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FAX-T94 FAX-T96 USER’S GUIDE
i THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
iii Safety precautions To use the fax machine safely Save these instructions for later reference. WARNING There are high voltage electrodes inside the fax machine. Before you clean the fax machine or clear a paper jam, make sure you have unplugged the power cord from the power outlet. Do not handle the plug with wet hands. Doing this might cause an electrical shock. Be careful not to cut yourself on the sharp edges of the metal part shown in the illustration. After you have just used the machine, some internal parts are extremely HOT! Please be careful. Sharp Edge
iv WARNING ■ Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location. ■ Install equipment with a power cord near a socket-outlet that is easily accessible. ■ Do not use a telephone in the vicinity of a gas leak to report a leak. Caution ■ Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line and on the telephone line, or unplug the lines during a lightning storm. ■ Do not use this product near appliances that use water, in a wet basement or near a swimming pool. ■ Avoid using a telephone other than a cordless type during an electrical storm. There may be a remote risk of electric shock from lightning.
v Choosing a location Place the fax machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the fax machine near a telephone socket and a standard, grounded power outlet. Choose a location where the temperature remains between 10° and 35°C. Caution ■ Avoid placing the fax machine in a high-traffic area. ■ Do not place near heaters, air conditioners, water, chemicals, or refrigerators. ■ Do not expose the fax machine to direct sunlight, excessive heat, moisture, or dust. ■ Do not connect the fax machine to electrical outlets controlled by wall switches or automatic timers. ■ Disruption of power can wipe out information in the fax machine’s memory. ■ Do not connect the fax machine to electrical outlets on the same circuit as large appliances or other equipment that might disrupt the power supply. ■ Avoid interference sources, such as speakers or the base units of cordless phones. NO ! NO ! NO !
vi Quick Reference Guide Sending faxes Automatic transmission 1 Insert the document face down in the ADF (up to 10 pages). 2 Enter the fax number you want to call. 3 Press Fax Start. Storing numbers Storing One-Touch Dial numbers 1 Press Menu/Set, 6, 1. 2 Press a One-Touch key where you want to store a number. 3 Enter a number (up to 20 digits), and then press Menu/Set. 4 Enter a name (up to 15 characters) or leave it blank, and then press Menu/Set. 5 Press or to select the type of number and press Menu/Set. 6 Press Stop/Exit. Storing Speed-Dial numbers 1 Press Menu/Set, 6, 2. 2 Enter a two-digit Speed-Dial number (00-99). 3 Press Menu/Set. 4 Enter a number (up to 20 digits), and then press Menu/Set. 5 Enter a name (up to 15 characters) or leave it blank, and then press Menu/Set. 6 Press or to select the type of number and press Menu/Set. 7 Press Stop/Exit.
vii Dialling operations One-Touch Dialling 1 Insert the document face down in the ADF. 2 Press the One-Touch key where you want to call. 3 Press Fax Start. Speed-Dialling 1 Insert the document face down in the ADF. 2 Press Search/Mute, then press # and the two-digit Speed-Dial number. 3 Press Fax Start. Search 1 Insert the document face down in the ADF. 2 Press Search/Mute and use the dial pad to enter the first letter of the name you are looking for. 3 Press or to search the memory. 4 Press Fax Start, when the LCD shows the name you want to call. Making copies Making a single copy 1 Insert the document face down in the ADF. 2 Press Copy/Reports twice. Sorting multiple copies 1 Insert the document face down in the ADF. 2 Press Copy/Reports. 3 Enter the number of copies you want (up to 99). 4 Press Menu/Set. 5 Press or to select SORT, and then press Copy/Reports.
viii Table of Contents 1 Introduction .......................................................................... 1-1 Using this Guide ............................................................... 1-1 Finding information..................................................... 1-1 Symbols used in this Guide........................................1-1 Part names and functions........................................... 1-2 FAX-T94 control panel overview ..................................... 1-4 FAX-T96 control panel overview ...................................... 1-6 About fax machines.......................................................... 1-8 Fax tones and handshake .......................................... 1-8 ECM (Error Correction Mode)..................................... 1-9 Connections.................................................................... 1-10 Connecting an external telephone............................ 1-10 Connecting an external telephone answering device (TAD) ........................................................ 1-11 Sequence ............................................................. 1-11 Connections .........................................................1-12 Recording outgoing message (OGM) on an external TAD ............................................... 1-13 Using extension telephones (For U.K. only)......... 1-14 Multi-Line Connections (PABX)................................ 1-16 If you are Installing the Fax machine to Work with a PABX ..................................................... 1-16 Custom features on your phone line......................... 1-16 2 Paper .....................................................................................2-1 About paper...................................................................... 2-1 Handling and using plain paper.................................. 2-1 Paper specifications for the paper tray................... 2-1 How to load paper ......................................................2-2 To load paper ......................................................... 2-2 3 On-Screen Programming .................................................... 3-1 User-friendly programming ...............................................3-1 Menu table..................................................................3-1 Memory Storage......................................................... 3-1 Navigation keys ................................................................ 3-2 4 Initial Setup .......................................................................... 4-1 Getting started ..................................................................4-1 Setting Tone or Pulse dialling mode........................... 4-1 Setting the Date and Time.......................................... 4-1
ix Setting the Station ID..................................................4-2 Entering text ...........................................................4-3 Inserting spaces .....................................................4-4 Making corrections .................................................4-4 Repeating letters ....................................................4-4 Special characters and symbols ............................4-4 Setting the Beeper Volume.........................................4-5 Setting the Speaker Volume.......................................4-5 Setting the Ring Volume.............................................4-5 PABX and TRANSFER...............................................4-6 Setting PABX..........................................................4-6 Setting the Clock Change...........................................4-7 Melody Settings (Only for FAX-T96).................................4-8 Setting the Ring Pattern..............................................4-8 Setting the Music on Hold...........................................4-8 5 Setup Receive ......................................................................5-1 Basic receiving operations................................................5-1 Choosing the Receive Mode.......................................5-1 To select or change your Answer Mode.................5-3 Setting the Ring Delay ...............................................5-4 Setting the F/T Ring Time (FAX/TEL mode only) .......5-5 Recording the Fax/Tel Outgoing Announcement (F/T MESSAGE) (FAX-T96 only)............................5-6 Fax Detect ..................................................................5-7 Printing a reduced incoming fax .................................5-8 Reception into memory...............................................5-9 Receiving a fax at the end of a conversation..............5-9 Advanced receiving operations.......................................5-10 Operation from extension telephones.......................5-10 For FAX/TEL mode only ...........................................5-10 Remote Call Transfer................................................5-11 To transfer a telephone call to the fax machine ....5-11 Changing Remote Codes .........................................5-12 To change Remote Codes....................................5-12 Printing a fax from the memory (For FAX-T94 only)...............................................5-12 Polling.......................................................................5-13 Secure Polling ......................................................5-13 Setting up Polling Receive....................................5-13 Setup for Polling Receive with Secure Code........5-14 Setup Delayed Polling Receive ............................5-14 Sequential Polling.....................................................5-15 Telephone Services........................................................5-16
x Caller ID (Caller IDentification) (U.K. only)............... 5-16 Advantages of Caller ID............................................ 5-16 For Business ........................................................ 5-16 At Home ............................................................... 5-16 Set the Caller ID to ON.............................................5-17 How Does the Caller ID Work?.................................5-17 The Caller ID Appears on the Display When Your Telephone Rings ........................... 5-17 The Caller ID is Stored in Your Machine’s Memory ............................................................ 5-18 Selecting a Caller ID from the Memory for Call Reply............................................................. 5-19 To Activate Certain Network Services When Using Call Reply .................................... 5-20 Call Reply to DDI numbers via Caller ID ..............5-21 Clearing the Caller ID Stored in Memory (For FAX-T96 only)........................................... 5-21 Printing Caller ID List............................................ 5-21 BT Call Sign (For U.K. Only) .................................... 5-22 To enable the machine to work with BT Call Sign (Only with your external phone) ....................... 5-22 6 Setup Send ........................................................................... 6-1 How to dial........................................................................ 6-1 Manual dialling............................................................ 6-1 One-Touch dialling ..................................................... 6-1 Speed-dialling.............................................................6-1 Search ........................................................................ 6-2 How to fax.........................................................................6-3 Automatic transmission .............................................. 6-3 Manual transmission................................................... 6-4 Sending a fax at the end of a conversation ................6-4 Basic sending operations ................................................. 6-5 Sending faxes using multiple settings ........................ 6-5 Contrast...................................................................... 6-5 Fax resolution.............................................................6-6 Multiple Resolution Transmission............................... 6-6 Manual and automatic fax redial.................................6-7 Cancelling a job while scanning, dialling and sending the document ............................................ 6-7 Cancelling a scheduled job......................................... 6-8 Advanced sending operations .......................................... 6-9 Electronic Cover Page................................................ 6-9 Cover Page for Next Fax Only ............................. 6-10
xi Always send Cover Page .....................................6-11 Using a printed Cover Page .................................6-12 Composing your own comments ..........................6-12 Overseas Mode ........................................................6-13 Call Reservation .......................................................6-13 Print Sample Call Back Message .........................6-14 Delayed Fax..............................................................6-15 Setting up Polled Transmission (Standard) ..............6-16 Setup for Polling Transmit with Secure Code...........6-17 Secure Polling...........................................................6-18 Memory Transmission ..............................................6-18 Out of memory message ..........................................6-19 Broadcasting.............................................................6-19 Interrupting Delayed Fax and Polled Transmit jobs ...6-20 TX Lock System........................................................6-20 Using TX Lock System .............................................6-21 Setting Up the TX Lock System for the First Time....................................................6-21 Changing the TX Lock System Password ............6-22 Switching TX Lock System ON.............................6-22 Switching OFF TX Lock System...........................6-23 7 Quick-Dial numbers and dialling options ..........................7-1 Storing numbers for easy dialling .....................................7-1 Storing One-Touch Dial numbers ...............................7-1 Storing Speed-Dial numbers.......................................7-3 Changing One-Touch and Speed-Dial numbers.........7-4 Setting up Groups for Broadcasting............................7-5 Dialling options .................................................................7-6 Manual dialling............................................................7-6 On Hook Dialling.........................................................7-6 One-Touch Dialling.....................................................7-7 Speed-Dialling ............................................................7-7 Search ........................................................................7-8 Pause .........................................................................7-8 Mute............................................................................7-8 Answering Calls with the Speakerphone (Only for FAX-T96) .................................................7-9 Redial (Telephone) .....................................................7-9 Redial (Fax) ................................................................7-9 Tone or Pulse ...........................................................7-10
xii 8 Remote Fax Options (Only for FAX-T94) ........................... 8-1 Programming a Fax Forwarding number.................... 8-1 Setting Fax Storage.......................................................... 8-2 Backup Print ............................................................... 8-2 Setting your remote access code ..................................... 8-3 Remote Retrieval.............................................................. 8-4 Using your remote access code .................................8-4 Remote commands .................................................... 8-5 Retrieving fax messages ............................................ 8-6 Changing your Fax Forwarding number.....................8-6 9 Message Manager (Only for FAX-T96) ............................... 9-1 Message Manager Mode.................................................. 9-1 Setting Up Message Manager.................................... 9-1 Flexible Memory Settings (Message Store) ............... 9-2 Setting the Message Store..................................... 9-3 Recording the Message Manager’s Outgoing Message (TAD MESSAGE) .................................. 9-4 Listening to the Outgoing Message (OGM)............ 9-4 Erasing the Outgoing Message (OGM).................. 9-5 Activating Message Manager Mode ........................... 9-5 Message Indicator ......................................................9-6 What Happens When the Memory Is Full............... 9-6 Playing Voice Messages ............................................ 9-7 Printing a Fax Message.............................................. 9-8 Backup Printing Option...............................................9-8 Erasing Messages......................................................9-9 To erase voice messages individually.................... 9-9 To erase messages all at once .............................. 9-9 Setting the Maximum Time for Incoming Messages.... 9-10 Setting the Toll Saver ............................................... 9-10 ICM Recording Monitor ............................................ 9-11 Recording a Conversation........................................ 9-11 Fax Forwarding/Paging ................................................. 9-12 Programming a Fax Forwarding Number ................. 9-12 Recording the Paging Outgoing Message (OGM).... 9-13 Programming the Paging Number............................ 9-13 Remote Retrieval............................................................ 9-14 Using the Remote Access Code...............................9-14 Changing the Remote Access Code ........................ 9-15 Remote Control Commands..................................... 9-16 Retrieving the Memory Status List............................ 9-18 Retrieving Fax Messages......................................... 9-18 Changing the Fax Forwarding Number .................... 9-19
xiii 10 Printing reports ..................................................................10-1 FAX settings and activity ................................................10-1 Customizing the Transmission Verification (Xmit) Report...................................................................10-1 Setting the Journal Period ........................................10-2 Printing reports .........................................................10-3 To print a report ........................................................10-3 11 Making copies ....................................................................11-1 Using the fax machine as a copier..................................11-1 Copy operations .............................................................11-1 Making a single copy ................................................11-2 Copy options: Single or Multiple copies, Sort/Stack, Reduce/Enlarge....................................................11-2 12 Important information ........................................................12-1 Important Safety Instructions..........................................12-1 Trademarks.....................................................................12-4 13 Troubleshooting and routine maintenance .....................13-1 Troubleshooting .............................................................13-1 Error messages ........................................................13-1 Printer Jam or Paper Jam.........................................13-3 Document Jam .....................................................13-3 Paper Jam ............................................................13-4 If you are having difficulty with the fax machine .......13-6 How to improve print quality ...........................................13-8 Cleaning the print head ........................................13-8 Routine maintenance....................................................13-10 Changing the ribbon ...............................................13-10 Cleaning the scanner..............................................13-14 Packing and shipping the machine...............................13-15 G Glossary ............................................................................... G-1 S Specifications ...................................................................... S-1 General............................................................................ S-1 Copy ................................................................................ S-1 Fax .................................................................................. S-2 14 Index .......................................................................................I-1 15 Accessory List .................................................................... A-1
INTRODUCTION 1 - 1 1 Using this Guide Thank you for buying a Brother fax machine. This fax machine is simple to use, with LCD screen instructions to guide you through programming it. You can make the most of the fax machine by taking a few minutes to read this Guide. Finding information All the chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or operation by checking the Index at the back of this Guide. Symbols used in this Guide Throughout this Guide you’ll see special symbols alerting you to important warnings, notes and actions. To make things clearer and to help you press the correct keys, we used special fonts and added some of the messages that will appear in the LCD. Introduction Bold Bold typeface identifies specific keys on the fax machine control panel. Italics Italicized typeface emphasizes an important point or refers you to a related topic. Courier New Courier New typeface identifies the messages on the LCD of the fax machine. Warnings inform you what to do to avoid possible personal injury. Cautions specify procedures you must follow or avoid to prevent possible damage to the machine. Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features. Improper Setup alerts you to devices and operations that are not compatible with the fax machine.
1 - 2 INTRODUCTION Part names and functions ■ Front view No. Name Description 1 Telephone Handset You can call someone by using this. 2 Handset Curled Cord To connect the machine and the telephone handset. 3 Paper Wire Extension Supports the recording paper. 4 Paper Tray Load recording paper here. 5 Paper Guides Press and slide it to fit the document width. 6 Control Panel Use the keys and display to control the fax machine. 7 Cover Open Lever To open top cover, lift this lever. 6 Control Panel 1 Telephone Handset 2 Handset Curled Cord 3 Paper Wire Extension 4 Paper Tray 5 Paper Guides 7 Cover Open Lever
INTRODUCTION 1 - 3 ■ Rear view No. Name Description 8 Telephone Line socket Plug in the modular plug on the telephone line here. 9 External Telephone Line socket (Not for the U.K.) Plug in the modular plug on the external telephone line here. 8 Telephone Line socket 9 External Telephone Line socket (Not for the U.K.)
1 - 4 INTRODUCTION FAX-T94 control panel overview 4 5 6 10 8 9 12 11 13 2 3 7 1 1 LCD (Liquid Crystal Display) Displays messages to help you set up and operate your machine. 2 Tel Use to shuttle the line between handset and monitor speaker. 3 Dial Pad Dials phone and fax numbers and can be used as a keyboard for entering information into your machine. # key lets you switch the dialling type during a telephone call from "PULSE" to "TONE". 4 Redial/Pause Re-dials the last number called. Also inserts a pause in autodial numbers. 5 Search/Mute Lets you dial stored phone numbers by pressing # and a two-digit number. Also lets you look up numbers stored in the dialling memory. Also, lets you put calls on hold. 6 R Use this key to gain access to an outside line and/or to recall the operator or transfer a call to another extension when it is connected to a PABX. 7 Receive Mode Use to select how your machine will handle incoming calls. 8 Resolution Sets the resolution when you send a fax or make a copy. 9 Stop/Exit Stops a fax, cancels an operation or exits from Menu mode.
INTRODUCTION 1 - 5 : Fax Start Starts an operation, such as sending a fax. A Copy/Reports With a document in the ADF: Makes a copy. Without a document in the ADF: Lets you access the Reports menu so you can select a report to print: HELP LIST, QUICK-DIAL, FAX JOURNAL, XMIT VERIFY, TEL.INDEX, USER SETTINGS and MEMORY STATUS List. B One-Touch Dial Keys These four keys give you instant access to previously stored phone numbers. C Navigation Keys: Menu/Set Lets you access the menu and programming mode and stores your settings in your machine. or Press to scroll forward or backward to set a menu selection. You can also use these keys to do an alphabetical search for the names of stored numbers. or Press to scroll through the menus and options. —OR— You can press these keys to adjust ring or speaker volume.
1 - 6 INTRODUCTION FAX-T96 control panel overview 4 5 6 10 8 9 12 11 13 14 2 3 7 1 15 16 17 1 LCD (Liquid Crystal Display) Displays messages to help you set up and operate your machine. 2 Speaker Phone Lets you speak to the person at the other end and dial telephone and fax numbers without lifting the handset. 3 Dial Pad Dials phone and fax numbers and can be used as a keyboard for entering information into your machine. # key lets you switch the dialling type during a telephone call from "PULSE" to "TONE". 4 Redial/Pause Re-dials the last number called. Also inserts a pause in autodial numbers. 5 Search/Mute Lets you dial stored phone numbers by pressing # and a two-digit number. Also lets you look up numbers stored in the dialling memory. Also, lets you put calls on hold. 6 R Use this key to gain access to an outside line and/or to recall the operator or transfer a call to another extension when it is connected to a PABX. 7 Receive Mode Use to select how your machine will handle incoming calls. 8 Resolution Sets the resolution when you send a fax or make a copy. 9 Stop/Exit Stops a fax, cancels an operation or exits from Menu mode.
INTRODUCTION 1 - 7 : Fax Start Starts an operation, such as sending a fax. A Copy/Reports With a document in the ADF: Makes a copy. Without a document in the ADF: Lets you access the Reports menu so you can select a report to print: HELP LIST, QUICK-DIAL, FAX JOURNAL, XMIT VERIFY, TEL.INDEX, USER SETTINGS and MEMORY STATUS List. B One-Touch Dial Keys These four keys give you instant access to previously stored phone numbers. C Erase Lets you delete voice messages, fax messages or all messages. D Play/Record Lets you listen to voice messages and print fax messages stored in memory. This also lets you record telephone calls. E MIC (Microphone) Picks up your voice when you speak to another party using Speaker Phone. F Digital TAD Lets you activate Message Manager. Also, notifies you that you have voice or fax messages in the memory. G Navigation Keys: Menu/Set Lets you access the menu and programming mode and stores your settings in your machine. or Press to scroll forward or backward to set a menu selection. You can also use these keys to do an alphabetical search for the names of stored numbers. or Press to scroll through the menus and options. —OR— You can press these keys to adjust ring or speaker volume.
1 - 8 INTRODUCTION About fax machines Fax tones and handshake When someone is sending a fax, the fax machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You’ll hear them after you dial and press Fax Start and they will continue for about 60 seconds after dialling. During that time, the sending machine must begin the “handshake” with the receiving machine. Each time you use automatic procedures to send a fax, you are sending CNG tones over the phone line. You’ll soon learn to listen for these quiet beeps each time you answer a phone on your fax line, so you will know if you are receiving a fax message. The receiving fax responds with fax receiving tones, which are loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the LCD shows RECEIVE. If the fax machine is set to the FAX ONLY mode, it will answer every call automatically with fax receiving tones. If the other person hangs up, the fax machine will continue to send the “chirps” for about 40 seconds, and the LCD continues to show RECEIVE. To cancel the receiving, press Stop/Exit. The fax ‘handshake’ is the time in which the sending machine’s CNG tones and the receiving machines “chirps” overlap. This must be for at least 2 to 4 seconds, so the fax machines can understand how each is sending and receiving the fax. The handshake cannot begin until the call is answered, and the CNG tones only last for about 60 seconds after the number is dialled. So it is important for the receiving machine to answer the call in as few rings as possible. When you have an external Telephone Answering Device (TAD) on your fax line, your TAD will decide the number of rings before the call is answered. Pay special attention to the directions for connecting a TAD in this chapter. (See Connecting an external telephone answering device (TAD) on page 1-11.)
INTRODUCTION 1 - 9 ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the fax machine to check a fax transmission while it is in progress. ECM transmissions are only possible between machines that both have this feature. If they do, you may send and receive fax messages that are continuously being checked by the machine. The fax machine must have enough memory for this feature to work.
1 - 10 INTRODUCTION Connections Connecting an external telephone You can connect a separate telephone to your machine, as shown below. . Whenever this external phone (or TAD) is in use, the screen displays EXT. TEL IN USE, and, if the fax handset is lifted, an alarm sounds. To disconnect the call on the external phone and switch to the fax, lift the handset and press Tel (for FAX-T94 only) or Speaker Phone (for FAX-T96 only). Extension Telephone External Telephone
INTRODUCTION 1 - 11 Connecting an external telephone answering device (TAD) Sequence You may choose to connect an answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine “listens” for fax calling (CNG) tones. If it hears them, the machine takes over the call and receives the fax. If it doesn’t hear CNG tones, the machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message. The TAD must answer within four rings (the recommended setting is two rings). The machine cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8 to 10 seconds of CNG tones left for the fax “handshake”. Make sure you carefully follow the instructions in this guide for recording your outgoing message. We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings. If you do not receive all your faxes, reduce the Ring Delay setting on your external TAD.
1 - 12 INTRODUCTION Connections The external TAD must be connected as shown above. 1 Set your external TAD to one or two rings. (The machine’s Ring Delay setting does not apply.) 2 Record the outgoing message on your external TAD. 3 Set the TAD to answer calls. 4 Set the Receive Mode to TAD:ANSWER MACH. (For FAX-T94 only). On FAX-T96, set the Receive Mode to TAD:MSG MGR. (See Choosing the Receive Mode on page 5-1.) Do not connect a TAD elsewhere on the same phone line (unless you have the Distinctive Ring service). TAD TAD
INTRODUCTION 1 - 13 Recording outgoing message (OGM) on an external TAD Timing is important in recording this message. The message sets up the ways to handle both manual and automatic fax reception. 1 Record 5 seconds of silence at the beginning of your message. (This allows the fax machine time to listen for the fax CNG tones of automatic transmissions before they stop.) 2 Limit your message to 20 seconds. 3 End your 20-second message by giving your Fax Receive Code for people sending manual faxes. For example: “After the beep, leave a message or send a fax by pressing 51 and Start.” We recommend beginning your OGM with an initial 5-second silence because the fax machine cannot hear fax tones over a resonant or loud voice. You may try omitting this pause, but if the fax machine has trouble receiving, then you must re-record the OGM to include it.
1 - 14 INTRODUCTION Using extension telephones (For U.K. only) It may be that your premises are already wired with parallel extension telephones, or you intend to add extension telephones to your line, in addition to your machine. While the simplest arrangement is straightforward parallel connection, there are some reasons as to why this arrangement will cause unsatisfactory service, the most obvious of which is inadvertent interruption of a facsimile transmission by someone picking up an extension telephone in order to make an outgoing call. Additionally, fax receive may not operate reliably in such a simple configuration. This machine may also be set to make a delayed transmission (i.e. a transmission at a pre-set time). This pre-set job may coincide with someone picking up an extension handset. Such problems can easily be eliminated however, if you arrange modification of your extension wiring circuit, such that extension devices are connected “downstream” of your machine, in a master/slave configuration. In such a configuration, this machine can always detect whether a telephone is in use, thus it will not attempt to seize the line during that time. This is known as “telephone off-hook detection.” The inadvisable configuration is shown in figure 1 below, and the recommended master/slave configuration is shown in figure 2. This new connection configuration can be arranged by contacting BT, Kingston upon Hull Telecommunications, your PABX maintainer or a qualified telephone installation company as appropriate. Simply explained, the extension telephone circuit should be terminated on a normal modular plug (BT 431A style), which in turn should be inserted into the modular socket of the white “T”-shaped connector provided as part of the line cord assembly.
1 - 16 INTRODUCTION Multi-Line Connections (PABX) Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PABX (Private Automatic Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the Fax machine for you. It is advisable to have a separate line for the Fax machine. You can then leave the Fax machine in FAX ONLY mode to receive faxes any time of day or night. If the Fax machine is to be connected to a multi-line system, ask your installer to connect the unit to the last line on the system. This prevents the unit from being activated each time a telephone call is received. If you are Installing the Fax machine to Work with a PABX 1 It is not guaranteed that the unit will operate correctly under all circumstances with a PABX. Any cases of difficulty should be reported first to the company that handles your PABX. 2 If all incoming calls will be answered by a switchboard operator, it is recommended that the Receive Mode be set to MANUAL. All incoming calls should initially be regarded as telephone calls. Custom features on your phone line If you have Voice Mail, Call Waiting, RingMaster, an answering service, an alarm system or other custom feature on one phone line it may create a problem with the operation of your fax machine. (See Custom features on a single line. on page 13-7.) As with all fax units, this machine must be connected to a two wire system. If your line has more than two wires, proper connection of the Fax machine cannot be made.
PAPER 2 - 1 2 About paper Handling and using plain paper ■ Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. Paper specifications for the paper tray Paper Size: A4 Weight: 64 to 90 g/m2 Thickness: 0.08 to 0.10 mm Capacity: up to 30 sheets The fax machine can only scan an image 208 mm wide, regardless of how wide the paper is. Do not use paper: ■ that is extremely shiny or highly textured ■ that is previously printed by a printer ■ that cannot be arranged uniformly when stacked ■ that is made with a short grain ■ that is curled, wrinkled paper, folded, ripped paper, or paper with staples, paper clips, paste, or tape attached. ■ Such as cardboard, newspaper, or fabric.
2 - 2 PAPER How to load paper To load paper 1 Fan the stack of paper well to avoid paper jams and mis-feeds. 2 Gently insert the paper. The side to be printed on must be face down. Tap the stack of paper so the edges are even. P r i n t S i d e Paper
ON-SCREEN PROGRAMMING 3 - 1 3 User-friendly programming The fax machine is designed to be easy to use with LCD on-screen programming using the navigation key. User-friendly programming helps you take full advantage of all the menu selections the fax machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program the fax machine. All you need to do is follow the instructions as they guide you through the menu selections and programming options. Menu table You can probably program the fax machine without the User’s Guide. But to help you understand the menu selections and options that are found in the fax machine programs, use the Menu table on page 3-4. Memory Storage If there is a power failure, you will not lose your menu settings because they are stored permanently. Temporary settings (such as Contrast, Overseas Mode, and so on) will be lost. You may also have to reset the date and time. On-Screen Programming You can program the fax machine by pressing Menu/Set followed by the menu numbers. For example to set RESOLUTION to FINE: Press Menu/Set, 3, 4 and or to select FINE. Press Menu/Set.
3 - 2 ON-SCREEN PROGRAMMING Navigation keys You can access the menu mode by pressing Menu/Set. When you enter the menu, the LCD scrolls. Press 1 for Initial Setup menu —OR— Press 2 for Setup Receive menu —OR— Press 3 for Setup Send menu —OR— Press 4 for Cancel Job menu —OR— Press 5 for Interrupt menu —OR— Press 6 for Set Quick-Dial menu —OR— Press 7 for Report Setting menu —OR— Press 8 for Remote Fax Opt menu (FAX-T94 only) Press 8 for Setup TAD menu (FAX-T96 only) —OR— Press 9 for Setup Melody menu (FAX-T96 only) —OR— Press 0 for Miscellaneous menu *Access the menu *Go to the next menu level *Accept an option *Scroll through the current menu level *Go back to the previous menu level *Go forward to the next menu level *Exit the menu SELECT ↑ ↓ & SET 1.INITIAL SETUP 2.SETUP RECEIVE 3.SETUP SEND 4.CANCEL JOB 5.INTERRUPT 6.SET QUICK-DIAL 7.REPORT SETTING 8.REMOTE FAX OPT (FAX-T94) 8.SETUP TAD (FAX-T96) 9.SETUP MELODY (FAX-T96) 0.MISCELLANEOUS
ON-SCREEN PROGRAMMING 3 - 3 You can scroll more quickly through each menu level by pressing the arrow keys or . You can then select an option by pressing Menu/Set when that option appears on the LCD. Then the LCD shows the next menu level. Press or to scroll to your next menu selection. Press Menu/Set. When you finish setting an option, the LCD shows ACCEPTED. Use to scroll backward if you passed your choices or want to save keystrokes.
3 - 4 ON-SCREEN PROGRAMMING Main Menu Menu Selections Options Descriptions Page 1.INITIAL SETUP 1.TONE/PULSE TONE PULSE Selects the dialling mode. 4-1 2.DATE/TIME — Enter date and time for LCD display and to print on transmissions. 4-1 3.STATION ID — Program the name, fax number to appear on each transmitted page. 4-2 4.BEEPER OFF LOW HIGH Adjust the volume level of the beeps when you press a key, an error occurs or a document is sent or received. 4-5 5.PBX ON OFF Turn on this function if the machine is connected to PABX (Private Automatic Branch Exchange.) 4-6 6.CLOCK CHANGE SUMMER WINTER Adjusts the fax machine’s clock by one hour for summer/winter time. 4-7 2.SETUP RECEIVE 1.RING DELAY (For FAX-T94) 00-04 (02-04 for Ireland) Sets the number of rings before your machine answers in FAX/TEL, FAX ONLY or TAD (Message Manager) mode. On FAX-T96, you can set Toll Saver feature. 5-4 (For FAX-T96) RING DELAY TOLL SAVER 2.F/T RING TIME 70 40 30 20 Sets the time for “FAX/TEL pseudo-ring” in FAX/TEL (F/T) Mode. 5-5 3.FAX DETECT ON SEMI OFF Receive fax messages without pressing the Fax Start key. 5-7 The factory setting (option) is shown in bold. Press the Menu numbers. (ex. Press 1, 1 for Tone/Pulse) —OR— to accept to exit to select to select
ON-SCREEN PROGRAMMING 3 - 5 Main Menu Menu Selections Options Descriptions Page 2.SETUP RECEIVE (Continued) 4.REMOTE CODE ON ( 51, #51, 81) OFF Enter code to activate or deactivate machine from a remote location or to transfer voice call from cordless phone to your machine. 5-12 5.REDUCTION AUTO 100% 93% 87% 75% Reduces size of image. 5-8 6.MEM.RECEIVE ON OFF Automatically stores any incoming faxes in its memory if it runs out of paper. 5-9 7.POLLING RX STANDARD SECURE TIMER Sets up your machine to poll another fax machine. 5-13 3.SETUP SEND 1.COVERPG SETUP NEXT FAX ONLY ON OFF PRINT SAMPLE Automatically sends a programmable cover page or prints a sample coverpage. 6-9 2.COVERPAGE NOTE — Program a customized message for fax cover page. 6-12 3.CONTRAST AUTO LIGHT DARK Change the lightness or darkness of a fax you are sending. 6-5 4.RESOLUTION STANDARD FINE S.FINE PHOTO Allows you to change resolutions page by page. 6-6 5.OVERSEAS MODE ON OFF Special setting for international transmissions. 6-13 The factory setting (option) is shown in bold. Press the Menu numbers. (ex. Press 1, 1 for Tone/Pulse) —OR— to accept to exit to select to select
3 - 6 ON-SCREEN PROGRAMMING Main Menu Menu Selections Options Descriptions Page 3.SETUP SEND (Continued) 6.CALL RESERVE ON OFF PRINT SAMPLE You can send a fax, then speak or print a sample call back message. 6-13 7.DELAYED FAX — Set your machine to send your documents later. 6-15 8.POLLED TX STANDARD SECURE Set up your machine with a document to be retrieved by another fax machine. 6-16 9.MEMORY TX NEXT FAX ONLY ON OFF You can send faxes from memory. 6-18 4.CANCEL JOB — — Cancel a delayed fax or polling job. 6-7 5.INTERRUPT — — Send a fax now, even if you have your machine set to send a fax later, or if you have it set for Polling. 6-20 6.SET QUICK-DIAL 1.ONE-TOUCH DIAL — Dial numbers stored in memory by pressing only one key. 7-1 2.SPEED-DIAL — Dial numbers stored in memory by pressing only four keys. 7-3 3.SETUP GROUPS — Set up a Group number for broadcasting. 7-5 7.REPORT SETTING 1.XMIT REPORT ON OFF Initial setup for Transmission Verification Report and Fax Journal period. 10-1 2.JOURNAL PERIOD EVERY 30 FAXES EVERY 6 HOURS EVERY 12 HOURS EVERY 24 HOURS EVERY 2 DAYS EVERY 7 DAYS OFF 10-2 The factory setting (option) is shown in bold. Press the Menu numbers. (ex. Press 1, 1 for Tone/Pulse) —OR— to accept to exit to select to select
ON-SCREEN PROGRAMMING 3 - 7 Main Menu Menu Selections Options Descriptions Page 8.REMOTE FAX OPT (FAX-T94 Only) 1.FAX FWD ON OFF Set your machine to forward faxes. 8-1 2.FAX STORAGE ON OFF Store incoming faxes in memory for fax forwarding and remote retrieval. 8-2 3.REMOTE ACCESS --- Set code for retrieving faxes. 8-3 4.PRINT DOCUMENT — Print incoming faxes stored in the memory. 5-12 8.SETUP TAD (FAX-T96 Only) 1.MESSAGE STORE DOC:ON DOC:OFF VOICE:ON VOICE:EXT VOICE:OFF Select if memory will store fax, voice or both. 9-3 2.BACKUP PRINT ON OFF Automatically prints a copy of faxes received into memory. 9-8 3.OGM TAD MESSAGE F/T MESSAGE PAGING MSG. Select/Record outgoing message. 9-4 4.ICM MAX.TIME 35-60 seconds Select maximum length of incoming messages. 9-10 5.ICM REC.MONITR ON OFF Select ON or OFF for voice messages as they come in. 9-11 6.FAX FWD/PAGING OFF FAX FORWARD PAGING Set fax machine to forward fax/message—OR—to call your pager. 9-12 7.REMOTE ACCESS --- Set code for retrieving messages. 9-14 The factory setting (option) is shown in bold. Press the Menu numbers. (ex. Press 1, 1 for Tone/Pulse) —OR— to accept to exit to select to select
3 - 8 ON-SCREEN PROGRAMMING Main Menu Menu Selections Options Descriptions Page 9.SETUP MELODY (FAX-T96 Only) 1.RING PATTERN SIGNAL MELODY1 MELODY2 MELODY3 MELODY4 Selects ring pattern. 4-8 2.MUSIC ON HOLD OFF MELODY1 MELODY2 MELODY3 MELODY4 Selects the music type or sets to off the music on hold. 4-8 0.MISCELLANEOUS 1.TX LOCK — Prohibits most functions except receiving faxes. 6-20 2.CALLER ID (U.K. only) ON OFF DISPLAY ID PRINT REPORT View and dial back, or print a list of the last 30 Caller IDs stored in memory. 5-17 3.BT CALL SIGN (U.K. only) ON OFF Use with BT Call Sign. 5-22 The factory setting (option) is shown in bold. Press the Menu numbers. (ex. Press 1, 1 for Tone/Pulse) —OR— to accept to exit to select to select
INITIAL SETUP 4 - 1 4 Getting started Setting Tone or Pulse dialling mode Your machine comes set for Tone dialling service (multi-frequency). If you have Pulse dialling service (rotary), you need to change the dialling mode. 1 Press Menu/Set, 1, 1. 2 Press or to select PULSE (or TONE). Press Menu/Set. 3 Press Stop/Exit. Setting the Date and Time The fax machine displays the date and time, and if you set up the Station ID it prints on every fax you send. If there is a power failure, you may have to reset the date and time. All other settings will not be affected. 1 Press Menu/Set, 1, 2. 2 Enter the last two digits of the year. Press Menu/Set. 3 Enter two digits for the month. Press Menu/Set. (For example, enter 09 for September, or 10 for October.) 4 Enter two digits for the day. Press Menu/Set. (For example, enter 06.) Initial Setup 1.TONE/PULSE 2.DATE/TIME
4 - 2 INITIAL SETUP 5 Enter the time in 24-Hour format. Press Menu/Set. (For example, enter 15:25 for 3:25 P.M.) 6 Press Stop/Exit. The LCD now shows the date and time you set whenever the fax machine is in Standby mode. Setting the Station ID You should store your name or company name and fax number to be printed on all fax pages that you send. It is important that you enter the fax and telephone numbers in the internationally standardised format, i.e. in accordance with the following strict sequence: ■ The “+” (plus) character (by pressing key) ■ Your Country Code (e.g. “44” for the United Kingdom, “41” for Switzerland) ■ Your local area code minus any leading “0” (“9” in Spain) ■ A space ■ Your number on the local exchange, using spaces to aid readability as appropriate. As an example, if the machine is installed in the United Kingdom and the same line is to be used for both fax and voice calls, and your national telephone number is 0161 444 5555, then you must set the fax and telephone number parts of your station ID as: +44 161 444 5555. 1 Press Menu/Set, 1, 3. 2 Enter your fax number (up to 20 digits). Press Menu/Set. You must enter a fax number to continue (up to 20 digits). If you do not enter a fax number, you cannot enter any more information. You cannot enter a hyphen. 3.STATION ID
INITIAL SETUP 4 - 3 3 Enter your telephone number (up to 20 digits). Press Menu/Set. (If your telephone number and fax number are the same, enter the same number again). 4 Use the dial pad to enter your name (up to 20 characters). Press Menu/Set. (See Entering text below.) 5 Press Stop/Exit. The LCD will show the date and time. Entering text When you are setting certain functions, such as the Station ID, you may need to type text into the fax machine. Most number keys have three or four letters printed below them. The keys for 0, # and do not have printed letters because they are used for special characters. By pressing the appropriate number key repeatedly, you can access the character you want. The telephone number will appear on cover pages you send. If the Station ID has already been programmed, the LCD will ask you to press 1 to make a change or 2 to exit without changing. Press Key one time two times three times four times 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 8 T U V 8 9 W X Y Z
4 - 4 INITIAL SETUP Inserting spaces To enter a space, press once between numbers and twice between characters. Making corrections If you entered a letter incorrectly and want to change it, press to move the cursor after the last correct letter. Then press Stop/Exit. All the letters above and to the right of the cursor will be deleted. Re-enter the correct characters. You can also back up and type over incorrect letters. Repeating letters If you need to enter a character that is on the same key as the previous character, press to move the cursor to the right. Special characters and symbols Press , # or 0, and then press or to move the cursor under the special character or symbol you want. Then press Menu/Set to select it. Press for (space) ! " # $ % & ’ ( ) + , - . / Press # for : ; < = > ? @ [ ] ^ _ Press 0 for Ä Ë Ö Ü À Ç È É 0
INITIAL SETUP 4 - 5 Setting the Beeper Volume You can change the beeper volume. The default (original) setting is LOW. When the beeper is on, the fax machine beeps every time you press a key or make a mistake and when a fax is being sent or received. 1 Press Menu/Set, 1, 4. (LOW, HIGH or OFF) 2 Press or to select your option. 3 When the LCD shows the option you want. Press Menu/Set. 4 Press Stop/Exit. Setting the Speaker Volume You can adjust the speaker volume. You must lift the handset, then press Tel (for FAX-T94 only) or Speaker Phone (for FAX-T96 only) before you can adjust the volume. Press or to adjust the volume level. The display shows the setting you are choosing. Each key press change the volume to the next setting. To exit, press Tel (for FAX-T94 only) or Speaker Phone (for FAX-T96 only). The new setting will remain until you change it again. Setting the Ring Volume You can adjust the ring volume when your machine is idle. You can select a ring volume level or press until the ring is off. Press or to adjust the volume level. With each key press, your machine rings so you can hear the current setting and the screen displays the setting you are choosing. Each key press changes the volume to the next setting. The new setting will remain until you change it again. 4.BEEPER
4 - 6 INITIAL SETUP PABX and TRANSFER The machine is initially set to be connected with PSTN (Public Switched Telephone Network) lines. However, many offices use a central telephone system or Private Automatic Branch Exchange (PABX). Your fax can be connected to most types of PABX. The recall facility on the machine supports timed break recall only (TBR), PABXs normally can work with this for gaining access to an outside line, or for transferring a call to another extension: The feature works when the R key is pressed. Setting PABX If your machine is connected to a PABX system, set PBX:ON. If not, set OFF. 1 Press Menu/Set, 1, 5. 2 Press or to select ON (or OFF). 3 Press Menu/Set. 4 Press Stop/Exit. You can program an R keypress as part of a number stored in a One-Touch or Speed-Dial location. When programming the One-Touch or Speed-Dial number (Function menu 6-1 or 6-2) press R first (the screen displays “!”), then enter the telephone number. If you do this, you do not need to press R each time before you dial using a One-Touch or Speed-Dial location. (See One-Touch dialling on page 6-1 and Speed-dialling on page 6-1.) However, if PABX is set to OFF, you can’t use the One-Touch or Speed-Dial number that an R keypress is programmed into. 5.PBX
INITIAL SETUP 4 - 7 Setting the Clock Change You can easily let the machine's clock gain or lose one hour by using this feature. 1 Press Menu/Set, 1, 6. 2 Press or to select To SUMMER TIME ? (or TO WINTER TIME ?). 3 Press Menu/Set. 4 Press 1 to change to Winter Time or Summer Time. —OR— Press 2 to exit without changing. 6.CLOCK CHANGE
4 - 8 INITIAL SETUP Melody Settings (Only for FAX-T96) Setting the Ring Pattern You can select a ring pattern from signal (regular ring pattern) or 4 types of melody. The default setting is SIGNAL. 1 Press Menu/Set, 9, 1. 2 Press or to select SIGNAL, MELODY1, MELODY2, MELODY3 or MELODY4 and press Menu/Set. 3 Press Stop/Exit. Setting the Music on Hold You can select the music on hold. You can also set the music to OFF. 1 Press Menu/Set, 9, 2. 2 Press or to select MELODY1, MELODY2, MELODY3 or MELODY4 or OFF. Press Menu/Set. 3 Press Stop/Exit. Even if you select a melody for rings, F/T pseudo-ring cannot be changed to the melody. 1.RING PATTERN
SETUP RECEIVE 5 - 1 5 Basic receiving operations Choosing the Receive Mode There are four different Receive Modes for the fax machine. You can choose the mode that best suits your needs. * In FAX/TEL mode you must set the Ring Delay and F/T Ring Time. If you have extension phones on the line, keep the Ring Delay set to 4 rings. Setup Receive LCD How it works When to use it FAX ONLY (automatic receive) The fax machine automatically answers every call as a fax. For dedicated fax lines. FAX/TEL* (fax and telephone) The fax machine controls the line and automatically answers every call. If the call is a fax it will receive the fax. If the call is not a fax it will ring(pseudo/double ring) for you to pick up the call. Use this mode if you expect to receive lots of fax messages and few telephone calls. You cannot have an answering machine on the same line, even if it is on a separate wall socket on the same line. You cannot use the telephone company’s Voice Mail in this mode. TAD:ANSWER MACH. (with an External Answering Machine) (FAX-T94 only) The external answering device (TAD) automatically answers every call. Voice messages are stored on the external TAD. Fax messages are printed. Use this mode if you have an external answering machine on your phone line. The TAD setting works only with an external answering machine. Ring Delay and F/T Ring Time do not work in this setting. MANUAL (manual receive) You control the phone line and must answer every call yourself. Use this mode when you are using a computer modem on the same line or if you don’t receive many fax messages or with Distinctive Ring. If you hear fax tones, wait until the machine takes over the call, then hang up. (See Fax Detect on page 5-7.) TAD:MSG MGR (FAX-T96 only) The fax machine automatically answers every call. The messages are stored in order on a first come first served basis. Use this mode to record voice or fax messages into the machine’s memory. (See Message Manager on page 9-1.)
5 - 2 SETUP RECEIVE FAX-T94 FAX-T96 09/06 15:25 FAX 09/06 15:25 TAD MNL:MANUAL FAX:FAX ONLY F/T:FAX/TEL TAD:ANSWER MACH. (Only for FAX-T94) MNL:MANUAL FAX:FAX ONLY F/T:FAX/TEL TAD:MSG MGR (Only for FAX-T96) Current Answer Mode Current Answer Mode
SETUP RECEIVE 5 - 3 To select or change your Answer Mode 1 Press Receive Mode. The screen displays your current selection. The options on FAX-T94 are: The options on FAX-T96 are: Or, if TAD Mode is switched ON by pressing (Digital TAD button), it overrides your Answer Mode Setting, so the display shows: 2 Continue to press Receive Mode until your new selection appears. After 2 seconds, the screen returns to the date and time display, along with your new Answer Mode setting. If you are changing Answer Mode while in another operation, the screen returns to the current operation display. FAX ONLY FAX/TEL TAD:ANSWER MACH. MANUAL FAX ONLY FAX/TEL MANUAL TAD:MSG MGR
5 - 4 SETUP RECEIVE Setting the Ring Delay The Ring Delay sets the number of times the fax machine rings before it answers in FAX ONLY or FAX/TEL mode. 1 Press Menu/Set, 2, 1. If you have a FAX-T94, go to Step 3. 2 Press or to select RING DELAY, and press Menu/Set. 3 Press or to select how many times the line rings before the machine answers, and press Menu/Set when the screen displays your selection. 4 Press Stop/Exit. (FAX-T96 only) When Toll Saver is ON, it overrides your Ring Delay setting. Toll Saver must be off for the machine to operate using your Ring Delay setting. (See Setting the Toll Saver on page 9-10.)
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