Asus P30AD manual

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  • Brand: Asus
  • Product: Desktop
  • Model/name: P30AD
  • Filetype: PDF
  • Available languages: English, Dutch, Indonesian, Finnish

Table of Contents

Page: 1
2
Copyright © 2014 ASUSTeK Computer Inc. All Rights Reserved.
No part of this manual, including the products and software described in it, may be reproduced, transmitted,
transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except
documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK
Computer Inc. (“ASUS”).
Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such
repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is
defaced or missing.
ASUS PROVIDES THIS MANUAL“AS IS”WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE
LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR
LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE), EVEN IF
ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS
MANUAL OR PRODUCT.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE
ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A
COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES
THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.
Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights
of their respective companies, and are used only for identification or explanation and to the owners’benefit,
without intent to infringe.
E9336
First Edition
April 2014
Page: 2
3
Contents
Notices	 .................................................................................................................................................5
Safety information............................................................................................................................9
Conventions used in this guide.................................................................................................10
Where to find more information................................................................................................10
Package contents............................................................................................................................11
Chapter 1:	 Getting started
Welcome!............................................................................................................................................13
Getting to know your computer................................................................................................13
Setting up your computer...........................................................................................................18
Turning your computer ON/OFF................................................................................................21
Chapter 2:	 Connecting devices to your computer
Connecting a USB storage device.............................................................................................23
Connecting microphone and speakers...................................................................................24
Connecting multiple external displays...................................................................................27
Connecting an HDTV.....................................................................................................................28
Chapter 3:	 Using your computer
Proper posture when using your Desktop PC.......................................................................29
Using the memory card reader..................................................................................................30
Using the optical drive..................................................................................................................31
Chapter 4:	 Connecting to the Internet
Wired connection............................................................................................................................33
Wi-Fi connection (on selected models only).........................................................................35
Chapter 5:	 Troubleshooting
Troubleshooting..............................................................................................................................37
Appendix
Windows®
7 /Windows®
8.1 User Manual
UsingWindows®
7
Starting for the first time..............................................................................................................47
Using Windows®
7 desktop..........................................................................................................48
Page: 3
4
Contents
Managing your files and folders................................................................................................50
Restoring your system settings..................................................................................................52
Protecting your computer...........................................................................................................53
Getting Windows®
Help and Support.......................................................................................54
UsingWindows®
8.1
Starting for the first time..............................................................................................................55
Windows®
8.1 lock screen..............................................................................................................55
Using the Windows®
UI..................................................................................................................56
Working with Windows®
apps.....................................................................................................59
Other keyboard shortcuts............................................................................................................64
Turning your Desktop PC OFF....................................................................................................65
Putting your Desktop PC to sleep.............................................................................................65
Entering the BIOS Setup...............................................................................................................66
OtherWindows®
7 /Windows®
8.1 functions
Removing a USB storage device................................................................................................67
Configuring the screen resolution settings...........................................................................68
Configuring the Internet connection settings......................................................................69
Recovering your system................................................................................................................78
ASUS contact information
ASUS contact information............................................................................................................83
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5
Notices	
ASUS Recycling/Takeback Services
ASUS recycling and takeback programs come from our commitment to the highest standards for
protecting our environment. We believe in providing solutions for you to be able to responsibly
recycle our products, batteries, other components, as well as the packaging materials. Please go to
http://csr.asus.com/english/Takeback.htm for the detailed recycling information in different regions.
REACH
Complying with the REACH (Registration, Evaluation, Authorisation, and Restriction of Chemicals)
regulatory framework, we published the chemical substances in our products at ASUS REACH
website at http://csr.asus.com/english/REACH.htm
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
•	 This device may not cause harmful interference; and
•	 This device must accept any interference received including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with manufacturer’s
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
•	 Reorient or relocate the receiving antenna.
•	 Increase the separation between the equipment and receiver.
•	 Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
•	 Consult the dealer or an experienced radio/TV technician for help.
The use of shielded cables for connection of the monitor to the graphics card is required to
assure compliance with FCC regulations. Changes or modifications to this unit not expressly
approved by the party responsible for compliance could void the user’s authority to operate this
equipment.
Lithium BatteryWarning
CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same
or equivalent type recommended by the manufacturer. Dispose of used batteries according
to the manufacturer’s instructions.
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7
VCCI: Japan Compliance Statement
VCCI Class B Statement
This is a Class B product based on the standard of the VCCI Council. If this is used near a radio or
television receiver, it may cause radio interference. Install and use equipment according to the
instruction manual.
Equipment registered based on the confirmation measurement at the user
installation site.
This is a product for which interference was measured at the present installation site and confirmed
to comply with the standard of Voluntary Control Council for Interference by Information
Technology Equipment (VCCI). Before using the equipment at any location other than the present
installation site, the member shall measure interference for confirmation and register the result to
VCCI.
RF Equipment Notices
CE: European Community Compliance Statement
The equipment complies with the RF Exposure Requirement 1999/519/EC, Council
Recommendation of 12 July 1999 on the limitation of exposure of the general public to
electromagnetic fields (0–300 GHz). This wireless device complies with the R&TTE Directive.
Wireless Radio Use
This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz frequency band.
Exposure to Radio Frequency Energy
The radiated output power of the Wi-Fi technology is below the FCC radio frequency exposure
limits. Nevertheless, it is advised to use the wireless equipment in such a manner that the potential
for human contact during normal operation is minimized.
FCC BluetoothWireless Compliance
The antenna used with this transmitter must not be colocated or operated in conjunction with any
other antenna or transmitter subject to the conditions of the FCC Grant.
Bluetooth Industry Canada Statement
This Class B device meets all requirements of the Canadian interference-causing equipment
regulations.
Cet appareil numérique de la Class B respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.
Page: 7
8
BSMI:TaiwanWireless Statement
Japan RF Equipment Statement
KC (RF Equipment)
ENERGY STAR is a joint program of the U.S. Environmental
Protection Agency and the U.S. Department of Energy
helping us all save money and protect the environment
through energy efficient products and practices.
AllASUSproductswiththeENERGYSTARlogocomplywith
the ENERGY STAR standard, and the power management
feature is enabled by default. The monitor and computer
are automatically set to sleep after 10 and 30 minutes of user inactivity. To wake
your computer, click the mouse or press any key on the keyboard.
Please visit http://www.energy.gov/powermanagement for detail information
on power management and its benefits to the environment. In addition, please
visit http://www.energystar.gov for detail information on the ENERGY STAR joint
program.
*Note: Energy Star is NOT supported on Freedos and Linux-based products.
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9
Safety information
Disconnect the AC power and peripherals before cleaning. Wipe the Desktop PC using a clean
cellulose sponge or chamois cloth dampened with solution of nonabrasive detergent and a few
drops of warm water then remove any extra moisture with a dry cloth.
•	 DO NOT place on uneven or unstable work surfaces. Seek servicing if the casing has been
damaged.
•	 DO NOT expose to dirty or dusty environments. DO NOT operate during a gas leak.
•	 DO NOT place or drop objects on top and do not shove any foreign objects into the Desktop
PC.
•	 DO NOT expose to strong magnetic or electrical fields.
•	 DO NOT expose to or use near liquids, rain, or moisture. DO NOT use the modem during
electrical storms.
•	 Battery safety warning: DO NOT throw the battery in fire. DO NOT short circuit the contacts.
DO NOT disassemble the battery.
•	 Use this product in environments with ambient temperatures between 0˚C (32˚F) and 40˚C
(104˚F).
•	 DO NOT cover the vents on the Desktop PC to prevent the system from getting overheated.
•	 DO NOT use damaged power cords, accessories, or other peripherals.
•	 To prevent electrical shock hazard, disconnect the power cable from the electrical outlet
before relocating the system.
•	 Seek professional assistance before using an adapter or extension cord. These devices could
interrupt the grounding circuit.
•	 Ensure that your power supply is set to the correct voltage in your area. If you are not sure
about the voltage of the electrical outlet you are using, contact your local power company.
•	 If the power supply is broken, do not try to fix it by yourself. Contact a qualified service
technician or your retailer.
Hazardous moving parts. Desktop should be completely shutdown before servicing product.
Replacing fan components should only be attempted by qualified service personnel.
Hazardous Moving PartsWarning
WARNING: Keep fingers and other body parts away from any moving parts.
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10
Conventions used in this guide
To ensure that you perform certain tasks properly, take note of the following symbols used
throughout this manual.
Where to find more information
Refer to the following sources for additional information and for product and software updates.
ASUS websites
The ASUS website provides updated information on ASUS hardware and software products.
Refer to the ASUS website www.asus.com.
ASUS LocalTechnical Support
Visit ASUS website at http://support.asus.com/contact for the contact information of local
Technical Support Engineer.
The User Guide is located in the following folder in your Desktop PC:
C:\Program Files(X86)\ASUS\eManual
DANGER/WARNING: Information to prevent injury to yourself when trying to
complete a task.
CAUTION: Information to prevent damage to the components when trying to
complete a task.
IMPORTANT: Instructions that you MUST follow to complete a task.
NOTE: Tips and additional information to help you complete a task.
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11
Package contents
•	 If any of the above items is damaged or missing, contact  your retailer.
•	 The illustrated items above are for reference only. Actual product specifications may vary with
different models.
ASUS Desktop PC Keyboard x1 Mouse x1
Installation Guide
Power cord x1 Installation Guide x1 Warranty Card x1
Support DVD x1 (Optional)
Recovery DVD x1 (Optional)
Dipole antenna x1 (optional)
Page: 12
Welcome!
Thank you for purchasing the ASUS Desktop PC!
The ASUS Desktop PC provides cutting-edge performance, uncompromised reliability, and user-
centric utilities. All these values are encapsulated in a stunningly futuristic and stylish system
casing.
Read the ASUS Warranty Card before setting up your ASUS Desktop PC.
Getting to know your computer
Illustrations are for reference only. The ports, their locations and the chassis color vary with
different models.
ASUS P30AD 13
Chapter 1
Getting started
Page: 13
Front panel
Slim ODD. This bay is for a slim size optical drive.
Power button. Press this button to turn the system on.
Headphone port. This Line In (lime) port connects a headphone with a stereo mini-
plug.
Microphone port. This Mic (pink) port connects a microphone.
USB 3.0 ports. These two 9-pin Universal Serial Bus (USB) ports are available for
connecting USB 3.0/2.0 devices.
•	 DO NOT connect a keyboard / mouse to any USB 3.0 port when installing Windows®
operating system.
•	 Due to USB 3.0 controller limitation, USB 3.0 devices can only be used under Windows® OS
environment and after the USB 3.0 driver installation.
•	 USB 3.0 devices can only be used as data storage only.
•	 We strongly recommend that you connect USB 3.0 devices to USB 3.0 ports for faster and
better performance for your USB 3.0 devices.
Card reader slot. This card reader slot is compatible with MMC, XD, SD, SDHC, MC/PRO
card.
Front I/O cover. Open this cover to show the front I/O ports.
14 Chapter 1: Getting started
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Rear panel
USB 2.0 ports 1 ~ 4. These 4-pin Universal Serial Bus (USB) ports are available for
connecting USB 2.0 devices.
HDMI port. This port is for a High-Definition Multimedia Interface (HDMI) connector,
and is HDCP compliant allowing playback of HD DVD, Blu-Ray and other protected
content.
USB 3.0 ports 1 and 2. These two 9-pin Universal Serial Bus (USB) ports are available
for connecting USB 3.0/2.0 devices.
•	 DO NOT connect a keyboard / mouse to any USB 3.0 port when installing Windows®
operating system.
•	 Due to USB 3.0 controller limitation, USB 3.0 devices can only be used under Windows®
OS
environment and after the USB 3.0 driver installation.
•	 USB 3.0 devices can only be used as data storage only.
•	 We strongly recommend that you connect USB 3.0 devices to USB 3.0 ports for faster and
better performance for your USB 3.0 devices.
ASUS P30AD 15
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Microphone port (pink). This port connects a microphone.
Line Out port (lime). This port connects a headphone or a speaker. In 4.1-channel,
5.1-channel, and 7.1-channel configurations, the function of this port becomes Front
Speaker Out.
Line In port (light blue). This port connects to a tape, CD, DVD player, or other audio
sources.
Refer to the audio configuration table below for the function of the audio ports in a 2.1, 4.1,
5.1, or 7.1-channel configuration.
Activity/Link LED Speed LED
Status Description Status Description
OFF No link OFF 10Mbps connection
ORANGE Linked ORANGE 100Mbps connection
BLINKING Data activity GREEN 1Gbps connection
LAN port
SPEED
LED
ACT/LINK
LED
Expansion slot. This slot is reserved for an expansion card.
LAN (RJ-45) port. This port allows gigabit connection to a Local Area Network (LAN)
through a network hub. Refer to the table below for the LAN port LED indications.
LAN port LED indications
16 Chapter 1: Getting started
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	 Audio 2.1, 4.1, 5.1, or 7.1-channel configuration
Port Headset 2.1-channel 4.1-channel 5.1-channel 7.1-channel
Light Blue (Rear panel) Line In Rear Speaker Out Rear Speaker Out Rear Speaker Out
Lime (Rear panel) Line Out Front Speaker Out Front Speaker Out Front Speaker Out
Pink (Rear panel) Mic In Mic In Bass/Center Bass/Center
Front panel - - - Side Speaker Out
Page: 16
Chassis fan vent. This vent is for the fan that provides ventilation inside the system
chassis.
Video Graphics Adapter (VGA) port. This 15-pin port is for a VGA monitor or other VGA-
compatible devices.
Use a VGA card in one slot height, otherwise it cannot be installed in the chassis.
Power supply unit fan vent. This vent is for the PSU fan that provides ventilation inside
the power supply unit.
Power connector. This connector is for the power cable and plug.
RATING: 100-240V~, 50-60Hz, 3.5A.
ASUS P30AD 17
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Setting up your computer
This section guides you through connecting the main hardware devices, such as the external
monitor, keyboard, mouse, and power cord, to your computer.
Connecting an external monitor
Using the ASUS Graphics Card (on selected models only)
Connect your monitor to the display output port on the discrete ASUS Graphics Card.
To connect an external monitor using the ASUS Graphics Card:
1.	 Connect a monitor to a display output port on the ASUS Graphics Card.
2.	 Plug the monitor to a power source.
The display output ports on the ASUS Graphics Card may vary with different models.
DVI
HDMI
DVI
HDMI
18 Chapter 1: Getting started
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Using the onboard display output ports
Connect your monitor to the onboard display output port.
To connect an external monitor using the onboard display output ports:
1.	 Connect a VGA monitor to the VGA port, or a DVI-D monitor to the DVI-D port, or an HDMI
monitor to the HDMI port on the rear panel of your computer.
2.	 Plug the monitor to a power source.
ASUS P30AD 19
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Connecting a USB keyboard and a USB mouse
Connect a USB keyboard and a USB mouse to the USB ports on the rear panel of your computer.
Connecting the power cord
Connect one end of the power cord to the power connector on the rear panel of your computer
and the other end to a power source.
`
20 Chapter 1: Getting started
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Turning your computer ON/OFF
This section describes how to turn on/off your computer after setting up your computer.
Turning your computer ON
To turn your computer ON:
1.	 Turn your monitor ON.
2.	 Press the power button on your computer.
3.	 Wait until the operating system loads automatically.
For details on shutting down your Desktop PC, refer to the Windows®
7 /Windows®
8.1 User
Manual, which can be found in this manual.
Power button
ASUS P30AD 21
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22 Chapter 1: Getting started
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Connecting a USB storage device
This desktop PC provides USB 2.0/1.1 and USB 3.0 ports on both the front and rear panels. The USB
ports allow you to connect USB devices such as storage devices.
To connect a USB storage device:
	 •	 Insert the USB storage device to your computer.
You can enable or disable the front and rear USB 2.0 and USB 3.0 ports individually from the BIOS
Setup. Refer to the Configuring the USB ports using the BIOS section in Chapter 3 of this user
guide for details.
Front panel
For details, refer to the section Removing a USB storage device in the Windows®
7 /Windows®
8.1 User Manual, which can be found in this manual.
Rear panel
ASUS P30AD 23
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Chapter 2
Connecting devices to your computer
Page: 23
Connecting microphone and speakers
This desktop PC comes with microphone ports and speaker ports on both the front and rear panels.
The audio I/O ports located on the rear panel allow you to connect 2.1-channel, 4.1-channel,
5.1-channel and 7.1-channel stereo speakers.
Connecting Headphone and Mic
Connecting 2.1-channel Speakers
LINE
OUT
24 Chapter 2: Connecting devices to your computer
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Connecting 4.1-channel Speakers
LINE
OUT
Connecting 5.1-channel Speakers LINE
OUT
ASUS P30AD 25
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Connecting 7.1-channel Speakers
26 Chapter 2: Connecting devices to your computer
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Connecting multiple external displays
Your desktop PC may come with VGA, HDMI, or DVI ports and allows you to connect multiple
external displays.
When a graphics card is installed in your computer, connect the monitors on the output ports of
the graphics card.
Setting up multiple displays
When using multiple monitors, you are allowed to set display modes.You can use the additional
monitor as a duplicate of your main display, or as an extension to enlarge your Windows desktop.
To set up multiple displays:
1.	 Turn off your computer.
2.	 Connect the two monitors to your computer and connect the power cords to the monitors.
Refer to Setting up your computer section in Chapter 1 for details on how to connect a
monitor to your computer.
For some graphic cards, only the monitor that is set to be the primary display has display during
POST. The dual display function works only under Windows.
3.	 Turn on your computer.
4.	 Configure the Screen Resolution settings.
For details, refer to the section Configuring the Screen Resolution settings in the Windows®7/
Windows®8.1UserManual, which can be found in this guide.
ASUS P30AD 27
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Connecting an HDTV
Connect a High Definition TV (HDTV) to the HDMI port of your computer.
•	 You need an HDMI cable to connect the HDTV and the computer. The HDMI cable is purchased
separately.
•	 To get the best display performance, ensure that your HDMI cable is less than 15 meters.
28 Chapter 2: Connecting devices to your computer
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ASUS P30AD 29
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Chapter 3
Using your computer
Proper posture when using your Desktop PC
When using your Desktop PC, maintaining the proper posture is necessary to prevent strain to your
wrists, hands, and other joints or muscles. This section provides you with tips on avoiding physical
discomfort and possible injury while using and fully enjoying your Desktop PC.
Eye level to the top of
the monitor screen
Foot rest 90˚ angles
To maintain the proper posture:
•	 Position your computer chair to make sure that your elbows are at or slightly above the
keyboard to get a comfortable typing position.
•	 Adjust the height of your chair to make sure that your knees are slightly higher than your
hips to relax the backs of your thighs. If necessary, use a footrest to raise the level of your
knees.
•	 Adjust the back of your chair so that the base of your spine is firmly supported and angled
slightly backward.
•	 Sit upright with your knees, elbows and hips at an approximately 90º angle when you are at
the PC.
•	 Place the monitor directly in front of you, and turn the top of the monitor screen even with
your eye level so that your eyes look slightly downward.
•	 Keep the mouse close to the keyboard, and if necessary, use a wrist rest for support to  
reduce the pressure on your wrists while typing.
•	 Use your Desktop PC in a comfortably-lit area, and keep it away from sources of glare such as
windows and straight sunlight.
•	 Take regular mini-breaks from using your Desktop PC.
Page: 29
Using the memory card reader
Digital cameras and other digital imaging
devices use memory cards to store digital
picture or media files. The built-in memory card
reader on the front panel of your system allows
you to read from and write to different memory
card drives.
To use the memory card:
1.	 Insert the memory card into the card slot.
•	 A memory card is keyed so that it fits in only one direction. DO NOT force a card into a slot to
avoid damaging the card.
•	 You can place media in one or more of the card slots and use each media independently. Place
only one memory card in a slot at one time.
2.	 Select a program from the AutoPlay window to access your files.
•	 If AutoPlay is NOT enabled in your computer, hover your mouse pointer over the lower left
corner of Windows® desktop then right-click on the Start screen’s thumbnail. From the popup
menu, click File Explorer, and then double-click the memory card icon to access the data on it.
•	 Each card slot has its own drive icon which is displayed on the Computer screen.
3.	 When finished, right-click the memory card drive icon on the Computer screen, click Eject,
and then remove the card.
Hover your mouse pointer over the lower left corner of Windows® desktop then right-click on the
Start screen’s thumbnail. From the popup menu, click File Explorer to open the Computer screen.
Never remove cards while or immediately after reading, copying, formatting, or deleting data on
the card or else data loss may occur.
To prevent data loss, use“Safely Remove Hardware and Eject Media”in the Windows® notification
area before removing the memory card.
30 Chapter 3: Using your computer
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Using the optical drive
Inserting an optical disc
To insert an optical disc:
1.	 While your system is on, press PUSH on the drive bay cover to open the tray.
2.	 Place the disc to the optical drive with the label side facing up.
3.	 Push the tray to close it.
4.	 Select a program from the AutoPlay window to access your files.
If AutoPlay is NOT enabled in your computer, to access the data on an optical disc:
	 •	 On Windows®
7, click the Start > Computer, and double-click the CD/DVD drive icon.
	 •	 On Windows®
8.1, hover your mouse pointer over the lower left corner of Windows®
desktop then right-click on the Start screen’s thumbnail. From the popup menu, click File
Explorer, and then double-click the CD/DVD drive icon.
Removing an optical disc
To remove an optical disc:
1.	 While the system is on, do either of the following to eject the tray:
•	 Press PUSH on the drive bay cover.
•	 Right-click the CD/DVD drive icon on the Computer screen, and click Eject.
To open the Computer screen on Windows®
8.1, hover your mouse pointer over the lower left
corner of Windows®
desktop then right-click on the Start screen’s thumbnail. From the popup
menu, click File Explorer to open the Computer screen.
2.	 Remove the disc from the disc tray.
ASUS P30AD 31
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32 Chapter 3: Using your computer
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Wired connection
Use an RJ-45 cable to connect your computer to a DSL/cable modem or a local area network (LAN).
Connecting via a DSL/cable modem
To connect via a DSL/cable modem:
1.	 Set up your DSL/cable modem.
Refer to the documentation that came with your DSL/cable modem.
2.	 Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your
computer and the other end to a DSL/cable modem.
3.	 Turn on the DSL/cable modem and your computer.
4.	 Configure the necessary Internet connection settings.
•	 Contact your network administrator for details or assistance in setting up your Internet
connection.
•	 For details, refer to the section Configuring the Internet connection settings in the
Windows®
7 /Windows®
8.1 User Manual, which can be found in this manual.
Modem
RJ-45 cable
ASUS P30AD 33
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Chapter 4
Connecting to the Internet
Page: 33
Connecting via a local area network (LAN)
To connect via a LAN:
1.	 Connect one end of an RJ-45 cable to the LAN (RJ-45) port on the rear panel of your
computer and the other end to your LAN.
2.	 Turn on your computer.
3.	 Configure the necessary Internet connection settings.
•	 Contact your network administrator for details or assistance in setting up your Internet
connection.
•	 For details, refer to the section Configuring the Internet connection settings in the
Windows®
7 /Windows®
8.1 User Manual, which can be found in this manual.
LAN
RJ-45 cable
34 Chapter 4: Connecting to the Internet
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Wi-Fi connection (on selected models only)
Connect your computer to the Internet through a wireless connection.
To establish a Wi-Fi connection, you need to connect to a wireless access point (AP).
•	 To increase the range and sensitivity of the wireless radio signal, connect the external
antennas to the antenna connectors on the ASUS WLAN Card.
•	 Place the antennas on the top of your computer for the best wireless performance.
•	 The external antenna is an optional item.
DVI
HDMI
Wireless AP
Modem
DVI
HDMI
ASUS P30AD 35
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36 Chapter 4: Connecting to the Internet
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ASUS P30AD 37
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Chapter 5
Troubleshooting
Troubleshooting
This chapter presents some problems you might encounter and the possible solutions.
? My computer cannot be powered on and the power LED on the front panel
does not light up.
•	 Check if your computer is properly connected.
•	 Check if the wall outlet is functioning.
•	 Check if the Power Supply Unit is switched on. Refer to the section Turning your
computer ON in Chapter 1.
? My computer hangs.
•	 Do the following to close the programs that are not responding:
	 1.	Simultaneously press <Alt> + <Ctrl> + <Delete> keys on the keyboard, then
click Task Manager.
	 2.	 Do the following based on the operating system:
		 OnWindows®
7:
		 a) Click Applications tab.
		 b) Select the program that is not responding, then click EndTask.
		 OnWindows®
8.1:
		Under Task Manager in the Processes tab, select the program that is not
responding, then click EndTask.
•	 If the keyboard is not responding, press and hold the Power button on the top of
your chassis until the computer shuts down. Then press the Power button to turn it
on.
? I cannot connect to a wireless network using the ASUSWLAN Card (on
selected models only)?
•	 Ensure that you enter the correct network security key for the wireless network you
want to connect to.
•	 Connect the external antennas (optional) to the antenna connectors on the ASUS
WLAN Card and place the antennas on the top of your computer chassis for the
best wireless performance.
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? The arrow keys on the number key pad are not working.
	 Check if the Number Lock LED is off. When the Number Lock LED is on, the keys on
the number key pad are used to input numbers only. Press the Number Lock key to
turn the LED off if you want to use the arrow keys on the number key pad.
? No display on the monitor.
•	 Check if the monitor is powered on.
•	 Ensure that your monitor is properly connected to the video output port on your
computer.
•	 If your computer comes with a discrete graphics card, ensure that you connect your
monitor to a video output port on the discrete graphics card.
•	 Check if any of the pins on the monitor video connector is bent. If you discover bent
pins, replace the monitor video connector cable.
•	 Check if your monitor is plugged to a power source properly.
•	 Refer to the documentation that came with your monitor for more troubleshooting
information.
? When using multiple monitors, only one monitor has display.
•	 Ensure that the both monitors are powered on.
•	 During POST, only the monitor connected to the VGA port has display. The dual
display function works only under Windows.
•	 When a graphics card is installed on your computer, ensure that you connect the
monitors to the output port on the graphics card.
•	 Check if the multiple displays settings are correct.
? My computer cannot detect my USB storage device.
•	 The first time you connect your USB storage device to your computer, Windows
automatically installs a driver for it. Wait for a while and go to My Computer to
check if the USB storage device is detected.
•	 Connect your USB storage device to another computer to test if the USB storage
device is broken or malfunctions.
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ASUS P30AD 39
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? I want to restore or undo changes to my computer’s system settings
without affecting my personal files or data.
	 OnWindows®
7:
	 The Windows®
System Restore feature allows you to restore or undo changes to
your computer’s system settings without affecting your personal data such as
documents or photos. For more details, refer to the section Restoring your system
in Chapter 2.
	 OnWindows®
8.1:
	 You can use Windows®
8.1 Refresh everything without affecting your files
recovery option to restore or undo changes to your computer’s system settings
without affecting your personal data such as documents or photos. To use this
recovery option, click Settings > PC Settings > Update and recovery > Recovery
from the Charms bar, select Refresh everything without affecting your files, and
click Get Started.
? The picture on the HDTV is distorted.
•	 It is caused by the different resolutions of your monitor and your HDTV. Adjust the
screen resolution to fit your HDTV. To change the screen resolution:
On Windows®
7:
	 1.	 Do any of the following to open the Screen Resolution setting screen: 		
•  Click > Control Panel > Appearance and Personalization > Display >
Change display settings.
	 	 •  Right click anywhere on your Windows desktop. When the pop-up menu
appears, click Personalize > Display > Change display settings.
	 2.	Adjust the resolution. Refer to the documentation came with your HDTV for
the resolution.
	 3.	Click Apply or OK. Then click Keep Changes on the confirmation message.
On Windows®
8.1:
	 Do any of the following to open the Screen Resolution setting screen:
	 From the Start screen	
	 a)	Launch the All Apps screen and pin Control Panel on the Start screen.
For details, refer to Pinning an app on the Start screen from the section Working
withWindows®
apps.
b)	 From the Control Panel, click Adjust screen resolution under Appearance
and Personalization.
From the Desktop Mode screen
a)	 Launch the Desktop Mode from the Start screen.
b)	 Right click anywhere on your Desktop Mode screen. When the pop-up menu
appears, click Personalize > Display > Change display settings.
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? My speakers produce no sound.
•	 Ensure that you connect your speakers to the Line out port (lime) on the front panel
or the rear panel.
•	 Check if your speak is connected to an electrical source and turned on.
•	 Adjust your speakers’volume.
•	 Ensure that your computer’s system sounds are not Muted.
•	 If it is muted, the volume icon is displayed as . To enable the system
	 sounds, click from the Windows notification area, then click .
•	 If it is not muted, click and drag the slider to adjust the volume.
•	 Connect your speakers to another computer to test if the speakers arer working
properly.
? The DVD drive cannot read a disc.
•	 Check if the disc is placed with the label side facing up.
•	 Check if the disc is centered in the tray, especially for the discs with
non-standard size or shape.
•	 Check if the disc is scratched or damaged.
? The DVD drive eject button is not responding.
1.	 On Windows®
7, click > Computer.
	 On Windows®
8.1, hover your mouse pointer over the lower left corner of Windows®
desktop then right-click on the Start Screen’s thumbnail. From the popup menu,
click File Explorer to open the Computer screen.
2.	Right-click , then click Eject from the menu.
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Power
Problem Possible Cause Action
No power
(The power
indicator is off)
Incorrect power voltage
•  Set your computer’s power voltage
switch to your area’s power
requirements.
•  Adjust the voltage settings. Ensure that
the power cord is unplugged from the
power outlet.
Your computer is not turned
on.
Press the power key on the front panel to
ensure that your computer is turned on.
Your computer’s power cord
is not properly connected.
•  Ensure that the power cord is properly
connected.
•  Use other compatible power cord.
PSU (Power supply unit)
problems
Contact the ASUS Service Center about
installing another PSU on your computer.
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Display
Problem Possible Cause Action
No display output
after turning the
computer on
(Black screen)
The signal cable is not
connected to the correct
VGA port on your computer.
•  Connect the signal cable to the correct
display port (onboard VGA or discrete
VGA port).
•  If you are using a discrete VGA card,
connect the signal cable to the discrete
VGA port.
Signal cable problems Try connecting to another monitor.
LAN
Problem Possible Cause Action
Cannot access the
Internet
The LAN cable is not
connected.
Connect the LAN cable to your
computer.
LAN cable problems
Ensure the LAN LED is on. If not, try
another LAN cable. If it still does not
work, contact the ASUS service center.
Your computer is not
properly connected to a
router or hub.
Ensure that your computer is properly
connected to a router or hub.
Network settings
Contact your Internet Service Provider
(ISP) for the correct LAN settings.
Problems caused by the anti-
virus software
Close the anti-virus software.
Driver problems Reinstall the LAN driver
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ASUS P30AD 43
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Audio
Problem Possible Cause Action
No Audio
Speaker or headphone is
connected to the wrong port.
•  Refer to your computer’s user manual
for the correct port.
•  Disconnect and reconnect the speaker
to your computer.
Speaker or headphone does
not work.
Try using another speaker or
headphone.
The front and back audio
ports do not work.
Try both the front and back audio ports.
If one port failed, check if the port is set
to multi-channel.
Driver problems Reinstall the audio driver
System
Problem Possible Cause Action
System speed is
too slow
Too many programs are
running.
Close some of the programs.
Computer virus attack
•  Use an anti-virus software to scan for
viruses and repair your computer.
•  Reinstall the operating system.
The system often
hangs or freezes.
Hard disk drive failure
•  Send the damaged hard disk drive to
ASUS Service Center for servicing.
•  Replace with a new hard disk drive.
Memory module problems
•  Replace with compatible memory
modules.
•  Remove the extra memory modules
that you have installed, then try again.
•  Contact the ASUS Service Center for
assistance.
There is not enough
air ventilation for your
computer.
Move your computer to an area with
better air flow.
Incompatible softwares are
installed.
Reinstall the OS and reinstall
compatible softwares.
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CPU
Problem Possible Cause Action
Too noisy right
after turning on the
computer.
Your computer is booting up.
It is normal. The fan runs on its full
speed when the computer is powering
on. The fan slows down after entering
the OS.
The BIOS settings have been
changed.
Restore the BIOS to its default settings.
Old BIOS version
Update the BIOS to the latest version.
Visit the ASUS Support site at http://
support.asus.com to download the
latest BIOS versions.
Computer is too
noisy when in use.
The CPU fan has been
replaced.
Ensure that you are using a compatible
or ASUS-recommended CPU fan.
There is not enough air
ventilation for the computer.
Ensure that your computer is working
in an area with good air flow.
The system temperature is
too high.
•  Update the BIOS.
•  If you know how to reinstall the
motherboard, try to clean the inner
space of the chassis.
•  Contact the ASUS Service Center for
assistance.
If the problem still persists, refer to your Desktop PC’s warranty card and contact the ASUS Service
Center. Visit the ASUS Support site at http://support.asus.com for the service center information.
Page: 44
ASUS Desktop PC
Windows®
7 /Windows®
8.1
User Manual
E8623
First Edition
August 2013
Copyright © ASUSTeK Computer Inc.
All Rights Reserved
Appendix
Windows®
7 /Windows®
8.1 User Manual
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ASUS Desktop PC 47
Chapter 1
UsingWindows®
7
Starting for the first time
When you start your computer for the first time, a series of screens appear to guide you in
configuring the basic settings of your Windows®
7 operating system.
To start for the first time:
1.	 Turn your computer on. Wait for a few minutes until the Set UpWindows screen appears.
2.	 From dropdown list, select your language, then click Next.
3.	 From the dropdown lists, select your Country or region, Time and currency, and Keyboard
layout, then click Next.
4.	 Key in uniques names for the user name and computer name, then click Next.
5.	 Key in the necessary information to set up your password, then click Next.You may also click
Next to skip this step without entering any information.
If you want to set up a password for your account later, refer to the section Setting up a user
account and password in this chapter.
6.	 Carefully read the license terms. Tick I accept the license terms and click Next.
7.	Select Use recommended settings or Install important updates only to set up the security
settings for your computer. To skip this step, select Ask me later.
8.	 Review your date and time settings. Click Next. The system loads the new settings and
restarts.You may now start using your computer.
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7
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UsingWindows®
7 desktop
Click the Start icon > Help and Support to obtain more information about Windows®
7.
Using the Start menu
The Start menu gives you access to programs, utilities, and other useful items on your computer. It
also provides you with more information about Windows 7 through its Help and Support feature.
Launching items from the Start menu
To launch items from the Start menu:
1.	 From the Windows®
taskbar, click the Start icon .
2.	 From the Start menu, select the item that you want to launch.
You may pin programs that you want constantly displayed on the Start menu. For more details,
refer to the section Pinning programs on the Start menu or taskbar on this chapter.
Using the Getting Started item
The Getting Started item on the Start menu contains information about some basic tasks such as
personalizing Windows®
, adding new users, and transferring files to help you to familiarize yourself
with using Windows®
7.
To use the Getting Started item:
1.	 From the Windows®
taskbar, click the Start icon to launch the Start menu.
2.	Select Getting Started. The list of available tasks appears.
3.	 Select the task that you want to do.
Using the taskbar
The taskbar allows you to launch and manage programs or items installed on your computer.
Launching a program from the taskbar
To launch a program from the taskbar:
•	 From the Windows®
taskbar, click an icon to launch it. Click the icon again to hide the
program.
You may pin programs that you want constantly displayed on the taskbar. For more details, refer
to the section Pinning programs on the Start menu or taskbar on this chapter.
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Pinning items on the jumplists
When you right-click an icon on the taskbar, a jumplist launches to provide you with quick-access
to the program’s or item’s related links.You may pin items on the jumplist such as favorite websites,
often-visited folders or drives, or recently played media files.
To pin items to the jumplist:
1.	 From the taskbar, right-click an icon.
2.	 From the jumplist, right-click the item that you want to pin, then select Pin to this list.
Unpinning items from the jumplist
To unpin items from the jumplist:
1.	 From the taskbar, right-click an icon.
2.	 From the jumplist, right-click the item that you want to remove from the jumplist, then select
Unpin from this list.
Pinning programs on the Start menu or taskbar
To pin programs on the Start menu or taskbar:
1.	 From the Windows®
taskbar, click the Start icon to launch the Start menu.
2.	 Right-click the item that you want to pin on the Start menu or taskbar.
3.	Select Pin toTaskbar or Pin to Start menu.
You may also right-click on the icon of a running program on the taskbar, then select Pin this
program to taskbar.
Unpinning programs from the Start menu
To unpin programs from the Start menu:
1.	 From the Windows®
taskbar, click the Start icon to launch the Start menu.
2.	 From the Start menu, right-click the program that you want to unpin, then select Remove
from this list.
Unpinning programs from the taskbar
To unpin programs from the taskbar:
1.	 From the taskbar, right-click the program that you want to remove from the taskbar, then
select Unpin this program from taskbar.
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7
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Using the notification area
By default, the notification area shows these three icons:
Action Center notification
Click this icon to display all the alert messages/notifications and launch the Windows®
Action
Center.
Network connection
This icon displays the connection status and signal strength of the wired or wireless network
connection.
Volume
Click this icon to adjust the volume.
Displaying an alert notification
To display an alert notification:
•	 Click the Notification icon , then click the message to open it.
For more details, refer to the section UsingWindows®
Action Center in this chapter.
Customizing icons and notifications
You may choose to display or hide the icons and notifications on the taskbar or on the notification
area.
To customize icons and notifications:
1.	 From the notification area, click on the arrow icon .
2.	Click Customize.
3.	 From the dropdown list, select the behaviors for the icons or items that you want to
customize.
Managing your files and folders
UsingWindows®
Explorer
Windows®
Explorer allows you to view, manage, and organize your files and folders.
LaunchingWindows®
Explorer
To launchWindows Explorer:
1.	 From the Windows®
taskbar, click the Start icon to launch the Start menu.
2.	Click Computer to launch Windows Explorer.
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ASUS Desktop PC 51
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Exploring files and folders
To explore files and folders:
1.	 Launch Windows®
Explorer.
2.	 From the navigation or view pane, browse for the location of your data.
3.	 From the breadcrumb bar, click the arrow to display the contents of the drive or folder.
Customizing the file/folder view
To customize the file/folder view:
1.	 Launch Windows Explorer.
2.	 From the navigation pane, select the location of your data.
3.	 From the toolbar, click the View icon .
4.	 From the View menu, move the slider to select how you want to view the file/folder.
You may also right-click anywhere on the View pane, click View, and select the view type that you
want.
Arranging your files
To arrange your files:
1.	 Launch Windows Explorer.
2.	 From the Arrange by field, click to display the dropdown list.
3.	 Select your preferred arrangement type.
Sorting your files
To sort your files:
1.	 Launch Windows Explorer.
2.	 Right-click anywhere on the View pane.
3.	 From the menu that appears, select Sort by, then select your preferred sorting type.
Grouping your files
To group your files:
1.	 Launch Windows Explorer.
2.	 Right-click anywhere on the View pane.
3.	 From the menu that appears, select Group by, then select your preferred grouping type.
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7
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Adding a new folder
To add a new folder:
1.	 Launch Windows Explorer.
2.	 From the toolbar, click New folder.
3.	 Key in a name for the new folder.
You may also right-click anywhere on the View pane, click New > Folder.
Backing up your files
Setting up a backup
To set up a backup:
1.	Click > All Programs > Maintenance > Backup and Restore.
2.	Click Set up backup. Click Next.
3.	 Select your backup destination. Click Next.
4.	Select LetWindows choose (recommended) or Let me choose as your backup mode.
If you select LetWindows choose, Windows will not back up your programs, FAT-formatted files,
Recycle Bin files, or temporary files that are 1GB or more.
5.	 Follow the onscreen instructions to finish the process.
Restoring your system settings
The Windows®
System Restore feature creates a restore point where the computer’s system settings
are stored at certain time and date. It allows you to restore or undo changes to your computer’s
system settings without affecting your personal data.
To restore your system:
1.	 Close all running applications.
2.	Click > All Programs > Accessories > SystemTools > System Restore.
3.	 Follow the onscreen instructions to complete the process.
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Protecting your computer
UsingWindows®
7 Action Center
Windows®
7 Action Center provides you with alert notifications, security information, system
maintenance information, and the option to automatically troubleshoot and fix some common
computer problems.
You may customize the notifications. For more details, refer to the previous section Customizing
icons and notifications in this chapter.
LaunchingWindows®
7 Action Center
To launchWindows®
7 Action Center:
1.	 To launch Windows®
7 Action Center, click the Notification icon , then click Open Action
Center.
2.	 From Windows®
7 Action Center, click the task that you want to do.
UsingWindows®
Update
Windows Update allows you to check and install the latest updates to enhance the security and
performance of your computer.
LaunchingWindows®
Update
To launchWindows®
Update:
1.	 From the Windows®
taskbar, click the Start icon to launch the Start menu.
2.	Select All Programs > Windows Update.
3.	 From the Windows®
Update screen, click the task that you want to do.
Setting up a user account and password
You may create user accounts and passwords for people who will use your computer.
Setting up a user account
To set up a user account:
1.	 From the Windows®
taskbar, click > Getting Started > Add new users.
2.	Select Manage another account.
3.	Select Create a new account.
4.	 Key in the name of the new user.
5.	 Select either Standard user or Administrator as the user type.
6.	 When done, click Create Account.
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Setting up a user’s password
To set up a user’s password:
1.	 Select the user that you would like to set a password.
2.	Select Create a password.
3.	 Key in a password and confirm it. Key in your password’s hint.
4.	 When done, click Create password.
Activating the anti-virus software
Trend Micro Internet Security is pre-installed on your computer. It is a third-party anti-virus software
protecting your computer from virus. It is purchased separately.You have a 30-day trial period after
activating it.
To activateTrend Micro Internet Security:
1.	 Run the Trend Micro Internet Security application.
2.	 Carefully read the license terms. Click Agree & Activate.
3.	 Input your e-mail address and select your location. Click Next.
4.	 Click Finish to complete the activation.
GettingWindows®
Help and Support
Windows®
Help and Support provides you with guides and answers in using the applications in
Windows®
7 platform.
To launch Windows®
Help and Support, click > Help and Support.
Ensure that you are connected to the Internet to obtain the latest Windows®
online help.

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