Dell PowerEdge R620 manual

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  • Brand: Dell
  • Product: Server
  • Model/name: PowerEdge R620
  • Filetype: PDF
  • Available languages: English

Table of Contents

Page: 0
Dell PowerEdge R620
Owner's Manual
Regulatory Model: E16S Series
Regulatory Type: E16S001
Page: 1
Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property
laws. Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names
mentioned herein may be trademarks of their respective companies.
2014 - 07
Rev. A05
Page: 2
Contents
1 About Your System......................................................................................................................8
Front-Panel Features And Indicators....................................................................................................................... 8
LCD Panel Features.................................................................................................................................................10
Home Screen....................................................................................................................................................11
Setup Menu......................................................................................................................................................11
View Menu....................................................................................................................................................... 12
Diagnostic Indicators..............................................................................................................................................12
Hard-Drive Indicator Patterns................................................................................................................................ 13
Back-Panel Features And Indicators..................................................................................................................... 14
NIC Indicator Codes................................................................................................................................................17
Power Indicator Codes...........................................................................................................................................17
Other Information You May Need...........................................................................................................................19
2 Using The System Setup And Boot Manager.......................................................................20
Choosing The System Boot Mode.......................................................................................................................... 20
Entering System Setup............................................................................................................................................21
Responding To Error Messages.......................................................................................................................21
Using The System Setup Navigation Keys.......................................................................................................21
System Setup Options.............................................................................................................................................21
System Setup Main Screen..............................................................................................................................22
System BIOS Screen........................................................................................................................................22
System Information Screen..............................................................................................................................22
Memory Settings Screen................................................................................................................................. 23
Processor Settings Screen.............................................................................................................................. 23
SATA Settings Screen......................................................................................................................................25
Boot Settings Screen....................................................................................................................................... 25
Integrated devices screen............................................................................................................................... 26
Serial Communications Screen........................................................................................................................27
System Profile Settings Screen........................................................................................................................27
System Security Screen...................................................................................................................................28
Miscellaneous Settings....................................................................................................................................29
System And Setup Password Features.................................................................................................................. 30
Assigning A System And/Or Setup Password..................................................................................................30
Deleting Or Changing An Existing System And/Or Setup Password................................................................31
Using Your System Password To Secure Your System....................................................................................31
Operating With A Setup Password Enabled.................................................................................................... 32
Entering The UEFI Boot Manager...........................................................................................................................32
Using The Boot Manager Navigation Keys......................................................................................................32
Page: 3
Boot Manager Screen......................................................................................................................................33
UEFI Boot Menu............................................................................................................................................... 33
Embedded System Management............................................................................................................................33
iDRAC Settings Utility..............................................................................................................................................34
Entering The iDRAC Settings Utility..................................................................................................................34
Changing The Thermal Settings.......................................................................................................................34
3 Installing System Components................................................................................................35
Recommended Tools.............................................................................................................................................. 35
Front Bezel (Optional)............................................................................................................................................. 35
Removing The Front Bezel................................................................................................................................35
Installing The Front Bezel.................................................................................................................................36
Opening And Closing The System...........................................................................................................................36
Opening The System........................................................................................................................................ 36
Closing The System..........................................................................................................................................37
Inside The System...................................................................................................................................................37
Cooling Shroud....................................................................................................................................................... 39
Removing The Cooling Shroud.........................................................................................................................39
Installing The Cooling Shroud.......................................................................................................................... 40
System memory...................................................................................................................................................... 40
General Memory Module Installation Guidelines............................................................................................ 42
Mode-Specific Guidelines................................................................................................................................43
Sample memory configurations....................................................................................................................... 44
Removing Memory Modules............................................................................................................................ 46
Installing Memory Modules............................................................................................................................. 48
Hard Drives.............................................................................................................................................................49
Removing A 2.5 Inch Hard-Drive Blank............................................................................................................50
Installing A 2.5 Inch Hard-Drive Blank............................................................................................................. 50
Removing A Hot-Swap Hard Drive...................................................................................................................50
Installing A Hot-Swap Hard Drive.................................................................................................................... 51
Removing A Hard Drive From A Hard-Drive Carrier.........................................................................................51
Installing A Hard Drive Into A Hard-Drive Carrier............................................................................................52
Optical Drive (Optional)...........................................................................................................................................52
Removing The Optical Drive.............................................................................................................................52
Installing The Optical Drive..............................................................................................................................53
Cooling Fans............................................................................................................................................................54
Removing A Cooling Fan...................................................................................................................................54
Installing A Cooling Fan....................................................................................................................................55
Internal USB Memory Key (Optional)..................................................................................................................... 55
Replacing The Internal USB Key......................................................................................................................56
Expansion Cards And Expansion-Card Risers........................................................................................................ 56
Expansion Card Installation Guidelines............................................................................................................56
Page: 4
Removing An Expansion Card.......................................................................................................................... 58
Installing An Expansion Card........................................................................................................................... 59
Removing Expansion-Card Risers.................................................................................................................... 59
Installing Expansion-Card Risers..................................................................................................................... 61
SD vFlash Card........................................................................................................................................................61
Replacing An SD vFlash Card...........................................................................................................................62
Internal Dual SD Module........................................................................................................................................ 62
Removing The Internal Dual SD Module..........................................................................................................62
Installing The Internal Dual SD Module...........................................................................................................63
Internal SD Card..................................................................................................................................................... 64
Removing An Internal SD Card.........................................................................................................................64
Installing An Internal SD Card..........................................................................................................................64
Integrated Storage Controller Card........................................................................................................................64
Removing The Integrated Storage Controller.................................................................................................. 65
Installing The Integrated Storage Controller....................................................................................................66
Network Daughter Card..........................................................................................................................................66
Removing The Network Daughter Card........................................................................................................... 66
Installing The Network Daughter Card.............................................................................................................67
Processors..............................................................................................................................................................67
Removing A Processor.....................................................................................................................................68
Installing A Processor......................................................................................................................................71
Power Supplies.......................................................................................................................................................72
Hot Spare Feature............................................................................................................................................ 73
Removing An AC Power Supply....................................................................................................................... 73
Installing An AC Power Supply........................................................................................................................ 74
Wiring Instructions For A DC Power Supply.................................................................................................... 75
Removing A DC Power Supply......................................................................................................................... 77
Installing A DC Power Supply.......................................................................................................................... 78
Removing The Power Supply Blank................................................................................................................. 79
Installing The Power Supply Blank.................................................................................................................. 79
System Battery....................................................................................................................................................... 79
Replacing The System Battery.........................................................................................................................79
Hard-Drive Backplane............................................................................................................................................ 81
Removing The Hard-Drive Backplane..............................................................................................................81
Installing The Hard-Drive Backplane...............................................................................................................90
Control Panel Assembly..........................................................................................................................................91
Removing The Control Panel Board—8 Hard Drive System............................................................................ 91
Installing The Control Panel Board—8 Hard Drive System............................................................................. 92
Removing The Control Panel—8 Hard Drive System.......................................................................................92
Installing The Control Panel—8 Hard Drive System........................................................................................ 93
Removing The Control Panel—10 Hard Drive System..................................................................................... 94
Installing The Control Panel—10 Hard Drive System...................................................................................... 95
Page: 5
VGA Module............................................................................................................................................................95
Removing The VGA Module............................................................................................................................. 95
Installing The VGA Module...............................................................................................................................96
System Board..........................................................................................................................................................97
Removing The System Board...........................................................................................................................97
Installing The System Board............................................................................................................................ 99
4 Troubleshooting Your System...............................................................................................100
Safety First—For You And Your System............................................................................................................... 100
Troubleshooting System Startup Failure.............................................................................................................. 100
Troubleshooting External Connections.................................................................................................................100
Troubleshooting The Video Subsystem................................................................................................................100
Troubleshooting A USB Device............................................................................................................................ 100
Troubleshooting A Serial I/O Device.................................................................................................................... 101
Troubleshooting A NIC..........................................................................................................................................101
Troubleshooting A Wet System............................................................................................................................101
Troubleshooting A Damaged System................................................................................................................... 102
Troubleshooting The System Battery................................................................................................................... 103
Troubleshooting Power Supplies..........................................................................................................................103
Troubleshooting Cooling Problems.......................................................................................................................103
Troubleshooting Cooling Fans.............................................................................................................................. 104
Troubleshooting System Memory.........................................................................................................................104
Troubleshooting An Internal USB Key..................................................................................................................105
Troubleshooting An SD Card................................................................................................................................ 105
Troubleshooting An Optical Drive.........................................................................................................................106
Troubleshooting A Tape Backup Unit...................................................................................................................106
Troubleshooting A Hard Drive.............................................................................................................................. 106
Troubleshooting A Storage Controller..................................................................................................................107
Troubleshooting Expansion Cards........................................................................................................................108
Troubleshooting Processors.................................................................................................................................108
5 Using System Diagnostics.....................................................................................................110
Dell Online Diagnostics.........................................................................................................................................110
Dell Embedded System Diagnostics.....................................................................................................................110
When To Use The Embedded System Diagnostics........................................................................................110
Running The Embedded System Diagnostics.................................................................................................110
System Diagnostic Controls........................................................................................................................... 111
6 Jumpers And Connectors......................................................................................................112
System Board Jumper Settings............................................................................................................................112
System Board Connectors....................................................................................................................................113
Disabling A Forgotten Password.......................................................................................................................... 115
Page: 6
7 Technical specifications........................................................................................................116
8 System Messages...................................................................................................................121
LCD Messages......................................................................................................................................................121
Viewing LCD Messages................................................................................................................................. 121
Removing LCD Messages...............................................................................................................................121
System Error Messages........................................................................................................................................121
Warning Messages...............................................................................................................................................137
Diagnostic Messages...........................................................................................................................................137
Alert Messages.....................................................................................................................................................137
9 Getting Help..............................................................................................................................138
Contacting Dell..................................................................................................................................................... 138
Page: 7
1
About Your System
Front-Panel Features And Indicators
Figure 1. Front-Panel Features and Indicators—8 Hard Drive System
Item Indicator, Button, or
Connector
Icon Description
1 Power-on indicator, power
button
The power-on indicator lights when the system power is
on. The power button controls the power supply output to
the system.
NOTE: On ACPI-compliant operating systems, turning
off the system using the power button causes the
system to perform a graceful shutdown before
power to the system is turned off.
2 NMI button Used to troubleshoot software and device driver errors
when running certain operating systems. This button can
be pressed using the end of a paper clip.
Use this button only if directed to do so by qualified
support personnel or by the operating system's
documentation.
3 System identification button The identification buttons on the front and back panels
can be used to locate a particular system within a rack.
When one of these buttons is pressed, the LCD panel on
the front and the system status indicator on the back
flashes blue until one of the buttons is pressed again.
Press to toggle the system ID on and off. If the system
stops responding during POST, press and hold the system
ID button for more than five seconds to enter BIOS
progress mode.
To reset the iDRAC (if not disabled in F2 iDRAC setup)
press and hold the button for more than 15 seconds.
4 USB connector (2) Allows you to insert USB devices to the system. The ports
are USB 2.0-compliant.
5 Optical drive (optional) One optional SATA DVD-ROM drive or DVD+/-RW drive.
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Item Indicator, Button, or
Connector
Icon Description
NOTE: DVD devices are data only.
6 vFlash media card slot Allows you to insert a vFlash media card.
7 LCD menu buttons Allows you to navigate the control panel LCD menu.
8 LCD panel Displays system ID, status information, and system error
messages. The LCD lights blue during normal system
operation. The LCD lights amber when the system needs
attention, and the LCD panel displays an error code
followed by descriptive text.
NOTE: If the system is connected to AC power and
an error is detected, the LCD lights amber regardless
of whether the system is turned on or off.
9 Information tag A slide-out label panel, which allows you to record system
information, such as Service Tag, NIC, MAC address, and
so on as per your need.
10 Video connector Allows you to connect a VGA display to the system.
11 Hard drives (8) Up to eight 2.5 inch hot-swappable hard drives.
Up to four 2.5 hot-swappable hard drives and up to two 2.5
inch Dell PowerEdge Express Flash devices (PCIe SSDs).
Figure 2. Front-Panel Features and Indicators—10 Hard Drive System
Item Indicator, Button, or
Connector
Icon Description
1 Diagnostic indicators The diagnostic indicators light up to display error status.
2 System health indicator The system health indicator blinks amber when a system
fault is detected.
3 Power-on indicator, power
button
The power-on indicator lights when the system power is
on. The power button controls the power supply output to
the system.
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Item Indicator, Button, or
Connector
Icon Description
NOTE: On ACPI-compliant operating systems, turning
off the system using the power button causes the
system to perform a graceful shutdown before
power to the system is turned off.
4 NMI button Used to troubleshoot software and device driver errors
when running certain operating systems. This button can
be pressed using the end of a paper clip.
Use this button only if directed to do so by qualified
support personnel or by the operating system's
documentation.
5 System identification button The identification buttons on the front and back panels
can be used to locate a particular system within a rack.
When one of these buttons is pressed, the system status
indicator on the back flashes until one of the buttons is
pressed again.
Press to toggle the system ID on and off.
If the system stops responding during POST, press and
hold the system ID button for more than five seconds to
enter BIOS progress mode.
To reset the iDRAC (if not disabled in F2 iDRAC setup)
press and hold the button for more than 15 seconds.
6 Mini USB connector Allows you to connect USB devices to the system. The
port is USB 2.0-compliant.
7 Hard drives (10) Up to ten 2.5 inch hot-swappable hard drives.
8 Information tag A slide-out label panel, which allows you to record system
information, such as Service Tag, NIC, MAC address, and
so on as per your need.
LCD Panel Features
NOTE: The LCD panel is not supported in the 10–hard drive system.
The system's LCD panel provides system information and status and error messages to indicate when the system is
operating correctly or when the system needs attention. See LCD Error Messages for information about specific error
codes.
• The LCD backlight lights blue during normal operating conditions and lights amber to indicate an error condition.
• The LCD backlight is off when the system is in standby mode and can be turned on by pressing either the Select,
Left, or Right button on the LCD panel.
• The LCD backlight remains off if LCD messaging is turned off through the iDRAC utility, the LCD panel, or other tools.
10
Page: 10
Figure 3. LCD Panel Features
Item Button Description
1 Left Moves the cursor back in one-step
increments.
2 Select Selects the menu item highlighted by
the cursor.
3 Right Moves the cursor forward in one-step
increments.
During message scrolling:
• Press once to increase scrolling
speed
• Press again to stop
• Press again to return to default
scrolling speed
• Press again to repeat the cycle
Home Screen
The Home screen displays user-configurable information about the system. This screen is displayed during normal
system operation when there are no status messages or errors. When the system is in standby mode, the LCD backlight
turns off after five minutes of inactivity if there are no error messages. Press one of the three navigation buttons (Select,
Left, or Right) to view the Home screen.
To navigate to the Home screen from another menu, continue to select the up arrow until the Home icon is
displayed, and then select the Home icon.
From the Home screen, press the Select button to enter the main menu.
Setup Menu
NOTE: When you select an option in the Setup menu, you must confirm the option before proceeding to the next
action.
Option Description
iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available
fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view
domain addresses. Two separate DNS entries are available.
Set error Select SEL to display LCD error messages in a format that matches the IPMI description in the
SEL. This is useful when trying to match an LCD message with an SEL entry.
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Option Description
Select Simple to display LCD error messages in a simplified user-friendly description. See
System Error Messages for a list of messages in this format.
Set home Select the default information to be displayed on the LCD Home screen. See View Menu to see
the options and option items that can be set as the default on the Home screen.
View Menu
NOTE: When you select an option in the View menu, you must confirm the option before proceeding to the next
action.
Option Description
iDRAC IP Displays the IPv4 or IPv6 addresses for the iDRAC7. Addresses include DNS (Primary and
Secondary), Gateway, IP, and Subnet (IPv6 does not have Subnet).
MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices.
Name Displays the name of the Host, Model, or User String for the system
Number Displays the Asset tag or the Service tag for the system.
Power Displays the power output of the system in BTU/hr or Watts. The display format can be
configured in the Set home submenu of the Setup menu.
Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format can be
configured in the Set home submenu of the Setup menu.
Diagnostic Indicators
The diagnostic indicators on the system front panel display error status during system startup.
NOTE: The diagnostic indicators are not present if the system is equipped with an LCD display.
NOTE: The diagnostic indicators are present only on the 10-hard drive system.
The following section describes system conditions and possible corrective actions associated with these indicators:
Electrical indicator
Condition Corrective Action
The indicator blinks
amber if the system
experiences an
electrical error (for
example, voltage out
of range, or a failed
power supply or
voltage regulator).
See the System Event Log or system messages for the specific issue.
If it is due to a problem with the power supply, check the LED on the
power supply. Re-seat the power supply by removing and reinstalling
it. If the problem persists, see Getting Help.
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Temperature indicator
Condition Corrective Action
The indicator blinks
amber if the system
experiences a
thermal error (for
example, a
temperature out of
range or fan failure).
Ensure that none of the following conditions exist:
• A cooling fan is removed or has failed.
• System cover, cooling shroud, EMI filler panel, memory-module
blank, or back-filler bracket is removed.
• Ambient temperature is too high.
• External airflow is obstructed.
See Getting Help.
Memory indicator
Condition Corrective Action
The indicator blinks
amber if a memory
error occurs.
See the system event log or system messages for the location of the
failed memory. Reinstall the memory device. If the problem persists,
see Getting Help.
Hard-Drive Indicator Patterns
Figure 4. Hard-Drive Indicators
1. hard-drive activity indicator (green) 2. hard-drive status indicator (green and amber)
NOTE: If the hard drive is in Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right
side) does not function and remains off.
Drive-Status
Indicator Pattern
(RAID Only)
Condition
Blinks green two
times per second
Identifying drive or preparing for removal
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Drive-Status
Indicator Pattern
(RAID Only)
Condition
Off Drive ready for insertion or removal
NOTE: The drive status indicator remains off until all hard drives are initialized after the
system is turned on. Drives are not ready for insertion or removal during this time.
Blinks green, amber,
and off
Predicted drive failure
Blinks amber four
times per second
Drive failed
Blinks green slowly Drive rebuilding
Steady green Drive online
Blinks green three
seconds, amber three
seconds, and off six
seconds
Rebuild aborted
Back-Panel Features And Indicators
Figure 5. Back-Panel Features and Indicators—8 Hard Drive System (2 PCIe Expansion Cards)
Item Indicator, Button, or
Connector
Icon Description
1 System identification button The identification buttons on the front and back panels
can be used to locate a particular system within a rack.
When one of these buttons is pressed, the LCD panel on
the front and the system status indicator on the back blink
until one of the buttons is pressed again.
Press to toggle the system ID on and off. If the system
stops responding during POST, press and hold the system
ID button for more than five seconds to enter BIOS
progress mode.
To reset iDRAC (if not disabled in F2 iDRAC setup) press
and hold for more than 15 seconds.
2 System identification
connector
Allows you to connect the optional system status indicator
assembly through the optional cable management arm.
3 iDRAC7 Enterprise port Dedicated management port.
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Item Indicator, Button, or
Connector
Icon Description
NOTE: The port is available for use only if the iDRAC7
Enterprise license is installed on your system.
4 Serial connector Allows you to connect a serial device to the system.
5 PCIe expansion card slot
(riser 2)
Allows you to connect a PCIe expansion card.
6 Video connector Allows you to connect a VGA display to the system.
7 USB connectors (2) Allows you to connect USB devices to the system. The
ports are USB 2.0-compliant.
8 Ethernet connectors (4) Four integrated 10/100/1000 Mbps NIC connectors
or
Four integrated connectors:
• Two integrated 10/100/1000 Mbps NIC connectors
• Two integrated 100 Mbps/1 Gbps/10 Gbps SFP+
connectors
9 PCIe expansion card slot
(riser 3)
Allows you to connect a PCIe expansion card.
10 Power supply (PSU1)
AC 495 W, 750 W, or 1100 W
Or
DC 750 W or 1100 W
11 Power supply (PSU2)
Figure 6. Back-Panel Features and Indicators—10 Hard Drive System and 8 Hard Drive System (3 PCIe Expansion Cards)
Item Indicator, Button, or
Connector
Icon Description
1 System identification button The identification buttons on the front and back panels
can be used to locate a particular system within a rack.
10 Hard Drive
System
When one of these buttons is
pressed, the system status
indicator on the back flashes
until one of the buttons is
pressed again.
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Item Indicator, Button, or
Connector
Icon Description
8 Hard Drive
System
When one of these buttons is
pressed, the LCD panel on the
front and the system status
indicator on the back flashes
until one of the buttons is
pressed again.
Press to toggle the system ID on and off. If the system
stops responding during POST, press and hold the system
ID button for more than five seconds to enter BIOS
progress mode.
To reset iDRAC (if not disabled in F2 iDRAC setup) press
and hold for more than 15 seconds.
2 System identification
connector
Allows you to connect the optional system status indicator
assembly through the optional cable management arm.
3 iDRAC7 Enterprise port Dedicated management port.
NOTE: The port is available for use only if the iDRAC7
Enterprise license is installed on your system.
4 PCIe expansion card slot
(riser 1)
Allows you to connect a PCIe expansion card.
5 Serial connector Allows you to connect a serial device to the system.
6 Video connector Allows you to connect a VGA display to the system.
7 PCIe expansion card slot
(riser 2)
Allows you to connect a PCIe expansion card.
8 USB connectors (2) Allows you to connect USB devices to the system. The
ports are USB 2.0-compliant.
9 Ethernet connectors (4) Four integrated 10/100/1000 Mbps NIC connectors
or
Four integrated connectors:
• Two integrated 10/100/1000 Mbps NIC connectors
• Two integrated 100 Mbps/1 Gbps/10 Gbps SFP+
connectors
10 PCIe expansion card slot
(riser 3)
Allows you to connect a PCIe expansion card.
11 Power supply (PSU1)
AC 495 W, 750 W, or 1100 W
Or
DC 750 W or 1100 W
12 Power supply (PSU2)
16
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NIC Indicator Codes
Figure 7. NIC Indicator
1. link indicator 2. activity indicator
Indicator Indicator Code
Link and activity
indicators are off
The NIC is not connected to the network.
Link indicator is
green
The NIC is connected to a valid network at its maximum port speed (1 Gbps or 10 Gbps).
Link indicator is
amber
The NIC is connected to a valid network at less than its maximum port speed.
Activity indicator is
blinking green
Network data is being sent or received.
Power Indicator Codes
Each AC power supply has an illuminated translucent handle and each DC power supply (when available) has an LED
that serves as an indicator to show whether power is present or whether a power fault has occurred.
Figure 8. AC Power Supply Status Indicator
1. AC power supply status indicator/handle
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Figure 9. DC Power Supply Status Indicator
1. DC power supply status indicator
Power Indicator
Pattern
Condition
Not lit Power is not connected.
Green The handle/LED indicator lights green indicating that a valid power source is connected to the
power supply and that the power supply is operational.
Flashing amber Indicates a problem with the power supply.
CAUTION: When correcting a power supply mismatch, replace only the power supply
with the flashing indicator. Swapping the opposite power supply to make a matched pair
can result in an error condition and unexpected system shutdown. To change from a High
Output configuration to a Low Output configuration or vice versa, you must power down
the system.
CAUTION: AC power supplies support both 220 V and 110 V input voltages with the
exception of Titanium power supplies, which support only 220 V. When two identical
power supplies receive different input voltages, they can output different wattages, and
trigger a mismatch.
CAUTION: If two power supplies are used, they must be of the same type and have the
same maximum output power.
CAUTION: Combining AC and DC power supplies is not supported and triggers a
mismatch.
Flashing green When hot-adding a power supply, this indicates that the power supply is mismatched with the
other power supply (in terms of efficiency, feature set, health status, and supported voltage).
Replace the power supply that has the flashing indicator with a power supply that matches the
capacity of the other installed power supply.
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Other Information You May Need
WARNING: See the safety and regulatory information that shipped with your system. Warranty information may be
included within this document or as a separate document.
• The Getting Started Guide provides an overview of setting up your system, and technical specifications. This
document is available online at www.dell.com/support/manuals.
• The rack documentation included with your rack solution describes how to install your system into a rack, if
required.
• Any media that ships with your system that provides documentation and tools for configuring and managing your
system, including those pertaining to the operating system, system management software, system updates, and
system components that you purchased with your system.
• For the full name of an abbreviation or acronym used in this document, see the Glossary at www.dell.com/support/
manuals.
NOTE: Always check for updates on dell.com/support/manuals and read the updates first because they often
supersede information in other documents.
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2
Using The System Setup And Boot Manager
System Setup enables you to manage your system hardware and specify BIOS-level options.
The following keystrokes provide access to system features during startup:
Keystroke Description
<F2> Enters the System Setup.
<F10> Enters System Services, which opens the Dell Lifecycle Controller 2 (LC2). The Dell LC2
supports systems management features such as operating system deployment, hardware
diagnostics, platform updates, and platform configuration, using a graphical user interface. The
exact LC2 feature set is determined by the iDRAC license purchased. For more information, see
the Dell LC2 documentation.
<F11> Enters the BIOS Boot Manager or the Unified Extensible Firmware Interface (UEFI) Boot
Manager, depending on the system's boot configuration.
<F12> Starts Preboot eXecution Environment (PXE) boot.
From the System Setup, you can:
• Change the NVRAM settings after you add or remove hardware
• View the system hardware configuration
• Enable or disable integrated devices
• Set performance and power management thresholds
• Manage system security
You can access the System Setup using the:
• Standard graphical browser, which is enabled by default
• Text browser, which is enabled using Console Redirection
To enable Console Redirection, in System Setup, select System BIOS → Serial Communication screen → Serial
Communication, select On with Console Redirection.
NOTE: By default, help text for the selected field is displayed in the graphical browser. To view the help text in the
text browser, press <F1>.
Choosing The System Boot Mode
System Setup enables you to specify the boot mode for installing your operating system:
• BIOS boot mode (the default) is the standard BIOS-level boot interface.
• UEFI boot mode is an enhanced 64-bit boot interface based on Unified Extensible Firmware Interface (UEFI)
specifications that overlays the system BIOS.
You must select the boot mode in the Boot Mode field of the Boot Settings screen of System Setup. Once you specify the
boot mode, the system boots in the specified boot mode and you then proceed to install your operating system from that
20
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mode. Thereafter, you must boot the system in the same boot mode (BIOS or UEFI) to access the installed operating
system. Trying to boot the operating system from the other boot mode will cause the system to halt at startup.
NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit
operating systems do not support UEFI and can only be installed from the BIOS boot mode.
NOTE: For the latest information on supported operating systems, go to dell.com/ossupport.
Entering System Setup
1. Turn on or restart your system.
2. Press <F2> immediately after you see the following message:
<F2> = System Setup
If your operating system begins to load before you press <F2>, allow the system to finish booting, and then restart
your system and try again.
Responding To Error Messages
If an error message is displayed while the system is booting, make a note of the message. For more information, see
System Error Messages.
NOTE: After installing a memory upgrade, it is normal for your system to display a message the first time you start
your system.
Using The System Setup Navigation Keys
Keys Action
Up arrow Moves to the previous field.
Down arrow Moves to the next field.
<Enter> Allows you to type in a value in the selected field (if applicable) or follow the link in the field.
Spacebar Expands or collapses a drop-down list, if applicable.
<Tab> Moves to the next focus area.
NOTE: For the standard graphics browser only.
<Esc> Moves to the previous page till you view the main screen. Pressing <Esc> in the main screen
displays a message that prompts you to save any unsaved changes and restarts the system.
<F1> Displays the System Setup help file.
NOTE: For most of the options, any changes that you make are recorded but do not take effect until you restart the
system.
System Setup Options
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System Setup Main Screen
NOTE: Press <Alt><F> to reset the BIOS or UEFI settings to their default settings.
Menu Item Description
System BIOS This option is used to view and configure BIOS settings.
iDRAC Settings This option is used to view and configure iDRAC settings.
Device Settings This option is used to view and configure device settings.
System BIOS Screen
NOTE: The options for System Setup change based on the system configuration.
NOTE: System Setup defaults are listed under their respective options in the following sections, where applicable.
Menu Item Description
System Information Displays information about the system such as the system model name, BIOS version, Service
Tag, and so on.
Memory Settings Displays information and options related to installed memory.
Processor Settings Displays information and options related to the processor such as speed, cache size, and so
on.
SATA Settings Displays options to enable or disable the integrated SATA controller and ports.
Boot Settings Displays options to specify the boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS
boot settings.
Integrated Devices Displays options to enable or disable integrated device controllers and ports, and to specify
related features and options.
Serial Communication Displays options to enable or disable the serial ports and specify related features and options.
System Profile
Settings
Displays options to change the processor power management settings, memory frequency,
and so on.
System Security Displays options to configure the system security settings like, system password, setup
password, TPM security, and so on. It also enables or disables support for local BIOS update,
the power and NMI buttons on the system.
Miscellaneous
Settings
Displays options to change the system date, time, and so on.
System Information Screen
Menu Item Description
System Model Name Displays the system model name.
System BIOS Version Displays the BIOS version installed on the system.
System Service Tag Displays the system Service Tag.
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Menu Item Description
System Manufacturer Displays the name of system manufacturer.
System Manufacturer
Contact Information
Displays the contact information of the system manufacturer.
Memory Settings Screen
Menu Item Description
System Memory Size Displays the amount of memory installed in the system.
System Memory Type Displays the type of memory installed in the system.
System Memory
Speed
Displays the system memory speed.
System Memory
Voltage
Displays the system memory voltage.
Video Memory Displays the amount of video memory.
System Memory
Testing
Specifies whether system memory tests are run during system boot. Options are Enabled and
Disabled. By default, the System Memory Testing option is set to Disabled.
Memory Operating
Mode
Specifies the memory operating mode. The options available depending on the memory
configuration of your system are Optimizer Mode, Advanced ECC Mode, Mirror Mode, Spare
Mode, Spare with Advanced ECC Mode, and Dell Fault Resilient Mode. By default, the Memory
Operating Mode option is set to Optimizer Mode.
NOTE: The Memory Operating Mode can have different defaults and available options
based on the memory configuration.
NOTE: The Dell Fault Resilient Mode establishes an area of memory that is fault resilient.
This mode can be used by an operating system that supports the feature to load critical
applications or enables the operating system kernel to maximize system availability.
Node Interleaving If this field is Enabled, memory interleaving is supported if a symmetric memory configuration is
installed. If Disabled, the system supports Non-Uniform Memory architecture (NUMA)
(asymmetric) memory configurations. By default, Node Interleaving option is set to Disabled.
Serial Debug Output By default, it is set to disabled.
Processor Settings Screen
Menu Item Description
Logical Processor Allows you to enable or disable logical processors and display the number of logical
processors. If the Logical Processor option is set to Enabled, the BIOS displays all the logical
processors. If this option is set to Disabled, the BIOS only displays one logical processor per
core. By default, the Logical Processor option is set to Enabled.
QPI Speed Allows you to set the QuickPath Interconnect data rate settings. By default, the QPI Speed
option is set to Maximum data rate.
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Menu Item Description
NOTE: The QPI speed option displays only when both the processors are installed.
Alternate RTID
(Requestor
Transaction ID)
Setting
Allows you to allocate more RTIDs to the remote socket increasing cache performance
between the sockets or work in normal mode for NUMA. By default, the Alternate RTID
(Requestor Transaction ID) Setting is set to Disabled.
Virtualization
Technology
Allows you to enable or disable the additional hardware capabilities provided for virtualization.
By default, the Virtualization Technology option is set to Enabled.
Adjacent Cache Line
Prefetch
Allows you to optimize the system for applications that require high utilization of sequential
memory access. By default, the Adjacent Cache Line Prefetch option is set to Enabled. You can
disable this option for applications that require high utilization of random memory access.
Hardware Prefetcher Allows you to enable or disable hardware prefetcher. By default, the Hardware Prefetcher
option is set to Enabled.
DCU Streamer
Prefetcher
Allows you to enable or disable Data Cache Unit streamer prefetcher. By default, the DCU
Streamer Prefetcher option is set to Enabled.
DCU IP Prefetcher Allows you to enable or disable Data Cache Unit IP prefetcher. By default, the DCU IP
Prefetcher option is set to Enabled.
Execute Disable Allows you enable or disable execute disable memory protection technology. By default, the
Execute Disable option is set to Enabled.
Logical Processor
Idling
Allows you to enable or disable the OS capability to put logical processors in the idling state in
order to reduce power consumption. By default, the option is set to Disabled.
Dell Controlled Turbo Helps in controlling Turbo engagement. By default, the option is set to Disabled. This feature is
also referred to as Dell Processor Acceleration Technology (DPAT).
NOTE: This option is available only on systems installed with an E5-2690 or E5-2600 V2
Xeon series processor and support Turbo. Enable Turbo Boost under System Profile
Settings and set the System Profile to Performance mode when utilizing this
feature. Enabling Dell Controlled Turbo will force fans to run at maximum R.P.M.
NOTE: DPAT works when DPAT is enabled in BIOS setup and either one of the following
settings is available:
• System Profile is set to Maximum Performance. This automatically enables Turbo
mode.
• System Profile is set to Custom and CPU Power Management is set to Maximum
Performance and Turbo is enabled.
NOTE: When DPAT is disabled, fan offset speed does not change and remains high. Set
Fan offset to normal on the iDRAC Thermal Settings page.
Number of Cores per
Processor
Allows you to control the number of enabled cores in each processor. By default, the Number
of Cores per Processor option is set to All.
Processor 64-bit
Support
Specifies if the processor(s) support 64-bit extensions.
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Menu Item Description
Processor Core
Speed
Displays the maximum core frequency of the processor.
Processor Bus Speed Displays the bus speed of the processors.
NOTE: The processor bus speed option displays only when both the processors are
installed.
Processor 1
NOTE: The following settings are displayed for each processor installed in the system.
Family-Model-
Stepping
Displays the family, model and stepping of the processor as defined by Intel.
Brand Displays the brand name reported by the processor.
Level 2 Cache Displays the total L2 cache.
Level 3 Cache Displays the total L3 cache.
Number of Cores Displays the number of cores per processor.
SATA Settings Screen
Menu Item Description
Embedded SATA Allows the embedded SATA to be set to Off, ATA, AHCI, or RAID modes. By default, the
Embedded SATA option is set to AHCI.
Port E Auto enables BIOS support for the device attached to SATA port E. Off disables BIOS support
for the device. By default, Port E is set to Auto.
Port F Auto enables BIOS support for the device attached to SATA port F. Off disables BIOS support
for the device. By default, Port F is set to Auto.
Boot Settings Screen
Menu Item Description
Boot Mode Allows you to set the boot mode of the system.
CAUTION: Switching the boot mode may prevent the system from booting if the operating
system is not installed in the same boot mode.
If the operating system supports UEFI, you can set this option to UEFI. Setting this field to BIOS
allows compatibility with non-UEFI operating systems. By default, the Boot Mode option is set
to BIOS.
NOTE: Setting this field to UEFI disables BIOS Boot Settings menu. Setting this field to
BIOS disables the UEFI Boot Settings menu.
Boot Sequence Retry Allows you to enable or disable the boot sequence retry feature. If this field is enabled and the
system fails to boot, the system reattempts the boot sequence after 30 seconds. By default, the
Boot Sequence Retry option is set to Disabled.
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Menu Item Description
BIOS Boot Settings Allows you to enable or disable BIOS Boot options.
NOTE: This option is enabled only if the boot mode is BIOS.
UEFI Boot Settings Allows you to enable or disable UEFI Boot options. The Boot options include IPv4 PXE and IPv6
PXE. By default, the UEFI PXE boot protocol is set to IPv4.
NOTE: This option is enabled only if the boot mode is UEFI.
One-Time Boot Allows you to enable or disable a one-time boot from a selected device.
Integrated devices screen
Menu Item Description
Integrated RAID
Controller
Allows you to enable or disable the integrated RAID controller. By default, the Integrated RAID
Controller option is set to Enabled.
User Accessible USB
Ports
Allows you enable or disable the user accessible USB ports. Selecting Only Back Ports On
disables the front USB ports and selecting All Ports Off disables both front and back USB ports.
By default, the User Accessible USB Ports option is set to All Ports On.
Internal USB Port Allows you to enable or disable the internal USB port. By default, the Internal USB Port option
is set to On.
Internal SD Card Port Enables or disables the system’s internal SD card port. By default, Internal SD Card Port option
is set to On.
NOTE: This option is displayed only if IDSDM is installed on the system board.
Internal SD Card
Redundancy
If set to Mirror mode, data is written on both SD cards. If any one of the SD card fails, data is
written to the active SD card. Data from this card is copied to the replacement SD card at the
next boot. By default, Internal SD Card Redundancy option is set to Mirror.
NOTE: This option is displayed only if IDSDM is installed on the system board.
Integrated Network
Card 1
Allows you to enable or disable the integrated network card 1. By default, the Integrated
Network Card 1 option is set to Enabled.
OS Watchdog Timer Allows you to enable or disable the OS watchdog timer. When this field is enabled, the
operating system initializes the timer and the OS watchdog timer helps in recovering the
operating system. By default, the OS Watchdog Timer option is set to Disabled.
Embedded Video
Controller
Allows you to enable or disable the Embedded Video Controller. By default, the embedded
video controller is Enabled.
SR-IOV Global Enable Allows you to enable or disable the BIOS configuration of Single Root I/O Virtualization (SR-
IOV) devices. By default, the SR-IOV Global Enable option is set to Disabled.
Slot Disablement Allows you to enable or disable available PCIe slots on your system. The Slot Disablement
feature controls the configuration of PCIe cards installed in the specified slot.
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Menu Item Description
CAUTION: Slot disablement must be used only when the installed peripheral card is
preventing booting into the Operating System or causing delays in system startup. If the
slot is disabled, both the Option ROM and UEFI driver are disabled.
Memory Mapped I/O
above 4 GB
Allows you to enable support for PCIe devices that require large amounts of memory. By
default, the option is set to Enabled.
Serial Communications Screen
Menu Item Description
Serial Communication Allows you to select serial communication devices (Serial Device 1 and Serial Device 2) in the
BIOS. BIOS console redirection can also be enabled and the port address used can be
specified. By default, Serial Communication option is set to On without Console Redirection.
Serial Port Address Allows you to set the port address for serial devices. By default, the Serial Port Address option
is set to Serial Device 1=COM2, Serial Device 2=COM1.
NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console
redirection by SOL, configure the same port address for console redirection and the serial
device.
External Serial
Connector
Allows you to associate the external serial connector to serial device 1, serial device 2, or
remote access device. By default, the External Serial Connector option is set to Serial Device1.
NOTE: Only Serial Device 2 can be used for SOL. To use console redirection by SOL,
configure the same port address for console redirection and the serial device.
Failsafe Baud Rate Displays the failsafe baud rate for console redirection. The BIOS attempts to determine the
baud rate automatically. This failsafe baud rate is used only if the attempt fails and the value
must not be changed. By default, the Failsafe Baud Rate option is set to 11520.
Remote Terminal
Type
Allows you to set the remote console terminal type. By default, the Remote Terminal Type
option is set to VT 100/VT 220.
Redirection After
Boot
Allows you to enable or disable to the BIOS console redirection when the operating system is
loaded. By default, the Redirection After Boot option is set to Enabled.
System Profile Settings Screen
Menu Item Description
System Profile Allows you to set the system profile. If you set the System Profile option to a mode other than
Custom, the BIOS automatically sets the rest of the options. You can only change the rest of the
options if the mode is set to Custom. By default, the System Profile option is set to Performance
Per Watt Optimized (DAPC). DAPC is Dell Active Power Controller.
NOTE: The following parameters are available only when the System Profile is set to
Custom.
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Menu Item Description
CPU Power
Management
Allows you to set the CPU power management. By default, the CPU Power Management option
is set to System DBPM (DAPC). DBPM is Demand-Based Power Management.
Memory Frequency Allows you to set the memory frequency. By default, the Memory Frequency option is set to
Maximum Performance.
Turbo Boost Allows you to enable or disable the processor to operate in turbo boost mode. By default, the
Turbo Boost option is set to Enabled.
C1E Allows you to enable or disable the processor to switch to a minimum performance state when
it is idle. By default, the C1E option is set to Enabled.
C States Allows you to enable or disable the processor to operate in all available power states. By
default, the C States option is set to Enabled.
Monitor/Mwait Allows you to enable Monitor/Mwait instructions in the processor. By default, the Monitor/
Mwait option is set to Enabled for all system profiles, except Custom.
NOTE: This option can be disabled only if the C States option in Custom mode is disabled.
NOTE: When C States is enabled in Custom mode, changing the Monitor/Mwait setting
does not impact system power/performance.
Memory Patrol Scrub Allows you to set the memory patrol scrub frequency. By default, the Memory Patrol Scrub
option is set to Standard.
Memory Refresh Rate Allows you to set the memory refresh rate. By default, the Memory Refresh Rate option is set to
1x.
Memory Operating
Voltage
Allows you to set the DIMM voltage selection. When set to Auto, the system automatically sets
the system voltage to the optimal setting based on the DIMM capacity and the number of
DIMMs installed. By default, the Memory Operating Voltage option is set to Auto.
Collaborative CPU
Performance Control
When set to Enabled, the CPU power management is controlled by the OS DBPM and the
System DBPM (DAPC). By default, the option is set to Disabled.
System Security Screen
Menu Item Description
Intel AES-NI The Intel AES-NI option improves the speed of applications by performing encryption and
decryption using the Advanced Encryption Standard Instruction Set and is set to Enabled by
default.
System Password Allows you to set the system password. This option is set to Enabled by default and is read-only
if the password jumper is not installed in the system.
Setup Password Allows you to set the setup password. This option is read-only if the password jumper is not
installed in the system.
Password Status Allows you to lock the system password. By default, the Password Status option is set to
Unlocked.
TPM Security Allows you to control the reporting mode of the Trusted Platform Module (TPM). By default, the
TPM Security option is set to Off. You can only modify the TPM Status, TPM Activation , and
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Menu Item Description
Intel TXT fields if the TPM Status field is set to either On with Pre-boot Measurements or On
without Pre-boot Measurements.
TPM Activation Allows you to change the operational state of the TPM. By default, the TPM Activation option is
set to No Change.
TPM Status Displays the TPM status.
TPM Clear
CAUTION: Clearing the TPM results in loss of all keys in the TPM. The loss of TPM keys
may affect booting to the operating system.
Allows you to clear all the contents of the TPM. By default, the TPM Clear option is set to No.
Intel TXT Allows you enable or disable Intel Trusted Execution Technology. To enable Intel TXT,
Virtualization Technology must be enabled and TPM Security must be Enabled with Pre-boot
measurements. By default, the Intel TXT option is set to Off.
BIOS Update Control Allows you to update the BIOS using either DOS or UEFI shell-based flash utilities. For
environments that do not require local BIOS updates, it is recommended to set this field to
Disabled. By default, the BIOS Update Control option is set to Unlocked.
NOTE: BIOS updates using Dell Update Package are not affected by this option.
Power Button Allows you to enable or disable the power button on the front of the system. By default, the
Power Button option is set to Enabled.
NMI Button Allows you to enable or disable the NMI button on the front of the system. By default, the NMI
Button option is set to Disabled.
AC Power Recovery Allows you to set how the system reacts after AC power is restored to the system. By default,
the AC Power Recovery option is set to Last.
AC Power Recovery
Delay
Allows you to set how the system supports staggering of power up after AC power is restored
to the system. By default, the AC Power Recovery Delay option is set to Immediate.
User Defined Delay
(60s to 240s)
Allows you to set the User Defined Delay when the User Defined option for AC Power Recovery
Delay is selected.
Miscellaneous Settings
Menu Item Description
System Time Allows you to set the time on the system.
System Date Allows you to set the date on the system.
Asset Tag Displays the asset tag and allows you to modify it for security and tracking purposes.
Keyboard NumLock Allows you to set whether the system boots with the NumLock enabled or disabled. By default
the Keyboard NumLock is set to On.
NOTE: This field does not apply to 84-key keyboards.
Report Keyboard
Errors
Allows you to set whether keyboard-related error messages are reported during system boot.
By default, the Report Keyboard Errors field is set to Report.
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Menu Item Description
F1/F2 Prompt on Error Allows you to enable or disable the F1/F2 prompt on error. By default, F1/F2 Prompt on Error is
set to Enabled.
In-System
Characterization
This field enables or disables In-System Characterization. By default, In-System
Characterization is set to Enabled.
System And Setup Password Features
You can create a system password and a setup password to secure your system. To enable creation of the system and
setup password, the password jumper must be set to enabled. For more information on the password jumper settings,
see System Board Jumper Settings.
System password This is the password that you must enter before you can boot your system.
Setup password This is the password that you must enter to access and make changes to the BIOS or UEFI
settings of your system.
CAUTION: The password features provide a basic level of security for the data on your system.
CAUTION: Anyone can access the data stored on your system if the system is running and unattended.
NOTE: Your system is shipped with the system and setup password feature disabled.
Assigning A System And/Or Setup Password
NOTE: The password jumper enables or disables the System Password and Setup Password features. For more
information on the password jumper settings, see System Board Jumper Settings.
You can assign a new System Password and/or Setup Password or change an existing System Password and/or Setup
Password only when the password jumper setting is enabled and Password Status is Unlocked. If the Password Status
is Locked, you cannot change the System Password and/or Setup Password.
If the password jumper setting is disabled, the existing System Password and Setup Password is deleted and you need
not provide the system password to boot the system.
To assign a system and/or setup password:
1. To enter System Setup, press <F2> immediately after a power-on or reboot.
2. In the System Setup Main Menu, select System BIOS and press <Enter>.
The System BIOS screen is displayed.
3. In the System BIOS screen, select System Security and press <Enter>.
The System Security screen is displayed.
4. In the System Security screen, verify that Password Status is Unlocked.
5. Select System Password , enter your system password, and press <Enter> or <Tab>.
Use the following guidelines to assign the system password:
• A password can have up to 32 characters.
• The password can contain the numbers 0 through 9.
• Only lower case letters are valid, upper case letters are not allowed.
• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
A message prompts you to re-enter the system password.
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6. Re-enter the system password that you entered earlier and click OK.
7. Select Setup Password, enter your system password and press <Enter> or <Tab>.
A message prompts you to re-enter the setup password.
8. Re-enter the setup password that you entered earlier and click OK.
9. Press <Esc> to return to the System BIOS screen. Press <Esc> again, and a message prompts you to save the
changes.
NOTE: Password protection does not take effect until the system reboots.
Deleting Or Changing An Existing System And/Or Setup Password
Ensure that the Password jumper is set to enabled and the Password Status is Unlocked before attempting to delete or
change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password
if the Password Status is Locked.
To delete or change the existing System and/or Setup password:
1. To enter System Setup, press <F2> immediately after a power-on or reboot.
2. In the System Setup Main Menu, select System BIOS and press <Enter>.
The System BIOS screen is displayed.
3. In the System BIOS Screen, select System Security and press <Enter>.
The System Security screen is displayed.
4. In the System Security screen, verify that Password Status is Unlocked.
5. Select System Password, alter or delete the existing system password and press <Enter> or <Tab>.
6. Select Setup Password, alter or delete the existing setup password and press <Enter> or <Tab>.
NOTE: If you change the System and/or Setup password a message prompts you to re-enter the new
password. If you delete the System and/or Setup password, a message prompts you to confirm the deletion.
7. Press <Esc> to return to the System BIOS screen. Press <Esc> again, and a message prompts you to save the
changes.
NOTE: You can disable password security while logging on to the system. To disable the password security, turn
on or reboot your system, type your password and press <Ctrl><Enter>.
Using Your System Password To Secure Your System
NOTE: If you have assigned a setup password, the system accepts your setup password as an alternate system
password.
1. Turn on or reboot your system.
2. Type your password and press <Enter>.
When Password Status is Locked, type the password and press <Enter> when prompted at reboot.
If an incorrect system password is entered, the system displays a message and prompts you to re-enter your password.
You have three attempts to enter the correct password. After the third unsuccessful attempt, the system displays an
error message that the system has halted and must be powered down.
Even after you shut down and restart the system, the error message is displayed until the correct password is entered.
NOTE: You can use the Password Status option in conjunction with the System Password and Setup Password
options to protect your system from unauthorized changes.
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Operating With A Setup Password Enabled
If Setup Password is Enabled, enter the correct setup password before modifying most of the System Setup options.
If you do not enter the correct password in three attempts, the system displays the message
Invalid Password! Number of unsuccessful password attempts: <x> System Halted!
Must power down.
Even after you shut down and restart the system, the error message is displayed until the correct password is entered.
The following options are exceptions:
• If System Password is not Enabled and is not locked through the Password Status option, you can assign a system
password.
• You cannot disable or change an existing system password.
NOTE: You can use the Password Status option in conjunction with the Setup Password option to protect the
system password from unauthorized changes.
Entering The UEFI Boot Manager
NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft Windows Server 2008 x64
version) to be installed from the UEFI boot mode. DOS and 32-bit operating systems can only be installed from the
BIOS boot mode.
The Boot Manager enables you to:
• Add, delete, and arrange boot options
• Access System Setup and BIOS-level boot options without rebooting
To enter the Boot Manager:
1. Turn on or restart your system.
2. Press <F11> after you see the following message:
<F11> = UEFI Boot Manager
If your operating system begins to load before you press <F11>, allow the system to finish booting, and then restart
your system and try again.
Using The Boot Manager Navigation Keys
Key Description
Up arrow Moves to the previous field.
Down arrow Moves to the next field.
<Enter> Allows you to type in a value in the selected field (if applicable) or follow the link in the field.
Spacebar Expands or collapses a drop-down list, if applicable.
<Tab> Moves to the next focus area.
NOTE: For the standard graphics browser only.
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Key Description
<Esc> Moves to the previous page till you view the main screen. Pressing <Esc> in the main screen
exits the Boot Manager and proceeds with system boot.
<F1> Displays the System Setup help file.
NOTE: For most of the options, any changes that you make are recorded but do not take effect until you restart the
system.
Boot Manager Screen
Menu Item Description
Continue Normal
Boot
The system attempts to boot to devices starting with the first item in the boot order. If the boot
attempt fails, the system continues with the next item in the boot order until the boot is
successful or no more boot options are found.
BIOS Boot Menu Displays the list of available BIOS boot options (marked with asterisks). Select the boot option
you wish to use and press <Enter>.
UEFI Boot Menu Displays the list of available UEFI boot options (marked with asterisks). Select the boot option
you wish to use and press <Enter>. The UEFI Boot Menu enables you to Add Boot Option,
Delete Boot Option, or Boot From File.
Driver Health Menu Displays a list of the drivers installed on the system and their health status.
Launch System Setup Enables you to access the System Setup.
System Utilities Enables you to access the BIOS Update File Explorer, run the Dell Diagnostics program, and
reboot the system.
UEFI Boot Menu
Menu Item Description
Select UEFI Boot
Option
Displays the list of available UEFI boot options (marked with asterisks), select the boot option
you wish to use and press <Enter>.
Add Boot Option Adds a new boot option.
Delete Boot Option Deletes an existing boot option.
Boot From File Sets a one-time boot option not included in the boot option list.
Embedded System Management
The Dell Lifecycle Controller provides advanced embedded systems management throughout the server’s lifecycle. The
Lifecycle Controller can be started during the boot sequence and can function independently of the operating system.
NOTE: Certain platform configurations may not support the full set of features provided by the Lifecycle Controller.
For more information about setting up the Lifecycle Controller, configuring hardware and firmware, and deploying the
operating system, see the Lifecycle Controller documentation at dell.com/support/manuals.
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iDRAC Settings Utility
The iDRAC Settings utility is an interface to setup and configure the iDRAC parameters using UEFI. You can enable or
disable various iDRAC parameters using the iDRAC Settings Utility.
NOTE: Accessing some of the features on the iDRAC Settings Utility requires the iDRAC7 Enterprise License
upgrade.
For more information on using iDRAC, see the iDRAC7 User's Guide under Software → Systems Management → Dell
Remote Access Controllers, at dell.com/support/manuals.
Entering The iDRAC Settings Utility
1. Turn on or restart the managed system.
2. Press <F2> during Power-on Self-test (POST).
3. In the System Setup Main Menu page, click iDRAC Settings.
The iDRAC Settings screen is displayed.
Changing The Thermal Settings
The iDRAC Settings utility enables you to select and customize the thermal control settings for your system.
1. Enter the iDRAC Settings utility.
2. Under iDRAC Settings → Thermal → User Option, select between the following options:
• Default
• Maximum Exhaust Temperature
• Fan Speed Offset
NOTE: When the User Option is set to the default Auto setting, the user option cannot be modified.
3. Set the Maximum Air Exhaust Temperature or the Fan Speed Offset fields.
4. Click Back → Finish → Yes.
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3
Installing System Components
Recommended Tools
You may need the following items to perform the procedures in this section:
• Key to the system keylock
• #1 and #2 Phillips screwdrivers
• T10 and T15 Torx screwdrivers
• Wrist grounding strap connected to ground
Following tools are required for assembling cables for a DC power supply unit (PSU), when available:
• Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, insulated copper wire
• AMP 90871-1 hand-crimping tool or equivalent
NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).
Front Bezel (Optional)
Removing The Front Bezel
1. Unlock the keylock at the left end of the bezel.
2. Lift the release latch next to the keylock.
3. Rotate the left end of the bezel away from the front panel.
4. Unhook the right end of the bezel and pull the bezel away from the system.
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Figure 10. Removing and Installing the Front Bezel
1. release latch 2. keylock
3. front bezel 4. locking hook
Installing The Front Bezel
1. Hook the right end of the bezel onto the chassis.
2. Fit the free end of the bezel onto the system.
3. Secure the bezel with the keylock.
Opening And Closing The System
WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the
system by yourself.
WARNING: Opening or removing the system cover when the system is on may expose you to a risk of electric
shock.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
CAUTION: Do not operate the system without the cover for a duration exceeding five minutes.
Opening The System
NOTE: It is recommended that you always use a static mat and static strap while working on components in the
interior of the system.
1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
2. Rotate the latch release lock counter clockwise to the unlocked position.
3. Lift the latch on top of the system and slide the cover back.
4. Grasp the cover on both sides and carefully lift the cover away from the system.
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Figure 11. Opening and Closing the System
1. system cover 2. latch
3. latch release lock
Closing The System
1. Lift the latch on the cover.
2. Place the cover onto the chassis and offset the cover slightly back so that it clears the chassis hooks and lays flush
on the chassis.
3. Push down the latch to move the cover into the closed position.
4. Rotate the latch release lock in a clockwise direction to secure the cover.
5. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
Inside The System
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
NOTE: Components that are hot-swappable are marked orange and touch points on the components are marked
blue.
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Figure 12. Inside the System—8 Hard Drive System
1. control panel assembly 2. cable securing clip
3. cooling fans (7) 4. cable securing bracket
5. cooling shroud 6. power supplies (2)
7. chassis intrusion switch 8. riser card 3
9. network daughter card 10. riser card 2
11. storage controller card 12. network daughter card cooling shroud
13. DIMMs (24) 14. heat sink for processor 2
15. hard-drive backplane 16. control panel
17. hard drives (8) 18. optical drive (optional)
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Figure 13. Inside the System—10 Hard Drive System
1. control panel 2. cable securing clip
3. cooling fans (7) 4. cable securing bracket
5. cooling shroud 6. power supplies (2)
7. chassis intrusion switch 8. riser card 3
9. network daughter card 10. riser card 1
11. storage controller card 12. network daughter card cooling shroud
13. DIMMs (24) 14. heat sink for processor 2
15. hard-drive backplane 16. hard drives (10)
Cooling Shroud
Removing The Cooling Shroud
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
CAUTION: Never operate your system with the cooling shroud removed. The system may get overheated quickly,
resulting in shutdown of the system and loss of data.
1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and
peripherals.
2. Open the system.
3. Hold the touch points and lift the shroud away from the system.
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Figure 14. Removing and Installing the Cooling Shroud
1. cooling shroud
Installing The Cooling Shroud
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
NOTE: For proper seating of the cooling shroud in the chassis, ensure that the cables inside the system are routed
along the chassis wall and secured using the cable securing bracket.
1. Align the tabs on the cooling shroud with the securing slots on the chassis.
2. Lower the cooling shroud into the chassis until it is firmly seated.
3. If applicable, replace the full-length PCIe card.
4. Close the system.
5. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
System memory
Your system supports DDR3 unbuffered ECC DIMMs (ECC UDIMMs), registered DIMMs (RDIMMs), and load reduced
DIMMs (LRDIMMs). It supports DDR3 and DDR3L voltage specifications.
NOTE: MT/s indicates DIMM speed in MegaTransfers per second.
Memory bus operating frequency can be 1866 MT/s, 1600 MT/s, 1333 MT/s, 1066 MT/s, or 800 MT/s depending on:
• DIMM type (UDIMM, RDIMM, or LRDIMM)
• DIMM configuration (number of ranks)
• maximum frequency of the DIMMs
• number of DIMMs populated per channel
• DIMM operating voltage
• system profile selected (for example, Performance Optimized, Custom, or Dense Configuration Optimized)
• maximum supported DIMM frequency of the processors
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The system contains 24 memory sockets split into two sets of 12 sockets, one set per processor. Each 12-socket set is
organized into four channels. In each channel, the release levers of the first socket are marked white, the second socket
black, and the third socket green.
NOTE: DIMMs in sockets A1 to A12 are assigned to processor 1 and DIMMs in sockets B1 to B12 are assigned to
processor 2.
Figure 15. Memory socket locations
Memory channels are organized as follows:
Processor 1 channel 0: slots A1, A5, and A9
channel 1: slots A2, A6, and A10
channel 2: slots A3, A7, and A11
channel 3: slots A4, A8, and A12
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Processor 2 channel 0: slots B1, B5, and B9
channel 1: slots B2, B6, and B10
channel 2: slots B3, B7, and B11
channel 3: slots B4, B8, and B12
The following table shows the memory populations and operating frequencies for the supported configurations.
DIMM Type DIMMs Populated/
Channel
Operating Frequency (in MT/s) Maximum DIMM Rank/
Channel
1.5 V 1.35 V
UDIMM ECC 1 1600, 1333, 1066, and
800
1600, 1333, 1066 and 800 Dual rank
2 1600, 1333, 1066, and
800
1600, 1333, 1066 and 800 Dual rank
RDIMM 1 1866, 1600, 1333, 1066,
and 800
1600, 1333, 1066, and 800 Dual rank
1333, 1066 and 800 1066 and 800 Quad rank
2 1866, 1600, 1333, 1066,
and 800
1600, 1333, 1066, and 800 Dual rank
1066 and 800 1066 and 800 Quad rank
3 1333, 1066, and 800 1066 and 800 Dual rank
LRDIMM 1 1866, 1600, 1333 and
1066
1600, 1333 and 1066 Quad rank
1600, 1333 and 1066 Not applicable Octal rank
2 1600, 1333 and 1066 1600, 1333 and 1066 Quad rank
1600, 1333 and 1066 Not applicable Octal rank
3 1333 and 1066 1066 Quad rank
1333 and 1066 Not applicable Octal rank
General Memory Module Installation Guidelines
This system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset
architectural configuration. The following are the recommended guidelines for best performance:
• UDIMMs, RDIMMs, and LRDIMMs must not be mixed.
• x4 and x8 DRAM based DIMMs can be mixed. For more information, see Mode-Specific Guidelines.
• A maximum of two UDIMMs can be populated in a channel.
• Up to two quad-rank RDIMMs and up to three dual- or single-rank RDIMMs can be populated per channel. When a
quad-rank RDIMM is populated in the first slot with white release levers, the third DIMM slot in the channel with
green release levers cannot be populated.
• Up to three LRDIMMs can be populated regardless of rank count.
• Populate DIMM sockets only if a processor is installed. For single-processor systems, sockets A1 to A12 are
available. For dual-processor systems, sockets A1 to A12 and sockets B1 to B12 are available.
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• Populate all sockets with white release tabs first, then black, and then green.
• Do not populate the third DIMM socket in a channel with green release tabs, if a quad-rank RDIMM is populated in
the first socket with white release tabs.
• Populate the sockets by highest rank count in the following order — first in sockets with white release levers, then
black, and then green. For example, if you want to mix quad-rank and dual-rank DIMMs, populate quad-rank DIMMs
in the sockets with white release tabs and dual-rank DIMMs in the sockets with black release tabs.
• In a dual-processor configuration, the memory configuration for each processor should be identical. For example, if
you populate socket A1 for processor 1, then populate socket B1 for processor 2, and so on.
• Memory modules of different sizes can be mixed provided that other memory population rules are followed (for
example, 2 GB and 4 GB memory modules can be mixed).
• Populate four DIMMs per processor (one DIMM per channel) at a time to maximize performance.
• If memory modules with different speeds are installed, they will operate at the speed of the slowest installed
memory module(s) or slower depending on system DIMM configuration.
Mode-Specific Guidelines
Four memory channels are allocated to each processor. The allowable configurations depend on the memory mode
selected.
NOTE: x4 and x8 DRAM based DIMMs can be mixed providing support for RAS features. However, all guidelines
for specific RAS features must be followed. x4 DRAM based DIMMs retain Single Device Data Correction (SDDC)
in memory optimized (independent channel) mode. x8 DRAM based DIMMs require Advanced ECC mode to gain
SDDC.
The following sections provide additional slot population guidelines for each mode.
Advanced ECC (Lockstep)
Advanced ECC mode extends SDDC from x4 DRAM based DIMMs to both x4 and x8 DRAMs. This protects against single
DRAM chip failures during normal operation.
Memory installation guidelines:
• Memory modules must be identical in size, speed, and technology.
• DIMMs installed in memory sockets with white release tabs must be identical and similar rule applies for sockets
with black and green release tabs. This ensures that identical DIMMs are installed in matched pairs - for example,
A1 with A2, A3 with A4, A5 with A6, and so on.
NOTE: Advanced ECC with Mirroring is not supported.
Memory Optimized (Independent Channel) Mode
This mode supports SDDC only for memory modules that use x4 device width and does not impose any specific slot
population requirements.
Memory Sparing
NOTE: To use memory sparing, this feature must be enabled in the System Setup.
In this mode, one rank per channel is reserved as a spare. If persistent correctable errors are detected on a rank, the
data from this rank is copied to the spare rank and the failed rank is disabled.
With memory sparing enabled, the system memory available to the operating system is reduced by one rank per
channel. For example, in a dual-processor configuration with sixteen 4 GB dual-rank DIMMs, the available system
memory is: 3/4 (ranks/channel) × 16 (DIMMs) × 4 GB = 48 GB, and not 16 (DIMMs) × 4 GB = 64 GB.
NOTE: Memory sparing does not offer protection against a multi-bit uncorrectable error.
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NOTE: Both Advanced ECC/Lockstep and Optimizer modes support Memory Sparing.
Memory Mirroring
Memory Mirroring offers the strongest DIMM reliability mode compared to all other modes, providing improved
uncorrectable multi-bit failure protection. In a mirrored configuration, the total available system memory is one half of
the total installed physical memory. Half of the installed memory is used to mirror the active DIMMs. In the event of an
uncorrectable error, the system will switch over to the mirrored copy. This ensures SDDC and multi-bit protection.
Memory installation guidelines:
• Memory modules must be identical in size, speed, and technology.
• DIMMs installed in memory sockets with white release tabs must be identical and similar rule applies for sockets
with black and green release tabs. This ensures that identical DIMMs are installed in matched pairs - for example,
A1 with A2, A3 with A4, A5 with A6, and so on.
Sample memory configurations
The following tables show sample memory configurations for one and two processor configurations that follow the
appropriate memory guidelines stated in this section.
NOTE: 16 GB quad-rank RDIMMs are not supported.
NOTE: 1R, 2R and 4R in the following tables indicate single-, dual-, and quad-rank DIMMs respectively.
Table 1. Memory configurations—single processor
System Capacity
(in GB)
DIMM Size (in
GB)
Number of
DIMMs
DIMM Rank, Organization,
and Frequency
DIMM Slot Population
2 2 1 1R, x8, 1333 MT/s,
1R, x8, 1600 MT/s
A1
4 2 2 1R, x8, 1333 MT/s,
1R, x8, 1600 MT/s
A1, A3
8 2 4 1R, x8, 1333 MT/s,
1R, x8, 1600 MT/s
A1, A2, A3, A4
12 2 6 1R, x8, 1333 MT/s,
1R, x8, 1600 MT/s
A1, A2, A3, A4, A5, A6
16 2 8 1R, x8, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8
4 4 2R, x8, 1333 MT/s,
2R, x8, 1600 MT/s
A1, A2, A3, A4
24 2 12 1R, x8, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10,
A11, A12
4 6 2R, x8, 1333 MT/s,
2R, x8, 1600 MT/s
A1, A2, A3, A4, A5, A6
48 4 12 2R, x8, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10,
A11, A12
8 6 2R, x4, 1333 MT/s,
2R, x4, 1600 MT/s
A1, A2, A3, A4, A5, A6
96 8 12 2R, x4, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10,
A11, A12
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System Capacity
(in GB)
DIMM Size (in
GB)
Number of
DIMMs
DIMM Rank, Organization,
and Frequency
DIMM Slot Population
16 6 2R, x4, 1333 MT/s,
2R, x4, 1600 MT/s
A1, A2, A3, A4, A5, A6
128 16 8 2R, x4, 1333 MT/s,
2R, x4, 1600 MT/s,
A1, A2, A3, A4, A5, A6, A7, A8
144 16 and 8 10 2R, x4, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A11
NOTE: 16 GB DIMMs must be
installed in slots numbered A1,
A2, A3, A4, A5, A6, A7, and A8
and 8 GB DIMMs must be
installed in slots A9 and A11.
384 32 12 LRDIMM, x4, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10,
A11, A12
768 64 12 LRDIMM, x4, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10,
A11, A12
Table 2. Memory configurations—two processors
System
Capacity (in
GB)
DIMM Size (in
GB)
Number of
DIMMs
DIMM Rank,
Organization, and
Frequency
DIMM Slot Population
16 2 8 1R, x8, 1333 MT/s,
1R, x8, 1600 MT/s
A1, A2, A3, A4
B1, B2, B3, B4
32 2 16 1R, x8, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8
B1, B2, B3, B4, B5, B6, B7, B8
32 4 8 2R, x8, 1333 MT/s,
2R, x8, 1600 MT/s
A1, A2, A3, A4
B1, B2, B3, B4
64 4 16 2R, x8, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8
B1, B2, B3, B4, B5, B6, B7, B8
8 8 2R, x4, 1333 MT/s,
2R, x4, 1600 MT/s
A1, A2, A3, A4
B1, B2, B3, B4
96 4 24 2R, x8, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12
B1, B2, B3, B4, B5, B6, B7, B8, B9,
B10, B11, B12
8 12 2R, x4, 1333 MT/s,
2R, x4, 1600 MT/s
A1, A2, A3, A4, A5, A6
B1, B2, B3, B4, B5, B6
128 8 16 2R, x4, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8
B1, B2, B3, B4, B5, B6, B7, B8
16 8 2R, x4, 1333 MT/s,
2R, x4, 1600 MT/s
A1, A2, A3, A4, B1, B2, B3, B4
160 8 20 2R, x4, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A11
B1, B2, B3, B4, B5, B6, B7, B8, B9,
B11
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System
Capacity (in
GB)
DIMM Size (in
GB)
Number of
DIMMs
DIMM Rank,
Organization, and
Frequency
DIMM Slot Population
16 and 8 12 2R, x4, 1333 MT/s,
2R, x4, 1600 MT/s
A1, A2, A3, A4, A5, A6,
B1, B2, B3, B4, B5, B6
NOTE: 16 GB DIMMs must be
installed in slots numbered A1,
A2, A3, A4, B1, B2, B3, and B4
and 8 GB DIMMs must be
installed in slots A5, A6, B5,
and B6.
192 8 24 2R, x4, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12
B1, B2, B3, B4, B5, B6, B7, B8, B9,
B10, B11, B12
16 12 2R, x4, 1333 MT/s,
2R, x4, 1600 MT/s
A1, A2, A3, A4, A5, A6
B1, B2, B3, B4, B5, B6
256 16 16 2R, x4, 1333 MT/s,
2R, x4, 1600 MT/s,
A1, A2, A3, A4, A5, A6, A7, A8
B1, B2, B3, B4, B5, B6, B7, B8
384 16 24 2R, x4, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12
B1, B2, B3, B4, B5, B6, B7, B8, B9,
B10, B11, B12
32 12 4R, x4, 1333 MT/s A1, A2, A3, A4, A5, A6
B1, B2, B3, B4, B5, B6
512 32 16 4R, x4, 1066 MT/s
4R, x4, 1333 MT/s
A1, A2, A3, A4, A5, A6, A7, A8
B1, B2, B3, B4, B5, B6, B7, B8
768 32 24 LRDIMM, x4, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12
B1, B2, B3, B4, B5, B6, B7, B8, B9,
B10, B11, B12
1536 64 24 LRDIMM, x4, 1333 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12
B1, B2, B3, B4, B5, B6, B7, B8, B9,
B10, B11, B12
Removing Memory Modules
WARNING: The memory modules are hot to the touch for some time after the system has been powered down.
Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges
and avoid touching the components or metallic contacts on the memory module.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
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CAUTION: To ensure proper system cooling, memory-module blanks must be installed in any memory socket that
is not occupied. Remove memory-module blanks only if you intend to install memory modules in those sockets.
1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet and
peripherals.
2. Open the system.
3. Remove the cooling shroud.
4. Locate the appropriate memory-module socket(s).
5. To release the memory-module blank from the socket, simultaneously press the ejectors on both ends of the
memory module socket.
CAUTION: Handle each memory module only on the card edges, making sure not to touch the middle of the
memory module or metallic contacts. To avoid damaging the memory module, handle only one memory
module at a time.
Figure 16. Ejecting The Memory Module
1. memory module 2. memory-module socket ejectors (2)
3. memory-module socket
6. If a memory module or a memory-module blank is installed in the socket, remove it.
NOTE: Retain removed memory-module blank(s) for future use.
Figure 17. Removing The Memory Module
1. memory module/memory-module blank
7. Install the cooling shroud.
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8. Close the system.
9. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
Installing Memory Modules
WARNING: The memory modules are hot to the touch for some time after the system has been powered down.
Allow time for the memory modules to cool before handling them. Handle the memory modules by the card edges
and avoid touching the components or metallic contacts on the memory module.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
CAUTION: To ensure proper system cooling, memory-module blanks must be installed in any memory socket that
is not occupied. Remove memory-module blanks only if you intend to install memory modules in those sockets.
1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
2. Open the system.
3. If applicable, remove the cooling shroud.
4. Locate the memory-module sockets.
CAUTION: Handle each memory module only by the card edges, making sure not to touch the middle of the
memory module or metallic contacts. To avoid damaging the memory module, handle only one memory
module at a time.
5. If a memory module or a memory-module blank is installed in the socket, remove it.
NOTE: Retain removed memory-module blank(s) for future use.
6. Align the memory-module's edge connector with the alignment key of the memory-module socket, and insert the
memory module in the socket.
NOTE: The memory-module socket has an alignment key that allows you to install the memory module in the
socket in only one orientation.
CAUTION: To prevent damage to the memory-module socket during installation, apply pressure at both ends
of the memory module evenly. Do not apply pressure to the center of the memory module.
7. Press down on the memory module with your thumbs until the memory module snaps into place.
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Figure 18. Installing The Memory Module
1. memory module 2. memory-module ejectors
3. memory-module socket alignment key 4. memory-module alignment key
NOTE: When the memory module is properly seated in the socket, the levers on the memory-module socket
align with the levers on the other identical sockets that have memory modules installed.
8. Repeat step 4 through step 7 of this procedure to install the remaining memory modules.
9. Replace the cooling shroud.
10. Close the system.
11. Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.
12. Press <F2> to enter the System Setup, and check the memory settings.
The system should have already changed the value to reflect the newly installed memory.
13. If the value is incorrect, one or more of the memory modules may not be installed properly. Repeat step 4 through
step 7 of this procedure, checking to ensure that the memory modules are firmly seated in their sockets.
14. Run the appropriate diagnostic test. For more information, see Using System Diagnostics.
Hard Drives
All hard drives connect to the system board through the hard-drive backplane. Hard drives are supplied in hot-
swappable hard-drive carriers that fit in the hard-drive slots.
CAUTION: Before attempting to remove or install a hard drive while the system is running, see the documentation
for the storage controller card to ensure that the host adapter is configured correctly to support hot-swap hard
drive removal and insertion.
CAUTION: Do not turn off or reboot your system while the hard drive is being formatted. Doing so can cause a hard
drive failure.
NOTE: Use only hard drives that have been tested and approved for use with the hard-drive backplane.
When you format a hard drive, allow enough time for the formatting to be completed. Be aware that high-capacity hard
drives can take a number of hours to format.
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Removing A 2.5 Inch Hard-Drive Blank
CAUTION: To maintain proper system cooling, all empty hard-drive slots must have hard-drive blanks installed.
1. If installed, remove the front bezel.
2. Press the release button and slide the hard-drive blank out until it is free of the hard-drive slot.
Figure 19. Removing and Installing a 2.5 Inch Hard-Drive Blank
1. hard-drive blank 2. release button
Installing A 2.5 Inch Hard-Drive Blank
1. If installed, remove the front bezel.
2. Insert the hard-drive blank into the hard-drive slot until the release button clicks into place.
3. If applicable, install the front bezel.
Removing A Hot-Swap Hard Drive
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the
documentation supplied with your operating system.
1. From the management software, prepare the hard drive for removal. Wait until the indicators on the hard-drive
carrier signal that the hard drive can be removed safely. For more information, see the documentation for the
storage controller.
If the hard drive is online, the green activity/fault indicator flashes as the drive is turned off. When the hard-drive
indicators are off, the hard drive is ready for removal.
2. Press the release button to open the hard-drive carrier release handle.
3. Slide the hard-drive carrier out until it is free of the hard-drive slot.
CAUTION: To maintain proper system cooling, all empty hard-drive slots must have hard-drive blanks
installed.
4. Insert a hard-drive blank in the empty hard-drive slot.
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