Asus O!Play HDP-R1 manual

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  • Brand: Asus
  • Product: Media Player
  • Model/name: O!Play HDP-R1
  • Filetype: PDF
  • Available languages: English, German

Table of Contents

Page: 0
HDP-R1
O!Play
HD Media Player
User Manual
Page: 1
ii
E4727
First Edition
May 2009
Copyright © 2009 ASUSTeK COMPUTER INC. All Rights Reserved.
No part of this manual, including the products and software described in it, may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any
means, except documentation kept by the purchaser for backup purposes, without the express written
permission of ASUSTeK COMPUTER INC. (“ASUS”).
Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless
such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the
product is defaced or missing.
ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS
DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS,
LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE),
EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY
DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR
INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE,
AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO
RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS
MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.
Products and corporate names appearing in this manual may or may not be registered trademarks or
copyrights of their respective companies, and are used only for identification or explanation and to the
owners’ benefit, without intent to infringe.
Page: 2
iii
Contents....................................................................................................... iii
Notices........................................................................................................... v
Federal Communications Commission Statement..............................v
Canadian Department of Communications Statement.
.......................v
REACH Notice...................................................................................vi
Important Safety Instructions.................................................................... vii
Conventions used in this guide........................................................ viii
Where to find more information........................................................ viii
Chapter 1:	 Product introduction
1.1	 Introduction................................................................................... 1-2
1.2	 Package contents.
......................................................................... 1-2
1.3	 PC system requirements.............................................................. 1-2
1.4	 Product features.
........................................................................... 1-3
1.4.1	 Front panel....................................................................... 1-3
1.4.2	 Side panel........................................................................ 1-4
1.4.3	 Rear panel....................................................................... 1-5
1.4.4	 Remote control.
................................................................ 1-6
1.5	 Technical specifications............................................................... 1-8
Chapter 2:	 Setup information
2.1	 Connecting the O!Play HD media player.................................... 2-2
2.2	 Setting up the HD media player................................................... 2-3
2.2.1	 Network setup.................................................................. 2-3
2.2.2	 Network neighborhood setup........................................... 2-4
2.2.3	 System setup................................................................... 2-5
Chapter 3:	 Enjoying media contents
3.1	 Home screen menu....................................................................... 3-2
3.2	 Playing video................................................................................. 3-3
3.2.1	 Selecting and playing video............................................. 3-3
3.2.2	 Video setup...................................................................... 3-4
3.3	 Listening to music........................................................................ 3-5
3.3.1	 Selecting and playing music............................................ 3-5
3.3.2	 Audio setup...................................................................... 3-6
3.4	 Viewing photos.
............................................................................. 3-7
3.4.1	 Selecting and view photos............................................... 3-7
Contents
Page: 3
iv
3.4.2	 Viewing photos in slideshow mode.................................. 3-8
3.4.3	 Photo setup...................................................................... 3-9
Appendix
Troubleshooting guide..............................................................................A-2
Display	 .........................................................................................A-2
Audio	 .........................................................................................A-3
USB Device.....................................................................................A-4
Remote Control...............................................................................A-4
Firmware Update.
............................................................................A-5
ASUS contact information........................................................................A-6
Page: 4

Notices
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
•	 This device may not cause harmful interference, and
•	 This device must accept any interference received including interference that
may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with manufacturer’s
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
•	 Reorient or relocate the receiving antenna.
•	 Increase the separation between the equipment and receiver.
•	 Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
•	 Consult the dealer or an experienced radio/TV technician for help.
Canadian Department of Communications Statement
This digital apparatus does not exceed the Class B limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of the
Canadian Department of Communications.
This class B digital apparatus complies with Canadian ICES-003.
Any changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user’s authority to operate this
equipment.
DO NOT throw the HD media player in municipal waste. This product has
been designed to enable proper reuse of parts and recycling. The symbol of
the crossed out wheeled bin indicates that the product (electrical, electronic
equipment and mercury-containing button cell battery) should not be placed in
municipal waste. Check local regulations for disposal of electronic products.
Page: 5
vi
REACH Notice
Complying with the REACH (Registration, Evaluation, Authorisation, and
Restriction of Chemicals) regulatory framework, we published the chemical
substances in our products at ASUS REACH website at http://green.asus.com/
english/REACH.htm.
Page: 6
vii
•	 Read these instructions.
•	 Keep these instructions.
•	 Heed all warnings.
•	 Follow all instructions.
•	 Do not use this apparatus near water.
•	 Clean only with dry cloth.
•	 Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.
•	 Do not install near any heat sources such as radiators, heat registers, stoves,
or other apparatus (including amplifiers) that produce heat.
•	 Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades with one wider than the other. A grounding type
plug has two blades and a third grounding prong. The wide blade or the third
prong are provided for your safety. If the provided plug does not fit into your
outlet, consult an electrician for replacement of the obsolete outlet.
•	 Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
•	 Only use attachments/accessories specified by the manufacturer.
•	 Use only with the cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus. When a cart is used, use caution
when moving the cart/apparatus combination to avoid injury from tip-over.
•	 Unplug this apparatus during lightning storms or when unused for long periods
of time.
•	 Refer all servicing to qualified service personnel. Servicing is required when
the apparatus has been damaged in any way, such as power-supply cord
or plug is damaged, liquid has been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to rain or moisture, does not
operate normally, or has been dropped.
•	 Do not place the product on uneven or unstable work surfaces. Seek servicing
if the casing has been damaged.
•	 The product should only be used in environments with ambient temperatures
between 5°C (41°F) and 35°C (95°F)
•	 To ensure satisfactory operation, use the product only with UL listed devices
which have appropriate configured receptacles marked between 100-240V AC.
•	 Input Rating: 12Vdc, 2A.
Important Safety Instructions
Page: 7
viii
Conventions used in this guide
To make sure that you perform certain tasks properly, take note of the following
symbols used throughout this manual.
		 DANGER/WARNING: Information to prevent injury to yourself
	 when trying to complete a task.
		 NOTE: Tips and additional information to help you complete a
	 task.
		 IMPORTANT: Instructions that you MUST follow to complete a
	 task.
Where to find more information
Refer to the following sources for additional information and for product and
software updates.
1.	 ASUS websites
The ASUS website provides updated information on ASUS hardware and
software products. Refer to the ASUS contact information.
2.	 Optional documentation
Your product package may include optional documentation, such as warranty
flyers, that may have been added by your dealer. These documents are not
part of the standard package.
Page: 8
1-
This chapter describes the general
features of the ���������������������
ASUS O!Play HD media
player ��������������������������������
including specifications, front
/ side / rear panel features, and LED
definitions. This chapter also includes
the key table for the remote control.
Chapter 1
Product
introduction
Page: 9
Chapter 1: Product introduction
1-2
1.1	 Introduction
Thank you for choosing the ASUS O!Play HD media player, a device that allows
you to enjoy digital media files from your PC or portable USB/eSATA storage
devices to your TV or entertainment system. Enjoy new levels of entertainment
by accessing, viewing, and playing media files with the ASUS O!Play HD media
player!
1.2	 Package contents
Check your O!Play HD media player package for the following items:
•	 O!Play HD Media Player
•	 Remote control
•	 Composite AV cable
•	 Power cord
•	 AC Adapter
•	 Quick Installation Guide
•	 Support CD
If any of the above items is damaged or missing, contact your retailer.
1.3	 PC system requirements
Make sure your system meets the following requirements:
•	 Broadband Internet Service
•	 Microsoft®
Windows®
Vista / XP Home Edition / Professional Service Pack 1 or
higher
Page: 10
ASUS O!Play HD media player 1-3
LED Status Description
Power OFF No power is supplied
Red Power is supplied but system is off
Blue Power is supplied and system is on
Storage OFF No storage device was found
ON A storage device is plugged
1.4	 Product features
1.4.1	 Front panel
The front panel features LEDs that signify whether the device is powered on/off or USB/
eSATA storage device is plugged into the rear USB/eSATA port. Refer to the table below for
LED indications.
Power LED Storage LED
Page: 11
Chapter 1: Product introduction
1-4
1.4.2	 Side panel
The side panel features one USB port and one eSATA / USB combo port for your USB and
eSATA storage devices.
Refer to the rear panel connector descriptions below.
•	 eSATA / USB 2.0 combo port. This port is available for connecting both an
external USB 2.0 media device and an eSATA storage device, such as a flash
disk or a removable hard disk.
•	 Reset button. In case the HD media player cannot properly turn OFF or
restart, the reset button can be depressed with a pin or a straightened paper
clip to restart the machine.
•	 USB 2.0 port. This port is available for connecting an external USB 2.0
media device, such as a USB flash disk or a removable USB hard disk.
eSATA / USB
combo port
Reset button
USB port
Page: 12
ASUS O!Play HD media player 1-5
1.4.3	 Rear panel
The rear panel features the output ports for video and audio cables, the power socket, and a
LAN port.
Refer to the rear panel connector descriptions below.
•	 Analog audio output (red and white). These ports connect the left and right
audio cable jacks to the television or video player/recorder.
•	 Analog video output (yellow). This port connects a composite cable to the
television or video player/recorder.
•	 Digital audio output (Optical S/PDIF). This port connects an external audio
output device via an optical Sony/Philips Digital Interface (S/PDIF) cable.
•	 HDMI port. This port is for a high-definition multimedia interface (HDMI)
connector.
•	 LAN (RJ-45) port. This port allows connection to a Local Area Network
(LAN) through a network hub.
•	 Power socket. This socket connects the power adapter.
Power socket
HDMI port
LAN (RJ-45) port
Analog audio output
Digital audio output (Optical S/PDIF)
Analog video output
Page: 13
Chapter 1: Product introduction
1-6
1.4.4	 Remote control
Use the remote control to power on/off the O!Play HD media player, browse through menus,
and select media to play, view, or listen to. Refer to the table on the next page for the
description of the remote control buttons.
2
3
11
12
13
14
4
8
10
15
16
17
18
DISPLAY
Power on/off Display
Play/Pause
Fast forward
Fast rewind
Stop
Previous Next
Home Return
Navigation buttons
/OK button
Repeat
Zoom
Language
Subtitle
Music shuffle
Setup
Photo
Movie
Music
1
5
6
7
9
19
20
Page: 14
ASUS O!Play HD media player 1-7
No. Button Function
1 Power Turn the HD media player on or off
2 Fast rewind Press to rewind playback
3 Stop Stops playback
4 Previous Switches to the previous video clip
5 Home Display the home menu
6
Navigation
buttons / OK
button
Move up, down, right, and left through selections on the display.
Press OK press to confirm selection
7 Zoom Zoom in on an image
8 Subtitle Press to select the desired subtitle of the video you are watching
9 MOVIE Press to quickly enter Movies mode
10 MUSIC Press to quickly enter Music mode
11 DISPLAY Toggles the display on/off
12 PAUSE/PLAY Toggles between playback and pause
13 Fast forward Press to forward playback
14 Next Switches to the next video clip
15 Return Return/go back to the previous screen
16 Repeat Press to repeat playback
17 Language Press to select the language of the video you are watching
18 SETUP Open the Setup menu
19 PHOTO Press to quickly enter Photos mode
20 Music shuffle
Toggles to shuffle the order of the music files in the connected
storage device
Remote control button table
Page: 15
Chapter 1: Product introduction
1-8
1.5	 Technical specifications
Network TCP/IP (DHCP or Static IP Address)
10/100Mbps Wired LAN
Supported video formats MPEG1/2/4, H.264, VC-1, RM/RMVB
Supported video file
extension
.mp4, .mov, .xvid, .avi, .divx, .asf, .wmv, .mkv, .rm, .rmvb,
.flv, .ts, m2ts, .dat, .mpg, .vob
Supported audio formats MP3, WAV, AAC, OGG, WAV, FLAC, AIFF
Supported image formats JPEG, BMP, PNG, GIF, TIFF
Supported subtitile formats SRT, SUB, SMI, SSA
Outputs HDMI (High-Definition Multimedia Interface)
Composite Video and Audio
Optical Digital Audio
Inputs DC Power in
USB 2.0 port x1
USB / eSATA combo port x1
RJ-45 LAN port
Dimensions W x D x H: 181.0mm x 125.32mm x 47.73mm
Weight: 480g
Power Source 12Vdc, 2A
Power Consumption 24W
Operating Temperature 5˚C (41˚F) – 35˚C (95˚F)
*Specifications are subject to change without notice.
Page: 16
1-
This chapter provides information on
how to set up the HD media player.
Chapter 2
	
S
etup
information
Page: 17
Chapter 2: Setup information
2-2
LAN (RJ45)
HDD AI-FLASH
Router
Desktop PC or Notebook
TV/Home Theater
SPLENDID MENU
USB / eSATA
2.1	 Connecting the O!Play HD media
player
Below is an illustration of how devices may be connected to the ASUS O!Play HD
media player.
To connect the HD media player:
1.	 Connect the HD media player to your television and audio device.
2.	 Connect the HD media player to a router. (Optional, if you want to use LAN
function)
3.	 Plug the HD media player power cable to a power source.
4.	 Turn on the television and audio device.
5.	 Set up the HD media player. Refer to section “2.2 Setting up the HD media
player” for details.
Page: 18
ASUS O!Play HD media player 2-3
2.2	 Setting up the HD media player
2.2.1	 Network setup
1.	 After connecting all required devices to the
HD media player, turn it on using the remote
control. The Home screen menu is displayed.
Select Setup and press <OK>.
2.	 Select Network > Wired LAN Setup and press
<OK>. Select your wired LAN setup type from
DHCP IP (AUTO) or FIX IP (MANUAL). Select
CANCEL to discard the selection.
	 •	 DHCP IP is the recommended selection 	
	 Select this option, enter the DNS server 	
	 IP address,an IP address will be
	 automatically assigned to your media 		
	 player.
	 •	 If you select FIX IP, enter the IP Address, 	
	 Subnet Mask, and Default Gateway using 	
	 the navigation keys. Use up / down keys to 	
	 increase or decrease the value and left / 	
	 right keys to move to the other parts.
•	 Contact your Internet Service Provider (ISP) for the IP address, subnet
mask, and default gateway.
•	��������������������������������������������������������������������������
The IP address of the HD media player and that of the PC should be in the
same workgroup and subnet.
3.	 A pop-up message Save Network Setting appears. Select OK to save the
setting or CANCEL to discard the setting.
Page: 19
Chapter 2: Setup information
2-4
2.2.2	 Network neighborhood setup
The network neighborhood function allows you to easily access the shared folder
(s) on a connected computer via the HD media player.
To set up the network neighborhood function under Windows®
XP OS:
1.	 Create a folder named HD, for example, on the Windows desktop of the
computer to be connected, and place the media files in the folder.
2.	 Right click on the HD folder and select Sharing and
Security....
4.	 Now you can see a hand holding the HD folder , which indicates that the
HD folder is shared successfully.
3.	 Check the box of Share this folder on the
network and specify the shared folder name.
If you allow other users to change your files,
check the box of Allow network users to
change my files. Click Apply when done.
Page: 20
ASUS O!Play HD media player 2-5
2.2.3	 System setup
From the System menu, you can configure the menu language, text encoding,
system update, and system time, turns on/off the screen saver function, and
restore the HD media player to the default settings.
On the Home screen menu, browse to Setup, then press <OK>. Select the
System category, then browse up and down to the function you want to configure
Press down to see more functions.
To set the time, press OK to enter Time, then use up / down keys to increase or
decrease the value and left / right keys to move to the other parts. When done,
press OK to save the setting.
Displays
the current
settings.
Page: 21
Chapter 2: Setup information
2-6
Page: 22
1-
This ������������������������������������
chapter ����������������������������
provides information on ����
how�
to enjoy media contents using the HD
media player.
Chapter 3
njoying
media
contents
Page: 23
Chapter 3: Enjoying media content
3-2
3.1	 Home screen menu
Below is the Home screen menu of the HD media player. Use the remote control to
navigate through the menus. Refer to Chapter 1 for remote control key functions.
Home screen options
There are five main Home options for you to choose from: Movies, Music, Photo,
Setup, and File Copy. The highlighted icon indicates the option that is currently
selected. Refer to the succeeding sections for detailed information about seach
Home option.
Page: 24
ASUS O!Play HD media player 3-3
3.2	 Playing video
3.2.1	 Selecting and playing video
1.	 On the Home screen, select Movies, then
press <OK>.
3.	 You can preview the video file you want to
play before playback by locating the video
file. To play the file, press <OK> or the
<Play/Pause> button.
2.	 Select the file source from Storage or
Network, then press <OK>. Then, locate the
video file you want to play.
	 If you open a video file that was previously
played, you are prompted to select
whether to resume the playback from the
last playback part or play the file from the
beginning. Select OK to resume playback
or CANCEL to start playback from the
beginning.
Page: 25
Chapter 3: Enjoying media content
3-4
Button Function
DISPLAY
Press to display the video file source, file name, format, and elapsed
time
DISPLAY
Go back to the previous screen
DISPLAY
Play/pause
DISPLAY
Rewind
Press the button repeatedly to change the rewinding speed to x1.5, x2, x4,
x8, x16, x32, or normal speed (x1)
DISPLAY
Forward
Press the button repeatedly to change the forward speed to x1.5, x2, x4, x8,
x16, x32, or normal speed (x1)
DISPLAY
Stop the playback
DISPLAY
Change the repeat mode
DISPLAY
Zoom in on the screen, and use the navigation buttons to move to a
certain area of the enlarged screen
DISPLAY
Skip to the previous video file
DISPLAY
Skip to the next video file
Video control buttons on the remote control
3.2.2	 Video setup
Configure several video settings including the aspect ratio, brightness, contrast, noise
reduction, TV system, 1080P 24HZ, resume play, and movie preview.
On the Home screen menu, browse to Setup, then press <OK>. Select the Video
category, then browse up and down to the function you want to configure.
Press down to see more functions.
Page: 26
ASUS O!Play HD media player 3-5
3.3	 Listening to music
3.3.1	 Selecting and playing music
To select and play music:
1.	 On the Home screen, select Music, then
press <OK>.
2.	 Select the file source from Storage or
Network, then press <OK>. Then, locate the
music file you want to play.
3.	 You can preview the information about the
music file to be played. To play the file, press
<OK> or the <Play/Pause> button.
Page: 27
Chapter 3: Enjoying media content
3-6
Music control buttons on the remote control
Button Function
DISPLAY
Press to display the video file source, file name, format, and elapsed
time
DISPLAY
Go back to the previous screen
DISPLAY
Play/pause
DISPLAY
Rewind
Press the button repeatedly to change the rewinding speed to x1.5, x2, x4,
x8, x16, x32, or normal speed (x1)
DISPLAY
Forward
Press the button repeatedly to change the forward speed to x1.5, x2, x4, x8,
x16, x32, or normal speed (x1)
DISPLAY
Stop the playback
DISPLAY
Skip to the previous music file
DISPLAY
Skip to the next music file
DISPLAY
Change the repeat mode
DISPLAY
Open the Setup menu
DISPLAY
Toggles to shuffle the order of the music files in the connected storage
device
3.3.2	 Audio setup
Configure the audio settings including Night Mode and Digital Output.
On the Home screen menu, browse to Setup, then press <OK>. Select the Audio
category, then browse up and down to the function you want to configure.
Page: 28
ASUS O!Play HD media player 3-7
3.4	 Viewing photos
3.4.1	 Selecting and view photos
To select and view photos:
1.	 On the Home screen, select Photos, then
press <OK>.
2.	 Select the file source from Storage or
Network, then press <OK>. Then, locate
the image file you want to view.
3.	 You can preview the information about the
image file to be displayed. To display the
file, press <OK> or the
<Play/Pause> button.
Page: 29
Chapter 3: Enjoying media content
3-8
Photo control buttons on the remote control
Button Function
DISPLAY
Press to display the image file source, file name, format, and elapsed
time
DISPLAY
Go back to the previous screen
DISPLAY
Play/pause the slideshow
DISPLAY
Stop the playback
DISPLAY
Skip to the previous image file
DISPLAY
Skip to the next image file
DISPLAY
Rotate the image counterclockwise
DISPLAY
Rotate the image clockwise
DISPLAY
Zoom in on the image, and use the navigation buttons to move to a
certain area of the enlarged image
DISPLAY
Open the Setup menu
3.4.2	 Viewing photos in slideshow mode
1.	 When the selected photo is displayed in full screen, press
DISPLAY
on the remote
control to start the slideshow. Photos in the same source folder will be
displayed in order.
2.	 Press
DISPLAY
to pause the slideshow. Press
DISPLAY
or
DISPLAY
to return to the source
folder.
3.	 You can configure the slid show interval and the transition effect from
Setup > Photo. Refer to 3.4.3 Photo Setup for more information.
Page: 30
ASUS O!Play HD media player 3-9
3.4.3	 Photo setup
Configure the photo slideshow settings including Slide Show Interval and
Transition Effect.
On the Home screen menu, browse to Setup, then press <OK>. Select the Photo
category, then browse up and down to the function you want to configure.
Slide Show Interval
Set the time interval between the photos in the slideshow from 2 seconds (default) to 2
minutes.
Transition Effect
Select the effect displayed between slides in a slideshow. You can select the transition effect
from Off, Cross Fade, Left to Right, Top to Bottom, Waterfall, Snake, Dissolve, Strip Left
Down, and All Effect Shuffle.
Page: 31
Chapter 3: Enjoying media content
3-10
Page: 32
1-
This chapter presents solutions to
common problems that you may
encounter when installing, setting up,
or using the HD media player and
offers the ASUS contact information..
Appendix
Appendix
Page: 33
Appendix
A-2
Display
The media player does not work. You suspect problem with media
player’s power adapter
•	 The media player’s power adapter may perform the overload protection
function — automatic shutdown during overload conditions, such as Over
Current, Over Voltage and Over Temperature.
•	 Disconnect the media player’s power adapter and wait few minutes before
you reinsert the player’s power adapter directly into an outlet. Turn on the
media player again.
•	 If the problem still exists, contact your retailer.
The TV screen is blank and the media player power LED remains off.
•	 Ensure that the TV is turned on.
•	 Ensure that media player’s power adapter and power outlet are functional.
•	 Ensure that media player’s power adapter plug is firmly attached to the rear
panel of the player and to the power outlet.
I cannot see the Setup Wizard when I turn on the player for the first
time. The TV screen is blank and the media player power LED is on.
•	 Ensure that���������������������
the TV is turned on.
•	 Ensure ����������������������������������������������������������������������
that the AV/HDMI cable is properly connected to the correct terminals
on both the TV and the media player.
•	 Ensure that������������������������������������������������������������
your TV is switched to the appropriate video source (AV IN
or HDMI). You may need to use your TV Remote control to change video
sources.
•	���������������������������������������������������������������������������
Turn off your media player and wait few minutes before turn it on again or
press the reset button at the left panel.
The TV screen is blinking and fuzzy.
•	 Ensure that the AV/HDMI cable is properly connected to the correct terminals
on both the TV and the media player.
•	 Ensure that the media player power LED is on.
•	 Ensure that the TV system setting matches the system used in your country.
•	 Ensure that the correct video resolution option is selected.
This troubleshooting guide provides answers to some common problems
that you may encounter while installing and/or using ASUS O!Play HD media
player. These problems require simple troubleshooting that you can perform
by yourself. Contact ASUS Technical Support if you encounter problems not
mentioned in this section.
Troubleshooting guide
Page: 34
ASUS O!Play HD media player A-3
I can't find any of my audio, video, or image files.
•	 Ensure that the Media Center, Media Server or your computer is switched on
and that the device is not in standby mode.
•	 If using a wired network, check that the Ethernet cable is properly attached
to the Media Player and to a network switch, hub or router. Check that the
switch, hub or router is switched on.
•	 Check that the Media server used has shared the Media Player as a client
and that the files are also shared.
•	 If you are using static IP addresses, check IP address is in the same range
as other addresses on your network. Verify that the address is not already in
use by another PC or device.
•	 Ensure that the files you are sharing use a supported file format.
Certain files cannot be played on the Media Player.
The Media Player may not support the video or audio format used in the file.
For information on what media formats the Media Player supports, refer to 1.4
Technical specifications on page 1-8.
Only one video/music/photo is played when I select it. How do I play
the entire list?
When selecting a video/music/photo to play, pressing the OK button on the remote
control plays just the selected file while pressing the PLAY/PAUSE button plays the
entire list of files.
The LEDs on the Ethernet port do not light up and my wired
connection does not work. What's wrong?
•	�������������������������������������������������������������������������������
Ensure that the LAN Cable plug is firmly connected to the the Ethernet port of
the Media Player’s rear panel.
•	��������������������������������������
Try to replace a functional LAN Cable.
Audio
There is no sound.
•	 Make sure the volume on the entertainment unit is not muted.
•	 Navigate to the Setup > System screen and ensure that the correct Digital
output setting is enabled. If you are using the multiple audio Amplifier, the
RAW setting should be enabled.
•	 If you are watching a video that supports multiple audio channels, press
Audio Options button repeatedly until the intended audio channel is
displayed.
Page: 35
Appendix
A-4
I can't hear any sound when I'm playing music files.
•	 Ensure that the audio cables are properly connected.
•	 If the audio cables are connected to your TV, the TV must be turned on to
play any music files.
•	 If the audio cables are connected to your stereo, ensure that the stereo is
on and you have the correct stereo input selected. If you are having trouble
selecting the correct audio source, refer to the instructions that came with
your stereo.
The volume and mute buttons on the remote control do not work
when playing content that was encoded in 5.1 surround.
The volume can only be adjusted on your digital stereo receiver. The Media Player
can pass the audio signal through to a compatible audio receiver for multi-channel
decoding.
A few of my Music files do not appear.
The Media Player supports the most common music file formats. However, there
are almost an infinite variety of bit rates and sample rates. If a file is not displayed
on the screen, it most likely uses an unsupported bit rate or sample rate. Only use
files with supported formats, bit rates and sample rates.
USB Device
The attached USB device is not visible on the Home screen.
•	 HDP-R1 Media Player only supports mass USB storage mode. Ensure that
the USB device is configured as a mass storage device.
•	 Ensure the USB device’s file system is supported (NTFS).
Why is my USB drive not recognized by the Media Player?
Your USB device may not be detected due to problems in terms of the hardware
driver, power cord, cable, longer system response time, etc.
Remote Control
The media player remote control is not working.
•	 Ensure the batteries are properly inserted.
•	 The batteries may already be drained out. Replace batteries with new ones.
•	 Ensure that the path between the remote control and the media player is not
blocked.
Page: 36
ASUS O!Play HD media player A-5
Firmware Update
What version of firmware do I have? How to upgrade it?
•	 On the Home screen, press the Stop and then Play/Pause button to display
the firmware version.
•	 Go to Setup > System > System Update to perform the firmware upgrade
process.
•	 If you are still unable to update the firmware, reset the system and perform
the updating process again.
Page: 37
Appendix
A-6
ASUS contact information
ASUSTeK COMPUTER INC.
Address		 15 Li-Te Road, Peitou, Taipei, Taiwan 11259
Telephone 		 +886-2-2894-3447
Fax 			 +886-2-2890-7798
E-mail		 info@asus.com.tw
Web site		 www.asus.com.tw
Technical Support
Telephone 		 +86-21-38429911
Online support		 support.asus.com
ASUS COMPUTER INTERNATIONAL (America)
Address		 800 Corporate Way, Fremont, CA 94539, USA
Telephone		 +1-510-739-3777
Fax			 +1-510-608-4555
Web site		 usa.asus.com
Technical Support
Telephone 		 +1-812-282-2787
Support fax		 +1-812-284-0883
Online support		 support.asus.com
ASUS COMPUTER GmbH (Germany and Austria)
Address		 Harkort Str. 21-23, D-40880 Ratingen, Germany
Fax			 +49-2102-959911
Web site		 www.asus.de
Online contact		 www.asus.de/sales
Technical Support
Component Telephone			 +49-1805-010923
System/Notebook/Eee/LCD Telephone	 +49-1805-010920
Support Fax			 +49-2102-9599-11
Online support			 support.asus.com

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