Dell E Series E2417H manual

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  • Brand: Dell
  • Product: Monitor
  • Model/name: E Series E2417H
  • Filetype: PDF
  • Available languages: English, German, Spanish, Polish, Portuguese

Table of Contents

Page: 1
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better
use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of
data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
____________________
Copyright © 2016 Dell Inc. All rights reserved.
This product is protected by U.S. and international copyright and intellectual property laws.
Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other
jurisdictions. All other marks and names mentioned herein may be trademarks of their
respective companies.
2016 - 08 Rev. A00
Page: 2
Contents | 3
Contents
About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Monitor Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Plug and Play Capability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
LCD Monitor Quality and Pixel Policy . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Setting Up the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Attaching the Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connecting Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Removing the Monitor Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Wall Mounting (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Operating the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Power On the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using the Front-Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using the On-Screen Display (OSD) Menu . . . . . . . . . . . . . . . . . . . . . 25
Setting the Maximum Resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Page: 3
4 | Contents
Using the Tilt 38
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
FCC Notices (U.S. Only) and Other Regulatory Information . . . . . . 44
Contact Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Page: 4
About Your Monitor | 5
About Your Monitor
Package Contents
Your monitor ships with the components shown below. Ensure that you have received all
the components and Contact Dell if something is missing.
Monitor
Stand Arm
Stand Base
NOTE: Some items may be optional and may not ship with your monitor. Some
features or media may not be available in certain countries.
NOTE: To set up with any other stand, please refer to the respective stand setup
guide for setup instructions.
Page: 5
VESA™ Screw Cover
Power Cable (Varies by
Countries)
DP Cable
VGA Cable (except North
& South America)
• Drivers and
Documentation Media
• Quick Setup Guide
• Safety, Environmental,
and Regulatory
Information
6 | About Your Monitor
Page: 6
About Your Monitor | 7
Product Features
The Dell E2417H flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid
Crystal Display (LCD) and LED backlight. The monitor features include:
• E2417H: 60.5 cm (23.8-inch) viewable area (measured diagonally).
Resolution: Up to 1920 x 1080 through VGA and DisplayPort with full-screen
support or lower resolutions.
• Tilt adjustment capability.
• Removable stand and Video Electronics Standards Association (VESA™) 100 mm
mounting holes for flexible mounting solutions.
• Digital connectivity with DisplayPort.
• Plug and play capability if supported by your system.
• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
• Software and documentation media includes an Information File (INF), Image Color
Matching File (ICM), and product documentation.
• Security lock slot.
• Asset Management Capability.
• Energy Gauge shows the energy level being consumed by the monitor in real time.
• Optimize eye comfort with a flicker-free screen and ComfortView feature which
minimizes blue light emission.
Page: 7
8 | About Your Monitor
Identifying Parts and Controls
Front View
Front panel controls
Description
1 Function buttons (For more information, see Operating the Monitor)
2 Power On/Off button (with LED indicator)
Label
Page: 8
Back view with monitor stand
Description Use
1 VESA mounting holes
(100 mm x 100 mm -
behind attached VESA
Cover)
Wall mount monitor using VESA-compatible wall
mount kit (100 mm x 100 mm).
2 Regulatory label Lists the regulatory approvals.
3 Security lock slot Secures monitor with security lock (security lock
not included).
4 Barcode, serial number,
and Service Tag label
Refer to this label if you need to contact Dell for
technical support.
5 Cable-management slot Use to organize cables by placing them through
the slot.
About Your Monitor | 9
Back View
Label
Page: 9
Right Side
10 | About Your Monitor
Side View
Bottom View
Bottom view without monitor stand
Description Use
1 Power cable
connector
Connect the power cable.
2 DisplayPort Connect your computer with DP cable.
3 VGA connector Connect your computer with VGA cable (cable
included, except North & South America).
4 Dell Soundbar
mounting slots
Attaches the optional Dell Soundbar.
NOTE: Please remove the plastic strip covering the
mounting slots before affixing the Dell Soundbar.
Label
Page: 10
Screen type Active matrix - TFT LCD
Panel technology In-Plane Switching Technology
Aspect ratio 16:9
Viewable image
Diagonal
Horizontal, Active Area
Vertical, Active Area
Area
604.70 mm (23.8 inches)
527.04 mm (20.75 inches)
296.46 mm (11.67 inches)
156246.27 mm2
(242.18 inch2
)
Pixel pitch 0.275 mm x 0.275 mm
Pixel per inch (PPI) 93
Viewing angle 178° (vertical) typical
178° (horizontal) typical
Brightness 250 cd/m² (typical)
Contrast ratio 1000 to 1 (typical)
Display screen coating Anti-Glare with 3H hardness
Backlight White LED edgelight system
Response time (typical) 8 ms (gray to gray)
Color depth 16.7 million colors
Color gamut CIE1976 (87%)*
Built-in devices N/A
Connectivity • 1 x DP 1.2
• 1 x VGA
Border width (edge of
monitor to active area)
17 mm (Top/Left/Right)
18 mm (Bottom)
Adjustability
Height adjustable stand
Tilt
Swivel
Pivot
N/A
-5° to 21°
N/A
N/A
Dell Display Manager
Compatibility
Yes
Security Security lock slot (cable lock sold separately)
About Your Monitor | 11
Monitor Specifications
Model E2417H
Page: 11
12 | About Your Monitor
* Color gamut (typical) is based on CIE1976 (87% NTSC) and CIE1931 (72% NTSC) test
standards.
Resolution Specifications
Horizontal scan range 30 kHz to 83 kHz (automatic)
Vertical scan range 50 Hz to 76 Hz (automatic)
Maximum preset resolution 1920 x 1080 at 60 Hz
Supported Video Modes
Video display capabilities (VGA &
DP playback)
480i, 480p, 576i, 576p, 720p, 1080i, 1080p
Preset Display Modes
Display Mode Horizontal
Frequency (kHz)
Vertical
Frequency
(Hz)
Pixel Clock
(MHz)
Sync Polarity
(Horizontal/
Vertical)
Model E2417H
Model E2417H
VESA, 640 x 480 31.5 60.0 25.2 -/-
VESA, 640 x 480 37.5 75.0 31.5 -/-
IBM, 720 x 400 31.5 70.0 28.3 -/+
VESA, 800 x 600 37.9 60.0 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/-
VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108.0 +/+
VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+
VESA, 1600 x 900 60.0 60.0 108.0 +/+
VESA, 1920 x 1080 67.5 60.0 148.5 +/+
Page: 12
About Your Monitor | 13
Electrical Specifications
Video input signals • Analog RGB, 0.7 Volts +/- 5%, positive polarity at 75
ohm input impedance
• DisplayPort 1.2, 600 mV for each differential line, 100
ohm input impedance per differential pair
Synchronization input signals Separate horizontal and vertical synchronization,
polarity-free TTL level, SOG (Composite SYNC on
green)
AC input voltage/frequency/
current
100 VAC to 240 VAC / 50 Hz or 60 Hz ± 3 Hz / 1 A
(typical)
Inrush current • 120 V: 30 A (Max.) at 0 °C (cold start)
• 220 V: 60 A (Max.) at 0 °C (cold start)
Physical Characteristics
Model E2417H
Model E2417H
Signal cable type • Analog: D-Sub, 15 pins (cable included, except North
& South America)
• Digital: DisplayPort, 20 pins
Dimensions (with stand)
Height 425.1 mm (16.73 inches)
Width 562.6 mm (22.15 inches)
Depth 179.9 mm (7.83 inches)
Dimensions (without stand)
Height 333.1 mm (13.11 inches)
Width 562.6 mm (22.15 inches)
Depth 53.5 mm (2.11 inches)
Stand dimensions
Height 176.7 mm (6.95 inches)
Width 250.0 mm (9.84 inches)
Depth 179.9 mm (7.83 inches)
Weight
Weight with packaging 5.77 kg (12.72 lb)
Weight with stand assembly
and cables
4.23 kg (9.33 lb)
Page: 13
14 | About Your Monitor
Environmental Characteristics
• ENERGY STAR certified Monitor
EPEAT Gold registered in the U.S. EPEAT registration varies by country. See
www.epeat.net for registration status by country
•
• RoHS-compliant
• TCO-Certified Displays
• BFR/PVC-Reduced
• Arsenic-Free glass and Mercury-Free for the panel only
Operating 0 °C to 40 °C (32 °F to 104 °F)
Non-operating • Storage: -20 °C to 60 °C (-4 °F to 140 °F)
• Shipping: -20 °C to 60 °C (-4 °F to 140 °F)
Operating 10% to 80% (non-condensing)
Non-operating • Storage: 5% to 90% (non-condensing)
• Shipping: 5% to 90% (non-condensing)
Operating 5,000 m (16,404 ft) (maximum)
Non-operating 12,192 m (40,000 ft) (maximum)
• 85.3 BTU/hour (maximum)
• 75.1 BTU/hour (typical)
Weight without stand
assembly (For wall mount or
VESA mount considerations
- no cables)
3.28 kg (7.23 lb)
Weight of stand assembly 0.69 kg (1.52 lb)
Front frame gloss Black Frame - 35 gloss unit (max.)
Model E2417H
Compliant Standards
Temperature
Humidity
Altitude
Thermal dissipation
Page: 14
About Your Monitor | 15
Power Management Modes
If you have VESA's DPM™ compliance display card or software installed in your PC, the
monitor can automatically reduce its power consumption when not in use. This is
referred to as Power Save Mode*. If the computer detects input from the keyboard,
mouse, or other input devices, the monitor automatically resumes functioning. The
following table shows the power consumption and signaling of this automatic power
saving feature.
VESA Modes Horizontal
Sync
Vertical
Sync
Video Power
Indicator
Power
Consumption
Normal
operation
Active Active Active White 25 W (maximum)**
22 W (typical)
Active-off
mode
Inactive Inactive Blanked White (blinking) Less than 0.3 W
Switch off - - - Off Less than 0.3 W
Energy Star Power Consumption
Pon 16.4 W
ETEC 51.0 kWh
The OSD functions only in the normal operation mode. When any button is pressed in
the Active-off mode, the following message will be displayed:
NOTE: The message may be slightly different according to the connected input
signal.
NOTE: This monitor is ENERGY STAR®
-compliant.
NOTE:
Pon: Power consumption of on mode as defined in Energy Star 7.0 version.
ETEC: Total energy consumption in kWh as defined in Energy Star 7.0 version.
* Zero power consumption in OFF mode can only be achieved by disconnecting the
main cable from the monitor.
** Maximum power consumption with max luminance.
Page: 15
16 | About Your Monitor
This document is informational only and reflects laboratory performance. Your product
may perform differently, depending on the software, components and peripherals you
ordered and shall have no obligation to update such information. Accordingly, the
customer should not rely upon this information in making decisions about electrical
tolerances or otherwise. No warranty as to accuracy or completeness is expressed or
implied.
Pin Assignments
Pin
Number
15-pin Side of the
Connected Signal Cable
1 Video-Red
2 Video-Green
3 Video-Blue
4 GND
5 Self-test
6 GND-R
7 GND-G
8 GND-B
9 Computer 5 V/3.3 V
10 GND-sync
11 GND
12 DDC data
13 H-sync
14 V-sync
15 DDC clock
VGA Connector
Page: 16
Pin
Number
20-pin Side of the
Connected Signal Cable
ML0(p)
GND
ML0(n)
ML1(p)
GND
ML1(n)
ML2(p)
GND
ML2(n)
ML3(p)
GND
ML3(n)
GND
GND
AUX(p)
GND
AUX(n)
GND
Re-PWR
+3.3 V DP_PWR
About Your Monitor | 17
DisplayPort Connector
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor
automatically provides the computer system with its Extended Display Identification Data
(EDID) using Display Data Channel (DDC) protocols so that the system can configure
itself and optimize the monitor settings. Most monitor installations are automatic; you
can select different settings if desired. For more information about changing the monitor
settings, see Operating the Monitor.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Page: 17
18 | About Your Monitor
LCD Monitor Quality and Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one or more
pixels to become fixed in an unchanging state which are hard to see and do not affect
the display quality or usability. For more information on Dell Monitor Quality and Pixel
Policy, see Dell Support site at: http://www.dell.com/support/monitors.
Maintenance Guidelines
Cleaning Your Monitor
CAUTION: Read and follow the Safety Instructions before cleaning the monitor.
WARNING: Before cleaning the monitor, unplug the monitor power cable from
the electrical outlet.
For best practices, follow the instructions in the list below while unpacking, cleaning, or
handling your monitor:
• To clean your anti-static screen, lightly dampen a soft, clean cloth with water. If
possible, use a special screen-cleaning tissue or solution suitable for the anti-
static coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or
compressed air.
• Use a lightly-dampened, warm cloth to clean the monitor. Avoid using
detergent of any kind as some detergents leave a milky film on the monitor.
• If you notice white powder when you unpack your monitor, wipe it off with a
cloth.
• Handle your monitor with care as a darker-colored monitor may get scratched
and show white scuff marks more than a lighter-colored monitor.
• To help maintain the best image quality on your monitor, use a dynamically
changing screen saver and turn Off your monitor when not in use.
Page: 18
Setting Up the Monitor | 19
Setting Up the Monitor
Attaching the Stand
NOTE: The stand is detached when the monitor is shipped from the factory.
NOTE: This is applicable for a monitor with a stand. When any other stand is
bought, please refer to the respective stand setup guide for the set-up instructions.
To attach the monitor stand:
1 Assemble the stand arm to stand base.
a Place the monitor stand base on a stable table top.
b Slide the monitor stand body in the correct direction down onto the stand base
until it clicks into place.
2 Attach the stand assembly to the monitor.
a Place the monitor on a soft cloth or cushion near the edge of desk.
b Align the stand assembly bracket to the monitor groove.
c Insert the bracket towards monitor until it locks into place.
Page: 19
20 | Setting Up the Monitor
Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section, follow the
Safety Instructions.
NOTE: Route the cables through the cable-management slot before connecting
them.
NOTE: Do not connect all cables to the computer at the same time.
To connect your monitor to the computer:
1 Turn Off your computer and disconnect the power cable.
2 Connect the DP or VGA cable from your monitor to the computer.
Connecting the DisplayPort (DP to DP) cable
Connecting the VGA cable (optional)
NOTE: The graphics are used for the purpose of illustration only. Appearance of the
computer may vary.
Page: 20
Setting Up the Monitor | 21
Organizing Your Cables
After attaching all necessary cables to your monitor and computer, (See Connecting Your
Monitor for cable attachment,) organize all cables as shown above.
Removing the Monitor Stand
NOTE: To prevent scratches on the LCD screen while removing the stand, ensure
that the monitor is placed on a soft, clean surface.
1 Remove the VESA screw cover.
a Place the monitor on a soft cloth or cushion.
b Lift from both side simultaneously to remove the VESA screw cover away from
the monitor.
Page: 21
22 | Setting Up the Monitor
2 Remove the stand assembly from the monitor.
a Use a long and thin screwdriver to push the release latch.
b After the latch is released, remove the stand away from monitor.
Wall Mounting (Optional)
(Screw dimension: M4 x 10 mm).
Refer to the instructions that come with the VESA-compatible wall mounting kit.
1 Place the monitor panel on a soft cloth or cushion on a stable, flat table.
2 Remove the stand.
3 Use a Phillips crosshead screwdriver to remove the four screws securing the plastic
cover.
4 Attach the mounting bracket from the wall mounting kit to the monitor.
5 Mount the monitor on the wall by following the instructions that comes with the
wall mounting kit.
NOTE: For use only with UL-listed wall mount bracket with minimum weight/load
bearing capacity of 13.12 kg.
Page: 22
Operating the Monitor | 23
Operating the Monitor
Power On the Monitor
Press the button to turn On the monitor.
Using the Front-Panel Controls
Use the control buttons on the front of the monitor to adjust the characteristics of the
image being displayed. As you use these buttons to adjust the controls, an OSD shows
the numeric values of the characteristics as they change.
The following table describes the front-panel buttons:
Front-Panel Button Description
1
Shortcut key/
Preset Modes
Use this button to choose from a list of preset color modes.
2
Shortcut key/
Brightness/Contrast
Use this button to directly access the Brightness/Contrast
menu.
Page: 23
24 | Operating the Monitor
Front-Panel Button
Use the buttons on the front of the monitor to adjust the image settings.
Front-Panel Button Description
1
Up
Use the Up button to adjust (increase ranges) items in the OSD menu.
2
Down
Use the Down button to adjust (decrease ranges) items in the OSD
menu.
3
OK
Use the OK button to confirm your selection in the OSD menu.
4
Back
Use the Back button to go back to the previous menu.
3
Menu
Use the MENU button to launch the On-Screen Display
(OSD) and select the OSD Menu. See Accessing the Menu
System.
4
Exit
Use this button to go back to the main menu or exit the OSD
main menu.
5
Power
(with power light
indicator)
Use the Power button to turn the monitor On and Off.
The white light indicates the monitor is On and fully
functional. A blinking white light indicates the power save
mode.
Page: 24
Operating the Monitor | 25
Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: If you change the settings and then either proceed to another menu or exit
the OSD menu, the monitor automatically saves those changes. The changes are
also saved if you change the settings and then wait for the OSD menu to disappear.
1 Press the button to launch the OSD menu and display the main menu.
Main Menu for digital (DP) input
Main Menu for analog (VGA) input
NOTE: Auto Adjust is only available when you use the analog (VGA) connector.
Page: 25
26 | Operating the Monitor
2 Press the and buttons to move between the setting options. As you move
from one icon to another, the option name is highlighted. See the following table
for a complete list of all the options available for the monitor.
3 Press the button once to activate the highlighted option.
4 Press the and buttons to select the desired parameter.
5 Press to enter the slide bar and then use the and buttons, according to
the indicators on the menu, to make your changes.
6 Select the button to return to the main menu.
The table below provides a list of all the OSD menu options and their functions.
Icon Menu and
Submenus
Description
Brightness/
Contrast
Use this menu to activate Brightness/Contrast adjustment.
Brightness Brightness adjusts the luminance of the backlight.
Press the button to increase the brightness and press the
button to decrease the brightness (min. 0 / max. 100).
Contrast Adjust the Brightness first, and then adjust the Contrast only if further
adjustment is necessary.
Press the button to increase the contrast and press the
button to decrease the contrast (min. 0 / max. 100).
The Contrast function adjusts the degree of difference between
darkness and lightness on the monitor screen.
Page: 26
Operating the Monitor | 27
Auto Adjust Even though your computer recognizes your monitor on startup, the
Auto Adjust function optimizes the display settings for use with your
particular setup.
Auto Adjust allows the monitor to self-adjust to the incoming video
signal. After using Auto Adjust, you can further tune your monitor by
using the Pixel Clock (Coarse) and Phase (Fine) controls under Display
settings.
NOTE: In most cases, Auto Adjust produces the best image for your
configuration.
NOTE: Auto Adjust option is only available when you are using the
analog (VGA) connector.
Page: 27
28 | Operating the Monitor
Input Source Use the Input Source menu to select between the different video
signals that may be connected to your monitor.
Auto Select Turning on the function allows you to scan for available input sources.
VGA Select the VGA input when you are using the analog (VGA) connector.
Press to select the VGA input source.
DP Select the DP input when you are using the DisplayPort (DP)
connector. Press to select the DisplayPort input source.
Page: 28
Operating the Monitor | 29
Color Use Color to adjust the color setting mode.
Input Color
Format
Allows you to set the video input mode to:
RGB: Select this option if your monitor is connected to a computer (or
DVD player) using the DP cable.
YPbPr: Select this option if your DVD player supports only YPbPr
output.
Page: 29
30 | Operating the Monitor
Preset Modes When you select Preset Modes, you can choose Standard,
ComfortView, Multimedia, Warm, Cool, or Custom Color from the
list.
• Standard: Loads the monitor's default color settings. This is the
default preset mode.
• ComfortView: Decreases the level of blue light emitted from the
screen to make viewing more comfortable for your eyes.
• Multimedia: Loads color settings ideal for multimedia applications.
• Warm: Increases the color temperature. The screen appears
warmer with a red/yellow tint.
• Cool: Decreases the color temperature. The screen appears cooler
with a blue tint.
• Custom Color: Allows you to manually adjust the color settings.
Use the and buttons to adjust the three colors (R, G, B)
values and create your own preset color mode.
Reset Color Reset your monitor color settings to the factory settings.
Page: 30
Operating the Monitor | 31
Display Use Display to adjust image.
Aspect Ratio Adjusts the image ratio to Wide 16:9, 4:3, or 5:4.
Horizontal
Position
Use or to adjust the image left or right. Minimum is '0' (-).
Maximum is '100' (+).
Vertical
Position
Use or to adjust the image up or down. Minimum is '0' (-).
Maximum is '100' (+).
NOTE: Horizontal Position and Vertical Position adjustments are
only available for "VGA" input.
Sharpness This feature can make the image look sharper or softer.
Use or to adjust the sharpness from '0' to '100'.
Pixel Clock The Phase and Pixel Clock adjustments allow you to adjust your
monitor to your preference.
Use or to adjust for best image quality.
Phase If satisfactory results are not obtained using the Phase adjustment, use
the Pixel Clock (coarse) adjustment and then use Phase (fine), again.
NOTE: Pixel Clock and Phase adjustments are only available for "VGA"
input.
Response
Time
Allows you to set the Response Time to Normal or Fast.
Reset Display Select this option to restore default display settings.
Page: 31
32 | Operating the Monitor
Energy
Power Button
LED
Allows you to set the power LED indicator On or Off to save energy.
Reset Energy Select this option to restore default Energy settings.
Menu Select this option to adjust the settings of the OSD, such as, the
languages of the OSD, the amount of time the menu remains on
screen, and so on.
Language Language options set the OSD display to one of the eight languages
(English, Spanish, French, German, Brazilian Portuguese, Russian,
Simplified Chinese, or Japanese).
Transparency Select this option to change the menu transparency by pressing the
and buttons (min. 0 / max. 100).
Timer Allows you to set the time for which the OSD remains active after you
press a button on the monitor.
Use or to adjust the slider in 1 second increments, from 5 to
60 seconds.
Page: 32
Operating the Monitor | 33
Lock Controls user access to adjustments. When Lock is selected, no user
adjustments are allowed. All buttons are locked.
NOTE:
Unlock function– Only hard unlock (press and hold the button beside
the power button for 6 seconds).
Lock function – Either soft lock (through the OSD menu) or hard lock
(press and hold the button beside the power button for 6 seconds).
Reset Menu Reset all OSD settings to the factory preset values.
Personalize Users can choose a feature from Preset Modes, Brightness/Contrast,
Auto Adjust, Input Source,or Aspect Ratio and set it as a shortcut key.
Page: 33
34 | Operating the Monitor
Others Select this option to adjust the OSD settings, such as the DDC/CI, LCD
Conditioning, and so on.
DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your
monitor parameters (brightness, color balance, and etc.) to be
adjustable via the software on your computer.
You can disable this feature by selecting Disable.
Enable this feature for best user experience and optimum
performance of your monitor.
Page: 34
Operating the Monitor | 35
NOTE: This monitor has a built-in feature to automatically calibrate the brightness
to compensate for LED aging.
OSD Warning Message
When the monitor does not support a particular resolution mode, you will see the
following message:
This means that the monitor cannot synchronize with the signal that it is receiving from
the computer. See Monitor Specifications for the Horizontal and Vertical frequency
ranges addressable by this monitor. Recommended mode is 1920 x 1080.
LCD
Conditioning
Helps reduce minor cases of image retention. Depending on the
degree of image retention, the program may take some time to run.
You can enable this feature by selecting Enable.
Reset Others Reset all settings under the Others menu to the factory preset values.
Factory Reset Reset all settings to the factory preset values.
Page: 35
36 | Operating the Monitor
You will see the following message before the DDC/CI function is disabled:
When the monitor goes into power-save mode, the following message appears:
Activate the computer and wake up the monitor to gain access to the OSD.
If you press any button other than the power button, the following message will appear
depending on the selected input:
NOTE: The message may be slightly different according to the connected input
signal.
If either DP or VGA input is selected and the corresponding cable is not connected, a
floating dialog box as shown below appears.
or
Page: 36
Operating the Monitor | 37
See Troubleshooting for more information.
Setting the Maximum Resolution
To set the maximum resolution for the monitor:
In Windows®
7, Windows®
8, and Windows®
8.1:
1 For Windows®
8 and Windows®
8.1 only, select the Desktop tile to switch to classic
desktop.
2 Right-click on the desktop and click Screen Resolution.
3 Click the Dropdown list of the Screen Resolution and select 1920 x 1080.
4 Click OK.
In Windows®
10:
1 Right-click on the desktop and click Display settings.
2 Click Advanced display settings.
3 Click the dropdown list of Resolution and select 1920 x 1080.
4 Click Apply.
If you do not see 1920 x 1080 as an option, you may need to update your graphics driver.
Depending on your computer, complete one of the following procedures:
If you have a Dell desktop or portable computer:
• Go to http://www.dell.com/support, enter your service tag, and download the
latest driver for your graphics card.
If you are using a non-Dell computer (portable or desktop):
• Go to the support site for your computer and download the latest graphic drivers.
• Go to your graphics card website and download the latest graphic drivers.
Page: 37
38 | Operating the Monitor
Using the Tilt
NOTE: This is applicable for a monitor with a stand. When any other stand is
bought, please refer to the respective stand setup guide for set-up instructions.
Tilt
With the stand attached to the monitor, you can tilt the monitor for the most
comfortable viewing angle.
NOTE: The stand is detached when the monitor is shipped from the factory.
Page: 38
Troubleshooting | 39
Troubleshooting
WARNING: Before you begin any of the procedures in this section, follow the
Safety Instructions.
Self-Test
Your monitor provides a self-test feature that allows you to check whether your monitor
is functioning properly. If your monitor and computer are properly connected but the
monitor screen remains dark, run the monitor self-test by performing the following
steps:
1 Turn off both your computer and the monitor.
2 Unplug the video cable from the back of the computer.
3 Turn on the monitor.
The floating dialog box should appear on-screen (against a black background), if the
monitor cannot sense a video signal and is working correctly. While in self-test mode, the
power LED remains white. Also, depending upon the selected input, one of the dialogs
shown below will continuously scroll through the screen.
or
4 This box also appears during normal system operation, if the video cable becomes
disconnected or damaged.
5 Turn Off your monitor and reconnect the video cable; then turn On both your
computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your
video controller and computer, because your monitor is functioning properly.
Page: 39
40 | Troubleshooting
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen
abnormality you are experiencing is an inherent problem with your monitor, or with your
computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged
and the monitor is in self-test mode.
To run the built-in diagnostics:
1 Ensure that the screen is clean (no dust particles on the surface of the screen).
2 Unplug the video cable(s) from the back of the computer or monitor. The monitor
then goes into the self-test mode.
3 Press and hold Button 1 for 5 seconds. A gray screen appears.
4 Carefully inspect the screen for abnormalities.
5 Press Button 1 again. The color of the screen changes to red.
6 Inspect the display for any abnormalities.
7 Repeat steps 5 and 6 to inspect the display in green, blue, black, white, and text
screens.
The test is complete when the text screen appears. To exit, press Button 1 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the
monitor is functioning properly. Check the video card and computer.
Page: 40
Troubleshooting | 41
Common Problems
The following table contains general information about common monitor problems you
might encounter and the possible solutions:
Common
Symptoms
What You
Experience
Possible Solutions
No Video/Power
LED off
No picture • Ensure that the video cable connecting the monitor and the
computer is properly connected and secure.
• Verify that the power outlet is functioning properly using
any other electrical equipment.
• Ensure that the power button is pressed fully.
• Ensure that the correct input source is selected in the Input
Source menu.
No Video/Power
LED on
No picture or no
brightness
• Increase brightness & contrast controls via OSD.
• Perform monitor self-test feature check.
• Check for bent or broken pins in the video cable connector.
• Run the built-in diagnostics.
• Ensure that the correct input source is selected in the Input
Source menu.
Poor Focus Picture is fuzzy,
blurry, or
ghosting
• Perform Auto Adjust via OSD.
• Adjust the Phase and Pixel Clock controls via OSD.
• Eliminate video extension cables.
• Reset the monitor to factory settings.
• Change the video resolution to the correct aspect ratio.
Shaky/Jittery
Video
Wavy picture or
fine movement
• Perform Auto Adjust via OSD.
• Adjust the Phase and Pixel Clock controls via OSD.
• Reset the monitor to factory settings.
• Check environmental factors.
• Relocate the monitor and test in another room.
Missing Pixels LCD screen has
spots
• Cycle power On-Off.
• Pixel that is permanently Off is a natural defect that can
occur in LCD technology.
• For more information on Dell Monitor Quality and Pixel
Policy, see Dell Support site at: http://www.dell.com/
support/monitors.
Stuck-on Pixels LCD screen has
bright spots
• Cycle power On-Off.
• Pixel that is permanently off is a natural defect that can
occur in LCD technology.
• For more information on Dell Monitor Quality and Pixel
Policy, see Dell Support site at: http://www.dell.com/
support/monitors.
Brightness
Problems
Picture too dim
or too bright
• Reset the monitor to factory settings.
• Perform Auto Adjust via OSD.
• Adjust brightness & contrast controls via OSD.
Page: 41
42 | Troubleshooting
NOTE: When choosing DP mode, the Auto Adjust function will not be available.
Geometric
Distortion
Screen not
centered
correctly
• Reset the monitor to factory settings.
• Perform Auto Adjust via OSD.
• Adjust horizontal & vertical controls via OSD.
NOTE: When using DisplayPort input, the positioning
adjustments are not available.
Horizontal/
Vertical Lines
Screen has one
or more lines
• Reset the monitor to factory settings.
• Perform Auto Adjust via OSD.
• Adjust the Phase and Pixel Clock controls via OSD.
• Perform monitor self-test feature check and determine if
these lines are also in self-test mode.
• Check for bent or broken pins in the video cable connector.
• Run the built-in diagnostics.
NOTE: When using DisplayPort input, the Pixel Clock and
Phase adjustments are not available.
Synchronization
Problems
Screen is
scrambled or
appears torn
• Reset the monitor to factory settings.
• Perform Auto Adjust via OSD.
• Adjust the Phase and Pixel Clock controls via OSD.
• Perform monitor self-test feature check to determine if the
scrambled screen appears in self-test mode.
• Check for bent or broken pins in the video cable connector.
• Restart the computer in the safe mode.
Safety Related
Issues
Visible signs of
smoke or sparks
• Do not perform any troubleshooting steps.
• Contact Dell immediately.
Intermittent
Problems
Monitor
malfunctions on
& off
• Ensure that the video cable connecting the monitor to the
computer is connected properly and is secure.
• Reset the monitor to factory settings.
• Perform monitor self-test feature check to determine if the
intermittent problem occurs in self-test mode.
Missing Color Picture missing
color
• Perform monitor self-test feature check.
• Ensure that the video cable connecting the monitor to the
computer is connected properly and is secure.
• Check for bent or broken pins in the video cable connector.
Wrong Color Picture color not
good
• Change the settings of the Preset Modes in the Color menu
OSD depending on the application.
• Adjust R/G/B value under Custom Color in Color menu
OSD.
• Run the built-in diagnostics.
Image retention
from a static
image left on
the monitor for
a long period of
time
Faint shadow
from the static
image displayed
appears on the
screen
• Use the Power Management feature to turn off the monitor
at all times when not in use (for more information, see
Power Management Modes).
• Alternatively, use a dynamically changing screensaver.
Page: 42
Troubleshooting | 43
Product Specific Problems
Specific
Symptoms
What You
Experience
Possible Solutions
Screen image is
too small
Image is
centered on
screen, but does
not fill entire
viewing area
• Check the Aspect Ratio setting in the Display menu OSD.
• Reset the monitor to factory settings.
Cannot adjust
the monitor
with the
buttons on the
front panel
OSD does not
appear on the
screen
• Turn Off the monitor, unplug the power cord, plug it back,
and then turn On the monitor.
• Check whether the OSD menu is locked. If yes, press and
hold the button above the Power button for 6 seconds to
unlock (for more information, see Lock).
No Input Signal
when user
controls are
pressed
No picture, the
LED light is white
• Check the signal source. Ensure the computer is not in the
power saving mode by moving the mouse or pressing any
key on the keyboard.
• Check whether the signal cable is plugged in properly. Re-
plug the signal cable if necessary.
• Reset the computer or video player.
The picture
does not fill the
entire screen
The picture
cannot fill the
height or width
of the screen
• Due to different video formats (aspect ratio) of DVDs, the
monitor may display in full screen.
• Run the built-in diagnostics.
Page: 43
44 | Appendix
Appendix
WARNING: Safety Instructions
WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.
For information on safety instructions, see the Safety, Environmental, and Regulatory
Information (SERI).
FCC Notices (U.S. Only) and Other Regulatory
Information
For FCC notices and other regulatory information, see the regulatory compliance
website located at www.dell.com/regulatory_compliance.
Contact Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be available in
your area.
• Online technical assistance — www.dell.com/support/monitors
• Contacting Dell — www.dell.com/contactdell

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