Bosch TES50129RW manual

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  • Brand: Bosch
  • Product: Coffee maker
  • Model/name: TES50129RW
  • Filetype: PDF
  • Available languages: Dutch, English, German, French, Polish, Russian, Italian

Table of Contents

Page: 3
D
C
B
19
18
20
8e
6e
8a 8b
8c
6a 6c
6b
6d 8d
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E
5b
5d
5c
5a
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Robert Bosch Hausgeräte GmbH
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Dear Coffee Connoisseur,
Congratulations on purchasing this fully
automatic espresso machine from Bosch.
Safety instructions
Please read the operating instructions
carefully and keep them for future refer-
ence. Please pass on these manuals to
the new owner if you sell the appliance.
This fully automatic espresso machine is
designed for preparation of small
amounts of coffee for domestic use or
for use in non-commercial, household-
like environments, such as staff kitchens
in shops, offices, agricultural and other
small businesses or for use by guests at
bed-and-breakfast establishments, small
hotels and similar residential facilities.
¡
¡ Risk of electric shock
Connect and operate the appliance only in
accordance with the specifications on the
rating label.
Do not use if either the power cord or the
appliance is damaged.
Use indoors at room temperature only.
This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities, or
lack of experience and knowledge, unless
they have been given supervision or in-
struction concerning use of the appliance by
a person responsible for their safety.
Keep children away from the appliance.
Children should be supervised to ensure
that they do not play with the appliance.
In the event of malfunction, unplug the ap-
pliance immediately.
To avoid potential hazards, repairs such as
replacing a damaged cord should only be
performed by our service personnel.
Contents
Included in delivery.
.....................................7
At a glance..................................................7
Controls.......................................................8
−	Power on/off switch O / I...........................8
−	Service button A.....................................8
−	Steam button B.......................................8
−	Start button C.
.........................................8
−	LED display..............................................8
−	“Coffee strength” rotary knob...................9
−	“Drink selection” rotary knob....................9
−	Milk frother...............................................9
Before using for the first time......................9
Water filter.................................................10
Settings.....................................................11
−	Water hardness......................................11
−	Automatic switch-off...............................12
−	Setting the brewing temperature............12
−	Adjusting the grind settings....................12
Preparation using coffee beans.
................13
Preparation using ground coffee...............13
Dispensing hot water.................................13
Preparing milk froth...................................14
Maintenance and daily cleaning................14
−	Cleaning the milk frother........................15
−	Cleaning the brewing unit......................16
Tips on saving energy...............................17
Service programme...................................17
Frost protection.........................................18
Accessories...............................................18
Disposal.
....................................................18
Guarantee.................................................19
Simple troubleshooting..............................20
Technical specifications.............................22
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At a glance
Figures A, B, C, D and E on the fold-out
pages
	 1	 Bean container
	 2	 Aroma cover
	 3	 Selector for grind setting
	 4	 Drawer
		 (ground coffee / cleaning tablet)
	 5	 Brewing unit (Figure E)
		 a) Brewing unit
		 b) Door
		 c) 
Pushbutton
		 d) Lock
	 6 	Milk frother (Figure C)
		 a)	Steam valve
		 b)	Metal sleeve
		 c)	Frothing tube
		 d)	Steam nozzle
		 e)	Air hole
	 7	 Height-adjustable coffee outlet
	 8	 Drip tray (Figure D)
		 a)	Panel
		 b)	Coffee grounds container
		 c)	Drip tray for coffee outlet
		 d)	Grate for coffee outlet
		 e) Float
	 9	 Power on/off switch O / I
	
10	 Start button C
	
11	 Steam button B
12	 Service button A
13	 “Coffee strength” rotary knob
	
14	 “Drink selection” rotary knob
	
15	 LED display
	
16	 Removable water tank
	
17	 Water tank lid
	
18	
Measuring spoon
(insertion aid for water filter)
19	
Storage compartment for
measuring spoon
20	 Power cable with storage compartment
Never immerse the appliance or power cord
in water.
Do not reach into the grinding unit.
Use the appliance only in frost-free rooms.
¡
¡ Risk of scalding
The milk frother outlet (6) gets very hot.
After use, allow to cool down first before
touching.
Use this appliance only after the milk frother
(6) has been fully assembled and installed.
¡
¡ Risk of suffocation
Do not allow children to play with packaging
material.
Included in delivery
(see overview image at the start of the
operating instructions)
1		
TES501 fully automatic
espresso machine
2		 Operating instructions
3		 Water hardness testing strips
4		 Measuring spoon
5		 Grease (tube)
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Robert Bosch Hausgeräte GmbH
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Controls
Power on/off switch O / I
The power on/off switch O / I (9) is used to
switch the appliance on or to switch it off
completely (power supply off).
Important: Before switching off, run the
rinse programme or use the service button
(12) to switch off.
Service button A
When the service button (12) is pressed
briefly, the appliance rinses and switches
off. If the service button (12) flashes, the
service programme needs to be run. Press
and hold the service button (12) to start
the service programme. The service button
(12) flashes while the service programme is
running and turns off when the programme
has ended.
Steam button B
Press the steam button (11) to generate
steam for frothing milk.
Start button C
Press the start button (10) to start preparing
a drink. Press again during drink prepara-
tion to stop the dispensing process early.
LED display
The various LEDs light up and flash to indi-
cate the following:
D lights up The water tank is empty and
needs to be refilled.
D flashes The water filter is exhausted
and needs to be replaced.
E lights up The bean container is empty
and needs to be refilled.
F lights up The steam valve needs to be
opened or closed.
F flashes Depending on the setting,
steam or hot water is coming
out of the milk frother.
G lights up When G is selected using
the “coffee strength” rotary
knob, the symbol lights up
while ground coffee is being
dispensed.
H lights up The drip tray is missing or has
not been inserted correctly.
Insert the drip dray.
H flashes The trays are full. Empty the
trays and reinsert them.
I lights up The brewing unit door is open.
Close the door.
I flashes Remove and clean the brew-
ing unit.
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“Coffee strength” rotary knob
This rotary knob (13) is used
to adjust the coffee strength
or select the setting for pre-
ground coffee.
h
to
g
G
Very mild
Mild
Medium
Strong
Ground coffee
“Drink selection” rotary knob
This rotary knob (14) is
used to select the required
beverage and quantity. It is
also used to change user
settings.
a
to
c
Small espresso
Espresso
Small café crème
Café crème
Large café crème
b
to
d
2 small espressos
2 espressos
2 small café crèmes
2 café crèmes
2 large café crèmes
Milk frother
Pull the milk frother (6a) out to open it and
push it back in to close it.
Before using for
the first time
General
Fill the water tank with fresh, uncarbonated
water only and preferably use only beans
or coffee blends suitable for fully automatic
espresso and coffee machines. Do not
use coffee beans that have been glazed,
caramelised or treated with other additives
containing sugar, since they will block the
brewing unit.
The water hardness setting can be adjusted
on this appliance. The factory setting for the
water hardness is 4. Check the hardness
of the water you use with the enclosed test
strip. If the test reveals a value other than
4, change the setting on the appliance ac-
cordingly after switching on (see “Settings”,
“Water hardness” on page 11).
Setting up the appliance
1. Place the fully automatic espresso ma-
chine on a flat, water-resistant surface
that can take its weight. The ventila-
tion slots on the appliance must not be
covered.
2. Pull out the mains plug from the cable
compartment (20) and plug it in. Adjust
the length of the cable by pushing it
back in and pulling it out. To do this,
place the appliance with its back flush
with the edge of the work surface and
either pull the cable downwards or
push it upwards.
3. Assemble the milk frother. Only use the
appliance when the milk frother (6) is
completely assembled and fitted.
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Robert Bosch Hausgeräte GmbH
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4.	 Lift the water tank lid (17).
5.	 Remove and rinse the water tank (16)
and fill it with fresh cold water. Do not fill
above the max mark.
6.	 Replace the water tank (16) and push it
firmly downwards into place.
7.	 Close the water tank lid (17).
8.	 Fill the bean container (1) with coffee
beans (for preparation using ground
coffee see „Preparation using ground
coffee“ on page 13).
9.	 Press the power on/off switch O / I (9) to
switch on the appliance. LED D flashes
and LED F lights up.
10.	Place a container under the milk frother
outlet (6).
11.	Carefully pull out the milk frother (6)
to open it. The appliance rinses out
the milk frother (6) with water. LED F
flashes.
12.	When LED F lights up constantly,
press in the milk frother (6) to close it.
The appliance heats up and rinses. Some
water will run out of the coffee outlet. When
buttons A (12), B (11) and C (10) light
up, the appliance is ready for use.
Switching off the appliance
If the appliance has not been used for
an hour, it rinses automatically and then
switches off (the length of time can be ad-
justed, see “Settings”, “Automatic switch-off”
on page 11).
Exception: The appliance switches off with-
out rinsing if only hot water or steam was
dispensed.
To switch the appliance off manually before
this, press the service button (12). The ap-
pliance rinses and switches off.
Note: If the appliance is being used for the
first time, the service programme has been
run, or the appliance has not been oper-
ated for a long period, the first beverage will
not have the full aroma and should not be
consumed.
When the fully automatic espresso machine
is first used, you will achieve a suitably thick
and stable “crema” only after the first few
cups have been dispensed.
If the appliance is in use for a long period of
time, water droplets will form on the ventila-
tion slits. This is normal.
Water filter
Using a water filter can prevent a build-up
of limescale deposits.
A new water filter must be rinsed before it
can be used. To do this, proceed as follows:
1.	 Press the water filter firmly into the emp-
ty water tank with the aid of the measur-
ing spoon (18).
2.	 Fill the water tank (16) with water up to
the max mark.
3.	 Turn the rotary
knob (13) to position
4.	 Press and hold buttons B (11) and A
(12) simultaneously for at least
5 seconds. Either   “off” or   “on”
lights up.
5.	 Press the start button (10) to select “on”.
6.	 Press and hold the start button (10) for
at least 5 seconds to confirm. All of the
LEDs light up briefly.
7.	 LED D flashes and LED F lights up.
8.	 Place a container with a capacity of 0.5
litres under the milk frother outlet (6).
9.	 Pull out the milk frother (6) to open it.
LED F flashes.
10.	Water will now flow through the filter and
rinse it.
11.	When LED F lights up constantly,
press in the milk frother (6) to close it.
12.	Empty the container.
The appliance is ready to use again.
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Information: Rinsing the filter simultane-
ously activates the setting for the change
filter display (= LED D flashes).
The filter is no longer effective when the
change filter display appears, or at the
latest after two months. It needs to be re-
placed for reasons of hygiene and so that
there is no build-up of limescale (this could
damage the appliance). Replacement filters
can be obtained from retailers (TCZ7003) or
from customer service (467873). If no new
filter is inserted, change the setting for the
filter (see "Water hardness”).
Information: You can use the filter indicator
to mark the month in which you inserted the
filter. You can also mark the month in which
you will need to replace the filter next (at
the latest after two months).
Information: If the appliance has not been
used for a prolonged period (for example,
when you are on vacation), the existing filter
should be rinsed before the appliance is
used again. To do so, dispense a cup of hot
water and pour it away.
Settings
You can customize the settings on the
appliance.
You can make the following adjustments:
Water hardness
The water hardness setting can be adjusted
on this appliance. It is important to set the
water hardness correctly so that the ap-
pliance can accurately indicate when it is
time to run the descale process. The factory
setting for the water hardness is 4. You can
establish the water hardness either by us-
ing the test strip provided or by asking your
local water provider.
Dip the test strip in the water briefly, shake
it gently and check the result after one
minute.
Level Water hardness
German (°dH) French (°fH)
1
2
3
4
1-7
8-14
15-21
22-30
1-13
14-25
26-38
39-54
If you wish to change the default degree of
water hardness, or if you have inserted a
water filter, proceed as follows:
1. Turn the rotary
knob (13) to position
2. Press and hold buttons B (11) and A
(12) simultaneously for at least 5 sec-
onds. The set water hardness is indi-
cated by the number of LEDs that now
light up.
3. Now press the start button (10) repeat-
edly until the required water hardness
is indicated, e.g., for water hardness 3,
LEDs D, E and F will light up.
4. Press and hold the start button (10) for
at least 5 seconds. The set number of
LEDs will light up to indicate that the se-
lected water hardness has been saved
successfully.
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Important: If a water filter is used (special
accessory order no. 461732), proceed as
follows, see „Water filter“ on page 10.
Note: If no button is pressed within 90 sec-
onds, the appliance switches to stand-by
mode without saving the new settings. In
this case, the previously saved water hard-
ness setting is retained.
Automatic switch-off
Here you can set the period of time after
which the appliance should switch off au-
tomatically following the last drink prepa-
ration. A time between 15 minutes and 4
hours can be set. The default time is 1 hour,
but this can be shortened to save energy.
1.	 Turn the rotary
knob (13) to position
2.	 Press and hold buttons B (11) and A
(12) simultaneously for at least 5 sec-
onds. The time after which the appliance
should switch off is indicated by the
number of LEDs that now light up.
3.	 Now press the start button (10) repeat-
edly until the required number of LEDs
light up to indicate the switch-off time:
D = 15 minutes
D and E = 30 minutes
D, E and F = 45 minutes
D, E, F and G = 1 hour
D, E, F, G and H = 2 hours
D, E, F, G, H and I = 4 hours
4.	 Press and hold the start button (10) for
at least 5 seconds. The set number of
LEDs will light up to indicate that the
selected switch-off time has been saved
successfully.
Note: If no button is pressed within 90 sec-
onds, the appliance switches to stand-by
mode without saving the new settings. In
this case, the previously saved switch-off
time is retained.
Setting the brewing temperature
The brewing temperature can also be set.
1.	 Turn the rotary
knob (13) to position
2.	 Press and hold buttons B (11) and
A (12) for at least 5 seconds. The set
brewing temperature is indicated by the
number of LEDs that now light up.
3.	 Now press the start button (10) repeat-
edly until the required number of LEDs
light up to indicate the temperature:
LED D = low
LED D and E = medium
LED D, E,and F = high
4.	 Press and hold the start button (10) for
at least 5 seconds. The set number of
LEDs will light up to indicate that the
selected temperature has been saved
successfully.
Note: If no button is pressed within 90
seconds, the appliance switches to stand-
by mode without saving the new settings.
In this case, the previously saved brewing
temperature setting is retained.
Adjusting the grind settings
The selector (3) for grind setting adjusts the
grind settings from coarse to fine.
Caution
Adjust the grinding unit only while it is run-
ning! Otherwise the appliance may be dam-
aged. Do not reach into the grinding unit.
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●
● With the grinding unit running, adjust the
selector (3) from fine (a:  turn anticlock-
wise) to coarse (b: turn clockwise).
a b
Information: The effects of the new grind
setting will not become apparent until after
the second cup of coffee.
Tip: Choose a finer grind for dark roasted
beans and a coarser grind for lighter beans.
Preparation using coffee
beans
This fully automatic espresso machine
grinds beans freshly for each brew.
Tip: If possible, use only beans for fully
automatic coffee and espresso machines.
For optimal quality, deep-freeze the beans
or store in a cool place in sealed containers.
Coffee beans can be ground while frozen.
Important: Fill the water tank (16) with
fresh water every day. The water tank (16)
should always contain sufficient water for
operating the appliance.
Different coffee drinks can be prepared
quite simply at the press of a button.
Preparation
The appliance must be ready for use.
1.	 Place the pre-warmed cup(s) under the
coffee outlet (7).
Tip: For a small espresso, always pre-
heat the cup, e.g. using hot water.
2.	 Select the required coffee and the re-
quired quantity by turning the upper
rotary knob (14).
3.	 Select the required coffee strength by
turning the lower rotary knob (13).
4.	 Press the start button (10).
The coffee is brewed and then dispensed
into the cup(s).
Press the start button (10) again to stop the
brewing process early.
Preparation using ground
coffee
This fully automatic espresso machine can
also be operated using ground coffee (not
instant coffee powder).
Important: Fill the water tank (16) with
fresh water every day. The water tank (16)
should always contain sufficient water for
operating the appliance.
Preparation
1.	 Open the drawer (4).
2.	 Put ground coffee into the drawer (maxi-
mum two level measuring spoons).
Caution: Do not use whole beans or
instant coffee.
3.	 Close the drawer (4).
4.	 Turn the bottom rotary knob (13) to the
symbol G.
5.	 Press the start button (10).
The coffee is brewed and flows into the cup.
Dispensing hot water
¡
¡ Risk of burns!
The milk frother (6) gets very hot. Hold the
milk frother (6) by the plastic part only.
The appliance must be ready for use.
1.	 Place a pre-heated cup or glass under
the milk frother outlet (6).
2.	 Pull out the milk frother (6) to open it.
The appliance heats up. Hot water runs
out of the milk frother outlet (6) for about
40 seconds.
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3. Stop the process by pushing in the milk
frother (6).
Preparing milk froth
¡
¡ Risk of burns!
The milk frother (6) gets very hot. Hold the
milk frother (6) by the plastic part only.
Tip: You can froth the milk first and then
dispense coffee, or froth the milk separately
and pour it onto the coffee.
The appliance must be ready for use.
1. Press button B (11).
Button B flashes and the appliance
now heats up for approximately 20
seconds.
2. As soon as button and LED F lights
up, immerse the milk frother so that it
reaches the bottom of a cup or glass
that is one-third filled with milk.
3. Pull out the milk frother (6) to open it.
¡
¡ Risk of burns!
Escaping steam is very hot and may cause
liquids to sputter. Do not touch the metal
sleeve or aim it at anyone.
4. Froth the milk.
5. Push the milk frother (6) in to close it.
Tip: For optimal milk froth, if possible use
cold milk with a fat content of at least 1.5%.
Important: Dried milk residue is difficult
to remove, so the milk frother (6) must be
cleaned with lukewarm water immediately
after use.
Maintenance and daily
cleaning
¡
¡ Risk of electric shock
Unplug the appliance before cleaning it.
Never immerse the appliance in water.
Do not use a steam cleaner.
● Wipe the housing with a soft, damp cloth.
● Do not use abrasive cloths or cleaning
agents.
● Always remove any traces of limescale,
coffee, milk and descaler immediately.
Such residue can cause corrosion.
● Pull the drip tray (8c) with the coffee
grounds container (8b) forwards and out.
Remove the panel (8a) and grate (8d).
Empty and clean the drip tray and coffee
grounds container.
● Remove the drawer (4) and clean.
● Remove float (8e) and clean with a damp
cloth.
● Do not put the following items in the
dishwasher: panel (8a), float (8e),
drawer (4), brewing unit (5a).
● The following items are dishwasher-safe:
drip tray (8c), coffee grounds container
(8b), grate (8d), aroma cover (2) and
measuring spoon (18).
● Wipe out the inside of the appliance (tray
holders and drawer).
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Important: The drip tray (8c) and coffee
grounds container (8b) should be emp-
tied and cleaned daily to prevent mould
developing.
Note: If the appliance is cold when switched
on with the power on/off switch O/I (9) or if
it switches off automatically after coffee has
been dispensed, the appliance performs an
automatic rinse.
Important: If the appliance is not used for
a prolonged period (for example, when you
are on vacation), clean the entire appliance
thoroughly, including the milk system and
brewing unit.
Cleaning the milk frother
The milk frother (6) must be cleaned after
each use in order to remove residues.
Important: Let the milk frother cool down
before you remove it.
Dismantle the milk frother for cleaning:
1. To remove, take hold of the metal sleeve
and pull it downwards and off.
2. Twist the steam nozzle (6d) anticlock-
wise and remove it.
1
2
6d
3. Remove the frothing tube (6c).
6c
4. Clean the individual parts with a deter-
gent solution and a soft brush. If neces-
sary, soak in a warm detergent solution.
Clean the air hole (6e) thoroughly.
6e
5. Rinse all parts with clean water and dry.
6. Fit the steam nozzle (6d) and frothing
tube (6c) back into the metal sleeve.
1 2
6d
6c
7. Twist the steam nozzle clockwise until
the marks are aligned.
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8. Attach the milk frother to the steam
valve. Check that the red mark on the
steam valve is covered.
¡
¡ Risk of scalding
Only use the appliance when the milk froth-
er (6) is completely assembled and fitted.
Cleaning the brewing unit
Clean the brewing unit regularly.
To pre-clean the brewing unit automatically:
Press the service button (12) briefly. The
appliance will rinse if coffee was dispensed
previously. It then switches off.
In addition to the automatic cleaning pro-
gramme, the brewing unit (5a) should be
removed regularly for cleaning (Figure E at
the beginning of the instructions).
1. Press the power on/off switch O/I (9) to
switch off the appliance. All lights go off.
2. Open the door (5b) to the brewing unit.
3. Slide the red lock (5d) on the brewing
unit completely to the left.
4. Press the red pushbutton (5c), grasp the
brewing unit by the recessed grips and
withdraw it from the appliance.
5. Rinse the brewing unit (5a) thoroughly
under running water.
Important: Do not clean with detergent or
other cleaning agents and do not put it in
the dishwasher.
6. Wipe out the inside of the appliance
thoroughly with a damp cloth and re-
move any coffee residues.
7. Allow the brewing unit (5a) and the inte-
rior of the appliance to dry.
8. Reinsert the brewing unit (5a) fully into
the appliance.
9. Slide the red lock (5d) fully to the right
and close the door (5b).
Note: After cleaning thoroughly, the seals
on the brewing unit should be greased
regularly to keep them in ideal condition.
Apply a thin layer of the special grease
intended for this purpose (orderno. 311368)
all around the seals.
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Tips on saving energy
●
● The fully automatic espresso machine
switches off automatically after one hour
(default setting). The default time of one
hour can be shortened (see “Settings”,
“Automatic switch-off” on page 11).
●
● Switch off the fully automatic espresso
machine when not in use. To do this,
press the service button (12). The appli-
ance rinses and switches off.
●
● If possible, do not interrupt coffee or milk
froth dispensing. Stopping a process
prematurely results in higher energy con-
sumption and the drip tray fills up more
quickly.
●
● Descale the appliance regularly to avoid
a build-up of limescale. Limescale residue
results in higher energy consumption.
Service programme
Duration: approx. 35 minutes
Depending on use, the service button (12)
flashes at certain intervals.
The appliance should be cleaned and
descaled immediately using the service
programme. If the service programme is
not run as instructed, the appliance may be
damaged.
Caution
Follow the instructions for using the descal-
ing and cleaning agents for each service
programme. Please observe the safety
instructions on the packaging of the cleaning
agent.
Never interrupt the service programme.
Do not drink the liquids.
Never use vinegar, vinegar-based products,
citric acid or citric acid-based products.
Never put descaling tablets or other descal-
ing agents in the drawer (4).
Specially developed and suitable descal-
ing and cleaning tablets are available
from retailers or customer service.
Order number Retailer Customer
service
Cleaning
tablets
TCZ6001 310575
Descaling
tablets
TCZ6002 310967
Important: If there is a water filter in the
water tank (16), it must be removed before
starting the service programme.
To start the service programme, press and
hold the service button (12) for at least
5 seconds.
Information: The service button (12) flash-
es while the programme is running.
LED H lights up.
●
● Empty the drip tray (8) and reinsert it.
The appliance rinses twice.
LED G lights up.
●
● Open the drawer (4).
●
● Drop a Bosch cleaning tablet into the
drawer (4) and close it.
●
● Press the start button (10).
LED D lights up.
●
● Fill the empty water tank (16) with luke-
warm water up to the 0.5l mark and then
dissolve two Bosch descaling tablets in
this water.
●
● Press the start button (10).
The service programme will now run for
­
approximately 10 minutes.
TES501_Heft1_RW.indb 17 14.09.2011 16:10:31
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Robert Bosch Hausgeräte GmbH
18 en
LED h lights up.
●
● Place a container with a capacity of at
least 0.5 litres under the milk frother
­
outlet (6).
●
● Pull out the milk frother (6) to open it.
The service programme will now run for
­
approximately 12 minutes.
LED D lights up.
●
● Rinse the water tank (16) and refill it with
fresh water up to the max mark.
●
● Press the start button (10).
The service programme will now run for
approximately 30 seconds and rinse the
appliance.
LED h lights up.
●
● Push the milk frother (6) in to close it.
The service programme will now run for
­
approximately 8 minutes.
LED H lights up.
●
● Empty the drip tray (8) and reinsert it.
If you are using a filter, reinsert it now.
The appliance has been cleaned, descaled
and is ready for use again.
Frost protection
¡
¡ To avoid damage caused by frost
during transport and storage, the ap-
pliance must be completely emptied
first.
Information: The appliance must be ready
for use and the water tank (16) filled.
1.	 Place a large container under the milk
frother outlet (6).
2.	 Press the steam button (11).
LED h flashes and the appliance now
heats up for approximately 20 seconds.
3.	 If LED h lights up, open the milk frother
(6) by pulling it out and release steam
for about 15 seconds.
4.	 Press the power on/off switch O / I (9) to
switch off the appliance.
5.	 Empty the water tank (16) and the drip
tray (8).
Accessories
The following accessories are available
from retailers or from customer service:
Order number Retailer Customer
service
Cleaning
tablets
TCZ6001 310575
Descaling
tablets
TCZ6002 310967
Water filter TCZ7003 467873
Grease (tube) – 311368
TES501_Heft1_RW.indb 18 14.09.2011 16:10:31
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19
TES501.. 08/2011
en
Disposal
Dispose of packaging in an environmentally-­
friendly manner. This appliance is labelled
in accordance with the European Directive
2002/96/EG relating to waste electrical and
electronic equipment – WEEE. The directive
provides the framework for the EU-wide
take-back and disposal of end-of-life
­
appliances. Please ask your specialist
­
retailer about current disposal facilities.
Guarantee
The guarantee conditions for this appliance
are as defined by our representative in the
country in which it is sold. Details regarding
these conditions can be obtained from the
dealer from whom the appliance was pur-
chased. The bill of sale or receipt must be
produced when making any claim under the
terms of this guarantee.
Right of modification reserved.
A
TES501_Heft1_RW.indb 19 14.09.2011 16:10:31
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Robert Bosch Hausgeräte GmbH
20 en
Problem Cause Remedy
Grinding unit does not grind
the beans.
Beans are not falling into
the grinding unit (beans too
oily).
Gently tap the bean con-
tainer (1). Change the type
of coffee if necessary.
When the bean container
(1) is empty, wipe it with a
dry cloth.
No hot water dispensed. The milk frother (6) is soiled. Clean the milk frother (6),
see “Maintenance and daily
cleaning”.
Too little or no milk froth. The milk frother (6) is soiled. Clean the milk frother (6),
see “Maintenance and daily
cleaning”.
Build-up of limescale in the
appliance.
Descale the appliance.
Milk unsuitable for frothing. Use milk with a fat content
of at least 1.5%.
The milk frother (6) is not
assembled correctly.
Wet the milk frother parts
and press together firmly.
Coffee dispensing slows to
a trickle or stops completely.
The grind setting is too fine
or the pre-ground coffee is
too fine.
Adjust the grinding unit to
a coarser setting or use
­
coarser pre-ground coffee.
Build-up of limescale in the
appliance.
Descale the appliance.
Coffee has no “crema”. Unsuitable type of coffee. Use a type of coffee with a
higher proportion of robusta
beans.
The beans are no longer
fresh.
Use fresh beans.
The grind setting is not suit-
able for the beans.
Adjust the grind setting to
fine.
Coffee is too “acidic”. The grind setting is too
coarse or the pre-ground
coffee is too coarse.
Adjust the grinding unit to a
finer setting or use finer pre-
ground coffee.
Unsuitable type of coffee. Use a darker roast.
If you are unable to solve the problem, please call the hotline.
Simple troubleshooting
TES501_Heft1_RW.indb 20 14.09.2011 16:10:31
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21
TES501.. 08/2011
en
Simple troubleshooting
Problem Cause Remedy
Coffee is too “bitter”. The grind setting is too fine
or the pre-ground coffee is
too fine.
Adjust the grinding unit to
a coarser setting or use
coarser pre-ground coffee.
Unsuitable type of coffee. Change the type of coffee.
The water filter does not
stay in position in the water
tank (16).
The water filter is not fitted
correctly.
Firmly press the water filter
straight down into the tank
connection.
The coffee grounds are not
compact and are too wet.
The grind setting is too
fine or too coarse, or not
enough ground coffee has
been used.
Adjust the grinding unit to
a coarser or finer setting,
or use 2 level measuring
spoons of ground coffee.
LED I flashes. Brewing unit  (5) is soiled. Cleaning the brewing ­
unit (5).
Too much pre-ground cof-
fee in the brewing unit (5).
Clean the brewing unit (5)
(Put in no more than 2
level measuring spoons of
ground coffee).
The brewing unit mecha-
nism is stiff.
Remove the brewing unit
and treat with a special
grease intended for this
purpose (order  no. 311368),
see “Maintenance and daily
cleaning”.
Coffee or milk froth quality
varies widely.
Build-up of limescale in the
appliance.
Descale the appliance with
two descaling tablets as de-
scribed in the instructions.
Water dripped onto the in-
ner floor of the appliance
when the drip tray (8) was
removed.
Drip tray (8) removed too
soon.
Wait a few seconds after
the last drink was dis-
pensed before removing the
drip tray (8).
LED I lights up. Brewing unit (5) is missing
or has not been detected.
Switch off the appliance
with the brewing unit (5) in
place, wait three seconds
and switch on the appliance
again.
If you are unable to solve the problem, please call the hotline.
TES501_Heft1_RW.indb 21 14.09.2011 16:10:31
Page: 21
Robert Bosch Hausgeräte GmbH
22 en
Problem Cause Remedy
The default settings have
been changed and need to
be reset.
Some settings have been
made that are no longer
required.
Press the power on/off but-
ton O / I (9) to switch off the
appliance. Press and hold
the service button (12) and
the steam button (11) and
press the power on/off but-
ton O / I (9) to switch on the
appliance. Then press the
start button (10) to confirm.
The default settings are
reset.
LEDs flash. The appliance has a fault. Please contact the hotline.
LEDs flash. Incorrect voltage. Operate the appliance at
220 V-240 V only.
LEDs flash. The ambient temperature is
too cold.
Operate the appliance at
temperatures > 5° C.
If you are unable to solve the problem, please call the hotline.
Simple troubleshooting
Technical specifications
Electrical connection (voltage/frequency) 220-240 V / 50-60 Hz
Heating output 1600 W
Maximum pump pressure, static 15 bar
Maximum water tank capacity (without filter) 1.7 l
Maximum bean container capacity 300 g
Cable length 100 cm
Dimensions (H x B x D) 385 x 280 x 479 mm
Weight, unfilled 9.3 kg
Type of grinding unit Ceramic
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06/11
DE Deutschland, Germany
BSH Hausgeräte Service GmbH
Zentralwerkstatt für
kleine Hausgeräte
Trautskirchener Straße 6 – 8
90431 Nürnberg
Online Auftragsstatus, Pickup
Service für Kaffeevollautomaten
und viele weitere Infos unter:
www.bosch-home.com
Reparaturservice*
(Mo-Fr: 8:00-18:00 erreichbar)
Tel.: 01801 33 53 03
mailto:cp-servicecenter@
bshg.com
Ersatzteilbestellung*
(365 Tage rund um die Uhr erreichbar)
Tel.: 01801 33 53 04
Fax: 01801 33 53 08
mailto:spareparts@bshg.com
*) 3,9 Ct./Min. aus dem Festnetz,
Mobilfunk max. 0,42 €/Min.
AE United Arab Emirates,
‫ّﺤﺪة‬
‫ﺘ‬‫اﻟﻤ‬ ‫ّﺔ‬
‫ﻴ‬‫اﻟﻌﺮﺑ‬ ‫اﻹﻣﺎرات‬
BSH Home Appliances FZE
Round About 13,
Plot Nr MO-0532A
Jebel Ali Free Zone – Dubai
Tel.: 04 881 4401
mailto:service-ua@bshg.com
www.bosch-home.com
AT Österreich, Austria
BSH Hausgeräte
Gesellschaft mbH
Werkskundendienst
für Hausgeräte
Quellenstrasse 2
1100 Wien
Tel.: 0810 240 260*
Fax: 01 605 75 51 212
mailto:vie-stoerungsannahme@
bshg.com
Hotline für Espresso-Geräte:
Tel.: 0810 700 400*
www.bosch-home.at
*innerhalb Österreichs zum Regionaltarif
AU Australia
BSH Home Appliances Pty. Ltd.
7-9 Arco Lane
HEATHERTON, Victoria 3202
Tel.: 1300 368 339
Fax: 1300 306 818
valid only in AUS
mailto:bshau-as@bshg.com
www.bosch-home.com.au
BA Bosnia-Herzegovina
Bosna i Hercegovina,
"HIGH" d.o.o.
Odobašina 57
71000 Sarajewo
Info-Line: 061 100 905
Fax: 033 213 513
mailto:delicnanda@hotmail.com
BE Belgique, België, Belgium
BSH Home Appliances S.A.
Avenue du Laerbeek 74
Laarbeeklaan 74
1090 Bruxelles – Brussel
Tel.: 070 222 141
Fax: 024 757 291
mailto:bru-repairs@bshg.com
www.bosch-home.be
BG Bulgaria
EXPO2000-service
жк.Овча купел 1
бул.Президент Линкълн
бл. 431-партер
1359 София
тел.: 087 982 6388
mobil: 087 814 5091
mailto:service@expo2000.bg
BH Bahrain, ‫ﺑﺤﺮﻳﻦ‬
Khalaifat Est.
P.O. Box 5111
Manama
Tel.: 01759 2233
mailto:service@khalaifat.com
BR Brasil, Brazil
Mabe Hortolândia
Eletrodomésticos Ltda.
Rua Barão Geraldo Rezende, 250
13020-440 Campinas/SP
Tel.:0800 704 5446
Fax:0193 737 7769
mailto:bshconsumidor@
ATENTO.com.br
www.boscheletrodomesticos.
com.br
CH Schweiz, Suisse,
Svizzera, Switzerland
BSH Hausgeräte AG
Werkskundendienst
für Hausgeräte
Fahrweidstrasse 80
8954 Geroldswil
mailto:ch-info.hausgeraete@
bshg.com
Service Tel.: 0848 840 040
Service Fax: 0848 840 041
mailto:ch-reparatur@bshg.com
Ersatzteile Tel.: 0848 880 080
Ersatzteile Fax: 0848 880 081
mailto:ch-ersatzteil@bshg.com
www.bosch-home.com
CY Cyprus, Κύπρος
BSH Ikiakes Syskeves-Service
39, Arh. Makaariou III Str.
2407 Egomi/Nikosia (Lefkosia)
Tel.: 77 77 807
Fax: 022 658 128
mailto:bsh.service.cyprus@
cytanet.com.cy
CZ Česká Republika,
Czech Republic
BSH domácí spotřebiče s.r.o.
Firemní servis domácích
spotřebičů
Pekařská 10b
155 00 Praha 5
Tel.: 0251 095 546
Fax: 0251 095 549
www.bosch-home.com
DK Danmark, Denmark
BSH Hvidevarer A/S
Telegrafvej 4
2750 Ballerup
Tel.: 44 89 89 85
Fax: 44 89 89 86
mailto:BSH-Service.dk@
BSHG.com
www.bosch-home.dk
EE Eesti, Estonia
SIMSON OÜ
Raua 55
10152 Tallinn
Tel.: 0627 8730
Fax: 0627 8733
mailto:teenindus@simson.ee
ES España, Spain
En caso de avería puede
ponerse en contacto con
nosotros, su aparato será
trasladado a nuestro taller
especializado de cafeteras.
Tel.:902 28 88 38
BSH Electrodomésticos
España S.A.
Servicio BSH al Cliente
Polígono Malpica, Calle D,
Parcela 96 A
50016 Zaragoza
Tel.: 902 245 255
Fax: 976 578 425
mailto:CAU-Bosch@bshg.com
www.bosch-home.es
Kundendienst-Zentren • Central-Service-Depots • Service Après-Vente • Servizio Assistenza •
Centrale Servicestation • Asistencia técnica • Servicevaerkter • Apparatservice • Huolto
TES501_Heft1_RW.indb 113 14.09.2011 16:11:07
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06/11
FI Suomi, Finland
BSH Kodinkoneet Oy
Itälahdenkatu 18 A, PL 123
00201 Helsinki
Tel.:0207 510 700
Fax:0207 510 780
mailto:Bosch-Service-FI@
bshg.com
www.bosch-home.fi
Lankapuhelimesta 8,28 snt/puhelu
+ 7 snt/min (alv 23%)
Matkapuhelimesta 8,28 snt/puhelu
+ 17 snt/min (alv 23%)
FR France
BSH Electroménager S.A.S.
50 rue Ardoin – BP 47
93401 SAINT-OUEN cedex
Service interventions à domicile:
01 40 10 11 00
Service Consommateurs:
0 892 698 010 (0,34 € TTC/mn)
Service Pièces Détachées
et Accessoires:
0 892 698 009 (0,34 € TTC/mn)
mailto:soa-bosch-conso@
bshg.com
www.bosch-home.fr
GB Great Britain
BSH Home Appliances Ltd.
Grand Union House
Old Wolverton Road
Wolverton
Milton Keynes MK12 5PT
To arrange an engineer visit, to
order spare parts and accessories
or for product advice please visit
www.bosch-home.co.uk
or call
Tel.: 0844 8928979*
*Calls from a BT landline will be charged at
up to 3 pence per minute. A call set-up fee
of up to 6 pence may apply.
GR Greece, Ελλάς
BSH Ikiakes Siskeves A. B. E.
Central Branch Service
17 km E.O. Athinon-Lamias &
Potamou 20
145 64 Kifisia
Greece – Athens
Tel.: 2104 277 701
Fax: 2104 277 669
North-Greece – Thessaloniki
Tel.: 2310 497 200
Fax: 2310 497 220
South-Greece – Heraklion/Kreta
Tel.: 2810 325 403
Fax: 2810 324 585
Central-Greece – Patras
Tel.: 2610 330 478
Fax: 2610 331 832
mailto:cs_gr_helpdesk@bshg.com
www.bosch-home.gr
HK Hong Kong, 香港
BSH Home Appliances Limited
Unit 1 & 2, 3rd Floor
North Block, Skyway House
3 Sham Mong Road
Tai Kok Tsui, Kowloon
Hong Kong
Tel.: 2565 6151
Fax: 2565 6681
mailto:bshhkg.service@bshg.com
HR Hrvatska, Croatia
Andabaka d.o.o.
Gunduliceva 10
21000 Split
Info-Line: 021 481 403
Info-Fax: 021 481 402
mailto:servis@andabaka.hr
HU Magyarország, Hungary
BSH Háztartási Készülék
Kereskedelmi Kft.
Háztartási gépek márkaszervize
Királyhágó tér 8-9.
1126 Budapest
Hibabejelentés
Tel.: 01 489 5461
Fax: 01 201 8786
mailto:hibabejelentes@bsh.hu
Alkatrészrendelés
Tel.: 01 489 5463
Fax: 01 201 8786
mailto:alkatreszrendeles@bsh.hu
www.bosch-home.com
IE Republic of Ireland
BSH Home Appliances Ltd.
Unit F4, Ballymount Drive
Ballymount Industrial Estate
Walkinstown
Dublin 12
Service Requests, Spares and
Accessories
Tel.: 01450 2655
Fax: 01450 2520
www.bosch-home.cu.uk
IL Israel, ‫ישראל‬
C/S/B Home Appliance Ltd.
Uliel Building
2, Hamelacha St.
Industrial Park North
71293 Lod
Tel.: 08 9777 222
Fax: 08 9777 245
mailto:csb-serv@zahav.net.il
IS Iceland
Smith & Norland hf.
Noatuni 4
105 Reykjavik
Tel.: 0520 3000
Fax: 0520 3011
www.sminor.is
IT Italia, Italy
BSH Elettrodomestici S.p.A.
Via. M. Nizzoli 1
20147 Milano (MI)
Numero verde 800 829120
mailto:mil-assistenza@bshg.com
www.bosch-home.com
KZ Kazakhstan, Қазақстан
IP ''Batkayev Ildus A.''
B. Momysh-uly Str.7
Chymkent 160018
Tel./Fax: 0252 31 00 06
mailto:evrika_kz@mail.ru
LB Lebanon, ‫ﻟﺒﻨﺎن‬
Teheni, Hana & Co.
Boulevard Dora 4043 Beyrouth
P.O. Box 90449
Jdeideh 1202 2040
Tel.: 01 255 211
mailto:Info@Teheni-Hana.com
LT Lietuva, Lithuania
Senuku prekybos centras UAB
Jonavos g. 62
44192 Kaunas
Tel.: 0372 12146
Fax: 0372 12165
www.senukai.lt
LU Luxembourg
BSH électroménagers S.A.
13-15, Zl Breedeweues
1259 Senningerberg
Tel.: 26349 300
Fax: 26349 315
mailto:
lux-service.electromenager@
bshg.com
www.bosch-home.com
LV Latvija, Latvia
Sia Olimpeks Elektroniks Ltd.
Bullu street 70c
1067 Riga
Tel.: 07 42 41 37
mailto:bt@olimpeks.lv
MD Moldova
S.R.L. "Rialto-Studio"
ул. Щусева 98
2012 Кишинев
тел./факс: 022 23 81 80
mailto:bosch-md@mail.ru
ME Crna Gora, Montenegro
Elektronika komerc
Ul. 27 Mart br. 2
81000 Podgorica
Tel./Fax: 020 662 444
Mobil: 069 324 812
mailto:ekobosch.servis@
t-com.me
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06/11
MK Macedonia, Македонија
GORENEC
Jane Sandanski 69 lok. 3
1000 Skopje
Tel.: 02 2454 600
Mobil: 070 697 463
mailto:gorenec@yahoo.com
MT Malta
Oxford House Ltd.
Notabile Road
Mriehel BKR 14
Tel.: 021 442 334
Fax: 021 488 656
www.oxfordhouse.com.mt
MV Raajjeyge Jumhooriyyaa,
Maledives
Lintel Investments
Ma. Maadheli, Majeedhee Magu
Malé
Tel.: 0331 0742
mailto:mohamed.zuhuree@
lintel.com.mv
NL Nederlande, Netherlands
BSH Huishoudapparaten B.V.
Burg. Stramanweg 122
1101 EN Amsterdam Zuidoost
Storingsmelding:
Tel.:088 424 4010
Fax:088 424 4845
mailto:contactcenter-nl@
bshg.com
Onderdelenverkoop:
Tel.:088 424 4010
Fax:088 424 4801
mailto:bosch-onderdelen@
bshg.com
www.bosch-home.nl
NO Norge, Norway
BSH Husholdningsapparater A/S
Grensesvingen 9
0661 Oslo
Tel.:22 66 06 00
Fax:22 66 05 50
mailto:Bosch-Service-NO@
bshg.com
www.bosch-home.no
NZ New Zealand
BSH Home Appliances Ltd.
Unit F2, 4 Orbit Drive
Mairangi Bay
Auckland 0632
Tel.: 09 477 0492
Fax: 09 477 2647
mailto:bshnz-cs@bshg.com
www.bosch-home.co.nz
PL Polska, Poland
BSH Sprzęt Gospodarstwa
Domowego Sp. z o.o.
Al. Jerozolimskie 183
02-222 Warszawa
Centrala Serwisu
Tel.: 0801 191 534
Fax: 022 57 27 709
mailto:Serwis.Fabryczny@
bshg.com
www.bosch-home.pl
PT Portugal
BSHP Electrodomésticos, Lda.
Rua Alto do Montijo, nº 15
2790-012 Carnaxide
Tel.: 707 500 545
Fax: 21 4250 701
mailto:bosch.electrodomesticos.pt@
bshg.com
www.bosch-home.pt
RO România, Romania
BSH Electrocasnice srl.
Sos. Bucuresti-Ploiesti,
nr.17-21, sect.1
13682 Bucuresti
Tel.: 0801 000 110
Fax: 021 203 9731
mailto:service.romania@
bshg.com
www.bosch-home.com
RU Russia, Россия
OOO "БСХ Бытовая техника"
Сервис от производителя
Малая Калужская 19/1
119071 Москва
тел.: 495 737 2961
mailto:mok-kdhl@bshg.com
www.bosch-home.com
SE Sverige, Sweden
BSH Hushållsapparater AB
Landsvägen 32
169 29 Solna
Tel.: 0771 11 22 77
mailto:Bosch-Service-SE@
bshg.com
www.bosch-home.se
SG Singapore, 新加坡
BSH Home Appliances Pte. Ltd.
37 Jalan Pemimpin
Union Industrial Building
Block A, #01-03
577177 Singapore
Tel.: 6751 5000
Fax: 6751 5005
mailto:bshsgp.service@
bshg.com
SI Slovenija, Slovenia
BSH Hišni aparati d.o.o.
Litostrojska 48
1000 Ljubljana
Tel.: 01 583 08 87
Fax: 01 583 08 89
mailto:informacije.servis@
bshg.com
www.bosch-home.com
SK Slovensko, Slovakia
Technoservis Bratislava
Trhová 38
84108 Bratislava – Doubravka
Tel./Fax: 02 6446 3643
www.bosch-home.com
TR Türkiye, Turkey
BSH Ev Aletleri Sanayi
ve Ticaret A. S.
Cakmak Mahallesi,
Balkan Caddesi No: 51
34770 Ümraniye, Istanbul
Tel.: 0 216 444 6333
Fax: 0 216 528 9188
mailto:careline.turkey@bshg.com
www.bosch-home.com
TW Taiwan, 台湾
Achelis Taiwan Co. Ltd.
4th floor, No. 112, Sec 1
Chung Hsiao E Road
Taipei ROC 100
Tel.: 02 2321 6222
mailto:Bosch@achelis.com.tw
UA Ukraine, Україна
ТОВ "БСХ Побутова Техніка"
тел.: 044 4902095
www.bosch-home.com
XK Kosovo
NTP GAMA
Rruga Mag Prishtine-Ferizaj
70000 Ferizaj
Tel.: 038 502 448
Fax: 029 021 434
mailto:gama_mb@yahoo.com
XS Srbija, Serbia
SZR "SPECIJALELEKTRO"
Bulevar Milutina Milankovića 34
11070 Novi Beograd
Tel.: 011 6147 110
Fax: 011 6139 689
mailto:spec.el@eunet.rs
ZA South Africa
BSH Home Appliances (Pty) Ltd.
15th Road Randjespark
Private Bag X36, Randjespark
1685 Midrand – Johannesburg
Tel.: 086 002 6724
Fax: 086 617 1780
mailto:applianceserviceza@
bshg.com
www.bosch-home.com
TES501_Heft1_RW.indb 115 14.09.2011 16:11:07

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