Brother MFC-J825DW manual

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  • Brand: Brother
  • Product: Printer
  • Model/name: MFC-J825DW
  • Filetype: PDF
  • Available languages: English, German, Dutch

Table of Contents

Page: 1
If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: MFC-J825DW and MFC-J835DW
(Circle your model number)
Serial Number: 1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
 may serve as confirmation of the purchase date of your product
should you lose your receipt;
 may support an insurance claim by you in the event of product loss
covered by insurance; and,
 will help us notify you of enhancements to your product and special
offers.
The most convenient and efficient way to register your new product is
on-line at http://www.brother.com/registration/.
© 2011 Brother Industries, Ltd.
Page: 2
i
Brother numbers
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:
 may serve as confirmation of the purchase date of your product should you lose your receipt;
 may support an insurance claim by you in the event of product loss covered by insurance; and,
 will help us notify you of enhancements to your product and special offers.
Please complete and fax the Brother Warranty Registration And Test Sheet or, for your
convenience and most efficient way to register your new product, register on-line at
http://www.brother.com/registration/
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. You can download the latest software documents and utilities, read FAQs and
troubleshooting tips, and learn how to get the most from your Brother product.
http://solutions.brother.com/
Note
• You can check here for Brother driver updates.
• To keep your machine performance up to date, check here for the latest firmware upgrade.
For Customer Service
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437).
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
In USA: 1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (fax)
In Canada: 1-877-BROTHER
(514) 685-4898 (fax)
Page: 3
ii
Ordering accessories and supplies
For best quality results use only genuine Brother accessories, which are available at most Brother
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,
or American Express credit card, you can order accessories directly from Brother. (You can visit
us online for a complete selection of the Brother accessories and supplies that are available for
purchase.)
Note
In Canada only Visa and MasterCard are accepted.
1
For more information about the replacement consumables, visit us at http://www.brother.com/pageyield/.
In USA: 1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (fax)
http://www.brothermall.com/
In Canada: 1-877-BROTHER
http://www.brother.ca/
Description Item
Ink Cartridge Standard <black> LC71BK (Prints approx. 300 pages) 1
Ink Cartridge Standard <yellow> LC71Y (Prints approx. 300 pages) 1
Ink Cartridge Standard <cyan> (blue) LC71C (Prints approx. 300 pages) 1
Ink Cartridge Standard <magenta> (red) LC71M (Prints approx. 300 pages) 1
Ink Cartridge High Yield <black> LC75BK (Prints approx. 600 pages) 1
Ink Cartridge High Yield <yellow> LC75Y (Prints approx. 600 pages) 1
Ink Cartridge High Yield <cyan> (blue) LC75C (Prints approx. 600 pages) 1
Ink Cartridge High Yield <magenta> (red) LC75M (Prints approx. 600 pages) 1
Premium Plus Glossy Photo Paper
(Letter size / 20 sheets) BP71GLTR
(4"  6" size / 20 sheets) BP71GP
Premium Glossy Photo Paper
(Letter size / 20 sheets) BP61GLL (USA only)
(4"  6" size / 20 sheets) BP61GLP (USA only)
Page: 4
iii
Description Item
Multipurpose Paper - Plain Paper
(Letter size / 500 sheets) BP60MPLTR (USA only)
Matte Inkjet Paper
(Letter size / 25 sheets) BP60ML (USA only)
Plain Inkjet Paper
(Letter size / 100 sheets) BP60PL100 (USA only)
Telephone Line Cord LG3077001 (USA only)
Basic User’s Guide LX8249001 (English for USA and Canada)
LX8249002 (French for Canada)
CD ROM for Windows®
& Mac LX8265001 (MFC-J825DW)
LX8291001 (MFC-J835DW)
Page: 5
iv
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS
(COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S
LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS
REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF
ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE
ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY
SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION
MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER'S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER'S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER'S LICENSOR'S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
Page: 6
v
Compilation and Publication Notice
Under the supervision of Brother Industries, Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
Page: 7
vi
User's Guides and where do I find it?
1
Visit us at http://solutions.brother.com/.
Which manual? What's in it? Where is it?
Product Safety Guide Read this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Printed / In the box
Quick Setup Guide Follow the instructions for setting up your
machine and installing the drivers and software
for the operating system and connection type
you are using.
Printed / In the box
Basic User's Guide Learn the basic Fax, Copy, Scan and
PhotoCapture Center™ operations and how to
replace consumables. See troubleshooting tips.
Printed / In the box
Advanced User's Guide Learn more advanced operations: Fax, Copy,
security features, printing reports and
performing routine maintenance.
PDF file / CD-ROM
Software User's Guide Follow these instructions for Printing, Scanning,
Network Scanning, PhotoCapture Center™,
Remote Setup, PC-Fax, Disc Print, Web
Services (Scan), and using the Brother
ControlCenter utility.
PDF file / CD-ROM
Network Glossary This Guide provides basic information about
advanced network features of Brother
machines along with explanations about
general networking and common terms.
PDF file / CD-ROM
Network User's Guide This Guide provides useful information about
wired and wireless network settings and
security settings using the Brother machine.
You can also find supported protocol
information for your machine and detailed
troubleshooting tips.
PDF file / CD-ROM
Mobile Print/Scan Guide This Guide provides useful information about
printing data from your mobile phone and
transmitting scanned data from the Brother
machine to your mobile phone.
PDF file / Brother
Solutions Center 1
Web Connect Guide This Guide provides useful information about
accessing internet services from the Brother
machine, as well as downloading images,
printing data and uploading files directly from
internet services.
PDF file / Brother
Solutions Center 1
Page: 8
vii
Table of Contents
(BASIC USER’S GUIDE)
1 General information 1
Using the documentation.......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing the Advanced User’s Guide, Software User’s Guide,
Network User’s Guide, and Network Glossary ...................................................2
Viewing Documentation...................................................................................2
Accessing Brother Support (Windows®)................................................................4
Accessing Brother Support (Macintosh) ................................................................5
Control panel overview ..........................................................................................6
LCD Touchscreen............................................................................................8
Status LED ......................................................................................................9
Basic Operations .............................................................................................9
2 Loading paper 10
Loading paper and other print media...................................................................10
Loading envelopes and postcards.................................................................13
Loading photo paper......................................................................................14
Printable area ................................................................................................17
Paper settings......................................................................................................18
Paper Type ....................................................................................................18
Paper Size .....................................................................................................18
Acceptable paper and other print media..............................................................19
Recommended print media ...........................................................................19
Handling and using print media .....................................................................20
Choosing the right print media.......................................................................21
3 Loading documents 23
How to load documents .......................................................................................23
Using the ADF ...............................................................................................23
Using the scanner glass ................................................................................24
Unscannable area .........................................................................................25
4 Sending a fax 26
How to send a fax................................................................................................26
Stop faxing.....................................................................................................28
Setting scanner glass size for faxing .............................................................28
Color fax transmission...................................................................................28
Canceling a fax in progress...........................................................................28
How to preview an outgoing fax ....................................................................28
Transmission Verification Report...................................................................29
Page: 9
viii
5 Receiving a fax 30
Receive Modes....................................................................................................30
Choose the correct Receive Mode ................................................................30
Using Receive Modes..........................................................................................32
Fax Only ........................................................................................................32
Fax/Tel...........................................................................................................32
Manual...........................................................................................................32
External TAD .................................................................................................32
Receive Mode settings ........................................................................................33
Ring Delay.....................................................................................................33
F/T Ring Time (Fax/Tel mode only)...............................................................33
Easy Receive.................................................................................................34
Fax Preview (Black & White only)........................................................................34
How to preview a received fax.......................................................................34
Turning off Fax Preview.................................................................................36
6 Telephone services and external devices 37
Telephone services..............................................................................................37
Voice Mail ......................................................................................................37
Distinctive Ring..............................................................................................38
Connecting an external TAD (telephone answering device)................................40
Connections...................................................................................................41
Recording an outgoing message (OGM) on an external TAD.......................41
Multi-line connections (PBX) .........................................................................42
External and extension telephones......................................................................42
Connecting an external or extension telephone ............................................42
Using external and extension telephones......................................................43
Using a non-Brother cordless external telephone .........................................43
Using remote codes.......................................................................................43
7 Dialing and storing numbers 45
How to dial ...........................................................................................................45
Manual dialing ...............................................................................................45
Speed Dialing ................................................................................................45
Fax Redial .....................................................................................................45
Storing numbers ..................................................................................................46
Storing a pause .............................................................................................46
Storing Speed Dial numbers..........................................................................46
Changing Speed Dial names or numbers......................................................47
8 Making copies 48
How to copy.........................................................................................................48
Stop copying..................................................................................................48
Copy settings.................................................................................................49
Paper Options................................................................................................49
Page: 10
ix
9 PhotoCapture Center™: Printing photos from a memory card or
USB Flash memory drive 50
PhotoCapture Center™ operations (PHOTO mode) ...........................................50
Using a memory card or USB Flash memory drive .......................................50
Getting started .....................................................................................................51
Print Images.........................................................................................................53
View Photos...................................................................................................53
PhotoCapture Center™ print settings..................................................................54
How to scan to a memory card or USB Flash memory drive...............................54
10 How to print from a computer 56
Printing a document.............................................................................................56
11 How to scan to a computer 57
Scanning a document..........................................................................................57
Scanning using the SCAN key.............................................................................57
Scanning using a scanner driver .........................................................................58
Scanning using the ControlCenter.......................................................................58
12 How to print on a Disc (CD/DVD/BD) 59
Overview..............................................................................................................59
How to load a Disc (CD/DVD/BD)........................................................................59
A Routine maintenance 61
Replacing the ink cartridges ................................................................................61
Cleaning and checking the machine....................................................................64
Cleaning the scanner.....................................................................................64
Cleaning the print head .................................................................................65
Checking the print quality ..............................................................................65
Checking the print alignment.........................................................................66
B Troubleshooting 67
Error and Maintenance messages.......................................................................67
Error animation ..............................................................................................75
Transferring your faxes or Fax Journal report ...............................................75
Document jam ..............................................................................................76
Printer jam or paper jam................................................................................77
Disc Jam........................................................................................................83
Troubleshooting ..................................................................................................86
If you are having difficulty with your machine ................................................86
Dial Tone ......................................................................................................96
Telephone line interference / VoIP ................................................................96
Machine Information ............................................................................................97
Checking the serial number...........................................................................97
Reset functions..............................................................................................97
How to reset the machine..............................................................................97
Page: 11
x
C Menu and features 98
On-screen programming......................................................................................98
Menu table ...........................................................................................................99
Entering Text .....................................................................................................122
Inserting spaces .........................................................................................122
Making corrections ......................................................................................122
Repeating letters .........................................................................................122
D Specifications 123
General ..............................................................................................................123
Print media.........................................................................................................125
Fax.....................................................................................................................126
Copy ..................................................................................................................127
PhotoCapture Center™ .....................................................................................128
PictBridge ..........................................................................................................129
Scanner .............................................................................................................130
Printer ................................................................................................................131
Interfaces...........................................................................................................132
Computer requirements.....................................................................................133
Consumable items.............................................................................................134
Network (LAN) ...................................................................................................135
E Index 136
Page: 12
xi
Table of Contents
(ADVANCED USER’S GUIDE)
The Advanced User’s Guide explains the following features and operations.
You can view the Advanced User’s Guide on the CD-ROM.
1 General setup
IMPORTANT NOTE
Memory storage
Volume Settings
Automatic Daylight Saving Time
Sleep Mode
LCD screen
Mode Timer
2 Security features
Memory Security
3 Sending a fax
Additional sending options
Additional sending operations
Polling overview
4 Receiving a fax
Memory Receive (Black & White only)
Remote Retrieval
Additional receiving operations
Polling overview
5 Dialing and storing numbers
Voice operations
Additional dialing operations
Additional ways to store numbers
6 Printing reports
Fax reports
Reports
7 Making copies
Copy settings
8 PhotoCapture Center™:
Printing photos from a
memory card or USB Flash
memory drive
PhotoCapture Center™ operations
Print Images
PhotoCapture Center™ print settings
Scan to a memory card or USB Flash
memory drive
9 Printing photos from a
camera
Printing photos directly from a
PictBridge camera
Printing photos directly from a digital
camera (without PictBridge)
A Routine maintenance
Cleaning and checking the machine
Packing and shipping the machine
B Glossary
C Index
Page: 14
1
1
1
Using the
documentation 1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
General information 1
Bold Bold typeface identifies specific
keys on the machine’s control
panel or on the computer
screen.
Italics Italicized typeface emphasizes
an important point or refers you
to a related topic.
Courier
New
Text in Courier New font
identifies messages on the
LCD of the machine.
WARNING
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
CAUTION
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injuries.
IMPORTANT
IMPORTANT indicates a potentially
hazardous situation which, if not avoided,
may result in damage to property or loss of
product functionality.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.
Electrical Hazard icons alert you to
possible electrical shock.
Page: 15
Chapter 1
2
Accessing the
Advanced User’s
Guide, Software User’s
Guide, Network User’s
Guide, and Network
Glossary 1
This Basic User’s Guide does not contain all
the information about the machine, such as
how to use the advanced features for Fax,
Copy, PhotoCapture Center™, Printer,
Scanner, PC-Fax, and Network. When you
are ready to learn detailed information about
these operations, read the
Advanced User’s Guide,
Software User’s Guide,
Network User’s Guide, and
Network Glossary that are on the CD-ROM.
Viewing Documentation 1
Viewing Documentation
(Windows®
) 1
To view the documentation, from the Start
menu, select Brother, MFC-XXXX (where
XXXX is your model name) from the
programs group, and then choose
User’s Guides.
If you have not installed the software, you can
find the documentation on the CD-ROM by
following the instructions below:
a Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
Note
If the Brother screen does not appear
automatically, go to
My Computer (Computer), double-click
the CD-ROM icon, and then double-click
start.exe.
b If the model name screen appears, click
your model name.
c If the language screen appears, click
your language. The CD-ROM Top Menu
will appear.
d Click Documentation.
e Click PDF documents. If the country
screen appears, choose your country.
After the list of User’s Guides appears,
choose the guide you want to read.
Viewing Documentation
(Macintosh) 1
a Turn on your Macintosh. Insert the
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
b Double-click the Documentation icon.
c Double-click your language folder.
d Double-click top.pdf. If the country
screen appears, choose your country.
Page: 16
General information
3
1
e After the list of User’s Guides appears,
choose the guide you want to read.
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
 Scanning
 ControlCenter
 Network Scanning
ScanSoft™ PaperPort™12SE with OCR
How-to-Guides
(Windows®
users)
 The complete ScanSoft™
PaperPort™12SE with OCR How-to-
Guides can be viewed from the Help
selection in the ScanSoft™
PaperPort™12SE application.
Presto! PageManager User’s Guide
(Macintosh users)
Note
Presto! PageManager is available as a
download from
http://nj.newsoft.com.tw/download/
brother/PM9SEInstaller_BR_multilang.dmg
 The complete Presto! PageManager
User’s Guide can be viewed from the Help
selection in the Presto! PageManager
application.
How to find Network setup
instructions 1
Your machine can be connected to a wireless
or wired network.
Basic setup instructions
uuQuick Setup Guide
If your wireless access point or router
supports Wi-Fi Protected Setup or AOSS™
uuQuick Setup Guide
Network setup uuNetwork User’s Guide
Page: 17
Chapter 1
4
Accessing Brother
Support (Windows®) 1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center), Customer Service and Brother
Authorized Service Centers in Brother
numbers uu page i and on the CD-ROM.
 Click Brother Support on the Top Menu.
The following screen will appear:
 To access our Web site
(http://www.brother.com/), click
Brother Home Page.
 To view all Brother Numbers, including
Customer Service numbers for the USA
and Canada, click Support Information.
 To access the USA Brother online
shopping mall
(http://www.brothermall.com/) for
additional product and services
information, click Brother Mall.com.
 To access Canada’s Brother online
shopping mall (http://www.brother.ca/) for
additional product and services
information, click Shop Online (Canada).
 For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
 To visit our Web site for genuine Brother
Supplies
(http://www.brother.com/original/),
click Supplies Information.
 To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/)
for FREE photo projects and printable
downloads,
click Brother CreativeCenter.
 To return to the Top Menu, click Back or
if you are finished, click Exit.
Page: 18
General information
5
1
Accessing Brother
Support (Macintosh) 1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the CD-ROM.
 Double-click the Brother Support icon.
The following screen will appear:
 To download and install NewSoft CD
Labeler, click NewSoft CD Labeler.
 To download and install Presto!
PageManager, click
Presto! PageManager.
 To register your machine from the Brother
Product Registration Page
(http://www.brother.com/registration/),
click On-Line Registration.
 For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
 To visit our Web site for genuine Brother
Supplies
(http://www.brother.com/original/), click
Supplies Information.
Page: 19
Chapter 1
6
Control panel overview 1
The MFC-J825DW and MFC-J835DW have the same control panel keys.
1 Mode keys:
 FAX
Lets you access FAX mode.
 SCAN
Lets you access SCAN mode.
 COPY
Lets you access COPY mode.
 PHOTO
Lets you access PHOTO mode.

Lets you return to Ready mode.
2 Telephone keys:
 Redial/Pause
Redials the last 30 numbers called. It also
inserts a pause when dialing numbers.
 Hook
Press before dialing when you want to listen
to make sure a fax machine has answered,
and then press Black Start or Color Start.
Also, press this key after picking up the
handset of the external telephone during
the F/T pseudo/double-ring.
3 Start keys:
 Black Start
Lets you start sending faxes or making
copies in black & white. Also lets you start
a scanning operation (in color or black &
white depending on the scan setting in the
ControlCenter software).
 Color Start
Lets you start sending faxes or making
copies in full color. Also lets you start a
scanning operation (in color or black &
white, depending on the scan setting in the
ControlCenter software).
7 6
1
Page: 20
General information
7
1
4 Stop/Exit
Stops an operation or exits the menu.
5 Dial Pad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
6 LCD (Liquid Crystal Display)
This is a Touchscreen LCD. You can access
the menus and options by pressing buttons
displayed on the screen.
Also, you can adjust the angle of the LCD
screen by lifting it.
7 On/Off
You can turn the machine on and off.
Press On/Off to turn the machine on.
Press and hold down On/Off to turn the
machine off. The LCD will show
Shutting Down and will stay on for a few
seconds before going off.
If you have connected an external telephone or
TAD, it is always available.
If you turn the machine off, it will still
periodically clean the print head to maintain
print quality. To prolong print head life, provide
the best ink cartridge economy, and maintain
print quality, you should keep your machine
connected to the power at all times.
Note
Most of the illustrations in this User’s Guide
show the MFC-J825DW.
5 4
2 3
Page: 21
Chapter 1
8
LCD Touchscreen 1
The LCD shows the current machine status
when the machine is idle.
1 Current Receive Mode
Lets you see the current receive mode.
 Fax (Fax Only)
 F/T (Fax/Tel)
 TAD (External TAD)
 Mnl (Manual)
Note
When the Distinctive Ring feature is turned on,
the LCD shows D/R. For details, see
Distinctive Ring uu page 38.
2 Fax Preview
Lets you preview received faxes.
3 Faxes in memory
Shows how many received faxes are in the
memory.
4 Call History
Lets you view a list of outgoing calls and the
Caller ID history.
Also, lets you fax the number you have chosen
from the lists.
5 Speed Dial
Lets you set up Speed Dial and Group
numbers.
Also, you can search for the number you want
to dial.
6 Ink indicator
Lets you see the available ink volume.
Also, lets you access the Ink menu.
7 Wireless Status
A four level indicator shows the current
wireless signal strength if you are using a
wireless connection.
8 Menu
Lets you access the main menu.
9 Disc
Lets you print on printable media, including
CD-R/RW, DVD-R/RW and Blu-ray Disc™.
(uuSoftware User’s Guide: Printing on a Disc)
10 Web
Lets you connect the Brother machine to an
internet service.
For details uuWeb Connect Guide.
11 New Fax
When Fax Preview is set to On, you can see
how many new faxes you have received.
The warning icon appears when there is
an error or maintenance message. For
details, see Error and Maintenance
messages uu page 67.
2
1 4
3 5
7
11
6
9
10 8
0 Max
Page: 22
General information
9
1
Status LED 1
When you turn the machine on, the status
LED lights up.
When the memory card or USB Flash
memory drive is being read or written to, the
status LED blinks.
When the machine is in Sleep Mode, the
status LED will be off.
Basic Operations 1
To operate the Touchscreen use your finger
to press the Menu or option button directly on
the Touchscreen. To display and access all
the screen menus or options in a setting,
press d c or a b to scroll through them.
IMPORTANT
DO NOT press the Touchscreen with a
sharp object, such as a pen or stylus. It
may damage the machine.
The following steps show how to change a
setting in the machine. In this example the
Receive mode setting is changed from
Fax Only to Fax/Tel.
a Press Menu.
b Press a or b to display
Initial Setup.
c Press Initial Setup.
d Press a or b to display Receive Mode.
e Press Receive Mode.
f Press Fax/Tel.
Note
Press to go back to the previous
level.
g Press Stop/Exit.
Page: 23
10
2
Loading paper and
other print media 2
Note
To print on Photo (4"  6") or Photo L
(3.5"  5") paper, you must use the photo
bypass tray. (See Loading photo paper
uu page 14.)
Load only one size of paper and one type of
paper in the paper tray at any one time.
a Pull the paper tray completely out of the
machine.
Note
If the paper support flap (1) is open, close
it, and then close the paper support (2).
b Lift the output paper tray cover (1).
c With both hands, gently press and slide
the paper side guides (1) and then the
paper length guide (2) to fit the paper
size.
Make sure that the triangular marks (3)
on the paper side guides (1) and paper
length guide (2) line up with the marks
for the paper size you are using.
Loading paper 2
2
1
1
3
1
2
3
Page: 24
Loading paper
11
2
Note
When you are using Legal size paper,
press and hold the universal guide release
button (1) as you slide out the front of the
paper tray.
d Fan the stack of paper well to avoid
paper jams and misfeeds.
Note
Always make sure that the paper is not
curled or wrinkled.
e Gently put the paper into the paper tray
print side down and top edge in first.
Check that the paper is flat in the tray.
IMPORTANT
Be careful not to push the paper in too far;
it may lift at the back of the tray and cause
paper feed problems.
Note
When there are only a few sheets of paper
left in the paper tray, the machine may
start to misfeed. Load at least 10 sheets of
paper in the paper tray.
1
Page: 25
Chapter 2
12
f Gently adjust the paper side guides (1)
to fit the paper using both hands.
Make sure the paper side guides touch
the sides of the paper.
g Close the output paper tray cover.
h Slowly push the paper tray completely
into the machine.
i While holding the paper tray in place,
pull out the paper support (1) until it
clicks, and then unfold the paper
support flap (2).
IMPORTANT
DO NOT use the paper support flap for
Legal size paper.
1
1
2
Page: 26
Loading paper
13
2
Loading envelopes and
postcards 2
About envelopes 2
 Use envelopes that weigh from 20 to 25 lb
(80 to 95 g/m2
).
 Some envelopes need margin settings to
be set in the application. Make sure you
do a test print first before printing many
envelopes.
IMPORTANT
DO NOT use any of the following types of
envelopes, as they will cause paper feed
problems:
• That are of a baggy construction.
• That have windows.
• That are embossed (have raised
writing on them).
• That have clasps or staples.
• That are pre-printed on the inside.
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
Loading envelopes and postcards 2
a Before loading, press the corners and
sides of envelopes or postcards to make
them as flat as possible.
IMPORTANT
If envelopes or postcards are “double-
feeding,” put one envelope or postcard in
the paper tray at a time.
Glue Double flaps
Page: 27
Chapter 2
14
b Put envelopes or postcards in the paper
tray with the address side down and the
leading edge in first as shown in the
illustration. Using both hands, gently
press and slide the paper side
guides (1) and paper length guide (2) to
fit the size of the envelopes or
postcards.
If you have problems printing on
envelopes with the flap on the short edge,
try the following: 2
a Open the envelope flap.
b Put the envelope into the paper tray with
the address side down and the flap
positioned as shown in the illustration.
c Select Reverse Print in the printer
driver’s dialog box, and then adjust the
size and margin in your application.
uuSoftware User’s Guide: Printing
(Windows®)
uuSoftware User’s Guide: Printing and
Faxing (Macintosh)
Loading photo paper 2
Note
In Canada, the photo bypass tray is
called the photo paper tray.
Use the photo bypass tray, which is located
on the top of the output paper tray cover, to
print on Photo (4"  6") and Photo L
(3.5"  5") size paper. When you use the
photo bypass tray, you do not have to take
out the paper that is in the tray beneath it.
(For the maximum number of photo cards you
can load, see Paper weight, thickness and
capacity uu page 22.)
a Squeeze the blue photo bypass tray
release button (1) using your right index
finger and thumb and push the photo
bypass tray forward until it clicks into the
photo printing position (2).
1
2
Photo Bypass Tray
2
1
Page: 28
Loading paper
15
2
b Press and slide the paper side
guides (1) and paper length guide (2) to
fit the paper size.
c Put the photo paper into the photo
bypass tray and gently adjust the paper
side guides to the paper.
Make sure the paper side guides touch
the sides of the paper.
Check that the paper is flat in the tray.
Note
• Always make sure that the paper is not
curled or wrinkled.
• The Photo indicator confirms that the
photo bypass tray is in the Photo printing
position. The A4/LTR indicator confirms
that the photo bypass tray is in the Normal
printing position.
2
1
Page: 29
Chapter 2
16
d When you have finished printing photos
return the photo bypass tray to the
Normal printing position. If you do not,
you will get a No Paper Fed error
when you use Letter or Legal size paper.
Squeeze the blue photo bypass tray
release button (1) using your right index
finger and thumb and pull the photo
bypass tray back until it clicks (2).
IMPORTANT
If you do not return the photo bypass tray
to the Normal printing position after
printing photos, you will get a
No Paper Fed error when you use cut
sheet paper.
Photo Bypass Tray in the Normal
printing position
Photo Bypass Tray in the Photo
printing position
2
1
Page: 30
Loading paper
17
2
Printable area 2
The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. The machine can print in the
shaded areas of cut sheet paper only when the Borderless print feature is available and turned on.
uuSoftware User’s Guide: Printing (Windows®)
uuSoftware User’s Guide: Printing and Faxing (Macintosh)
Note
The Borderless feature is not available for envelopes and duplex printing.
Cut Sheet Paper Envelopes
Top (1) Bottom (2) Left (3) Right (4)
Cut Sheet 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)
Envelopes 0.87 in. (22 mm) 0.87 in. (22 mm) 0.12 in. (3 mm) 0.12 in. (3 mm)
3 4
1
2
3 4
1
2
Page: 31
Chapter 2
18
Paper settings 2
Paper Type 2
To get the best print quality, set the machine
for the type of paper you are using.
a Press Menu.
b Press a or b to display
General Setup.
c Press General Setup.
d Press a or b to display Paper Type.
e Press Paper Type.
f Press Plain Paper, Inkjet Paper,
Brother BP71, Brother BP61,
Other Glossy or Transparency.
g Press Stop/Exit.
Note
The machine ejects paper with printed
surfaces face up onto the paper tray at the
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.
Paper Size 2
You can use six sizes of paper for copies:
Letter, Legal, A4, A5, Executive and
4"  6" (10  15 cm) and three sizes for
printing faxes: Letter, Legal and A4. When
you change the size of paper you load in the
machine, you will need to change the paper
size setting at the same time so your machine
can fit an incoming fax on the page.
a Press Menu.
b Press a or b to display
General Setup.
c Press General Setup.
d Press a or b to display Paper Size.
e Press Paper Size.
f Press Letter, Legal, A4, A5, EXE or
4"x6".
g Press Stop/Exit.
Page: 32
Loading paper
19
2
Acceptable paper and
other print media 2
The print quality can be affected by the type
of paper you use in the machine.
To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper you load.
You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.
We recommend testing various paper types
before buying large quantities.
For best results, use Brother paper.
 When you print on inkjet paper (coated
paper), transparencies and glossy paper,
be sure to choose the proper print media
in the “Basic” tab of the printer driver or in
the Paper Type setting of the machine’s
menu. (See Paper Type uu page 18.)
 When you print on Brother Photo paper,
load one extra sheet of the same photo
paper in the paper tray. An extra sheet has
been included in the paper package for
this purpose.
 When you print on transparencies, load
one extra sheet in the paper tray.
 When you use transparencies or photo
paper, remove each sheet at once to
prevent smudging or paper jams.
 Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
Recommended print media 2
To get the best print quality, we suggest using
Brother paper. (See the table below.)
We recommend using “3M Transparency
Film” when you print on transparencies.
Brother paper
Paper Type Item
Premium Plus Glossy
Photo
 Letter BP71GLTR
 4"  6" BP71GP
Premium Glossy Photo
 Letter BP61GLL (USA only)
 4"  6" BP61GLP (USA only)
Matte Inkjet (Letter) BP60ML (USA only)
Plain Inkjet
 Letter BP60PL100 (USA
only)
Page: 33
Chapter 2
20
Handling and using print
media 2
 Store paper in its original packaging and
keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.
 Avoid touching the shiny (coated) side of
photo paper. Load photo paper with the
shiny side facing down.
 Avoid touching either side of
transparencies because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.
IMPORTANT
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or
irregularly shaped
1 0.08 in. (2 mm) or greater curl may
cause jams to occur.
• Extremely shiny or highly textured
• Paper that cannot be arranged
uniformly when stacked
• Paper made with a short grain
Paper capacity of the output paper
tray cover 2
Up to 50 sheets of Letter, Legal or A4 20 lb
(80 g/m2
) paper.
 Transparencies and photo paper must be
picked up from the output paper tray cover
one page at a time to avoid smudging.
1
1
Page: 34
Loading paper
21
2
Choosing the right print media 2
Paper type and size for each operation 2
Paper Type Paper Size Usage
Fax Copy Photo
Capture
Printer
Cut-Sheet Letter 8 1/2  11 in. (215.9  279.4 mm) Yes Yes Yes Yes
A4 8.3  11.7 in. (210  297 mm) Yes Yes Yes Yes
Legal 8 1/2  14 in. (215.9  355.6 mm) Yes Yes – Yes
Executive 7 1/4  10 1/2 in. (184  267 mm) – Yes – Yes
JIS B5 7.2  10.1 in. (182  257 mm) – – – User
Defined
A5 5.8  8.3 in. (148  210 mm) – Yes – Yes
A6 4.1  5.8 in. (105  148 mm) – – – Yes
Cards 4  6 in. (10  15 cm) – Yes Yes Yes
3 1/2  5 in. (89  127 mm) – – – Yes
5  7 in. (13  18 cm) – – Yes Yes
5  8 in. (127  203 mm) – – – Yes
Postcard 1 3.9  5.8 in. (100  148 mm) – – – User
Defined
Postcard 2
(Double)
5.8  7.9 in. (148  200 mm) – – – User
Defined
Envelopes C5 Envelope 6.4  9 in. (162  229 mm) – – – Yes
DL Envelope 4.3  8.7 in. (110  220 mm) – – – Yes
COM-10 4 1/8  9 1/2 in. (105  241 mm) – – – Yes
Monarch 3 7/8  7 1/2 in. (98  191 mm) – – – Yes
Y4 Envelope 4.1  9.3 in. (105  235 mm) – – – User
Defined
Transparencies Letter 8 1/2  11 in. (215.9  279.4 mm) – Yes – Yes
A4 8.3  11.7 in. (210  297 mm) – Yes – Yes
Legal 8 1/2  14 in. (215.9  355.6 mm) – Yes – Yes
A5 5.8  8.3 in. (148  210 mm) – Yes – Yes
Page: 35
Chapter 2
22
Paper weight, thickness and capacity 2
1
Up to 100 sheets of plain paper 20 lb (80 g/m2
).
2
For Photo 4"  6" paper and Photo L 3.5"  5" paper, use the photo bypass tray (in USA) or the photo paper tray (in
Canada). (See Loading photo paper uu page 14.)
3
BP71 69 lb (260 g/m2
) paper is especially designed for Brother inkjet machines.
Paper Type Weight Thickness No. of
sheets
Cut Sheet Plain Paper 17 to 32 lb (64 to 120 g/m2) 3 to 6 mil (0.08 to 0.15 mm) 100 1
Inkjet Paper 17 to 53 lb (64 to 200 g/m2
) 3 to 10 mil (0.08 to 0.25 mm) 20
Glossy Paper Up to 58 lb (Up to 220 g/m2
) Up to 10 mil (Up to 0.25 mm) 20 2 3
Cards Photo 4"  6" Up to 58 lb (Up to 220 g/m2) Up to 10 mil (Up to 0.25 mm) 20 2 3
Index Card Up to 32 lb (Up to 120 g/m2
) Up to 6 mil (Up to 0.15 mm) 30
Postcard Up to 53 lb (Up to 200 g/m2
) Up to 10 mil (Up to 0.25 mm) 30
Envelopes 20 to 25 lb (75 to 95 g/m2
) Up to 20 mil (Up to 0.52 mm) 10
Transparencies – – 10
Page: 36
23
3
3
How to load
documents 3
You can send a fax, make copies, and scan
from the ADF (automatic document feeder)
and from the scanner glass.
Using the ADF 3
The ADF can hold up to 15 pages 1
and feeds
each sheet individually. Use 24 lb (90 g/m2
)
paper and always fan the pages before
placing them in the ADF.
1
The ADF can hold up to 20 pages, if you stagger the
pages and meet the following conditions:
Temperature: 68 - 78.8F (20 - 26C)
Humidity: 40 - 50% without condensation
Paper: Using either BP60MPLTR or XEROX4200
20 lb paper
Document Sizes and Weights 3
How to load documents 3
IMPORTANT
• DO NOT pull on the document while it is
feeding.
• DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paper
clipped, pasted or taped.
• DO NOT use cardboard, newspaper or
fabric.
Make sure documents with ink or correction
fluid are completely dry.
a Unfold the ADF Document Support (1)
and the ADF Document Support
Flap (2).
Note
DO NOT use the ADF Document Support
Flap for Legal size paper.
b Fan the pages well.
Loading documents 3
Length: 5.8 to 14 in.
(148 to 355.6 mm)
Width: 5.8 to 8.5 in.
(148 to 215.9 mm)
Weight: 17 to 24 lb
(64 to 90 g/m2
)
2
1
Page: 37
Chapter 3
24
c Adjust the paper guides (1) to fit the
width of your document.
d Place your document, face down, top
edge first in the ADF underneath the
guides until the LCD screen shows
ADF Ready and you feel it touch the
feed rollers.
IMPORTANT
DO NOT leave a thick document on the
scanner glass. If you do this, the ADF may
jam.
Using the scanner glass 3
You can use the scanner glass to fax, copy or
scan pages of a book or one page at a time.
Document Sizes Supported 3
How to load documents 3
Note
To use the scanner glass, the ADF must
be empty.
a Lift the document cover.
b Using the document guidelines on the
left and top, place the document
face down in the upper left corner of the
scanner glass.
c Close the document cover.
Length: Up to 11.7 in. (297 mm)
Width: Up to 8.5 in. (215.9 mm)
Weight: Up to 4.4 lb (2 kg)
1
Page: 38
Loading documents
25
3
IMPORTANT
If you are scanning a book or thick
document, DO NOT slam the cover down
or press on it.
Unscannable area 3
The scannable area depends on the settings
in the application you are using. The figures
below show unscannable areas.
1 The unscannable area is 0.04 in (1 mm) when you
use the ADF.
Usage Document
Size
Top (1)
Bottom (2)
Left (3)
Right (4)
Fax Letter 0.12 in.
(3 mm)
0.16 in.
(4 mm)
Legal
A4 0.12 in. 1
(3 mm)
Copy All paper
sizes
0.12 in.
(3 mm)
Scan
3 4
1
2
Page: 39
26
4
How to send a fax 4
The following steps show how to send a fax.
a When the machine is idle, the date and
time appear on the LCD. When you want
to send a fax, or change fax send or
receive settings, press the (FAX)
key to illuminate it in blue.
 The LCD shows:
b Do one of the following to load your
document:
 Place the document face down in the
ADF. (See Using the ADF
uu page 23.)
 Load your document face down on
the scanner glass. (See Using the
scanner glass uu page 24.)
Note
• To send color faxes with multiple pages
use the ADF.
• If you send a black & white fax from the
ADF while the memory is full, it will be sent
in real time.
• You can use the scanner glass to fax
pages of a book one at a time. The
document can be up to Letter or A4 size.
• Since you can only scan one page at a
time, it is easier to use the ADF if you are
sending a multiple-page document.
Sending a fax 4
Page: 40
Sending a fax
27
4
c You can change the following fax
sending settings. Press FAX and then
press d or c to scroll through the fax
settings. When the setting you want is
displayed, press it and choose your
option.
(Basic User’s Guide)
For details about changing the following
fax sending settings, see pages 28 to
29.
 Glass ScanSize
 Color Fax Transmission
 Preview Outgoing Fax
 Transmission Verification Report
(Setup)
(Advanced User’s Guide)
For more advanced fax sending
operations and settings
uuAdvanced User’s Guide: Sending a
fax
 Contrast
 Fax Resolution
 Set New Defaults
 Factory Reset
 Faxing at End of Call
 Broadcasting
 Real Time Transmission
 Overseas Mode
 Delayed Fax
 Batch Transmission
 Canceling Waiting Jobs
 Polled Transmit
d Enter the fax number.
Using the dial pad
Using Speed Dial
 Speed Dial
Using call history
 Outgoing Call
 Caller ID hist.
Note
You can preview a fax message before
sending it by setting Preview to On. (See
How to preview an outgoing fax
uu page 28.)
e Press Black Start or Color Start.
Faxing from the ADF
 The machine starts scanning and
sending the document.
Faxing from the scanner glass
 If you pressed Black Start, the
machine starts scanning the first
page. Go to step f.
 If you pressed Color Start, the LCD
asks if you want to send a color fax.
Press Yes to confirm. The machine
starts scanning and sending the
document.
f When the LCD asks you Next Page?,
do one of the following:
 To send a single page, press No (or
press Black Start again).
The machine starts sending the
document.
 To send more than one page, press
Yes and go to step g.
g Place the next page on the scanner
glass.
Press Black Start or Color Start.
The machine starts scanning the page.
(Repeat steps f and g for each
additional page.)
Page: 41
Chapter 4
28
Stop faxing 4
To stop faxing, press Stop/Exit.
Setting scanner glass size for
faxing 4
When documents are A4 size, you need to
set the Scan Size to A4. If you do not, the
bottom portion of the faxes will be missing.
a Press (FAX).
b Press d or c to display
Advanced Settings.
c Press Advanced Settings.
d Press a or b to display
Glass ScanSize.
e Press Glass ScanSize.
f Press Letter or A4.
g Press .
Note
• You can save the setting you use most
often by setting it as the default.
(uuAdvanced User’s Guide: Setting your
changes as the new default)
• This setting is only available for sending
documents from the scanner glass.
Color fax transmission 4
Your machine can send a color fax to
machines that support this feature.
Color faxes cannot be stored in the machine’s
memory. When you send a color fax, the
machine will send it in real time (even if
Real Time TX is set to Off).
Canceling a fax in progress 4
If you want to cancel a fax while the machine
is scanning, dialing or sending, press
Stop/Exit.
How to preview an outgoing
fax 4
You can preview a fax message before you
send it. You must set Real Time
Transmission and Polling RX to Off before
you use this feature.
a Press (FAX).
b Press d or c to display
Advanced Settings.
c Press Advanced Settings.
d Press a or b to display Preview.
e Press Preview.
f Press On.
g Load the document.
h Press .
i Enter the fax number using the dial pad
or Speed Dial.
Page: 42
Sending a fax
29
4
j Press Black Start.
The machine starts scanning the
document and the outgoing fax appears
on the LCD.
When the fax is displayed, press Menu
on the Touchscreen and the following
buttons will appear. Press the button
you want to use to perform an operation.
Note
To send a color fax do not use Fax
Preview.
k Press Black Start.
Note
The fax message in the memory will be
sent and then erased when you press
Black Start.
Transmission Verification
Report 4
You can use the Transmission Verification
Report as proof that you sent a fax. This
report lists the sender’s name or fax number,
the time and date of transmission, duration of
transmission, number of pages sent, and
whether or not the transmission was
successful.
There are several settings available for the
Transmission Verification Report:
 On: Prints a report after every fax you
send.
 On+Image: Prints a report after every fax
you send. A portion of the fax’s first page
appears on the report.
 Off: Prints a report if your fax is
unsuccessful due to a transmission error.
The report will also print if you send a color
fax that the receiving machine prints in
black & white. Off is the default setting.
 Off+Image: Prints a report if your fax is
unsuccessful due to a transmission error.
The report will also print if you send a color
fax that the receiving machine prints in
black & white.
A portion of the fax’s first page appears on
the report.
a Press Menu.
b Press a or b to display Fax.
c Press Fax.
d Press a or b to display
Report Setting.
e Press Report Setting.
f Press Transmission.
g Press On, On+Image, Off or
Off+Image.
h Press Stop/Exit.
Note
• If you choose On+Image or Off+Image
the image will only appear on the
Transmission Verification Report if Real
Time Transmission is set to Off.
(uuAdvanced User’s Guide: Real Time
Transmission)
• If your transmission is successful, "OK" will
appear next to "RESULT" on the
Transmission Verification Report. If
transmission is not successful, "NG" will
appear next to "RESULT."
Button Description
Enlarge the fax.
Reduce the fax.
or Scroll vertically.
or Scroll horizontally.
Rotate the fax clockwise.
Go back to the previous page.
Go to the next page.
Close the preview table.
Page: 43
30
5
Receive Modes 5
Choose the correct Receive Mode 5
The correct Receive Mode is determined by the external devices and telephone subscriber
services (Voice Mail, Distinctive Ring, etc.) you will be using on the same line as the Brother
machine.
Receiving a fax 5
Will you be using a Distinctive Ring number for receiving faxes?
Brother uses the term “Distinctive Ring” but different telephone companies may have other names for this
service, such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Ring, Ident-A-Call,
Data Ident-A-Call, Smart Ring and SimpleBiz Fax & Alternate Number Ringing. (See Distinctive Ring
uu page 38 for instructions on setting up your machine using this feature.)
Will you be using Voice Mail on the same telephone line as your Brother machine?
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility
that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls.
(See Voice Mail uu page 37 for instructions on setting up your machine using this service.)
Will you be using a Telephone Answering Device on the same telephone line as your Brother
machine?
Your external telephone answering device (TAD) will automatically answer every call. Voice messages are
stored on the external TAD and fax messages are printed. Choose External TAD as your receive mode.
(See Connecting an external TAD (telephone answering device) uu page 40.)
Will you be using your Brother machine on a dedicated fax line?
Your machine automatically answers every call as a fax. Choose Fax Only as your receive mode.
(See Fax Only uu page 32.)
Will you be using your Brother machine on the same line as your telephone?
Do you want to receive voice calls and faxes automatically?
Fax/Tel mode is used when sharing the Brother machine and your telephone on the same line.
Choose Fax/Tel as your receive mode. (See Fax/Tel uu page 32.)
Important Note: You cannot receive voice messages on either Voice Mail or an answering machine
with Fax/Tel mode.
Do you expect to receive very few faxes?
Choose Manual as your receive mode. You control the telephone line and must answer every call
yourself. (See Manual uu page 32.)
Page: 44
Receiving a fax
31
5
To set the receive mode follow the instructions below:
a Press Menu.
b Press a or b to display Initial Setup.
c Press Initial Setup.
d Press a or b to display Receive Mode.
e Press Receive Mode.
f Press Fax Only, Fax/Tel, External TAD or Manual.
g Press Stop/Exit.
The LCD will display the current receive mode.
Page: 45
Chapter 5
32
Using Receive Modes 5
Some receive modes answer automatically
(Fax Only and Fax/Tel). You may want to
change the ring delay before using these
modes. (See Ring Delay uu page 33.)
Fax Only 5
Fax Only mode will automatically answer
every call as a fax call.
Fax/Tel 5
Fax/Tel mode helps you automatically
manage incoming calls, by recognizing
whether they are fax or voice calls and
handling them in one of the following ways:
 Faxes will be automatically received.
 Voice calls will start the F/T Ring to tell you
to pick up the line. The F/T Ring is a fast
pseudo/double-ring made by your
machine.
(Also see F/T Ring Time (Fax/Tel mode only)
uu page 33 and Ring Delay uu page 33.)
Manual 5
Manual mode turns off all automatic
answering functions unless you are using the
Distinctive Ring feature.
To receive a fax in Manual mode lift the
handset of the external telephone or press
Hook. When you hear fax tones (short
repeating beeps), press Black Start or
Color Start and choose Receive. You can
also use the Easy Receive feature to receive
faxes by lifting a handset on the same line as
the machine.
(Also see Easy Receive uu page 34.)
External TAD 5
External TAD mode lets an external
answering device manage your incoming
calls. Incoming calls will be handled in one of
the following ways:
 Faxes will be automatically received.
 Voice callers can record a message on the
external TAD.
(For more information see Connecting an
external TAD (telephone answering device)
uu page 40.)
Page: 46
Receiving a fax
33
5
Receive Mode settings 5
Ring Delay 5
The Ring Delay sets the number of times the
machine rings before it answers in Fax Only
or Fax/Tel mode. If you have external or
extension telephones on the same line as the
machine, keep the ring delay setting of
4 rings.
(See Using external and extension
telephones uu page 43 and Easy Receive
uu page 34.)
a Press Menu.
b Press a or b to display Fax.
c Press Fax.
d Press a or b to display
Setup Receive.
e Press Setup Receive.
f Press a or b to display Ring Delay.
g Press Ring Delay.
h Press the number of times you want the
machine to ring before it answers (0, 1,
2, 3 or 4).
If you choose 0, the machine will answer
immediately and the line will not ring at
all.
i Press Stop/Exit.
F/T Ring Time
(Fax/Tel mode only) 5
When somebody calls your machine, you and
your caller will hear the normal telephone
ring. The number of rings is set by the ring
delay setting.
If the call is a fax, then your machine will
receive it; however, if it is a voice call the
machine will sound the F/T Ring (a fast
pseudo/double-ring) for the time you have set
in the F/T Ring Time setting. If you hear the
F/T Ring it means that you have a voice caller
on the line.
Because the F/T Ring is made by the
machine, extension and external telephones
will not ring; however, you can still answer the
call on any telephone. (For more information
see Using remote codes uu page 43.)
a Press Menu.
b Press a or b to display Fax.
c Press Fax.
d Press a or b to display
Setup Receive.
e Press Setup Receive.
f Press a or b to display
F/T Ring Time.
g Press F/T Ring Time.
h Press how long the machine will ring to
alert you that you have a voice call (20,
30, 40 or 70 seconds).
i Press Stop/Exit.
Note
Even if the caller hangs up during the
pseudo/double-ringing, the machine will
continue to ring for the set time.
Page: 47
Chapter 5
34
Easy Receive 5
If Easy Receive is On: 5
The machine can receive a fax automatically,
even if you answer the call. When you see
Receiving on the LCD or hear a click on the
phone line through the handset you are
using, just replace the handset. Your
machine will do the rest.
If Easy Receive is Off: 5
If you are at the machine and answered a call
first by lifting the external handset, press
Black Start or Color Start, and then press
Receive to receive.
If you answered at an extension telephone
press l 5 1. (See Using external and
extension telephones uu page 43.)
Note
• If this feature is set to On, but your
machine does not connect a fax call when
you lift an extension or external telephone,
press the fax receive code l 5 1.
• If you send faxes from a computer on the
same telephone line and the machine
intercepts them, set Easy Receive to Off.
a Press Menu.
b Press a or b to display Fax.
c Press Fax.
d Press a or b to display
Setup Receive.
e Press Setup Receive.
f Press a or b to display Easy Receive.
g Press Easy Receive.
h Press On (or Off).
i Press Stop/Exit.
Fax Preview
(Black & White only) 5
How to preview a received fax5
You can view received faxes on the LCD by
pressing the Fax Preview button on the
LCD. When the machine is in Ready mode, a
popup message will appear on the LCD to
alert you of new faxes.
Setting Fax Preview 5
a Press Menu.
b Press a or b to display Fax.
c Press Fax.
d Press a or b to display
Setup Receive.
e Press Setup Receive.
f Press a or b to display Fax Preview.
g Press Fax Preview.
h Press On (or Off).
i Press Yes.
j The LCD will tell you that any future
faxes will not be printed as you receive
them.
Press Yes.
k Press Stop/Exit.
Note
When Fax Preview is turned on, a backup
copy of received faxes will not be printed
for Fax Forwarding and PC-Fax Receiving
operations, even if you have set Backup
Print to On.
Page: 48
Receiving a fax
35
5
Using Fax Preview 5
When you receive a fax, you will see a pop-up
message on the LCD. (For example:
New Fax:01 Press [Fax Preview])
a Press Fax Preview.
The LCD will display the new fax list.
Note
You can also see your old fax list by
pressing the Old Fax tab on the LCD.
Press the New Fax tab to go back to your
new fax list.
b Press a or b to display the fax number of
the fax you want to see.
c Press the fax you want to see.
Note
• If your fax is large there may be a delay
before it is displayed on the LCD.
• The LCD will show the current page
number and total pages of the fax
message. When your fax message is over
99 pages the total number of pages will be
shown as “XX.”
The buttons will appear on the LCD and
you can perform the operations shown
below.
d Press Stop/Exit.
Button Description
Enlarge the fax.
Reduce the fax.
or Scroll vertically.
or Scroll horizontally.
Rotate the fax clockwise.
Delete the fax.
Press Yes to confirm.
Go back to the previous page.
Go to the next page.
Go back to the fax list.
Print the fax.
Do one of the following:
 Press Print All Pages
to print the whole message.
 Press
Print Displayed Only
to print only the displayed
page.
 Press
Print From Displayed
to print from the displayed
page to the last page.
Close the preview table. If you
want to show the buttons on the
LCD again, press More.
Page: 49
Chapter 5
36
How to print a fax 5
a Press Fax Preview.
b Press the fax you want to view.
c Press (Print).
 If the fax is multiple pages, go to
step d.
 If the fax is a single page it will start
printing. Go to step e.
d Do one of the following:
 Press Print All Pages to print
all pages of the fax. Go to step e.
 Press Print Displayed Only to
print the displayed page.
Go to step f.
 Press Print From Displayed to
print the displayed page to the last
page. Go to step f.
e Do one of the following:
 To delete the fax, press Yes.
 To keep the fax in the memory,
press No.
f Press Stop/Exit.
How to print all faxes in the list 5
a Press Fax Preview.
b Press More.
c Press Print All.
d Press Stop/Exit.
How to delete all faxes in the list 5
a Press Fax Preview.
b Press More.
c Press Delete All.
Press Yes to confirm.
d Press Stop/Exit.
Turning off Fax Preview 5
a Press Fax Preview.
b Press More.
c Press Turn Off Fax Preview.
d Press Yes to confirm.
e If there are faxes stored in the memory,
do one of the following:
 If you do not want to print the stored
faxes, press Continue.
Press Yes to confirm. Your faxes will
be deleted.
 If you want to print all the stored
faxes, press Print all faxes.
 If you do not wish to turn off Fax
Preview, press Cancel.
Press Stop/Exit.
Page: 50
37
6
6
Telephone services 6
Your machine supports the Caller ID and
Distinctive Ring subscriber telephone
services that some telephone companies
offer.
Features like Voice Mail, Call Waiting, Call
Waiting/Caller ID, RingMaster, answering
services, alarm systems or other custom
features on one telephone line may create
problems with the operation of your machine.
If you have Voice Mail on your telephone line,
please read the following carefully.
Voice Mail 6
If you have Voice Mail on the same telephone
line as your Brother machine, Voice Mail and
the Brother machine will conflict with each
other when receiving incoming calls.
For example, if your Voice Mail is set to
answer after 4 rings and your Brother
machine is set to answer after 2 rings, then
your Brother machine will answer first. This
will prevent callers from being able to leave a
message in your Voice Mail.
Similarly, if your Brother machine is set to
answer after 4 rings and your Voice Mail is set
to answer after 2 rings, then your Voice Mail
will answer first. This will prevent your Brother
machine from being able to receive an
incoming fax, since Voice Mail cannot
transfer the incoming fax back to the Brother
machine.
To avoid conflicts between your Brother
machine and your Voice Mail service, do one
of the following:
Get the Distinctive Ring service from your
telephone company. Distinctive Ring is a
feature of your Brother machine that allows a
person with one line to receive fax and voice
calls through two different phone numbers on
that one line.
Brother uses the term “Distinctive Ring,” but
telephone companies market the service
under a variety of names, such as Custom
Ringing, Personalized Ring, Smart Ring,
RingMaster, Ident-A-Ring, Ident-A-Call, Data
Ident-A-Call, Teen Ring, and SimpleBiz Fax
& Alternate Number Ringing. This service
establishes a second telephone number on
the same line as your existing telephone
number, and each number has its own ring
pattern. Typically, the original number rings
with the standard ring pattern and is used for
receiving voice calls, and the second number
rings with a different ring pattern and is used
for receiving faxes. (See Distinctive Ring
uu page 38.)
OR
Set your Brother machine’s Receive Mode to
“Manual.” Manual Mode requires that you
answer every incoming call if you want to be
able to receive a fax. If the incoming call is a
telephone call, then complete the call as you
normally would. If you hear fax-sending tones
you must transfer the call to the Brother
machine. (See Using external and extension
telephones uu page 43.) Unanswered fax
and voice calls will go to your Voice Mail. (To
set the machine in MANUAL Mode, see
Choose the correct Receive Mode
uu page 30.)
Telephone services and external
devices 6
Page: 51
Chapter 6
38
Distinctive Ring 6
Distinctive Ring is a function of your Brother
machine that allows a person with one line to
receive fax and voice calls through two
different phone numbers on that one line.
Brother uses the term “Distinctive Ring,” but
telephone companies market the service
under a variety of names, such as Smart
Ring, Ring Master or Ident-a-Ring. This
service establishes a second telephone
number on the same line as your existing
telephone number, and each number has its
own ring pattern. Typically, the original
number rings with the standard ring pattern
and is used for receiving voice calls, and the
second number rings with a different ring
pattern and is used for receiving faxes.
Note
• You must pay for your telephone
company's Distinctive Ring service before
you program the machine to work with it.
• Please call your telephone company for
availability and rates.
What does your telephone company's
“Distinctive Ring” do? 6
Your telephone company's Distinctive Ring
service allows you to have more than one
number on the same telephone line. If you
need more than one telephone number, it
is cheaper than paying for an extra line.
Each telephone number has its own
distinctive ring pattern, so you will know
which telephone number is ringing. This is
one way you can have a separate telephone
number for your machine.
What does Brother's “Distinctive
Ring” do? 6
The Brother machine has a Distinctive Ring
feature that allows you to use your machine to
take full advantage of the telephone
company's Distinctive Ring service. The new
telephone number on your line can just
receive faxes.
Do you have Voice Mail? 6
If you have Voice Mail on the telephone line
that you will install your new machine on,
there is a strong possibility that Voice Mail
and the machine will conflict with each other
while receiving incoming calls. However, the
Distinctive Ring feature allows you to use
more than one number on your line, so
both Voice Mail and the machine can work
together without any problems. If each one
has a separate telephone number, neither will
interfere with the other's operations.
If you decide to get Distinctive Ring service
from the telephone company, you will need to
follow the directions in Registering the
Distinctive Ring pattern to register the new
Distinctive Ring pattern they give you. This is
so your machine can recognize its incoming
calls.
Note
You can change or cancel the Distinctive
Ring pattern at any time. You can switch it
off temporarily, and turn it back on later.
When you get a new fax number, make
sure you reset this feature.
Before you choose the ring pattern to
register 6
You can only register one Distinctive Ring
pattern with the machine. Some ring patterns
cannot be registered. The ring patterns below
are supported by your Brother machine.
Register the one your telephone company
gives you.
Ring
Pattern
Rings
1 long-long
2 short-long-short
3 short-short-long
4 very long
(normal pattern)

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