Brother MFC-8950DWT manual

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  • Brand: Brother
  • Product: Printer
  • Model/name: MFC-8950DWT
  • Filetype: PDF
  • Available languages: English, Dutch, German

Table of Contents

Page: 0
Basic User’s Guide
MFC-8950DW
MFC-8950DWT
Not all models are available in all countries.
Version 0
USA/CAN
Page: 1
If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: MFC-8950DW / MFC-8950DWT
(Circle your model number)
Serial Number: 1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User’s Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
 may serve as confirmation of the purchase date of your product
should you lose your receipt;
 may support an insurance claim by you in the event of product loss
covered by insurance; and,
 will help us notify you of enhancements to your product and special
offers.
The most convenient and efficient way to register your new product is
online at http://www.brother.com/registration/.
© 2012 Brother Industries, Ltd. All rights reserved.
Page: 2
i
Brother numbers
Important
For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be recorded as the
original owner of the product. Your registration with Brother:
 may serve as confirmation of the purchase date of your product should you lose your receipt;
 may support an insurance claim by you in the event of product loss covered by insurance; and,
 will help us notify you of enhancements to your product and special offers.
Please complete and fax the Brother Warranty Registration and Test Sheet or, for your
convenience and most efficient way to register your new product, register on-line at
http://www.brother.com/registration/
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function
Center needs. You can download the latest software and utilities and read FAQs and
troubleshooting tips to learn how to get the most from your Brother product.
http://solutions.brother.com/
Note
You can check here for Brother driver updates.
To keep your machine’s performance up to date, check here for the latest firmware upgrade.
For Customer Service
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)
or visit us on-line at http://www.brother-usa.com/service/.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
In USA: 1-877-BROTHER (1-877-276-8437)
1-901-379-1215 (fax)
In Canada: 1-877-BROTHER
(514) 685-4898 (fax)
Page: 3
ii
Ordering accessories and supplies
For best quality results use only genuine Brother accessories, which are available at most Brother
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,
or American Express credit card, you can order accessories directly from Brother. (You can visit
us online for a complete selection of the Brother accessories and supplies that are available for
purchase.)
Note
In Canada, only Visa and MasterCard are accepted.
1
Letter or A4 size single-sided pages.
2
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
3
Standard toner cartridge
4
High yield toner cartridge
5
Super high yield toner cartridge
6
1 page per job.
7
Drum life is approximate and may vary by type of use.
In USA: 1-877-552-MALL (1-877-552-6255)
1-800-947-1445 (fax)
http://www.brothermall.com/
In Canada: 1-877-BROTHER
http://www.brother.ca/
Description Item
Toner Cartridge <Black>
TN-720 (Approx. 3,000 pages) 1 2 3
TN-750 (Approx. 8,000 pages) 1 2 4
TN-780 (Approx. 12,000 pages) 1 2 5
Drum Unit DR-720 (Approx. 30,000 pages) 6 7
Telephone Line Cord LG3077001
Basic User's Guide LX9412001 (English for USA and Canada)
LX9412002 (French for Canada)
Quick Setup Guide (MFC-8950DW and MFC-8950DWT)
LX9080001 (English for USA and Canada)
(MFC-8950DW and MFC-8950DWT)
LX9080002 (French for Canada)
Paper Tray 2
(MFC-8950DW option)
LT-5400
Page: 4
iii
Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR
AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE
SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE
ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS
OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE
SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT
PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE
SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
Page: 5
iv
User's Guides and where do I find them?
Which Guide? What's in it? Where is it?
Product Safety
Guide
Read this Guide first. Please read the Safety
Instructions before you set up your machine.
See this Guide for trademarks and legal
limitations.
Printed / In the Box
Quick Setup Guide Follow the instructions for setting up your
machine and installing the drivers and
software for the operating system and
connection type you are using.
Printed / In the Box
Basic User's Guide Learn the basic Fax, Copy, Scan and Direct
Print operations and how to replace
consumables. See troubleshooting tips.
Printed / In the Box
Advanced User's
Guide
Learn more advanced operations: Fax,
Copy, security features, printing reports and
performing routine maintenance.
PDF file / Installer CD-ROM /
In the Box
Software User's
Guide
Follow these instructions for Printing,
Scanning, Network Scanning, Remote
Setup, PC-Fax, and using the Brother
ControlCenter utility.
PDF file / Installer CD-ROM /
In the Box
Network User's
Guide
This Guide provides useful information
about wired and wireless network settings
and security settings using the Brother
machine. You can also find supported
protocol information for your machine and
detailed troubleshooting tips.
PDF file / Installer CD-ROM /
In the Box
Wi-Fi Direct™ Guide This Guide provides details on how to
configure and use your Brother machine for
wireless printing directly from a mobile
device supporting the Wi-Fi Direct™
standard.
PDF file / Brother Solutions
Center 2
Google Cloud Print
Guide
This Guide provides details on how to
configure your Brother machine to a Google
account and use Google Cloud Print
services for printing over the Internet from
devices using Gmail™ for mobile, GOOGLE
DOCS™ for mobile and applications for the
Chrome OS.
PDF file / Brother Solutions
Center 2
Mobile Print/Scan
Guide for Brother
iPrint&Scan
This Guide provides useful information
about printing JPEG and PDF 1 files from
your mobile device and scanning from your
Brother machine to your mobile device when
connected on a Wi-Fi network.
PDF file / Brother Solutions
Center 2
Page: 6
v
1
PDF printing is not supported on Windows®
Phone.
2
Visit us at http://solutions.brother.com/.
Web Connect Guide This Guide provides details about how to
configure and use your Brother machine to
scan, load and view images and files on
certain Web sites that provide these
services.
PDF file / Brother Solutions
Center 2
Which Guide? What's in it? Where is it?
Page: 7
vi
Table of Contents
(Basic User’s Guide)
1 General information 1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation ....................................1
Accessing the Advanced User’s Guide, Software User’s Guide and
Network User’s Guide.........................................................................................2
Viewing Documentation...................................................................................2
How to access Guides for Advanced Features......................................................4
Accessing Brother Support (Windows®)................................................................4
Accessing Brother Support (Macintosh) ................................................................5
Control panel overview ..........................................................................................6
LCD Touchscreen............................................................................................8
Basic Operations .............................................................................................9
2 Loading paper 10
Loading paper and print media ............................................................................10
Loading paper in the standard paper tray and the optional lower tray ..........10
Loading paper in the multi-purpose tray (MP tray) ........................................12
Unscannable and unprintable areas..............................................................16
Paper settings......................................................................................................17
Paper Size and Type .....................................................................................17
Tray Use in Copy mode.................................................................................18
Tray Use in Fax mode ...................................................................................18
Tray Use in print mode ..................................................................................19
Acceptable paper and other print media..............................................................20
Recommended paper and print media ..........................................................20
Type and size of paper ..................................................................................20
Handling and using special paper .................................................................22
3 Loading documents 25
How to load documents .......................................................................................25
Using the automatic document feeder (ADF) ................................................25
Using the scanner glass ................................................................................26
4 Sending a fax 27
How to send a fax ................................................................................................27
Faxing A4, Legal or Folio size documents from the scanner glass ...............29
Canceling a fax in process ............................................................................29
Transmission Verification Report...................................................................29
Page: 8
vii
5 Receiving a fax 31
Receive modes....................................................................................................31
Choose the correct Receive Mode ................................................................31
Using receive modes ...........................................................................................33
Fax Only ........................................................................................................33
Fax/Tel...........................................................................................................33
Manual...........................................................................................................33
External TAD .................................................................................................33
Receive Mode settings ........................................................................................34
Ring Delay .....................................................................................................34
F/T Ring Time (Fax/Tel mode only)...............................................................34
Easy Receive.................................................................................................35
6 Using PC-FAX 36
How to use PC-FAX.............................................................................................36
PC-Fax Receive (For Windows® only) ..........................................................36
PC-FAX Send ................................................................................................37
7 Telephone services and external devices 38
Telephone line services.......................................................................................38
Voice Mail......................................................................................................38
Distinctive Ring..............................................................................................39
Connecting an external TAD (telephone answering device)................................41
Connections...................................................................................................42
Recording an outgoing message (OGM).......................................................42
Multi-line connections (PBX) .........................................................................42
External and extension telephones......................................................................43
Connecting an external or extension telephone ............................................43
Using external and extension telephones......................................................43
Using a non-Brother cordless external handset ............................................44
Using Remote Codes ....................................................................................44
8 Dialing and storing numbers 45
How to dial...........................................................................................................45
Manual dialing ...............................................................................................45
One Touch dialing .........................................................................................45
Speed dialing.................................................................................................45
Search ...........................................................................................................46
LDAP search ................................................................................................46
Fax redial.......................................................................................................46
Storing numbers ..................................................................................................47
Storing a pause .............................................................................................47
One Touch and Speed Dial Storage Options ................................................48
Storing One Touch Dial numbers ..................................................................49
Storing Speed Dial numbers..........................................................................51
Changing or Deleting One Touch and Speed Dial numbers .........................52
Page: 9
viii
9 Making copies 54
How to copy .........................................................................................................54
Stop copying..................................................................................................54
Copy settings.................................................................................................54
10 Printing data from a USB Flash memory drive or digital camera
supporting mass storage 55
Creating a PRN file for direct printing ..................................................................55
Printing data directly from the USB Flash memory drive or digital camera
supporting mass storage ..................................................................................56
Changing the default settings for direct print .................................................57
11 How to print from a computer 58
Printing a document.............................................................................................58
12 How to scan to a computer 59
Scanning a document as a PDF file using ControlCenter4 (Windows®) .............59
Changing the Scan button settings......................................................................62
Before scanning.............................................................................................62
Scan button settings ......................................................................................62
Scanning using the Scan button....................................................................64
A Routine maintenance 65
Replacing the consumable items.........................................................................65
Replacing the toner cartridge ........................................................................67
Cleaning the corona wire...............................................................................73
Replacing the drum unit.................................................................................75
Page: 10
ix
B Troubleshooting 81
Identifying your problem ......................................................................................81
Error and maintenance messages.......................................................................83
Transferring your faxes or Fax Journal report ...............................................90
Document Jams...................................................................................................91
Document is jammed in the top of the ADF unit ............................................91
Document is jammed under the document cover ..........................................91
Removing small documents jammed in the ADF...........................................92
Document is jammed at the output tray.........................................................92
Paper Jams..........................................................................................................93
Paper is jammed in the MP tray ....................................................................93
Paper is jammed in paper tray 1 or tray 2 .....................................................94
Paper is jammed at the back of the machine ................................................95
Paper is jammed inside the machine.............................................................98
Paper is jammed in the duplex tray .............................................................102
If you are having difficulty with your machine ....................................................105
Setting Dial Tone detection .........................................................................115
Telephone line interference / VoIP ..............................................................115
Improving the print quality..................................................................................116
Machine Information ..........................................................................................124
Checking the Serial Number........................................................................124
Reset functions............................................................................................124
How to reset the machine............................................................................125
C Menu and features 126
On-screen programming....................................................................................126
Menu table...................................................................................................126
Menu and mode buttons....................................................................................126
Menu table.........................................................................................................127
Entering text ......................................................................................................167
D Specifications 168
General..............................................................................................................168
Document Size ..................................................................................................170
Print media.........................................................................................................171
Fax.....................................................................................................................172
Copy ..................................................................................................................173
Scanner .............................................................................................................174
Printer ................................................................................................................175
Interfaces...........................................................................................................176
Direct Print feature.............................................................................................177
Computer requirements ....................................................................................178
Consumable items.............................................................................................180
Network (LAN) ...................................................................................................181
E Index 182
Page: 11
x
Table of Contents
(Advanced User's Guide)
You can view the Advanced User's Guide on the Installer CD-ROM.
The Advanced User's Guide explains the following features and operations.
1 General Setup
IMPORTANT NOTE
Memory storage
Volume settings
Automatic Daylight Saving Time
Ecology features
Quiet mode feature
LCD screen
Dial Prefix
2 Security features
Secure Function Lock 2.0
Setting Lock
Restricting dialing
3 Sending a fax
Additional sending options
Additional sending operations
Polling overview
4 Receiving a fax
Remote Fax Options
Additional receiving operations
Polling overview
5 Dialing and storing numbers
Telephone line services
Additional dialing operations
Additional ways to store numbers
6 Printing reports
Fax reports
Reports
7 Making copies
Copy settings
A Routine maintenance
Cleaning and checking the machine
Replacing periodic maintenance
parts
Packing and shipping the machine
B Options
Options
Optional paper tray (LT-5400)
Memory board
C Glossary
D Index
Page: 12
1
1
1
Using the
documentation 1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation 1
The following symbols and conventions are
used throughout the documentation.
Follow all warnings and instructions marked
on the product.
Note
Most of the illustrations in this User's
Guide show the MFC-8950DW.
General information 1
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
Important indicates a potentially hazardous
situation which, if not avoided, may result in
damage to property or loss of product
functionality.
Prohibition icons indicate actions
that must not be performed.
Electrical Hazard icons alert you to a
possible electrical shock.
Fire Hazard icons alert you to the
possibility of fire.
Hot Surface icons warn you not to
touch machine parts that are hot.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the current
operation works with other features.
WARNING
Important
Bold Bold style identifies keys on the
machine's control panel or on
the computer screen.
Italics Italicized style emphasizes an
important point or refers you to
a related topic.
Courier
New
Courier New font identifies the
messages shown on the LCD
of the machine.
Page: 13
Chapter 1
2
Accessing the
Advanced User’s
Guide, Software User’s
Guide and Network
User’s Guide 1
This Basic User's Guide does not contain all
the information about the machine such as
how to use the advanced features for Fax,
Copy, Printer, Scanner, PC-Fax and
Network. When you are ready to learn
detailed information about these operations,
read the Advanced User's Guide,
Software User's Guide and
Network User's Guide that are on the
Installer CD-ROM.
Viewing Documentation 1
Viewing Documentation (Windows®
) 1
To view the documentation, from the Start
menu, select Brother, MFC-XXXX (where
XXXX is your model name) from the
programs group, and then choose User’s
Guides.
If you have not installed the software, you can
find the documentation on the Installer
CD-ROM by following the instructions below:
a Turn on your computer. Insert the
Installer CD-ROM into your CD-ROM
drive.
Note
If the Brother screen does not appear
automatically, go to My Computer
(Computer), double-click the CD-ROM
icon, and then double-click start.exe.
b If the model name screen appears, click
your model name.
c If the language screen appears, click
your language. The CD-ROM Top Menu
will appear.
d Click Documentation.
e Click PDF documents. If the country
screen appears, choose your country.
After the list of User’s Guides appears,
choose the Guide you want to read.
Viewing Documentation (Macintosh) 1
a Turn on your Macintosh. Insert the
Installer CD-ROM into your CD-ROM
drive. The following window will appear.
b Double-click the Documentation icon.
c If the model name screen appears,
choose your model name and click
Next.
d If the language screen appears, double-
click your language folder.
Page: 14
General information
3
1
e Double-click top.pdf. If the country
screen appears, choose your country.
f After the list of User’s Guides appears,
choose the Guide you want to read.
How to find Scanning instructions 1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User's Guide
 Scanning
 ControlCenter
 Network Scanning
Nuance™ PaperPort™ 12SE How-to-
Guides
(Windows® users)
 The complete Nuance™ PaperPort™
12SE How-to- Guides can be viewed from
the Help selection in the Nuance™
PaperPort™ 12SE application.
Presto! PageManager User’s Guide
(Macintosh users)
Note
Presto! PageManager is available as a
download from
http://nj.newsoft.com.tw/download/brother/
PM9SEInstaller_BR_multilang.dmg
 The complete Presto! PageManager
User’s Guide can be viewed from the Help
selection in the Presto! PageManager
application.
How to find Network setup instructions
Your machine can be connected to a wireless
or wired network.
Basic setup instructions uu Quick Setup
Guide
If your wireless access point or router
supports Wi-Fi Protected Setup or AOSS™
uu Quick Setup Guide.
More information about network setup
uu Network User's Guide.
Page: 15
Chapter 1
4
How to access Guides
for Advanced Features1
You can view and download these Guides
from the Brother Solutions Center at:
http://solutions.brother.com/
Click Manuals on your model's page to
download the documentation.
Wi-Fi Direct™ Guide 1
This Guide provides details on how to
configure and use your Brother machine for
wireless printing directly from a mobile device
supporting the Wi-Fi Direct™ standard.
Google Cloud Print Guide 1
This Guide provides details on how to
configure your Brother machine to a Google
account and use Google Cloud Print services
for printing over the Internet from devices
using Gmail™ for mobile, GOOGLE DOCS™
for mobile and applications for the Chrome
OS.
Mobile Print/Scan Guide for Brother
iPrint&Scan 1
This Guide provides useful information about
printing JPEG and PDF 1
files from your
mobile device and scanning from your
Brother machine to your mobile device when
connected on a Wi-Fi network.
1
PDF printing is not supported on Windows®
Phone.
Web Connect Guide 1
This Guide provides details about how to
configure and use your Brother machine to
scan, load and view images and files on
certain Web sites that provide these services.
Accessing Brother
Support (Windows®) 1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center), Customer Service and Brother
Authorized Service Centers in Brother
numbers uu page i and on the Installer
CD-ROM.
 Click Brother Support on the main menu.
The following screen will appear:
 To access our Web site
(http://www.brother.com/) click Brother
Home Page.
 To view all Brother Numbers, including
Customer Service numbers for the USA
and Canada, click Support Information.
 To access the USA Brother online
shopping mall
(http://www.brothermall.com/) for
additional product and service
information, click Brother Mall.com.
 To access Canada’s Brother online
shopping mall (http://www.brother.ca/) for
additional product and services
information, click Shop Online (Canada).
 For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
 To visit our web site for original/genuine
Brother supplies
(http://www.brother.com/original/), click
Supplies Information.
Page: 16
General information
5
1
 To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/)
for FREE photo projects and printable
downloads, click
Brother CreativeCenter.
To return to the main page, click Back.
Or, if you have finished, click Exit.
Accessing Brother
Support (Macintosh) 1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installer CD-ROM.
 Double-click the Brother Support icon.
The following screen will appear:
 To download and install Presto!
PageManager, click
Presto! PageManager.
 To register your machine from the Brother
Product Registration Page
(http://www.brother.com/registration/),
click On-Line Registration.
 For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
 To visit our Web site for original/genuine
Brother Supplies
(http://www.brother.com/original/), click
Supplies Information.
Page: 17
Chapter 1
6
Control panel overview 1
1 Home Key
Press the illuminated blue Home key to return
to Ready mode.
2 LCD
This is a Touchscreen LCD. You can access
the menus and options by pressing buttons
displayed on the screen.
3 Fax keys:
Hook
Press before dialing if you want to make sure a
fax machine will answer, and then press Start.
Also, press this key after you pick up the
handset of an external telephone during the
F/T ring (pseudo/double-rings).
Redial/Pause
Redials the last number called. It also inserts a
pause when programming quick dial numbers
or when dialing a number manually.
Quick Dials
Show One Touch dials on the Touchscreen.
4 Dial pad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
This function transfers to the touchscreen
when you store quick dial numbers.
5 Stop/Exit
Stops an operation or exits from a menu.
6 Start
Lets you start sending faxes or making copies.
1 2
01.01.2011 15:15 Fax
MENU
Address
Book
Secure
Print
Direct
Print
01.01.2012 11:00 AM
01 COPY
Web
Scan
Fax
Copy
Menu
Menu
Page: 18
General information
7
1
7 Data
The Data LED (light emitting diode) will flash
depending on the machine’s status.
2 3 4 5
6
7
01.01.2011 15:15 Fax
MENU
Address
Book
Secure
Print
Direct
Print
01.01.2012 11:00 AM
01 COPY
Web
Scan
Fax
Copy
Menu
Menu
Machine Status Description
Ready Mode The machine is ready to
print, in Sleep mode, there
is no print data, or the
power switch is off.
Receiving Data
Green (blinking)
The machine is either
receiving data from the
computer, processing data
in memory, or printing data.
Data Remaining
in Memory
Green
Print data remains in the
machine's memory.
Page: 19
Chapter 1
8
LCD Touchscreen 1
The LCD Touchscreen shows the current
machine status when the machine is idle.
1 Mode Indicator
Lets you see current mode of your machine.
2 Fax in memory
Shows how many received faxes are in the
memory.
3 Date and Time
Lets you see the date and time.
4 Web
Lets you connect the Brother machine to an
internet service. For details uu Web Connect
Guide.
5 Wireless Status
A four level indicator on the Ready mode
screen shows the current wireless signal
strength if you are using a wireless connection
or Wi-Fi Direct™.
If you see the button at the top right on
the Touchscreen, you can easily configure the
wireless settings by pressing the button. For
more information uu Quick Setup Guide.
6 Menu
Lets you access the main menu.
7 Address Book
Lets you search for the number you want to fax,
dial, E-mail or I-Fax.
8 Security indicator
Shows machine's security status. Appears
when you turn on Secure Function Lock or
Setting Lock.
9 Mode Buttons:
Copy
Puts the machine in Copy mode.
Fax
Puts the machine in Fax mode.
Scan
Puts the machine in Scan mode.
10 Warning icon
Appears when there is an error or maintenance
message; press the Warning icon to view it,
and then press Stop/Exit to return to the
Ready screen.
11 Direct Print
Lets you print data from a USB flash memory
drive or a digital camera supporting mass
storage directly to the machine. (See Printing
data directly from the USB Flash memory drive
or digital camera supporting mass storage
uu page 56.)
Active only when you insert a USB flash
memory drive or digital camera in the
machine's USB direct interface.
12 Secure Print
Lets you access the secure print menu.
Active only when the machine has secure print
data.
0 Max
01
Menu
Menu
Setting Lock
Setting Lock
01.01.2012 11:00$0
01.01.2012 11:00AM
Menu
Menu
Copy Fax Scan Web
Secure
Print
Direct
Print
COPY
01 COPY
Setting Lock
Setting Lock
1
8
9 7
10 6
3 4
2 5
11
12
Page: 20
General information
9
1
Basic Operations 1
To operate the Touchscreen use your finger
to press the Menu or mode button directly on
the LCD screen.
To display and access all the screen menus
or options in a setting, press a b or d c to
scroll through them.
Press to return to the previous menu.
Important
DO NOT press the Touchscreen with a
sharp object, such as a pen or stylus. It
may damage the machine.
The following steps show how to change a
setting in the machine. In this example the
LCD back light setting is changed from
Light to Dark.
a Press Menu.
b Press a or b to display
General Setup.
Press General Setup.
c Press a or b to display LCD Settings.
Press LCD Settings.
d Press Backlight.
e Press Dark.
f Press Stop/Exit.
General Setup
Fax
Printer
Print Reports
Menu
Tray Setting
Volume
Ecology
Quiet Mode
Menu
General Setup
Off
Backlight
Dim Timer
Light
Off
Menu > General Setup
LCD Settings
Light
Dark
Med
Menu > General Setup > LCD Settings
Backlight
Page: 21
10
2
Loading paper and
print media 2
The machine can feed paper from the
standard paper tray, optional lower tray or
multi-purpose tray.
When you put paper into the paper tray, note
the following:
 If your application software supports
paper size selection on the print menu,
you can select it through the software. If
your application software does not
support it, you can set the paper size in
the printer driver or by using the control
panel buttons.
Loading paper in the standard
paper tray and the optional
lower tray 2
You can load up to 500 sheets in the standard
paper tray (Tray 1) and 500 sheets in the
optional lower tray (Tray 2) 1
. Paper can be
loaded up to the maximum paper mark
( ) on the right-hand side of the paper
tray. (For recommended paper to use,
seeAcceptable paper and other print media
uu page 20.)
1
Tray 2 is standard on MFC-8950DWT.
Printing on plain paper, thin paper or
recycled paper from Tray 1 and Tray 22
a Pull the paper tray completely out of the
machine.
b While pressing the green paper-guide
release lever (1), slide the paper guides
to fit the paper you are loading in the
tray. Make sure that the guides are
firmly in the slots.
Loading paper 2
1
1
Page: 22
Loading paper
11
2
Note
For Legal or Folio size paper, press the
release button (1) in the bottom of the
paper tray and then pull out the back of the
paper tray. (Legal and Folio size paper are
not available in some regions.)
c Fan the stack of paper well to avoid
paper jams and misfeeds.
d Put paper in the tray and make sure:
 The paper is below the maximum
paper mark ( ) (1).
Overfilling the paper tray will cause
paper jams.
 The side to be printed on must be
face down.
 The paper guides touch the sides of
the paper so it will feed correctly.
e Put the paper tray firmly back in the
machine. Make sure that it is completely
inserted into the machine.
1
1
Page: 23
Chapter 2
12
f Lift up the support flap (1) to prevent
paper from sliding off the face-down
output tray, or remove each page as
soon as it comes out of the machine.
Loading paper in the
multi-purpose tray (MP tray) 2
You can load up to 3 envelopes or special
print media in the MP tray or up to 50 sheets
of plain paper. Use this tray to print or copy on
thick paper, bond paper, labels or envelopes.
(For recommended paper to use, see
Acceptable paper and other print media
uu page 20.)
Printing on plain paper, thin paper,
recycled paper and bond paper from
the MP tray 2
a Open the MP tray and lower it gently.
1
Page: 24
Loading paper
13
2
b Pull out the MP tray support (1) and
unfold the flap (2).
c Put paper in the MP tray and make sure:
 The paper stays under the maximum
paper mark (1).
 The side to be printed on must be
face up with the leading edge (top of
the paper) in first.
 The paper guides touch the sides of
the paper so it will feed correctly.
d Lift up the support flap to prevent paper
from sliding off the face-down output
tray, or remove each page as soon as it
comes out of the machine.
1
2
1
Page: 25
Chapter 2
14
Printing on thick paper, labels and
envelopes from the MP tray 2
Before loading, press the corners and sides
of the envelopes to make them as flat as
possible.
a Open the back cover (face-up output
tray).
b Open the MP tray and lower it gently.
c Pull out the MP tray support (1) and
unfold the flap (2).
1
2
Page: 26
Loading paper
15
2
d Put paper, labels or envelopes in the MP
tray. Make sure:
 The number of envelopes in the MP
tray does not exceed 3.
 The paper, labels or envelopes stay
under the maximum paper mark (1).
 The side to be printed on must be
face up.
e Send the print data to the machine.
Note
• Remove each printed envelope
immediately to prevent a paper jam.
• If your thick paper curls during printing, put
only one sheet at a time in the MP tray and
open the back cover (face-up output tray)
to let the printed pages exit to the face-up
output tray.
f Close the back cover (face-up output
tray).
1
Page: 27
Chapter 2
16
Unscannable and unprintable areas 2
The figures below show maximum unscannable and unprintable areas. These areas may vary
depending on the paper size or settings in the application you are using.
Note
When using BR-Script3 emulation, the unprintable area around the edges of the paper is
0.16 in. (4.2 mm).
Usage Document
Size
Top (1)
Bottom (3)
Left (2)
Right (4)
Fax (Sending) Letter 0.12 in. (3 mm) 0.16 in. (4 mm)
A4 0.12 in. (3 mm) (ADF)
0.04 in. (1 mm)
(Scanner Glass)
0.12 in. (3 mm)
Legal 0.12 in. (3 mm) 0.16 in. (4 mm)
Copy* Letter 0.16 in. (4 mm) 0.16 in. (4 mm)
*a single copy
or a 1 in 1 copy
A4 0.16 in. (4 mm) 0.12 in. (3 mm)
Legal 0.16 in. (4 mm) 0.16 in. (4 mm)
Scan Letter 0.12 in. (3 mm) 0.12 in. (3 mm)
A4 0.12 in. (3 mm) 0.12 in. (3 mm)
Legal 0.12 in. (3 mm) 0.12 in. (3 mm)
Print Letter 0.16 in. (4.2 mm) 0.25 in. (6.35 mm)
A4 0.16 in. (4.2 mm) 0.24 in. (6.01 mm)
Legal 0.16 in. (4.2 mm) 0.25 in. (6.35 mm)
1
3
2 4
Page: 28
Loading paper
17
2
Paper settings 2
Paper Size and Type 2
Note
You can use four sizes of paper for
printing faxes: Letter, A4, Legal or Folio.
When you change the size of paper in the
tray, you will also need to change the setting
for paper size at the same time so your
machine can fit the document or an incoming
fax on the page.
You can use the following sizes of paper for
printing copies: Letter, A4, Legal, Executive,
A5, A5 L, A6, B5, B6 and Folio and the
following sizes for printing faxes: Letter, A4,
Legal or Folio (8.5 in. × 13 in.).
After you set the paper size setting, you can
set up the machine for the type of paper you
are using. This will give you the best print
quality.
a Press Menu.
b Press a or b to display
General Setup.
Press General Setup.
c Press a or b to display Tray Setting.
Press Tray Setting.
d Do one of the following:
 To set the paper type for the
MP Tray press a or b to display
MP Tray.
Press MP Tray
 To set the paper type for Tray#1
press a or b to display Tray#1.
Press Tray#1
 To set the paper type for Tray#2
press a or b to display Tray#2.
Press Tray#2 1 if you installed
Tray 2.
e Press d or c to display the paper size
options.
Press Letter, A4, Legal,
Executive, A5, A5 L 3
, A6 3
, B5, B6,
Folio or Any 2
.
f Press Thin, Plain, Thick, Thicker,
Recycled Paper or Label 4
.
g Press Stop/Exit.
1
The Tray#2 button will be selectable if Tray 2 is
installed.
2
Any size appears only when you choose the MP tray.
3
A5 L and A6 size are not available for Tray#2.
4
You can choose Label for the MP Tray.
Note
If you choose Any for the MP Tray Paper
Size: You must choose MP Only for the
Tray Use setting. You cannot use the Any
Paper Size selection for the MP tray when
making N in 1 copies. You must choose
one of the other available Paper Size
selections for the MP tray.
Page: 29
Chapter 2
18
Tray Use in Copy mode 2
You can change the priority tray that the
machine will use for printing copies.
When you choose Tray#1 Only, MP Only
or Tray#2 Only 1, the machine pulls the
paper only from that tray. If the selected tray
is out of paper, No Paper will appear on the
LCD. Insert the paper in the empty tray.
To change the tray setting follow the
instructions below:
a Press Menu.
b Press a or b to display
General Setup.
Press General Setup.
c Press a or b to display Tray Setting.
Press Tray Setting.
d Press a or b to display
Tray Use:Copy.
Press Tray Use:Copy.
e Press Tray#1 Only, Tray#2 Only 1,
MP Only, MP>T1>T2 1 or T1>T2 1>MP.
f Press Stop/Exit.
1 The Tray#2 Only and T2 appear only if Tray 2 is
installed.
Note
• When loading the documents in the ADF
and MP>T1>T2 or T1>T2>MP is selected,
the machine looks for the tray with the
most suitable paper and pulls paper from
that tray. If no tray has suitable paper, the
machine pulls paper from the higher
priority tray.
• When using the scanner glass, your
document is copied from the higher
priority tray even if more suitable paper is
in another paper tray.
Tray Use in Fax mode 2
Note
• You can use four sizes of paper for
printing faxes: Letter, A4, Legal or Folio.
When a suitable size is not in any of the
trays received faxes will be stored in the
machine’s memory and Size mismatch
will appear on the LCD. (For details, see
Error and maintenance messages
uu page 83.)
• If the tray is out of paper and received
faxes are in the machine’s memory,
No Paper will appear on the LCD. Insert
paper in the empty tray.
You can change the default tray that the
machine will use for printing received faxes.
When you choose Tray#1 Only, MP Only
or Tray#2 Only 1
, the machine pulls the
paper only from that tray. If the selected tray
is out of paper, No Paper will appear on the
LCD. Insert the paper in the empty tray.
When you choose T1>T2 1
>MP, the machine
pulls paper from Tray #1 until it is empty, then
from Tray #2, and then from the MP tray.
When you choose MP>T1>T2 1
, the machine
pulls paper from the MP tray until it is empty,
then from Tray #1, and then from Tray #2.
a Press Menu.
b Press a or b to display
General Setup.
Press General Setup.
c Press a or b to display Tray Setting.
Press Tray Setting.
d Press a or b to display Tray Use:Fax.
Press Tray Use:Fax.
e Press Tray#1 Only, Tray#2 Only 1
,
MP Only, MP>T1>T2 1
or T1>T2 1
>MP.
f Press Stop/Exit.
1
The Tray#2 Only and T2 appear only if Tray 2 is
installed.
Page: 30
Loading paper
19
2
Tray Use in print mode 2
You can change the default tray the machine
will use for printing from your computer and
Direct Print.
a Press Menu.
b Press a or b to display
General Setup.
Press General Setup.
c Press a or b to display Tray Setting.
Press Tray Setting.
d Press a or b to display
Tray Use:Print.
Press Tray Use:Print.
e Press Tray#1 Only, Tray#2 Only 1
,
MP Only, MP>T1>T2 1
or T1>T2 1
>MP.
f Press Stop/Exit.
1
The Tray#2 Only and T2 appear only if Tray 2 is
installed.
Page: 31
Chapter 2
20
Acceptable paper and
other print media 2
Print quality may vary according to the type of
paper you are using.
You can use the following types of print
media: plain paper, thin paper, thick paper,
thicker paper, bond paper, recycled paper,
labels or envelopes.
For best results, follow the instructions below:
 DO NOT put different types of paper in the
paper tray at the same time because it
may cause paper jams or misfeeds.
 For proper printing, you must choose the
same paper size from your software
application as the paper in the tray.
 Avoid touching the printed surface of the
paper immediately after printing.
 Before you buy a lot of paper, test a small
quantity to make sure the paper is
suitable.
 Use labels that are designed for use in
laser machines.
Recommended paper and
print media 2
Type and size of paper 2
The machine feeds paper from the installed
standard paper tray, multi-purpose tray or
optional lower tray.
The names for the paper trays in the
printer driver and this Guide are as
follows: 2
1
Tray 2 is standard on MFC-8950DWT.
Paper Type Item
Plain Paper Xerox 4200DP 20 lb
Hammermill Laser Print
(24 lb=90 g/m2
)
Recycled Paper No specific brand
recommended
Labels Avery laser labels white
#5160
Envelopes No specific brand
recommended
Tray and optional unit Name
Standard Paper Tray Tray 1
Multi-purpose Tray MP Tray
Optional Lower Tray Tray 2 1
Page: 32
Loading paper
21
2
Paper capacity of the paper trays 2
1 Folio size is 8.5 in. × 13 in. (215.9 mm × 330.2 mm)
2
Tray 2 is standard on MFC-8950DWT.
Recommended paper specifications 2
The following paper specifications are suitable for this machine.
 Use paper made for plain paper copying.
 Use paper that is 20 to 24 lb (75 to 90 g/m2
).
 Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.
 This machine can use recycled paper that meets DIN 19309 specifications.
Paper size Paper types No. of sheets
Standard Paper Tray
(Tray 1)
Letter, A4, Legal, B5,
Executive, A5,
A5 (Long Edge), A6, B6,
Folio 1
Plain paper, Thin paper,
Recycled paper
up to 500 20 lb (80 g/m2
)
Multi-purpose Tray
(MP Tray)
Width: 3 to 8.5 in. (76.2
to 215.9 mm)
Length: 5 to 14 in. (127
to 355.6 mm)
Plain paper, Thin paper,
Thick paper,
Thicker paper,
Bond paper,
Recycled paper,
Envelopes, Labels
50 sheets
20 lb (80 g/m2
)
3 Envelopes
Optional Lower Tray
(Tray 2) 2
Letter, A4, Legal, B5,
Executive, A5, B6,
Folio 1
Plain paper, Thin paper,
Recycled paper
up to 500 20 lb (80 g/m2)
Basis weight 20-24 lb (75-90 g/m2)
Thickness 80-110 μm
Roughness Higher than 20 sec.
Stiffness 90-150 cm3
/100
Grain direction Long grain
Volume resistivity 10e9-10e11 ohm
Surface resistivity 10e9
-10e12
ohm-cm
Filler CaCO3 (Neutral)
Ash content Below 23 wt%
Brightness Higher than 80%
Opacity Higher than 85%
Page: 33
Chapter 2
22
Handling and using special
paper 2
The machine is designed to work well with
most types of xerographic and bond paper.
However, some paper variables may have an
effect on print quality or handling reliability.
Always test samples of paper before
purchasing to ensure desirable performance.
Store paper in its original packaging and keep
it sealed. Keep the paper flat and away from
moisture, direct sunlight and heat.
Some important guidelines when selecting
paper are:
 DO NOT use inkjet paper because it may
cause a paper jam or damage your
machine.
 Preprinted paper must use ink that can
withstand the temperature of the
machine’s fusing process 392 °F (200 °C).
 If you use bond paper, paper having a
rough surface, or paper that is wrinkled or
creased, the paper may exhibit degraded
performance.
Types of paper to avoid 2
Important
Some types of paper may not perform well
or may cause damage to your machine.
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
1 A curl of 0.08 in. (2 mm) or greater
may cause jams to occur.
• that is coated or has a chemical finish
• that is damaged, creased or folded
• that exceeds the recommended weight
specification in this guide
• with tabs and staples
• with letterheads using low temperature
dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed
above, they may damage your machine.
This damage is not covered under any
Brother warranty or service agreement.
1
1
Page: 34
Loading paper
23
2
Envelopes 2
Most envelopes designed for laser printers
will be suitable for your machine. However,
some envelopes may have feed and print-
quality problems because of the way they
have been made. A suitable envelope should
have edges with straight, well-creased folds.
The envelope should lie flat and not be of
baggy or flimsy construction. You should buy
quality envelopes from a supplier who
understands that you will be using the
envelopes in a laser machine.
Envelopes can only be fed through the MP
tray.
We recommend that you print a test envelope
to make sure the print results are what you
want.
Types of envelopes to avoid 2
Important
DO NOT use envelopes:
• that are damaged, curled, wrinkled or
an unusual shape
• that are extremely shiny or textured
• with clasps, staples, snaps or tie
strings
• with self-adhesive closures
• that are of a baggy construction
• that are not sharply creased
• that are embossed (have raised writing
on them)
• that were previously printed by a laser
machine
• that are pre-printed on the inside
• that cannot be arranged neatly when
stacked
• that are made of paper that weighs
more than the paper weight
specifications for the machine
• with edges that are not straight or
consistently square
• with windows, holes, cut-outs or
perforations
• with glue on the surface as shown in
the figure below
• with double flaps as shown in the figure
below
• with sealing flaps that are not folded
down when purchased
• with each side folded as shown in the
figure below
If you use any of the types of envelopes
listed above, they may damage your
machine. This damage may not be
covered under any Brother warranty or
service agreement.
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
Page: 35
Chapter 2
24
Labels 2
The machine will print on most types of labels
designed for use with a laser machine. Labels
should have an adhesive that is acrylic-based
since this material is more stable at the high
temperatures in the fuser unit. Adhesives
should not come in contact with any part of
the machine, because the label stock may
stick to the drum unit or rollers and cause
jams and print quality problems. No adhesive
should be exposed between the labels.
Labels should be arranged so that they cover
the entire length and width of the sheet. Using
labels with spaces may result in labels
peeling off and causing serious jams or print
problems.
All labels used in this machine must be able
to withstand a temperature of 392 °F (200 °C)
for a period of 0.1 seconds.
Labels can only be fed through the MP tray.
Types of labels to avoid 2
Do not use labels that are damaged, curled,
wrinkled or an unusual shape.
Important
• Avoid feeding labels with the carrier sheet
exposed because your machine will be
damaged.
• Label sheets should not exceed the paper
weight specifications described in this
User’s Guide. Labels exceeding this
specification may not feed or print
correctly and may cause damage to your
machine.
• DO NOT reuse or insert labels that have
previously been used or are missing a few
labels on the sheet.
Page: 36
25
3
3
How to load
documents 3
You can send a fax, make copies, and scan
from the ADF (Automatic Document Feeder)
and the scanner glass.
Using the automatic
document feeder (ADF) 3
The ADF can hold up to 50 pages and feeds
each sheet individually. Use standard 20 lb
(80 g/m2
) paper and always fan the pages
before putting them in the ADF.
Document Sizes Supported 3
How to load documents 3
Important
• DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
• DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paper-
clipped, pasted or taped.
• DO NOT use cardboard, newspaper or
fabric.
• To avoid damaging your machine while
using the ADF, DO NOT pull on the
document while it is feeding.
Note
• To scan documents that are not suitable
for the ADF, see Using the scanner glass
uu page 26.
• It is easier to use the ADF if you are
loading a multiple page document.
• Make sure documents with correction fluid
or written with ink are completely dry.
a Unfold the ADF document support (1).
Lift up and unfold the ADF document
output support flap (2).
b Fan the pages well.
c Stagger the pages of your document
face up top edge first, in the ADF until
the LCD display message changes and
you feel the top page touch the feed
rollers.
Loading documents 3
Length: 5.8 to 14 in. (147.3 to 355.6 mm)
Width: 5.8 to 8.5 in. (147.3 to 215.9 mm)
Weight: 17 to 24 lb (64 to 90 g/m2
)
1 2
Page: 37
Chapter 3
26
d Adjust the paper guides (1) to fit the
width of your document.
Note
To scan non-standard documents, see
Using the scanner glass uu page 26.
Using the scanner glass 3
You can use the scanner glass to fax, copy or
scan pages of a book, one page at a time.
Document Sizes Supported 3
How to load documents 3
Note
To use the scanner glass, the ADF must
be empty.
a Lift the document cover.
b Using the document guidelines on the
left and top, place the document
face down in the upper left corner of the
scanner glass.
c Close the document cover.
Important
If the document is a book or is thick do not
slam the cover or press on it.
Length: Up to 14 in. (355.6 mm)
Width: Up to 8.5 in. (215.9 mm)
Weight: Up to 4.4 lb (2.0 kg)
1
Page: 38
27
4
4
How to send a fax 4
The following steps show you how to send a
fax. To send multiple pages use the ADF.
a When you want to send a fax, or change
fax send or receive settings, press the
Fax button on the Touchscreen.
 The LCD shows:
1 Fax duplex (2–sided) receiving
indicator
Appears when duplex printing is set to
on for received faxes.
2 Current Receive Mode
Lets you see the current receive mode.
 Fax (Fax only)
 F/T (Fax/Tel)
 TAD (External TAD)
 Mnl (Manual)
Note
The default setting is Copy mode.
b Do one of the following to load your
document:
 Place the document face up in the
ADF. (See Using the automatic
document feeder (ADF)
uu page 25.)
 Load your document face down on
the scanner glass. (See Using the
scanner glass uu page 26.)
c Set the scanner glass size, fax
resolution or contrast if you want to
change them.
Note
For the following advanced fax sending
operations and settings uu Advanced
User's Guide: Sending a fax
• Duplex Fax (2-sided fax layout)
• Contrast
• Fax Resolution
• Broadcasting
• Real Time TX
• Overseas Mode
• Delayed Fax
• Batch TX
• Set New Default
• Factory Reset
• Coverpage Message
• Coverpage Setup
• Polled TX
When using the ADF, you can not
change the scanner glass size setting.
Sending a fax 4
Fax
Duplex Fax
Address Book
Fax
Resolution
Off Standard
Fax
Fax
1 2
Page: 39
Chapter 4
28
d Choose one of the options below:
 If you want to send a single-sided
document, go to step e.
 If you want to send a 2-sided
document, choose the duplex
scanning format for your 2-sided
document.
Press Duplex Fax and choose
DuplexScan : LongEdge or
DuplexScan : ShortEdge.
Note
You can send 2-sided documents from the
ADF.
e Enter the fax number using the dial pad.
You can also enter the fax number in the
following ways.
 Press Address Book, the number
you want to dial, and Send a fax
on the Touchscreen.
 Press Quick Dials on the control
panel and a One Touch button on the
Touchscreen.
(For details, see How to dial
uu page 45.)
f Press Start.
Faxing from the ADF
 The machine starts scanning the
document.
Faxing from the scanner glass
If Real Time TX is On, the machine
will send the document without asking if
there are additional pages to scan.
 If you press Start, the machine starts
scanning the first page.
Do one of the following:
• To send a single page, press No
(or press Start again). The
machine starts sending the
document.
• To send more than one page,
press Yes and place the next
page on the scanner glass. Press
Start. The machine starts
scanning the page. (Repeat this
step for each additional page.)
Note
To cancel a fax in process, press
Stop/Exit.
Page: 40
Sending a fax
29
4
Faxing A4, Legal or Folio size
documents from the scanner
glass 4
When faxing A4, Legal or Folio size
documents, you will need to set the scan
glass size to A4 or Legal/Folio; otherwise,
a portion of your faxes will be missing.
a Press Fax.
b Press d or c to display
Glass ScanSize.
Press Glass ScanSize.
c Press A4 or Legal/Folio.
Note
You can save the setting you use most
often by setting it as the default.
(See Advanced User's Guide: Setting
your changes as the new default.)
Canceling a fax in process 4
Press Stop/Exit to cancel the fax. If you
press Stop/Exit while the machine is dialing
or sending, the LCD will show
Cancel Job?.
Press Yes to cancel the fax.
Transmission Verification
Report 4
You can use the Transmission Verification
Report as proof that you sent a fax. This
report lists the receiving party’s name or fax
number, the time and date of transmission,
duration of transmission, number of pages
sent, and whether or not the transmission
was successful.
There are several settings available for the
Transmission Verification Report:
 On: Prints a report after every fax you
send.
 On+Image: Prints a report after every fax
you send. A portion of the fax’s first page
appears on the report.
 Off: Prints a report if your fax is
unsuccessful due to a transmission error.
Off is the default setting.
 Off+Image: Prints a report if your fax is
unsuccessful due to a transmission error.
A portion of the fax’s first page appears on
the report.
a Press Menu.
b Press a or b to display Fax.
Press Fax.
c Press a or b to display
Report Setting.
Press Report Setting.
d Press Transmission.
e Press On, On+Image, Off or
Off+Image.
f Press Stop/Exit.
Page: 41
Chapter 4
30
Note
• If you choose On+Image or Off+Image,
the image will only appear on the
Transmission Verification Report if Real
Time Transmission is set to Off.
(See Advanced User's Guide: Real Time
Transmission.)
• If the transmission is successful, OK will
appear next to RESULT on the
Transmission Verification Report.
If the transmission is not successful, NG
will appear next to RESULT.
Page: 42
31
5
5
Receive modes 5
Note
You can use four sizes of paper for printing faxes: Letter, A4, Legal or Folio.
Choose the correct Receive Mode 5
The correct Receive Mode is determined by the external devices and telephone subscriber
services (Voice Mail, Distinctive Ring, etc.) you will be using on the same line as the Brother
machine.
Receiving a fax 5
Will you be using a Distinctive Ring number for receiving faxes?
Brother uses the term "Distinctive Ring" but different telephone companies may have other names for this
service such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Ring, Ident-A-Call,
Data Ident-A-Call, Smart Ring and SimpleBiz Fax & Alternate Number Ringing. (See Distinctive Ring
uu page 39 for instructions on setting up your machine using this feature.)
Will you be using Voice Mail on the same telephone line as your Brother machine?
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility
that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. (See
Voice Mail uu page 38 for instructions on setting up your machine using this service.)
Will you be using a Telephone Answering Device on the same telephone line as your Brother
machine?
Your external telephone answering device (TAD) will automatically answer every call. Voice messages are
stored on the external TAD and fax messages are printed. Choose External TAD as your receive mode.
(See Connecting an external TAD (telephone answering device) uu page 41.)
Will you be using your Brother machine on a dedicated fax line?
Your machine automatically answers every call as a fax. Choose Fax Only as your receive mode. (See
Fax Only uu page 33.)
Will you be using your Brother machine on the same line as your telephone?
Do you want to receive voice calls and faxes automatically?
The Fax/Tel receive mode is used when sharing the Brother machine and your telephone on the
same line. Choose Fax/Tel as your receive mode. (See Fax/Tel uu page 33.)
Important Note: You can not receive voice messages on either Voice Mail or an answering
machine if you choose the Fax/Tel mode.
Do you expect to receive very few faxes?
Choose Manual as your receive mode. You control the telephone line and must answer every call
yourself. (See Manual uu page 33.)
Page: 43
Chapter 5
32
To set the receive mode follow the instructions below:
a Press Menu.
b Press a or b to display Initial Setup.
Press Initial Setup.
c Press a or b to display Receive Mode.
Press Receive Mode.
Note
If you cannot change the Receive Mode, make sure the Distinctive Ring feature is set to Off.
(See Distinctive Ring uu page 39.)
d Press Fax Only, Fax/Tel, External TAD or Manual.
e Press Stop/Exit.
The LCD will display the current receive mode in Fax mode.
Page: 44
Receiving a fax
33
5
Using receive modes 5
Some receive modes answer automatically
(Fax Only and Fax/Tel). You may want to
change the Ring Delay before using these
modes. (See Ring Delay uu page 34.)
Fax Only 5
Fax Only mode will automatically answer
every call as a fax.
Fax/Tel 5
Fax/Tel mode helps you automatically
manage incoming calls, by recognizing
whether they are fax or voice calls and
handling them in one of the following ways:
 Faxes will be automatically received.
 Voice calls will start the F/T ring to tell you
to pick up the line. The F/T ring is a fast
pseudo/double-ring made by your
machine.
(Also see F/T Ring Time (Fax/Tel mode only)
uu page 34 and Ring Delay uu page 34.)
Manual 5
Manual mode turns off all automatic
answering functions unless you are using the
Distinctive Ring Receive feature.
To receive a fax in Manual mode lift the
handset of the external telephone or press
Hook. When you hear fax tones (short
repeating beeps), press Start, and then press
Receive to receive a fax. You can also use
the Easy Receive feature to receive faxes by
lifting a handset on the same line as the
machine.
(Also see Easy Receive uu page 35.)
External TAD 5
External TAD mode lets an external
answering device manage your incoming
calls. Incoming calls will be handled in the
following ways:
 Faxes will be automatically received.
 Voice callers can record a message on the
external TAD.
(For more information see Connecting an
external TAD (telephone answering device)
uu page 41.)
Page: 45
Chapter 5
34
Receive Mode settings 5
Ring Delay 5
The Ring Delay setting sets the number of
times the machine rings before it answers in
Fax Only and Fax/Tel modes.
If you have external or extension telephones
on the same line as the machine, keep the
Ring Delay setting of 4. (See Using external
and extension telephones uu page 43 and
Easy Receive uu page 35.)
a Press Menu.
b Press a or b to display Fax.
Press Fax.
c Press a or b to display
Setup Receive.
Press Setup Receive.
d Press a or b to display Ring Delay.
Press Ring Delay.
e Press 0, 1, 2, 3 or 4 for how many times
you want the line to ring before the
machine answers.
f Press Stop/Exit.
Note
If you choose 0, the machine will answer
immediately and the line will not ring at all.
F/T Ring Time
(Fax/Tel mode only) 5
When somebody calls your machine, you and
your caller will hear the normal telephone ring
sound. The number of rings is set by the Ring
Delay setting.
If the call is a fax, then your machine will
receive it; however, if it is a voice call the
machine will sound the F/T ring (a fast
double-ring) for the time you have set in the
F/T Ring Time setting. If you hear the F/T ring
it means that you have a voice caller on the
line.
Because the F/T ring is made by the machine,
extension and external telephones will not
ring; however, you can still answer the call on
any telephone. (For more information see
Using Remote Codes uu page 44.)
a Press Menu.
b Press a or b to display Fax.
Press Fax.
c Press a or b to display
Setup Receive.
Press Setup Receive.
d Press a or b to display
F/T Ring Time.
Press F/T Ring Time.
e Press how long the machine will ring to
alert you that you have a voice call (20,
30, 40 or 70 seconds).
f Press Stop/Exit.
Page: 46
Receiving a fax
35
5
Easy Receive 5
If Easy Receive is On: 5
The machine can receive a fax automatically,
even if you answer the call. When you see
Receiving on the LCD or hear a click on the
phone line through the handset you are
using, just replace the handset. Your
machine will do the rest.
If Easy Receive is Off: 5
If you are at the machine and answer a fax
call first by lifting the external handset, then
press Start, and then press Receive to
receive the Fax.
If you answered at an extension telephone
press l51. (See Using external and
extension telephones uu page 43.)
Note
• If this feature is set to On, but your
machine does not connect a fax call when
you lift an extension telephone handset,
press the fax receive code l51.
• If you send faxes from a computer on the
same telephone line and the machine
intercepts them, set Easy Receive to Off.
a Press Menu.
b Press a or b to display Fax.
Press Fax.
c Press a or b to display
Setup Receive.
Press Setup Receive.
d Press a or b to display Easy Receive.
Press Easy Receive.
e Press On (or Off).
f Press Stop/Exit.
Page: 47
36
6
How to use PC-FAX 6
PC-Fax Receive
(For Windows® only) 6
If you turn on the PC-Fax Receive feature
your machine will store received faxes in
memory and send them to your PC
automatically. You can then use your PC to
view and store these faxes.
Even if you have turned off your PC (at night
or on the weekend, for example), your
machine will receive and store your faxes in
its memory. The number of received faxes
that are stored in the memory will appear on
the LCD.
When you start your PC and the PC-Fax
Receiving software runs, your machine
transfers your faxes to your PC automatically.
For PC-Fax Receive to work you must have
the PC-FAX Receiving software running on
your PC. From the Windows® Start menu,
select All Programs, Brother, MFC-XXXX,
PC-FAX Receiving, and select Receive.
(XXXX is your model name.)
If you choose Backup Print On, the machine
will also print the fax.
a Press Menu.
b Press a or b to display Fax.
Press Fax.
c Press a or b to display
Setup Receive.
Press Setup Receive.
d Press a or b to display
Forward/Page/Store.
Press Forward/Page/Store.
e Press PC Fax Receive.
f The LCD shows a reminder to start the
PC-FAX Receiving program on your
computer. If you have started the
PC-FAX Receiving program, press OK.
If you have not started the PC-FAX
Receiving program, see uu Software
User's Guide: PC-FAX receiving.
g Press a or b to display <USB> or your
computer name if the machine is
connected to a network.
Press <USB> or your computer name.
Press OK.
h Press Backup Print:On or
Backup Print:Off.
Important
If you choose Backup Print On, the
machine will also print the fax at your
machine so you will have a copy. This is a
safety feature in case there is a power
failure before the fax is transferred to your
PC.
i Press Stop/Exit.
Note
• Before you can set up PC-Fax Receive
you must install the MFL-Pro Suite
software on your PC. Make sure your PC
is connected and turned on.
(See Software User's Guide: PC-FAX
receiving.)
• If your machine has an error and is unable
to print faxes from memory, you can use
this setting to transfer your faxes to a PC.
(See Transferring your faxes or Fax
Journal report uu page 90.)
• PC-Fax Receive is not supported in Mac
OS.
Using PC-FAX 6
Page: 48
Using PC-FAX
37
6
PC-FAX Send 6
The Brother PC-FAX feature lets you use
your PC to send a document from an
application as a standard fax. You can send a
file created in any application on your PC as
a PC-FAX. You can even attach a cover
page.
For details uu Software User's Guide:
PC-FAX sending
How to send a PC-FAX: 6
Contact your application vendor if you need
more support.
a From your application select File, and
then Print.
The Print dialog box will be displayed.
(The steps may vary depending on your
application.)
b Select the Brother PC-FAX v.3.
c Click OK.
The Brother PC-FAX user interface will
be displayed.
d Enter the recipient's fax number using
your computer keyboard or by clicking
the numeric keypad of the
Brother PC-FAX user interface. You
can also select a stored number from
the Address Book.
e Click when using your
computer keyboard or the numeric
keypad.
f Click Start.
Your document will be sent to the
Brother machine and then faxed to the
recipient.
Page: 49
38
7
Telephone line
services 7
Voice Mail 7
If you have Voice Mail on the same telephone
line as your Brother machine, Voice Mail and
the Brother machine will conflict with each
other when receiving incoming calls.
For example, if your Voice Mail is set to
answer after 4 rings and your Brother
machine is set to answer after 2 rings, then
your Brother machine will answer first. This
will prevent callers from being able to leave a
message in your Voice Mail.
Similarly, if your Brother machine is set to
answer after 4 rings and your Voice Mail is set
to answer after 2 rings, then your Voice Mail
will answer first. This will prevent your Brother
machine from being able to receive an
incoming fax, since Voice Mail cannot
transfer the incoming fax back to the Brother
machine.
To avoid conflicts between your Brother
machine and your Voice Mail service, do one
of the following:
Get the Distinctive Ring service from your
telephone company. Distinctive Ring is a
feature of your Brother machine that allows a
person with one line to receive fax and voice
calls through two different telephone
numbers on that one line. Brother uses the
term ’Distinctive Ring,’ but telephone
companies market the service under a variety
of names, such as Custom Ringing,
Personalized Ring, Smart Ring, RingMaster,
Ident-A-Ring, Ident-A-Call, Data Ident-A-Call,
Teen Ring, and SimpleBiz Fax & Alternate
Number Ringing. This service establishes a
second telephone number on the same line
as your existing telephone number, and each
number has its own ring pattern. Typically,
the original number rings with the standard
ring pattern and is used for receiving voice
calls, and the second number rings with a
different ring pattern and is used for receiving
faxes. (See Distinctive Ring uu page 39.)
OR
Set your Brother machine’s Receive Mode to
"Manual". Manual Mode requires that you
answer every incoming call if you want to be
able to receive a fax. If the incoming call is a
telephone call, then complete the call as you
normally would. If you hear fax sending tones
you must transfer the call to the Brother
machine. (See Using external and extension
telephones uu page 43.) Unanswered fax
and voice calls will go to your Voice Mail. (To
set the machine in MANUAL Mode, see
Choose the correct Receive Mode
uu page 31.)
Telephone services and external
devices 7

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