and dry to reduce the possibility of slipping.
„ DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts
including a damaged cord or plug.
„ Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power button DOES NOT disconnect power.
„ See “Electrical Requirements” located in the Installation Instructions for grounding instructions.
SAVE THESE INSTRUCTIONS
WARNING
2
Page: 2
GEAppliances.com
WHEN NOT IN USE
„ Turn off water faucets to minimize leakage if a break or
rupture should occur. Check the condition of the fill hoses;
GErecommends changing the hoses every 5 years.
„ Ensure that the hot water hose is connected to the “H”
(internal red screened) valve and the cold water hose is
connected to the “C” (internal blue screened) valve.
„ Install or store where it will not be exposed to
temperatures below freezing or exposed to the weather,
which could cause permanent damage and invalidate the
warranty.
„ Properly ground washer to conform with all
governing codes and ordinances. Follow details
in Installation Instructions.
„ This washer does not include water supply hoses.
GE strongly recommends the use of factory specified
parts. A list of factory hoses available for purchase are
listed below. These hoses are manufactured and tested to
meet GE specifications.
GEstrongly recommends the use of new water supply
hoses. Hoses degrade over time and need to be replaced
every 5 years to reduce the risk of hose failures and water
damage.
Parts and Accessories
Order on-line at GEApplianceparts.com today, 24 hours a
day or by phone at 800.626.2002 during normal business
hours.
Part Number Accessory
PM14X10002 4 ft Rubber Water Supply Hoses
Or
PM14X10005 4 ft Braided Metal Water Supply Hoses
WX10X10011 Tide® Washing Machine Cleaner*
PM7X1 Washer Floor Tray
PM7X3 Low Profile Universal Washer Floor Tray
(for use with pedestal models)
PROPER INSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions before it is used.
If you did not receive an Installation Instructions, you can receive one by visiting GEAppliances.com or by calling
800.GE.CARES (800.432.2737).
* Tide® is a registered trademark of Procter & Gamble
SAVE THESE INSTRUCTIONS
3
Page: 3
About the washer control panel.
You can locate your model number on a label on the side of the washer or inside the washer door.
Models: GFWR4805, GFWR4800 - GE RightHeight Design™ Steam Washer with Built-In Riser™
Models: GFWS3705, GFWS3700, GHWS3605, GHWS3600 - Steam Washer
1
18
2 11
3 4
10
6
8
12 9 7
19
13
20 5
17
15
16
14
1
18
2 12 10 8
9 7
19
13
20
15
16
14
17 3 4 6
5
21
21
Models: GFWS2605, GFWS2600 - Steam Washer
1
18
2 10 6
12 8 7
19
13
20
16
14
17 3 4 5
21
Throughout this manual, features and appearance may vary from your model.
4
Models: GFWR2705, GFWR2700 - GE RightHeight Design™ Steam Washer with Built-In Riser™
1
18
2 10 6
12 8 7
19
13
20
16
14
17 3 4 5
21
Page: 4
Power
Press to “wake up” the display. If the display is active, press to put the washer into standby mode.
NOTE: Pressing Power does not disconnect the appliance from the power supply.
1
Control settings. GEAppliances.com
2
Normal/Mixed Loads* For heavily to lightly soiled colorfast cottons, household linens, work and play clothes.
Whites* For heavily to lightly soiled white laundry, work and play clothes.
Bulky Bedding* For large items such as comforters, blankets, small rugs and similar bulky items.
Active Wear* For active sports, exercise and some casual wear clothes. Fabrics include modern
technology finishes and fibers such as spandex, stretch and micro-fibers.
Power Clean* For heavily soiled items which require extra cleaning power.
Sanitize*
For increased water temperature which will sanitize and kill more than 99.9% of many common
bacteria found in home laundry. For best results, select the extra heavy soil setting when using
the Sanitize cycle.
NSF Protocol P172
Sanitization Performance of Residential and
Commercial, Family-Sized Clothes Washers
Allergen*
For removing common allergens such as dust mites and pet dander.
NSF Protocol P351
Allergen Reduction Performance of Residential
and Commercial, Family-Sized Clothes Washers
Towels/Sheets* For items such as towels, sheets, pillowcases and dish rags.
Delicates/Hand Wash
For items labeled hand-washable with light soils. Provides gentle tumbling and soak during
wash and rinse.
Speed Wash or
Quick Wash
For lightly soiled items that are needed in a hurry. Cycle time is approximately 30 minutes,
depending on selected options.
Single Item For washing one heavily or lightly soiled item. The washer uses this setting to optimize the
wash and spin cycle for a single small or medium sized garment.
Rinse + Spin To quickly rinse and spin out any items at any time.
Drain + Spin To quickly drain and spin out any items at any time.
Basket Clean
Use for cleaning the basket of residue and odor. Recommended use of at least once per
month.
NOTE: Never load laundry while using Basket Clean. The laundry may become damaged.
See the Care and Cleaning section.
Wash Cycles
The wash cycles are optimized for specific types of wash loads. The chart below will help you match the wash setting
with the loads. The GentleClean™ lifters lightly tumble the clothes into the water and detergent solution to clean the load.
* The Add Steam option can be used with these cycles.
Models: GFWS2505, GFWS2500 - Steam Washer
1
18
2 10 6
12 8 7
19
16
14
17 3 4 5
5
Page: 5
3
4
5
6
Control settings.
6
Soil
Changing the Soil level increases or
decreases the wash time to remove
different amounts of soil.
To change the Soil level, press the Soil
level button until you have reached the
desired setting. You can choose between
Extra Light, Light, Normal, Heavy or Extra
Heavy soil levels.
Temp
Adjust to select the proper water
temperature for the wash cycle. The
PreSoak and PreWash rinse water is
always cold to help reduce energy usage
and reduce setting of stains and wrinkles.
Follow the fabric manufacturer’s
care label when selecting the wash
temperature.
To change the wash temperature, press
the wash Temp button until you have
reached the desired setting. You can
choose between Tap Cold, Cold, Warm,
Hot or Extra Hot. By design, to protect
fabrics, not all wash temperatures are
available for certain wash cycles.
NOTE: The first 10 seconds of the wash
fill is always cold. This feature assists in
conditioning the fabric and preventing
stains from setting on garments.
Spin
Changing the Spin speed changes the
final spin speed of the cycles. Always
follow the garment manufacturer’s care
label when changing the Spin speed.
To change the Spin speed, press the Spin
speed button until you have reached the
desired setting. You can choose between
No Spin, Low, Medium, High or Extra High
Spin. Higher spin speeds are not available
on certain cycles, such as Delicates.
Higher spin speeds remove more water
from the clothes and will help reduce dry
time, but may also increase the possibility
of setting wrinkles on some fabrics.
Rinse
Changing Rinse will change the number
of rinses the cycle will use. To change the
rinse option, press Rinse until you have
reached the desired setting. On some
models you can choose between Normal,
Extra, Max (a third rinse), and no rinse. In
order to select no rinse, press the Rinse
button until no lights are lit in the rinse
window.
On models with Rinse+Spin cycle, a
drain and spin cycle can be achieved by
pressing the Rinse or Ext Rinse button
until the LED is no longer illuminated.
On models with Drain+Spin cycle, a
rinse and spin cycle can be achieved by
selecting Ext Rinse option.
NOTE: Some models have only
an Extra Rinse option. This
option allows for an extra rinse during a
cycle to remove excess dirt and
detergent from soiled loads. Press the
Ext Rinse button to select.
7 Start/Pause
Press to start a wash cycle. If the washer
is running, pressing it once will pause the
washer and unlock the door.
It will take a few seconds for the door to
unlock after pressing Pause. Press again
to restart the wash cycle.
NOTE: If the washer is paused and the
cycle is not restarted within 15 minutes,
the current wash cycle will be cancelled.
NOTE: In some cycles the washer will
drain first, then unlock the door when it is
paused.
NOTE: The washer performs automatic
system checks after pressing the Start
button. Water will flow in 45 seconds
or less. You may hear the door lock and
unlock before water flows; this is normal.
Page: 6
GEAppliances.com
PreWash
Prewash is an extra wash before the
main wash. Use it for heavily soiled
clothes or for clothes with a care
label that recommends prewashing
before washing. Be sure to add liquid
or powder high-efficiency detergent,
or the proper wash additive to the
prewash dispenser.
PreWash must be selected prior to
pressing Start.
The PreWash feature will fill the washer
(adding the prewash detergent), tumble
the clothes, drain and spin. Then the
washer will run the selected wash cycle.
NOTE: In some special cycles, the
prewash is selected automatically
as the default. You can modify this
selection at any time.
8
PreSoak (on some models)
For soaking your garments prior to
the PreWash (if selected) and/or wash
cycle. This option begins with a brief
tumble and then proceeds to soak the
clothes for a specified period of time.
Once complete, the cycle will begin
automatically.
PreSoak must be selected prior to
pressing Start.
The PreSoak time is set in ½ hour
increments, with the maximum
presoak set option of 8 hours.
If desired, add high-efficiency detergent
or the proper wash additive to the
prewash dispenser.
9
10
11
12
eWash (Energy Savings Wash)
(on some models)
Use eWash to save energy on specified
wash cycles.
eWash cannot be used with Allergen,
Sanitize, Power Clean and Basket
Clean.
Overnight Dry™
(on some models)
Overnight Dry is available on the
following cycles: Active Wear, Whites,
Normal and Single Item.
Overnight Dry is intended for smaller
loads only. This feature is intended for
use when clothes need to be washed,
dried and ready to wear or finished the
next morning. This feature will tumble
clothes and introduce a constant
stream of air into the machine
compartment upon completion of
select wash cycles. Clothes can be
removed at any time by pressing
Pause.
To use the feature, press the Overnight
Dry button any time before the end of
the wash cycle. The display will change
to add the default 8 hours max dry time.
High wear or delicate articles are not
recommended for this cycle.
The table below describes example
loads that can be used with this feature:
2-3 athletic uniforms
2 sets of scrubs
2 sets of baby's crib sheets
1 dress shirt, 1 pair of dress pants
3 dress shirts
My Cycle
To save a favorite cycle, set the desired
settings for wash cycle, soil level, spin speed
and wash temp settings and hold down the
My Cycle button for 3 seconds. A beep will
sound to indicate the cycle has been saved.
To use your custom cycle, press the
My Cycle button before washing a load.
To change the saved cycle, set the
desired settings and hold down the
My Cycle button for 3 seconds.
NOTE: When using My Cycle, wash
options cannot be modified after the
cycle has been started.
NOTE: If you change wash options with
My Cycle before starting the cycle, the
My Cycle light will turn off and you will
be returned to the base cycle.
On some models, there is a
My Cycle 1 and a My Cycle 2
button which allows you to
save two favorite cycles.
7
Page: 7
Control settings.
13 Stain Removal Guide
(on some models)
The Stain Removal Guide is pre-
programmed with the ideal wash and
rinse settings to tackle five common
stains: grass, wine, blood, tomato and
dirt. To use this feature, select the
desired wash cycle and then press
the Stain Removal Guide button
until the stain you want to remove is
highlighted. Once selected, press the
Start button to start the cycle.
For some stains, a prewash will be
selected automatically. Be sure to
add liquid or powder high-efficiency
detergent, or the proper wash additive
to the prewash dispenser.
14 Add A Garment (on some models)
If you need to add a garment after the
cycle has started, press the Add a Garment
button and the unit will unlock the door,
allowing additional garments. The Add a
Garment feature is only available when the
LED is lit on the button. After a certain point
in the cycle, the LED will not be lit any longer
and adding a garment is not allowed.
Basket Light (on some models)
The basket light will turn on and remain
on for 5 minutes when the door opens,
Start/Pause button is pressed, or by
pressing the Light button.
The basket light can be turned off by
pressing and holding the Light button.
15
16 Volume
To adjust the volume of the unit, press
the Volume button to select the desired
level.
There are four sound levels including OFF.
NOTE: The volume selected is for both
the buttons and the end of cycle sounds.
17 Lock Control
You can lock the controls to prevent
any selections from being made. Or
you can lock or unlock the controls
after you have started a cycle.
Children cannot accidentally start the
washer by touching buttons with this
option selected.
To lock the washer, press and hold the
Lock Control button for 3 seconds.
To unlock the washer controls, press
and hold the Lock Control button for 3
seconds.
A sound is made to indicate the lock/
unlock status.
The indicator light above the button
will illuminate when the controls are
locked.
NOTE: The Power button can still be
used when the machine is locked.
8
Page: 8
18
GEAppliances.com
19
Add Steam
Add Steam adds steam into the washer
early in the cycle to assist with loosening
stains on the Towels/Sheets, Normal,
Whites, Bulky, Active Wear, Power
Clean, Sanitize or Allergen cycles.
To use:
1. Turn power ON and select a wash
cycle. The Add Steam option is only
available on Towels/Sheets, Normal,
Whites, Bulky, Active Wear, Power
Clean, Sanitize or Allergen cycles.
2. Select the Add Steam button to
activate steam.
3. Press the Start/Pause button.
Delay Wash
You can delay the start of a wash cycle
for up to 24 hours. Press the Delay
Wash button to choose the amount
of time you want to delay the start of
the wash cycle. Once the desired time
is reached, press the Start button. The
machine will count down and start
automatically at the correct time.
NOTE: If you forget to fully close the
door, a reminder signal will beep
reminding you to do so.
NOTE: If you open the door when the
delay is counting down, the machine will
enter the pause state. You must close
the door and press Start again in order
to restart the countdown.
20 eMonitor (on some models)
The eMonitor lights display the relative
energy use of your selected cycle and
options. They are provided as an energy
guide and range from Good (1 light) to
Better (5 lights). Some special cycles will
not provide a display.
21 Display
Displays the approximate time
remaining until the end of the cycle.
NOTE: The cycle time is affected by how
long it takes the washer to fill. This depends
on the water pressure in your home. The
“smart” timer “learns” the amount of time
it takes to fill your washer and adjusts the
total time accordingly.
Cycle status is also displayed and certain
features such as Delay Wash or Steam are
shown indicating they have been selected.
9
Page: 9
About the washer features.
The Prewash Compartment
„ Only use the prewash compartment if you
are selecting the PreWash or PreSoak
cycle for heavily soiled clothes. Add
measured detergent or prewash additive to
the back left prewash compartment of the
dispenser drawer.
„Detergent or prewash additive is flushed
from the dispenser in the PreWash or
PreSoak cycle (if selected).
NOTE: Liquid detergent will drain
into the washer basket as it is added.
„Detergent usage may need to be adjusted
for water temperature, water hardness, size
and soil level of the load. Avoid using too
much detergent in your washer as it can
lead to over sudsing and detergent residue
being left on the clothes.
The Dispenser Drawer
Slowly open the dispenser drawer by pulling
it out until it stops.
After adding laundry products, slowly close
the dispenser drawer. Closing the drawer
too quickly could result in early dispensing
of the bleach, fabric softener or detergent.
You may see water in the bleach and fabric
softener compartments at the end of the cycle.
This is a result of the flushing/siphoning action
and is part of the normal operation of the
washer.
Use only HE High-Efficiency
detergent.
Add pre-wash to
this location
Detergent
selection insert
NOTE: Use only liquid or powder HE
detergents and additives in the dispenser
drawer. Laundry detergent packets
should only be added directly to the
wash tub following the manufacturer's
directions.
DO NOT put detergent packets in the
dispenser drawer.
10
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GEAppliances.com
The Fabric Softener Compartment
If desired, pour the recommended amount
of liquid fabric softener into the compartment
labeled “FABRIC SOFTENER.”
Use only liquid fabric softener in the dispenser.
Dilute with water to the maximum fill line.
Do not exceed the maximum fill line. Overfilling
can cause early dispensing of the fabric
softener, which could stain clothes.
NOTE: Do not pour fabric softener directly
on the wash load.
The Liquid Bleach Compartment
If desired, measure out the recommended
amount of liquid bleach, not to exceed
1/3 cup (80 ml) and pour into the center
compartment labeled “LIQUID BLEACH”
marked with this symbol .
It is recommended to use High-Efficiency (HE)
bleach in this front-load washer.
Do not exceed the maximum fill line. Overfilling
can cause early dispensing of the bleach which
could result in damaged clothes.
NOTE: Do not use powdered bleach or laundry
detergent/additive packets in the dispenser.
The Detergent Compartment
„ Only use high-efficiency detergent
in this washer. DO NOT fill high-
efficiency detergent over the MAX
line. Use detergent manufacturer’s
recommended amount.
„ Powder Detergent – Remove the
Liquid Detergent cup and place it in a
safe location outside of the washer.
Follow the detergent manufacturer’s
instructions when measuring the
amount of powder to use.
„ Liquid Detergent – Locate the
concentration of your detergent on the
bottle. Do not fill above the Max Fill line
in the Detergent cup for your detergent
concentration type.
„ Detergent usage may need to be
adjusted for water temperature, water
hardness, size and soil level of the
load. Avoid using too much detergent
in your washer as it can lead to
oversudsing, detergent residue being
left on the clothes, and could extend
wash times.
„ Do not put clumped detergent in the
dispenser. Clumped detergent can
cause a leak.
For HE powder
detergent
remove the
Detergent cup
and add powder
here
Max Fill line
depending
on your liquid
detergent
concentration
type
NOTE: The Detergent cup
has an easy grip handle to
allow removal for convenient
measuring and filling of the
unit.
11
Page: 11
Loading and using the washer.
Always follow fabric manufacturer’s care label when laundering.
Fabric Care Labels
Machine
wash
cycle Normal Permanent Press/
wrinkle resistant
Gentle/
delicate Hand wash
Do not wash Do not wring
Water
temperature Hot
(50°C/120°F)
Warm
(40°C/105°F)
Cold/cool
(30°C/85°F)
WASH LABELS
Bleach
symbols Any bleach
(when needed)
Only non-chlorine bleach
(when needed)
Do not bleach
BLEACH LABELS
Below are fabric care label “symbols” that affect the clothing you will be laundering.
DETERGENT LABELS
Use only HE High-Efficiency detergent.
12
Quick Start
1 Press the Power button.
If the screen is dark, a press
of the Power button will
“wake up” the display.
2 Select a wash cycle. (Defaults are
set for each cycle. These default
settings can be changed. See
Control settings for more
information.)
3 Press the Start/Pause button.
Page: 12
GEAppliances.com
13
WORKWEAR
4 Jeans
5 Work Wear Shirts
5 Work Wear Pants
LINENS
2 Bath Sheets
10 Bath Towels/
12 Washcloths
7 Hand Towels/
2 Terrycloth Bath
Mats
OR
2 Flat Queen-Sized
Sheets
2 Fitted
Queen-Sized
Sheets
4 Pillowcases
MIXED LOAD
4 Pillowcases
2 Hand Towels
2 Flat Sheets/
2 Fitted Sheets
2 Bath Towels/
4 Washcloths
OR
6 Shirts (Men’s
or Women’s)
4 Pair Pants
(Khakis
or Twills)
5 T-shirts
7 Pairs of Boxers
4 Pairs of Shorts
OR
6 T-shirts
4 Pairs of
Sweatpants
4 Sweatshirts
2 Hoodies
7 Pairs of Socks
DELICATES*
7 Bras
7 Panties
3 Slips
2 Camisoles
4 Nightgowns
*Using a nylon
mesh bag for
small items is
recommended.
SPEED WASH
(2–4 GARMENTS)
2 Casual Wear
Work Shirts
1 Pair Casual Wear
Work Pants
OR
3 Soccer Uniforms
Sorting Wash Loads
Loading the Washer
Colors
Whites
Lights
Darks
Soil
Heavy
Normal
Light
Fabric
Delicates
Easy Care
Sturdy Cottons
Lint
Lint Producers
Lint Collectors
„
Combine large and small items in a load. Load large items first. Large items should not be more than half the
total wash load.
„
Pillows and comforters should not be mixed with other items. This may cause an out-of-balance load.
„
Sort dark-colored clothes from light-colored clothes to prevent dye transfer. This is a high-efficiency washer,
so it uses less water, making dye transfer more common.
- Fire Hazard
WARNING
Never place items in the washer that are dampened with gasoline or other flammable liquids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on it (including cooking oils).
Doing so can result in death, explosion, or fire.
The wash drum may be fully loaded with loosely
added items. Do not wash garments containing
flammable materials (waxes, cleaning fluids, etc.).
To add items after the washer has started, press Start/
Pause and wait until the door is unlatched. The washer
may take up to 30 seconds to unlock the door after
pressing Start/Pause, depending on the machine
conditions. Do not try to force the door open when it is
locked. After the door unlocks, open gently. Add items,
close the door and press Start/Pause to restart.
Loading Examples
Page: 13
Care and Cleaning.
Cleaning the Interior
of the Washer
To clean the interior of the washer, select
the Basket Clean feature on the control
panel. This Basket Clean cycle should be
performed, at a minimum, once per month.
This cycle will use more water, in addition to
bleach, to control the rate at which soils and
detergents may accumulate in your washer.
NOTE: Read the instructions below
completely before starting the Basket Clean
cycle.
1. Remove any garments or objects from
the washer and ensure the washer
basket is empty.
2. Open the washer door and pour
one cup or 250 ml of liquid bleach
or other washing machine cleaner
into the basket.
3. Close the door and select the Basket
Clean cycle. Push the Start pad.
4. When the Basket Clean cycle is working,
the display will show the estimated cycle
time remaining. The cycle will complete
in about 90 minutes. Do not interrupt the
cycle.
5. After the cycle is complete, leave
the door open slightly for better
ventilation.
If for any reason the cycle needs to
be interrupted, the door will not open
immediately. Forcing open the door at
this stage may cause water to flood.
The door will open after the water is
drained to a level where it would not
flood the floor.
Basket Clean may be interrupted
by pressing the Start pad in between cycles.
A power outage in the house might also
interrupt the cycle. When the power supply
is back, the Basket Clean cycle resumes
where it had stopped. When interrupted, be
sure to run a complete Basket Clean cycle
before using the washer. If the Power pad is
pressed during BasketClean, the cycle will
be lost.
IMPORTANT:
„ Run Basket Clean with 1 Cup (250 ml) of
bleach once a month.
„ After the completion of a Basket Clean
cycle, the interior of your washer may
have a bleach smell.
„ It is recommended to run a light color
load after the Basket Clean cycle.
14
Page: 14
GEAppliances.com
Cleaning the Pump Filter
Due to the nature of the front-load washer,
it is sometimes possible for small articles
to pass to the pump. The washer has a
filter to capture lost items so they are not
dumped to the drain. To retrieve lost items,
clean out the pump filter.
1. Using a small flathead screwdriver or
coin, open the access door.
2. Place a shallow pan or dish under
the pump access door and towels
on the floor in front of the washer to
protect the floor. It is normal to catch
about a cup of water when the filter
is removed.
3. Pull down the pour spout.
4. Turn the pump filter counterclockwise
and remove the filter slowly, controlling
the flow of the draining water.
5. Remove the filter and clean the debris
from the filter.
6. Replace the filter and turn clockwise.
Tighten securely.
7. Flip up the pour spout.
8. Close the access door by hooking the
bottom tabs first, then rotating the
access door shut.
Pump
filter
15
Video
Scan this code
to watch a video
on this topic.
Page: 15
Care and Cleaning.
Dispenser Drawer Area: Detergent and fabric softener may build up in the dispenser
drawer. Residue should be removed once or twice a month.
„ Remove the drawer by first pulling it out until it stops. Then reach back into the left
rear corner of the drawer cavity and press down firmly on the lock tab,
pulling out the drawer.
„ Remove the insert from the bleach and fabric softener compartments and the
detergent cup. Rinse the inserts and the drawer with hot water to remove
traces of accumulated laundry products.
„ To clean the drawer opening, use a small brush to clean the recess.
Remove all residue from the upper and lower parts of the recess.
„ Return inserts to the proper compartments. Replace the dispenser drawer.
„ To reduce buildup in the Dispenser Drawer area:
Use only HE
High-Efficiency
detergent.
Lock tab is visible only after
drawer has been pulled out
16
Page: 16
GEAppliances.com
Cleaning the Door Gasket
Open the washer door. Using both hands, press down the door gasket. Remove any
foreign objects if found trapped inside the gasket. Make sure there is nothing blocking the
holes behind the gasket.
While holding down the door gasket, inspect the interior gasket by pulling it down with
your fingers. Remove any foreign objects if found trapped inside this gasket. Make sure
there is nothing blocking the holes behind the gasket.
When you are finished cleaning the door gasket, remove your hands and the gaskets will
return to the operating position.
17
Pedestal
NOTE: The GE RightHeight Design™
frontload washer equipped with a Built-In
Riser™ cannot be mounted on a pedestal.
There is a pedestal available for your
washer if it is not one of the GE RightHeight
Design™ models. This pedestal gives the
washer more height and gives storage for
your washing necessities. Included with the
pedestal is a divider that allows you to store
liquid laundry detergent out of sight. See
the pedestal Installation Instructions.
Order GE Pedestal Kit GFXP1308 on-line at
GEApplianceParts.com, 24 hours a day or
by phone at 800.626.2002 during normal
business hours.
Available accessory.
Page: 17
Installation Washer
Instructions
If you have any questions, call 800.GE.CARES (800.432.2737)
or visit our Website at: GEAppliances.com
In Canada, call 1.800.561.3344 or visit www.GEAppliances.ca
BEFORE YOU BEGIN
Read these instructions completely and carefully.
• IMPORTANT – Save these instructions
for local inspector’s use.
• IMPORTANT – Observe all governing
codes and ordinances.
• Note to Installer – Be sure to leave these
instructions with the Consumer.
• Note to Consumer – Keep these instructions
for future reference.
• Skill level – Installation of this appliance requires
basic mechanical and electrical skills.
• Completion time – 1-3 hours
• Proper installation is the responsibility of the installer.
• Product failure due to improper installation is not
covered under the Warranty.
TOOLS REQUIRED FOR
WASHER INSTALLATION
† 1/2s socket with ratchet
† Adjustable wrench or 14mm and 16mm open-end
wrenches
† Channel-lock adjustable pliers
† Carpenter’s level
PARTS SUPPLIED
†Cable Tie
PARTS REQUIRED (Sold separately)
†Water Hoses (2) †Rubber Washers (2)
and Strainer Screens (2)
GE Parts and Accessories
Order on-line at GEApplianceparts.com today, 24 hours a
day or by phone at 800.626.2002 during normal business
hours.
Part Number Accessory
PM14X10002 4 ft Rubber Water Supply Hoses
Or
PM14X10005 4 ft Braided Metal Water Supply Hoses
WH1X2267 Rubber Washer (1) and Screen (1)
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill you or hurt you and others.
All safety messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”. These
words are defined as:
Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
DANGER
WARNING
CAUTION
†Hose Guide
18
Page: 18
Installation Instructions
LOCATION OF YOUR WASHER
Do Not Install the Washer:
1.In an area exposed to dripping water or outside
weather conditions. The ambient temperature
should never be below 60°F (15.6°C) for proper
washer operation.
2.In an area where it will come in contact with curtains or
drapes.
3.On carpet. The floor MUST be a hard surface with
a maximum slope of 1/2s per foot (1.27 cm per
30 cm). To make sure the washer does not vibrate
or move, you may have to reinforce the floor.
NOTE: If floor is in poor condition, use 3/4s impregnated
plywood sheet solidly attached to existing floor covering.
*NOTE:
With Legs: 40 1/2” (102.5 cm) - (3/4” (1.9 cm) adjustability)
With Built-In Riser™: 46” (117 cm) - (3/4” (1.9 cm) adjustability)
With Optional Pedestal (GFXP1308): 52” (132.1 cm) - (3/4” (1.9 cm) adjustability)
Stacked: 78 1/4” (198.8 cm)
IMPORTANT:
Minimum Installation Clearances
• When installed in alcove: Sides, Rear,
Top = 0s (0 cm)
• When installed in closet: Sides, Rear,
Top = 0s (0 cm), Front = 1s (2.54 cm)
• Closet door ventilation openings required:
2 louvers each 60 square in. (387 cm), located 3s
(7.6 cm) from top and bottom of door
ROUGH-IN DIMENSIONS
19
FRONT
39”*
(99cm)
35”
(88.9cm)
28”
(71.12cm)
SIDE
46”*
(117cm)
39”*
(99cm)
46”*
(117cm)
Built-In
Riser™
models
only
54 3/8”
(138.2cm)
Page: 19
20
UNPACKING THE WASHER
1. After removing the washer from its carton, remove all base
packaging, including the cardboard, styrofoam base and
styrofoam tub support (inserted in center of base).
NOTE: If you are installing a pedestal, proceed to
the installation instructions that come with the pedestal.
2. Carefully move the washer to within 4 feet (122 cm)
of the final location.
3. Remove the following from the back side of the washer:
4 bolts
4 plastic spacers (including rubber grommets)
4 power cord retainers
4. Remove the shipping bolt. Insert plug into shipping
bolt hole.
NOTE: Failure to remove the shipping bolts can cause
the washer to become severely unbalanced.
Save all bolts for future use.
NOTE: If you must transport the washer at a later date,
you must reinstall the shipping support hardware to prevent
shipping damage. Keep the hardware in the plastic bag
provided.
Installation Instructions
Video
Scan this code
to watch a video
on Step 3.
Page: 20
ELECTRICAL REQUIREMENTS
- Fire Hazard
WARNING
Plug into a grounded 3-prong outlet.
DO NOT remove ground prong.
DO NOT use an adapter.
DO NOT use an extension cord.
Failure to follow these instructions can result in death,
fire or electrical shock.
CIRCUIT – Individual, properly polarized and grounded 15
or 20 amp circuit breaker or time-delay fuse.
POWER SUPPLY – 2 wire plus ground, 120 Volt, single
phase, 60 Hz, alternating current.
Outlet Receptacle – Properly grounded 3-prong
receptacle to be located so the power
cord is accessible when the washer
is in an installed position. If a 2-prong
receptacle is present, it is the owner’s
responsibility to have a licensed
electrician replace it with a properly
grounded 3-prong grounding type
receptacle.
Washer must be electrically grounded in accordance with
local codes and ordinances, or in the absence of local
codes, in accordance with the NATIONAL ELECTRICAL
CODE, ANSI/NFPA NO. 70 latest edition. Check with a
licensed electrician if you are not sure that the washer is
properly grounded.
If required by local codes, an external 18 gauge or larger
copper ground wire (not provided) may be added. Attach
to washer cabinet with a #8-18 x ½” sheet metal screw
(available at any hardware store) to rear of washer.
Mobile Home Installation:
Installation must conform to Standard for Mobile Homes,
ANSI A119.1 and National Mobile Home Construction and
Safety Standards Act of 1974 (PL93-383).
Installation Instructions
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of
malfunction or breakdown, grounding will reduce the risk
of electric shock by providing a path of least resistance
for electric current. This appliance is equipped with
a cord having an equipment- grounding conductor
and a grounding plug. The plug must be plugged
into an appropriate outlet that is properly installed
and grounded in accordance with all local codes and
ordinances.
WARNING
Improper connection of the equipment-
grounding conductor can result in a risk
of electrical shock. Check with a qualified electrician, or
service representative or personnel, if you are in doubt as to
whether the appliance is properly grounded. DO NOT
modify the plug on the power supply cord. If it will not fit the
outlet, have a proper outlet installed by a qualified
electrician.
21
Page: 21
Installation Instructions
WATER SUPPLY REQUIREMENTS
Hot and cold water faucets MUST be installed within
42 inches (107 cm) of your washers water inlet. The faucets
MUST be 3/4s (1.9 cm) garden hose-type so inlet hoses can
be connected. Water pressure MUST be between 10 and 120
pounds per square inch. Your water department can advise
you of your water pressure. The hot water temperature
should be set to deliver water at 120° to 140°F (48°–60°C)
to provide proper Automatic Temperature Control (ATC)
performance.
NOTE: A water softener is recommended to reduce buildup of
scale inside the steam generator if the home water supply is
very hard.
DRAIN REQUIREMENTS
1. Drain capable of eliminating 17 gals (64.3 L)
per minute.
2. A standpipe diameter of 1 1/4s (3.18 cm) minimum.
3. The standpipe height above the floor should be:
Minimum height: 24s (61 cm)
Maximum height: 96s (244 cm)
NOTE: The drain hose attached to the washer can reach
a 58s (147 cm) high standpipe. For a higher standpipe,
contact an authorized parts distributor.
BACK
96” (8 ft.)
(244 cm)
Max.
24” (2 ft.)
(61 cm)
Min.
INSTALLING THE WASHER
1. Run some water from the hot and cold faucets to flush the
water lines and remove particles that might clog the inlet
hose and water valve screens.
2. Remove the inlet hoses from the packaging.
3. (90° elbow end) Ensure there is a rubber washer in the
90° elbow end of the HOT
and COLD hoses. Reinstall
the rubber washer into the
hose fitting if it has fallen out
during shipment. Carefully
connect the inlet hose
marked HOT to the outside
“H” outlet of the water valve.
Tighten by hand, then tighten
another 2/3 turn with pliers.
Carefully connect the other inlet hose to the inside “C” outlet
of the water valve. Tighten by hand; then tighten another
2/3 turn with pliers. Do not crossthread or over-tighten
these connections.
4. If inlet hose screen washers are not already inserted into
the inlet hoses, install them by inserting into the free ends
of the HOT and COLD inlet hoses with protruded side facing
the faucet.
5. Connect the inlet hose ends to the HOT and COLD
water faucets tightly by hand, then tighten another
2/3 turn with pliers. Turn the water on and check
for leaks.
6. Carefully move the washer to its final location. Gently rock
the washer into position. It is important not to damage the
rubber leveling legs when moving your washer to its final
location. Damaged legs can increase washer vibration. It
may be helpful to spray window cleaner on the floor to help
move your washer into its final position.
NOTE: To reduce vibration, ensure that all four rubber
leveling legs are firmly touching the floor. Push and pull
on the back right and then back left of your washer.
NOTE: Do not use the dispenser drawer or door to lift
the washer.
NOTE: If you are installing into a drain pan, you can use
a 24-inch long 2x4 to lever the washer into place.
C
H
Inlet Hose
Screen
Washers
22
Page: 22
Installation Instructions
9. Plug the power cord into a grounded outlet.
NOTE: Check to be sure the power is off at the circuit
breaker/fuse box before plugging the power cord into
an outlet.
10. Turn on the power at the circuit breaker/fuse box.
11. Read the rest of this Owner’s Manual. It contains
valuable and helpful information that will save you
time and money.
12. Before starting the washer, check to make sure:
†Main power is turned on.
 †The washer is plugged in.
 †The water faucets are turned on.
 †
The unit is level and all four leveling legs are firmly
on the floor.
 †
The shipping support hardware is removed
and saved.
†The drain hose is properly tied up.
†
There are no leaks at the faucet, drain line
or washer.
13. Run the washer through a complete cycle.
Check for water leaks and proper operation.
14. If your washer does not operate, please review
the Before You Call For Service section before
calling for service.
15. Place these instructions in a location near the washer
for future reference.
If replacement parts are needed for your washer, they can be
ordered in the United States by visiting our Website
at GEApplianceparts.com or by calling 800.GE.CARES. In
Canada, visit geappliances.ca or call 1.800.561.3344.
REPLACEMENT PARTS
23
7. With the washer in its final
position, place a level on top
of the washer (if the washer
is installed under a counter,
the washer should not be
able to rock). Adjust the front
leveling legs up or down to
ensure the washer is resting
solidly. Turn the lock nuts on each leg
up toward the base of the washer
and snug with a wrench.
NOTE: Keep the leg extension at
a minimum to prevent excessive
vibration. The farther out the legs
are extended, the more the washer
will vibrate.
If the floor is not level or is damaged,
you may have to extend the rear
leveling legs.
8. Attach U-shaped hose guide to the end of the drain
hose. Place the hose in a laundry tub or standpipe and
secure it with the cable tie provided in the enclosure
package.
NOTE: Placing the drain hose too far down the drain pipe
can cause a siphoning action. No more than 7 inches of hose
should be in the drain pipe. There must be an air gap around
the drain hose. A snug fit can cause a siphoning action.
INSTALLING THE WASHER (cont.)
Leveling Leg
Cable Tie Cable Tie
Cable Tie
Video
Scan this code
to watch a video
on Step 7.
Page: 23
24
Notes
Page: 24
Before you call for service… GEAppliances.com
Below is a list of truths and myths to help you better understand your frontload washer
Truth or Myth? Answer Explanation
There is not enough water
to properly wash my clothes
MYTH
6LQFHIURQWORDGZDVKHUVGRQRWUHTXLUHWKHWXEWR¿OOZLWKZDWHUOLNHWRSORDG
ZDVKHUVVLJQL¿FDQWO\OHVVZDWHULVUHTXLUHGWRWKRURXJKO\ZDVKDQGULQVHHDFK
load. Except for certain cycles like Handwash and Basket Clean that use more
water, you will not see a visible water line on the door glass.
My frontload washer may
add time or run longer than
the original displayed time.
TRUE
Occasionally, the washer may need to add more time to the cycle. This is mainly
due to automatic load redistributions to better balance the load and reduce
vibration. It is normal operation for the washer to add time to the cycle to
rebalance the load. Common causes of out-of-balance loads or longer cycle
WLPHVDUHDFORJJHGSXPS¿OWHUVHHWKHCare and Cleaning section), un-level
washer, or exceeding the recommended maximum load sizes.
I should see suds/foam
during a wash cycle in the
frontload washer.
MYTH
HE detergents, which should be the only detergents used in your
GE frontload washer, have been formulated to clean effectively
without causing a build-up of suds. If you add detergent until a
visible suds/foam level is reached, you may be using too much
detergent and negatively impacting washer performance.
Remember, more suds/foam does not equal more cleaning
power. Follow the manufacturer's directions for HE detergent.
It is best to wash full loads
and like fabrics together.
TRUE
Wash multiple similar garments at one time for best results. Washing single
items can cause an out-of-balance condition.
I need to keep the washer
level for proper operation
and to reduce vibration.
TRUE
,IWKHZDVKHULVXQHYHQDGMXVWWKHOHYHOLQJOHJVVRWKDWWKH\DUH¿UPO\WRXFKLQJ
WKHÀRRUDQGWKHORFNQXWVDUHVHFXUHO\WLJKWHQHG7KLVLVHVSHFLDOO\LPSRUWDQW
if the washer is installed on a pedestal. Leveling the legs on the washer or the
pedestal require the same steps.
It is impossible to overload
a frontload washer.
MYTH
Although the capacity of the frontload washer allows for larger loads than a
traditional topload washer, care must be taken to not overload the wash basket.
See the Loading and Using the Washer section for recommended maximum
load sizes. Overloading the washer can lead to reduced wash performance and
clothes becoming trapped between the door glass and the gasket, possibly
causing damage to your gasket or your clothes.
If not periodically cleaned,
my wash basket and gasket
may not maintain a fresh
smell.
TRUE
This is true for all washers, not just frontload. Regularly run a Basket Clean cycle
and clean around the rubber door gasket. When not in use, you may leave the
door slightly open for the inside of the washer to air dry. Close supervision is
necessary if this appliance is used by or near children.
Frontload washers have a
´SXPS¿OWHUµWKDWQHHGVWR
be cleaned periodically.
TRUE
Due to the nature of the frontload washer, it is sometimes possible for small
DUWLFOHVWRSDVVWRWKHGUDLQSXPS7KHZDVKHUKDVD¿OWHUWRFDSWXUHORVWLWHPV
so they do not damage the drain pump. To retrieve lost items, clean out the
SXPS¿OWHUVHHWKHCare and Cleaning section). Indicators of a clogged pump
are long drain and cycle times, wet clothes at the end of a cycle, incomplete
cycles or washer pausing in the middle of a cycle.
I cannot add items to a
wash cycle once it has
started.
MYTH
To add items after the washer has started, press Start/Pause or the Add a
Garment button and wait until the door is unlocked. The drain pump may run
EULHÀ\EHIRUHGRRULVXQORFNHG'RQRWWU\WRIRUFHRSHQWKHGRRUZKHQLWLV
locked. After the door unlocks, open gently. Add items, close the door and press
Start/Pause to restart.
Items left in pockets can
cause damage to the
rubber door gasket
TRUE
This is true for all frontload washers. Remove all loose items from your clothes.
Truth or myth?
25
Page: 25
Troubleshooting Tips
Save time and money! Review the charts on the
following pages first and you may not need to call for
service.
Before you call for service…
Problem Possible Cause What To Do
Not draining
Not spinning
Not agitating
Load is out of balance
Pump clogged
Drain hose is kinked or
improperly connected
Household drain may be
clogged
Drain hose siphoning; drain
hose pushed too far down the
drain
• 
Redistribute clothes and run drain & spin or rinse & spin.
• 
Increase load size if washing small load containing heavy and light
items.
• 
See page 13 on how to clean the Pump Filter.
• 
Straighten drain hose and make sure washer is not sitting on it.
• 
Check household plumbing. You may need to call a plumber.
• 
Ensure there is an air gap between hose and drain.
Leaking water Door gasket is damaged
Check back left of washer
for water
Fill hoses or drain hose is
improperly connected
Household drain may be
clogged
Dispenser clogged
Incorrect use of detergent
Dispenser box cracked
• 
Check to see if gasket is seated and not torn. Objects left in pockets
may cause damage to the washer (nails, screws, pens, pencils)
• 
Water may drip from the door when the door is opened. This is a
normal operation.
• 
Carefully wipe off rubber door seal. Sometimes dirt or clothing is left
in this seal and can cause a small leak
• 
If this area is wet, you have oversudsing condition. Use less
detergent.
• 
Make sure hose connections are tight at washer and faucets and
make sure end of drain hose is correctly inserted in and secured to
drain facility.
• 
Check household plumbing. You may need to call a plumber.
• 
Powder soap may cause clogs inside the dispenser and cause water
to leak out the front of the dispenser. Remove drawer and clean
both drawer and inside of dispenser box. Please refer to Cleaning the
Washer section.
• 
Use only HE and correct amount of detergent.
• 
If new installation, check for crack on inside of dispenser box.
Clothes too wet Load is out of balance
Pump clogged
Overloading
Drain hose is kinked or
improperly connected
Household drain may be
clogged
Drain hose siphoning; drain
hose pushed too far down the
drain
• 
Redistribute clothes and run drain & spin or rinse & spin.
• 
Increase load size if washing small load containing heavy and light
items.
• 
The machine will slow the spin speed down to 410 rpm if it has a hard
time balancing the load. This speed is normal.
• 
See page 13 on how to clean the Pump Filter.
• 
The dry weight of the load should be less then 16 lbs.
• 
Straighten drain hose and make sure washer is not sitting on it.
• 
Check household plumbing. You may need to call a plumber.
• 
Ensure there is an air gap between hose and drain.
26
Page: 26
GEAppliances.com
Problem Possible Cause What To Do
Incomplete cycle
or timer not
advancing
Automatic load redistribution
Pump clogged
Drain hose is kinked or
improperly connected
Household drain may be
clogged
Drain hose siphoning; drain
hose pushed too far down the
drain
• 
Timer adds 3 minutes to cycle for each rebalance. 11 or 15
rebalances may be done. This is normal operation.
Do nothing; the machine will finish the wash cycle.
• 
See page 13 on how to clean the Pump Filter.
• 
Straighten drain hose and make sure washer is not sitting on it.
• 
Check household plumbing. You may need to call a plumber.
• 
Ensure there is an air gap between hose and drain.
Loud or unusual
noise; vibration
or shaking
Cabinet moving
All rubber leveling legs are not
firmly touching the floor
Unbalanced load
Pump clogged
• 
Washer is designed to move 1/4” to reduce forces transmitted to the
floor. This movement is normal.
• 
Push and pull on the back right and then back left of your washer to
check if it is level. If the washer is uneven, adjust the rubber leveling
legs so they are all firmly touching the floor and locked in place. Your
installer should correct this problem.
• 
Pause unit, open door and manually redistribute load. To check
machine, run rinse and spin with no load. If normal, unbalance was
caused by load.
• 
See page 13 on how to clean the Pump Filter.
No power/
washer not
working or dead
Washer is unplugged
Water supply is turned off
Circuit breaker/fuse is tripped/
blown
Automatic self system checks
• 
Make sure cord is plugged securely into a working outlet.
• 
Turn both hot and cold faucets fully on.
• 
Check house circuit breakers/fuses. Replace fuses or reset breaker.
Washer should have separate outlet.
• 
First time the washer is plugged in, automatic checks occur. It may
take up to 20 seconds before you can use your washer. This is normal
operation.
Snags, holes,
tears, rips or
excessive wear
Overloaded
Pens, pencils, nails, screws or
other objects left in pockets
Pins, snaps, hooks, sharp
buttons, belt buckles, zippers
and sharp objects left in
pockets
• 
Do not exceed maximum recommended load sizes. See
recommended maximum load sizes on page 12.
• 
Remove loose items from pockets.
• 
Fasten snaps, hooks, buttons and zippers.
Control time
wrong or
changes
This is normal • 
During spin the washer may need to rebalance the load sometimes
to reduce vibrations. When this happens, the estimated time is
increased causing time left to increase or jump.
Not enough
water
This is normal • 
Horizontal washers do not require the tub to fill with water like top-
load washers.
Washer pauses
or has to be
restarted, or
washer door is
locked and will
not open
Pump clogged • 
See page 13 on how to clean the Pump Filter.
Door unlocks or
press Start and
machine doesn’t
operate
This is normal
Incorrect operation
• 
Front-load washers start up differently than top-load washers, and it
takes 30 seconds to check the system. The door will lock and unlock.
• 
Simply open and close the door firmly; then press Start.
27
Page: 27
Before you call for service…
Problem Possible Cause What To Do
Water does not
enter washer or
enters slowly
Automatic self system checks
Water supply is turned off
Water valve screens are
stopped up
• 
After Start is pressed, the washer does several system checks. Water
will flow 60 seconds after Start is pressed.
• 
Turn on both hot and cold faucets fully.
• 
Turn off the water source and remove the water connection hoses
from the upper back of the washer. Use a brush or toothpick to clean
the screens in the machine. Reconnect the hoses and turn the water
back on.
Wrinkling Improper sorting
Overloading
Incorrect wash cycle
Repeated washing in water
that is too hot
• 
Avoid mixing heavy items (like work clothes) with light items (like
blouses).
• 
Load your washer so clothes have enough room to move freely.
• 
Match cycle selection to the type of fabric you arewashing (especially
for easy care loads).
• 
Wash in warm or cold water.
Grayed or
yellowed clothes
Not enough detergent
Not using HE (high efficiency)
detergent
Hard water
Water is not hot enough
Detergent is not dissolving
Dye transfer
• 
Use correct amount of detergent.
• 
Use only HE detergent.
• 
Use hottest water safe for fabric.
• 
Use a water conditioner like Calgon brand or install a water softener.
• 
Make sure water heater is delivering water at 120°–140°F (48°–60°C).
• 
Try a liquid HE detergent.
• 
Sort clothes by color. If fabric label states wash separately, unstable
dyes may be indicated.
Colored spots Incorrect use of fabric softener
Dye transfer
• 
Check fabric softener package for instructions and follow directions
for using dispenser.
• 
Sort whites or lightly colored items from dark colors.
• 
Promptly remove wash load from washer.
Water
temperature is
incorrect
Water supply is improperly
connected
House water heater is not set
properly
• 
Make sure hoses are connected to correct faucets.
• 
Make sure house water heater is delivering water at 120°–140°F
(48°–60°C).
Bad odor inside
your Washer
Washer unused for a long time,
not using recommended quality
of HE detergent or used too
much detergent
• 
Run a Basket Clean cycle.
• 
In case of strong odor, you may need to run the Basket Clean cycle
more than once.
• 
Use only the amount of detergent recommended on the detergent
container.
• 
Use only HE (high efficiency) detergent.
• 
Always remove wet items from the washer promptly after machine
stops running.
• 
Leave the door slightly open for the water to air dry. Close supervision
is necessary if this appliance is used by or near children. Do not allow
children to play on or in this or any other appliance.
28
Page: 28
GEAppliances.com
Problem Possible Cause What To Do
Detergent leak Incorrect placement of
detergent insert
This is normal
• 
Make sure detergent insert is properly located and fully seated. Never
put detergent above max line.
• 
It is normal operation to see detergent leak on door gasket about 20
seconds after filling the dispenser.
Improper
dispensing of
softener or
bleach
Dispenser clogged
Softener or bleach is filled
above the max line
Softener or bleach cap issue
• 
Monthly clean the dispenser drawer to remove buildup of chemicals.
• 
Make sure to have the correct amount of softener or bleach.
• 
Make sure softener and bleach cap for dispenser are seated or they
will not work.
Dispenser
drawer not
dispensing
properly
Laundry detergent packet
placed in dispenser drawer
• 
Laundry detergent packets should not be used in the dispenser.
They should only be added directly to the wash basket following the
manufacturer's directions.
Pump running
while washer
is not in use
Clog in sump drain • 
This is normal. Drain sump is detecting an undesired water fill level
from a potential open faucet. Shut off water valve and inspect water
valve for blockage.
29
Page: 29
For The Period Of: We Will Replace:
GE Washer Warranty. (For customers in the United States)
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care®
technician. To schedule service,
on-line, visit us at GEAppliances.com, or call 800.GE.CARES
(800.432.2737). Please have serial number and model number
available when calling for service.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home
use within the USA. If the product is located in an area where service by a GE Authorized Servicer is not available,
you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service
location for service. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives
you specific legal rights, and you may also have other rights which vary from state to state. To know what your
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
„ Service trips to your home to teach you how to use
the product.
„ Improper installation, delivery or maintenance.
„ Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
„ Replacement of house fuses or resetting of circuit
breakers.
„ Products which are not defective or broken, or which
are working as described in the Owner’s Manual.
„ Damage to the product caused by accident, fire,
floods or acts of God.
„ Incidental or consequential damage caused by
possible defects with this appliance.
„ Defects or damage due to operation in freezing
temperatures.
„ Damage after delivery.
„ Product not accessible to provide required service.
What Is Not Covered (in the United States):
Warrantor: General Electric Company. Louisville, KY 40225
Staple your receipt here.
Proof of the original purchase
date is needed to obtain
service under the warranty.
One Year Any part of the washer which fails due to a defect in materials or workmanship. During this
From the date of the limited one-year warranty, GE will also provide, free of charge, all labor and related service
original purchase costs to replace the defective part.
(;&/86,212),03/,(':$55$17,(6³<RXUVROHDQGH[FOXVLYHUHPHG\LVSURGXFWUHSDLUDVSURYLGHGLQWKLV/LPLWHG
Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular
purpose, are limited to one year or the shortest period allowed by law.
Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a GE
Factory Service technician the ability to quickly diagnose any issues with your appliance and helps GE
improve its products by providing GE with information on your appliance. If you do not want your appliance
data to be sent to GE, please advise your technician NOT to submit the data to GE at the time of service.
30
Page: 30
GE Washer Warranty. (For customers in Canada)
All warranty service provided by our Factory Service Centres or an authorized
technician. For service, call 1.800.561.3344.
Please have serial number and model number available when calling for service.
What Is Not Covered (in Canada):
Warrantor: MABE CANADA INC.
WARRANTOR IS NOT RESPONSIBLE FOR CONSEQUENTIAL DAMAGES.
This warranty is extended to the original purchaser and any succeeding owner for products purchased in
Canada for home use within Canada. In-home warranty service will be provided in areas where it is available
and deemed reasonable by Mabe to provide.
(;&/86,212),03/,(':$55$17,(6³<RXUVROHDQGH[FOXVLYHUHPHG\LVSURGXFWUHSDLUDVSURYLGHGLQWKLV/LPLWHG
Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular
purpose, are limited to one year or the shortest period allowed by law.
For The Period Of: We Will Replace:
One Year Any part of the washer which fails due to a defect in materials or workmanship. During this
From the date of the limited one-year warranty, GE will also provide, free of charge, all labour and related
original purchase service costs to replace the defective part.
Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a GE
Factory Service technician the ability to quickly diagnose any issues with your appliance and helps GE
improve its products by providing GE with information on your appliance. If you do not want your appliance
data to be sent to GE, please advise your technician NOT to submit the data to GE at the time of service.
„ Service trips to your home to teach you how to use
the product.
„ Improper installation, delivery or maintenance.
„ Failure of the product if it is abused, misused, or used for
other than the intended purpose or used commercially.
„ Replacement of house fuses or resetting of circuit
breakers.
„ Products which are not defective or broken, or which
are working as described in the Owner’s Manual.
„ Damage to the product caused by accident, fire,
floods or acts of God.
„ Incidental or consequential damage caused by
possible defects with this appliance.
„ Defects or damage due to operation in freezing
temperatures.
„ Damage after delivery.
„ Product not accessible to provide required service.
31
Page: 31
32
Consumer Support.
GE Appliances Website GEAppliances.com
Have a question or need assistance with your appliance? Try the GE Appliances Website, 24 hours a day, any
day of the year! For greater convenience and faster service, you can now download Owner’s Manuals, order
parts or even schedule service on-line.
Schedule Service GEAppliances.com
Expert GE repair service is only one step away from your door. Get on-line and schedule your service at
your convenience any day of the year! Or call 800.GE.CARES (800.432.2737) during normal business hours.
Real Life Design Studio GEAppliances.com
*(VXSSRUWVWKH8QLYHUVDO'HVLJQFRQFHSW³SURGXFWVVHUYLFHVDQGHQYLURQPHQWVWKDWFDQEHXVHGE\
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen design
ideas for people with disabilities, check out our Website today. For the hearing impaired, please call 800.TDD.
GEAC (800.833.4322).
Extended Warranties GEAppliances.com
Purchase a GEextended warranty and learn about special discounts that are available while your warranty
is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours.
GE Consumer Home Services will still be there after your warranty expires.
Parts and Accessories GEAppliances.com
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes
(VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone
at 800.626.2002 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since improper
servicing may cause unsafe operation.
Contact Us GEAppliances.com
If you are not satisfied with the service you receive from GE, contact us on our Website with all the details
including your phone number, or write to: General Manager, Customer Relations
GE Appliances, Appliance Park
Louisville, KY 40225
Register Your Appliance GEAppliances.com
5HJLVWHU\RXUQHZDSSOLDQFHRQOLQH³DW\RXUFRQYHQLHQFH Timely product registration will allow for
enhanced communication and prompt service under the terms of your warranty, should the need arise.
You may also mail in the pre-printed registration card included in the packing material.
Page: 63
32
Notes.

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